407 Development and individual giving manager jobs

Citizens Advice Stevenage is an ambitious and innovative member of the Citizens Advice network. We have expanded our services and offering to meet the increased demand in the area, doubling in size over the last few years. 

As a positive subsequence, we are looking for a Head of Finance & Business Support, who will become a core member of the Senior Leadership Team, responsible for overseeing the financial stewardship of Citizens Advice Stevenage. To lead on financial governance, business support operations, and compliance, ensuring the organization operates sustainably and meets all legal and regulatory obligations. The role is pivotal in safeguarding the charity's financial integrity, supporting strategic decision-making, and enabling effective service delivery. 

Financial Leadership 

• Prepare, review, and present draft and final budgets for approval by the board, ensuring timely submission of financial information to the CEO and Trustee Board. 

• Oversee financial reporting processes, ensuring accuracy, transparency, and compliance with regulatory standards, including variance analysis and annual balance sheets, ensuring timely submission of financial information to the CEO and Trustee Board. 

• Manage the reserves policy, ensuring regular review and alignment with operational needs and financial risks. 

• Identify and manage financial risks, ensuring integration into the organization’s risk register and adherence to appropriate mitigations.

• Ensure that the day-to-day finance and back-office function is high performing and compliant, safeguarding effective and efficient financial management processes. 

• To co-ordinate the proactive and timely dissemination of high-quality financial information to services, the CEO, and Board such as annual budgets, monthly management accounts, cash flow analysis, financial forecasting and monthly business performance figures.

• To ensure that the organisation has in place, robust and compliant financial systems and procedures; and that these are complied with by all budget holders, ensuring that any oversights are fully investigated and reported upwards as necessary.

• To lead on the preparation of statutory accounts, provide year end accounts, provide appropriate support and assistance to the organisation’s auditors and delivery of recommendations arising from the Audit process.

• To ensure that all statutory returns are complete in a timely and effective manner, including those in relation to VAT, PAYE, NIC and SSP, and that appropriate compliance dates are met for the Charities Commission and Companies House.

• Oversee the transactions, activities and processes of the external payroll provider.

• To monitor and advise on current and future tax legislation, with a view to optimisation.

• To support service managers in the preparation of bids and contract negotiations and provide financial activity analysis and reports in line with specific project reporting requirements.

• To monitor, report and make recommendations regarding the Investment and Reserves Policy to the Board.

• To oversee the payroll function to ensure employees are paid in an accurate and timely manner.

• To monitor and control creditors and debtors, ensuring invoices are paid on time and the risk of bad debts is minimised.

Compliance and Risk Management 

• Ensure compliance with all applicable regulatory frameworks, including the Charity Commission, Companies House, FCA, ICO, and other relevant bodies. 

• Maintain and regularly review financial systems, controls, and policies, ensuring they are effectively implemented and aligned with legal requirements. 

• Conduct due diligence for pension, redundancy, and other liabilities, ensuring plans are in place for management and mitigation. 

• Support the trustee board in understanding risks related to projects and contracts, providing assurance of compliance with funders’ requirements. 

• To lead on the Risk Management process, advising the CEO and managers on risk matters, and reviewing the risk register on a regular basis, reporting to the Board of Trustees.

• To check, amend and monitor the Financial Procedures Manual; reporting material breaches to the CEO and Board of Trustees, as required/in-line with governance.

• Working with the senior leadership team monitoring and updating Insurance matters as required, reporting to the CEO and Board of Trustees.

Business Support Operations 

• Lead on organisational business continuity planning, ensuring resilience during crises and alignment with the charity's objectives. 

• Oversee the development, implementation, and review of key policies, ensuring they reflect legal obligations and organisational values. 

• Manage IT systems and cybersecurity measures to protect organisational data and operations, ensuring compliance with standards such as Cyber Essentials. 

Strategic Contribution 

• Provides proactive strategic financial advice and guidance to the Trustees and wider leadership team, monitoring and reporting on the financial performance against agreed targets, identified risks and key performance indicators. 

• Provide financial and operational insights to inform strategic decision-making and long-term planning. 

• Foster a culture of continuous improvement and financial accountability across the organisation. 

• Funding strategy: Support the CEO and board to regularly review the sustainability of its income sources and their impact on achieving charitable purposes in the short, medium and longer term.

• Work with the CEO and Head of Impact and Development to prepare the funding strategy that should go beyond immediate budgetary considerations and look at the wider funding landscape. The organisation needs to understand potential emerging opportunities and the organisation's readiness to pursue them. 

Team and Stakeholder Engagement 

• Build and maintain effective relationships with trustees, funders, regulators, and key stakeholders, to ensure that Citizens Advice Stevenage meets its financial, regulatory and legal obligations. 

• Provide leadership and support to finance and business support teams, ensuring professional development and effective performance management. 

People management and development  

• Develop and implement a culture of continuous learning that will equip and develop people to deliver outstanding delivery. Responsibility for the training and development plan for the Finance and Business Support ensuring it is in effective operation including maintaining records of training needs identified and training attended.  
   

• Working with the rest of the leadership team ensure the organisation delivers a fair, inclusive, equitable and transparent employee and volunteer experience, taking account of our EDI aims and in line with employment law and the Equality Act 2010. 
   

