Project management jobs

Battersea is embarking on a transformative journey with our Launchpad Programme - a major cross-organisational initiative to consolidate all customer and animal data into one integrated CRM system. As part of this ambitious project, we are creating new roles to support our teams as they contribute to programme activity.

Supporter-Led Fundraising has been identified as a major growth opportunity in our Income Generation strategy, and we have ambitious plans for it going forward. This contract role will independently manage the planning, development, and delivery of Battersea’s Supporter-Led Fundraising programme, as well as provide support to the wider Events and Supporter-Led Fundraising team on other projects.

We are looking for a Senior Events & Supporter-Led Fundraising Officer (DIY/Community), with experience in Supporter Led Fundraising programme development, who can hit the ground running to lead on the delivery of our ambitious plans.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources
• Generous pension contributions - up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 27th July 2025*

Interview date(s): First round interviews: w/c 4th August 2025. Second round interviews: TBC

*All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

We have an exciting opportunity for a dynamic, solution focused finance professional to join our central team as Finance Administrator. Used to taking day to day transaction processing in your stride, you’ll use your experience to be part of ensuring that we have the business information needed for decision making across the charity.

Starlight is a small team with a lot to deliver so a can-do attitude is critical; we all roll our sleeves up and do what’s needed to make things happen for our children, families and healthcare professionals. You’ll have a real desire for effective working, enjoy finding ways to improve the efficiency of our financial systems and processes and be experienced in working across an organisation to be a true partner to our passionate, supportive and dedicated Starlight team.

Reporting to the Finance Manager, you’ll be part of our small but highly effective Finance team. Underpinning the delivery of services to our children, families and health professionals and the fundraising which makes that possible, the team is dedicated to great governance - both decision making and compliance – bringing business thinking to all that we do, strong financial management and much more. Evidence-based decision-making is at the heart of all we do which requires reliable and timely information; our finance team is responsible for ensuring we always have the strong and relevant financial information as we work to deliver our realistically ambitious three-year plan.

As our Finance Administrator, you’ll have the chance to have a real impact on the charity’s ability to raise funds and deliver services. This role will enable the finance team to evolve in response to the changing needs of the organisation and to help lead on the delivery of our strategic aims. As Finance Administrator you’ll take care of the transactional work, be committed to collaborating across the organisation, and be a key part of shaping the work of the finance team.

Barnabas International is a large family of Christian ministries and charities focused on

giving practical support to suffering, abandoned and persecuted Christians around the

world. The ministry was founded in 1993, and since then, it has funded projects in more

than 100 countries, providing hope and help to millions of our brothers and sisters in Christ.

Some of our key projects include supplying food aid, medical supplies, educational and

vocational training, Bibles, micro-enterprise, disaster relief, help for victims of violence,

and support for pastors and church leaders. Barnabas Aid also provides advocacy for

religious freedom, especially for persecuted and suffering Christians.

Barnabas is primarily a Christian ministry and a charity. Employees are expected to

subscribe to the Vision, Mission, Value and Statement of Faith, and their work may be viewed

as being vocational. There is an occupational requirement for applicants to be practising

Christians, who are engaged in their local church, in order to be able to carry out our roles.

Overview of the Regional Coordinator role and the team

The Regional Coordinator plays a vital role in advancing the mission of Barnabas Aid by

building and nurturing relationships with churches, Christian organisations, and

individuals. The role aims to raise awareness, prayer, and financial support for the

persecuted church, fostering a network of engaged supporters and expanding the

organisation’s outreach.

Main duties and responsibilities

Strategy Implementation and Reporting:o Develop and execute regional outreach strategies aligned with organisational

goals.

o Monitor and evaluate engagement initiatives, providing regular updates and

reports.

o Maintain accurate records of engagements and donor activities using internal

systems.

Prayer Mobilisation:

o Host regular prayer meetings (virtual or in-person) for the region.

o Disseminate prayer resources and stay updated on current prayer requests.

o Attend daily organisational devotions in-person or online, unless this is not possible

due to an event or meeting.

Awareness Raising:

o Speak at churches, schools, conferences, and community events to share

Barnabas Aid’s mission.

o Collaborate with churches and Christian networks to organise awareness events

and campaigns.

o Distribute resources and materials to inform communities about the persecuted

church and suffering Christians.

o Network widely and to explore potential partnerships.

Income Generation and Donations:

o Cultivate relationships with potential supporters and donors.

o Plan and execute regional fundraising initiatives, including events and campaigns.

o Encourage financial and other resource donations, ensuring effective donor

stewardship.

Volunteer Development and Engagement:

o Recruit (when possible) train, and mentor volunteers to support outreach activities

providing resources and regular communication.

o Coordinate volunteer activities to align with regional and organisational strategies.

Community Engagement and Networking:

o Build and maintain strong relationships with church leaders, mission committees,

and Christian organisations.

o Collaborate with other Regional Coordinators to share best practices and

coordinate efforts.

o Attend conferences and networking events to expand Barnabas Aid’s reach and

influence.

