Information change manager jobs

Are you ready to shape public policy for lasting social change?

Do you want to influence decision-makers and champion the voice of those affected by problem debt?

Are you driven to turn insight into action that improves lives across Wales?

We’re looking for a Senior Policy and Public Affairs Advocate to join our External Affairs team. You’ll be at the forefront of our work in Wales—connecting StepChange with key stakeholders, driving policy change, and amplifying our mission to create a society free from problem debt. This is a high-impact role where your insight and influence will help shape the future of debt policy and support vulnerable communities.

Location: This is a remote role, with regular travel required to Cardiff and travel to London once a month for meetings/events.

What you’ll be doing

• You’ll lead targeted lobbying campaigns and produce compelling evidence-based reports, briefings, and articles to influence public policy and regulatory practices.
• You’ll build and manage relationships with the Welsh Government and Parliament, and other influential figures and organisations across Wales.
• You’ll monitor developments in legislation, policy, and research—providing strategic advice on emerging threats and opportunities.
• You’ll represent StepChange at high-profile meetings, conferences, and media engagements, acting as a trusted voice for the charity.
• You’ll organise thought leadership events and roundtables and support senior leaders with speeches and briefings that drive our advocacy forward.
• You’ll ensure our work remains politically impartial and compliant with all relevant regulations, including Charity Commission rules and the Lobbying Act. 

About you

• Significant experience in public affairs or public policy within Wales.
• Deep understanding of the Welsh Senedd, Welsh Government, and the broader policy-making landscape.
• Proven ability to influence senior stakeholders and deliver impactful policy change.
• Strong written and verbal communication skills, with a flair for strategic thinking and political judgement.
• Skilled at building influential networks across government, charities, and civil society.
• Organised, proactive, and passionate about social justice and equality.
• Comfortable working independently and collaboratively in a fast-paced, purpose-driven environment.

Equality, Diversity, and Inclusion

Equality, diversity, and inclusion are incredibly important to us; we have a culture of belonging. We’re always looking to increase the diversity of our workforce to ensure we can provide the best service possible for everyone. It’s not just about the professional experience you bring – we’re interested in who you are and your potential. If there’s an adjustment to our recruitment process that would help you to be your best, speak to our team and they’ll be happy to help.

Night Support Mentor

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.

Job Title: Night Support Mentor (FTC)

Location: Luton. Unfortunately, this service does not have step free access.

Salary: £24,500

Shift Pattern: Fixed Term contract until May 2028. 37.5 hours per week Monday to Sunday on a rota which can range between 20:30 - 8:00  You may be required to work outside these hours dependent on service and resident requirements including weekends and bank holidays.

About the Role

We are looking for a dedicated Night Support Mentor to join us in delivering a person centred and bespoke trauma informed support to women in Luton. This new service will provide a safe, secure, and nurturing environment for women facing sexual exploitation and substance dependency – a place they can truly call home. Through stable, person-centred care, you'll play a vital role in empowering women to rebuild their lives and embrace brighter futures. 

In this role, as a Night Support Mentor, you will work within a 24 hour service which provided person centred support to our residents, working to ensure the safety and wellbeing. Our residents have experienced multiple forms of exclusion, such as historical/ongoing abuse, involvement in the criminal justice system, mental health challenges, drug and/or alcohol dependency and enduring high levels of violence and coercion. You will build trusting professional relationships with residents, helping them to achieve their goals and aspirations.

 Responsibilities Include:

• Holding a caseload, conducting key work sessions which are personable to resident needs
• Carry out regular welfare checks, safeguarding checks, and general living checks
• Encourage residents to take part in activities and events both within the service and the community
• Keep support plans up to date on a regular basis
• Work closely with the rest of the team to provide overall excellent service delivery, this may mean also supporting with their caseloads, and other tasks as necessary
• Building trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins.
• Focusing on empowering our residents to take control over their lives and meet their personal goals

About You

We are passionate about working in a supportive, solution focused and trauma informed way to support our residents and participants to make and sustain positive change. The successful candidate will work as part of a team to deliver exceptional support to women at a particularly challenging time in their lives. We are looking for passionate, motivated and proactive individuals who are dedicated to making a positive difference.

• Due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.
• Experience of working with people of complex backgrounds and/or a good understanding of the sector, particularly around multiple and complex needs
• Ability to show empathy and compassion to our residents, and different challenges they face
• Experience working with, or thorough understanding of, domestic abuse and the systemic barriers faced by women.
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Care | Support | Social Work | Social Worker | Support Staff | Homelessness Support | Complex Needs | Mental Health | Substance Use | Alcohol Dependency | Person Centred Support | Recovery | Independence | Housing Support | 24 hour Service | Night Shift Support

We have an exciting opportunity for a Family Caseworker to join the Victims of Terrorism Unit (VTU) Hub team in our national hub for 37.5 hours a week.

Do you want to be of a dynamic team and make a difference to victims and survivors of terrorism? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the role:

You will provide trauma informed support to service users impacted by terrorism. Service users are at the heart of the work we do; working with the family, you will undertake a comprehensive needs assessment to agree a bespoke Support Plan that will include exploring the needs of children and young people within the family.

