220 Local welcome jobs in London
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about people’s rights?!
We are looking to recruit Self-Employed Mental Health Advocates to work in the following areas:
- Gloucester (GL2 9EE)
- Birmingham (B13 8QE)
- Northamptonshire (NN5 6UD)
- Cambridge (CB21 5EE)
- Luton (LU4 0LU)
- Kent (TN12 0ER)
- Greater Manchester (M46 9NT & M6 7DU)
- Warrington (WA2 8TR)
- Huyton (L36 5SA)
-West Yorkshire (BD20 6TU)
- Wrexham (LL11 1BU)
- Aberbeeg (NP13 2DA)
This is a self-employed position and you will be paid a sessional rate.
Our Service
NYAS provides mental health advocacy to individuals within mental health settings throughout the UK.
Our service provides independent advocacy to people within mental health hospitals and community-based settings. We support individuals to ensure their voice is heard regarding their care and treatment and that they are aware of their rights.
This also includes representing them during various meetings such as ward rounds and at multi-disciplinary team meetings. This role requires you to produce written reports to ensure that the views of patients are fully represented.
We work with adults and children and young people.
DO YOU HAVE:
- Direct experience of working with children/young people or vulnerable adults in a social care or mental health setting.
- Experience and understanding of child protection/vulnerable adult safeguarding procedures
- Ability to maintain professionalism at all times
- An understanding of the importance of listening to children/young people and vulnerable adults without bias or prejudice.
- Ability to communicate in an effective way.
- Ability to record concise case notes and produce good quality reports
You will need to evidence your skills using specific examples in your application meeting the criteria in the person specification.
Safeguarding and Training
You will be required to complete annual safeguarding and compliance training including, Personal Safety, Data Protection, Information Security, Safeguarding and Equality and Diversity.
You will be able to subscribe to an e-learning platform provided by NYAS. The platform will provide you with the opportunity to undertake a number of other professional courses that you can complete in your own time to maintain your own CPD.
In accordance with UK immigration law, NYAS is required to ensure that all prospective candidates have the legal right to work in the United Kingdom. Therefore, proof of eligibility to work in the UK will be required as part of the recruitment process.
NYAS operates robust safe procedures to ensure the protection of the children, young people and adults at risk we work with. To comply with NYAS’s Safeguarding and Child Protection Policy candidates will be subject to an enhanced DBS check, references and a Digital Risk Assessment.
We reserve the right to close this vacancy early once we receive a high number of applications.
About NYAS
As an established leading rights-based charity, NYAS (National Youth Advocacy Service) is well positioned to ensure that children, young people, and adults across England and Wales are fully respected, represented, and supported in expressing their views and having their rights upheld.
We work with care-experienced children, young people, and adults who are often reliant on statutory services suffering the negative impact of the cuts in public expenditure. Our combination of social care and legal services places us in a unique position to ensure that they receive the services they need and that their voices are heard.
We are an equal opportunities employer, and we are committed to creating an inclusive environment which means NYAS welcomes applications from all individuals regardless of age, disability, gender identity, sexual orientation, ethnic origin, nationality, religion or belief, or any other protected characteristic.
NYAS is proud to share that we are a Disability Confident Employer, and we guarantee to interview all disabled applicants who meet the minimum criteria for our vacancies.
Work with us to help change lives.
At NYAS, we listen to what children, young people and vulnerable adults want. We empower them to have their voices heard.
Job Title - Programme and Partnerships Officer (RTFN)
Contract - Fixed Term for 1 year, with the possibility of extension
Hours - 14 hours per week with flexibility across the working week
Salary - £12,800 per annum (£32,000 FTE)
Location - Home-based, with occasional travel to Coram Campus in London and other locations for meetings and events
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
Coram is a leader in adoption and fostering, children’s health education, therapy, child and family law, and advocacy for those in and leaving care. The organisation has grown rapidly in recent years, both in terms of income and staffing, making an exciting and interesting place to be.
About the role
We are looking for an organised, collaborative and proactive Programme & Partnerships Officer to provide the coordination and delivery capacity that will help RJFN strengthen its national network and deliver its programme of work across advocacy, policy and practice development, research, training and member engagement.
Working closely with the RJFN Chair, members and partners, you will support member engagement, build and maintain partnerships, organise events and communications, and help monitor the network’s reach and impact. This is a varied role with significant autonomy and an opportunity to help shape a growing national network.
We welcome applicants with skills and experience gained through a range of routes, including professional, voluntary, community and lived experience. Knowledge or experience of racial justice, children’s rights, children’s social care, family justice or a related area is desirable, but we are particularly interested in strong organisational, relationship-building and communication skills, and a clear commitment to racial justice and anti-racist practice.
If you enjoy bringing people together, building relationships, communicating creatively and helping turn ideas into action, and you share our commitment to racial justice, we would love to hear from you!
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing Date: Monday 12th October 2026 23.59pm
Interview Date: Thursday 22nd October 2026
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
The client requests no contact from agencies or media sales.
Location: Waltham Forest
Salary: £32500
Hours:37.5
Contract Type: Permanent
Closing Date: Oct 2nd 5pm
Reports To: Operations Manager
We are a small, person-centred homelessness charity committed to supporting people experiencing homelessness, housing insecurity, and social exclusion. We work alongside individuals to help them overcome barriers, improve wellbeing, access accommodation, and achieve greater independence.
We are seeking an enthusiastic, compassionate, and motivated Homeless Caseworker to join our growing team. Forest Churches Emergency Night Shelter employs and works with all faiths and none, candidates would be expected to be comfortable with the Christian ethos underpinning the charities work.
This is an exciting opportunity to make a meaningful difference in people's lives while helping shape and develop a responsive and innovative service.
Job Description
Job Title
Homeless Caseworker
Responsible To
Operations Manager
Job Purpose
To provide high-quality assessments, advice, and ongoing support to individuals experiencing homelessness or at risk of homelessness.
The post holder will act as a first point of contact for service users, undertaking assessments, identifying support needs, developing support plans, managing a caseload, and working collaboratively with partner organisations to achieve positive client outcomes.
Key Responsibilities
Assessment and Engagement
● Conduct comprehensive assessments with new clients accessing the service.
● Identify housing, welfare, health, safeguarding, immigration, employment, and support needs.
● Complete risk assessments and safeguarding referrals where necessary.
● Develop person-centred support plans.
● Support clients to access appropriate services and resources.
● Provide information, advice, and guidance tailored to individual circumstances.
Case Management
● Manage an allocated caseload.
● Maintain accurate and timely case records.
