Communications jobs

Help elderly and disabled people access vital home support as the first point of contact for our service.
Join a team that is caring, resourceful and committed to doing the right thing every single day.

At We Care Home Improvements (WECHI), we support older, disabled and vulnerable people to live safely and independently in their own homes across Bristol and surrounding areas.

We’re looking for two Customer Service Advisors to join our team:

• One permanent role
• One 12-month fixed-term role (maternity cover)

If you’re tired of the corporate grind and want to use your skills in a role that genuinely matters, this could be the perfect next step.

Why this role matters

You’ll be the first point of contact for people who need support to stay safe at home. Every call and enquiry is a chance to help someone feel heard, understood, and supported.

Our team takes pride in being:

• Caring in how we support people
• Resourceful in finding the right solutions
• Experts in what we do
• And always acting with integrity

What you’ll be doing

• Acting as the first point of contact for client and professional enquiries (phone/email)
• Coordinating bookings for our Handyperson service
• Understanding people’s needs and helping them access the right support
• Managing diaries and keeping communication clear and up to date
• Maintaining accurate records using Microsoft 365 and CRM systems
• Working closely with colleagues and partners to keep services running smoothly

What we’re looking for

• A genuine motivation to help older and disabled people
• A caring and empathetic approach to customer service
• Confidence to think on your feet and find solutions
• Strong communication and organisational skills
• Comfortable using IT systems (Microsoft 365, CRM systems, scheduling tools)
• A team player who values honesty, trust and doing the right thing
• Ability to work from our Bristol office at least 3 days per week

You don’t need charity/not-for profit experience - just the right attitude and a desire to make a difference.

Why join us

• Make a meaningful impact in your community every day
• Be part of a supportive team that lives its values
• A role where your contribution is recognised and appreciated
• Opportunities to learn, grow and build your skills

Benefits include:

• 25 days holiday (rising to 28 with service) + bank holidays
• Pension scheme (up to 7.5% employer contribution)
• Enhanced parental and sickness leave
• Employee Assistance Programme
• Cycle to work scheme

Key details

• Location: Bristol (minimum 3 days in the office)
• Salary: £26,227 (from April 2026)
• Hours: 37.5 per week (Monday–Friday)
• Contract: One x permanent, one x 12-month fixed-term

This isn’t a typical customer service role. You’ll be helping people at moments that really matter - combining compassion, practical problem-solving, and professionalism to make a real difference every day.

If that sounds like you, we’d love to hear from you.

Monitoring and developing our Covid-19 Inquiry Recommendations Tracker, you will be an essential conduit for influencing policy and campaigns, part of a small but highly effective team. 

Job description

• Take overall responsibility for the Inquiry Recommendations Tracker, including its development, structure, accuracy and upkeep.
• Ensure the tracker is kept fully up to date, with progress on each recommendation accurately recorded and supported by relevant evidence.
• Monitor developments relating to Inquiry recommendations, including government responses, implementation activity and public statements, and provide colleagues with clear analysis to inform campaigning and parliamentary engagement.
• Gather and assess information from a range of sources to inform the tracker, including official publications, parliamentary material, stakeholder engagement and direct correspondence.
• Draft policy reports following module report publications, including analysis of recommendations and supplementary recommendations where appropriate, and provide briefing material to support campaign and parliamentary activity. 
• Engage with members to ensure their feedback and lived experience inform reports, supplementary recommendations and the Recommendations Tracker.
• Work with colleagues to ensure policy outputs support wider campaigning, parliamentary engagement and communications activity.
• Help identify gaps, weaknesses or areas of concern in implementation, and support the development of evidence-based proposals for further action.
• Maintain clear internal records and documentation relating to recommendations, progress updates and evidence gathered.
• Contribute to team meetings, planning discussions and wider organisational work as required.
• Undertake other duties reasonably consistent with the role, recognising that this is a small team and flexibility is important.

Person specification

Essential

• Experience of policy research, policy analysis, public affairs, or related work.
• Strong drafting skills, with the ability to write clearly, accurately and persuasively for different audiences.
• Excellent attention to detail and the ability to manage complex information carefully and systematically.
• Experience of maintaining records, trackers or monitoring systems to a high standard.
• Ability to analyse complex material and present it in a way that is accessible and useful.
• Strong organisational skills, with the ability to manage competing priorities and work to deadlines.
• Confidence in engaging professionally with external stakeholders, including parliamentarians, officials or partner organisations.
• Ability to work both independently and collaboratively within a small team.
• Commitment to working in a member-led way and ensuring lived experience informs policy work.
• Personal belief in and support for the aims of Covid-19 Bereaved Families for Justice UK

Desirable

• Experience of working in Parliament, government, the charity sector, campaigning, or a policy-focused organisation.
• Experience of producing briefings, reports or recommendations for senior stakeholders.
• Experience of engaging with members or people with lived experience in shaping policy or campaigns.
• Familiarity with spreadsheet-based trackers or similar monitoring tools.
• Knowledge of public inquiries, accountability processes, or pandemic preparedness policy.

Covid-19 has affected us all, but some communities were disproportionately impacted, including Black, Asian and minoritised ethnic communities and disabled people, so we particularly welcome and encourage applications from candidates from those backgrounds.

Please submit your CV and a covering letter explaining how you meet the essential criteria for this role.

Stop Smoking Specialist
The role holder will be able to choose whether their office base is Harrogate (Hornbeam Park) or Hull, depending on their geographical location. Flexible working is offered.

