Member services manager jobs in Edgware, greater london

About the Role

 We are looking for a motivated and capable individual to join our dynamic Policy and Public Affairs Team, supporting the development of credible, evidence‑based policy proposals and helping to influence UK governments and NHS organisations to adopt them.

Key tasks and responsibilities include (but are not limited to):

· Monitoring the political and policy environment to keep track of things like Government / NHS initiatives and influencing opportunities.

· Collating and helping to analyse existing quantitative and qualitative research to produce briefings, help generate policy proposals and facilitate their implementation.

· Assisting the Head of Policy and Public Affairs and Policy and Public Affairs Officer to devise and implement influencing plans directed towards politicians, the NHS or relevant stakeholders.

· Preparing and drafting responses to consultations and reports relevant to the work of CPOC and the College, ensuring responses are evidence-based and in line with on-going policy work and strategy.

· Assisting with designing and conducting new research, such as survey work or interviews, in support of policy and influencing work.

· Becoming the team’s main expert on policy work in one of the UK devolved nations – likely Northern Ireland – and represent the Policy and Public Affairs Team on RCoA’s board for that nation.

· Providing general administrative support to the Team, including producing agendas for meetings and keeping track of our contacts with stakeholders.

About You

To succeed in this role, you will need to deliver high‑quality work at pace, be well organised, eager to learn and able to build strong relationships with a wide range of stakeholders. You should have a sound understanding of quantitative and qualitative research methods, what makes impactful policy proposals and how research can be used to influence policymakers.  Insight into the UK health policy landscape, including government and NHS priorities, is also important.

This role is well‑suited to someone starting their policy career, and while previous policy experience is beneficial, it is not essential as full support and development will be provided.

What We Want to Achieve

We want to see an NHS that delivers good outcomes for patients and makes the best use of available resources. Our role in this relates to the anaesthetic workforce, and we have two specific priorities:

1) Boosting the anaesthetic workforce. Most operations require an anaesthetist in order to take place, but each of the four UK nations faces a chronic shortage of anaesthetists. Unfortunately, at present, no UK government is funding enough anaesthetic training places. We are determined to see this changed.

2) Optimising the surgical pathway. Anaesthetists don’t just work in the operating theatres they are often involved with the care patients receive before and after their operations – known as ‘perioperative care’. Good perioperative care can prevent surgical cancellations, complications, and unnecessarily long hospital stays. To this end, we host the Centre for Perioperative Care (CPOC). CPOC advocates policies such as ‘prehabilitation’ to ensure that patients arrive in hospital on the day of their surgery in the healthiest state possible – so their operation can go ahead without problems, and they can recover quickly. We are doggedly pushing for such polices to be adopted.

The Package

This is a full-time, permanent position with a competitive employee benefits package, which includes (but is not limited to):

· 26 days of annual leave, plus bank holiday

· 1 additional paid day of leave for the purpose of celebrating your birthday

· Healthcare support through Benenden Health

· Up to 12% pension contribution

· Hybrid and flexible working

· Wellbeing hour once a week

· Cycle to work and employee discounts schemes

· Training and development opportunities

· Access to Mental Health First Aiders and Employee Assistance Programmes

About the College

The Royal College of Anaesthetists (RCoA) is the professional body responsible for the specialty throughout the UK. We are the third largest medical royal college in the UK by membership. With a combined membership of more than 24,000 Fellows and Members, we ensure the quality of patient care by safeguarding standards in the three specialties of anaesthesia, intensive care and pain medicine.

At RCoA equality, diversity and inclusion is an integral part of our culture so it is important to us that this is reflected in everything that we do. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status, or parental responsibilities to ensure we actively embrace an inclusive and representative culture that encourages, supports and celebrates our differences.

How to Apply

 If you believe that you are the right person for this role, please submit your CV and cover letter by Tuesday 30th June. In your cover please address clearly how your experience meets the essential criteria in the job description in no more than 750 words.

Please note that the closing date is subject to change, depending on the success of the recruitment process.

Unfortunately, due to the volume of applications, we are unable to provide detailed feedback to candidates on their application. Only short-listed applicants will be contacted after the closing date. Please note that the closing date is subject to change.

Applicants must reside and have the right to work in the UK. No agencies please.

The Role

What we're looking for
You will have strong analytical and evaluative skills to assess heritage and archives material, catalogue accurately, and support informed decisions about the collections.

Organised and proactive, the successful candidate will be able to prioritise effectively.

You will have current experience of legal information enquiry work and legal research using hardcopy and online databases.

With excellent communication skills and customer service experience, you will confidently work with our members and colleagues to deliver our fantastic professional enquiry service to the large membership of solicitors across England and Wales.

What's in it for you
Joining our team means becoming part of a supportive environment where your contributions are valued. The successful candidate will join a progressive membership organisation with a reputation for excellence and legal expertise. We're committed to promoting equality, diversity and inclusion, and a culture of trust, clarity and respect.

We offer a generous , a friendly working environment and excellent professional development opportunities. We support a hybrid way of working and would expect you to be present in four days each week.

A right to work in the UK is required for this role. Please note: if you are an internal applicant, our pay policy will apply.

For an informal conversation about the role before applying, please contact .

We encourage early applications, as we may close this vacancy early if the right candidate is identified.

The Law Society represents solicitors in England and Wales. From negotiating with and lobbying the profession's regulators, government and other decision makers, to offering training and advice, we're here to help, protect and promote solicitors.

£35,560 + Benefits

12 months’ fixed term maternity cover

London, UK (Hybrid – 50% office attendance)

We are looking for a Personal Assistant (PA) to the Chief Executive Officer (CEO), to provide high-quality, confidential, and proactive executive support. You will be responsible for comprehensive diary and inbox management, coordination of meetings and travel, management of expenses, gatekeeping the CEO’s time, and ensuring the CEO is well-prepared through briefing and action tracking.

