Charity manager jobs in Battersea, greater london
Finance Officer
P/T (0.6FTE) Finance Officer- £32,000 circa pro rato
Homebased with some travel to London.
We are seeking to appoint a Finance officer to join our small but dynamic Finance team.
As a Finance Officer you will support the Senior Finance Manager by delivering accurate and timely transactional finance services, maintaining financial records, and assisting with reconciliations, reporting, and audit preparation.
This role will ensure that the day-to-day financial operations of the organisation and its branches run smoothly and in compliance with policies.
Who we are
Landscape Institute is the UK’s chartered body for landscape professionals and an educational charity committed to advancing the practice of landscape. Through the work of our members, we strive to protect, enhance and conserve the natural and built environment, creating places that benefit both people and nature.
Members are at the heart of the LI. Supporting the professional development and practice of our members drives and motivates everyone engaged within the LI.
The role
This is an exciting opportunity for a finance officer who is organised, reliable and detail focused person to join the finance team.
This is a critical operational role within the LI, you will be supporting the Senior Finance Manager in the day to day running of our financial systems and processes. The role holder will work closely with the Senior Finance Manager and the broader LI Team to help ensure strong financial information and control across the LI.
Key Criteria
A key criteria for the role is a great team player who has excellent organisational skills, strong attention to detail and the ability to manage financial information appropriately.
Application process
If you are passionate about the role and have the skills and expertise we are looking for, we would love to hear from you,
Please apply with your CV.
More information about the role go to our website
Applications close 06th Jul
The client requests no contact from agencies or media sales.
Reporting to the Director of Fundraising, you will play a key supporting role within the fundraising team, assisting the Corporate Partnerships Manager and the Communications team. With a key aim of delivering agreed activity and growing income from corporate partnerships.
This role focuses on supporting the identification and recruitment of new regional, national and international corporate supporters, while also playing a lead role in managing and stewarding existing partnerships, with particular responsibility for communications activity and delivery of sponsorship activities and events.
World Horse Welfare has seen a substantial growth in corporate support over the past four years, so this post presents significant opportunities to be part of a growing income stream as the charity celebrates its centenary in 2027.
Whether you’re a recent graduate with a willingness to learn or an experienced candidate ready to hit the ground running, we offer a competitive salary tailored to your experience — starting at £28,000 per annum for entry-level applicants and up to £34,000 per annum for those with proven expertise. You’ll benefit from a supportive environment, opportunities to grow, and the chance to make a real difference from day one.
KEY RESPONSIBILITIES
Supporting New Business Development
- Assist in researching and identifying prospective regional, national and international corporate partners aligned with the organisation’s mission and values
- Support the development of tailored proposals, pitches and presentations for potential corporate supporters
- Help prepare outreach materials, including emails, decks, and briefing documents
- Maintain and update prospect pipelines and CRM records
- Attend meetings and events with prospective partners, taking notes and following up on actions
- Work closely with the charity’s rescue and rehoming centres and wider team to identify new corporate funding and partnership opportunities.
Managing Existing Corporate Partnerships
- Provide day-to-day support in the management of existing corporate accounts
- Build and maintain strong working relationships with partner contacts
- Ensure partnerships are delivered in line with agreed objectives and timelines
- Support the monitoring and reporting of partnership performance and impact
- Attend events linked to corporate supporters to represent the charity, with UK-wide travel sometimes required
- Help organise and attend large corporate volunteer days at the charity’s rescue and rehoming centres
Communications & Engagement
- Maintain a strong understanding of World Horse Welfare’s work to ensure relevance in our corporate partnership work
- Develop close working relationships with Communications team and work closely with them on creating and scheduling of agreed corporate content in line with communications schedules.
- Coordinate and deliver partnership communications, including newsletters, updates, impact reports, and social media content
- Lead on gathering content to form the basis of partnership communication obligations
- Work with internal teams to ensure consistent and high-quality messaging including drafting copy in line with brand messaging, obtaining appropriate images, developing related materials and ensuring approval processes are followed.
- Support the planning and execution of partner engagement activities, campaigns, and events
- Ensure partners receive appropriate recognition and visibility in line with agreements
Sponsorship & Agreement Management
- Assist in drafting and managing sponsorship agreements and partnership contracts
- Track and fulfil contractual benefits (e.g. branding, hospitality, social media, volunteering, speaking opportunities)
- Maintain accurate records of deliverables and ensure all obligations are met
- Support the review and renewal of agreements
Administration & Reporting
- Maintain accurate records within the CRM system
- Track income, pledges, and invoices
- Support preparation of reports and presentations
- Provide general administrative support to Corporate Fundraising Manager and Director of Fundraising in relation to corporate support
ABOUT YOU
Essential:
- Strong written and verbal communication skills
- Excellent organisational skills with attention to detail
- Ability to manage multiple tasks and deadlines
- Strong relationship-building skills
- Proficiency in Microsoft Office Applications – including Word, Excel, PowerPoint
- Proactive and eager to learn
- Strong interpersonal skills
- Collaborative approach and working style, able to work effectively across teams
- Creative thinking
- Passion for the organisation’s mission
- Willingness to travel
Desirable:
- Experience of managing corporate partnerships, or comparable transferable skills
- Experience with using CRM systems for profiling and building relationships
- Understanding of charity corporate partnerships
- Business development experience
- Experience of working in a charity fundraising team
World Horse Welfare’s vision is a world where every horse is treated with respect, compassion and understanding.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
This is a hands-on role that moves between two registers: structured qualitative research with proper analytical underpinning, and fast-turnaround reactive policy work. You will need to be genuinely comfortable in both able to run a multi-month thematic publication and turn around a tight briefing or consultation response within 48-72 hours when a policy window opens.
The role will lead The Difference's qualitative research and insight function, including research workstreams tied to the Difference Schools Partnership's annual thematic priorities, and our Harmful and Abusive Behaviours (HaB) workstream convening a sector council to build a shared framework for how schools understand and respond to peer-on-peer harm. You will produce briefings, evidence submissions and publications, manage external research partners, and work with the CEO, Head of Policy and Communications team to launch research with real impact. The role reports to the Head of Policy and works closely with colleagues across Strategy, Research and Programmes.
