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Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Overcoming MS:
Every five minutes, someone, somewhere in the world is diagnosed with multiple sclerosis (MS). For many, those words are followed by fear, uncertainty and unanswered questions. Too often, people leave appointments without knowing how nutrition, exercise, stress management and other evidence-based lifestyle changes can play an important role alongside medical treatment.
Overcoming MS is the leading global charity dedicated to helping everyone with MS live well. We turn the best available evidence into practical support people can use every day. Together with our global community and healthcare professionals, we're working to make healthy lifestyle support part of everyday MS care.
Job summary:
As Overcoming MS enters its next phase of growth, data, digital insight and audience understanding will play an increasingly important role in helping the charity deliver its strategy and maximise its impact.
The Data & Insights Manager will lead the organisation's approach to data, audience insight and digital performance, ensuring that information is transformed into meaningful insight that supports better decision-making, improves supporter engagement and strengthens organisational effectiveness.
Working across Communications, Fundraising and Services, the postholder will oversee website performance, audience segmentation, reporting, data governance and organisational insight. They will champion a data-informed culture while ensuring colleagues have access to high-quality data, clear reporting and practical recommendations to improve performance.
The role combines operational delivery with continuous improvement and strategic development. Technical CRM development will be delivered through external specialist partners, allowing the postholder to focus on organisational insight, audience development and digital optimisation.
Key Responsibilities
1. Reporting, Insights & Decision Support
2. Audience & Supporter Development
3. Data Governance & Continuous Improvement
4. Data Capability & Organisational Development
5. Website Performance & CMS Management
Person Specification
Essential
Experience
Knowledge
Skills
Desirable
This job description outlines the main responsibilities of the role but is not intended to be an exhaustive list. Duties may evolve over time, and the post-holder may be required to undertake other reasonable tasks consistent with the level of the role.
What can we offer you?
Our staff benefits include:
How to apply
Please send your CV and a covering letter by clicking on the 'apply now' button.
Application timeline:
Please respond ASAP, as we will start screening candidates as soon as we receive applications.
Our Commitment to Equity, Diversity and Inclusion
We want Overcoming MS to be a welcoming, inclusive and supportive place to work, where people feel valued and able to thrive. We actively encourage applications from people of all backgrounds, experiences and communities, particularly those currently underrepresented in the charity sector.
We know that people sometimes hesitate to apply unless they meet every requirement listed. If this role feels like a good fit for you, we’d still encourage you to apply.
If you need reasonable adjustments or information in a different format during the recruitment process, please contact us.
We're here for everyone with MS who wants to take control of their health and wellbeing.

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Operations and Outreach Officer supports the smooth running of Cambridge City Foodbank’s operational service, from warehouse to Foodbank Welcome Centres and to Fairbite Food Clubs. Principally community focused it includes supporting good-practice in centres, networking with support agencies, working with visitors/members, and promoting CCFb with community groups
.
● Support the operation of Foodbank’s Welcome Centres and voucher system – helping develop good-practice, train volunteers, resolve issues and ensure a welcoming service.
● Obtain regular feedback from foodbank visitors via surveys, interviews and work with groups, to help improve services through listening.
● Support the inclusion and development of those with lived experience of food poverty, identifying skills and talents and encouraging their contribution in Foodbank services.
● Update ‘support service’ signposting information - Schedule agency visits to centres, attend meetings to identify / develop support pathways. Create signposting resources. Inform / train volunteers on support services available for Foodbank visitors and Fairbite members.
● Support the operation of Fairbite Food Clubs ‘social supermarkets’ – providing operational support to the Fairbite Network Manager. (Includes occasional evening and weekends)
● Support Warehouse operations – working with the Warehouse & Logistics Coordinator to ensure smooth running of the warehouse. (Inc. lifting, and driving manual & automatic vans)
● Promote the work of the foodbank within the community. Visiting community groups, churches and local businesses to talk about the Foodbank’s work and encourage referral or donation partnerships. (Includes occasional evenings and weekends)
● Assist coordination of the Supermarket Food Drives
● Other activities may be requested from time to time by the CEO, and senior staff, consistent with the job role and the needs of the Charity.
