236 Head of supporter growth jobs

At The Royal Marsden Cancer Charity, accurate, accessible and well-managed data underpins everything from supporter stewardship to the delivery of ambitious fundraising campaigns. We are looking for a proactive and solutions-focused Senior Database Officer to help colleagues get the best from our fundraising CRM, strengthen data quality and support our ongoing transition to Raiser’s Edge NXT.

This is an exciting opportunity to join a collaborative Data and Fundraising Operations team at a time of significant growth. You will combine technical database work with stakeholder support, training and process improvement, helping colleagues use our systems confidently and effectively.

You do not need to know every system we use from day one. If you have strong data manipulation skills, enjoy solving complex problems and can quickly develop expertise in new technology, we would love to hear from you.

What makes this opportunity different

This role offers more than traditional database administration.

Our Data and Fundraising Operations team acts as the technical lead for many of the Charity’s systems and technical projects. Alongside developing your knowledge of Raiser’s Edge NXT, you’ll have opportunities to broaden your experience across Excel, Access, SharePoint, APIs, data integrations, reporting, automation and system implementation.

You’ll be joining a collaborative and supportive team where you can deepen your CRM expertise while developing a broader understanding of data, systems and digital processes within fundraising.

What you’ll be doing

You’ll help colleagues across the Charity get the best from our fundraising CRM and data by:

• Providing day-to-day support and troubleshooting for Raiser’s Edge NXT users
• Supporting fundraising teams as they move from Raiser’s Edge 7 to NXT
• Delivering clear training, guidance and practical support to CRM users
• Managing data imports, cleansing, audits and database administration
• Monitoring data quality and improving how supporter information is recorded
• Working with stakeholders to understand their needs and improve systems and processes

About you

You may already be working as a Database Officer, CRM Officer or charity data specialist and be ready to take the next step in your career.

You’re curious, proactive and solutions-focused. You enjoy investigating data and system issues, working with complex datasets and finding practical ways to improve processes. Just as importantly, you enjoy working with people and can explain technical information clearly to colleagues with different levels of confidence and experience.

You’ll bring:

• Proven ability to learn new systems quickly and develop advanced knowledge
• Strong data manipulation skills using Excel, Access or comparable tools
• Highly developed problem-solving skills
• The ability to investigate data or system issues methodically
• Experience managing several stakeholders and competing requirements
• The ability to draw out requirements and translate them into practical improvements
• Strong communication skills and the ability to explain technical information clearly
• A proactive approach and a high level of initiative

It would be helpful, but not essential, if you have

• Experience of working within a charity
• Advanced knowledge of Raiser’s Edge 7 or Raiser’s Edge NXT
• Experience using ImportOmatic or a similar data import tool
• Experience designing and delivering systems training
• Experience creating user guidance or process documentation
• Experience supporting CRM adoption or system change 

Benefits:

• Hybrid working, with approximately 40% of your time in the office and 60% working from home each month
• 27 days’ annual leave plus bank holidays, rising to 29 days after five years
• A contributory pension scheme with employer contributions of up to 6%
• Life insurance for eligible pension scheme members
• Enhanced maternity and adoption leave and pay
• Employee assistance and confidential counselling services
• Flexible working options
• Subsidised on-site canteens
• A bright, modern Chelsea office close to South Kensington station
• The technology and equipment needed to work effectively from home

Our Commitment to Inclusion

We are committed to building a diverse and inclusive workplace where everyone feels valued and supported. We welcome applications from candidates of all backgrounds and are dedicated to ensuring equitable opportunities for all

Salary: £50,000 - £52,000
Contract: Permanent, Full Time
Location: Cobham, Surrey (3-4 days per week onsite)
Closing date: 28 September
Benefits: 25 days annual leave plus bank holidays, generous pension contribution, free school lunches during term time, health cash plan and wellbeing support

We have a fantastic opportunity for a Head of Fundraising to join one of the world's leading specialist music schools, nurturing exceptionally talented young musicians from around the globe. The school is committed to ensuring places are awarded based on talent, potential and passion rather than ability to pay. Reporting to the Director of Development, this is an exciting opportunity to shape and grow a fundraising programme that directly supports the next generation of outstanding musicians.