You will manage a caseload, completing actions agreed on Support Plans and reviewing needs with service users on a regular basis. You will advocate for service users with external stakeholders, agencies and aspects of the criminal justice system. You will build constructive relationships with these stakeholders whilst maintaining the highest standards of confidentiality and work collaboratively across VS.

You will support the Team Leader and Operations Manager in delivery of training and information presentations across a range of stakeholders both in person and online. This may require substantial travel and overnight stays.

Key Responsibilities:

You will have resilience and adaptability; understand the importance of professional boundaries; possess strong listening skills and the ability to demonstrate empathy.

You will enjoy the challenge of a busy caseload and will be able to demonstrate the excellent organisation skills essential to managing a demanding and diverse workload.

As a fully trained Homicide Family Caseworker you will be responsible for managing your own complex caseload to the highest quality standards.

You will need:

• Understanding of the impact of crime on victims.
• Effective verbal and written communication skills.
• Proven track record of successfully delivering services and working directly within a statutory, voluntary or multi agency setting(s).
• Ability to balance competing needs and priorities.
• Ability to work independently and as part of a team.
• A successful track record of building effective working relationships across internal and external stakeholders.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Supporter Care & Data Assistant
Charity | London (Hybrid)
£17.46 per hour | 21 hours per week
Temporary – Approx. 2 months | Starting w/c 9th March

We are working with a London-based charity to recruit a Supporter Care & Data Assistant to provide vital support to their Fundraising team during a busy period.

This is a fantastic opportunity for someone who combines excellent supporter care with strong data and CRM skills. You will play an important role in ensuring supporters receive a positive and professional experience, while maintaining accurate and reliable fundraising data.

Role Purpose To provide accurate and timely supporter care, administrative and data support to the Fundraising team. You will help ensure that supporter, grant, appeal and Gift Aid data is correctly recorded and maintained within the CRM and related systems, supporting smooth day-to-day operations and fundraising campaigns.

Key Responsibilities Supporter Care & Administration

• Managing the supporter care phone line and inbox, responding to donations and general enquiries
• Preparing and circulating the monthly phone rota
• Updating supporter records (address changes, opt-outs, Gift Aid status updates and returned mail)
• Drafting and sending ad hoc supporter correspondence, including Direct Debit confirmations and Gift Aid acknowledgements
• Scanning and uploading inbound donation forms and post

CRM & Data Administration

• Reviewing, compiling and uploading historic grant data into the new CRM system (Beacon)
• Processing donation imports into Raiser’s Edge and Beacon
• Running data selections and completing mail merges for thank you letters
• Adding package and appeal codes to monthly spreadsheets
• Ensuring all imports, reports and documentation are accurately saved
• Liaising with partners to verify and update details

Gift Aid & Financial Administration

• Checking and processing Gift Aid documentation from multiple sources
• Uploading documentation to SharePoint
• Processing supplier invoices and preparing them for approval
• Saving weekly bank statements

Appeals & Campaign Support

• Supporting London Marathon communications and volunteer callouts
• Assisting with basic social media and marketing research
• Uploading and downloading data to external fulfilment houses and suppliers
• Supporting campaign set-up and reporting processes

We welcome applications from candidates who can demonstrate:

• Experience delivering excellent supporter or customer care
• Working knowledge of Raiser’s Edge (Importomatic experience desirable)
• Strong data processing and CRM skills
• Excellent written and verbal communication
• Strong numeracy skills and attention to detail
• Experience within a charity or fundraising environment
• Good IT skills, including Excel and Word
• The ability to prioritise, stay organised and remain calm under pressure

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

12-Month Fixed Term Contract
Location: London / Hybrid Working
Sector: Not-for-Profit

About the Organisation

Our client is a large, complex organisation operating in the not-for-profit sector, with a diverse portfolio. With an annual income exceeding £100 million, the organisation is undergoing significant transformation to modernise its finance systems and improve service delivery.

The Finance department operates across multiple entities, supporting strategic decision-making and ensuring financial sustainability. The team is currently engaged in a major transformation programme, including system upgrades and process improvements. This interim role has been created to allow the current Head of FP&A more time to focus on this transformation. The interim will focus on BAU.

The JobT

his is a senior interim leadership role within the Financial Planning and Analysis (FP&A) function. As Head of FP&A (Finance Business Partnering), you will:

• Lead a team of five Finance Business Partners, ensuring consistent and high-quality financial support across the organisation
• Oversee budgeting, forecasting, and management reporting processes
• Drive improvements in reporting tools, templates, and processes
• Support the Head of FP&A and collaborate with other senior finance leaders
• Lead on business-as-usual change initiatives, including internal audit actions and risk mitigation
• Act as a senior finance representative on project boards and steering groups
• Promote financial accountability and literacy across the organisation

You'll play a key role in embedding a culture of strategic insight, operational excellence, and continuous improvement.

