268 Insight and service development manager jobs

Are you curious about what digital data can tell us about how people find and engage with content?

We’re looking for a Digital Analytics Coordinator to join the Communications Directorate at the Royal College of Radiologists. In this role, you’ll analyse performance across our website, email and social channels, turning complex data into clear insight that helps shape how we plan and evaluate content and campaigns. You’ll also help ensure we’re measuring digital activity effectively, using tools including GA4 and Google Tag Manager to implement and maintain tracking.
 
Working closely with colleagues across the Content and Brand teams, you’ll help us understand what’s working, how our members are engaging with our content and where we can improve. Your insight will help us make evidence-based decisions, test and learn from what we do, and improve the digital experience we provide for our members.
 
What you’ll do:

• Gather, analyse and present performance data across the College’s digital channels, including website, email and social media
• Maintain analytics dashboards and produce regular insight highlighting trends, changes in performance and opportunities to improve engagement.
• Implement, test and maintain tracking through GA4 and Google Tag Manager, ensuring digital activity is measured accurately and consistently.
• Work with Content and Brand colleagues to establish appropriate measures for campaigns and evaluate performance against agreed objectives and KPIs.
• Analyse campaign and audience behaviour across digital channels, identifying the content, channels and approaches driving engagement.
• Use email performance data, segmentation and A/B testing to identify opportunities to improve targeting and engagement.

What you’ll need:

• Experience analysing and interpreting data from digital platforms such as GA4, Search Console, social media and email marketing platforms, and using insight to inform content and marketing decisions.
• Practical experience of GA4 and Google Tag Manager, including implementing, testing and troubleshooting tracking.
• Experience creating dashboards, automated reports or data visualisations and measuring performance against objectives and KPIs.
• Experience using segmentation, A/B testing or dynamic content within an email marketing platform to evaluate and improve performance.
• Strong analytical skills and the ability to turn complex data into clear, practical recommendations for non-specialist colleagues.
• Excellent attention to detail, with a strong commitment to data quality and accuracy.
• A collaborative and organised approach, with the ability to work across teams and manage multiple priorities.

Experience in a membership organisation, charity or not-for-profit environment would be beneficial but is not essential.

Why work with us?

The RCR is a membership organisation and charity that works with our Fellows and members to improve the standard of medical practice across the fields of clinical radiology and clinical oncology.

You’ll join a friendly and ambitious organisation with a clear sense of purpose – and a team that’s proud to support doctors working at the heart of cancer and imaging services.

When you join us:

• Make a difference to the lives of Doctors and medical specialties
• Hybrid working – up to 60% remote
• Modern working environment with home‑working equipment provided
• Generous annual leave, plus the option to buy up to 5 extra days
• Enhanced family‑friendly leave (maternity, paternity and adoption) for those with 2+ years continuous service 
• Excellent pension scheme
• Sabbaticals (5+ years’ service) and secondment opportunities
• Interest‑free season ticket loan and cycle to work scheme
• Employee Assistance Programme
• Long service recognition awards

WEST LONDON SYNAGOGUE

Job Description

Job Title

Community Programme Manager

Department

Community: Social Action, Interfaith

Line Manager

Director of Operations & Community

Hours

Full time, 36.5 hours per week (some evening and Sunday working required, in line with the programme calendar)

Salary

£42,000-£45,000, dependent on experience

Background

West London Synagogue, founded in 1840, has a long-standing reputation as a leading and innovative institution within Progressive Judaism. It has played a significant role in shaping modern Jewish life and continues to hold a unique and influential position within the UK Jewish community.

With approximately 3,000 members, WLS is a lively, engaged and diverse community, with a strong commitment to Jewish life, social responsibility and engagement with the wider community.

WLS has an established and valued portfolio of Social Action and Interfaith activity, reflecting our commitment to making a positive contribution both within and beyond our congregation. We are now looking to build on this strong foundation, developing and expanding these areas to increase participation, strengthen partnerships and deepen their impact.

The Role

This newly combined role brings Social Action and Interfaith activity together under one postholder. The Programme Manager will be responsible for developing these areas strategically, growing participation and impact, building relationships and partnerships, and identifying new opportunities for meaningful engagement and community contribution.

The purpose of the role:

• To implement an integrated strategy for the delivery of WLS's Social Action and Interfaith activities, and the associated role of volunteers.

• To facilitate the smooth running and ongoing development of current WLS projects, alongside the introduction and implementation of new projects in these areas.

• To work with other members of staff, clergy and lay leadership to consolidate, and expand WLS's Social Action and Interfaith provision.

• To recruit, train, empower and retain an increasing number of community members as volunteers.

• To assist with funding applications and expense control relating to projects, working closely with the fundraising and finance teams.

Summary of Tasks

1. Social Action Projects

– Maintain and enhance existing social action projects, including the ongoing recruitment of participants and ensuring their financial viability, including cost control.

– Support the ongoing development of the WLS flagship Drop-in Programmes - for families seeking asylum and the Rainbow Drop-in for an LGBTQ population

– Develop a range of self-sustaining, hands-on social action projects for each age group at WLS, especially youth, students and young adults.

– Prepare timely reports, fundraising administration and formal feedback, as needed.

2. Interfaith Projects

– Execute and enhance our newly drafted Interfaith strategy, which focuses on education and awareness, grassroots initiatives, celebratory events and representation in the broader community;

– Attract and retain volunteers on an ad hoc basis for the interfaith initiatives;

– Work collaboratively with the community team and with the trustee responsible for Interfaith.

