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Closing in 7 days
Citizens Advice Hammersmith and Fulham, Hammersmith (On-site)
£24,000 (pro-rota £40,000)
Posted 1 week ago
University of the Built Environment, Reading (Hybrid)
£45,000 - £50,000 per year
You'll shape the HR training roadmap and deliver regular technical and induction training, in person and online, to our line manager group.
Posted 1 week ago

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Closing in 6 days
Norfolk Wildlife Trust, Norwich, Norfolk (On-site)
£30,976 - £37,783 per annum, pro-rata
Posted 3 weeks ago
Closing in 2 days
Cranstoun, Wimbledon (Hybrid)
£35,000 - £39,800 per year (depending on experience)
Join Cranstoun: Be the Catalyst for Change in a Social Justice-Driven Organisation!
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Solent Academies Trust, Cosham, Portsmouth (On-site)
£70,450 - £77,401 per year
Posted 1 week ago
Closing today at 23:30
Greater Manchester Youth Network, Manchester (Hybrid)
£28,282
Join #TeamGMYN and deliver youth activities for disabled and neurodivergent young people. Make a difference and transform lives.
Posted 1 week ago
Closing in 4 days
Scope, Multiple Locations (Hybrid)
£38,554 per year
Posted 1 week ago
Citizens Advice Doncaster Borough, Doncaster (On-site)
£27,000 per year
Money & Energy Adviser – Delivering Specialist Advice to Support Doncaster Residents
Posted 1 week ago Apply Now
IRIS Recruitment, Southampton (On-site)
£25,974 - £26,070 per year
Posted 2 weeks ago
Prospectus, London (Hybrid)
£55,000 per annum
Posted 1 week ago
Closing today at 21:00
Open Society Foundations, Multiple Locations (Hybrid)
50,000 - 61,900
Posted 1 week ago
Page 70 of 80
Hammersmith, Greater London (On-site)
£24,000 (pro-rota £40,000)
Part-time (22.5 hours (3 days a week))
Contract (Initially 12 months (with possibility of extension))
Job description

About the role:

Would you like to use your skills in communications, insight, and storytelling to make a real difference in people’s lives and help shape the future of a leading local advice service?

Citizens Advice Hammersmith & Fulham (CAHF) is a fl agship, award-winning local charity, recognised nationally for its innovative approach and strong performance. We are part of the national Citizens Advice network and deliver a modern, multi-channel service, supporting thousands of people each year through face-to-face, telephone, email, webchat, and digital channels.

We are supported by a dedicated team of staff and over 80 volunteers, and we deliver generalist and specialist advice alongside community-based services across the borough.

We are now seeking a Communication & Impact Manager to play a pivotal strategic role in how we demonstrate, communicate, and strengthen our impact.

This role sits within the Leadership Team and is central to how we prepare for future funding and contract renewal. You will lead how we use data, insight, and lived experience to build a powerful evidence base that shows the value of our work and strengthens our visibility with stakeholders, partners, funders, and commissioners.

You will also lead the development of communications that bring our work to life, translating complex information into compelling stories that infl uence, engage, and inspire action.

What You’ll Be Doing:
● Lead the development of CAHF’s communications, engagement, and impact approach to strengthen visibility, reputation, and infl uence
● Produce high-quality impact reports and insight products that demonstrate organisational value and support funding and contract renewal
● Translate complex data, research, and client experience into clear, compelling narratives for various audiences and communications
● Develop and deliver targeted digital and social media communications to increase engagement and awareness of CAHF’s work, including our More Than Advice model
● Build and maintain strong relationships with stakeholders, partners, funders, and commissioners, positively representing CAHF externally
● Strengthen how client voice and insight shape service development, organisational learning, and external communications
● Support fundraising, supporter engagement, and campaigning activity through impactful, evidence-based storytelling
● Work collaboratively across Advice, Libraries, Community Skills Services, and our wider volunteer network

What we offer:
We value our people and off er a supportive, inclusive, and high-performing environment within an award-winning organisation.
● Generous holiday entitlement starting at 25 days per annum (pro-rata for part-time employees) plus bank holidays, rising to 30 days with long service.
● Paid service closure days between Christmas and New Year.
● Access to our learning platform, Skillbook, for professional development.
● Personal development opportunities through our Network Equity Groups.
● Ongoing performance management and training support.
● 24/7 holistic employee support, including a confi dential and professional counselling service, discounts, and practical information.

Closing Date: 5pm Friday 22nd May 2026
Interview and Test Date: Week commencing 25th May 2026
For full details and the job pack, please visit our website via the apply button.

We reserve the right to close applications early if suitable candidates are found, so we encourage early submission.

Organisation
Citizens Advice Hammersmith and Fulham View profile Organisation type Registered Charity Company size 21 - 50
Posted on: 06 May 2026
Closing date: 22 May 2026 at 17:00
Tags: Communications, Engagement / Outreach, Research