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Supporter Journey Lead
Salary:£36,880 - £41,439
Location: Home based with an expectation to travel as appropriate each month
Hours: Full Time – 35 Hours a week
Contract: Permanent
We’re looking for a Supporter Journey Lead to join our Supporter Experience team.
This is a key role in shaping how supporters experience Help for Heroes across different journeys, touchpoints and moments that matter.
You’ll work with teams across Commercial to map, develop and improve supporter engagement journeys, turning strategy, insight and campaign learning into practical plans that strengthen relevance, supporter experience and long-term value.
About the Role
As Supporter Journey lead, you’ll lead the mapping, development and ongoing improvement of supporter engagement journeys across Commercial.
You’ll work with product owners, delivery teams and enabling colleagues to understand current journeys, define target journeys, identify pain points and opportunities, and turn strategy, audience insight and campaign learning into clear, practical plans.
In this role, you will:
About You
Are you someone who enjoys understanding how people experience an organisation across different touchpoints, channels and moments?
Do you like bringing people together to map journeys, uncover pain points and turn ideas, insight and learning into practical improvements?
You’ll be confident working across supporter, customer or audience journeys, with a good understanding of how touchpoints, handoffs, segmentation and communications shape experience.
You’ll be comfortable working with product owners and delivery teams to define clear requirements, actions and workplans, while keeping activity aligned, realistic and deliverable.
You’ll also be someone who can use campaign learning, supporter feedback and basic performance information to identify where journeys could be strengthened, simplified or made more relevant.
Essentially, we’re looking for someone who is supporter-focused, organised, collaborative and practical — with the facilitation and relationship-building skills to help teams improve journeys and create better experiences over time.
About the Team
Supporter Experience is a newly formed department within Commercial, created to help us better understand, engage, support and motivate our supporters.
We’re a collaborative and developing team, working across Commercial to shape more joined-up, relevant and thoughtful supporter journeys.
This is an opportunity to help shape how the department develops from the beginning, bringing teams together to understand supporter needs, improve key moments and create stronger experiences over time.
In return we can offer you:
Closing date: 5th July 2026
We reserve the right to close this vacancy early if we receive a high number of strong applications.
We are committed to equality, diversity and inclusion and welcome applications from all backgrounds.
The client requests no contact from agencies or media sales.
Job title: Supporter Development Officer
Responsible to: Trusts & Foundations Fundraising Manager
Line management: None
Salary: c. £29,0000 per annum, dependent on experience
Hours of work: Full-time, 37 hours per week.
Contract type: Permanent
Location: Flexible: remote, hybrid or office-based (Horsforth, Leeds)
At the Bone Cancer Research Trust, our fundraising success is built on strong relationships with our supporters. In this newly created role, the successful candidate will have an exciting opportunity to drive our approach to Individual Giving, Legacies and Major Donors. This role requires highly collaborative working across teams to bring greater consistency, coordination and progress to this work.
This role will be focused on delivering outcomes by supporting the Relationship Team in their stewardship of new and existing supporters. The Supporter Development Officer sits within the Trusts & Foundations team and will play an important part in connecting activity across teams, helping to ensure consistency, identify opportunities and drive progress.
It’s an exciting time to join the Bone Cancer Research Trust, as we build upon our successes over the last 20 years. This is an excellent opportunity for the right candidate to shape this new and varied role and play an important part in our highly successful fundraising team.
Interviews for shortlisted candidates will take place during w/c 13th July 2026.
Our mission is to save lives and improve outcomes for people affected by primary bone cancer through research, information, awareness and support.
The client requests no contact from agencies or media sales.
Location: Hybrid / The Grange, Saunderton, Princes Risborough
Hours: 35 hours per week, Monday to Friday
We are looking to recruit a Trusts and Foundations Officer to join our Trusts and Foundations team and support the delivery of Hearing Dogs for Deaf People’s fundraising strategy. The Trusts and Foundations team is working towards an income target of £1.3m in 2026 to 2027, with planned growth to £2.1m by 2029 to 2030.
This is an exciting opportunity to develop your fundraising career within a collaborative and ambitious team. You will contribute to securing income from charitable trusts and foundations, building funder relationships, and supporting the wider Income Generation function. The role works primarily within the Trusts and Foundations team, whilst also working with other Officers and Assistants across the Income Generation directorate to support cross-departmental activity, projects and key administrative processes throughout the year.
We are looking for individuals who demonstrate passion for our cause, a keen eye for detail, and the ability to write compellingly about the difference Hearing Dogs makes to the lives of deaf people. You will be confident communicating with a wide variety of people, including funders, volunteers, and senior colleagues, and will bring a proactive and positive approach to everything you do.
