Volunteer management jobs

The Purple Elephant Project is looking for a passionate and energetic Community & Events Fundraiser to grow our fundraising and strengthen our local connections,particularly across the London Boroughs of Richmond and Hounslow.

We are expanding our team with this new role. As Community & Events Fundraiser you would be building on and developing already established relationships with local schools, community groups, supporters and organisations, inspire community fundraising, and plan and deliver exciting events, including our annual Purple Party.

We’re looking for a confident, creative and organised fundraiser who enjoys bringing people together, building lasting relationships and making things happen. Previous experience of community or events fundraising is essential, along with strong communication skills and a genuine commitment to the charity’s child-centred ethos.

This is a fantastic opportunity to join a small, friendly team and play a key role in growing our local community and making a real difference to children and families.

If you help us bring our community together and raise vital funds for the Purple Elephant Project, we’d love to hear from you.

Job Title: Bank Retail Assistant

Salary: £16.65 per hour

Directorate: Retail

Hours: Part Time, as required

Contract Type: Bank

Location: Across our shops and distribution unit serving North Surrey and SW London

About the role

As a Bank Retail Assistant, you will step in to support the running of the shop as required, including taking the lead in the absence of the Shop Manager or Assistant Managers. In these situations, you will supervise and support a team of volunteers to maximise sales and deliver an excellent customer experience. You will help ensure the shop is well-presented, safe, and operates efficiently, maintaining high standards in line with legal requirements and Shooting Star Children’s Hospices (SSCH) policies and procedures.

Please note: This role requires travel across the Shooting Star retail network, with locations across Surrey and South West London, as well as our Distribution Unit. You must be able and willing to work across multiple sites to support operational and staffing needs. Flexibility is essential, as occasional weekend working may also be required.

About you

You are a proactive and organised individual with the confidence to lead a team in the absence of the Manager or Assistant Manager. This role requires experience of working in a retail and/or charity retail environment, along with supervising or coordinating teams, ideally including volunteers. You will bring strong leadership and communication skills, enabling you to delegate tasks effectively, motivate others, and create a positive, inclusive working environment. You are passionate about delivering excellent customer service and confident in handling queries and complaints in a professional manner, ensuring a safe and welcoming shop environment at all times.

You will also have an ability to work in a fast-paced environment, managing competing priorities while maintaining attention to detail. You will ensure donations are processed efficiently, stock is well merchandised, and financial procedures are followed accurately. With a flexible, hands-on approach, you thrive on supporting others and are committed to driving shop performance and maintaining high standards in line with policies and procedures.

Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.

What we offer

In return you will receive a competitive salary along with a range of benefits, which include:

Health and wellbeing

• Mental Health First Aiders

Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Also, we are committed to equal opportunities and consider all applicants to be in line with the Rehabilitation of Offenders Act 1974. Employment is subject to receipt of satisfactory references and a DBS check.

Equality, diversity and inclusion
Shooting Star Children’s Hospices is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.

We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospices to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.

Anticipated closing date: 18/09/2026

Please note that vacancies may close at any time once a sufficient number of applications has been received. We therefore recommend submitting your application as early as possible.

Advice & Navigation Manager

6-Month Fixed-Term Contract (potential to extend)
28 hours per week (4 days)
Hybrid Working | North London
£30,310 per annum (pro rata salary based on £37,887 FTE)
ASAP Start
Subject to an Enhanced DBS check

A community-focused charity is seeking an experienced Advice & Navigation Manager to lead and develop a busy frontline service supporting individuals experiencing poverty, health inequalities, social isolation, housing challenges and other forms of disadvantage.

This is an excellent opportunity for an experienced service manager with a strong background in casework oversight, safeguarding, service quality and team leadership. Managing a team delivering advice, navigation and social prescribing support, you will ensure residents receive high-quality, person-centred services that make a genuine difference to their lives.
The Role A key focus of this position is the oversight and management of complex casework. You will ensure effective triage, caseload allocation, case progression and closure, supporting staff to deliver safe, timely and impactful interventions.