• Ensure Open and timely communication that provides information about the organisation and context for decisions that are made, helps to build trust and confidence and earn legitimacy. 
   

• Ensure the effective performance management and development of staff through regular supervision sessions, appraisals and learning and development.  
   

Person Specification 

• ACA/ACCA/CIMA Qualified, CPE up to date.

• Strong financial management experience at a similar level within the charity/not for profit sector 

• A proven track record of leading, developing and inspiring small teams 

• Experience of strategic business & financial planning, forecasting and budget management. 

• Sound experience of producing month-end management accounts and audited year-end financial accounts 

• Experience of managing and using financial systems 

• A working knowledge of relevant legislation (regulatory, legal and financial) in the context of a charitable organisation 

• Experience of managing change and change programmes 

• A track record of initiating, leading and managing associated risks 

• Strong influencing, negotiating and collaborative working skills, with the ability to present complex financial information clearly and concisely in writing or verbally 

• Confident IT skills; confident using Microsoft Office applications, especially Excel

• Experience designing and introducing new financial processes, procedures and reports

• Working knowledge of QuickBooks software [advantageous]

• Experience working with a Board of Trustees [advantageous]

• Understanding of Charity Commission and Companies House reporting requirements

• Project and/or professional services experience

• Understanding of Charity Law

• Experience of working in the not-for-profit sector

• Understanding and experience using the Charity Governance Code

• Experience in working with Charity SORP

• Legal experience – as so far as they can scrutinise and review basic contracts and their revenue recognition requirements and VAT implications

• Strategic and forecasting experience

Who we are

IPSEA (Independent Provider of Special Education Advice) is a national charity working to ensure that children and young people with special educational needs and disabilities (SEND) receive the educational support they are legally entitled to. Since we were formed in 1983, we have helped to improve the education experience of thousands of children and young people across England. We do this by providing free and independent legal advice and casework support for families, undertaking policy work and delivering training on the SEND legal framework.

What you’ll do

Reports to: Fundraising Manager

Location: Remote, with occasional travel for funder and staff meetings 4-5 times a year

We are looking for an experienced and motivated Trusts and Philanthropy Officer to join our small, ambitious fundraising team. IPSEA has a proven track record of successfully securing grants for core costs and projects. You will be responsible for researching new funding opportunities, preparing and submitting tailored applications and reports, and managing relationships with funders through thoughtful and timely stewardship. You will also have the opportunity to shape the early development of our strategies in major gifts and wider philanthropy and contribute to this work into the future.

This is a key role in IPSEA’s fundraising strategy and will help secure long-term financial sustainability for our services. 

If you share our commitment to protecting, promoting and upholding the rights of children and young people with SEND and would like to use your fundraising skills at IPSEA, we would love to hear from you. 

What we can offer you

• 5% employer pension contributions
• Healthcare cash plan
• Flexible working arrangements
• 25 days annual leave plus bank holidays plus an additional day off for your birthday (pro-rata if part-time).

To apply

Visit our website to download a recruitment pack and application form.

Deadline for applications: 9am on 5 October 2026.

First-round interviews: on 16 October in London, with second-round interviews (online) in the week commencing 19 October 2026.

NO AGENCIES PLEASE.

Relationship Executive – Supporter Engagement & Legacy Giving

We are seeking a confident relationship builder who loves talking to people and wants to use their communication skills to make a genuine difference.

Position: Relationship Executive – Supporter Engagement & Legacy Giving
Salary: £30,000pa
Location: Milton Keynes / Hybrid
Hours: 36.5 hours per week, including one evening per week up to 8pm and, after an initial period, one Saturday per month
Contract: Permanent
Closing date: CVs reviewed on a rolling basis

About the role

This is a people-focused role for someone who enjoys picking up the phone, starting conversations and building genuine relationships.

You don't need previous legacy fundraising experience. You could come from customer service, account management, telesales, supporter care, fundraising or another relationship-focused role. What's important is that you're confident speaking with people, motivated by achieving results and excited by the opportunity to work for a charity.

You'll build relationships with existing supporters, helping them understand the difference they can make through their ongoing support and the possibility of leaving a gift in their Will. You'll manage your own portfolio of supporters, developing relationships from initial conversations through to longer-term engagement.

Key responsibilities include:

• Making proactive outbound calls to existing supporters and having warm, engaging conversations.
• Building trusted relationships and understanding what motivates individual supporters.
• Talking sensitively and confidently about legacy giving and the impact of leaving a gift in a Will.
• Following up supporter campaigns, mailings and events by telephone.
• Sharing inspiring stories about the difference supporters can make.
• Providing excellent supporter care through telephone calls, emails, letters, cards and other personalised communications.
• Working towards agreed targets for calls, engagement and fundraising outcomes.
• Maintaining accurate CRM records and managing your own workload and supporter portfolio.
• Occasionally supporting events around the UK and meeting supporters face-to-face.

About you

Above all, you'll be someone who really enjoys talking to people.

You'll be a natural relationship builder with excellent listening and questioning skills and the confidence to guide a conversation towards an outcome. You'll be comfortable making outbound calls and working towards targets, while ensuring every conversation remains personal, respectful and supporter-focused.

You'll also be organised, comfortable using a CRM or database and able to manage your workload with minimal supervision.

