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Philanthropy Manager
·£45,000 plus benefits
·Remote with occasional travel to regional offices in Burgess Hill or York offices
·Closing midnight Friday 17th July 2026
·Annual leave allowance / any other stand out benefits
Role
Brainkind is the UK’s leading charity that supports people that have been affected by brain injury. The charity provides a range of services that includes innovative rehabilitation and ongoing support to ensure that there is life after brain injury.
The organisation provides support to individuals at all stages of their rehabilitation. This includes
·Supported living
·Neurological Centres
·Residential homes
·Hospitals
The Philanthropy Manager is responsible for leading the leadership and development of Brainkinds philanthropy fundraising activities. This role will focus on the delivery of Brainkind’s capital fundraising initiatives, cultivation and stewardship of high-net-worth individuals and grow strategic corporate partnerships. This is a newly created role that will play an integral part of the Brainkind fundraising strategy.
The primary duties for the role will include
·Develop and deliver capital fundraising strategies to support major infrastructure and service development projects
Experience and skills required for the role will include
·Previous experience of working in a philanthropy focused role with understanding of engaging with high-net-worth individuals, potential major donors and corporate partners.
·Strong organizational and planning skills
·Excellent relationship management and donor stewardship skills
·Strong verbal and written communication skills
·IT literate with the ability to use Microsoft Office and an in-house CRM system
Please download the Candidate Info Pack provided for further information about the role, timelines and next steps.
Please note, we cannot shortlist candidates who have not had a screening call so please allow enough time to have a call before the closing date.
Closing date for applications: Midnight Friday 17th July 2026
Interviews are expected to be held on the week commencing Monday 27thJuly 2026via Teams.
We provide lifelong support to serving and ex-serving personnel and their families. Our support starts after one day of service and continues through



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SLRA is a well-established local migrant support organisation working with and for refugees, asylum seekers and other migrants who are at risk or in crisis as a result of immigration issues. We provide specialist immigration advice, as well as a broad range of practical, social and therapeutic support services. SLRA also campaigns for a fairer immigration system, local people with lived experience in influencing local and national policy and practice.
About the role
We are looking for an experienced and proactive Finance Manager to manage and develop our operational financial processes and systems. You will work closely with the CEO, Development Manager, and other members of the team to ensure efficiency and accuracy in record keeping and reporting. There is potential opportunity for the successful candidate to develop the role and increase its responsibilities. Take a look at the job pack for more information.
For all roles, we particularly welcome and encourage applications from individuals of the global majority, and those who are migrants or refugees, and those with lived experience of the hostile immigration system.
Benefits include:
Applications will be reviewed and candidates invited to interview on a rolling basis, please apply promptly.
To ensure that migrants live safely with access to justice and opportunity
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hope for the Future is a dynamic UK-based charity working to drive democratic climate action. We are looking for a Fundraising Manager with the confidence to step into an established, successful system and keep our momentum going.
You will be a brilliant relationship builder, an organised manager of data and pipelines, and an excellent communicator who can write compelling narratives. Above all, you will be someone who collaborates naturally across a small, passionate team to champion a healthy culture of impact storytelling and income generation.
About Hope for the Future:
We support constituents, local groups, and national campaigns to secure ambitious action from local and national government by equipping them to have highly effective, relationship-building conversations with their politicians.
Over the past decade, we have supported more than 10,000 people to engage with politics, over half of whom had never taken action beyond voting. Through training, strategic advice, and tools, we don't just change conversations; we tangibly influence policy.
You will have:
A track record in Trust & Grant success: pulling together compelling data and case studies to write winning bids for large-scale grants.
Exceptional written skills for drafting persuasive proposals and impact reports.
A love of data to oversee our fundraising pipeline using our CRM (Beacon), working with organised spreadsheets, and clear, achievable timelines.
The ability to support others to succeed and feel confident managing a direct report or mentoring colleagues on how to spot fundraising opportunities.
The ability to balance the day-to-day writing tasks with big-picture financial targets .
The ability to balance competing priorities in a fast-paced, small charity environment.
