Brand and communications officer jobs in N1 0JL
Volunteer Lead
What is the opportunity
Balance is seeking a persuasive and values based role model to work with its leadership team and operational managers to build the volunteer offer across the charity and its services. This is a part time post based on 25 hours per week based at our offices in Kingston with additional flexibility for home working.
About your values and strengths
You are someone who strengths and values will align with the following attributes:
- Shows independence and can think on their feet to bring new ideas to the table
- See’s volunteers as valued contributors to support the visibility and inclusion of with learning disabilities in our communities.
- Is collegiate and outward facing in their working style.
- Sees problems as opportunities particularly in building you own knowledge and that of others you work with
What you can expect from us
A charity that works hard to put its people, those who it supports and those who provide its services at the heart of what we do. A charity that takes its mission and values seriously in developing its services, operational approach and commercial relationships That supports and encourages its staff to participate as partners in our development as a business, our outcomes and the delivery of our values.
You can also expect
A commitment to training and professional development to support internal progression in and beyond the charity. Inclusion in and a 3% employers contribution to the charity's pension scheme. Generous annual leave allowance of up to 25 days a year plus bank holidays and an additional day off for your birthday. Access to a range of discount schemes including Blue Light Card Access to the charity's employee assistance programme. Access to travel card loan, and bike to work scheme.
To Apply
Please follow the link to our recruitment site and ensure that you submit both a current CV and supporting statement that addresses the strengths and values set out in the person specification.
We are an inclusive employer
This charity employs and welcomes applications from backgrounds and communities that are widely representative of the SW London communities in which it works.
The development of services that support the independence of vulnerable people with learning disabilities and/or enduring mental health needs and the
The client requests no contact from agencies or media sales.
Harris Hill is working with a health based charity located in Epsom, to assist in the search for a Fundraising Officer for a brand new role.
This role will start life as a temporary position, working full time (37.5hpw), with 2-3 days a week in the office. However, the client is ultimately seeking a permanent fill for this role, so ideally we would like someone who would be interested in this transition over to work for them directly.
The charity has seen substantial growth over the past two years, so this role has been developed to increase their income through individual giving, and events/ challenge events. However, the client is being flexible, so anyone with a broader fundraising background will be considered.
To be considered, we would ideally like someone with the following keys skills and experiences.
Minimum of 2-3 years fundraising experience gained through working across several relevant fundraising disciplines.
Ability to clearly demonstrate the achievement of annual income targets.
Experience in the development of individual giving programmes.
Experience in the development and management of supporter journeys.
Knowledge and experience of using a CRM system (Sales Force or similar)
Strong knowledge of Microsoft Word, Excel and PowerPoint.
Excellent verbal and written communication skills.
Excellent organisational and time-management skills.
A clean full driving licence and a car owner.
If you would like to hear more about this wonderful charity, the role and to see a full JD, please do apply for further details.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why Join Us
At The Care Workers’ Charity, everything we do is focused on supporting care workers across the UK. From providing crisis grants and mental health support to campaigning for a fairer future for care workers, our work makes a real difference to the lives of people who care for others every day.
This is an exciting time to join the charity as we continue to grow our reach and impact. As Marketing and Events Manager, you will play a central role in helping us tell our story, engage new supporters and deliver events and campaigns that bring people together around our mission. You will have the opportunity to shape new ideas, develop creative campaigns and see the direct impact of your work.
You will be joining a small, friendly and supportive team where your ideas will be valued and where you will have the opportunity to take real ownership of your work.
The Role
We are looking for a creative, organised and motivated Marketing and Events Manager who is passionate about making a difference. This is an exciting opportunity to play a key role in raising awareness of The Care Workers’ Charity and supporting our work to improve the lives of care workers across the UK.
Reporting to the Chief Executive Officer, you will lead the delivery of the charity’s marketing and events programme, helping to grow engagement, strengthen our profile and support our fundraising activities. You will be responsible for planning and delivering marketing campaigns across a range of channels, including social media, email newsletters and the website, ensuring our communications are clear, engaging and consistent. You will play an important role in telling the story of the charity’s impact and helping more care workers, supporters and partners connect with our work.
Events will be a central part of the role. You will coordinate and deliver a varied programme of activities including fundraising events, sector conferences, networking opportunities and national campaigns such as Professional Care Workers’ Week. You will be confident managing event logistics, working with venues and suppliers, coordinating speakers and partners, and ensuring events are well organised and professionally delivered. You will enjoy creating engaging and memorable experiences that help supporters feel connected to the charity’s work.
You will work closely with the fundraising team to support campaigns and partnerships, helping to create engaging opportunities that encourage supporters and organisations to get involved. The role will involve building positive relationships with partners and sponsors and representing the charity at meetings and events across the sector.
About You
You will be a confident communicator who enjoys working with people and finding new ways to engage supporters, partners and care workers in the work of the charity.
You will have experience delivering marketing campaigns and organising events, and you will enjoy bringing ideas to life from concept through to delivery. Whether coordinating a fundraising event, supporting a conference presence or helping to deliver a national campaign, you will be comfortable managing multiple projects and ensuring everything runs smoothly.
You should be confident using a range of marketing channels including social media, email marketing and websites, and be willing to try new approaches to help raise awareness and grow engagement. You will be organised and detail-focused, able to manage event logistics, coordinate suppliers and venues, and ensure a positive experience for everyone involved.
You will be a proactive self-starter who can work independently while also being a strong team player. Experience in marketing, events or fundraising is essential, and knowledge of the health and social care sector would be an advantage.
Above all, you will be enthusiastic about the charity’s mission and motivated to help us increase our reach and impact for care workers across the UK.
Start Date: ASAP
We envision a world where care workers are recognised as skilled professionals who are valued, supported, respected and resourced to be in a strong po
The client requests no contact from agencies or media sales.
Good health is essential for people and communities to thrive; it is the foundation of a happy and prosperous society. For more than 150 years it has been our mission to improve and protect the health of the public by addressing the factors that determine it. We are recruiting to this exciting and challenging External Affairs role which brings together policy and communications to strengthen our national voice, increase our impact and support delivery of our mission.
We are looking for a strategic, outward‑facing leader to establish and lead this new role. You will bring political insight, strong judgement and the ability to turn evidence and policy into compelling public‑facing narrative. You will oversee parliamentary engagement, policy adoption, campaigns, media relations and organisational narrative, ensuring RSPH’s voice is clear, confident and influential.
This is a rare opportunity to shape a new function and lead teams working across policy, influencing and communications. You will play a central role in raising RSPH’s profile, supporting adoption of our programmes and positioning us as a leading voice on public health, inequalities and the wider public health workforce.
