Digital programme manager jobs in New malden, surrey

About Care4Calais and the Legal Access Department

Care4Calais is a volunteer-based charity providing essential aid and support for refugees in France and the UK.

In northern France we operate year-round from Calais, working alongside communities in Calais and Dunkirk to provide warm clothing, bedding and service provision to displaced people who live in difficult and dangerous conditions.

Across the UK we collect and distribute clothes, shoes, mobile phones and other essential items, as well as providing psycho social support and interaction, including language lessons, sport and music workshops. We also help with vital access to medical and educational services.

Our Legal Access Department is an access to justice project that exists to support people seeking asylum in the UK by facilitating access to legal representation and offering holistic support to people throughout the asylum process. The department, made up mostly of specially trained volunteers, works tirelessly to ensure that people feel informed, empowered, and far less isolated and alone. We conduct one-to-one, complex casework for people seeking asylum for a variety of matters, over the years we have supported thousands of people to secure legal representation. Our current casework channels include securing legal representation and support for people’s asylum claims, challenges to unsuitable accommodation and potential removal from the UK (for example under the current UK-France ‘One in One out’ deal), and support for young people in their age dispute matters. Our teams work remotely across the UK. The Department seeks to adapt and amend our services based on the needs of the communities that we work with.

About the role

The aim of the role is to support and inspire volunteer teams to undertake the individual one-to-one casework and support that lies at the heart of what the Legal Access Department does, furthering access to justice for people seeking asylum and refugees. The Casework Manager will be responsible for the casework conducted by our Asylum Team, which focuses on securing legal representation for our client's asylum claims and offering holistic support through the difficulties of the asylum process. Casework managers will use their experience and understanding of the UK asylum system and conducting complex casework to guide their teams, working collaboratively with each other and the Head of Department to respond with agility to a fast-moving policy environment.

Responsibilities

Volunteer Management

• Lead existing team(s) of volunteers to undertake their specified roles as agreed with the Head of Department
• Conduct quarterly 1:1s with volunteers to give and receive feedback, reaffirm commitments, review caseloads, support with more complex cases, and ensure volunteer wellbeing. Escalate any issues and/or concerns to the Head of Department where necessary.
• Motivate and engage volunteers, taking into account the remote nature of the roles, collaborating with other Casework Managers.
• Facilitate regular team meetings and/or virtual drop ins for volunteers to ensure continued engagement and space to raise issues or concerns.
• Support volunteer caseworkers undertaking their roles, providing advice on casework and stepping in to support clients where required. Provide casework cover when volunteer caseworkers are otherwise unavailable.
• Supervise the casework conducted to ensure that volunteer caseworkers adhere to casework procedures so that every client receives the same level of service. Where volunteers may struggle to adhere to procedures ensure that concerns are identified and raised in a timely manner to reach an appropriate solution.
• Support volunteers to raise safeguarding / protection concerns through the appropriate channels. Escalate concerns where necessary. Support volunteer caseworkers through debriefs.
• Recruit, train and onboard new volunteers with the support of the Head of Department as required.
• Manage own, limited, complex caseload of clients where required to support the volunteer casework team.

Casework Management

• Oversee the appropriate collection and management of confidential client information and data, ensuring that volunteers adhere to organisational policy at all times.
• Keep team procedure documentation up to date, implementing changes where required to keep pace with the ever-changing policy environment. Work with the Head of Department to proactively adapt the casework services provided to suit the needs of the communities we work with.
• Work with the Head of Department to proactively identify systemic issues seen regionally and/or nationally and influence the direction of the Department. Contribute to evidence gathering and furthering strategic litigation cases supported or undertaken by the Department.
• Report on team progress to the Head of Department via pre-arranged channels and format.
• Attend relevant external meetings representing the organisation as needed, ensuring that knowledge and learning is shared across the department.
• Build and maintain robust understanding of the policy landscape impacting people seeking asylum in the UK, identify and attend external training opportunities, ensure that any learning is passed on to other staff and volunteers across the organisation.
• Build and maintain relationships with key partners and stakeholders, including, but not limited to local authorities, legal teams, and other NGOs focused on support of people seeking asylum.
• Attend and contribute meaningfully to team meetings

Person specification

1. In-depth understanding of the UK asylum system
2. Dedication to social justice with a clear understanding of the challenges faced by vulnerable populations, or a willingness to learn about these
3. Ability to work sensitively with a diverse range of people, demonstrating cultural competence, respect and compassion
4. Able to build positive relationships with a range of stakeholders including those from displaced communities, legal teams, and other charities
5. Clear leadership ability, with the capability to act with initiative and drive
6. An understanding of the volunteer experience including potential challenges volunteers may face
7. Self-motivated and used to managing multiple priorities to meet deadlines
8. Collaborative team member with excellent verbal and written communication skills
9. Strong digital literacy, including ability to work on Google Workspace and Office 365
10. Resilience in the face of challenging and emotionally demanding situations, with a positive and solution-oriented mindset

Whilst not essential, we welcome applications from people with the following skills

     12. Proficiency in one or more of the languages spoken within asylum seeking communities, such as, but not limited to:               Arabic, Farsi, Pashto, Dari, Kurdish Sorani, Tigrinya or Amharic

     13. Experience leading and managing volunteer teams from varied backgrounds

Application process

Please apply via CharityJob and submit your CV and a letter of interest. In this, please outline your interest in the role and how you meet the criteria set out in the ‘person specification’. Please include any skills, relevant experience and examples of how you exemplify each point. We recognise that skills and experience come from more than just employment history and encourage anyone who meets most of the specification for this role to apply, even where this experience comes from outside traditional employment structures. If you are interested in applying but do not have all the experience necessary, we encourage you to contact us at admin [@] care4calais .org to set up an informal chat with our staff. We can discuss why you would like to apply for the role and what skills or experiences you have which could be relevant.