About Us

Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.

Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.

Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.

As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.

The Benefits

We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, and a whole lot more.

We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Stop Smoking Specialist, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.

The Role

As a Stop Smoking Specialist, you will help to deliver our stop smoking service and underpin our commitment to support people to stop smoking and reduce the risk of cancer. You will provide specialist advice and support to our service users around tobacco addiction and provide evidence-based approaches in line with national guidance and good practice to help them to quit smoking.

Supporting the Services Manager and Head of Services, you will be vital in the implementation of our strategy to ensure people in Yorkshire receive the best prevention, diagnosis and treatment. You will deliver evidence-based stop smoking interventions to patients referred into the service, providing support, advice and guidance either face to face, virtually or by telephone to maximise quitting outcomes. You will work as part of a team to respond to referrals and work  with our Active Together Services, which are being rolled out across Yorkshire, and NHS Trusts where we fund in patient smoking cessation programmes.

Specifically, you will:

· Autonomously deliver smoking cessation assessments, advice and support, minimising harm from tobacco and health-related issues in line with best guidance and protocols.

· Undertake client assessments, making appropriate pharmacotherapy decisions, provide ongoing client support and undertake 4 and 12 week follow-ups.

· Advise on stop smoking medications to patients, including all forms of NRT, vapes (e.cigarettes) as well as non-nicotine treatments.

· Manage a stock of NRT and Vaping Starter kits.

· Help patients who smoke to quit, communicating in a sensitive, client centred manner. 

· Contribute to the monitoring and evaluation of the service, including the completion of the minimum data set aligned to NHS England mandatory requirements. This will include following up with patients following discharge to monitor stop smoking outcomes.

· Manage caseload of patients and be responsible for all associated tasks, including follow-up appointments, and managing diary commitments.

· Communicate effectively with colleagues, providing clear verbal, digital or written information and instructions when sharing information, delegating, or handing over responsibility for care to ensure that smoking cessation records are kept up to date and accurate.

· Work collaboratively and co-operatively with other members of the team and observe operational policy and procedures requirements. 

· Work with the Services Manager and Head of Services to ensure that public and patient insight and involvement is captured, which will shape the development, delivery and evaluation of our service to make sure they are patient centred.

About You

To be considered for this role, you will need:

· To be educated to GCSE (or equivalent) grade C or above in English and Maths.

· To be National Centre for Smoking Cessation Training (NCSCT) Level 2 trained.

· To have demonstrable evidence of continuing professional development.

· To have intermediate theoretical knowledge of stop smoking support, gained through Level 2 NCSCT.

· To have substantial experience of providing smoking cessation support in a stop smoking service with good levels of quit rates.

· To have experience of working in Health and Social Care setting or community.

· To have experience of providing healthcare, healthcare advice or health improvement/promotion advice to patients or members of the public.

· To have experience of using Microsoft Office software and patient management systems such as Quit Manager.

· To have proven IT skills, including data entry, accurate reporting of agreed care plans, and experience using IT infrastructure to support effective handover of care.

· To have good knowledge and understanding of evidence-based practice in stopping smoking, the consequences of smoking and the benefits of quitting.

· To be able to build and maintain good working relationships with professionals/individuals from different professional/cultural backgrounds.

 

Application

Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.

To apply, please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 15 April 2026. Please read our privacy notice before applying.

Yorkshire Cancer Research is a responsible and flexible employer.  We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.

We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website. 

Location: London, Old Street Head Office with Hybrid working in the office two days per week

Contract type: Permanent

Salary: £34,596.75 per annum plus £5023.71 London Weighting per annum 

Hours: 35 per week

Closing date: Wednesday the 8th of April at 11:30pm

Are you a legacy fundraiser looking for the next step in your career? Or do you have transferable direct marketing experience gained within a charity or commercial industry? Then join Shelter as a Legacy and In –memory Fundraising Manager and you could soon be playing a big part in our Income Generation directorate’s future fundraising plans.

About the role

Shelter is seeking a proactive and organised Legacy and In-Memory Manager to work with delivering agreed income and engagement targets. This will involve recruiting, retaining and developing individual donors whilst maximising legacy and in-memory giving opportunities. You will support and deliver multi-channel marketing campaigns including acquisition and stewardship communications, digital campaigns, telemarketing, events and professional press advertising. Furthermore, you will manage  web content and partnerships with free will providers. 

The role will involve leading the in-memory marketing programme, stewarding supporters and prospects through custom communications and acting as a first point of contact for enquiries. You will work collaboratively across Income Generation, internal comms and the brand teams, working to embed legacy messaging across the organisation and support with initiatives such as Shelter Will Week and build strong cross-team relationships. You will also provide essential administrative support managing budgets and invoices and you will have line manager responsibilities whilst ensuring all activity complies with relevant legislation and meets sector best practice.

About you

We are looking for someone with experience in legacy and/or in-memory fundraising, or transferrable skills within the charity or commercial sector.

You will bring excellent written and verbal communication skills, with the confidence to build effective relationships with stakeholders at all levels, both internally and externally. You will be highly organised and detail oriented and be able to manage a varied workload, balancing multiple deadlines and competing demands with a flexible and proactive approach.

Strong IT skills are essential for the role including proficiency in Microsoft Office applications and experience using Microsoft Dynamics 365, FirstClass or similar CRM and email systems. 