About you
We welcome candidates from policy, public affairs, communications or corporate affairs backgrounds. You will be able to demonstrate:
- Strong political awareness and experience engaging with Parliamentary and national stakeholders
- Confident communications leadership including media, narrative and external messaging
- The ability to build coalitions and secure influence and adoption
- Clear strategic judgement in complex or fast‑moving contexts
- Experience leading and developing teams
In return we offer:
- 25 days annual leave
- Agile hybrid working structure – 9-day fortnight available
- Pension contributions
- BUPA Cash plan
- Cycle to Work Scheme
- Membership of the Royal Society for Public Health
- Access to public health knowledge and skills training courses and qualifications
- Organisational commitment to supporting the health and wellbeing of our employees
- Welcoming and friendly team of colleagues, and an active Health Champions programme
RSPH values and actively strives to have a diverse and inclusive workforce in a working environment free from discrimination.
Please do let us know if you require any adjustment to allow you to participate in this recruitment process.
RSPH operates an agile working policy with some attendance at our London office according to business need.
Interviews will be held at our offices in Whitechapel on Monday 20 April. If you are unable to attend, please indicate this on your application.
The client requests no contact from agencies or media sales.
Interim Chief Executive Officer – North Surrey Domestic Abuse Service (NSDAS)
Location: Elmbridge, Epsom & Ewell and Spelthorne (hybrid; 2 days per week on-site presence
Salary: circa £60,000 FTE (PAYE)
Contract: Fixed term 18-24 months, 4 days per week
Are you a seasoned, compassionate leader ready to stabilise and strengthen a trauma-informed frontline charity supporting survivors across North Surrey?
About North Surrey Domestic Abuse Service (NSDAS)
NSDAS is a specialist, survivor-centred charity formed as an independent Charitable Incorporated Organisation in 2024 following a period hosted by Citizens Advice. We provide confidential practical and emotional support to adults and children affected by domestic abuse across Elmbridge, Epsom & Ewell and Spelthorne, delivering helpline and email advice, advocacy, safety planning, refuge and housing pathways, recovery programmes and targeted work for children and young people. Our practice is trauma-informed and feminist in outlook, foregrounding safety, confidentiality and the lived experience of survivors.
We are a small, specialist organisation with an average headcount of around 18 (approximately 15 frontline staff and three support roles), supported by a committed cohort of volunteers. Since independence our trustees have prioritised governance, compliance and capacity building; in our first independently reported year total income was c.£932k and trustees view the near-term financial position as stable while planning prudently for the medium term. This interim appointment offers the chance to lead NSDAS through consolidation and prepare the charity for its next strategic phase.
As our next Interim Chief Executive Officer, you will:
• Strategy & Impact: Develop and deliver a clear 12-month operational plan, with pragmatic milestones and measurable outcomes that align with trustee priorities and service needs.
• Governance & Finance: Strengthen governance and risk reporting to the Board, maintain oversight of day-to-day financial control and cashflow, and support the Treasurer in preparing budgets and regular management reports.
• Operational Leadership: Provide stable, visible leadership and day-to-day operational management, ensuring continuity and quality of frontline services.
• Income Generation: Lead practical income-generation activity alongside trustees and fundraising staff, identify suitable funding opportunities and support bid development to diversify income and build unrestricted reserves.
• Service Quality & Safeguarding: Ensure survivor-centred practice, robust case recording, up-to-date safeguarding and lone-working protocols, and quality assurance across services.
• People & Wellbeing: Prioritise staff and volunteer wellbeing by embedding clinical supervision, promoting psychological safety and improving supervision and development arrangements.
• Community & Partnerships: Maintain and build constructive relationships with statutory partners (local authorities, police), Surrey Domestic Abuse Partnership members and other key stakeholders; represent NSDAS at multi-agency forums.
• Brand & Profile: Advocate for local service needs, raise NSDAS’s profile within the local ecosystem and support trustee work to communicate impact and local value.
Who you are
• A seasoned senior leader with proven executive experience in a small to medium-sized charity or comparable organisation (c.8–20 staff; turnover circa £0.5m+).
• Demonstrable experience of leading organisations through change or transition while maintaining service continuity.
• Strong people leadership skills with experience managing sensitive HR matters, staff wellbeing and clinical/therapeutic supervision arrangements.
• A track record of successful income generation and relationship management with funders, commissioners and statutory partners.
• Financially competent with experience of budgetary control, reading management accounts and reporting to trustees.
• Excellent communicator, credible at both operational detail and strategic discussion, with highly developed stakeholder engagement skills.
• Knowledge of domestic abuse and trauma-informed approaches is essential (practical experience in the VAWG sector strongly preferred).
• Commitment to equality, diversity and survivor-centred practice and the ability to travel across the boroughs and work flexibly.
• Essential occupational requirement: This post is open to female applicants only as this is deemed a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
• Desirable: experience of working within statutory commissioning environments and experience of accreditation/standards (for example Women’s Aid) or practical organisational transition/partnership development.
Why NSDAS?
• Lead a values-driven, trauma-informed charity delivering critical local services and making a tangible difference to survivors’ lives.
• Join a small, committed team with a clear focus on staff wellbeing, clinical supervision and psychologically safe practice.
• A visible leadership role during an important phase of consolidation and strategic development, with clear 12-month priorities and trustee support.
• Hybrid and flexible working (3–4 days per week), regional travel as required and a meaningful, high-impact interim appointment.
• Opportunity to strengthen governance, diversify income and build unrestricted reserves for longer-term resilience.
Closing date for applications: 9am, Monday 30th March 2026
For full details of the role including how to apply, please download the full appointment brief. For an informal and confidential conversation about this position, please contact Jenny Hills at Harris Hill via the apply button with times to speak and (optional but appreciated) a CV or professional profile which will be treated with the strictest confidence.
As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications for this role from women from all sections of the community regardless of age, disability, race, religion, sexuality and other protected characteristics.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Homelessness is rising fast across Britain, and we are seeing unprecedented demand for our services. At this critical time, we are looking for a talented, experienced News and Media manager to help raise the public and political profile of homelessness, to shine a light on the human impact, and to show how Crisis is working to help people rebuild their lives and leave homelessness behind.
Location: London office based. Working from home is an option in line with Crisis’ Hybrid working policy (you will be required to work from the London office twice a week)
About the role
As News and Media Manager, you will lead a hard-working and experienced team of media experts to bring to life Crisis’ work, using print, digital and broadcast journalism to advocate for the solutions needed to tackle homelessness and inspire the public, businesses and politicians to join our mission to end homelessness for good. You will oversee the development and delivery of high-profile media and communications campaigns, including our annual Christmas appeal, and help to build our brand.
