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Are you an experienced and talented communications professional looking for your next challenge? Are you excited to take on a pivotal role which will shape the future of a national charity working on a key social justice issue? Can you use your expertise and experience to raise awareness of hygiene poverty, the charity’s work and bring critical supporters and stakeholders onboard? If this sounds like you and you’re motivated by improving the lives of people across the UK, we’d love to hear from you.
The Marketing and Communications Manager plays a key role in raising awareness of hygiene poverty and inspiring individuals and corporate partners to act in support of The Hygiene Bank’s mission. This role leads our communications strategy, creates compelling content, manages digital channels, secures regional and national media coverage for the charity, and supports national campaigns and events. You will have the opportunity to work with our exciting portfolio of corporate and brand partners, co-designing joint campaigns and initiatives, and positioning our communications to generate further support and income.You will also play an important role in our End Hygiene Poverty research and campaign partnership with the charity In Kind Direct.
Working collaboratively across the organisation and with external partners, the postholder ensures our brand integrity and messaging is clear, ethical and impactful, helping to amplify the voices of those experiencing hygiene poverty and strengthen engagement with volunteers, community partners, supporters and the public who share our mission to end hygiene poverty. It is a varied, creative and meaningful role which sits at the heart of our work to ensure everyone has access to the hygiene essentials they need to feel clean, confident, and connected.
The charity is at a critical point in its development as we work to become a major national voice, working closely with others to drive significant change. Our people must be excited by the potential of what lies ahead, enjoy, and thrive in, change.
KEY RESPONSIBILITIES
1. Communications Plan and Implementation
Develop and implement the annual communications and marketing plan in collaboration with senior leadership.
Design communications which meet our objectives, with particular emphasis on raising awareness of hygiene poverty and the charity, securing the support we need and championing and celebrating our partners and stakeholders
Ensure communications are accurate, impactful, and aligned with The Hygiene Bank’s mission, values, tone of voice and brand guidelines.
Translate complex or sensitive issues related to hygiene poverty into accessible, compelling stories.
Provide strategic communications support across teams and projects, including leading on National Hygiene Week, our flagship annual event and our partnerships with leading national brands, such as Boots, Unilever and smol.
Provide communications support for our fundraising campaigns and optimise our calls to action across all media.
Uphold high ethical and inclusive standards in all messaging and ensure our communications conform with accessibility standards.
2. Digital Strategy and Implementation
Lead digital planning and delivery across our website, email, social media and digital campaigns.
Manage digital advertising activity (e.g., paid social, Google Ads), ensuring strong ROI.
Lead on the development and maintenance of our website to maximised our impact with audiences, including using SEO and traffic metrics to inform improvements.
Oversee analytics, reporting and insight‑driven optimisation, using this to guide the work of yourself and the Communications Officer.
3. Content Creation
Produce high quality written, visual and multimedia content for a variety of platforms – including media communications, social media, presentations and speeches and communications collateral to support all our campaigns.
Create and update marketing collateral, including leaflets, posters and campaign toolkits.
Manage, create and edit supporter newsletters and email communications.
Commission and collaborate with designers, photographers and videographers and other external creative resources as required.
Develop and hold a library of high-quality creative assets and imagery which support our proposition and share with partners and volunteers as needed.
4. Ambassadors and Influencers
Build and nurture relationships with ambassadors, influencers and public supporters.
Develop briefs, guidance and campaign plans for influencer activity.
Ensure ambassador messaging aligns with organisational values and priorities.
Identify opportunities to amplify diverse lived experiences and voices.
5. Events
Plan and implement digital and in person events for THB audiences
Lead promotional activity for national and regional events, campaigns and awareness moments including those with our brand and corporate partners
Support branding and communications needs for in‑person and digital events.
Coordinate communications for key campaigns such as National Hygiene Week and major partnership launches.
Capture and produce event‑related content (photo, video, social).
6. External Engagement and media
Act as the point person for our collaborative campaign with In Kind Direct (IKD) End Hygiene Poverty, coordinating joint activities and working closely with peers in the charity
Collaborate and work with our corporate partners to produce co-branded communications and collateral which protects the integrity of our brand and aligns with our partners.
Collaborate with sector organisations to amplify other campaigns and activities in pursuit of shared goals
Support media relations through press releases, statements, case studies and briefing documents.