Benefits

We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About the team

 Shelter’s High Value Partnerships (HVP) team is an energetic group of around 50 talented professionals who collectively raise over £30 million each year through voluntary and statutory income. By harnessing the support, networks, influence, and expertise of our supporters, the team plays a crucial role in powering our mission to fight for home.

How to Apply

Please click ‘Apply for Job’ below. You are required to submit your work history and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them

We are in the first year of our next strategic period, and this is an exciting moment to join the Charitable Foundation team as its new Fundraising Manager (Individual Giving). 

Our individual giving (IG) programme is at a pivotal stage of development, and the Fundraising Manager will play a key role in helping us to deliver this and meet our ambitious income targets.  This is a senior role that will lead the delivery of the IG strategy, driving engagement and sustainable income growth from across the SJP community — Partners, Advisers and employees.

Reporting to the Head of Foundation and working within a collaborative team of seven, the Fundraising Manager will play a pivotal role in shaping donor engagement, enhancing stewardship pathways, and ensuring delivery of annual income targets to support the Foundation’s grant-making in the UK and overseas.

This role will influence senior stakeholders across SJP, be central to building meaningful relationships with our donors, and help embed a strong culture of giving throughout the community.

What you’ll be doing:

Individual Giving Strategy & Income Growth

· Lead the development and delivery of a long-term Individual Giving strategy, covering regular giving, donations, legacies and celebration giving.

· Drive donor acquisition, retention, upgrade and reactivation activity.

· Develop and implement robust, donor-centric stewardship pathways to maximise engagement and lifetime value.

· Deliver targeted, multi-channel internal fundraising campaigns across SJP digital platforms.

· Use data-led insights, audience segmentation and testing to optimise performance and ensure continued innovation.

· Monitor and evaluate IG performance, reporting insights and recommendations to the Head of Foundation and Board of Trustees.

· Manage the IG budget to deliver strong ROI and achieve agreed income targets.

· Identify funding gaps and implement corrective actions where required.

Stakeholder Engagement & Collaboration

· Build and support major donor relationship development alongside the Head of Foundation.

· Work closely with the Fundraising Manager (Events & Committees) and Foundation Co-ordinator to motivate and grow Regional Foundation Committees.

· Represent the Foundation at corporate, challenge and Foundation events (including occasional out-of-hours attendance).

· Collaborate with colleagues to develop compelling impact stories that inspire giving.

· Influence and engage stakeholders across SJP, often at senior level.

Governance, Risk & Compliance

· Ensure all fundraising activity complies with GDPR, charity law and fundraising best practice.

· Adhere to the Chartered Institute of Fundraising Code.

· Monitor risks associated with IG activities and maintain appropriate controls and risk register updates.

· Contribute to business continuity planning within your area of responsibility

Who We Are Looking For:

We are looking for an experienced and strategically minded fundraising professional who combines strong commercial awareness with a passion for charitable impact. You will be confident influencing stakeholders across SJP, highly data literate, and motivated by delivering sustainable income growth.

The ideal candidate will bring energy, creativity and a collaborative approach, alongside the ability to translate complex data into clear insight and action. You will understand the unique role of the Foundation within SJP and be committed to delivering an exceptional supporter experience.

Essential Criteria:

· Extensive experience developing and delivering strategic Individual Giving programmes within a medium to large charity.

· Proven track record of achieving income growth through donor acquisition, retention and stewardship strategies.

· Strong analytical capability, with experience using CRM systems (e.g. Raisers Edge or similar) to segment, analyse and report on fundraising performance.

· Sound knowledge of charity regulation, fundraising compliance and relevant legislation (including GDPR).

· Demonstrable ability to influence and collaborate effectively with senior stakeholders and cross-functional teams.

Desirable Criteria:

· Experience working within a corporate foundation or corporate-charity environment.

· Experience managing and evaluating fundraising budgets to optimise ROI.

· Experience presenting performance insights to Boards or senior governance groups.

· Knowledge of charity law applicable to corporate foundations.

This role will be expected to be present in the Cirencester office at least 2 days a week where there is free parking for all staff. The role also offers pension contribution of 10% and is eligable for the company annual bonus scheme.

To apply please visit the careers page on the St James's Place website.

Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?

Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Leeds. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising opportunities for people in prison to learn to read.  

Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach. 

This role is a fixed term role until 31/03/2027 with the opportunity to be made permanent subject to contract renewal.

The role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

?We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

Please note this role is subject to contract award.

We reserve the right to withdraw this role early if a suitable candidate is found  

?Interviews are planned for week commencing 27th April 2026.

REF-227 633

About Avicenna Foundation

Avicenna Foundation is a pioneering leadership development organisation dedicated to empowering the next generation of British Muslim leaders. Our vision is a society where the full potential of the British Muslim community is unlocked, enriching the UK’s social, cultural, and economic fabric and inspiring global progress.

We run the most comprehensive scholarship and leadership development programme for young British Muslims in the UK. Our approach combines academic support, mentorship, emotional and spiritual development, and real-world exposure to create ethical, confident, and visionary leaders. Grounded in our core values; Hikmah (Wisdom), Akhlaq (Ethical Character), Ithar (Altruism), Khidmah (Service), and Ihsan (Excellence) - we aim to deliver a lasting impact on communities and society as a whole.

