Health and safety jobs
Are you a proactive Workplace or Facilities professional who thrives in complex environments? Do you enjoy creating great spaces and experiences for colleagues, members and visitors?
If you’re driven by purpose, sustainability and operational excellence, we’d love to hear from you.
The Institute of Physics (IOP) exists to help physics and the people behind it realise their potential for society and the planet. Our work is shaped by three priorities: Skills, Science and Society, as set out in our ambitious 2024 – 2029 strategy.
Why work at the IOP?
We’re a friendly, inclusive organisation where people are supported to thrive. We offer competitive pay, strong development opportunities and a generous benefits package, including:
- Excellent pension scheme
- Private medical, dental insurance and healthcare cash plan
- Eye care vouchers, flu vaccinations and EAP
- 25 days annual leave plus floating bank holidays
- Flexible working options
About the role
We’re looking for a Workplace Manager for 12 months to oversee the end‑to‑end delivery of workplace and facilities operations across our London HQ and rented sites. This hands‑on role covers Hard FM, Soft FM, building compliance, meeting room operations, sustainability performance and overall employee experience.
You’ll ensure our spaces are safe, compliant, welcoming and productive supporting everything from hybrid working to high‑profile events. You’ll manage a small team and contractor network, build strong internal relationships, and use data to drive continuous improvement.
Key responsibilities include:
- Leading Hard FM, Soft FM and workplace services
- Managing suppliers and ensuring strong SLA/KPI performance
- Maintaining statutory compliance and audit‑ready documentation
- Overseeing meeting room and AV readiness
- Driving sustainability (energy, water, waste, carbon)
- Managing budgets and procurement
- Enhancing employee experience and workplace culture
- Owning business continuity planning
- Using BMS/CAFM data to optimise performance
Potential projects include: refurbishments, lifecycle replacements and workplace improvements.
Who you’ll work with
You’ll collaborate with colleagues across the IOP, as well as members, visitors, contractors and suppliers.
What you’ll bring
Essential
- Strong Hard FM and Soft FM experience in a complex building
- Knowledge of statutory compliance and health & safety
- Leadership experience across mixed‑skill teams and contractors
- Supplier and contract management expertise
- Ability to use BMS/CAFM data for decision‑making
- Excellent communication and stakeholder skills
- Customer‑focused approach and passion for great workplaces
- IWFM Level 4–5 (or equivalent) and IOSH/NEBOSH-level H&S competency
Desirable
- Personal alcohol licence/DPS experience
- Authorised person disciplines
- First Aid and Fire Marshal/Warden
We know great candidates don’t always match every requirement. If you bring enthusiasm, curiosity and a willingness to learn, we’d love to hear from you.
How to apply
Alongside your CV, please include a cover letter explaining how you meet the person specification.
Working arrangements
We operate a flexible, trust‑based working model. While some flexibility is possible, this role requires regular on‑site presence due to its operational nature. We also meet in person once a quarter at our King’s Cross HQ.
Why join us?
- Work in an award‑winning building designed for innovation and sustainability
- Be part of a collaborative, mission‑driven organisation with national and global impact
- Shape high‑quality workplaces that support science, learning and community
- Enjoy a culture that values inclusion, wellbeing and professional growth
We’re committed to creating a welcoming and inclusive culture for everyone. If you need any reasonable adjustments during the application or recruitment process, please let us know we’re always happy to help.
Please note whilst we are unable to offer visa sponsorship for this role, we warmly encourage applications from candidates who already have the right to work in the UK and Ireland.
We strive to make physics accessible to people from all backgrounds.


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Vauxhall City Farm is looking for a dynamic Education Officer to support the delivery of our unique range of educational opportunities - from creative, curriculum-linked programmes rooted in animal care, gardening, wellbeing, and sustainability - to drop in community events throughout the year. You will play a vital role in supporting children, young people, and community groups, particularly those facing barriers to acheiving their potential, and be a vital part of the wider Vauxhall City Farm team. This is a rare opportunity to combine meaningful work with professional growth in one of London’s leading city farms.
