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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview:
The Talent Set are delighted to partner with their client on a fantastic Legacy Marketing Manager role. This key position involves leading strategic development and growth of the legacy programme, ensuring effective supporter engagement and sustainable income generation to support the organisation’s mission.
Key Responsibilities:
Person Specification:
What’s on Offer:
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
The Role
This is an excellent opportunity to join a dynamic external affairs team, supporting the coordination of engagement with some of the UK's largest law firms, leading in-house legal teams, and key industry stakeholders.
Working closely with colleagues across public affairs, international, and member communications teams, you will play a key role in delivering a compelling and effective large-firm member offer.
The role offers varied and meaningful engagement with members and stakeholders from across the legal and professional services sector. You will help ensure members' voices are represented within the organisation, while also promoting the valuable resources and support available to them. In doing so, you will contribute to maximising the organisation's influence, visibility, and impact.
This is an exciting and wide-ranging position where your skills, knowledge, and expertise will be used to make a real difference.
What we're looking for
You will be a people-focused team player, with proven experience building and maintaining strong, effective working relationships with a wide range of stakeholders at all levels.
Highly organised and proactive, you will be comfortable working both collaboratively and independently, often managing multiple priorities and meeting tight deadlines.
You will have experience supporting or managing projects and initiatives, ideally within a membership engagement or communications environment. This will include coordinating meetings, tracking actions to completion, and ensuring initiatives progress effectively.
Essential criteria:
Please see the job description for more details.
What's in it for you
We are looking for a proactive and creative Communications Coordinator to
support the delivery of our communications, events, and engagement strategy.
This role is ideal for someone who is passionate about access to justice and
enjoys combining storytelling, relationship-building, organisation, and delivery.
You will deliver content creation across channels, develop engaging mailouts
and communications that inspire and inform our audiences, and strengthen
stakeholder engagement across our supporter base. You will also contribute to a
programme of events that recognise and celebrate our supporters and pro bono
partners.
Our vision is of access to justice for all. We help provide free specialist legal services, including advice and advocacy, from barristers.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview:
The Talent Set are delighted to partner with the wonderful MND Association on an exciting Direct Marketing Officer role. This position offers an opportunity to lead impactful campaigns, build supporter engagement, and contribute to a meaningful cause within a dedicated charity organisation.
Key Responsibilities:
Person Specification:
What’s on Offer:
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
We’re looking for a hands‑on Digital Communications Associate to join Ufi’s small, ambitious communications team. This role is suited to someone with a few years’ experience in communications or digital content, who is ready to take the initiative, shape ideas and play an active role in how Ufi communicates its work and impact.
About Ufi
Ufi is a charity on a mission to unlock the full potential of technology to improve skills for work. We deliver grant funding, direct investment and strategic partnership to help develop new vocational technology, increase its adoption and catalyse systemic change to ensure adults across the UK have the skills they need to thrive in work. To date we have provided over £38m in grant funding and direct investment to more than 250 organisations across the UK. As our influence grows, we are looking to develop new ways to strengthen our digital presence and communicate our impact.
As our Digital Communications Associate you'll help us to move faster, amplifying our work and reaching new audiences in smarter, more creative ways.
The role at a glance
We’re looking for a hands‑on Digital Communications Associate to join Ufi’s small, ambitious communications team.
This role is suited to someone with a few years’ experience in communications or digital content, who is ready to take the initiative, shape ideas and play an active role in how Ufi communicates its work and impact. You’ll have more autonomy than a typical entry‑level role, using your judgement to shape content and priorities, with support from a small senior communications team.
A core part of the role is leading our day‑to‑day social media activity – managing our channels, creating engaging content (copy, graphics, video), and helping shape how Ufi tells its story online. You’ll also contribute to wider communications activity across Ufi, from promoting grant funds and ventures activity to supporting major campaigns and our online community.
This is an opportunity for someone who enjoys being close to the work, thinking strategically about digital comms, and working collaboratively in a small team where your judgement and ideas genuinely shape what we do. This is a home‑based role with a high level of responsibility, where your work can have a clear and visible impact.
Follow the link to our website for the full role descripition and recruitment pack.
Benefits
The client requests no contact from agencies or media sales.