Work with our external broadcast agency to create compelling broadcast opportunities to amplify our messaging and campaigns
Secure local, regional and national coverage for the charity online, and in print
Represent The Hygiene Bank in external meetings, partnerships and sector collaborations.
Build relationships with community groups, corporate partners and volunteers.
Provide campaign assets and messaging for partners to support wider engagement.
7. Data and Monitoring
Monitor communications performance using analytics tools.
Prepare monthly reports and recommendations based on performance data.
Maintain accurate records of communications outputs, engagement and media coverage.
Ensure GDPR‑compliant data handling and responsible content management.
Prepare an annual review of communications and learnings as input to future plans.
8. Administration
Manage communications timelines, schedules and project documentation.
Coordinate with suppliers, agencies and freelancers, including managing budgets where required.
Oversee approval processes for communications materials.
Maintain organised filing systems and brand resources.
9. Team
Work collaboratively across teams and with volunteers to support organisation‑wide communications needs.
Line manage the Communications Officer, empowering and championing them in their role
Provide guidance on messaging, brand use and digital best practice.
Adopt a ‘can do’ and responsive attitude to requests from team members.
Contribute to an inclusive, supportive and mission‑driven team culture.
10. Internal Communications
Support internal newsletters, updates and team/trustee communications.
Working with relevant colleagues, ensure staff and volunteers have consistent, clear and accessible information.
Strengthen internal cohesion by supporting cross‑team information flow.
PERSON SPECIFICATION
With a strong alignment to The Hygiene Bank’s values, you will have:
Outstanding written communication skills across a variety of media, from crafting social media content to producing case studies.
A creative mindset, generating new and innovative ways to communicate our work.
An appetite for change and continuous learning and improvement.
Excellent organisational skills: self‑motivated, disciplined, able to work without close supervision.
Ability to work under pressure and manage multiple projects simultaneously.
Ability to represent the charity and its mission in a clear, emotive and factual way.
Strong interpersonal skills: able to build and nurture relationships with volunteers, corporate partners and community groups.
An enthusiastic, can‑do attitude; a self-starter and a team player with a flair for building relationships.
This job description and person specification outlines the major components of the role but is not intended to be exhaustive.
EXPERIENCE
With a strong track record of roles in communications and/or marketing, you will be able to demonstrate:
Proficiency in a range of communications tools, such as Canva, MailChimp, Wordpress, Google Adwords, Adobe, Microsoft Suites, Hootsuite, etc.
Strong copywriting skills for a variety of audiences and formats.
Ability to produce marketing and communications materials for multiple audiences across different platforms.
Ability to communicate effectively with diverse audiences and stakeholders.
Strong IT skills including CRM systems, PowerBI, social media channels, Wordpress, Google Analytics and related tools.
Please note that applicants need to be resident in the UK and have the right to work in the UK.
The Hygiene Bank is committed to promoting equality of opportunity and values diversity of culture among our staff and volunteers. We actively welcome applications that will help increase the diversity of our workforce, welcoming applications from those with disabilities and from minority groups and from different backgrounds and experiences.
How to apply
Closing date: Thursday 30th April @9am. Please note that we are a small team and will be reviewing applications as they are received. To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
Interview dates: from 8th- 15th May 2026
We believe it is not right that feeling clean should be a luxury or a privilege for anyone in our society


The client requests no contact from agencies or media sales.
Operations Manager
The McPin Foundation
Type: Fixed term for 2 years
Location: Head office (Bethnal Green, London)/Working remotely
Salary: From £40,562 per annum FTE
Hours: 30 hours a week (0.8 FTE)
Would you like to play a key role in supporting a team championing lived experience involvement in research?
The McPin Foundation is a mental health research charity that champions the involvement of those with direct experience of mental health issues in all stages of research. We are looking for an exceptional ‘people-person’ to join our team; someone with a keen interest in workplace wellbeing, compassion for the work that we do and confidence to manage a varied and practical workload.
The Operations Manager provides a key role in our charity managing our people and operations functions. This includes the day-to-day running of our office space in Bethnal Green, human resources, workplace wellbeing, IT, and asset and data management. You will provide guidance and support, bringing skills in working across teams and breaking down barriers. You will develop new initiatives and ensure compliance with health and safety, IT and data security governance.