We're looking for someone with:
- Experience delivering educational activities/workshops for diverse audiences
- Commitment to education, conservation and the environment
- A practical and enthusiastic approach to learning outside of the classroom
- Excellent verbal and written communication skills
- Excellent organisational and time management skills
- Excellent literacy, numeracy and IT skills
- Knowledge of safeguarding and health safety practices
- Comfortable working with and handling animals
- Willing to undergo an enhanced DBS check
Please note that the closing date and time for all applications is Tuesday 31st March at 9am.
We will aim to contact all applicants to inform them if they are shortlisted for interview by Monday 6th April.
Interviews will take place on Monday 13th April onsite at Vauxhall City Farm.
Our mission is to use the setting of our urban farm to provide a wide range of educational, recreational and therapeutic support programmes.



Community Development & Health Programme Manager - to cover Maternity Leave
Full Time - 37 hrs per week (largely office/community based with some limited work at home permitted)
Salary range - £41,363 - £47,513 per annum, dependant on qualification, skills & previous experience
Fixed term for 12-months covering a period of maternity leave
Based Newhaven with some travel to outreach and delivery locations across E. Sussex
You will be an experienced people, project, and services manager with a track record and flair for developing and delivering community-based services to contract, and which meet identified community needs, in a consistently high quality way. With strong financial acumen and the ability to develop and monitor budgets, you will analyse and explain variances, manage complex and time-limited funding streams, and collaborate regularly with the finance team. The role also involves developing and supporting project staff in effective budget management.
With responsibility for the strategic development of the community development & health work area; which incorporates community infrastructure support & development, youth & families, environmental and active travel initiatives; you will lead, direct & support a multi-disciplinary team who manage the contracts, services and day-to-day delivery of this broad work area.
Skilled at managing relationships with existing funders and commissioners, you will broker new partnerships, write bids and collaborate on funding tenders, ensuring sustained funding for services which support people with complex challenges in our communities. With excellent organisation, communication, finance and project management skills, you will demonstrate sensitivity to the ambitions of this work area and to SCDA’s vision.
We are looking for people to join our team who have the qualities and skills we feel would most benefit our service users; professionalism, empathy, kindness and understanding. In return, we recognise people want to work in a supportive environment with friendly colleagues. We offer a flexible approach to delivery where possible, annual leave of 23 days per year pro rata plus bank holidays and sick pay from the start (increasing with service), additional sick pay for necessary operations and recovery, a pension scheme, bereavement leave, and managers who are available to you… plus a day off for your birthday!
Based Newhaven with travel across E. Sussex, car driver and owner preferred as many delivery locations are rural and not served well by public transport. Post subject to DBS check.
Closing date: 5pm Sunday 22nd March 2026
1st stage interviews: 1st April 2026 in Newhaven
For the job description and to apply, please visit our website.
You may think that you’re not a 100% match to what we’re looking for, but we recognise that some skills and experience may be transferable rather than an exact match. If you’re unsure about whether to apply, please do contact the HR team and we would be happy to arrange an informal discussion with the recruiting manager.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Role: Service Manager – Day Centre & Activities Hub
Salary: £30,750 per year
Hours: 37.5 hours per week
Contract type: Fixed term contract until 31st March 2028
Location: Bath
Additional information:
- Participation in an out-of-hours on-call rota, approximately once in every 15 weeks.
- Standard working days will be Monday to Friday; however, flexibility will be required to work occasional mornings, evenings, and weekends to support the needs of the service.
About Julian House:
Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.
If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!
About the Role:
This is an exciting brand‑new opportunity for a passionate and dynamic Service Manager to lead our Day Centre and activity programme! This is your chance to make a real impact by shaping a vibrant, inclusive, and supportive environment for the people we work with.
In this role, you’ll take the lead on coordinating and overseeing the day‑to‑day running of the service, as well as supporting our amazing team of support workers and volunteers. No two days will be the same — you’ll design and deliver creative, engaging, and meaningful activities tailored to the needs, interests, and goals of our clients.
You’ll also build strong, collaborative relationships with internal teams and external partners, helping to open doors to new opportunities and ensuring our clients receive the very best support. If you’re someone who loves bringing people together, creating positive experiences, and driving a service forward, we’d love to hear from you!