With homelessness at record levels there has never been a more critical time to join Crisis and ensure tackling homelessness is firmly on the news agenda.
About you
You will have significant experience of working in a challenging, fast-paced news and media environment to secure high-profile coverage. You will also have experience of leading and managing individuals or teams and motivating people to achieve objectives and overcome setbacks. The ability to navigate competing priorities and influence senior internal and external stakeholders is essential.
To be successful in this role, you will be able to demonstrate excellent knowledge and experience of working with the media to help secure policy change at a national government level, demonstrate ability to secure high profile consumer media to support income generation and have proven experience when it comes to handling reputational risk. You will also have exceptional news sense, with the ability to take a creative approach when seeking out new media opportunities.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
- Enhanced maternity, paternity, shared parental, and adoption pay
- Flexible working around the core hours 10am-4pm
- Wellbeing Leave to be used flexibly
- Full list of benefits available on website
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 22nd March 2026 at 23:59
Interviews will take place at Universal House, 88-94 Wentworth St, E1 7SA, on Monday 30th March and Wednesday 1st April
Interview process: Competency-based interview and interview task
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
About Advantage Mentoring
We are specialists in partnering The NHS with the charitable arms of professional football clubs: known as Club Community Organisations (CCO).
We harness the power of professional football club’s community organisations to deliver mental health mentoring programmes which provide solutions to key community challenges.
Our vision is to create a transformative network where anchor institutions and CCOs collaborate seamlessly to deliver sustainable, impactful mental health and well-being support to local communities.
We aim to fill the gaps in existing healthcare and wellbeing services by harnessing the unique position that CCOs have in local communities and providing effective programmes that meet people at their point and place of need.
Our goals are to continue tackling and reducing health inequalities, increase equal access to mental health support and provide better experiences and outcomes for our participants.
About the role and its purpose
· You will be responsible for Advantage’s income and business development activity
· You will lead a broad range of income generating activities and manage relationships with stakeholders
· You will be responsible for growing income from a variety of sources, income streams and relationships
· You will have a clear priority focus on converting pilot and seed-funded contracts to longer-term sustainable contracts and developing donations and project funding
Key tasks & responsibilities
Income generation
· Use your skills, creativity and experience to develop our income generation strategy
· Develop ideas for creative sponsorship and funding opportunities, putting together and submitting proposal and tender documents; identifying suitable partners; presenting proposals and closing deals
· Converting pilot and seed-funded contracts to longer-term sustainable contracts e.g. current Postcode Lottery agreement in the North-East converting to a long-term contract with North-East and North Cumbria ICB (more information to this can be given at interview stage)
· Support drawing up and negotiating contracts and ensuring delivery
· Work with stakeholders and our internal team to scope and develop exciting new opportunities
· Develop and steward fundraising and donor relationships in order to increase income
· Deliver on agreed income targets
Partnerships and Networks
· Build and maintain a network of strategic key external contacts that can support Advantage Mentoring’s work. Stakeholders will be from private, public and third sector groups. Take an active role in representing Advantage Mentoring to appropriate Trusts and Foundations
· Develop a work plan for private sector and philanthropic engagement to achieve a joined up and coherent approach to engaging with commercial organisations across multiple outcomes (financial, brand awareness, influencing policy and support-in-kind)
Communication, marketing and external relations
· Work with Communications colleagues to create materials that will attract new strategic partners, for example highly targeted work aimed at specific sectors being clear about the value of partnering with Advantage Mentoring
· Represent Advantage Mentoring with external audiences (in the media, at events, in meetings with senior stakeholders)
Strategic Leadership
· Develop and implement Advantage’s income generation strategy and policies, as a part of the Leadership Team
· Ensure that partner organisations understand and commit to our values
Management
· Oversee the business development pipeline and ensure that enough proposals are being submitted to make the achievement of income targets probable
· Provide income generation information to the Managing Director and participate in Executive Team meetings and Board meetings
· Report to the Board on income generation as required.
· Maintain a thorough understanding of financial targets and progress
· Work alongside the Head of Operations & Projects to make sure projects are properly initiated and well managed to ensure all contractual obligations are achieved
· Work closely with the PR/Comms Manager to support the awareness of the organisation’s work on a national and local level
Reporting
· Utilise the project bids pipeline spreadsheet and capacity spreadsheet to inform planning and resourcing
· Maintain an effective database of Grants, Trust and Foundation contacts
· Monitor digital income streams to ensure they are effective and opportunities are secured
· Work in collaboration with the communications team to build brand awareness, and promote income generation and impact developing content for key messaging, PR, and branding materials to support effective marketing of the organisation
· Design and develop key income generation materials to enhance our external visibility including extending our profile via submissions for awards and recognition programmes
· Plan and support events for awareness raising and dissemination of our work
· Ensure systems and processes for managing data comply with the organisation’s data protection obligations, charity law and GDPR
· Develop robust systems for the effective stewardship and reporting to supporters of our work
Essential Experience, Knowledge, Skills and Personal Qualities
Experience
· Substantial experience of income generation and development activity, including
• Handling key clients
• Preparing, costing, pitching and closing proposals
• Completing tender documents for submission
• Ensuring delivery of initiatives on time and within budget to the satisfaction of all parties
· Experience of working with corporate partners, establishing and delivering impactful, strategic partnerships with the commercial sector
· Experience in developing and stewarding fundraising and donor relationships
· Experience of building and sustaining relationships and partnerships with a wide range of stakeholders
· Understanding of impact measurement frameworks
Knowledge & Skills
· Skilled in working with a wide range of organisations and stakeholders
· Excellent communication and influencing skills
· Good knowledge of the public, private and third sector
· Excellent organisational and planning skills
· Ability to set and meet deadlines
· Excellent written communications skills, including ability to write persuasive and engaging content
· IT skills (able to use Outlook, Word, Excel, PowerPoint and databases)
· Ability to work in a pressured environment and work to deadlines.
Personal Qualities
· Gets things done, delivers to highest of standards and takes responsibility
· Entrepreneurial, innovative, personable, collaborative and good at working both in a team and under your own initiative
· Able to represent Advantage Mentoring, reflecting its values and priorities
· Able to encourage contributions and involvement from a broad and diverse range of staff by being visible and accessible
· Flexible and dynamic, with an ability to adapt and respond quickly to a fast-changing environment
· Ability to negotiate and influence others in a positive manner and confidence to deal with different priorities and differing views.