The post would suit someone with proven experience in human resources, health and safety and IT/GDPR. You will have excellent communication skills (both written and spoken) and well-developed people and line management skills, understanding how to share important information in clear, compassionate and engaging ways. Working in a small team in a central role, you will bring a can-do attitude to the workplace, inspiring others to be confident and forward thinking. Supporting the team’s wellbeing at work is a vital part of the role.
Our team is committed to transforming mental health research through collaboration, inclusion and a belief in equity and anti-oppressive behaviour. We strongly encourage applications from Black people, People of Colour, people who are LGBTQIA+, those with a disability and those who identify themselves in marginalised groups, as well as people with lived experience of mental health issues.
We offer benefits including a competitive salary, hybrid/flexible working, a NEST Pension scheme with 6% employer contribution, wellbeing support and mentoring scheme, an individual training budget and access to an Employee Assistance Programme and healthcare cash plan.
Please see the full job description for more information.
The closing date for applications is Tuesday 21st April 2026 at 9am.
Interviews will be held in-person the week commencing 4th May 2026.
To apply please visit the McPin Foundation vacancy page to download an application form.
Please email your queries to Clare Walsby at the McPin foundation if you have any questions about the post.
The client requests no contact from agencies or media sales.
Play a pivotal role in supporting doctors and medical students in times of need by leading a passionate national volunteer network. As Volunteer Manager at RMBF, you’ll shape and grow our volunteering community, driving engagement, awareness and fundraising impact across the medical profession.
Reports to: Head of Fundraising & Communications
Location: Hybrid – RMBF office (Wimbledon), with up to 2 days per week home-based, plus some UK travel
Hours: Full-time (35 hours per week)
Salary: £44,000
About the RMBF
The Royal Medical Benevolent Fund (RMBF) is the UK’s leading medical charity supporting doctors, medical students and their families through times of crisis. We provide financial assistance and support to those facing hardship due to illness, injury, disability or bereavement.
At the heart of our work is the medical profession itself. Our beneficiaries, donors, volunteers and ambassadors are all part of this community. Strengthening these connections is essential to ensuring that no doctor or medical student faces hardship alone. The volunteer network plays a pivotal role in that.
The charity has 13 staff, all of whom are based in our sole office in Wimbledon. It is a friendly working environment in a converted Victorian house, very close to Wimbledon railway and tube station.
The Opportunity
This is an exciting opportunity to lead and develop RMBF’s national volunteer programme, working with a network of doctors and medical students across the UK.
As Volunteer Manager, you will lead and grow our volunteer strategy, strengthening engagement, expanding our reach within the medical community, and empowering volunteers to play a vital role in fundraising, awareness‑raising, and championing our work within their professional networks.
You will shape how volunteering works at RMBF, developing new opportunities, improving the volunteer experience and ensuring our network is equipped to support the charity’s mission and reach more doctors and medical students.
The Role
Doctors and medical students are central to RMBF’s identity and impact, and this role is designed to ensure we build and sustain an engaged, well-supported and effective volunteer network. Its purpose is to expand awareness of RMBF across the medical profession, encourage doctors and students to seek support when they need it, strengthen fundraising efforts, and build lasting relationships within the medical community nationwide.
1. Volunteer Strategy, Development & Growth
2. Recruitment, Onboarding & Volunteer Experience
3. Programme Delivery, Enablement & Collaboration
4. Safeguarding, Compliance & Data Management
5. Monitoring, Evaluation & Reporting
This role is designed around our current needs, with scope to grow and develop as the business evolves, offering you the chance to shape how it progresses.
Person Specification
Essential Experience & Knowledge
Skills & Attributes
Desirable
Additional Information
Package
The remuneration package includes:
Interview Process
To apply, please submit your CV and a cover letter. The cover letter should clearly demonstrate your relevant experience and explain how you meet the personal specification outlined in the job description. Applications that do not include both documents may not be considered.
The client requests no contact from agencies or media sales.
The Relationship Manager will lead one or a small portfolio of programmes.
For all programmes within our portfolio, the VCS Alliance acts as the lead accountable organisation. The postholder will be responsible for ensuring that delivery under the programme(s) takes place aligned with the VCSA values.
Duties and Responsibilities
AND MORE!
For more information read the Job Description booklet.
