Head of member services jobs in West wickham, greater london

Are you a creative digital campaigner who can turn powerful stories into content that sparks action, builds movements, and drives change to help save lives and stop economic abuse?

About the role

We are looking for an exceptional candidate to play a central role in the delivery of Surviving Economic Abuse’s new digital engagement strategy by producing high-quality, impactful communications and compelling campaigns to extend our reach and to engage, inform and mobilise our audiences.

You will be responsible for managing and growing our digital presence across social media and ensuring this translates into action through our website and newsletters. This will include creating content tailored to victim-survivors and their family and friends, financial services professionals, policymakers, funders and other stakeholders.

As part of this role, you will help us develop and deliver digital campaigns that amplify our campaigning and policy work, as well as deliver communications to support our fundraising, consultancy and training.

About you

We’re looking for someone with proven experience running social media for a brand, organisation or campaign, with demonstrable results such as audience growth, reach, engagement or conversion. You’ll understand how campaigning and activism work, and how to mobilise supporters from diverse backgrounds to help drive meaningful change.

You’ll be a confident digital campaigner who knows how to make an impact across multiple platforms, especially Instagram, TikTok and other video first channels. You’ll have a strong understanding of trends, formats and algorithms, and know how to use them to create scroll stopping content that motivates people to take action.

This role is ideal for someone with bags of initiative, strong creative instincts, and the ability to turn complex issues into compelling digital content tailored to engage and mobilise different audiences.
If you’re excited by the opportunity to use your creativity, storytelling and digital campaign skills to amplify survivor voices, drive real-world impact and help end economic abuse, we’d love to hear from you.

What we offer

• 25 days annual leave, plus 5 Wellbeing Days and Statutory Bank Holidays
• Home working
• Flexible working
• 5% Employer Pension Contribution
• Reflective practice
• Employee Assistance Programme
• Enhanced sick pay, family leave and carer’s leave
• The chance to be part of our highly professional, supportive team

To apply

Please apply via our website.

This post is only open to women applicants, as being a woman is considered a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. 

Applications open from 6 May and close at 11.59pm on 26 May 2026. Interviews will take place week commencing 15 June 2026.

Direct applications only – no agencies please.

Surviving Economic Abuse (SEA) is committed to developing an inclusive team which reflects the diversity of the communities we support. Our culture celebrates diverse voices, and we particularly encourage applications from Black and minoritised applicants and disabled applicants who are under-represented at SEA.

SEA is a Disability Confident Committed, and Kinship Friendly Employer.

About Adolescent Health Study

The Adolescent Health Study (AHS) (Registered Charity Number 1213337) is an ambitious new UKRI-funded initiative to establish a prospective, longitudinal population study that will generate a globally leading open science data platform and research resource. AHS aims to recruit at least 100,000 young people aged eight to 18 years from across the UK and to follow their mental and physical health and wellbeing over at least 10 years. It plans to collect data through questions and measures; to obtain bio-samples for a wide range of genomic and other high-throughput assays; and to capture linked data relevant to health and wellbeing from participants’ health, education and other administrative records.

There will be a strong emphasis on engaging with and involving young people, schools, parents and other relevant stakeholders in the design and delivery of the study, as well as on including young people that represent as wide as possible a range of backgrounds, experiences and characteristics. AHS will focus on enabling a wide range of research, including studies of the critical biological and social developments that occur during the transition from childhood to adulthood and the determinants of both mental and physical health and wellbeing in adolescents and young adults.

Purpose of the post

The Engagement and Involvement Lead will engage with young people, families, schools and other interest-holders in the process of designing, delivering and ensuring the best outputs from the Adolescent Health Study, and is critical for the success of the project.  We are at the early stages of laying the foundations for this and in this new role we are seeking an experienced and passionate individual to co-ordinate and lead AHS’s cross-UK participant and public involvement and engagement activities.

This is a role that requires high levels of confidence, autonomy, enthusiasm and skill. The postholder will be responsible for delivering the project’s new Engagement and Involvement Strategy, including:  coordinating a Young Persons’ Advisory Group for AHS; developing and delivering AHS public engagement and involvement activities; outsourcing and supervising engagement and involvement activities that are better provided by external partners; scoping and advising on which routes for involvement and engagement activities are best suited to different tasks. 

Main responsibilities

 Planning & strategy delivery

•  Ensuring the study delivers the values and approaches set out in the AHS engagement and involvement strategy
•  Planning, delivering and reporting on an ongoing, regular and important programme of engagement events and activities
•  Reviewing/revising/adding to existing policies, processes and procedures to support effective working together with people and communities (such as reimbursement, compensation, making reasonable adjustments)
•  Developing and implementing appropriate evaluation, monitoring and reporting of Community Engagement & Involvement
• Keeping up to date with good practice & sector advances and sharing these with the AHS team.

Practical engagement and involvement

• Developing methods to enhance engagement and involvement, and helping to build positive relationships with young people and stakeholder groups, including charities, third sector & advocacy groups
• Overseeing day-to-day planning & delivery of a high-quality engagement and involvement programme.  To include, for example:
  • Managing and supporting Youth Advisors
  • Running a standing Young People’s Advisory Group (YPAG)
  • Organising & delivering other ad hoc engagement activities as necessary
• Securing external partners where necessary, and managing contracts and delivery of their work across the UK
• Ensuring that any external parties (e.g. organisations, freelancers, consultants) supporting AHS’s involvement and engagement work have clear roles, responsibilities & goals
• Working with the Head of Communications to develop and manage provision of relevant information to members of the public, teachers, young people & researchers
• Keep clear records of involvement and engagement activities, ensuring results are used to inform the study and the wider research community.

