Head of communications jobs

ABOUT CAUDWELL CHILDREN

We are seeking an experienced and enthusiastic Volunteer Manager (maternity cover) to join our dedicated, experienced and growing team of professionals as we embark on a journey of expansion.

Established in 2000, Caudwell Children aims to change people’s lives, change the way society perceives and treats disabled and autistic people and change the way that charities operate, through the provision of child-centred practical and emotional services, passionate campaigning and demonstrating best practice.  We believe in a world where disabled and autistic children have the choice, opportunity, dignity and understanding they deserve #jointhechange and help us in our mission!

Our facilities provide a state-of-the-art base within the grounds of Keele University, Staffordshire, with the option of informal homeworking arrangements up to 40% of working week after passing probation.

POST OUTLINE

This is an impactful role working in a supportive and collaborative environment. The Volunteer Manager is responsible for implementing a sustainable volunteer strategy, onboarding journey and programme across the charity. This varied role oversees the promotion of volunteering, internal and external relationship building, all stages of volunteer recruitment, HR checks and onboarding and the coordination of an effective volunteer mandatory training programme. This role is responsible for organising recognition programmes, guiding departments on how to manage and retain volunteers, maximising the use of volunteer resources and ensuring volunteers have a rewarding experience whilst also positively contributing to the organisation objectives to provide vital services to the families of disabled and neurodivergent children. This role is also responsible for the line management of the Volunteer Administrator. This is an exciting opportunity for someone who shares our commitment to making a meaningful difference and who can truly embody our core values:

• Ambition – We dream BIG… then make it happen
• Dedication – We go the extra mile… for every child
• Inclusivity – Unique, but UNITED

The successful candidate will bring enthusiasm, professionalism and a collaborative spirit, contributing to a culture where every child, colleague, donor and stakeholder feels valued, supported and inspired to thrive.

MAIN DUTIES & RESPONSIBILITIES

• Lead and inspire a positive culture of volunteering within the organisation.
• Implement the Charities Volunteer Strategy and continually develop the volunteer onboarding journey and programme. 
• Liaise with departments to establish volunteer support requirements and create volunteer role descriptions.
• Continually review the recruitment plan and pipeline, analysing existing data to understand patterns, ensuring volunteer diversity.
• Promote and market Caudwell Children volunteer roles nationally with the support of the team, reaching wider audiences, using a range of recruitment methods such as online recruitment platforms, social media, local community groups, etc.
• Attend volunteer recruitment events across Staffordshire, such as university career fayres, including delivering presentations to promote volunteering and placements.
• Attend volunteer networking events
• Coordinate and lead informal volunteer interviews to identify suitable volunteer candidates.
• Responsible for overseeing references checks, ID and DBS checks in line with DBS regulation and to comply with safer recruitment policies
• Process onboarding paperwork, updating our volunteer database and auditing  volunteer records to ensure they are up to date with DBS checks, mandatory training, medical records and emergency contact details.
• Oversee DBS renewals, DBS Destruction notices, annual medical updates and mandatory training reminders.
• Lead volunteer support plan discussions with new volunteers to discuss reasonable adjustments and support we will put into place where they have disclosed a medical condition or disability.
• Coordinate and oversee the induction and mandatory training for newly appointed volunteers, delivering the mandatory charity training session in collaboration with the Learning and Development Manager.
• Working with departments to advise them on how to deliver an effective training and mentoring programme in order to establish a cohesive infrastructure of motivated volunteers, in collaboration with the Learning and Development Manager.
• Deliver volunteer management training and advice to departments on how to  support, mentor and motivate volunteers, ensuring regular supervisions are carried out by departments.
• Lead monthly catch ups with department heads to discuss the activity of volunteers and department needs.
• Monitor and evaluate all aspects of volunteer activity to ensure effectiveness. Conduct continuous evaluation of the volunteer programme, organising surveys and volunteer forums to gather feedback
• Responsible for checking volunteer expense forms.
• Design and organise formal or informal activities to recognise the contributions of volunteers to the organisation, including parties, social media recognition posts, volunteer case studies, volunteer awards, etc.
• Review and update if appropriate volunteer policies, procedures, risk logs and standards of volunteer service across the organisation ensuring compliance with relevant legislation.
• Ensure the Volunteer Department is compliant with ISO requirements by annually reviewing standard volunteer documents due to renewal.
• Produce regular reports using volunteer data on volunteer recruitment, onboarding, activity and participation.
• Create month end board level reports, interact at Board level, to highlight progress against the Volunteer Strategy.
• Line Manage, supervise and mentor the employee: Volunteer Administrator.
• Help to facilitate and develop the corporate volunteering opportunities in collaboration with the Business partnerships team who lead on the Charities Corporate Social Responsibility offer.
• Maintain and develop the current placement offer for student volunteers recognising the contribution to a sustainable volunteer strategy, and coordinating placement project plans and timetables.
• Deal with any complaints or issues involving volunteers in the appropriate manner and take action where necessary. 

Other:

• Communicate with children, families and all stakeholders in a way that respects their views, autonomy and culture in full compliance with the Equality & Diversity Policy. 
• Uphold the principles and practice of customer care and continuous improvement.
• Maintain confidentiality and Data Protection and at all times work in accordance with General Data Protection Regulations 2018.
• Have an awareness of relevant health and safety regulations and legislation, being responsible for your own health and safety and that of anyone else whom your acts and omissions may affect.
• Report any concerns of potential abuse of a service user in line with the Safeguarding Policy and procedures.
• Ensure maintenance and security of physical, financial and information resources.
• Demonstrate commitment to ongoing personal and professional development. 
• Keep comprehensive and accurate records in relation to your role and in accordance with policies and procedures.
• Attend training as appropriate to the role, applying knowledge gained to the workplace.
• To work effectively and collaboratively as a member of the team, building and maintaining good working relationships with all internal and external stakeholders. 
• Ensure compliance with statutory and non-statutory bodies. 
• Adhere to all Caudwell Children policies and procedures.
• Demonstrate commitment to Caudwell Children’s mission, vision and values.
• On occasion and when necessary work flexible hours to meet the needs of the business.
• Willingness to travel on occasion in order to fulfil the needs of the post. 