Key Responsibilities
Skills, Knowledge and Expertise
Essential:
Desirable:
Benefits
For further information and to apply, please visit our website via the apply button.
Closing date: 17th July 2026.
Please note: This post is exempt from the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 due to its duties involving the protection of children and/or adults at risk. Applicants are therefore required to disclose all spent and unspent convictions, cautions, warnings, and reprimands, as well as any relevant non-conviction information. The successful candidate will be required to undertake a Disclosure and Barring Service (DBS) check in accordance with the Police Act 1997 (Part V).
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role
We have a vacancy in the South & Southwest Region for a Regional Administrator, 28 hours per week. You will be joining a dedicated and friendly team of regional staff and volunteers. This is a fixed term post, initially for one year. The postholder will ensure smooth running of regional administration and carry out administrative duties as required by the region. They will support direct service delivery and volunteers across a number of branches to deliver services in line with Cruse standards, policies and procedures
How to apply
Your application must consist of a CV and short covering letter which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages. If application does not include both, it may not be considered.
The closing date for applications is 2nd July 2026 we reserve the right to close the advert early, as interviews will be held as suitable candidates apply.
Please be advised that if you do not hear from us by 10th July 2026, unfortunately on this occasion you have not been shortlisted.
Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.
Criminal Record Checks
All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online:
· Applicants in England and Wales: DBS Code of Practice
· Applicants in Northern Ireland: AccessNI Code of Practice
Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.
We comply with all relevant data protection legislation and process your data fairly.
The client requests no contact from agencies or media sales.
Support Coordinator
We are looking for an innovative, passionate, and professional individual with excellent interpersonal and organisational skills to join our Stroke Recovery Service based in Crewe.
This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke.
Position: 000009 Stroke Association Support Coordinator
Location: Home-based – Crewe, Cheshire. However, extensive travel will be required as part of this role (may include team meetings or other work-related meetings)
Hours: Part-time, 21 hours per week
Salary: Circa £17,000 per annum (FTE circa £28,300 per annum)
Contract: Our services are contracted, we currently have funding for this contract until 31 March 2027
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: Sunday 5 July 2026
Interview Date: 2 stage interview process – Thursday 9 July & Thursday 16 July 2026. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to the Service Delivery Coach, you will have the ability to support stroke survivors to identify their goals. Using strong assessment skills and a person-centred approach enabling them to maximise their recovery and improve communication.
Key responsibilities will include:
· Supporting new stroke survivors and their carers from hospital discharge into the community.
· Provide personalised information, advice and support.
· Supporting stroke survivors to make informed lifestyle changes which will help them to prevent further strokes.
· Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke.
About You
You will have experience in:
· Experience/background in a caring profession, ideally supporting people with disabilities
· Excellent IT skills and an ability to maintain accurate records.
· An affinity with the values of the Stroke Association.
· A flexible approach and an ability to effectively manage a caseload.
This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
Applications
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role.
You will be able to view the role profile when you apply.
Stroke Association
Finding strength through support
The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of our supporters and donors that we can provide vital support.
Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity.
We are working to improve the representation of this lived experience at all levels within the Stroke Association and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work.
We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Be Our First Hire. Build the Infrastructure that Saves Lives.
About Us
We are a newly registered, fully-funded UK health charity embarking on a variety of health-related Missions. Having secured Charity Commission approval and robust initial funding, we are now ready to step out of the planning phase.
Duet Health Foundation is starting with significant funding and access to external resources to support our initial campaigns which will include;
- Addressing significant safety issues related to certain commonly used medicines, gathering data on adverse events and deaths in order to campaign for ways to mitigate this.
- Raising awareness of rare diseases which are being missed. These can significantly affect sufferers’ lives, and while they may be relatively easy to diagnose and treat, are often simply not recognised by primary healthcare providers.
We are seeking our first employee—a visionary Director of Operations—to build our operational infrastructure from the ground up and turn our strategic vision into a highly impactful reality.
The Role
As our first hire, you will be a key part of the operational architecture of the charity. Working closely with the Founders, you will help transition the organisation from a newly approved legal entity into a fully functional, compliant, and active campaigning force. This is not a role for someone who just wants to manage existing systems; it is for a builder who also wants to create them.
The Director of Operations is a pivotal senior leadership role within the organisation, responsible for creating the operational backbone of the organisation. This role ensures that the organisation’s systems, people, suppliers and processes operate smoothly, safely and compliantly, enabling high-quality delivery. The Director of Operations will provide strong day-to-day operational leadership and discipline, freeing the Founders to focus on strategy, partnerships and organisational growth. The postholder will be highly organised, practical and accountable, with a strong focus on implementation and follow‑through.