Key Responsibilities
- Lead The Difference's qualitative research and insight function, running research workstreams tied to annual DSP thematic priorities and emerging strands on MAT inclusion and LA working
- Design and deliver qualitative research with schools, MATs and local authorities interviews, focus groups, school visits and thematic analysis translating findings into evidence and policy recommendations
- Lead the Harmful and Abusive Behaviours research workstream, convening a sector council, producing briefing material and managing the route from convening to publication
- Produce timely, citable evidence for policy influence including drafting briefings, consultation responses and evidence submissions on fast turnaround
- Project manage publication cycles from scoping through to launch, working with coalition and media partners to maximise reach and tracking policy traction post-launch
- Brief, manage and integrate the outputs of external research partners where commissioned (e.g. FFT Datalab, Pro Bono Economics)
- Capture and develop case studies from DSP schools and the wider Difference network
About The Difference
-
Every day, the equivalent of 5,500 children are suspended from England's schools, doubling their likelihood of being NEET by 24. The Difference is a young education charity founded to change this story through whole school inclusion. We train school leaders, carry out our own research, and turn frontline insights into policy recommendations lobbying Ofsted and the Department for Education to improve funding and support for inclusion. Our vision is to see lost learning falling nationally by 2030.
About You
Essential
- Dual capability across reactive and structured research : comfortable producing tight briefings on a 48–72 hour turnaround and running multi-month qualitative publications
- Experience in education research, policy research or applied social research, with examples of published, commissioned or internally-influential work
- Strong qualitative research skills : interview and focus group design, thematic coding, framework development, synthesis across multiple sources
- Persuasive writing for mixed audiences : able to write clearly and concisely for policymakers, school leaders, the press and the sector, and comfortable ghost-writing for senior colleagues
- Project management discipline : able to run multiple workstreams in parallel, manage your own deadlines, and keep colleagues and external partners on track
- Comfortable working at pace in a fast-moving environment where priorities shift as policy windows open and close : self-directed, flexible and able to make good judgement calls under pressure
- Shared values with The Difference and personal commitment to improving life outcomes for young people
Desired
- Strong working understanding of UK education policy, particularly around inclusion, exclusion, SEND, accountability and school improvement
- Confident data literacy and basic quantitative analysis : comfortable interrogating population-level datasets and translating findings into accessible policy language
- Understanding of why language matters when writing about behaviour, exclusion and vulnerability, and the ability to frame behaviour as a signal of unmet need consistently across all work
- Lived experience or insight into the school experiences of marginalised young people
- Experience of working in or with schools, multi-academy trusts or local authorities
- Existing relationships in education research, policy or sector organisations
Please see the attached Job Description for full role details and person specification.
We are committed to building a diverse team and strongly encourage applications from under-represented groups in the charity sector. As part of our commitment to fairer recruitment, all applications will be assessed with names and protected characteristics redacted.
The Difference exists to improve the life-outcomes of the most vulnerable children by raising the status and expertise of those who educate them.
The client requests no contact from agencies or media sales.
About us
The Lucy Faithfull Foundation is a UK-wide charity that exists to prevent child sexual abuse and exploitation. We’re here for everyone who needs us. We protect children by working with people who pose a risk and diverting them from causing harm. We support individuals and families who have been affected by abuse. And we help professionals who work with families to create safer environments for children through delivering risk assessments, interventions, training and consultancy.
About the role and you
This is a strategic and hands-on role in our fast-paced, collaborative communications and advocacy team. You’ll lead the charity’s digital presence, overseeing our websites, paid media, and digital projects, to ensure they drive reach, engagement, and measurable impact.
You’ll manage relationships with external developers and agencies, lead on the digital strategy and performance, and support colleagues across the organisation to improve our digital presence.
This role is central to delivering our mission to prevent child sexual abuse.
You’ll be energetic, proactive and innovative, with a strong track record in managing websites and be confident in gathering and using data and analytics to evaluate and improve performance.
You’ll also be comfortable working across multiple projects and with a range of stakeholders - from internal teams to external agencies.
Here are some of the skills and experience we’re looking for:
• Experience managing websites.
• Strong understanding of SEO, UX and accessibility principles.
• Confident using analytics platforms to report performance and influence decisions.
• Excellent project management and communication skills.
• Comfortable working on sensitive topics.
• Experience in content design and optimising user journeys.
What you’ll get from us
We offer the following benefits:
- Hybrid working (with a minimum of 2 days in the office per week; we ask for 3 days in the office per week for the first month)
- NEST pension
- 33 days’ annual leave rising to 38 days (inclusive of statutory bank holidays following qualifying period)
- Up to 5 days’ learning and development per year
- Flu jabs & eye tests
- Season ticket loans
- Charity discounts
- Employee assistance programme
- Option of private healthcare with Benenden
How to apply
We really welcome informal conversations with prospective candidates about the role and the charity in advance of the deadline - please download the job pack for more information.
An application form and equal opportunities form are included in the job pack. We look forward to receiving your completed documents by 8th July 2026 at 9:00am. Please download the job pack for more information on how to apply.
Please avoid using AI-generated responses as these will automatically be discarded – we want to hear from the real you. Please note that only applications with all sections completed will be reviewed during shortlisting.
Stage 1 interviews are being held on 27th and 28th July 2026 via Microsoft Teams and Stage 2 interviews being held on 12th August 2026 in person.
If you have not been contacted within 2 weeks of the closing date you have been unsuccessful with your application. Please note the successful candidate will be required to undergo a DBS check for this position.
#website #digtial #manager #engagement #reach #impact # paidmedia #digitalprojects #projects
To prevent child sexual abuse and exploitation
The client requests no contact from agencies or media sales.
Situated within beautiful gardens and grounds, the Royal Hospital for Neuro-disability (RHN) is a leading national centre of excellence and one of the longest-running charities and independent hospitals in the UK.