● Record all interventions and outcomes on the case management system.
● Ensure compliance with GDPR and confidentiality requirements.
● Review client progress and update support plans regularly.
Housing and Homelessness Support
● Support individuals to access accommodation pathways.
● Assist with housing applications and referrals.
● Liaise with local authorities and housing providers.
● Advocate on behalf of clients where appropriate.
Outreach Responsibilities
● Participate in community outreach activity.
● Engage rough sleepers and vulnerable individuals.
● Support clients who are reluctant or unable to access office-based services.
● Facilitate access to emergency accommodation and support services.
Partnership Working
● Build positive relationships with local agencies and stakeholders.
● Attend multi-agency meetings where appropriate.
● Make referrals and coordinate support plans with external partners.
Safeguarding and Risk Management
● Promote the safety and wellbeing of all service users.
● Identify and respond appropriately to safeguarding concerns.
● Maintain professional boundaries.
● Follow all safeguarding policies and procedures.
● Participate in safeguarding training and reflective practice.
Team Responsibilities
● Attend team meetings and supervision sessions.
● Contribute to service development and continuous improvement.
● Support volunteers and placement students where appropriate.
● Undertake training relevant to the role.
General Responsibilities
● Promote equality, diversity, and inclusion.
● Maintain confidentiality and professionalism.
● Adhere to organisational policies and procedures.
● Act as an ambassador for the charity.
● Undertake any other reasonable duties appropriate to the role.
Essential Qualifications
● GCSE (or equivalent) in English and Mathematics.
● Relevant training or willingness to undertake training in homelessness, safeguarding, housing, mental health, or related areas.
Essential Experience
● Experience supporting vulnerable adults and/or young people.
● Experience carrying out assessments and support planning.
● Experience working within homelessness, housing, support services, social care, or community settings.
● Experience maintaining accurate records and case notes.
Essential Knowledge
● Understanding of homelessness and housing-related challenges.
● Knowledge of safeguarding adults and young people.
● Understanding of GDPR and confidentiality requirements.
● Knowledge of trauma-informed approaches.
● Understanding of professional boundaries.
● Awareness of equality and diversity principles.
Essential Skills
Communication
● Excellent verbal and written communication skills.
● Ability to build rapport with a wide range of individuals.
● Ability to communicate effectively with partner organisations.
Assessment
● Ability to undertake comprehensive client assessments.
● Ability to identify support needs and develop action plans.
● Ability to manage risk appropriately.
Organisation
● Strong organisational skills.
● Ability to manage competing priorities.
● Ability to maintain accurate case records.
IT Skills
● Competent in Microsoft Office.
● Ability to use databases and case management systems.
● Confidence using digital systems and maintaining electronic records.
Personal Qualities
● Compassionate and non-judgemental.
● Reliable and professional.
● Resilient and adaptable.
● Motivated to improve outcomes for vulnerable people.
● Able to work independently and as part of a team.
● Committed to learning and development.
Desirable Criteria
● Experience working with people with complex needs.
● Experience working within homelessness services.
● Experience of working with clients with multiple disadvantages
● Knowledge of housing legislation and homelessness pathways.
● Experience conducting outreach work.
● Relevant qualification in housing, Substance Misuse Mental Health, social care, counselling, or related field.
What We Offer
● Flexible and supportive working environment.
● Regular supervision and reflective practice.
● Ongoing training and professional development.
● Opportunity to influence and shape service delivery.
● Employee wellbeing support.
● Meaningful work that changes lives.
Recruitment Process
Stage 1
Application Form and Supporting Statement
Stage 2
Shortlisting
Stage 3
Interviews during week beginning October 5th
Candidates invited to interview may be asked to complete a short assessment based on homelessness support and casework practice.
Safer Recruitment Statement
We are committed to safeguarding and promoting the welfare of vulnerable adults and young people. All successful applicants will be subject to:
● Enhanced DBS Check
● Satisfactory References
● Identity Verification
● Right to Work Checks
The charity is an equal opportunities employer and welcomes applications from all sections of the community.
Contract: Permanent, Full-Time (37.5 hours per week)
Salary: £37,221.19 - £39,500 per annum
Closing Date: Monday 28 September 2026
Interviews will be held w/c 12th October 2026
Please note, we may close this advert early if we receive a high volume of applications.
About us
Centrepoint, the UK’s leading youth homelessness charity, is looking for a Senior Quantitative Policy and Research Officer to join our Policy and Research team based in London.
We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. Centrepoint provides homeless young people with accommodation, health support and life skills in order to get them back into education, training and employment. We want to end youth homelessness by 2037.
Together with our partners, we support over 15,000 young people each year.
The Policy and Research team at Centrepoint provides the evidence base for the organisation’s policy and influencing work, using research, data and the experiences of young people to understand the causes and scale of youth homelessness and identify effective solutions. The team leads research across a range of policy areas, produces Centrepoint’s Youth Homelessness Databank, analyses national and local data, and translates findings into clear policy recommendations. It also supports external influencing, engaging with Government, Parliament, local authorities and other organisations to ensure evidence is used to shape policy and improve outcomes for young people.
Hybrid Working
Centrepoint operates a hybrid working model. The requirement is a minimum of 50% of your working week. For most full-time colleagues, this means attending the office for five days over a two-week period (e.g., two days one week and three days the next). For colleagues on different contracts (including part-time or compressed contracts) this will be adjusted accordingly.
About you
- Effective communicator with natural ability to facilitate open and honest conversations.
- Able decision maker with a can do attitude.
- Respectful and empathetic, always considering the impact on our young people.
- Flexible, always adapting to changing needs.
- Engaging, committed to self-development by engaging with training and continuous learning.
- Proactive, always looking for creative ways of working.
What you’ll be doing
- Lead on the development and delivery of research projects, with a particular focus on the quantitative data analysis required to create a robust evidence base needed for Centrepoint’s policy and research work. This includes managing the Youth Homelessness Databank project, ensuring it remains the most comprehensive source of youth homelessness data in the UK and continues to meet the strategic needs of the organisation.
- To work with Centrepoint staff and young people to shape Centrepoint’s policy messages and further Centrepoint’s mission to end youth homelessness. To build strategic relationships with key policy makers and relevant voluntary organisations needed to influence government policy.
Why join Centrepoint?
In return for your efforts, you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:
- 25 days of annual leave per year, rising by one day per year to a maximum of 27 days
- Healthcare cash plan (Cover the costs of a wide range of medical treatment including Dental, Optical, Complementary and Alternative therapies).