Role Purpose

The Programme Manager will be the operational anchor of the Foundation, playing a key leadership role in ensuring that every part of the organisation functions effectively and aligns with our strategic direction. Reporting directly to the CEO, you will oversee day-to-day operations, implement systems that drive impact and sustainability, and manage key relationships that are vital to our success.

The Programme Manager will serve as the organisational engine of the Foundation - designing, optimising, and scaling the systems that power our mission. You will lead operational excellence across the organisation, architecting clear processes, building robust SOPs, and ensuring that our programmes and internal functions can scale sustainably as we grow.

This role is ideal for someone who thrives in a builder environment; combining strategic insight with operational rigour to turn vision into repeatable, high-performing systems.

You will help shape the future of Avicenna, ensuring that our flagship Scholarship Programme continues to deliver excellence while we expand our reach, deepen our impact, and uphold the integrity of our mission and values.

The Right Fit

This role is ideally suited for someone who combines sharp operational acumen with a bold sense of purpose and ambition. As a growing organisation in its early stages, Avicenna Foundation is fast-paced and evolving - an environment that will challenge and stretch you. We are looking for someone with commitment, drive, and resilience; someone who brings both the right attitude and aptitude to lead through complexity and uncertainty.

You must be comfortable taking initiative, building systems from the ground up, and working across multiple priorities. In return, this role offers a rare and exciting opportunity to catalyse your career, helping build a pioneering organisation from the inside out and leaving a lasting mark on a movement for change.

We are looking for someone who brings a builder’s mindset - energised by designing structure from scratch, refining operational workflows, and implementing scalable systems.

You will excel here if you are proactive, solutions-driven, motivated by continuous improvement, and confident leading teams through change. If you enjoy creating clarity, building SOPs, and establishing high-performing operational environments, you will thrive in this role.

Key Responsibilities

• Lead and manage all internal operations including programme delivery and organisational development in coordination with colleagues across HR, IT, and finance teams.
• Work closely with the CEO to implement the strategic vision and translate it into effective plans and operations, serving as a key spokesperson for the organisation when required.
• Support the delivery and growth of the Avicenna Scholarship Programme, ensuring excellence in participant experience, programme execution, and outcomes.
• Build and manage a high-performing team culture grounded in ethical leadership, compassion, and excellence.
• Lead on operational risk management, governance, and legal compliance.
• Monitor and report on impact, outcomes, and organisational health metrics.
• Develop relationships with partners, funders, mentors, and other stakeholders to strengthen the Foundation’s ecosystem.

Person Specification

Essential:

• Proven experience in a senior operational or general management role, preferably within the nonprofit, education, or youth development sectors.
• Deep personal alignment with the values and vision of Avicenna Foundation.
• High levels of drive, resilience, and self-motivation.
• Strong strategic, analytical, and operational leadership skills.
• Experience overseeing budgets, organisational development, and team management.
• Excellent project management and problem-solving abilities.
• Strong communication and interpersonal skills; able to build trust and motivate diverse stakeholders.
• Adaptability and initiative, especially in a start-up or fast-growth context.

Desirable:

• Experience with leadership development or educational programmes.
• Familiarity with Zakat principles, British Muslim community contexts, or Islamic leadership values.
• Understanding of programme impact evaluation and reporting.

The Research Grants Officer’s role is to support the Research team to ensure that The Charity effectively delivers our Research Strategy: Accelerating a Cure and our grant programme.

You will assist with all aspects of our pre and post award management processes for all of our current and future funding schemes.

WHO WE'RE LOOKING FOR:

With an enthusiasm and passion for the work of The Brain Tumour Charity you will have a life science background, a strong understanding of medical research and its funding. You will be highly organised, with excellent communication skills (written, verbal and interpersonal), a keen eye for details and enjoy working in a fast-paced team.

KEY ACCOUNTABILITIES:

· Work with and assist the Research Team in the implementation of The Charity’s strategic goals and research strategy.

· Undertake research related projects to further the aims of The Charity to transform the research landscape to support people in living longer, better lives following a brain tumour diagnosis.

· Support the administration of The Charity’s grant application, monitoring and review processes, including liaising with academic researchers and assessment panels.

· Support the peer reviewing of submitted proposals by identifying expert reviewers for those areas, and ensuring reviews and scores are completed within strict deadlines.

· Organise and attend panel meetings including liaising with attendees and venues, preparing and distributing panel packs, and taking minutes and producing summaries where necessary.

· Monitor the progress of current grants through review of annual reports as well as regular engagement with The Charity’s funded researchers outside of reporting timelines.

· Detailed financial monitoring of awarded grants and maintain accurate records of expenditure.

· Maintain accurate electronic records to track grant applications and awarded grants.

· Respond to enquiries about The Charity’s funded research, research strategy and calls for applications from researchers, the public and colleagues within The Charity.

· Assist in ensuring the scientific accuracy of internal and external communications around the research programme, for example in feedback letters, mail outs, newsletters, website content and press releases.

The Sutton Trust is the UK’s leading social mobility charity. We believe every young person should have a fair chance in life, regardless of their family’s income, the school they go to or where they grow up. But today in Britain, the opportunity to succeed is heavily shaped by socio-economic background. Our mission is to change this. Our programmes empower young people to access life-changing opportunities, and our research influences national change to deliver a fairer future.

Each year, together with our university and employer partners, we support over 14,000 young people to reach their potential through our university, apprenticeship, and career access programmes. And our support does not stop there. We engage our thriving alumni community to help them to succeed in their professions and to act as advocates for social mobility.