Set in a stunning Grade II listed Victorian building, the RHN provides adult person-centred services across the entire care pathway—from post-acute rehabilitation to end-of-life care—for people with complex neuro-disabilities and their families. Underpinned by a strong research and education framework, the RHN is more than a hospital; it is a vibrant community where residents engage in music, art, and holistic support to achieve the best possible quality of life.
Job title: IT Project Manager
Salary: £48,000
Location: Putney, London/Hybrid (minimum 2-3 days on site per week)
Contract: Permanent, full time
Closing date: 5th July 2026
To apply for the role, you will need to submit your CV and also a cover letter supporting your application.
We’re looking for an IT Projects Manager to join a small, busy IT team at the UK’s leading specialist centre for complex neuro-disability. The work matters. The projects you deliver help our clinical, operational and corporate teams give better care to the people who depend on us.
You’ll own a varied portfolio of IT projects from start to finish: planning, budgets, suppliers, risk, governance and delivery. We want a project manager who can work both in the detail of a project plan one day, and shaping the bigger picture with senior leadership the next. This is a central role in a small technology team, so your judgement and the relationships you build will really count.
What you’ll bring
- A track record of delivering IT projects to time, cost and quality in a complex organisation
- Strong people skills, so you can talk to clinicians, senior leaders and suppliers and be understood by all of them
- A practical, problem-solving approach to risk, change and competing priorities
- A good understanding of IT infrastructure, software delivery and system implementations
- Useful extras: a PM qualification (APM PMQ, PMP or similar) and experience in healthcare, charity or not-for-profit settings
A note on AI, and how we recruit
We expect our IT Projects Manager to use AI well, and we’d like to hear how you’d do it. In your own words, tell us where AI genuinely helps you work better: planning, tracking, reporting, managing risk. Real examples, please.
What we don’t want is a cover letter written by AI. We won’t use AI to screen applications. Every submission is read by a real person on our team, so it is worth taking the time to write a proper cover letter about your real skills, experience and the way you work.
We want to hear from you, in your own voice. If you want to make a difference, work alongside good people, and help drive change in a specialist care setting, we’d like to hear from you.
Why the Royal Hospital for Neuro-disability is a great place to work:
-
Generous Annual Leave entitlement
-
Free counselling and therapy sessions and other mental wellbeing support through our partner CIC Wellbeing
-
Get involved in our free on-site wellbeing programs, including weekly yoga, and monthly pottery club (we are the UK’s only hospital with its own kiln)!
-
Draw down a percentage of your monthly wages a few weeks early to help with unexpected costs.
-
Financial support services such as low-interest loans and help with savings accounts through our partnership with London Capital Credit Union.
-
Join our wellbeing networks to connect with people in our hospital; we have a Pride network, Women’s network, and our Race Equality network. We also have heritage events to celebrate the diversity of our workforce – most recently we had a South East Asian celebration.
-
Free on-site parking (rare in London!)
-
More benefits: Cycle2Work scheme, tech purchase support scheme, Blue Light Card discounts, and more.
Please note, to be eligible to apply for this role, you must have the Right to Work in the UK. We are unable to offer sponsorship to applicants currently.
RHN is a care provider for vulnerable patients at extreme risk. In consequence, safeguarding patients will always be our highest priority.
RHN is proud to be a diverse and inclusive employer that respects and values the differences of our people to achieve their full potential. If you require any reasonable adjustments throughout the recruitment process, please do not hesitate to contact our Resourcing Team
The RHN recognise the importance in addressing environmental sustainability and we strive to contribute to reducing our carbon footprint.
We are proud to be Disability Confident Employer and we are committed to building a diverse and inclusive workplace. We encourage applications from disabled people and will make reasonable adjustments to support you through the recruitment process and in the workplace.
We reserve the right to close this advert earlier than the advertised closing date if a sufficient response is received.
The RHN is a charity, independent from the NHS but working closely with it, to provide the best possible care for people living with neuro-disability.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Events and Community Fundraising Manager – Remote; however, must be accessible to London for event attendance and team days.
Overview (scroll down to full role PDF)
Trekstock Cancer Support is the go-to place for exercise and mental wellbeing support for people in their 20s, 30s and 40s living with and beyond cancer - a group too often overlooked. We exist to help people rebuild their strength, confidence and energy through movement, community and expert-led support, from diagnosis through to life after treatment.
We’re a small, ambitious team building something genuinely transformative, and we’re looking for a passionate and proactive Fundraising Manager to help drive our next phase of growth.
This is a hands-on, relationship-led role at the heart of our fundraising. You’ll take ownership of key income streams including challenge events, corporate partnerships and supporter engagement, helping us grow income while delivering an exceptional experience for everyone who supports Trekstock.
From leading flagship events like Trek This City to developing meaningful corporate partnerships, you’ll play a key role in bringing new people into our community - and keeping them connected to our mission.
If you’re a confident self-starter who thrives in a dynamic environment, loves building relationships, and wants to make a tangible difference to the lives of people affected by cancer, this is an opportunity to take ownership and help shape the future of Trekstock.
About you
You’re a confident relationship-builder who loves making things happen. You’re organised, proactive, and comfortable taking ownership in a small, ambitious team. Most importantly, you care about creating meaningful experiences for supporters and making a real impact.
You’ll bring:
- Experience in fundraising (events, community, corporate or similar)
- Strong relationship management and communication skills
- The ability to manage projects from idea through to delivery
- A self-starter mindset and confidence working independently
- Great attention to detail and experience using a CRM or database
Why join us
- Be part of a small, ambitious charity making a real impact
- Shape the future of Trekstock’s fundraising
- Flexible, hybrid working
- Health and wellbeing support + extra leave (including birthday + Christmas closure)
- A supportive, down-to-earth team culture
Trekstock is committed to building an inclusive team and welcomes applications from people of all backgrounds and experiences.
To provide life-changing programmes, tailored support and expert guidance – all designed to reach every single person who needs us, wherever they are.
The client requests no contact from agencies or media sales.