Alongside day-to-day service management, you will provide leadership to a team of advice workers, social prescribing practitioners and volunteers, ensuring high standards of practice, compliance and safeguarding. You will also work closely with health partners, statutory agencies and community organisations to strengthen referral pathways and improve outcomes for residents.

Key Responsibilities

• Lead the delivery of advice, navigation and social prescribing services.
• Oversee casework management, including referrals, triage, caseload allocation, quality assurance and case progression.
• Support staff with complex cases, safeguarding concerns and complaints.
• Line manage and develop a team of frontline staff and volunteers through supervision, coaching and performance management.
• Ensure compliance with safeguarding, data protection, health and safety and organisational policies.
• Monitor service performance, outcomes and impact, using data and insight to support continuous improvement.
• Build and maintain effective partnerships across health, local authority and voluntary sector organisations.
• Contribute to reporting, service planning and the delivery of contractual and funding requirements.

About You We are looking for someone who can demonstrate:

• Significant experience managing advice, navigation, support, advocacy or community-based services.
• Strong experience overseeing complex casework involving vulnerable or disadvantaged individuals.
• Experience managing or supporting social prescribing, community health or welfare advice services.
• A thorough understanding of safeguarding, risk management and professional boundaries.
• Experience leading, supporting and developing teams through effective supervision and performance management.
• A track record of working in partnership with health, statutory and voluntary sector organisations.
• Experience using data and service insight to improve performance and demonstrate impact.
• Excellent communication, organisational and stakeholder management skills.

Desirable Experience

• Social prescribing within primary care or community settings.
• Service development, improvement or change management.
• Leading hybrid or community-based teams.
• A relevant qualification in advice, health, social care or management.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Make a meaningful difference in a role where no two days are the same. As a Senior Support Worker at Mawle Court, you will lead the case management of people with complex needs, providing compassionate, person-centred and trauma-informed support across our Step Down and Mawle Court services. You will work closely with clients and partner agencies to manage risk, coordinate holistic support, promote wellbeing and help people move towards greater independence. You will also play a key role in supporting the wider team and creating a safe, empowering environment where people can rebuild their lives. If you’re passionate about making a difference and supporting people to take their next steps towards independence, we'd love to hear from you!

Main Purpose Of Job:

We are seeking a dedicated and compassionate individual to join our team in a dual-role capacity, supporting two vital services run in partnership with Homeless Oxfordshire and Connection Support. The role covers both our Step Down provision—designed for individuals discharged from hospital under the Discharge to Assess model—and our service at Mawle Court, which provides temporary accommodation and support for people with complex needs, including those preparing for more independent living or in need of emergency provision. Working as part of a small, dynamic, and enthusiastic team, you will be responsible for delivering a safe and supportive environment across both services. You will lead on the case management of clients with complex needs, working collaboratively with partner agencies to develop and implement holistic, individualised support and move-on plans. This is a rewarding opportunity for someone passionate about making a tangible difference in the lives of vulnerable individuals, helping them on their journey towards stability and independence.

Main Areas of Responsibility:

To proactively and dynamically assess, monitor, manage and respond to risk for individuals and in the service.

To assess risk and suitability of referrals to the service and book new clients in.

Ensure the effective delivery of high-quality care, support and housing management according to Homeless Oxfordshire policies and procedures.

To work collaboratively with partner agencies to ensure the creation and delivery of holistic wrap around support and risk management plans for clients with complex needs as well as to ensure clients have access to appropriate healthcare as needed.

To work collaboratively with clients to identify and work towards suitable move on.

To work with other agencies to provide client centred support & risk management plans for clients with complex needs to identify work towards a suitable move on option within 6 weeks.

To work alongside the Client Engagement Co-Ordinator to ensure clients have access to opportunities to be empowered, build their confidence and develop independent living skills; to facilitate groups and activities as part of this.

To make and maintain Housing Benefit claims.

Ensure that IT systems are updated as required clear, concise and up to date record keeping is maintained and ensure information is shared with the team and external agencies as required.

To represent Homeless Oxfordshire at interagency meetings, as required.

Manage challenging situations and report any safeguarding concerns without delay in line with procedures and to ensure the safety of yourself and others.

Maintain positive relationships with all stakeholders.

Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best.

To be a supportive and effective part of the team, including contributing to the induction of new colleagues and work of the broader team.

To ensure that Homeless Oxfordshire’s Equal Opportunities Policies are complied with and promoted in carrying out duties of the post.

Comply with Homeless Oxfordshire’s policies and procedures.

To undertake any other duties that can be reasonably required to meet the operational needs of Homeless Oxfordshire.

Safeguarding Statement:

Homeless Oxfordshire is committed to safeguarding and promoting the welfare of all adults, children and young people who are at risk of harm and that come into contact with our services. We believe that all adults, children and young people have an equal right to protection from abuse, regardless of their age, race, religion, ability, gender, language, background or sexual identity and consider the wellbeing of the vulnerable adult, child or young person is paramount. As a result, we have a robust safeguarding policy to ensure everyone is treated fairly and a whistleblowing policy to enable people raise any concerns confidentially. We expect everyone (staff, trustees, associates, volunteers and anyone working on behalf of the Company) to share this commitment and read, understand and adhere to this policy and related procedures.

Equal Opportunities:

We employ people on the basis of their abilities. We strive to attract and develop talent that is representative of our residents and all sections of the society, and do not discriminate based on of age, faith, disability, race, gender, sexuality and socio-economic, regional or cultural background. If you are shortlisted and need us to make any adjustments to help you attend for interview, please let us know.

About Us:

We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us!

What’s Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate .

We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.

Title: Head of Operations

Responsible to: CEO

Hours: 35 hours per week

Salary: £45,000 - £48,000 FT (depending on experience and qualifications)

Based: Willesden, NW10 2JR; Haringey borough (including Hornsey, N8 9LP and Tottenham Hale, N17 9FU) + other locations if required

Contract: Permanent (subject to continuation of funding)

Please Note: Enhanced DBS check will be required

JOB OVERVIEW

Do you want to work for an organisation that makes a real difference, every day, to people from all walks of life? Do you want to use your operational management experience to have a tangible impact in the community? This is an exciting opportunity for an experienced team leader looking to take on a meaningful new career challenge to join the Brent Irish Advisory Service (BIAS) as Head of Operations.

The Head of Operations oversees all of BIAS’s projects, managing a small, high-performing team of project coordinators and frontline advice and community-support staff to ensure that we provide the highest-quality service to our clients. You will need to have demonstrable team-management experience, strong people and communication skills, and a willingness to take a hands-on approach to project delivery, along with excellent organisational and strategic abilities to ensure that projects are delivered sustainably, effectively and efficiently.

In 2025, BIAS expanded its successful Brent-based advice service and active ageing clubs into Haringey borough. The Head of Operations will take the lead on further building and developing the new services in Haringey, ensuring that we replicate our excellent quality of service, strong record of positive outcomes and loyal service-user base.

This is a key role within the BIAS senior leadership team, which will give you the opportunity to have a direct impact on shaping the organisation’s future strategy and direction.

KEY WORK AREAS AND MAIN DUTIES

Staff management

• Manage a team of five project coordinators and five front-line staff to ensure effective delivery and monitoring of BIAS’s core welfare and housing advice, active ageing, volunteering and befriending projects, which support over 900 people per year.
• Manage HR procedures, including employment contracts, probation assessment, leave administration, staff supervision, performance management and exit procedures.
• Conduct recruitment procedures where needed, and supervise the onboarding process for new joiners.
• Oversee training and development needs and budgets.
• Ensure good teamwork and lines of communication between staff, including by chairing regular staff meetings.
• Create a positive working environment in which equity and diversity are promoted and staff can do their best.

Project management

• Project-manage the further development of new advice and active ageing services in Haringey borough.
• Take the lead on promotion and marketing of BIAS’s services, including by representing the charity to partner organisations and at external events.
• Contribute to the organisation and running of regular community and fundraising events.
• Deputise for the Advice Services Manager where needed, supporting the welfare and housing advisers with complex casework, forward planning and client management.
• Support the Active Ageing Coordinators and volunteer teams wherever needed with the day-to-day running of the active ageing clubs.