As part of this exciting role, you will lead the delivery of the School's fundraising strategy, driving sustainable income growth through major donors, trusts, foundations, legacies and supporter engagement. You will manage a small, dedicated fundraising team, oversee donor acquisition and stewardship programmes, develop legacy fundraising initiatives, and work collaboratively across the School to cultivate a culture of philanthropy. You will also ensure fundraising operations, systems and reporting are effective, compliant and fit for purpose, helping secure the long-term future of this internationally respected institution.

To be successful as the Head of Fundraising, you will need:

• Demonstrable fundraising experience with a proven track record of delivering income growth and achieving fundraising targets.
• Proven success securing and stewarding major donors and high-value supporters, alongside excellent relationship management skills.
• Experience leading and developing fundraising teams, with strong knowledge of fundraising systems, compliance and best practice.
• Demonstrable experience in or passion for the arts and culture or education sector.

If you would like to discuss this role with us please email your CV to [email protected] or contact us and quote the reference 3097HB.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.
 

Salary: £50,000 - £52,000
Contract: Permanent, Full Time
Location: Cobham, Surrey (3-4 days per week onsite)
Closing date: 28 September
Benefits: 25 days annual leave plus bank holidays, generous pension contribution, free school lunches during term time, health cash plan and wellbeing support
 

We have a fantastic opportunity for a Head of Fundraising to join one of the world's leading specialist music schools, nurturing exceptionally talented young musicians from around the globe. The school is committed to ensuring places are awarded based on talent, potential and passion rather than ability to pay. Reporting to the Director of Development, this is an exciting opportunity to shape and grow a fundraising programme that directly supports the next generation of outstanding musicians.

As part of this exciting role, you will lead the delivery of the School's fundraising strategy, driving sustainable income growth through major donors, trusts, foundations, legacies and supporter engagement. You will manage a small, dedicated fundraising team, oversee donor acquisition and stewardship programmes, develop legacy fundraising initiatives, and work collaboratively across the School to cultivate a culture of philanthropy. You will also ensure fundraising operations, systems and reporting are effective, compliant and fit for purpose, helping secure the long-term future of this internationally respected institution.

To be successful as the Head of Fundraising, you will need:

• Demonstrable fundraising experience with a proven track record of delivering income growth and achieving fundraising targets.
• Proven success securing and stewarding major donors and high-value supporters, alongside excellent relationship management skills.
• Experience leading and developing fundraising teams, with strong knowledge of fundraising systems, compliance and best practice.
• Demonstrable experience in or passion for the arts and culture or education sector.

If you would like to discuss this role with us please email your CV or contact us and quote the reference 3097HB.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.
 

Head of Housing and Support Are you an experienced housing leader with a passion for supporting people to achieve independence and positive outcomes? YMCA St Helens is seeking an ambitious and values-driven Head of Housing and Support to lead our housing services and play a key role in the organisation's future growth and development.

As a member of the Senior Leadership Team, you will provide strategic and operational leadership across housing services, ensuring high-quality, safe and compliant accommodation provision. You will lead service development, oversee housing compliance and safeguarding, manage high-performing teams, and build strong partnerships that help us meet the needs of local communities.

We're looking for someone with:

• Significant experience in housing management, supported housing or homelessness services.
• Proven experience of strategic leadership and service development.
• Strong knowledge of housing legislation, compliance and regulatory requirements.
• Experience leading teams and driving service improvement.
• Experience managing safeguarding within a supported housing environment.
• Excellent relationship-building, communication and decision-making skills.
• CIH Level 5 qualification.
• Willingness to participate in an on-call rota.

Why join YMCA St Helens? This is an exciting opportunity to shape and grow housing services within a forward-thinking charity that is committed to transforming lives. You'll help drive innovation, influence strategic direction and lead services that make a real difference to people experiencing homelessness and housing need.

Closing date 20-09-2026

We’re looking for an inspiring Head of Community Delivery to join our London-based team. This is a senior leadership role within our Delivery Team, where you’ll play a key part in shaping and delivering AllChild’s place-based programmes, ensuring they create meaningful and lasting impact across your region.

Across the UK, millions of children and young people are facing complex social and emotional challenges. AllChild works within local communities and wider support systems to identify and support children and young people most at risk of poor social, emotional and academic outcomes. Through our two-year Impact Programme, we help build a joined-up network of support around each child and family, working in partnership with schools, local services and community organisations.