What you’ll be doing:
- Lead a vibrant activity programme: Oversee the delivery of a varied and stimulating timetable of day centre activities, ensuring they are tailored to the needs, interests, and preferences of our clients.
- Support and guide your team: Provide clear line‑management support to staff and volunteers, helping them thrive in their roles and deliver the best possible experience for clients.
- Champion safety and safeguarding: Manage local incidents and safeguarding concerns, ensuring all actions are taken promptly, recorded accurately, communicated with the right people, and followed up appropriately.
- Be the Health & Safety lead: Act as the service’s Health & Safety representative, ensuring the team and all stakeholders follow established safety guidelines and work within a safe environment.
Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.
What we’re looking for:
- Experience working with people who may have complex needs and/or challenging behaviours.
- Ability to manage teams and/or projects resulting in high quality client service.
- Knowledge and understanding of the care and support requirements of people experiencing social exclusion.
There are many great reasons to join our team!
- Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan
- 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
- 30% staff discount at Julian House charity shops
- A generous and competitive pension scheme
- A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
- Great opportunities for career development and free monthly training sessions from experienced facilitators
- For all the fantastic and valuable work, you’ll be doing, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands
- Reflective Practice sessions from objective, external facilitators
Our Ethos
As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.
If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.
DBS Checks
We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.
Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!
Join Swindon and Gloucestershire Mind and play a vital role in growing the support that makes life-changing mental health services possible. This is a unique opportunity to use your fundraising skills to make a genuine difference in local communities.
We are looking for a motivated and relationship-focused Fundraising Officer to join our team on a 12-month maternity cover contract. In this role, you will help generate sustainable income to support our mission of ensuring that nobody has to face a mental health problem alone. You will work closely with supporters, partners, and the wider community to develop and deliver engaging fundraising activities that inspire long-term support.
This is an ideal opportunity for someone who enjoys building meaningful relationships, delivering creative campaigns, and seeing the tangible impact of their work.
What you will be doing:
You will plan and deliver a range of fundraising activities, including community fundraising, corporate partnerships, and trust and foundation applications. You will help develop campaigns, support fundraising events, and identify new income opportunities to help us grow and diversify our funding.
You will build strong relationships with donors, volunteers, and partners, ensuring they feel valued, informed, and inspired to continue supporting our work. You will also support fundraising events, maintain accurate records on our CRM system, and help track and report on fundraising performance.
Why join Swindon and Gloucestershire Mind?
You will be part of a supportive, values-driven organisation making a real difference to people experiencing mental health challenges. Your work will directly contribute to sustaining and expanding services that empower individuals and strengthen communities.
We offer a flexible, part-time role with the opportunity to shape fundraising activity, develop your skills, and work alongside a passionate and collaborative team.
Who we are looking for:
We are seeking someone who is proactive, organised, and confident in building relationships. You will have experience in fundraising or income generation and a genuine passion for supporting mental health and community wellbeing.
You will be a strong communicator, able to engage supporters and partners effectively, and motivated by the opportunity to contribute to meaningful, lasting impact.
We provide advice and support to empower anyone in our local communities experiencing a mental health problem.



The client requests no contact from agencies or media sales.
At Thrive, our Practitioners work with plants and people to improve an individual’s physical and psychological health, social interaction. skills and confidence.
We’re looking for a Specialist STH Practitioner with qualifications in Horticulture and a Level 3 Certificate in Assessing Vocational Achievement who can deliver, primarily, our City & Guild Level 1 Practical Horticulture Skills for our Pathways programme. There would be some flexibility required to provide other Social and Therapeutic Horticulture (STH) programmes for adults in our gardens in Battersea Park and outreach settings.
Working alongside volunteers this role will support people with learning disabilities, autism, long term health conditions or disabilities to move into their next step in their life whether is further training or employment.
Based at Thrive’s London Centre in Battersea Park. The role will involve some work undertaken off-site in London and occasional travel to the Thrive Centres in Reading and Birmingham.
Appointment to this post will be subject to receipt of 2 references and a satisfactory Disclosure and Barring Service check. Thrive complies fully with the DBS Code of Practice. Having a criminal record will not necessarily prevent an individual from working for Thrive.