Our rigorous and extensive research shines a light on barriers to opportunity from the early years to the workplace, and we strive to influence national policy change with evidence-based solutions to tackle educational and workplace inequality. Using insights from our programmes and research, we also test and scale new ideas in education and employment practice.

As an independent charity, our work is entirely reliant on the generous support of our community of donors. The need to support our work to tackle Britain’s low social mobility has never been greater.

Fundraising at the Sutton Trust

We are seeking a dynamic and driven fundraiser to be our Trusts and Foundations Manager. The Sutton Trust is at an exciting point in our organisational journey, with a new Chairperson and ambitions to significantly grow our impact and fundraising as part of our 2030 strategy.

Over the past five years the impact of the Sutton Trust has increased, especially in our programme numbers, securing a relatively stable income of c.£6m over a number of years. In recent years this has grown to c.£7m, and our organisational strategy to 2030 will continue this fundraising trajectory to increase income to £12m. Trusts and foundations income currently accounts for c.37% of our fundraising, and we know there is considerable enthusiasm and opportunity in the grant-making world for building strategic partnerships with us.

Our fundraising approach will continue to focus on driving towards major gifts and strategic multi-year partnerships, leveraging a range of drivers to secure Trust, Foundation and Statutory support.

The Role and Team

As Trusts and Foundations Manager (maternity cover), you will be an experienced, proactive relationship manager and fundraiser. You will be confident in delivering high quality reporting and stewardship to a wide variety of Trusts, Foundations, Statutory and organisational donors, as well as proactively approaching funding prospects and preparing applications to secure funds.

We have strong relationships with a range of trusts and foundations, and over the fixed term contract period we are looking for a confident fundraiser to manage and support a portfolio of funders as cover for a maternity leave within the Development team.

The role will contribute to growing the portfolio of Trusts, Foundations, and organisational donors (predominantly at the five-figure level), while also providing strategic support on grant management of our major six-and-seven-figure Trust and Foundation partners. This will include compiling key reports and supporting the gathering and analysing programmatic data. You will work closely with colleagues across both the Development Department, including the Development Director, and the wider organisation.

Main duties

New Business

• Undertake prospect research into trusts and foundations, statutory opportunities (contracts or grants), and organisational funders in collaboration with Trusts and Foundations colleagues, and other senior staff and senior volunteers. This includes identification, due diligence, qualification, and creating briefings and outreach plans.

• Work with Trusts and Foundations colleagues to cultivate a prospect pool of potential donors, looking at lapsed supporters, the prospect pipeline, stakeholder network mapping through the Board and Trustees, as well as funders with an active interest in education / social mobility.

• Submit compelling funding proposals and reports to mid-level trusts, foundations, statutory and organisational donors to secure income (predominately at the five-figure level) for the Trust. Work alongside other Development team and wider organisation members to ensure high-quality submissions.

• Alongside team members, manage the shared Development inbox to ensure all enquiries are dealt with in a prompt, consistent, and friendly manner.

• Follow all relevant policies and processes to ensure due diligence is completed for prospective donors and that income projections and plans for the portfolio are kept up to date.

Account Management and Development

• Manage and grow a small portfolio of trusts, foundations, statutory supporters, and organisational donors, delivering impactful stewardship (e.g. impact reporting) while meeting all donor reporting requirements to maximise financial income and partnership longevity.

• Support senior team members on strategic management of our major trust and foundation partners, including leading on compiling key impact reports, coordinating meetings, attending programme visits, event invites, writing targeted donor communications and reporting.

• Work with the Head of Fundraising Operations to compile and analyse key programmatic data for use by the Development team in their grant reporting.

• Be accountable for achieving agreed trusts and foundations income targets, looking for opportunities to grow funding and diversify income for this stream.

• Ensure all record keeping and administration relating to trusts and foundations income is maintained, up-to-date, and processed in accordance with GDPR and Sutton Trust policies and procedures.

Fundraising Finance and Reporting

• Act as an ambassador for the Trust with external audiences, delivering presentations and providing expertise as required.

• Work with colleagues to deliver impactful events to cultivate prospects and steward partners, with a focus on experience for trust and foundation supporters and prospects.

• Work with colleagues across Development and Finance to ensure accurate forecasting, income tracking and reporting for trusts and foundations income, through the Trust’s CRM (Salesforce), account management plans, and all relevant income pipeline documents.

• Ensure you appropriately follow policies and procedures on due diligence, Salesforce and data management, account management, stewardship, and reporting.

• Stay up to date with grant fundraising best practice, learning from senior members of the team, and keep abreast of developments and opportunities within the wider fundraising space.

• Other duties as necessary from time to time.

Person Specification

We welcome applications from individuals who have:

• Experience in successfully securing, managing, and developing Trust, Foundation, Statutory or organisational donor partnerships at four and five figure-level, from initial prospect research to securing income and ongoing grant management.

• Experience building and managing relationships, particularly in the philanthropic sector with organisational donors.

• Strong presentation skills and the ability to write compelling proposals and impact reports, or pitch to audiences with the intent of persuading them to your point of view or secure a specific outcome.

• Excellent verbal and written communication skills and the ability to summarise information from readily available sources clearly and concisely.

• Experience managing multiple priorities and tasks to successfully achieve project or other goals.

• Excellent prospect research skills and strong analytical skills.