For further information, please view the Job Pack.

To apply, please visit our website via the Apply button.

Closing date: 25 September 2026.

We recognise that candidates may use AI tools to support research and check grammar. However, we ask that all supporting statements and application responses reflect your own thoughts and experiences. Over-reliance on AI may limit our ability to assess your individual skills, critical thinking, and personal approach, which are important parts of our selection process.

Interim Head of People 

Specialist charity supporting vulnerable people across London 

Salary: £55,000 FTE (pro rata for six months) 
Contract: Fixed-term, six months 
Location: London | Hybrid working (1 day per week in the London office) 

We are partnering with a specialist charity delivering vital frontline services to vulnerable people. As the organisation continues to evolve and strengthen its services, we are seeking an experienced Interim Head of People to lead and develop its people function during a critical period of organisational growth and transformation. 

Reporting to the Director of Finance & Governance and working closely with the CEO and Senior Leadership Team, you will provide both strategic and operational leadership across all areas of people management, organisational development, employee relations, workforce planning and culture. 

This is a hands-on role, ideal for an experienced HR professional who can balance day-to-day operational delivery with longer-term organisational development priorities. 

You must be available to start immediately. 

About you

We are looking for a collaborative and credible senior HR leader with: 

 Significant experience leading a people function at senior management or Head of People level. 

A strong track record of developing and implementing people strategies that support organisational objectives. 

Experience advising senior leaders, Boards and executive teams on complex people matters. 

Extensive experience managing employee relations, organisational change and workforce transformation programmes. 

Strong workforce planning, organisational development and culture change experience. 

Excellent leadership, stakeholder management and influencing skills. 

Sound knowledge of UK employment law and HR best practice. 

Experience using workforce data and people analytics to drive improvement. 

The ability to operate strategically while remaining hands-on and delivery focused. 

A commitment to fostering an inclusive, positive, and high-performing workplace culture.  

To apply 

Please send your CV to Alex Williams, Director of Not for Profit at Giving Back Recruitment. 

Closing date: Tuesday 22 September 2026 

Applications will be reviewed on a rolling basis, and early applications are strongly encouraged. 

Lead services that support those who serve on the frontline
 

DMWS is seeking an experienced operational leader to develop and deliver high-quality services for blue light organisations and their workforces. This senior role combines strategic thinking, practical delivery, partnership building and strong project management.
 

A key part of the role is bringing services together. You will work closely with DMWS welfare teams, psychological services and clinical governance colleagues to strengthen referrals, coordinate support pathways and ensure operational delivery is safe, responsive and well governed.
 

What you will do
·   Lead operational plans, service performance, contracts, budgets and improvement activity.
·   Manage service mobilisations, pilots and improvement projects from scope through delivery, evaluation and handover.
·   Build effective working relationships across welfare, psychological, occupational health and partner services.
·   Coordinate cross-functional teams, project governance, milestones, risks, dependencies and reporting.
·   Strengthen relationships with military, blue light organisations, commissioners, public-sector partners, funders and suppliers.
·   Use evidence, outcomes and feedback to improve services, demonstrate impact and create opportunities for sustainable growth.
·   Lead and develop staff while maintaining high standards of governance, safeguarding and compliance.
 

What you will bring
·   Senior operational leadership experience in a complex service environment.
·   Strong project or programme management skills and a track record of delivering change.
·   Credibility with varied stakeholders and the ability to work effectively across professional boundaries.
·   An understanding of welfare, wellbeing and psychological support pathways and the importance of clear clinical and safeguarding escalation.
·   Commercial awareness, sound financial judgement and a commitment to quality and value for money.
·   A collaborative, evidence-led and values-driven approach.
 

Why join DMWS?
 

This is an opportunity to shape a growing area of work, strengthen integrated support for military Services, blue light communities and help DMWS turn trusted expertise into sustainable, high-impact services across the UK. This role is progressive and offers the right candidate an opportunity 
 

How to apply
 

Please submit your CV and a supporting statement explaining how your experience meets the requirements of the role by 28th September 2026. Applicants must hold a full UK Driving Licence and have access to a vehicle which is required for this role. 
 

