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The Youth Endowment Fund
Senior Research Manager (SRM)- Youth Justice
Reports to: Head of Guidance and Policy
Salary: £54,320
Contract: 13-month maternity cover (fixed term contract)
Location: Central London, hybrid* (see p.6)
Closing date for applications: 9pm Monday 6th July
Interview dates: 22nd and 23rd July
About the Youth Endowment Fund
We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.
Violence continues to shape the lives of too many teenage children. In the past year, nearly one in five said they had been a victim, one in eight admitted to carrying out violence themselves, and half told us they had witnessed violence being committed against someone else. This violence takes many forms— from physical and sexual assault to robbery and threats with weapons. And the consequences are often severe. Nearly three in ten victims, equivalent to 5% of all teenage children in England and Wales, needed medical treatment from a doctor or a hospital.
At the Youth Endowment Fund, we work to prevent this violence. To do this, we aim to build the evidence base on what works, and then use this to change policy and practice.
In the first instance, this means producing strong, relevant evidence through research, data analysis and insights into young people’s lives. But evidence on its own isn’t enough. We must use this evidence to promote real change in day-to-day practice and ambitious system reform to better protect children.
About the role
This role is a hugely exciting opportunity to change practice and policy in the Youth Justice sector. Using the vast body of evidence YEF has compiled (including four new research projects that are currently underway), the Senior Research Manager (SRM) for Youth Justice will spend the year writing two reports:
Practice Guidance Report
The Practice Guidance Report will provide 5-8 evidence-based recommendations on how individual Youth Justice Services can prevent children’s involvement in violence. It will be similar in style and approach to previous YEF Practice Guidance in other sectors (such as the education practice guidance, and youth sector practice guidance report). It will likely recommend a range of evidence-based strategies including:
The importance of commissioning evidence-based interventions (detailed in the YEF Toolkit).
How to meet the health needs of children in the Youth Justice System.
How to respond to serious violence and weapons carrying.
How to support the sentencing process.
How to support children in and after custody.
How to ensure effective diversion takes place.
The SRM for Youth Justice will lead the development and writing of these recommendations.
System Guidance Report
Targeted at policy makers and system leaders (including national government and the inspectorate) this guidance report will make 5-8 policy recommendations on how the Youth Justice sector can be reformed to better protect children from involvement in violence. While the practice guidance will focus on day-to-day changes that Youth Justice services can make, the system guidance will focus on how the system itself should be changed to make it easier for Youth Justice services to do ‘what works’. It will be similar in style to the education system guidance. It will likely recommend a range of evidence-based reforms, including:
How to use funding, training and inspection to improve the provision of evidence-based interventions in the Youth Justice System.
How to ensure that other agencies and sectors (such as health and education) effectively collaborate with Youth Justice Services.
How to improve responses to the most vulnerable children and young people, and how to improve sentencing, custody and resettlement.
The SRM for Youth Justice will also lead the development and writing of these recommendations.
Both guidance reports will include as a priority recommendations that will reduce the racial disproportionality currently evident in the Youth Justice System, and you will work closely with a Race Equity Advisor who will play a vital role as a critical friend.
You will also be supported by a brilliant internal YEF Youth Justice Change Team (former Youth Justice practitioners who work within YEF to change practice and policy across the sector), in addition to external expert input from the leading sector experts. This will include liaising closely with the Ministry of Justice in producing both reports. You will also be able to draw from the practice and system guidance reports that YEF has already produced on diversion.
This role is a unique opportunity to change the Youth Justice System and YEF will invest significant resource in making the recommendations that you write happen. For instance, we published our Education System Guidance Report in May 2025. Three of the eight recommendations included in it have already been enacted. We intend to push for practice and system change at pace and will use the work you produce to do so.
The Senior Research Manager will be part of YEF’s Research team. The Research team is at the heart of our efforts to learn what works and put it into practice. We do this by developing the YEF’s funding strategy and creating free, highly accessible research summaries and actionable recommendations for policy makers, commissioners and practitioners. We’re a high-performing team which values intellectual rigour and getting to the truth, compassion for children, ambition about what we can achieve and humility about what we know. We love to discuss the latest developments in research methods, but we’re not just interested in research for its own sake. We want research to lead to actual changes in outcomes for children.
Key responsibilities
You’ll...
Write a practice guidance report for the Youth Justice Sector. This will use the best available evidence (including a range of research that YEF has funded, commissioned, and synthesised) to provide evidence-based recommendations to Youth Justice Services on how to prevent children’s involvement in violence. You will work closely with the internal YEF Youth Justice Change Team, an external expert panel and the Ministry of Justice to produce high quality guidance.
