255 Head of training and development jobs
The purpose of the role is to assist our clients with immigration legal advice and representation. The focus of this legal work is on non-legal aid funded matters, supporting people to preserve immigration status and for some become British Citizens. While the majority of the immigration advice and representation at RMJ is free for clients, this service we charge an affordable fee to help those who cannot find affordable and professional representation.
Key Responsibilities
Case management:
- Manage own caseload, working to advance the best interests of the client
- Adhere to standards set out by IAA/SRA and AQS to deliver high-quality advice
- Provide advice and representation up to IAA level 2/3.
- Engage with the Line Manager to create and follow a training plan to ensure compliance with IAA CPD, keeping up to date with changes in law, policy and guidance to ensure clients receive accurate and high-quality advice
- Liaise directly with the UKVI and related governmental agencies
- Complete forms, letters and immigration applications in line with deadlines
- Liaise with and refer clients to Legal Aid Solicitors or other advisers, as appropriate
- Manage clientsʼ expectations by discussing deadlines, outcomes and timing
- Deliver legal advice outreach surgeries/drop in as and when required
- Progress cases in a timely manner in line with regulatory requirements
- Implement organisational priorities into day-to-day casework.
- Maintain clientʼs files and records in line with file management procedures
General responsibilities:
- Seek to continuously improve in order that the Charity delivers the best possible service to beneficiaries
- Ensure that all of RMJʼs Policies and Procedures are adhered to at all times
- Attend internal and external training as and when required
- Participate in regular supervisions and team meetings
- Working with the Head of Campaigning to raise awareness or further research in relation to the issues our client group face
- Attend the office on a regular basis (hybrid working)
- Act as a positive ambassador for the Charity at all times
- Working with volunteers when necessary
- Undertake any other duties that may be reasonably required
Education/Qualifications:
IAA accredited. If IAA level 1, the candidate will be expected to initially work under supervision completing level 2 work and qualifying at level 2 within 6 months (training is provided and study leave is accommodated). Upon obtaining a higher level of accreditation, the candidateʼs salary will increase in line with RMJ pay scales.
Practising Solicitor with 1-year immigration experience.
IAAS level 2 caseworkers (non-solicitor) will be considered but if appointed must be prepared to work under supervision and qualify at IAA level 1 within 6 months (Training is provided and study leave is accommodated). Upon obtaining a higher level of IAA accreditation, the candidateʼs salary will increase in line with RMJ pay scales.
For further information and details about the application process, please refer to the recruitment pack. To view the recruitment pack, please click the Apply button to download it.
Please note that applicants must have the legal right to work in the UK, as visa sponsorship is not available for this role.
Refugee and Migrant Justice works to; support people in crisis, improve access to justice and dismantle barriers that stand in peoples' way.



The client requests no contact from agencies or media sales.
Worcester Community Trust (WCT) is looking for a Director of Services to provide strategic and operational leadership for our community-based services. The postholder will be responsible for ensuring services are high quality, responsive to local need, financially sustainable and delivered in line with contractual, legal and organisational requirements.
The role will provide leadership and oversight to relevant Contract Managers, Team Leads and service teams, ensuring effective performance management, contract delivery, budget control, risk management, partnership working and continuous improvement. The postholder will contribute to WCT-wide strategy and work closely with the CEO, fellow Senior Leadership Team members and the Board of Trustees.
About Worcester Community Trust
Worcester Community Trust (WCT) is a registered charity that runs six community centres across Worcester, providing facilities and services for people of all ages. We aim to be at the heart of thriving communities — connecting people, building confidence, and empowering positive change.
Our services aim to increase feelings of wellbeing, reduce loneliness and isolation, offer specialist support for survivors of domestic violence, support people into training, education and employment and work with people to deliver local services especially for young people, families and older people.
Vision: To work with residents to build communities where people feel connected, supported and empowered
Mission: Bringing Communities Together by enabling the provision of services and activities for all.
Our values:
- Collaborative – we acheive more together with local people and partners.
- Inclusive – we welcome diversity and value uniqueness.
- Ambitious – we drive progress through innovation and creativity.
- Delivering Excellence – we invest in our people and infrastructure to provide high-quality services.
Key Areas of Responsibility
Strategic Leadership and Service Development
- Contribute as a key member of the Senior Leadership Team to WCT’s organisational strategy, business planning and future development.
- Provide strategic leadership for the community-based services portfolio, ensuring services remain relevant, effective and aligned with WCT’s mission, values and strategic priorities.
- Use service data, community insight, evaluation and feedback to identify opportunities for improvement, innovation and growth.
- Work with the CEO and colleagues to identify funding and partnership opportunities that support the sustainability and development of services.
People Leadership and Management
- Lead, support and develop managers and team leads within the service area, setting clear expectations and ensuring effective supervision, performance management and communication.
- Promote a positive, accountable and inclusive culture that encourages teamwork, professional development, initiative and continuous improvement.
- Ensure staffing structures, deployment and resources are appropriate to contractual requirements, service demand and available budgets.
- Support recruitment, induction, development and, where required, formal peoplemanagement processes in line with WCT policy.
Contract, Performance and Quality Management
- Oversee the implementation and delivery of multiple contracts, grants and commissioned services across the community-based portfolio.
- Ensure clear systems are in place to monitor outputs, outcomes, quality, contractual milestones and service-user experience.
- Analyse quantitative and qualitative information and produce clear, accurate reports for funders, commissioners, the CEO, Senior Leadership Team and Board of Trustees.
- Ensure subcontracted or partner-delivered activity is appropriately monitored and managed where applicable.
- Address underperformance promptly and support managers to implement effective improvement plans.
Financial Management and Sustainability
- Lead the development and management of service budgets, including budgets of significant value, ensuring expenditure remains within agreed funding and organisational parameters.
- Monitor income, expenditure, forecasts and variances in partnership with the Head of Finance & Resources and relevant managers.
- Ensure resources are used efficiently and that services demonstrate value for money and financial sustainability.
- Contribute to funding applications, tenders, business cases and service-costing activity where required.
Risk, Governance and Compliance
- Identify, assess and manage risks relating to service delivery and ensure significant risks are escalated through WCT’s organisational risk-management arrangements.
- Ensure services comply with contractual requirements, WCT policies, data protection requirements, safeguarding arrangements and relevant legislation and guidance.
- Contribute to the development and review of organisational policies and procedures within the postholder’s areas of responsibility.
- Maintain appropriate professional boundaries, confidentiality and information-governance standards.
Partnerships and Representation
- Develop and maintain strong relationships with commissioners, funders, statutory agencies, VCSE organisations, local communities and other partners.
- Represent WCT professionally at strategic and operational partnership meetings, networks and forums.
- Promote collaboration across WCT services and with external partners to improve pathways, reduce duplication and strengthen outcomes for local people.
- Protect and enhance the reputation of WCT in all internal and external relationships.
Safeguarding, Health & Safety and Organisational Responsibilities
- Actively promote a culture in which safeguarding is everyone’s responsibility and ensure
concerns within the service area are managed and escalated in accordance with WCT
procedures. - Adhere to WCT’s safeguarding, Health & Safety, GDPR, equality, professional boundaries, social media and Code of Conduct requirements.
- Complete mandatory training and maintain the knowledge required for the responsibilities of the role.
- Promote equality of opportunity, dignity and respect for employees, volunteers, partners and service users.