Team support

• Checking for and capitalising on possible opportunities for engagement and involvement to be embedded in the work of the wider team
• Ensuring appropriate induction, training, mentoring and support is organised for the research team and communities involved
• Sharing examples of emerging good practice and impact across the research team.
• Line managing an Engagement and Involvement Officer

Wider

• Contributing to shared learning and future sustainability as part of wider communities of practice
• Acting as a key point of contact for community members and partners involved in the research
• Representing and presenting the AHS study’s engagement and involvement work to the wider research community at a senior level, including in national engagement & involvement networks as necessary.

Knowledge, skills and experience

 Essential criteria

Engagement and involvement

•  Experience developing and delivering engagement and involvement activities with young people and other relevant interest-holders (such as parents, families, teachers and schools)
•  A proven track record or professional background in working with young people – such as in youth work, counselling, mentoring, education, or a related setting
• Understanding and experience of good practice in youth engagement and involvement,  including the principles and implementation of safeguarding, data protection, and inclusive practice
• Awareness of culturally sensitive approaches and methods to be inclusive of all relevant perspectives, including  marginalised and vulnerable groups
• Ability to design and deliver workshops, focus groups or meetings that encourage open dialogue and collaboration
• Demonstrated commitment to youth participation and the meaningful inclusion of young people’s perspectives.

Other essential criteria

• Undergraduate degree or equivalent qualification in a relevant field
• Experience of successful project management and ability to deliver, working independently.
• Ability to manage a budget and report on financial activity accurately
• Ability to work collaboratively within a multi-disciplinary team, with experience of working alongside and influencing senior level professionals
• Research literacy, with a clear understanding of large UK-wide research initiatives and the various competing demands and pressures the study will face
• Excellent written and verbal communication skills - able to communicate effectively and confidently with a range of stakeholders and to summarise and report key information clearly and accurately, both verbally and in writing
• Confident using online tools (e.g. MS Teams, Zoom), and collaborative platforms (e.g. SharePoint, Microsoft 365)

Desirable criteria

• Relevant qualification in engagement and involvement
• Post-graduate degree or equivalent experience
• Understanding of key concepts and challenges in young people’s health and wellbeing and the transition to adulthood
• Familiarity with health research and data governance frameworks
• Understanding and knowledge of key potential partners across the UK for delivering youth engagement in the sector.
• Experience using digital engagement and facilitation tools for online workshops (e.g. Miro, Mural, Mentimeter, Canva, PowerPoint)

Dimensions

• This has been designed as a full-time role, although part-time work could be considered for the right candidate.
• Flexible working across several geographical locations in the UK.  Travel may be required to AHS locations and partner organisations.
• AHS is a national organisation, and our activities take place across the UK.

Application Process

This post is subject to receipt of satisfactory references, an enhanced DBS check and right to work in the UK (visa sponsorship is not available).

Please apply via CharityJob, making sure to answer the screening questions in full.

The closing date for this position is midnight on Sunday 31st May. 

Interviews are currently expected to be held Wednesday 1st/Thursday 2nd July.

Equal Opportunities Policy Statement

AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. It is our policy to provide employment equality to all, irrespective of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.

Beyond these protected characteristics, we acknowledge the importance of socio-economic background, childcare and caring responsibilities, educational background, neurodiversity, and any other factors that shape an individual’s identity and opportunities. We strive to create an environment where all colleagues feel valued, supported, and able to contribute fully.

Values

It is an exciting time for the Adolescent Health Study (AHS) as we establish our senior leadership team and begin to plan the pilot studies. As the senior executive team evolves, the AHS values will be grounded in inclusivity, integrity, accountability, and collaboration. 

Location(s)   

This position is open to candidates currently based in Scotland, in line with the role’s operational requirements. The role is home-based with in person attendance to our ‘All Staff Days’ in London (5 per year), team meetings (roughly 6 meetings per year) and occasional travel to other meetings and Westminster as required. Where possible, these are combined with an overnight stay. 

London office: AdviceUK, 83 Victoria Street, London, SW1H 0HW 

Job Title:  Policy and External Affairs Manager (Scotland) 

Employment Type:  Part-time 

Reporting to:  Head of Policy, Programmes and Media 

Pay scale: £40,000 - £42,500 Full time equivalent  (Actual salary £32,000-34,000)

Interview: In person interviews will take place on Friday 29th May at our London office

Working hours: 28 hours per week (4 days/0.8) within normal operating hours. Flexible working arrangements will be considered. (Normal operating hours are 8.00am - 6.30pm, Monday – Friday.) Lunch & other breaks are unpaid. 

Special conditions: Some evening and weekend work may be required for which time off in lieu (TOIL) will be granted. Some travel will be required which may entail some overnight stays.

We are committed to diversity and inclusion and welcome applications from all backgrounds, particularly encouraging those from underrepresented groups. 