Event and International Collaboration:o Contribute to planning and attend national conferences, festivals, and events.

o Participate in international trips to meet project partners, witness project impact, to

assist or lead in auditing a project and share insights with supporters and

colleagues.

Operational Flexibility:

o Manage a varied schedule, including evenings, weekends, and extensive travel.

o Ensure tasks are completed efficiently, including additional assignments as

needed.

Other duties:

The above is not an exhaustive list of duties. From time to time, the employee may be

asked or required to carry out other additional tasks, or duties, over and above their usual

day to day activities. Employees are expected to work collaboratively to support the

overall work of Barnabas Aid.

Essential:

o Practicing Christian who is engaged in his/her local church and is committed to

Barnabas Aid’s mission and values.

Essential Knowledge, Skills and Experience: (You will demonstrate strong evidence in the following areas)

o Excellent written and verbal communication skills.

o Strong organisational, multitasking, and problem-solving abilities.

o Proficiency - Microsoft Office Pack including Word, Excel, PowerPoint, Teams and

Outlook.

o General Computer Proficiency - Understanding of file management, navigating

operating systems, and using productivity tools. (creating folders and managing

files in the cloud).

o Experienced in public speaking.

o Full driving licence

Desirable:

o Proven experience in community outreach, church engagement, or related fields.

o Familiarity with digital tools and social media platforms.

o Evidence of further education and an ability to engage diverse audiences.

o Previous church leadership experience is an advantage.

Person specification:

o Effective project management and organisational skills.

o Strong interpersonal and emotional intelligence for relationship building.

o Flexibility and adaptability to changing circumstances.

o Self-motivated with the ability to work independently and meet deadlines.

o Team worker with ability to work alone

o Ability to self-manage with a commitment to time keeping.o Motivated, adaptable and empathetic with a one-team approach and a problem-

solving mindset.

Additional Information:

o This role requires a strong ability to independently manage your time and tasks

effectively.

o Collaborative engagement with other Regional Coordinators and organisational

teams.

o From time to time, additional training, including safeguarding training, may be

required.

o The offer of employment will be subject to the appropriate pre-employment checks

such as references, qualifications, DBS criminal records, and eligibility to work in the

UK.

Barnabas Aid provides our staff with a welcoming and inclusive workplace that enables

everyone to develop and to do their best work collectively and individually. Join us and you

GDWG has an exciting full-time opportunity to join our team working within the casework team, with responsibility for leading our IRC welfare surgeries, volunteer training programme and educational outreach work.

We require blended working from home and from our office in Crawley with Thursday in the office and one other day a week to be agreed. This is a one-year fixed term contract. The role requires an all-rounder who is comfortable giving calm support to people in crisis, can demonstrate a high level of organisational skills in a fast-paced work environment and a passion for educating the public on the issue of immigration detention. 

KEY RESPONSIBILITIES INCLUDE:

• Managing a caseload of clients in detention
• Coordinating Detention Centre drop-ins
• Supporting on research projects
• Leading on educational outreach
• Leading on training IRC-related staff
• Supporting Advocacy and Support Volunteers
• Coordinating volunteer training
• Volunteer coordination

Skills and experience required:

Essential

• Attention to detail
• Empathy with GDWG’s values and mission and with the issues facing refugees, people seeking asylum, and those in or with experience of detention
• Ability and willingness to learn and develop in the role
• Initiative, problem-solving, and resourcefulness
• Reliability
• Ability to build strong working relationships with external contacts and volunteers
• Natural empathy and ability to build trust with those we support in detention
• Non-judgmental attitude and ability to work with clients with unconditional positive regard
• Ability to maintain effective professional boundaries with those we support
• Teamwork and self-reliance: ability to work well with others and also use initiative
• Effective time management and ability to juggle and prioritise competing demands on their time
• Understanding of issues faced by migrants with an unstable immigration status
• Experience using databases
• Experience using Microsoft Word and Excel
• Experience receiving and sending emails

Preferred

• Lived experience of detention/the asylum system or experience of work with refugees, migrants, criminal justice, or human rights
• Experience of work/volunteering in the voluntary sector
• Good understanding of mental health and complex needs
• Experience of safeguarding people with vulnerabilities

Equal Opportunities

GDWG is an equal opportunities employer committed to promoting an environment that isinclusive and free from all forms of unlawful or unfair discrimination and valuesthe diversity of its people. We actively welcome applications from people of all backgrounds including those with lived experience of detention and take every possible step to ensure that no individual will be disadvantaged. We are committed to the employment and career development of disabled people and guarantee an interview to anyone with a disability whose application demonstrates the essential requirements of the role.

Senior Grants Officer

We have an exciting opportunity for a Senior Grants Officer to support and develop innovative and impactful grant-making programmes, helping to end youth homelessness across the UK.