- Private Medical insurance
- Income protection
- Employer pension contributions of 5%
- Access to Cycle 2 Work loan scheme
- An interest-free travel loan
At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organization.
We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice.
Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment.
Our approach to applications
We recognise that candidates may use artificial intelligence (AI) tools to support their applications. While this is absolutely fine, all examples and statements included must be truthful, accurate and based on your own experience.
We’re keen to understand your individual skills, experience and motivations, so please ensure your application reflects your own voice.
Don’t miss out on this fantastic opportunity to join our team as a Senior Quantitative Policy and Research Officer click ‘Apply’ now!
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Peer Recovery Worker will support people who are sleeping rough, at risk of rough
sleeping, or going through important stages in housing and recovery. The main purpose
of this role is to help reduce the harm caused by rough sleeping.
You will listen, build trust, give practical help and share clear information. You will help
people connect with the right support, including housing, health care, drug and alcohol
services, benefits advice, community groups, and services based at WSUP.
WSUP is not a drug and alcohol treatment provider, so this role does not involve
clinical treatment or specialist interventions. Instead, you will help people understand
their options, prepare for appointments, overcome barriers and stay connected with
services that can meet their needs.
You do not need to have all the answers.
We are looking for someone who is kind, reliable, calm and able to support people
without judgement. We welcome applications from people who have lived experience of homelessness,
addiction or recovery, and who feel ready to use that experience to support others
safely and positively.
This is a 12-month fixed-term post, with the possibility of extension for up to a further two years, subject to funding and organisational requirements.
Key Responsibilities
Engagement
- Build trusting and respectful relationships with people experiencing roughsleeping, homelessness, substance use, poor mental health or social isolation.
- Engage people in the Target Priority Group cohort through drop-ins, planned appointments, informal conversations and outreach.
- Provide emotional and practical support, listening and helping people feel heard.
- Use lived experience, where appropriate, to build connection, reduce stigma and inspire hope.
- Encourage people who may be unsure about housing, treatment or other support to explore their options at their own pace.
- Maintain contact during periods of disengagement, relapse, crisis or transition, within the boundaries of the role.
- Help people identify their own goals, strengths and next steps.
- Support or co-facilitate peer, recovery or wellbeing activities where appropriate.
Practical support and navigation
- Provide clear, accurate information about local treatment, health, housing, benefits and community services.
- Introduce people to co-located services at WSUP and help them understand what each service can offer.
- Provide warm handovers and accompany people to appointments where this is helpful, agreed and within the service plan.
- Help people with practical tasks such as phone calls, forms, identification, benefits enquiries and gathering information for appointments.
- Work closely with treatment, outreach, housing, health and other partners so that support is coordinated and responsibilities are clear.
- Advocate for people when stigma, exclusion or difficult processes create barriers to support.
- Support people at key transition points, including moving from the street into accommodation, leaving hospital, prison or treatment, or returning to services after disengagement.
- Help people connect with local groups, activities and community support that may improve wellbeing and reduce isolation.
- Support day-to-day service delivery by staffing open sessions including Saturdays (on rota), covering reception duties and attending relevant team and management meetings.
Recording, safety and outcomes
- Record all contacts, actions, referrals, risks and outcomes accurately and promptly on WSUP's case management system.
- Complete triage/ONS4 wellbeing monitoring at the agreed stages.
- Complete ERSRAT monitoring across the newly registered guests, active caseload, including baseline information and follow-up reviews.
- Identify safeguarding concerns, immediate risks and changes in a person's situation, and report or escalate them without delay.
- Follow WSUP procedures on confidentiality, consent, information sharing, lone working, incidents, professional boundaries and health and safety.
- Contribute to support plans, case reviews and multi-agency discussions.
- Help collect guest feedback, case studies and evidence of outcomes, with appropriate consent.
Working with co-located services
- Welcome and introduce people to visiting and co-located professionals.
- Help guests prepare for conversations with treatment, housing, health, benefits and other services.
- Share relevant information in line with WSUP policies and procedures.
- Follow up agreed actions and help guests understand what will happen next.
- Avoid taking over duties that belong to specialist, statutory or treatment providers.
Person Specification
Essential skills & experience
- Experience of supporting people affected by homelessness, rough sleeping, substance use, poor mental health or other disadvantages.
- Ability to build trusting relationships with people who may have had poor experiences of services.
- Good listening, communication and practical problem-solving skills.
- Ability to explain information clearly and support people to make their own choices.
- Ability to work positively with colleagues, co-located services and external partners.
- Ability to maintain clear professional boundaries.
- Ability to recognise and respond to safeguarding and risk concerns.
- Ability to organise a varied workload and keep accurate records.
- Commitment to equality, inclusion and non-judgemental practice.
- Willingness to work flexibly, including outreach and occasional evening or weekend work where agreed.
Desirable skills & experience
- Personal lived experience of substance use, recovery, homelessness or related issues, with the ability to use this experience safely and appropriately.
- Peer mentor or peer support training or qualification.
- Experience of helping people access treatment, health, housing or community services.
- Knowledge of local services in Greenwich or South East London.
- Basic computer skills. Training and support can be provided.
A community free from hardship and housing instability.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for experienced social workers to help take the Weekenders programme into its next chapter. You will join a small, ambitious charity and play a central role in growing a relational, child-focused programme across England.
THE OPPORTUNITY
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Salary: starting from £40,000, subject to experience
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Hours: full time, 37.5 hours per week
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Location: home-based within England, with regular team co-working and travel
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Contracts: one permanent post and two 18-month fixed-term posts
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Flexibility: occasional evening or weekend delivery, usually around once per month
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Travel: across England, including occasional overnight stays; reasonable expenses are covered
ABOUT NOW FOSTER
Now Foster brings together social work, service design, lived experience and innovation to transform fostering in England. Our vision is to bring many more wonderful people into fostering so that more children and young people can experience stable, meaningful relationships with caring adults.
We are a small team with big ambitions. We value creativity, collaboration, learning and continuous improvement, and we work with partners who share our determination to do better for children and families.
ABOUT WEEKENDERS
Weekenders is our flagship programme. We recruit and support weekend foster carers – known as Weekenders – who build regular, long-term relationships with children and young people supported by local authorities. It is about showing up, making a difference and becoming an adult a young person can count on.
The programme is entering an exciting period of growth. We are expanding our partnerships with Regional Care Cooperatives, Fostering Hubs and local authorities across England, currently including London, the South West, North West and North East.