The recruitment process will include two interview stages which will both be conducted online. We will be reviewing applications as they arrive and reserve the right to close the advert before the closing date. Care4Calais receives a very high volume of applications for roles we advertise and therefore we are unfortunately unable to offer feedback to applicants who are not successful in securing an interview. We do, however, thank you for your interest and taking the time to apply for this role.

Care4Calais is dedicated to cultivating a diverse and inclusive work environment and recognises that this is invaluable to our ability to serve the communities we work with. We therefore welcome and encourage applications from diverse backgrounds including from Black, Asian and Minority-Ethnic communities, people from refugee and migrant backgrounds, and people with lived experience of the UK or EU immigration systems.

We are a proud member of the Experts by Experience Employment Network (EBE), which aims to create a charitable sector led by individuals with lived experience of the asylum system.

As part of our membership, we are dedicated to creating inclusive employment practices that recognise and accommodate the unique circumstances and strengths of people with lived experience. We actively move away from a one-size-fits-all approach, ensuring our recruitment processes are fair, supportive, and accessible.

We warmly encourage applicants with lived experience to make use of the guidance and resources available on the EBE website (ebeemployment). In addition, applicants with lived experience are welcome to connect with the EBE support team for tailored assistance with completing the application form and, where available, one-to-one interview preparation.

Importantly, we recognise the significant cultural, linguistic, and experiential insights that individuals with lived experience of the UK asylum system bring to this role. As such, all applicants from this background who meet the essential criteria will be automatically shortlisted and invited to interview. If you are a candidate with lived experience, please let us know in your application. We respect that people’s identity is not defined by their past experiences and will not expect candidates to describe their lived experience at interview unless they wish to do so.

If you have any questions about this or need additional support with the application process for any reason, please contact us at admin [@] care4calais .org

An exciting opportunity for a dynamic communications lead to shape and deliver impactful communications, marketing, and engagement strategies that amplify the charity’s brand, strengthen stakeholder engagement, and advance its mission to improve social mobility for young people.

Communications and Marketing Manager

The Charity

We're on a mission to help 50,000 young people aged 9-24 years increase their social mobility by 2027. We've already supported 43,000, and we need your expertise to help us to do more. Our proven programmes inspire and mentor young people to increase their fi nancial independence, social mobility and create happier, safer communities. We believe in a world where no-one’s background ever holds them back.

Main Purpose of the Role (Sole Lead)

Strategy & Leadership

- Lead all communications activities, marketing, and engagement strategies.

- Monitor and evaluate strategy effectiveness with KPIs, ensuring brand consistency and report to the leadership team and Board of Trustees.

Marketing & PR

- Drive brand visibility and profi le-raising initiatives by establishing deep-rooted connections with key media influencers and journalists.

- Prepare charity spokespeople for media appearances.

- Create marketing assets that attract, engage, and retain new business.

- Social Media: Create and execute dynamic strategies to grow engagement.

Stakeholder Engagement & Events

- Draft and publish Quarterly board reports, annual reports and other documents.

- Oversee and deliver high-quality event communications.

- Plan and create engaging newsletters and appeals.

- Source and develop compelling stories from stakeholders.

Digital Campaigns & Management

- Website: Develop and update produce high-quality, engaging content.

- Create SEO Strategy, tracking performance and updating website content.

Skills Required

- Ability to think strategically, manage goals, and develop and implement Communications and Marketing strategies.

- Creative fl air and strong communication skills, both oral and written, including the ability to draft high-quality documents for a range of audiences

- Strong interpersonal and infl uencing skills, with the ability to form positive relationships at board level and people from a range of backgrounds

- Enthusiastic and self-driven, able to think quickly, plan and act independently

- DE&I understanding an advantage

Benefits

Hybrid Working

25 days holiday plus bank holidays

Pension

We are looking for a Fundraising Assistant to join our Individual Giving team at Samaritans. As our Individual Giving Fundraising Assistant, you'll help deliver fundraising campaigns that inspire people to support Samaritans. Working across direct mail, digital and supporter communications, you'll provide essential coordination, administration and reporting support to help grow income and ensure supporters have a positive experience.​

This is a brilliant time to join the IG team at Samaritans as we continue to drive forward our ambitious plans to enable us to be there for all those who need us.We’re progressing some exciting new projects, and you’ll have the opportunity to develop a variety of skills and knowledge.​

We are a supportive, creative, and ambitious team. We empower each other to achieve great things, and we’d love to have you join Samaritans and help us continue to succeed.

​

Contract terms:

£28,000 per annum, plus benefits

Permanent

Full time hours (35 hours per week)

Hybrid working: Meeting in person and working collaboratively are things we value. This role is linked to our Ewell (Surrey) office with a blend of home working and office working. We work in person around two days or more per month.