- Undertake other duties commensurate with the seniority and responsibilities of the post, as reasonably required by the CEO.
- Adhere to WCT’s safeguarding, Health & Safety, GDPR, equality, professional boundaries, social media and Code of Conduct requirements.
- Complete mandatory training and maintain the knowledge required for the responsibilities of the role.
- Promote equality of opportunity, dignity and respect for employees, volunteers, partners and service users.
- Undertake other duties commensurate with the seniority and responsibilities of the post, as reasonably required by the CEO.
For full details including a Person Specification, please download the Recruitment Pack here
What you get…
- Be part of an amazing, welcoming passionate community.
- Put your skills to use to create positive social impact.
- A voice and input into shaping and influence services and decisions.
What we offer…
- Holiday – 25 days plus bank holidays (pro-rata for PT staff) plus an extra day of birthday leave and two additional self-care days
- Commitment to continued professional development
- Access to Westfield Health which provides a range of benefits towards health & wellbeing as well as support with essential healthcare (after completion of probationary period)
- Free Parking
- Life Assurance and a pension contribution of 3%
- Access to professional bereavement and probate support
- An annual celebration and investment review
- A blue light card scheme
Representing the City
WCT is committed to equality of opportunity, fairness and inclusion, and to being representative of the communities we serve. We welcome applications from people with a wide range of backgrounds, perspectives and experiences.
To apply please visit our website.
Closing Date: Sunday 4th October 2026
To work with residents to build communities where people feel connected, supported and empowered
The client requests no contact from agencies or media sales.
Assistant Headteacher – Inclusion, Safeguarding and DSL
- Location: TreeHouse School, Woodside Ave, London, N10 3JA
- Hours: Permanent, full time (37.3 hours per week)
- Salary: £62,541 to £66,744 per annum
- Start date: January 2027
About TreeHouse School:
TreeHouse School, part of Ambitious about Autism, is an Ofsted outstanding specialist school supporting children and young people aged 4–19 with autism and complex learning needs. We are committed to providing an exceptional learning environment where every pupil can thrive and achieve their full potential.
About the role:
We are looking for a resilient and values led Assistant Headteacher of Inclusion, Safeguarding and DSL to join our Senior Leadership Team.
This is a pivotal role with responsibility for safeguarding, inclusion and pupil welfare for autistic children and young people with complex needs.
You will lead on child protection and safeguarding, working closely with our team of deputy and assistant DSLs and with external partners including Social Care, Health, Police, LADO and Prevent.
You will also provide strategic oversight of inclusion, behaviour, wellbeing, healthcare, therapeutic support, Positive Behaviour Support (PBS) and least restrictive practice, working collaboratively with education, nursing and wider multidisciplinary teams.
This is not an office based role. You will need to have a strong presence across the school, supporting pupils, families and staff, providing visible leadership and responding calmly and effectively when complex situations arise.
What we are looking for:
- Has strong safeguarding experience and ideally experience as a DSL or Deputy DSL.
- Has a good understanding of autism, SEND and complex needs, with experience in an education or specialist setting preferred.
- Could be an experienced education professional, SEN specialist or social worker with substantial relevant experience and a strong understanding of education.
- Is confident making difficult safeguarding decisions, managing referrals and escalating concerns when necessary.
- Is resilient, persistent and able to manage complex cases involving vulnerable children.
- Can build strong relationships with pupils, families, staff and external agencies.
- Can lead and develop staff, ensuring safeguarding training, recording and procedures are consistently followed.
What we offer:
You will be well supported by an experienced safeguarding team, Senior Leadership Team and receive regular supervision and mentoring. There will also be opportunities to develop your expertise through DSL, trauma informed, autism and CALM training.
This is an opportunity to make a significant difference to the lives of autistic children and young people, while leading a team and helping shape excellent safeguarding and inclusive practice across the school.
If you are a confident safeguarding professional who combines expertise with compassion, resilience and determination, we would love to hear from you.
Shortlisting date: Friday 2nd of October
Outcome of application: Friday 2nd/Monday 5th of October
Interview date: Friday 9th and Tuesday 13th of October
Ambitious About Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.
Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.
Ambitious About Autism is committed to safeguarding and promoting the welfare of children and young people, and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search may be carried out in line with Keeping Children Safe in Education.
The safeguarding responsibilities of the post are as per the job description and person specification.
Whether the post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities, certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance
We stand with autistic children and young people, champion their rights and create opportunities.
The client requests no contact from agencies or media sales.
Job Summary
The Service Manager - Z House will provide operational leadership for Z House, Caring in Bristol’s emergency accommodation service for young people aged 18–25 experiencing housing crisis.
The Service Manager will be responsible for ensuring that Z House is a safe, welcoming, well-managed and psychologically informed service, where young people are treated with dignity and supported to move towards greater stability and appropriate longer-term accommodation.
You will lead the day-to-day operation of Z House, overseeing referrals and placements, safeguarding with support from our Safeguarding team and risk management, staff and volunteer practice, accommodation standards, partnership working and service development.
The Service Manager role will combine operational management with a strong focus on relationships and practice. You will work closely with the young people using Z House, the wider Caring in Bristol team and partners across Bristol to ensure that the service responds effectively to individual needs while contributing to our wider ambition to prevent and reduce homelessness.
The role will also have capacity to lead or contribute to the development and delivery of additional accommodation or youth-focused projects that sit within the scope of Z House and Caring in Bristol’s Support Services. This may include developing new provision, responding to emerging needs and opportunities, and working with partners to extend or adapt our accommodation offer.
Reporting to the Head of Support Services, you will be part of the wider Support Services team and will contribute to the development of Caring in Bristol’s approach to accommodation, youth homelessness and early intervention.
Key responsibilities
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Lead the day-to-day operation of Z House, ensuring the service is safe, effective, welcoming and responsive to the needs of young people experiencing housing crisis.
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Manage the referral, assessment and placement process, making appropriate decisions about suitability and ensuring risks and support needs are identified and managed effectively.
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Oversee safeguarding practice within Z House, ensuring concerns are identified, responded to and escalated appropriately and in line with organisational procedures.
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Lead the development and implementation of effective operational systems, policies and procedures that support high-quality and consistent service delivery.
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Manage and support staff and volunteers involved in Z House, creating a positive, inclusive and reflective culture and ensuring people have the information, training and support they need to work safely and effectively.
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Build strong relationships with referral partners and organisations across Bristol, ensuring young people can access appropriate specialist support and move towards suitable longer-term accommodation.
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Develop effective pathways with the wider Caring in Bristol support offer, ensuring Z House guests can access appropriate support around housing, independent living and other areas of need.
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Budget responsibility Manage the Z House budget effectively, ensuring expenditure is appropriately monitored, controlled and managed within agreed financial parameters.
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Lead or contribute to the development and delivery of new projects and service developments within the scope of Z House and Support Services, responding flexibly to emerging opportunities, funding and identified needs
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At One YMCA, we work alongside young people to help them develop confidence, skills, resilience, and positive futures. We are looking for an inspiring, experienced and motivated Youth Work Manager to lead and develop our local youth work provision, ensuring that high-quality, impactful services reach young people across our communities.
This is an exciting opportunity to play a key role in delivering our Youth Work Strategy, managing a dedicated team, driving quality and developing services that make a real difference in the lives of young people.