PERSON SPECIFICATION

Essential Criteria:

• Experience of coordinating volunteers / supervising a volunteer team.
• Experience of line management of colleagues.
• Experience of working in the charity sector.
• Excellent administration experience.
• Excellent communication and interpersonal skills
• Knowledge of Volunteer management practices
• Ability to resolve problems/issues tactfully and effectively.
• Well-developed IT skills including data/records management and analysis.
• Good time management and organisational skills.
• Good presentation and training skills.
• Good multi-tasking skills with the ability to deal with and prioritise multiple requests.
• Prepared to be flexible and a commitment to team work.

Desirable Criteria:

• Educated to degree level or equivalent. 
• Relevant volunteer management qualification.
• Experience of management role.
• HR administration experience.
• Volunteer/ employee recruitment experience.
• Experience of reporting against targets to the board/senior management team.
• Understanding of the legislation surrounding volunteer management.
• Understanding of confidentiality and GDPR.
• The ability to travel independently to various locations across the region to fulfill the duties of the role.

This Job Description is not exhaustive.  The post holder may be required to carry out any other task as deemed appropriate for the level and responsibilities of the post.

DISCLOSURE & BARRING SERVICE CHECKS

The Charity is committed to safeguarding children and young people and therefore adopts a safer recruitment approach through a robust recruitment and selection process.  All posts within the Charity are subject to DBS checks, in line with the Rehabilitation of Offenders Act (1974).  This role is eligible for a basic disclosure check.

EQUAL OPPORTUNITIES

Caudwell Children is a Disability Confident employer committed to offering an interview to all applicants who meet the minimum criteria and declare they have a disability as defined in the Equality Act 2010.  We are committed to creating a diverse environment and will not discriminate for any reason against any person because of their age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion and belief, sex or sexual orientation.  Please make us aware on your application if you are applying under the Disability Confident Scheme.  We also encourage applications from people who identify as Black, Asian or from a Minority Ethnic background and other underrepresented groups.

HOW TO APPLY & FURTHER INFORMATION

To apply for this exciting opportunity, click “Apply” or visit our website for further information. 

A little bit about the role 

​Contract:​ Part-time, 22.5 hours, 3 days a week (Tuesday, Wednesday & Thursday), Permanent

Location: Hybrid, 2 days a week expected in our London Office. Those living outside the M25 can opt to not receive London Office Allowance and agree a more flexible office attendance pattern at offer stage. ​

Please note that this role will be closing at 9am on Monday, 27th July 2026

​The Delivery Coordinator on the Approach Social Work Programme, organises the programme logistics, meetings, panels and events on behalf of the region. This includes the procurement of Teaching Day venues, liaising with other teams to ensure the smooth running of events and note-taking in meetings and panels while acting as a point of call for the team and participants.​​​​

The Delivery Coordinator is crucial to supporting the work of the wider team by supporting colleagues to ensure the efficient use of resources and scheduling that achieves the smooth Delivery of the Approach Social Work Programme.​​

The role requires someone who is skilled at building positive relationships with people in addition to being highly organised and the ability to manage multiple areas of work and use initiative to resolve issues. Attention to detail and a high level of accuracy is also essential.

We are looking for someone with:

• Excellent organisational and administrative skills.
• Strong communication and stakeholder management skills.
• A proactive, organised approach with the ability to manage multiple priorities.

Please see the job pack for a full list of responsibilities.

A little bit about you 

We are looking for someone with experience in administration or strong transferable skills, who is organised, proactive and enjoys providing high-quality support. You will be confident using everyday digital tools and systems, with the curiosity and willingness to learn new platforms as required. You will have strong attention to detail, excellent communication skills and the ability to build positive relationships with colleagues and stakeholders. You will be able to manage your own workload and use your initiative and contribute to a collaborative team that supports great experiences for participants and partners.

We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own. 

If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you. 

Important information

We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater global majority representation in our senior roles. We know the value global majority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.

We recognise that artificial intelligence (AI) such as ‘ChatGPT’ etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.

We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!

This role is ineligible for sponsorship and so all applicants must have the right to work in the UK.

Centre & Volunteer Supervisor (Driving Licence Required) 

Important Note: Only CVs accompanied with a covering letter will be considered. 

Job Description

Report to: Head of Food Distribution and Volunteering

Responsible for: Leading the food distribution service and quality assurance at Hackney Foodbank’s allocated Food Distribution Centres located across the borough of Hackney. This includes ensuring all our visitors have a positive experience when collecting their food parcels and are signposted to other provisions appropriately; being responsible for directing the volunteers, working closely with the Head of Food Distribution and Volunteering, Health and Safety, and promoting best practice at each centre. This role will also involve administrative tasks, organising and carrying out home deliveries for visitors, inputting data on visitors’ journeys accurately into a database, driving the Hackney Giving Van occasionally and regularly driving a Luton van to the various Distribution Centres.

Part-time: 25 hours per week, some evening work is required

Salary: £32,000 per year (pro-rata for 25 hours per week)

Compulsory: Must have a UK manual driving licence

Specific responsibilities:

· Attend Hackney Foodbank’s Food Distribution Centres to ensure each Centre is run in accordance with HFB’s best practice procedures.