We are passionate about flexible working. Talk to us about your preferences

​

​What you'll do:

• Support the planning and delivery of fundraising campaigns across channels, including direct mail, telemarketing, digital acquisition, paid search and supporter welcome journeys.
• Provide administrative support across a range of projects, including scheduling, briefing, onboarding suppliers and managing project documentation.
• Monitor and report on campaign performance and share insights with the team.
• Listen to and review fundraising calls, providing feedback and helping ensure supporters receive a positive experience.
• Work with colleagues across Samaritans to coordinate creative and copy feedback, manage campaign assets and maintain accurate tracking and reporting.
• Help coordinate a new cold mail programme, working with agencies, suppliers and internal teams to ensure activity is delivered effectively.
• Draft some copy for supporter communications, email journeys and social media content, helping to bring fundraising campaigns to life.
• Support data management, reporting and other team priorities.

​

What you’ll bring:

• Strong communication and organisational skills.
• A proactive, positive approach and willingness to learn.
• Good attention to detail and ability to manage multiple tasks.
• Confidence working with data and Microsoft Office applications.
• Ability to build effective relationships and work collaboratively.
• An interest in fundraising, marketing or the charity sector.
• Collaborative approach and ability to manage competing priorities​

See full Job Description and Person Specification

​

Why Samaritans?

At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.​

We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.​

You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.​

For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure. You can also visit our careers website to access this.​

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.

​

Apply now

If this sounds like the opportunity for you, please apply. You will be asked to answer some short application questions and to upload your CV.

Applications close: ​09:00am on Monday, 22 June 2026

Interview dates: w/c 29th June

​

At Samaritans, human connection is at the heart of everything we do. 

We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team. 

We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through. We recognise that some candidates may use assistive technology or tools to help with accessibility, structure or grammar.   

Do you want to be part of the team at a charity which has a 135-year history of combating the challenges arising from deprivation and social exclusion in East London?

Our mission at St. Hilda’s East is to equip our service users with the resilience to navigate modern life. We welcome everyone into our spaces and work together to deliver engaging activities, promote social contact and ultimately enrich lives. 

Located in Tower Hamlets, we welcome people of all ages to our large, friendly community centre in Shoreditch where we offer a wide range of activities promoting wellbeing and social connections. Our services include sensory play for Under-5’s, youth programmes, wellbeing activities for those experiencing mental health issues, bilingual advice, and activities to reduce social isolation and enhance physical and mental wellbeing for older people. We also run a day centre in Shadwell, where we care for elders from the Bangladeshi and other communities. 

We have a unique relationship with our founders, the Guild (alumnae) of Cheltenham Ladies’ College, we are located on the fringes of the City, and we generate income from hiring out space in our community centre. These opportunities make the Marketing & Fundraising Manager position varied and interesting, with plenty of possibility to grow and develop in the role. 

Job Purpose:

The Marketing & Fundraising Manager will play a key role in developing and implementing St Hilda’s East’s marketing strategy and will take the lead in organising fundraising events and securing funds from individual donations, and rental and room hire income.

They will lead on communications with external stakeholders through the development and implementation of SHE’s marketing plans and social media strategy. There will be a particular focus on strengthening our unique link with the Guild (alumnae) of Cheltenham Ladies’ College, as well as with parents and pupils of the school – to raise awareness of the impact of St. Hilda’s East and to organise joint events. The postholder will work alongside freelance fundraisers who focus on maximising grant income.

It is not essential to have experience in the non-profit sector; we would love to hear from you if you have experience in sales and marketing in a commercial environment and are looking to bring your talents to the charity sector.

This job is for you, if you:

• possess excellent writing skills and a passion for communicating our charitable mission, possibly moving into the charity sector for the first time
• have the ability to develop and mantain positive relationships with a diverse range of people including high net worth individuals, partners, colleagues, and service users 
• have a proactive and creative approach to solving problems and researching and developing new sources of income 
• have the ability to manage multiple priorities, effectively balancing operational and strategic expectations.

Benefits

You will have access to an Employee Assistance Program, Training & Development support, flexible working arrangements, and 25 annual leave days plus bank holidays.

Closing date for applications: 26th June 2026 at 23:30, however, applications will be assessed on a rolling basis and might close early if the position is filled

Interviews: Week of 8 June and ongoing

Our Recruitment Policy: St Hilda's is committed to racial justice and wider inclusion and diversity. We are working towards a goal where our team fully reflects the diversity and difference in lived experiences of our local community.

#fundraising  #marketing    #fundraisingmanager    #marketingmanager

This role is perfect for a proactive, experienced, relational fundraiser who is excited by the opportunity to make a lasting difference in Merton, and enjoys working as part of a small, committed team. 

Your primary focus will be to agree and meet fundraising targets by developing new relationships with corporates, trusts, foundations, and individuals. You will be responsible for building a robust fundraising pipeline, creating a long-term development strategy, and embedding an efficient and effective fundraising function within the organisation.

The Fundraising Manager is a key role responsible for securing the income that will allow Merton Giving to fulfil its ambitions. 

Who We Are

Merton Connected strengthens the voluntary, community and faith sector and supports charitable organisations across the borough through training, advice, volunteering and partnership building. We pioneered social prescribing in Merton, now embedded in every GP practice for over a decade. We also deliver Healthwatch Merton, the Home Visits Library and Merton Giving.

Merton Giving is our collaborative grant-giving programme through which we work with local people and organisations to raise funds that are distributed to local community organisations to tackle issues identified by local people. We bring together businesses, residents, community projects and other stakeholders and foster strong relationships, in order to unlock the potential of the borough and make Merton a place grounded in social justice, where people feel they belong, have what they need to live well, and are proud to call home.

