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Headway UK developed the Approved Provider Scheme in 2011, which is a voluntary standards-based accreditation, for rehabilitation and residential units for people with a brain injury and we are looking for a new part time team member.
Brief overview
Are you a professional with experience supporting brain injury survivors?
Are you passionate about improving standards or care, for brain injury survivors?
Would you be good at conducting assessments and supporting residentials care units to improve the care that they provide?
Headway UK developed the Approved Provider Scheme in 2011, which is a voluntary standards-based accreditation, for rehabilitation and residential units for people with a brain injury and we are looking for a new part time team member.
By participating in the scheme Approved Provider units affirm their dedication to excellent care, operational efficiency, and continuous improvement. The accreditation of units is then published for families, individuals and professionals to help inform their choices when identifying suitable provision for brain injury survivors. Our accreditation process is designed to be collaborative and supportive, guiding units through every step towards achieving and maintaining exemplary service standards.
The role will involve, conducting and writing assessments and working with the Approved Provider and Training Manager to manage Lead Assessors, who are based around the UK and the Service User Perspective Assessors, who are either brain injury survivors, or family members/ carers.
Embrace Headway’s mission of Improving Life After Brain Injury. Join us to ensure the highest quality care for ABI survivors throughout their journey to recovery.
What you will do:
About you
We’re open-minded and welcome all applicants who believe they can succeed. Though ideally, you will have:
Benefits
As a staff member at Headway UK you’ll have access the following range of benefits;
Financial Security
Flexible Working
Wellbeing
Holidays and leave
Benefits
About us
Headway UK plays a pivotal role in supporting individuals and families affected by brain injuries. Our comprehensive services encompass rehabilitation, counselling, and practical assistance to help survivors regain independence and improve their quality of life. Headway UK is at the forefront of raising awareness about the challenges faced by those with brain injuries and advocates for their rights, ensuring they receive the care and understanding they deserve. Through a combination of educational initiatives, community outreach, and personalised support, Headway UK strives to rebuild lives, offering a lifeline to those navigating the complexities of brain injury recovery.
Embark on a fulfilling career with Headway UK and join our compassionate team and contribute to our mission of rebuilding lives after brain injury. Make a meaningful impact with Headway UK, where every role plays a crucial part in empowering those on the path to recovery.
Safeguarding
At Headway UK we are committed to the safeguarding and welfare of vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow best practice as set out within the Care Act 2014. All successful applicants will be subject to safer recruiting procedures and will be required to complete mandatory pre-employment checks including a criminal background check and two satisfactory references.
Equality, Diversity & Inclusion
We recognise, value and champion diversity and inclusion. We want to ensure are staff population reflect the diverse service users that we support. For us diversity and inclusion is about building happy teams, full of people that want to learn and be inspired by each other, by our different experiences and backgrounds. Inclusion means providing the people we recruit with opportunities and valuing everyone’s contributions and perspectives.
We are also committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee.
Please don’t hesitate to contact us if you need support with the application or you would like a chat about what it’s like to work with us.
Thank you for your interest in Headway UK and we look forward to getting to know you!
The client requests no contact from agencies or media sales.
With a 110-year history, we are proud to be able to say that the WI continues to be the largest and most influential UK women’s organisation, with over 170,000 members. Our campaigns push for change on the issues that matter to women and their communities, from equal pay to climate change, mental health and violence against women. The WI has brought about real change, and this record of action shows that we are as relevant today as we were in 1915.
The National Federation of Women’s Institutes (the NFWI) is responsible for running the organisation and provides support and advice to members at both regional and local levels.
About the role
Leading innovation across the organisation, you will be responsible for developing and delivering a strategy to grow our movement, to increase our membership and reach whilst ensuring we continue to reflect the needs and aspirations of women. You will oversee research into women’s evolving needs and preferences, whilst testing approaches with new external audiences to maximise our relevance, diversity and inclusivity. At the same time, you will actively embed innovation into strategy and decision-making in all areas, constantly find new ways to reach underrepresented women and build a wealth of data to support your recommendations. You will lead transformation across the organisation by championing change, creativity and a forward-thinking strategy that ensures the continued growth for the WI.