The VCS Alliance
The VCS Alliance is a charity dedicated to transforming health and social care across Bradford District and Craven. To do this, we act as a bridge between the Voluntary, Community and Social Enterprise (VCSE) sector and the Bradford District and Craven Health and Care Partnership, channelling investment into the sector, to deliver transformational programmes. These programmes keep people out of front-line and emergency health services and address health inequalities.
We also provide and support Bradford District and Craven’s VCSE sector voice to contribute to system conversations, leading to better outcomes for our diverse communities. To do our work, we support the convening of spaces and organisations for collaborative conversations leading to better outcomes and learning.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Governance Manager
Location: Hybrid – Central London + homeworking
Contract: Full-time, permanent
Salary: £51,879
MLC Partners is working with a respected UK charity, to appoint a Governance Manager into a pivotal role at the heart of the organisation.
This is an excellent opportunity for an experienced charity governance professional who wants to shape governance strategy, strengthen board effectiveness, and support leadership in a values-led, mission-driven environment.
The role
As Governance Manager, you’ll act as a trusted adviser to the Board of Trustees, Chair and senior leadership team, leading on governance and assurance across two entities.
You’ll be responsible for delivering high-quality, best-practice governance that is practical, proportionate and aligned with the organisation’s strategic priorities. Working closely with the Director of People, Culture and Governance and the Director of Finance and Operations, you’ll also support organisational risk management and policy assurance at executive and board level.
Key responsibilities:
About you:
You’ll bring substantial experience in a governance or company secretarial role, ideally within the not-for-profit sector, and be confident operating at board level.
For a further confidential conversation about this role and your search, please contact Annabelle at MLC Partners.
Applications close 20th April.
We particularly welcome applications from individuals with lived experience of financial insecurity or those from underrepresented communities, including Black, Asian and minoritised ethnic groups, disabled people, and LGBTQIA+ individuals.
We are seeking an Interim Equity, Diversity and Inclusion (EDI) Project Manager to lead the development of our EDI Strategy for 2026–2030 over a 6 month fixed-term contract. Building on strong foundations, you will create a practical, evidence‑based roadmap that embeds decolonisation principles, equitable partnerships, and best practice across the organisation. You will help deliver a clear, measurable framework that drives accountability and lasting impact, working closely with colleagues and senior leaders.
In this role you will report to the joint sponsors of the EDI Strategy, the Chief Strategy and People Officer, Cheryl King-McDowall (based in London) and Chief Programme and Impact Officer, Adam Weiss (based in Brussels).
Key Responsibilities
See the job description for a full list of duties for this role.
Skills, Knowledge & Expertise
See the job description for a full list of duties for this role.
Job Benefits
Flexible working: We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based. See our benefits page for more: Benefits | ClientEarth Careers as well as our flexible working FAQ.
ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. See our Equity, Diversity and Inclusion (EDI) at ClientEarth | ClientEarth journey page for more.
Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK.
ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.
Using the power of the law to protect life on Earth.


The client requests no contact from agencies or media sales.
The Royal College of Radiologists (RCR) and the College of Radiographers (CoR) jointly set the national benchmark for safe, effective and patient‑centred imaging services through the Quality Standard for Imaging (QSI). To support imaging services on their improvement journey, the Colleges have established a dedicated Quality Improvement (QI) Unit, hosted by the RCR.
As Quality Improvement Operations Manager, you will play a central role in leading and coordinating the operational delivery of the QSI scheme. You will manage and support the teams responsible for assessment activity, ensuring consistency, quality, and excellent experience for services engaging with QSI.
You will also lead a significant business process improvement programme, identifying opportunities to streamline workflows, improve efficiency, and embed sustainable ways of working using data, automation and practical system improvements.
This is an exciting opportunity to play a pivotal role in shaping and strengthening a nationally recognised quality improvement scheme that supports imaging services across the UK. You will work with a committed, expert team and contribute directly to improving the quality and safety of patient care.
What you’ll do:
What you’ll bring:
This is an exciting opportunity to play a pivotal role in shaping and strengthening a nationally recognised quality improvement scheme that supports imaging services across the UK. You will work with a committed, expert team and contribute directly to improving the quality and safety of patient care.
Learn more about the role, the RCR, and how to apply in the Quality Improvement Operations Manager candidate pack
Why join us:
Are you an exceptional Head of Youth looking for a senior leadership role in a ground-breaking charity? Come lead our work with, by and for young people aged 11–25 at the Winch.