KEY RESPONSIBILITIES

Fundraising and Strategy

• Work with the Strategic Lead to develop and implement a fundraising strategy, including agreed income targets)
• Proactively build and manage a solid pipeline of funding applications and approaches.
• Establish, cultivate, and maintain strong relationships with potential and existing funders, including corporates, trusts & foundations, high-net-worth individuals and the statutory sector.
• Work with the Strategic Lead to identify and take opportunities to engage and develop relationships with Merton’s businesses and High Net Worth individuals.
• Work with the Merton Connected team to explore how to maximise sector benefit from corporate volunteering and in-kind support.
• Write compelling funding applications and manage reporting requirements.
• Create and manage an efficient office system and processes for the fundraising function.

Publicity and marketing

• Promote Merton Giving to stakeholders through producing promotional material, maintaining the website, and social media
• Run events and identify opportunities to promote Merton Giving, especially to businesses and HNWs
• Work with the Grants Manager to collect impact stories from grant recipients for publicity

Partnership Development

• Work with the Strategic Lead to develop partnerships, and identify opportunities for added value and mutual benefit, such as promoting Merton Giving through the Council’s payroll giving scheme.
• Act as an ambassador for Merton Giving, representing the organisation at external events and meetings

Additional Responsibilities

• Ensure all fundraising activities are aligned with Merton Giving/Merton Connected aims and values.
• Occasionally work outside of normal office hours to support Merton Giving events and activities.
• Support with organisational tasks as required in a small, dynamic team.

PERSON SPECIFICATION

Essential:

• Proven experience in fundraising, with a track record of securing income exceeding £300,000 a year from a diverse range of sources (corporates, trusts, individuals, and statutory sector).
• Demonstrable experience in building and managing strong relationships and partnerships with funders and stakeholders.
• Excellent verbal and written communication skills, with experience in writing persuasive funding applications and reports.
• Strong strategic thinking skills, with the ability to develop and implement long-term fundraising plans.
• The ability to influence people through persuasive argument
• Excellent planning, organisational, and project management skills, including the ability to work to deadlines.
• A deep commitment to tackling inequality and a passion for community-led change.
• An understanding of the inequality and challenges within Merton.
• The ability to work autonomously and proactively in a small team.
• Knowledge of Microsoft Office 365 including, Word, Excel, Teams and Sharepoint.

Desirable:

• Experience with WordPress and grant management software
• Experience of running events
• An experienced and influential public speaker
• Skilled in writing promotional material

Supporter Engagement & Fundraising Communications Manager — Go Beyond £35,000–£37,000 | Fully Remote | Permanent | Full-time

Go Beyond has given over 21,000 vulnerable children life-changing residential breaks since 1994. Young carers who spend their days looking after parents. Children living in poverty for whom a school holiday means hunger, not adventure. Children who've been bullied or bereaved and need a week away from their ordinary life.

The charity is entirely self-funded. £1.8 million a year, every penny raised by supporters. No government money. Which means the work this fundraising team does is directly and specifically what makes those breaks possible.

This is the role that sits at the heart of that.

What makes this moment unusual:

Go Beyond's flagship campaign, Ice Cream Moments, launches this summer — backed by Louis Theroux, James Acaster, David Gower and Jenny Agutter. The trustees want to go viral. A legacy programme is built and ready to launch. An alumni programme connecting with 21,000+ former beneficiaries is research-complete and waiting for someone to open the door. And a loyal supporter base of 200–300 regular givers — many of whom have been giving for over a decade — is generating £90,000 a year with almost no stewardship behind it.

Sara, the Director of Fundraising, describes what's needed like this: "Think of this as your own company. Think of this income stream as your domain — you could make it something amazing."

What the role involves:

The Supporter Engagement & Fundraising Communications Manager will own the supporter communications function end to end. This is a project management and strategy role — not an execution role. The doing sits with two direct reports and a network of freelancers. Your job is to build the plan, manage the team, deliver the campaigns and make sure the data tells you what's working.

In practice that means:

• Building and managing proper supporter journeys for regular givers, challenge event runners and Ice Cream Moments donors
• Project managing the full campaigns calendar — four annual appeals, Ice Cream Moments, challenge events, and a growing digital communications programme
• Developing and implementing a data strategy, setting up income dashboards and overseeing the CRM
• Launching the legacy programme and, in time, the alumni programme
• Managing two direct reports: a Digital Marketing Officer and a Data & Admin / Challenge Events Officer
• Writing an 18-month strategy with proper pipelines and income forecasts

What we're looking for:

This is not a pure fundraiser role or a pure marketing role. It's a hybrid — and the right person will see that as a feature, not a confusion.

• A track record of owning campaigns end to end — not being part of them, owning them. Specific examples, with dates, outputs and results
• Genuine data literacy — comfortable in a CRM, able to run queries, understand segmentation. Not expert-level, but curious enough that you're never caught out
• Financial awareness — you ask what the target is before anything else. You work backwards from an income number
• Hands-on as well as strategic — you can delegate and direct, but you can also do
• Strong project management — multiple workstreams, freelancers, deadlines you can't move

Charity sector experience is welcome but not essential. Commercial direct marketing, agency-side or individual giving backgrounds are all genuinely considered.