THE ROLE – Lead delivery, develop people and stay close to practice
As a Weekenders Programme Manager, you will turn our ambition into consistently excellent delivery. You will lead the day-to-day support of applicants across an agreed portfolio of areas, making sure prospective Weekenders receive a warm, responsive and motivational experience and that our partners can rely on us to deliver what we have agreed.
This is a people-management and delivery role with a strong connection to practice. You will line-manage Journey Guides, manage a network of independent social workers (ISWs), lead our prep group training and undertake some intro chats yourself.
The role does not carry a statutory caseload. It does carry real responsibility for safeguarding, practice quality, operational oversight and relationships across a growing, geographically distributed programme.
Delivery Leadership: Lead programme delivery
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Take day-to-day responsibility for Weekenders delivery across an agreed portfolio of Fostering Hubs and local authority partners.
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Turn partnership agreements and local processes into clear applicant journeys, with roles, handovers and timescales understood by everyone involved.
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Plan capacity across Journey Guides, ISWs, prep group training and your own direct work so that delivery keeps pace with demand.
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Monitor applicant progress, identify delays or risks early and work with colleagues and partners to find practical solutions.
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Maintain a consistent Now Foster experience across regions while adapting thoughtfully to local contexts.
People Management: Manage and develop Journey Guides
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Provide reflective one-to-one and group supervision, clear objectives and timely feedback.
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Allocate work fairly, monitor workloads and create the structure needed for responsive applicant support.
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Coach Journey Guides in relationship-based, strengths-based and motivational conversations, using observation, role play and practice review where helpful.
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Support sound judgement, safe practice and professional boundaries, addressing performance or wellbeing concerns early and constructively.
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Build a connected team culture in which people share learning, ask for help and take ownership.
Practice Oversight: Manage ISWs and assure practice quality
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Build and maintain a reliable pool of qualified, registered ISWs to undertake initial home visits and teach on prep group training days.
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Coordinate ISW recruitment, onboarding, availability, allocation and briefing in line with our safer recruitment and practice arrangements.
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Set clear expectations for the quality, timeliness and tone of home visits, written outputs, training and feedback.
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Review quality, provide constructive feedback and address concerns promptly, while forecasting capacity and arranging cover.
Training: Plan, staff and lead prep group training
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Own the planning and delivery of prep group training across programme areas, including schedules, venues or online delivery, materials, communications and staffing.
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Facilitate and teach on prep groups, modelling inclusive, relational and reflective practice.
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Brief and support ISW co-facilitators so sessions are coherent, well-paced and grounded in the realities of fostering.
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Make sure applicants can reflect meaningfully on children's needs, safer caring, trauma-informed care, cultural matching and working with fostering services.
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Ensure observations and training feedback are recorded sensitively and on time, and use feedback to strengthen future delivery.
Relationships: Stay close to applicants and partners
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Undertake some intro chats, particularly where additional experience, judgement or continuity is needed.
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Step into complex applicant situations or difficult conversations without taking over work appropriately held by Journey Guides.
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Develop trusted operational relationships with Fostering Hubs, Regional Care Cooperatives, local authority fostering teams and other partners.
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Work through differences or blockages constructively, combining persistence with curiosity about other people's pressures and perspectives.
Programme Addurance: Safeguarding, quality and improvement
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Promote a strong safeguarding culture and ensure concerns are recognised, recorded and escalated appropriately.
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Maintain accurate, timely records and use pipeline data, feedback and practice observations to understand performance and improve delivery.
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Contribute to the development of tools, guidance, communications and digital workflows as Weekenders grows.
WHO WE'RE LOOKING FOR – Experience, judgement and a strongly relational approach
Essential
You will need a recognised social work qualification and current registration with Social Work England. Beyond that, we are looking for someone who can combine strong practice judgement with people leadership and operational oversight.
You will thrive in this role if you have
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People-management experience – line-managing, supervising or developing staff, including giving feedback and supporting performance and wellbeing.
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Operational leadership – experience leading a service, programme or complex workflow with multiple people, deadlines and handovers.
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Children's services experience – in fostering, children's social care or a closely related setting, with a sound understanding of safeguarding and professional accountability.
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Training confidence – experience planning and delivering engaging adult learning, workshops or group training.
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Partnership skills – experience building productive relationships across organisational boundaries and working through operational challenges.
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A relational approach – able to hold warm, purposeful and appropriately challenging conversations with people from a wide range of backgrounds.
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Strong organisation and judgement – able to prioritise, delegate, manage dependencies and recognise what needs closer oversight or escalation.
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Digital and data confidence – comfortable using CRM and workflow systems, interpreting delivery information and turning insight into action.
The way you work matters
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Children first – you keep children's needs, relationships and long-term outcomes at the centre of decisions.
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Warm and reflective – you build genuine relationships, remain curious about your own impact and welcome feedback.
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Courageous and accountable – you name concerns, make decisions, follow through and own mistakes.
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Collaborative – you share learning generously while maintaining clear accountability.
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Adaptable – you are comfortable in a small, ambitious organisation where roles and systems continue to evolve.
Bonus points for
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Lived experience of the care system.
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Training or experience in motivational interviewing, systemic practice, coaching or another relational approach.
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Experience of foster carer recruitment, initial visits, assessment, prep groups, panel or post-approval support.
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Experience commissioning, coordinating or quality-assuring ISWs, associates or other independent practitioners.
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A practice educator, adult-teaching or training qualification, or substantial equivalent experience.
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Experience scaling a service across regions or working with a dispersed team and multiple delivery partners.
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Project, budget, contract, risk or resource-management experience.
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Experience of co-production, service design or continuous improvement.
WHAT IS IN IT FOR YOU
Joining Now Foster means being part of something different. We are small, ambitious and innovative, and you will have genuine influence over how Weekenders grows. You will stay close to practice and impact without carrying a statutory caseload.
You will join a supportive, collaborative team that cares about doing excellent work in a sustainable and humane way. We work a 37.5-hour week and trust people to manage their time with balance. The programme sometimes requires evening work, weekend training days or travel, and we flex working time around those commitments.
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Salary from £40,000.
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28 days of annual leave plus bank holidays.
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Home-based working with regular co-working and team days.
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Travel and reasonable work expenses covered in line with Now Foster policy.
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The tools and technology you need to work effectively.
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Workplace pension scheme
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The opportunity to help build a bold, lasting and more relational approach to fostering.
We know strong candidates do not always meet every desirable criterion. If the purpose of the role excites you and your experience gives you a strong foundation for the essentials, we encourage you to apply.