Location: Hybrid, with one day per week at our London, Oxfordshire or Wales office.
About you
Highly experienced in innovation, organisational development or programme management, you will bring an impressive track record of instigating and managing successful organisational change that leads to sustainable income generation. You will be adept at designing and delivering pilot programmes, as well as commissioning research and deploying data to support action. The role requires excellent communication skills and the confidence to advise and lead at both senior leadership and Board level, as the organisation looks to you to lead fundamental organisational change. Experience within the charity or not-for-profit sector would be beneficial, as would an understanding of trends and issues affecting women across different demographics in the UK.
How to apply
For further information about this Head of Innovation role, please download the recruitment pack which includes the job description and person specification.
To apply, please submit your current CV with a covering letter clearly explaining why you would be suitable for the role to the HR department.
Closing date: 3 September 2026.
First round interview (virtual): 11 September 2026.
Second round interview (in-person): 15 September 2026.
No other media or agencies, please.
The WI is proud to be an equal opportunities employer and values diversity. Reg. Charity No. 803793.
Team: Finance
Location: Remote
Work pattern: Monday-Friday, 35 hours per week
Salary: Up to £51,443.10 per year
Contract: Permanent
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Financial Accountant:
- Support the Senior Financial Accountant to manage financial processing for the organisation
- Support the development and implementation of financial controls and system improvements
- Maintain and reconcile the balance sheet, ensuring that ledgers are complete and accurate
- Oversee PCard management, monitoring card access, expenses submission and reconciliation
- Approve payment runs and bank payments
- Support the year-end closedown process and the annual statutory audit
About the Finance team:
The Finance team has 22 staff, and within this the Operational Finance team has 15 staff, consisting of the Financial Accounting, Accounts Payable, Systems, Payroll and Branch Finance teams. The Financial Accountant works with the Senior Financial Accountant on all Financial Accounting processes, and supports the Accounts Payable and Systems teams.
What we’re looking for in our Financial Accountant:
- Fully qualified AAT, or part/fully qualified ACA/ACCA/CIMA or equivalent
- Experience of working within the charity sector
- Experience of managing a balance sheet
- Experience of financial controls and reconciliations in a medium or large organisation
- Experience of statutory audit processes and statutory accounts production
- Ability to communicate effectively at all levels within the organisation
- Ability to build and maintain positive working relationships
- Knowledge of Microsoft programs including Excel (lookup formulae, SUMIF, MATCH, pivot tables etc), Outlook and Word
What we can offer you:
- 26 days’ annual leave plus bank holidays, increasing with service
- A competitive contributory pension scheme and life assurance for peace of mind
- Health and wellbeing support to help you stay well while working remotely
- Flexible working options to support a healthy work–life balance
- Ongoing learning and development to help you build your skills and grow your career
- Financial wellbeing support, including access to Salary Finance
- Additional support such as eye care vouchers and confidential employee advice services
- Access to discounted pet insurance to help care for your pet’s health
Learn more about our full reward package
Application closing date: 2nd September 2026
Virtual interview date: w/c 21st September 2026 (subject to change)
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If successful, your recruitment journey will include:
1. anonymised application form
2. virtual interview
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Making a better life for cats, because life is better with cats
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Branch Manager
RSPCA Finchley, Golders Green, Hendon & District Branch
Salary: £32,000–£35,000 per annum (depending on experience)
Contract: Permanent
Hours: Full-time, 37 hours per week
Location: Hybrid, with regular travel across the branch area including East Finchley and North Finchley shops
About the role
At the RSPCA Finchley Branch, we are seeking a practical and organised Branch Manager to support the delivery and development of our local animal welfare services and the oversight of our retail operations through the line management of Shop Managers.
This is a strategic role with a hands-on focus on operational delivery, responsible for overseeing day-to-day operations across animal welfare, retail operations through the line management of Shop Managers and volunteer activity. Working closely with Trustees, the postholder will help ensure that services are delivered effectively, safely and in line with our charitable objectives, with a clear focus on achieving positive outcomes for animals and the community.