To apply for this role, you will need to have significant operational management experience in a charity or similar environment. You will have demonstrable experience of managing complex operational systems and will have proven experience of workforce planning, operational delivery and implementing organisational change. You will have experience of managing suppliers, contracts and procurement processes and will have a strong understanding of operational compliance, risk management and audit readiness. Overall, you will be practical, organised and solutions-focused, with the confidence to work across teams and with trustees, suppliers and external partners.
Key Responsibilities
About You
Why Join Us?
This is a rare opportunity to shape a charity's DNA from day one. You will have substantial autonomy, and the opportunity to play a key part in building an organisation that will directly improve patient safety and rare disease outcomes across the UK.
The Founders of the charity are a married couple who have both spent their working lives in healthcare and health research, particularly focussing on developing treatments for often-neglected patient groups.
Please send your CV and a cover letter outlining your experience in building and running operational administrative systems, why you are interested in working for a new charity, and how you think you would meet the essential and/or desirable criteria set out in the person specification above by 30th June 2026.
The client requests no contact from agencies or media sales.
Contract: 1-Year Fixed Term contract
Hours: Full-time (40hrs/weekly)
Reporting to: Academy Director
Location: Remote
Salary: £50,000 p/a + 3% pension contribution
Start date: September 2026
About us
Parallel is a small charitable initiative with big ambitions. Our mission is to increase the number and diversity of excellent young mathematicians. We are a Good Thinking project (registered Charity Number: 1147404).
Founded in 2023 by Simon Singh MBE and Dr Junaid Mubeen, our online Parallel Academy supports highly capable students to excel in maths, by providing them with structured programmes that develop their reasoning and problem-solving skills beyond the curriculum. We currently support more than 10,000 students through the Academy, around 1000 of whom receive highly targeted support through weekly, small-group online tutorials.
We are at an exciting phase in our journey, with plans to expand tutoring to 5000 students over the next four years. Our students are motivated and ambitious. Our maths programme takes place outside of school hours, yet students have an average attendance above 95%. All of our work takes place online and is subject to safeguarding and data protection policies that are reviewed periodically to reflect up-to-date best practice.
Parallel has built a reputation for excellence, both in terms of the expectations we set for students, and the quality of service they receive from us. Our work is underpinned by an inclusive ethos; every student who applies for the Academy is guaranteed a place on one of our programmes.
We work flexibly to both launch new initiatives and adapt our existing offerings. We pride ourselves on a creative approach to programme design and now face a familiar challenge of maintaining our quality and highly personalised approach as we scale up.
The purpose of this role
We are seeking an experienced Head of Operations to join and help lead our committed and energetic team. This role is pivotal to achieving Parallel’s growth ambitions while maintaining the quality of service we are renowned for. As a senior leader, you will be a lynch pin of our core team and will make a real difference to the life prospects of thousands of young students.
On a practical level, you will coordinate and drive our core programmes, with oversight and accountability for their smooth, day-to-day delivery. You will also line-manage two full-time administrators (this may increase as the team expands), overseeing and supporting their work across communications, data and operational delivery.
We have established several processes and tools for delivering our programme effectively and the ideal candidate will have a sharp eye for process improvement and opportunity. You will need to understand and consolidate our current best practices, but also identify ones that need to be adapted or enhanced as we look to scale up.
This role is offered initially as a fixed-term contract for 12 months, though we have every intention to extend the position longer term should the appointment prove successful.
A note on working hours
This is a fully-remote role. As part of your contracted hours you will be required to regularly do some work during evenings and weekends (approx 5-8 hours a week). You may occasionally need to step in at short notice, outside of standard working hours, to support and resolve urgent operational issues.
There will also be periods when there is a higher workload (e.g., during student admissions cycles), so you may be required to offer some flexibility in working longer - and then shorter - hours week to week. Time off in-lieu is provided for additional hours worked.
In general, you will have significant autonomy in how you structure your working week, provided you ensure that our core operational needs are covered within the whole team.
Key responsibilities
Working for Parallel is challenging and rewarding in equal parts. On a typical day you will be fielding queries from parents, managing the logistics of 200+ tutorials a week and ensuring tutors are fully supported. We are a dynamic team that readily adapts to new situations and relishes the challenge of working through problems together.
As part of your key responsibilities you will:
Oversee the smooth day-to-day running of our Tutorial and Webinar Programmes, ensuring that sessions proceed as planned, and that any issues - from tutor cover needs to student absence requests - are swiftly and effectively addressed.