You will oversee the design and delivery of effective and innovative programmes, secure funding to advance young peoples opportunties and build strong partnerships that support our strategic goals. As part of the senior management team, you will play a key role in driving our mission to create communities where all children and young people can thrive. You will model our core values of Joy, Care and Courage.
We have recently secured funding from Propel for the Inspiring Inclusion initiative—a seven-year, multi-agency partnership focused on transforming the school system for Black and racially minoritised students at risk of exclusion, particularly those affected by adverse childhood experiences. As Head of Youth, you will act as programme lead and external ambassador for the partnership.
Please apply by sending in a comprehensive CV (maximum 3 pages) and a personal statement outlining how you meet the person specification. Your personal statement must be no longer than 2 pages of A4, with a minimum font size 12. We will not read applications that do not include a personal statement.
We will not consider an application that is written entirely by AI tools, like Chat GPT. Please see our Use of AI statement.
The client requests no contact from agencies or media sales.
Come and help us make a difference to the lives of children and young people in Birmingham!
Beyond the Horizon is a Birmingham-based children’s charity supporting young people after bereavement, family breakdown, and domestic abuse. We’re looking for an experienced Finance Manager to join our small, dedicated team.
The Finance Manager is responsible for the effective financial management of Beyond the Horizon Charity. The role requires close attention to detail, strong analytical ability and a proactive approach to maintaining accurate, timely, and compliant financial information.
As a small but dynamic organisation with multiple income streams, including grants, donations, commissioned work and fundraising, the postholder must have previous experience of managing and reporting across varied funding sources.
This role supports both operational efficiency and strategic decision‑making by providing the CEO and Trustees with robust financial information, clear analysis, and well‑founded advice.
Please note this is a hybrid role and some office working will be required (Birmingham)
Beyond the Horizon works to protect the mental health and wellbeing of children and their families in Birmingham after bereavement and domestic abuse.
The client requests no contact from agencies or media sales.
Job Title: Deputy Service Manager
Location: Derby City (on-site role)
Salary: £36,565.90 per annum
Contract type: Full Time, Permanent
Hours: 37.5 hours per week
This is an opportunity to join Refuge as a Deputy Service Manager to support survivors who have been impacted by domestic abuse. We are recruiting for a Deputy Service Manager who is passionate about supporting survivors who are impacted by domestic abuse. In this role you will provide line management and support to community-based staff who support survivors of domestic abuse across Derby City. This will include providing supervision on complex casework, overseeing operational emergencies and ensuring high standards of casework.
The Deputy service manager will join our management team to assist the service manager in the delivery and development of high-quality support to survivors accessing our community-based services in Derby City. In this role you will ensure the smooth running of high-quality service to support survivors of domestic abuse. This will include managing staff teams to ensure effective advocacy is provided to survivors who are at medium/standard risk and their children.
A key requirement is to provide personal welfare support and to ensure that survivors are provided with a safe, supportive outreach service
Suitable candidates must have proven experience of providing direct emotional and practical support, and of managing case work. In addition, you must have experience of managing and motivating staff, knowledge of domestic abuse issues, experience of providing support to survivors, and experience of working in community-based services
As a member of the management team, you will be required to participate in an out-of-hours on call service, on a rota basis, responding to out of hours emergencies.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 27 April 2026
Interview Date: 7 and 8 May 2026
The client requests no contact from agencies or media sales.
Employment Type: Full time
Location: Remote · Multiple locationsIreland · UK
Salary: £62,000 - £72,000 (GBP)25 days holiday plus other benefits.
Seniority: Senior
Closing date: 9:00am, 4th May
About GLAN
GLAN is an independent non-profit organisation made up of lawyers, investigators and campaigners. We pursue legal action against powerful actors involved in serious human rights violations and environmental harms, working across borders with international and local grassroots organisations.
Our vision is justice across borders.
We are a fully remote team - our committed colleagues are spread across multiple countries, and we have offices in Ireland and the UK.
We currently work across three key focus areas:
About the role
The Chief Operating Officer at GLAN will play a crucial role in steering the team in the successful implementation of the charity’s organisational strategy, and will be responsible for ensuring the day-to-day smooth running of the organisation – in order to build a sustainable, compliant, resilient and well-governed organisation.