· Ability to manage expectations.
· Diplomacy and ability to deal with difficult situations.
· Strong delivery focus, with the ability to drive progress forward and a concern for results and achieving goals.
· Confident communicator
· Ability to quickly build credibility internally and externally
· Ability to work in partnership and with flexibility
· Excellent attention to detail
· Proactive, thinks ahead, generates innovative ideas
Other
· Ability to undertake travel around England if/as needed with possible overnight stays
Values & Behaviours
Collaborative
Advantage collaborates with anchor institutions and CCOs to deliver preventative, engaging, and accessible healthcare to those in the community who need it. Our programmes are co-designed and tailored to local needs whilst building sustainable local and national networks.
Inclusive
Advantage aims to give people the opportunity to access our programmes regardless of their race, gender, or socioeconomic class. We believe in creating equal opportunities and breaking down barriers to ensure everyone can benefit from our services.
Supportive
Our mental health programmes increase equal access to care, delivering better experiences and outcomes through evidence-based practices and continuous improvement. Advantage widens access to services closer to home, reduces unnecessary delays, and unburdens other anchor institutions by building capacity to support people.
Impactful
We specialise in creating sustainable partnerships between CCOs and anchor institutions harnessing each entity’s strengths to form a unified support network. Our tailored project and performance management packages ensure ongoing quality assurance, improvement, and responsive adaptations to meet the evolving needs of our partners and their communities.
Advantage Mentoring CIC positively encourages applications from suitable qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
The role is remote but there is an expectation you will be able to travel around the country and in to our Head Office in London Bridge when needed.
The client requests no contact from agencies or media sales.
ABOUT THE ROLE
We are looking for a part time governance and compliance officer to oversee our governance and risk framework as a non-profit regulated by the Charities Commission (England and Wales) and OSCR (Scotland).
You will identify, develop, maintain and implement policies and procedures to ensure compliance and risk mitigation with the various regulations that we must adhere to such as Charities Commission, OSCR, Fundraising Regulator, Companies House, UK Data Protection and Safeguarding.
As governance and compliance officer, you will deliver high quality, professional and compliant governance across the charity, nationally and in supporting our network of support groups (see About IA) ensuring we comply with statutory regulations, that protect our members and the charity itself while applying best practice principles.
KEY RESPONSIBILITIES
- Developing and documenting a detailed understanding of charity practices, paying specific attention to areas where IA is bound by statutory regulations
- Developing robust policies and procedures that ensure charity compliance and best practice
- Remaining up to date with current regulations that IA is bound by and ensuring any changes are implemented within any imposed deadlines
- Regularly review and maintain policies and procedures auditing your findings to ensure exemplary record keeping following up with implementing changes
- Implementing policies and procedures amongst staff, volunteers and the Board of Trustees with robust record keeping introducing governance cycles to keep everyone updated with current policy and communicating changes where necessary
- Identifying risks, recommending mitigating actions and reporting your findings to the management team and Board of Trustees
- Reviewing and updating IA’s risk register
- Recommending and monitoring recommended training among staff and volunteers especially where IA is bound by statutory regulations
- Liaise with third-party suppliers to IA who are responsible for providing services to the charity that support our governance and risk framework
- Supporting Trustee recruitment, induction, training, and evaluation processes
PERSON SPECIFICATION
ESSENTIAL EXPERIENCE
- Demonstrable experience of at least 12m in governance and risk management within a not for profit environment with working knowledge of UK charity regulations. Exceptional candidates from a commercial background would be considered
- A thorough working knowledge of risk management
- Development, implementation, monitoring and maintenance of governance and risk frameworks
- Documenting, reviewing and mitigating risk
- Demonstrable experience of regular reporting to management
- Strong working knowledge of UK data protection regulation
- Working knowledge of safeguarding requirements
- Exceptional record keeping skills to satisfy audit requirements
- Management of third-party relationships including suppliers to IA and volunteers who are carrying out their volunteering role in line with IA’s policies and procedures
- Team player
DESIRABLE EXPERIENCE
- Experience across the not-for-profit sector
- Working with volunteers
- Basic understanding of AI and the benefits of using it within the not-for-profit sector
- Experience supporting Boards or Trustees
- Regulations governing charity fundraising
SKILLS AND QUALITIES
- Highly organised
- Excellent communication and interpersonal skills
- Flexible, adaptable in approach, creative thinker to manage the balance between governance and continuing to provide a personal approach to vulnerable adults
- Commitment to equity, diversity and inclusion.
- Proactive and solution-focused
APPLICATION SUBMISSION
To apply, please submit:
1. Your CV (up to 3 pages)
2. A covering letter outlining your suitability to the role (max 500 words)
Interviews will be two-stage for successful candidates. Initial interviews will be held via video conferencing (such as Zoom) discussing previous experience and role fit with successful candidates going through to a second round. This includes alignment to IA’s values. Please allow up to 1 hour for this stage.
Second round interviews are expected to be via video conference. Successful candidates will, in advance of the second round, be given a short brief and asked to present at interview their understanding of a governance issue facing charities. Please allow up to 1 hour for this stage.
Applications should be submitted via the advertising platform including your CV and covering letter. See attached role profile for recruitment timetable and further details about us/the role, including contact details for an informal chat, if required, before applying. Applicants are encouraged to ensure availability in line with the recruitment timetable in the attached job specification.
While IA recognises the value of AI technology in the current climate, IA reserves the right to ignore applications where we have reason to believe that they have been wholly produced using generative AI tools.
Please let us know if you require any additional support to attend or undertake an interview or if there is anything we should consider as part of the interview process
Apply as above. Additionally, please refer to the recruitment timetable in the attached job specification
The client requests no contact from agencies or media sales.
Contract: Permanent - Full time
Salary: £28,000 per annum
Help tell the story of a place where people dared to drive fast, fly high and think differently
At Brooklands Museum, history isn’t just something we preserve - it’s something we bring to life every day.
From the roar of historic racing cars to the elegance of Concorde, Brooklands Museum in Weybridge, Surrey is a place of innovation, adventure and extraordinary stories. We’re looking for a creative Content and Digital Officer who can capture those moments and share them with audiences around the world through engaging digital storytelling.
If you love creating content, spotting great stories and turning experiences into compelling social media and digital campaigns, this could be the perfect role for you.
Join our Team as a Content and Digital Officer at Brooklands Museum!
Are you a creative digital storyteller who loves bringing places, people and history to life online?
Brooklands Museum is looking for a Content and Digital Officer to help share the extraordinary stories of the birthplace of British motorsport and aviation with audiences across the UK and beyond.