About the role:
Reporting to the Head of Youth Work, you will take operational responsibility for the delivery, development, monitoring, and quality assurance of our youth work services. You will lead and support Youth Work Coordinators and wider youth work staff, ensuring services are safe, effective, youth-centred, and aligned with One YMCA's strategic priorities.
Key responsibilities include:
- Leading the development and delivery of youth work programmes, specialist support services, mentoring initiatives, life skills courses, and large-scale youth events.
- Managing and supporting staff through recruitment, induction, supervision, training, and performance development.
- Monitoring contract performance, outcomes, impact data, and key performance indicators to demonstrate the difference our services make.
- Building strong relationships with schools, local authorities, partner agencies, and community stakeholders.
- Leading quality assurance, compliance, safeguarding, and continuous improvement across the service.
- Acting as Designated Safeguarding Lead and participating in the safeguarding on-call rota.
- Working with young people and teams to ensure youth voice is at the heart of everything we do.
We're looking for someone who combines strong operational leadership, experience in managing contractual compliance, with a genuine commitment to young people.
You will bring:
- Significant experience delivering and managing youth work programmes, projects, or contracts.
- A strong understanding of issues affecting young people's lives and a passion for helping them achieve positive outcomes.
- Experience leading, motivating, and developing staff teams.
- Excellent communication, relationship-building, and partnership-working skills.
- The ability to analyse data, monitor impact, and use insight to improve services.
- A youth work or related community-focused qualification at degree level, or significant equivalent experience.
- A full UK driving licence and access to a vehicle for work purposes.
Location: Home-based role but with regular travel to YMCA youth work delivery sites across Hertfordshire and Bedfordshire, as well as to support the broader youth work within One YMCA.
Driving licence and access to a car is essential for this role.
If you are an experienced youth work leader ready for your next challenge, we would love to hear from you!
Important: Please include a supporting statement with your application/CV.
We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence.
As some of our roles involve working with vulnerable members of society, this position may require a Basic or Enhanced Criminal Disclosure, which will be conducted once a conditional offer is made
Previous Applications: We welcome applications from all qualified candidates. However, if you have applied for a similar role within the last 6 months and were not successful, please consider whether your experience has developed further before reapplying
Accessibility & Adjustments: We are committed to making reasonable adjustments throughout our recruitment process and will strive to be as accommodating as possible. Please inform us in advance of any arrangements you may need to fully participate in the process.
At One YMCA we are an inclusive organisation and actively promote equality of opportunity for all with the right mix of talent, skills, and potential. We do not discriminate on the basis of Age, Disability, Gender Reassignment, Marriage/Civil Partnership, Pregnancy/Maternity, Race, Religion/Belief, Sex and/or Sexual Orientation. We encourage applications from all backgrounds, communities, and industries, and are committed to having a team that is made up of diverse skills, experiences, and abilities.
Working hours: 37.5 hours per week, generally Monday to Friday but with flexibility of working pattern to support both the ideal candidate and business need. Some evening work expected, and occasional weekend, overnight stays or residential work.
One YMCA's mission is to create supportive and energizing communities where young people can belong, contribute, and thrive.
The client requests no contact from agencies or media sales.
Salary:£50,798 FTE per annum
Contract:Fixed term to 28 February 2027
Hours:Full time, 35 hours per week (four days considered)
Location:Hybrid, with flexibility for candidates across the UK and attendance in London for key meetings and collaborative activities where appropriate.
Reporting to:Interim Executive Director
Help shape the future of environmental justice
AtWen, we believe that women, communities and the planet flourish when society is equitable, collaborative and caring. Our work sits at the intersection of women's lives, health, environmental justice and climate action, supporting communities to create lasting change while influencing the systems that shape our world.
We are entering an exciting new phase of growth, with ambitious plans, strong funding relationships and opportunities to expand our impact. We are looking for an exceptionalHead of Fundraisingto lead our fundraising strategy, strengthen existing partnerships and develop new sources of income that will help us achieve our vision.
This is a newly created senior leadership role with genuine ownership and the opportunity to leave a lasting legacy by strengthening fundraising systems, building organisational capability and shaping the future direction of income generation at Wen.
Why this role is interesting
You will:
- Lead the development and delivery of an ambitious fundraising and income generation strategy aligned with organisational priorities.
- Build and manage a strong funding pipeline across trusts, foundations, statutory, lottery, philanthropic and partnership income streams.
- Develop compelling funding propositions and personally lead major applications and bids.
- Identify new income opportunities and grow sustainable revenue across a diverse portfolio.
- Build strong relationships with funders, partners and key stakeholders, acting as an influential ambassador for Wen.
- Lead grant management, reporting, renewals and funder stewardship across the organisation.
- Develop robust fundraising systems, processes and forecasting to support long-term growth.
- Support and develop colleagues, helping to build fundraising confidence and capability across the organisation.
- Work closely with the Executive Team and Board to provide clear visibility of income performance, opportunities and strategic priorities.
We're looking for someone who brings
- A strong record of securing significant grant funding and developing successful fundraising strategies.
- Experience developing and managing funding pipelines, funder relationships and sustainable income growth plans.
- Success in securing income from a range of sources, including trusts and foundations, statutory funders and other institutional funders.
- The ability to develop compelling cases for support and translate organisational priorities into attractive funding propositions.
- Strong financial and organisational skills, including income forecasting and pipeline management.
- Excellent communication and relationship-building skills, with the confidence to engage and influence senior stakeholders.
- The ability to combine strategic thinking with hands-on delivery.
- A collaborative leadership style and a commitment to equity, inclusion, intersectional feminism and environmental justice.
Benefits
- 25 days' annual leave plus bank holidays
- Annual leave increases with service
- 6% employer pension contribution
- Employee Assistance Programme
- Training and development opportunities
- Menstrual leave
- Time off in lieu
- Flexible and hybrid working
Join us
This is an opportunity to play a pivotal role in a respected environmental charity at an exciting point in its development. You will help secure the funding, partnerships and long-term financial sustainability that enable Wen to deepen its impact and deliver meaningful change for women, communities and the environment.
We welcome applications from people of all backgrounds and particularly encourage applications from those who are underrepresented in the environmental sector. We believe that diversity of experience, perspective and identity strengthens our work and helps us better serve the communities we support.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Arthritis Action is the UK charity giving hands-on, practical help to improve the quality of life of people affected by arthritis. We offer an integrated self-management approach, which looks at both the physical and mental health impact of living with arthritis. We support people living with musculoskeletal conditions through healthy eating advice, mental health resources, pain management techniques, Online Groups, employment support, and exercise advice and resources.
We are looking for an experienced Volunteering Manager, based in the Midlands, to lead the development of an exciting new volunteering programme, helping us build a diverse, inclusive and engaged volunteer community that brings our strategy to life.
The Role
Home-Based in the Midlands with monthly travel to the London office (EC1V)
The Volunteering Manager will lead the development, delivery and continuous improvement of volunteering within Arthritis Action. This is a new role responsible for ensuring that more people affected by arthritis across the country receive high-quality, evidence-based support and have meaningful opportunities to connect, participate and influence our work.
The postholder will oversee our volunteering activity, in turn enabling volunteers to extend our reach, strengthen communities and increase our impact across the region. The postholder will work closely with the Head of Services and Engagement to develop the relevant polices and strategies whilst also thinking about recruitment, onboarding, training and retention.