Experience could come from customer service, account management, telesales, fundraising, supporter engagement or relationship management – previous charity or legacy experience isn't essential.

About the organisation

You'll be joining an established international charity working to improve the lives of vulnerable children, families and communities around the world.

This is an opportunity to take the relationship-building skills you've developed elsewhere and use them for something with real purpose – helping supporters understand the lasting difference their generosity can make.

Other roles you may have experience of could include: Customer Relationship Executive, Customer Service Advisor, Account Manager, Relationship Manager, Telesales Executive, Supporter Care Officer, Supporter Engagement Officer, Telephone Fundraiser, Fundraising Officer, Membership Officer, Donor Care Officer or Legacy Fundraiser.

With a 110-year history, we are proud to be able to say that the WI continues to be the largest and most influential UK women’s organisation, with over 170,000 members. Our campaigns push for change on the issues that matter to women and their communities, from equal pay to climate change, mental health and violence against women. The WI has brought about real change, and this record of action shows that we are as relevant today as we were in 1915.

The National Federation of Women’s Institutes (the NFWI) is responsible for running the organisation and provides support and advice to members at both regional and local levels.

About the Innovation and Project Officer role

Supporting innovation across the organisation, you will help to develop and deliver programmes that grow our membership, reach and influence. You will lead the day-to-day management of pilot projects that test new initiatives and engagement opportunities with new audiences, monitoring and evaluating outcomes to capture insights and valuable learning that helps shape the direction of the organisation. This role will involve developing project plans, timelines and key deliverables to monitor project progress and ensure success. You will carry out qualitative and quantitative research to identify the current and changing needs of women to support organisational decision-making and drive innovation in everything that we do.

Location: Hybrid working, with one day per week at our London, Oxfordshire or Wales office.

About you

You should be experienced in supporting organisational development within membership settings, and skilled in project design and delivery. You will have strong data analysis and interpretation skills, with the ability to communicate your findings to diverse audiences. You should have a methodical approach to project management, and be able to confidently engage and build relationships with stakeholders and different audiences. Familiarity in overseeing budgets would be beneficial, as would some knowledge of the trends affecting the voluntary sector, but above all a passion for supporting initiatives that contribute to organisational growth and change will be key to your success in the role.

How to apply

For further information about this Innovation and Project Officer role, please download the recruitment pack which includes the job description and person specification.

To apply, please submit your current CV with a covering letter clearly explaining why you would be suitable for the role to the HR department.

Closing date: 15 September 2026.

First-round interview (virtual): w/c 21 September 2026.

Second-round interview (in-person): w/c 28 September 2026.

No other media or agencies, please.

The WI is proud to be an equal opportunities employer and values diversity. Reg. Charity No. 803793.

This is a key role within our Grants and Impact team, leading the stewardship and growth of our existing donor portfolio. You will help strengthen donor relationships, support long-term engagement and identify opportunities to grow philanthropic support.

You will:

• Lead and improve donor stewardship and engagement
• Manage relationships with strategic donors and endowment holders
• Identify opportunities to retain, renew and grow donor support
• Oversee donor reporting and communications
• Use data and insight to inform portfolio management and decision-making
• Line manage and support the Philanthropy and Grants Manager
• Contribute to the leadership and development of the wider team

 

About You

You will have:

• Significant experience in philanthropy, donor stewardship or relationship management
• A strong track record of growing and retaining donor relationships
• Excellent communication and relationship-building skills
• Experience using CRM systems and managing donor portfolios
• Strong analytical and organisational skills
• A collaborative and proactive approach

 

Why Join Us?

Join a passionate team using philanthropy and grant-making to improve the lives of Londoners. We offer flexible working, a supportive culture and opportunities to develop.

We are committed to building an inclusive organisation where people from all backgrounds feel welcomed, valued and able to thrive. We particularly welcome applications from people whose experiences and perspectives are underrepresented in our workforce, as we recognise that we do not yet fully reflect London’s diversity and are actively working to change this.

If you're passionate about building meaningful donor relationships and helping communities thrive, we'd love to hear from you. Join us and help unlock vital support for Londoners who need it most.

How to Apply

Please submit your CV and cover letter.

 

Closing date: Saturday 13 September 2026, 11:59pm
First interview: Monday 21 September 2026
Second interview: Tuesday 29 September 2026

 

Please note: We reserve the right to close this vacancy early if we receive a high volume of applications. Early applications are encouraged.

 

For full details of the role and person specification, please see the Job Description.

High Trees Community Development Trust is seeking an ambitious Head of Community Research & Impact to join our senior management team and lead one of our core service areas.

Community-led research sits at the heart of how High Trees works. Our approach aims to rebalance the role and power that communities have in deciding how research is informed, delivered and used to improve lives for Lambeth residents. Over recent years we have built a strong foundation for this work and developed two flagship community research partnerships — the Lambeth Peer Action Collective and the Lambeth Community Research Network. We are now looking for someone to significantly expand this work: building local evidence of community need, working with communities to identify solutions and appropriate responses to local challenges, and advocating for change to policy and practice where needed.

This is a broad and varied leadership role. Alongside our direct research programmes, you will lead the development of infrastructure around community-led research in Lambeth, so that voluntary and community sector (VCS) organisations can access the training, resources and networks they need to design and deliver their own research. You will also lead our Monitoring, Evaluation and Learning and Communications functions, ensuring the impact of everything we do is understood, evidenced and communicated well.