Quality and service delivery

• Oversee quality-assurance procedures in line with the Advice Quality Standard (AQS), and spearhead biannual renewal of BIAS’s AQS accreditation.
• Oversee running of BIAS’s volunteer project in line with the Investing in Volunteers quality accreditation standards.
• Serve as internal data protection officer, monitoring GDPR compliance, managing risk and responding to any potential data breaches.
• Serve as BIAS safeguarding lead, ensuring that safeguarding policies and training are kept up to date, and that all safeguarding concerns are appropriately addressed.
• Work with the Fundraising and Communications Manager to administer the BIAS website and implement BIAS’s social media strategy.
• Administer BIAS’s IT and client management systems (Microsoft 365, SharePoint, BrightHR, Lamplight CRM), coordinating training, updates and troubleshooting.

Operational leadership

• Advise the CEO on all staffing and service-delivery issues.
• Monitor and report on service delivery, including through monthly advice and volunteer-project reports, quarterly Board reports and regular funder reports.
• Carry out regular reviews of BIAS’s annual business plan, risk register, five-year strategy and internal policies and procedures, providing recommendations to the CEO and Board of Trustees on strategic direction.
• Research and secure funding from grant-making organisations, ensuring BIAS’s future financial sustainability.
• Work closely with the Finance Manager and CEO on budgeting, grant monitoring, cashflow and financial authorisation.

These are the basic duties required of the Head of Operations. However, it is necessary for all staff to be flexible and you may be required from time to time to perform other reasonable duties which are required for the efficient running of the organisation. We will also offer training opportunities to support your career development.

Candidates must be eligible to work in the UK. This role will be based in our advice offices and club venues in Willesden and Haringey but there may be some options for flexible working (e.g. one day per week from home). Occasional evening or weekend work may be required.

ABOUT BIAS

BIAS is a local charity which has supported England’s largest Irish community in Brent for almost fifty years. We deliver our support through our welfare and housing advice service, our active ageing clubs, our volunteer project and our befriending scheme. We raise over £2 million in extra income for the most vulnerable and disadvantaged every year and have over 7000 attendances at our club services. BIAS has recently expanded into Haringey borough and has exciting plans to further develop its project scope and geographical reach, supported by sustainable and diversified grant funding, including from Ireland’s Emigrant Support Programme.

HOW TO APPLY

To apply, please submit a CV and cover letter. The deadline for applications is 29th August 2026 but we encourage candidates to apply as soon as possible as interviews may be carried out on a rolling basis.

Community Fundraising Manager

Location: London, Hybrid –  1 days a week in the office

Salary: £41,000 – £44,000 per annum 

Reports to: Director of Fundraising

Term: Permanent

Aquilas is delighted to be partnering with a fantastic children’s charity to recruit a Community Fundraising Manager.

Reporting to the Director of Fundraising, the Community Fundraising Manager will be responsible for developing and delivering an ambitious community and events fundraising programme that generates sustainable income, builds long-term supporter relationships, and increases awareness of the charity’s fantastic work.

The role will lead the development of community fundraising, supporting and inspiring individuals, families, schools, volunteers, and local groups and companies to fundraise for the charity. In addition, you will manage a portfolio of challenge and special events, ensuring excellent supporter experiences and strong financial returns.

This is a relationship-driven role that requires a proactive and innovative Fundraising Manager with strong project management skills, experience of supporter-led fundraising, and the ability to build meaningful partnerships across diverse audiences.

The successful candidate will have previous experience in community fundraising, events fundraising, or a related supporter-led income stream. Excellent relationship-building and communication skills. Experience of managing and delivering successful fundraising events. Line management responsibility.

To Apply

To apply, please submit your CV demonstrating your community fundraising and events experience to recruiter button

(Applications will be reviewed as they are received, so early applications are strongly encouraged)

For further information about the role, or to arrange a confidential conversation, please contact:

Kieran McGorrian, Director – Fundraising Appointments, Aquilas

Aquilas are wholly committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates.  We are truly invested in our candidates and being supportive and informative throughout the application journey

We are seeking a confident, experienced and motivated Fundraising Manager to join our team! 