3. Experimental & Cross-Cutting Projects

– Identify, develop and lead selected new initiatives that align with WLS's strategic priorities and community needs

General Responsibilities

· Develop, maintain and manage an annual programme plan for Social Action and Interfaith activity, ensuring that projects and initiatives are aligned with WLS’s strategic priorities and community needs.

· Establish appropriate measures and processes to assess the reach, participation, outcomes and wider impact of programmes, regularly reviewing performance and using insight, feedback and data to improve existing activity and inform the development of new initiatives.

· Identify opportunities to increase the reach, relevance and impact of Social Action and Interfaith programmes, ensuring that activity continues to respond to the needs and interests of the WLS community and the wider community.

· Develop and manage a strong volunteer programme, including recruitment, induction, training, support, recognition and retention, and create meaningful opportunities for members to contribute their time, skills and experience.

· Manage relevant programme budgets including planning expenditure, monitoring income and expenditure, and ensuring that activity is delivered within agreed budgets.

· Build and maintain effective relationships with internal stakeholders, community organisations, faith communities, charities and other external partners, identifying opportunities for collaboration and developing new initiatives where appropriate.

· Collaborate with the engagement team to develop and implement appropriate communications and engagement plans to promote programmes and encourage participation.

· Attend and contribute actively to regular staff meetings, Board and committee meetings, and relevant project and working groups, providing updates on programme development, progress and impact as required.

· Contribute to the wider life of WLS, including festival celebrations and other community activities, as appropriate to the role.

· Support the development and implementation of WLS’s vision, policies and procedures, particularly in relation to Social Action and Interfaith activity involving adults, young people and children.

· Maintain awareness of, and ensure compliance with, all relevant regulations and WLS policies relating to safeguarding, particularly when working with children and vulnerable adults.

· Contribute to the development of funding and income-generation opportunities, including grants, sponsorships and partnerships, where relevant to the programme.

Person Specification

Essential

• Proven experience of managing projects and/or volunteers, with a track record of managing a varied workload and conflicting priorities to deadline.

• Experience of, or a strong interest in, social action and/or interfaith work.

• Excellent organisational skills and strong IT skills, including Microsoft Office 365.

• Excellent written and spoken English, with the ability to prepare clear reports and communications.

• Outstanding interpersonal skills, and a demonstrated ability to relate well to a diverse audience across all ages within the community.

• Demonstrated ability to balance the expression of views and values with respect for all.

• A high standard of personal integrity, and the ability to handle sensitive information with discretion and confidentiality.

• Self-motivated, proactive and comfortable working both independently and as part of a team.

• Flexibility to work some evenings and Sundays in line with the programme calendar.

• A good knowledge of, and enthusiasm for, Judaism.

• A good knowledge of Child and Vulnerable Adults safeguarding law and best practice.

• Willingness to obtain, or already holding, a recognised First Aid certificate.

Desirable

• Experience of grant fundraising or completing funding applications.

• A UK driving licence.

• Experience working closely with boards, volunteers and clergy.

Personal Qualities

• A collaborative team player who embraces change and is willing to get hands-on to deliver results.

• Proactive, enthusiastic, friendly and committed to making a difference.

• A good sense of humour and a warm, approachable manner.

Please note that this post is subject to:

• Two satisfactory references

• Confirmation of eligibility to work in the UK

• An enhanced DBS check

About Starlight

Starlight is the national charity for children's play in healthcare.

We believe that healthcare should be a more humane and child-centred experience for every child. We work across the UK to champion the importance of play during treatment, care and recovery, supporting children, parents and carers, and healthcare professionals.

Play is integral to children's wellbeing. It can help children experience greater agency, autonomy and control during healthcare, express thoughts and feelings, build resilience and make healthcare settings feel more welcoming and safe. But play is still too often overlooked or treated as an optional extra within children's healthcare.

Our ambition is to end preventable trauma in children's healthcare.

Our new strategy is taking Starlight into an important next phase. We want to build on the expertise, evidence, influence, partnerships and brand positioning we have developed over recent years and use them to create greater impact for children and families.

That means becoming a stronger voice for change: increasing understanding of children's experiences of healthcare, influencing the systems and people who shape children's healthcare, strengthening our relationships with supporters and partners, and communicating with greater clarity, consistency and impact.

Our brand and communications have an increasingly important and broad role to play. We need to tell powerful stories, challenge assumptions, engage people emotionally and intellectually, and make it clear why children's healthcare needs to change.

This is an exciting time to join Starlight and help shape how our purpose, personality and ambition are experienced by the people who matter most.

Our Strategy and the Creative Designer

Our ambition is to influence how children's healthcare is understood and experienced.

To do that successfully, we need communications and creative work that is distinctive, compelling and purposeful. We need to communicate with different audiences in ways that help them feel, understand and ultimately do something differently. As our Creative Designer, you will play an important role in making that happen.

Working as part of the Influence, Insight & Communications team and reporting to the Communications & Brand Manager, you will develop ideas and produce high-quality work across campaigns, fundraising, influencing, digital communications, events and organisational communications.

You will also help to evolve how Starlight looks, feels and expresses itself, ensuring that our creative work is distinctive, consistent and recognisably Starlight.

You will work closely with our Digital Content Creator, who leads the production of channel-native video and social content. You will contribute visual concepts, campaign identities, graphics, storyboards and brand treatments to help this content feel coherent, distinctive and recognisably Starlight.

You will help Starlight make effective use of new creative technologies, including AI, where they can improve efficiency, enable experimentation or extend our creative capability. We want to use technology to help us work smarter and create more, without compromising creative judgement, authenticity or quality.