The Person

You'll be a qualified accountant with significant post-qualification experience in financial planning and analysis. You'll bring:
Essential Experience:

• Leadership of finance business partnering
• Expertise in budgeting, forecasting, and management reporting
• Large complex organisation background
• Proven track record of process improvement and problem-solving
• Experience developing and motivating teams
• Strong understanding of financial systems and data structures

Essential Skills:

• Advanced Excel and data manipulation skills
• Strong analytical and presentation capabilities
• Excellent interpersonal and influencing skills
• Ability to communicate financial information clearly to non-finance audiences
• Organised, proactive, and resilient

Desirable:

• Intermediate to Advanced Excel
• Experience with financial planning tools
• Knowledge of charity finance and SORP (not essential)

What's in it for you?

• Salary: £80,000 plus
• Non-contributory pension (8%-15%)
• 28 days annual leave + 3 additional gratuity days
• Flexible working and strong work-life balance
• Inclusive and collaborative working environment
• Opportunity to lead through change and make a meaningful impact

What to Do Next

If you're a strategic finance leader looking for a rewarding interim opportunity in a purpose-driven organisation, we'd love to hear from you.

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Senior Young People Support Worker (Islington)

Join us to lead meaningful change, empower young people to thrive, and shape a service where your leadership, compassion and creativity make a real and lasting impact every day.

Location: Islington

Salary: £31,203 per annum

Closing Date: 22 March, 2026

Employment Type: Permanent

Hours per week: 37.5

About the Role

Step into a key leadership role as a Senior Young People Support Worker, where you’ll drive high‑impact, psychologically informed support for young people at risk of homelessness. You’ll lead a team of professionals, guide high‑quality assessments and support plans, and create safe, empowering environments that build confidence, resilience and independence. Every day, you’ll use an asset‑based approach to help clients develop skills and move positively towards sustainable futures.

You’ll take ownership of day‑to‑day service delivery—managing risk, maintaining high safety standards, strengthening partnerships with local agencies and ensuring the accommodation remains welcoming and well maintained. With your inclusive leadership and creative problem‑solving, you’ll connect clients to education, training, employment and volunteering opportunities, while also supporting staff development, supervising volunteers and contributing to the smooth running of the wider Islington pathway. This role is ideal for someone who leads with integrity, collaborates confidently and is motivated by achieving meaningful outcomes.

In this role, you will:

• Lead high‑quality, psychologically informed support for young people, delivering tailored one‑to‑one and group interventions that build resilience and independence.

• Oversee day‑to‑day service delivery, ensuring strong safeguarding practice, effective risk management and a safe, well‑maintained environment.

• Supervise and develop Progression Coaches, volunteers and placements, providing guidance, performance oversight and positive role modelling.

• Build effective partnerships with local agencies and internal teams to strengthen client support pathways and meet contractual outcomes.

• Support clients to access education, training, employment and volunteering opportunities aligned to their goals and strengths.

• Manage key operational tasks including casework quality, financial recording, health and safety checks and participation in the on‑call rota.

About You (What we are looking for from you – Person Specification)

• Experiencing of supervising the work of others.

• An understanding and commitment to working in an assets-based way

• Experience of working with people who have experienced homelessness, poor mental health, substance use or have a history of living in care.

• Experience of using Risk Assessments and Support Planning.

• Good literacy, numeracy and IT skills

• Experience of operating safeguarding requirements and procedures

• Commitment to working in a manner which promotes diversity and equality, ensuring that everyone is treated with respect and dignity and no one suffers from discrimination.

• Commitment to promoting an environment which has the highest regard for the Health and Safety of others.

• Personal and professional integrity

• High level understanding of professional boundaries and ability to maintain boundaries

• Effective collaborative working

• Ability to effectively reflect on own practices for ongoing learning and development

• Respect for the values and ethos of Depaul and its founding partners.

What You’ll Receive

• Tailored training and development
• Flexible working options where suitable
• 26 days annual leave, rising with service
• Family‑friendly leave policies
• Pension scheme with employer contributions up to 7%
• Employee Assistance Programme with 24/7 GP access
• Discounts across retail, travel, food, fitness and more
• Cash health plan for you and your family
• Death‑in‑service benefit
• Access to legal and practical support

Safer Recruitment

Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.

About Depaul UK

In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.

What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.

As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Intervention Officer to play a pivotal role in our Criminal Justice Approved Premises service in Streatham

Sounds great, what will I be doing?

The role involves supporting residents in an Approved Premises by modelling positive behaviour, fostering respect, and maintaining a safe, healthy, and structured environment. A key aspect is acting as a keyworker, coordinating each resident's stay, delivering intensive casework, and addressing risk and support needs through regular sessions and daily engagement. The postholder also contributes to sentence plans in collaboration with probation, police, and external agencies, while encouraging compliance with rules such as drug and alcohol testing or curfews. Alongside direct support, responsibilities include facilitating purposeful activities, preparing meals with residents, and ensuring the premises' health, safety, and security through observation, inspections, and effective communication.