To apply, please email recruitment with your CV and a written statement explaining how you meet the person specification and what you will bring to Thrive.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join The Winchester Beacon in the role of Facilities and Compliance Manager and know that every day you are helping people to rebuild their lives and move on from homelessness. It is an opportunity to shape this new role at an exciting time of growth for the charity.
The Facilities and Compliance Manager is responsible for overseeing the efficient operation, safety and regulatory compliance of all charity facilities. This role ensures that buildings, systems and operations meet legal standards and support a safe and productive work environment.
Facilities Management
- Manage maintenance, repairs and upgrades across all sites.
- Oversee supplier relationships and service contracts.
- Implement sustainability and energy efficiency initiatives.
- Ensure physical and digital security systems are effective.
Compliance Oversight
- Develop and maintain compliance programmes aligned with UK regulations.
- Conduct audits and inspections; maintain documentation.
- Liaise with regulatory bodies and respond to inspections.
- Train staff on compliance policies and procedures.
Health and Safety
- Lead health and safety initiatives and risk assessments.
- Ensure emergency preparedness and incident response plans.
- Maintain compliance with HSE and environmental standards.
Remote Work and Hybrid Facilities
- Support remote and hybrid work policies, ensuring compliance with health and safety regulations for home-based employees.
- Coordinate remote access to facilities systems and documentation.
- Ensure remote workers have appropriate equipment and support.
Bachelor’s degree in Facilities Management, Engineering, Compliance or a related field or equivalent experience. Proven experience in facilities and compliance roles. Strong knowledge of UK health, safety and environmental regulations. Excellent organisational and communication skills. Proficiency in facilities and compliance management software. You will be supported for certifications including NEBOSH, ISO, CISI
To help break the cycle of homelessness by enabling people to rebuild their lives.
The client requests no contact from agencies or media sales.
The UK Health Alliance on Climate Change (UKHACC) is a registered charity that brings together the UK’s leading health organisations, representing more than one million health professionals, to advocate for responses to climate change that protect and promote health. Through coordinated, collective action, the Alliance communicates the relationship between health and climate change to government, the public and other health professionals.
We are seeking a dynamic, motivated, and professional Director with excellent policy, project management, and interpersonal skills, experience in strategic communications and change. The right candidate ideally also has experience in advocacy, and a track record of building consensus and leading campaigns. .
The Director will be responsible for the Alliance’s overall strategy, oversight of the communications, policy and public affairs programmes, projects, and engagement with Alliance members and key external stakeholders. They will work closely with the Chair and trustees and develop good working relationships with senior leaders and public affairs and communications teams from the membership organisations that make up the Alliance. As the sole employee, the Director needs the professional capacity to coordinate strategic and operational delivery across all areas of the charity and ability to manage multiple stakeholder relationships. They will develop and lead a strategic focus to increase income generation and build a small team of staff to enable the organisation to continue to grow.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mind In Enfield and Barnet combines over 50 years of experience to improve peoples mental health in Enfield, Barnet and beyond. We are led by lived experience and driven by a passion to support and protect people’s mental health in ways that they want.
An exciting opportunity has arisen for a Cafe Worker to assist with the day to day running of our community cafe! This role will support the initial set up and launch, day to day running and ongoing development of our small, friendly community café.
The role includes serving customers, preparing food and drinks and helping to create a welcoming environment for everyone, while maintaining a clean and organised café environment. Also, to support groups in the café and to contribute ideas and effort to help the café grow as a friendly, inclusive and sustainable community space.
The Café offers the following:
- Opening Hours 10.30am – 2.30pm
- Types of food – drinks and healthy snacks throughout, pre-ordered (can be on the day) main meals 12.30pm - 1.30pm
- Types of clients – staff and volunteers, clients on-the-day (from any service), plus current / former / prospective non on-the-day clients as ‘members’
- Pricing – reasonable / community rates (as compared to other local provision), with provision for discounts (e.g. doing a ‘paid for’ activity)
Key Responsibilities Include:
-
Taking orders, serving customers, and answering questions about the menu. Being respectful and inclusive to all café visitors and contribute to the development of a safe, welcoming environment.
-
Preparation of food and drink.
-
Operate the till with card transactions.