From capturing behind-the-scenes restoration work and iconic aircraft to creating engaging social media and digital campaigns, this role is at the heart of how we connect new audiences with Brooklands Museum. If you enjoy creating compelling content, spotting great stories and turning moments into engaging digital experiences, we’d love to hear from you.
Location: Brooklands Museum, Weybridge, Surrey
Hours: Permanent, full-time – 37.5 hours per week (Monday to Friday). Some evening, weekend and public holiday work is required to support events, with time off in lieu provided.
Salary: £28,000 per annum
Reports to: Head of PR, Marketing and Communications
What You’ll Do
As part of the Marketing and Communications team, you’ll play a key role in bringing the Brooklands story to life through creative digital content and storytelling across multiple platforms.
Your responsibilities will include:
- Creating engaging digital content including photography, short-form video and written storytelling to promote Brooklands Museum’s events, collections, experiences and people.
- Planning and producing social media content that captures the energy, heritage and unique atmosphere of Brooklands Museum, growing audiences and increasing engagement.
- Capturing behind-the-scenes moments across the Museum - from stories of our icons to restoration projects, historic aircraft to events, volunteers and learning programmes.
- Supporting the development and maintenance of the Museum’s website, ensuring content is accurate, engaging and aligned with the Brooklands Museum brand.
- Writing website articles, blogs and digital stories that highlight Brooklands’ history, innovations and exciting activities.
- Supporting the planning and delivery of engaging email communications including newsletters, event promotions and campaign updates.
- Working with teams across the Museum to uncover and share the stories that make Brooklands Museum unique.
- Supporting influencer collaborations and content creator visits that help expand Brooklands Museum’s reach to new audiences.
- Monitoring and reporting on digital and social media performance, helping identify opportunities to grow reach and engagement.
- Attending key Museum events to capture live content and share the excitement across digital channels.
Who You Are
You’re a creative and curious content creator who enjoys telling stories and connecting audiences with meaningful experiences.
You will have:
- Experience creating engaging digital content for social media platforms.
- Strong copywriting skills and a natural ability to tell compelling stories.
- Experience managing or contributing to social media channels and digital campaigns.
- Confidence using digital tools such as content management systems, social media scheduling tools or email marketing platforms (desirable).
- Experience using creative tools such as Canva, Adobe Creative Suite or similar design platforms (desirable).
- A proactive and organised approach with the ability to manage multiple projects and deadlines.
- A collaborative mindset and the confidence to work with colleagues across the organisation.
- An interest in museums, heritage, aviation, motoring or STEM subjects (desirable).
Why Join Us?
- Be part of a passionate team promoting one of the UK’s most unique heritage destinations.
- Work in a creative and varied environment where history, innovation and storytelling meet.
- Develop your skills in digital storytelling, social media and content creation within a high-profile visitor attraction.
- Help share the stories of Brooklands - from pioneering racing drivers to supersonic aircraft - with audiences locally, nationally and internationally.
If you’re a creative Content and Digital Officer with a passion for storytelling, social media and digital engagement, we’d love to hear from you.
REF-227 334
About Us
We are an independent, global organisation of investigators and campaigners using cutting edge investigative methods. We shine a light on the financial and political systems that enable corporate abuses of power that harm people and planet.
For over 30 years, Global Witness has pioneered an approach that merges bold investigations with determined campaigning to secure better protections for people and our planet. We’ve gone undercover to unmask the violence and secretive deals that underpin the “blood diamond” industry. Our data-driven analysis has tracked the flow of commodities across the globe. And we’ve sought out powerful testimonies that tell the story of environmental harm and repression first-hand.
With three decades of campaigning for a fair and just planet under our belt, we reframed our focus in 2020 to address humanity’s greatest challenge: the climate crisis.
The Role
The role will provide essential support to strengthen monitoring, evaluation and learning across Global Witness. Working closely with the MEL Lead and colleagues in the Campaign function and other teams, you will help collect and analyse data, maintain systems, and contribute to learning processes that enable us to understand and demonstrate our impact.
Key responsibilities include;
- Monitoring, Evaluation and Learning
- Systems and Learning
- Support for Reporting and Fundraising
Who we are looking for
• Experience in a monitoring, evaluation and learning role, or related experience in research, data analysis, or project support.
• Experience of working with partners in an equitable way and demonstratable experience engaging partners in and across MEL processes.
• Understanding of MEL approaches and methods, with some experience using both qualitative and quantitative techniques.
• Strong data management and analysis skills, including proficiency in Excel; experience with other MEL tools/software an advantage.
• Good organisational skills, with the ability to manage competing tasks and deadlines.
• Clear communicator and facilitator, able to present information in an accessible and engaging way.
• Collaborative and proactive team player, able to manage multiple tasks and meet deadlines.
• Commitment to Global Witness’s mission and values, including diversity, equity, and inclusion.
How to Apply
Valued Recruitment is working exclusively with Global Witness to recruit for their growing team. We are an ethical recruitment company, intent on hiring inclusively and transparently.
The closing date for this role is Tuesday 14th April.
To apply, we welcome a CV and 500 words which answers the following questions;
1. Can you share an example of when you developed or introduced a project management structure or tool for a team, project or organisation where people were time-poor, unfamiliar with the terminology, or sceptical of its value? What did you do to make it practical and useful? (250 words)
2. What do you think needs to change in project management practice if organisations are to respond well to an increasingly uncertain and fast-changing world? (250 words)
Accessibility is incredibly important to us here at Valued Recruitment and at Global Witness. If you would like any accessibility amendments or support throughout the application and interview stage, please don’t hesitate to let us know. No question or request is too big or too small. We want this process to be comfortable and enjoyable and a chance for you to bring your best self to the process.
An ethical recruitment consultancy shaking up the not-for-profit sector. Recruiting without compromise and representing talent unapologetically.



The National Autistic Society is committed to safeguarding and promoting the welfare of all children and adults who use our services. Successful applicants will be required to complete the relevant safeguarding checks if relevant to their role.
Join us as a London Marathon Events Officer
The National Autistic Society helps create a world that works for autistic people and within Corporate Services, we support the organisation to help protect the rights of autistic people and their families.
We have a fantastic opportunity for a London Marathon Events Officer within the Supporter Fundraising team. If you share our values and want to make a difference, we’d love to hear from you.
Visit our website to find out more about who we are:
About the Team
Supporter Fundraising are a vital team within our fundraising department, who manage our involvement in all owned and third-party events, plan and deliver our virtual fundraising campaigns (such as Walk 5K April in 100 Miles in October) and steward and facilitate our community-led fundraising activity. Supporter experience is at the heart of everything we do, which helps us to drive engagement and retention and ultimately allows us to raise more funds to support autistic people and their families.