Write a system guidance report for the Youth Justice Sector. This will use the best available evidence (including a range of research that YEF has funded, commissioned, and synthesised) to provide evidence-based recommendations to Youth Justice policy makers and system leaders on how the sector can best protect children from involvement in violence.You will work closely with the internal YEF Youth Justice Change Team, an external expert panel and the Ministry of Justice to produce high quality guidance.
Become the YEF’s expert on Youth Justice. You’ll make sure we understand the key issues, stay on top of the latest research and are connected to the right people.
Read, comment on, and support the publication of four research projects focused on the Youth Justice system concluding in late 2026.These projects, which are currently underway, are reviews of current practice that focus on: Youth Justice responses to serious violence, VAWG and weapons; a review of how community sentences and court orders are used for children involved in violence; a review of custody aftercare and resettlement programmes for children and young adults; and a review of whether the youth justice system is currently meeting the health needs of children within it. Alongside YEF’s existing research (particularly the YEF Toolkit), these reviews will support the development of guidance.
Develop great relationships with experts and represent YEF in external meetings and events. You’ll promote evidence-based policy and practice by speaking at conferences and events.
Work with our Change Team to produce resources and accessible summaries for Youth Justice colleagues on the evidence. This will also include supporting the Youth Justice change team in producing a self-assessment tool based on your practice guidance report.
About you
You are this sort of person:
You want to play a significant part in reducing the level of violence affecting children and young people. You care about having an impact. This might mean you’ve worked directly with young people at risk of becoming involved in crime, for organisations that fund or deliver relevant programmes, or have conducted research on this topic.
You share our belief that an evidence-based approach is our best hope of
preventing violence. You’re fascinated by research, but you’re not just interested in research for its own sake. You want to achieve actual changes in outcomes for children.
You know a lot about Youth Justice. You know the key ideas and debates, recent policy developments and key people. You’re comfortable talking about Youth Justice with experts. There are many ways to acquire this knowledge. You might have worked in Youth Justice, in associated organisations, or learnt about it during a degree.
You take ownership of your work. You demonstrate ownership and agency and can take the leading role on a project. You can take broad objectives and deliver a concrete workplan to make them happen.
You’re a confident reader of research and have strong critical appraisal skills. You know when research can be trusted and when it can’t and can confidently articulate your views on the strength of research. You might have gained this expertise through your academic studies, research or professional experience.
You have at least three years’ experience working in a role that required you to think about research. This could include a range of roles in policy, academia, funding or practice.
You write in a way that people easily understand. You have that rare skill of writing in plain English. You have experience of translating complex research findings into plain writing that everyone can understand.
You have excellent project and time management skills. You can work independently, quickly and to a high standard.
You are good with people. You’re comfortable working with a wide range of people, including senior academics and other research experts, children and their families, practitioners and policy makers. You’re able to provide constructive challenge when required. You care more that good things happen than who gets the credit. You support your colleagues to produce excellent work.
You learn fast but remain humble. You like learning. You’re very good at synthesising information. You know how much you don't know and that you can always learn more.
You’re committed to equality, diversity and inclusion. You believe and act in a way that celebrates and encourages a range of experiences, views and values.
While it’s not a criterion, we’re especially interested to hear from applicants
who have lived experience of youth violence.
It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or socio-economic background.
Additional benefits include
£1,000 professional development budget annually, 28 days annual leave plus Bank Holidays, four half days for volunteering activities.
Hybrid working details
The office is based in Central London. Those living in and around London are expected to be in the office a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month.
To apply:
To apply, please send a CV, cover letter and the monitoring form via our application page by 9:00 pm Monday 6th July.
When applying for this role, ensure you complete our Monitoring Form and attach your CV. Additionally, please submit a supporting statement that answers the following questions. Your response to each question should be no longer than 400 words:
You will also be required to provide proof of your eligibility to work in the UK. As part of our commitment to flexible working, we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
Interview process
Interviews will take place on 22nd and 23rd of July.
There will be a task to prepare for in advance.
Personal data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
We exist to prevent children and young people becoming involved in violence.
Battersea is two years into an exciting phase of innovation and transformation as part of a five-year strategy to be here for every dog and cat. With increased investment in income generation, we have recently expanded our team to drive the growth necessary to achieve our organisational goals. Our fundraising team bridges the journey of the animals in our care with the wider public, demonstrating how their contributions enable us to support every dog and cat.