As part of High Trees’ senior management team, the Head of Community Research & Impact will not only oversee delivery in their service area, but also help shape organisational strategy, grow partnerships and income, and ensure we work as one High Trees — keeping our practice responsive, collaborative and always led by community need.

About High Trees

Based in Tulse Hill, High Trees has been rooted in the local community for nearly 30 years. We deliver community action, employment, education, youth services and community research, working in partnership with local people and local organisations to build stronger communities and create meaningful change. We are recognised for our collaborative, long-term approach and our ability to adapt and respond to the issues that matter most to local people.

About the role

As Head of Community Research & Impact, you will:

• Lead and inspire our Research & Impact team to deliver high-quality, community-led research that drives change.
• Shape and deliver High Trees’ strategic vision for community-led research, championing collaborative research practice across Lambeth.
• Take the lead on designing new research programmes, support with sourcing the funding to run them, and ensuring projects are completed to a high standard with high-quality outputs.
• Grow the infrastructure for community-led research locally, including through the Lambeth Community Research Network and the Lambeth Peer Action Collective.
• Support VCS organisations with community research training, resources and capacity building support.
• Lead and embed Monitoring, Evaluation and Learning (MEL) and Communications across High Trees and our partnership work.
• Contribute as a member of High Trees’ senior management team, ensuring a joined-up approach across all our services.

About you

We are looking for someone who brings:

• Significant professional experience in research and/or community settings, with a track record of leading research projects.
• Experience of qualitative and mixed methods research and a working knowledge of participatory research approaches.
• A proven track record of leading teams and managing multiple projects and programmes at once.
• The ability to build trust and long-lasting relationships across community, academic, public sector and voluntary sector organisations.
• A strategic mindset, balancing day-to-day delivery with long-term vision.
• A solid understanding of the context in which High Trees delivers its work

Why join us?

This is a rare opportunity to take a senior leadership role in a values-led organisation at a time of growth and ambition. You will help set the standard for community-led research and system change, creating tools, resources and practices that benefit the wider sector — and be part of a collaborative team dedicated to creating lasting change.

Are you an experienced Business or Process Analyst who enjoys untangling complex systems, understanding how data really works and finding better ways to connect the dots?
 

Great Ormond Street Hospital Charity is looking for a Process Analyst to help us build a clearer, more joined-up understanding of how data moves through our organisation.

This is a hands-on, data-focused role. You'll work across systems, teams and processes to map how information is captured, transformed and used; identify where things break down; and help create clearer rules and more sustainable ways of working.

You'll need to be comfortable getting into the detail of data, asking challenging questions and working closely with technical and non-technical colleagues to turn complexity into practical solutions.
 

Salary

The salary for this role is £48,192 per annum and this is a 12 month fixed term contract.
 

We operate a hybrid working policy of a minimum of 2 days per week in the office.

In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector. To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate.

Key Responsibilities

• Build an end-to-end view of our data landscape, documenting how systems connect, how data moves between them and where key dependencies sit.
• Map complex data flows and business processes across platforms including Salesforce, Snowflake, Marketing Cloud and other connected systems.
• Identify duplication, manual workarounds, data quality issues and points of failure, digging into root causes rather than simply fixing individual problems.
• Help establish clear and consistent business definitions, data rules and governance across areas such as matching, deduplication, consent, retention and data ownership.
• Work with stakeholders to understand the business need before considering the technology solution, constructively challenging existing assumptions and ways of working.
• Translate complex business and data requirements into clear process maps, requirements, user stories and documentation that technical teams can use.
• Work closely with Data Management, Data Engineering, Salesforce and business teams to turn findings into practical improvements across systems and processes.
• Support new integrations, testing and implementation, ensuring changes work effectively across the whole data lifecycle rather than solving one part of the process in isolation.
• Create clear documentation that strengthens organisational knowledge and reduces reliance on individual or undocumented technical knowledge.

Skills, Knowledge and Expertise

• Experience working as a Business Analyst, Process Analyst, Data Management Analyst or in a similar role involving complex systems and data.
• Strong experience mapping and documenting end-to-end business processes, system interactions or data flows.
• Experience working across integrated systems such as CRM, data warehouse, marketing automation or other enterprise platforms.
• Strong analytical and problem-solving skills, with the ability to investigate problems, identify root causes and recommend sustainable improvements.
• An understanding of data management concepts such as data quality, governance, business rules, data lineage and ownership.
• Strong stakeholder management and facilitation skills, with the confidence to ask challenging questions and constructively challenge established ways of working.
• Ability to translate between business and technical teams, making complex requirements clear and understandable.
• Strong documentation and process-mapping skills, with the ability to bring structure and clarity to ambiguous or complex problems.
• Experience with Salesforce, Snowflake or Marketing Cloud would be useful, but specific platform expertise isn't essential.

DBS - note a basic DBS check is required for this role

How to Apply

Please click on the apply button in the top right-hand corner where you will be taken to a short application form to complete.

Closing date: 23 September 2026

Applications will be reviewed on an ongoing basis and we reserve the right to close the roles prior to the closing date should suitable applicants be found. Therefore, you are encouraged to apply early to avoid disappointment.