DMWS is committed to equality, diversity and inclusion and welcomes applications from people of all backgrounds.

Head of Supporter Marketing & Public Fundraising- Maternity Cover Contract
£78,000

Plan International UK is a global children’s charity, working across more than 80 countries to deliver long-term development programmes, respond to emergencies and campaign with young people on issues that matter to them. They call on governments to do more to protect children’s rights, recognising that poverty, violence and discrimination still holds back millions of children and that these inequalities disproportionally affect girls. Plan International UK strives for an equal world. One where every child can reach their full potential and every girl can choose her own future. 

The Talent Set are delighted to be working with Plan International UK to recruit a Head of Supporter Marketing & Public Fundraising, 14 month Maternity Cover Contract.  This role is responsible for how Plan International holistically considers its supporters and how different interactions with the organisation can influence support.

As Head of Supporter Marketing & Public Fundraising you will be responsible for leading the teams that focus on how Plan International attracts, retains and stewards its supporters, delivering successful integrated marketing campaigns that grow public fundraising income and impact.

Plan International UK currently benefits from c.66,000 sponsors, c.42,000 campaigners and a wealth of regular supporters. You’ll lead a team of 22 (3 direct reports) to identify and think about the potential crossover of these audiences, developing and executing innovative marketing strategies that maximise the potential for their support, ultimately growing income and supporter lifetime value.

By adopting a whole funnel approach you will lead with a growth marketing mindset, considering the bigger picture and marketing campaigns needed to increase brand awareness and draw in new audiences, alongside the multi product approach required to convert them into new supporters.

Key Responsibilities:

• Lead the Supporter Marketing and Mass Fundraising team, managing an agile/solutions-focused culture and growth mindset that works collaboratively to establish great supporter experiences and maximises opportunities to grow income/increase support.
• Oversee the planning, execution and evaluation of acquisition and retention across multiple channels including digital, direct mail, events and face to face – tailoring communication and engagement strategies as necessary.
• Lead the team to develop and deliver innovative marketing strategies that attract, retain and inspire supporters – raising funds and increasing brand awareness accordingly by identifying opportunities and optimisations across the entire marketing funnel and customer journey.
• Manage the income/expenditure budgets effectively, allocating resources optimally to achieve maximum growth and ROI.
• Act as an effective senior leader within the wider directorate and collaborate cross-organisationally with senior colleagues in Plan International UK to solve problems, innovate and deliver on shared objectives.

Person Specification:

• Considerable experience leading an individual giving/marketing/digital fundraising function, demonstrating success and a results-orientated approach.
• Established team leader, able to build and develop high performing teams and motivate them to achieve ambitious growth targets.
• Experienced in managing complex multi-product supporter journeys, maximising ROI by ensuring resource is invested effectively across multiple campaigns and different audience segments.
• Proven expertise of managing multi-million pound marketing budgets and effective allocation of resources.  
• Committed to Plan International UK’s position on promoting girls’ rights and gender equality, diversity and inclusion and anti-racism and integrating this into all aspects of your work.

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Head of Commercial
Reference: AUG20260202
Location: Flexible in UK
Hours: Full-Time, 37.5 hours per week
Contract: Permanent
Salary: £72,605.00 - £77,517.00 Per Annum
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave

Reporting to the Executive Board Director for Income, Technology and Communications The Head of Commercial is a strategically important senior leadership role responsible for shaping the RSPB's commercial future and maximising the contribution commercial activity makes to the organisation's income, strategic ambitions and long-term success.

Leading a diverse, multi-channel portfolio spanning Retail, E-commerce, Licensing, Wholesale and Food & Beverage, together with the critical enabling functions of Buying & Merchandising and Fulfilment, you will bring these areas together to deliver sustainable income, exceptional customer experiences, and long-term organisational value.

As a senior commercial leader with significant proven successful experience, you will set and drive the commercial strategy, identifying new opportunities for growth, innovation and partnership while ensuring the RSPB continues to evolve and thrive in a changing market.

You will harness customer insight, expertise and market understanding to strengthen income streams, expand audience reach and maximise the value of the RSPB brand.