An opportunity has come up to play a pivotal role in the implementation of our new strategy. We are looking for a Direct Marketing Manager to lead our Cash and Raffle programme. This role is a jobshare with another Direct Marketing Manager also working 3 days a week.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us. Greyscale copies of the recruitment pack are also available on request.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: Sunday 12th July 2026, 11:59pm
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview date(s): w/c 20th July 2026
For more information about the role, please download our Recruitment pack.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
South East London Mind's Queer Minds Programme delivers peer-led mental health support for LGBTQIA+ people (aged 18+) in Lambeth and Southwark through two monthly peer support groups, a trans drop-in, events with partner organisations, psychoeducational workshops, and outreach activities.
The Programme Lead and Facilitator is responsible for coordinating and delivering the various strands of the programme, ensuring all services meet the contractual obligations of its funders. The role requires someone who is forward-thinking and adaptable, proactive in responding to the evolving needs of the group’s members and wider LGBTQIA+ community. They should be experienced in co-creative approaches to mental health and project management, working closely with programme participants to shape varied and meaningful initiatives. They will also bring creativity and flexibility, ensuring services remain impactful and grounded in lived experience while seeking relevant partnerships to enrich the programme’s offerings.
They will work collaboratively with participants, sessional facilitators, volunteers, community groups, and partners to deliver supportive spaces that foster connection, shared experience, and improved mental health and autonomy. The role includes building and maintaining strong partnerships, developing grassroots collaborations, and identifying outreach opportunities to increase the programme’s reach and profile. The post holder will work closely with the Peer Support Manager to deliver against objectives, maintain stakeholder relationships, and meet reporting requirements.
Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.
Closing date: Sunday 12th July (11:59pm)
Likely interview date: Wednesday 22nd July
We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.
About Us
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Read more about staff benefits and why staff love working here on our website.
We work to be there when it matters for people living with mental health problems and dementia in Bromley, Greenwich, Lambeth, Lewisham, and Southwark



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Manchester Central Foodbank is a busy Trussell Trust-affiliated food bank, with centres in Central, North, and East Manchester. We were established in Ardwick in 2013 by students at the Manchester Universities’ Catholic Chaplaincy, making us the first student-led food bank in the country. Since then we have grown significantly, expanding our weekly sessions into Harpurhey and Openshaw.
Our core aims are to deliver the best quality support that we can to the largest number of our neighbours in need, while working with partners and influencing and organising at a neighbourhood and citywide level to reduce and end the need for food banks in Manchester.
We currently support 16,000 people per year with nutritionally balanced 3-day food parcels. This is double the number of people we supported in the first year following the Covid-19 pandemic, and four times the number supported in 2019. We also provide financial inclusion support with advice workers in public sessions, access to energy vouchers, SIM cards, and other voucher or material support. We coordinate across a network of 200 active front-line referral agencies with the aim of ensuring everyone who accesses our service has appropriate, specialised, and ongoing support alongside the material provision that we provide.
We are active leaders in anti-poverty organising and community development, as convenors of the city-wide Building an Anti-Poverty Community collective and aim to be key shapers and influencers of new strategies and policies, working closely to support and influence local government, NHS, education, and research agendas in Manchester and more widely, building upon our track record of successful anti-poverty partnership work, social value impact, and Parliamentary influencing.
Key Responsibilities
Our Operations and Projects Workers are the backbone of our charity. They play a key role in the day-to-day running of operations, from frontline and client-facing work to recruiting, supervising, and supporting volunteers, assisting with stock and logistics activities and deliveries, and leading and supporting a range of projects.
A central part of this diverse, hands-on role is leading and supporting foodbank sessions, with extensive engagement with foodbank clients and primary responsibility for supervising, supporting, and developing volunteers.
The Operations and Projects Workers will help shape and maintain high service standards and embed Our Values at the core of every aspect of the charity’s activity.
On a weekly basis the postholder will work to support the smooth running of three public-facing sessions and the operational activities which underpin them. You will work alongside a team of volunteers and staff
You will be based at our main office and warehouse site, but also regularly attend our three session sites where appropriate and conduct deliveries and collections across the city. Some working from home is allowed with the prior agreement of your manager.
Foodbank Sessions
As part of a pre-planned rota system you will attend foodbank sessions in a variety of roles. All team members are expected to prioritise the creation of a safe, welcoming, inclusive, and friendly space.
In some sessions you will be the nominated Session Lead,
You may also attend foodbank sessions in a variety of other roles, including, but not limited to:
General Foodbank Operations
Outside of foodbank sessions, you will lead or support across the broad range of operational and project activities, including:
The post-holder will be responsible for managing their own workload and time management, completing timesheets and reports for the board.