The ideal candidate
We are looking for an experienced leader with a proven track-record of delivering financial oversight and overseeing complex budgets and projects to completion in a fast-paced environment. We are looking for someone who possesses excellent people skills, who is emotionally intelligent and can guide a dynamic team remotely.
The Chief Operating Officer will be responsible for the delivery of core services and will manage a core team of staff to deliver Finance, HR, Fundraising, Communications and Governance.
The ideal candidate will have demonstrable experience in a similar role, with in depth understanding of how charitable, purpose driven organisations operate. You must have excellent leadership skills, a solid grasp of data analysis and performance metrics, financial planning and budgeting skills, and an advanced understanding of business planning, budget and project management.
Key Responsibilities
Senior Leadership
Operational oversight
People and culture
Governance and Board relationships
Financial oversight
Operations
Person Specification
Essential
Desirable
Equality, Diversity & Inclusion
We particularly welcome applications from candidates with lived experience of the issues that GLAN works on. We strongly encourage applications from disabled candidates, older candidates, and Black and racially minoritised candidates, who are currently underrepresented in our organisation. We use an anonymised recruitment process to ensure fairness. Each applicant will be individually assessed against the essential criteria regardless of age, gender, ethnicity, sexual orientation, disability, religion, or belief. We will use positive action on the basis of race and/or disability in case of a tie break situation.
Our values
Decolonial - We are committed to building decolonial, anti-racist, and anti-oppressive approaches at GLAN.
Collective Power - We believe lasting change is built through collective action and power sharing.
Responsive - Working across interconnected global systems that are ever in flux, we aim to be adaptable, nimble and responsive to make the biggest impact we can.
Steadfast - We know the kind of change we want to see won’t happen overnight, that’s why we strongly value patience and persistence.
Self-Reflective - We recognise the power and privilege we hold as an organization. We’re committed to fostering a culture of honesty, reflection, and continuous learning, constantly examining how we work within the system and why to help us strengthen both our organisation and the movements we support work within the system.
How to apply
To apply, please use our application portal. Applications are due by 9am 4 May 2026. We will not review applications sent via LinkedIn or email.
GLAN does not use AI to review applications, and we ask candidates to avoid its use in this process. We want to read about people’s experience in their own words.
If you need any reasonable adjustments, including this job pack to be sent in a larger font, in order to apply for this role, please contact us.
The client requests no contact from agencies or media sales.
Prospectus is delighted to be working with a leading, mission-driven charity to recruit for a HR Manager.
This role is available on a permanent contract, full-time basis. This is a hybrid role with travel to the charity’s office near Hitchen. The salary available for this position is £45,000-52,000 per annum (dependent on level of experience).
Within this HR Manager role, you will work closely with the Leadership Team and Managers and play a key role supporting with people management, providing support to leadership, recruitment and onboarding, policy, frameworks, and HR infrastructure. You will also look after learning and development, and talent development.
To be successful in this role, you will be a self-starter and have experience in HR generalist or people focused role. You will be confident supporting managers through a broad range of employment matters. You will have a strong understanding of UK employment law and charity-sector HR dynamics.
You will have excellent communication skills and the ability to build relationships. You will have experience designing and implementing HR processes and ability to handle sensitive situations with diplomacy, care and confidentiality. You will excellent attention to detail and have strong organisational and administrative skills.
Desirably, candidates will have CIPD Level 5 qualification, and/or relevant qualifications in administration, HR, or customer service. You will have experience in the charity sector. You will have experience using BrightHR or equivalent HR systems. You will have experience delivering culture, wellbeing or change programmes.
This role has an Occupational Requirement for the post holder to be a practicing Christian in accordance with Schedule 9 of the Equality Act 2010.
To apply please submit your CV only in the first instance. You may also be asked to complete a supporting statement if you do progress further in the recruitment process.
As a specialist Recruitment Practice Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.
As part of the Operations team, the successful candidate will be responsible for playing a proactive role in the ‘Thriving Boxing Community’ element of England Boxing’s strategy, as well as having significant input into ‘A Respected and Valued NGB’ and other elements of the wider strategy.
In essence, the role will be responsible for managing, developing and enhancing the day-to-day running of the Membership Services Department to ensure all those engaging with England Boxing have a first-class experience.