Role summary
The Communications & Marketing Manager will manage the Ben Kinsella Trust's day-to-day communications, marketing and campaigning activity, helping to raise awareness of our work, engage key audiences and support the charity's objectives.
This is a hands-on role that combines communications, digital marketing, CRM management, data insight and project management. The postholder will plan, create and deliver content across the charity's channels, including email marketing, websites, social media and paid advertising, using data, testing and performance insight to continually improve engagement and impact.
A key part of the role is the effective use of the charity's CRM and digital systems to manage audience data, support segmentation, and strengthen the effectiveness of communications and campaigns. The postholder will be confident using digital tools and will actively identify opportunities to improve performance through SEO, automation, testing, analytics and other digital marketing techniques.
The Communications & Marketing Manager will also manage the delivery of public awareness campaigns, including Knife Crime Awareness Week, overseeing projects from planning through to evaluation and ensuring measurable outcomes. They will act as a gatekeeper for the Ben Kinsella Trust brand, ensuring consistent and high-quality communications. Through recruitment and line management of a Communications Officer, they will ensure our communications and marketing activity is consistently professional and on brand, increasing reach, engagement and impact.
Key Responsibilities
Communications
- Manage the charity’s external communications across email, web, social media, paid and other digital channels.
- Plan, create and publish high-quality content, including news stories, case studies, campaign materials, blogs, videos and stakeholder communications, supported by a clear content calendar.
- Monitor performance across channels and use analytics to improve engagement, reach and effectiveness.
- Act as a gatekeeper for the Ben Kinsella Trust brand, ensuring all communications are consistent and aligned with brand guidelines, and challenging incorrect usage where necessary.
- Support the development and delivery of the charity’s public awareness campaigns, increasing reach, engagement and impact.
Marketing
- Manage marketing activity that supports programme delivery, stakeholder engagement, partnerships, fundraising, advocacy and awareness-raising objectives.
- Manage audience data within the charity’s CRM, ensuring it is accurate, segmented and effectively used to improve targeting and campaign performance.
- Plan and deliver integrated marketing campaigns across email, social media, web, search and paid channels.
- Identify and implement opportunities to improve digital performance through SEO, segmentation, testing, automation and other optimisation techniques.
- Create and coordinate marketing and visual content using appropriate design tools, ensuring materials are professional and brand compliant.
- Work with external suppliers, designers and contractors where required.
- Monitor and report on marketing performance, using insight to inform ongoing improvements.
Project & Campaign Management
- Manage the delivery of Knife Crime Awareness Week and other public awareness campaigns from planning through to evaluation.
- Manage communications and marketing projects, ensuring delivery on time, within scope and with clear measurable outcomes.
- Develop project plans, timelines and evaluation frameworks.
- Coordinate internal colleagues, partners and suppliers to deliver activity effectively.
- Monitor progress and identify opportunities for continuous improvement.
Team Management
- Recruit, line manage and support a Communications Officer.
- Establish systems, processes and ways of working that enable the communications team to operate efficiently and effectively.
Person Specification
Experience
- Experience in a communications, marketing or digital engagement role.
- Experience managing multi-channel communications, including email, social media, websites and paid channels.
- Experience using CRM systems and managing audience data for segmentation and targeting.
- Experience using data, analytics and testing to improve communications or marketing performance.
- Experience planning and delivering campaigns across communications or marketing channels.
- Experience managing projects with multiple stakeholders.
- Experience creating written, visual and digital content for a range of audiences.
- Experience line managing staff, volunteers or contractors.
Skills and Knowledge
- Excellent written and verbal communication with the ability to tailor content for different audiences.
- Digital and technical marketing skills, with understanding of how CRM, data and digital tools improve engagement, reach, conversion and campaign performance.
- Knowledge of digital marketing principles including SEO, email marketing, segmentation, A/B testing, analytics and conversion optimisation.
- Ability to identify, implement and evaluate improvements to communications and marketing activity.
- Ability to measure, evaluate and report on performance using data and insight.
- Confident using cloud-based systems and able to quickly learn new digital tools and platforms.
- Curious and proactive in keeping up to date with digital trends, tools and best practice.
- Analytical, with the ability to interpret data and make evidence-based recommendations.
- Content creation skills, including copywriting for digital channels.
- Ability to create professional marketing materials using tools such as Canva or similar design platforms.
- Project management skills with a structured and organised approach.
- High attention to detail and commitment to quality.
Values
- Passionate about making a difference – committed to preventing knife crime and improving outcomes for young people
- Committed to equity and inclusion – values and actively promotes diversity, inclusion, and fairness in all aspects of work
- Reflective and open to learning – committed to personal growth, welcomes feedback, and continuously seeks to improve practice
- Collaborative and influential – builds effective working relationships internally and externally, fostering teamwork and partnerships.
Benefits
- Flexible working opportunities where possible
- 27 days annual leave plus 8 bank holidays (rising to 30 days and 33 days after 5 and 10 years’ service, respectively)
- Enhanced sick policy
- Contributory pension scheme
- Cycle to work scheme with the Green Commute Initiative
- Personal development opportunities
The Ben Kinsella Trust prevents knife crime through education and campaigning


This is an important opportunity to join a respected service supporting adopted adults, birth family members and their descendants, and to help shape high-quality practice that makes a meaningful difference in people’s lives.
Main Responsibilities:
As Practice Manager, you will provide professional leadership, supervision and operational oversight across intermediary services. You will support a team of PAYE and sessional Intermediaries and Researchers, oversee service quality and safeguarding practice, and contribute to service development and strategic growth. The role also involves building strong relationships internally and externally, ensuring that our services remain responsive, safe and effective.
· Provide supervision, guidance and practice leadership to Intermediaries and Researchers.
· Oversee referrals, allocations, case progression and case closure across the service.
· Support decision-making in complex and higher-risk cases, including safeguarding concerns.
· Lead service development, quality assurance activity and continuous improvement work.
· Maintain oversight of active cases and case records to ensure high standards of practice.
· Represent the service in meetings with internal colleagues, commissioners and external professionals.