There may be other project-specific tasks requested from time to time for the benefit of the charity to be discussed and agreed with your line manager.
About you
Essential Experience and Knowledge:
Desirable Skills and Experience
Essential Behaviours and Competencies
Please attach two separate documents to the email in .doc or .pdf format:
1. An up to date CV outlining the volunteering employment, or personal experience , education and training you have that is relevant to this role. Particularly please outline the relevant tasks and responsibilities you undertook in previous roles and the skills and experience built/demonstrated.
2. A written “Application Statement”, of no more than 2 A4 pages, font size 12, explaining why you are interested in this role, how your personal values and passion aligns with the objectives of our projects and organisation, and how your previous experience and training demonstrates the “Essential” and “Desirable” skills and “Behaviours and Competencies” listed.
Manchester Central Foodbank provides emergency food parcels to 15,000+ people in Manchester every year, as well as campaigning for an end to hunger.
The client requests no contact from agencies or media sales.
This is a defining moment for the National Forest. With a renewed Vision, our purpose is clear: to harness the transformative power of forests to restore nature, connect communities, and drive enterprise for a positive future. Over 30 years, this 200 square mile landscape has been reshaped, more than 10 million trees planted, and forest cover increased from 6% to 26%. Now, we are ready to build on this success within the National Forest itself, enabling three new national forests and championing a forest network for England.
We are now looking for a Project Manager to join us to take forward this work on new national forests. This role is full-time, working 37 hours per week for a fixed-term contract to 31 March 2031, with the potential for extension depending on funding.
Our Commitment to You
- Salary of £43,500 - £48,575
- Civil Service Pension scheme
- 30 days’ annual leave plus 10.5 days’ public and privilege holidays
- Staff bonuses
- Flexible working options
- Cycle to Work Scheme
- Employee Assistance Programme
- Discounts on gym memberships
Your Role in Growing Our Forest Story
As the New National Forests Project Manager, you’ll lead on effective project management of centralised activities for the three new national forests.
Specifically, you’ll manage the centralised reporting of progress, targets and budgets, liaising closely with the programme managers for each new national forest.
You’ll also provide technical support and advice on land use issues, including forest creation grants delivery, habitat management and land use planning, writing briefings and policy papers.
Additionally, you will:
- Liaise with external partners including government departments, statutory agencies, NGOs and wider partners
- Procure and contract manage consultancy works
- Support communications, advocacy and funding work for new national forests
What You’ll Bring
To be considered as a Project Manager, you will need:
- A relevant degree-level / professional qualification, or at least five years’ work-based experience in a similar role
- Proven experience of project managing partnership projects to deliver positive place-based or environmental outcomes
- Experience of building productive relationships at all levels with external delivery partners and funders
- Knowledge of land use and environmental policy and practice, including incentives and regulation
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Belfast, Northern Ireland / Dublin, Ireland
Location: The successful candidate must be based on the island of Ireland.
Closing date: 12 July 2026
Ref: 7364
Save the Children has an exciting opportunity for an advocacy and partnership focused individual with extensive relationship management experience to join us as our Senior Advocacy & Partnership Manager where you will work with various internal and external stakeholders including the Irish Government, civil society partners and the wider Save the Children movement.
Please note: This is a 12 month secondment/Fixed term contract.
Location: The successful candidate must be based on the island of Ireland.
About Us
Save the Children believes every child deserves a future. On the island of Ireland and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the role
Save the Children is seeking a Senior Advocacy and Partnership Manager to lead and coordinate our engagement with key stakeholders across Ireland, supporting our global ambition to ensure children affected by conflict, humanitarian crises and poverty can survive, learn and thrive.
This is a unique opportunity to play a central role in managing and strengthening Save the Children's relationships with the Irish Government, civil society partners, academic institutions and colleagues across the wider Save the Children movement. Acting as a key focal point for our work in Ireland, you will help shape strategic partnerships, manage key contracts, coordinate cross-organisational initiatives and support policy and advocacy efforts that advance children's rights globally.
Working closely with colleagues in Northern Ireland, the UK, Europe and international country offices, you will provide strategic advice, facilitate collaboration and identify opportunities to enhance Save the Children's influence, partnerships and impact.
In this role, you will:
About you
To be successful, it is important that you have:
To learn more about the position, please review the Job Description in the attached Documents.
What we offer you
We promote flexibility, inclusion, collaboration, and wellbeing both at work and beyond, and offer a wide range of benefits designed to reward your hard work and inspire you to help improve the lives of children every day.