A willingness to travel nationally and work occasional evenings or weekends as required for key events and funder engagement (claimable as TOIL).
A genuine commitment to climate action and democratic engagement with grassroots communities.
It would be great if you also have:
Experience supporting corporate partnerships or earned/consultancy income streams.
Familiarity with Monitoring, Evaluation, and Learning (MEL) frameworks.
An understanding of UK climate policy, nature campaigning, or the UK political system.
The Role
Your core focus will balance bid writing with strategy and comms management:
Securing Income: Crafting and submitting high-quality, persuasive trust and grant applications (targeting five- and six-figure funding) and managing timely reports back to our current partners.
Managing the Pipeline: Working closely with the CEO to track our fundraising goals, manage cash flow awareness, and keep our CRM system (Beacon) up to date.
Supporting Earned Income: Helping to streamline the internal processes behind our paid consultancy and campaign training services, collaborating with our Policy & Engagement team to track leads.
Leading People: Providing supportive, empowering line management to our part-time Digital Communications and Campaigns Coordinator.
Looking Forward: As the contract nears its end, you will collaborate with the CEO to help us lay the groundwork for our next strategic fundraising cycle.
How to Apply
Please visit our website jobs page to submit your anonymised CV and cover letter.
Our Commitment to Inclusion
We warmly welcome applications from everyone and celebrate diversity across all backgrounds. If you don’t meet every single requirement listed, please don't let that deter you, we would still love to hear from you.
Salary: £34,937.60 per annum (£27,950.08 pro-rata)
Hours: Part-time (28 hours per week)
Contract Type: 12-month fixed term (Maternity Cover)
Location: Remote anywhere in the UK (or Sheffield Head Office/Hybrid working)
Benefits: 30 days annual leave (pro-rata) + bank holidays, pension, wellbeing support.
Closing Date: 13 July 2026 | Interviews: w/c 20 July 2026
Important Contract Notice: Please note that this is a temporary, fixed-term contract for 12 months to provide essential maternity cover. This is a non-permanent position.
(Please note this role is primarily remote, however there is the option for hybrid working at our head office in Sheffield. Some travel may be required for this role)
Our mission is to equip people across the UK with the tools they need to have effective conversations with their local politicians on climate change
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Digital Marketing Manager
The Talent Set are delighted to partner with our client on a fantastic Digital Marketing Manager role. This position offers an exciting opportunity to lead strategic marketing initiatives for a reputable charity, making a meaningful impact through innovative campaigns and community engagement.
Key Responsibilities
Person Specification
What’s on Offer
Salary: £36,500 - £38,500
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
For more than 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service or reason for leaving. By working for FEC, you will become part of a vibrant team living the charity’s values: Expert, Supportive, Passionate, Open and Honest, Resilient and Collaborative.
Brief role description
The Key Account Manager will drive employer engagement across the Technology and Manufacturing Sectors.
In this role you will build and develop strategic relationships with employers to create high-quality career opportunities for the Armed Forces community, including Service Leavers, Veterans, Reservists and their families. You will play a key part in connecting talented individuals with forward-thinking organisations while shaping sector-specific pathways aligned to future workforce needs.
You will shape and deliver an insight-led employer engagement approach that reflects sector needs, creating meaningful opportunities across a range of roles while building strong talent pipelines. The role will also involve targeted campaigns and representing the organisation through high-quality events and engagement activities that connect employers with the Armed Forces community.
Who we are looking for
To be successful in this role you will need to have extensive experience in business development and networking and have a comprehensive understanding of recruitment and selection.
You will need to be a motivated self-starter, with an ability to deliver output against demanding schedules. You will also need to have strong presentation and administrative skills and excellent communication and interpersonal skills with the ability to collaborate effectively with both internal and external stakeholders.
The ideal candidate will be able to demonstrate empathy and an understanding of the Armed Forces community, including the unique challenges and strengths related to their employability. They will also have experience in marketing and public relations and be resilient, adaptable and capable of managing the demands of the role with a proactive approach.
Although this is a home-based role, you should be based within a reasonable commuting distance to London to attend key meetings, networking events and employer engagements as required.
