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Are you passionate about bringing art to everyone? Do you believe in the power of digital to engage people with the arts? We’re looking for an enthusiastic Philanthropy Manager to join our friendly and dedicated team.

We welcome and encourage applications from candidates who are under-represented in the creative industries, particularly individuals who experience physical, mental or social barriers to accessing the arts.

About Art UK

Art UK is an art education charity and the online home for every public collection of art in the United Kingdom. It is making the UK’s national collection of art accessible to everyone online – for enjoyment, learning and research. Art UK brings together art from almost 3,500 British institutions in one of the UK's largest ever arts partnerships and showcases this art to a global audience of 5.5m users per annum. Approaching 60% of this audience is overseas.

Art UK provides significant support to museums and galleries in the UK, by providing them with a shared digital platform to showcase their art collections, reach new audiences, and generate income. Most of these collections would not be able to show their art online without Art UK. The Art UK platform is rich in story content, learning resources for teachers and students, and public engagement opportunities. A shared e-commerce infrastructure helps collections generate much needed commercial income. 

About You

As the Philanthropy Manager, you will be a confident and persuasive communicator, comfortable engaging with supporters and stakeholders at all levels. You will have a solid knowledge of philanthropic giving and a deep appreciation of the value of high-quality donor stewardship. Highly organised and detail-focused, you will enjoy working with data and be skilled at producing compelling content both on and offline. You will bring initiative, creativity and the ability to work independently, while also being a collaborative team player.

The Philanthropy Manager is a new donor-facing role, which will focus on expanding and strengthening a major donor portfolio to increase five and six figure income from individual donors and family trusts for Art UK. You will lead on managing and growing Art UK’s philanthropic giving programme, which includes the Patrons and supporter events programme and our major donor activity. Working within an ambitious team, you will have the support of a freelance Prospect Researcher to identify new prospects, and the Development Manager and CRM Officer to develop donor journeys and relationship management systems. You will report to the Head of Development, work closely with the CEO and Chair of the Philanthropy Board, and collaborate with colleagues across the organisation.

You will actively promote equity, diversity, inclusion, and belonging in all aspects of your work, reflecting your commitment to our organisational values and contributing to a positive workplace culture.

Key Responsibilities

• Build and maintain a robust prospect pipeline through identification, research, cultivation and relationship-building to secure five-figure gifts and long-term support
• Manage a portfolio of mid-level individual donors, converting one-off supporters into deeper donor relationships
• Manage and grow Art UK’s mid-level regular giving programme, strengthening donor relationships through face-to face meetings, events and personalised communication
• Develop donor development strategies, using CRM to analysis and identify higher gift prospects from existing donor pool and maximise giving potential
• Lead on major gifts for annual Big Give campaigns, identifying and securing keystone pledge donors, and leveraging networks to reach giving targets
• Create and implement, effectively and in a timely manner, development plans for each donor to retain and upgrade donors and document all activities in CRM Beacon
• Prepare and personalise correspondence and fundraising materials, including donor stewardship and reports, funding proposals and acknowledgement letters as appropriate
• Work closely with the Marketing team and other colleagues to showcase Art UK’s work and enhance donor engagement
• Organise and deliver events for major donors and prospects (with support from the Development team), including attending events where appropriate
• Support management of the American Friends of Art UK (launching 2026), including donor stewarding and events programming
• Support senior leadership and board members in the preparation and delivery of high-quality donor pitches to secure new philanthropic gifts
• Monitor progress against targets and maintain accurate reporting, including updates to Art UK’s Board of Trustees and the Philanthropy Board
• Ensure pledges and donations are processed efficiently and that donors are thanked promptly and personally
• Work closely with all members of the Development team to ensure prospecting and cultivation activity is aligned and complementary
• Ensure all philanthropic fundraising activity is conducted in line with legal, regulatory and ethical best practice e.g. GDPR and the Chartered Institute of Fundraising Code of Practice

Necessary Skills

• Essential: Experience managing a pipeline of philanthropic supporter prospects, including researching and devising bespoke cultivation plans
• Essential: Proven experience as a major donor fundraiser with a track record of securing five-figure gifts.
• Essential: Proven experience creating, implementing and evaluating philanthropic fundraising strategies
• Essential: Strong strategic thinking skills, with the ability to identify and shape innovative partnership opportunities
• Essential: Outstanding relationship-building and networking skills, including digital engagement
• Essential: In-depth understanding of the philanthropic fundraising environment
• Essential: First-class written and verbal communication skills, with the confidence to engage with a wide range of stakeholders
• Essential: Experience analysing and using supporter data to inform campaigns
• Essential: Strong copywriting, proofing and editing skills
• Essential: Experience using CRM databases with a high level of accuracy
• Essential: Thorough knowledge of fundraising best practice and legislation
• Essential: Self-motivated, reliable and exceptionally organized
• Desirable: Experience planning and managing fundraising events
• Desirable: Experience in donor acquisition through online giving platforms, direct marketing by email and social media campaigns
• Desirable: Active interest in the visual arts and awareness of UK art collections
• Desirable: Experience working with a diverse range of audiences
• Desirable: Experience working on projects with a broad range of partners
• Desirable: Experience of US fundraising and philanthropic giving

Contract terms

• Full-time
• Permanent contract
• Salary £38,000 per annum
• Three-month probationary period
• One-month termination clause
• Work from home, within 2-hour travel time to central London (once monthly travel to London for evening events and meetings required)

Benefits

• 25 days annual leave plus regional Bank Holidays
• Paid Christmas closure period (Christmas Day to New Year’s Day)
• Flexible working hours
• Workplace pension scheme
• Training and development opportunities
• Mental health and wellbeing support
• Above statutory paid sick leave
• Enhanced paid parental leave
• Employee Assistance Programme
• Monthly wellbeing hour
• Trained Mental Health First Aider’s
• Regular staff socials, both virtual and in-person
• Eye tests paid for up to £35, glasses subsidised up to £30

About You 

We are looking for a self-motivated, dynamic, personable individual with amazing communication skills and a passion for connecting with people, someone who is unafraid to use social media, try new approaches and ultimately build relationships. 

You should have experience of generating leads and, ideally, some knowledge of the health and social care sector, but most of all, you should be friendly, a great team player and highly motivated to get results by hitting your targets. 

About the Job 

Reporting to the Head of Fundraising, you will support the charity fundraising Team by generating appointments for the Fundraising Manager (Care Providers) and the Head of Fundraising (Corporate Organisations). 