· Treat visitors to the Food Distribution Centres with the utmost respect

· Work with volunteers to ensure a safe and efficient setup, including H&S responsibilities

· Manage all volunteers on site delivering services

· Ensure effective data capture and input onto the system

· Work with internal and external stakeholders to ensure relevant and up-to-date signposting partnerships and referral systems are working efficiently

· Confident in responding to telephone and email inquiries from referral agencies and visitors

· Manage system for home deliveries for visitors who have access issues

Person Specification

Essential:

· Knowledge or experience working or volunteering with adults in crisis, understanding the importance of treating people with dignity and compassion

· Knowledge or experience working or volunteering with support services

· Knowledge or experience of coordinating volunteers

· Ability to work in a team

· Ability to keep a calm head in stressful situations

· Organised and able to manage own workload

· Good administrative skills and attention to detail

· Excellent communication skills, in person, on the telephone and in writing

· Ability to absorb information and relay it to a diverse range of individuals

· Competency in Microsoft Office packages (Excel, Outlook, Word)

· Ability to work with people from disadvantaged, marginalised, or socially excluded backgrounds

· Full UK manual driving licence and good driving experience

· Ability to be flexible in terms of working times and duties

Desirable:

· Safeguarding experience

· H&S Certified

· 1stAid Trained

· Fire Marshall Trained

· Experience of driving a Luton van

· Experience of driving an electric vehicle

Hours: Part Time, 21 hours per week

Location: Any of our King's Trust offices or homeworking

Interviews: 5th and 6th August 2027

At The King's Trust, every gift from a supporter helps a young person take a positive step towards a brighter future. As our Supporter Care Executive, you'll play an important role in making sure every donation is processed accurately, every supporter feels valued, and every interaction reflects the exceptional experience we're committed to providing.

Working as part of our Supporter Care team, you'll be at the heart of our fundraising operation. You'll process donations, maintain supporter records, send acknowledgements and thank you letters, and work closely with colleagues across fundraising, finance and data to ensure income is recorded accurately and efficiently. You'll also be the first point of contact for many supporter enquiries, providing a friendly, professional service that builds confidence and lasting relationships with those who choose to support our work.

This is a varied role where you'll balance accuracy with excellent customer service. You'll help identify opportunities to improve processes, support fundraising campaigns and events, and ensure our supporter care activity is compliant with fundraising regulations and best practice.

What we're looking for

We're looking for someone who enjoys working with detail, takes pride in delivering excellent service, and thrives in a busy environment. You'll be organised, proactive and able to manage competing priorities while maintaining a high level of accuracy.

You'll bring:

• Experience of working in a customer service, supporter care or similar administrative role.
• Confident using Charity CRM-ideally Microsoft dynamics.
• Excellent attention to detail, particularly when processing financial information or large volumes of data.
• Strong communication skills and the ability to build positive relationships with supporters and colleagues alike.
• The ability to manage multiple priorities while delivering a consistently high standard of work.

Why join us?

Every donation we receive helps transform the lives of young people. By ensuring each gift is processed accurately and every supporter receives an excellent experience, you'll play a vital role in helping us continue that work.

If you're excited by this opportunity and think you could make a difference, we'd love to hear from you.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Supporter Care Executives? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Supporter Care Executives! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Responsible to: Head of Corporate Partnerships
Based: Hybrid - The Grange, Saunderton, Princes Risborough 

The New Business Manager will lead the proactive identification, cultivation, and conversion of new corporate partners. The role will be responsible for driving the development of tailored, high-impact proposals and pitches to engage relevant companies, securing strategic, multi-faceted partnerships that align with the charity’s mission and plans for growth.  

Working closely with the Head of Corporate Partnerships, the post-holder will play a key role in expanding our portfolio and building a robust, diverse pipeline of high-value corporate support. The role is based in the Income Generation Directorate. 

Key Responsibilities

• New Business Development  
• Relationship Building  
• Strategy and Collaboration  
• Reporting and Administration  

The full job description is available to view on our website via the ‘apply’ button.

Benefits

• Employee Assistance Programme
• Death in Service Payment
• Annual leave enhancements recognising long service 
• Day off for your birthday 
• Defined contribution group personal pension plan 
• Enhanced sick pay 
• Enhanced maternity, paternity and adoption pay 
• Eye care 
• Hearing tests 
• Learning and Development opportunities 
• Discounts on merchandise at Hearing Dog gift shops 
• Pet Dog Policy

For more information and to apply, please visit our website via the ‘apply’ button.

Closing date: 7th August 2026.

National charity, Hearing Dogs for Deaf People, trains dogs to transform the lives of deaf people and provides hearing loss services – because nobody with hearing loss should feel alone.

Hillside Clubhouse is recruiting an IPS Employment Specialist to join our dynamic Islington team, supporting people with mental health conditions to gain and retain employment.  The IPS Employment Specialists within the Islington IPS Service work within the nationally recognised IPS (Individual Placement and Support) model within NHS secondary and primary care mental health teams, based in the heart of Islington.

Who We Are: 

Hillside Clubhouse is a co-produced mental health employment support charity working across Islington. We support people with mental health conditions into training, volunteering, and employment opportunities. People can access our services via our Clubhouse, where they can share their skills and expertise with others and support the running of the charity.  Alternatively, they can receive support out in the community from one of our Employment Specialists based within NHS mental health teams.

The Role: 

We are recruiting for one IPS Employment Specialist role within our Islington IPS Service. This position will be based within the North London NHS Foundation Trust mental health services in the borough of Islington.

As an IPS Employment Specialist, you’ll play an important role in supporting people with lived mental health experience on their recovery journey by supporting them back into paid employment. This is an opportunity to offer ongoing support, to motivate and provide people with hope, while developing the tools and skills required to recover – ultimately transforming their lives.

A variety of skills are needed in this post including but not limited to: a strong ability to develop empathy and rapport with clients; a determined approach to seeking out job opportunities; a person centric-approach to working with people; strong communications skills to motivate clients; strong administrative capabilities and an attention to detail engage with prospective employers via business development and face-to-face meetings, as well as to be able to challenge some perceptions around mental health. 

The postholder will be directly employed by Hillside Clubhouse but work under an Honorary Contract from the North London NHS Foundation Trust.  They will be managed directly by the IPS Operations Manager but work as team member within the clinical team. The role is dynamic and involves being integrated in a clinical team, working within the community, and we operate a flexible working policy where working from home is also permitted up to two days per week.