We’re currently recruiting for one full-timeTrainee Children Wellbeing Practitioners (CWP)to work directly with young people within our mental health services. For this post you need to have a Undergraduate degree, second class or above, in a mental health of child development related subject OR any subject with further training or experience in a relevant field. We are also looking for someone with an open and flexible attitude; excellent engagement skills and a passion for working with children and young people around mental health. 

Responsibilities include offering a CBT based self-guided mental health interventions to young people and their families including individual, parent-led and group-based support; workshops; crisis support; mental health themed activities. 

This post is based on-site and may require flexibility to work across different service areas and interventions. Some evening and/or weekend work may be necessary to meet the needs of young people. 

This is a training position where the post holder will undertake training at Kings College London alongside working in service for Off The Record. Applicants will need to be ready to start work in early January 2027 and posts cannot be offered to candidates unless they can guarantee this start date. 

Shortlisted candidates will also need to submit an application form to KCL for a place on the Postgraduate Diploma in Child Wellbeing Practice (CWP). Please see links below.

The full Job Description and Person Specification are attached. 

Applying for the Posts 

To be considered for the position, the Application Form needs to be completed and return via email to the email address on the application form by Sunday 20th September 2026.   

We understand some candidates may want to use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we also want to learn more about the authentic you, so please ensure that your application reflects your own skills, knowledge and experiences wherever possible. In the spirit of transparency - we also ask that you indicate if you have used AI in your application.

Decisions about who to invite for interview will be based on how well someone demonstrates that they meet the person specification for the specific post, so please make sure you complete the application form fully and accurately, giving evidence of how you meet each point in the person specification and indicating your relevant knowledge, skills and experience. Please note that CVs will not be considered. 

Email applicants will receive a confirmation of receipt and shortlisted candidates will be contacted as soon as possible after the closing date. 

Mission Aviation Fellowship (MAF) is seeking an organised and creative MAF in the Community (MiC) Resourcing Coordinator to support our vital resourcing and community fundraising work across the UK.

This is a rewarding opportunity for a dedicated administrator to use their skills to equip our staff, volunteers and church representatives, helping them inspire new donors and supporters to get behind our life-changing work.

Location: Folkestone or Glasgow (with hybrid working)

Contract: 12 month, fixed-term maternity contract

As an MAF in the Community (MiC) Resourcing Coordinator, you will support the day-to-day delivery of MiC UK’s resourcing and community fundraising activities.

Working under the direction of the MiC Resourcing Lead, you will help develop and maintain engaging resources for churches, volunteers and other stakeholders, ensuring they have the materials and information they need to promote MAF and attract new donors and supporters.

You will also support the development of community fundraising plans, campaigns and supporter engagement, providing groups and individuals with resources and advice to help maximise fundraising income and attract new supporters.

Additionally, you will:

- Gather content for quarterly MiC Church newsletters
- Update volunteer, website, e-news and social media content
- Help develop new church and audience engagement resources
- Assist with the planning and delivery of MiC UK events
- Manage queries and meeting and speaking engagement paperwork

About You

To be considered as an MAF in the Community (MiC) Resourcing Coordinator, you will need:

- Experience in an administrative role
- Experience of working in an office environment
- Proficiency in Microsoft applications
- The ability to communicate positively, assertively and sensitively within a cross-functional team environment
- An efficient and organised approach
- The ability to manage multiple deadlines and priorities
- Excellent attention to detail
- The ability to work on your own initiative
- Creativity and innovation
- At a minimum, A-levels or equivalent experience

About Us

Mission Aviation Fellowship (MAF) is a Christian organisation that uses light aircraft to deliver practical help, physical healing and spiritual hope to some of the world’s most remote and inaccessible communities.

For 80 years, MAF has been working in partnership with hundreds of other organisations to enable access to medical care, education, livelihood training and long-term support in over 24 low-income countries.

They believe that every community, however remote, should have access to the essentials of life – that’s why MAF’s flights are a lifeline, not a luxury.

The Benefits

- Salary of £28,701.28 per annum
- Annual leave entitlement of 22 days per year plus 8 paid public holidays per year
- Non-contributory pension scheme (10% of salary); employees may make voluntary additional contributions
- Death in service payment
- Flexible working policy
- Access to our Employee Assistance Programme

This is a rewarding opportunity for an organised administrator with experience to join our purpose-driven Christian organisation.

You’ll enjoy a varied role spanning resourcing, community fundraising, events and communications, giving you the chance to broaden your experience, put your creativity to great use and develop a diverse range of skills.

Perhaps most rewarding of all, your work will help equip the people who champion MAF across the UK, supporting them to reach new audiences and inspire more people to get behind our life-changing work around the world.

 

Are you ready to take the next step into a senior leadership role and shape the future of dementia services across West Sussex?

We are looking for a Local Services Manager to join our team on a permanent, part time basis, working 21 hours per week. The role is homebased, with flexible hours between 9am and 5pm.
You will cover West Sussex, so regular travel and access to a vehicle are essential. Each Tuesday, you will work from our Horsham office to support and directly manage local volunteers. Mileage claims will be paid from the West Sussex border.