You will work with colleagues across Starlight and, where appropriate, with external creative specialists to ensure our communications are engaging, accessible, authentic and effective.

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

Job purpose

The Senior Advice Manager is responsible for the effective day-to-day management and coordination of Toynbee Hall’s debt advice services across multiple locations. The postholder will ensure services are appropriately resourced, accessible and delivered consistently, meeting agreed contractual, quality, compliance and performance requirements.

The Senior Advice Manager will manage and develop Debt Advisers, Trainee Debt Advisers and Administrators; monitor service performance and capacity; address operational issues and risks; and ensure appropriate action is taken where performance or quality falls below expected standards.

Working closely with the Head of Debt and Money, Quality Assurance and Technical Supervision colleagues, the postholder will use performance information, quality findings and operational insight to identify areas for improvement and ensure agreed actions are implemented.

Key Responsibilities

Management of local sites to ensure all services are available.

• Ensure local services are available daily by effectively managing staffing, sickness, annual leave, emergencies and operational challenges.
• Work closely with internal teams, external contractors and local stakeholders to ensure all sites operate safely, efficiently and in line with organisational standards.
• Identify resource gaps, operational risks and service pressures, implementing solutions to maintain service delivery and performance.
• Build and maintain strong relationships with local authorities, housing providers, community organisations and partner agencies, representing Toynbee Hall at meetings, networking events and community engagement activities to strengthen referral pathways.

Line management of a team to ensure objectives are set and met

• Lead, motivate and support the team to achieve agreed service, quality, compliance and performance objectives.
• Conduct regular one-to-one supervision, team meetings and performance reviews providing constructive feedback and clear expectations.
• Coach, mentor and develop staff, identifying learning and development needs supporting career progression and fostering a culture of continuous improvement.
• Provide technical guidance and support on complex debt advice cases, ensuring advisers deliver accurate, compliant and client-centred advice.

Ensure compliance and the quality of advice required are achieved

• Ensure the team consistently delivers high-quality, client-focused debt advice in line with FCA requirements, funder expectations and Toynbee Hall policies.
• Monitor case quality through audits, supervision, management information and performance data, implementing improvement plans where required.
• Analyse service performance and management information, identifying trends, risks and areas requiring action, and provide recommendations to the Head of Debt and Money.
• Ensure case files meet all quality assurance, audit and contractual standards.
• Manage and respond to complaints relating to debt advice service delivery in line with Toynbee Hall’s complaints procedure, ensuring appropriate investigation, timely resolution and that learning is used to improve service delivery.

Essential Criteria

Experience and Skills 

• Significant experience of managing frontline advice services and managing highperforming teams to achieve service, quality and performance objectives.
• Demonstrable experience of line management, including supervision, performance management, coaching, mentoring and staff development, including effectively addressing underperformance.
• Experience of delivering regulated debt advice services and having management responsibility for maintaining high standards of quality, compliance and client care. • Proven ability to provide technical guidance and appropriate support on complex debt advice cases, working within agreed technical supervision and escalation arrangements.
• Hold a recognised debt advice qualification (e.g. CertMAP or equivalent) with demonstrable experience of delivering FCA-regulated debt advice and supporting the quality and development of debt advice practice.

Communication and Interpersonal Skills

• Excellent leadership, communication and interpersonal skills, with the ability to
  inspire and motivate others.
• Ability to build positive relationships with colleagues, partners, funders and external
  stakeholders.
• Excellent written and verbal communication skills.

Our Benefits Package

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking
• Westfield Healthcare Cash Plan
• Perk Box

Further information

We reserve the right to close this vacancy early should we receive a sufficient number of suitable applications. 

Applicants must have the right to work in the UK. 

Please refer to the attached job description for more details

Are you looking to work somewhere that actually invests in growing its people?

Do you love getting stuck into the day-to-day finance work as much as the bigger-picture strategy side?

Are you keen to be part of a Christian charity that's genuinely changing children's futures?

TLG’s Finance Manager role could be the role for you!

Title: Finance Manager

Location: Hybrid – TLG’s National Support Centre, Bradford, West Yorkshire (40% office-based including Tuesdays)

Salary: £37,066 - £40,090 (FTE)

Hours: Flexible,30 – 37.5 hours per week (0.8 – 1.0 FTE)

Reporting To: Director of Finance

Contract: Permanent

About TLG

Transforming Lives for Good (TLG) is a Christian children’s wellbeing charity rooted in the conviction that the local church is central to God’s mission of restoration and hope for children and families. Today, through our existing programmes of Early Intervention and Make Lunch, over 220 churches are partnering with TLG, supporting 4,699 children each year, with 1,059 children and family members connecting into the wider support of the church as a place of belonging, care and hope.

About the Role

As we journey towards our vision to bring fullness of life for every child, no matter what struggles they face, we’re looking for a passionate, motivated and mission-driven individual to join our team as Finance Manager. 

The Finance Manager will play a central role in shaping the financial strength and future growth of the charity. As the operational lead for day-to-day finance, you’ll ensure robust financial controls, deliver accurate and timely reporting, and provide clear, strategic insight that empowers leaders across the organisation. Working closely with the Director of Finance, you will be a key voice in safeguarding financial health and driving forward our mission.

As someone who has completed or nearly completed their Accountancy qualification, you will be given responsibility in an environment centred on growth. The Finance Manager will lead a high-performing finance function, bringing expertise across budgeting, forecasting, financial planning, and analysis. You will oversee and continually improve financial systems and processes, ensuring they are efficient, compliant, and fit for a growing organisation with ambitious goals. As you take on this impactful role, we will support and develop you as a leader with sector-leading internal and external training.