- Maintain excellent hygiene and health & safety standards, including clearing and wiping tables, washing up, and ensuring the kitchen and seating areas are clean and tidy.
Food hygiene certificate is desirable. Full training will be provided. This opportunity would suit someone friendly and approachable with excellent customer service skills. We also require the individual to be punctual, reliable and trustworthy and respectful of all community members, including vulnerable groups.
This is a part-time, paid role across 20 hours per week, (Monday to Thursday 10am – 3pm). Please see full attached job description.
Promoting good mental health and empowering everyone experiencing mental health problems to live with, manage and recover from their condition.


The client requests no contact from agencies or media sales.
The Peer Support In-Reach Service is a partnership between several local Minds. Senior Peer Support Workers and Peer Support Workers, who have direct lived experience of mental health issues, are working on in-patient wards in Croydon, Greenwich, Lambeth, Lewisham and Wandsworth to provide recovery-focused peer support to people as they leave hospital and journey towards living independently in the community.
We are seeking a Senior Peer Support Worker to join the team in Lewisham and line manage the Peer Support Workers.
You will use your lived experience whilst on the ward to help people to build skills to manage their home, finances, connect with family and friends, pursue social or vocational interests, to get more involved in their local community and to stay physically and mentally well.
Your support will be person-centred and may include mentoring, coaching, emotional support and facilitating access to community activities, practical support, work or study. The role will be ward-based initially until the patient is ready for discharge; you will then work with them to develop their support plans and goals. You will support them with the transition into the community for up to 6 weeks, helping them to connect with community resources to ensure they are well-supported in the community and working towards their goals.
Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.
Closing date: Sunday 15th March (11:59pm)
Likely interview date: Week beginning 23rd March
We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.
About Us
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Read more about staff benefits and why staff love working here on our website.
We work to be there when it matters for people living with mental health problems and dementia in Bromley, Greenwich, Lambeth, Lewisham, and Southwark



Salary: Up to £42,440 GBP gross per annual (dependent on experience)
Hours: Full-time
Duration: Permanent
Location: UK-Med Office, Manchester, UK with hybrid working (approximately 30% on-site)
Can you guide leaders through complex people challenges while strengthening HR compliance across a global organisation?
UK-Med is a frontline medical aid charity. Born of the NHS, we’ve been working for over 30 years towards a world where everyone has the healthcare they need when crises or disasters hit.
As UK-Med continues to grow and expand its global humanitarian response, we are strengthening our people practices to ensure they remain fair, consistent, and compliant across the countries where we operate. In this context, the Employee Relations & HR Compliance Manager will play a pivotal role in driving high standards of HR practice across the organisation.
You will lead on complex employee relations matters, including investigations, disciplinary and grievance cases, performance concerns, and organisational change processes. Acting as a trusted advisor to managers and leaders, you will ensure that people decisions are fair, consistent, and aligned with UK employment law and international HR standards.
Alongside employee relations leadership, you will oversee HR compliance and governance processes, ensuring that employment practices, documentation, and HR record management meet legal, audit, donor, and organisational requirements across multiple countries. You will work closely with senior HR colleagues to maintain compliant policies, support safeguarding investigations where required, and strengthen HR systems and processes that support a growing international workforce.
This role will collaborate closely with the Director of People, Heads of HR, recruitment and payroll teams, providing expert advice and coaching to managers while promoting a culture of accountability, transparency, and respect.
This is an exciting opportunity for an experienced HR professional who thrives on solving complex people challenges, strengthening organisational governance, and supporting leaders in a fast-paced humanitarian environment. Your work will play a key role in ensuring UK-Med continues to operate as a fair, compliant, and people-centred organisation as we deliver life-saving healthcare to communities affected by crises.
We offer a competitive salary and benefits, a collaborative environment, and the opportunity to make a meaningful difference through humanitarian work. UK-Med is an ambitious and expanding organisation, and this role offers a unique opportunity to shape the organisation’s employee relations and compliance practices as we continue to grow
How to apply
We strongly recommend that you read the Candidate Information Pack – ER & HR Compliance Manager - March2026 before applying.
To apply, please complete the questions and submit your CV through our Online Jobs Portal as soon as possible.