Personal Specification:
Technical skills and minimum knowledge:
● Experience of coordinating / managing projects.
● Experience managing and working with volunteers.
● Experience of working alongside people affected by poverty, inequality and hardship.
● Able to work on own initiative to obtain information and appropriately convey to others.
● Confident in the use of IT and MS Word software.
● Able to lift supermarket crates onto shelves and in/out of vans. (10-15kgs)
● Full clean driving licence, and able to drive manual and auto-electric vans.
● Use of car (or cycle) to travel between foodbank and community locations.
Behaviours and competencies:
● Confident in communicating with people from a wide range of socio-economic backgrounds in a friendly, non-judgemental manner, and to convey information and win support.
● Demonstrate a commitment to the values of Cambridge City Foodbank and Trussell Trust.
Our Vision, Ethos & Values:
Our Vision is to end the need for UK food banks. Each day we meet the need for emergency and affordable food, and tackle the causes of poverty, by harnessing the power of the community. We are an independent local charity and member of the Trussell Trust network.
We value dignity, justice, compassion, community and impact, in all that we do. We serve local people regardless of background, inspired by our Christian ethos and values.
As part of our commitment to inclusion, diversity and equity actively encourage applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBT+, from Black, Asian and Minority Ethnic (BAME) backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions and those with a lived experience of poverty as well as any other under-represented group in our workforce. We are committed to ensuring the safety and protection of our employees from all forms of harm.
In 2026: our team of over 200 volunteers, will provide 250,000 meals to people across Cambridge through our network of Foodbank Welcome Centres and Fairbite Food Clubs.
Interviews will be held on Friday 4th September
We meet the need for emergency and affordable food, and tackle the causes of poverty, by harnessing the power of the community.



The client requests no contact from agencies or media sales.
Prospectus is pleased to be partnering with a leading global anti-corruption organisation to recruit for a Head of Policy on a permanent contract, operating with a hybrid working model which will include UK and international travel.
The Head of Policy provides strategic direction and leadership to advance policy impact by translating evidence into systemic change to strengthen defence and security institutions globally. The postholder will lead policy and stakeholder engagement at regional and global levels and support nationally led efforts to influence decision-makers towards reforms grounded in evidence informed policy positions. As part of the leadership team, the postholder formulates and advances policy positions within budget and resource plans and manages a small team of advocacy and policy staff.
The successful candidate will bring significant experience from within the defence and security space. You will bring excellent stakeholder engagement skills, leveraging your networks in this area. You will have demonstrable success in advancing policies, and with some experience of managing teams. With an empathy and passion for the mission, you will also have the ability to build strong internal relationships quickly. Experience of anti-corruption is not essential for this role – this knowledge can be developed over time.
To apply please click through to the vacancy on the Prospectus website, where you can also view the full job description. Please submit your CV only in the first instance. You may be asked to provide a supporting statement or further information as part of the recruitment process.
As a specialist Recruitment Practice Prospectus is committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.
Supporter Care Manager
Salary: £38,000 - £42,000
Location: Hybrid working, with 2 days per week in the office
Contract: Permanent
Make every supporter interaction count
Our client is looking for a passionate and experienced hands-on Supporter Care Manager to lead their supporter services function and help deliver an outstanding experience for their supporters.
This is an exciting opportunity to join a purpose-driven organisation where supporter relationships are central to achieving meaningful impact. You will lead and develop a high-performing supporter care service, ensuring every enquiry, donation, thank you and interaction is handled professionally, efficiently and with exceptional attention to detail.
Working closely with fundraising colleagues and external suppliers, you will play a key role in strengthening supporter engagement, improving retention and helping maximise fundraising income through excellent service delivery and continuous improvement.
What we're looking for
Closing date: 14th Aug
If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!
TPP are always keen to speak with candidates looking to work in the sector so if this role isn’t quite right for you, please do check out our website and pop your CV over to us!
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Head of Data (Interim)
£32.97 - £35.71 per hour
Remote
6-Month Temporary Contract
Full Time (35 hours per week)
A national charity is seeking an experienced interim Head of Data to lead its data function during an exciting period of development and transformation.