This will involve researching, approaching, and engaging with prospective clients through various channels, such as cold calling, email campaigns and social media, to establish interest, build relationships and secure initial meetings: 

• Identify and qualify potential leads through strategic outreach methods. 
• Conduct research to understand client needs and tailor your communication accordingly. 
• Use social media channels to boost your profile and that of the charities (in line with charity priority strategies) 
• Utilise CRM tools to manage and track lead progress. 
• Work with the fundraising team to ensure a smooth lead handover.

Finance and Reporting 

• Familiarity with using CRM to record client engagement and opportunities 
• Prepare Sales Updates weekly to the Head of Fundraising and monthly trustee reports 

Other Activities 

• Work with the Marketing and Events department and wider team to signpost prospects to Events and other Charity Engagement initiatives 
• Attend conferences, networking and trade events in person to further relationships and secure contacts / meetings 
• Keep up to date with internal and external developments in Social Care 
• Participate in strategies to develop the charity and potential for new opportunities 
• Attend in person team meetings every 8-10 weeks in London

The Charity and Our Vision.  

For over 15 years, Scotty's Little Soldiers has been supporting children and young people who have been bereaved of a parent who served in the British Armed Forces.We are about to embark on an exciting journey which will see the charity evolve to support anyone affected by a military-connected bereavement and ultimately empower a community of more than 25,000 bereaved individuals and their families by 2035. 

Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practical, and educational support to over 750 young people.  

We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection.   

Role Mission. 

We’re on a mission to connect with thousands more bereaved military families and that starts with storytelling.We believe that ‘social’ media is in the past and what is needed today is ‘interest’ media – great content that engages its target audience has the potential to reach more people than a high follow count.As Content Creator, you’ll be our expert in creating great content, capturing the emotion, personality, and purpose behind everything we do. 

This is a fast-paced, highly proactive role focused on creating short-form video and photo content for social media. You’ll attend events, follow team members in action, and use your creative instincts to turn everyday moments into compelling content that resonates with our unique audience. We’re not looking for slick corporate videos, we want quick-turnaround, on-brand, authentic content that stops the scroll and builds trust. 

The key responsibilities of this role are:  

Content Creation 

• Film and edit short-form video content (e.g. Instagram Reels, TikToks, Stories etc) for use across Scotty’s social channels. 

• Capture and edit photography when needed, particularly from in-person events and outreach activity, often on the go. 

• Work proactively to identify and attend opportunities to film team members and events (e.g. corporate talks, family days, community activity). 

• Jump on relevant trends and moments, adapting them to fit the tone, audience, and sensitivity of our cause. 

• Create great content which will educate or entertain our target audiences (within the bereaved military community). 

Editing & Tools 

• Use tools like CapCut, Canva, InShot, Adobe Premiere Rush, or iPhone editing apps to deliver content quickly and efficiently. 

• Add subtitles, basic transitions, music, and graphics where appropriate, always with accessibility and brand in mind. 

• Maintain an organised archive of content and assets for reuse across campaigns. 

• Work closely with the Social Media & Marketing Exec to provide platform-ready content.

Planning & Collaboration 

• Collaborate with the Head of Outreach and Social Media & Marketing Executive to contribute to the content calendar and plan campaigns inline with goals. 

• Bring creative ideas to the table and take initiative in spotting content opportunities. 

• Work to brand guidelines while retaining creative flexibility, balancing tone, authenticity, and audience sensitivity. 

The 30-day goals for this role are: 

• Built a deep understanding of Scotty’s mission, our audience, the services we provide, and strategic direction. 

• Conduct a full audit of the charities existing assets, tools and equipment.  

• Alongside the Head of Outreach and the Social Media & Marketing Exec demonstrate a strong understanding of the Scotty’s tone of voice and our marketing philosophy.

• Agreed key performance measures and personal success measures with Head of Outreach. 

• Attend and capture at least one live in-person event or activity and turn it into usable, on-brand content. 

The 60-day goals for this role are: 

• Delivering consistent, high-quality, creative content reflecting Scotty’s mission and resonating with our target audiences.

• Actively contribute to creative campaign ideas and planning. 

• Effectively repurposing existing content to meet current needs. 

• Working confidently on the go, managing own calendar and movements to capture relevant content across the team. 

• Maintaining an organised archive and has ownership of all video content at the charity. 

The 90-day goals for this role are: 

• Recognised as the go-to team member for on-brand, authentic, video or photo content.

• Demonstrating impact through content, using key performance metrics to evidence success in collaboration with the Social Media & Marketing Exec. 

• Balancing creativity with sensitivity by consistently exercising good judgement around tone, storytelling, and safeguarding. 

• Working with the Head of Outreach and Content Creator, we already have the best social engagement rates of any UK military charity!

What You’ll Need to Succeed 

Must Have 

• A strong portfolio or clear examples of short-form social content (video and/or photography), with clear results. 

• Proven ability to create mobile-first content using tools such as CapCut, Canva, InShot, or similar. 

• Confidence working independently and proactively, capturing content without needing detailed briefs. 

• Strong visual judgement and understanding of what works on platforms such as TikTok, Instagram, Facebook, and LinkedIn. 

• High emotional intelligence and the ability to work sensitively and respectfully with content involving bereavement and military families. 

• Willingness and ability to travel within the UK for events and activities (with flexibility around occasional evenings or weekends). 

• A genuine passion for Scotty’s mission and a desire to tell real, human stories that matter. 

Nice to Have 

• Familiarity with accessibility best practice (e.g. subtitles, clear visuals, inclusive framing). 

• Experience capturing content in live or fast-moving environments (events, community settings). 

• Basic understanding of how content performance is assessed on social platforms. 

• An interest in community-building and storytelling beyond polished or corporate content. 

Additional Information

• The role may require occasional evening or weekend work

• Enhanced DBS check required

• Travel will be required to events and team training days

The Scotty’s Way

At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:

1. Families Come First

2. Everyone a Supporter, Every Supporter a VIP

3. Love What You Do

4. Remember, Every Day

Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Take Ownership and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.

Closing date: Friday 13th March.

Important Information:  

Feedback 

Due to resource and time constraints, we are unfortunately unable to provide feedback for every application received, and only candidates shortlisted for an interview will be contacted via email. 

Location 

We will only consider applications from candidates located within 2 hours of central Cambridge.  

We're a remote-first organisation and our day-to-day work is extremely effective with our team based at home.However, some of the most important work we do, innovation, collaboration, problem-solving, and strategic thinking, benefits hugely from being in the same room, and those moments don't always come with months of notice.That's why we're currently looking for team members who are within a 2-hour travel time of Cambridge. 

Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement.

We do not discriminate based on race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.

We encourage all qualified individuals to apply for employment within our charity, and we provide a fair and inclusive recruitment process for all candidates.

Communications Officer

Location: Home-based in the UK, within 90 minutes travel of Central London, with occasional national and international travel

Contract: 2 years with the possibility of extension dependent on continuation of funding.

Reporting to: Head of Communications

Salary: £30,000 to £35,000

Additional benefits: 25 days annual leave plus public holidays (annual leave increasing by 1 extra day for every year’s service up to 30 days total), life assurance and access to an employee assistance programme.

Overall purpose of role

As the WeProtect Global Alliance Communications Officer, you will:

Support the development and delivery of WeProtect Global Alliance’s communications and marketing activity, ensuring clear, consistent and engaging messaging that strengthens the Alliance’s visibility, credibility and impact globally.

Reporting to the Head of Communications, you will deliver high-quality digital, editorial and marketing outputs across multiple channels, including through our website, social media, newsletters, campaigns and events. You will also work collaboratively across the Secretariat to embed communications thinking into projects, policy work and member engagement.

A self-starter who is politically and culturally aware, you will be comfortable working in a small, remote Secretariat and across time zones. You will be highly organised, solutions-focused and detail-oriented, with a genuine commitment to child protection and to WeProtect Global Alliance’s mission and values.

 About WeProtect Global Alliance

Who we are

WeProtect Global Alliance is a global movement dedicated to ending the sexual exploitation and abuse of children online. We bring together governments, the private sector, civil society, and international organisations to create a safer digital world where every child can thrive.

Our Alliance connects over 300 members from across the globe, uniting diverse expertise and resources to protect children from harm, no matter where they are.

WeProtect Global Alliance is supported by a small, high-performing Secretariat of remote working staff based in the UK/Ireland and is overseen by an influential Global Policy Board drawn from our membership.

Our vision

A digital world free of child sexual exploitation and abuse

Our mission

To work together to build, engage and support a diverse, child-centred global network with the commitment, knowledge and skills to tackle technology-facilitated child sexual abuse and exploitation.

What we do

We focus on driving policy change, fostering international collaboration, and promoting cutting-edge research to combat online child abuse.

Through shared data, insights, and best practices, we empower our members to develop more effective solutions and inspire a coordinated global response.

With a steadfast commitment to child safety, WeProtect Global Alliance stands as a catalyst for change, advocating for a world in which technology empowers and protects children, not endangers them.

Together, we’re creating lasting impact and building a future where every child is safe online.

 Job description

Key responsibilities

Communications planning & delivery

· Support the Head of Communications to implement the Alliance’s communications strategy.

· Contribute to communications planning and communications calendar for organisational priorities, including policy outputs, research, events and member initiatives.

· Ensure a consistent pipeline of integrated communications activities

· Ensure consistent messaging aligned with WeProtect Global Alliance’s brand, values and strategic objectives.

Digital channels & content management

· Maintain and update the Alliance’s website, ensuring content is accurate, accessible and up to date, including member resources and publications.

· Manage the Alliance’s social media channels, monitoring activity and working with the Members Team to ensure a steady stream of high-quality content.

· Draft, edit and publish blogs, news items and digital content for diverse global audiences.

Marketing, campaigns & engagement

· Support the delivery of digital marketing campaigns to promote Alliance initiatives, outputs and events.

· Develop project-specific communications plans in collaboration with colleagues to embed engagement and visibility.

· Promote Alliance members’ activities and successes, highlighting collaboration and collective impact.

Analytics, insight & reporting

· Track and analyse communications performance across channels, including website, social media and email.

· Use data to refine messaging, targeting and channel mix.

Media & external communications

· Support engagement with media and press, including drafting press materials and coordinating dissemination of Alliance outputs.

· Support the promotion of policy recommendations and research through owned and earned channels.

Member communications & collaboration

· Work with the Head of Members to integrate external communications with member engagement activity.

· Support delivery of member newsletters and targeted communications.

· Contribute content to member-only platforms and encourage discussion and participation.

Systems, data & process improvement

· Utilise communications tools such as content calendars, analytics dashboards and shared drives.

· Ensure GDPR-compliant data handling and document management.

· Support continuous improvement of communications processes and ways of working.

Governance & internal collaboration

· Prepare or contribute to briefings, summaries and communications materials for senior leaders and governance bodies.

· Contribute to annual planning, KPIs and impact measurement related to communications and engagement.

Expectations

Cross-Functional Operational Collaboration

Contribute to WPGA operational processes and systems, working collaboratively with colleagues to deliver cross-functional projects that strengthen the reach and impact of the Secretariat.

Building an inclusive culture

Play a proactive role in ensuring equity, diversity and inclusion (EDI) is embedded in everything we do.

Embrace diversity and recognise different perspectives within collaborative working to create a more impactful and effective organisation.

Commit to ensuring all employees are treated fairly and equitably at work, feel like they belong and promote equality in physical and mental health for all.

Other

· To attend and contribute to meetings, training and other events as required.

· To actively participate in our supervision and appraisal process.

· To ensure that all responsibilities and activities within this post are delivered in accordance with WeProtect Global Alliance core values and relevant corporate, organisational, financial and compliance policies.

· To travel to meetings which may require the need to work unsociable hours, for example attending evening or weekend meetings.

· To adhere to relevant legal and statutory requirements including the Data Protection Act and the Health and Safety at Work Act.

· To use WeProtect Global Alliance resources responsibly.

Person specification

Essential criteria

Experience

· Significant professional experience in communications, marketing or digital engagement.

· Proven experience producing content for different audiences and across multiple channels.

· Experience managing websites (WordPress) and social media platforms in a professional context.

· Experience tracking, analysing and reporting on communications performance.

· Experience working autonomously in a fast-paced environment to deliver a broad range of communications activities.

Skills

· Excellent written and verbal communication skills, with strong editorial judgement.

· Outstanding organisation and time management, with the ability to manage competing deadlines.

· Digital confidence, including familiarity with content management systems and analytics tools.

· Commitment to safeguarding, child protection, EDI and ethical communications practice.

Knowledge

· Understanding of digital communications best practice.

· Familiarity with data protection (GDPR) and information governance in a communications context.

Other

· A willingness to travel and work unsocial hours (time in lieu can be claimed).

· Commitment to your own continuing professional and personal development.

· To uphold high standards of work, conduct and behaviour in line with WeProtect Global Alliance values.