This is a remote working role with occasional travel into our offices in London (all expenses covered).

Position: Senior Grants Officer
Location: Remote/London (occasional London office working – expenses covered)
Hours: Part-time, up to 30 hours per week
Salary: £33,000–£36,000 pro rata
Contract: Permanent
Benefits Include: 25 days per year (pro rata – excluding bank holidays), employer pension contribution of 5% into a personal pension (which does not have to be matched by the employee)

Closing Date: 11.59pm, Thursday 7 August 2025

About the Role
This role is central to the delivery of the charities mission to end youth homelessness. You’ll help to manage grant-making programmes, develop more efficient systems, and build strong relationships with charity partners, while supporting innovation and promoting impact.

Key responsibilities include:

• Supporting the full grant cycle – from application to reporting – across multiple programmes.
• Streamlining processes and supporting the integration of systems such as Salesforce.
• Managing the grants inbox and acting as the first point of contact for charity partners.
• Coordinating charity relationships, ensuring compliance and capturing impact stories.
• Leading specific programmes in partnerships and Employability Programmes.
• Collaborating with teams across fundraising, comms, and strategy to maximise the value of every grant.
• Writing reports for internal committees and contributing to external communications.

About You
You will be highly organised, analytical, and confident working across systems and teams. With strong communication and administration skills, you'll thrive in a role that demands both rigour and empathy.

We are looking for someone with:

• Experience of administering complex processes or programmes within the charity or housing sectors.
• Strong understanding of CRM systems (Salesforce desirable) and data management.
• An eye for detail, excellent time management, and experience juggling multiple priorities.
• Experience working with stakeholders, assessing applications, and reporting against outcomes.
• A collaborative and curious mindset, and a genuine commitment to ending youth homelessness.

About the Organisation
The charity has been around since 1986, created by and working with the UK property industry to try and harness a collective desire to do good. Since 2016, the focus has been exclusively on creating a corporate movement within and across the industry to tackle and end youth homelessness.

Additional Benefits

• Flexible working opportunities
• Annual flu jab and eye tests
• Cycle to Work Scheme
• ½ day per month to volunteer
• Interest-free travel card loans
• Professional Development Fund
• Employee Assistance Programme
• Private Health Insurance with Vitality (employee contribution required)

You may have experience in roles such as: Grants Officer, Programme Officer, Charity Programme Manager, Impact Officer, Fund Administrator, or Project Grants Manager. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation

Salary: £40,000 - £44,000
Contract: Permanent, Full-time
Location: Hybrid –2 days per week in London office
Closing date: ASAP
Benefits: 33 days annual leave (plus bank holidays), 8% pension contribution, free health cashback plan, family leave policies

We’re working with a fantastic health charity to recruit a Challenge Events Manager (DIY) to join their ambitious team. Reporting to the Head of Mass Participation, you’ll lead a team of three to develop and deliver a dynamic portfolio of DIY and open challenge events.

In this exciting role, you’ll focus on shaping and executing a strategy for growth in an area with huge potential. You’ll bring a strategic mindset and a keen eye for opportunity, building strong relationships across teams and with external partners, while inspiring your team to deliver exceptional supporter stewardship.

To be successful as the Challenge Events Manager (DIY) you will need:

• Proven experience delivering successful DIY and open challenge events (or similar portfolio in community or mass participation)
• Strong project and people management skills
• A data-driven approach to marketing and supporter engagement

If you would like to have an informal discussion, please call Heather and quote the reference 2642HB

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.

We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

If enough applications are received the charity reserves the right to end the application period sooner.

The Cardinal Hume Centre works to prevent and tackle youth and family homelessness.

Job title: Communications and Content Manager
Central London
Hours: 28 hours a week part time; 21 hours considered for the right candidate
Salary: £30,400 for 28 hours  (£38,000 fte)

At the Cardinal Hume Centre, we believe everyone should have the opportunity to live a full life, but we know that homelessness and poverty can wreck that potential. Too often homelessness at a young age is repeated and compounded in later years.  Our renewed vision is to increase our focus on young people, children and their families. To value every individual, nurture their potential and help people thrive.

We are looking to recruit a Communications and Content Manager to provide hands-on accomplishment of our communications and content initiatives. This is an exciting role in our fundraising team that will create and manage engaging content across various platforms, enhancing our digital presence.  The role is pivotal in highlighting the Centre’s impact, aiming to amplify the voices of young people, children and families we support.  A natural with websites and associated software, marketing and content creation, you’ll be comfortable as point of contact in a standalone role.  Bringing your experience and strong communications skills, you’ll proactively seek to continually improve yourself and the role, taking ownership and accountability of your workload.

Please refer to the job description for further information. 

In your cv and cover letter please outline how you meet the requirements of the role and why you would like to work for us. You must account for any gaps in your employment history.

