Business change manager jobs
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hybrid working with 2 days per week from the London Bridge office
Whizz Kidz is seeking an experienced, creative and strategic Social Media & Content Manager to lead our content and digital storytelling across all channels. This role combines hands-on content creation with strategic oversight, giving you ownership of how Whizz Kidz tells its story to inspire, engage and mobilise audiences.
Whizz Kidz: The facts
Over 75,000 young people aren’t getting the wheelchair or support that fully meets their needs. Without the ability to be independent young wheelchair users are restricted in their ability to socialise and participate in society.
We’re here to change that.
As the UK’s leading charity for young wheelchair users (9 months - 25 years old), we empower young people by providing the wheelchairs, equipment, support and confidence-building experiences they need, and campaigning for a more inclusive society.
And we won’t stop until they are mobile, enabled and included.
Our vision
A society in which every young wheelchair user is mobile, enabled and included.
Our values
We are young people focused, ambitious, collaborative and inclusive.
Job summary
You will manage the development and delivery of multimedia content - from video, photography and graphics to written storytelling - while leading our social media strategy, and website content. You will work closely with teams across the organisation to identify, capture and amplify stories of young wheelchair users, fundraisers, and supporters in a compelling, accessible and inclusive way.
This is a role for a creative, proactive professional who thrives both in strategic planning and hands-on content production, and who can lead by example to inspire colleagues and contributors alike.
For a full list of key accountabilities please visit our website via the Apply Button.
The person
You are a creative storyteller with a proven ability to turn real-life experiences into engaging, impactful content. You have excellent writing and editorial skills and a natural talent for uncovering and amplifying the voices of young wheelchair users, families, fundraisers, and supporters.
You are experienced in managing and growing social media channels, with a strong understanding of what makes content resonate across platforms. You are equally comfortable leading the strategy and mentoring others as you are getting hands-on with multimedia content - filming, editing, photographing, and designing posts that capture attention and inspire action.
You thrive in a fast-moving, collaborative environment, balancing strategic thinking with practical delivery. You are passionate about digital storytelling for social impact, proactive in spotting opportunities, and driven to create content that both reflects Whizz Kidz values and delivers measurable engagement and results.
- Please note: This post is subject to a Basic level DBS Disclosure, which will be sought prior to the confirmation of a job offer.
For a full person specification please visit our website via the Apply Button.
A few perks
The wellbeing of our colleagues is of paramount importance to our success as an organisation, and we want to ensure that our benefits package provides something of value for everyone, whether it is our generous holiday entitlement, wellbeing days, Healthcare cash plan, long-service awards. We hope you agree!
Annual leave
25 days of annual leave per annum plus Bank Holiday (pro-rata for part time colleagues).
Christmas closure
In addition to annual leave, employees get three days of paid Christmas leave.
Pension
Automatic enrolment for all colleagues with the option to opt out. Contributions of 5% gross salary made by both Whizz Kidz and employees. We will match higher contributions of up to 6% of gross basic salary.
Simply health
Automatic enrolment in a fully paid for cash plan that assists you with everyday health costs. This scheme is also available to your families for an extra charge.
Season ticket loan
An interest free loan of up to £5,000 following the successful completion of the Probationary Period.
Apply Now
For full information and to apply please visit our website via the Apply Button.
We will be holding interviews on a rolling basis until we find the best candidate. Please apply ASAP.
Please note: only candidates successful in obtaining an interview will be contacted.
We are committed to achieving equal opportunities in employment. Please let us know whether you require any reasonable adjustments for application or interview.
We create opportunities for young wheelchair users to get the equipment, skills, and confidence to go further.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role is focused on providing strategic communications leadership to the Global Disability Innovation Hub (GDI Hub), with an emphasis on web and digital media. The ambition of this role is to support GDI Hub into its next 10-years (having just celebrated our 10-year anniversary), with ownership of our expansive web and digital portfolios.
The post holder will work with the Director of Global Engagement and the GDI Hub comms team to elevate the organisation’s portfolio of public facing touch points. The role will combine core responsibilities of website ownership and content development, alongside providing experienced and strategic leadership for the communications function.
GDI Hub has evolved from a start-up to an established medium sized organisation in the last 10 years. This new role is strategically important in defining the future direction of the organisation's web presence and communications strategy while providing senior level leadership and expertise within the team.
A key requirement of this role is to provide deep technical knowledge of website management and development, enabling the post holder to systematically consider GDI Hub’s online portfolio and strategically develop our websites and digital footprint in a way that builds engagement, increases impact and supports storytelling. This includes developing client-facing digital assets that clearly showcase GDI Hub’s brand, products and impact to external audiences such as funders, partners and media.
The role will initially be focused on the digital portfolio with responsibilities both for content, platform management and longer-term vision. A key focus will also be editing and curating strong narratives to showcase the depth and breadth of GDI Hub’s work. As part of a small but highly proactive and ambitious team, this position will have a strong output focus
This senior position will in time take on line management responsibilities for two members of the communications team. Management experience is essential, as is a track record for leading a fast-paced communications and content team, with responsibility for project and programme outputs. The role will require the ability to balance priorities, manage incoming requests and ensure the communications function is delivered in a streamline and strategic way.
They will also lead the strategic thinking required to align GDI Hub’s web and digital platforms to present a collective voice, dynamic and vision of the organisation. Suitable candidates will showcase broad experience in communications including content capture and amplification (socials), digital design, web development and event delivery, both online and in person.
Across all elements of the role, the successful candidate will need to work collaboratively and dynamically. This role will work closely with members of the GDI Hub team, including Senior Leadership, and will interact with external partners, collaborators and stakeholders. GDI Hub is a dynamic workplace and we encourage open and positive dialogue between team members and collaboration across all tiers of the organisation.
We are looking for a candidate with strong technical, communications and digital skills, alongside the ability to think strategically, supporting GDI Hub’s vision for its communications function in the coming years. The ability to work in a fast-paced environment is essential, as is a positive, can-do approach.
Global Disability Innovation Hub (GDI Hub) is an Academic Research and Practice Centre accelerating disability innovation for a more just world. Based
The client requests no contact from agencies or media sales.