Coordinate key aspects of our start and end-of-term administration, including payments, parent and student communications, website setup, spreadsheets and logistics.
Oversee the admin team’s responsiveness to our high-volume shared inboxes, responding to the most sensitive student and parent queries and acting as a point of escalation where needed.
Manage a small but growing admin team, providing regular guidance, support, and feedback.
Play a key role in overseeing our student admissions cycles, from planning to testing, setup, delivery and communication of decisions.
Make everyday operational decisions independently, exercising good judgement in when to bring issues to senior management.
Work effectively with data (e.g. student learning data) - as managed through our central directories - and use it to guide decision-making and to support the effective running of our programmes.
Review our policies on an ongoing basis, ensuring that we are complying with our safeguarding and data protection obligations at all times and that our policies are built for scale.
Support with schools outreach initiatives.
Develop and document key administrative procedures (an ever-evolving ‘Operations Handbook’) to ensure that we have reliability and stability across all programmes.
Help to shape and build on our ethos of high expectations, which translates into concrete policies regarding attendance, homework, participation and criteria for both admitting and removing students from our Tutorial Programme.
Role requirements
While there is no fixed template for working with Parallel, we consider the following requirements essential for this role:
Proven leadership qualities, with the ability to act independently and decisively when the situation demands it.
Experience managing small teams, including multiple direct reports.
Managed operations at large scale - you have executed product/service delivery to thousands of end users.
Excellent project management skills, with the ability to delegate tasks and to track processes and outcomes.
Exceptional written and verbal communication skills, with the ability to connect effectively with a diverse set of internal and external stakeholders.
Proficiency in working with digital tools and software such as Google Sheets, Docs, Forms, Zoom and Trello (and able to learn new tools quickly and independently).
Excellent with spreadsheets and data - you know your vlookups from your pivot tables.
Nimble problem-solver who can think on your feet and approach complex situations with a flexible mindset.
A ‘can-do’ attitude and strong team ethic - you are known as a supportive presence for your colleagues who will go above and beyond to make their lives easier.
Demonstrable ability to work productively in a fully remote setup.
A strong commitment to safeguarding, and the ability to maintain confidentiality and integrity related to all aspects of information disseminated within the organisation.
It is also desirable (though not essential) for you to have relevant experience in an education setting.
Please note that this role will be subject to an Enhanced DBS check.
How to apply
If this sounds like you, please submit your CV and cover letter via CharityJob, or get in touch with any questions.
Interviews will take place online after the closing date. As part of the selection process, shortlisted candidates will be required to complete tasks designed to assess relevant skills.
To increase the number and diversity of excellent young mathematicians, by developing their problem-solving skills beyond the curriculum.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Based in Reading with hybrid working arrangements and regular travel
Contract: Fixed term role to 31 March 2028. Full time, 37 hours per week or part time, 30 hours per week (please state on your application if you would prefer full or part time)
Salary range: Starting full time equivalent salary from £35,502 per annum
Would you like to become a vital part of our collaborative and innovative team to make a lasting difference to families?
Every day at PACT, we are building adoptive families and empowering women, children and parents to embrace a positive future. PACT is an outstanding adoption charity and award-winning trauma recovery service provider that is passionate about creating brighter futures for women, children and families from many different backgrounds. We believe that every child deserves a loving and supportive home and we are committed to providing the highest quality services to help make that a reality. We are proud of our four successive outstanding ratings with Ofsted.
We are looking for an Adoption Support Education Advisor to join our Reading team.
Our Adoption Support Education Advisor will work in PACT’s adoption support service and support our Lead Specialist Education Worker in the implementation and development of our Early Education Pathways pilot project for a fixed term period to March 2028 to:
· foster positive and effective relationships between schools, educational and other professionals and adoptive families
· contribute to meeting the objectives of the pilot project, maintaining delivery momentum, data quality and consistency to ensure the project’s success
About you:
We are looking for an individual with demonstrable experience of training and education ideally within a primary school setting. You’ll have an understanding of the needs of looked after children and child development and the impact on behaviour of interrupted development.
You’ll hold a degree (or equivalent), and professional qualification/s preferably in education (or related field). With great organisational and communication skills, you’ll be adept at managing assigned project deliverables to agreed timelines to ensure the pilot project’s success.
You will make a real difference to the lives of children and families.
For further information and details on how to apply and contact details for an informal conversation, please visit our website.
Closing date: 4pm Friday 10 July 2026
We look forward to hearing from you.
Early application is encouraged. We will review applications received throughout the advertising period and may close the vacancy earlier than stated.