The Centre is an equal opportunities employer.  We are always looking for talented people from all backgrounds to join us and help improve the lives of homeless young people, insecurely housed families and their children.  We particularly want to encourage people from under-represented groups in the not-for-profit sector to step forward and apply to work with us. We require our staff to recognise the valuable role that volunteers play in the work of the Centre and to welcome and support volunteers with whom they work.

We are committed to safeguarding and promoting the welfare of children. We require job applicants, staff and volunteers to complete a criminal records self-declaration and undertake a DBS check; a basic check applies to this role.

Applicants must have the right to work in the UK. We are unable to sponsor visas.

Benefits

· 26 days’ leave, rising to 28 days’ leave after two years’ service (pro rata for part time staff)

· Discretionary wellbeing and celebratory days

· Workplace pension scheme and we’ll match employee contributions up to a maximum of 6%

· Salary exchange option

· Life assurance cover (after probation passed)

· Employee assistance programme

· Season ticket loan

· Training and development opportunities

· Access to Blue Light Card discounts 

Closing date for applications: Tuesday 22 July, 9am
First interviews likely: w/c 4 August

If you’ve not heard from us three weeks after the closing date, please assume you have been unsuccessful on this occasion.

International Events Manager

Position Objective:

To help manage and coordinate PETA and PETA entities’ Fundraising Events Department

Term of Employment:

Full-time

Location:

Hybrid in London (regular office attendance will be required)

Reports to:

Director, International Fundraising

Salary:

£34,000 - £38,000

Primary Responsibilities and Duties:

• Assist the Assistant Director and Director, International Fundraising, with overseeing the day-to-day operations of the Fundraising Events Department

• Plan, organise, manage, and attend fundraising events held by PETA and PETA entities

• Exercise a lead role in overseeing aspects of PETA and PETA entity fundraising events, both in-person and virtual

• Ensure that event projects remain on schedule and deadlines are met

• Develop relations with event vendors and negotiate contracts and costs to ensure the best possible value

• Analyse data and evaluate events in order to implement strategy to improve event effectiveness

• Oversee the production of invitations, mailings, acknowledgement letters, awards, and other event-related materials

• Oversee the coordination of presentation material, including the creation of scripts and PowerPoint presentations

• Oversee the solicitation of donations and coordinate the production of gift bag materials

• Establish and maintain good communication and relationships with PETA donors and individuals at all levels of PETA and PETA entities

• Manage and track event RSVPs using PETA entities' donor databases and other tracking documents

• Manage event inventory and the shipping, receiving, and storage of event supplies

• Recruit and manage volunteers for events

• Collect and maintain event data, including costs, revenue, and confidential donor information

• Assist the department director and associate director in taking a lead role in the training of new hires in all event planning and departmental aspects

• Perform additional duties assigned by the supervisor

Qualifications and experience:

• Demonstrable event planning experience

• Proven experience with data entry and database maintenance systems

• Proficiency with a variety of Microsoft Office programs

• Proven exceptional oral and written communication and negotiation skills

• Proven ability to maintain strict confidentiality at all times

• Proven ability to establish priorities, organise tasks, work under pressure and meet multiple deadlines

• Proven ability to work both independently and as part of a team

• Professional appearance

• Ability and willingness to travel

• Must have a valid driver's license and a satisfactory driving record

• Commitment to the objectives of the organisation

• Adherence to a vegan lifestyle is strongly preferred

Pregnancy Options Centre (Options) are seeking a Fundraising Officer to raise funds for our counselling and education services: supporting people in crisis or distress around unplanned pregnancy or pregnancy loss experiences and educating the next generation on matters surrounding sexual health and healthy relationships. The post-holder will be responsible for raising funds from grants/trusts applications, and for developing and maintaining donor relationships. The role also has scope to grow and develop relationships with local businesses and individual giving to increase our income diversity.

Pregnancy Options Centre provides free, non-directive help and support to anyone facing an unplanned pregnancy or struggling following an abortion or pregnancy loss. We offer a safe, non-judgemental environment where clients can explore their thoughts and feelings surrounding their situation and experiences. Alongside our counselling service, our Education project delivers interactive workshops to young people on topics surrounding healthy sex and relationships, self-esteem and the three options following an unplanned pregnancy: abortion, adoption and parenting.

Fundraising Officer Job Description

Key Responsibilities Fundraising and Finance:

• To carry out and contribute to the fundraising strategy
• Write comprehensive and compelling funding applications to Trusts and Foundations, tailoring them to meet a range of criteria
• To research and develop new funders to support the achievement of fundraising goals
• Build, nurture and maintain positive relationships with current funders, corporates and donors by stewarding them well.
• Ensure grants are acknowledged promptly and reporting requirements are met within agreed timescales
• To maintain up to date and accurate funder and donor records
• Work with project leads to identify and produce case studies/ service user statistics to demonstrate the impact of the charity’s projects
• Work with the CEO on community fundraising events, either organised by the charity or supporters.
• Explore innovative ways to diversify and expand Pregnancy Options Centre’s fundraising efforts.
• Work with the CEO to devise supporter care procedures for donors to ensure they feel valued by their interactions with us.
• In conjunction with the CEO, attend relevant networking events to increase the charity’s visibility and secure new partnerships.