Senior Media & Campaigns Officer
We are seeking a proactive, media-savvy Senior Media & Campaigns Officer to deliver impactful campaigns that drive change and influence national conversations.
Position: Senior Media & Campaigns Officer
Salary: £30,000 - £35,907 per annum, Plus £3000 London Allowance
Location: London (hybrid, minimum 2 days in the office)
Hours: Full-time
Contract: Permanent
Closing Date: 30th April 2026
About the Role
This is a key role within a communications and campaigns team focused on raising profile, influencing decision-makers and delivering meaningful change. You will play a central part in shaping and delivering creative campaigns, with a strong focus on media relations and public engagement.
Key responsibilities include:
About You
You will be an enthusiastic and driven communicator with a strong understanding of media and campaigning.
You will bring:
Experience within the charity or public sector, or working on social impact issues, would be beneficial but not essential.
About the Organisation
You will be joining a values-led organisation committed to improving lives and driving meaningful social change. The team works collaboratively to influence public attitudes, shape policy and ensure that important issues remain high on the national agenda.
Other roles you may have experience of could include; Media Officer, Campaigns Officer, Communications Officer, Public Affairs Officer, PR Officer, External Affairs Officer
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People. #INDNFP
Assistant Building Safety Manager
We are seeking an Assistant Building Safety Manager to support compliance and resident safety across a portfolio of residential buildings.
Position: Assistant Building Safety Manager
Salary: £37,451 to £45,500 per annum depending on experience plus £1,300 car allowance
Location: London, Stratford with hybrid working
Hours: Full time, 35 hours per week
Contract: Permanent
Closing Date: 4th May 2026
Interview Date: To be confirmed
About the role
This is an excellent opportunity to join a growing building safety team and support the delivery of key safety and compliance activities across a residential portfolio.
Working closely with Building Safety Managers and senior leaders, you will play an important role in ensuring buildings are safe, compliant and aligned with current legislation, including the Building Safety Act.
Key responsibilities include:
About you
You will be a proactive and collaborative individual with a keen interest in building safety and compliance.
You will have:
About the organisation
This organisation is one of the UK’s leading housing providers, managing homes for hundreds of thousands of residents across London, the South East and North West.
They are committed to providing high quality housing and creating inclusive communities where people can thrive. Their approach is underpinned by strong values, a focus on diversity and inclusion, and a commitment to sustainability.
Employees benefit from a comprehensive package including a generous pension, enhanced annual leave, wellbeing support and opportunities for development.
Other roles you may have experience of could include: Building Safety Officer, Compliance Officer, Fire Safety Officer, Property Safety Officer, Assistant Compliance Manager, Housing Compliance Officer
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Corporate Partnerships Manager
Role Overview
Aquilas are delighted to partner again with a wonderful Children’s Charity that supports young carers in recruiting a Senior Corporate Partnerships Manager, with an emphais on business development.
Location:London (2 days per week in the office)
Hours: 37.5 per week
Salary: £45,000 to £50,000 per annum
Reporting to: Director of Fundraising
Term: Permanent
About the role:
This role will be responsible for driving income growth by securing new corporate partnerships and high-value donors. It requires strategic thinking, excellent relationship-building skills, and the ability to convert prospects into long-term supporters of the charity's mission to improve young carers’ lives.
About the team:
The successful applicant will be a key member of the Fundraising Team. The wider fundraising team consists of a Trusts team, a regional community fundraising team and a Partnerships team who are responsible for account management of the existing corporate partners and developing higher levels of engagement. The entire team is overseen by a Director of Fundraising and Communications.
Key Responsibilities:
About you:
To Apply:
To receive a candidate pack or arrange a confidential conversation, please contact:
Kieran McGorrian, Head of Not for Profit Appointments, Aquilas
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. We are looking forward to connecting with you.
Prospectus is excited to be working with the our client to help them recruit for a Trust and Foundations Manager to join their UK team. The foundation is a UK-based microfinance charity that gives small loans and business training to women in Malawi, Zimbabwe and Zambia. They envision a world where people living in poverty have the opportunity to build sustainable and better lives for themselves and their families. They provide women in sub-Saharan Africa with financial services, business training, mentoring, and ongoing support.