Working across the organisation and influencing at senior level, you will ensure customer needs are at the heart of commercial decision-making. By connecting commercial opportunity with strategic ambition, you will drive sustainable growth, strengthen supporter engagement, and deliver outstanding results.

This is a unique opportunity to combine senior strategic commercial leadership with purpose, translating commercial success into meaningful organisational impact.

Essential skills, knowledge and experience:

• Experience leading a commercial, retail, ecommerce, trading or other income-generating function at a senior level, with responsibility for strategic direction and performance
• Experience managing multi-million-pound income and expenditure budgets, including forecasting, commercial performance analysis and investment decision-making.
• Experience developing and delivering commercial strategies, using commercial and financial insight to identify opportunities and make decisions that drive growth, profitability and sustainable income.
• Experience working across complex organisations or partnerships, building relationships and influencing senior stakeholders without relying on direct authority.
• Experience presenting complex performance, governance or strategic information to senior decision-makers, such as Boards, Trustees or Executive-level stakeholders.
• Experience negotiating and managing commercial partnerships and contracts, including identifying and managing associated commercial risks.
• Knowledge of retail, ecommerce and a range of other commercial or trading models, such as licensing, wholesale or food and beverage, and how these contribute to customer growth, experience and income generation
• Experience using customer or audience insight to inform commercial decisions, improve customer experience and support audience or supporter growth.
• Experience leading organisational change and improvement, introducing new approaches and delivering agreed strategic outcomes.
• Experience leading and developing multidisciplinary teams to deliver agreed objectives, including supporting individual and team performance and development
• Able to communicate complex commercial and financial information clearly and use evidence to influence senior stakeholders, support decision-making and build effective partnerships.

Additional Information

This is a Permanent Full-Time role for 37.5 hours per week.

Closing date: 23:59, Tuesday, 6th October 2026
We are looking to conduct first interviews for this position on 4th and 5th November.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

The RSPB is a licenced sponsor. this role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

In order to apply you will be required to upload a CV and complete an application form where you will have the opportunity to explain how you meet the set criteria above.

Contact us to discuss any additional support you may need to complete your application or if you require any reasonable adjustment.

No agencies please.

Westway Trust is seeking a dedicated Head of Operations with a minimum of 5 years’ senior leadership or operational management experience in a multi-disciplinary organisation, ideally within a community, charitable, social enterprise or values-led setting.

In this newly created role, you will act as a key advisor, reporting directly into the CEO, and will have responsibility of key areas of the Trust’s operational functions, ensuring the smooth and effective running and delivery of services. You will directly manage the leads of HR, Learning, Communications & Marketing, and Community Engagement, supporting them to deliver high-quality work and develop professionally.

If you are a values-led operational leader who is committed to community transformation and organisational excellence, and thrives on steering strategic decisions, this role is for you!

Key responsibilities of the role include but not limited to:

• Oversight and line management of the HR, Learning, Communications & Marketing, and Community Engagement functions of the Trust.
• Oversight of key projects essential to the delivery of the Horizon (strategic) Plan 2025-2028 as agreed with the CEO.
• Be a key part of the Executive Team, chaired by the CEO.
• Maintain an overview of all projects and programmes of activity, outputs and outcomes within the role and ensure reports are written and submitted on time.
• Provide day-to-day operational leadership across teams, driving high performance, alignment with values, and maintaining individual, personal & team wellbeing.
• Develop and implement planning processes and performance management tools to ensure effective delivery of goals.
• Develop, drive and maintain the data gathering and analysis for the Westway Trust, that enables the Social Impact Framework and to play a key role in the organisation’s progress towards creating a strong narrative in respect of achievement.
• Attend People Committee Meetings and the Board as requested, and contribute to the preparation of meeting papers as necessary in line with agenda requirements.
• Provide upward reporting and insight to the CEO including written briefings, performance dashboards, and recommendations.
• Attend internal and external meetings, including those that require representing the Trust publicly, in line with agreed strategies and perspectives.
• Monitor, update and ensure compliance with organisational policies and legal requirements (e.g. safeguarding, employment, health & safety, data protection) to build a positive work culture.
• Champion collaboration and integration across departments, ensuring consistent implementation of work priorities that align with community needs and objectives.
• Support a values-based culture that centres equity, sustainability, openness, courage, and integrity.
• Contribute to organisational development and support the process of communicating and managing change effectively at the Trust in line with agreed policies and frameworks.