Other:

• To provide quarterly reports for Trustee meetings
• To attend monthly staff meetings
• To carry out all such reasonable duties as may be required as part of the role instructed by the CEO
• To support and work within the Ethos of the Charity
• To attend regional or national events as required, including networking within the Pregnancy Centre’s Network (PCN)
• To attend Trustee meetings, when required, to give updates and feedback.
• To be familiar and comply with all the charities policies and procedures.

All appointees must comply with Options’ safer recruiting policy which includes self- disclosure forms, references.

In line with general data protection regulation (GDPR) legislation 2018, it is the responsibility of this post to ensure that all computerised and written personal information relating to Options’ clients, staff or volunteers to which they have access, is regarded as strictly confidential. Options maintains confidentiality within the service, subject to its confidentiality policy.

To apply, please send a CV and covering letter to Anna Madge through the Charity Jobs Website. 

Employment offers will be subject to two references, a basic DBS check and a right to work check.

Closing date: 24th July 5pm

Interviews: 6th August 

Job Title: Team Lead - Member and Supporter Experience

Team: Member and Supporter Experience

Location: Hybrid (split between home-working and London)

Interview Date: 5 August 

*This role sits within a pay grade with a pay range of £32,395 to £48,593. The salary on appointment will be set at the lower end of the pay range, to a maximum of £40,494 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.

It’s an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions.

We need your drive, knowledge, skills, and creativity to help us raise awareness of the Ramblers and what we stand for, enabling the charity to grow its supporter base and open up the joys and wellbeing benefits of walking to many more people.

We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.

Context and purpose of role

At the heart of the Ramblers lies our community of over 100,000 members and supporters, enabling us to fulfil our charitable mission across the length and breadth of Great Britain.

This role is pivotal in ensuring the delivery of excellent supporter service, coaching and empowering the Member and Supporter Experience Officers to meet the needs of our supporters. You will play a key role in fostering a positive experience for supporters, managing relationships with third-party suppliers, and driving continuous improvements across processes and systems. As a key point of contact for internal teams, you will traffic-control workloads, ensure smooth project delivery, and act as a champion for supporters across the organisation.

We are looking for someone with experience in working in high in-bound volume (calls/emails) supporter or customer service environments. The candidate must have experience in handling multiple enquiries across different channels and ideally in coaching, mentoring or supervising others.

Key Responsibilities:

Team Leadership and Coaching

• Manage the Member and Supporter Experience Officers, providing the skills and knowledge to deliver excellent supporter service through tailored training and coaching.
• Lead regular check-ins and team huddles to review progress, share updates, and address any challenges or blockers.
• Support the monitoring of quality and productivity using satisfaction ratings, and performance measures. Take remedying actions, such as further training or support.
• Co-ordinate key business project delivery within the team, liaising with other teams, coaching the team, and supporting delivery.

Supplier and Project Management

• Manage relationships with key suppliers, including our payment processor, and fulfilment centre. Be responsible for briefing them on new projects and setting up procedures.

• Monitor supplier SLAs and performance measures, ensuring consistently high standards. Manage projects with third-party suppliers to time and budget.

• Proactively identify new solutions or efficiencies to improve working practices.

Operational Oversight

• Act as the first point of contact for incoming requests from other teams and campaign briefings, managing the team’s workload and rota.
• Oversee the scheduling and management of team rotas, ensuring adequate coverage for incoming enquiries, including peak periods and project delivery deadlines.
• Lead the induction and onboarding of new team members, ensuring they are equipped with the knowledge and tools to excel in their roles.
• Provide KPIs on request from the Head of Member and Supporter Experience. Deliver KPI, SLA and insight reporting that drives better decision-making.

High standard supporter care

• Support the team daily in answering incoming enquiries as part of the role.
• Develop and maintain a framework for monitoring the quality of supporter interactions across all touch points and teams through call monitoring, complaints and compliments reporting, surveys, mystery shopping, satisfaction feedback and other performance measures. Where needed, work with relevant managers in other teams to develop solutions.
• Regularly review the quality of interactions handled by team members (e.g., through spot-checking emails, calls, and case resolutions), offering constructive feedback and suggestions for improvement.

Cross-Team Collaboration and Advocacy

• Work closely with teams across the organisation to build and maintain knowledge bases that can be used by all teams to respond to queries and concerns, and to support teams in ensuring compliance with legal and regulatory requirements. 
• Act as an ambassador for members and supporters across the organisation, sharing insights with colleagues.
• Maintain strong relationships across the Ramblers, including Ramblers Cymru and Scotland, ensuring the team delivers a high standard of service aligned with organisational priorities.
• Attend project planning meetings to ensure high-quality supporter care and brief the team on new projects.
• Play an active role in key business projects championing the supporter voice.