Our Organisation 

SLRA is a frontline community organisation established in 1991 which supports refugees, asylum seekers and migrants in crisis in South London. We provide specialist legal advice and holistic casework to enable people to regularise their immigration status, access rights and entitlements and move on from destitution. Every year we provide support directly to over 1000 migrants in the London Boroughs of Lambeth, Merton, Croydon, Wandsworth, Southwark and beyond. Our support gives marginalised people access to justice and the opportunity to build a safe, stable and positive future. 

The Role 

This is a key role in ensuring that we continue to secure the resources we need to provide our vital services and activities for refugees, asylum seekers and other migrants in South London. As Fundraising Manager for SLRA, you will play a pivotal role in implementing our fundraising strategy, building relationships with donors and exceeding fundraising goals. We are predominantly funded by Trusts and Foundations and you will be responsible for maintaining and expanding this funder base, while helping to diversify our income streams in order to ensure that established services and activities are sustained. 

If you have substantial experience of building relationships and securing funds from Trusts and Foundations, and an understanding of the challenges and opportunities faced by small, local voluntary organisations we would love to hear from you! 

Closing date: Monday 21st September at 9am (please note that we will close the advert early if enough strong applications are received, so please apply promptly) 

First stage interviews online: Monday 28th and Tuesday 29th September 

Second stage in person: Friday 2nd October

As an organisation working with migrants, we particularly welcome applications from people with lived experience of the impact of the UK immigration or asylum system. We guarantee an interview for all applicants with lived experience who meet the essential criteria for this post. 

This is a unique and exciting opportunity for an experienced safeguarding professional to join GARAS, a leading immigration charity in Gloucestershire, and help shape the future of safeguarding practice across the organisation.

The successful candidate will hold both strategic and operational responsibility for safeguarding, leading on the management of safeguarding concerns and cases while developing GARAS's safeguarding framework, policies, procedures, training and quality assurance. 

You will work closely with other members of the Senior Team, reporting regularly to trustees, and will act as the lead point of contact for staff and volunteer safety, mental health and trauma-related crisis management, while building key partnerships across the county to reduce risk.

This is an immensely rewarding role, working in a dynamic charity built on an ethos of care and inclusivity. We are looking for an exceptional individual, committed to going the extra mile and bringing expertise, confidence and compassion to safeguarding leadership within our organisation.

Due to the nature of the work, the role will be subject to an Enhanced DBS check.

Contract Type: Maternity Cover 12 months (preferably starting on the 1st December 2026)

Hours: Full Time, 35 hours per week (open to 4 days a week)

Location: Any of our King's Trust offices (flexible working with a minimum of 2 days in the office)

Interviews: 10th and 11th September 2026

We’re looking for a highly proactive and driven team player to work at the heart of our senior fundraising and marketing team, helping us shape and deliver our biggest strategic priorities.

In this fast-paced, people and project focused role, you’ll manage priority projects, strategic plans, and department-wide reporting—keeping everything on track and making complex projects simple, clear, and actionable.

You’ll be the glue that holds everything together, ensuring the team stays aligned through management reporting, leadership meetings, and internal communications. If you love bringing structure to projects, juggling competing deadlines, and making an impact, this role is for you!

This is a fantastic opportunity to work closely with senior leaders, gain deep insight into every corner of our fundraising and marketing team, and play a key role in delivering our mission.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Fundraising Planning Managers? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training.The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Fundraising Planning Managers! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Young Carer Coordinator & Club Lead

Full-time 35 hours per week (5 days)

Salary £27,328

Office base – Harlow or Maldon Office

Could you support young carers in building confidence, resilience, and brighter futures?

We have an exciting opportunity for a Young Carer Coordinator & Club Lead to join our team, supporting young people across West Essex who are caring for a family member. This is a rewarding and varied role that involves both one-to-one and group work with young carers, helping them improve their emotional wellbeing and navigate the challenges they face. As part of the role, you will also take the lead in running a regular Young Carer Club, creating a safe and welcoming space where young carers can take part in activities, build friendships and have time away from their caring responsibilities.