Some of the role responsibilities include elements of:

• Financial Management & Reporting
• Budgeting & Planning
• Systems & Processes
• Financial Leadership

Whilst the responsibilities and feel of the role will be familiar to someone with a career in charity finance, the close work with TLG’s commercial subsidiaries, the opportunity to speak strategically in the future of the charity, the focus on career development and the environment of grace and faith encompassing TLG make this role an attractive proposition for anyone who wants to make a difference for Jesus within the finance sector.

About You

You will be a fully or nearly Qualified Accountant who wants to grow in a finance career with an organisation committed to seeing you flourish. You can work well within a high‑performing finance function, bringing strong charity finance experience, excellent technical skills, and the ability to communicate clearly across the organisation, including with department heads throughout the team. You’ll balance strategic oversight with hands‑on delivery of management accounts, budgeting and reporting. Alongside this, you’ll bring an active Christian faith, playing a full part in the spiritual life of the organisation and working sensitively with people of all backgrounds.

Next Steps

For more information about TLG, the role and the person specification, please see the attached Job Pack.

To apply for the position, please send a CV and completed Candidate Bio Details Form to Christian Jobs.

If you have any questions, please do not hesitate to contact Joe at Christian Jobs.

Are you an experienced and highly organised professional who enjoys making sure an organisation runs smoothly and wants to make a real difference?

Kapella’s mission is to build better relationships and improve the wellbeing of families and individuals. We provide accessible and affordable services, including counselling, family mediation, training and domestic abuse programmes across Birmingham, the Black Country and the wider Midlands area. Our work includes self-paying clients as well as funded projects delivered through contracts, grants and partnerships.

We are looking for an Administration and Operations Manager to lead and strengthen the day to day operations that underpin our services and help us prepare for our next phase of development. Working closely with the CEO and service managers, you will oversee the running of the organisation across our two main premises and other community venues, as well as manage the administration and appointments functions. This role provides the operational support to our service delivery, ensuring that processes, resources and systems are well organised and focused on quality, sustainability and a positive user experience.

We are entering an exciting phase of growth and are looking to expand our services and extend our reach across Birmingham, the Black Country and surrounding areas. This new role is central to these plans.

Initially, the role will be hands-on, with responsibility for recruiting and training additional administrative staff, fully opening our main premises and moving to a hybrid model of online and face-to-face counselling. You will also support the implementation of new online appointment and case management systems as well as updated policies and procedures.

As we grow there is significant opportunity for development, allowing you to contribute to how our services are delivered, strengthen our team and help us meet the increasing need for our services.

Based at our Birmingham office, you will be supported by a small administration team that will grow. This role will require some flexibility in working hours to meet service needs, including working at other centres from time to time.

What you’ll do

• Oversee the day-to-day operational running of the Birmingham and Wolverhampton centres and community venues.
• Lead and manage the administration team, including recruitment, training and volunteer coordination.
• Manage appointments, service utilisation, waiting times and payments.
• Streamline processes and systems to improve efficiency, consistency and client experience.
• Support the implementation of new technology, online appointments and case management systems.
• Ensure premises are safe, functional, welcoming and fit-for-purpose.
• Monitor service activity, performance, budgets and KPIs, providing clear reports for management and funders.
• Promote a positive, inclusive and supportive workplace culture.
• Work closely with service managers and the CEO to ensure operational activity supports organisational priorities.
• Oversee HR systems and administration.
• Ensure compliance with HR, health and safety and organisational policies.

What we’re looking for

• Proven experience in administration and operational management, ideally in the third sector, health or community services.
• Significant administrative experience, including the use of databases and case management systems.
• Experience monitoring activity, performance, budgets and KPIs, with the ability to use information to inform decisions.
• Experience developing and embedding effective processes and systems.
• Confidence in implementing new technologies and supporting teams through change.
• Experience overseeing premises and creating safe, fit-for-purpose and welcoming environments.
• Understanding of the client journey and accessibility, with experience improving service utilisation and engagement.
• HR and health and safety knowledge, with experience supporting staff wellbeing and compliance.
• Strong leadership, communication and relationship-building skills, with a commitment to inclusion and equity.
• A practical, proactive and solutions-focused approach, with the ability to balance strategic thinking with hands-on delivery.

Why join Kapella?

• Play a key role in expanding essential services to families and individuals across Birmingham and the Black Country.
• Be part of a passionate, supportive and values-driven team.
• Have a significant opportunity to shape operational processes and develop into a senior leadership role.
• Benefit from ongoing development, 25 days’ annual leave, professional development opportunities, a 5% employer contribution pension scheme and staff wellbeing support.

How to apply

Please send your CV and a covering letter outlining your relevant experience and how you meet the requirements of the role.

Kapella is an inclusive employer and welcomes applications from all sections of the community.

Closing date: 27 September 2026

Location: Birmingham office, with travel to Wolverhampton and other community venues
Hours: Full-time, 37.5 hours per week

About the role

We’re looking for a motivated and committed policy manager to join our policy, evidence and influencing team. In this role, you’ll help deliver change for people affected by breast cancer by leading our policy work on early diagnosis (including breast screening and cancer waiting times) as well as our work on improving services for people at increased risk of breast cancer. This role manages a senior policy officer. 

You’ll use insight from patients and healthcare professionals, data and research to develop evidence-based policy positions. And you’ll build strong relationships with external stakeholders to enable you to influence to deliver policy change. You’ll work with colleagues across the team and wider organisation to take our priorities to supporters, MPs, decision-makers and the media.