Overall Aim: 

To enable people with mental health issues to gain and sustain competitive employment by working within the evidence-based Individual Placement and Support (IPS) model.

Duties: 

Please see the Job Description and Person Specification attached for a full description.

Application Instructions:
We are a Disability Confident employer and actively encourage applications from people with lived experience of mental health conditions.

Hillside Clubhouse is committed to building a diverse and inclusive team and strongly encourage applications from those who experience discrimination and / or prejudice based on their race, ethnicity or immigration status, women, new parents, people with disabilities and LGBTQI+ people.

All job offers are dependent on satisfactory references and a DBS check. The successful candidate will also be required to attend mandatory Safeguarding Adults, Children & Young People training.

The recruitment process will be an assessment centre approach, including a task, role play and individual interview. We envision the whole process lasting no more than 90 minutes.

Role Overview 

Your focus is supporting the CEO by managing their diary, scheduling meetings, and ensuring board papers are prepared and distributed on time. You also assist the Senior Leadership Team (SLT) with meeting coordination and follow-up actions. Alongside this, you provide essential HR and compliance administration, helping maintain accurate records and supporting smooth people processes. You’ll keep systems organised, so information is easy to find, and decisions are based on reliable data. 

Key Responsibilities 

CEO Support 

• Manage the CEO’s diary and schedule meetings. 
• Prepare agendas and meeting packs for CEO and SLT meetings. 
• Distribute board papers and track related actions. 

SLT Support 

• Coordinate SLT diaries and meeting logistics. 
• Take and circulate meeting notes, track actions and deadlines. 
• Maintain organised document storage in Office 365 and SharePoint. 

HR and People Administration 

• Support the Head of Finance and Administration with HR processes. 
• Assist with recruitment admin: scheduling interviews, candidate communication, and onboarding checklists. 
• Maintain personnel files and training records.
• Track compliance requirements: DBS checks, right-to-work documentation, policy acknowledgements, and mandatory training logs. 
• Issue new contracts and set new employees on the system 
• Full management of our employees HR portal 
• Maintain central trackers for actions and deadlines. 
• Handle routine admin tasks: filing, scanning, letters, and data entry. 
• Support basic finance & admin (e.g., chasing approvals, filing documents). 

Essential Criteria 

• Proven admin experience in a busy office environment. 
• Ability to take accurate meeting minutes and produce clear action logs. 
• Experience with HR and recruitment administration. 
• Experience using HR software or applicant tracking systems. 
• Strong organisational skills and attention to detail. 
• Excellent written communication skills. 
• Confident using Microsoft 365 (Outlook, Word, Excel, Teams, SharePoint). 
• Ability to handle confidential information with discretion. 
• A collaborative team player who builds positive relationships. 
• Comfortable managing multiple priorities and deadlines. 

Desirable Criteria 

• Experience working in a charity or non-profit organisation. 
• Familiarity with safeguarding and compliance processes. 
• Knowledge of basic finance administration or purchase order systems. 
• Understanding of GDPR and data protection principles. 
• Interest in supporting positive organisational culture and staff wellbeing. 

We are committed to being an equal opportunities to being an Equal Opportunities Employer and welcome applications from all sections of the community. If you require any reasonable adjustements during the rectruitment process, please let us know when applying.

Main Purposes of the Post

To provide proactive and effective support to the Chief Executive Officer and Strategic Leads in the delivery of Salford CVS’s strategic work, ensuring the smooth running of strategic meetings, forums and events. You will help enable the voice and influence of the VCSE sector, facilitate two-way communication between the sector and strategic partners, and produce timely, accurate briefings, content and monitoring that tell the story of our strategic work and the impact it is making.

Hours: 37.5 hours per week (excluding breaks), Monday to Friday (core hours are worked between 8am and 6pm).

Contract: Initial 12-month fixed-term contract, subject to the successful completion of a 6-month probationary period.

The Benefits of Working for Salford CVS

• 28 days’ holiday – rising to 30 days (after five years), plus Bank Holidays (pro rata for part-time)
• Enhanced company sick and maternity pay, subject to terms and conditions of service
• Pension scheme – with 7% employer contribution (and 1% mandatory employee contribution)
• Cycle to Work scheme
• Membership of the Hospital Saturday Fund via an employer-subsidised scheme (optional and non-contractual)
• RHS family membership (optional and non-contractual)
• Development opportunities – we support and encourage our staff to progress in their careers (including formal training)
• A supportive working culture – we respect and support one another to do the best we can

We are an accredited Living Wage Employer, Living Hours Employer and Living Wage Funder, ensuring not just our staff are paid the ‘real’ Living Wage but also that any projects we fund can do the same.

For more information and to apply, visit our website via the ‘apply’ button.

Closing date: Noon on Monday 3rd August 2026.

Interviews will take place in person at Salford CVS’ offices in Eccles on Tuesday 18th August 2026.

Summary

We’re looking for a Product Manager to join our ambitious Individual Giving team on a permanent full-time basis. As we continue to grow and optimise our programme, this role will help deliver outstanding supporter experiences and sustainable income growth. 

Reporting to the Head of Individual Giving, you’ll manage and develop key products including Adopt a Plot and Plant a Tree, ensuring strong supporter engagement, financial performance and long-term value. 

You’ll have experience developing Individual Giving products and creating audience-focused supporter journeys across acquisition, stewardship, retention and renewal. Using donor insight, data and performance analysis, you’ll identify opportunities to improve engagement, maximise lifetime value and drive continuous improvement. 

Comfortable working in an agile environment, you’ll take a test-and-learn approach to optimise ROI, net income and long-term growth. You’ll also be confident managing budgets, forecasts and targets, balancing short-term priorities with sustainable performance. 

A collaborative relationship-builder, you’ll work across teams to deliver integrated fundraising and stewardship activities, championing excellent supporter experiences both digitally and at our places. 