Key Responsibilities
Volunteering Development
• Develop a strong understanding of the volunteer journey, using insight, feedback and data to identify opportunities to improve engagement, satisfaction, retention and outcomes.
• Develop approaches to ensure volunteers can increase engagement amongst diverse and underserved communities.
• Implement effective monitoring and evaluation processes to demonstrate impact.
• Work with colleagues to identify opportunities to link volunteering and donor journeys.
• Establish effective onboarding, recruitment, training and retention processes.
• Update existing volunteering policies and strategy documents to bring them in line with practice for 2026 and beyond.
• Work alongside the CEO to support and develop our new Clinical Advisory Panel.
Engagement Building
• Develop and implement an engagement approach that strengthens relationships with existing and potential volunteers.
• Create meaningful opportunities for people with lived experience to volunteer with Arthritis Action.
• Work collaboratively with Communications and Fundraising colleagues to maximise awareness and impact.
• Build relationships with community partners and relevant external organisations to build the volunteering network.
Volunteering Strategy and Development
• Develop Arthritis Action’s volunteer strategy with support from the Head of Services and Engagement, creating a sustainable model that supports organisational priorities.
• With support from the Head of Services and Engagement, establish appropriate volunteer policies, processes, safeguarding arrangements and systems.
• Work alongside staff to create volunteer led services.
Line Management
• Act as the first point of contact for volunteers.
• Responsibility for volunteers supporting the charity.
Data, Insight and Impact
• Use data, feedback and evaluation to understand the effectiveness and impact of our volunteering programme, identify opportunities for improvement, and enhance the experience and contribution of our volunteers.
• Report meaningful KPIs for volunteering and engagement, using the CRM.
Person Specification
Essential
Experience
- Experience of developing and establishing volunteering and volunteer led services within a charity, healthcare or related environment.
- Experience of developing and improving volunteering based on evidence, insight and user needs.
- Experience of engaging diverse communities, members, service users or people with lived experiences through volunteer led services and volunteering.
- Experience of developing partnerships and collaborative approaches.
Skills and Knowledge
- Excellent oral and written communication skills including the ability to write in Plain English.
- Excellent communication and relationship-building skills.
- Strong understanding of inclusion, accessibility and reducing health inequalities.
- Ability to use insight, data and evaluation to improve impact.
Attributes
- An understanding of, and commitment to, Arthritis Action’s vision, mission, equal opportunities and diversity.
- A self-starter able to work on own initiative where required.
- Values-driven, collaborative and inclusive professional.
- Empathetic and committed to ensuring people’s voices shape services.
- Able and willing to travel within the Midlands.
Desirable
- Experience of supporting people with long-term conditions.
- Experience using CRM systems and digital platforms to improve engagement.
How to apply
Applications should be in the form of a CV with a covering letter explaining your interest in and suitability for the role. Please provide both email and telephone contact information for yourself.Candidates must be eligible to work in the UK. Please note that only short-listed candidates will be contacted.
Applications should be received by 11:59pm on Thursday 17th September 2026 at the latest.
First-round interviews will take place by Zoom on Tuesday 22nd September 2026. Second-round interviews will take place in the London office on Monday 28th September 2026.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert ahead of the deadline should we receive a sufficient number of applications.
Arthritis Action is an equal opportunities employer. We treat employees and job applicants in the same way regardless of age, disability, marital status, gender reassignment, race, colour, nationality, ethnic origin, sexual orientation, religion or belief
Please apply with a CV and Covering Letter. Applications without a Covering Letter will not be accepted.
Arthritis Action is a UK charity helping people with arthritis to live fuller lives with less pain.



The client requests no contact from agencies or media sales.
We have an exciting opportunity to join our Commercial Fundraising Team as the Corporate (New Business) Development Manager. As an integral member of Street League’s Fundraising team, you will play a key role in bringing in new corporate partners, working closely with the Head of Corporate Partnerships.
The Role:
You will be responsible for leading on the development and delivery of a targeted corporate new business strategy for Street League, the country’s leading sport for employment charity. You will research, cultivate, and secure a range of high value new business partnerships to support the on–going work and expansion of the charity.
Your passion, determination and talent will give young people living in some of the UK’s most disadvantaged communities a brighter future through secure employment. This role sits within the Commercial Fundraising Team that currently manages an impressive portfolio of corporate partnerships including many household brands and FTSE 100 companies supporting Street League with funding, volunteering, awareness, and pro–bono advice.
Street League values diversity and is committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, including those who have lived experience.
You don’t need any formal qualifications to do this role; what’s important are the skills and experiences you bring.
Key Details:
Salary: £40,016 - £42,178 depending on experience
Location: Hybrid with 1-2 days per week in our London office.
Work pattern: 36.25 hours per week, Monday – Friday.
Contract: Permanent
Don't miss this chance to be a part of our mission and help change the game for young people in the UK.
To apply for this role, please submit your application via our online application site by clicking the link below where you will also find the Job Description and Person Specification.
Please note that all Street League roles are subject to enhanced DBS checks.
Closing date for applications is Friday 25th September 2026. We reserve the right to close the application process earlier if necessary.
The client requests no contact from agencies or media sales.
About the team
The Philanthropy Team raises income for Impetus and for Impetus partner charities. The team consists of 15 staff. Impetus has an annual income of c.£11 million which we are looking to grow significantly within the next few years. The team is led by two Directors of Philanthropy and Partnerships.
The Philanthropy Team works with major donors, corporates and grant making trusts, as well as collaboratively with colleagues across the organisation to ensure we make a compelling case to generate new financial commitments and wider support for our work. The team also deliver a high-quality engagement programme of volunteering and pro bono for Impetus’s corporate supporters.
Impetus is driven by a shared belief in tackling the barriers that hold back young people from disadvantaged backgrounds in education and employment. Alongside investing extensive financial and non-financial support in our charity partners through our Investment Team we also seek to influence decision makers to design and implement evidence led policy and direct new resources to get young people the support they need through our Public Affairs team. We are resolutely focused on outcomes, driven by quality evidence.
You would be joining a team that is passionate, ambitious, determined and warm. We care deeply for our colleagues, our charity partners and the young people we serve.
About this role
The Development Director (Philanthropy) provides strategic leadership across Impetus’ philanthropy and stewardship portfolio, with responsibility for relationship management, renewal, growth and selected new business activity. The postholder will work with high-value funders, including corporate partners, trusts and foundations, and high-net-worth individuals.
In 25/26, the Philanthropy and Partnerships team generated £11m in philanthropic income, alongside £2.8m in pro bono contributions. The Development Director will play a key role in delivering Impetus’ growth ambitions, supporting the increase in philanthropic income to £14m by 2029.
Working closely with the Directors of Philanthropy and Partnerships, the role will translate the fundraising strategy into clear stewardship, renewal, relationship-growth and selected new business plans, ensuring strong donor retention, high-quality engagement and sustainable growth in high-value income.
Working closely with the Director of Philanthropy and Partnerships, the postholder will oversee the donor lifecycle across the philanthropy portfolio, with particular focus on strategic stewardship, renewal, relationship growth and the effective transition of selected prospects into long-term donor relationships. They will personally lead and support significant six and seven-figure donor relationships and selected funding opportunities, while working with colleagues to ensure the philanthropy pipeline, stewardship plans and account management disciplines are strong.