What Go Beyond offers:

• £35,000–£37,000 with annual pay review benchmarked to sector
• Fully remote — with the option to use Go Beyond's centres in Cornwall and Derbyshire
• 28 days holiday plus bank holidays
• Flexible working pattern that can include an early finish on Friday
• Management training through the British Growth Fund's six-week programme
• A collaborative, supportive team culture in a genuinely mission-driven organisation

This role will suit you if:

You're energised by building rather than maintaining. You want to own a function, not just a job title. You think in income as well as engagement. And you want to be part of something where the work — the campaigns, the supporter journeys, the data — is directly connected to a child getting a break they wouldn't otherwise have had.

This role is being recruited exclusively through Raise + Recruit, an independent executive search adviser specialising in the charity sector. All enquiries are handled in complete confidence — including from your current employer.

To find out more or to express interest, contact John Austin. No lengthy application process at this stage — a conversation is all it takes.

Full candidate brief: https://go-beyond-roan.vercel.app/

Individual giving manager

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

About the Role

We are looking for an experienced Individual Giving Manager to lead the development and delivery of our supporter acquisition and retention strategies. This is a full time, permanent role working on a hybrid basis with 2 days per week in our London office.

This is a varied and hands-on role where you will lead multi-channel campaigns with a focus on new product development and supporter journeys, driving supporter growth, income and lifetime value.

The Individual Giving & Legacies team is a key driver of voluntary income at Sense. We are an ambitious and growing team, focused on increasing supporter engagement and long-term income. You will play a key role in shaping our individual giving programme and the growth of digital fundraising activity, testing new ideas, improving performance and ensuring our supporters feel inspired and connected to our work.

Key Responsibilities

• Develop and deliver supporter acquisition and retention strategies, plans and budgets.
• Lead multi-channel fundraising campaigns across direct mail, digital, DRTV, telemarketing and face-to-face.
• Drive income growth and maximise value of supporters.
• Develop engaging fundraising propositions and creative campaign content.
• Lead ongoing testing, learning and innovation across products, audiences and channels.
• Manage income and expenditure budgets, with responsibility for forecasting and reporting.
• Build and manage relationships with external agencies and suppliers.
• Collaborate across fundraising, marketing and the wider organisation to identify new opportunities.
• Ensure all activity is compliant with fundraising regulations and data protection legislation.

About You

We’re looking for a confident and data-driven fundraiser with strong experience in multi-channel individual giving and direct marketing. You’ll be both strategic and hands-on, comfortable managing campaigns end-to-end while continuously improving performance through insight and innovation.

You will bring:

• Proven experience delivering successful individual giving or direct marketing campaigns.
• Strong multi-channel experience (e.g. direct mail, digital, DRTV, telemarketing, face-to-face).
• Experience managing budgets, forecasting and reporting on performance.
• Strong analytical skills, including segmentation, targeting and campaign optimisation.
• Experience managing agencies and external partners.
• Excellent communication and stakeholder management skills.
• Experience leading or mentoring team members.
• Experience with prize-led fundraising would be beneficial but is not essential.

About Sense

Sense is a leading disability charity, here to break down barriers alongside disabled people with complex needs. We use our knowledge and expertise to deliver personalised, creative and flexible support at every stage of life. Together, we drive change, building a future where everyone has the power, choice and control to live the lives we choose.

We’re proud to be a Disability confident leader and a charity where people can grow their skills and careers in a supportive, flexible environment.

Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.

To apply

Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview, in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly. We would recommend that you read the candidate guidelines, job description and person specification (found at the base of this advert) before applying.

Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.

Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.

For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential.

No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.

Regional Volunteer Team Lead- Midlands and Yorkshire

CSSC

Remote

£33,000.00

Full-time

Permanent

Membership Organisations

Job description

Pay: £33,000.00 per year

Job description:

Position: Volunteer Team Leader

Location: Remote in Midlands and Yorkshire

Full-time Salary: £33,000 + car

Job Title- Volunteer Team Leader

Department- Regional Hub

Reports to- Head of Change

Grade- Team Leader

Job Purpose

To provide regional team leadership to designated Regional and Area Associations and their volunteers that inspires the delivery of excellent member benefits, sports and leisure events at a local level.

Key accountabilities

• To support volunteers to deliver a regional and local programme that: o Aligns to the CSSC strategy, mission, vision and values o Adheres to operating processes, framework and legislation o Enhances volunteer skills and experiences, celebrates volunteering, and attracts new volunteers to CSSC
• To work collaboratively with the Regional Chair and volunteers to monitor progress in line with their annual plan, attend local meetings and evaluate the delivery of activities and events.
• To foster effective networking and collaboration across the team championing best practices, seeking out new ideas, new ways of doing things, and celebrating success.
• To attract, recruit and induct new volunteers in such a way that they feel confident and can provide an excellent service for our members.
• To help volunteers to meet personal development goals and aspirations, ensuring that key volunteering roles have potential successors, retaining and developing the services and commitment of volunteers with CSSC.

Dimensions

No. of direct reports

0

Total staff overseen

0

Internal contacts

Volunteer Support Team , Events Team, Sports and Physical Activity team, Marketing and  Communications Team

External contacts

Regional and Area Officers, Communications Officers, Event volunteers

1

Person Specification

Personal

effectiveness

Essential

Desirable

Ability to manage and organise time and workload effectively.

Resilient and flexible with the ability to work under pressure

Ability to build and manage strong working relationships.

Able to work independently and as part of a team.

Personal drive and enthusiasm with a positive attitude and a desire to succeed.

.