Partnerships and Trusts Team Manager – Help shape the future of Barnsley Hospice
Join Barnsley Hospice and lead a talented fundraising team to build meaningful partnerships and secure vital income that makes a real difference to local people and their families. As Partnerships and Trusts Team Manager, you will drive growth across corporate partnerships, trusts, foundations and major donor relationships, developing sustainable income streams that support our ambition and future plans.
You will inspire and develop a high-performing team, create compelling cases for support, nurture strategic relationships and identify new opportunities to increase income and impact. Working closely with senior fundraising leaders, you will play a key role in delivering our fundraising strategy, strengthening supporter relationships and ensuring every partnership helps us continue providing compassionate, specialist palliative and end-of-life care.
This is an exciting opportunity for an experienced fundraising professional with strong leadership skills, a passion for relationship building and the ambition to make a lasting difference.
Key Duties and responsibilities
1. To lead and inspire the Partnerships and Trust team by undertaking regular one-to-
ones, appraisals and performance reviews, to ensure they meet their SMART
objectives and income targets
2. Build compelling cases for support and financial ‘asks’ to secure partnerships, major donor and trust income
4. Support the Head of Fundraising and Director of Income Generation to develop and implement a highly ambitious corporate, major donor and trust fundraising strategy that enables Barnsley Hospice to meet its strategic objectives
5. Lead the team with designing and hosting engagements events to support with the
stewardship and cultivation of organisations, major donors and trusts.
6. Support the Head of Fundraising in developing Barnsley Hospice strategic approach to acquisition, cultivation and development of corporate partnerships, major donors and
trusts.
7. Developing a sustainable new partnerships and trust pipeline.
8. Effectively manage the corporate partnerships, major donors, and trusts budget, reporting any risks and opportunities to the Head of Fundraising, providing analysis and reforecasting as required.
9. Responsibility for negotiating complex strategic partnerships and overseeing new business pitches to build success in this area.
10. Drive growth in the corporate new business pipeline, focusing on value and sector leading corporates.
11. Drive growth in the trusts pipeline, focusing on value and sector leading trusts.
12. Review current corporate partnerships and trusts and oversee the building of an effective pipeline of new business opportunities to increase income substantially.
13. Lead in best practice in supporter care across corporate fundraising, major donors and trusts, to engage, motivate and retain supporters and increase their relationships with Barnsley Hospice.
15. Maximise the use of the CRM to inform and develop strategic plans.
16. Carry out any other duties as may reasonably be required by the Head of Fundraising or Director of Income Generation.
Knowledge and educational achievements:
Essential:
· GCSE’s (Grade A to C) or equivalent in English and Maths
· Full UK driving licence and access to vehicle for business use
Desirable:
● Evidence of further education in this field
Experience and work achievements:
Essential:
● Demonstrable experience of working in a corporate/ trusts charitable fundraising role with strong understanding of new business and account management, including securing multi-year partnerships (min £10k per annum)
● Experience of leading teams through growth and change
● Experience of producing budgets and strong financial management skills
Desirable:
● Demonstrable experience of working with major donors, including onboarding and stewardship
Skills and abilities:
Essential:
● An ability to manage and prioritise a number of relationships, working to deadlines and agreed targets
● Strong people leadership skills
● Excellent communicator with strong presentation skills and the ability to network, influence and negotiate with a wide range of people
● Excellent writing skills with a demonstrable commitment to high standards of presentation
● Current knowledge of corporate fundraising trends, and current fundraising legislation and regulation.
● Excellent IT skills including advanced CRM analytical skills
● A willingness and ability to operate in an open, honest, flexible way and at ease with being accountable
Personal attributes:
Essential:
● Proactive and willing to take ownership of tasks
● Positive and flexible approach
● Commitment to delivering excellent supporter experience
● Passion for the work of the hospice
● Willingness to work occasional evenings and weekends
● Ability to travel locally where required
● Act as an ambassador for Barnsley Hospice at all times
The client requests no contact from agencies or media sales.
Portfolio Management Analyst
Salary: Competitive plus excellent benefits
Contract type: Permanent, full time
Hours per week: 37.5 hours per week. All staff are required to work in person for a minimum of two days per week, in line with our hybrid working policy. The post-holder may be required to undertake some work outside normal working hours.
About the Health Foundation
Health is our most precious asset. Good health enables us to live happy, fulfilling lives, fuels our prosperity and helps build a stronger society. Yet good health remains out of reach for too many people in the UK, and health and care services are struggling to provide access to timely, high-quality care.
The Health Foundation is an independent charitable organisation with a mission to build a healthier UK. We work to achieve this by generating high quality research and analysis; developing practical solutions to the biggest problems in health and health services; engaging, convening and building coalitions to build understanding, inform debate and drive action; and developing the long-term capability needed to transform health and care.
Our values
We expect everyone who works with us to be committed to our values and to share our commitment to becoming a more diverse and inclusive organisation. Our values are impact, evidence, integrity, and collaboration. You can read more about them in our five-year strategy. We also expect everyone to share our commitment to becoming a more diverse and inclusive organisation and to help deliver our EDI strategy.
About the role
The Portfolio Management Analyst is a new role at the Foundation which will support effective planning, monitoring, and governance across the Foundation’s project and programme portfolio.
The role sits as part of the new Planning and Portfolio Management team within Corporate Services, which ensures the Foundation is investing in the right work, delivering it well, and understanding the difference it makes to building a healthier UK. The team works with others across the Foundation to:
· Provide structure, support and guidance to ensure we plan and deliver work well
· Generate insight and analysis on projects, programmes and the Foundation as a whole to support delivery, maximise impact and strengthen accountability
· Learn together and continuously improve our planning and portfolio management practices
This role is ideal for a detail-oriented analyst who enjoys data analysis and visualisation, improving systems, and working with a broad range of internal stakeholders in a complex, delivery-focused environment. The successful candidate will provide high-quality analysis, visualisation, reporting, and insight to help leaders understand portfolio performance, risks, dependencies, and resource use. In addition, they will:
· Support portfolio governance processes, including reporting cycles, reviews, and decision forums
· Support assurance activity by checking data quality, consistency, and completeness, working closely with project/programme teams to gather accurate and timely information
· Maintain and develop our Power BI portfolio dashboards
· Assist with preparation of papers for senior leadership, Boards, or committees. Liaising with finance and delivery teams to ensure alignment of data and reporting
· Provide responsive support and guidance on Project Management Framework requirements and processes, alongside contributing to the continuous improvement of the framework
How to apply
Our priority is to find the right individual for each opportunity. We are dedicated to building an inclusive workplace that values diversity and invite you to find out more.