Some of the benefits you can expect include:
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Location & Ways of Working:
This role can be performed remotely on the island of Ireland, but at times you will be required to come to your contracted office in Belfast (usually between 1–2 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact.
This will be discussed and agreed with your manager /team and we encourage candidates to discuss our ways of working in more detail at interview stage.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Join the Cardinal Hume Centre and use your estates expertise to help create a safe, welcoming and well-managed environment for young people, children and families facing homelessness and poverty. This is a rare opportunity to lead both the long-term stewardship of a significant Central London site and the day-to-day delivery of facilities, compliance and improvement works that directly support life-changing services.
Working closely with the CEO, Head of HR and Operations and Board of Trustees, you will shape future plans for the Centre’s estate while ensuring the building remains safe, compliant, efficient and fit for purpose. If you are a strategic and practical estates professional who wants their work to make a tangible social impact, we would like to hear from you.
What you’ll do
· Lead long-term estate planning, capital works and building improvements – you’ll support our master planning for the site
· Oversee day-to-day maintenance, facilities management and contractor performance to keep the Centre running effectively
· Take organisational responsibility for health and safety, fire safety and statutory compliance
· Manage budgets, procurement and reporting, delivering value for money while supporting excellent services
· Support sustainability and environmental improvements that strengthen the Centre for the future
What we’re looking for
· A skilled estates, facilities or property professional with strong experience in building compliance, maintenance and project delivery
· A confident communicator who can work effectively with senior leaders, trustees, contractors and colleagues across the organisation
· Someone who can balance strategic thinking with hands-on operational oversight
· A values-led individual who is motivated by the opportunity to support a charity tackling youth and family homelessness
The Centre enables families, children and young people to overcome poverty and avoid homelessness.
The client requests no contact from agencies or media sales.
This role is based in our London office, involves addressing public and customer queries, proactively contacting stakeholders for query management and service updates, and escalating issues to the Public Support and Registrations Manager. The post holder will visit projects to provide expert guidance, conduct industry research, and collaborate within a high-performing team to build and maintain positive relationships. Additional duties may be assigned by management as needed.
KEY RESPONSIBILITIES:
ESSENTIAL SKILLS & EXPERIENCE:
PERSONAL COMPETENCIES:
Team Player, Communication Skills, Teamwork, Problem Solving, Adaptability, Time Management, Empathy, Organisational Skills and Conflict Resolution
LIVING OUR COMPANY VALUES IN THIS ROLE:
People First: Valuing and prioritising the well-being, respect, and growth of others. Contributing to a caring and inclusive workplace culture.
Integrity: Being honest, reliable, and ethical in all interactions and decisions.
Respect: Treating others with courtesy, consideration, and professionalism – regardless of their position, background, or opinion. Listening actively, valuing diversity, and communicating to support a positive and inclusive environment.
Innovation: Being proactive in finding new and better ways of working, solving problems, or improving processes. Being creative, open minded, and willing to challenge the status quo.
Compassion: Showing genuine care and understanding for others. Being aware of how actions and decisions affect colleagues, stakeholders, and service users. Responding with empathy, patience, and fairness, especially in challenging situations. Offering support when needed and creating a psychologically safe environment where people feel respected, heard, and valued.
Leadership: Taking initiative, inspiring others, setting a positive example. Helping others to succeed. Being proactive and supportive.
Colleagues are expected to demonstrate the company values in their behaviour, decision making, and work delivery, which contribute to your performance and development conversations and opportunities.
Benefits
The client requests no contact from agencies or media sales.
Corporate Complaints Manager
Cambridge
Permanent
Full-Time
This is an exciting opportunity to join CHS Group in this newly established post. Do you have the expertise and confidence to lead on complaint handling and help shape how we listen, respond, and improve for our customers? If so, this is an opportunity to make a real impact. As Corporate Complaints Manager, you’ll play a key role in delivering a high-quality, customer-focused complaints service, ensuring every customer feels heard and supported.
You will be joining a long-established, locally based and independent housing association with strong local partnerships. We have a reputation for delivering on our values of care, openness and trust in our housing and community services. We continue to build on this strong foundation, with ambitious plans to further develop our services and infrastructure.
You’ll lead on our overall approach to complaint handling, working with teams to support their complaint responses and help ensure we remain fully compliant with regulatory requirements, including the Housing Ombudsman Complaint Handling Code.
You’ll also use insight and data to drive service improvements, helping us learn from feedback and strengthen the overall customer experience.