CHARITY OVERVIEW 

Since 1979, AdviceUK has been supporting advice organisations by helping them to be efficient, competent and effective, and by campaigning for a policy environment that supports advice agencies and people needing advice.

We are both a membership body and charity. We support our 700+ members (109 of which are located in Scotland) to provide advice to around 2 million people every year. We are working towards a world in which every individual, regardless of means, is able to access the advice they need to exercise their rights and deal with any legal and social welfare challenges they may face. 

JOB PURPOSE  

To set up and manage our policy and public affairs activities in Scotland ensuring AdviceUK has a strong voice, so we can secure policy change to benefit organisations delivering advice and the communities they serve. The post holder will be responsible for establishing AdviceUK’s first policy and influencing strategy for Scotland, including through developing policy solutions informed by strong evidence and rooted in member experience, and leading effective political and stakeholder engagement which will influence change. They will work closely with colleagues across the UK to join up policy, influencing and communications work. 

KEY TASKS AND RESPONSIBILITIES  

1.Strategy 

1.1 Develop AdviceUK’s first policy and influencing strategy for Scotland, through consultation with members and stakeholders and analysis of the landscape and opportunities in Scottish policy making. 

1.2 Put plans in place to roll out a specific programme of proactive and reactive policy work to further AdviceUK’s strategic aims in Scotland and represent the voices of Scottish members. 

1.3 Devise measures to monitor the impact of our policy and influencing work in Scotland and report back to staff, trustees, members and stakeholders about the difference we are making. 

2.Policy development 

2.1 Collaborate with AdviceUK members, partners, sector stakeholders and 

beneficiaries to develop clear, concise and authoritative policy positions on key issues. 

2.2 Produce high-quality, well-argued policy materials based on data and evidence, including reports, select committee responses, evidence statements, briefings and responses to Scottish Government consultations. 

2.3 Provide policy input for media statements, press releases and social media posts relating to Scotland, which are managed by the Press Officer and Digital Marketing Officer.

2.4 Develop an expert knowledge of policy issues affecting Advice UK members, keep up to date on the political and legislative environment and identify opportunities to use these to further Advice UK’s strategic objectives. 

2.5 Represent AdviceUK at policy and/or sector meetings and events.

3. Public affairs 

3.1 Roll out a programme of public affairs work including Scottish parliamentary engagement to promote AdviceUK’s strategic priorities. 

3.2 Build and maintain effective relationships with stakeholders across the Scottish Government and parliament, local and decision makers, non-governmental bodies and other relevant stakeholders. 

3.3 Champion an evidence based approach to all Advice UK’s advocacy and external relations work, drawing on research and member insight to inform our campaign messages. 

3.4 Ensure regular opportunities for Advice UK members in Scotland to feed into our public affairs and advocacy work, and regular communications on our impact, to demonstrate how we amplify their voice. 

3.5 Monitor and evaluate public affairs work, including collecting relevant metrics, to report back on our success and inform future campaigns. 

4. Research and data 

4.1 Work with Policy, Programme and Media (PPM) colleagues as well as the wider AdviceUK team to develop the evidence base needed to inform our policy and campaigns work in Scotland. 

4.2 Work with the Research and Policy Analyst to carry out analysis that identifies emerging trends in the Scottish advice world and use this to provide evidence-based policy briefings and specific policy solutions. 

5. General duties 

5.1 Ensure you effectively communicate Advice UK’s vision, mission and objectives to staff, members and external stakeholders.

5.2 Ensure you demonstrate Advice UK’s values and behaviours in all aspects of your work

5.3 Build and maintain positive relationships with key stakeholders including staff trustees; members, partners and suppliers 

5.4 With support from your manager, deliver your agreed personal objectives and undertake any agreed development or training

5.5 Maintain a strong understanding of our members and the advice sector more generally, by reading internal reports; accessing relevant data reports; following our social media channels and, where possible, attending member and other relevant events. With the agreement of you line manager, ensure you make time to speak to members and visit their services.

5.6 Adhere at all times to Advice UK’s policies and procedures

5.7 Carry out any reasonable duties compatible with the post assigned by your line manager 

Dataro are looking for a Customer Success Manager to help grow their presence across the UK charity sector. This is a role focussed on providing excellent client satisfaction to the post holders UK and Europe based charity and not for profit portfolio. You will spend your time meeting clients, following up on queries and IT tickets, and supporting them in a consultative way to get the best impact from Dataro. This role is ideal for someone who enjoys building relationships, spotting opportunities to deliver great customer service and maintaining great channels of communications.

Dataro is a growing company that has retained a start up midset and ethos, so colleagues work with high levels of agency, are solutions focussed and happy delivering at pace.

You’ll work closely with other Customer Success Managers in the UK, as well as colleagues across the USA and Australia. To be considered for this role it is vital the candidate experience of customer service and relationship management within a charity setting, who understands fundraising and what tools such as Dataro can do to help support income generation. Candidates don’t need to know Dataro’s product inside out, training will be provided, but an understanding of charity CRMs would be useful.

This is a great opportunity to join a growing organisation that still retains the energy and ownership of a startup environment, while working with charities across the UK to help them strengthen their fundraising and supporter engagement. 

Application notes

Please download the Candidate Info Pack provided for further information about the role, timelines and next steps.

To progress your application, please contact THINK Recruitment to organise an informal screening call. Please note, we cannot shortlist candidates who have not had a screening call so please allow enough time to speak to us before the closing date.