You can find the job description for this role here. If you would like to apply, please submit your CV and answer the application questions below. Please try to limit your response to each question to no more than 300 words.
- Please tell us why you are interested in working for the Health Foundation and in this Portfolio Management Analyst role.
- Please briefly describe the experience, skills and knowledge you would bring, and how you would build positive working relationships with stakeholders?
- Please give a brief example of how you have worked with data, systems, and stakeholders in a complex, delivery-focused environment in a previous role.
Our commitment to equity, diversity and inclusion
We are committed to an inclusive hiring process, where every candidate has the chance to showcase their unique skills and experience in an accessible and supported environment, to ensure that we can make the best appointment for each opportunity on merit. We welcome applicants from all backgrounds and encourage those from underrepresented groups in this field to apply to us. We have identified three key areas to improving diversity. Our aim is to achieve a more balanced representation across our organisation, with a particular focus on increasing the number of women in leadership, enhancing the representation of people from Black and ethnic minority backgrounds and welcoming more people with disabilities. As part of this commitment, we strongly encourage applications from these groups.
Apply to join our team and let's work towards building a more diverse and inclusive workplace together. If you require any support through this process, please contact us. Help us work together to make the recruitment process and potential future employment more accessible and enjoyable for you.
Closing date: Wednesday 5 August 2026, 23:59
Interview date: week commencing 17 August 2026
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Group Governance and Risk Manager will play a pivotal leadership role in supporting our mission to improve lives and places. The postholder will ensure LHCPG operates with transparency, integrity and accountability, reflecting our values and reinforcing trust with the Board, colleagues and the communities we serve.
Working closely with the Board and Senior Leadership Team (SLT), you will shape how governance, risk and assurance operate across the organisation - ensuring effective decision-making in practice, while leading and developing the governance function, including line management responsibility.
You will also:
- Support the Board and senior leaders, ensuring effective governance in practice - from decision-making through to delivery
- Embed a clear, practical approach to risk across the organisation, enabling teams to understand their responsibilities and take informed decisions
- Lead the development of governance, audit and assurance - strengthening oversight and organisational performance
- Oversee policy, compliance and data protection arrangements to ensure the organisation meets its obligations and maintains high standards
What we’re looking for:
Applicants should hold a relevant degree, recognised governance qualification, or be able to demonstrate equivalent senior-level experience. The postholder will bring a strong, current understanding of governance models, regulatory requirements and legal obligations, together with experience gained within a Secretariat or Governance team in a regulated environment. A proven track record of providing high-quality governance support and trusted advice to Boards and Committees is essential.
You will also bring:
- A demonstrable track record of designing, implementing and embedding governance and assurance frameworks at organisational level
- Experience of leading the full internal audit cycle and using assurance activity to strengthen organisational performance
- Proven ability of leading risk management frameworks and maintaining strategic and operational risk registers
- Experience of managing organisation-wide policies and business systems to ensure strong governance and compliance
- Experience of operating as a Data Protection Officer, with sound knowledge of UK GDPR and the Data Protection Act 2018
- Demonstrable capability to exercise sound judgement, think strategically and lead through complexity and ambiguity
- Well-developed organisational skills, capable to manage competing priorities and operate confidently at senior level
- Please refer to the job description and person specification attached for full details of the role and its requirements.
What you’ll get:
- From £66,189 per annum
- Wellbeing allowance of £300 per annum via a portal (taxable)
- Discretionary annual bonus
- 34 days holiday plus bank holidays, option to buy up more, plus birthday leave
- Private Medical Insurance and Health Cash Plan after probation (taxable)
- Enhanced maternity and paternity pay (after 1 year of service)
- 10 days per year ‘work from anywhere’ opportunity
- 1.5 days personal volunteering leave and team volunteering opportunities
- £1000 pa individual training budget and development support
- Generous pension arrangements
It is encouraged that all candidates submit a cover letter to support their application. Please note that we reserve the right to close this job posting before the application deadline if suitable candidates are identified
We improve lives and places through the impact of our products & services and social value generated through our community benefit funding & activity
The client requests no contact from agencies or media sales.
JOB DESCRIPTION
Job title: Garden Manager
Location: Fullers Mill Garden, West Stow, Suffolk
Accountable to: Commercial Development Director
Staff reports: The Gardens team, Visitor Services team
Fullers Mill Garden is an enchanting and tranquil waterside and woodland garden, situated on the banks of the River Lark at West Stow in Suffolk. It combines a beautiful site of light dappled woodland with a fabulous collection of rare and unusual shrubs, perennials, lilies and marginal plants, collected over the course of 50 years by the creator of the garden, the late Bernard Tickner MBE.
This is an exciting opportunity to lead Fullers Mill Garden into its next chapter as a Perennial garden, maintaining and evolving a beautiful garden with a team of gardeners, volunteers and trainees – to give our garden loving visitors a magical experience on each visit. The garden is currently undergoing a process of proposed investment in its visitor infrastructure. The Garden Manager will be a key member of the project team.
Overall purpose
1. Through high standards of garden and landscape management and garden maintenance, ensure that the history, ecology, evolved design and artistic integrity of Fullers Mill and other grounds associated with the site are conserved and presented to an exemplary standard.
2. To recruit, train, manage and develop staff to achieve high standards of garden presentation and visitor satisfaction.
3. To build a culture that makes involvement in the garden a rewarding, rich and enjoyable experience for visitors, volunteers and staff.