About the role
Reporting to the Executive Director, Customers Services you will:
· Monitor and where necessary promote improvements in compliance against our complaints and compensation policies, ensuring timely and high-quality responses
· Support customer facing teams to maintain a positive complaint handling culture and service through training, sharing data and good practice
· Lead on liaison with the Housing Ombudsman, ensuring all enquiries are responded to and that CHS learns from cases.
· Analyse complaint data and identify trends, root causes, and opportunities for improvement
· Support continuous improvement across the complaints process and customer experience
· Prepare our internal and external reporting and self-assessments and ensure they are published on time.
What You’ll Bring
You’ll bring a strong background in complaint handling and customer service, along with the confidence to challenge and influence colleagues.
Experience
· Experience of handling complex, high-volume complaints within a social housing, local government or other regulated organisation in a customer facing environment
· Experience of implementing change to drive up standards and performance
· Experience of using and improving databases / IT systems for customer and/or complaints data.
· Experience of collating and presenting data to a range of audiences
· Good knowledge of the Housing Ombudsman’s Complaints Handling Code and regulatory framework for social housing
Skills
· Excellent communication, influencing and listening skills
· Outstanding customer focus with the ability to balance empathy, accountability and operational compliance
· Excellent investigative and problem-solving skills
· Excellent analytical skills, using data to drive improvement
· Understanding of safeguarding, vulnerability and partnership approaches that support customers with complex needs
· A collaborative and assertive approach to working with colleagues and teams to drive improvement
Qualification:
Level 4 housing qualification regulated by the Office of Qualifications and Examinations Regulation (Ofqual) or willingness to work towards.
Hybrid Working Arrangements – the majority of the working week will be office-based in Histon in the first six months (probation period). Thereafter it may be possible to apply for a higher proportion of hybrid working, with service delivery being the prime consideration.
Benefits of working for CHS Group:
· Employee discount scheme (retail, leisure, gym membership and fitness equipment)
· Doctor Care Anywhere (telehealth service offering private online GP and nurse appointments via video and phone)
· Employee Assistance Programme
· Financial wellbeing hub - access to advice and support from experts, whether you're budgeting, interested in investing or retirement planning
· Refurbished Tech - access to the latest models at affordable prices, with a 12-month warranty and 30-day money back guarantee.
· Cycle to work scheme (salary sacrifice)
· One day off a year to volunteer for a charity of your choice
· 30 days holiday, increasing to 35 days per annum, inclusive of bank holidays (pro rata for part-time staff), depending on length of service
· Holiday purchase scheme - up to 5 days per annum (pro rata for part-time staff)
· Company sick pay
· 58p per mile business mileage allowance
· Refer a friend scheme (£250)
· Contributory pension scheme, which both you and CHS contribute to
· Enhanced maternity and paternity leave
· Flexible Working Policy
· Full induction
· Comprehensive free training and development opportunities with paid time off
· Free DBS (for relevant posts)
· Free onsite/nearby parking
· Hybrid Working Policy
· Flexitime
As part of the recruitment and selection process candidates will be required to complete a Personality Profiler
CLOSING DATE FOR APPLICATIONS: Midnight Sunday 12th July 2026
INTERVIEWS: Friday 31st July 2026
Development Manager
Location: Cambridge, UK OR Remote, UK, with regular travel to Cambridge
Salary: £44,000-£48,000 p.a. full-time equivalent, dependent on experience
Basis: Fixed-term contract (12 months). Full-time, part-time or flexible.
Eligibility: You must be eligible to work in the UK
The role
We are looking for a Development Manager to join our fundraising team to support our ambitious, global mission to democratise computing and AI education for all young people. . You’ll build and manage a global portfolio of strategic, high-value funding partners that share and advance our mission. Through effective relationship building and account management, you’ll engage donors with the aim of growing their long-term support for our work.
The ideal candidate will have experience of successful corporate/institutional partnership development and/or stewardship at a national or international scale. You may also have experience working with trusts and foundations or securing sponsorship for events.
We strive to make the Foundation a place where talented people who care about our mission can do the best work of their careers. We have a flexible and collaborative approach to all aspects of our work. If you’re the right person for the job, we’ll make it work for you, and you can be confident that you’ll be working with an exceptional team of people who care about our mission and each other
We work hard to make sure that the Foundation is a place where everyone is supported to do the best work of their careers. We have a flexible and collaborative approach to all aspects of our work. If you're the right person for the job, we’ll make it work for you, and you can be confident that you’ll be joining an exceptional team of people who care about our mission and each other.