Location - Please note: this role is a remote based role but has been listed as hybrid due to the expectation of in person meetings and regular travel into London (expenses not paid). The team meet up at WeWork spaces reguarly and this post holder would aim to hold a minimum of 6 in person client meetings per quarter, all usually in London.

Timeframes 

Closing date for applications: Midday Thursday 19th May 

Candidates will be notified of outcomes by EOD Friday 22nd May

Interviews will be two stages, see dates within the Candidate Pack 

Citizens Advice Waltham Forest is part of the London-wide Debt Free Advice (DFA) project, funded by the Money and Pensions Service. We are looking for an experienced Debt Advice Caseworker to join our team.

As a long-standing partner in the DFA programme, we have over a decade of experience delivering high-quality debt advice to local residents facing financial hardship. 

We are seeking a skilled and compassionate adviser with a proven track record of supporting clients with debt and financial difficulties. You will be confident in delivering tailored, practical solutions and working with clients in a sensitive, non-judgemental way. Experience of providing debt advice in a regulated environment and working to quality standards is essential.

This is a hybrid role, combining face to face work at outreach locations and home working. You will deliver advice across multiple channels, including face-to-face, telephone, video and email.

If we are unable to appoint a fully qualified candidate, we will consider applications for a trainee position. Please refer to the Trainee Debt Adviser job description for further details. We anticipate the trainee programme will take approximately 6 months to complete, depending on prior experience. Training, mentoring and supervision will be provided. If you would like to be considered for the trainee role, please indicate this in your application.

This is an exciting opportunity to work in a respected leading charity and partnership in the domestic abuse charity sector. We are Respect, working in partnership with SafeLives and Social Finance to stop domestic abuse as part of the Drive Partnership. 

We are looking for a People Programmes Lead to play a pivotal role in shaping our people and culture across the Partnership.

This role is offering a unique opportunity to build and embed people practices, processes, and systems across the organisation and partnerships working together to end domestic abuse. You will support Drive Partnership staff across the full employee lifecycle to create a consistent, inclusive, and high-performing culture.

We are looking for someone with a strong background in HR operations and project management, who can turn complexity into clarity and bring creativity and structure to a fast-paced, partnership environment. Please refer to the job description for further details.

Closing date: 26th May 2026 at 9am.

Social connections and community activities are at the heart of creating healthier, happier lives and a flourishing society. That’s why through The National Lottery Community Fund Strategy 2023-2030 we’re looking to make a bigger difference in the years ahead, by listening and responding to communities and by focusing on supporting bolder change.

Thanks to National Lottery players, we plan to distribute at least £4 billion of funding by 2030. Supporting projects that will create resilient communities that are more inclusive and environmentally sustainable. Projects that will strengthen society and improve lives across the UK.

We are looking to recruit two Funding Officers (one permanent and one FTC until March 2027) to join the London, Southeast and East Team (LSE&E), within the Strategy, Learning Partnerships team (SLP). You’ll be part of a team, led by a Funding Manager and comprised of several other Funding Officers.

The LSE&E team is headed up by a Senior Head of Regional Funding, together with regional leads. There are 5 local patches for the South East and East and 3 local patches for London.

The SLP team purpose is to:

• Enable and lead grant making across geographical boundaries within the LSE&E region & across England
• Ensure intentional and responsive grant making responds to sector needs, is impactful, focused and mission aligned
• Build evidence & drive continuous learning and impact in the mission areas and our equity-based approach
• Provide regional leadership for external engagement, partnerships & funder collaborations & lead and / or support project teams across LSE&E and share best practice

SLP does this through:

• Supporting LSE&E regional strategy, grant making and learning
• Working strategically with England wide colleagues on responsive funding and Partnership – working beyond LSE&E and across the England regions.
• Working with LSE&E colleagues, the Regional Leadership Team and England Wide
• Unlike other LSE&E patch-based Funding Officers, SLP has a uniquely collaborative function, working together with local patches, the region as a whole and across England. Therefore the Funding Officers for SLP must have a strategic, flexible and collaborative approach.

Your role:

• In Responsive Grant making, you will support the pipeline of ideas across two or more LSE&E local patches, assessing by The Fund's priorities and missions and using understanding of regional priorities.
   
• Using regional priorities and new IMD data, you will be horizon scanning opportunities for intentional external engagement and contribute to the LSE&E Regional Funding Plans.
   
• You will support strategic funding England Wide and exploring potential partnerships. You may support the region with Funding Mechanisms that will enable flexible grant making.
   
• You will support SLP to drive continuous learning within the LSE&E region and to implement high quality and relevant learning & events that meet the strategic objectives of the region.

In return we can offer the opportunity to work with one of the largest funders in the UK. 

Working in SLP is a good opportunity to collaboratively across LSE&E and England Wide. It is an opportunity to work strategically, with complexity and to hone your leadership skills. You will support colleagues and work with the Regional Leadership Team to support strategic plans for the region.

This is a fast-paced role that requires an ability to manage a large workload with & prioritise, with minimal supervision.

 

Interview details:

• Dates: 10th, 11th and 15th June
• Format: Virtual
• Location: We have a hybrid approach to working, work pattern will be agreed with the successful candidate. London is the regional Office.