4. To identify and develop opportunities for the promotion of the garden and the development of the visitor experience managing partnerships and relationships
Main responsibilities and duties
1. Management of gardens and landscape
a. To be responsible for the maintenance and management of the garden and its associated landscape within an approved budget.
b. To maintain high standards of garden and facilities presentation at all times.
c. Responsible for the day to day running of the garden and supervision of staff, volunteers and contractors to ensure that appropriate horticultural and service standards are maintained.
d. To oversee the management and delivery of educational, training and skills activities and events, utilising the facilities and buildings within the site.
e. To undertake the direct delivery of activities on selected topics relating to horticulture and the garden.
f. To contribute as a key member of the Perennial project team in the formulation and delivery of the plan for the long-term future of Fullers Mill garden and buildings.
g. To co-ordinate the Fullers Mill Garden Committee, establishing sound relationships with its members and utilising their knowledge and experience in maintaining and developing the garden.
2. Financial Management:
a. Work alongside the Commercial Development Director to manage allocated budgets, prepare and provide bids for capital expenditure and small projects associated with the site.
3. Staff management, training and development:
a. To be responsible for staff recruitment, training and development of competencies to deliver agreed maintenance and presentation standards and to be responsible for staff welfare, discipline and other employee issues in consultation with the organisations central support team.
4. Projects and coordination:
a. To participate in the project team overseeing the creation of new visitor facilities and infrastructure;
b. To manage and oversee work delivered by external contractors or agencies.
c. To ensure a coordinated approach for all site-based garden maintenance, development, visitor facilities and services and to effectively manage change as appropriate.
5. Business Development and Public Relations:
a. To work with the marketing team to explore and deliver initiatives both nationally and regionally to increase awareness of both the charity and its gardens.
b. Where appropriate explore and support local marketing opportunities to encourage greater access for visitors, to identify and engage in opportunities which promote the charity and the garden as a high quality visitor attraction.
c. To act as site representative, promoting the charity and the garden to ensure positive relationships.
6. Documentation:
a. To ensure that all site documentation is maintained and distributed where appropriate.
b. To create and maintain records relating to changes to the garden through maintenance, restoration and conservation.
c. Maintain appropriate records for the effective management of staff, equipment, machinery and health and safety on site.
7. Health and Safety:
a. To conduct, review and maintain all risk assessments across site
b. To ensure all staff and volunteers are trained and have a good understanding of health and safety requirements where applicable
c. To ensure correct PPE and COSHH records are reviewed and maintained
d. To ensure correct documentation and risk assessments are provided by external contractors
8. Other:
a. Any other duties as instructed by the line manager that may be required within the general purpose of the job.
PERSON SPECIFICATION (E = essential; D = desirable)
1. Experience and Qualifications
a. Managing a garden of quality to a high standard (E)
b. RHS level 3 or equivalent qualified by experience (D
c. Managing and controlling complex budgets to reduce costs and exceed income targets
d. Staff management within a horticultural, conservation or visitor attraction setting (E)
e. Experience of visitor attractions (E)
f. Representation and speaking in public (E)
g. Health and safety in a garden environment (E)
h. Working with and leading volunteers (E)
i. Willingness to develop professionally and to undertake training (E)
j. Holder of HSE recognised First Aid at Work certificate (D)
k. Level 2 Award for Personal Licence Holders (D)
l. IOSH trained (D)
2. Circumstances
a. Holder of a full UK driving licence (E)
b. Able to work flexibly, including weekend rotational working hours in season (E)
MAIN TERMS AND CONDITIONS
General: This is a full-time post working 5 days across 7.
Location: Fullers Mill Garden, West Stow, Suffolk
Salary: £42,000 + benefits
Hours: 37.5 hours per week
Pension: up to 7% employer’s contribution to matched employee contribution to the
charity’s stakeholder pension.
Holidays: 25 days per annum plus Bank holidays
General: Sick pay; death in service benefit (3 x salary); Perennial has a number of well-established flexible working policies including ‘buying’ extra (unpaid) leave, time off for dependents, variations to normal working hours, private health care on completion of probation
The outline of terms and conditions are provided for information only and do not represent a contract.
Closing date for applications is midnight on 2nd August 2026 Interview dates TBC
We reserve the right to close this advertisement early if we receive sufficient applications.
Saïd Business School is entering an exciting new chapter. As we prepare to celebrate our 30th anniversary and deliver an ambitious new five-year strategy, we are expanding our Development and Alumni team and seeking two exceptional Senior Philanthropy Officers to help drive a transformational step change in philanthropic support. Working closely with senior academics, School leadership, alumni and supporters, you will build meaningful relationships with philanthropists whose generosity can help tackle some of the world's most pressing challenges through business, entrepreneurship, innovation and social impact.
You will manage a portfolio of high-potential prospects, developing tailored engagement strategies that connect donors' passions with Oxford Saïd's strategic priorities. From identifying opportunities and cultivating relationships through to securing significant gifts and delivering outstanding stewardship, you will play a leading role in growing philanthropic income and impact across the School.
Key responsibilities:
- Managing and developing a portfolio of high-net-worth individuals and selected philanthropic organisations.
- Securing gifts typically ranging from £50,000 to £1 million+.
- Building trusted relationships with senior academics, School leadership, alumni volunteers and University colleagues.
- Translating world-class academic research and thought leadership into inspiring donor propositions.
- Supporting cultivation events, donor visits and stewardship activities that deepen engagement and demonstrate impact.
You will be an experienced and strategic fundraising professional with a proven track record of securing major gifts and building successful donor relationships within complex organisations. You will have experience engaging high-net-worth individuals and philanthropic organisations, consistently achieving ambitious income targets and managing prospects through the full fundraising cycle. Additionally, you will possess the ability to translate complex ideas into compelling philanthropic opportunities. A strong understanding of fundraising best practice, ethics and data governance is essential, alongside experience using fundraising CRM systems.
Further information on this role can be found in the job description.
At Saïd Business School we believe in fostering a diverse and inclusive work environment where everyone can thrive. We welcome applicants from all backgrounds and communities to bring their unique perspectives and experiences to our team. Join us to build a brighter, more equitable future, where we celebrate diversity, advance equity, and nurture inclusion across everything we do.