Reporting to the Director of Finance and Data Strategy, you will lead a team of five data professionals and play a key role in driving the organisation's data strategy, improving data maturity and embedding a data-driven culture across the charity.
This is a highly collaborative role, working closely with senior stakeholders across fundraising, marketing and operational teams to ensure data is effectively managed, governed and used to inform strategic decision-making.
Key responsibilities include:
To be successful, you will have:
Desirable experience includes:
This is an excellent opportunity for an experienced data leader to make an immediate impact within a purpose-driven organisation, helping to shape the future use of data and insight across the charity.
Please apply now for immediate consideration.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Hepatitis C Trust (HCT) is the UK patient-led charity for hepatitis C. The arrival of highly effective drugs allows us to cure almost everyone who has access to them. We now have an unprecedented opportunity to eliminate hepatitis C by 2030.
We are looking for a passionate and skilled manager who has excellent communication and organisational skills. Working under the guidance of the Southern Regional Manager, you will oversee a staff team and an expanding network of peer programs across Kent.
Experience of working with disadvantaged groups and an understanding of providing services to vulnerable people is essential, alongside an understanding of how lived experience can support this work.
Your work will involve maintaining and monitoring our existing HCT peer projects across Kent. This will involve providing support and supervision to existing staff, managing operational issues on a day-to-day basis and overseeing the management of local projects.
This post also involves regular liaison with external partners across the region, including key stakeholders and NHS colleagues at the Kent Operational Delivery Network (ODN), alongside drug and alcohol services, hostels, outreach services etc.
We may begin interviewing candidates before the closing date and reserve the right to close the vacancy early if a suitable candidate is appointed.
The Hepatitis C Trust is a charity dedicated to eliminating hepatitis C in the UK by 2030.


The client requests no contact from agencies or media sales.
Key responsibilities:
The Marketing Officer (Retention) at CBM UK is an important role in making our lifechanging work possible. The position holder is responsible for producing direct mail and digital fundraising appeals for individual supporter audiences that will elicit strong engagement and ongoing financial support.
Working closely with the Head of Marketing and across the Fundraising, Impact and Communications department, the Marketing Officer (Retention) plans and delivers 10-12 fundraising appeals per year to existing supporters. These include one off cash fundraising appeals, newsletters, and prayer diaries, which are produced through working with external copywriters, designers and printers. The role works across multiple
marketing channels, including direct mail, email, web, and telephone, towards an agreed income target.
The position holder also supports the development of fundraising plans, supporter
(customer) journeys, and the testing of new channels and messaging.
Cultivation appeals (60%)
a. Direct mail: Deliver regular and inspiring off-line direct mail campaigns to existing supporters on time and within budget. The role-holder will plan, co-ordinate and prepare fundraising appeals. This involves creating briefs, working alongside
freelance copywriters and designers, and managing print and fulfilment suppliers.
b. Email marketing: Plan, build, and send mass marketing and fundraising emails to existing supporters.
c. Online landing pages: Build landing pages (using WordPress) to support individual fundraising and offline marketing appeals. Ensuring landing pages on the CBM website are integrated with offline appeals and are engaging to existing audiences. This includes utilising Search Engine Optimisation tools aimed at maximising online traffic and income.
d. Newsletters and prayer diaries: Lead on the planning and implementation of reporting back to existing supporters about CBM UK’s work as part of their donor journey, through delivering supporter newsletters, e-news, and prayer diaries, currently produced three times per year.
e. Internal briefings: Prepare internal marketing materials for colleagues and provide briefings for supporter facing teams ahead of each appeal.
f. Agency and freelancer management: Develop excellent working relationships with existing and new agencies and suppliers, including marketing agencies, freelance copywriters and designers, print suppliers, and mailing houses. Evaluate and source new agencies and suppliers as appropriate.