You will also work with colleagues across the wider Sussex area to support regional service development and strengthen provision for people affected by dementia.
This is a high impact leadership opportunity to lead the delivery and ongoing development of our dementia support services across a diverse and largely rural county.

You will play a critical role in ensuring people affected by dementia receive high-quality, accessible and person-centred support, while working within a well-established, innovative, grant-funded contract.

At Alzheimer’s Society, we provide Help and Hope for everyone affected by dementia. Our work is driven by our values, purpose and strategic direction, supporting people today while working towards a better future. We are looking for candidates who understand our mission and can show how their leadership approach aligns with our values.

As Local Services Manager, you will set the tone for a confident, supportive and accountable team. You will helpstaff and volunteers understand what good looks like, encourage development, and make sure the service continues to deliver meaningful support for people affected by dementia.

You will work closely with fellow Local Services Managers and contribute to the South East Regional Management Team, giving you exposure to wider strategic leadership and development opportunities.

This role is particularly suited to candidates who are ready to step into leadership, build on their experience, and broaden their impact.

About you

You will have:

- Experience managing or supporting service delivery, ideally within health, social care or community settings, or transferable experience from related sectors.
- Experience of leading people, or clear leadership potential, with the ability to create a high performing team culture while maintaining individual accountability and supporting staff wellbeing.
- Experience supporting volunteers would be advantageous, particularly where this involved building positive relationships and helping people feel valued.
- You will be confident using IT systems and managing and reviewing information through computerised recording systems. You will also be able to confidently navigate relationships through virtual means, including Teams.
- A commitment to continually improving services for people affected by dementia, informed by their experiences. You will understand our purpose and strategic direction and be focused on meeting the needs of West Sussex’s diverse communities, driving forward equity and accessibility in our service.
- Comfortable working independently and collaboratively across a dispersed team.
- Have strong organisational and relationship-building skills, with the ability to engage stakeholders and monitor performance.
- Ability to travel regularly across West Sussex and maintain a strong local presence.

Please don’t be put off from applying if you don’t meet every single requirement listed. We recognise the value of transferable skills and lived experience, and we’re keen to hear from candidates who can demonstrate potential, capability and a willingness to learn.

Key Responsibilities:

- Providing strategic leadership of contract delivery, ensuring performance, quality, and compliance
- Providing day-to-day leadership for Dementia Advisers and volunteers, ensuring people are clear about priorities and supported to do their best work.
- Using regular conversations, coaching and clear expectations to support performance, development and wellbeing.
- Ensuring volunteers are informed, confident and able to contribute effectively.
- Collaborating with fellow Local Services Managers to provide cohesive leadership across the regionto ensure seamless delivery. You will also be part of the South East Regional Management Team, with occasional face to face meetings outside of the immediate area.
- Contributing to quality monitoring, performance review and continuous improvement across the West Sussex team.
- Building relationships with local authorities, the health board, and pathway partners, including presenting to diverse audiences and advocating for people with dementia and the service. This may also include occasional requests for media interviews.
- Identifying opportunities to strengthen services and improve outcomes for people affected by dementia.

About Alzheimer's Society

Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we're working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.

You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.

We are looking for a Supporter Experience Officer to deliver an exceptional experience to all supporters across the organisation, by implementing a diverse range of personalised communication journeys across a range of channels and audiences to retain support and increase engagement with Battersea.

The ideal candidate will:

• have proven experience in planning, delivering and evaluating direct marketing campaigns across multiple channels, with strong knowledge of direct marketing principles.
• be highly organised and detail-oriented, able to manage multiple complex projects, competing priorities and tight deadlines while maintaining high-quality work with minimal supervision.
• have excellent relationship-management and communication skills, with experience working collaboratively with internal teams and external suppliers, developing clear campaign briefs and effectively communicating objectives, messaging and requirements.
• be proactive and solutions-focused, with strong problem-solving and decision-making skills and a track record of successfully introducing new and improved ways of working.
• be accountable for achieving results and managing income and expenditure within their remit, with strong reporting and analytical skills. They will have excellent written English, strong numerical ability and advanced IT/MS Office skills.
• be an excellent communicator and influencer, able to present, negotiate, build credibility and develop positive relationships with a wide range of stakeholders. They will also demonstrate empathy and resilience when handling sensitive issues and be comfortable working effectively in a changing, high-pressure environment.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us. Greyscale copies of the recruitment pack are also available on request.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:

At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: Tuesday 15th September 2026, 11.59pm

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Interview date(s):

First round (Online, via MS Teams) - Thursday 24th and Friday 25th September 2026

Second round (In person) - Week commencing 5th October 2026

For more information about the role, please download our Recruitment pack.

This is an exciting opportunity to lead our supporter engagement programme and manage a talented team responsible for individual giving, community fundraising, churches, volunteering, in-memory giving and gifts in Wills. You'll drive supporter acquisition, deepen engagement and develop innovative campaigns that inspire people to support our mission.

A key focus of the role will be growing our supporter base and creating exceptional supporter experiences that increase loyalty, lifetime value and long-term income. Combining strategic thinking with hands-on delivery, you'll use data, insight and creativity to identify new opportunities, strengthen supporter journeys and deliver sustainable fundraising growth.

We're looking for a confident leader with experience in supporter engagement, fundraising or marketing, who is passionate about building relationships, developing people and delivering results.