Interested? Want to know more about the Charity? Check out our website.
Eager to know more about the role? Have a look at the Job Description.
What’s in it for you? Check out our Benefits.
Have we convinced you to apply? If so, submit your CV and Covering Letter by Sunday, 19 July 2026.
Got questions about the role? Get in touch with the People Team at the Forces Employment Charity.
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made The People Team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process. We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
#LI-DNI
We provide life-changing support, jobs and training opportunities to Service leavers, veterans, reservists and their spouses, partners and Children


The client requests no contact from agencies or media sales.
Fawcett is recruiting a Fundraising Manager to own day-to-day fundraising delivery and help strengthen how fundraising works across the organisation. This is a manager-level role with real responsibility: bringing structure, judgement and follow-through to live fundraising activity, leading trusts and foundations as a core technical area, and helping develop wider fundraising opportunities over time.
You would work closely with our Head of Income and Organisational Development, who leads the strategic side of this work, while this role acts as its operational counterpart. We are looking for someone with strong fundraising experience, especially in trusts and foundations, excellent bid and report writing skills, and the ability to operate autonomously in a small organisation.
We know that women and people from marginalised backgrounds are less likely to apply unless they meet every requirement. If this role feels like a strong match for your skills and approach, we would encourage you to apply.
Our vision is a society in which women and girls in all their diversity are equal and truly free to fulfill their potential



The client requests no contact from agencies or media sales.
ABOUT THE ROLE
We are looking for an experienced Communications and Marketing Manager with excellent organisational
skills to develop, implement and manage effective communication strategies for a charity based in the
healthcare sector, with a national and local reach across the UK and Ireland.
You’ll have demonstrable experience in planning and implementing different communications strategies
across a range of marketing channels to help us grow our organisational profile, uphold our vision
and values, while extending our reach across the sector to support growth and awareness among the
community we support.
As part of the daily management of the charity’s communications and marketing needs, you’ll work with colleagues and volunteers to raise awareness maximise awareness of our support model, support the organisation through attendance of national and local events and be part of a team representing the charity at key exhibitions during the year requiring you to be away overnight for up to 3 or 4 nights at a time (depending upon location) – approximately 3-4 times per year. Further information will be available to candidates taken forward for interview.
You will be integral to our communications and marketing approach, collaborating with colleagues who manage our social media and published communications (e.g. member magazine). Above all you are someone who fosters an organisation wide approach working with, mentoring and supporting colleagues to ensure a planned, structured and collaborative approach to our communications and marketing planning.
The ideal candidate must have a proven track record in managing communications, producing effective content and campaigns across a range of channels (print, digital, online) for at least TWO years, ideally bringing additional experience from within the charity sector.
The role is primarily remote and the successful applicant can work from a location of their choice (subject to representing the charity at key meetings, internal meetings and exhibitions throughout the year). The role holder will make optimum use of video conferencing and online collaboration tools to work as part of a wider communications team so the team feels connected and engaged in its approach.
Interviews will be two-stage for successful candidates. Initial interviews will be held via video conferencing (such as Zoom) with successful candidates going through to a second round. Second round interviews will be face-to-face interview (with advance notice). Successful candidates will, in advance of the second round, be given a short working brief and asked to present their campaign ideas at interview together with past examples of their work.
UK travel within the role is expected with the charity reimbursing reasonable travel costs where agreed up front and on behalf of the charity.
KEY RESPONSIBILITIES
PERSON SPECIFICATION
Essential Experience
Desirable Experience
SKILLS AND QUALITIES
APPLICATION SUBMISSION
To apply, please submit:
Interviews will be two-stage for successful candidates. Initial interviews will be held via video conferencing (such as Zoom) discussing previous experience and role fit with successful candidates going through to a second round. This includes alignment to IA’s values. Please allow up to 1 hour for this stage.
Second round interviews are expected to be in in-person in a central location - advance notice will be given and the charity will reimburse reasonable travel expenses, approved in advance. Successful candidates will, in advance of the second round, be given a short brief and asked to present their campaign ideas from a charity working example at the interview. This should be available to us at least 48 hours prior to interview to allow us time to review.