About the Role
We are looking for a highly organised, proactive and supporter-focused Events Officer to support delivery across all elements of our London Marathon fundraising activity for 2027. Working under the guidance of the London Marathon Event Manager, you will play a vital role in providing exceptional supporter experience, delivering high-quality events, coordinating logistics, and ensuring our charity maximises income, engagement and brand impact throughout the full marathon campaign,
What You’ll Do
- Assist the London Marathon Event Manager with the planning and delivery of all campaign events
- Liaise with runners, volunteers, suppliers, third-party event partners and internal colleagues as needed
- Support the Event Manager with post-event evaluation, data analysis, and recommendations for future years
What We’re Looking For
- Experience in events, fundraising, customer service or similar supporter-facing roles
- Strong organisational skills, with the ability to manager multiple tasks and deadlines
- Awareness of supporter journeys and audience-focused communication
This role is for a fixed term full-time position at 35 Hours per week, for 18 months.
This role is Hybrid.
What we can offer you
- Pension – Auto-enrolled pension scheme.
- Annual Leave – 33 days (including public holidays). You can buy or sell leave each year.
- Training – Great induction and training, including autism training.
- Discounts – Online staff discount scheme for shopping, cycling, tech, and more (e.g., Asda, Tesco, Nike, Apple).
- Healthcare – Cash plan for permanent staff.
- Life Assurance – 2x your base salary.
- Flexible Benefits – Options like private health, dental insurance, holiday trading, enhanced pension.
- Support – 24-hour Employee Assistance Programme and counselling.
- Mindfulness – Free Headspace app for you and up to 3 family/friends.
- Blue Light Card – Eligibility for discounts.
About our application process
You will be required to upload your CV. If you are providing a supporting statement, please consider the following:
- Look at the job description and person specification.
- Tell us how your skills and experience match the role.
- Give examples if you can.
We might close this job advert early if we get lots of suitable applications.
To protect our autistic adults & children at the National Autistic Society, some roles require employees to have a criminal background check. Possession of an Enhanced DBS Check either on the Update Service or conducted within the last 12 months would be preferable but not essential if its applicable to your role.
Applications for this job are sought from anyone who is suitably qualified and experienced for the role but particularly welcome from autistic people.
We are an equal opportunities employer and part of the Disability Confident Employer scheme.
Important Information
Agencies need not apply.
Please note the National Autistic Society are unable to provide sponsorship for Visas.
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Please send your CV
Are you curious about what digital data can tell us about how people find and engage with content?
We’re looking for a Digital Analytics Coordinator to join the Communications Directorate at the Royal College of Radiologists. In this role, you’ll analyse performance across our website, email and social channels, using tools such as GA4, Google Tag Manager, Search Console, Sprout Social and Dotdigital to turn complex data into clear insight that helps shape how we plan content, campaigns and digital improvements across the College.
Working closely with colleagues across the Content and Brand teams, you’ll play a key role in helping us understand what’s working, where we can improve, and how we can enhance the digital experience we provide for our members.
This role would suit someone who enjoys digging into digital performance data, spotting patterns and translating analytics into practical recommendations. If that sounds like you, we’d love to hear from you.
What you’ll do
- Gather, analyse and present performance data across the College’s digital channels, including website, email and social media.
- Maintain analytics dashboards across platforms such as GA4, Google Tag Manager, Search Console, Sprout Social and Dotdigital, providing clear and regular insight into performance.
- Produce reports highlighting trends, high-performing content and opportunities to improve engagement.
- Identify patterns and trends in digital performance data and translate them into practical recommendations that improve content, campaigns and user journeys.
- Monitor website traffic, search performance and user journeys, identifying opportunities to improve SEO and emerging generative search optimisation (GEO) and discoverability.
- Work with colleagues to ensure content is well structured, tagged and optimised for search and accessibility.
- Manage email segmentation and testing activity to improve targeting and audience engagement.
- Translate complex analytics into clear, actionable recommendations for colleagues across the organisation.
What you’ll need
- Experience analysing and interpreting digital performance data from platforms such as GA4, Search Console, Sprout Social, Dotdigital or similar tools to shape content and marketing decisions.
- Strong understanding of SEO and GEO, website performance and digital engagement metrics.
- Experience creating dashboards, automated reports and data visualisations.
- The ability to translate complex data into clear and practical recommendations for non-specialist colleagues.
- Excellent attention to detail and a strong commitment to data quality and accuracy.
- Strong organisational skills and the ability to manage multiple reporting cycles and priorities.
- A collaborative approach and confidence working with colleagues across teams.
Experience in a membership organisation, charity or not-for-profit environment would be beneficial but is not essential.
Why join us
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
The RCR is a membership organisation and charity that works with our Fellows and members to improve the standard of medical practice across the fields of clinical radiology and clinical oncology.
You’ll join a friendly and ambitious organisation with a clear sense of purpose – and a team that’s proud to support doctors working at the heart of cancer and imaging services.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Key information
Salary: £50,000 – £55,000 depending on experience (plus benefits)
Contract: Full time, 12-month fixed term contract, with potential for extension (part-time considered for the right candidate).
Location: UK based (remote); occasional UK travel for team meetings and events
Reports to: CEO
Closing date: Friday 10 April, 5pm
Right to work in the UK required
About FutureDotNow
FutureDotNow is a charity uniting business to close the UK workforce’s essential digital skills gap. We are the leading authority on workforce essential digital skills, with hundreds of organisations signed up to the Workforce Digital Skills Charter and direct reach to more than 2 million people. Yet over 22 million working-age adults still lack at least some digital basics. Closing that gap requires coordinated, high-quality delivery at scale.
FutureDotNow is bringing focus to the digital upskilling needs of working age adults, raising awareness and bringing specificity to the action required whatever sector or role people might work in. We work with business and government to surface and solve systemic issues and provide scalable solutions every organisation can use.
This new senior role sits at the intersection of marketing, communications and commercial development, owning the propositions, pipelines and channels through which we engage and support businesses. You’ll work closely with our CEO and COO and play a significant role shaping and delivering the organisation’s business model and financial sustainability.
Why this role matters
This is an exciting time for FutureDotNow as we enter a new phase of growth and delivery. We’re a small but mighty organisation with a reputation for making a difference. Our 5-year strategy is called Routes to 20 million for good reason. That’s the number of people of working age in the UK that don’t currently have all the essential digital skills and we are working to reach them at scale through their employers and other routes.