The role is also responsible for the accuracy of the data on England Boxing’s database (which includes the current and past member records) and to provide support to volunteers and England Boxing staff as appropriate.
Please note the job will require flexible working hours, including occasional evening and weekend work at National Championships / other EB events.
Key Accountabilities Include:
• To lead and develop the ‘Thriving Boxing Community’ element of the England Boxing strategy. In addition, help develop and deliver the broader England Boxing strategy as required.
• To develop and update the company CRM system, ensuring streamlined processes and systems to guarantee a high-quality experience for our members & volunteers.
• To oversee the day-to-day support and management of regional volunteers across the country in line with England Boxing’s policies, procedures, services & systems.
• To ensure the membership services function operates effectively and that the functions’ activities are aligned with departmental and company objectives.
• To ensure that all membership enquiries are satisfactorily managed, resolved and closed in agreed timescales.
• To manage proactive engagement with members to grow affiliation, enhance membership retention and promote England Boxing services.
• To actively review and implement cost-effective improvements in the membership services, processes, and systems.
• Ensure a high level of customer service and membership support is provided at all times.
• Ensure high-quality records are maintained.
• Manage the accurate fulfilment of membership benefits, including partner offers, DBS assessments and insurance.
• Serve as project manager for the production and distribution of membership information.
• To establish and develop good working relationships with England Boxing staff, members, regional associations, participants and supporters to ensure positive relations.
• Line-manage the Membership Services team, effectively sustaining a positive team environment, displaying high levels of motivation and team spirit.
• Manage the membership services budget
• To provide support and input into the management team as required, and specifically into the delivery of the organisation’s strategic plan and Sport England funding programme.
• To oversee the training & development of staff and volunteers in the Membership Department, and create a culture of self-improvement and continuous professional development
• To perform any other duties as reasonably required to meet the objectives of the organisation
Person Specification - Essential:
• Minimum three years’ experience in managing, developing, and enhancing membership, volunteer, or customer services.
• Understanding and awareness of individual and club membership within a sporting environment.
• Experience in setting goals, targets and measures, and subsequent implementation plans, particularly in relation to commercialisation & CRM development
• Comfortable operating in a fast-changing and challenging environment with excellent people/relationship management skills and the ability to influence and engage.
• Track record in the successful management of budgets, volunteers and staff, including their ongoing development.
• Excellent written and verbal communication skills. Along with appropriate IT skills, specifically Microsoft Teams, Word, Excel and PowerPoint.
• To be resilient and able to demonstrate leadership, and have experience operating at a management level.
• Experience of writing high-level reports, policies and strategies, particularly in relation to the practical implementation of good governance within a national sporting or third sector organisation
• Experience using insight and research methods to help better understand customer or membership behaviour, and apply learnings to improve future work
• A demonstrable understanding of the need to co-produce/collaborate with stakeholders and the impact of the same.
Desirable:
• Knowledge of amateur boxing, including technical rules and competitions.
• Experience of managing sub-committees, focus groups and/or consultations in a voluntary, sports or customer service environment
• Be able to demonstrate creativity and the instigation and production of innovative and cost-effective development programmes.
• Hold a full UK Driving Licence and access to a vehicle.
• The role will require travel throughout the country for meetings/events and work unsociable hours, including evenings and weekends (as required).
• Experience in developing grassroots sports projects. This includes writing and developing grant funding applications.
Inspiring and Transforming Lives through Boxing.
The client requests no contact from agencies or media sales.
Operation Manager opportunity at Alford House
We are recruiting a versatile and commercially- oriented Operations Manager to manage the facilities, develop our rental income and provide timely and accurate financial and administrative management support.
Working model: Reporting to the Senior Youth Worker and working 18 hours, typically over 2.5 days per week (flexible working pattern can be agreed), this is a hands-on role covers (but is not limited to) the following;
Crucial to our success will be the Operations Manager’s support for and identification with our mission and values along with the ability to work collaboratively with the Senior Youth Worker and his team in their work with young people in Lambeth.
Who are Alford House?
Founded in 1884, Alford House Youth Club remains a pivotal 21st century community anchor in Lambeth, providing a safe, trusted environment where long-term, relational youth work can help young people develop socially, emotionally, physically, and creatively.