Applications must be submitted no later than 30th March, 2026.
UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.
UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.
The client requests no contact from agencies or media sales.
Liberty is seeking a Facilities and Compliance Manager to deliver high-quality, proactive support across data and IT, property, facilities, and health and safety. This role underpins the organisation’s operations and ensures we can deliver our external mission as effectively as possible.
The successful candidate will have experience in a similar role and be motivated by improving systems and processes. They will have strong attention to detail, a proactive, can-do attitude, and excellent written communication skills, with the ability to develop clear, user-friendly policies and procedures from scratch. The post-holder will thrive on providing a mix of practical hands-on facilities and infrastructure delivery (including IT and Health and Safety), and project/contractor management.
You will have a strong commitment to Liberty’s anti-oppression values and strategy.
Liberty fully embraces flexible working and is committed to employee development. We aim to encourage people from all backgrounds to work with us and are particularly interested in hearing from people from minority backgrounds and all socio-economic sections of society.
The deadline for applications is 9am Monday 6 April 2026
Applications received after this deadline will not be considered.
Please be aware that we do not accept CVs for this role. All applicants must complete the application form to apply.
First round interviews will be held online on Thursday 23 April 2026
Second round interview will be held in person on Thursday 30 April 2026
Apply via the job board on our website.
Liberty challenge injustice, defend freedom and campaign to make sure everyone in the UK is treated fairly.
The client requests no contact from agencies or media sales.
The Operations Officer role is responsible for ensuring the smooth running of the office and providing administrative and operational support to the team. This role keeps the office organised, efficient, and welcoming, while supporting the CEO and employees with day-to-day needs. Your day is likely to involve:
Team Support
• Assist with calendar management for the CEO
• Organise team meetings
Support management and team members with administrative tasks
• Book travel and accommodation for the team
• Support recruitment by posting jobs and scheduling interviews
• Assist with onboarding by ensuring equipment and resources are ready Office & Operations Support
• Welcome guests at reception and manage general enquiries including emails and phone calls
• Oversee day-to-day office operations, ensuring smooth functioning
• Manage meeting rooms, desk rental, and hotdesking areas
• Maintain relationships with service providers and review contracts
• Assist with office events and team activities
• Purchase and monitor office and IT supplies
• Monitor office expenses
• Ensure compliance with Health & Safety regulations and conduct risk assessments.
This role is ideally suited to a candidate who possesses prior experience in a comparable position and demonstrates advanced proficiency in the use of business applications, including Microsoft Excel, Microsoft Teams and email systems.op
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About We Care Home Improvements (WECHI)
WE Care Home Improvements (WECHI) is a well-established home improvement agency dedicated to helping older, disabled and vulnerable people live safely, independently and with dignity in their own homes. Working across Bristol, Bath & North East Somerset (B&NES) and Gloucestershire, we deliver vital minor adaptations, ramp installations and handy person services funded by commissioners as well as self-funded customers.
We are now seeking a dynamic and experienced Head of Handy Person Operations to lead our Customer Service and Maintenance Technician teams. Reporting directly to the CEO, this is a pivotal leadership role with overall accountability for service delivery, operational performance and growth across our Handy Person contracts. You will ensure seamless coordination between frontline support and technicians on the ground, shaping an outstanding customer experience from first contact to job completion.
Abou the role
What you'll do
- Lead and manage the Customer Service Team (including the Deputy) and Maintenance Technician Team, ensuring high performance and collaboration.
- Oversee the effective delivery of minor adaptation services across Bristol and B&NES, and the ramp service in Gloucestershire, meeting commissioner requirements and service standards.
- Manage end-to-end workflow between customer service and technicians, ensuring timely scheduling and efficient job completion.
- Take ownership of service performance, financial targets (cost, income, volume) and budget management, monitoring and explaining variances.
- Drive continuous improvement, resolving operational and health & safety challenges alongside the Head of Service Delivery and Senior Technical Officer.
- Oversee risk assessments, method statements and staff training to ensure safe, compliant working practices.
- Own and manage key operational systems (including EPIX), phone system settings, stock control, fleet compliance (DVLA checks, insurance, MOTs) and supplier relationships.