Responsibilities
Experience and personal attributes
We recognise that everyone has the potential for growth. We welcome applications from candidates who can demonstrate that they have some, but not necessarily all, of the experience and personal attributes listed here.
You should have:
Ideally, you’ll also have:
About us
The Raspberry Pi Foundation is an independent charity with a global mission to enable all young people to realise their full potential through the power of computing and digital technologies.
We empower schools to teach computer science and AI literacy through free curricula, classroom resources, purpose built software tools, and professional development for teachers. We inspire young people to become tech creators through the world's largest networks of coding clubs. We undertake original research that informs our work and which we use to advance the field of computer science education more broadly.
All of our resources and learning experiences are available for anyone to use at no cost. We are particularly focused on creating opportunities for young people who experience educational disadvantage and those who come from backgrounds traditionally underrepresented in technology industries.
Over the past decade, we have supported hundreds of thousands of educators and tens of millions of students. We have teams in six countries (India, Ireland, Kenya, South Africa, the UK and US) and partnerships with mission-aligned non-profit organisations in over 60 countries.
We are at the forefront of the global educational movement to expand access to computer science education and AI literacy. You can learn more about our work in our latest Annual Report.
Benefits
In addition to competitive salaries, we offer a wide range of benefits for all of our colleagues.
Timetable for applications
Closing date: 6 July 2026, 9:00am
Phone screen: Week commencing 6th July 2026
First interview: Week commencing 13 July 2026
Second interview: Week commencing 20 July 2026
Our recruitment process
All of our workplaces are inclusive spaces where we want people to feel respected, valued, and able to do their best work. We are committed to building teams that bring together people with a broad range of backgrounds, skills, and perspectives. That starts with our recruitment process.
Here's what you can expect:
We are committed to safeguarding and promoting the welfare of children and young people, and we expect all staff and volunteers to share this commitment. Everyone appointed to a role at the Foundation will be required to undergo a background check to confirm that you are a suitable person to work with children. Further background checks will be made at regular intervals thereafter.
As a Community Library Facilitator you will play a key role in creating a warm and inclusive environment, building meaningful relationships with visitors, and helping people connect with the wider services and support available through our organisation. Whether facilitating creative activities, supporting library users, engaging with families, or signposting individuals to additional services, you will be helping to strengthen community connections and improve wellbeing.
This role is ideal for someone who enjoys working with people, is passionate about community development, and thrives in a varied and dynamic environment. The successful candidate will be adaptable, empathetic, and creative, with the confidence to engage people from diverse backgrounds and encourage participation in community based activities.
This is a part-time position with flexible working hours. Due to the nature of our community programmes and activities, the role will require some after-school, early evening, and occasional weekend working. We are looking for someone who can offer flexibility to meet the needs of the community while maintaining a healthy work-life balance.
Experience facilitating workshops, creative activities, community projects, or educational sessions is desirable but not essential. Most importantly, we are looking for someone who is enthusiastic about making a positive difference and helping people feel connected, supported, and empowered within their community.
Key Responsibilities:
Facilitate Activities: Lead and facilitate a range of group activities, including creative workshops, community events, and school-based sessions. Encourage participation and create engaging, inclusive experiences that support learning, wellbeing, and social connection.
Community Library Services: Help create and maintain a welcoming, inclusive, and accessible community library environment. Support library users by providing information, promoting services, and encouraging community engagement. Assist with the day-to-day running of library activities and services.
Community Engagement: Build positive relationships with participants, visitors, volunteers, and partner organisations. Foster a sense of belonging and encourage active involvement in community activities and projects.
Participant Support: Provide a safe, supportive, and non-judgemental environment where individuals feel valued and heard. Offer appropriate support to participants during activities and signpost to additional services where necessary.
Activity Planning & Delivery: Assist with the planning, organisation, promotion, and delivery of activities and events that align with the charity's mission and community needs. Contribute ideas for new projects, workshops, and initiatives.
Collaboration: Work closely with colleagues, volunteers, schools, and community partners to ensure activities run smoothly and effectively. Support the ongoing development and improvement of services through teamwork and shared learning.
Monitoring & Evaluation: Gather participant feedback and maintain appropriate records. Support the evaluation of activities by monitoring engagement, outcomes, and impact.
Safeguarding, Confidentiality & Data Protection: Adhere to all safeguarding policies and procedures, ensuring the welfare, dignity, and safety of all participants at all times. Maintain appropriate professional boundaries and handle sensitive information with discretion and confidentiality. Ensure all personal data is collected, stored, and processed in accordance with GDPR and the organisation's data protection policies.