Desirable criteria

· Experience using WordPress or other website content management systems.

· Experience creating or commissioning digital visual assets.

·  Experience working for or with a membership organisation.

Diversity, inclusion and equity

We are committed to building a diverse and inclusive organisation. We actively welcome applications from people of all backgrounds, including those of different ages, genders, ethnicities, sexual orientations, abilities and lived experiences. We particularly encourage applications from individuals who are part of communities that are under-represented in our sector, including Black, Asian and other ethnic minorities, disabled people and LGBTQ+ individuals.

Content & Communications Manager

Help to tell the stories that spark change.

We are seeking a creative Content & Communications Manager to strengthen the voice and visibility of a national charity through engaging, multi channel storytelling.

Position: Content & Communications Manager

Location: Central London/hybrid

Hours: Full-time

Salary: this role is Level 1 and the salary band is £27,008 - £34,797 pa + excellent benefits 

Contract: Permanent

Closing Date: 06/03/2026 17:00

The organisation is entering an exciting period of transformation launching a new digital platform, celebrating their 30th Anniversary, and growing impact across the charity sector. To support this ambitious journey, we’re looking for a creative and organised Content & Communications Officer to help bring their message to life.

This is a hands-on, storytelling-focused role perfect for someone who loves writing, digital content, and producing engaging communications that make a difference.

Key Areas of Responsibility:

You will work closely with colleagues across the organisation, helping to showcase the real impact of skills sharing, volunteering and partnership on charities across the UK.

You will:

• Create compelling content for social media, web, email and campaigns
• Help deliver the 30th Anniversary storytelling programme
• Produce blogs, case studies, visuals and impact stories
• Keep the website up to date and user-friendly
• Manage social channels and drive engagement
• Support internal communications across the organisation
• Use data and insight to improve content performance

About You

You’ll be someone who is:

• A strong and versatile writer
• Creative, curious and confident producing digital content
• Organised with great attention to detail
• Social media savvy and eager to grow audiences
• A collaborative teammate with a positive, proactive mindset
• Passionate about social impact and storytelling with purpose

You don't need to have worked in the charity sector; we’re looking for talent, enthusiasm and the ability to communicate with clarity and heart.

In return…

• Be part of a modernising, forward-thinking social impact organisation
• Help shape a national brand relaunch for our 30th Anniversary
• Develop your career in digital communications and content creation
• Collaborative culture, supportive leadership, and meaningful work every day

About the Organisation

This successful social enterprise amplifies the impact charities, business and individuals can bring to make a better world.

This is done by bringing charities together with business and business experts who can tackle the pressing issues charities are facing. It manages the relationship between business and charities to maximise the impact they bring and increases the impact of individuals by bringing them new experiences, perspectives and learning.  It increases the impact of organisations by exposing their talent to new situations and challenges. It increases the impact of charities by giving them the expertise and resources they need.

Applicants must have the right to work in the UK. We are particularly interested in candidates from underrepresented backgrounds.

You may also have experience in areas such as: Communications Manager, Marketing and Communications Manager, Digital Communications Manager, Content Manager, Senior Communications Officer, Marketing Manager, Digital Content Lead, Campaigns Manager, Engagement Manager or Brand and Communications Lead. #INDNFP

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

We are looking for an inspiring and experienced Head of Fundraising and Development to join our team at Dalgarno Trust. This is a fantastic opportunity for someone passionate about fundraising, communications, and making a real difference in the community.

Key Details:

• Salary: £38,500 for FTE (note this is a four-day role)
• Contract: Permanent
• Location: Dalgarno Trust Community Centre,(hybrid TBC)  North Kensington (with occasional off-site meetings)
• Hours: 4 days per week (28 hours), flexible by agreement
• Line management: Reports to the Chief Executive
• Deadline: 15th March
• Interviews: Applications are being reviewed on a rolling basis, and shortlisted candidates will be contacted directly to arrange an interview

Based in North Kensington, Dalgarno Trust is a vibrant community centre supporting local residents of all ages through health, wellbeing, education, training, and youth programmes. As the only community centre in this part of the borough, we play a vital role in bringing people together, tackling inequality, and strengthening community resilience.

As Head of Fundraising and Development, you will be a key member of our Core Team, working closely with the Chief Executive to secure and manage the resources that enable our work. This is a varied and hands-on role combining fundraising, CRM management, marketing and communications, and organisational administration, offering the opportunity to make a visible and lasting impact.

You will lead on researching and writing funding bids, managing relationships with funders, and ensuring that monitoring, evaluation, and reporting requirements are met. You will oversee and develop our CRM system (Salesforce), ensuring high-quality data, producing reports, and supporting colleagues through training. You will also play a central role in diversifying income through donations, sponsorships, commercial activity, and use of our assets.

Alongside fundraising, you will lead our marketing, communications, and promotion, keeping our website, social media, and noticeboards up to date, and ensuring our work is clearly and effectively communicated to the wider community. The role also includes administrative and HR support, such as assisting with recruitment processes, timesheets, training coordination, and ensuring compliance with fundraising regulations and best practice.

We are looking for someone highly organised, administratively confident, and comfortable working independently, while also enjoying collaboration with colleagues, partners, and community members. You will bring experience of community-based work, strong written and verbal communication skills, and a genuine commitment to equality, inclusion, and positive social change. 

This role offers flexibility in working hours and a supportive team environment, with the chance to shape and grow the organisation’s income and profile at an exciting time for Dalgarno Trust. 

Ad close date: Sunday 15 March

Interviews: 24 March 

Note: Previous applicants need not apply

Job title: Membership Manager
Reports to: Senior Manager, Team and Operations
Salary: £38,000 to £42,000 dependent on experience
Hours of work: Full time
Location: This role is office based located near Russell Square and Chancery Lane, London

RSTMH is a charity and membership society for those working or interested in tropical medicine and global health, and currently have around 2,000 members and Fellows from more than 100 countries, with a network of more than 10,000 involved with our work in some way. We are looking for an experienced Membership Manager who will help us manage all aspects of our membership programme. This involves maintaining high levels of retention and developing and delivering new recruitment strategies for members across the world.

The role will also focus on developing membership journey programmes to ensure our members receive a top quality service from the Society and that all membership processes are undertaken with efficiency, energy and effectiveness.

The Membership Manager will also play a crucial role in ensuring that we are promoting RSTMH, and its membership offer, to our members and supporters. This person would be the first point of contact for our members and so must be professional, a sound communicator and efficient in their approach.