We offer very generous benefits, some of which are:
- Generous holiday allowance of 38 days including bank holidays
- Hybrid working
- Membership of the Oxford staff pension scheme
- Discounted bus travel
- Subsidised onsite catering
- Cycle loan scheme
- Plus, many other University benefits
All applications must include a CV, Supporting Statement/Cover Letter and Current Salary.
The closing date for applications is Friday 7 August 2026 at 12.00 noon. Please note, this vacancy may close earlier than advertised if we receive a high number of suitable applications.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Working Well Trust
Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment.
We are recruiting an IPS Operations Manager to support the delivery and development of our IPS services across London. The postholder will manage two IPS service sites from the following areas: Tower Hamlets, Newham, Barking and Dagenham, and Enfield. The final allocation of sites will be discussed with the successful candidate and agreed based on service needs, experience and working arrangements.
What you’ll be doing
If you were working with us, you would provide operational leadership across two of our IPS services. These sites will be agreed with you based on service needs, your experience and working arrangements.
You would support Team Leads and frontline teams to deliver high-quality IPS services that are client-led, evidence-based and aligned with contractual outcomes. You would help ensure services run smoothly day to day, while also supporting service development, quality improvement and strong performance.
You would:
- Provide leadership oversight across two IPS service sites, supporting Team Leads with operational delivery, planning and problem solving.
- Ensure services meet contractual outcomes, delivery timeframes and quality standards.
- Support Team Leads to manage performance, caseloads, attendance, safeguarding, risk and service delivery.
- Build and maintain strong relationships with NHS partners, funders, community organisations and other key stakeholders.
- Lead on IPS fidelity across the services, supporting teams to deliver high-fidelity IPS and develop quality improvement plans.
- Use data, audits, client feedback and service reviews to identify what is working well and where improvements are needed.
- Complete contract monitoring requirements, represent WWT at contract performance meetings and attend quarterly service review meetings with IPS Grow.
- Work with NHS colleagues to support integration, clinical co-location, steering groups, data flow and appropriate escalation of clinical risks or safeguarding concerns.
- Support staff wellbeing by ensuring regular wellbeing check-ins and welfare conversations are embedded in supervision and one-to-one meetings.
- Work with HR and Team Leads to recruit, onboard, train and retain Team Leads, Employment Specialists and support staff.
- Support budget holders and work with the Finance Manager to ensure budgets are managed effectively.
- Work with other Operations Managers, the Operations Director and Head Office colleagues to develop consistent systems, improve services and support wider organisational priorities.
You would also provide direct supervision to project leads and help build a positive learning culture where staff feel supported, clear about expectations and able to develop their skills.
What you’ll need
We are looking for someone with strong operational leadership experience and a good understanding of IPS, employment support or mental health services.
You will need to bring:
- Experience of IPS or equivalent team leadership.
- Experience of managing teams, performance and service delivery.
- Strong organisational skills, with the ability to manage a complex and demanding workload.
- Experience of monitoring, contract reporting and using data to support service planning.
- The ability to build positive relationships with funders, NHS partners, community organisations, clients and staff.
- Confidence supporting Team Leads with performance, quality, safeguarding, risk, wellbeing and day-to-day operational issues.
- Good writing skills and the ability to communicate clearly with a range of audiences.
- Good IT skills, including Microsoft Word, Excel and online systems.
- A strong commitment to equality, diversity and inclusion.
- Knowledge of legislation relevant to employment, including the Equality Act.
- The ability to work across boroughs and provide leadership in more than one service location.
- Tact, diplomacy, discretion and the ability to build rapport with different people.
- A proactive, collaborative and flexible approach, including willingness to work occasional evenings when needed.
It would also be helpful if you have experience of:
- Managing multiple teams across boroughs.
- IPS Grow systems and fidelity reviews.
- Mental health services.
- Quality standards or accreditation.
- Project and service development.
- Budget management.
- Working with GP practices, NHS teams or other health and community partners.
- A postgraduate degree.
What we offer
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30 days annual leave plus public holidays (FTE)
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Paid company closed days at the end of the year (FTE)
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Flexible, paid Wellbeing Hour every fortnight (FTE)
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6% employer pension contribution
Working Well Trust is an equal opportunities employer and Confident about Disabilities.
What’s next
Before you apply, please note the following:
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We actively recruit and carefully review all applications. Due to rapid service expansion, we have onboarded 20 external hires in the last six months.
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To ensure we can best support the people and communities we serve, we progress applications only where candidates provide meaningful answers to the screening questions.
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Career development is real here: in the past year, 10 colleagues have progressed internally into Senior roles, Project Lead, Team Lead, and Operations Manager positions. We value ambition and celebrate progression.
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If you require any reasonable adjustments at the interview stage, for example due to a disability, learning difficulty or health condition, please let us know in advance so that we can make appropriate arrangements.
If you are ready to help us build a service that supports people into meaningful work, click Apply to submit your CV and answer the screening questions. Telephone and final interviews will be confirmed.
Start your application today and take the next step in a rewarding career.
Please note, we may close this advert early if we receive a high number of applications, so we encourage early applications.
At Working Well Trust, our mission is to support people experiencing mental health challenges and/or are neurodiverse on their employment journey.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead a Team. Shape Lives. Help Build the Future.
At Where Next, we believe that adults with learning disabilities deserve more than simply being cared for. They deserve opportunities, friendships, purpose and the chance to achieve their potential. For over 40 years, Where Next has supported adults with learning disabilities to develop skills, gain confidence, contribute to their communities and lead fulfilling lives. Many of the people we support have been part of the Where Next family for many years, and the trusted relationships they build with our staff are fundamental to their wellbeing, development and happiness. As we enter an exciting new chapter in our history, we are looking for an exceptional Site Manager – Learning Disabilities to help lead one of our services.
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: : £40,000 pa (Pro rata for part time work)
Hours: Part-time – 4 days per week
Location: Richmond upon Thames (Hybrid working available)
Contract: 12-month fixed-term (with intention to extend, subject to funding)
About the Role
OneRichmond is seeking an experienced and motivated Philanthropy and Partnerships Manager to support the Director in developing and delivering our philanthropy and partnerships strategy.
You will play a key role in identifying, cultivating and securing support from businesses, philanthropists and strategic partners to generate income, unlock new opportunities and strengthen OneRichmond’s impact across the borough.