The role is hybrid, combining remote working with regular travel across the branch area, including visits to our charity shops in East Finchley and North Finchley, as well as occasional in-person meetings and operational activity where needed to deliver the Branch outcomes in line with the agreed objectives and priorities.
In this role, you will
You will be responsible for the effective delivery of animal welfare outcomes across the branch, ensuring animals are safely supported from intake through to rehoming, while also supporting the RSPCA Inspectorate. Alongside this, you will oversee day-to-day branch operations, including managing a small team of staff and volunteers, overseeing the performance of the branch’s retail activity through the line management of Shop Managers to contribute to sustainable income.
Working with the Chair and the relevant Trustee portfolio lead, including the Treasurer, to ensure financial oversight, governance and compliance and to deliver the agreed objectives, and working with veterinary partners, staff and volunteers, other RSPCA branches as well as other charities, you will ensure that services are delivered consistently, responsibly and in line with the branch’s priorities.
About you
You will be comfortable working in a role that combines strategic and operational responsibilities, and able to organise your workload effectively. You will have experience of coordinating services or operations and managing both staff and volunteers, achieving results through effective line management, and bring a genuine passion for animal welfare and a commitment to achieving positive outcomes through well-organised and consistent delivery. You will also have a calm and practical approach, with the ability to build and maintain positive working relationships with staff, volunteers and the local community, and a strong commitment to delivering meaningful and lasting outcomes for animals.
What we offer
This is an opportunity to play a key role in supporting animal welfare in the local community, with the ability to make a direct and meaningful impact through the delivery and development of branch activities.
The position offers a salary of £32,000 – £35,000 per annum (depending on experience)
25 days annual leave plus bank holidays
Flexible working hours, to be agreed in line with the needs of the role
Supportive working environment with close engagement with Trustees
Additional information
Regular travel across the branch area and beyond is required, and occasional evening or weekend work may be necessary.
A full, clean driving licence is essential for this role.
How to apply
Please submit your CV and a covering letter (maximum 2 pages) outlining your reasons for applying and how you meet the essential criteria set out in the job description.
Please submit your CV and a covering letter (maximum 2 pages) outlining your reasons for applying and how you meet the essential criteria set out in the job description.
Previous applicants do not need to reapply. If you have not heard from us within three weeks of submitting your application, please assume that you have not been shortlisted.
The client requests no contact from agencies or media sales.
As a Relationship Fundraiser, you'll support and inspire individuals raising funds for the Motor Neurone Disease (MND) Association. Through excellent supporter care, you'll help maximise fundraising income while ensuring every supporter feels valued and recognised.
We're looking for someone who enjoys building relationships and meaningful connections that encourage ongoing engagement and long-term support. Whether your background is in fundraising, sales or account management, you'll be confident achieving targets and skilled at managing competing priorities.
As a Relationship Fundraiser, you'll work from home and travel across North and East Yorkshire including York, Bridlington, the Yorkshire Dales and Harrogate, building strong local connections and support fundraising activities.
Main Responsibilities
About You
Essential requirement: This role requires regular travel to locations that are not reasonably accessible to public transport and/or travel between locations within working hours. Applicants must therefore hold a current valid driving licence and have access to a suitable vehicle for business use. This is an essential requirement of the role due to the nature and location of the work. The MND Association will consider reasonable adjustments for disabled applicants in accordance with the Equality Act 2010.
Further information about working for the MND Association and full job description is available in the attached Candidate Pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders. As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
What We Offer
About Us
Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND.We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.
We support people affected by Motor Neurone Disease, campaign for better care and fund ground-breaking research. Because with MND, every day matters.
The client requests no contact from agencies or media sales.
An opportunity to take ownership of our learning offer, develop innovative resources and work with partners across the justice system.
MAIN AREAS OF RESPONSIBILITY
Identifying training, learning and development opportunities or needs
Developing learning resources, including e-learning and guidance documents
Managing MA learn, the MA's learning management system (LMS)
Overseeing the MA's community outreach programme (Magistrates in the Community)
Coordinating MA input into wider magistrate training, both nationally and through representation on local training committees.
SPECIFIC RESPONSIBILITIES
Policy committees
Support the MA’s training, learning and development committee by organising regular meetings, sharing minutes and actions.