Part of this role involves creating policies and processes to ensure members feel valued at each stage of their journey with RSTMH, developing new marketing products and materials for recruiting and retaining members where necessary.

The successful applicant will have membership management experience within a relevant charity or learned society and will relish the opportunity to take on a new challenge, working on their own initiative for much of the time.

The role

• Lead on developing and implementing current strategies to increase members of RSTMH, including monitoring and evaluating performance against plans and KPIs
• Analyse, identify and develop plans to optimise member journeys
• Manage enquiries from current/prospective members in a professional, timely manner, to agreed service targets
• Cultivate strong relationships with members and understand their specific needs so that RSTMH can support them most effectively via targeted communications
• Establish and maintain systems to report and evaluate RSTMH’s membership retention and recruitment success
• Deliver reports to keep the team, CEO and Board up to date with progress on membership activities and strategy
• Support the Senior Manager with leading our CRM (CiviCRM) development work
• Work with the team to develop activities and marketing campaigns to improve membership value, recruitment and retention take-up, achieving target conversion rates from other activity areas and feeding into relevant strategies and communications
• Collaborate with department Managers to increase membership recruitment within their stakeholder groups
• Develop and oversee communication templates for members, and ensure these are kept up to date
• Keep up to date with best practice in membership management
• Ensure the RSTMH website, journals, materials and other channels have up to date membership information
• Work with a third-party finance company to ensure membership subscription payments and renewals are processed efficiently and effectively, and ensure payment processes are fit for purpose, including payments from other currencies
• Assist with the agenda and delivery of the International Members Committee to ensure RSTMH’s offering to members and Fellows fulfils the overarching Society strategy and supports membership goals
• Work closely with the Communications Manager to commission and create content for the bi-weekly Members newsletter and membership recruitment campaigns
• Represent RSTMH at relevant events to promote membership and track success of these activities
• Explore new opportunities to expand membership, through new membership types, marketing opportunities or any other means

Person specification

• Passion and commitment to the work and goals of the Society
• At least 3 years' experience of working in a membership role, with experience of recruitment and retention campaigns
• Experience of working in a learned society or membership organisation
• At least 2 years’ experience using CRMs (specific experience with CiviCRM and SearchKit would be highly desirable)
• Experience of developing and delivering successful membership programmes that have increased recruitment and demonstrably reduced attrition.
• Experience of creating compelling messages to different audiences
• Highly organised, with ability to self-plan and prioritise workloads
• Ability to communicate technical details to non-technical people
• Experience of using social media in a professional capacity
• An understanding of current and emerging membership and marketing trends
• A solid understanding of relationship building and how to create a compelling membership journey
• Excellent oral, copywriting and communication skills
• Effective decision-making skills
• Self-starter, able to work proactively and think ahead
• Strong relationship builder
• Good understanding of the analytical methods used to increase engagement from members, and knowledge of approaches to increase member interaction
• High degree of integrity and professional credibility
• Good team player, with an understanding of the challenges of working in a small team
• Resilience under pressure
• Flexibility to work outside of office hours, and to travel within the UK and beyond, as required
• Knowledge of global health or international development is desirable

The deadline for this role is 5pm GMT 8th March.

Please click the apply button and send your CV and a supporting statement of up to 1,000 words (where it asks for your cover message or covering letter) to include how your experience matches the duties and skills for the role, it will be sent automatically to us.
N.B. Applications submitted without a supporting statement may not be considered.

No agencies please.

We are looking for an organised, proactive and enthusiastic person who is committed to access to justice. This is a varied and hands-on role supporting the smooth running of LAG’s marketing, subscriptions and events activity.

Working closely with the Head of Transformation & Systems Lead and the wider team, the successful candidate will coordinate subscription administration, respond to inbox enquiries, support marketing campaigns and assist with the organisation and delivery of training events. The role combines administrative responsibility with opportunities to contribute ideas and support audience growth.

This position offers valuable experience across marketing coordination, customer communication and event support within a small and collaborative team. The postholder will play an important role in maintaining subscriber relationships, supporting promotional activity and ensuring events run smoothly.

This is an exciting time to join LAG as we continue to strengthen engagement with our audiences and support the legal and advice community.

Circa £43,000 per annum pro rata

9 month fixed-term contract

Part home/Part office (London) based

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as Media & Communications Manager (Partnerships).

The Media & Communications Manager (Partnerships) will work with the Senior Media and Communications Manager to develop UNICEF UK’s strategic thinking and delivery for UNICEF UK’s partnerships communications work.  ‘Partnerships’ include UNICEF UK’s private sector partnerships, philanthropy and foundations work.  

This role includes managing relationships with senior communications contacts (and/or their agency partners) in our corporate partners and devising ambitious media and communication strategies to promote UNICEF UK and our partnerships. Demands internal leadership of a multi-functional team to deliver holistic marketing and communications plans (across paid, owned and earned).

Candidate should have:

- experience of working in a fast-paced media team, ideally with experience of corporate communications work;

- experience of developing, implementing and evaluating high profile, innovative and ambitious multi-media strategies and securing effective coverage (paid/owned/earned) for partners;

- strong relationship management skills with internal colleagues at all levels and with external contacts and partners to support the achievement of objectives;

- ability to manage conflicting priorities to ensure that objectives are achieved and deadlines met.

Act now and visit the website via the apply button to apply online.

Closing date: 9am, Wednesday 11 March 2026.  

Interview date: Week Commencing Monday 30 March 2026.

In return, we offer:

· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)

· outstanding training and learning opportunities and the support to flourish in your role

· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park

· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.

· the opportunity to work in a leading children’s organisation making a difference to children around the world

Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.

We anticipate most colleagues will work two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home.  We will happily discuss other flexible options to suit your circumstances.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Homelessness is rising fast across Britain, and we are seeing unprecedented demand for our services. At this critical time, we are looking for a talented, experienced News and Media manager to help raise the public and political profile of homelessness, to shine a light on the human impact, and to show how Crisis is working to help people rebuild their lives and leave homelessness behind.

Location: London office based. Working from home is an option in line with Crisis’ Hybrid working policy (you will be required to work from the London office twice a week)

About the role

As News and Media Manager, you will lead a hard-working and experienced team of media experts to bring to life Crisis’ work, using print, digital and broadcast journalism to advocate for the solutions needed to tackle homelessness and inspire the public, businesses and politicians to join our mission to end homelessness for good. You will oversee the development and delivery of high-profile media and communications campaigns, including our annual Christmas appeal, and help to build our brand.