Working collaboratively across the Philanthropy and Partnerships team and with colleagues across the organisation, the Development Director will ensure a joined-up approach to donor stewardship, renewal, relationship growth and selected donor acquisition, maximising income, partnership value and long-term impact within the agreed fundraising strategy.
Key responsibilities
Strategic Relationship Management & Growth
- Own and oversee strategically significant donor and partner relationships at six and seven-figure levels, ensuring high levels of retention, satisfaction, trust, income growth and long-term value.
- Set and embed best practice stewardship standards, ensuring donors receive timely, consistent, high-quality and relevant engagement and communications throughout their relationship with Impetus.
- Work closely with the wider team to ensure a smooth transition between new business, and long-term stewardship.
- Ensure account plans for priority donors and partners include clear renewal and growth pathways; engagement and risk-management plans.
- Act as senior relationship owner where required, modelling strong stewardship and coaching the Head of Philanthropy and other colleagues to navigate complex or sensitive relationships.
New Business: Pipeline & Conversion
- Personally lead on select six and seven-figure level priority prospects and strategic funding opportunities, managing the full fundraising cycle from qualification to close.
- Work with trustees, senior volunteers and networks to support warm introductions, relationship development and follow-up, in line with agreed new business and stewardship priorities.
- Work with colleagues to translate Impetus’ impact, evidence base and venture philanthropy model into compelling propositions for donors, prospects and priority audiences.
Performance and KPI Reporting
- Accountable for ensuring effective implementation, monitoring and continuous improvement of fundraising performance frameworks, KPIs and reporting disciplines.
- Use performance data and insight to improve team effectiveness, inform portfolio planning and resource recommendations, and identify opportunities for retention, renewal and growth.
- Oversee philanthropy portfolio data quality, reporting and forecasting, ensuring robust systems and processes.
- Ensure robust systems, processes and performance disciplines are in place to support delivery of agreed philanthropy portfolio objectives and wider fundraising goals.
- Foster a culture of accountability, continuous improvement and evidence-led decision-making across the philanthropy portfolio and direct team.
Donor Communications
- Provide strategic oversight of donor communications for the philanthropy portfolio, ensuring messaging is clear, compelling, timely and aligned to Impetus’ voice, values and evidence base.
- Work with Communications and Philanthropy colleagues to design and continuously improve philanthropic communications, including cases for support, proposals, pitches, stewardship materials and donor updates.
Leadership and Team Performance
- Line manage and develop the Head of Philanthropy, providing direction, coaching and performance oversight within agreed strategy and priorities.
- Develop the Head of Philanthropy as the operational lead for stewardship, ensuring capability, succession and high performance across their team.
- Set clear objectives and success measures for stewardship, renewal, relationship growth and portfolio delivery, aligned to Impetus’ wider income strategy.
- Build and sustain an inclusive, evidence-led and high-performing culture across the philanthropy portfolio, balancing pace and ambition with quality, learning and collaboration.
- Build fundraising and stewardship capability across the team through coaching and consistent, fair and high-quality performance management, including objective-setting, feedback and development planning.
Pro Bono, Events, Volunteering & Partnership Value
- Ensure engagement opportunities, including volunteering, pro bono and events, strengthen donor relationships, partnership value and long-term income growth through strong collaboration with colleagues.
Operational Excellence, Governance & Risk
- Ensure philanthropy and selected new business activity complies with due diligence, gift acceptance and risk management requirements.
- Oversee accurate philanthropy pipeline reporting, forecasting and performance tracking, using Salesforce and other systems to ensure insight informs portfolio planning and decision-making.
- Work with Finance and Operations to ensure income is contracted, invoiced, and reported accurately and on time in line with financial controls.
- Identify and escalate strategic, financial or reputational risks associated with donors, prospects and partnerships.
Cross-Organisational Leadership & Representation
- Act as a senior ambassador for Impetus, representing the organisation credibly with new donors, partners, and external stakeholders.
- Contribute to organisational strategy, income planning, and senior leadership discussions.
- Lead philanthropic work on Impetus funds including identifying funding opportunities and risks; shaping prospect pipelines; contributing to cases for support and donor presentations; and develop fund stewardship.
- Champion collaboration across the Philanthropy team, ensuring opportunities are shared, relationships are well managed and expertise is used to maximise income and impact.
- Model Impetus’ values, evidence-led approach and commitment to equity, diversity and inclusion across the philanthropy portfolio.
Strategic Leadership
- Work in partnership with the Director of Philanthropy and Partnerships to contribute to the fundraising strategy.
- Translate strategic priorities into clear operational plans, objectives and delivery, ensuring stewardship, renewal and relationship growth contribute to organisational priorities, income targets and long-term growth ambitions.
- Provide strategic oversight of philanthropy portfolio forecasting, budgeting input, pipeline performance and resource recommendations, ensuring risks and opportunities are identified and escalated proactively.
- Maximise the contribution of trustees, committees, senior volunteers and wider networks to support donor stewardship, relationship growth and selected new business development.
- Act as a trusted senior adviser to the Directors of Philanthropy and Partnerships, providing insight, challenge and solutions to strengthen philanthropy portfolio performance and wider fundraising capability.
- Deputise for the Director of Philanthropy and Partnerships where appropriate, within agreed delegations and priorities.
- Build a positive, collaborative and high-performing culture across the philanthropy portfolio, modelling Impetus’ values and supporting continuous improvement.
Person specification
Essential:
Fundraising & new business leadership
- Significant experience in major donor and/or corporate fundraising at six and seven-figure gift level, with a strong track record of securing new income and managing complex partnerships.
- Ability to lead and personally deliver the full fundraising cycle, from prospecting and cultivation through to solicitation, negotiation, and close.
- Proven experience of building, managing, and converting a new business pipeline, balancing ambition with delivery.
- Strong ability to leverage internal and external networks, including trustees, senior volunteers, and professional contacts.
Senior stakeholder engagement
- Experience of operating at a senior level and leading high value or complex stakeholder relationships (trustees, board members, senior external partners).
- Ability to influence and build credibility with senior audiences through clear, confident and evidence led communication.
- Excellent negotiation skills, with the ability to secure mutually beneficial outcomes while protecting organisational values and reputation.
Leadership & people management
- Proven experience leading and developing high-performing teams, including developing senior colleagues and building leadership capability.
- A strong track record as a collaborative senior team member, contributing beyond own area of responsibility and supporting wider organisational success
- Ability to build a high-trust, high-challenge culture that supports excellence, inclusion, and learning.
- Strong performance management capability and ability to handle complex people issues, giving strategic feedback, and addressing underperformance constructively.
- Ability to deputise for the Director of Philanthropy and Partnerships when appropriate.
Strategic & intellectual capability
- Strong strategic thinker with the ability to translate agreed strategy and insight into clear plans and execute them effectively.
- Ability to grasp, interpret apply and communicate complex information and ideas, including Impetus’ venture philanthropy and impact-led funding models.
- Evidence of an innovative and creative approach, with the ability to adapt in changing contexts.
Financial, operational & delivery capability
- Solid financial management, with experience contributing to budget-setting, managing agreed budgets, supporting forecasting and identifying efficiencies.
- Strong organisational skills and attention to delivery, with the ability to manage multiple priorities to a high standard
- Able to use insight and data (including CRM systems such as Salesforce) to inform decisions and strengthen performance.
- Sound judgement in identifying, managing, and escalating risk, particularly in relation to donor relationships and reputation.