· Support recruitment, induction, training and ongoing development of staff and sessional workers.
Main Requirements (for details check the job description and person specification):
You will hold a professional qualification in social work, counselling or psychotherapy, and bring strong knowledge of the lifelong impact of adoption. You will have experience in post-adoption and permanency work, alongside the confidence to supervise staff, manage competing priorities and contribute to service development. We are looking for someone with excellent communication, sound judgement, a collaborative approach and a clear commitment to safeguarding, equality, diversity and inclusion.
Benefits:
- an annual paid leave entitlement that commences at 25 working days (pro-rata), and after a full year of service, rising each April by one day, subject to a maximum of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
The client requests no contact from agencies or media sales.
Salary: £38,724.41 per annum (plus London Weighting of £5,023.71 if applicable)
Location: Old Street London (with flexibility to work from home)
Contract: Permanent
Hours: Full time 35 hours
Closing date: Monday 6th July at 11:30pm
Do you have proven fundraising or commercial business development experience that includes being responsible for identifying and developing new income-generating opportunities, plus a real desire to work for one of the leading charities in its field?
Then join Shelter as a Corporate Partnerships Manager and you could soon be playing a vital role within our Income Generation directorate.
About the role
If you’d relish the chance to become a critical driver in delivering on Shelter’s Corporate Partnerships fundraising strategy, retain long term support from the private sector and drive growth in our portfolio to help tackle the housing emergency, read on. Among your challenges will be the need to leverage Shelter’s high levels of brand awareness and compelling cause-led employee fundraising products to drive engagement. That will involve finding innovative ways to engage businesses and identify opportunities to maximise income from the private sector, their customers, and employees. Put simply, it’s an interesting and varied role that comes with lots of challenges and scope to develop both yourself and the fundraising opportunities.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About you
As well as a demonstrable track record in a fundraising or business development environment, you have a strong understanding of commercial and financial principles and a proven ability to apply them to improve business performance. You’re also great at monitoring performance and progress against agreed objectives and taking action to ensure deadlines and outcomes are achieved. Establishing priorities and developing clear, efficient, and logical plans to achieve your goals comes easily to you too, while your excellent interpersonal skills enable you to engage effectively with a range of stakeholders and convey your ideas succinctly and persuasively.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
Shelter has a mature fundraising program that has seen continuous year on year diversity and growth. The directorate generates over £48m gross income, of which a high percentage is unrestricted
The directorate consists of Community and Events, Individual Giving, Planning and Improvement and High Value Partnerships, where this particular role sits. High Value Partnerships covers Major Donors, Trusts & Foundations, Legacies and Corporate fundraising, with the Corporate Partnerships team split between New Partnerships and Partnership Management.
How to Apply
Please click ‘Apply for Job’ on the advert. You are required to submit a CV and a supporting statement with responses to the points in the About You section of the job description of no more than 350 words each. Please provide specific examples following the STAR format.
Please ensure you demonstrate how you address the behaviours below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
- We enable decision-making
- We drive change aligned to our strategy
Any applications submitted without a supporting statement will not be considered.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything,
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Hours: 37.5 hours per week
Location: London, UK (Hybrid – 50% office attendance)
Summary Purpose - what you will be achieving:
The Policy Directorate brings together the Academy’s policy, analysis and external affairs functions to address major science and health policy issues in the UK and internationally. The Directorate works as a single, coordinated team, focusing resources on priority areas, applying strategic approaches, generating high‑quality evidence and insights, and engaging effectively with government, stakeholders and partners to inform decision‑making and influence policy.
You will work in the Academy’s new Analysis Function, which ensures that policy development, external engagement, and rapid response work are consistently underpinned by high‑quality analytical insight. Reporting to the Head of Policy Analysis, you will lead activities in a team that spans qualitative and quantitative methods, evidence synthesis, horizon scanning, policy modelling and evaluation.
You will work within the Policy Directorate (including the Policy Development and External Affairs functions) to improve the quality and impact of policy recommendations, and ensure decision-makers can rely on timely, trusted analysis.
About the role - what you will be doing:
1. Provide expert advice and guidance in support of policy analysis
- Work with the Head of Policy Analysis to develop the Analysis Function’s strategy, operating model, standards, governance and ways of working.
- Work with Policy Managers to agree strategies for evidence gathering in support of policy priorities.
- Advise on risks, uncertainties, and the implications of emerging scientific and technological trends as they pertain to the conduct of medical sciences and the health service.
2. Lead the Policy Directorate’s ‘rapid response’ function
- Lead the process of developing rapid responses to emerging policy opportunities.
- Oversee horizon scanning activities to ensure opportunities for rapid response are identified and planned for at early stages.
- Work with the Policy Directorate to agree, manage and quality assure rapid response projects.
- Where rapid response work has been commissioned by external organisations (e.g. government, arm’s length bodies), ensure their project needs are defined and addressed.
- Ensure rapid response outputs are underpinned by high‑quality analysis.
3. Project manage analytical activities
- Lead the Academy’s policy analysis projects, determining the best methodological approaches to gathering evidence that will inform policy development and external affairs.
- Manage the design and delivery of evidence syntheses, horizon scanning, modelling, impact assessments, stakeholder insight analysis, and evaluation.
- Lead colleagues in the Analysis Function to coordinate project planning and evidence-gathering activities.
- Support the Analysis Function with commissioning external analysis where appropriate.
- Regularly report on project progress, risks and issues to the Head of Policy Analysis.
4. Build analytical partnerships and external credibility
- Engage with analytical teams across government (e.g., DHSC, NHS England, UKRI, ONS), the charity sector, research funders and national academies.
- Engage with academic experts, methodologists, research networks and data holders to strengthen analytical depth.
- Represent the Academy in analytical or evidence‑focused fora.
- Work with the External Affairs team to support external activities.
Requirements
Essential
- Extensive experience working in analytical or evidence functions.
- Expertise in a range of analytical methods, such as: evidence synthesis, horizon scanning, behavioural insights, data analysis, evaluation, modelling, or forecasting.