Additionally second stage applicants will be asked to provide examples of their own work, at least 48hrs prior to the interview. You should be comfortable sharing past content that you have created previously which will be treated with the strictest confidence. Please allow up to 1.5 hours for this second stage.
Applications should be submitted via the advertising platform including your CV and covering letter. See attached role profile for recruitment timetable and further details about us/the role, including contact details for an informal chat, if required, before applying. Applicants are encouraged to ensure availability in line with the recruitment timetable in the attached job specification.
While IA recognises the value of AI technology in the current climate, IA reserves the right to ignore applications where we have reason to believe that they have been wholly produced using generative AI tools.
Please let us know if you require any additional support to attend or undertake an interview or if there is anything we should consider as part of the interview process.
Apply as above. Additionally, please refer to the recruitment timetable in the attached job specification.
The client requests no contact from agencies or media sales.
Policy and Public Affairs Manager
Location: Remote, with some travel to Cannock, London and other locations as required
Reports to: Charity Director
Team: Charitable Service
At Newlife, we’re entering an exciting new chapter - we’re on a mission to empower disabled children and their families, to live life to the fullest and champion the joy of childhood.
So we’re investing in our people and building the team we need to deliver our new strategic ambitions.
Newlife is looking for an experienced and values-driven Policy and Public Affairs Manager to lead our policy, influencing, public affairs and campaigning work. This is an exciting opportunity to shape national conversations and drive meaningful change for disabled children and their families across education, health and social care systems.
In this role, you will ensure that lived experience is at the heart of Newlife’s influencing work, developing evidence-based policy positions, building strategic relationships and delivering campaigns that challenge barriers, raise awareness and improve outcomes for families.
About the role
As Policy and Public Affairs Manager, you will provide strategic and operational leadership across Newlife’s policy, campaigns, public affairs and lived experience activity. You will identify opportunities to influence policy and practice, develop compelling cases for change, and represent Newlife with decision-makers, sector partners and external stakeholders.
You will also oversee the delivery and development of the APPG for Access to Disability Equipment, working with parliamentarians, government departments and sector organisations to increase awareness of the issues affecting disabled children and families.
Key responsibilities
o Lead the development and delivery of Newlife’s policy, public affairs, campaigning and influencing strategy.
o Develop evidence-based policy positions informed by research, service insight and lived experience.
o Ensure the voices of disabled children and families shape Newlife’s policy, campaigning and influencing work.
o Oversee the APPG for Access to Disability Equipment and build relationships with parliamentarians, policymakers and sector partners.
o Lead campaigns and influencing activity that raise awareness, challenge barriers and support policy change.
o Build strategic partnerships and coalitions to strengthen Newlife’s influence and collective impact.
o Represent Newlife externally at parliamentary events, conferences, roundtables and sector forums.
o Provide effective leadership for policy, campaigns and lived experience activity, including line management of the Lived Experience Coordinator.
o Contribute to organisational strategy, planning and growth as a member of the Charity Leadership Team.
About you
We are looking for someone with significant experience in policy development, public affairs, campaigning or influencing, ideally within the charity, public or not-for-profit sector. You will bring strong knowledge of policy and influencing processes, excellent communication skills and the ability to build trusted relationships with senior stakeholders and decision-makers.
You will be confident developing policy briefings, consultation responses, reports and position papers, and able to use evidence, research and lived experience to influence change. You will also be a collaborative leader with a strong commitment to inclusion, equity and the rights of disabled children and their families.
Essential experience and skills
o Experience of developing and delivering policy and influencing strategies.
o Experience of building relationships with parliamentarians, policymakers, government departments or national stakeholders.
o Experience of managing campaigns, consultations or public affairs activity.
o Experience of partnership and coalition working.
o Experience of using research, evidence and lived experience to influence change.
o Strong understanding of education, health, social care and disability policy.
o Excellent written and verbal communication skills.
o Strong leadership, people management, strategic thinking and analytical skills.
o Degree-level qualification or equivalent professional experience.