About you

With experience of working in relevant policy roles to deliver significant change, you’ll be an excellent communicator, well-organised and able to work under pressure to tight deadlines.  You’ll be confident working with a wide range of people and have experience of supervising or managing people. You’ll also have an excellent understanding of the policy and influencing landscape that Breast Cancer Now works in.

Job description and benefits

The job description and our attractive benefits are available for you to download.

Primary location of role and hybrid working

This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.

£46,000 to £49,500 per annum London based

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement online. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria
If you’ve any immediate questions please email

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who
we support.

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.

Closing date Sunday 27 September 2026 11:59 pm

Interview date Wednesday 7, Thursday 8 October 2026

The Voluntary Organisations Disability Group (VODG) is the leading membership body for voluntary sector organisations that support disabled people. Representing over 145 organisations across England and Wales, we bring together leaders, experts and partners to influence change, share learning and strengthen the sector. 

We're looking for an experienced and enthusiastic Events and Engagement Manager to lead the delivery of our growing programme of conferences, professional networks, member events, learning opportunities and stakeholder engagement activities. 

This is a varied and rewarding role at the heart of the organisation. You'll be responsible for creating exceptional experiences for members and delegates, coordinating high-profile events, supporting external engagement activity, managing key relationships and identifying new opportunities to increase member participation and value. You'll also use data, feedback and insight to continually improve our offer and help shape future engagement activity. 

We're looking for someone with strong event and project management experience, excellent organisational and communication skills, and the ability to build productive relationships with a wide range of stakeholders. You'll be equally comfortable managing the detail of event delivery and contributing to wider organisational objectives.

In return, you'll join a small, ambitious and supportive team committed to improving the lives of disabled people by supporting a strong and vibrant voluntary sector.

If you're passionate about bringing people together, creating engaging experiences and making a meaningful difference, we'd love to hear from you. 

We reserve the right to close this vacancy early if we receive a high volume of applications. We encourage interested candidates to apply as soon as possible. If you require any reasonable adjustments to participate in the recruitment process, please contact us.

This is a pivotal role at the heart of ISEAL, bringing together strategic and operational HR leadership and effective office management to create an inclusive, well-supported workplace. The Manager, HR and Office Management will translate our new organisational strategy into forward-looking people practices, while ensuring that colleagues are supported by the policies, systems, resources and working environment they need to thrive.

Working closely with directors, the leadership team, line managers and two HR Coordinators, the postholder will shape the employee experience across the full journey—from recruitment and induction to development, progression and exit. The role will also oversee workplace services, internal communications, budgets and legal compliance across multiple jurisdictions (UK, Netherlands, Sweden, Switzerland, Belgium, and Canada), helping a hybrid and remote workforce stay connected, informed and confident. As an additional resource, an experienced HR consultant delivers recruitment campaigns and other special projects.

We are looking for an experienced generalist HR professional, who combines strategic insight with practical delivery and sound judgement. You will bring current employment law knowledge, strong influencing and coaching skills, a genuine commitment to inclusion and wellbeing, and the confidence to improve policies, systems and ways of working in an international, values-led organisation. Above all, you will be collaborative, resilient and motivated by ISEAL’s mission to accelerate positive change for people and the planet.

The key responsibilities we entrust you with:

HR Management

• Develop and deliver a HR strategy aligned with the organisation’s new strategic direction, translating priorities into sustained impact
• In collaboration with Leadership team, advise on and implement resource and overhead planning to support strategic objectives
• Shape, continuously improve and communicate ISEAL’s HR policies, procedures and processes, enabling colleagues in a hybrid/remote setting to understand them easily and apply them confidently
• Deliver a proactive approach to employment compliance, anticipating legislative developments across 6 jurisdictions with ISEAL staff and translating them into clear, timely organisational actions
• Champion a thriving organisational culture, empowering colleagues at every level to bring ISEAL’s values to life in their decisions, behaviours and ways of working
• Cultivate a workplace where wellbeing is embedded in everyday practice and open, constructive dialogue flows well between employees, line managers and across the organisation
• Foster and continually enhance an inclusive employee experience across the full journey—from recruitment and induction to performance, progression, learning and development, and exit
• Navigate emerging employee matters with care, sound judgement and consistency, equipping line managers to confidently address both routine and complex HR situations
• Serve as a trusted strategic adviser to directors and the leadership team, bringing forward progressive HR practices that strengthen organisational effectiveness and employee engagement
• Coordinate support of a dedicated external HR consultant for recruitment and special projects
• Oversee maintenance of all personnel and HR records in appropriate systems

Office Management

• Lead on maintaining a comfortable and well-functioning workplace, including continuous review of the overall physical infrastructure needs and provision 
• Shape and communicate forward-looking workplace policies and practices, pioneering flexible approaches to space, collaboration and ways of working.
• Create a safe, welcoming workplace by leading the effective delivery and continuous improvement of office services, facilities, IT equipment and resources
• Act as first point of contact for any issues raised by staff relating to the office

Other

• Lead and continually strengthen internal communications that connect colleagues, reinforce shared purpose and encourage meaningful participation, including monthly staff meetings, the quarterly support staff newsletter and organisation-wide communications.
• Lead and empower two HR Coordinators, creating the conditions for them to grow, develop and deliver excellent support across the organisation
• Steward the HR and premises budgets with foresight and accountability, directing resources towards the organisation’s people, workplace and strategic priorities.
• Build own capacity and knowledge on all matters related to organisational legal compliance