High donor fundraising (20%)
a. High donor direct mail: Lead on CBM UK’s high donor fundraising programme, through planning and managing regular direct mail communications and fundraising asks to this segment of supporters, working towards achieving annual income targets.
b. Relationship development: Work alongside the Supporter Relations team to develop and carry out a donor journey for high donors, including the planning,
briefing and reporting of personalised communications, carried out by the Supporter Relations team through phone, email, and post.
Planning and reporting (10%)
a. Analysis and reporting: Review appeal performance against key performance indicators (response rates, average value, net income) to report back and provide learnings to support decision making around future activity.
b. Data and CRM handling: Develop a good knowledge of the CRM system (SalesForce), including the creation of data briefs and appeal selections through the CRM, and ensuring clear recording and reporting of direct marketing activity.
Other (10%)
a. Sector knowledge: Maintain awareness and anticipation of charity sector trends relating to direct marketing and keep abreast of competitor activities to enable CBM to respond and adapt quickly where appropriate.
b. Communication guidelines: Ensure the consistent implementation of CBMs brand, key messages and style guide in fundraising activities.
c. Compliance and data protection: Awareness of, and compliance across direct marketing, of Fundraising Regulator and Data Protection legal requirements (GDPR and PECR).
d. Collaboration and integration: Work alongside other teams, including the CBM Global Federation, to maximise collaboration opportunities and integrated working. Ensure fundraising plans are shared across departments.
In developing and testing new fundraising approaches, messaging, and channels, the role holder is part of a culture of enthusiasm, continual improvement and success which reflects the ambitions of CBM UK. The role may also include occasional working out of normal office hours, agreed in advance, and occasional travel in the UK, as well as the possibility of travel internationall
Please download the recruitment pack for full details.
The client requests no contact from agencies or media sales.
Covering letter required
Are you an experienced helpline or patient information professional? Do you want to use your skills and knowledge to help Beat Macular Disease? If you're passionate about providing calm, reassuring information and advice, and want to use your knowledge of macular disease to support people living with progressive sight loss, we'd love to hear from you.
As part of our dedicated and supportive helpline team, you'll provide information, reassurance and practical guidance by phone, email and online. You'll help people navigate diagnosis, treatment and everyday life with sight loss.
This is a parental leave cover role, so we're looking for someone who can quickly become a trusted source of information and support for people living with macular disease.
As one of our helpline advisors, you will:
About you
Our ideal candidate will have:
For a full job description and person specification, please see below.
In line with our value of “Showing we care”, we ask that the covering letter is written in your own words and not heavily reliant on AI-generated content.
Closing date: Wednesday 12 August 2026, 9am
Interviews: Week commencing 17 August 2026
Service Designer
Location: Bromley
Salary: £250 per day
Vacancy Type: Contractor – Short-Term Project (1–2 days per week over 6 months)
About us:
Greener and Cleaner is a grassroots, community-led charity based in Bromley. Founded in 2019 by local residents, we support people and organisations to take practical action on climate change and sustainable living at home, at work and in their communities.
We have grown from a volunteer-led initiative into a thriving community charity, with thousands of engaged members and volunteers. We are a collaborative organisation, working closely with our team, volunteers and wider community to create inclusive, non-judgemental spaces that encourage learning, participation and behaviour change.
About the role:
We’re looking for a Service Designer to help us develop a new corporate-facing offer as part of our growing partnerships and corporate services.
This is a hands-on opportunity to shape a clear, scalable product or service that can be delivered to organisations, building on our existing workshops, training and engagement activity.
What you’ll do:
Project details:
Equity, Diversity and Inclusion
Greener and Cleaner is committed to creating an inclusive and welcoming environment for everyone. We actively encourage applications from people of all backgrounds, particularly those who are underrepresented in the environmental and sustainability space. We value different perspectives, experiences and ways of thinking, and believe these strengthen our work and impact.
How to Apply
We want to ensure the right person for the team, so please don’t allow imposter syndrome to get in the way of applying. If you think you would be a great fit, we’d love to hear from you, even if you don’t meet every requirement.
If you’re interested in applying, please click apply, where you will be redirected to our website. We will outline what we need from you there.