Role Context

Recovery in Community is a successful partnership between Manchester Mind and Gaddum. We support people to manage and live with their mental health in their community.  Staff are employed by both organisations but work together collaboratively and as a team.

As the Recovery in Community Worker (Referral and Assessment) you will be supporting people in who have been referred into Greater Manchester Mental Health (GMMH) services but may not meet the threshold for secondary or specialist mental health services. The aim of this work is to ensure that people referred receive the right support at the right time.

You will work closely with the Referral and Assessment team at Greater Manchester Mental Health Trust (GMMH) to take referrals and ensure people get access to the mental health and social support they need.

 

Role Purpose

You will be building trusting and kind relationships with the understanding that they enable people to be listened to and heard and that this makes a difference. You will be part of a team providing effective person-centred support to people who come through the referral and assessment hub – many of whom often have tried many times to get the help they need.  We want to enable people to feel connected within their communities – to services, friends and family.

You will also be building relationships with NHS and statutory services. The structure of the service is brief intervention (working with people for a short period of time) with a focus on supporting people to connect to community services and resources effectively.

You will be well supported in this role. The service takes a team-based approach, and you will be joining a team of five and you will be supported directly by a Team Coordinator as well as being part of the wider Recovery in Community Service.

We share skills, experience and learning across the teams so that everyone benefits and we can make a meaningful difference.

 

Main Duties and Responsibilities

· Take referrals from the GMMH (Greater Manchester Mental Health) Referral and Assessment Hub and build trusting relationships with people so that they receive the support they need to recover and stay well.

· Build relationships with other key professionals to ensure individuals achieve their goals (e.g. GPs, social care, community services etc).

· Support the development of a supportive and productive referral route into and out of the service, managing exit from the service safely.

· Support the development of this new service, responding professionally to changes as we improve and evolve our working practice collaboratively.

· Provide a trauma-informed service to people: listening, offering safety, choice and empowerment to the people you support so they can effectively engage with services and make sustainable links in with their communities.

· Identify and deliver appropriate interventions.

· Identify when people need referrals to secondary services or specialist mental health services and make appropriate referrals.

· Independently travel to visit people in a range of settings across in Manchester and across Greater Manchester, adhering to lone working and risk management procedures.

· To integrate effectively with colleagues at Manchester Mind, taking a “one team approach” to deliver a seamless service, understanding the different roles in the Recovery in Community team and recognising each other's strengths.

· Maintain accurate and up-to-date case notes and records using agreed case management systems, following standard operating procedures.

· Support people to engage in our service through coproduction, engagement events and feedback forms.

· Contribute to service reporting, monitoring and evaluation as required.

· Identify additional needs that people have and highlight them to Manchester Mind with a view to sharing them with Greater Manchester Mental Health Trust and commissioners.

All staff are expected to work within all Gaddum policies and procedures. This role is subject to an enhanced DBS check.

Location: Globally remote with the possibility of working out of a National or Regional office.

Location type: Remote

Reporting to: International Fundraising Director

Manages: Global Capital Campaign Director, Global Philanthropy Manager (x2), contractors.

Annual salary:Grade 18 with salary based on home country.

Contract type: 2-year initial contract with the possibility of further extension.

Working hours: Full-time

Candidate level: Manager

Closing date: Monday 14th September 2026, 9:00 am CET

Background

Greenpeace International is an independent global campaigning network, which uses peaceful, creative confrontation to expose global environmental problems and develop solutions for a green and peaceful future.

Our vision is for a greener, fairer, safer planet, one that can sustain life for generations to come. We cannot build this future alone, but we can build it together. If you are passionate about defending our natural world and creating positive change, then we want to hear from you.

The heart of Greenpeace has always been its people. Whether you are working in Campaigns, Communications, Engagement, Logistics, Fundraising, Legal, IT/Data, Finance, People & Culture, or Justice, Equity, Diversity, Inclusion and Safety (JEDIS), we all have an important role to play.

Greenpeace exists because this fragile earth deserves a voice. It needs solutions. It needs change. It needs action. It needs you.

Purpose of the Fundraising Department

The International Fundraising Department within Greenpeace International (GPI) ensures a clear focus on global income opportunities and challenges in partnership with National and Regional Offices (NROs). The department manages global fundraising sources, contributes to and coordinates global fundraising work, provides strategic focus for GPI fundraising specialists, and provides senior strategic guidance and leadership across the Greenpeace Network. 

Purpose of role

The International Philanthropy Manager is accountable for designing and implementing the Global Fundraising Strategy as it relates to major giving, including strategic partnerships, institutional funders, individual major donors, legacies, and capital campaigns. This role leads the teams behind major global initiatives, including a €100 million capital campaign for a new ship and the Priority Global Funders strategy—while providing strategic leadership, support, and advice to both Greenpeace International and independent National and Regional Organisations (NROs).

Primary responsibilities

Global fundraising strategy

● Lead and manage the design and implementation of the Global Fundraising Strategy as it relates to major giving, including strategic partnerships with institutional funders and individual major donors, legacy, and capital campaigns.

● Accountable for the design and implementation of the Key Relationships area of the Global Fundraising Strategy, including tracking and monitoring the success of its implementation.

● Lead, advise, and support the work done by GPI fundraising staff and NRO leaders in the key relationships area.