Administrative responsibilities are central to the role, requiring accurate and timely record-keeping, information sharing, and adherence to confidentiality. The position also demands flexibility and initiative to manage emerging tasks while working closely with colleagues and management to maintain a psychologically informed environment that meets accreditation standards. The postholder must follow the Ministry of Justice and probation service protocols while aligning with Hestia's policies and values, consistently applying The Hestia Approach to create a positive, enabling culture within the service.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

This role requires significant experience working with vulnerable adults, preferably those with backgrounds in the criminal justice system, alongside a strong understanding of safeguarding and risk management. The postholder must have practical experience delivering direct keywork, supporting individuals with histories of offending behaviour through meaningful interventions that encourage positive change. A solid grasp of the causes and consequences of offending, combined with the ability to empower residents to make informed choices and move toward desistance, is essential. Equally important is the capacity to engage effectively, communicate clearly, and apply professional authority while maintaining positive and pro-social relationships.

The position also demands resilience and adaptability in working with individuals affected by trauma, often displaying challenging emotions and behaviours. Strong teamwork skills are essential, with a willingness to contribute to both structured interventions and practical household tasks, setting a positive example for residents. High standards of literacy, numeracy, and record-keeping are required to ensure accurate documentation and professional communication. Finally, the role calls for optimism, decisiveness, and the ability to learn quickly, qualities that support residents' rehabilitation and reinforce the belief in their capacity for lasting change.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Head of Governance & Compliance

Central London (Hybrid – 2 days in office)
Up to £82,000 + benefits
Housing Association | Permanent

About the role

This is a standout opportunity to join a respected Housing Association in a pivotal leadership role, reporting directly to the Executive Director of Finance and operating at Senior Management Team level.

As Head of Governance & Compliance, you’ll act as the organisation’s regulatory focal point, ensuring strong governance, robust compliance frameworks and effective engagement with the Regulator of Social Housing. You’ll also take on the formal responsibilities of Company Secretary, working closely with the Chief Executive and Board.

This is a highly visible role where you’ll influence strategic decision-making, hold senior stakeholders to account, and play a key role in maintaining the organisation’s regulatory standing.

Key responsibilities

• Lead on all governance, compliance and regulatory matters across the organisation
• Act as Company Secretary, ensuring statutory compliance and effective board governance
• Serve as the primary contact for the Regulator of Social Housing, managing returns and relationships
• Work closely with the CEO and Board, supporting governance effectiveness and decision-making
• Lead on Board and Committee recruitment, succession planning and appraisals
• Oversee risk management and assurance frameworks, including strategic and operational risk registers
• Ensure compliance with data protection legislation, acting as Data Protection Officer
• Manage Subject Access Requests (SARs) and wider information governance
• Oversee internal audit activity and ensure robust assurance reporting
• Lead on policy development and ensure alignment with regulatory and legal requirements
• Provide oversight of Stage 2 complaints handling across the organisation
• Conduct horizon scanning on regulatory and legislative changes

Team leadership

You’ll lead a small but high-impact team of three:

• Policy Officer
• Risk & Assurance Officer
• Governance & Board Support Officer

What we’re looking for

We’re keen to speak with candidates who bring:

• Strong social housing experience is essential across governance, compliance, risk or regulation
• Proven experience engaging with the Regulator of Social Housing
• Company Secretary experience and exposure to Board and Committee environments
• Deep understanding of data protection and handling of SARs (DPO experience highly desirable)
• Experience operating at SMT level, with the confidence to challenge and influence peers
• Track record of attending and contributing to Board meetings
• Leadership and team management experience

Why this role stands out

• Genuine strategic influence at senior leadership level
• Direct exposure to the CEO and Board
• Opportunity to shape governance during a period of Board succession
• Broad remit across governance, risk, compliance and data protection
• Purpose-driven organisation making a real community impact

If you have the required experience and are interested in finding out more, please do reach out to my email at [email protected] ASAP.

Talking Money is looking for a compassionate, creative problem solver to join our team of dedicated specialist debt and welfare benefits advisers.

You will help people on low incomes build financial security by providing clear, compassionate and high-quality welfare benefits and debt advice and casework. You’ll work collaboratively with colleagues and partners to strengthen people’s confidence, understanding and capability and to identifying barriers within local systems (for example, within the local authority) and contributing to efforts to reduce these. 

Your work will be rooted in a person-centred approach—flexible, respectful and tailored to each individual. Everything you do will help us deliver our organisational purpose: 

“Help me with my money worries, in a way that suits me, so that I can get on with my life.” 

About Talking Money  

Talking Money is an independent charity providing free, expert money advice across Bristol and South Gloucestershire. Demand for our services continues to rise.  

Our approach is:  

• Integrated: addressing debt, benefits, energy/fuel poverty, income and wellbeing together.  

• Person-centred: psychologically informed, strengths-based and empowering.  

• Practical and impactful: securing income gains, writing off unmanageable debts, preventing eviction, reducing stress and anxiety and improving knowledge and confidence.  

We are looking for someone with:

• Strong experience delivering welfare benefits advice and casework to people facing financial hardship. 