Combining strategic thinking with practical delivery, you’ll be skilled at managing projects, solving problems and driving improvements. Above all, you’ll share our ambition to transform how we engage audiences at scale, creating compelling opportunities for people to support the National Trust and understand the impact of their giving. 

What it's like to work here

You’ll be working in a newly formed team with the Head of Individual Giving – contributing to building on the success of the current programme, whilst highlighting opportunities to grow and develop ensuring we reach our exciting fundraising goals.

As this is a national role, there is flexibility on your contractual place of work. Our hybrid working policy means you can balance office and home working with site visits and meetings at other National Trust places. We’ll talk about this in more detail at interview, but you should expect to be at a National Trust site for 40–60% of your working week.

What you'll be doing

As one of our Product Managers, you'll use data and insight to evaluate performance, identifying opportunities to improve engagement, retention, stewardship and income, while regularly reporting progress to the Head of Individual Giving. You'll manage and optimise Individual Giving products and campaigns end-to-end, ensuring marketing activity delivers an excellent donor experience and a strong return on investment. You'll develop effective fundraising journeys and create more personalised communications based on donor giving levels and preferences to strengthen retention and engagement. You'll also spot new opportunities and emerging trends across the sector, bringing valuable learnings into your role to drive continuous improvement. In addition, you'll build and monitor product budgets, including developing financial modelling scenarios to support planning and decision-making. Using your strong relationship-building and influencing skills, you'll gain buy-in and support for individual giving and fundraising initiatives across the organisation, including at our places.

You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.

Who we're looking for

• Extensive and demonstrable experience in managing individual giving products in the not-for-profit sector – including supporter acquisition, stewardship, retention and renewal activity.
• Strong project management experience delivering on time and on budget; resulting in growth of income, retention, audience etc.
• An articulate and confident manner with the ability to build relationships and networks with a wide range of stakeholders at all levels – understanding who to work with to get things done.
• Experience in influencing and collaborating across multiple stakeholders in different teams with different priorities and building consensus on next steps
• Working in collaboration with a range of internal stakeholders to deliver supporter journeys, communications and collateral
• A proactive problem solver, self-starter with a high level of energy and self-motivation, able to prioritize workload in a dynamic environment

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary

• Free entry to National Trust places for you, a guest and your children (under 18)

• Rental deposit loan scheme

• Season ticket loan

• EV car lease scheme (for roles that meet the salary criteria)

• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

• Flexible working whenever possible

• Employee assistance programme

• Free parking at most Trust places

About Working Well Trust 

Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment. 

We are recruiting an IPS Operations Manager to support the delivery and development of our IPS services across London. The postholder will manage two IPS service sites from the following areas: Tower Hamlets, Newham, Barking and Dagenham, and Enfield. The final allocation of sites will be discussed with the successful candidate and agreed based on service needs, experience and working arrangements. 

What you’ll be doing 

If you were working with us, you would provide operational leadership across two of our IPS services. These sites will be agreed with you based on service needs, your experience and working arrangements.

You would support Team Leads and frontline teams to deliver high-quality IPS services that are client-led, evidence-based and aligned with contractual outcomes. You would help ensure services run smoothly day to day, while also supporting service development, quality improvement and strong performance.

You would:

• Provide leadership oversight across two IPS service sites, supporting Team Leads with operational delivery, planning and problem solving.
• Ensure services meet contractual outcomes, delivery timeframes and quality standards.
• Support Team Leads to manage performance, caseloads, attendance, safeguarding, risk and service delivery.
• Build and maintain strong relationships with NHS partners, funders, community organisations and other key stakeholders.
• Lead on IPS fidelity across the services, supporting teams to deliver high-fidelity IPS and develop quality improvement plans.
• Use data, audits, client feedback and service reviews to identify what is working well and where improvements are needed.
• Complete contract monitoring requirements, represent WWT at contract performance meetings and attend quarterly service review meetings with IPS Grow.
• Work with NHS colleagues to support integration, clinical co-location, steering groups, data flow and appropriate escalation of clinical risks or safeguarding concerns.
• Support staff wellbeing by ensuring regular wellbeing check-ins and welfare conversations are embedded in supervision and one-to-one meetings.
• Work with HR and Team Leads to recruit, onboard, train and retain Team Leads, Employment Specialists and support staff.
• Support budget holders and work with the Finance Manager to ensure budgets are managed effectively.
• Work with other Operations Managers, the Operations Director and Head Office colleagues to develop consistent systems, improve services and support wider organisational priorities.

You would also provide direct supervision to project leads and help build a positive learning culture where staff feel supported, clear about expectations and able to develop their skills.

What you’ll need 

We are looking for someone with strong operational leadership experience and a good understanding of IPS, employment support or mental health services.

You will need to bring:

• Experience of IPS or equivalent team leadership.
• Experience of managing teams, performance and service delivery.
• Strong organisational skills, with the ability to manage a complex and demanding workload.
• Experience of monitoring, contract reporting and using data to support service planning.
• The ability to build positive relationships with funders, NHS partners, community organisations, clients and staff.
• Confidence supporting Team Leads with performance, quality, safeguarding, risk, wellbeing and day-to-day operational issues.
• Good writing skills and the ability to communicate clearly with a range of audiences.
• Good IT skills, including Microsoft Word, Excel and online systems.
• A strong commitment to equality, diversity and inclusion.
• Knowledge of legislation relevant to employment, including the Equality Act.
• The ability to work across boroughs and provide leadership in more than one service location.
• Tact, diplomacy, discretion and the ability to build rapport with different people.
• A proactive, collaborative and flexible approach, including willingness to work occasional evenings when needed.

It would also be helpful if you have experience of:

• Managing multiple teams across boroughs.
• IPS Grow systems and fidelity reviews.
• Mental health services.
• Quality standards or accreditation.
• Project and service development.
• Budget management.
• Working with GP practices, NHS teams or other health and community partners.
• A postgraduate degree.