This is an exciting time to join the foundation as they embark on a phase of major organisational growth. In 2026, they are launching a capital campaign to expand their outreach from serving 150,000 women each year to 1 million women annually.
The role is offered on a permanent full-time basis with a salary between £40,000 to £45,000 per annum with flexible hybrid working options between home and their London office.
The Trust and Foundations Manager is responsible for securing significant grant income from trusts, foundations, and institutional funders in the UK and internationally. The role leads on developing and managing a high-value funding pipeline, securing five and six figure grants, and building strong, long-term funder relationships. Reporting to the Director of Fundraising and Communications, they will work closely with colleagues in London and across sub-Saharan Africa to develop compelling proposals, budgets, and reports. The role includes line management responsibility for one fundraising team member.
They are looking for someone with demonstrable experience in securing significant grants (five or six figure gifts) from trusts, foundations, and institutional funders. They are looking for a candidate with demonstrable experience in writing successful grant applications and bids, with a portfolio of high-value awards. The ideal candidate will have an interest in international development and the work of MicroLoan Foundation.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Firas El Dib at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reports to: Head of Finance & Governance
Location: Saint Paul’s Hammersmith, W6 9PJ
Contract: 1 FTE
Salary: £32,000 - £36,000 Depending on experience
About Saint Paul’s
Saint Paul’s is a vibrant Anglican church at the heart of London, dedicated to encountering God and awakening our city. We strive to be a white-hot centre of faith where people experience God’s presence and are empowered to live out their calling in every aspect of life. Our vision is to see God’s Kingdom come on earth as it is in heaven, equipping our community to make a lasting impact in London. We are committed to nurturing faith, fostering community and being a resource for the wider city through the use of our spaces, systems and ministries.
Role Purpose
The Finance Manager is responsible for the effective day-to-day stewardship of the church’s financial resources ensuring compliance with UK charity law, financial regulations and best practice under the Charities SORP. The Finance Manager will oversee day-to-day financial operations, provide accurate and timely financial reporting, support strategic decision-making and ensure robust financial controls are maintained across all church activities.
This role combines operational finance management and detailed bookkeeping, with strategic financial insight in support of the church’s mission and ministry. This is a hands-on, detail-driven role suited to someone who enjoys making systems work well, solving problems and creating order through effective processes and collaboration.
Key Responsibilities
1. Financial Management & Reporting
· Oversee and process all day-to-day financial operations including income, expenditure, payroll and cash flow management.
· Assist the Head of Finance and Governance with monthly management accounts for the Standing Committee & PCC.
· Support in preparing annual budgets in collaboration with budget holders.
· Monitor performance against budgets and provide financial forecasting.
· Assist with the preparation of statutory annual accounts in accordance with the Charity SORP.
· Liaise with independent examiners or auditors during annual auditing processes.
· Supporting gift days including working the Sundays where gift day takes place (twice per year for two Sundays in a row).
· General liaison with external suppliers ensuring best value for money (e.g. Electricity, Gas, Service Contracts).
2. Compliance & Governance
· Ensure compliance with the Charity Commission regulations, HMRC requirements (including Gift Aid processing) and Parish Reporting.
· Maintain strong financial controls and internal procedures.
· Ensure restricted funds are tracked and reported appropriately.
· Maintain and review financial policies and procedures.
3. Bookkeeping Requirements
· Oversee all income and expenditure journals in Xero and stewardship systems, including processing Gift Aid claims, regular giving administration and online giving platforms.
· Manage all invoicing for hiring income & expenditure.
· Ensure accurate recording and reporting of restricted and unrestricted funds.
· Support with financial information for grants and providing grant reporting to budget holders and external grant bodies.
· Liaising with congregation about their giving and providing information where needed.
· Processing all team expenses and reconciling credit cards.
· Sending out monthly monitoring reports to budget holders.
4. Payroll & HR Finance
· Oversee payroll processing, pensions (including auto-enrolment compliance) and HMRC submissions.
· Manage Nest and Standard Life pension programmes.
· Ensure accurate salary allocation across departments and restricted funds/grants where required.
· Liaise with HR regarding employment budget planning.
5. Systems & Process Improvement
· Manage and optimise financial software systems and API’s to ensure efficiencies.