As PA to the CEO, you will work closely with the Chief of Staff, Briefing Hub Officer, and other relevant colleagues, to ensure the CEO’s meetings are appropriately supported with papers and briefings. You will also liaise with colleagues supporting the Academy of Medical Sciences’ President, to coordinate diaries where CEO and President activity intersects, and will manage sensitive communications with discretion and professionalism.

About the role

Executive, diary & inbox management:

• Provide proactive and complex diary management for the CEO, ensuring effective prioritisation and forward planning.
• Manage the CEO’s inbox, including monitoring correspondence, prioritising and responding where appropriate, and ensuring timely follow-up.
• Screen, triage, and manage incoming enquiries on behalf of the CEO, exercising sound judgement and discretion.
• Draft, prepare, and manage correspondence and documentation as required.
• Maintain accurate and well-organised electronic filing systems for the CEO’s office.

Gatekeeping, briefings & action tracking:

• Act as a gatekeeper to the CEO, balancing access, prioritising meetings, and advising on scheduling trade-offs.
• Work closely with the Chief of Staff, Briefing Hub Officer and colleagues to ensure meetings are appropriately briefed and supported.
• Track key actions arising from meetings attended by the CEO, ensuring follow-up occurs and deadlines are met, without owning delivery.
• Maintain awareness of protocol, managing sensitive communications and stakeholder interactions with discretion.

Meetings, travel & expenses:

• Arrange all travel and accommodation for the CEO, including itineraries and briefing packs.
• Coordinate virtual, hybrid, and in-person meetings, including booking rooms, managing technology (Microsoft Teams), and arranging catering.
• Prepare, submit, and track the CEO’s expenses in line with Academy policies, liaising with the Finance team as required.

Governance & corporate support:

• Provide administrative support to the CEO in relation to governance activity, including meetings involving the Academy’s Council Members, President, and Honorary Officers, as required.
• Liaise with PAs and administrative colleagues supporting the President to coordinate diaries, particularly where joint meetings or shared commitments arise.
• Support the coordination of CEO-related papers, briefings, and follow-up actions arising from senior meetings.

Corporate events & internal coordination:

• Support the planning and delivery of corporate events attended or hosted by the CEO. This could include the Annual General Meeting (AGM), New Fellows’ Admissions Day, named lectures, and other ad hoc events.
• Assist with coordination of all-staff meetings, senior leadership meetings, and cross-Academy activity involving the CEO.
• Provide diary and administrative support for ad hoc cross-Academy projects requiring CEO involvement.

Systems & information management:

• Maintain and update records within the Academy’s Customer Relationship Management (CRM) database (Salesforce), finance software (Iplicit) and other digital systems, as required.
• Support updates to internal systems and website content related to CEO or corporate activity, where appropriate.

Requirements

Skills, experience & abilities:

• Proven experience providing high-level PA or Executive Assistant support to a senior leader.
• Excellent written and verbal communication skills.
• Exceptional organisational skills and attention to detail.
• Confidence working with senior stakeholders and external organisations.
• Ability to manage multiple priorities with discretion and sound judgement.
• Strong IT skills, including Microsoft Office and CRM databases.
• Experience managing senior-level diaries, inboxes, travel, expenses, and briefing coordination.
• Experience in gatekeeping, action tracking, and protocol management.

Personal attributes:

• Highly organised, proactive, and calm under pressure.
• Discreet, trustworthy, and professional.
• Collaborative and confident working with senior colleagues.
• Flexible and adaptable to changing priorities.
• Strong commitment to the Academy’s mission, values, and public benefit.

Benefits

We provide our staff with a comprehensive benefits package outlined as follows:

• Generous pension scheme with flexible contributions – we contribute between 8% - 13% of your gross salary (with employee contributions of 3% - 8%)
• Life assurance at three times your salary

• Hybrid and agile working.  50% office attendance.
• 26 days annual leave, plus Christmas closure days and bank holidays
• Buying and selling leave
• Family-friendly policies including enhanced maternity and paternity leave (subject to a qualifying period)

• Complimentary subscriptions to Headspace and Classpass to support your physical and mental wellbeing
• Support through tailored learning and development

• A range of enhanced benefits become available once you’ve completed your probation period

If you have any questions about this role, please contact the Chief of Staff, Lizzy Benedikz, by email.

For more information and to apply online, please visit our vacancies page. 

Closing date: 5.00pm on Monday, 22 June 2026.

Interview date: week commencing 6 July 2026.

12 Month Fixed Term Contract | Full Time | Circa £33,000+

Excellent Benefits

Location: London

Make a Difference Every Day

For more than 100 years, the RAF Benevolent Fund has been supporting the RAF Family. We are a key partner in the Royal Air Force’s mission to look after its people during and after service, ensuring that this service is valued, recognised, and people are supported even when uniforms are eventually shed. We are a national charity with international reach, delivering emotional, financial and practical support wherever and whenever it is needed. Each year, our vital services and support continued to help those serving, families, veterans, and the bereaved, in 30 other countries and in 2024 more than 64,000 people benefitted from the charity’s work.

As an organisation, we encourage learning and development and there will be ample opportunity to learn more about the Royal Air Force, the broad impact of the Fund’s work as well as developing your own skillset. 

Do you want to play a part in what we do?

People are at the heart of everything we do. Together, we:

• Provide personalised support to members of the RAF Family – listening carefully, offering guidance, and tailoring our services to individual circumstances so no one is left behind.
• Improve quality of life for serving and former RAF personnel and their families through life-changing financial assistance, housing support, and help with essential living costs.
• Increase independence by enabling members of the RAF Family to live life on their own terms, whether through mobility equipment or housing adaptations.
• Enhance wellbeing for those who serve and have served, and their families, through mental health and emotional support, youth programmes, and restorative respite and holiday breaks.