RECRUITMENT PROCESS – Key dates and how to apply
- Applications close – Sunday 20 September 2026 at 23:30
- First-round interviews – Online planned for Monday 28 and Tuesday 29 September 2026
- Role play – For candidates progressing to the second round, before the second interview. 30 mins, completed online with one of our Weekenders.
- Second-round interviews– In person planned for Tuesday 6 and Wednesday 7 October 2026 (reasonable travel expenses covered)
Early application is encouraged. We may close the advert before 20 September if we receive a sufficient number of strong applications.
HOW TO APPLY
Please apply through the Charity Jobs listing by the closing date. Candidates invited to interview will receive further information about the format and preparation in advance.
You must have the right to work in the UK. Appointment is subject to current registration with Social Work England, a satisfactory Enhanced DBS check and our other safer recruitment requirements.
We recognise that candidates may use generative AI tools to support their application. This is acceptable, but your application must remain an authentic reflection of your own experience and motivation. Please tell us if and how you used AI as part of preparing it.
As a small charity unfortunately we do not have capacity to respond to unsuccessful candidates or offer feedback at the application stage. Please assume you have been unsuccessful on this occasion if you do not hear from us before the interview dates.
OUR COMMITMENT TO EQUALITY
Now Foster is committed to being an equal opportunities employer. We celebrate diversity and actively encourage applications from people of all backgrounds, identities and experiences. Recruitment decisions are made using fair, objective and transparent criteria, and we will make reasonable adjustments so the process is accessible.
If you want to help grow a pioneering programme, develop a thoughtful team and create more lasting relationships for children and young people, we would love to hear from you.
Your answers to the four questions when you click apply are what we assess. All answers up to 300 words. Allow around 90 minutes in total. We ask for a CV because the platform requires one, but we score the questions first and use the CV only for factual checks after shortlisting.
The client requests no contact from agencies or media sales.
About RSG:
The Refugee Support Group was established in 1994 to address the pressing needs of refugees and asylum seekers in Reading. Over the years, RSG has evolved into a key player in the community, dedicated to upholding the rights and well-being of those seeking sanctuary. With a vision of creating a welcoming and inclusive Berkshire, RSG aims to ensure that every sanctuary seeker is embraced and valued within the community. Our mission focuses on providing comprehensive support and advocacy for refugees and asylum seekers, promoting their well-being, integration, and active participation in society.
About the Role:
The Level 2 IAA Adviser will provide high-quality, regulated immigration advice within a charity setting, supporting refugees, asylum seekers, migrants and other people facing immigration-related barriers. The postholder will manage a varied caseload within their authorised Immigration Advice Authority level and category, deliver accessible and compassionate advice, prepare applications and representations, and help clients understand their rights, options and next steps. The role will contribute to the charity’s mission to promote dignity, inclusion and access to justice for people who may be vulnerable, marginalised or unable to afford private legal advice.
Essential Criteria:
- Provide IAA-immigration advice within the permitted scope of Level 2.
- Conduct sensitive and thorough client interviews, identify immigration issues, assess eligibility, and agree practical case strategies with clients.
- Prepare and submit immigration applications, write representations and submit supporting evidence.
- Draft clear advice letters that are accessible to clients.
- Support clients to understand Home Office processes, evidence requirements, deadlines, rights and responsibilities.
- Identify when matters fall outside Level 2 competence or the charity’s remit and make timely referrals.
- Maintain accurate, confidential and up-to-date case records in line with charity policies, data protection requirements, funder requirements and regulatory standards.
- Work sensitively with clients who may have experienced trauma, destitution and exploitation.
- Contribute to outreach, drop-in advice sessions, workshops or community-based advice activity where required.
- Build positive working relationships with partner organisations, community groups and local authorities.
- Keep up to date with immigration law, Home Office policy, IAA professional standards and relevant charity sector practice through continuing professional development.
Desirable Criteria:
- Experience supporting refugees, asylum seekers, migrants or people with complex support needs.
- Knowledge of welfare, housing, safeguarding or community support pathways relevant to immigration clients.
- Experience delivering advice through outreach, drop-ins, community venues or partnership settings.
- Experience using case management systems and contributing to audit, quality assurance, monitoring or funder reporting.
- Language skills or experience working effectively with interpreters.
- Understanding of the voluntary and community sector, including grant-funded service delivery and impact reporting.
Benefits:
- Annual leave (pro-rata where applicable): 25 days plus bank holidays. Additional day of leave added per year of employment (max 5 days)
- Pension: 6% employer contribution
- Employee Assistance Program (EAP): 24-hour confidential support line and access to counselling.
- Cycle to work scheme
- Annual Welfare Days
- Probation period: 6-months
Interview Type: In-person / via Teams
Opening date: 24th Aug 2026
Closing date: 28th Sep 2026
Our commitment to equity and safeguarding:
Refugee Support Group is committed to equality, diversity, and inclusion and welcomes applications from people of all backgrounds. We particularly encourage applications from individuals with lived experience relevant to our work.
Our commitment to equity and safeguarding:
Refugee Support Group is committed to equality, diversity, and inclusion and welcomes applications from people of all backgrounds. We particularly encourage applications from individuals with lived experience relevant to our work.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you excited by the potential of digital technology and data to make a real difference in people's lives?
Community Action Redbridge is looking for a creative, forward-thinking Digital Innovation and Development Manager to lead the next stage of our digital journey and help shape how technology supports communities across one of London's most diverse boroughs.
Redbridge is home to vibrant communities and a dynamic voluntary, community and social enterprise (VCSE) sector. We want to harness the power of digital technology and data to strengthen communities, support local VCSE organisations and help create a fairer Redbridge.
Working across the organisation, you'll lead the implementation of our ambitious Digital Innovation and Development Strategy. You'll help create more consistent and effective systems that reduce duplication, improve collaboration and enable our team to focus on what matters most: supporting our communities and member organisations. You'll champion a data-driven culture, helping us turn information into insight, better understand our impact, and make informed decisions that respond to emerging needs.
You'll play a key role in building digital confidence across the organisation, empowering staff to embrace new technologies, develop their skills and use digital tools effectively in their everyday work. Beyond Community Action Redbridge, you'll work directly with local charities and community groups to strengthen their digital capacity, improve access to data and insight, and foster stronger connections across Redbridge's VCSE sector.
If you're excited by the power of digital technology to connect people, improve services and create lasting social impact, we'd love to hear from you.
About Community Action Redbridge
Community Action Redbridge is a local infrastructure organisation dedicated to building a fairer Redbridge where everyone and every community has an equal opportunity to thrive.