Alford House’s activity programme is open to young people aged 8 to 21 years old offering a variety of sports, games, creative and recreational activities in a safe and secure environment that is managed by our dedicated team of staff and volunteers.
It is a place where young people are known, valued, and supported over time — not as problems to be fixed, but as people with potential. We also offer a range of additional support, information, advice, and guidance to support young people to achieve their potential in education and help to prevent exclusion.
An ambitious £3m refurbishment of our historic buildings, and home since 1950, was completed recently to give the youth work team all that they need to serve the young people of the area into and beyond the second half of 2020s.
This has enhanced an already exceptional range of flexible venue spaces which we let during the daytime to theatre companies and businesses. This commercial activity contributes crucial income to support our work with young people.
What you’ll bring to Alford House
What Alford House can offer you
Please make sure you read our Candidate Information Pack before applying. It contains important details about the role and our organisation.
Don’t think you quite meet all the specifications? Please don’t count yourself out. We’d still love to learn more about your interest in joining Alford House!
If you would like a call to discuss the role in more detail, please email Bryan at Eastside People to arrange a conversation. Having a call of this kind will not influence the success or otherwise of your application.
We want you to have every opportunity to demonstrate your skills, ability and potential. If you have a disability or require reasonable adjustments during the application or interview process, please contact us so we can support you appropriately.
What’s next – how do I apply for the Operations Manager role?
Eastside People is supporting Alford House in the recruitment of this role. Please apply by submitting your CV and a cover letter both in Word doc format.
Please use the cover letter (max 2 pages) as an opportunity to add to the information you have shared in your CV and ensure that you cover:
• Your interest in the Operations Manager role and, Alford House
• Having read the information pack, the relevant experience and skills you would bring to this role (paid work, study, community/voluntary work etc)
You are welcome to send your cover letter in writing, or as a video or audio clip, alongside your CV.
The closing date for applications is Thurs 30th April 2026. Shortlisting interviews will take place shortly after by Teams and shortlisted candidates will have an interview with Alford House on week commencing 4th May 2026.
Alford House believes in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background
Hearing Dogs for Deaf People – High Value Events Team Manager
Location:Hybrid working with some travel to Hearing Dogs offices in either Buckinghamshire or East Yorkshire.
Salary: £55,000 per annum.
Contract: Permanent, full-time hours.
Hearing Dogs for Deaf People, whose mission is build confidence, companionship and connection for people with hearing loss, is seeking a High Value Events Team Manager to lead the development and delivery of inclusive, inspiring and impactful high-value event experiences that deepen relationships and generate transformational philanthropic support for the charity.
Hearing Dogs for Deaf People has been creating life-changing partnerships between hearing dogs and deaf recipients since 1982. As well as acting as an ear to their partners and alerting them to sounds, the charity’s clever and expertly trained dogs help deaf people to live life with confidence and independence, whilst providing love and emotional support.
Following on from a strategic review, the charity is now building a new Income Generation Directorate, to enable them to transform many more lives across the UK. This role will be critical to help Hearing Dogs reach their goals to significantly grow and diversify income.
With a strong focus on values-led, relationship-based fundraising, this role will provide strategic leadership to the charity’s new High Value Events function, bringing a consistent, high-quality approach to engagement, cultivation, fundraising and stewardship events. The post-holder will ensure that events are inclusive, mission-focused and deliver strong return on investment, building long-term commitment among principal and major donors, trusts and foundations, corporate partners and senior volunteers.
The ideal candidate will be a strong leader with a background in planning and delivering high-value fundraising or engagement events generating £100k+. You will have worked with high-value supporters, including high net worth individuals, committees and senior stakeholders, and will have a strong track record of working to income targets and maximising fundraising return on investment. Excellent organisational and communication skills will be combined with the ability to engage and influence a wide range of audiences. You will be creative and proactive, with a collaborative and inclusive approach to work, alongside the ability to communicate impact clearly and compellingly.
This is an exciting opportunity to shape the direction of High Value Events at an organisation which is changing people’s lives every day, and where you have the flexibility of working remotely or spending time at Hearing Dogs’ stunning bases in Buckinghamshire or Yorkshire, with friendly and passionate staff and their four-legged friends.
If you want to lead the pack and help deaf people live well with hearing loss Please download our Candidate Pack for further information [PDF], which includes details on how to apply.
Closing date: Monday 20th April, 9.00 am.