Essential Experience, Skills and Attributes:

• Minimum 5 years’ senior leadership or operational management experience in a multi-disciplinary organisation, ideally within a community, charitable, social enterprise or values-led setting.
• Proven ability to lead, guide and motivate diverse teams and to support the professional growth of those who report to you as a line manager.
• Demonstrable experience of good practice approaches to conflict resolution, working in collaboration with others and encouraging honesty, transparency and open ways of working across teams that benefit the organisation’s effectiveness and efficiency.
• Excellent planning, organisation and performance management skills.
• Excellent writing and reporting skills, including the ability to summarise complex data and issues for decision-makers.
• Experience in researching, developing and managing departmental budgets.
• Ability to analyse information, and formulate practical and reasoned operational plans that can be easily understood and monitored.
• Strong interpersonal and emotional intelligence skills – able to offer both moral and professional support to teams.
• Experience of supporting organisational change, transition, or transformation programmes.
• Experience of embedding inclusive and equitable practices across teams.
• Demonstrable alignment with the Trust’s values and commitment to anti-racism and community power.

Desirable Experience, Skills and Attributes:

• Previous experience overseeing HR or education/community programmes is highly desirable.
• Familiarity with communications/marketing functions is a plus but not essential.
• Degree-level education together with a recognised professional qualification in any of the fields this role covers – or equivalent lived/professional experience – is highly desirable.

The application deadline is 5 pm on Sunday, 27 September, when applications will be reviewed and shortlisted for interview. However, we reserve the right to close the application early. An early application is strongly recommended.

Support Dog is an energetic, innovative national health and disability charity. We have been saving and improving the lives of children and adults affected by autism, epilepsy and disability for over 30 years. We train and provide specialist assistance dogs to achieve this

Founded and entirely based in Sheffield our charity has grown significantly over recent years. Faced with a huge demand for our services, we have recently moved to a new centre to enable us to be able to grow and help many more people. Support Dogs provides all services free of charge and relies entirely on voluntary donations for funding.

We are seeking a creative, enthusiastic Digital Marketing Executive to run and develop our digital marketing and communication strategy. Helping us to create an excellent online presence through social media and our website, with engaging content and introducing us to new audience. Supporting our team with designing marketing material that will drive donations and awareness of our charity.

To succeed in this role, the post holder should demonstrate an excellent knowledge of social media and digital tools, with experience. An excellent knowledge of marketing, with a creative, personable but professional approach. Ideally confident in creating your own films and imagery for use in digital content. You will be a real team player and able to support the charity in reaching a wide range of audiences.

About the role 

This is an exciting opportunity to join Women and Girls Network's Senior Leadership Team and lead two of our most impactful service areas: the Intersectional and Anti-Oppressive (IOS) Team and the Criminal Justice and Violence Against Women & Girls (CJS, VAWG) Team. 

As Head of Services, you will play a vital role in shaping and driving services that support women and girls affected by gender-based violence, ensuring they receive empowering, trauma-informed and culturally responsive support. You will lead with a strong commitment to feminist, anti-racist and anti-oppressive values, ensuring that the voices and experiences of survivors remain at the heart of everything we do. 

Working closely with the Director of Services and senior colleagues, you will provide strategic leadership across a diverse portfolio of services, strengthening partnerships, influencing systems and championing innovative approaches that remove barriers and improve outcomes for women facing multiple disadvantages. This is a unique opportunity for an experienced leader to make a lasting impact, both within our organisation and across the wider VAWG sector.

Job description 

As the Head of Services, you will:

• Lead and inspire the IOS and CJS, VAWG teams, providing strategic direction and oversight to ensure services are accessible, high-quality, survivor-centred and aligned with WGN's feminist values and vision.
• Champion intersectional and anti-oppressive practice, ensuring services are responsive to the diverse experiences of women and girls, particularly those from Black and Global Majority communities and others facing systemic barriers.
• Drive excellence in service delivery, safeguarding and quality assurance, ensuring robust risk management and compliance while creating environments where survivors can heal, recover and thrive.
• Lead, support and develop Service Managers, fostering a culture of collaboration, wellbeing, accountability and continuous learning that enables staff to deliver their best work.
• Build influential partnerships across statutory, voluntary and community sectors, strengthening pathways for survivors and ensuring WGN's expertise informs local, regional and national responses to violence against women and girls.  
• Use insight, evidence and survivor feedback to evaluate impact, drive innovation and shape the future development of services, ensuring they continue to meet emerging need and deliver meaningful change.
• Represent WGN as a sector leader, advocating for systemic change and helping to create a society where all women and girls can live free from violence, inequality and discrimination.