Committed to continuous improvement

Skills,

experience & qualifications

Essential

Desirable

• Minimum of 3 years relevant volunteer management experience either in the work place or attained through a relevant qualification.
• Intermediate to advanced level of MS word and Excel
• Ability to communicate both through written and verbal
• Full UK driving licence as travel will be required for this role
• A relevant degree or professional qualification in volunteer management

is not essential but may be advantageous.

• A working knowledge of CRM and digital Event Management Systems
• Experience with building and working with high performing teams

Job Types: Full-time, Permanent

Benefits:

• Additional leave
• Company car
• Company pension
• Cycle to work scheme

Experience:

• Volunteer Management: 3 year (preferred)

Licence/Certification:

• Driving Licence (required)

Work Location: Remote

Individual giving manager

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

About the Role

We are looking for an experienced Individual Giving Manager to lead the development and delivery of our supporter acquisition and retention strategies. This is a full time, permanent role working on a hybrid basis with 2 days per week in our London office.

This is a varied and hands-on role where you will lead multi-channel campaigns, driving supporter growth, income and lifetime value.

The Individual Giving & Legacies team is a key driver of voluntary income at Sense. We are an ambitious and growing team, focused on increasing supporter engagement and long-term income. You will play a key role in shaping our individual giving programme, testing new ideas, improving performance and ensuring our supporters feel inspired and connected to our work.

Key Responsibilities

• Develop and deliver supporter acquisition and retention strategies, plans and budgets.
• Lead multi-channel fundraising campaigns across direct mail, digital, DRTV, telemarketing and face-to-face.
• Drive income growth and maximise value of supporters.
• Develop engaging fundraising propositions and creative campaign content.
• Lead ongoing testing, learning and innovation across products, audiences and channels.
• Manage income and expenditure budgets, with responsibility for forecasting and reporting.
• Build and manage relationships with external agencies and suppliers.
• Collaborate across fundraising, marketing and the wider organisation to identify new opportunities.
• Ensure all activity is compliant with fundraising regulations and data protection legislation.

About You

We’re looking for a confident and data-driven fundraiser with strong experience in individual giving and direct marketing. You’ll be both strategic and hands-on, comfortable managing campaigns end-to-end while continuously improving performance through insight and innovation.

You will bring:

• Proven experience delivering successful individual giving or direct marketing campaigns.
• Strong multi-channel experience (e.g. direct mail, digital, DRTV, telemarketing, face-to-face).
• Experience managing budgets, forecasting and reporting on performance.
• Strong analytical skills, including segmentation, targeting and campaign optimisation.
• Experience managing agencies and external partners.
• Excellent communication and stakeholder management skills.
• Experience leading or mentoring team members.
• Experience with prize-led fundraising would be beneficial but is not essential.

About Sense

We believe that every disabled person should have the opportunity to connect with others and be included in the world. We use our knowledge and expertise to deliver personalised, creative and flexible support at every stage of life. Sense is proud to be a disability confident leader.

Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.

To apply

Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview, in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly. We would recommend that you read the candidate guidelines, job description and person specification (found at the base of this advert) before applying.

Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.

Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.

For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. 

No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.

Marketing and Communications Manager

Leatherhead, Surrey

Up to £40,000 + benefits (including 25 days annual leave and pension)

About the role:

This Best Companies Top 50 mid-sized company and Top10 charity is looking to appoint an experienced Marketing and Communications Manager to lead and deliver marketing campaigns that will drive awareness of Rainbow Trust and support fundraising activity to strengthen our position as experts in children’s palliative care. This is a broad and exciting role which includes creating, developing and delivering the brand campaigns and communication strategies.

Reporting to the Head of Engagement, you will take the lead on generating creative, engaging content and ideas for fundraising and brand awareness campaigns that drive increased targeted engagement to showcase our work, build on our organisational strategy and deliver our fundraising ambition.

What we’re looking for:

· An experienced marketing and communications manager – you have a motivational engaging style, who can draw out information and ideas of others

· Lively and enthusiastic – you are outgoing, with a collaborative approach to achieving goals through knowledge-sharing and effective delegation. You are excellent at building rapport and developing good working relationships

· A multi-tasker with a sense of urgency for goal achievement – you work at a faster than average pace, delegating effectively with thorough follow-up, and are quick to learn

· An innovative, practical and creative problem-solver – you are a big picture thinker that responds quickly to varied activities and changing conditions. You will have experience in developing and delivering communication and media strategy

Applications will be particularly welcome from those in the charity/not-for-profit sector with a marketing, PR and communications background.

What we offer:

We are a Best Companies Two-Star rated organisation, an outstanding place to work. We have a range of fantastic benefits that we offer our employees, this includes:

· Flexible working hours to balance home and working life

· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

· Time off in Lieu of out of hours working

· Access to the Blue Light Card Scheme, and other rewards and discounts

· Bike to work, season ticket loan and payroll giving schemes

· A recommend a friend recruitment bonus scheme

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme where we contribute 5% of your salary and you contribute at least 3%

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

· Robust training and development programmes to support your learning and growth

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

To apply please send your CV and Covering letter to us via the link.

Interview dates: Interview dates to be confirmed

Your covering letter should highlight why your application should be considered above others and clearly state how your experience matches the essential criteria outlined in the Person Specification.

Please disclose in your covering letter if you have used AI for any part of your job application.

For a detailed job description visit our website.

Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds.

We are currently seeking a freelance Social Media Manager who thrives on working on initiative, in an exciting and engaging environment. The post holder will manage our active channels: Facebook, Instagram and LinkedIn. With input from our small cross-functional team, we are seeking someone to draft text and create content (including video and reels) for our audiences, which are made up of families living with Dravet Syndrome, health and care professionals and researchers. We use Canva for design.