For the full person specification, please refer to the attachement below
Why join Newlife?
This is a unique opportunity to play a leading role in strengthening Newlife’s voice and influence, helping to create systemic change for disabled children and their families. You will work with passionate colleagues, families, professionals and partners to shape policy, improve practice and ensure lived experience drives meaningful action.
If you are a strategic, compassionate and influential leader who wants to make a lasting difference, we would love to hear from you.
Benefits
In return, you will receive 25 days’ annual leave plus bank holidays, a generous in-store discount, a cash health plan, discounts on restaurants, travel and insurance, and access to an Employee Assistance Programme through Retail Trust.
#Policy and Public Affairs Manager #Policy and Public Affairs #Policy Manager #Public Affairs Manager
The UK’s largest charitable provider of specialist equipment for disabled children.


The client requests no contact from agencies or media sales.
Shaftesbury is a national disability charity that supports more than 4,000 children, young people and adults with a disability every year to live a life that truly adds up for them. That is at the heart of everything they do.
Their vision ‘all together better for disability’, is about working alongside the people they support so they can participate, contribute and be valued for who they are.
Their work is spearheaded by 1,500+ dedicated staff and volunteers who deliver a wide range of disability care, special education and rehabilitation services across England, Wales and Northern Ireland, around the clock.
To achieve their vision, they are looking for an Individual Giving Manager with a focus on acquisition to work alongside the Head of Individual Giving across regular gifts, appeals, lottery, raffle and other new products.
The Individual Giving Manager drives the recruitment of new supporters and supports the stewardship of warm audience, generating sustainable income for Shaftesbury. The proportion of acquisition focus v retention focus is likely around 70/30.
This role focuses on maximising long-term value through innovative and impactful multichannel campaigns including reactivating lapsed supporters, optimising supporter conversion and delivering engaging onboarding experiences. The Individual Giving Manager will work on growing regular giving, cash and gaming pipelines and manage exciting projects which could include digital, DRTV, face-to- face, telemarketing, direct mail and radio. The role will provide assistance to the Head of Individual Giving with all retention activity, including cash appeals and newsletters.
Shaftesbury is happy to consider fundraisers or officer level candidates looking to step up into their first manager level role. At present this role doesn’t line manage, so management experience is not necessary. The successful candidate will be able to demonstrate an enthusiasm for fundraising, supporter journeys and creative thinking and may have experience within a UK based charity in either IG and legacies, community fundraising, corporate or philanthropy.
This role is hybrid, with 4 days per month on average at either the Gateshead office or London office. The one role is being advertised twice to ensure candidates from both geographic locations see the role within their search remit and feel able to apply.
Application notes
Please download the Candidate Info Pack provided for further information about the role, timelines and next steps.
To progress your application, please contact THINK Recruitment using the information in the Candidate Pack to organise an informal screening call. Please note, we cannot progress candidates through to longlist without speaking with them, so please ensure you leave enough time to organise a screening call before the role closes.
If you need assistance with downloading the pack, please send an email to THINK and our team will support you.
Closing date for applications: Midnight Sunday 12th July
Stage 1 interviews are likely to be held on Tuesday 21st July and Stage 2 on Tuesday 28th or Friday 31st July.
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
The Community Fundraising and Volunteers Manager is responsible for managing and delivering an ambitious, values-led community fundraising programme that meets Muslim Aid's income targets while deepening community engagement and volunteer impact.
Working within Muslim Aid's Growth Department and reporting to the Head of Growth, the post-holder will lead a dedicated team, oversee all community fundraising campaigns (including Ramadan, Qurbani and Emergency appeals), and manage a national volunteer network. The role ensures all activity is compliant with regulatory, ethical and Islamic values-based standards and that Muslim Aid's community fundraising is delivered in line with the MAUK Growth Strategy 2026–2030.
About the Role:
About You:
You must currently hold the right to work in the UK. Muslim Aid is not offering sponsorship for this role.