● Collaborate across GPI functions and departments to ensure alignment and integration of the Key Relationships Strategy with other organisational objectives, strategies, and plans.

People management

● Lead, manage and develop a multidisciplinary team of fundraising managers and coordinators across various areas of high value fundraising.

● Provide task management and direction to staff from other areas of International Fundraising and across GPI departments who contribute to fundraising deliverables. 

● Drive team performance through objective setting, performance reviews, coaching and development to ensure fundraising objectives are met.

National and Regional Organisation (NROs) support

● Oversee strategic and operational support provided to NROs to build the fundraising capacity and expertise required to deliver ambitious fundraising strategies and goals based on the respective market potential.

● Provide strategic advice and support to NROs for the development of the philanthropy and legacy elements of their 3-Year Strategic Plans and their annual organisational development plans.

● Support NROs in recruiting and onboarding experienced fundraising directors and strategic fundraising roles.

Communities and stakeholders

● Strengthen the fundraising director’s community of practice alongside fellow Strategic Fundraising Managers and the International Fundraising Director to foster a collaborative space for addressing global fundraising challenges and opportunities.

● Facilitate regular exchanges with other key leadership communities (such as Engagement and Programme Leaders) in areas of joint interest. 

● Build strong working relationships with colleagues and internal and external stakeholders to represent Greenpeace’s interests and enable effective cooperation and knowledge-sharing across fundraising areas.

● Foster collaboration with cross-functional departments (such as Development, Technology, Finance and Programme) to co-design and implement highly engaging campaigns with strong fundraising potential and deliver robust proposals for key funders.

Financial, policy, and systems management

● Ensure the effective budgeting, management, and expenditure of internal resources.

● Oversee the budgeting and reconciliation of income from Priority Global Funders, individual major donors, and legacy gifts to GPI. 

● Serve as the product owner for the key relationships CRM.

● Hold responsibility for the development and implementation of global policies related to key relationships fundraising. 

Profile

Skills and qualifications

● Significant (7 years +) experience in a senior fundraising management role with a focus on philanthropy, of which at least four years leading international teams.

● Experience leading a capital campaign.

● Strong leadership abilities with experience building and developing exceptional teams to achieve fundraising goals.

● Strong track record of developing successful global proposals for large funders.

● Track record of leading the design and implementation of impactful global fundraising strategies.

● Track record of developing and delivering cross-functional fundraising strategies with multiple fundraising techniques.

● Track record of contributing to successful change management processes.

● Significant experience in systemic and strategic thinking.

● Significant experience of working with Justice, Equity, Diversity, Inclusion, and Safety principles.

● Substantial experience working in multicultural global environments, ideally with personal experience of working in multiple national contexts.

● Exceptional strategic, influencing, negotiation, communication, and facilitation skills. 

● Strong analytical skills and a clear understanding of organisational development.

● Strong financial management skills, and extensive experience managing budgets.

● Experience with co-leadership and collaborative management.

● Experience bringing together people with a wide diversity of views.

● Experience in operating strategically in fast-changing environments. 

Personal traits desired

Competencies (as per the 5 E’s Leadership Framework)

Identification with Greenpeace goals and supports its values: Understanding of and commitment to Greenpeace’s core values and a passion for delivering Greenpeace’s mission.

Energy

● Demonstrate a positive mindset and solutions-oriented attitude: Where others see problems, pitfalls, and potential for disaster, you might see opportunity and new possibilities to make a difference. You are basing your ideas on the assumption: There are solutions out there, and we just have to work on them. But if it is not worth solving, let us not waste time on it.

● Demonstrate stamina and resilience: You are dependable under pressure and strong despite adversity. You can deal with complex or difficult situations with a cool head. You do not give up when the going gets tough. You accept when mistakes are made, learn from them, and move on. You can recover quickly after failures, disappointments, or dead ends. 

Energise

● Empowering and inspiring others: An understanding of how to inspire action in others, empowering people and striving to bring out the best in them. Enables employees to translate vision into action and creates an environment in which people feel valued, motivated and challenged.

● Collaborative approach: Helps others to achieve their best and contributes to joint objectives. Develops cooperation and teamwork while participating in a group of people, working toward solutions that generally benefit all involved parties

Edge

● Ability to encourage and support risk-taking: Appreciation of risk-taking in the context of an action-oriented organisation

● Appreciation of the impact and importance of people-powered campaigning: with a commitment to drive engagement at all levels 

Expertise

● Demonstrate the ability to see a situation accurately with a broad set of perspectives: You are able to make the “right” judgement calls and decisions. You have a broad set of perspectives on familiar and unfamiliar issues: You have solid expertise in core Greenpeace subject matters as well as concepts about individuals and teams, and organisational issues such as structures and processes. You know how the organisation is structured, how decisions are made, and how information flows. Furthermore, you have a high level of understanding of the changing external context in which Greenpeace operates and the ability to make a judgement about how to respond. This is why you can “read” factual evidence as well as the environment in a meaningful manner and thus help devise a plan of action. Sometimes you “see” what others do not see.

Execute

● Being a role model for accountability and straightforwardness: High sense of personal accountability and the ability to hold others accountable.

● Knowledge sharing: Uses formal, informal and systematic methods to share information with others to increase organisational effectiveness.