About the Role

We are looking for a driven PR Officer to positively promote the visibility, awareness and reputation of the RAF Benevolent Fund through proactive public relations and communications activity. The postholder will help raise the profile of the organisation among key audiences by delivering media relations, content creation, stakeholder communications and wider communications activity that supports the Fund’s strategic objectives.

Additional Information

· Standard DBS check

· Must have the right to work in the UK.

How to Apply
Click [here] to submit your CV and a cover letter explaining why you’re the perfect fit, including examples of how you meet the job profile.

Closing Date: Wednesday 1st July 2026, 5:00pm.

A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. The Fund takes safeguarding seriously, and appropriate background checks will be completed. You can find out more about our commitment to safeguarding on our website.

The RAF Benevolent Fund follows Safer Recruitment practices as it strives to ensure that everyone who comes into contact with the Fund will be protected from harm. The successful candidate for this role will need to be Standard DBS checked and prove they have the right to work in the UK. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.

The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).

Independent Living Advisor (Self-Directed Support Service)
Salary: £30,000 per annum
Hours: 35 hours per week
Contract: Permanent
Location: Action on Disability, Mo Mowlam House, Clem Attlee Court, London, SW6 7BF

The Organisation

Action on Disability (AoD), founded in 1979, is one of London’s leading Deaf and Disabled People’s Organisations. As we believe in the social model of disability, our values and principles embrace inclusive and accessible ways of working both internally and in all our activities, seek the participation and contribution of our members, and encourage and respect diversity.

The organisation is a medium sized charity with a Board of Trustees (at least 75% is disabled trustees), 20 staff and a strong ad hoc staff and volunteer base including many with direct experience of disability – all of whom are passionate about removing the barriers that disabled people face.

AoD provides five key services. These are: Youth, Employment, Welfare Benefits, Independent Living and Our Place.

AoD’s Independent Living Service

The Independent Living Service (Self-Directed Support Service) is a new service that will provide support to Direct Payment users within the borough of Hammersmith and Fulham. The service will enable disabled people to have genuine choice and control over the way in which they lead their lives.The post-holder will be working alongside disabled people to enable them to have more choice and control over their care and support needs.

Purpose of Post

To work with individuals, their family and friends (where appropriate) to provide them with information, advice and assistance to enable them to access and manage a Direct Payment

(DP) and recruit and manage a Personal Assistant (PA).

Main Duties and Responsibilities

Support to individuals employing their own Personal (care) Assistant (PA) or engage an agency to deliver care and support.

1. Provide information and advice on becoming an employer and the role of the Personal Assistant.
2. Ensure that the client understands their legal obligations and responsibilities of being an employer.
3. Work with clients to: set up a profile on the Find-a-pa website, advertise and recruit a Personal Assistant, create a personalised job description and specification identify the level of experience and training requirements needed for the role.
4. Advise and help to calculate the PA’s salary and on costs (full training provided).
5. Support the client through the interview process and where necessary sit in during interviews.
6. Support individuals to reference, check legal status and where necessary DBS their support worker.
7. Support individuals to set up an induction plan for their PA and enable them to identify training needs.
8. Support the client to complete payroll and insurance documentation.
9. Work with the client to draw up a Statement of Particular (contract) for the employed PA (templates provided).
10. Encourage DP employers to take a lead in all employment issues. Information on where to seek advice e.g. ACAS, Fish and Premier Care helpline will be given and clients will be encouraged to use them.
11. Ensure that the individual has a back-up plan for emergencies.
12. Encourage DP employers to be assertive and proactive with their Personal Assistants.
13. Work with agencies to set up support for clients who may not wish to employ a PA directly.

Ongoing support to individuals in receipt of Direct Payments

1. Providing advice on employment issues.
2. Support individuals to solve practical problems e.g. lateness of staff, change of needs.
3. Support individuals to recruit again if necessary.
4. Assist individuals to re-look at budgets, training and job descriptions as they change over time.
5. Assist individuals to ensure that they continue to manage their Direct Payment or budget.
6. Support individuals to make informed choices.
7. Meet with the DP Support Group on a regular basis.
8. Assist in the development of training and other resources to support employers to manage their DP and their PA relationships.
9. Develop links and professional relationships with Social Work teams to support a healthy level of referrals.

For all work:

• Work in a person-centred way.
• Comply with AoD’s agreed policies and procedures.
• Participate in the wider development of the service and contribute to service improvement as required.
• Be computer literate and administratively self-supporting.
• Undertake any other reasonable duties as identified by the Self-Directed Support Service Lead or line manager.

Special requirements

• Ability to travel within the London borough of Hammersmith and Fulham.
• Some attendance at meetings and events outside of normal office hours will be required.

Person Specification

To be considered for this role, candidates must have:

• Good standard of education.
• Experience of recruiting volunteers or staff.
• Knowledge of employment law.
• Understanding of social care and Direct Payments legislation.
• Experience/knowledge of supporting individuals to recruit and manage employees.
• Experience of working with clients with support needs.
• Experience of using a person-centred approach.
• Ability to think creatively and to come up with solutions.
• Ability to gather and assess information efficiently.
• Numeracy skills and knowledge of budgeting.
• Ability to use Word and Excel packages to a high standard.
• Ability to work under pressure, and to tight deadlines.
• A flexible approach and able to work on own initiative
• Good communication skills including interpersonal, written, presentational and spoken.
• Ability to guide in a sensitive way
• Ability to assess and match skills and personalities to individual needs and preferences.
• Commitment to the Social Model of Disability and to promote choice, independence, rights and inclusion.
• Understanding of and commitment to the aims of the organisation.
• Excellent practical understanding of the need for confidentiality.
• An understanding of equal opportunities and anti-discriminatory practice

Desirable qualities

• Experience of working with disabled people
• Lived experience of disability

Closing Date: Friday 10th July 2026
N.B. we reserve the right to close this vacancy early and/or begin interviewing before the closing date if a suitable candidate is identified.
Early applications are therefore encouraged.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

The successful candidate will be required to undertake an enhanced DBS check.