This new role will own and deliver FutureDotNow’s growth programme, increasing membership numbers, expanding Charter signatories and building a stronger, more diverse funding base. Ultimately, it’s all about action designed to increase the number of business helping people build their essential digital skills.
You’ll design and deliver strategies to raise awareness of what we call ‘the hidden middle’ among businesses and organisations in the UK. You’ll help businesses see the relevance, inspire them to want to help people of working age build the digital essentials, sell the benefits of being part of the FutureDotNow coalition and provide them with solutions that make doing that as easy as possible.
Key responsibilities
This role’s primary focus is developing our member value proposition and driving growth in both membership and Workforce Digital Skills Charter signatories.
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Charter & Membership Growth. You will design and execute strategies to significantly grow the number of companies who are signatories to the Workforce Digital Skills Charter and / or FutureDotNow members, alongside strategies that retain and engage the existing community.
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Membership management. You’ll own and manage the membership pipeline end-to-end, from inbound interest through to conversion, onboarding and retention. You will drive self-service into our processes so it’s easy for organisations to see the value and sign up as members and charter signatories, minimising the need for calls and meetings. For some organisations that extra bit of hand holding to get them over the line will be necessary and, in these circumstances, you’ll act as the front face of FutureDotNow.
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Member Value Proposition. You will shape and refine our value proposition to members, bringing the features and benefits to life in new and compelling ways that talk to the needs of business in their language. Effectively, you’ll be responsible for ‘productising’ our bank of reports and other resources into tools and solutions and identifying value that may have been overlooked. As part of this, you’ll maintain and develop the FutureDotNow’s training directory so it’s easy for employers to find high-quality training content that already exists.
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Organisational Maturity Framework Mapping. You’ll lead our work to position the Organisational Maturity Framework as a new way for businesses to understand the journey they may be on and position against peers (ideally creating FOMO along the way). You’ll own the first mapping of existing FutureDotNow tools and solutions to the Organisational Maturity Framework, prioritising quick wins that unlock member action, and developing this into a BAU process.
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Members Area. You will lead the strategy and delivery of our Members’ Area on the FutureDotNow website, defining the information architecture and content governance. You’ll use WordPress to add new content and keep existing content up-to-date and relevant. You’ll work closely with our Communications and Campaigns Manager to improve both the UX and value offer of the Member’s Area on our website, working with a third-party web development agency when required.
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Digital Strategies & Campaigns. You will be responsible for setting digital strategies to engage existing members and grow the pipeline of new members and Charter signatories. You’ll create and deliver digital content and campaigns (website, social, email etc.) that drive membership engagement and growth, working with our Communications and Campaigns Manager.
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Partner Engagement & Storytelling. You will establish efficient ways to engage with partner businesses and key stakeholders. You will work closely with our Communications and Campaigns Manager to create and deliver content that showcases what works and raises the profile of members, including case studies and other compelling content.
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Data, Insight & CRM. You’ll own our CRM (HubSpot). You’ll use our CRM data, website analytics and member feedback to manage and enhance our value proposition, track engagement, segment the audience, and drive continuous improvement. This will include setting KPIs and monitoring campaign performance and reporting.
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Empowering others. We have a significant community of influential organisations and individuals, and you’ll be responsible for developing and delivering content that enables us to work through them, making it easy for them to be advocates and encourage their peers to be part of the FutureDotNow coalition.
Skills, experience & attributes
We don’t have big budgets to play with, but we do have creative licence, huge energy for our mission and a powerful community of leading businesses on which to draw. So, we’re looking for an experienced growth-minded marketer, a self-starter with bundles of energy, who thinks strategically and can make things happen.
In return, we’ll offer you a brilliant platform to make a huge impact on a mission of national importance, with your work directly shaping national progress on digital skills.
Essential
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Strong marketing and sales skills, gained in an environment where success was measured by growth, uptake or revenue, not just outputs, (ideally in a coalition, charity, or industry body).
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Proven ability building acquisition and retention programmes. You’ll love getting to grips with all the content we have available, translating it into user journeys for our members, slicing and dicing it in new ways that speak to business challenges, and using it to create compelling messaging and campaigns.
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Strong stakeholder management skills including experience owning commercial conversations, influencing decisionmakers and converting interest into commitment.
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Strong CRM skills - ideally Hubspot as that’s the platform we use - and you’ll be comfortable using web and other analytics to drive improvement.
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Confident using a content management system (CMS), ideally WordPress to add and maintain website content.
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Strong end-to-end project delivery skills, including planning and reporting. You’ll be very organised and methodical, able to balance competing priorities and multiple streams of activity.
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You’ll be a clear communicator, adept at turning complex ideas into clear, motivating messages in line with brand voice.
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Experience working with senior leaders from a variety of industries and sectors.
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And of course you’ll have strong digital capabilities!
Desirable
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Experience of HubSpot and WordPress.
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Experience curating or product managing a content directory or learning catalogue.
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Knowledge of UK digital skills policy and employer led upskilling.
Mindset & values
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A self-starter; someone that drives for impact and results at pace.
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Enjoy working in a small, fast-paced organisation, with evolving priorities. Ambiguity won’t phase you. And because we don’t have big budgets (unless you really knock it out of the park and grow our member numbers even faster than we hope!) you’ll like getting stuck in and making a little go a very long way.
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Collaborative and purpose driven, relentlessly focused on practical action that drives FutureDotNow’s mission forward and helps employers make progress now.
Equality, diversity & inclusion
We’re committed to building a team that reflects the diversity of the UK workforce and to creating an inclusive culture where everyone can thrive. If you’re excited by this role but don’t meet 100% of the criteria, we’d still love to hear from you.
Application Process
Our application process is designed to be straightforward and proportionate, while giving candidates a clear opportunity to demonstrate their skills.
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Stage 1: Submit a CV and short cover note outlining your interest in the role and relevant experience.
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Stage 2: Shortlisted candidates will be invited to a short initial interview.
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Stage 3: Candidates progressing from the first interview will be asked to complete a short practical task, reflecting the type of work involved in the role.
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Stage 4: A final shortlist will be invited to a final interview.
We aim to keep the process clear, fair and respectful of candidates’ time.
The client requests no contact from agencies or media sales.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Based in our London office E1, with frequent travel to our stores across London and to our warehouse in Canning Town. Some homeworking available in line with Crisis’ Hybrid Working Policy.