Essential attributes / skills / knowledge

• Substantial generalist HR management experience, combining strategic understanding with confident delivery of day-to-day people operations
• Demonstrable experience of developing and implementing HR strategies aligned with organisational priorities
• Strong track record of designing, reviewing and embedding accessible HR policies, procedures and processes
• Proven experience of managing diverse employee relations matters with sound judgement, fairness, discretion and appropriate confidentiality
• Current, practical knowledge of UK employment law and the ability to translate legislative change into clear, compliant policies and advice
• Excellent communication skills both in person and in a hybrid/remote environment with an ability to influence senior leaders and coach line managers at all levels
• Experience working in values-led culture that supports employee wellbeing, engagement and open dialogue
• Commitment to EDI principles and experience implementing approaches that foster an inclusive workspace
• Varied experience of HRIS solutions and, ideally, with the implementation of new systems to enhance HR operations
• Experience working in an international setting covering a variety of jurisdictions and employee locations
• Proven people-management capability, including coaching, developing and empowering team members to work to the best of their ability
• Strong planning, prioritisation and budget-management skills, with the ability to balance strategic projects and operational demands
• High levels of integrity, initiative and resilience, with a collaborative, solutions-focused approach to organisational change and continuous improvement
• A personal commitment to and interest in creating a more sustainable world

Desirable

• Oversight of international payrolls
• CIPD Level 5 qualified

ISEAL´s culture and how we will help you thrive

Our values are Connection, Empowerment, Inspiration, Wellbeing, Effective Working and Creativity.

These are traits we value in each other and in the organisation overall and we instil these in all our processes and interactions. The issues we work on are of a global nature and our team reflects this, with individuals from many different backgrounds and nationalities. We know this diversity adds to the high quality of work we deliver as an organisation and through our commitment to diversity and inclusion we want to add strengths and perspectives in our team with each recruitment. Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas forming part of someone´s identity. We are proud to be an equal opportunities employer.

As an organisation, we also support our people in their personal and professional development, with specific budgets and processes enabling individuals to take advantage of growth and development opportunities. We offer 25 days of annual leave, to which we will add a day a year after 2 years (to a maximum of 30 days), as well as an extra five days as a one off once you have been with us for a full five years.

We recognise individuals’ preferences when it comes to where and when to work through a hybrid working model as well as the opportunity to apply for flexible working arrangements to suit individual´s needs.

Other relevant information

Term: This is a permanent contract

Working hours:               80 % (30 hours) could be spread across 4 or 5 days

Salary: £57,000-62,000, depending on experience (pro rata for less than 100%)

Location:                        London is the preferred location. The role requires a minimum of 2 days per week in the office. 

                                       Applicants will need to provide evidence that they are entitled to work in the UK.

International travel:        The post holder will be required to undertake occasional international travel

Ideal start date:            November/December 26 ideally

Reporting to:                  Director, Finance & Operations

How to apply

Specific enquiries about this role and the application process can be sent to the recruitment(@)isealalliance(.)org.

Deadline for applications is 4 October 2026. Please note that we will only contact shortlisted applicants.

Cover letter: We would like to see candidates´ own writing in the cover letter and discourage the use of AI for this purpose.

Interview process

Please note that we will endeavor to keep to this schedule, but some dates may be subject to change.

Screening interviews (Teams): 7-12 October

Pre-interview timed exercises (between 60 – 90 minutes from home): 16-18 October (if applicable)

Panel interviews (in person): w/c 19 October

Decision: w/c 26 October

Accessibility

If candidates require additional time or other considerations for the interview process, we are committed to accommodating any reasonable requests. Please note that ISEAL will cover travel expenses for in person interviews for candidates travelling from outside of Greater London. ISEAL also covers caring expenses for candidates who are carers and need to arrange of cover for the duration of the interview/exercises

As Innovation Strategy Manager you will lead in helping Battersea learn, experiment and develop new solutions to drive forward our strategic priorities, keeping us relevant, future-focused and generating ever greater impact.

All work is delivered through creativity, collaboration within and outside of Battersea and a deep understanding of our target audiences, balancing ambition and pragmatism.

Why the role exists:

This is a rare opportunity to lead in helping Battersea learn, experiment and develop new solutions to positively impact the lives of cats, dogs, and their owners for years to come. You’ll bring strong strategic thinking, innovation expertise, service design, and leadership skills to an environment focused on meaningful social impact, working alongside a team of smart, compassionate, and experienced colleagues.

This role focuses on broad, organisation-wide innovation - spanning our services, operations, supporter offering, and income generation - with a clear focus on delivering outcomes for animals and the people who care for them. It is not a specialist digital or fundraising role; instead, it centres on identifying the right problems and shaping effective responses. While some initiatives will involve digital elements (and an understanding of this is useful), delivery is carried out by specialist teams both in-house and externally.

Success in this role means identifying high-impact opportunities, aligning stakeholders around them, and ensuring they are taken forward effectively - supporting pilots and implementation where appropriate.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. Greyscale copies of the recruitment pack are also available on request.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:

At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience. 

Closing date: 22nd September 2026

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Interview date(s):
First Round (online): 30th September & 1st October 2026
Second Round (in-person): To be confirmed

For more information about the role, please download our Recruitment pack.

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to our 5 country offices worldwide, we also work with multiple partner offices focusing on sustainable development programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The Data, Risk and Compliance Officer will coordinate Muslim Aid’s organisational approach to data protection, risk management, compliance and assurance coordination. The role will provide oversight of key registers, trackers, records, reports and action plans, including the corporate risk register, compliance obligations register, policy review schedule, data protection records, information-rights requests, breach records, audit action trackers and assurance follow-up.