Propose priorities and manage programmes of work for the committee
Provide high-quality information to ensure that committee members and other interested parties are up to date with relevant information
Ensure agreed actions and decisions of the policy committees are implemented
Build and maintain excellent relationships with committee members
Provide support to committee members to enable them to effectively contribute to the work of the MA
Assist in the training and development of committee members
Agree and implement committee working practices.
Contribute to supporting the MA's other policy committees
Volunteer support
Support representatives in post
Work with magistrates to develop and coordinate learning materials
Learning
Develop and upload learning resources to our learning platform.
Be the first point of contact for member queries about our learning platform and other training related matters
With the membership team, liaise with external stakeholders to plan and deliver the MA's webinar series
Edit webinar footage and create transcripts to upload to MA learn
Monitor learner behaviour on the MA learn and use this to inform learning development plans.
Policy and research
Provide input to proposed policy and research work
Work with policy colleagues to translate research and policy into learning materials.
Communications
Work closely with the communications team to support the delivery of the MA’s learning communications, both for members and externally
Ensure the accuracy of training information contained in MA communications outputs
Contribute to our Magistrate magazine, newsletters, website content, social media and press releases.
Membership
Support the work of the MA’s membership team to recruit and retain members
Assist in responding to members’ queries and provide up to date information about training and learning issues.
Other duties
Contribute to team meetings, organisational strategy and priorities
Be proactive in keeping up to date with developments affecting the role
Contribute to other organisational tasks, such as support for our webinars and events on occasion.
GENERAL
This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by employees in this role. It is not exhaustive, and staff may be required to undertake other reasonable duties commensurate with the role.
PERSON SPECIFICATION
ESSENTIAL
Experience of using a learning management system (LMS)
Experience of using, or aptitude to learn, e-learning software, such as Articulate 360
Ability to design and develop a variety of online learning resources
Experience of project management
Ability to organise and prioritise your own workload and a strong attention to detail
Ability to assimilate and understand complex information and explain complex issues clearly
Ability to produce clear, concise proposals, papers and other written communications
Ability to communicate effectively, diplomatically and persuasively with a wide range of people
Ability to establish personal credibility with a range of stakeholders
Ability to work effectively under pressure
A creative and practical approach to problem solving and the ability to provide sound reasons to support proposed solutions
Excellent networking skills.
DESIRABLE
Training qualification (Level 3 or above and/or equivalent professional training experience)
Experience of working with/managing a committee
Knowledge of the workings of magistrates' courts
Experience of working in a membership organisation
Experience of supporting volunteers remotely.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Support worker
Location: London Borough of Tower Hamlets
Salary: £30,784.00 per annum
Hours: Hours: 40 hours per week, including weekends
Contract: Permanent
PRHA is a great place to work – Our award-winning teams work together to improve the lives of our residents and make a real contribution to ending homelessness. As an IIP Gold standard employer, we value our staff and commit to develop their skills and support them in their important work.
We have an exciting opportunity for Support Workers within two of our specialist services. We are looking for self-starters with a passion for sparking change in people’s lives. You will have the necessary skillset to empower people and support residents to achieve their goals.
PRHA hostels guarantee a fast-paced, challenging and dynamic environment where no two days are ever the same. We are seeking motivated and energetic individuals to join our teams and help our residents to change their lives for the better.
We are looking for:
Competencies
What we offer
We offer our staff a generous benefits package, which includes:
How to apply
Please read the full Job Description & Person Specification which can be found on our website. To apply, please send your CV and Supporting Statement outlining your interest in working for PRHA and explaining how you meet the criteria set out in the Job Description & Person Specification. Please send your CV and Supporting Statement by clicking the Apply Now button. Furthermore, applications with no attached personal statement explaining how you meet the job description will not be considered.
It is required for this post that the successful candidates will have to complete an enhanced DBS disclosure check.
The client requests no contact from agencies or media sales.