Please do not submit your CV; only completed application forms will be accepted. No agencies please.
PACT is a supportive and respectful place where people are passionate about making a positive difference to the lives of women, children and families from many different backgrounds. We continuously look to progress the ways in which we create families and bring people together and encourage applications from people across all communities. We are committed to ensuring that our people and our services reflect the diversity of the communities we serve and applications from people from under-represented groups are particularly welcomed.
PACT is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Anyone joining our team is subject to PACT’s Safer Recruitment pre-appointment enquiries. These include the provision of documentation of the right to work in the UK, Disclosure Barring Service (DBS) check, overseas police check where applicable and references covering a minimum 5-year period.
All opportunities are based in the UK.
Other relevant roles you may have experience of could include: Designated Teacher for LAC/PLAC, Safeguarding Lead (DSL), Adoption Support Advisor, Specialist Education Advisor, Education Advisor, Adoption Teaching Advisor, Education Psychologist, Teacher, Deputy Head Teacher, Head Teacher, Virtual School, Virtual School Head, SENDCO, Special Educational Needs Coordinator, SEND, SEND Educational Advisor, Primary School Pastoral Care Lead.
an adoption charity and family support provider helping hundreds of families every year through outstanding adoption and adoption support services

The client requests no contact from agencies or media sales.
Do you want your work to have real impact?
We have an exciting 12-month Fixed Term Contract opportunity as a Community Fundraising & Engagement Officer at the Motor Neurone Disease (MND) Association, you will help shape and grow support across Northern Ireland for people affected by motor neurone disease by helping to generate vital income that enables us to deliver our mission.
Key responsibilities:
About you
This is a home-based role with travel requirements across Northern Ireland and occasional travel to Northampton
Further information about working for the MND Association and full job description is available in the attached Candidate Pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
What We Offer
Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.
We support people affected by Motor Neurone Disease, campaign for better care and fund ground-breaking research. Because with MND, every day matters.
The client requests no contact from agencies or media sales.
Harris Hill are delighted to be working with a fantastic charity to recruit for the Fundraising Executive to become the local face of a well established charity within Worcestershire.
As Fundraising Executive, you will be responsible for growing income and awareness across Worcestershire by developing meaningful relationships with supporters, volunteers, community groups, schools, and local businesses.
Working closely with the Community Fundraising Manager and wider fundraising team, you will help deliver regional fundraising plans, identify new opportunities, and provide exceptional supporter stewardship to maximise engagement and long-term loyalty.
This is a varied and rewarding role that combines community engagement, relationship management, volunteer support, event attendance, and fundraising development.
Key Responsibilities
About You
We are looking for someone who is:
Essential Requirements
Desirable
Salary & Benefits
•Salary: £28,000 - £30,000 per annum
•Contract type: full time, permanent
•Location: remote- you need to be based in Worcestershire (with travel across the region)
Recruitment process: Cv to
If this sounds like you, then please do get in touch ASAP!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
We are looking for an experienced, thoughtful Operations Lead to join our small,
purpose-led CIC. The Operations Lead is central to how Power & Integrity functions day-
to-day, supporting both the running of operations and the development of the systems
and processes that help us work more effectively as we grow. The postholder holds the
operational backbone of the organisation, providing trusted executive and
administrative support, coordinating our consultancy portfolio, supporting financial
processes, and strengthening the systems that allow our work to land reliably and on
time.
Working closely with the Co-Chairs, the Operations, Governance and Risk Committee,
our consultancy, impact and the finance function, the postholder combines hands-on
operational delivery with coordination across our consulting and wider engagements.
This is a varied, practical role suited to someone who enjoys constructing workflows,
anticipating needs, spotting risks early, and creating processes that allow others to do
their best work.
This is not a polished corporate operations role. We are a small organisation, still
evolving how we work, so this role would suit someone who enjoys building, shaping, and
improving systems over time, rather than stepping into something already fully formed.
The role carries responsibility for coordination, administration and reliable delivery. The
postholder enables and supports decision-making, governance and delivery, working
within agreed processes and escalating appropriately, and grows their scope over time.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Course Development – Self-Paced Learning
Remote (UK) | Full Time | 12-Month Fixed-Term Contract | £60,000–£70,000
Help build something entirely new with a global leader in education.
Marble Mayne Recruitment is delighted to be supporting a world-leading international education group in the appointment of a Head of Course Development for an exciting new strategic initiative.
This is a genuinely unique opportunity to join an organisation at the forefront of premium education and play a pivotal role in launching a brand-new self-paced learning offering. Rather than stepping into an established function, you'll have the rare opportunity to build an innovative educational product from the ground up, shaping how high-quality GCSE and A-Level courses are designed, developed and delivered for students across the world.