This is a hands-on, relationship-driven role working closely with the Director, Board and key stakeholders across the public, private and voluntary sectors.
Key Responsibilities
- Support the Director in delivering OneRichmond’s philanthropy and partnerships strategy
- Build and manage relationships with major donors, philanthropists and businesses
- Secure financial and in-kind support from new and existing partners
- Develop compelling proposals, presentations and partnership agreements
- Manage the partnerships pipeline and CRM system
- Track, evaluate and report on partnership impact
- Represent OneRichmond at events and stakeholder meetings
- Work with senior stakeholders to develop new partnership opportunities
About You
You will be an experienced partnership, fundraising or business development professional with a strong track record of building relationships and securing investment.
You will bring:
- Experience in philanthropy, corporate partnerships or business development
- Proven success in securing income or in-kind support
- Strong relationship-building and influencing skills
- Excellent communication and proposal-writing ability
- Strong organisational and CRM management experience
- A proactive, entrepreneurial approach
- Commitment to improving local communities
What We Offer
- Competitive salary (pro rata)
- 25 days’ annual leave (pro rata), plus Bank Holidays
- Flexible and hybrid working
- Modern offices in Richmond
- Employer pension contribution
- Learning and development opportunities
- Supportive, inclusive working culture
- Opportunity to shape a growing organisation
- High-level stakeholder engagement across sectors
Apply
If you are passionate about building partnerships that create lasting social impact, we would love to hear from you.
The client requests no contact from agencies or media sales.
Job purpose
To lead and manage the DadVocates project, a four-year National Lottery-funded programme training volunteer young dads as peer advocates for young fathers in children’s social care proceedings; delivering professional training to social workers; and working towards the embedding of father-inclusive practice across children’s social care teams in five local authorities.
Hours - Full-time (35 hours per week), Monday to Friday, 9am-5pm, with some evening and weekend working expected to meet the needs of the project
Location - Hybrid, with travel across the North East required and activity based in Middlesbrough, Hartlepool, Gateshead/Newcastle and County Durham
Key responsibilities
1. Project management
•Take day-to-day responsibility for the management and delivery of the DadVocates project across all strands of activity
•Manage the project budget, monitor expenditure and liaise with the CEO and Finance Officer
•Update and maintain NEYDL’s Evaluation Framework with DadVocates-specific indicators and methodologies within the first two months of the project start date
•Ensure the project meets its funder milestones and KPIs, maintaining accurate records of outputs and outcomes
•Produce quarterly progress reports for internal review and contribute to annual funder reports
•Commission and manage the external evaluator for the four-year evaluation
•Identify and escalate risks and challenges to the CEO, recommending solutions
2. Steering Committee
•Chair and manage the project Steering Committee, which meets every two months and comprises young dads, NEYDL frontline staff, the safeguarding lead, social work professionals and academic partners
•Induct Steering Committee members, including young dads, into their roles, providing tailored support to ensure they can contribute confidently alongside professionals
•Use Steering Committee meetings to review progress, identify challenges and agree recommendations for the next period of delivery
3. Co-creating the DadVocate training programme
•Work with training and research providers, young dads and Steering Committee members to co-create a 100-hour peer advocacy training programme for volunteer DadVocates
•Deliver the DadVocate training programme alongside NEYDL staff and delivery partners
•Lead annual reviews of the training programme and update content in response to learning and feedback
4. Managing and supporting volunteer DadVocates
•Recruit and train 10 young dad volunteers per year (40 over four years), all with lived experience of young fatherhood
•Provide ongoing mentoring, supervision and wellbeing support to all active DadVocate volunteers: at least 50 hours per volunteer per year
•Set clear objectives for each volunteer, conduct regular appraisals and team meetings, and support their professional development and progression
•Recognise that DadVocates are young dads with lived experience rather than professional backgrounds, and provide the high level of structured support this requires, including supporting them to navigate professional environments with confidence
•Support the progression of volunteers into employment, further training and community leadership roles
5. Matching DadVocates with young dads in CSC proceedings
•Build and maintain referral pathways with social services, midwifery, Family Nurse Partnerships, Family Hubs and other local networks across target local authorities
•Match 100 young dads over four years with a volunteer DadVocate (10 in year 1, rising to 40 in year 4)
•Work closely with NEYDL’s Senior Young Dads Workers, who hold cases, to coordinate peer advocacy support within CSC proceedings
•Maintain oversight of active advocacy arrangements, ensuring DadVocates are appropriately supported and that safeguarding obligations are met at all times
•Engage directly with young dad beneficiaries through steering committee meetings, evaluation sessions and project learning events
6. Professional training for social workers
•Co-create professional training content with social workers and young dads on the Steering Committee, drawing on national research and NEYDL’s practice experience
•Deliver half-day induction training to 15-20 social workers per local authority at the outset of each area’s involvement, co-facilitated by young dads or DadVocate volunteers
•Deliver annual refresher training in each local authority
•Facilitate quarterly case review and learning meetings with social workers in each local authority, involving DadVocate volunteers
•Co-design guidance on what father-inclusive practice looks like within children’s social care teams, with social workers and young dads (first version in year 2; updated version in year 4)
•Organise and host two information-sharing events for social care professionals in years 2 and 4 (approximately 100 professionals per event)
7. Monitoring, evaluation and learning
•Coordinate data collection with young dads, DadVocate volunteers and social workers using NEYDL’s evaluation tools and new instruments co-designed for this project
•Produce annual evaluation reports and disseminate learning through NEYDL’s wider networks, events and conferences
•Share learning through stakeholder events, professional networks and NEYDL’s regular sector-facing activity
8. Safeguarding
•Ensure robust safeguarding arrangements are in place for all project activity, particularly for DadVocate volunteers operating within CSC proceedings
•Work closely with NEYDL’s Safeguarding Lead to ensure policies and protocols relevant to the project are current, understood and followed by volunteers and partners
•Act as first point of contact for safeguarding concerns arising within the DadVocates project
9. Collaboration and partnerships
•Work closely with NEYDL’s Senior Young Dads Workers as case holders, ensuring a joined-up and consistent approach to supporting young dads involved in the project
•Build and maintain relationships with academic, statutory and voluntary sector partners
•Work with the Business Development Manager to help secure longer-term Local Authority funding for DadVocates, using evidence of impact from the project to support conversations with Local Authorities and expand the project’s reach beyond the areas and targets in the original funding bid
•Represent NEYDL and the DadVocates project at external meetings, networks and conferences
•Contribute to NEYDL’s wider communications and engagement activity
10. Other
•Deputise for the CEO as required
•Report to the Board of Trustees in person or in writing on a quarterly basis as required
11. Standard clauses
•The post holder must carry out their responsibilities at all times with due regard to NEYDL’s Equity, Diversity and Inclusion strategy, policy and statement, and Safeguarding Policy
•The post holder is responsible for ensuring that policies and procedures relating to health and safety in the workplace are adhered to at all times
•The post holder must respect the confidentiality of data stored electronically and by other means, in line with NEYDL’s Data Protection Policy
•This role requires satisfactory enhanced Disclosure and Barring Service (DBS) clearance prior to appointment
•This job description is not exhaustive. NEYDL reserves the right to reasonably add to or revise it at any time in agreement with the post holder.