• First-class interpersonal skills - a natural ambassador able to represent the Sutton Trust with confidence in a range of settings.

• Knowledge of fundraising in the education and/or not-for-profit sector.

• Experience using CRM software (ideally Salesforce) to accurately record funding relationships (desirable).

We are also looking for an individual who:

• Sympathetic to the aims of the Trust and its mission to address educational disadvantage and increase social mobility.

• Able to take the initiative and take responsibility for a wide variety of tasks and projects.

• Strong communicator, skilled at persuading others through writing and conversation.

• Enjoy working with impact and outcomes data to create compelling narratives for reporting purposes (desirable).

• Excellent attention to detail.

• Able to multi-task and prioritise multiple funder relationships.

• Able to work independently and as part of a team.

• Is eligible to work in the UK (see here for information about right to work)

Terms of Appointment

• Contract: Full-time, Fixed term contract until 31 August 2027

• Salary: £42,000-£47,000

• Working location: Minimum of two office days per week. Our home working policy gives staff the option to - work from home for up to 60% of the time, with approval from their line manager.

• Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP.

• Hours: The standard working hours are 9am to 5pm, Monday to Friday. This role is likely to also be required to attend events / meetings outside of normal working hours during weekday evenings and occasionally at weekends, in line with organisational policies.

• Safeguarding: DBS check may be required.

Interviews

Applications should reach us by 10am, Monday 13th April , with first round interviews held with first round interviews held on Tuesday, 21st April, and second round interviews held on Tuesday, 28th April. Both rounds will be held in our London office.

Safeguarding statement

The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.

Contextual recruitment

The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.

We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.

We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.

About us

 10 Windsor Walk (10WW) is a Community Interest Company established by local therapists concerned to address the provision of intensive psychological services for those most in need.

We support psychoanalysts, psychotherapists and the local community by providing psychotherapy treatment rooms and space for training and events related to developing psychological services.

More than this, we are a hub where therapists and psychoanalysts can meet, work together and exchange ideas on developing the practice as a whole.

Our work includes:

Affordable treatment – We run low- and no-fee psychotherapy for those in need in the local community, alongside trainees from the Institute of Psychoanalysis who offer low-fee psychoanalysis.

Community programmes – We run a weekly therapeutic playgroup for parents and toddlers seeking sanctuary in South London, alongside public events such as the Psychoanalytic Film Club and Maudsley Lectures.

Education and training – We host lectures, seminars and specialist training for psychotherapists, psychoanalysts, NHS staff and the wider public.

About the role:

We are seeking a part-time Finance Officer to support the financial management of the organisation and strengthen our internal financial systems.

Working closely with the Programme Manager and Finance Sub-Committee, the Finance Officer will maintain accurate financial records, support grant reporting and provide financial information to support organisational planning and governance.

This role is particularly suited to someone with strong bookkeeping experience who enjoys working in a small mission-driven organisation and contributing to the development of robust financial systems.

Summary of tasks:

·Day-to-day bookkeeping and maintenance of Xero

·Managing payments

·Reconciling bank transactions and maintaining accurate financial records

·Maintaining clear financial records and audit trails to support internal controls and financial transparency

·Producing and releasing sales invoices

·Submitting monthly payroll info to accountant, including HMRC and pension submissions

·Preparing and posting monthly journals ahead of review by the Programme Manager and Finance Sub-Committee

·Maintaining prepayments and accruals

·Tracking and monitoring grant income and expenditure, and preparing financial reports and information for existing and future funders

·Updating and maintaining cashflow forecasts

·Supporting year-end accounts and liaising with external accountants

·Maintaining the fixed assets register and depreciation schedules

·Support the review of the Reserves Policy

·Monitoring liquidity and key financial indicators and reporting concerns to the Programme Manager and Finance Sub-Committee

·Monitoring service contracts and ensuring value for money

·Supporting the financial aspects of the transition from CIC to charity

·Assistance in the preparation of project budgets

·Supporting lease and grant subsidy administration 

·Supporting the development and implementation of financial policies

Working relationships

The postholder will work closely with the Programme Manager and Finance Sub-Committee, providing specialist financial oversight and strengthening internal controls, rather than undertaking general management responsibilities.

About you

We are looking for someone who:

·Has experience of bookkeeping and financial administration

·Is confident using accounting software such as Xero

·Is highly organised with strong attention to detail

·Can manage financial information clearly and accurately

·Is comfortable working collaboratively within a small organisation

·Has strong communication skills and the ability to explain financial information clearly

·Is interested in supporting a mission-driven organisation working in the field of mental health and community support

This job description outlines the main duties of the role. It is not an exhaustive list, and the postholder will be expected to undertake additional responsibilities appropriate to the role as organisational needs evolve. The role involves working closely with colleagues across programmes, operations and governance in a small and collaborative organisation.

How to apply:
 
Interested candidates are invited to submit a (1 page max) cover letter along with a CV.
 
The closing date for applications is Monday the 13th April 2026. Interviews are scheduled to take place the week of 27th April and/or 4th May 2026. A short assessment task will be shared with shortlisted applicants.
 

The successful candidate will be subject to an enhanced DBS check and references will be required.
 
Accessibility:
 
If you require any reasonable adjustments to the application or interview process, please let us know and we will do our best to accommodate this.
 