We welcome applicants from all walks of life.

As a Disability Confident Employer, we actively encourage applications from Disabled people and people with long term health and mental conditions. We operate a Guaranteed Interview Scheme in that we will guarantee an interview to all Disabled applicants who meet the essential criteria for the post. Please state in a cover letter if you wish us to consider you for this guaranteed interview scheme.

AoD is a Living Wage Foundation registered employer and all of our employees, casual workers and contractors are paid above the London Living Wage.

No agencies please.

Link Adoption & Family Support Service provides therapeutic support services for children, young people, and families across the UK. Much of our work is focused within adoption services, supporting adoptive families, children, and young people who have been adopted. We also provide therapeutic services to Special Guardians, kinship carers, and foster carers.

More recently, we have expanded our provision to support wider communities through partnerships with Barnardo's projects, health authorities, and voluntary sector organisations. Services are delivered both face-to-face and virtually across the UK.

We are seeking a highly motivated and organised individual to join our team as a Therapy Co-ordinator. This is an exciting opportunity to support the continued development and delivery of health service projects within a growing organisation.

The successful candidate will be able to:

• Manage a large and varied caseload of therapeutic cases across multiple projects and commissioners, demonstrating flexibility, organisation, and resourcefulness
• Work effectively within a client-facing role, ensuring children, young people, and families remain at the centre of service delivery
• Develop and maintain positive working relationships with therapists, commissioners, and partner agencies to support effective service coordination and delivery
• Demonstrate strong organisational and administrative skills, including excellent computer literacy, accurate data input, case recording, report preparation, and the maintenance of confidential records in line with organisational and contractual requirements
• Ensure timely and accurate recording of information for monitoring, reporting, and contractual performance purposes
• Assist in the development of new services and opportunities to support the ongoing growth and expansion of therapeutic provision across the organisation

This is a hybrid-based role, working from home with occasional travel for training or meetings,  and the successful candidate will become an integral member of our multi-disciplinary team delivering therapeutic services to families and young people.

We are looking for someone who is passionate about:

• Improving outcomes for children, young people, and families
• Delivering high-quality, responsive, and well-coordinated therapeutic services

Additional Information

You must demonstrate within your application how you currently use, or have previously used, the skills outlined above and within the Job Description and Person Specification. This may be through employment or other relevant experience. Applications should demonstrate an understanding of the context and demands of the service described.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date.  We recommend that you apply for this role as soon as possible

Customer Support Engineer
Hours: Part time, 20 hours per week, Monday – Friday 8am - 12pm (4 hours per day)
Contract: Fixed term role until 31 March 2027
Salary: £30,500 - £32,000 per annum, pro rata (£16,500 per annum for part time hours) plus Into Film Benefits
Location: Edinburgh, Belfast, Cardiff, Salford or London. We operate in a hybrid pattern, combining home working with attendance at the office.

About Into Film

Into Film is the UK’s leading charity for film in education and the community. We provide screen industry careers information and advice, support young filmmakers, and bring the power of moving image storytelling into classroom teaching.

We also run the annual Into Film Festival which enables more than 400,000 pupils to visit the cinema for free, and the Into Film Awards - the UK’s leading showcase for young filmmaking talent.

The core Into Film programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders including Cinema First and Northern Ireland Screen.

Our vision – Film enriches the life of every child and young person.

Our mission – To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image.

Into Film operates a hybrid working policy with offices in London, Cardiff, Belfast, Edinburgh and Salford.

We are open to flexible working models wherever the role allows, including working compressed hours. We also offer a range of staff perks and benefit, which are detailed below.

Role Summary

The main function of the Customer Support Engineer (“CSE”) role is to ensure those who choose Into Film receive the most positive support possible from the organisation. So, the CSE will play a key role in our product strategy, demonstrating our commitment to high retention of account holders.

The role exists as the front line of customer technical support for users of Into Film’s online offer, including the educator, club member, and online learning websites.

The CSE supports organisations, film clubs, educators, young people, and other account holders on their journey from recruitment to brand advocate. The CSE also plays a key role in monitoring issues and account activity, analysing these to inform new features and opportunities for the organisation.

Main Responsibilities:

• Provide customer service and manage support queries from users of our products and services, including cases from info@ and support@ email inboxes, phone calls, live chat, etc., via Salesforce, our Customer Relationship Management system (“CRM”)
• Troubleshoot and where necessary escalate technical issues to the Customer Support Engineer Coordinator and/or digital team via JIRA ticketing application
• Participate in rota for answering the main Into Film phone line
• Ensure that support documentation, including user-facing Frequently Asked Questions (FAQs), Knowledgebase (KB), and other website pages, are updated and developed to include the latest solutions for issues encountered by our users
• Assist with detailed reports on customer service issues utilising the CRM, including issue type and frequency
• Assist with creation and distribution of support-focused surveys of our users
• Assist with onboarding and provide escalation support should demand require outsourcing to service vendors or contractors
• Assist Customer Service Engineer (Coordinator) on projects and work areas defined by the Head of Product and Technology
• Any other reasonable duties assigned by Into Film.

General Responsibilities:

• Commitment to quality internally and in all dealings with Into Film’s stakeholders including teachers, children and young people, industry partners, funders, supporters, parents and carers, and members of the public.
• Commitment and active participation in helping Into Film live its EEDI values and ethos through everything it does.
• Contribute to long term planning to ensure growth in line with demand and resources.
• Contribute to the regular monitoring and evaluation of Into Film’s work.