• Passion for improving the lives of the people who we work with. 

• A willingness to learn debt advice to a generalist level. 

• Commitment to working collaboratively with colleagues and clients.

Hours: 30 – 37.5 hours a week (0.8 - 1.0 FTE) 

Contract term: Permanent

Location: Hybrid working negotiable but majority of time in office is required to deliver advice as part of a supporting, collaborative team. 

Salary: Grade 5 SCP 19-25 (approx. £32,000 - £35,000 FTE for FY26-27) 

Reporting to: Leadership Team 

Holiday entitlement: 25 days FTE pro rata (rising to 30 days after 5 years) + bank holidays.

Before You Apply

Don’t meet every single requirement?

Studies have shown that women and people of from minoritised ethnic communities are less likely to apply to jobs unless they meet every single qualification.

At Talking Money, we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role, but your experience doesn’t align perfectly with the criteria, we encourage you to apply anyway. You may be just the right candidate for this or other roles and lived experience goes a long way. Still not sure? Talk to someone at Talking Money about the role to see if it sounds like something you would be great at doing: telephone Nick Leaman  on 07496 441 494 or email (see application method for address) 

Access

Do get in touch if you would like any of this information in another format, or if you would like to apply in another format. 

If you are shortlisted, Talking Money will work with candidates to ensure their access needs are met during the interview process and will ensure access requirements are not a factor in decision making. 

Application Process

To apply please email your CV and cover letter (max of 2 sides of A4) to our recruitment address (see application method for details)​

If you have queries about the role, please contactNick Leaman by email or telephone 07496 441 494.

Application Timeline 

Applications close: 17.30pm on Sunday 12th April 

Shortlisting: Monday 13th April 

Interviews:Tuesday 21st April 

Location: Home based
Job Type: Full time
Contract Type: Permanent
Salary: £55,000 – £60,000 per annum
 
Scope and purpose
 
To implement MEI’s business development strategy, helping us secure sustained income to deliver our priorities and fulfil our mission to improve lives through maths education. This includes managing bid processes for major funding, working with senior leadership and business leads to write costed proposals, identifying tender and other funding opportunities, reviewing and finalising funding agreements, and working with the Director for Strategic Communications and Partnerships to nurture relationships and bring new opportunities to fruition.
 
Main duties and responsibilities
 
Support all aspects of MEI’s business development and fundraising activity.
 
Funding opportunities and competitor environment

• Scope external funding opportunities, reviewing these against MEI’s mission, objectives and key criteria.
• Report to MEI’s Senior Leadership Team and Board on the pipeline of new and potential opportunities and produce business cases for new ventures for MEI’s SLT/Board.
• Undertake research into donors, sponsors and other funders, reviewing suitability and conducting due diligence.
• Work with the Director for Strategic Communications and Partnerships to develop relationships and opportunities towards formal agreement.
• Provide advice and guidance to colleagues involved in developing new business, including how to model costs and pricing, and shaping and writing effective proposals.
• Build intelligence about the competitive landscape, identifying competitors, assessing potential threats and maintaining an up-to-date register for SLT and the Board.

 
Tenders, bids and proposals

• Manage a diverse set of funding opportunities and proposals on the go at any single time, ranging from conference sponsorships to grant applications, project bids, corporate partnerships and government programme bids.
• Participate in pre-market engagement for large tenders, clarifying funder expectations and requirements, guiding senior leadership decisions about priorities and bidding criteria.
• For competitive tenders, manage the process from tender launch to bid submission with input from business and operational leads, including: tender clarification; costs and budget; proposal writing, review and sign off; compliance requirements; and supporting documentation.
• Co-ordinate post-award processes through to contract signature, in line with Grant Manager responsibilities and in liaison with SLT and trustees, legal partners, finance and other partners/teams.
• Participate in post-tender feedback reviews and share learning across the team, using lessons learned to undertake revision and improvements.

 
Sponsor and donor management

• Support the account management and stewardship of donors and sponsors, liaising with appropriate teams, ensuring that objectives of donors and sponsors are fully met.
• Directly manage relationships with lead representatives of annual conference sponsor and exhibiting organisations, ensuring their objectives are met, arrangements are handled smoothly, and risks and issues are managed effectively.

 
Systems, records and reporting

• Shape the configuration and use of MEI’s CRM system and other internal systems for effective business development and fundraising.
• Ensure contact records are up to date, accurate and compliant.
• Produce regular reports for SLT and Board on progress in business development and fundraising, including conversion rates, KPIs, and risks.
• Contribute to MEI’s culture of evidence-driven decision-making, providing high quality evidence and intelligence which supports business strategy.

 
General leadership and management

• Work with trustees, SLT and business teams to ensure that business development and fundraising activity is coherent and aligned with broader strategy and delivery.
• Support the development of commercial skills, competencies and approaches across MEI.
• Undertake other duties assigned by the Director for Strategic Communications and Partnerships and keep them up to date through accurate and regular updates.