Equal Opportunities Statement:
 
10 Windsor Walk Community Interest Company complies with the Equality Act 2010. We believe in fair treatment of all our employees and commit to promoting diversity in our employment practices. We do not discriminate in employment based on race, religion, sexual orientation, national origin, political affiliation, disability, age, marital
status, medical history, parental status or genetic information. We base all our employment decisions on merit, job requirements and business needs.

The Charity Delivery Lead will drive the success of key charity and community programs and charity initiatives across our 13 venues. Line managing staff in a matrix model, you will provide operational guidance, a delivery framework, and expert advice to ensure that each program is successfully implemented and achieves its objectives. You will collaborate closely with the General Manager of each venue, ensuring the alignment of charity initiatives with broader venue goals.

Key Responsibilities

Program Delivery Support
Provide expert advice and practical frameworks to Charity Officers as they deliver and facilitate key programs such as Fun, Food & Golf, Community Cafes, and This Girl Can. Ensure each program aligns with the charity’s mission and goals.

Program Coordination & Monitoring
Ensure that programs are delivered efficiently, consistently, and to a high standard across all venues. Support Charity Officers in tracking program outcomes and assessing impact, making adjustments as needed.

Training & Development
Provide training, resources, and support to Charity Officers to ensure they have the knowledge and tools necessary to deliver high-quality community programs. Share best practices and foster a culture of continuous improvement.

Framework & Process Development:
Develop and implement operational frameworks, guidelines, and processes for program delivery, ensuring consistency across all 13 venues. Provide ongoing feedback and recommendations to improve program quality and participant satisfaction and outcomes.

Reporting & Communication:
Report regularly to the Chief People Officer on program performance, challenges, and successes. Prepare reports and presentations for stakeholders (including Trustees), demonstrating the impact of charity programs and their alignment with the overall strategy.

Collaborative Working:
Work closely with the marketing and communications team to promote charity programs across different channels, including social media, local events, and the charity’s website. Help raise awareness of the charity’s work and encourage broader community participation.

Safeguarding and Wellbeing
Ensure that all programs adhere to safeguarding guidelines, especially for vulnerable groups such as those impacted by dementia and children. Promote a safe and inclusive environment for all participants.

Person Specification

Key Skills and Experience:

• Proven experience (3+ years) in community program delivery, charity work, or sports-related initiatives, with a focus on social impact and inclusivity.
• Strong knowledge of program design and delivery, particularly in sports, health, and community development.
• Excellent communication and relationship-building skills, with the ability to engage diverse communities, local venues, and external stakeholders.
• Experience supporting and mentoring teams, even without direct line management responsibilities.
• Ability to create and implement structured frameworks and processes to improve program delivery and achieve outcomes.
• A genuine passion for using golf/ sport as a tool to improve lives and create positive change within communities.
• Strong organisational and time-management skills, with the ability to manage multiple initiatives across multiple venues.
• An understanding of safeguarding and wellbeing guidelines and practises, particularly in working with vulnerable groups having performed the role of Welfare Officer, Designated Safeguarding Lead or equivalent.

Desirable

• Familiarity with programs related to dementia care, women and girls' sports participation, or community wellness.
• Knowledge of fundraising, grant applications, or sponsorship in the charity sector.
• Experience in working with or within community-based organisations.
• A relevant qualification in community development, sports management, or a related field is advantageous but not essential.

Contract length: Permanent

Location: North West London

Hours per week: 35

Salary:  up to £33,700 pa depending on experience

Closing date for applications:  Monday 6 April 2026 , midnight, interested candidates are encouraged to apply as early as possible

Every dog and cat in need deserves expert, personalised care and support, and to be loved. When you work for Mayhew, you understand that better than ever.  We’re a passionate, committed and diverse team of c80 staff and c150 volunteers, here for dogs, cats and communities in the UK, in Afghanistan and in Georgia. We offer expert veterinary care, rescue and rehoming services, programmes in the community and guidance and support to improve the lives of dogs and cats in need.

This is a challenging climate for pet owners; we are contending with a significant increase in demand for all areas of our work. We can only rise to meet this challenge by cultivating and sustaining a diverse volunteer base, including of foster carer volunteers – they make it possible for us to scale our reach at pace so we can be there for many more dogs and cats who need us, and more pet owners who rely on our support.

Volunteering and Foster Caring Manager is a new role at Mayhew, reflective of the importance of volunteering and foster caring in our ability to deliver our onward strategy and direction. This is a highly visible and important role for Mayhew. The postholder will be working across all teams with staff and volunteers, supporters, partners and members of the public.

This role requires an effective leader and manager, with practical subject matter expertise in volunteering good practice, strong organisational skills, and a drive, rooted in passion for both animal welfare and volunteering, to enable Mayhew to reach many more dogs and cats and pet owners who need us by cultivating a thriving, engaged and diverse volunteer base.

Staff and volunteers at Mayhew, particularly in animal facing and public facing roles have duties that can be physically and emotionally demanding, sometimes interfacing with dogs and cats and pet owners who are in distress and facing heart-breaking situations. Yet our work is hugely rewarding; you can view some of our amazing rescue stories here.

We offer a caring and supportive team and the chance to make a lasting difference to the lives of dogs and cats who rely on us.

While we embrace hybrid and flexible working models, interested applicants should note this role requires at least three working days in five to be worked at Trenmar Gardens, NW10 6BJ.