· Develop and document financial procedures to ensure business continuity and resilience.
· Support digitalisation and efficiency improvements within finance operations and improve current process to be fully digital.
6. Collaboration & Communication
· Build strong working relationships across departments to ensure effective financial collaboration.
· Support communication of new systems, finance policies and changes to the staff team.
· Contribute positively to the Operations Team culture of clarity, care and accountability.
Person Specification
Essential Skills and Experience
· At least 3-5 years’ experience managing the finance and bookkeeping function within a charity or not-for-profit environment.
· Excellent knowledge and expertise of Xero Accounting Software.
· Experience in supporting the preparation of accounts and annual statutory accounts.
· Experience with payroll and HMRC compliance.
· Excellent analytical and communication skills.
· High level of integrity and discretion.
· Excellent organisational and time-management skills.
· High attention to detail and able to work autonomously.
· Confident user of Microsoft Office Suite and comfortable with digital systems E.G. Xero, SharePoint, Notion & Pension Platforms.
· Strong communication and interpersonal skills and able to work across multiple teams.
· Practical problem-solver with initiative and ownership of tasks.
Desirable
· Strong knowledge of Charity SORP.
· Strong Accounting Principles knowledge.
· Experience working within a church context.
· Knowledge of Gift Aid administration.
· Familiarity with church management systems.
· Experience supporting Trustees or Boards.
· Experience managing or implementing processes across multiple teams.
Personal Qualities
· Highly self-motivated, organised and reliable.
· Self-directed, able to prioritise and act without constant supervision.
· Logical and practical thinker with a solutions-focused mindset.
· Calm, adaptable and resilient under pressure.
· Warm, approachable and collaborative in working style.
· Committed to the vision and values of Saint Paul’s Hammersmith.
Working Requirements
· Proof of right to work in the UK
· Work schedule: 5 days per week, Monday to Friday (Fridays WFH)
· Attendance at Tuesday morning staff meetings
· This post carries a genuine occupational requirement for the holder to be a practising Christian under Part 1 of Schedule 9 to the Equality Act 2010.
Key Church Services and Events
· Key annual church events: Annual Parochial Church Meeting, Church Weekend and select evening events.
· Easter and Christmas services.
· Staff events including an annual retreat (typically 1 week in January).
Package
· Salary: £32,000 – £36,000 depending on experience.
· Holiday: 25 days plus bank holidays plus your Birthday off as an additional day.
· Benefits: Employer pension contribution, annual offsite staff retreat, ongoing training and development opportunities.
How to Apply
Interested candidates should submit a completed Application Form and a CV outlining competencies and experience that align with the full Job Description.
Closing date for applications: 10 May 2026
The client requests no contact from agencies or media sales.
Ivy Rock Partners is working with Greenhouse Sports in their recruitment of a permanent Head of Finance.
About Us
Greenhouse Sports is a youth charity using sport to support social change. Sport is our hook to engage young people and one of the vehicles through which we support youth development. But our purpose is not to create elite athletes or address physical inactivity. Rather, we create opportunities for young people to recognise their strengths and develop the skills they need to thrive both now and in the future.
We work across London, Portsmouth, and Leicester, specifically in areas of high deprivation. We embed evidence-based positive youth development programmes into primary and secondary schools. These programmes are delivered by our trusted, high-quality coach-mentors who deliver year-round to ensure that young people have ongoing access to sport, mentoring, enrichment, and employability activities. The result of this work is that every year, Greenhouse Sports supports over 8,000 young people to attend school more often, improve their wellbeing, and raise their aspirations, transforming life chances in the communities that need us the most.
The Role
Greenhouse Sports is looking to recruit a permanent Head of Finance, to support the Director of Finance and Resources in the operational running of the finance function.
With the re-opening of the charity’s community centre, The Greenhouse Centre, a vibrant hub for community learning, wellbeing and connection in the heart of Westminster, this is an exciting time for a new Head of Finance to be joining Greenhouse Sports.