Communication, values & ways of working
- Excellent written and verbal communication skills, able to communicate clearly, persuasively, and with impact.
- Excellent relationship-building skills, with the ability to establish, maintain, and leverage relationships with key internal and external stakeholders.
- A strong commitment to Impetus’ mission and to improving outcomes for young people.
- A clear commitment to equality, diversity, and inclusion, demonstrated through inclusive leadership and professional practice.
Desirable
- Experience working within venture philanthropy, impact investing, or systems-change funding models.
- Familiarity with private equity, professional services.
- Experience contributing to income growth, donor strategy or portfolio development within an agreed organisational fundraising strategy.
- Knowledge of the UK charity or social impact sector, particularly education, employment, or youth-focused work.
- Experience using CRM systems (e.g. Salesforce) to manage pipelines, performance, and forecasting.
About Impetus
At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background.
We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today:
- Lost learning through absence, suspensions, exclusions from school
- Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths
- The large numbers of young people out of education, training and employment
We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve.
Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life.
We are resolutely focused on outcomes and impact, driven by quality evidence.
You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve.
Impetus is a registered charity and our charity number is 1152262.
Our Values
In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds.
We are brave and curious
We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together.
We bring high trust, high challenge
We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues, partners and supporters feel safe to speak up, hold each other to account, and bring their best in pursuit of our mission.
We are evidence led and results driven for young people
We pursue excellence for the young people we work with, are wholly committed to better outcomes, unapologetically results driven, and accountable for our actions.
We thrive through diversity
We seek to embed diversity of thought, background and experience in every aspect of our work. We are open, thoughtful and proactive in better understanding and challenging our assumptions to better deliver the change we seek.
We always seek collaboration
We will not succeed alone. We seek meaningful, productive partnerships with others to achieve our mission and drive systems change for young people.
Our commitment to equality, diversity and inclusion
We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.
We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.
We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.
We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.
Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.
Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.
Our employee benefits
Impetus appreciates the invaluable contribution made by all employees and wishes to encourage and reward loyalty, motivation and experience. We therefore offer a range of benefits and policies which aim to assist employees during various stages of their lives and careers. For more information on these, please download the job information pack from our website.
How to apply
Please click on the "Apply for this job" button.
You will need to:
- Complete the online form (including the equal opportunities monitoring form).
- Upload a comprehensive CV and supporting statement.
The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
The deadline for applications is Sunday 20th September 2026, 11:59pm.
Interviews:
1st Interviews will take place on w/c 5th October 2026.
2nd Interviews will take place on w/c 12th October 2026.
You will also be required to provide proof of your eligibility to work in the UK.
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get support to succeed in school, in work and in life.

The client requests no contact from agencies or media sales.
Purpose of the Post
People are our greatest asset and we believe in developing the hearts and minds of our team and our wider network of VCSE partners.
The Director of Culture will provide leadership to ensure the VCSA has a supportive, inclusive, and high-performing culture across the organisation. This role ensures that our people feel valued, empowered, and aligned with our mission and values.
You will lead the design and implementation of our People and Culture strategy — embedding wellbeing, inclusion, and continuous learning across the organisation, ensuring every member of staff feels valued and empowered to achieve their best.
You will work alongside our Chair and lead the embedding of our Anti Racist principles within the organisation.
As a member of the Senior Leadership Team, the Director of Culture will work as part of that team to contribute to strategic planning and to ensure that the VCSA is a great place to work, where people thrive and feel valued.
You will provide leadership for workforce culture and development across the wider VCSE delivery community, including inclusivity, belonging, anti racist, solution-focused, relational, and collaborative approaches.
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The client requests no contact from agencies or media sales.
Environmental Justice Foundation
Global Head of Finance
£56,000 to £62,000 per year, dependent upon experience
Full-time Permanent
Bath based with a minimum of 3 days per week in the office
About EJF
The Environmental Justice Foundation (EJF) is a global non-profit organisation working to protect the natural world and our fundamental human right to a secure environment. We work at the frontlines of environmental injustice, alongside communities most affected by climate breakdown, biodiversity loss, and exploitation - transforming evidence into action, and injustice into lasting change.
Through field investigations, rigorous research, and strategic international advocacy, we expose environmental crime, challenge impunity, and catalyse systemic reform. Our work delivers real-world impact, shaping policy, strengthening governance, protecting vital ecosystems, and defending those who risk their lives to safeguard them.
Our campaigns span four interconnected areas: oceans, climate, forests and wetlands, and the training, protection, and empowerment of environmental defenders and investigative journalists. From illegal fishing and plastic pollution to deforestation, land grabs, and climate breakdown, we confront some of the most complex and urgent crises of our time - always with a focus on accountability, equity, and durable solutions.
EJF has a diverse team of campaigners, filmmakers and community mobilisers working across four continents, united by a shared ambition: to protect people by protecting the planet. We are bold, evidence-led, and impact-driven. We speak truth to power - and we build pathways to a fairer, more resilient future.
About the role:
This is a rare opportunity for an experienced and conscientious qualified accountant to join a dynamic, high-impact team working to protect the global environment and defend human rights. Reporting to the Chief Operating Officer, you'll lead the international finance team and provide financial insight and analysis to the CEO and Senior Management Team to support a fast-growing, ambitious charity.
This role is right for you if you're an energetic, meticulously organised finance professional with a strong commitment to protecting the environment and the people who depend on it. You'll work globally to ensure EJF's financial administration runs efficiently in every country where we operate, securing value for money so that resources are focused on delivering impact.
Key responsibilities:
- Maintaining and improving EJF's global financial policies, systems, controls and processes, ensuring they are applied consistently in every country where EJF operates.
- Managing six finance staff working in the UK and overseas.
- Ensuring the production of accurate, accessible and insightful monthly and annual global financial reporting for internal and external audiences.
- Providing strategic financial forecasts, insights and advice to the CEO, Senior Management Team and Trustees to inform planning and decision-making.
- Preparing budgets for funding proposals and ensuring accurate and timely financial projections of spend against grants and reporting to funders.
- Leading the annual organisational budget process, including multi-year financial plans.
- Mentoring team leads on financial budgeting, tracking and expenditure oversight.
- Monitoring and ensuring value for money in expenditure, identifying and removing inefficiencies and waste.
- Developing and executing EJF's treasury strategy, including managing currency risk and reserves.
- Overseeing payroll and pensions, working with external providers where relevant.
- Completing regulatory returns as required by the Charity Commission and statutory bodies in the countries of operation.
- Leading the annual external audit and overseeing the preparation of statutory accounts.
- Managing financial risk, including safeguarding EJF against fraud, and maintaining relationships with auditors, banks and other professional advisers.
Essential skills and experience
- Demonstrable commitment to EJF’s vision, mission and values and a determination to change the world for the better.
- Qualified accountant with a superb eye for detail.
- Minimum of six years' work experience, preferably in the international charity sector, including responsibility for managing a finance team.
- Demonstrable experience designing and implementing financial controls and securing good value for money through procurement and commissioning.
- Strong IT skills, and experience managing IT systems and/or databases.
- Excellent communication skills, in writing and in person.
- Proactive and solution-oriented, highly organised and self-motivated.
- Enthusiastic, outgoing and friendly, able to work in a growing, diverse, international team with minimal supervision.
- Experience of working with the UK Charity SORP and the production of the annual report and accounts.