You’ll ideally be based in London or within a couple of hours reach. The role does require travel to London at least once a month, and occasionally more frequently — up to once a week during peak periods

We will be hosting a briefing session on Wednesday 20th May, 9:45am. To register for the session or for any questions about the recruitment process, please email us from the link.

If you would like an informal conversation about the role specifically, please contact: Deborah Meyer-Lewis.

 

How to apply:

Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application. (NOT the Funding Officer attachment)

Essential Criteria

1. Strategic Direction - A strong understanding of the Fund’s Priorities and Missions, how this contributes to the achievement of team and organisational goals and how this applies to grant making.
    
2. Responsiveness & Managing Competing demands –You should have a flexible approach, a can-do attitude and the ability to pivot between different funding programmes & audiences. An ability to manage a large, varied workload, prioritise with minimal supervision, and keep your Manager up to date on key issues and risks.
    
3. Working together – A strong team player, take’s time to build relationships, collaborate and contribute to team processes that remove silos and nurture a culture of mutual support. You drive higher performance across interconnected teams. You adjust your personal work styles and practices accordingly.
    
4. Responsiveness to change & feedback - The SLP team is working on new projects that are subject to reflection and change. You should be flexible and open to supporting continuous learning and change and be able to adapt your approach as needed. You promptly address concerns and actively seek feedback and opportunities for continuous improvement.
    
5. Visibility - Actively participates in cross functional teams and collaborates with other directorates to achieve common goals. You should have strong written and verbal communication skills for engaging with stakeholders at all levels. Confident to convene & give presentation to different audiences.
    
6. Leading our culture / Developing Self and others – Understands the importance of The Fund's Equity Diversity and Inclusion focus. Contributes to an inclusive environment through understanding the views and experiences of others. Considers personal and professional development as well as supporting needs of team members.
    
7. Delivering Quality Results: A strong ability to promote learning and foster a culture of continuous development. Ability to inspire and guide others towards achieving objectives. You should be able to clearly communicate desired results and ensure others feel supported and feel motivated to achieve.
    
8. Diligence and Control – Your conduct, behaviour and duties are positive and carried out in line with set expectations and policy and/or regulatory considerations.

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition).

IPSO – the Independent Press Standards Organisation – is the regulator of most newspapers, magazines, and digital news in the UK. We are a small but influential and high-profile organisation with a clear and important purpose. We place a strong emphasis on personal development for staff and provide excellent training opportunities and a supportive work culture.

We are recruiting a Complaints Officer to join our committed, friendly, and dynamic Complaints team.

Reporting to the Heads of Complaints and working closely with the Systems department, the purpose of the Complaints Officer position is to handle complaints made to IPSO in a personal, authoritative and efficient manner and to assist in the operation of IPSO’s pre-publication and privacy notice services.

About the role

This is a role for someone who is articulate and efficient, with excellent communication and analytical skills, and an interest in news and how it is regulated.

IPSO has a strong commitment to staff development, and the role benefits from a well-structured and stimulating programme of progression. Starting with drafting responses to complainants whose complaints are not being taken forward, the successful candidate will progress to investigating complaints, drafting rulings for external publication, and mediating between complainants and publications.

You will also be trained to staff, on a rota basis, IPSO’s pre-publication and privacy notice services, which provide 24-hour confidential advice to editors and journalists on matters relating to the Editors’ Code and protect members of the public and public figures from potential intrusion and unwanted press attention.

The key role responsibilities include:

• Reviewing and investigating complaints to IPSO to determine whether they fall within its remit and raise a potential breach of the Editors’ Code of Practice;
• Drafting recommendations for the consideration of the Complaints Committee;
• Providing efficient, compassionate and effective pre-publication and privacy notice services.

You can see a full job description on our website.

Skills and experience

Efficient, effective and empathetic, the right candidate will have a strong analytical ability that they can convey both verbally and in writing. You will have excellent writing skills, and experience of drafting important documents to a high level. You will also have experience of dealing sensitively and professionally with people from a range of backgrounds. Complaints Officers are trusted with a high level of autonomy in their work – so demonstrable time management and organisational skills are required.

A personal interest in current affairs and the news industry is a must, but there is no need for a degree or qualification in this area.

At IPSO, we want to create a culture which recognises, values, and respects that people are different. We believe that representing the diversity of the society in which we work is fundamental to our goals of protecting people and promoting freedom of expression.

We are committed to promoting a fair and inclusive workplace where all our people can flourish and reach their full potential. We know diverse teams allow for a more creative and productive environment and we strongly encourage applications from a wide range of people regardless of age, disability, sex, sexual orientation, gender (identity, expression or reassignment), marriage or civil partnership, pregnancy or maternity, race (including colour, nationality, ethnic or national origin), religion or belief and socio-economic background.

What we can offer you

This role is highly engaging and interesting – with no two days being the same. It offers great development opportunities, alongside the opportunity to raise press standards by dealing with complaints made against a variety of newspapers and magazines.

There is a competitive starting salary of £41k, plus another £2k after 24 months of service. You’ll also receive an additional £1,145 on-call allowance after the relevant training has taken place, 25 days of paid annual leave plus a holiday buy and sell scheme, and excellent additional benefits including season ticket loan, cycle to work scheme, private GP service, and (once probation is completed) free fitness membership.