Continuous Improvement

• Demonstrate a proactive approach to improving processes, reducing response times and enhancing supporter satisfaction.
• Recommend process improvements for key systems, such as the inbound enquiry system and CRM, in consultation with stakeholders.

Volunteer and Digital Engagement

• Manage office volunteers, ensuring they feel valued and supported to carry out their tasks effectively.
• Input into the development of new digital products (e.g., website and mobile) to enhance membership value and support volunteer-led recruitment and retention efforts.

Other

• Undertake such other duties as may be reasonably required of the post.

The Person

Knowledge, Skills and Experience

Essential:

• Experience in working in a high in-bound volume (emails/call) customer or supporter experience environment
• Strong interpersonal and supervisory skills, with the ability to provide clear guidance, constructive feedback, and coaching to team members.
• A high standard of organisational skills with the ability to effectively prioritise and manage own workload.
• Excellent interpersonal and communication skills, including the ability to write to a high standard.
• Strong numerical skills and the ability to use and interpret data.
• Ability to adapt style, tone and content to a relevant audience.
• Experience delivering excellent supporter or customer care
• A team player, able to develop collaborative, strong and effective working relationships.
• Innovative and solutions-focussed with the ability to build knowledge and learn new skills.
• Experience in working with CRMs (e.g. Salesforce), customer care ticket systems (e.g. Zendesk or Service-cloud) and telephone management systems (e.g. CloudCall).

Desirable:

• Interest in walking and/or being an advocate for the outdoors and natural environment.
• Experience in managing knowledge, learning and/or training in a supporter or customer facing environment
• Experience working within or alongside fundraising or membership teams.
• Experience in providing insight and reporting in a supporter or customer facing environment.
• Experience in working with volunteers, with an understanding of volunteer motivations and needs
• Knowledge of relevant regulatory and legal requirements that impact charities.
• Experience working with third party suppliers.

Personal Attributes

• A team player, develop collaborative, strong and effective working relationships.
• Empathetic and patient, with a genuine desire to help members and supporters.
• Positive and professional attitude.
• Proactive and self-motivated with the ability to work independently.
• Adaptable and flexible in a fast-paced environment.
• Strong sense of responsibility and accountability.
• Committed to the principles of inclusion and enabling everyone to feel welcome in the outdoors. 

 Values and Behaviours

Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.

Inclusive

We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.

Inspiring

We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.

Empowering

We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.

Responsible

We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.

Job Description for Senior Corporate Partnerships Manager

Reporting to: Director of Fundraising & Communications

Location: Variety HQ, Camden Town, London (hybrid working, 3 days in the office per week)

Hours: 9am to 5pm

ABOUT THE ROLE

Variety is looking for a Senior Corporate Partnerships Manager to join the fundraising team as we are launching an exciting new multi-year partnership later this year. This role is a new position at the charity to support our ambitious growth to deliver award winning partnerships and raise money from corporate supporters, who are key to achieving our mission to fund life-changing practical support to disabled and disadvantaged children and young people across the UK.

You will be joining the charity at an exciting time as we are launching a three-year strategy to drive growth with lots of new fundraising plans in place alongside a great team and a new Director of Fundraising. You will have a portfolio of large partnerships to manage, and with your experience you will support the delivery of the corporate new business strategy, ensuring we maximise leads from all of our high-profile events. You will play a key role in our collaborative and high-performing team and grow your own team as required to deliver the partnership strategy.

ABOUT VARIETY

In the UK, there are more than 1.3 million disabled children and nearly 4 million children living in poverty. Variety exists to improve their lives. We believe every child has a right to live their best life and reach their full potential, whoever they are. We fund and deliver life-changing programmes that enhance their quality of life and give children and young people across the UK a better future.

Over the past 75 years we have supported over one million children by funding almost 6,000 Sunshine Coaches, almost the same number of wheelchairs, and giving thousands of grants to individual children, schools, youth clubs and other organisations for specialist equipment.

In addition, each year thousands of children take part in day trips, special events and educational activities as part of our Variety Great Days Out programme and every single day we are improving more young lives. We do it with practical, tangible help, that makes a real and immediate difference.