- Lead pricing reviews and ensure best value from suppliers and partners.
- Manage complaints from start to resolution, ensuring a positive customer outcome.
- Represent WECHI at commissioner meetings and stakeholder events, maintaining strong relationships with partners including housing associations and commissioners.
- Lead data collection, ED&I reporting and performance analysis to inform business planning and growth.
- Identify and develop new Handy Person service opportunities, supporting regional growth and innovation.
Who we're looking for
- An experienced operational leader with a track record of managing service delivery teams.
- Strong financial and commercial awareness, with experience managing budgets and performance targets.
- A confident communicator who can build effective partnerships with commissioners, stakeholders and suppliers.
- Highly organised, with the ability to manage multiple operational priorities while maintaining attention to detail.
- A collaborative leader who motivates and supports teams to deliver high-quality, person-centred services.
- Committed to health & safety, compliance and continuous improvement.
- Passionate about delivering services that promote independence, wellbeing and dignity.
Why join us?
- Make a tangible difference in the lives of older and vulnerable people across our region.
- Be part of a collaborative, supportive and flexible work environment where your leadership truly matters.
- Help shape and grow an essential community service with real impact.
- Receive a competitive salary (£37,000 – £40,000 depending on skills and experience) plus generous benefits and development opportunities.
- Work directly with senior leadership, influencing strategy and service innovation.
Additional information
- To download the full Job Description and Person Specification: Head of Handy Person Operation JD_2025.pdf
- To apply, please submit your CV and a supportive statement (not more than two pages) telling us why you are the right person for this role.
- Application deadline: Sunday 15 March 2026 (11:30pm)
- Please note: We reserve the right to close this advert early if sufficient suitable applications are received. Shortlisting will take place on a rolling basis, and early applications are strongly encouraged.
- Interviews: Week commencing 16 March (mid-end week) and beginning of week commencing 23 March.
Disclaimer: We Care Home Improvements is unable to offer sponsorship or take over the sponsorship of employment visas at this time. All applicants must have the permanent right to work in the UK without restriction.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
- Location: West Berkshire
- Annual Salary: £47,710.05 (inflationary uplift effective 1st April 2026)
- Hours per week: Full time (37.5 hours)
- Required: Full UK driving licence and access to a car/vehicle. Level 5 in Health and Social Care
Help lead the kind of support that helps people live life their way
At Affinity Trust, we support people with Learning Disabilities, Autism and related support needs to live the kind of lives most of us take for granted - ordinary, full, and led by choice. As an Operations Manager, you will be leading a team that is all about making that happen across our supported living services in West Berkshire.
How will I be effective?
You will show others what good support looks like, helping managers and teams grow their confidence and skills to do their best.
You will build relationships with families and stakeholders so that the people we support can achieve great outcomes in life.
You will encourage teams to be creative, courageous, and practical in helping people live life their way.
What will I do as an Operations Manager?
- You will ensure people are in receipt of amazing, safe, and consistent support which is always shaped around them.
- You will lead with heart, setting a clear example and creating a place where everyone feels respected and valued.
- You will bring people together to work in the same direction, making sure the people we support are truly at the centre of everything.
- You will help people have real choice and say in their lives.
- You will maintain and manage an effective budget.
- You will be responsible for enhancing and maintaining quality and compliance across all the locations under your management.
- You will be the Registered Manager for your locations and be part of the on-call rota . This post reports into the Divisional Director.
What do I need?
- You will have previous experience managing teams (managers) in supported living, ideally supporting adults with Learning Disabilities and Autism.
- You will have a clear understanding of the expectations set by our regulators, the CQC.
- You will need previous experience in managing and maintaining a budget.
- You will need a proven history in driving and maintaining KPIs, compliance, and quality.
- You are confident using tools like Word, Excel, and other everyday IT systems.
- You will need to work flexibly, as required and be prepared to frequently travel across the area.
This role is classed as a Hybrid role and so travel expenses will be calculated deducting your usual commute to the registered location, in this case our Newbury Office. For this role you are required live within 1 hour travel distance of the boundary of West Berkshire and the locations you will be registered to support.
The client requests no contact from agencies or media sales.