Position: Business Intelligence Lead – Engagement and Income
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London N4, with flexibility to work remotely
Salary: Starting from £45,226 per annum plus excellent benefits
Salary Band and Job Family: Band 3, Profession/Technical
You will start at our entry point salary of £45,226 per annum, increasing to £48,053 after 6 months service and satisfactory performance and to £50,879 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it is this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research, and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you will be able to make a difference.
About this job
We are in a pivotal moment in how we use data at the MS Society. Following investment in a new CRM and data infrastructure, we are building our strategic analytics capability, one that shapes how we engage, communicate with, and support the MS community and our supporters.
We are looking for a Business Intelligence Lead for Engagement who is, first and foremost, a strong analyst. Someone who's built propensity models, next best action logic, or lifetime value analysis, and who understands how to turn that thinking into segmentation, selections, and audience strategies that improve engagement and fundraising outcomes. You will lead a team and shape how we understand our audiences, turning that understanding into action.
What you will be doing
What we are looking for
If you are excited by the idea of building an analytics function from a strong foundation, and shaping how it grows from here, we would love to hear from you.
Closing date for applications: 5pm on Friday 4th September 2026
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
We particularly welcome applications from disabled people and or people from minoritised ethnic backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our recruitment and selection process
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
Caring for you and your family
Thinking about your finances
Enriching your life at work
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS

Location: London (hybrid, 3 days/week in the office)
Contract: permanent, full-time
Salary: Range £108,457 - £119,517, inclusive of annual bonus per annum. For an exceptional candidate with substantial relevant experience, appointment may be made towards the upper end of the salary.
Are you an accomplished finance leader looking to shape the future of a global organisation?
The International Transport Workers' Federation (ITF) represents nearly 20 million transport workers through more than 700 affiliated trade unions in over 150 countries. Working across every transport sector, we campaign for better rights, safer workplaces and fairer conditions for transport workers worldwide.
We are seeking an exceptional Finance Director to provide strategic financial leadership for one of the world's leading international trade union federations.
Working closely with the General Secretary, Executive Board and elected officials, and reporting to the Director of Operations, you will play a pivotal role in ensuring the ITF remains financially sustainable, resilient and well-governed.
This is an opportunity to shape the financial strategy of a complex international organisation, lead an experienced finance function and provide trusted advice that influences decisions across the organisation.
The Role
As Finance Director, you will lead the ITF's global finance function and oversee the financial stewardship of the ITF Group and its parent organisation, subsidiaries and branches.
Working across a complex international organisation, you will ensure the organisation's financial sustainability while providing strategic leadership across financial planning, governance, investments, compliance and organisational performance.
You will help translate organisational priorities into long term sustainable financial strategies, providing high-quality financial insight that supports effective decision-making by the General Secretary, Executive Board, Congress and senior leadership.
Alongside leading an experienced finance team, you will drive continuous improvement across financial systems, reporting and controls, ensuring the organisation remains agile, compliant and well positioned to support its membership.
What you'll do
As Finance Director, you will:
About You
You will be a strategic and hands on finance leader who combines professional credibility with sound judgement, collaborative leadership and the ability to influence at the highest levels of an international organisation.
You will bring substantial experience of leading financial matters within a complex organisation and will be equally comfortable discussing long-term strategy with senior leaders as you are ensuring strong financial governance and compliance.
You will have:
Desirable
Why join the ITF?
This is more than a Finance Director role.
You'll help shape the financial future of an organisation that works every day to improve the lives of transport workers across the globe.
You'll join a collaborative senior leadership team, influence strategic decision-making at the highest level and lead a finance function that enables the ITF to deliver its mission with confidence, integrity and impact.
In return, you'll have the opportunity to work internationally, contribute to meaningful organisational change and play a central role in ensuring the long-term success of one of the world's leading global trade union federations.
Our Commitment
The ITF is committed to building an inclusive workplace where everyone is treated with dignity and respect. We welcome applications from all qualified candidates regardless of age, disability, gender identity, marital status, pregnancy or maternity, race, religion or belief, sex or sexual orientation.
Every day transport workers keep the world moving – connecting millions of people across our cities and countries

The client requests no contact from agencies or media sales.