Person Specification:

Minimum Requirements:

• Excellent customer relationship and service management skills
• Exceptional communication skills (verbal and written)
• Excellent time and project management skills, including an ability to prioritise and plan to maximise efficiency
• A good understanding of Salesforce or similar CRM, including service measurement tools, analytics, metrics and insights
• A good understanding of the education market and curriculum (formal and informal)

Desirable:

• Familiarity with the Microsoft Office Suite (Office 365)
• Salesforce case management experience (Service Cloud)
• A love and knowledge of film

All Into Film staff work in a hybrid pattern, combining home working with attendance at their local and national office when required, along with some travel across the UK, as appropriate to the role.

We are open to flexible working models wherever the role allows, including working compressed hours.

We also offer a range of staff benefits and perks, including:

• Annual Leave – 28 days (full time/pro-rata), including 3 days to cover office closure between Christmas and New Year.
• Pension – matched up to 5% of salary (2% above statutory employer contribution).
• Flexible working including compressed hours, job share etc. – all applications favourably considered, approval will be at the discretion of Into Film.
• Enhanced parental/paternity/shared parental leave.
• Interest-free non-essential study loans.
• Interest-free bike/scooter/travelcard loan.
• Employee Assistance Programme (EAP) – 24/7 confidential wellbeing support, advice and guidance.
• Wisdom health insurance cover – non-contributory (apart from employee tax contribution).
• BenefitHub portal - offering discounts on healthcare, wellbeing products, and lifestyle products and services.

All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at Into Film’s expense; employment is dependent upon this.

Closing: 10:00am, Tuesday 30th June 2026 (BST)
Interviews will be held between 14th and 15th July 2026.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please.

ABOUT THE PASSAGE 

Our vision is of a society where homelessness no longer exists, and everyone has a place to call home.

The Passage is based in the heart of Westminster, providing practical support and a wide range of services to help transform the lives of people who are, or are at risk of, street homelessness.

We are guided by our Vincentian values and offer our clients resources and solutions to prevent or end their homelessness for good, including routes to employment, benefits, and stable accommodation. 

Our current 3-year strategy ‘The Art of The Possible’, outlines the innovative approach we will be taking over the next 3 years building on a foundation of collaboration and focusing on three goals: preventing, convening and sustaining.The Passage is in a secure and financially stable position and is viewed by central, regional and local government as a key strategic partner.

JOB PURPOSE  

As a member of the Senior Leadership Team, and reporting directly to the CEO, this role is of critical importance in supporting The Passage to achieve its vision and mission.

The Executive Assistant provides dedicated support to the Chief Executive and Senior Leadership Team, with key tasks including action tracking, minute taking, developing resources and materials for events, diary management and regularly being the first point of contact for individuals and organisations seeking to liaise with the CEO/Senior Leadership Team. We expect the post holder will have excellent relationship management skills, sound experience of using Office 365 products, strong organisational skills and the ability to support the smooth running of the Executive Team and governance functions.

The post holder will facilitate effective governance support systems, including organising meetings and supporting Trustees and Committee members to fulfil their roles where needed. They will also have excellent professional standards of confidentiality and discretion in all areas of work, including assisting and supporting high profile events at The Passage. 

MAIN DUTIES 

• Support the effective governance systems of The Passage Group (P2000, Passage Housing Services and Passage Trading Services) by ensuring effective Trustee and Committee member recruitment, induction and continued professional development.

• Support each Chair of Board with the implementation and ongoing review of a skills matrix system. 

• Act as the first point of contact for external bodies and individuals who wish to communicate with the Chief Executive, ensuring that the organisation is professionally represented and seen as accessible and responsive. 

• Liaise with Board members, teams and external organisations as necessary to facilitate the work of the Senior Leadership Team. 

• Assist the Chief Executive and Senior Leadership Team to project manage specific pieces of work and assist with the relationship management of key stakeholders. 

• Maintain professional standards of confidentiality and discretion in all areas of work. 

• Develop and manage systems that provide effective support for the Chief Executive and Senior Leadership Team, including diary management, scheduling and servicing meetings, project planning and monitoring communications.

• Assist in producing resources and other materials for the Senior Leadership Team as required. 

• Assist and support the CEO and Senior Leadership Team with the management and running of high-profile events as required. 

• Provide administrative support to Senior Leadership Team, Board and all Governance Committees including the production of annual governance meeting schedules, correspondence and minutes, and compiling and circulating papers.

• Maintain an up to date and accessible filing system for the Chief Executive and ensure that all information is stored in an accessible manner on SharePoint, adhering to data protection requirements. 

• Arrange meetings for the Chief Executive providing links with those involved and preparing hospitality, papers, and all practical arrangements. 

GENERAL RESPONSIBILITIES 

• In conjunction with your Line Manager, continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage. 

• Participate in internal/external meetings as required, and attend training events, conferences and other functions as necessary. 

• Participate in regular supervision, annual appraisal and identifying individual professional and personal development and training needs. 

• Ensure that all The Passage policies and procedures are being adhered to, particularly those relating to Health and Safety, Code of Practice and Confidentiality. 

• Contribute to the effective implementation of The Passage’s Diversity and Equality Policy as it affects both The Passage and its work with vulnerable adults. 

• Undertake your role in a professional manner at all times to maintain a high-quality standard of work in accordance with the aims, values and ethos of The Passage. 

• Undertake any other duties that may be required which are commensurate with the role. 

Note: The details contained in this Job Description summarise the main expectations of the role at the date it was prepared. It should be understood that the nature of individual roles will evolve and change as service, service users and commissioner needs change. Consequently The Passage will review and revise this Job Description as required in consultation with post holders. 

Person Specification: Executive Assistant  

The person speification sets out the essential abilities and qualities that will be used in the selection criteria for this post.When completing your application form, please address criteria E1 to E6 and K1 to K4 demonstrating your experience and knowledge, giving evidence of your experience and abilities. 

EXPERIENCE 

E1 Experience of working as an Executive Assistant or equivalent senior support in a similar context. 

E2 Experience of devising and maintaining governance support systems (recruitment, induction, training and development and skills audit support).

E3 Experience of administering effective governance cycles; including minutes, action tracking and preparation of papers. 