The postholder will work directly with the COO, leadership team and functional owners across the organisation to strengthen governance, ensure risks and compliance actions are actively managed, support timely escalation and drive continuous improvement in organisational controls and accountability.

The postholder will own coordination, tracking, records, follow-up and administrative support for these areas, while supporting senior colleagues with design, judgement, quality assurance and insight.

About the Role:

1. Maintain the corporate risk register and ensure risks, controls, actions, owners and deadlines are kept up to date.
2. Gather regular updates from functional owners and support teams to articulate and record risks clearly and consistently.
3. Maintain the compliance obligations register, policy review schedule and evidence of compliance activity.
4. Work with departments to record legal, regulatory, donor, funding agreement, data protection and internal policy requirements.
5. Maintain data protection policies, procedures, templates, records of processing activities (ROPAs), data-flow records and information asset registers.
6. Prepare regular reports, exception reports, committee updates, action summaries and briefing notes on risk, compliance, data protection, audit actions and overdue matters.

About You:

You must currently hold the right to work in the UK. Muslim Aid is not offering sponsorship for this role.

This role operates on a hybrid working basis, with a current requirement to work from the office for two/three days per week, and additional days where required to meet organisational needs.

To be successful in this role, you will need:

1. Law degree, equivalent legal qualification or equivalent experience in legal, compliance or regulatory matters.
2. Significant experience in data protection, risk, compliance, governance, assurance or a related area, including responsibility for improving organisational processes and controls.
3. Experience managing risk registers, compliance trackers, policy schedules, action logs and organisational records, with responsibility for quality, timeliness and escalation.
4. Strong organisational and coordination skills, with the ability to prioritise competing demands, oversee several trackers, manage deadlines and deliver high-quality reports.
5. Ability to influence and follow up actions firmly and professionally, make sound judgements, identify issues requiring escalation and handle sensitive information with discretion.
6. Ability to write clear reports, updates, guidance, action summaries and recommendations for managers, the Leadership Team, committees and the Board..

Why you should apply:

Join Muslim Aid as our Data, Risk & Compliance Officer and play a key role in strengthening our approach to data protection, risk management, compliance and organisational assurance. Working closely with the COO, Leadership Team and colleagues across the organisation, you’ll help ensure key risks, compliance obligations and data protection responsibilities are effectively monitored, managed and addressed. You’ll oversee essential registers, records and action plans, support audit and assurance activity, and help strengthen organisational controls and accountability. If you’re passionate about good governance, effective risk management and using robust processes to drive continuous improvement, we would love to hear from you.

Benefits you will enjoy working for us: 

• 25 days annual leave + 4 Privilege days
• Hybrid working – 2/3 days per week in the office
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time Off in Lieu (TOIL)
• Pension scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV.

Pre-employment Checks:

Due to the nature of our work with children and vulnerable communities, Muslim Aid operates rigorous safeguarding and Protection from Sexual Exploitation and Abuse (SEA) procedures in our recruitment process. We are committed to the prevention of sexual abuse and exploitation and adopts a zero-tolerance approach to SEA, as a result, any employment with Muslim Aid is subject to the following checks prior to your start date:

• Satisfactory professional references, including safeguarding-specific enquiries.
• A Basic Disclosure and Barring Service (DBS) check and/or an International Criminal Record Check where applicable.
• A review of right-to-work documentation for the country in which the role is based. 

We will do everything possible to ensure that only those who are suitable to work with children and vulnerable people are recruited to work for us.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, or age. 

Only shortlisted candidates will be contacted. Applications will be accepted until the closing date, however, Muslim Aid reserves the right to initiate interviews and the selection process on a rolling basis with the aim of identifying an appropriate candidate as quickly as possible

About us 

CASPA encourages autistic pride and supports autistic individuals to have fun, learn life skills, and make safe and inclusive community connections. 

Our vision is to build a society in which autistic individuals feelunderstood andempoweredto be their full self and live their best life. Our values are: 

Acceptance – We are inclusive and celebrate our differences. 

Support – We are supportive, caring and kind. 

Community – We connect people and build community. 

Trust – We earn trust and create safety. 

Communication – We listen to others and communicate honestly. 

About the role 

We are recruiting for an experienced Finance Manager to lead and manage CASPA’s financial operations. 

This role involves overseeing the charity’s financial management, producing budgets and management accounts, monitoring cashflow, ensuring financial compliance, supporting strategic decision-making, and ensuring robust financial systems and controls are in place across the organisation. 

The successful candidate will join our Senior Leadership Team, supporting the CEO and Board of Trustees and playing a pivotal role in achieving the charity’s objectives and future growth 

. 

What you’ll do: 

• Lead and manage CASPA’s financial operations 

• Oversee the charity’s financial management 

• Produce budgets and management accounts 

• Monitor cashflow 

• Ensure financial compliance 

• Support strategic decision-making 

• Ensure robust financial systems and controls are in place across the organisation 

• Join the Senior Leadership Team, supporting the CEO and Board of Trustees 

• Play a pivotal role in achieving the charity’s objectives and future growth 

Salary Band:  £30,000 - £35,000 per annum FTE (DOE) 
Contract Type:  1 year fixed-term contract with potential to extend 

Reports to: CEO 

Working Pattern:  21 hours per week Monday – Friday

Location: Bromley-based. Must be able to work in the office on Tuesdays, with the remainder of the week working from home or at venues within the Bromley borough as required. 