 
Key Relationships

• Director for Strategic Communications and Partnerships
• Chief Operating Officer
• Chief Learning Officer
• Financial Controller
• Business and Central Services Manager

 
Person Specification
 
Essential

• Demonstrable experience of fundraising across multiple income streams
• Strong track record of writing bids and securing grant and other funding
• Knowledge and experience of public sector procurement
• Excellent writing skills for bids and fundraising communication
• Ability to manage multiple priorities and work autonomously
• Strong interpersonal skills with the ability to build relationships across MEI and with external funders

 
Desirable

• Experience in the education or charitable sector
• Track record of securing large government contracts
• Experience collaborating with product development or programme design teams
• Familiarity with MEI’s mission and the education landscape

 
Personal Attributes, Values and Behaviours

• This is a list of personal attributes which are important for the role but also should encapsulate behaviours required to meet the MEI values of equity, credibility, commitment and service.
• Communicates with clarity and respect
• Commitment and ability to work with all stakeholders to deliver exceptional service
• Actively seeks to work collaboratively when required to achieve the highest service standards
• Self-motivated with a strong work ethic, proactive attitude, and commitment to continuous learning and skill development
• Supportive and collaborative, able to guide and motivate others to deliver high-quality work
• Exceptional interpersonal skills, with the ability to build trust and foster positive, collaborative relationships with colleagues and stakeholders
• Highly organised, able to manage multiple tasks and adapt to changing priorities
• Dynamic, enthusiastic, and positive, bringing energy and a can-do attitude to the role

 
Additional Information
 
This role will involve some travel and occasional overnight stays away from home.
 
REF-227 227

Recovery Support Workers (Mental Health) – The Recovery House

£24,570 per annum

Birmingham

Full-Time

Permanent

Hours: 37.5 hours per week

The Recovery House is a brand new, exciting and innovative service for our client and is an opportunity to create a flagship standard of support and care for those in mental health crisis. The Recovery House is commissioned by the Birmingham and Solihull Mental Health Trust and is part of their Urgent Care pathway. Working closely with the Recovery House Team, the role is pivotal to the effective and safe delivery of the service.

About the role

The role of Recovery Support Worker will work as part of a team in our regulated services and is an important role for the delivery of recovery-based and prevention services within our clients organisation. The role will be central to the smooth running of the 24/7 service provided by Recovery House.

You will support the Waking Night team of Recovery Support Workers in providing a continuous and safe delivery of support, always ensuring high quality and person-centred care. Ensuring that compliance and adherence to CQC standards is upheld and provide appropriate information to managers. You will work in a person-centred way alongside colleagues an NHS clinical partners to de-escalate mental health crisis and help service users to return home and be pivotal in the provision of a welcoming, calm and safe environment.

The Recovery Support Worker will support the team in mobilising the service and work in a way that conforms with the expectations of the CQC, NHS and our clients standards. You will take an active part in all appropriate meetings and create and implement service user assessments and support practices.

About you

You will need to be skilful in quickly developing strong relationships with users of the service and able to support the de-escalation of crisis and the provision of a calm and supportive environment; delivering person centred interventions.

They are looking for someone who has experience in delivering services in a CQC regulated residential or supported living environment, who has experience of working in partnership with key stakeholders and partner organisations. You will be knowledgeable in and committed to the “Recovery Model "of mental health support and be experienced in delivering person centred care. You will be able to provide a caring and compassionate care to service users, with the ability to provide and maintain a high-quality environment at short notice.

This role will involve working on a rota, including some evenings and weekends.

Staff benefits include an attractive defined contribution pension scheme, PayCare, which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme that includes free counselling, a cycle to work scheme, and a comprehensive training programme.

Our client is extremely proud to have a diverse workforce that is reflective of the communities that they work with. They strongly encourage applications from individuals with lived experience of mental health challenges as their perspectives enrich their teams. They are also committed to changing the ethnic diversity of their management team and particularly encourage applicants from minority communities to apply for this role.

Candidates must have the right to work in the UK for a minimum of 12 months. They are not a registered sponsor and therefore are unable to offer visa sponsorship for this position.

Their people are key to the success of the organisation, and they are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. They welcome applications from people who have experienced mental health difficulties.

Closing date for applications is Sunday 5th April 2026

Interviews will take place on Wednesday 15th and Tuesday 21st April 2026

Head of Policy and Public Affairs

Bring your energy, creativity and expertise - and help us impact young people positively.

Location: Sherborne House, London (hybrid)

Salary: £52,535 per annum

Closing Date: 29 March, 2026

Employment Type: Permanent

Hours per week: 37.5

About the Role

Step into a role where your policy expertise drives real change. As Head of Policy and Public Affairs, you’ll lead an ambitious strategy to influence national decision‑makers, shape legislation and ensure the voices of people affected by homelessness are impossible to ignore. You’ll turn insight into impact, championing our values while strengthening our political presence and public profile

You’ll build powerful relationships across Westminster, Whitehall and the wider sector, producing sharp briefings, commissioning research and delivering high‑profile events that elevate Depaul’s influence. Confident in the media and skilled at simplifying complex issues, you’ll work across teams to anticipate policy change, spark innovation and help drive forward our mission to end homelessness. If you’re driven, strategic and ready to make national change happen, this is your platform.