This is a fully remote role, open to candidates based anywhere in the UK, offering the flexibility to work from home while collaborating with an ambitious international team.
The Role
As Head of Course Development, you'll lead the creation of a new portfolio of self-paced GCSE and A-Level courses. You'll recruit and manage the course development team, establish quality standards and production processes, oversee instructional design, content development and assessment, and ensure delivery to ambitious project timelines.
Working closely with colleagues across product, operations and marketing, you'll help shape a market-leading online learning experience from concept through to launch. This is a rare opportunity to leave your mark on a completely new educational offering.
As the new product grows, there is also the potential for this role to evolve into a longer-term leadership position within the organisation.
About You
We're looking for an experienced education leader with a strong understanding of curriculum development and pedagogy, ideally across GCSE and A-Level. You'll bring experience leading course or curriculum development, managing educational teams, delivering complex programmes to fixed deadlines, and be someone who thrives in a fast-paced, build-from-scratch environment. Experience of online or asynchronous learning would be highly advantageous.
If you're excited by the prospect of building something from scratch, leading a talented team and helping shape the future of online education within a globally recognised organisation, we'd love to hear from you.
Closing date
Ongoing / ASAP – the new postholder will ideally start the role for the new academic year in September
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Head of Finance
Location: Fully remote with flexible working arrangements. You must be able to travel 1-2 times per month for a team day in Bristol, Reading, or London, for which expenses will be covered.
Salary: £46,350 - £49,440 depending on experience
Contract: Part-time (0.8 FTE, 4 days per week), Permanent. We are flexible with how these hours are worked - working pattern to be discussed with the successful candidate.
Closing date: Monday 13 July
Interview date: Week commencing 27 July
Start Date: ASAP - this is a new role
Reporting to: Operations Director
Direct Reports: Finance Officer
Role Purpose
The Head of Finance plays a key role in supporting Good Faith's financial health, sustainability and growth. Working closely with the Operations Director and colleagues across the organisation, they provide the financial insight, systems and support that help teams make informed decisions, deliver impactful work and plan confidently for the future.
The role combines hands-on financial management with the ongoing development of financial systems, tools and processes to support Good Faith's growth and evolving needs.
Working in partnership with the Operations Director, Senior Leadership Team, thematic project delivery ("track") leadership teams and project leads, the Head of Finance helps promote sound financial stewardship, clear reporting and responsible use of resources.
The role also provides financial management support to Good Faith Foundation, working alongside its trustees and Charity Development Lead.
The Head of Finance line manages the Finance Officer, supporting their development and helping to ensure the smooth day-to-day running of the finance function.
Key Responsibilities
Financial Management and Reporting
Support the effective management of Good Faith's finances, helping to ensure accurate reporting, strong financial stewardship and long-term sustainability.
Prepare monthly management accounts, including profit and loss, balance sheet and cashflow reporting.
Provide clear, timely financial reporting and insight to support decision-making by the Operations Director, Senior Leadership Team and Board.
Help colleagues understand organisational financial performance, identifying trends, opportunities and areas requiring attention.
Work closely with the Operations Director to develop and improve financial systems, controls, policies and processes that support effective decision-making and organisational growth.
Coordinate month-end and year-end reporting processes.
Build positive working relationships with external accountants, banks and other professional advisers.
Maintain compliance with relevant accounting standards, tax regulations and statutory requirements.
Budgeting, Forecasting and Planning
Coordinate the annual budgeting process, working collaboratively with SLT and Directors across the organisation.
Maintain GF’s financial forecast and support scenario planning to inform decision-making and future priorities.
Monitor organisational, track and project budgets against performance and support teams to understand and respond to variances.
Provide financial insight and recommendations that help colleagues balance ambition with sustainability.
Support business planning and provide analysis to inform significant organisational investment and spending decisions.
Project Finance
Work alongside track leadership teams and project leads to develop, manage and monitor project and track budgets.
Produce project and track-level financial reporting and analysis, including profitability reporting.
Help project teams understand financial information and use it confidently in decision-making.
Provide practical financial support and guidance to help achieve GF’s organisational objectives while making the best use of available resources.
Warm Welcome Campaign
Work closely with the Warm Welcome Head of Operations and Leadership Team, providing financial support on budgeting, reporting and forecasting.
Ensure expenditure is accurately recorded, appropriately authorised and aligned with financial policies.
Produce regular financial dashboards and reporting, highlighting budget variances, emerging risks and opportunities for improved efficiency.
Provide insight and recommendations that support effective decision-making and responsible resource management.