Our work supports the development of strong and resilient communities where people lead happy, healthy, and fulfilling lives. At the heart of our work is a commitment to social justice and to tackling the root causes of inequality. We’re passionate about shifting power, amplifying community voices and working collaboratively to create social change. We do this by:
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Strengthening and championing the voluntary, community and social enterprise (VCSE) sector with tools and support to grow and thrive.
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Supporting local people to drive change in their own communities, through social action, volunteering and active participation.
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Bringing people and organisations from the VCSE sector, public services, and local businesses together to collaborate on shared ambitions for Redbridge.
What it’s like to work at Community Action Redbridge
We’re committed to creating a truly inclusive workplace culture that embraces and celebrates difference. Building a team that reflects the diversity of our communities and brings together a range of experiences, backgrounds and perspectives is essential to the work we do.
We want Community Action Redbridge to be a safe space for everyone to bring their whole selves to work, where all our employees have the opportunity to thrive and feel recognised and valued for the work they do.
We offer some great benefits including 28 days’ annual leave (including the festive closure period) plus public holidays, a free and confidential employee helpline, face-to-face and telephone counselling, and a travel loan and cycle to work scheme.
How to apply
Please submit your CV and a covering letter answering the following 4 questions (no more than 500 words each):
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Describe a digital transformation, systems improvement or innovation project that you have led. What was the challenge, what approach did you take, and what impact did it have on the organisation, team or service users?
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Tell us about a time when your work improved data collection, analysis or insight within an organisation. How did your work help others make better decisions or improve outcomes?
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Describe a time when you helped individuals or teams adopt new systems, processes or ways of working. What challenges did you encounter and how did you overcome them?
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Why do you want to join Community Action Redbridge, and how do your values, skills and experience equip you to help us use digital technology to strengthen communities and create positive social change?
Please apply directly through the CharityJob website by midnight on Monday 28th September 2026.
First-stage interviews will take place online on Tuesday 6th October 2026.
Candidates successfully shortlisted from the first stage will be invited to attend a second-stage interview in person, which is expected to take place on Tuesday 13th October 2026.
If you would like an informal conversation about the role before applying, please email us directly to arrange a suitable time.
Our mission is to support strong and resilient communities where people lead happy, healthy and fulfilling lives.


Accreditation Manager
Salary: £58,000p.a.
Contract: Permanent
Hours: 37.5 hours per week
Location: Wigan or Home Based with extensive travel throughout the UK and occasional international travel.
Keep Britain Tidy is one of the UK’s leading environmental charities. At a time when we are living in a world that is facing its greatest environmental challenges, the work we do has never been more important or more urgent.
About the role
This is a leadership role for someone who can combine strategic thinking, strong project management, commercial awareness and excellent stakeholder engagement. You will ensure our accreditation programmes continue to inspire participation, generate income and deliver measurable impact for people, places and the environment.
As Accreditation Manager, you will lead the strategy, growth and delivery of our accreditation programmes, ensuring they support accessible, high-quality places, promote wellbeing and sustainability, generate income and demonstrate measurable impact. You will oversee budgets, partnerships, quality assurance, impact reporting and programme teams, while acting as a senior contact for government, sector bodies, partners, customers and stakeholders in the UK and internationally.
We are looking for someone with strong leadership, project management and relationship-building skills, together with the confidence to work with senior stakeholders and represent the organisation externally. You will bring experience of managing budgets, developing commercial or partner-funded relationships, solving complex problems and leading teams to deliver high-quality outcomes.
Knowledge of the green spaces sector is essential, while knowledge of the coastal and hospitality sectors would be an advantage.
Benefits
All our roles benefit from generous holiday entitlement and pension contributions, including the opportunity to join the UK’s first net zero carbon pension scheme and to receive extra days leave for using alternatives to flights. You can view our range of benefits on our website.
Diversity & Inclusion
We are committed to building a diverse workforce and welcome applicants from all backgrounds including those from underrepresented groups.
If you need any reasonable adjustments throughout the recruitment process, please let us know.
How to Apply
If this sounds like the perfect role for you and you’d like to help us make a difference, we’d love to hear from you. Please review a copy of the full job description and ensure you meet the essential criteria before applying.
After reading the application information, if you would love to work with us please continue to apply.
As part of the application process you will need to answer 3 sift questions relating to your relevant experience and submit your tailored CV which highlights how you meet the essential criteria of the role. We also ask that you complete equal opportunities monitoring information as we want to try to make sure that our workforce is representative of the population and we are not excluding any community. Please note that this information will be held separately.
Please submit your application before the closing date.
The deadline for applications is 09:00 Monday 28 September 2026. Please note we reserve the right to close this vacancy early, so recommend that you submit your application at the earliest opportunity.
Interviews will be held via MS Teams on 14 or 15 October 2026.
If you require an in-person interview, please let us know.
We have signed the pledge to always #ShowTheSalary for the roles that we advertise.
No agencies please.
The client requests no contact from agencies or media sales.
The Barbican is a multidisciplinary international arts centre in the City of London.
Across its theatres, concert halls, cinemas, galleries, business venues, public and community spaces, the Barbican showcases the most exciting artists and performers from around the world, pushing traditional artistic boundaries and helping us understand our lives in new and unexpected ways. Each year, the Centre presents hundreds of different performances, events and exhibitions that entertain and inspire millions of people, create connections, provoke debate, and reflect the world we live in.
Firmly rooted in its neighbourhood, the Barbican collaborates on projects with local communities, and supports young people and emerging talent to develop their artistic practice and access jobs in the creative industry.
Creative Collaboration
The Creative Collaboration department is at the heart of the Barbican’s engagement with its communities, breaking down traditional arts boundaries and contributing to a diverse and dynamic artistic programme.
Creative Collaboration aims to be a catalyst for the Barbican’s artistic vision, working across the centre with a multi-artform approach using all venues and spaces. The department champions interdisciplinary work that connects new audiences to the Barbican, engaging with creatives, participants and users that reflect the rich diversity of London.
The department supports the Barbican in being an arts centre rooted in its community, globally minded, connected, and that delivers on its civic purpose, which is integral to our long-term programme, approach, and impact. Our aim is to co-create joyful experiences that inspire, connect and provoke debate.
The role
An exciting opportunity has arisen for a Senior Producer, Learning and Participation to join the Creative Collaboration team at the Barbican Centre.
The role of Senior Producer is instrumental in the development and delivery of dynamic programmes which engage young people and communities underrepresented in arts and culture as participants, audience, makers, workforce, and artists.