You will have experience working with children or young people in settings such as youth work, education, health, or social care. You’ll be passionate about making a difference and creating safe, supportive spaces for young carers to be heard, grow, and thrive.

Action for Family Carers is a thriving charity which for over 30 years has been providing support for Adult Carers and Young Carers – people with unpaid, caring responsibilities for others.  We are a Carers Trust Network Partner and Trusted Charity.  We provide support, information, counselling, Young Carer clubs and respite care across Essex, working within schools, with GP practices and in a variety of community settings.

 

Responsibilities will include:

       Building trusted relationships with young carers and their families

       Delivering tailored one-to-one and group support in schools to meet individual needs

       Developing engaging activities and resources

       Leading a regular Young Carer Club, including planning and delivering activities and coordinating Club Assistants and           volunteers

       Working closely with schools and community partners to raise awareness

       Helping young carers shape the services that support them

       Keeping clear and accurate records of support provided

       Supporting wider organisational goals, including fundraising

You will need to be:

       Experienced in working with children and young people, including providing individual or group support.

      Confident planning and delivering engaging activities for children and young people.

      An excellent communicator with the ability to build positive relationships with young people, families and professionals.

       Organised and confident managing a caseload and competing priorities.

      Knowledgeable and confident in safeguarding children and young people.

      IT literate and comfortable using Microsoft Office and databases.

       Able to lead a Young Carer Club, including coordinating staff and volunteers and ensuring sessions are safe and well             organised.

      Flexible and able to work the regular Young Carer Club evening.

      A driver with access to a vehicle.

We offer:

       Full induction and relevant training

       Contributory pension scheme

       24-hour Confidential Staff Helpline

       An opportunity to help vulnerable families in the local community

       A chance to be part of a supportive and friendly team

 

Closing date for completed applications: Monday 7th September 2026

 

For an informal conversation about the role please contact Jo Hotten (Young Carers Service Manager)

 Action for Family Carers is an equal opportunities employer and positively encourages applications from all sections of the community.

Registered Charity No: 1127164

Programme Lead | Lead High-Impact STEM Programmes Across the South of England

Shape the future workforce. Lead inspiring STEM programmes. Build partnerships that change young lives.

Are you an experienced Programme Lead, Education Programme Manager or Youth Programme Manager looking for an opportunity to deliver meaningful impact at scale?

EDT is entering an exciting period of transformation and growth. We are looking for a passionate and motivated Programme Lead to oversee the delivery of high-quality STEM and STEAM programmes across the South of England, helping thousands of young people discover future career opportunities and achieve their potential. As a Programme Lead, you will combine programme delivery, stakeholder engagement, operational leadership and educational innovation to create exceptional experiences for schools, students, volunteers and industry partners.

Why Join EDT?

Passionate about creating equitable access to STEM careers

Dynamic in our response to a changing world

Collaborative with industry, educators and communities

Respectful of young people's potential and lived experiences

At EDT, purpose comes first. Every programme you lead helps young people build confidence, skills and aspirations while improving social mobility and widening access to future careers.

What You'll Be Doing

• Manage programme operations, logistics, performance tracking and regional delivery activity
• Build strong relationships with schools, colleges, partners, volunteers and stakeholders
• Coordinate sessional teams and support outstanding learner experiences across multiple locations
• Monitor KPIs, analyse programme data and produce impact reports for stakeholders and funders

For full responsibilities, skills and person specification, please refer to the attached Job Description.

What We're Looking For

• Experience delivering education, outreach, STEM, youth or community programmes across multiple sites or regions
• Strong programme management and project delivery experience
• Experience managing stakeholders, volunteers, educators or delivery teams
• Ability to analyse performance data, monitor KPIs and produce reports
• Excellent communication and presentation skills
• Passion for education, STEM engagement and improving outcomes for young people
• Strong organisational skills with the ability to manage multiple priorities
• Full driving licence and willingness to travel throughout the region

What's In It For You?