The role is full-time, and IPSO offers hybrid working to all staff. All staff work two core days (Tuesdays and Wednesdays) in our Central London office. New staff may be asked to come in for more days while they familiarise themselves with the organisation.

How to apply

Candidates are required to attach a Diversity Monitoring form, which can be found on our website. Please note that although this form is required for applications to be considered, candidates are free to opt out of any questions.

To apply, please read the full job description and forward your CV with a cover letter outlining why you are interested in the role and how you are suitable, along with the diversity monitoring form by 11.59 p.m. on 24 May 2026.

IPSO will reimburse reasonable travel costs for attending interviews. If you require a reasonable adjustment, please include that information with your application. In-person interviews are preferred but IPSO conducts interviews by video call where needed and candidates choosing this option will not be disadvantaged. The job description for the position can be found on our website.

Interview Date: Thursday 11th June 2026 & Friday 12th June 2026

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an Philanthropy Lead at Solace Women's Aid.  

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work, and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service
Solace is embarking on a new five-year fundraising strategy, with ambitious plans to double fundraised income to £3m by 2031. This voluntary income plays a pivotal role in the financial wellbeing of the charity, enabling us to do more to support the thousands of women and children who come to us each year as a result of violence against women and girls.

Fundraising at Solace works closely with colleagues responsible for winning and managing statutory funding contracts, and is situated within the Business Development Directorate, alongside our award-winning Communications, Partnerships & Public Affairs teams. You will collaborate with colleagues within Fundraising, including Corporate, Individual Giving and Community, as well as across the organisation including senior leadership and Solace’s wider support and volunteer networks such as trustees and its lived-experience-led Shadow Board.

About the Role

Philanthropy has been identified as a key opportunity and will play a central part in future income growth. In this newly created role, you will lead the establishment and growth of philanthropy fundraising for Solace. Responsible for building and managing relationships with high-net-worth individuals, advisors, senior volunteers and trusts and foundations, you will use your entrepreneurship and excellent communication and influencing skills to secure and steward committed, high-value, mutually rewarding funding partnerships for Solace.

About You

You will be someone who is committed to the Solace values and is an experienced philanthropy fundraising expert who will embed best practice, and grow and nurture the relationships that drive sustainable income growth. As well as managing a portfolio of donors and prospects with major gift potential, you will work closely with colleagues and allies to build a culture of philanthropy.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

Would you like to play an important role in improving science coverage in the news?

We are looking for a Press Officer with a passion for science and the media to help us make, break and react to some of the biggest science stories in the national news. Working on everything from genome editing and vaccination to climate change and AI, the SMC is an independent press office for science specialising in the science, health and environment stories that hit the headlines.

Our Press Officers are immersed in the most controversial, politicised and messy science stories in the news. This is not a role for the faint-hearted; but if you're passionate about accurate media coverage of the science stories that define our times, and you can work with a calm head when things are busy and demanding, this is the job for you.

What we are looking for

You are someone who is passionate about science in the news being accurate and evidence-based, and who is genuinely excited by the SMC's work. You are able to work fast and reliably on multiple subjects and collaborate effectively with your colleagues. You are someone with a science background who can demonstrate good judgement, good media awareness, and a strong understanding of the difference between evidence and ideology. You are excited to progress your career as part of a small but high-impact, office-based team in a fast-moving environment.

What we can offer you

• 25 days annual leave + bank holidays + Christmas closure, increasing after 5 years’ service
• Annual performance-related pay reviews
• Generous pension, healthcare, and family-friendly provisions
• Free gym and discounted lunch options

Selection process

• Application (CV and cover letter)
• Interview consisting of a 40min task and 40min panel interview, at our London offices on Monday 8th June
• References

This is an on-site role based at our offices in London (Euston). Staff are expected to be in the office five days a week. Start date asap (exact date to be agreed).

How to apply: please submit your CV and a covering letter via this platform detailing why you want this particular role and how you fit the role requirements. You can also email your application to the jobs@ address listed on our website. Your CV and covering letter should not be more than one side of A4.

If you wish to have an informal discussion about the role you can find contact details on the job listing on our website.

Applicants must have a pre-existing right to work full time in the UK as we are unfortunately unable to sponsor visas.

We know that some demographics are less likely to apply for roles if they don’t feel they meet every requirement. We encourage all applicants who have a strong interest in our work and believe they have the right skills to succeed to apply for the role.

This is a new role leading on engagement in the Transport for the South East area, playing a vital role in building and strengthening local networks, supporting grassroots campaigning, and ensuring that disabled people’s experiences inform both regional and national influencing work. You’ll organise campaigns and forums, represent Transport for All at events, and work with service providers and councils to make transport fairer and more equitable.

We are a small, committed and disabled-led team working to make sure that disabled people’s voices are heard in politics, the media and beyond. This role is central to ensuring lived experience drives systemic change in London’s transport system.

You must be disabled and live in the South East of England to apply for this role

This role has a genuine occupational requirement of lived experience of disability. This explicitly includes those of us who are Deaf, neurodivergent, chronically ill, have a mental health condition, have age-related impairments, and people with both visible and non-visible impairments. If you do not meet the genuine occupational requirement, your application will not be shortlisted for an interview.