With a primary focus on the City of London and surrounding boroughs of Camden, Islington, Tower Hamlets, and Hackney the Senior Producer will manage the learning and community team, while collaborating across Barbican artform departments to deliver participatory focused events and programmes.
Are you able to spark creative possibilities and transformations for young people, communities, audiences, and emerging artists?
Then we want to hear from you.
Successful candidates will demonstrate:
• Significant experience of community arts, youth participatory or arts education work.
• Strong track record of delivering large-scale, public participatory or educational arts events across art forms.
• Awareness of, and commitment to the issues of equity and cultural diversity, with a track record of working with diverse artists and audiences
• Significant experience of managing complex budgets.
• Experience of preparing, presenting, and implementing business plans and strategies.
• Significant experience in team leadership, managing and inspiring teams to deliver high-impact, high-quality programmes and events.
• Excellent interpersonal skills, with a strong ability to broker effective and mutually beneficial relationships, and the ability to consult, negotiate, and persuade internal and external stakeholders.
• Significant experience in presenting to senior staff and externally at both national and international level.
• Excellent written communication skills and a high degree of computer proficiency (including Word, Excel & Access).
• A skilled problem solver who can anticipate and mitigate issues, ensuring the successful implementation and completion of participation and learning projects.
• An innovative and collaborative producer with the ability to deliver the Creative Collaboration strategic vision alongside the wider Barbican Arts Programme.
What We Offer
• Barbican Membership
• Membership of the Local Government Pension Scheme (LGPS)
• 28 days annual leave plus bank holidays, increasing with service
• Access to Barbican Centre discounts including offers at the Barbican Shop and hospitality outlets
• City Corporation staff benefits and discounts throughout the City of London, including at Tower Bridge, Guildhall Art Gallery and others
• Reciprocal entry to a number of galleries and museums across London
• Employee volunteering scheme (up to 2 days per year)
• A vibrant, creative, inclusive workplace at one of the world’s leading arts centres
The client requests no contact from agencies or media sales.
Job Title: Senior Fundraising Manager (Retention and RoomSponsor Partnership): 6 month FTC
Location: London/Hybrid In office each Tuesday
Salary: £50,100 per annum
Weekly Hours: 35
Reference: YMC1233682
About Us
Founded in 1844, YMCA is a global movement and the world's largest youth-focused charity. In England and Wales, YMCAs are based in over 700 communities across 168 local authorities, supporting young people and communities to reach their potential. The turnover of YMCA in 2025-26 was £386m. YMCA England & Wales is a £23 million organisation of more than 400 colleagues, supporting a Federation of 80 local YMCAs to deliver vital services which positively impact young lives across the country. We're now looking for an expert in Individual Giving to lead our retention and RoomSponsor activity.
About the Role
This is a chance to take the reins of a high-performing Individual Giving programme and make it your own. You'll have genuine independence to shape the retention strategy across cash, mid-level and regular giving.
You'll lead a team of three – experienced and capable fundraisers - and you'll be the person who helps them go further, while keeping a close eye on income growth and the supporter journey end to end. Alongside the core programme, you'll also have oversight of our small events portfolio, including our marathon fundraising activity, so there's variety in the mix alongside the retention programme.
This is a chance to make an impact within an organisation with a strong track record in giving career progression, backed by an SLT genuinely supportive of new initiatives.
About You
You're an expert in Individual Giving with a proven track record in retention, direct marketing or mid-level fundraising, and experience managing budgets, suppliers and performance data.
You're a confident line manager who enjoys developing others, and you'll bring strong communication and influencing skills, sound judgement under pressure, and a genuine commitment to YMCA's mission and values.
If you're ready for real ownership, a supportive senior team, and an opportunity for self-development within a charity with genuine scale and ambition, we'd love to hear from you.
Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.
YMCA is the world's oldest and largest youth charity. Collectively, we support 402,501 young people across 708 communities in England and Wales.


Please note a covering letter is required in order to be considered for the post.
Are you an experienced community engagement professional who would love to use your skills to help us Beat Macular Disease?
Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity determined to beat the fear and isolation of macular disease with world-class research, and the best advice and support.
To support people affected by macular disease now, the Macular Society provides a range of support, information and services. Our research programme is focused on finding new treatments and a cure to beat macular disease forever.
This is a permanent, part-time job-share role working Monday and Tuesday. You will work closely with the existing Community Engagement Manager, who works Tuesday, Wednesday and Thursday, providing an important overlap day on Tuesday.
The role covers the whole of the South of England, including London. You will help strengthen community connections, support volunteers and local groups, and build relationships with organisations and stakeholders across the region.
Key accountabilities of the role:
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Support community groups and peer networks across the South of England, including London.
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Lead local community engagement and ensure community insight informs wider work.
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Work closely with the other job-share postholder to provide clear handovers and consistent support.
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Support and engage volunteers in partnership with the Volunteer and Group Support Team.
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Build relationships with community organisations, healthcare professionals and other key partners.
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Gather and share insight to help shape services and organisational decisions.
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Support relevant fundraising and partnership opportunities.
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Provide information, advice and learning to external partners.
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Maintain knowledge of local and national services to support signposting and referrals.
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Plan volunteer development and community engagement activities.
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Promote inclusive, accessible and welcoming approaches. You will have experience of community engagement, partnership working or service delivery and be confident building trusted relationships with a wide range of people and organisations.
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You will be able to work independently, manage competing priorities and work effectively as part of a job-share arrangement. Strong communication, organisation and IT skills are essential.
In return we provide a great working culture and offer flexible working options, 26 days annual leave, rising to 27 after one year's service, pro rata for part-time employees, the ability to buy or sell annual leave, supportive family policies and a 6% pension contribution.
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In line with our value of “Showing we care”,we ask that the covering letter is written in your own words and not heavily reliant on AI-generated content.
Closing date: Monday 21 September 2026
We are an equal opportunities employer, and welcome applications from all suitably qualified persons.
Travel across the South of England, including London, will be required, along with occasional attendance at events or meetings at our Andover office.
Please submit a covering letter
The client requests no contact from agencies or media sales.
Waltham Forest CVS is the borough's independent infrastructure body for the voluntary, community, faith and social enterprise sector. We help local organisations to be well run, well funded and well connected, and we represent the sector's voice to the council, the NHS and other partners.
We are a small team doing a lot. In any given week we might be helping a new group get its governance right, running a network meeting, making the case for the sector with the council, or getting a grant out of the door. That range is what makes the work interesting. It also means the administration has to be solid, because when it isn't, everything else slows down.