Supporting Statement Guidance

Your supporting statement should clearly demonstrate how your experience, knowledge, skills, and qualifications meet the requirements of the role. Please address the key criteria outlined in the Job Description and Person Specification, providing specific examples of achievements and responsibilities that evidence your suitability for the position.

Focus on relevant professional experience, transferable skills, and the impact of your work. Where possible, use concise examples to illustrate how you have successfully applied these skills in practice.

The supporting statement should be no more than 500 words and should complement, rather than repeat, the information contained in your CV or application form.

Closing date and interviews

This vacancy will close at 9am on Monday 28 September 2026. Interviews will take place shortly thereafter, and shortlisted candidates will be notified of the arrangements.

We encourage early applications, as we reserve the right to close the vacancy before the advertised closing date should we receive a high volume of applications or identify a suitable candidate.

The selection process will consist of two interview stages and a role-related assessment task. Interviews may be conducted either in person or remotely, depending on panel availability and logistical requirements, and may involve a combination of both formats throughout the process. Candidates invited to participate will receive full details of each stage, including the assessment task and interview arrangements, in advance.

About us 

Women and Girls Network (WGN) is a pan-London organisation that supports women and girls affected by all forms of gendered-based violence. Our overall aim is to promote, preserve and restore the mental health and well-being of women and girls who have experienced, or are at risk of, gendered-based violence, whilst working towards a society free of gendered-based violence.

We do this by:

• Providing women-only holistic and seamless therapeutic services, which meet women and girls’ needs and contribute to total and sustainable recovery from the experiences of violence.
• Evidencing the impact of gendered-based violence and presenting this information in appropriate forums to affect social change in attitudes towards, and responses to, gendered-based violence.
• Developing good practice in the sector by providing training and guidance on specialist service provision and the development of culturally appropriate service delivery.

WGN is proud to be an accredited Living Wage Employer and a member of The London VAWG Consortium, Halo Code, and Helplines Partnership.

Commitment to Equity and Inclusion

We are deeply committed to building a workforce that reflects the diversity, resilience and strength of the women and girls we serve. We strongly encourage applications from Black and Global Majority women and applicants with Lived Experience, including those who may not meet every criterion.

WGN is an equal opportunities employer.

Exemption

This post is exempt under the Equality Act 2010, Schedule 9, Part 1, and is open to female applicants only, due to the nature of the role.

Head of Campaigns & Communication

Contract: Permanent

Hours: 35

Location: Hybrid - 2 days per week from Finsbury Park centre

Starting salary:£58,965

Closing date: 30th September 2026

Expected date of interviews: Week Commencing 5th October 2026

Job ref: VA803

Freedom from Torture is the Winner of the Overall Award for Excellence and the top prize for Campaigns and Advocacy at the 2023 Charity Awards.

We have an exciting opportunity to lead our campaigns and communications team, delivering innovative and impactful campaigns in support of Freedom from Torture’s influencing goals to ensure the international ban on torture is upheld and survivors of torture are treated fairly within the UK asylum system.

The Head of Campaigns and Communications is responsible for our brand, marketing, digital, campaigning and media function, delivering impactful messages to influence, harness engagement and support income generation at Freedom from Torture.

About the role

This pivotal role supports Freedom from Torture to reach more people, to highlight the impact of our specialist services for survivors of torture and to engage the public and politicians to support our vision for a world free from torture.

The impactful campaigns and strategic communications that this role oversees will support income growth, media profile and influencing.It will shape how Freedom from Torture communicates, reaching new audiences and lead the development of a multi-year campaign to uphold the torture ban.

Managing a team of digital, media and brand experts, the successful candidate will build a strong network of stakeholder relationships to support success in fundraising and influencing.