- Experience with multi-currency income & expenditure and management of the processes around sub-grants to overseas partners.
- Ability to travel to EJF's countries of operation to assess the development and implementation of financial systems and to manage finance staff.
What we offer
- 22 days’ annual leave (exclusive of bank holidays), increasing with each year of service, plus additional paid leave between Christmas and New Year.
- Private healthcare package.
- Generous pension scheme, with employer contributions increasing over time.
- Flexible working hours and hybrid working (typically 3 days in the office / 2 from home).
- Cycle-to-work scheme.
- A dynamic, supportive, and inclusive working environment, with genuine opportunities for professional development and career progression.
- The chance to contribute to an organisation delivering real-world impact for people and planet.
We are an equal opportunities employer and welcome applications from all backgrounds.
Closing date 20th September
Interview date 1st / 2nd October
Help shape the UK’s dedicated Muslim Cancer Support Network. Lead, inspire and support volunteers delivering faith‑sensitive cancer support across the country.
Safeena is the UK’s dedicated Muslim Cancer Support Network, created to ensure no Muslim facing cancer feels alone. As we grow into a professionally governed national charity, we are recruiting a Volunteer Manager to lead, develop and support our expanding volunteer workforce.
The Volunteer Manager will oversee Safeena’s national volunteer programme including Befrienders, Community Champions, Bereavement Volunteers and operational volunteers, ensuring high‑quality recruitment, training, safeguarding, supervision and ongoing support. This role is central to Safeena’s transformation programme, helping build a credible, compliant and compassionate volunteer service that reflects the needs of Muslim communities affected by cancer.
Key Responsibilities
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Recruit, onboard and train volunteers
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Deliver induction and ongoing training programmes
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Provide supervision, wellbeing support and reflective practice
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Coordinate rotas, assignments and community outreach activity
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Maintain volunteer records, policies and compliance
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Promote Safeena’s volunteer opportunities across communities and mosques
Person Requirements
Essential
-
Experience managing or coordinating volunteers
-
Strong organisational and communication skills
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Ability to support volunteers in emotionally sensitive roles
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Knowledge of safeguarding and confidentiality
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Confident delivering training or group sessions
Desirable
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Experience in charity, community or health settings
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Understanding of Muslim communities and culturally sensitive support
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Training in safeguarding, bereavement or cancer awareness
The client requests no contact from agencies or media sales.
As an Organisational Change & Development Consultant, you'll play a key role in delivering people, culture, talent, organisational design and development projects that support the British Heart Foundation's People Power. Working within the Talent &
Organisational Development team, you'll partner with change specialists, learning technologists and learning and development professionals to drive meaningful organisational change.
Reporting to the Head of Organisational Change, you'll provide project and consultancy support across the Organisational Change and Talent & Leadership teams. You'll work collaboratively with stakeholders to identify challenges, develop evidence-based solutions and deliver initiatives that support organisational priorities.
You'll lead projects and workstreams, develop change, communication and training plans, support organisational design activity and use research, insight and stakeholder feedback to drive successful outcomes. You'll also contribute to business reporting, project evaluations and wider Talent & Organisational Development programmes and events.
About You
As our ideal candidate, you'll have:
- Knowledge of consulting skills, project management and organisational change principles.
- Experience managing multiple projects and supporting organisational change, development or design initiatives.
- Experience working within a Learning, Talent or Organisational Development environment.
- Strong stakeholder engagement, facilitation and influencing skills, with the ability to build effective relationships at all levels.
- Excellent written communication, presentation and organisational skills, with strong attention to detail.
- Strong analytical, research and problem-solving skills, with the ability to use insight and data to inform decision-making.
- A proactive, solutions-focused approach, with the confidence to take initiative and embrace new ways of working.
- The ability to apply behavioural insight to support people development and organisational change.
- Strong IT skills, including Microsoft Word, Excel and PowerPoint.
A qualification in HR, Learning, Organisational Development or Organisational Change would be advantageous, as would knowledge of organisational design principles and processes.
If you're passionate about helping organisations navigate change and delivering initiatives that create positive people and organisational outcomes, we'd love to hear from you.
Working arrangements
This is a project-specific fixed-term contract for 9-12 months, created to deliver the change and communications for our strategic programme to transform BHF into a skills-powered organisation.
This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
Belonging at BHF
By embracing diversity and fostering an inclusive environment, we strengthen our ability to achieve our mission of saving and improving lives, ensuring our work reflects and serves the needs of every community across the UK.
To hear from our people, check out Belonging at BHF.
Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer.
Benefits and development
At BHF, we offer a comprehensive range of benefits designed to support our colleagues’ wellbeing and professional growth.
To find out more about our benefits you can download the Benefits document at the bottom of this page or check out our Benefits and Development pages.
Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.
Interview process
The interview process may take place in-person or virtually via MS Teams.
How to apply
It’s quick and easy to apply for a role at the BHF. Just click on the apply button below. All you’ll need is an up-to-date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria.
Our recruitment processes are fair, accessible, and inclusive. BHF use anonymous CV software as part of the application journey.
We support responsible use of AI to help shape your application. By applying for a role at BHF, you confirm that your application is authentic and reflects your own skills and experience, to ensure everyone is assessed fairly.
Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.
Our vision is a world free from the fear of heart and circulatory diseases.
The client requests no contact from agencies or media sales.
Head of Earned, Shared and Paid Digital (2666)
- Location: Oxford UK/ (with the ability to work from home under Oxfam GB's hybrid working arrangements)
- Workplace Type: Hybrid
- Hours: 36 hours per week
- Salary: £49,601 with a discretionary range up to £56,518 depending on experience
- Job Family: Communications
- Division: CEO Office
- Grade: B
- Job Type: Open ended
- Closing Date: 30 September 2026
- Country: United Kingdom
Oxfam is a global movement of people working together to end the injustice of poverty.
The Role:
As Oxfam's Head of Earned, Shared and Paid Digital, you will work collaboratively across teams to shape the strategic direction for how Oxfam earns attention, engages audiences, and grows its reach across organic social, paid digital and channels beyond our own. Together, you'll ensure that this engagement translates into income, influence and long-term support for our mission.
You will lead and empower our organic social and paid digital teams, holding oversight of day-to-day activity while focusing on elevating and optimising our channel, platform, targeting and digital marketing strategies. You will support your teams to deliver brilliantly by setting a clear creative direction, providing strong editorial and brand stewardship, and embedding a data-led approach to performance and learning. You'll create the space, confidence and connections that enable teams to think beyond individual channels and deliver integrated, audience-focused work.
Working closely with the Head of Digital and Head of Owned Digital, you will help shape Oxfam's wider digital strategy and strengthen our impact across the organisation. By building strong relationships with colleagues and stakeholders, you will bring audience insight into campaigning, fundraising and public engagement activity, ensuring digital expertise informs decision-making and positioning the team as a trusted strategic partner.
If you have any questions about the role, we'd love to hear from you.Please e-mail us at , making sure you include the job title and reference number of the role you're asking about.Please be aware we are unable to accept CVs or applications via e-mail.To apply, please use the "apply now" button on the right hand side of this advertisement.
What we are looking for:
We’re looking for a candidate who cares about Oxfam's mission to end poverty and is personally aligned to our feminist principles and values of empowerment, accountability and inclusion in all you do.