What we offer 

• 30 days annual leave plus public holidays (FTE) 

• Paid company closed days at the end of the year (FTE) 

• Flexible, paid Wellbeing Hour every fortnight (FTE) 

• 6% employer pension contribution 

Working Well Trust is an equal opportunities employer and Confident about Disabilities. 

What’s next 

Before you apply, please note the following: 

• We actively recruit and carefully review all applications. Due to rapid service expansion, we have onboarded 20 external hires in the last six months. 

• To ensure we can best support the people and communities we serve, we progress applications only where candidates provide meaningful answers to the screening questions. 

• Career development is real here: in the past year, 10 colleagues have progressed internally into Senior roles, Project Lead, Team Lead, and Operations Manager positions. We value ambition and celebrate progression. 

• If you require any reasonable adjustments at the interview stage, for example due to a disability, learning difficulty or health condition, please let us know in advance so that we can make appropriate arrangements.

If you are ready to help us build a service that supports people into meaningful work, click Apply to submit your CV and answer the screening questions. Telephone and final interviews will be confirmed. 

Start your application today and take the next step in a rewarding career. 

Please note, we may close this advert early if we receive a high number of applications, so we encourage early applications.

Our client, a significant UK-focused grant-making foundation, is looking to recruit a Grant Manager to manage and develop a portfolio of grants, focusing in particular on enabling disadvantaged children and young people to fulfil their potential (with a focus on education attainment, employability, wellbeing and youth development) and health and wellbeing.

The foundation’s approach to grant-making is distinctive, in that it focuses on capacity building to strengthen the impact, effectiveness and/or sustainability/resilience of non-profit organisations so they can thrive and fulfil their mission and goals. 

The role:
Role: Grant Manager
Location: London. This is a full-time role based in London (Cannon Street) and the post holder will need to be in the office at least 2-3 days per week, and available for additional days/travel for site visits and meetings as required.
Salary: £47k - £53k + comprehensive benefits
Reports to: Head of UK Programmes 

Working closely with the Head of the UK Programmes, the Grant Manager will play a critical role in the development, delivery, and management of a significant portfolio of grants across the UK foundation’s priority programme areas, with a focus on health and wellbeing and children and young people (working on grant-making across other programme areas - arts, culture and heritage and environmental conservation as required).

The foundation has evolved significantly in recent years, and this is an exciting time to join the foundations as they look to grow and develop grant portfolios, continue to finesse their grant-making strategies, and deepen their understanding of the impact of their grants. While this role is UK focused, the post-holder will get exposure to the grant-making of affiliated foundations that have an international focus.

The candidate:
The successful candidate will have in-depth knowledge of and significant experience within the non-profit sector in the UK, ideally having a combination of grant-making experience as well as direct experience of working within, and/or acting as a consultant to, mid to large sized non-profits that are active in the fields of interest to the foundation.

In terms of subject matter expertise, candidates will have in-depth knowledge and experience within the Disadvantaged Children & Young People, and/or Health & Wellbeing sectors.

Given the foundations’ focus on strengthening the capacity of non-profit organisations, and in particular their financial sustainability/resilience, the ideal candidate will also have the necessary analytical skills and knowledge to assess and analyse organisations as a whole (across factors such as leadership and governance, impact, financial health, business and strategic planning), and will also be adept at analysing how proposed capacity building projects will strengthen the impact/efficiency and/or sustainability/resilience of an organisation.

In addition to excellent analytical skills, the successful candidate will have strong communication and interpersonal skills, with a proven ability to understand and articulate complex information clearly and concisely, especially in written form. Attention to detail and the ability to manage multiple deadlines and priorities will be key to success in this role. Finally, the successful candidate will have a high degree of curiosity, humility and a collaborative style and will be able to proactively manage a diverse workload on your own initiative. 

Our Interim Executive Director will lead JustMoney Movement into the next chapter of our exciting story. The primary focus for the role will be to develop and implement a sustainable future strategy, while providing transitional leadership. 

The JustMoney Movement is a small organisation with a big vision. We are passionate about the role Christians and churches can play in bringing about an economy that works for people and planet.We have a vision of a fairer, greener future, and we believe money is integral to shaping that future. As Christians we believe our use of money should flow from our faith and values such as justice, compassion, the dignity of all, and the importance of caring for creation.  Our current strategic priority is to increase the reach, depth and diversity of engagement of Christian individuals, congregations and networks in the UK with the JustMoney Movement, in order to have a meaningful impact on policy and practice for a fairer, greener future.

Under the leadership of Sarah Edwards, over the past 5 years, we have rebranded from the Ecumenical Council for Corporate Responsibility (ECCR), and grown a substantial profile and programme of education and campaigning work across the UK churches, connecting faith and finance for a fairer, greener world.

We are living in turbulent times where we face interconnected, systemic crises in inequality, nature and the climate, driven by our financial and economic system. We believe our movement building approach, technical expertise, and wide range of collaborations across church, other faith and secular groups, enable us to play a vital role in confronting these crises.

At the same time, small charities face unprecedented challenges at this current moment, and require bold and innovative approaches in order to navigate this context. We are looking for an Interim Executive Director to help us build on this legacy, to secure a sustainable long-term future, while remaining agile and able to seize opportunities as they arise.The role will need to establish a sustainable future strategy and develop our funding strategy, while overseeing the delivery of our current workplan and ensuring sound governance of the charity.

We have a small, dedicated and talented team of staff and contractors delivering the work and a strong, diverse and experienced board, with a new incoming Chair, Simeon Mitchell, who has served as a trustee for a number of years.  We have welcomed four new trustees this year, bringing a wealth of skills, knowledge and enthusiasm.

Interim Executive Director (0.8 FTE, 6 to 12 months)

Salary: £49,493 for 4 days per week (pro rata from FT £61,866).  We have some flexibility to consider 3 days per week.

Location: Hybrid, based at home with option to work 1 day a week in London office. Some travel within the UK.