About you

You will be an expert communicator and campaign strategist with a deep understanding of developing and delivering audience led campaigns to drive change.You will have a track record of delivering campaign wins and senior experience in strategic communications.You will be an expert in digital led communications and engagement.

You will have a deep interest in human rights and an understanding of the political environment and effective tools to influence.You will thrive in a fast paced environment whilst retaining the ability to remain focused on strategic goals.An excellent people leader, you will have experience in leading multi disciplinary communications and campaigns teams with a focus on creating a supportive culture to enable high performance.

In return, we offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution (minimum 1% employee contribution).

Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality.

Our policy is that all appointments will be at the start of the salary range but successful candidates will have the opportunity to move up the scale over time. The progression up the salary range is reviewed on an annual basis and subject to affordability. For this role, the salary range is £58,965 - £68,399.

To view the Job Description and Person Specification, please click here.

To apply, please provide a CV and fill in the downloadable application form.

Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.

We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.

Freedom from Torture is committed to its responsibilities under safeguarding, and expects all staff and volunteers to share this commitment. This post is subject to a satisfactorystandard DBS disclosure, as well as a need for full employment history and up to date employment references.

Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.

We reserve the right to close the vacancy early if we receive a high volume of applications.

No agencies please.

Harris Hill are delighted to be partnering with Action for Pulmonary Fibrosis (APF), the UK’s leading charity for people affected by pulmonary fibrosis, to recruit a Head of Support Services.

Salary: £50,000 – £59,000 per annum
Location: Hybrid role, with attendance at the charity’s Peterborough office for team meetings, collaboration and other key activities, typically on a quarterly basis, alongside travel to meetings, events and partner sites as required.

With an ambitious five-year strategy, APF is entering an exciting period of growth. The successful candidate will play a key role in developing and expanding its support services, ensuring they are accessible, inclusive, evidence-led and sustainable.

Key responsibilities

• Lead the strategic direction, planning and continuous improvement of APF’s patient-facing support services.
• Lead the redesign of APF’s Support Group Network, using insight, evaluation and lived experience to develop a sustainable and inclusive new model.
• Work with the Support Line team to develop a new delivery model that expands access to specialist support.
• Drive innovation, including the appropriate use of technology and digital solutions to improve access, quality and experience.
• Lead and develop teams across the Support Line and Support Networks, creating a supportive, inclusive and accountable culture.
• Oversee the delivery and development of APF’s Support Line, Support Networks and volunteering approach.
• Ensure people affected by pulmonary fibrosis are meaningfully involved in shaping services.
• Build strong partnerships with healthcare professionals, clinical colleagues, community organisations and other external stakeholders.
• Develop and oversee partnership arrangements, KPIs, reporting and evaluation.
• Ensure services operate safely and effectively, with strong safeguarding, governance, risk management and quality processes.
• Manage budgets and resources effectively, contributing to financial planning and forecasting.
• Work with Fundraising colleagues to provide service insight, outcomes and evidence to support funding proposals and reports.
• Represent APF externally and promote its support offer and approach.

We are looking for:

• Significant experience of leading service change and developing new models of delivery using insight, evaluation and user feedback.
• Strong experience of partnership working, including formal agreements, KPIs, reporting and evaluation.
• Experience managing teams, budgets and resources, with the ability to develop and motivate others.
• Experience working with volunteers, peer support groups, communities or people with lived experience.
• An understanding of safeguarding, confidentiality, data protection and risk management within service delivery.
• Experience of using data, insight and feedback to improve services and demonstrate impact.
• Excellent communication and relationship-building skills, with the ability to build trust across a wide range of stakeholders.
• Strong planning, prioritisation and problem-solving skills.
• A collaborative and values-led approach, with sound judgement and confidence making decisions.
• A commitment to inclusive, accessible and person-centred support.

Experience within a health charity, patient organisation, helpline, peer support or voluntary sector setting would be desirable, as would experience working with healthcare professionals or NHS stakeholders.

This is a unique opportunity to shape and grow APF’s support offer and make a meaningful difference to people affected by pulmonary fibrosis.

If you are an experienced support services leader looking for a role where you can combine strategic leadership with real-world impact, we would love to hear from you.

For more information, please submit your CV.

Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.