• Competitive salary from £29,300 to £37,600 dependant on experience
• 25 days annual leave plus bank holidays
• Up to 10% employer pension contribution
• Life insurance worth three times annual salary
• Hybrid and flexible working
• Wellbeing support
• Opportunity to lead high-profile STEM programmes with national impact
• Career development within a respected education charity

Location

• Hybrid working
• Welwyn Garden City office base
• South of England coverage including London, Buckinghamshire, Bedfordshire, Hertfordshire and Essex
• Some travel across wider delivery regions, including parts of Wales
• Occasional overnight stays required

#ProgrammeLead #ProgrammeManager #EducationProgrammeManager #STEMProgrammeLead #STEMJobs #EducationJobs #ProjectManager #YouthProgrammes #OutreachManager #EducationCharity #ProgrammeDelivery #StakeholderManagement #PartnershipsManager #CommunityEngagement #STEAMEducation #EducationLeadership #ProgrammeOperations #HybridJobs #SouthEastJobs #LondonJobs #ProgrammeLeadJobs #ProgrammeLead #ProgrammeLead #STEMProgrammeLead #EducationProgrammeManager #ProgrammeManagerJobs #YouthEngagement #CareersInEducation

Join EDT as a Programme Lead and help inspire the next generation through world-class STEM experiences, meaningful partnerships and innovative educational programmes

Upshot is looking for an Account and Support Manager to play a central role in helping organisations get the most from their use of Upshot. This is an exciting opportunity to work with a wide range of charities, sports organisations, funders, local authorities and education providers, supporting them to collect better data, measure their impact and make more informed decisions. You'll lead new client implementations, deliver training, provide expert support and build lasting relationships that help organisations succeed.

In this varied and rewarding role, you'll become a trusted partner to clients, guiding them from onboarding through to renewal and growth. You'll work closely with organisations to understand their needs, configure the system, resolve challenges and ensure they are getting real value from Upshot. 
Alongside account management and support, you'll have opportunities to deliver workshops, develop resources and contribute to wider areas of the business including product development, marketing and monitoring, evaluation and learning (MEL) services.

We're looking for someone who is people-focused, organised and enjoys solving problems. You might come from a SaaS, technology, charity or customer success background, and you'll be confident communicating with a wide range of stakeholders. This role would suit someone who enjoys combining relationship management with practical delivery and is motivated by helping organisations achieve greater social impact. In return, you'll join a supportive, flexible and purpose-driven team where you'll have the opportunity to develop a broad range of skills and make a visible contribution to a growing social enterprise.

The role offers a flexible working pattern, with two days per week at the House of Sport in London, the remainder worked remotely, and occasional travel to client locations to build relationships and deliver training.

Find out more via the attached job description and Upshot brochure.

Candidates are encouraged to apply by following the instructions at the bottom of the article on our website. 

Job Title: Deputy Service Manager 

Location: Derby City (on-site role)
Salary: £36,565.90 per annum
Contract type: Full Time, Permanent 

Hours: 37.5 hours per week 

This is an opportunity to join Refuge as a Deputy Service Manager to support survivors who have been impacted by domestic abuse. We are recruiting for a Deputy Service Manager who is passionate about supporting survivors who are impacted by domestic abuse. In this role you will provide line management and support to community-based staff who support survivors of domestic abuse across Derby City.  This will include providing supervision on complex casework, overseeing operational emergencies and ensuring high standards of casework.

The Deputy service manager willjoin our management team toassist the service manager in the delivery and development of high-quality support to survivors accessing our community-based services in Derby City. In this role you will ensure the smoothrunning of high-quality service to support survivors of domestic abuse. This will include managing staff teams to ensure effective advocacy is provided to survivors who are at medium/standard risk and their children. 

A key requirement is to provide personal welfare support and to ensure that survivors are provided with a safe, supportive outreach service

Suitable candidates must have proven experience of providing direct emotional and practical support, and of managing case work. In addition, you must have experience of managing and motivating staff, knowledge of domestic abuse issues, experience of providing support to survivors, and experience of working in community-based services

As a member of the management team, you will be required to participate in an out-of-hours on call service, on a rota basis, responding to out of hours emergencies.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 1 September 2026

Interview Date: 8 and 9 September 2026 - The interview will be in person – venue to be confirmed at interview invite stage

General Manager
Salary: £61,400 per annum
Contract: Permanent
Work Pattern: Full-Time 37.5 hours per week (5 days from 7)
Location: WWT Slimbridge, GL2

We are seeking an outstanding leader to manage and drive the performance of our award winning visitor attraction and wetland nature reserve in Slimbridge, Gloucestershire. Slimbridge is where wetland conservation began some 80 years ago with the founding of WWT – the wetland charity.