KEY RESPONSIBILITIES

●Lead account management of corporate partnerships, delivering first class stewardship, increasing engagement and supporting delivery for maximum potential for Variety

●Develop business leads to populate the corporate pipeline working with the new business manager, Director of Fundraising and CEO, for coordinating new business approaches

●Manage the largest national partnerships at Variety with integrated comms plans, staff and customer engagement and impact reporting

●Keep account plans and Salesforce, fundraising, communications, finance and impact reporting up to date, ensuring we meet key deadlines

●Attend Variety fundraising and awareness events, maximizing engagement opportunities for corporate partners and building relationships with supporters, while working closely with the services and communications team

●Manage budgeting of income from partners and reforecasting income

●Collaborate with the programmes team to plan our corporate partners Sunshine Coach presentations, Great Days Out, and visits to partner schools

●Coordinate staff volunteering for corporate partners when available

●Represent Variety externally at events and cheque presentations

●Participate in staff meetings, fundraising team meetings and contribute to the success of Variety’s fundraising strategy

SKILLS, KNOWLEDGE AND PERSONAL ATTRIBUTES

Essential

•Five years’ experience working on a charity corporate partnerships team

•Experience managing five or six figure partnerships at a national level

•Experience of excellent donor stewardship

•Good writing and communication skills

•Good organisational skills and multi-tasking during busy periods

•Enthusiastic, energetic, self-motivated and passionate about the Third Sector

HOW TO APPLY

Please submit your CV with a cover letter explaining why you’d make a great candidate for this role.

Applications will close on Wednesday, 30 July at 5pm with interviews taking place week commencing 4 August and 11 August. 

Please let us know if you have any accessibility requirements or need any adjustments for the interview.

MAIN BENEFITS, TERMS AND CONDITIONS

 25 days holiday (we also normally give between Christmas and New Year off, but this is not contractual). In addition, after one year's continuous service, there will be an extra 2 days annual holiday for every complete year of service, up to a maximum of five days' extra holiday.

Pension 7%, Life Assurance 4 x annual salary, Company sick pay scheme, Medicash.

EQUALITY DIVERSITY AND INCLUSION

 Inclusion is one of our key values and it is our ambition to recruit great people from diverse communities.

We welcome and encourage applications from suitably qualified candidates regardless of age, disability, sex, gender reassignment/identity, sexual orientation, pregnancy/maternity and or marriage/civil partnership status, race, religion or belief.

Please let us know if you have any access requirements which we might need to consider in relation to the selection process.

Salary: £47,606 per annum

Grade: 2

Position type: Fixed term contract for 12 months (Maternity Cover) Full time, 37.5 hours a week (Flex hours considered) Ideally to start in September/early October.

Responsible to: Global Head of Communications & Digital

Direct reports: Social Media & Paid Ad Manager, Email Marketing Officer, Website Manager

Location: Truro, Cornwall (hybrid - mixture of office and home working) or remote working (UK only with travel to Truro 2x per year).

Role purpose:

This role manages the UK digital team, driving our digital presence, supporting fundraising and leveraging new digital opportunities. You will also be part of a project to scale digital advertising and performance marketing. The role is focused on optimising the ShelterBox UK digital channels, including website, social media, email marketing and digital advertising, to reach new target audiences, grow engagement, and increase digital income.

You will drive a high-quality and consistent online experience that responds to the values, needs and behaviours of warm and new supporters - ensuring all our digital content is well planned, cohesive and on-brand.

As part of the Communications & Digital team, you will work collaboratively with colleagues across the Fundraising and Communications department to deliver digital activity and supporter journeys that support fundraising campaigns and appeals, performance marketing, as well as awareness and educating audiences on the issues faced by people after disaster.

You will line manage a Social Media & Paid Ad Manager, an Email Marketing Officer and the Website Manager.

We are hoping to ensure a two-week handover period with the current post holder.

Who are we looking for?

ShelterBox is looking for someone with experience managing a digital team, with an up-to-date understanding of digital channels and delivering digital campaigns and advertising. You are passionate about creating and growing high-quality online experiences.

Paid media is an area of strategic growth, so experience of managing digital ads and always on advertising is essential, as well as experience of working with agencies.

You are experienced in taking a data and evidence-based approach, testing, gathering insights and driving improvements that improve user experience and conversion rates.

This role is full of variety, working collaboratively with other teams to deliver a range of digital projects. You will join a friendly and vibrant Fundraising & Communications department in our mission to make ShelterBox a household name and raise money to fund emergency shelter after disaster.

Job Description

Duties will include but not be limited to:

Digital marketing and strategy

• Oversee the delivery of the digital strategy.
• Alongside fundraising colleagues, the Social & Paid Advertising Manager, and an external agency, play an active role in the strategic priority project to upscale digital ads and performance marketing to drive income.
• Oversee the social media for organic reach and engagement and developing fresh approaches as algorithms change.
• Oversee the delivery of our email marketing, increasing email engagement, boosting income, and improving retention.
• Oversee the website, ensuring all web pages are written for digital audiences and fully optimised for search.
• Oversee planning for cohesive integrated campaigns that roll out across our channels.
• Provide analysis and monitoring of digital activity, using data and analytics to inform future campaigns and content strategy.
• Ensure budget is allocated efficiently and delivering value.
• Ensure your team are reviewing new technologies and platforms, keeping the department informed of developments in digital marketing, and encourage the digital team to seek out and identify new trends.