Job title: Senior Philanthropy Lead (USA)
Department: Development    
Responsible to: Director of Development and Funded Programmes
Location: London (UK) - Hybrid working. Alternatively USA  based.
Working pattern: Full-time, 38.5 hours per week
Duration of contract: Permanent
Start Date: As soon as possible

Help shape the future of global education through transformative philanthropy.

UWC International is seeking a Senior Philanthropy Lead (USA) to advance major gifts fundraising and strategic philanthropic engagement across the United States.  This is a newly created role, reflecting our ambition to significantly grow our fundraising capability and expand our reach. Reporting to the Director of Development and partnering closely with the UK-based Executive Director, you will lead the cultivation of a high-value donor portfolio, secure transformational gifts, and build long-term, trust-based relationships with individuals, foundations, and partners who share our vision.

This is a pivotal senior role with the opportunity to elevate UWC International’s presence in the U.S. while developing your own expertise within a globally connected organisation. You will work alongside experienced international fundraisers, including senior leadership and board members, offering a unique platform to learn, grow, and influence strategy at the highest level. Bringing strategic insight and creativity, you will help grow income, strengthen donor engagement, and advance key priorities, including the UWC Global Endowment and ambitions set out in our  2030 Strategy. Collaboration will be central—working closely with schools, particularly UWC-USA in Montezuma, New Mexico, as well as national committees and dedicated supporters to unlock new opportunities for impact.

The role is UK-based with regular travel to the United States, though we are open to exploring a U.S. base for the right candidate. We are looking for a relationship-driven leader who combines sharp strategic thinking with a strong track record in major gifts fundraising. Experience or strong knowledge of the U.S. fundraising, advancement, or development landscape would be a distinct advantage. You will be confident in identifying and engaging new prospects, stewarding high-level donors, and translating ambition into measurable results, ultimately strengthening UWC’s visibility and influence in the U.S. and contributing to a global movement that transforms lives through education.

About us

UWC is a global movement of 18 schools across four continents, united by the mission to make education a force for peace and a sustainable future. Each year, we bring together young people from over 150 countries to live and learn in diverse international communities, developing academic excellence, cross-cultural understanding, and a drive for social impact.

Our students go on to become leaders in politics, NGOs, business, education, and grassroots movements, shaping a more just and sustainable world. Today, our global network includes over 85,000 alumni united by the values they developed at UWC.

About UWC International 

UWC International is the operational arm of UWC, a UK-registered and Germany-registered charity at the heart of the global UWC movement. Based in London and Berlin, our team works closely with stakeholders across the UWC network and supports a global alumni community.

Our work includes global fundraising, communications, promotion and support for the network of more than 150 UWC national committees. We also lead on global strategy and provide key services to UWC schools and colleges.

We are proud to reflect the diversity we champion. Our international team represents over 25 nationalities, bringing a wide range of perspectives and lived experiences. We are committed to anti-racism, diversity, equity and inclusion (ARDEI) across all aspects of our work – ensuring our organisational culture reflects the values we promote across the UWC movement.

What we offer

As part of a commitment to our employees, we offer the following:

• Hybrid working -  we operate hybrid working arrangements, with at least 20% of the week in the office and up to 80% working from home. This role however will require flexibility to travel to and spend additional time in London or abroad beyond the 20% in-office requirement.

• Flexible working hours - our standard working hours are 38.5 per week. We support flexible working and are happy to discuss different working patterns.

• Generous annual leave allowance – we offer 28 days holiday per year plus 8 public holidays (pro rata for part-time or fixed-term contracts).

• Paid leave for personal growth - up to 2 days per year for volunteering or up to 2 days per year for study leave. 

• Learning & development opportunities – we have access to various learning and development platforms to support your professional growth, as well as a budget set aside for professional development.

• Income Protection & well-being support - We offer income protection to all employees, an Employee Assistance Programme (EAP) with access to a legal support helpline, remote GP appointments, medical second opinions, mental health support, physiotherapy, lifestyle coaching, personal trainer and nutritionist sessions, and a well-being calendar featuring podcasts and webinars. 

• Exclusive discounts & perks - with access to a range of discounts across shopping, dining, lifestyle and entertainment, with thousands of offers on hundreds of top retailers.

• Cyclescheme and eyecare vouchers

• Enhanced maternity and enhanced paternity leave

• Enhanced sick pay

• Higher-than-standard pension contribution scheme - UWC International will contribute up to 8% of the employee’s gross salary toward their Pension scheme with NEST in the UK.

• In-person meetings: Yearly Staff Away Days, team retreats and travel to our international schools and international events as needed to create connected teams.

Visa requirements

Anyone who applies to work at UWC International in London must have a work visa before starting employment, in compliance with the relevant immigration rules. Please provide confirmation of your eligibility to indefinitely work or reside in the UK in your application. If you are planning to be USA based, please make this known in your application. Any offers of employment made by UWC International will be subject to a right-to-work check on your immigration status.

Application Process
Do you want to be part of our team?  To apply, please submit an up to date copy of your CV along with a cover letter in English (each a maximum of 2 pages) on the application link provided. 

Your cover letter must:

• Provide details of  your expected salary and location

• Outline your experience, skills and competencies against the Person specification section in the attached Job Description.

• Explain why you want to join UWC International.

• Provide confirmation of your eligibility to work or reside in the UK or US.