Key duties for the role will include the following:
About You
You will be a qualified accountant (CCAB or equivalent)
You will have a broad range of financial knowledge across financial and management reporting
You will have a strong interest in the work Greenhouse Sports undertakes, supporting young people’s confidence, development, and wellbeing to transform life chances in the communities in which it works
What we offer
Salary of £60,000 - £65,000 depending on experience
Hybrid working of 2-3 days per week in London office (Marylebone) with the remainder from home
Ivy Rock Partners are working exclusively with Greenhouse Sports in the recruitment of the Head of Finance vacancy. For a confidential discussion, please apply below or reach out to Holly at Ivy Rock Partners.
We are looking for a compassionate and knowledgeable Information & Advice Generalist Adviser to join our team at Age UK Bromley & Greenwich.
In this role, you will provide vital information, advice and practical support to older people, their carers and families, helping them to navigate challenges around welfare benefits, housing, care and other key areas of later life.
You will work directly with clients through appointments, telephone and email, as well as taking part in outreach and occasional home visits. This is a varied and hands-on role where no two days are the same, requiring strong communication skills, attention to detail and a calm, empathetic approach.
Alongside delivering advice, you will support casework, maintain accurate records and work closely with colleagues, volunteers and partner organisations to ensure a joined-up service.
This is an opportunity to make a real difference, supporting older people to understand their rights, access the support available to them and feel more confident and in control of their lives.
We're a local charity working in the community to support older people, their families and carers. We want everyone to be able to love later life.



The client requests no contact from agencies or media sales.
The Huntington's Disease Association is a UK registered charity that supports people affected by Huntington's disease across England and Wales. We provide information, advice and support to families, friends, and healthcare professionals.
We are looking for three new team members to join our team of Specialist Huntington's Disease Advisers to support people affected by Huntington’s disease.
The roles available are:
• Bath, Somerset, Wiltshire, North & East Devon, Weston Supermare & Wiltshire Specialist Huntington’s Disease Adviser (part-time, 28 hours)
• East and South Yorkshire Specialist Huntington’s Disease Adviser (part-time, 21 hours)
• Surrey and South London Specialist Huntington’s Disease Adviser (part-time, 21 hours)
All roles available are home-based, but must be living in the area specified in the job title, as the job involves extensive travel within the region and occasional travel across England and Wales.
We are looking for an enthusiastic, self-motivated person who is dedicated and committed to the welfare of families affected by Huntington’s disease, developing and improving the quality of care that they receive. You will need to have skills gained within a Health and Social Care profession. Your main responsibilities will be to offer help, information, advice, support and education to everyone affected by Huntington’s disease and professionals involved in supporting them.
All three vacancies are on a part-time permanent contract. Due to team-wide commitments, you must be available to work on Tuesdays. All other working days (in line with contracted hours) may be flexible around your individual needs and the needs of the role. Regular working pattern will be agreed with your line manager upon successful appointment.
This is a fantastic opportunity for the right candidate to bring their knowledge, skills and experience to our organisation.
Learn more about the role in the job pack included.
We are committed to equal opportunities in our recruitment process and in order to find out how well we are doing, we collect monitoring data. This will not form part of the selection process in any way and will be used for monitoring purposes only. Providing this information is voluntary.
The Huntington's Disease Association is looking for someone with the ability to work in a way that promotes the safety and wellbeing of adults at risk, children and young people. We follow safer Recruitment practices to ensure we are safeguarding the people we work with. We require the successful candidate to provide two employment references and undergo a Disclosure and Barring Service (DBS) check for enhance disclosure before joining the charity.
Full details of how we securely handle the data you provide to us as part of the recruitment process can be found in our privacy notice for job applicants on our website.
Click on 'apply' to begin your application. To ensure your consideration, you must upload both a CV and cover letter (make sure to press 'upload' for both documents before completing the application process!).
Your application must include which of the 3 vacancies you are applying for. You must be located within the areas the role covers. Your cover letter should also include why you are applying for the role and how you meet the requirements of the person specification. The job description and person specification can be found within the job vacancy pack.
Applications submitted without a CV and cover letter will not be considered.
Closing date for applications is Sunday 17 May, 5pm.
First round interviews will be held online Thursday 4 - Friday 5 June. Second round interviews will be held in-person in London Thursday 11 - Friday 12 June.