We look forward to hearing from you.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a compassionate and proactive Assertive Outreach Worker to support people experiencing multiple disadvantage, including mental health needs, substance use, homelessness, social isolation, or other complex challenges. This role will involve building trusting relationships with people who may find it difficult to engage with services, providing practical and emotional support, and working closely with partner agencies to help individuals access the right support at the right time.
The role focuses on building trust with individuals who may be reluctant to engage with traditional services, helping to reduce health inequalities, improve wellbeing, strengthen safety, build confidence and support sustainable recovery and independence.
The post holder will deliver community-based outreach, complete needs and risk assessments, co-produce support and safety plans, maintain accurate case records and work closely with partner agencies including housing, health, social care, domestic abuse services, drug and alcohol services and criminal justice partners.
This opportunity would suit someone with experience of supporting vulnerable adults, particularly in areas such as mental health, substance misuse, homelessness, domestic abuse, exploitation, safeguarding or multiple disadvantage. Strong safeguarding knowledge, sound risk management skills, resilience and a non-judgemental approach are essential, alongside a commitment to Catalyst’s values of kindness, commitment and integrity.
Location: Nankeville Court, Woking, with travel across Surrey)
Salary: £31,140.00 (Pro-rata)
Hours: 27.5 hours per week
Contract type: Fixed Term - 5 years
Key responsibilities:
Outreach & Engagement
Safeguarding & Risk Management
Case Management
Multi-Agency Working
Working Conditions
About Catalyst Support
Through Community, Specialist and Outreach services, we support recovery, mental health, and wellbeing—together, every step of the way.
About you
The post is looking for someone who has:
Benefits
Safeguarding & Checks
Catalyst Support is an equal opportunities employer. We celebrate difference and are committed to fairness, accessibility, and inclusion throughout recruitment and employment. Please let us know if you require any adjustments to support your application.
The client requests no contact from agencies or media sales.
Across the Diocese of Newcastle, churches are at the heart of their communities—offering hope, practical support and a place of welcome through every stage of life. Behind this ministry is the generosity of all those whose giving enables churches to continue making a lasting difference.
We're looking for a creative and motivated Communications and Engagement Officer (Voluntary Giving) to inspire greater generosity by strengthening relationships with supporters and telling powerful stories that demonstrate the real impact giving makes in people's lives and communities.
Working as part of a passionate and collaborative team, you'll create engaging content across a range of channels, develop inspiring communications, and build relationships with churches and communities across the diocese. You'll meet people whose lives have been transformed through local ministry, capturing authentic stories that bring our mission to life and inspire others to support it.
This is an exciting opportunity to shape a newly created, externally funded role at a time of innovation and growth. If you're an excellent communicator who enjoys creating compelling content, building meaningful relationships, and using insight and data to inspire action, we'd love to hear from you.
This role is based at Church House, St John's Terrace, Percy Main, North Shields, NE29 6HS, with the opportunity for hybrid working. The successful candidate will be expected to travel regularly across the diocese to meet with churches and communities, so a full UK driving licence and access to a vehicle are essential. The role also requires flexibility to work occasional evenings and weekends to support events and engagement activities.
This role is currently funded for an initial three-year period.
Closing date for applications: 9am on Tuesday 1st September 2026
Interviews will take place at Church House: weeks commencing 7th and 14th September 2026
The client requests no contact from agencies or media sales.
Harris Hill is delighted to be working with National Parks Partnerships to recruit an Events and CRM Manager.
Salary: £37,296 per annum
Contract: One-year fixed-term contract (with the possibility of extension)
Location: Home-based with occasional UK travel
This is a fantastic opportunity to join a small, ambitious organisation that works with the UK's 15 National Parks to develop partnerships that generate investment, support conservation and help tackle the climate and biodiversity crises.
As Events and CRM Manager, you'll lead on the planning and delivery of a varied programme of events while overseeing the organisation's CRM and supporting the effective use of its systems. Working closely with colleagues and external partners, you'll help ensure events run smoothly, data is managed effectively and systems support the organisation's wider goals.
We're looking for someone with:
In return, you'll join a supportive and flexible organisation offering fully remote working, 25 days' annual leave plus bank holidays, a pension scheme, professional development opportunities and the chance to make a real impact supporting the UK's National Parks.