You’ll post and schedule (using Hootsuite) dynamic, engaging and creative content, helping to amplify the voices and stories of our community. This includes sharing a range of updates, from family events to scientific developments; promoting the services that Dravet Syndrome UK provides to its beneficiaries; and supporting fundraising activities.

You will contribute to reporting, use findings to impact future content, keep up with social media trends and identify improvements to reach new audiences. At the moment, our content is mostly organic, but from time to time, there may be a budget to get involved in paid-for campaigns.

This role offers the opportunity to use your skills to amplify stories that genuinely matter: from sharing the latest research to helping a family feel less alone. In a small team (8 people), your contribution is visible and valued. Our dedicated team is deeply connected to our core audience, and their motivation stems from witnessing our profound impact on people's lives. Working alongside inspiring families, you'll see first-hand the incredible love and dedication they have. 

We offer flexible, remote working and a supportive environment. Join us today and contribute to making a lasting difference in the lives of those we support.

We are seeking applicants with the following essential and desirable skills: 

Essential

·Demonstrable experience in implementing digital communications activities, including experience across a range of social media platforms

·Demonstrable experience of working in charity, patient advocacy or healthcare sectors 

·Ability to deal with people at all levels with empathy, tact and credibility

·Excellent written and verbal communication skills, with an ability to distil large amounts of information and present it in engaging and innovative ways for a variety of audiences 

·Demonstrable design skills and knowledge of desktop publishing software e.g. using Canva to create in-house designs for social media

·Good understanding of brand, visual identity and corporate communication

·Strong organisational and project management skills, with the ability to prioritise

·Be a self-starter and team player with experience of remote working, and able to work effectively with colleagues using remote technology (e.g. Zoom, Google meets, etc)

Desirable

·Experience using Hootsuite or similar scheduling and social media management platforms

·Video and reels creation skills, including basic editing

·Experience of paid social media campaigns (Meta, LinkedIn)

·Familiarity with analytics tools and translating data into actionable insights

·Basic knowledge of SEO and how social content supports wider digital presence

·Experience working with or for small charities or membership organisations

About Dravet Syndrome

Dravet Syndrome UK (DSUK) is a small independent UK charity dedicated to improving the lives of those affected by Dravet Syndrome. Dravet Syndrome is a rare neurological condition that affects around one in every 15,000 people in the UK. As well as experiencing severe, difficult-to-control seizures, children and adults with Dravet Syndrome have varying degrees of intellectual disability and a spectrum of associated conditions (known as ‘comorbidities’), which may include autism, ADHD, behaviours that challenge and difficulties with speech, mobility, eating and sleep. 

About Dravet Syndrome UK

The charity was founded in 2009 by a small group of 30 families. Today, DSUK is a registered charity helping approximately 600 families with support, education, and research programmes, underpinned by a world-class Medical Advisory Board. 

How to apply

Please submit your CV and a covering letter indicating why you are interested in applying for this role and how you meet the selection criteria. 

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help make the application process work for you

The closing date for applications is Tuesday, 9th June 2026. Shortlisted candidates will be invited to take part in an online (virtual) interview later in June. 

Our commitment to diversity

As part of our ambitions to improve equality and diversity, we welcome applications for this role from those who identify under any of the protected characteristics under the Equality Act 2010, which include race, age, disability, gender, religion or belief, and sexual orientation.

• Have you led the operational delivery of examinations or education services in a fast-paced, high-stakes environment?
• Are you confident managing the full exam lifecycle whilst leading a team and working with senior stakeholders?

 
 
TPP Recruitment is supporting an awarding and professional membership body to recruit an Education and Examinations Manager. This is a newly shaped leadership role within a growing education function, offering the chance to lead exam and education delivery, support a newly formed team, and help shape future services and systems.
 
If you bring strong operational leadership, experience of examinations or education delivery, and the ability to balance strategic thinking with day-to-day detail, this could be an excellent next step.
 
 
Salary: £63,900 per annum
Employment type: Permanent
Working arrangements: Home based with regular mandatory attendance at company meetings
Working pattern: Full-time, 35 hours per week
Other benefits:

• 25 days annual leave plus bank holidays
• Generous pension scheme (10% employer contribution)
• Life assurance and income protection cover
• Employee assistance programme and optional private medical insurance
• Ongoing learning and development opportunities

 

About the Organisation
 
This organisation is a respected awarding and professional body with a clear public interest mission. It promotes education and professional standards, supports learners and members, and values integrity, inclusion, collaboration and continuous improvement.
 
You would be joining during an exciting period of growth and restructure within the education team, with the opportunity to contribute to a new team shape and bring fresh ideas to service delivery.

About the Role
 
As Education and Examinations Manager, you will lead the operational delivery of examinations and associated education services. You will oversee exam administration, quality assurance activity, student support and the day-to-day leadership of a multi-level team, ensuring services are accurate, timely, compliant and accessible.
 
You will manage a team including senior and officer-level education and student services staff, while also taking ownership of core systems and technologies used to support examination delivery.