This is a hands-on role supporting the Chief Executive and, through her, the rest of the team. You will manage the diary and the inboxes, service our board and sub-committee meetings and take the minutes, keep records and systems in order, help with events and training, and handle the day-to-day office and finance administration. You will be the first voice a lot of people hear when they get in touch with us.
We are looking for someone organised and accurate, who can juggle competing demands and finish things without being chased. You will need sound judgement and real discretion — you will see confidential material — and a straightforward, approachable manner with everyone from a volunteer running a lunch club to a council director. Experience in the charity, private or public sector is welcome but not essential. What matters is that you can run a busy office well and want to do it somewhere the work means something.
Please apply with your CV and a supporting statement of no more than 500 words setting out how you meet the person specification. You will also be asked three competency questions as part of the application — keep each answer to no more than 250 words. We shortlist on the statement and those answers.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Working within the aims, policies, and principles of the Citizens Advice Service, the MaPS-funded Community Debt Caseworker will provide specialist debt advice and casework support to clients experiencing financial difficulty and problem debt.
The postholder will deliver holistic, person-centred advice across a range of channels including face-to-face, telephone, video conferencing, email, outreach settings, and community locations across Hertfordshire, ensuring services remain accessible, inclusive, and responsive to client needs, vulnerability, and complexity.
The role requires the delivery of high-quality debt advice in accordance with Money and Pensions Service (MaPS) quality standards, Citizens Advice membership requirements, and the Debt Advice Quality Framework.
Debt Advice and Casework
- Provide specialist casework covering the full range of debt advice and debt solutions, ensuring all advice meets MaPS and Citizens Advice quality standards.
- Manage a caseload of clients with complex debt issues, including priority and non-priority debts, insolvency options, enforcement action, and financial hardship.
- Conduct detailed client assessments, including identifying emergencies, vulnerability, safeguarding concerns, and barriers to accessing services.
- Deliver debt advice through a range of channels including face-to-face appointments, telephone, video call, email, outreach sessions, and home visits where appropriate.
- Carry out Standard Financial Statement (SFS) budgeting, debt prioritisation, affordability assessments, and referral to appropriate debt remedies.
- Prepare financial statements, debt assessments, income and expenditure calculations, and supporting documentation.
- Act on behalf of clients through negotiation with creditors, enforcement agencies, utility providers, landlords, and statutory bodies.
- Prepare and present cases to statutory bodies, tribunals, courts, and insolvency services where appropriate, including Debt Relief Orders (DROs), bankruptcy applications, Breathing Space applications, and other formal debt remedies.
- Deliver holistic debt and financial capability advice, including budgeting, money management, financial resilience, and maximising income.
- Ensure income maximisation through welfare benefit entitlement checks, grants, charitable support, discretionary schemes, and other financial assistance.
- Assist clients with related issues integral to their debt case, including welfare benefits, housing, energy debt, employment, and financial exclusion, making referrals where appropriate.
- Provide tailored support to clients experiencing vulnerability, mental health issues, digital exclusion, language barriers, or crisis situations.
- Empower clients to make informed decisions and support them to improve long-term financial wellbeing and independence.
- Offer access to holistic services and onward referrals for non-debt issues to ensure comprehensive client support.
- Travel across Hertfordshire to deliver community-based outreach and face-to-face support where necessary.
Administration and Quality
- Use IT systems for case recording, statistical monitoring, reporting, and document production.
- Maintain accurate, comprehensive, and up-to-date case records in line with MaPS, Citizens Advice, GDPR, and organisational requirements.
- Ensure all casework complies with Citizens Advice quality standards, organisational procedures, safeguarding policies, and the Advice Quality Standard.
- Monitor progress of cases and ensure timely follow-up, review, and closure in accordance with service requirements.
- Contribute to achieving service targets, contractual requirements, key performance indicators (KPIs), and quality standards.
- Utilise digital systems, internal tools, and emerging technologies to support effective case management and service delivery.
- Participate in service audits, peer reviews, and quality assurance processes.
- Follow all relevant policies and procedures and undertake required training.
Research and Campaigns
- Assist with research and campaigns activity by providing anonymised client information and feedback on local debt trends and emerging issues.
- Record statistical information on client numbers, demographics, outcomes, and case types, providing reports, case studies, and analysis as required.
- Identify trends affecting local communities including financial exclusion, energy debt, cost of living pressures, and access to financial support.
- Raise awareness of local and national issues relevant to debt, poverty, financial capability, and social inclusion.
- Contribute to continuous improvement and service development initiatives.
Partnership Working and Public Relations
- Maintain effective liaison with statutory and non-statutory agencies, creditors, local authorities, housing providers, support organisations, and community partners.
- Represent the service at partnership meetings, outreach events, forums, and external bodies as appropriate.
- Work collaboratively with colleagues, volunteers, and partner agencies to ensure joined-up support for clients.
- Contribute positively to team learning, mentoring, knowledge sharing, and service improvement activities.
Professional Development
- Keep up to date with legislation, policy, and best practice relating to debt, welfare benefits, housing, consumer issues, and financial capability.
- Undertake mandatory MaPS and Citizens Advice training, including DRO, Breathing Space, safeguarding, vulnerability, and data protection training.
- Maintain MaPS-accredited advice standards and continuous professional development.
- Attend internal and external meetings, supervision sessions, development activities, and team meetings as required.
- Engage positively with feedback, reflective practice, and continuous improvement.
Other Duties
- Carry out any other duties required to ensure effective service delivery.
- Demonstrate commitment to the aims, principles, and equality, diversity, and inclusion policies of the Citizens Advice Service.
- Follow health and safety procedures and share responsibility for own safety and that of colleagues.
- Promote an inclusive and accessible service for all clients, respecting diversity and individual circumstances.
To help people solve their problems by providing options.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Providence Row is recruiting for a Housing Case Worker. Founded in 1860, we are an established charity that delivers support for individuals who are homeless and rough sleepers.
This is a permanent full-time role (35 hours per week) with a salary of £35,020 per year.
Job located at The Dellow Centre, London E1 7SA.
Auto enrolment from day one into the People’s Pension.
The role will support individuals who are rough sleeping and those who are at risk of homelessness in the London Borough of Tower Hamlets into appropriate accommodation. Also to work in partnership with other organisations including health to help people move away from a life on the streets.
Closing date is Monday 05 October 2026.
To apply, please upload your CV with a covering letter detailing how you meet the person specification.
We tackle the root causes of homelessness to help people get off, and stay off, the streets.



The client requests no contact from agencies or media sales.