Sharing knowledge and best practice

• Play an active role in the growth of paid digital marketing.
• Provide quality control across web, email and social - coaching your team on copy, tone of voice and visual aspects of our digital work.
• Manage relationships with third-party digital agencies and suppliers.
• Build positive, collaborative relationships with stakeholders across FundComms department.
• Educate and encourage other staff members on the use of digital best practice and promote its use within the charity.

Team management

• Three direct reports: an Email Marketing Officer and Social Media & Paid Advertising Manager and Website Manager - to deliver quality digital activities and channels.
• Manage and coach team to produce high quality digital content that's on-brand designed to increase reach and engagement with target audiences.
• Develop direct reports through reviews, setting objectives and identifying training where needed.
• Motivate team members to deliver excellence in everything they do.

Other duties

• Any other duties as deemed necessary to support the Comms & Digital team.

Please note that all aplications must be made through our website. Applications submitted elsewhere will not be considered.

Location: RSPCA Chesterfield Animal Centre, Chesterfield, S41 0HL (with potential for hybrid working from home up to two days per week)
Salary: £30,000 – £35,000 per annum
Hours: 37.5 hours per week Monday to Friday. Other flexible working arrangements that meet the operational needs of the Branch may be considered. Occasional overtime and/or weekend and Public Holiday working may be required, and this may be outside of normal working hours.
Job type: Full Time – Permanent
Closing date: Interviews will be carried out on a rolling basis as applications are reviewed and we reserve the right to close this vacancy at any time

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We are looking for a special person to undertake an exciting new role within our passionate team of people dedicated to transforming the lives of animals in need. 

You will be responsible for the successful expansion of our existing income streams in line with our fundraising strategy and nurturing successful, long-term relationships with our supporters, donors and key stakeholders. 

Key to the success of the role will be the ability to identify development opportunities for our individual giving, legacy giving, grant funding and corporate donor programs as well as opportunities for special appeals to maximise our exposure throughout our whole catchment area. 

The role will work closely with other members of the established team to utilise the potential of our Community Fundraising Volunteers and Content Creator Volunteers identifying opportunities for them to maximise their contribution to the Branch’s activities and ensuring their efforts are recognised appropriately. 

Your existing communication skills will be put to good use acting as an ambassador for the charity, representing us at key events as well as reporting performance to the Board of Trustees. 

This role is pivotal to ensuring the successful operation of the charity into the future and provides a chance to make a real and lasting difference to the lives of animals in need. There is potential to develop the role and shape the future direction of our fundraising activities.

Based at our newly rebuilt animal centre in Chesterfield but with scope also for hybrid working, you will have the opportunity to see our animal rescue, rehabilitation and rehoming work in day-to-day action. 

So, if you have the vision and experience to help us unlock new income streams to drive growth and together with the desire to make a real difference to the lives of animals and the people who care for them then we would love to hear from you.

Further details of the role and requirements are available in the Job Description and Person Specification that form part of the application pack on our website job vacancies page.

At Children’s University Trust, we believe every child deserves the opportunity to thrive through learning beyond the classroom. We’re a small, passionate team with bold ambitions to expand our impact – and we’re looking for an equally ambitious Business Development and Community Partnership Manager to lead the way.

This is more than just a development role. It's about building sustainable growth strategies, forging powerful partnerships, and shaping a future where opportunity is no longer defined by postcode or circumstance.

As our Business Development and Community Partnership Manager, you will take the lead in shaping and implementing visionary, data-driven growth strategies across three vital areas:

• Place-based memberships with schools, universities, councils’ departments, and third sector organisations.
• Individual “at home” subscriptions for children in areas without direct Children’s University provision or those who do not engage with traditional education.
• Strategic business partnerships with corporates and SMEs, securing vital funding and in-kind support.

You’ll be a key figure in our next phase of growth — identifying new opportunities, building meaningful relationships, and helping us scale our reach across the UK.

Key Responsibilities

• Drive new business activity and revenue growth across all three strategic areas.
• Build a strong, inclusive pipeline of potential members, partners, and funders.
• Manage and nurture relationships from first contact through to long-term collaboration.
• Use data and insight to shape decision-making and report progress to the board.
• Be a passionate ambassador for Children’s University at events, conferences, and online.

We’re Looking for Someone Who:

• Has a proven track record in income generation, partnerships or sales – all sector’s welcome!
• Is passionate about improving the lives of children and young people.
• Is a strategic thinker with the energy of a new business developer.
• Has the confidence to influence senior stakeholders and the empathy to build trust.
• Brings a creative, collaborative, and resilient mindset.
• Thrives in a fast-paced, flexible, remote-first environment.

Why Join Us?

• A unique chance to shape a growing national charity’s development strategy.
• A collaborative, driven team that values innovation and purpose.
• Flexible working, with one day a week in Manchester.
• An opportunity to truly change lives through education and opportunity.

If you’re excited by the chance to lead sustainable growth with purpose, and you want your work to matter, we want to hear from you.

Apply today and be part of a team creating a brighter future for children across the UK.