E4 Experience of diary management, inbox management and stakeholder coordination. 

E5 Experience supporting strategic projects, programmes, or organisational planning. 

E6 Excellent communication skills, with ability to build and maintain effective relationships with a range of diverse stakeholders, both internal and external.

KNOWLEDGE  

K1 Knowledge of Office 365 products and project tracking tools. 

K2Enhanced knowledge of governance and committee structures within a charitable organisation.

K3Knowledge of GDPR and Charity Commission guidelines for good governance. 

K4Knowledge and experience of working as part of a senior leadership team or similar. 

This is an exciting new role that will provide leadership as Victim Support grows, ensuring excellent governance, risk management and assurance across the organisation.

The Director of Governance, Risk and Assurance is a member of the Senior Leadership Team, holding strategic accountability for governance, risk, assurance and quality across the organisation.

You will work closely with the Executive Leadership Team to ensure that systems, policies and frameworks are robust, evidence-based and aligned to the charity's mission. They will also provide independent assurance to the Board and its Committees that Victim Support is well governed, legally compliant and effectively managed.

If you are passionate about good governance and are looking to lead a team in an organisation that makes a real difference, then we would love to hear from you.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career

About the Role

This newly established role offers a unique opportunity to shape and strengthen organisational governance, risk and assurance frameworks across a national charity delivering vital services to victims of crime.

As Director, you will provide strategic leadership across governance, risk management, compliance and quality assurance, ensuring that the organisation operates safely, effectively and in line with its statutory and regulatory responsibilities. You will act as a trusted adviser to the Executive Team and Board, providing independent and robust assurance, alongside constructive challenge to support strong decision-making.

We are looking for an individual with significant senior leadership experience in governance, compliance and risk within a complex organisation. You will bring expertise in developing and embedding effective frameworks, alongside the ability to lead cultural change, influence at senior level, and drive continuous improvement. This is a highly collaborative role, working across organisational boundaries to build capability and ensure Victim Support remains a high-performing, well-governed organisation.

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Bookings Team Executive
Hours: Full-Time
Contract: Fixed term role 26th August until 27th November
Salary: £30,500 per annum, plus Into Film Benefits
Location: Edinburgh, Belfast, Cardiff, Salford or London. We operate in a hybrid pattern, combining home working with attendance at the office.

About Into Film

Into Film is the UK’s leading charity for film in education and the community. We provide screen industry careers information and advice, support young filmmakers, and bring the power of moving image storytelling into classroom teaching.

We also run the annual Into Film Festival which enables more than 400,000 pupils to visit the cinema for free, and the Into Film Awards - the UK’s leading showcase for young filmmaking talent.

The core Into Film programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders including Cinema First and Northern Ireland Screen.

Our vision – Film enriches the life of every child and young person.

Our mission – To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image.

Into Film operates a hybrid working policy with offices in London, Cardiff, Belfast, Edinburgh and Salford. We are open to flexible working models wherever the role allows, including working compressed hours. We also offer a range of staff perks and benefit, which are detailed below.

Role Summary

The main function of the bookings team is to provide high quality customer service for the Into Film Festival. Initially this will be receiving calls, processing bookings and liaising with educators on email and on the phone. There will then be a need to make outbound calls to drive bookings, speak to attending teachers and liaise with cinemas to ensure the festival runs smoothly. This is an exciting, front-line, varied role requiring high level communication skills and a solution-focused attitude. It is an opportunity to develop customer service and CRM/Salesforce skills and work for the world’s largest film festival for young people.

Main Responsibilities:

• To be the first point of contact for public festival enquiries; answering calls and emails, processing bookings and problem-solving. 
• Proactively reaching out over email and phone to reach new educators/bookers and aiming to sign them up to the festival. 
• Liaising with the festival team to ensure all enquiries and issues are resolved. 
• Checking, updating and uploading bookings info onto our festival website (via Aerian)
• Updating the daily incident log (via Excel) - this is used for tracking all enquiries/issues from cinemas. 
• Liaising with exhibitors as and when required and as directed.
• General support in relation to all aspects concerning the festival.

General Responsibilities:

• Commitment to quality internally and in all dealings with Into Film’s stakeholders including teachers, children and young people, industry partners, funders, supporters, parents and carers, and members of the public.
• Commitment and active participation in helping Into Film live its EEDI values and ethos through everything it does.
• Contribute to long term planning to ensure growth in line with demand and resources.
• Contribute to the regular monitoring and evaluation of Into Film’s work.

Person Specification:

Minimum Requirements:

• Experience of a customer service role.
• Excellent communication skills.
• Ability to communicate ideas persuasively. 
• Strong organisational capability.
• Base Level Excel or equivalent skills.
• Used to working under pressure while handling a high volume of public enquiries.

Desirable:

• Experience of using Teams.
• Experience of using CRM.
• Experience of talking to teachers/schools.
• Understanding of the education sector
• Familiarity with the Microsoft Office suite
• A love and knowledge of film

All Into Film staff work in a hybrid pattern, combining home working with attendance at their local and national office when required, along with some travel across the UK, as appropriate to the role.

We are open to flexible working models wherever the role allows, including working compressed hours. We also offer a range of staff benefits and perks, including:

• Annual Leave – 28 days (full time/pro-rata), including 3 days to cover office closure between Christmas and New Year. 
• Pension – matched up to 5% of salary (2% above statutory employer contribution). 
• Flexible working including compressed hours, job share etc. – all applications favourably considered, approval will be at the discretion of Into Film. 
• Enhanced parental/paternity/shared parental leave. 
• Interest-free non-essential study loans. 
• Interest-free bike/scooter/travelcard loan. 
• Employee Assistance Programme (EAP) – 24/7 confidential wellbeing support, advice and guidance. 
• Wisdom health insurance cover – non-contributory (apart from employee tax contribution). 
• BenefitHub portal - offering discounts on healthcare, wellbeing products, and lifestyle products and services.