- Experience in ensuring analytical quality assurance and establishing or applying analytical standards.
- Proven ability to engage with and communicate complex analytical findings clearly for non‑technical system partners, including government and sector representatives.
- Experience with working at pace and managing a range of projects.
- Good understanding of the UK science, research and health policy landscape and how evidence informs decision-making.
Desirable
- Previous work in a science, health, research or public policy environment (e.g., government, national academy, think tank, research funder).
- Experience with managing budgets and commissioning research.
Benefits
We provide our staff with a comprehensive benefits package outlined as follows:
Competitive rewards
- Generous pension scheme with flexible contributions – we contribute between 8% - 13% of your gross salary (with employee contributions of 3% - 8%).
- Life assurance at three times your salary.
Work-life Balance
- Hybrid and agile working. 50% office attendance.
- 26 days annual leave, plus Christmas closure days and bank holidays.
- Buying and selling leave.
- Family-friendly policies including enhanced maternity and paternity leave (subject to a qualifying period).
Wellbeing and Development
- Complimentary subscriptions to Headspace and Classpass to support your physical and mental wellbeing.
- Support through tailored learning and development.
Additional Benefits
- A range of enhanced benefits become available once you’ve completed your probation period.
For more information and to apply, please visit our careers portal.
Closing date: 9:00am on Monday 6 July 2026.
Interviews will likely be held w/c 20 July 2026.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are looking for someone who is a qualified or part-qualified accountant (including qualified by experience) to take responsibiity for the full day-to-day running of the finance function, ensuring accurate financial records, strong controls and timely reporting.
You will have experience in a hands-on finance role and in producing management accounts and charity statutory returns. You'll have a strong accounting knowledge and good excel and accounting systems capability. Ideally, you'll have experience in small organisations in the charity or social impact sector and of business partnering.
Very importantly, you'll be collaborative and team oriented, able to manage competing priorities effectively and be adaptable and comfortable working in a fast paced and entrepreneurial environment.
You'll work closely with our part-time Finance Director to:
- deliver all core financial operations
- produce high quality management information
- maintain compliance with charity regulations
- support financial planning and decision making
- manage and analyse the financial performance of the charity's trading arm
Key responsibilities:
- day to day financial management
- management accounts and reporting
- support of budgeting and forecasting processes
- financial control and compliance
- year end audit preparation and liaison
- compliance with fund and grant accounting requirements
- payroll
- HMRC compliance including gift aid returns
- trading financial management and analysis
- system and process improvements
- stakeholder suport
- support to Finance Director
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Insight Manager (Maternity Cover)
Salary: £41, 439
Location: Remote with occasional travel to Downton / London for meetings
Hours: Full time
Contract: 12 months maternity leave cover
We have an exciting opportunity for an Insight Manager to join our team, playing a key role in how insight, research and evaluation inform decisions and demonstrate impact across the organisation.
Please see below for more information.
About the Role
This is a high-impact role at the heart of how we understand and improve what we do.
As Insight Manager, you will lead on delivering high-quality insight to support decision-making across key areas of the organisation.
You’ll have ownership of insight across our commercial and fundraising activity, as well as supporting our brand and marcomms teams with understanding public perceptions, helping us better understand our audiences, reputation and opportunities to grow impact.
Working as part of a team of Insight Managers and Data Analysts, you will collaborate closely with colleagues to ensure insight is joined-up, relevant and actionable. Alongside your core areas, you’ll also support wider team priorities where needed, contributing to a flexible and collaborative insight function.
You will design, commission and deliver research as well as using our own data to support your insights, working with stakeholders to understand their needs and translating findings into clear, evidence-based recommendations
This is a fantastic opportunity partnering with stakeholders to embed insight and ensure it is used effectively to drive decisions and maximise impact.
About You
Are you passionate about turning data into meaningful stories that drive change?
Do you enjoy working with stakeholders to bring insight to life and influence decisions?
Are you confident working with stakeholders, helping them understand and apply insight effectively?
We’re looking for someone who:
- Brings solid experience in research, insight or evaluation (typically 3–5+ years), ideally within a charity or related setting
- Has experience delivering end-to-end research projects, with a strong focus on quantitative research but equally confident in using qualitative methods
- Is confident working with marketing or fundraising stakeholders
- Can translate complex data into clear, relevant and actionable insights
- Builds strong relationships and enjoys working collaboratively to embed insight into decision-making
- Has experience commissioning or managing external research agencies
- Has an understanding of audience insight, public perceptions or brand research, particularly in charity and not for profit sectors
- Is adaptable and willing to support across a range of insight and research projects
Please note: candidates should have a relevant degree (or equivalent experience).
About the Team
You’ll be part of a collaborative and supportive Data Insight and Research function, focused on ensuring insight and evidence are accessible, useful and embedded in everyday decision-making.
We value curiosity, shared learning and continuous improvement—working together to make sure insights genuinely make a difference.
In return we can offer you:
- Belonging to a team who make a difference to our community and value equality, diversity and inclusion.
- 29 days’ annual leave plus 8 bank holidays, regardless of service — plus your birthday off to celebrate!
- Opportunity to buy and sell up to 5 days annual leave per year.
- Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade.
- 3 volunteer days per year to support the Help for Heroes community.
- A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member.
Closing date: 24th June 2026
Interview Process: Initial informal conversation, followed by more structured competency based interview with a presentation.
We reserve the right to close this vacancy early if we receive a high number of strong applications.
We are committed to equality, diversity and inclusion and welcome applications from all backgrounds.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Our Time as our new Community Manager and help ensure that the voices of children, families, ambassadors, and professionals affected by parental mental illness are heard, valued and shape the future of our work.
This is a unique opportunity to work at the heart of a growing national charity, building meaningful relationships across the UK, supporting our Ambassador Network, gathering stories of impact and strengthening the communities connected to Our Time. You’ll travel across the country meeting families, facilitators and partners, helping us understand the difference our work makes and ensuring lived experience remains central to everything we do.