An ideal candidate for the role will also have:
- Experience of managing a multi-disciplinary team and the performance of others
- Lived experience (s) or evidence of learning/taking action on anti-racism and inequalities.
- Strong knowledge of digital platforms, marketing technologies and industry trends.
- A proven track record of growing income, influence and audience engagement through digital channels, ideally within the charity, campaigning or wider social impact sector.
- Proven experience of crisis and reputation management within digital channels.
- Proven success in developing audience-led digital strategies and integrated campaigns across earned, shared and paid channels that deliver measurable impact.
- Excellent stakeholder management skills, experienced in proactive collaboration across organisations.
- Outstanding communication skills, with the ability to engage, inspire and influence a wide range of audiences.
- A strong commitment to Oxfam's values.
We offer:
We offer a competitive salary and a range of additional benefits to staff including flexible working options, generous pension scheme, annual leave, additional leave allowances, company sick pay, life assurance and a range of other benefits.
From the day you join Oxfam we invite you to stretch and learn in your role. Our wide range of Learning & Development opportunities includes in-house courses, e-learning modules, on-the job learning opportunities, coaching and mentoring, and much more.
You can read more about all Oxfam has to offer
Flexfam:
We believe flexible working is key to building the Oxfam of the future, so we’re open to talking through the type of flexible arrangements which might work for you.
How to apply:
As part of your online application, please upload your up to date CV and Cover Letter explaining your suitability against the essential criteria in the job profile.
Our values and commitment to safeguarding
Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom Oxfam GB engages. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our are recruited to work for us.
The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Oxfam GB also participates in the .In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.
We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply.
About us
Oxfam is a global community who believe poverty isn’t inevitable. It’s an injustice that can be overcome. We are shop volunteers, women’s right activists, marathon runners, aid workers, coffee farmers, street fundraisers, goat herders, policy experts, campaigners, water engineers and more. And we won’t stop until everyone can live life without poverty for good.
is a member of of 21 organisations working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries.
A thriving diverse Oxfam:
It’s people power that brings about change. To play our part as a global organisation working to overcome poverty and inequality, we need equality, diversity and inclusion across our community of staff, partners and volunteers. Together, we’re committed to becoming a more diverse workforce, better able to tackle the global challenges that face our world today.
To do that:
- We need to dismantle the unequal power structures that exist everywhere, this including Oxfam and the wider development and charity sectors.
- We need an inclusive Oxfam where everyone can bring who they are to our work and feels celebrated for the differences they bring.
- We want and need everyone, and that means we need you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
💚 About Movement
Movement builds the campaign infrastructure behind some of the most effective progressive organisations in Europe. Our platform powers CRM, communications, and campaigning for trade unions, NGOs, charities, and political parties. The Labour Party used Movement to win the 2024 General Election. The NEU, UNISON and Greenpeace use it every day to organise, mobilise, and win.
🎯 The role
Our clients split into two worlds. Trade unions run ballots, organise workplaces, and mobilise reps. NGOs and political parties run campaigns, fundraise, and fight elections. Each world deserves a dedicated lead who knows it inside out.
You'll be that lead for NGOs and political parties, working alongside our Head of Campaign Success for Trade Unions. You'll take on our priority NGO and political party accounts.
The shape of the role will shift as the segment grows. Our trade union book is deep. Our NGO book has flagship names but fewer of them, so at the start you'll spend a lot of time helping us win new NGO and political party clients. Sales for this segment is founder-led, and you'll be the founder's right hand: running demos, working events, building relationships across the sector, and onboarding what we win together. As the book fills out, the role tilts towards account management and campaign success. You'll be growing your own future job.
This is a hands-on role. You'll set up accounts from scratch, work out how a client's structure maps onto the platform, and troubleshoot technical issues as readily as you'll run a demo or a renewal conversation. You'll also take your turn on the support rota alongside other campaign success team members.
You'll manage one direct report. Their role covers our client community, training, webinars, case studies, frontline support, and some of our smaller NGO accounts.
🛠️ What you'll do
🚀 Help grow the NGO and political party segment (the biggest part at first)
- Work alongside the founder leading sales for this segment as their right hand on every deal
- Run product demos, solo or as part of a founder-led pitch
- Represent Movement at sector events, conferences, and meet-ups. Build the network that brings deals in
- Follow up inbound leads and keep longer conversations warm
- Help build proposals and contribute to RFP responses
🤝 Own our priority NGO and political party accounts (growing as we win)
- Build strong relationships with campaigners, digital leads, and data teams at our NGO and party clients
- Run onboarding for the accounts we land: kick-off, training, launch planning, and the first 90 days
- Drive adoption of the features that move the needle for each client, from branded RCS to share testing to organiser dashboards
- Lead renewal conversations. Spot churn risk early and act on it
- Find expansion opportunities and turn them into proposals
- Run quarterly reviews that clients actually find useful
🔧 Be the technical lead for your accounts
- Set up new accounts: provisioning, custom fields, tags, segments, and templates
- Configure integrations, single sign-on, and sender domains
- Triage and resolve technical issues for your accounts, escalating to engineering when needed
- Take your share of support days on the rota, covering the inbox for the whole client base alongside the rest of the team
- Translate between campaigners and engineers. You'll be fluent in both languages
🌱 Manage and develop your direct report
- Set priorities for our client community, training, webinar, and case study work
- Oversee our smaller NGO & WhatsApp only account book, which your report manages day to day
- Support their development as their role grows
- Build support workflows that scale as the client base does
🔍 Who we're looking for
You've probably done one of these:
- Worked in sales, account management, or implementation at a campaigning platform or similar such as Action Network, Engaging Networks, or NationBuilder, and know how NGOs buy
- Run digital, data, or a CRM at an NGO, charity, or political party, and been the person who actually built the segments and fixed the emails
- Led campaigns with serious digital infrastructure behind them and managed the platform relationship from the client side
Experience inside the NGO, charity, or party world counts for a lot here, especially alongside commercial experience. We're not ruling out people from outside the sector.
✅ You'll need
- Confidence running demos and holding your own in commercial conversations, plus a genuine appetite for events and networking
- Real experience with campaigning or CRM platforms as a power user or administrator
- The technical depth to build an organisation from scratch. Give you a client's structure, branches, regions, teams, campaigns, and you can work out how it maps onto fields, tags, lists, audiences, and permissions
- The ability to read HTML or SQL and follow a technical conversation. You don't need to be an engineer, but you can't be scared of the tools
- Strong relationship skills. Clients should feel you're on their team
- A track record on retention. Renewals landed, churn spotted early, accounts kept and grown
- Experience managing someone, and the appetite to develop a report whose role is growing
- Willingness to take your share of support days. Everyone here covers the inbox, us included
- Genuine commitment to progressive causes. Our clients will feel if you don't mean it
✨ It would help if you have
- Knowledge of email deliverability, GDPR in a campaigning context, or the European progressive tech landscape
- A second European language
🎉 Why this role
- You'll own the priority accounts in a whole segment, and work shoulder to shoulder with a founder to grow it
- You'll see the whole company, not one corner of it
- A four day week as standard, remote-first with a London office when you want it
- Your clients will be organisations fighting for things that matter, and your work will directly affect whether they win
- Movement is profitable and growing, and this role grows with the segment you build
On a mission to empower progressive organisations with innovative digital tools to mobilise supporters and drive meaningful social change
The client requests no contact from agencies or media sales.