All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at Into Film’s expense; employment is dependent upon this.

Closing: 10:00am, Wednesday 15th July 2026 (BST)

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at Into Film’s expense; employment is dependent upon this. 

No agencies please.

Job title: Team and Office Administrator
Reports to: Senior Manager, Team and Office
Location: Bloomsbury, London
Contract term: One-year Fixed Term Contract
Salary: £23,300 - £25,000 dependent on experience
Hours: Full time

The Royal Society of Tropical Medicine and Hygiene (RSTMH) is a charity and membership society that has been dedicated to improving tropical medicine and global health since 1907. As a learned society we have a long legacy of work in global health and work to balance traditional values with a modern approach.

Our ambition is to save lives and improve health around the world through increased access to greater equity in global health care. Through our activities we help further our members’ and Fellows’ careers. We also bring together their collective knowledge and use our own expertise to achieve change within the sector.

We are looking for a motivated individual to join us as Team and Office Administrator, effectively supporting the small but busy RSTMH Team by providing proactive and comprehensive support across our key areas of work.

The role will require someone who preferably has some experience of providing support and administration to a busy team and office, preferably within the charity/not-for-profit sector, who is flexible, has excellent time management and prioritisation skills, and is able work on their own initiative. The successful candidate will be working across various RSTMH activities, including membership, journals, events, grants, and communications; therefore, they will need to be efficient and organised, with strong computer skills and a professional outlook.

Please note: This is a London based role and will be office-based. This is not available as a remote job.

The Role:

As Administrative Assistant RSTMH, your duties will include:

• Developing and maintaining effective working relationships across RSTMH
• Ensuring that all general, email, telephone and written enquiries are dealt with efficiently and promptly
• Supporting with the management of the RSTMH office and office processes, ensuring the space is kept clean and presentable, monitoring stock levels and assisting the team with office maintenance tasks
• Undertaking electronic and paper filing, and maintain filing systems appropriately
• Assisting with the management and promotion of the RSTMH meeting room
• Supporting with general administration across all RSTMH areas of work
• Supporting on the website by uploading and editing content through the CMS
• Helping create and send the fortnightly member newsletter and the monthly non-member newsletter
• Responsibility for the general administration and upkeep of RSTMH’s online opportunities platform, grow
• Assisting with enquiries from current and prospective members in a professional, timely manner, and to agreed service targets.
• Working proficiently across RSTMH platforms, including Editorial Manager, CiviCRM and Benefactor
• Assisting in international travel planning, including identifying travel options, creating visa support letters and sourcing accommodation for the team and/or RSTMH contacts
• Carrying out desk research as and when required
• Ensuring that all assigned tasks are completed to a high standard
• Participating in team meetings, planning and initiatives
• Assisting in any administrative tasks to support the team and wider RSTMH community
• To undertake any other reasonable tasks as could be expected of a Administrative Assistant

Essential Technical Skills:

• Ability to manage a diverse set of priorities and meet deadlines to a consistently high standard
• Capacity to set up and maintain administrative processes and office systems
• Excellent written and verbal communication skills and a strong understanding of delivering great customer service
• Experience of being responsible for initiating, planning, and developing own areas of work
• High computer literacy and confidence with Word, PowerPoint, Outlook, and Excel, and the ability to adapt to new platforms
• Exceptional use of written and spoken English
• Experience providing administration support, preferably in an office environment
• Good analytical skills with the ability to identify key points from complex material or information

Personal Skills:

• Ability to work with a wide range of people whilst presenting a professional image on behalf of RSTMH
• Ability to be calm under pressure and help build a collaborative team culture
• Flexibility and willingness to work under own initiative
• Discretion when dealing with confidential information
• Willingness to undertake other responsibilities and an eagerness to learn
• A demonstrated commitment to and interest in the aims and objectives of RSTMH

Desirable Skills:

• Filing experience
• Experience of working with databases
• Professional, polite and confident telephone manner
• Experience of working in events
• Experience of communicating with diverse audiences across multiple platforms, including email, phone, and in-person engagement at events.

This is an exciting opportunity for a confident team player looking to enhance their administration and communication skills, and a great introduction to the global health community.

Please submit your application by 12 July 2026.
N.B. We encourage you to apply as early as possible as we will be reviewing and interviewing candidates as they submit, and so may close recruitment before the deadline.

To apply for the role of Team and Office Administrator, please click the apply button.
You will need to fill in where it asks for your cover message/covering letter, with a cover letter showing how your previous experience and skills meet the requirements of the role, and attach your CV.
N.B. Applications without a CV and cover letter will not be considered.

No agencies please

We are looking to enhance our team by recruiting a LGBTQ+ Youth Development and Wellbeing Worker. This will enable us to continue to deliver and expand the services we currently offer with a particular focus on work within Step Forward, youth/community services and local secondary schools.

This is an exciting opportunity to make a meaningful impact in the lives of young people aged 11–25, especially those facing complex challenges or considered harder to reach.

This position needs to have flexibility to ensure services are offered at a time when young people can access them including daytimes, evenings and weekends where appropriate.

Key Responsibilities

· Work with all young people, from a range of different backgrounds and with differing support needs with a particular focus on young LGBTQ+ people.

· Provide both 1-2-1 support and structured group activities which will help young people in their personal and social development.

· Lead on design and delivery of Step Out workshops and sessions to help young people develop self-confidence, self-esteem and life skills

· Develop positive working relationships with multi-disciplinary teams internally and in different external services

· Provide drop-in support and groups activities within the community with care experienced young people and those engaging in youth services

· Provide personal development and wellbeing projects during the Half Term and Summer Holidays

About You

We are looking for passionate, skilled professionals with the following:

· A recognised qualification or equivalent experience in youth work or relevant profession.