For more information, please submit your CV.
Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Salary: £41,053 - £44,066 FTE
Contract: Permanent, Part-time (30 hours per week)
Location: Crawley – Hybrid
Closing date: 31st August
Benefits: 36 days annual leave FTE (pro rata for part-time), up to 8% employer pension contribution, free parking on site, childcare vouchers, cycle to work scheme & more
We’re delighted to partner with St Catherine's Hospice as they look for an ambitious and relationship-focused Strategic Partnerships Manager to join their amazing team.
As Strategic Partnerships Manager, you'll develop and grow a portfolio of high-value supporters, creating compelling funding propositions that inspire organisations and funders to invest in the hospice's work. You'll build strong, long-lasting relationships with corporate partners & trusts and foundations, working closely with colleagues across the organisation to showcase impact and identify new funding opportunities.
You'll also play an important role in shaping partnership strategy, developing innovative approaches to supporter engagement, and providing inspiring leadership to a team of 3 line reports.
To be successful as the Strategic Partnerships Manager, you will need:
If you would like to discuss this role with us, please contact us and quote the reference 3047JP.
Ashby Jenkins Recruitment are a specialist charity recruitment agency, using extensive sector knowledge and experience to match candidates with the most suitable charity jobs. We are passionate about improving equality across the sector, and you can read more about our commitment to diversity on our website.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If sufficient applications are received, the charity reserves the right to close the application period earlier than advertised.
ID: 1826 Service Manager
Service: Wigan Crisis Space
Salary: Starting at £37,211 and rising to £41,518 FTE per annum
Location: Wigan Crisis Space
Hours: 37 hours per week (full-time) – flexible across the week, hours will include some weekend and evening work
We offer flexible working arrangements - please see below for more details.
Contract: Permanent
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
This is an exciting opportunity to lead the service delivery our Wigan Crisis Space that operates in Wigan town centre. The service operates from 3pm – 10pm , 7 days per week. There is an expectation that the post holder will work flexibly to meet the needs of the service. Please see Job Description for additional information.
The Wigan Crisis Space forms part of the Greater Manchester VCSE crisis pathway, we are non- clinical alternative to A&E. The focus of our work is to offer timely support to adults who are experiencing mental and emotional distress and suicide ideation. The Crisis Space is an out of hours service that creates a safe space for adults to access timely compassionate support from trained recovery workers.
The Service Manager will have responsibility to line manage two Team Leaders, and overall leadership for the staff team working within the service. We are looking for a values driven leader who can work closely with the Operational Manager to support and develop the service to increase our reach to adults who are experiencing a MH crisis.
Main Responsibilities:
· working within the Wigan Crisis Space to provide leadership and management to the staff team to ensure the delivery of a safe, effective and appropriate service to adults living within the Borough of Wigan
· ensuring that the service is integrated, comprehensive and makes a difference to people using it, with clear focus on improving mental and emotional health and wellbeing and social outcomes meaning that people will be healthier, safer, happier, more resilient, more independent and better able to enjoy life opportunities.
· Facilitating opportunities for staff, volunteers and people who use the service to contribute to the ongoing development of the Crisis Space by sharing learning, listening and sharing and responding to feedback and by using the feedback from this to create and implement a continuous development plan
Main Requirements (for details check the job description and person specification):
· Experience of managing and leading teams within health, social care, voluntary sector or community-based services, including supervision, performance management and staff development.
· Experience of working with adults experiencing mental health challenges, including safeguarding, risk management, partnership working and achieving positive service outcomes
· Strong interpersonal skills, with the confidence and ability to present and communicate information effectively both in person and using a range of mediums to internal and external stakeholders, adults, children, young people and funders.
·Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service – Enhanced
Benefits:
- an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays / of 30 working days plus bank holiday pro rata
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· Click the “Redirect to Recruiter” link above and fill out our digital application form
· Closing Date: 7th August 2026 at 5pm
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email Rita Croome.
Our commitment to Equality, Diversity & Inclusion:
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community / particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support.
All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.
To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.