About The Role

This is a genuine opportunity to shape this amazing attraction, not just run it. Reporting into WWT’s central operations leadership, you will take full responsibility for the day to day operations leading a dedicated team of more than 60 staff and 250 volunteers to deliver our ambitious financial, visitor engagement and conservation objectives for the centre. In addition you will lead an exciting master-planning process working in collaboration with colleagues in the operations directorate, central leads and centre staff to deliver a plan that sets the site up for success over the next decade and unlocks significant funding.

WWT Slimbridge offers an amazing day out and a wonderful introduction to wetland wildlife and it is your responsibility to provide an unforgettable experience on each and every visit. Visitors can experience the spectacle of tens of thousands of wild birds, immerse themselves in wetlands teaming with life and get close to some of the world’s most amazing wetland birds and mammals. The site features adventure and water play areas, canoe safari, interactive exhibits and walk-through aviaries in addition to over 800 acres of wetland reserve with wildlife viewing hides, including a three-storey tower with magnificent views of the Severn Estuary.

The role has responsibility for all aspects of the site - working closely with the centre’s senior leadership team you will deliver excellence across the areas of trading and admissions, visitor experience and engagement, learning and marketing, living collections and the wetland reserve - a Ramsar wetland site, Special Protection Area (SPA) and Site of Special Scientific Interest (SSSI) on account of its internationally important wetlands. WWT's charity headquarters are also based at the Slimbridge site, and you will work closely with the team, jointly contributing to the delivery of WWT’s Wetlands are the way 2030 strategy.

About You

To be a success in this role you must be an experienced and professional manager and a great leader, comfortable with both operational delivery, visible on the floor leadership and the ability to input strategically at the highest level. You should be strong on financial and business numeracy, comfortable owning the P&L and able to deliver against ambitious and motivating targets while maintaining day-to-day performance.

You will have impeccable standards for cleanliness, health & safety and the visitor experience and a track record for building team performance and morale.

It is a busy and varied role and we are looking for someone with a wealth of experience and proven track record in a similar visitor attraction environment and you are now looking for your next role to be part of an organisation that has a very special place in people’s hearts.

Essential criteria:

• Educated to degree standard or equivalent
• Demonstrable and successful operations experience within a large visitor attraction or similar operation
• Demonstrable leadership skills, able to positively lead, motivate and continually develop teams and individuals, including volunteers
• Demonstrable ability to create a positive work culture in line with an organisation’s agreed values and behaviours, work collaboratively at all levels and lead by example
• Demonstrable and successful people management with experience in recruitment, training, motivation and performance management
• Demonstrable experience of identifying and developing commercial opportunities
• Demonstrable experience of the development and implementation of financial management plans, work programmes and budget controls
• Demonstrable experience of developing and delivering a masterplan or strategic plan and project management experience

About Us

We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.

Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.

Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?

Why you’ll love working at WWT

• Wake up every day knowing your work is helping to restore wetlands, and our world
• Be surrounded and inspired by our team of passionate, dedicated people
• 33 days annual leave (which goes up to 38 days after 5 years of service) – this includes bank holidays and you have flexibility to take those days whenever you want
• Free entry to all our wetland centres, including your family
• Free car parking and secure bike storage areas
• Colleague discount on shopping and memberships
• Cycle to work scheme
• Contributory pension scheme
• Life Assurance of three times your salary, for peace of mind for your loved ones
• Independent personal, workplace and financial advice from our Employee Assistance Programme

This is a full time position working 37.5 hours per week, 5 days from 7.

Closing Date: Monday 14th September 2026
N.B. We reserve the right to close the advert early if we receive a sufficient number of applications from candidates who meet the required skills and experience. We therefore encourage early applications.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

WWT is an equal opportunities employer and all applications will be considered solely on merit.

No agencies please.