· An in-depth understanding of the issues affecting young Lesbian, Gay, Bisexual, Trans and non-binary people and those young people questioning their sexuality and/or gender identity

· A minimum of 2 years’ experience of working with young people, including those who identify as LGBTQ+.

· Experience of working in an organisation that provides support services to young people

· Ability to utilise personal lived experience appropriately to support young people who identify as LGBTQ+

· A proven track record of providing structured group activities which will help young people in their personal and social wellbeing.

· Experience of dealing with safeguarding concerns and following safeguarding procedures.

· Experience co-producing services with young people

· Creative and flexible approach to delivering services

· Ability to work independently and collaboratively within multi-agency teams

· Commitment to embracing diversity and supporting young people in Tower Hamlets, including care experienced young people and asylum seekers

Working with Step Forward

Step Forward is an inclusive charity committed to evolving to meet the needs of young people in Tower Hamlets. Our multi-disciplinary team work closely together to provide a holistic support service to young people. We expect all members of the team to take part in activities which help ensure the smooth running of the organisation and help us to reach organisational objectives.

Work in a small, dedicated organisation where your expertise directly influences children and young people’s lives. Join a passionate and reflective team of staff and volunteers who embrace and uphold our organisational ethos and values to ensure we are: Inclusive, Warm, Empowering, Inspirational and Innovative.

Help us achieve our vision that fewer people die by suicide.

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We’re looking for an experienced Project Officer to play a key role in delivering and reporting on a major multi-year funding programme supporting Samaritans’ work across our London region.

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You will lead the coordination, administration, and reporting of activity funded through a significant seven-year partnership with City Bridge Foundation. Working closely with senior staff, volunteers, London branches, and external partners and our funder, you’ll ensure projects are effectively delivered, tracked, and evidenced.

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This is a highly collaborative role where you’ll bring together data, insights, and updates into clear, compelling reports, while helping shape how Samaritans’ work is delivered and improved collaboratively across London.

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Contract Terms

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• £34,000-£37,000 per annum plus benefits
• Full time (35 hours per week)
• Permanent
• We are passionate about flexible working—talk to us about your preferences
• Hybrid working with travel to Ewell office and occasional travel to branches and other locations related to the role
• In-person working: Meeting in person and working collaboratively are things we value. We ask you to work in person around 2 days or more per month.
• 28 days annual leave plus bank holidays

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What You’ll Be doing

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• Set up and manage project management processes, tools, and templates to support delivery of funded activities
• Coordinate quarterly reporting cycles, gathering accurate and timely data from branches and partners
• Produce high-quality quarterly reports, combining insights from across Samaritans into clear updates for City Bridge Foundation
• Monitor progress, identify risks or issues, and escalate where necessary to senior stakeholders
• Maintain accurate financial records, documentation, and audit trails for grant funding
• Act as a key point of contact for London branches and third-party partners, ensuring engagement and alignment
• Organise and facilitate meetings, including agendas, minutes, and follow-up actions
• Support evidence gathering and sharing of learning to inform future service delivery and outreach development
• Collaborate with internal teams (research, communications, policy, and people teams) to support wider organisational goals
• Contribute to developing London-focused plans, activities, and future funding bids

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What You’ll Bring

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• Proven experience supporting complex, multi-stream projects, including planning, tracking, and reporting
• Strong report writing skills, with attention to detail and the ability to clearly communicate activities, outcomes, and impact
• Experience coordinating meetings and working with a wide range of stakeholders, including volunteers and external partners
• Proactive approach in identifying challenges and solutions, and passion for making a meaningful impact
• Strong organisation skills, with excellent attention to detail and strong IT skills (Microsoft Office, Teams/Zoom)
• Excellent communication skills with the ability to build relationships and influence across different groups
• Discretion and professionalism when handling sensitive information
• A bonus if you have experience in the charity sector, working with grant funding, or community-based initiatives

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Full Job Description and Person Specification below.

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Why Samaritans?

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At Samaritans, you’ll join a values-led organisation with a powerful mission. You’ll be part of a collaborative and supportive team where your voice matters, your expertise makes a difference, and your work helps save lives.

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We offer flexible hybrid working, great benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland. To find out more about Samaritans, please read our recruitment brochure.

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We are committed to building a diverse and inclusive organisation that reflects the people we support and who support us. We welcome applications from people of all backgrounds and walks of life. We are committed to creating an inclusive culture where everyone feels seen, heard and supported, at all levels of the organisation.

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Apply now

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If this sounds like the opportunity for you, we’d love for you to apply. You will be asked to answer some short application questions and to upload your CV and cover letter. If you require adjustments at any stage of the recruitment process, please let us know.

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At Samaritans, human connection is at the heart of everything we do. 

We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team. 

We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through. We recognise that some candidates may use assistive technology or tools to help with accessibility, structure or grammar. 

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​ Applications close: midnight on Friday 3rd July

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1st stage interviews (online): Thursday 16th July

2nd stage interviews (in person KT17 2AF): Wednesday 22nd July

We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. The role is full-time and permanent. This role is based at our Bloomsbury campus with requirement to work 5 days on campus.

The Facilities Co-ordinator is responsible for setting up and overseeing general facilities and health & safety activities, risk assessments, fire safety, incident management, planning building and facilities repairs for the Students’ Union. The Facilities Co-ordinator carries out a range of reactive and planned maintenance activities including electrical, mechanical, plumbing and joinery work at a skilled level, working independently. This role forms a key part of our Operations team, led by the Director of Operations. Comprising of both front-facing and behind the scenes departments including Health & Safety, Cafes and Bars, Bloomsbury Fitness gym, Human Resources, Facilities and Systems, the team delivers core functions and central services for the Union, as well as providing a diverse range of quality facilities accessible to our 50,000 + members. The Operations team, and this role, are central to the successful delivery of our Strategic plan that will set out the path to becoming one of the best Students’ Unions in the UK, and more importantly a better students’ union for our staff and students.