To be successful in this role, you will need:
Why you should apply:
Join Muslim Aid as our Community Fundraising and Volunteers Manager and take a leading role in managing and delivering an ambitious, values-led community fundraising programme in line with Muslim Aid’s Islamic values and MAUK Growth Strategy 2026–2030. You’ll lead a dedicated team, oversee community fundraising across key campaigns, and build a strong national volunteer network to grow sustainable income and strengthen community engagement across the UK. If you’re passionate about inspiring supporters, empowering volunteers and delivering meaningful fundraising experiences that enable life-changing humanitarian work, apply now to make a real impact across communities throughout the UK.
Benefits you will enjoy working for us:
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
Pre-employment Checks:
Due to the nature of our work with children & vulnerable communities, Muslim Aid operates rigorous safeguarding and PSEA procedures in our recruitment process. We are committed to the prevention of sexual abuse, exploitation and adopt a zero-tolerance approach to SEA, as a result, any employment with Muslim Aid is subject to the following checks prior to your start date:
We will do everything possible to ensure that only those who are suitable to work with children and vulnerable people are recruited to work for us.
About Us
Head and neck cancer is one of the fastest-growing cancers in the UK, now affecting around 17,000 people each year. Oracle Head & Neck Cancer UK is a mission-driven national charity dedicated to improving head and neck cancer patient quality of life and outcomes in the UK through support of key programmes, raising awareness and addressing growing healthcare inequalities. We fund groundbreaking research that changes lives and we collaborate across the sector to maximise impact for patients.
The role
We’re seeking a strategic, hands-on Fundraising Manager with broad experience across all income streams but may consider either trusts or corporate fundraising as a speciality. We need someone energetic, committed and with a flexible approach who will be willing to contribute to everything that our small charity has to offer.
Oracle Head & Neck Cancer UK is currently moving towards a new direction and we have a unique and exciting opportunity to develop an organisation that creates maximum impact for head and neck cancer patients and their families. This is your chance to be part of a small charity with big ambition.
What We Offer
· Competitive salary.
· Remote working.
· Professional development and mentorship.
· Meaningful work with measurable impact and a collaborative team environment.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Essential
Desirable
Benefits
Learn more about Luton Foodbank
Providing emergency food, practical support and hope to people in crisis across Luton, while working towards ending hunger and poverty.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why this is an exceptional opportunity
This is a rewarding and varied role for a strategic communications professional who wants to make a real difference to global health. You will be joining Global Health Partnerships at a pivotal moment — as we launch an ambitious new parliamentary advocacy programme on maternal and child health, rebrand following our transition from THET, and build our profile as the leading UK voice on NHS institutional partnerships and global health workforce policy.
You will lead GHP's day-to-day communications function while working closely with the new Senior External Affairs and Communications Lead to translate our programmes and evidence into compelling stories, campaigns, and content that reach parliamentarians, funders, journalists, and the public. If you want a communications role where your work directly shapes policy outcomes, this is it.
Job Purpose
Reporting to the Senior External Affairs and Communications Lead, you will lead GHP's communications function, ensuring that the organisation's work is consistently, compellingly, and strategically communicated to external audiences — including policymakers, funders, clinical communities, the media, and the public.
You will oversee GHP's digital presence, publications, and content output across all channels, while working in close partnership with the Senior External Affairs and Communications Lead to produce the communications assets — case studies, media materials, social content, campaign copy — that underpin GHP's advocacy priorities, including the Maternal and Child Health Programme.
You will line manage the Digital Marketing Coordinator, providing direction and quality assurance across day-to-day communications activity.
For full details of the role check out the Communications Manager job pack.
What we offer:
Along with your salary which is paid monthly, you'll receive:
How to apply:
Please apply with a CV and a covering letter of no more than two pages on our website by 10th July 2026.
Your covering letter should address: why you are interested in this role at GHP; how your experience of communications and content work is relevant; and how you would approach building a coherent, compelling organisational voice for GHP across its full portfolio of work.
GHP is committed to equity, diversity, and inclusion in our recruitment. We particularly welcome applications from people with lived experience of the communities and health systems our work engages with.
The client requests no contact from agencies or media sales.