Benefits
* 25 days annual leave plus public holidays (pro rata for part-time staff)
* 1 additional cultural or wellbeing leave day (pro rata for part-time staff)
* A pension scheme with 3% employer contribution
* Medicash scheme
* Travel-to-work scheme
* Flexible working approach
* Family forward policies
* Supportive and positive working environment
* Fantastic learning and development opportunities
We improve care and support services for people with Huntington’s disease, educate families and professionals, and champion people’s rights.



Who we are
Social AF are experts in Social Media Moderation, supporting some of the UK’s most recognised charities to manage high-volume, high-risk online communities with care, consistency and expertise. Established in 2021, we work with some of the biggest names in the third sector.
Our reputation for delivering an excellent social media moderation service has helped the company grow at a rapid pace. Our services include:
Social media moderation
Facebook group moderation
Supporter experience
We work at the frontline of charity communications, helping organisations engage their audiences, protect their communities and respond to sensitive issues in real time.
About the role
We’re looking for experienced social media and communications professionals to join our freelance moderation team.
Our moderators support a range of charity partners, working across always-on activity as well as high-profile campaigns and appeals. You’ll act as the voice of each organisation — engaging with supporters, answering queries, and ensuring conversations are managed safely and effectively.
This role is well suited as a flexible, additional source of income. Most of our moderators are freelancers or consultants working alongside other roles.
Working pattern
Moderation takes place between 9am and 9pm, Monday to Sunday.
Rather than working in one continuous block, you’ll complete your hours in short check-ins across the day to maintain coverage and meet response time targets.
Each account is allocated a set number of ‘active moderation hours’ per day (e.g. 2-3 hours), which are spread across multiple sessions.
For example, 3 hours may be split into 5-6 check-ins throughout the day.
You must be able to:
Start moderation from 9am (or earlier)
Monitor activity throughout the day
Complete a final check before 9pm
Adhere to our sub-3-hour response time
Please note: In your first month, you will typically start on fewer accounts and hours (approx. 3 per day) while you get up to speed. Hours usually increase from month two onwards.
Key Responsibilities
Act as the voice of our charity partners, consistently applying their tone of voice and brand guidelines
Respond to comments, messages and queries in a timely, accurate and empathetic way
Maintain a response time of under three hours
Identify, manage and de-escalate negative or inappropriate content
Hide or remove content in line with moderation policies
Identify and escalate safeguarding concerns appropriately
Signpost users to relevant support services where needed
Encourage positive engagement and supporter action, including donations where appropriate
Work across a range of moderation tools e.g. Sprout Social, Meta Business Suite, Agorapulse, Brandwatch
Manage your workload independently while following clear processes and guidance
What We’re Looking For
Essential
Minimum 3 years’ professional communications experience, working in-house for a charity or non-profit
Proven experience moderating social media channels
Excellent written communication skills, with strong attention to detail
Ability to work independently and manage time effectively across multiple check-ins
Confidence in making judgement calls using guidance rather than scripts
Understanding of fundraising and how charities engage supporters
Ability to remain calm and professional in high-volume or sensitive situations
Availability to work 3-6 days per week, including at least one weekend day
Flexibility to adapt quickly if issues arise
Desirable
Experience using moderation and social media management tools e.g. Sprout Social, Meta, Agorapulse, Brandwatch
What our moderators say:
“I love the flexibility of the role. The team are great and very supportive, but the flexibility allows you to still do things whilst working.” - Megan
“Working with Social AF has been so rewarding, I’ve been able to work with some amazing national charity partners. The team are so friendly and the flexibility has been really beneficial for my work-life balance.” - Sarah
Interviews: w/c 11th May
Compulsory training: 26th May - 10am - 4pm
Start date: w/c 1st June
Before applying, please ensure you have read the full job description, including the working pattern and response time expectations.
To apply, please submit your CV and answer the following questions:
Share an example of how you’ve successfully moderated a charity’s social media channel (200 words max)
How would you see this role fitting alongside your other commitments?
How many days per week and active hours per day can you commit to?
What are our moderation hours and response time expectations?
Are you able to commit to at least one weekend day per week?
You are welcome to include a short covering statement if you wish.
Please note: Applicants who do not meet the essential criteria will not be considered.
The client requests no contact from agencies or media sales.