With homelessness at record levels there has never been a more critical time to join Crisis and ensure tackling homelessness is firmly on the news agenda.
About you

You will have significant experience of working in a challenging, fast-paced news and media environment to secure high-profile coverage. You will also have experience of leading and managing individuals or teams and motivating people to achieve objectives and overcome setbacks. The ability to navigate competing priorities and influence senior internal and external stakeholders is essential.

To be successful in this role, you will be able to demonstrate excellent knowledge and experience of working with the media to help secure policy change at a national government level, demonstrate ability to secure high profile consumer media to support income generation and have proven experience when it comes to handling reputational risk. You will also have exceptional news sense, with the ability to take a creative approach when seeking out new media opportunities.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay
• Flexible working around the core hours 10am-4pm
• Wellbeing Leave to be used flexibly
• Full list of benefits available on website

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 22nd March 2026 at 23:59

Interviews will take place at Universal House, 88-94 Wentworth St, E1 7SA, on Monday 30th March and Wednesday 1st April

Interview process: Competency-based interview and interview task

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences.

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094

Job title: Communications Manager
Reports to: Senior Manager, Team and Operations, RSTMH  
Hours of work: Full time (this role is office based located near Russell Square and Chancery Lane, London)
Salary: £36,000 - £40,000 per annum, dependent on experience
Job type: Permanent

We are looking for a permanent and full-time member of staff to help develop and communicate RSTMH’s role within tropical medicine and global health. We need a passionate and creative communicator who can play a key role in meeting our communications objectives. This role is office-based in central London, with the option to work from home on Mondays.

RSTMH is a membership society formed in 1907, with around 1,800 members and Fellows in over 100 countries. We work to improve tropical medicine and global health by enabling and promoting research, sharing knowledge and convening networks through our members and Fellows and beyond. The Communications Manager will have the opportunity to develop and enhance RSTMH’s reputation as a credible and trusted voice in tropical medicine and global health.

This is a wide-ranging and exciting role. You will lead on implementing the organisation’s communications strategy, working with the leadership team to ensure it meets the aims of the wider RSTMH strategy. You’ll maintain and further develop the website and social media platforms, build links with media contacts, and source, commission and develop content. You’ll manage relationships with key suppliers, including website developers, strategic partners, digital media and creative agencies. You’ll also be responsible for delivering RSTMH’s newsletters to our members and Fellows, and global network of supporters.

We’re looking for someone ambitious and solutions-focused with a passion for communications to deliver creative and innovative content, and establish analytical systems to monitor our progress.

THE ROLE

• Implement RSTMH’s communications strategy, in line with the wider organisational goals – developing short- and long-term strategic plans
• Develop communication plans for all areas of RSTMH, working with department managers to execute
• Full ownership of the website, including content updating and monitoring for consistency and currency, managing any development work and integration with other systems
• Manage social media channels for RSTMH, and develop strategies to engage wider networks
• Accountable for our joint venture website, grow: including developing a strategy for updating and maintaining the listings and income generation through advertising and/or sponsored posts
• Commission, source, write, edit and proofread engaging and relevant content for the website and social media channels, providing editorial support as required and building a network of expert contributors
• Track engagement across media channels and email marketing, and produce monthly reports for leadership team showing activity
• Ensure RSTMH’s brand and editorial guidelines are maintained in all of the Society’s work, including all communications by the team
• Full responsibility for fortnightly newsletters for RSTMH members and Fellows, and monthly newsletters for non-members with strategies to convert non-members
• Create and maintain Society level communications calendar
• Monitor developments in global health and tropical medicine, especially in order to inform policy work with our Policy and Advocacy Committee
• Establish a network of media contacts for the Society to promote its work, signpost experts, and raise its own profile
• Represent RSTMH externally with key partners, at relevant conferences and industry events
• Support on income-generating activities across RSTMH, particularly new memberships, conversions, journal promotion and event marketing
• Establish and maintain systems to report and evaluate RSTMH’s digital platforms and activities
• Support key RSTMH spokespeople, including the Chief Executive, with media briefings, press releases and key messaging
• Fully manage the communications budget
• Responsibility for promotional materials including flyers, event signage, merchandise and handouts
• Working across all aspects of RSTMH communications

PERSON SPECIFICATION

Essential experience

• 5 years’ experience within a digital communication role
• 3 years’ experience developing and maintaining websites and social media for a campaign, cause or organisation
• Proven experience working in an editorial capacity, developing compelling copy for online audiences, with a varied portfolio of written work
• Experience of digital content creation, commissioning and management
• Proficiency in HTML newsletter creation, working to tight deadlines, collaborating with other departments, and using mail clients
• Experience of managing suppliers, partners and contributors
• Familiarity with design software for creating digital assets, such as Canva
• Knowledge of CRM databases
• Experience with digital advertising and promoted social media posts, analysing trends, reviewing efficacy, and adjusting campaigns in real time
• An understanding of the academic and research communities

Personal attributes

• Self-starter, able to work proactively and intuitively
• Work to varying timelines and prioritise own workload accordingly
• Passion for tropical medicine and global health
• Good team player, with an understanding of the challenges of working in a small team
• Resilience under pressure
• Flexibility to work outside of office hours, and to travel within the UK and beyond, as required
• Ability to communicate with a range of people of different levels, disciplines and backgrounds

Desirable

• Knowledge of Mosaico and SparkPost for building HTML emails
• Experience running websites on Drupal 10
• Some experience using CiviCRM
• Existing network of experts in the tropical medicine and global health space

The deadline for this role is 5pm GMT 4th March.

Please click the apply button and send your CV and a supporting statement of up to 1,000 words (where it asks for your cover message or covering letter) to include how your experience matches the duties and skills for the role, it will be sent automatically to us.
N.B. Applications submitted without a supporting statement may not be considered.

No agencies please.

Job Profile

Reporting to the Managing Director, you will lead on the recruitment, retention, and value growth of Afghanaid’s supporter base by directing and implementing communications, fundraising and engagement strategies, aligned with broader organisation goals. Designing and managing a tight budget, you will direct the Communication and Giving unit to maximise their success.

You will provide strategic and supervisory oversight of fundraising income from individual giving, regular giving, major donors, trusts and foundations, corporates, community and student fundraising and events, managing annual fundraising appeals and driving organisational unrestricted income growth. 

You will lead on communications for Afghanaid, overseeing print, digital, and paid marketing activities and the growth of communications channels. You will execute Afghanaid’s organisational brand strategy which ensures the integrity of the brand and maximises awareness. You will manage all public relations including crisis communications, as well as the growth of strategic media placements and high profile relationships. You will drive the success of organisational impact storytelling and communications for both internal and external stakeholders. As a member of the executive department, you will collaborate and synergise with other departments to promote organisational success.