Key deliverables:

• Develop organisational policy positions on key strategic issues for Depaul UK, focusing on policy areas that matter for our client group including homelessness, housing, welfare, health and care leavers.

• Working with the Director of Development and External Affairs to deliver a multi-year policy and public affairs strategy, you will own its delivery, having demonstrable impact on policy through influencing legislation, as well as securing funding and commitments from the government .

• Work with the Executive Director of Fundraising and Communications and their team to improve Depaul’s public profile by giving us a louder political voice.

• Work with the Executive Director of Operations and their team to ensure Depaul is well positioned to respond to changes in policy and regulation.

• Work in partnership with Depaul UK’s Head of Data and Insights on research projects designed to influence policy.

• Monitor, analyse and report on policy developments which may impact on the work of Depaul UK.

• Provide high quality written and verbal briefings, reports and submissions to consultations.

• Work with senior colleagues to develop positive relationships for Depaul UK with ministers, senior officials, elected Mayors, Parliamentarians and with other policy influencers including our peers in the homeless sector.

• Ensure that the voices and experiences of clients are heard and understood to improve and change services delivered by Depaul, commissioners and policy makers.

• Give interviews to the media.

• Organise and coordinate events and meetings.

• Strengthen Depaul’s links with other voluntary sector organisations in the homelessness, youth and faith sectors.

• Contribute to Depaul International’s global influencing work.

What we are looking for from you (Person Specification)

When completing your application form please address all the areas below. Try to provide clear examples in your supporting statement that clarify how and when you gained the experience or knowledge as well as your level of capability.

To carry out this role we are looking for the following from you in terms of qualifications, experience, skills and competencies:

Knowledge

• Strong knowledge of the homelessness sector and policy context is desirable but not essential, it is essential that you have developed strong, specialist knowledge of a UK policy area or areas.

Experience and skills

• Having had demonstrable impact on government policy.

• Developing and maintaining positive relationships with Parliamentarians and officials

• Organising or helping to organise events, it is desirable but not essential that you have organised events in Parliament

• Leading projects with colleagues from different internal or external teams

• Delivering high quality verbal and written policy briefings and presentations to senior stakeholders

• Working with colleagues to secure media coverage

• Excellent written and verbal communication skills

• Ability to work on own initiative and with low levels of supervision

• Ability to prioritise key tasks and manage conflicting priorities

• Ability to deliver to deadlines, sometimes at short notice

• Desirable - drafting and delivering policy and/or public affairs plans/strategies

• Desirable - representing organisations in the media and at events

You will need to be able to travel throughout the UK and on occasions work out of hours.

You believe in people — their strengths, their rights and their potential. You bring empathy, energy and a solution‑focused mindset to your work. You communicate clearly, stay organised and adapt well in a fast‑moving environment. You’re committed to inclusion, fairness and continuous learning, and you turn values into meaningful action, whatever your role.

What You’ll Receive

• Tailored training and development
• Flexible working options where suitable
• 26 days annual leave, rising with service
• Family‑friendly leave policies
• Pension scheme with employer contributions up to 7%
• Employee Assistance Programme with 24/7 GP access
• Discounts across retail, travel, food, fitness and more
• Cash health plan for you and your family
• Death‑in‑service benefit
• Access to legal and practical support

Safer Recruitment

Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.

About Depaul UK

In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.

What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.

As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

As a Wilder Learning Officer, you’ll help shape and deliver an inspiring programme of outdoor learning, training and engagement that connects people of all ages with nature across Sussex. You’ll coordinate and deliver high‑quality sessions to teachers and children across EYFS, Primary and Secondary phases, in-school and outdoor settings. You’ll deliver and assess our accredited Forest School and Wild Beach training programmes to adults; advise on school grounds improvement for nature; and champion the benefits of nature connection through a wide range of activities and events. Alongside hands‑on delivery, you’ll support in marking, evaluation and planning; contribute to income generation; and help ensure our schools and learning programmes are safe, inclusive and reflective of best practice. You’ll play a key role in communicating our work—engaging with teachers, families, volunteers and external partners, acting as a friendly, knowledgeable ambassador for Sussex Wildlife Trust.

This is a varied and practical role at the heart of our Wilder Learning team, empowering educators and wider school communities to connect with nature and take meaningful action for wildlife in Sussex.

A valid drivers’ licence is required for this role.

This role is subject to an Enhanced DBS with Barred List check

Please note: Clinks would welcome the opportunity to discuss potential secondments from locally or regionally based voluntary organisations. 

About Us

Clinks supports, promotes and represents the voluntary sector working with people in the criminal justice system and their families. Our vision is of a vibrant, independent and resilient voluntary sector that enables people to transform their lives. 