If you’re a natural relationship-builder who enjoys connecting people, listening to their experiences and turning insight into action, we’d love to hear from you. This role offers the chance to make a genuine difference to the lives of children and young people affected by parental mental illness while working flexibly as part of a friendly, ambitious and values-driven team.
Our mission is for every child in the UK, who has a parent with a mental illness, to find the support they need, as early as possible.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising Manager
Organisation: The Outrunners Charity
Job Description
-
Job title: Fundraising Manager
-
Location: Hackney Bridge, Queen Elizabeth Olympic Park, London (a canalside public destination less than five minutes from Hackney Wick station)
-
Salary: £36,700-£40,000 FTE depending on experience, pro rata to £22,000-£24,000
-
Hours: 0.6 FTE (3 days/21 hours per week). Office hours are 10am - 6pm with occasional evenings and weekends. Flexible working opportunities are available.
Who are The Outrunners?
The Outrunners are a running and movement charity based in Hackney, on a mission to empower young people through movement. Backed by an incredible crew of volunteers and partner brands like Nike and Moju, we help young people in East London to build confidence, wellbeing, health and leadership skills.
We deliver free, fun, sociable, youth‑led running and movement sessions for 8–18 year olds every week - during term time and holidays. But we’re about more than just running. We create space for young people to explore creativity and culture, go on exciting trips, access wraparound wellbeing support, and develop the skills and opportunities they need to shape the futures they want.
Over the past five years, we’ve supported thousands of young people and helped push greater diversity within the running world.
We like to do things differently - taking young people out of their everyday environments and into exciting new spaces, opening doors to opportunities they might not otherwise have access to. If that sounds like something you want to be part of… read on.
Our achievements
We’re a small charity but we pack a mighty punch. Our income has grown year-on-year since we became a charity 6 years ago - allowing us to expand our core team and move into office premises large enough to incorporate a Youth Hub. Last year we worked with over 1,150 young people through our school and communities programs, and this year we’re looking to expand our work even further!
To give you a sense of the kinds of work that we do, over the last year we have:
-
Hosted a free Girls’ Festival for 100+ ethnically diverse young girls, allowing them to try running sessions, creative classes and yoga experiences in a safe and empowering environment.
-
Hosted free training academies for ethnically diverse women and young people aged 16-21 to train for their very first half or full marathons! We offered physical, emotional and logistical support throughout their training journey and cheered on every single one of them as they ran either the Hackney Half or the London Marathon under the Outrunners name. Since programme launch, we have worked with over 250 people in our Academies.
-
Took diverse groups of young people to races and events, such as Hackney School run and Black to the Trails.
-
Offered personalised mentoring to several of our young people who were struggling with school or life.
-
Expanded the career horizons of young people by offering them a free work experience opportunity with our partner brands.
What do we want?
We are seeking an experienced fundraiser for a strategic and hands-on role who loves working in a small, ambitious charity and wants to help shape the next stage of growth at The Outrunners (current annual income circa £350k).
Reporting to the CEO, you will lead on income generation, with a primary focus on trusts and foundations, while growing a more diverse and sustainable income mix through corporate partnerships, community fundraising and individual giving.
You will translate the lived experiences, energy and impact of our young people and programmes into compelling funding propositions. You’ll support the CEO to build genuine, long‑term relationships with funders and partners who believe in movement, equity and opportunity for young people - and who want to be part of something fresh, joyful and youth‑led.
Does this sound like you?
-
A driven, experienced fundraiser who enjoys leading income growth in a small, ambitious charity and taking real ownership of results.
-
A strategic thinker who is also hands‑on – happy managing pipelines, writing bids and following up relationships day‑to‑day.
-
Someone who can translate impact, lived experience and data into clear, compelling cases for support.
-
A confident relationship‑builder who can engage, influence and inspire funders, partners and supporters.
-
Resilient and adaptable, comfortable balancing multiple income streams, deadlines and priorities.
-
Values‑led and trustworthy, with a strong sense of integrity, accountability and ethical fundraising practice.
-
Motivated by social impact and excited to fundraise for a youth‑led organisation rooted in movement, equity and opportunity.
-
Happy to occasionally work evenings or weekends for events, funder cultivation or partner activity.
Experience and skills we’re looking for
-
5+ years’ experience in fundraising, ideally within a small or growing charity.
-
Proven success securing income from trusts and foundations, including prospect research, high‑quality bid writing and effective funder stewardship.
-
Strong understanding of what drives successful grant applications, from alignment and evidence to storytelling and relationships.
-
Experience developing or contributing to diversified income streams, such as corporate partnerships, community fundraising or individual giving.
-
Ability to manage income pipelines and use systems/CRMs to track fundraising activity and performance.
-
Sound understanding of fundraising regulation and best practice.
-
Confident relationship‑builder with experience engaging funders, partners or senior stakeholders.
-
Strong storytelling and written communication skills, with the ability to combine impact data, lived experience and insight into compelling cases for support.
-
Excellent organisation and time‑management skills, with the ability to juggle multiple deadlines and priorities.
-
Collaborative and positive team player, comfortable working in a small, fast‑moving organisation.
-
Strong commitment to equality, diversity and inclusion, with confidence working across diverse communities.
-
Desirable:
-
Experience fundraising for youth, wellbeing, sport or community‑based organisations.
-
Experience working with or supporting programmes for girls and young women.
-
Key Responsibilities:
1. Fundraising Strategy & Income Growth (with Chief Executive)
-
Develop and deliver a fundraising strategy aligned with The Outrunners’ strategic goals and values.
-
Grow and diversify income streams, with a focus on increasing unrestricted and sustainable income.
-
Create and manage an annual fundraising workplan to deliver agreed income targets.
-
Work closely with the Chief Executive on pipeline management, forecasting and income planning.
-
Regularly review progress, learn from outcomes and adapt approaches as needed.
2. Trusts & Foundations (Primary Income Lead)
-
Lead and manage a pipeline of trust and foundation applications, from prospect research to reporting.
-
Research, cultivate and secure grants aligned to The Outrunners’ youth‑led movement work.