Key Responsibilities:

• Drive organisational strategy, culture and cross-department collaboration to advance Afghanaid’s mission and objectives.

• Lead development and delivery of Communications, Engagement and Fundraising strategies and work plans.

• Line manage and develop a high-performing team, including staff, volunteers and interns.

• Build and maintain relationships with consultants, agencies and pro bono partners.

• Oversee budgets, reporting and data-driven performance management to ensure efficiency and impact.

• Promote a positive and cohesive London team environment, coordinating hybrid working, inductions and HR support.

• Oversee public fundraising strategy across multiple income streams.

• Lead design and delivery of internal and external appeals, campaigns and donor stewardship.

• Identify new funding opportunities, partnerships and innovation in engagement.

• Oversee the full range of Afghanaid’s event portfolio, and attend relevant events to represent Afghanaid;

• Ensure effective CRM management, data integrity and financial reconciliation.

• Serve as brand guardian, ensuring consistency and evolution of Afghanaid’s identity.

• Oversee creation and execution of integrated communications and marketing plans.

• Direct production of engaging digital and print content, including newsletters, social media, and fundraising collateral.

• Manage website optimisation, SEO and analytics to drive engagement and conversions.

• Lead innovation in digital marketing, email campaigns and supporter journeys.

• Advise leadership on reputation management and crisis communications.

• Develop media policies and act as spokesperson when required.

• Manage proactive and reactive media relations, building relationships with journalists, influencers and advocates.

• Promote Afghanaid’s thought leadership through strategic storytelling and public commentary.

• Commission and direct multimedia content to strengthen organisational storytelling.

• Lead content planning, production and performance analysis.

• Champion participatory storytelling approaches and creative innovation.

Undertake any other duties as and when required by the line director.

PERSON SPECIFICATION

You will be an experienced and dynamic communicator with significant demonstrable experience in fundraising and/or communications at a senior level, coupled with an awareness and up to date knowledge and experience of the tools that would maximise the success of our communications and fundraising activities. In addition, you will have excellent interpersonal skills with the ability to confidently build and maintain strong relationships with a diverse group of stakeholders. Possessing strong management skills, you will have experience of managing small multi-disciplinary teams, providing direction and leadership to enable development and high performance, and the ability to role-model a culture of equality, diversity and inclusion.

Education/ Training

Master’s Degree in communications, marketing, public fundraising or another relevant field (or at least 5-years’ experience).

Work Experience

• At least 5 years of progressively responsible experience in fundraising, supporter engagement or communications, with at least 2 years’ experience directly managing staff.

• Experience developing and leading integrated multi-channel and multi-stakeholder communications, engagement and/or fundraising strategies.

• Experience in growing audiences, engagement and/or income streams.

• Experience communicating about and/or fundraising for and/or maintaining engagement with Afghanistan or a similar context.

• Experience using KPIs and data to make data-driven decisions to improve efficacy and efficiency.

• Experience managing and monitoring a tight budget.

• Experience conceptualising, producing and commissioning multimedia content, from marketing and fundraising collateral to audiovisual content.

• Experience running full-funnel, multi-channel marketing strategies including paid advertising.

• Understanding of risks associated with communications, public fundraising, and NGO operating contexts, and experience in mitigating those risks.

• Experience supervising, organising, motivating and developing staff.

• In depth knowledge of trends in storytelling, brand, PR, marketing and fundraising.

Professional Skills, Competencies, Values and Attitudes

Afghanaid’s core values are creativity, fairness and honesty. Our staff is passionate about and proud of Afghanaid. Teamwork is fundamental to our standards and demonstrated by taking initiative, assisting others and taking on additional responsibilities and tasks if necessary. We are results driven, committed and motivated to achieve targets and take accountability for our own actions.

Specifically, the holder of this position should also demonstrate the following:

Essential

• Fluent in spoken and written English. 

• Track record of increasing audiences, fundraising totals and engagement metrics from multiple different sources, with a strong business development mindset.

• Experience securing five or six figure gifts from funders;

• Solutions and results orientated; energised by thinking outside the box, and by finding and pursuing novel or innovative approaches and solutions.

• Experience using Salesforce CRM and Marketing Cloud

• Skilled at spotting and prioritising opportunities and synergies, and effective in securing wide-ranging forms of engagement and partnership.

• Excellent listening, speaking and writing skills; strong capabilities of persuasion and a proven track record of uniting people around a common goal.

• Multimedia skills, with knowledge, experience and enthusiasm in driving digital innovation.

• Highly organised with strong leadership and project management skills, able to collaboratively manage competing priorities with senior and junior colleagues.

• Demonstrably skilled brand custodian, able to mitigate risks, anticipate and capitalise upon opportunities, and strengthen reputation.

• Capable of working independently as well as collaboratively, both in leading a team and as part of the team.

• Passionate about driving change, and inspiring individuals and groups to support a cause to deliver that change.

Desirable

• Experience working within an international development or humanitarian context, particularly with causes related to Afghanistan

• Strategic understanding of UK and global fundraising landscapes and emerging giving trends.

• Proven ability to represent an organisation publicly with confidence, professionalism and credibility.

• Experience guiding senior leaders or trustees on media, communications and reputational matters.

• Skilled in crisis communications and reputation management.

• Understanding of inclusive and ethical storytelling practices, with sensitivity to safeguarding considerations.

• Experience developing high-value corporate or media partnerships.

• Comfortable working in a fast-moving, resource-limited environment and adapting to changing external circumstances.

The Organisation

Afghanaid is a British humanitarian and development organisation. For over forty years, our dedicated personnel have worked with millions of families in some of the poorest and most remote communities in Afghanistan. We build basic services, improve livelihoods, strengthen the rights of women and children, help communities protect against natural disasters and adapt to climate change, and respond to humanitarian emergencies. We are headquartered in Kabul, and operate provincial and district offices across Afghanistan, as well as a Marketing and Fundraising office in London. We employ around 500 personnel, 97% of whom are Afghans.

Other Information

Afghanaid’s core values are creativity, fairness and honesty. Our staff are passionate about and proud to work at Afghanaid. Teamwork is fundamental to our standards and demonstrated by taking initiative, assisting others and taking on additional responsibilities and tasks if necessary. We are results driven, committed and motivated to achieve targets and take accountability for our own actions.

Our remuneration and benefits package is competitive with other similar organisations. 