Key Responsibilities
 

• Lead the full examination lifecycle, including registration, logistics, candidate communications, results processing and certification activity
• Manage, develop and support a team delivering education and examinations services
• Oversee reasonable adjustments, complaints, conduct matters and escalation processes in line with policy and legal requirements
• Build effective relationships with examiners, committees, training providers, suppliers and internal stakeholders
• Prepare reports, papers and data for senior stakeholders and governance groups
• Lead continuous improvement across systems, processes, digital assessment tools and documentation
• Contribute to future planning around qualification changes, technology upgrades and growth in student numbers

 
 
Skills / Experience Required
 

• Experience in education administration, examinations management, or another structured and regulated environment
• Leadership experience, whether through direct line management or managing complex delivery through stakeholders, subject specialists or committees
• Strong knowledge of end-to-end exam or assessment delivery, including planning, logistics, compliance and learner support
• Excellent organisational skills, sound judgement and a high level of attention to detail
• Confidence working with systems such as Microsoft 365, customer databases, learner systems and digital assessment platforms
• Strong written and verbal communication skills, with the ability to work effectively with senior stakeholders and operational teams alike
• Experience from awarding, professional body, further education, higher education or training environments would be welcomed; transferable experience from other compliance-led settings will also be considered

 
 
To Apply
 

• To apply for this Education and Examinations Manager role, please submit your CV and a tailored cover letter outlining how your experience aligns with the role requirements.
  • Applications will be reviewed on a rolling basis, and early application is encouraged as the vacancy may close ahead of the advertised deadline.

 
 
Interview Process
 

• Two-stage process with assessment
• Mid-July 2026

 
 
Deadline
 

• Friday 26th June 2026

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Salary: £42,684 £3,090 Inner London Weighting
Contract: Permanent
Location: London – Hybrid, 2 days per week in office
Closing date:  21^st June
Benefits: 24-28 Days annual leave & option to buy/sell more, up to 5% pension contribution, Employee assistance programme, Life assurance cover, Health cash plan

We are delighted to be supporting Sense in their search for an Individual Giving Manager to join their ambitious Individual Giving & Legacies team. This is a fantastic opportunity to play a pivotal role in growing voluntary income and supporting disabled people with complex needs across the UK.

As Individual Giving Manager, you will lead the development and delivery of supporter acquisition and retention strategies, driving income growth across a diverse range of channels including face-to-face fundraising, direct marketing, digital, DRTV and telemarketing. You’ll take ownership of planning and delivering multi-channel campaigns, ensuring they are insight-driven, innovative and deliver against ambitious income and lifetime value targets.  You will also play a crucial role in testing, learning and evolving the Individual Giving programme and working innovatively to develop new products to maximise supporter engagement and long-term value.

To be successful as the Individual Giving Manager, you will need:

• Demonstrable experience delivering successful Individual Giving campaigns, with strong knowledge of multi-channel direct marketing techniques
• A proven track record of income generation, supporter acquisition and retention, and delivering against financial targets and budgets
• Experience managing agencies and suppliers, alongside strong analytical skills to interpret data, test and optimise campaign performance

If you would like to discuss this role further, please get in touch and quote reference 2985JP.

Ashby Jenkins Recruitment are a specialist charity recruitment agency. We use our extensive sector knowledge and experience to match candidates to the most suitable charity roles. We are passionate about improving equality across the sector, and you can read more about our commitment to diversity on our website.

We take a relationship-led approach to recruitment in the charity sector and partner with you throughout your job search.

If sufficient applications are received, the charity reserves the right to close this role early.

The National Youth Agency is looking for a Business Development Manager

Business Development Manager
Contract: 12-month fixed term (Maternity leave cover)
Hours: Full-time - 37 hours per week
Salary: £43,054 per annum (dependent on experience and qualifications)
Location: Home-based in England with occasional travel for meetings, workshops, and team activities. Head Office is in Leicester.

What we do

As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.

We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work

About the Role

We are looking for an entrepreneurial and proactive Business Development Manager to develop relationships and opportunities with new clients, drive income generation and to grow the reach of the charity.

This role leads on securing new business opportunities across tenders, grants, consultancy, training, and government contracts, managing the process from initial research through to submission and handover. It focuses on building and maintaining relationships with partners across the public, voluntary, and private sectors, while promoting the NYA’s services and quality framework.

Key Responsibilities

As a Business Development Manager, you will:

• Seeking and attracting new opportunities for the NYA to work with public sector, voluntary sector, and private sector partners.
• Identifying and assessing prospects across tenders, grants, commercial proposals and government frameworks/contracts.
• Developing win themes, evidence, pricing assumptions (where applicable) and coordinating with internal and external stakeholders to develop bids.
• Managing clarifications, presentations/interviews and negotiation stages with commissioners/funders/clients.
• Keeping pipeline and plans up to date and reporting progress/risks against targets.
• Developing relationships with and maintaining existing relationships with clients and funders.
• Taking bids through to close including final agreements and contract sign off.
• Promoting NYA products, resources, consultancy services and training offer.
• Delivering market research, developing business strategies and pitches, managing projects, and identifying new business opportunities.
• Working as part of the wider Business Development Team to achieve income targets
• Working with our youth work specialists and Programmes and Research teams and reporting to the Head of Business Development.

Why Work for NYA?

• NYA operates as a people-focused organisation, prioritising the well-being and needs of its employees.
• NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
• A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
• NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
• We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.

Closing date: 5pm Friday 26th June 2026
Please note: we reserve the right to close this vacancy early
Interviews: Week commencing 6th July 2026 (subject to change)

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

The National Youth Agency is an equal opportunities employer. 

At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.

We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.

Please note: We use AI detector software, so applications or CV’s with high levels of AI generated content may be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance.

No agencies please.