About you 

We’re looking for someone who is 

• A resilient, solution-focused professional 

• Able to work efficiently on their own initiative and collaboratively within a small, dedicated team 

• Passionate about supporting the work of a local charity and contributing to positive outcomes for autistic people and their families 

• A team member with excellent communication and interpersonal skills, who can build productive relationships with colleagues, trustees and external stakeholders 

• Confident presenting financial information and supporting organisational decision-making 

They will ideally have experience of charity finance, including budgeting, management accounts, cashflow forecasting, financial compliance and financial reporting. Knowledge of Charity SORP and accounting software such as QuickBooks, Xero or Sage would be advantageous. 

We are particularly keen to attract those with lived experience of neurodivergence and believe in the importance of nurturing a diverse team who reflect our values. 

The ability to travel in and around the Bromley area is essential to the role. 

Committed – We are committed to CASPA’s mission and our work. 

Learning – We share knowledge, learn from others to grow our skills, and 

support others to grow. 

Proactive – We take action, problem solve and “muck in” where needed. 

Organised – We plan and manage our time, tasks and responsibilities. 

Optimistic – We think positively, encourage fun, and promote autistic pride. 

We are an Equal Opportunities Employer committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. 
 
We are keen to attract those with lived experience of autism. We encourage applications from individuals of all backgrounds, including ethnicity, religion, gender identity, sexual orientation, age and disability. 

How to apply  

Before you apply, please read through the relevant Job Description carefully.  This will give you more information about what is required for the role. It also includes a person specification.

Please apply with

• your CV (no more than 2 pages) and; 

• a Supporting Statement (for example a one page cover letter or a 2-minute video). This should include: 

• your motivation for the role

• your motivation for working for us 

• your key skills/experience in relation to the Person Specification. 

 
(Please note that generic cover letters will not be accepted). 

The safety and welfare of our members is paramount. This post is subject to satisfactory references and a full DBS check. 

Closing date for applications: 29th September 2026 

Interviews to take place: w/c 5th October 2026 

The information you provide remains anonymous and is stored and processed separately to the recruitment campaign.  

Please note that this role requires candidates to have the right to work in the UK for the duration of employment without sponsorship. 

We may close our recruitment campaign early based on application suitability and encourage you to apply as soon as possible.

As an Employment Advisor, you will support clients with mental health challenges to find, sustain, or return to work.

Based in an NHS Improving Access to Psychological Therapies (IAPT) setting, you’ll manage a caseload and deliver tailored one-to-one interventions, including assessments, SMART action plans, job search support, and interview preparation.

You’ll help clients to find work and return to work (after illness or other absence), negotiate workplace adjustments, and collaborate with clinicians, Job Centers, training providers, and legal services for joined-up support. The role includes maintaining accurate records via IAPTUS (our online data management system), contributing to service development, and supporting data reporting.

Please see job pack for more information.

This fixed term role will provide cover with the current position-holder is on secondment with another team. Within the Individual Giving team, the Fundraising Manager will have responsibility for the planning and delivery of activities that recruit new supporters and generate income. You will manage our supporter recruitment programme, ensuring we meet our targets, and promoting investment strategies to cost-effectively and sustainably grow our supporter base. You will focus on the delivery of existing offline communication channels, as well as the development of new products, channels and audiences with a future-focused outlook on fundraising and recruitment. Over the next 12 months the new initiatives we plan to launch include a value exchange lead generation programme, improvements to our welcome journeys including the introduction of telemarketing, and potentially a lottery scheme. Working closely with the other Fundraising Managers (especially the Digital Fundraising Manager), you will also ensure that new recruits go on to become loyal supporters, taking the lead on some projects and contributing to others, and will help to feed the pipeline of legacy pledges. You will help to improve the experience for our supporters and maximise their potential for giving. You will also work closely with the Digital Team to ensure thoughtful integration of acquisition activities to optimise spending and ensure a seamless experience for new supporters across channels.

About you

Experience / Qualifications: • Degree qualification in or c.5 years’ experience of individual giving fundraising, marketing, communications or related discipline. • Experience delivering marketing / fundraising for a charity, ideally in international development • Experience managing or leading others – ie line management or project management • Experience managing external suppliers and agency relationships Behaviours / Personal Attributes: • Highly motivated and target-driven, an enthusiastic self-starter • Collaborative and able to work across multiple teams • Excellent relationship-builder • Resilient and adaptable under pressure, capable of balancing multiple priorities simultaneously • Creative, innovative and ambitious, and able to inspire that in others 

Preferred / Desirable:

• Experience with a variety of fundraising channels, products and platforms – with a particular focus on supporter acquisition • Knowledge of the legal and compliance frameworks for charity fundraising and marketing including, but not limited to the Fundraising Regulator, Privacy and Data Protection legislation. • Passion for the charity sector, ideally in international development Skills, Abilities and Competencies:

To be successful in the role, the ideal candidate will be able to demonstrate:

Technical / Functional Skills:

• Ability to design and deliver fundraising strategies and campaigns

• Strong data analysis and reporting skills

• Familiarity with fundraising CRM software

• Budgeting and financial management for fundraising activities

Soft Skills / Competencies:

• Excellent written and verbal communication for donor engagement and presentations

• Leadership skills for managing individuals within fundraising team

• Relationship and stakeholder management

• Excellent organisational, time management and project management skills

A friendly and supportive culture, working with values driven and highly engaged colleagues, work life balance and flexible working . In the UK, our open plan offices are located in the centre of Rugby and near to Rugby train station, but we also offer free parking.

 • Full-time roles are contracted at 35 hours per week.

• It is our normal practice to operate a hybrid working policy, where flexible working hours are enabled as well as remote working.