-
Write high‑quality, compelling funding applications and reports.
-
Work closely with youth programme staff to gather outcomes, case studies and impact data.
-
Build strong, professional relationships with funders through excellent stewardship.
-
Develop approaches that encourage funder renewal, uplift and long‑term support.
3. Corporate Partnerships (Growth area)
-
Support the development of relationships with values‑aligned corporate partners and brands.
-
Identify opportunities for corporate grants, sponsorship, employee fundraising, volunteering and matched funding.
-
Shape clear and inspiring partnership pitches with cases for support that connect partner goals with youth wellbeing, movement and equity.
-
Work with colleagues to ensure corporate partnerships are meaningful, well‑supported and mutually beneficial.
4. Community & Individual Giving (Growth area)
-
Support the growth of The Outrunners’ individual giving base, including regular and mid‑level donors, working with CEO and Admin Lead.
-
Develop donor stewardship approaches that support repeat and long‑term giving.
-
Explore opportunities with local communities, supporter networks and high‑net‑worth individuals.
5. Impact, Systems & Compliance
-
Work with our Admin Lead to maintain accurate records across fundraising and income tracking systems (CRM).
-
Contribute fundraising content across our website, donor platforms and communications channels, working closely with Marketing & Comms.
-
Support the creation of impact reports and case studies that reflect young people’s lived experience ethically and sensitively.
-
Ensure compliance with fundraising regulation and best practice.
-
Stay informed about sector trends and test new tools or approaches appropriate for a small charity.
What’s in it for you?
-
Opportunity to make a meaningful difference in the lives of young people.
-
Supportive and inclusive working environment.
-
Professional development and training opportunities.
-
30 holiday days + all bank holidays (pro-rata)
-
Self-development days
-
Work-related travel reimbursement
-
Learning and development opportunities to fit your aspirations, including with some of our partner businesses
-
Working alongside aspirational brands
We strongly encourage people from underrepresented groups to apply for this role. The successful applicant will need to be subject to a background enhanced disclosure check by the Disclosure and Barring Services (DBS) before any appointment can be confirmed.
If you would like to apply for this role please share a copy of your CV and a covering letter explaining why you would like the role and how you meet the requirements listed in the job description. The covering letter should be no longer than two A4 pages.
If we feel you meet our requirements, we will contact you for an interview. Due to the high volume of applications, if you are not contacted within a month of submitting your application, on this occasion you have been unsuccessful. We will keep your details on file for any other suitable vacancies.
Please submit your CV and covering letter by Sunday 28th June 11.59pm.
This is a critical role that is responsible for managing the charity's day-to-day people management and development, ensuring appropriate processes are in place and in line with current and relevant legislation. The People Manager will help develop a high-performance culture where all colleagues feel a sense of belonging and are able to fulfil their potential.
RESPONSIBILITIES & ACCOUNTABILITIES
- Provide proactive coaching on values alignment and desired behaviours, with support and advice to managers and team members on all matters relating to people.
- Support managers to create an inclusive culture and workplace that gets the best out of our people.
- Promote and advocate for early resolution when issues arise, including Performance Improvement guided by organisational values and policies.
- Effectively manage employee relations (ER) issues alongside line managers including, but not limited to absences, performance management, disciplinary, grievances and dismissals, escalating to the Director of People as required.
- Support the Director of People to deliver change management programmes including TUPE transfers, redundancy and service re- organisations.
- Develop an understanding of challenges, opportunities and people priorities in each team and work with managers to develop long term resource plans and succession planning.
- Support the Director of People in the development of information, reports and analysis for managers, the Strategic Management Team and the Board, to deliver insights and take action.
- Work with the Finance Manager to ensure the accurate processing of payroll.
- Support the end-to-end recruitment process, including attraction, supporting with job descriptions, shortlisting, interviews and the induction process.
- Build and implement engagement processes and activities including surveys, focus groups, conferences/away days and exit interviews, ensuring they deliver continuous improvement and enhance our reputation as a great place to work.
ROLE
- Support the implementation of Belonging, Diversity, Equity and Inclusion (BDE&I) and wellbeing strategies and programmes
- Support the Director of People with the development of reward and recognition programmes
- Support the Director of People in creating learning and development programmes
- Support with the management of the L&D budget and programme, ensuring effective return on investment and value for money.
- Manage the organisation’s people information systems and identify opportunities for enhanced digital services.
- Analyse data e.g., from engagement surveys, exit interviews and turnover to inform the People Strategy and implement improvements.
PERSON SPECIFICATION
Experience
- Experience in managing, coaching and developing employees
- Degree in Organisational Psychology, HR, CIPD level 5 qualified or equivalent knowledge gained through experience
- Proven experience in managing the employee lifecycle (recruitment to exit)
- Adept at stakeholder management and relationship building across multiple teams
- Proven track record in managing varied, complex employee relations (ER) issues and capable of managing several issues at once
- Experience of planning and delivering L&D projects
- Experience of working successfully in a changing organisation where flexibility, agility and adaptability are essential.
Skills & knowledge
- Strong relationship building skills, you are equally comfortable having informal positive conversations as you are holding people to account and providing direct challenge
- Working knowledge of employment law, and able to use sound judgement on when we can be flexible and when we need to be rigid in our approach
- Confident in both written and spoken communication with the ability to present to internal audiences both virtually and in person
- High in emotional intelligence, psychological agility and a coaching mindset
- Highly numerate with strong analytical and problem-solving
Personal qualities
- Track record of delivering to tight deadlines and overcoming setbacks
- A focus on continuous process improvements through measurement, analysis and progress of actions in order to deliver service improvements
- Requirement to work at pace to respond to customer requirements whilst balancing key priorities
- A focus on outstanding customer service excellence, high standards of attention to detail, quality, accuracy and responsiveness
Desirable criteria
- Experience in managing TUPE and redundancies
Before starting this position, you’ll need to undergo a criminal record check by the Disclosure and Barring Service. You must be entitled to work in the UK.
Our mission to solve homelessness in east London, one person at a time!