About the role
As Director of Retail, you will provide bold strategic leadership to grow and strengthen the organisation’s retail operation, creating an innovative and inspiring pre-loved retail experience across both shops and online. Working collaboratively with the Executive Director of Commerce & Enterprise and wider teams, you will drive sustainable income growth, expand the retail portfolio, and integrate e-commerce to deliver a seamless omnichannel offer. With an impactful focus on achieving ambitious revenue targets and building strategic partnerships, you will use retail as a powerful platform to engage communities and supporters in Crisis’s mission to end homelessness.
You will lead and develop a high-performing team of staff and volunteers, fostering an equitable and inclusive culture where everyone feels valued and empowered to succeed. Through inspiring leadership and clear direction, you will ensure operational excellence, innovation, and outstanding customer experience across the retail estate. Combining commercial acumen with purpose-driven leadership, this role will ensure Crisis’s retail growth is not only financially strong but also socially impactful, helping to create lasting change for people experiencing homelessness.
About you
We are looking for an experienced and strategic retail leader with a proven record of growing and transforming retail operations, ideally within the charity or high street sector. You will bring strong people leadership and financial acumen, a passion for charity retail, an understanding of e-commerce, and the ability to turn strategic vision into clear operational delivery. With experience leading large and dispersed teams, you will be an inspirational and collaborative leader who empowers others to perform at their best while fostering a culture of innovation and accountability.
You will have the skills to drive income growth and customer engagement across both physical and digital channels, underpinned by a passion for delivering exceptional customer experiences. With sound knowledge of health, safety, and safeguarding, you’ll ensure Crisis’s retail spaces are safe, inclusive, and welcoming for all. Above all, you’ll share our commitment to ending homelessness and live our values — being Bold in your ambition, Impactful in your leadership, Collaborative in your approach, and Equitable in how you support staff, volunteers, and communities.
Please visit our website to view the job pack.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Flexible working around the core hours 10am-4pm
- Wellbeing Leave to be used flexibly
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 12 April 2026 at 23:59
Interview format:
Stakeholder panel: Wednesday 27 April 2026 at one of our London shops. This will involve meeting with a panel of key stakeholders for an informal conversation where you can learn more about the role, organisation and ask questions.
Main panel interview date and location: Wednesday 29 April 2026 at our London office, E1. The interview will be a range of competency, values and hypothetical questions and there will be a presentation.
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Our vision is that no-one feels like suicide is their only option. Our brand and communications are a vital tool to achieve this. Through bold, targeted campaigns and marketing, we want to continue to expand our reach, so that more people know about our life-saving services and we continue to break down the stigma that prevents people seeking and offering help.
The Talent Lead will be the driving force behind CALM’s Ambassador and Talent work, ensuring our high-profile supporters are deeply integrated into our mission to prevent suicide.
This role is the bridge between our influential voices and our core impact areas of campaigns, press, content, social, fundraising and service delivery. This is a strategic, leadership position that requires a high level of collaboration, expert relationship management, robust operational oversight, and a passionate commitment to CALM’s life-saving work.
Responsibilities
Recruitment and retention
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Lead on maintaining and strengthening existing relationships with talent and their management teams, working with the Communications Officer to ensure seamless and efficient stewardship and comms that streamline updates and inbound requests
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Work closely with the Head of PR & Comms to develop and realise an Ambassador strategy that aligns with our overarching organisational goals and an ambitious targeted recruitment strategy
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Lead proactive outreach and attend industry events to elevate CALM’s profile. Identify talent with lived experience that aligns authentically with our cause
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Oversee the digital evolution of our talent community, working closely with the Communications Officer to develop new and existing comms channels that connect us with our Ambassadors and their teams, management of contact data within Salesforce, and ongoing monitoring of Ambassador social, press and partnership activity
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Beyond the creative and relational, you will oversee the operational excellence of the department. This includes:
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Leading on impact reporting and ongoing monitoring of Ambassador activity to measure success.
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Managing the full lifecycle of talent engagement, from creating and managing contracts to ensuring all activity is integrated with our Stories and Safeguarding protocols to support both Ambassadors and their teams.
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Collaboration
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A key part of this role is high-level collaboration with the Fundraising team. You will ensure that corporate partnerships, challenge events, major and individual giving initiatives are fully supported, managing the high volume of Ambassador requests with a strategic lens
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Lead on the Talent integration with Fundraising to realise our contractual commitments with funders, and deliver added value to income-generating activity across the full Fundraising mix
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Work collaboratively with the Communications Officer and Social Media Manager to deliver industry-leading collaborative content, providing regular, high-impact updates to keep our supporters engaged and informed.
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Work with the wider MarComms team to advise on our wider creator strategy, ensuring a cohesive approach to how we engage public figures
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Support the Head or PR & Comms to manage Talent-specific press requests, including scheduling and briefing
Your profile
Essential Criteria
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Significant experience in talent management, artist relations, or high-level PR/communications
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Proven track record of building and maintaining high-level relationships with celebrities, influencers, and their management teams (agents, publicists, and assistants)
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Extensive experience in talent-led PR, end-to-end media campaign management, and protecting brand integrity through strategic reputation oversight
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Ability to collaborate with multiple teams, managing multiple stakeholders with competing priorities
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Ability to develop and realise long-term talent and recruitment strategies that align with wider organisational goals
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Highly professional with exceptional interpersonal and communication skills and influencing ability
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Proficient in monitoring and evaluating talent activity, using data to produce high-impact reports for senior leadership and stakeholders
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Comfortable acting as a public-facing representative for an organisation at high-profile external events and networking opportunities
Desirable Criteria
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An existing, active network of contacts within the UK entertainment, sports, or digital creator industries
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Experience working alongside Marketing & Comms teams to brief and deliver industry-leading collaborative content and campaigns
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Demonstrable experience in drafting and managing talent contracts, service level agreements, and data management (ideally using Salesforce)
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Experience working collaboratively with fundraising teams to leverage talent for corporate partnerships, major gifts, and multi-channel public appeals
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An understanding of the charity, mental health or suicide prevention sector and the key issues for communication with stakeholders, supporters and the broader public
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A robust understanding of safeguarding protocols and the ethical considerations involved when working with high-profile individuals sharing lived experience of mental health or suicide
Why us?
Reports to: Head of PR & Communications
Contract: Full-time
Benefits: Unlimited annual leave, Healthcare cash plan, 6% pension contribution, therapeutic services (after completion of probation), hybrid working & nine day fortnight
Based: London Waterloo twice a week (Wednesdays and Thursdays) / Remote Working (Mon, Tues & Fri), 9.30am - 5.30pm.
Salary: £50k-£55k
A work environment that values creativity, personal growth and collaboration.
Applications for this role close on Monday 6th April.
To help people end their misery, not their lives.

The client requests no contact from agencies or media sales.