Generally, you will:

• Lead on developing our onward volunteering strategy and plan
• Provide leadership and management of volunteering and foster caring at Mayhew
• Provide support, training and guidance to staff managing volunteers
• Lead on volunteer engagement and communication
• Engage a range of internal and external stakeholders including staff, volunteers, supporters and partners
• Collaborate with the Senior Management Team to ensure delivery of our strategic and operational goals
• Be self-driven and resilient, having a professional, friendly, calm and caring manner

To be successful in this role, you need relevant experience:

• Working in a volunteering management role in a charity or other organisation of comparable breadth and scope
• Leading and living volunteer management best practice, including overseeing policies, procedures and guidance
• Owning and improving volunteering management processes

Please note that successful candidates will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.

We reserve the right to close this post at any time, should we receive a high volume of applications.

Event & Engagement Coordinator 

Remote based in North West England. Please note, the role requires working one day a week in Manchester. 

Fixed term contract: initially 12 months with potential to extend.

Job Purpose: 

To plan, coordinate, and deliver a range of local events across North West England, ensuring each event is well-organised, inclusive, and engaging for local communities. The Local Event Coordinator will collaborate closely with partners, local authorities, suppliers, volunteers, and members to deliver high-quality, unique and memorable experiences.

Key Responsibilities: 

• Plan and manage logistics for a variety of local member events, making sure all events are accessible and attractive to both existing and potential members. 

• Liaise with relevant external and internal contacts such as venues, suppliers, CSSC’s ticketing platform, Head Office departments, and volunteers. 

• Complete all relevant compliance work such as risk assessments and public liability checks. 

• Develop and manage event budgets, ensuring value for money and accurate financial tracking. 

• Promote events via social media, email campaigns, posters, and local press in collaboration with marketing teams. 

• Manage and grow the North West’s CSSC TikTok presence, including content planning, filming, editing, posting, and community engagement. 

• Demonstrate strong working knowledge of TikTok trends, algorithms, analytics, and best practices. 

• Create engaging, on-brand short-form video content tailored to target audiences. 

• Monitor performance metrics and use insights to optimise content strategy and increase reach and engagement. 

• Stay up to date with emerging social media trends, tools, and platform updates. 

• Show a genuine interest in communications, digital marketing, and social media strategy. 

• Oversee event setup and breakdown where applicable, managing on-site logistics and resolving any issues on the day. 

• Recruit and coordinate volunteers to assist with events. 

• Evaluate event success through feedback, data collection, and post-event reporting. 

Key Skills & Experience: 

Essential: 

• Proven experience in planning and delivering events. 

• Strong organisational and time-management skills. 

• Ability to manage budgets and handle multiple projects simultaneously. 

• Excellent communication and stakeholder engagement skills. 

• Flexibility to work evenings and weekends when required. 

• Full UK driving licence and willingness to travel across the region. 

• Ability to analyse member insights to inform event planning for CSSC members and to attract potential new members. 

• Work collaboratively with the Regional Team to develop and implement strategies aimed at supporting membership growth and ensure positive member experiences. 

• Build a rapport with CSSC volunteers and understand skillsets in order to correctly identify support necessary for events. 

• Confident in using IT systems and ticketing platforms to effectively promote events across appropriate channels. 

• Supporting Regional Hub Manager with member and volunteer engagement events 

• Experience with processes 

Desirable: 

• Experience working with community groups, charities, membership organisations or not for profits. 

• Knowledge of health and safety and safeguarding procedures. 

• Familiarity with marketing or PR for events. 

• First Aid or event safety training. 

• Previous experience with ticketing platforms or willingness to learn. 

• Understanding of how comms and events align with one another.

• Data literacy or willingness to understand some basic data analytics 

Harris Hill are delighted to be working with a national charity to recruit for the Fundraising and Events Officer role in order to help deliver an engaging and successful portfolio of fundraising and cultivation events, including an annual golf day, comedy night and dinners.

You’ll play a central role in delivering exceptional events, stewarding supporters and corporate partners, and supporting wider fundraising activity. This role is ideal for someone with strong attention to detail, creativity and hands on event management experience.

Key Responsibilities

• Plan, organise and deliver events from concept to evaluation.
• Maximise return on investment while building meaningful supporter relationships.
• Manage event budgets with a focus on cost efficiency.
• Develop engaging promotional materials across multiple channels.
• Work closely with marketing colleagues on event promotion and post event communications.
• Liaise with and manage suppliers including venues, photographers and entertainers.
• Steward attendees to ensure an outstanding supporter experience.
• Lead on monitoring and evaluating the event portfolio to improve performance year on year.
• Support stewardship of corporate partners and their fundraising initiatives.
• Assist with corporate volunteering days and seasonal activities.
• Help deliver a vibrant volunteering programme, particularly during busy periods such as Christmas.
• Support the securing of Gifts in Kind.

About You

• Proven experience delivering successful events from planning through to evaluation.
• Excellent relationship building and stakeholder management skills.
• Strong written and verbal communication skills.
• Exceptional organisational and project management ability.
• Experience managing budgets and monitoring financial performance.
• Proficiency in Microsoft Office and CRM/database systems.
• Knowledge of fundraising regulations, GDPR and relevant charity law.
• Resilience, adaptability and calm problem solving skills.

Salary of up to £30,000 per annum

Location: London, hybrid working, 3 day a week in the office

Contract type: permanent, full- time,

Closing date: on rolling basis  

Interview: ASAP

Recruitment process: Cv and Supporting Statement to

If this sounds like you, then please do get in touch ASAP!

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.