Corporate Complaints Manager
Cambridge
Permanent
Full-Time
This is an exciting opportunity to join CHS Group in this newly established post. Do you have the expertise and confidence to lead on complaint handling and help shape how we listen, respond, and improve for our customers? If so, this is an opportunity to make a real impact. As Corporate Complaints Manager, you’ll play a key role in delivering a high-quality, customer-focused complaints service, ensuring every customer feels heard and supported.
You will be joining a long-established, locally based and independent housing association with strong local partnerships. We have a reputation for delivering on our values of care, openness and trust in our housing and community services. We continue to build on this strong foundation, with ambitious plans to further develop our services and infrastructure.
You’ll lead on our overall approach to complaint handling, working with teams to support their complaint responses and help ensure we remain fully compliant with regulatory requirements, including the Housing Ombudsman Complaint Handling Code.
You’ll also use insight and data to drive service improvements, helping us learn from feedback and strengthen the overall customer experience.
About the role
Reporting to the Executive Director, Customers Services you will:
· Monitor and where necessary promote improvements in compliance against our complaints and compensation policies, ensuring timely and high-quality responses
· Support customer facing teams to maintain a positive complaint handling culture and service through training, sharing data and good practice
· Lead on liaison with the Housing Ombudsman, ensuring all enquiries are responded to and that CHS learns from cases.
· Analyse complaint data and identify trends, root causes, and opportunities for improvement
· Support continuous improvement across the complaints process and customer experience
· Prepare our internal and external reporting and self-assessments and ensure they are published on time.
What You’ll Bring
You’ll bring a strong background in complaint handling and customer service, along with the confidence to challenge and influence colleagues.
Experience
· Experience of handling complex, high-volume complaints within a social housing, local government or other regulated organisation in a customer facing environment
· Experience of implementing change to drive up standards and performance
· Experience of using and improving databases / IT systems for customer and/or complaints data.
· Experience of collating and presenting data to a range of audiences
· Good knowledge of the Housing Ombudsman’s Complaints Handling Code and regulatory framework for social housing
Skills
· Excellent communication, influencing and listening skills
· Outstanding customer focus with the ability to balance empathy, accountability and operational compliance
· Excellent investigative and problem-solving skills
· Excellent analytical skills, using data to drive improvement
· Understanding of safeguarding, vulnerability and partnership approaches that support customers with complex needs
· A collaborative and assertive approach to working with colleagues and teams to drive improvement
Qualification:
Level 4 housing qualification regulated by the Office of Qualifications and Examinations Regulation (Ofqual) or willingness to work towards.
Hybrid Working Arrangements – the majority of the working week will be office-based in Histon in the first six months (probation period). Thereafter it may be possible to apply for a higher proportion of hybrid working, with service delivery being the prime consideration.
Benefits of working for CHS Group:
· Employee discount scheme (retail, leisure, gym membership and fitness equipment)
· Doctor Care Anywhere (telehealth service offering private online GP and nurse appointments via video and phone)
· Employee Assistance Programme
· Financial wellbeing hub - access to advice and support from experts, whether you're budgeting, interested in investing or retirement planning
· Refurbished Tech - access to the latest models at affordable prices, with a 12-month warranty and 30-day money back guarantee.
· Cycle to work scheme (salary sacrifice)
· One day off a year to volunteer for a charity of your choice
· 30 days holiday, increasing to 35 days per annum, inclusive of bank holidays (pro rata for part-time staff), depending on length of service
· Holiday purchase scheme - up to 5 days per annum (pro rata for part-time staff)
· Company sick pay
· 58p per mile business mileage allowance
· Refer a friend scheme (£250)
· Contributory pension scheme, which both you and CHS contribute to
· Enhanced maternity and paternity leave
· Flexible Working Policy
· Full induction
· Comprehensive free training and development opportunities with paid time off
· Free DBS (for relevant posts)
· Free onsite/nearby parking
· Hybrid Working Policy
· Flexitime
As part of the recruitment and selection process candidates will be required to complete a Personality Profiler
CLOSING DATE FOR APPLICATIONS: Midnight Sunday 12th July 2026
INTERVIEWS: Friday 31st July 2026