This position presents an excellent opportunity for someone who has the ambition and determination to move up in their career.

About the Role

This is an exciting opportunity to lead and develop the membership offer at the Horniman Museum and Gardens, overseeing a popular and growing scheme that plays a vital role in supporting our work. As Membership Manager, you will manage the day-to-day running of the membership programme while helping to shape its future direction, ensuring it continues to engage, inspire and retain a loyal community of supporters.

Sitting within the Communications and Income Generation Directorate and reporting to the Head of Fundraising, you will oversee membership operations, data and income processes, and deliver an engaging programme of events and communications for members. You’ll also line manage a Membership and Fundraising Assistant and work collaboratively across teams including Visitor Experience, Retail & Admissions, Digital and Finance.

This role would suit someone who enjoys combining data, finance and systems management with creativity and relationship-building, someone motivated by growing income, improving processes and delivering excellent experiences for our members.

Key Responsibilities

• Lead the effective management and development of the membership scheme, ensuring income and retention targets are met
• Oversee membership data, CRM processes and reporting, ensuring accuracy, compliance and continuous improvement
• Manage Direct Debit and Gift Aid processes in partnership with Finance, maintaining robust and compliant financial procedures
• Plan and deliver an engaging programme of member events, communications and recruitment campaigns to grow and retain support
• Line manage the Membership and Fundraising Assistant, providing clear direction, support and development
• Build strong working relationships across the organisation and with members, stakeholders and supporters to champion the value of membership

About You

You are organised, detail-focused and confident working with data and financial processes, but you’re equally comfortable building relationships and delivering engaging communications. In this role, you’ll bring experience from a membership or fundraising background, and enjoy taking ownership of systems and processes, identifying improvements and implementing them effectively. You’ll be confident using CRM databases and managing income streams such as Direct Debits and Gift Aid, ensuring accuracy and compliance at all times. You thrive in a collaborative setting, working across departments and developing positive relationships with our members and other colleagues. You’re proactive, solutions-focused and able to balance competing priorities while maintaining a high standard of work. Most importantly, you’ll be motivated by the impact that membership makes for the Museum and enthusiastic about contributing to the organisation’s mission and future growth.

Key Qualities, Skills, and Experience

• Experience working within a membership or fundraising function, ideally within an arts, culture or heritage context
• Strong experience of working with relational databases and CRM systems, with the ability to analyse data and produce meaningful reports
• Knowledge of Direct Debit processing and Gift Aid, with a clear understanding of handling financial and personal data securely and compliantly
• Excellent written and verbal communication skills, including experience producing newsletters or member communications
• Strong administrative skills, high levels of accuracy and confidence working with numerical data
• Ability to manage and prioritise a varied workload, meet deadlines and work collaboratively across teams
• Experience of managing colleagues, and an ability to provide clear guidance and training where required.
• A genuine interest in the organisation’s mission, alongside a commitment to equality, diversity and continuous professional development

Salary: £36,598 per annum (pro rata to £29,278 per annum)

Hours of work: Part Time, 28 hours per week

The closing date for completed applications is 10am on 11th March 2026.  Interviews will be held on 19th and 20th March 2026. 

The Literacy Pirates is an educational charity working across the UK to develop the literacy, confidence and perseverance of children who are falling behind in school and have fewer opportunities in their personal lives. We offer in-person and online literacy programmes that support children to meet age-related expectations in reading and writing, succeed in school, and thrive beyond the classroom. 

Literacy Pirates is at an incredibly exciting point in its 15-year journey, as we embark on a period of national expansion with a target to quadruple the number of young people we support over the next four years. The Communications Manager role is critical to achieving our national expansion ambitions. We are excited to be able to recruit for this specialist role to develop our brand and lead the investment in our communications and marketing capacity. 

Key objectives of the role:

• To develop and implement a communications strategy that supports the organisational expansion strategy as well as growth in the three key areas of school recruitment, volunteer recruitment and fundraising performance.
• More broadly, to develop Literacy Pirate’s overall branding, its communications systems, press and PR capacity. 

This role is office-based in London, with the option to work from remotely two days a week.

Key Responsibilities

• Develop audience specific communications strategies and work with departmental managers to deliver targeted campaigns to recruit volunteers, school partners and new funders.
• Produce high-quality written, visual and digital content translating our impactful work to be accessible, engaging and audience/channel specific.
• Track engagement across media channels and email marketing, and produce monthly reports for leadership team showing activity
• Continue the development of our new website, including monitoring analytics.
• Support freelancers, interns and internal colleagues to design print and digital material, including social media and video content
• Drive storytelling initiatives by sourcing and sharing case studies and impact stories that inspire donors and the wider public.
• Proactively identify communication opportunities and ideas for engaging content to promote and publicise our work
• Manage an engaging newsletters distribution system to a range of key audiences.
• Continue to develop the quality of all external communications ensuring all materials are aligned with our brand guidelines, key messages, and core organisational strategy.
• Recruit and then manage a Communication and Marketing Associate in year two, resource permitting.
• Support the Senior Leadership Team to recruit and generate opportunities for Influential ambassadors to grow Literacy Pirates’ reach.
• Work with the Senior Leader Team to develop and implement our PR & media strategy.
• Work across the charity to upskill and develop the team in effective, user-centred communications.
• Work to ensure safeguarding and dignity of children and families are central to all organisational communications. 

Person Specification

Essential experience 

• 4 years’ experience within a digital communication role
• Excellent copywriting skills with an ability to craft clear, engaging content for different audiences to tight deadlines
• Experience with digital advertising and promoted social media posts, analysing trends, reviewing efficacy, and adjusting campaigns in real time
• Good knowledge of the digital and social media landscape and emerging trends.
• The ability to simplify complex concepts into plain, compelling English.
• Proven experience working in an editorial capacity, developing compelling copy for online audiences, with a varied portfolio of written work
• Experience of digital content creation, commissioning and management
• Proficiency newsletter creation, working to tight deadlines, collaborating with other departments, and using mail clients
• Experience of managing suppliers, partners and contributors
• Familiarity with design software for creating digital assets, such as Canva 

Personal attributes 

• Self-starter, able to work proactively and intuitively
• Able to work to varying timelines and prioritise own workload accordingly
• Ability to communicate with a range of people of different levels, disciplines and backgrounds
• Passionate about addressing poverty and inequality, and commitment to equality and diversity

Salary: £42,000 (incl. London Weighting)
Contract: Full time, Permanent
Location: London based, two days in the office, with the option to work remotely three days
Application Deadline: 12pm Friday 6th March