Cashflow, Reserves and Financial Sustainability
Monitor and report on cashflow, reserves and wider financial performance, helping SLT plan for the future.
Manage and process supplier and payroll payments, ensuring appropriate controls and approvals are in place and payments are made accurately and on time.
Work with the Finance Officer to monitor debtor and creditor performance, supporting the timely collection of income and effective management of liabilities.
Provide financial insight and scenario planning that supports sustainable growth, informed decision-making and long-term resilience.
Support to Good Faith Foundation
Provide financial management support to the Good Faith Foundation.
Oversee the preparation of quarterly management accounts by external accountants, alongside budgets and financial reports as required.
Support trustees and the Charity Development Lead with financial information, insight and analysis.
Help maintain appropriate financial controls, governance and compliance arrangements.
Team Management
Line manage, support and develop the Finance Officer, creating opportunities for learning and professional growth.
Review and oversee bookkeeping, reconciliations and transactional finance processes.
Help foster a collaborative, supportive and efficient finance function that supports colleagues across GF.
Contribute to a positive team culture that reflects Good Faith's values.
Governance and Compliance
Help ensure GF maintains high standards of governance, accountability and financial compliance.
Support statutory record-keeping and coordinate company secretarial filings and documentation.
Coordinate the preparation and submission of VAT returns, annual accounts, corporation tax returns and other regulatory filings, working with external accountants as required.
Act as a trusted point of contact for external accountants, auditors, legal advisers and other professional advisers.
Coordinate annual insurance renewals and maintain records of key organisational licences, registrations and financial policies.
As needed, support audits, compliance reviews and risk management activities, helping to ensure appropriate documentation, controls and procedures are maintained.
Person Specification
Essential Experience
Qualified accountant (ACA, ACCA, CIMA or equivalent) with at least 2-3 years' working experience
Experience managing finance functions within an SME, consultancy, social enterprise, charity or purpose-led organisation.
Experience preparing management accounts, budgets and forecasts.
Good understanding of UK financial reporting, tax and compliance requirements.
Experience managing cashflow and financial planning.
Proficiency in accounting software (Xero) and Microsoft Excel/Google Workspace.
Essential Skills
Strong analytical and problem-solving skills.
Ability to communicate financial information clearly and confidently to non-finance colleagues.
Excellent organisational skills and attention to detail.
Ability to manage multiple priorities and deadlines effectively.
Strong relationship-building skills and the ability to work collaboratively with a wide range of people.
The ability to balance financial sustainability with organisational ambition and social impact.
Desirable
Experience in consultancy, professional services, social enterprise or charitable sectors.
Experience managing the finances of grant-funded projects
Experience supporting boards, trustees or senior leadership teams.
Knowledge of charity finance and governance requirements.
Experience supporting and developing colleagues through line management.
Personal Attributes
Collaborative and relationship-focused, with a genuine desire to support others.
Inclusive in approach and committed to building positive working relationships
Proactive and solutions-oriented, with the confidence to improve systems and ways of working.
Trustworthy, accountable and able to exercise sound judgement.
Comfortable working in a dynamic and evolving organisation.
Able to balance ambition with pragmatism, helping the organisation make the most of its resources.
Committed to Good Faith's mission, values and the positive impact of our work.
Key Relationships
Operations Director
Senior Leadership Team
Project Leads
Thematic project delivery leadership teams
Finance Officer
Good Faith Foundation Charity Development Lead and Trustees
External accountants and professional advisers
Clients, funders and other partners as required
Please review the attached JD for full information on how to apply.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Purpose:
The International HR Operations Administrator provides pro-active, generalist HR operations support to all staff. This role involves supporting all aspects of the employee lifecycle, including recruitment, on-boarding and orientation, performance management, learning and development, monthly payroll, benefits administration, as well as assisting with HR administration and the HR system.
Key to this role is the ability to be efficient and well-organised, as well as to build strong working relationships, and manage HR-related issues in a professional and timely manner.
Scope and Limits of Authority:
The post holder is expected to organise their own day-to-day activities according to the overall priorities and timescales set.
● This role does not have line management responsibility
● Assisting with contracting and managing consultants and interpreters
● Processing personal and confidential staff data
Key Responsibilities:
HR Strategy, Planning & Budgets
● Processing HR activity invoices, ensuring accurate reporting in line with agreed budget criteria
HR Policies & Processes
● Supporting staff to understand and comply with HR policies and procedures as needed and raising any concerns to line managers.