Contract: 6 to12 months

There is the possibility of a permanent role becoming available at the end of the Interim Executive Director role appointment, subject to funding.

An early, flexible start would be desirable from September/ October 2026.

Given the nature of the role, we are very open to discussions with the right candidate to identify mutually acceptable arrangements for the appointment.

Role description

· Partner with the Board, to develop and deliver JustMoney Movement’s strategy and objectives, rooted in our movement-building theory of change, and our Christian identity, culture and values.  This may include identifying and implementing change, as needed.

· Lead on the creation and delivery of our fundraising strategy to ensure JustMoney Movement’s financial viability for the long-term.  This will build on our current mix of grant funding, alongside our small but long-standing and loyal donor base of individuals and organisational supporters. We need to explore and grow alternative opportunities such as paid services and corporate funding.

· Oversight of operations and finance management, delivered by the Head of Operations.

· Support and empower the JustMoney Movement staff team in the delivery and monitoring of the 26-27 action plan for our education, campaigning and influencing activities. 

· Alongside the Director of Movement Building, represent the organisation externally, seeking opportunities to raise the profile and demonstrate the impact of the organisation, positioning JustMoney Movement as a leading voice on issues of faith and finance.

· Work with the Director of Movement Building to identify and lead on strategic relationships and collaborations with stakeholders, including funders and key partners, in order to achieve our objectives. 

· With the support of the Head of Operations, oversee a strong governance framework to ensure we meet external, legal and regulatory requirements and guidance (including the Charity Governance Code).

Person Specification

Experience:

· Management at board or management level of a charity, and the understanding of the governance requirements this brings

· Developing and implementing a fundraising strategy with a proven track record of raising funds

· Interim or change management, ideally within a small organisation

· People management, ideally within a small organisation, and through change processes

· Strategic planning, monitoring and evaluation for impact

· Working with UK churches (desirable)

· Engaging with questions of economic justice, Christian ethics and/or ethical investment (desirable)

· Campaigning or advocating for social change (desirable)

Knowledge and Skills:

· Degree or equivalent experience in a relevant area (e.g. business, theology, economics)

· Self-motivated with problem solving ability and critical thinking skills

· Outstanding interpersonal, written and verbal communication skills

· A strong “can-do” attitude, combining hands-on skills with a strategic mindset

· Exceptional organisational skills, including attention to detail and the ability to multi-task

· Knowledge of Christian ethical approaches to economic justice/ theology of economics (desirable)

· Understanding of the UK churches context and some of the stakeholders with whom JustMoney Movement works

· Understanding of the financial, governance and legal requirements for charities, and their implementation

· IT skills including use of Office 365 to manage a remote team and its work

· Finance skills to oversee and engage with budgeting and accounts.

Personal Characteristics:

· Commitment to the Christian ethos and values of JustMoney Movement.

· High levels of personal and professional integrity, reflected in respect for others and work ethic

· Passion for social, environmental and economic justice and a desire to see church members engage in it as an expression of faith.

If you would like an informal conversation about the role with the current Executive Director, Sarah Edwards, or incoming Chair Simeon Mitchell, please contact us to arrange.

Please apply with your CV, two references (at least one recent) and a cover letter addressing the person specification by 9am on Monday 10th August

Prostate Cancer Research exists to honour the men and families who have been through things no family should have to go through, and to work for a future where no one needs to fear a prostate cancer diagnosis. 

We are always working to provide resources to help, support and empower patients. Giving them the information they need to make better choices about their treatment, while working to identify and target specific unmet needs in the prostate cancer ecosystem, such as racial inequality and bone metastasis. 

Our dedicated staff team is the key to our success, expanding the amount of research that we fund five times over in four years.  

Over the past three years, PCR has won:  

• the Change Project of the year award in 2023 
• the Excellence in Healthcare Partnerships award at the Communiqué 2025 awards 
• Fundraiser of the Year award at the National Fundraiser Awards 2026 
• The Mark Collins Award for Most Powerful Use of Insight to Improve Supporter Experience at the Chartered Institute of Fundraising Awards 2026 

Job Description

Prostate Cancer Research is seeking a skilled, relationship driven and commercially minded Senior Account Manager to support the growth of our groundbreaking data initiative, Prostate Progress. This role offers an exciting opportunity to work at the point where healthcare innovation, research, data, and commercial partnerships meet. Playing a pivotal part in ensuring that industry partners receive exceptional service, clear communication, and the highest standards of delivery.

As the day-to-day lead for commissioned studies, you will own and develop a portfolio of relationships across pharmaceutical, biotechnology, MedTech and research organisations. Ensuring seamless coordination between clients and PCR’s internal delivery teams and driving renewed commissions and expanded account value.

The ideal candidate will bring strong experience in account management, an ability to translate complex requirements into clear deliverables, and a passion for working in a purpose driven environment where partnerships drive real world impact for people with prostate cancer.

As part of representing PCR within the life sciences ecosystem, the role will involve both UK and international travel. Including attendance at client meetings, conferences, partner briefings, and key industry events.

Key Responsibilities

Client and partnership management

•  Serve as the primary point of contact for PCR’s partners commissioning data-related activities, coordinating structured communication through kick‑off meetings, milestone reviews, and issue‑resolution processes.
• Build and grow strong, trusted relationships with clients, ensuring clarity of expectations, accurate project tracking, and timely delivery of all commitments.
•  Develop tailored account plans to strengthen engagement, act as a trusted advisor to partners, drive renewals and repeat business, and drive year‑on‑year revenue growth.

Pipeline development and new business support

• Work with the Head of Business Development and Director of Partnerships to contribute to commercial discussions and maintain an organised, strategic pipeline of commercial opportunities across life sciences and research sectors.
• Lead the development of expansion opportunities within existing accounts, helping shape compelling, commercially viable proposals.
• Develop study scopes, timelines, budgets and value propositions that reflect both industry needs and PCR’s capabilities.