Compassion in World Farming International is a global movement transforming the future of food and farming. Lead our UK and international legacy marketing programme and help inspire supporters to leave a lasting gift for farm animals, people and the planet.
Senior Legacy Marketing Manager (UK and International)
Role type: Full time; Permanent
Location: Godalming, Surrey - HQ. Hybrid working pattern 2x days per week in the office: Tuesdays & Thursdays. The office is located close to Godalming station, with direct trains from/to London Waterloo in approximately 45 minutes.
Salary: £45,000 to £50,000 per annum (depending upon skills and experience)
About the role
As our Senior Legacy Marketing Manager (UK and International), you’ll lead the strategic development and delivery of Compassion in World Farming’s legacy marketing programme across the UK and internationally. This is a vital role within our Global Fundraising team, helping to shape a sector leading legacy strategy that inspires supporters to leave a lasting gift for farm animals and the planet.
As part of this exciting role, you’ll be responsible for:
- Legacy strategy and coordination – Leading the development of Compassion’s UK and international legacy marketing strategy, reporting on KPIs and identifying opportunities to strengthen engagement and investment.
- UK legacy marketing delivery – Overseeing and delivering legacy communications across direct mail, email, social media, website content, events, supporter engagement and promotional campaigns.
- International legacy delivery – Supporting fundraising teams in France, Italy, the Netherlands, Spain, the USA and Poland to deliver locally relevant legacy campaigns, content, training and enquiry handling.
- Supporter care – Responding sensitively and efficiently to legacy enquiries and helping colleagues feel confident talking to supporters about gifts in wills.
About you
To succeed as our Senior Legacy Marketing Manager (UK and International), you’ll be a confident and strategic legacy marketing professional with a strong track record of delivering impactful campaigns that inspire supporters to leave a very special gift. You’ll bring a deep understanding of legacy fundraising, ideally gained within the charity or NGO sector, and feel comfortable working across both UK and international markets.
You’ll be highly organised, proactive and detail-oriented, with the ability to craft compelling messages for direct response and manage multi-channel campaigns.
Skills and experience you’ll need to bring as part of this role:
- Track record and knowledge of legacy marketing and legacy strategy, ideally as a practitioner.
- Strong understanding of direct marketing, digital marketing or supporter fundraising, with excellent copywriting and creative skills.
- Proven strategic planning skills, with the ability to manage budgets, suppliers, data and reporting.
- Experience of working collaboratively with international teams across multiple countries and time zones.
- Ability to engage supporters with sensitivity, care and confidence, including through legacy events and enquiry handling.
- Proficiency in relevant fundraising or database systems, ideally Salesforce CRM.
- A demonstrable interest in farm animal welfare issues and Compassion’s mission.
If you don’t meet every requirement but believe you could thrive in this role, we encourage you to apply.
Why join us
This is a rare opportunity to lead a global legacy marketing programme that directly supports a mission to end factory farming.
We offer a supportive, flexible workplace with a strong focus on wellbeing and development, including:
- 25 days annual leave + bank holidays
- Health Cash Back Plan and 24/7 GP access
- Employee Assistance Programme and MHFA support
- Premium Calm App subscription
- Electric car scheme available
- Defined contribution pension scheme
- Enhanced discretionary sick pay
- Hybrid working model (role and location dependent)
- Free onsite parking and office next to mainline station
- Cycle Benefit scheme and other savings options
- Ongoing learning and development opportunities
How to apply and key dates
If you’re ready to make a global impact, we’d love to hear from you. Please submit your CV and a cover letter outlining how you meet the Person Specification. To support a fair and unbiased recruitment process, we kindly ask that you do not include a photo in your CV.
Please note that we may begin interviews on a rolling basis, so early applications are encouraged.
Closing date: Friday 14 August 2026
1st Stage (Teams) Interview: Week commencing 17 August 2026
2nd Stage (Face to Face at HQ) Interview, with task: Week commencing 24 August
“Join us in building a more compassionate future for animals, people, and the planet.”
As part of Stage 1 interviews, shortlisted candidates may, for some roles, receive pre‑shared, values‑based interview questions to support a positive candidate experience. If you require any adjustments during the recruitment process, please let us know, we’re always happy to support candidates.
About Compassion
Compassion in World Farming International is a leading global organisation working to end factory farming. Founded in 1967 by British farmer Peter Roberts, we’ve spent over 50 years driving change, successfully campaigning to ban cruel practices such as barren battery cages, veal crates, and sow stalls across the UK and Europe.
Our work combines advocacy, campaigning, and collaboration with policymakers and businesses to promote animal welfare and sustainable food systems. We envision a future where animals are treated with compassion, and farming supports both people and the planet. To learn more about our mission, culture, and opportunities, please explore our Candidate Pack, and Careers Page on our website.
To comply with legal requirements in the UK and internationally, all applicants must be able to demonstrate their right to work in the country where the role is based.