Global Resourcing & Payroll
● Assisting with all recruitment activity, including finalising job descriptions, planning recruitment activity, placing adverts, support with selection and appointment processes, and scheduling interviews
● Assisting with the monthly payroll for all staff globally, including providing relevant information to outsourced employment (EOR) and payroll only providers, processing invoices and maintaining relevant records; tracking payroll changes for all staff
● Assisting with administration related to cost of living reviews (e.g. writing letters, updating the HR system)
● Assisting with the management of all benefit administration including pension, Employee Assistance Programme, Life Assurance etc.
● Assisting with the effective on-boarding of new starters and managing the orientation process
● Assisting with termination / end of employment processes
● Assisting with consultant due diligence processes as needed
Staff Engagement & Employee Relations
● Assisting with employee engagement activities such as staff surveys and employee wellbeing activities.
● Assisting with staff communication activities as needed andensuring the HR section of the Secretariat Space is accurate
Talent Management
● Assisting with the performance management process to ensure reviews are completed on time and documented effectively
● Assisting with L&D activities by identifying and monitoring training opportunities for staff
HR Administration & Reporting
● Draft offer letters, contracts, employee correspondence and paperwork covering the whole employee life cycle e.g: Maternity / new starts / Leavers etc
● Provide administrative support in various tasks including meeting notes, booking meetings
● Effectively monitoring the HR team’s shared email accounts
● Keeping the HR system up to date, supporting staff to use it effectively
● Maintaining HR records, in line with data protection regulations
● Contribute to the life and work of the wider Resources team, helping out administratively where necessary
Cross Team & Cross Secretariat Responsibilities
● Building, maintaining and developing relationships with colleagues across all teams in the Secretariat, contributing to the delivery of the Alliance mission and Family for Every Child’s strategy
● Contributing to cross-team work as needed and cross Secretariat project teams
● Establishing and maintaining efficient administration systems, including digital filing
● Undertaking any other reasonable duties or projects as required to support the work of the Secretariat
Self-Management
● Working in a results focused, open and collaborative way with agility, flexibility and a ‘can do’ mentality, enabling colleagues to thrive in a remote working environment
● Keep up to date professionally and take responsibility for own professional development
Person Specification:
Education, qualifications, knowledge and experience
Essential:
● Educated to UK A Level (International level 3) or equivalent qualification or experience
● Relevant and recent experience working in generalist/operational HR at a similar level
● Knowledge of HR best practices (UK & International)
● Experience of working in a fast paced environment
● Experience of supporting multi-disciplinary teams
● Experience of remote working
● Experience of working in a multicultural environment
● Experience of effective communication at all levels across an organisation
Desirable:
● Degree in a relevant discipline
● Professional qualification in HR
● CIPD membership
● Experience of embedding HR policy and process
● Experience of working within a network organisation
● Experience of working with Google suite
● Good understanding of charity sector/international development and/or international membership organisations
● Experience of working with an HR management system
Skills, personal attributes and behaviours
Role specific skills
● Ability to maintain a high degree of confidentiality in relation to a range of information
● Ability to be responsive to multiple requests
● Ability to establish rapport with a variety of stakeholders
● Strong interpersonal skills
● High level of accuracy and attention to detail
● Proactive approach to problem solving
● Ability to prioritise work and work to deadlines within a changing environment.
The following skills and personal attributes are expected of all staff
● Flexible and adaptable; willing to contribute to other streams of work and across teams
● Highly skilled communicator, in different formats, and capable of working across languages and cultures (using translation and interpretation support as relevant) ● Flexibility to work outside typical working hours and across time zones, especially in relation to line management responsibilities and to support cross team working ● Highly organised and self-motivated, able to manage and deliver on multiple concurrent tasks
● Competent IT proficiency across a range of packages, able to learn quickly and troubleshoot problems independently
● Ability to use initiative and work without close supervision, working both as part of a team and as an individual
● Excellent command of English (oral and written) is a must, but working knowledge of Spanish, Portuguese, or French is appreciated to broaden the range of language skills within the Secretariat
Due to the urgency of this role, we’ll be reviewing applications and holding interviews as soon as strong CVs are received. We’re ideally looking for someone who can start immediately, as our superstar currently in the role will be heading off to new adventures on 15 July. Candidates who are available to begin straight away will be prioritised.
As we anticipate a high level of interest, we will only be contacting shortlisted candidates. If you haven’t heard from us by 10 July, please consider your application unsuccessful. We truly appreciate your interest in joining Family for Every Child and thank you warmly in advance for taking the time to apply.
Please note that only candidates with the Right to Work in the UK should apply. We carry out full RTW checks and are unable to offer visa sponsorship for this role.
The client requests no contact from agencies or media sales.