Job Title: Fundraising & Database Administrator
Department: Fundraising and Development
Reports to: Data & Insights Manager
Location: Hybrid including working in Lingfield, Surrey
Salary: Up to £14,681.27per annum based on 21 hours per week (FTE - £25,867 per annum)
Hours: 21 hours per week (can be worked over 3 – 5 days)
Contract: Permanent, all year round
Closing Date: 7th September 2026
Young Epilepsy and St. Piers is committed to safeguarding and protecting our children and young people and promotes the welfare of all learners.
As part of our safer recruitment process and in line with Keeping Children Safe in Education 2022, online searches will form part of this process.
An Enhanced Disclosure with relevant Barring Service checks and full referencing will be required before employment can commence.
Your Role
Are you passionate about fundraising, data and improving the lives of children and young people with epilepsy? Join the fundraising team at Young Epilepsy and take on an important role delivering outstanding supporter experience and ensuring the accuracy of financial and supporter data.
This role is central to deepening supporter relationships, inspiring long-term loyalty, and helping to grow sustainable income for Young Epilepsy. Acting as a key point of contact for supporters, the postholder will build positive and memorable relationships through personalised stewardship, excellent customer service, and engaging communications that demonstrate the impact of supporters' generosity.
A key responsibility of the role is ensuring the accuracy, integrity, and effective use of supporter and financial data. You will maintain high-quality records, support the ongoing development of our CRM (Beacon), and contribute to accurate reporting and analysis.
Our supporters play a vital role in enabling us to deliver life-changing services and support for children and young people with epilepsy. We aspire to be the charity of choice for donors, creating relevant, meaningful, and rewarding experiences that make every interaction count and encourage lasting support.
The role will:
• Engage and steward supporters by inspiring them around their giving, maximising their fundraising, and ensuring their donor journey is tailored, relevant and exciting.
• Maintain high-quality financial and supporter data, ensuring accuracy, integrity, and compliance while supporting robust reporting, analysis, and insight generation
• Ensure the timely and accurate processing of donations, while acting as a first point of contact for supporters and delivering excellent customer service.
• Ensure the smooth running of the CRM (Beacon) and support its development.
• Implement engaging supporter focused communications that inspire and delight.
• Undertake a range of administrative and support functions to ensure the effective running of the Fundraising and Data teams.
This is a varied role with lots of potential for growth and development.
What we need from you
- A positive, warm and pro-active approach to your work and other people.
- Passionate about supporter experience and improving the lives of children and young people with epilepsy.
- Excellent attention to detail and accuracy when working with supporter and financial information.
- A willingness to continually learn and upskill.
- Experience of supporter or customer care with a proven track record in excellent customer relationships.
- Comfortable working with numbers and processing payments, donations, and invoices.
- Experience using databases or CRM systems to maintain and update records.
- Strong communication skills and the ability to work well with different teams.
- Ability to follow processes and handle confidential information appropriately.
- Experience of working in an administration role.
Your benefits
We are accessible by bus, by train via the East Grinstead branch of the Oxted Line and by car
About us
Epilepsy can be one of the most frightening and isolating conditions a child can experience. The loss of any sense of safety, trapped in an unpredictable world, not knowing when their next seizure will happen, where it will happen, who will be there and if they will be hurt.
Living in this unpredictable world takes its toll on a child’s physical and mental health, as well as impacting their education and social life. It can limit opportunities for the rest of their life.
Children with epilepsy have a right to be heard. We are here for them.
Together we can create a society where children and young people with epilepsy have a voice and can live happy, fulfilled lives. Through research that improves diagnosis and treatments, campaigning for children’s rights, and providing innovative tools, information, and practical support for living day-to-day life.
Together we create possible.
No agencies please
Young Epilepsy strives to employ people that reflect the community it serves; therefore, applications from minority groups and people with disabilities are particularly welcomed.
Young Epilepsy is the operating name of the National Centre for Young People with Epilepsy. Registered Charity No: 311877 (England and Wales).
If you do not hear anything within two weeks of the closing date, please assume you have been unsuccessful.
Young Epilepsy is the operating name of the National Centre for Young People with Epilepsy. Registered Charity No: 311877 (England and Wales).
The client requests no contact from agencies or media sales.