Compassion in World Farming is absolutely committed to providing equal opportunities for everyone regardless of their background. We value diversity and live experience and acknowledge the underrepresentation of people from certain backgrounds, both within our organisation and across the sector. We welcome applications from underrepresented groups, whether these be of ethnicity, gender, identity, religion, physical ability, sexual orientation or other.
Compassion in World Farming International is a leading global organisation working to end factory farming.



The client requests no contact from agencies or media sales.
Business Analyst
We’re looking for a collaborative and motivated individual to join our Digital, Technology & Data Services team as a Microsoft Dynamics 365 CRM Business Analyst.
Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.
Position: 000027 Business Analyst - Microsoft Dynamics 365 CRM
Location: Home-based, Nationwide UK. However, occasional travel will be required as part of this role (may include team meetings or other work-related meetings)
Hours: Full-time, 35 hours per week
Salary: Circa £45,000 per annum (inner London weighting £3,950 per annum/pro rata or outer London weighting £2,457 per annum/pro rata may be applied in accordance with where you live)
Contract: Permanent
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Health Cash Plan, flexible working opportunities available.
Closing Date: 2 August 2026
Interview Date: TBC
The Role
Initially reporting to the Associate Director for Knowledge and Insight, the Business Analyst will support the development and ongoing improvement of the organisation’s Microsoft Dynamics 365 CRM platform. The role will analyse and translate business needs into clear, well-structured technical requirements, helping to deliver Microsoft Dynamics 365 CRM improvements that enhance customer services, strengthen engagement and improve operational efficiency.
The role acts as a key bridge between operational teams and technical delivery colleagues, ensuring changes are driven by genuine organisational needs, aligned with strategic priorities, and designed to deliver sustainable long term value.
Key responsibilities will include:
· Working with stakeholders across the organisation to understand business processes, user needs and priorities
· Analysing, documenting and translating business requirements into clear functional specifications for Microsoft Dynamics 365 CRM development
· Collaborating closely with Digital, Technology & Data Services colleagues to support the delivery of Microsoft Dynamics 365 CRM enhancements
· Ensuring Microsoft Dynamics 365 CRM developments align with organisational strategy and deliver measurable business benefits
· Supporting continuous improvement of the Microsoft Dynamics 365 CRM platform, championing usability, efficiency and best practice
About You
You will:
· Have experience or a proven track record of working as a Business Analyst on CRM systems, ideally Microsoft Dynamics 365.
· Have strong skills in requirements gathering, analysis and documentation
· Be confident working collaboratively with both technical and non technical stakeholders
· Have experience translating operational needs into effective technical solutions
· Be organised, analytical and focused on delivering long term value for the organisation
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
Applications
You will be asked to submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.
If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role.
You will be able to view the role profile when you apply.
Stroke Association
Finding strength through support
The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of our supporters and donors that we can provide vital support.
Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity.
We are working to improve the representation of this lived experience at all levels within the Stroke Association and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work.
We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Analyst, Business Analyst, Data Analyst, Microsoft Dynamics, Microsoft Analyst.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP
Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world. We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.
We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working and provide excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible.
Job Description
Do you have experience in designing, reviewing or improving administrative or operational processes, with a focus on the user experience above all? Do you lead change and service improvement initiatives while working collaboratively with a wide range of stakeholders? If the answer is yes, then we want to hear from you.
We are looking for a Business Analyst to lead and deliver a transformation roadmap that redesigns and improves student services, using service design and business analysis approaches to create efficient, student-centred processes across the Union.
The role is full time (with part time possibility) and a fixed term contract for 12 months. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office).
Duties and Responsibilities
You will lead the delivery of a transformation roadmap to redesign and improve student services across the Union, focusing on creating efficient, user-centred processes that enhance the experience of student leaders and staff. This will involve analysing current ways of working, identifying opportunities for improvement, and balancing quick wins with longer-term change aligned to the academic cycle.
You will work closely with students, staff and stakeholders across the Union to co-design services and ensure they meet real user needs. Using data, insight and feedback, you will prioritise improvements, build engagement, and ensure that systems and tools—working in partnership with IT and Digital—support the delivery of better services.
Alongside delivery, you will help embed a consistent approach to service design and process management, producing clear documentation and building organisational capability for continuous improvement. You will also ensure that all changes align with governance, risk and compliance requirements, supporting sustainable and effective service delivery.
Our ideal candidate will have strong analytical and problem-solving skills, a good understanding of service design or business analysis approaches, and the ability to communicate complex processes clearly to diverse audiences.
For full details on this role, please view the job pack attached below.
Please be aware, we have displayed the full salary range in line with our recruitment policy. New appointments would normally be made at the starting point of the scale.
Interviews will take place between 3rd - 7th August.
An outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.


The client requests no contact from agencies or media sales.
Are you passionate about using research and insight to help organisations make better decisions and create greater impact? Join Shelter as our Audience Research and Insight Manager and play a key role in helping us better understand the people we support, engage and influence.
About the role
The role of Audience Research and Insight Manager is a vital role, working with teams across Shelter to develop valuable insights into our key and varied audiences, ensuring user needs are valued along with the needs of the organisation, and our work is underpinned by actionable insight. Our audiences include donors (regular givers, occasional donors, eventers, community fundraisers), retail audiences (online and high street shoppers and donors), campaigners, service users, volunteers and elite audiences (journalists, politicians, policy makers, housing professionals) and corporate partners.
Role specifics
We’re looking for someone who can lead and develop audience research and insight that helps Shelter better understand, engage and support the people we work with. You’ll manage a team of User Researchers, champion user-centred and inclusive research practices, and bring together evidence from research, analytics and audience data to generate clear, actionable insights. Working collaboratively across the organisation, you’ll help teams make informed decisions about audiences, messaging and channels, while promoting an insight-led culture, monitoring external trends and ensuring research continues to shape Shelter’s strategy and impact.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
This role sits in the 7-person Strategic Evaluation and Insight team which sits in the Digital and Audience Engagement sub directorate, within the Campaigns, Policy and Communications (CPC) department.
The team is a keystone in shaping and delivering the work of Shelter bringing together Strategic Monitoring, Evaluation and Learning, Audience insight and User Research.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.