Job purpose 

To identify, communicate and engage with the range of voluntary sector organisations working with individuals and their families within the CJS across a geographical area ensuring Clinks provides effective support to help voluntary organisations better meet their aims. To enable Clinks to share information about the sector with HMPPS and other stakeholders

Job summary 

This role will increase awareness and understanding of the criminal justice voluntary sector operating within across the Midlands area. The post holder will undertake an initial analysis project to identify place-based voluntary sector organisations and the range of, and types of services and support provided to people in contact with the criminal justice system and their families. They will identify place-based needs and lead on the collation and sharing of information across the Clinks team and with stakeholders, to highlight the challenges and opportunities. The post holder will need to build new, and nurture existing relationships, with key partners and a range of agencies across sectors.

The post will work within the Area Engagement & Partnerships Directorate and with other Clinks’ staff to identify new members and engagement opportunities, deliver events and training, and provide opportunities to support the capacity and capability needs of the voluntary sector, with a focus on place-based small and specialist organisations working in the CJS.

The post will deliver activity to meet funder requirements, aims and objectives.

Reports to: Area Engagement and Partnerships Manager

Responsible for: N/A 

1. Duties and key responsibilities 

Area Engagement and Impact 

• Identify and increase awareness of voluntary sector organisations based in the Midlands, the range of and types of services and support provided to people in contact with the criminal justice system and their families, where they deliver and how they are funded. 
• Understand the work of local and regional voluntary sector infrastructure organisations in a geographical area to identify and increase partnership working and collaborative approaches to strengthen the support offered by Clinks, 
• Gather intelligence from the sector to identify and understand the needs of place-based organisations and share feedback with HMPPS and other key stakeholders to develop operational processes and influence future commissioning opportunities. 
• Work alongside the National Influencing & Networks team to use this intelligence to influence key decision making at a local and national level.
• Provide support to voluntary sector organisations, keeping the sector informed and up to date and capturing the support provided and its impact. 
• Respond to requests from voluntary sector organisations in need of support and signpost or consider what assistance Clinks (and others) can provide. 
• Work alongside the Area Insights and Impact Officer to capture the needs of the sector to influence and inform future activity. 
• Provide regular area specific communications to organisations utilising Clinks communication channels to share good practice, resources and publications.
• Produce regular blogs, case studies and social media activity to showcase the work of place-based voluntary sector organisations.   
• Develop and build upon existing place-based networks to support collaboration and co-ordination between the voluntary, statutory, and private sectors in the criminal justice system. 
• Provide information to help statutory partners and key stakeholders to understand the voluntary sector, its structures and how to work with it. 

External Relationships 

• Identify and explore opportunities to develop relationships with area-specific agencies working within criminal justice including Probation, Prisons and local statutory agencies to increase knowledge of locally based voluntary sector services and establish, and embed Clinks’ support 
• Provide representation at various meetings, both internally and externally with partners and stakeholders.
• Work collaboratively to ensure effective information flow across directorates and to and from the sector and stakeholders 
• Develop relationships with regional and local infrastructure organisations to widen Clinks reach and identify joint working opportunities. 

2. General responsibilities   

• Represent and be an ambassador for Clinks 
• Work to support the mission, ethos, and values of Clinks 
• Be flexible and carry out other associated duties as may arise, develop, or be assigned in line with the broad remit of the position 
• Support and promote diversity and equality of opportunity in the workplace 
• Work collaboratively with others in all aspects of our work 

This job description does not form part of your contract of employment and can be amended from time to time as the needs of the organisation require.

Person specification 

Experience, Skills and Abilities  

• Significant experience of working or volunteering in the voluntary sector in the Midlands area
• Relationship building and management with a range of stakeholders and networks. 
• Good attention to detail and ability to maintain effective records, utilising a range of different methods. 
• Ability to think strategically about the voluntary criminal justice sector, and to analyse and respond to change. 
• Ability to prioritise, multi-task and work under pressure, juggling a busy and varied workload. 
• Excellent IT and digital skills, including use of Word, Excel, Outlook, SharePoint, Teams and Zoom. 
• Adaptability and flexibility in being able to deal with new situations quickly and efficiently.   
• Good interpersonal and communication skills, both written and spoken, and ability to communicate with a range of stakeholders, at all levels of seniority.   
• Convening meetings, arranging and chairing events both in-person and online. 
• Ability to support and coordinate a complex network of organisations including representing diverse views, and promoting their work and issues. 
• A collaborative approach to working with colleagues but also able to work alone. 
• Highly organised with good project and time management skills. 

Knowledge  

• Role of the voluntary sector in addressing social exclusion. 
• The criminal justice context and related policy. 
• Understanding the role of national and local infrastructure organisations 
• An understanding of the Midlands geographical area 

Personal attributes and other requirements

• Able to travel extensively across the Midlands area with occasional travel across England and Wales. 
• Able to work evenings and weekends and stay away from home overnight where necessary. 
• Work well as part of a small team and independently, with a flexible approach to work. 
• Commitment to anti-discriminatory practice and equal opportunities. An ability to apply awareness of diversity issues to all areas of work.  
• Commitment to the values and ethos of supporting people in the criminal justice system