Internal Coordination & Project Delivery

• Collaborate closely with PCR’s Head of Project Delivery, Senior Data Analyst, Translational Research Director, and Finance to ensure internal readiness and alignment on all contracts.
• Translate client requirements into clear internal plans.
• Facilitate clear handovers, milestone planning, and resource assessments that support timely delivery and mitigate operational risks.
• Maintain oversight of project progress across active accounts.
• Proactively surface project risks, blockers, or capacity issues, ensuring rapid escalation and problem‑solving.

Commercial Oversight & Reporting

• Shape pricing strategy and commercial recommendations, including value‑based pricing and cost‑benefit narrative development.
• Track financial performance of contracts, supporting accurate forecasting and revenue monitoring with Finance.
• Regularly review account performance
• Identify growth opportunities and commercial risks
• Produce high‑quality pipeline updates, performance summaries, and insight reports for senior leadership.

Compliance & Governance

• Ensure all data‑related work meets GDPR and contractual data protection requirements
• Coordinate with colleagues to uphold ethical and regulatory frameworks related to research, intellectual property, and partner agreements
• Maintain accurate documentation and audit‑ready records across CRM and contract systems

Sector Engagement

• Represent PCR and Prostate Progress at industry events, conferences, and networking forums, helping build visibility and cultivate new leads. Includes international travel.
• Gather client and market insights to inform service development, modelling formats, and partnership offerings, develop a strong understanding of the external markets.
• Act as an ambassador for PCR’s mission and the value of Prostate Progress.

Skills and Competencies

Our ideal candidate would have the following:

Experience

• Significant experience in account management, partnerships or client leadership roles.
• Experience working with and/or within pharmaceutical, NHS, biotechnology, MedTech, clinical research organisations, or related scientific/healthcare environments (desirable).
• Demonstrated success managing complex B2B accounts and delivering high‑quality partnership experiences.
• Experience shaping proposals, negotiating commercial terms, and contributing to pricing or cost‑benefit analysis.
• Strong background in working with cross‑functional technical teams (e.g., analytics, research, finance, delivery).
• Confident using CRM systems and producing accurate forecasts and performance reports.
• Experience representing an organisation at external events, conferences, or partner meetings – with the willingness and ability to undertake UK and international travel, as required.
• Experience in account growth, renewals and strategic client planning.

Skills

• Excellent relationship building, client‑facing, and communication skills – able to translate technical concepts into clear, compelling narratives.
• Strong commercial judgement and understanding of partnership value drivers in life sciences.
• Strong strategic account management capability
• Skilled in shaping proposals and supporting commercial discussions
• Skilled in problem-solving, risk identification, and facilitating cross‑team alignment.
• Highly organised, detail oriented, and comfortable managing multiple workstreams simultaneously.
• Strong analytical abilities and confidence working with data or financial models.

Personal Attributes

• Purpose driven, collaborative, and committed to delivering exceptional partner experiences.
• Proactive, solutions focused, and comfortable working with ambiguity in a fast‑moving environment.
• Values led and aligned to PCR’s mission of improving outcomes for people with prostate cancer.
• Commercially minded with a strong sense of ownership and accountability.

How To Apply

Please apply by submitting your CV and a short supporting statement (maximum 600 words) outlining why you would like the role and why you think you’d be a good fit, giving examples of previous experience.

There will be a one stage/two-stage interview process. The first interview will be online, and the second will be a more informal in-person interview at our offices in London.

For more information about the role, please contact us at the email address found in the full job description (attached). 

For more information about our organisation, visit the Prostate Cancer Research website, the Prostate Progress webpage and the PCR online patient resource, The Infopool. 

PCR is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals regardless of their race, gender, disability, religion/belief, sexual orientation, or age.

We are currently looking for a Executive Office Assistant to join our Executive Office team on a full time permanent contract.

The Executive Office Assistant provides high-level, proactive administrative support to the Chief Executive Officer and the wider Executive Leadership Team (ELT). Operating at the heart of the Southbank Centre, this role requires exceptional discretion, sophisticated communication skills, and the ability to navigate a complex, high-profile environment with professional poise.

Please download the attached Job Description for a full overview of this role's responsibilities.

The annual salary stated is based on the Full-Time Equivalent (40 hours per week). If the job is part-time, the weekly hours will be stated within the advert.

The deadline for applications is 23:59 on the closing date for the job posting.

We endeavour to keep job adverts open for at least two weeks for prospective applicants to apply. However, if we receive a high volume of applications for a role, we reserve the right to close the vacancy early. Therefore, we encourage you to submit your application as early as possible to ensure consideration for shortlisting.

Please note, applications sent via Email or 3rd party agencies will not be considered.

Need reasonable adjustments? Please contact us so we can help make the application process accessible to you. Be sure to include the job you are applying for and your full name.

Key Responsibilities

• In close collaboration with the Head of the CEO’s Office, provide diary management for the CEO, ensuring time is prioritised effectively against organisational objectives. 
• In collaboration with the EA to the COO and Board, provide administrative and scheduling assistance to the Chief Operating Officer, Finance Director, and the Board of Governors as required and directed. 
• Coordinate comprehensive end-to-end travel arrangements for the CEO and COO. This includes the preparation of itineraries, visa applications, and the collation of detailed briefing documents and meeting agendas. 
• Act as the primary point of contact for the Executive Office; meet and greet visitors with professionalism and manage catering requirements. 
• Assist in the delivery of internal and external Executive Office events, managing venue protocols, catering, technical production, and on-site logistics.

Skills & Experience

• Highly organised, with the ability to create and maintain effective administrative procedures and systems. 
• Is a team worker and is able to communicate effectively and establish good working relationships with people at all levels, and is confident when dealing with challenging and sometimes conflicting priorities. 
• Demonstrable interpersonal skills, including tact and diplomacy. 
• Takes a problem-solving approach and uses their initiative to make things happen. 
• Proactive, motivated and able to be flexible and responsive to different situations and contexts.