• Provide the name and contact details of two professional referees, including their job title, email address and the capacity in which you are known to them. References are taken up prior to the second round interviews.  We will not contact your referees without first letting you know.

PLEASE NOTE: applications will be reviewed on a rolling basis, and interviews will be arranged as soon as we receive a set of suitable candidates. If you are interested, submit your application as soon as possible. 

For further information on this opportunity, please contact us to connect you with the recruiting manager.

Safeguarding Statement
The job holder might have to travel to UWC schools and colleges. Therefore, a Basic DBS check (Disclosure and Barring Service) or international equivalent will be required before any job offer is made. We will also take up references before the second stage of the interview process. 

Diversity Statement

UWC places deliberate diversity at the heart of our educational model because of its critical importance in our mission ‘to unite people, nations and cultures for peace and a sustainable future’. At the UWC International Office, we believe this commitment to deliberate diversity must be reflected within our team, organisational practices, policies and culture. We recognise people with different backgrounds, skills, attitudes and experiences bring fresh ideas and perceptions, and we encourage and leverage these differences to make our work more relevant and accessible.

We will not discriminate or tolerate discriminatory behaviour on any grounds such as, but not limited to, race, gender, disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age or socioeconomic background.

We strive to be an inclusive workplace where everyone feels a sense of belonging, has a voice, can raise concerns, and feels comfortable and confident. We expect everyone who works with us to share this commitment and to act accordingly as we aspire best to serve the UWC mission and our global community. It is an ongoing journey and we welcome all those ready to travel with us.

Analytics Manager

Contract type: Permanent, Full time– 35 hours per week

Location: London, UK
UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.
 

Salary: £52,468 per year with excellent benefits

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team

The Analytics team sits within WaterAid’s Performance, Strategy and Insight (PSI) Department. The team help colleagues across the organisation understand performance, identify opportunities for improvement and make evidence-led decisions with a primary focus on communications and fundraising.

About the role

As our Analytics Manager, you will lead the delivery of business intelligence and analytics products that enable teams and leaders to understand performance and make informed decisions, and work closely with stakeholders across fundraising, communications and the wider organisation to drive sustainable change.

In this role, you will:

• Lead, motivate and develop a team of Business Insight Analysts, ensuring high standards of delivery and professional development.
• Plan and manage the work of the Analytics function, taking responsibility for delivery, prioritisation and performance.
• Own the delivery and continuous improvement of business intelligence and performance reporting products, including Power BI, and oversee and support the development and application of forecasting, statistical and machine-learning models.
• Translate business questions into clear analytical requirements and actionable reporting solutions, ensuring analytics products are robust, well-governed and embedded into decision-making where appropriate.
• Champion WaterAid’s commitment to equity, inclusion and safeguarding.

Requirements

To be successful, you will need:

• Experience in a management role – leading, motivating, developing and inspiring individuals.
• Demonstrable hands-on experience building and delivering BI solutions, particularly using Power BI.
• Strong SQL skills and competency working with relational databases (e.g. SQL Server) and modern cloud or SaaS data platforms (e.g. Microsoft Fabric).
• Ability to design meaningful analysis that delivers business value, based on a clear understanding of organisational and stakeholder goals.

Although not essential, we’d prefer you to have:

• Experience using R or Python and using a data warehouse.

Closing date: Applications close 12:00 PM UK time on Friday 29th May. Interviews may be scheduled on a rolling basis, and the role may close earlier if a suitable candidate is found. There, we encourage to apply early.

How to apply: Click Apply to complete the pre-screening questions and upload your CV and a cover letter (max 400 words).

Can I use Artificial Intelligence (AI) technology in my application?

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening

To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

• 36 days’ holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days’ annual leave
• Employer pension contribution up to 10 %
• Flexible and hybrid working arrangements
• Season ticket loan
• Free annual eye tests
• ‘Give as you Earn’ charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
• Sabbaticals
• One paid volunteer day each year

As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.

These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.

Our People Promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change!

Are you an experienced Finance professional looking for a new opportunity?

We have a vacancy for a Finance Business Partner to join our fantastic Financial Planning & Analysis team here at RBL on a 9 month Fixed Term Contract covering maternity leave.

This role will see you as a key member of the Finance team, working closely with the Senior Finance Business Partner to deliver robust financially planning and advice, supporting budget holders, Heads of Departments and Directors across your designated teams.

You will manage the month end process for your business area to ensure all regular journals are posted in a timely and accurate manner. Any necessary corrections should be made, and you will support budget holders with reporting and variance analysis.

You will develop trusted relationships to produce financial projections, budgets, forecasts and business cases, ensuring alignment with organisational strategy. You’ll be a keen problem solver with an eye for detail, an effective communicator and have a strong focus on customer service, planning and organising. 

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

We’re looking for a Finance Business Partner who is passionate about the charity and welfare sector to join us and deliver high quality financial, commercial and business advisory support to our organisation. You will have similar experience in finance and management accounting obtained in a complex organisation, and knowledge of a variety of accounting systems and financial reporting approaches.

This is a 9 month Fixed Term Contract starting early July 2026. You will be contracted to our London, Haig House, Hub with a minimum expectation of two days per week working in person at the Hub and flexibility for working remotely/at home when not on site.

Employee benefits include –

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see the Vacancy Information Pack attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.