Skills & Experience
Essential
A commitment to community empowerment, inclusion, and supporting individuals to thrive.
Ability to create a safe, inclusive, and respectful environment for all participants, volunteers, and visitors.
Ability to build positive relationships.
Good organisational and time-management skills.
A proactive, flexible, and collaborative approach to work.
Commitment to safeguarding and equality, diversity, and inclusion.
Strong IT and administrative skills, including the ability to use email, databases, Microsoft Office, and other digital systems accurately and efficiently.
Excellent interpersonal and communication skills.
Desirable
Experience facilitating workshops, group activities, or community programmes.
Experience working or volunteering within a charity, education, library, or community setting.
Knowledge of community development principles.
Experience managing or creating content for social media platforms.
Understanding of safeguarding practices and procedures.
Qualifications:
Desirable: A background in education, social work, community development, or a creative discipline.
Essential: A genuine interest in community empowerment and supporting individuals in their personal growth.
Personal Qualities:
Warm, approachable, and empathetic.
Creative and enthusiastic.
Reliable and self-motivated.
Adaptable and willing to take initiative.
Passionate about making a positive difference within the community.
If you have any questions or would like to discuss this role in more detail before applying please contact via our website
Beyond the Margin is committed to equal opportunities and diversity. We welcome applications from all backgrounds and communities. If you require any adjustments during the recruitment process, please let us know.
We believe everyone can realise their full potential, free from inequalities or the constraints of trauma and adversity.



The client requests no contact from agencies or media sales.
About This Job
This is an exciting and rewarding role managing award programmes recognising the achievements of the cadets and volunteers of the Combined Cadet Force and Army Cadet Force (UK Cadets). Working across two national cadet charities, you will proactively identify deserving individuals, manage and modernise the awards process, provide expert advice and seek additional national external awards and recognition.
We are looking for someone with experience in writing persuasive award citations or funding applications, with exceptional communication and process management skills.
This role is key to ensuring that the remarkable cadets and volunteers of the UK Cadets are appropriately recognised and celebrated for their extraordinary contributions.
Essential Skills
· GCSE English or equivalent experience
· At least two year’s experience of drafting award citations or funding applications
· Experience of working with partners, internally and externally
· Ability to extract information from people with varying powers of written expression
· Information gathering and analysis skills
· Excellent written and verbal communication skills.
Please refer to the attached Job Description for further information.
Our charity
ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.
We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.
Who we are
By joining the charities, you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.
The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.
What we can offer you
In addition to your salary, we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· The ability to work both from home and from our London office.
· Personal Accident Insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· Good leave allowances (which are offered pro-rata for part time staff):
o 20 days annual leave plus Bank Holidays.
o Additional privilege leave, on set days each year, such as between Christmas and New Year.
o An additional five days of volunteering leave.
· Support for qualifications and personal development.
· Employee Assistance Programme.
· Season ticket loan.
· Railcard (if you are eligible).
· A caring and supportive team environment.
How to apply
Please send a CV and Cover letter that details how you meet the requirements of the job description by 2359hrs by Sunday 5th July 2026.
Interviews will be held in person in London during the week commencing 27th July 2026.
While AI tools can be beneficial, we value the personal touch and authenticity in job applications. We encourage you to highlight your unique experience, knowledge, skills, and abilities, ensuring all information is accurate. Please use AI tools responsibly and with integrity throughout the application and selection process.
Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo a Disclosure and Barring Service check. In addition, we will follow up with references.
Please be advised that this position may close earlier than the stated deadline if a sufficient number of high-quality applications are received. To ensure your application is considered, we strongly recommend submitting it as soon as possible. Candidates will be notified of the next stage in the recruitment process if they are shortlisted.
Army Cadet Charitable Trust (ACCT) UK aims to give all young people the opportunity to develop and achieve through Army Cadets activities.



The client requests no contact from agencies or media sales.
Job description
Job title: Programme Manager (Surrey)
Reports to: Head of Justice Programmes
Direct reports: x3 Advocate (Surrey)
Start date: TBC following successful completion of HMPPS vetting
Salary: £34,391.20 pro-rata per annum (FTE £42,989 per annum, inclusive of £3,990 Southeast weighting)
Working hours: Part time - 28 hours per week across 4 days
Contract: Fixed term until 31 March 2026 with the possibility of an extension, subject to funding
Location: Hybrid - minimum 1 day per week from Surrey Women's Centre (Woking)
Job Purpose
To provide strategic oversight and operational management for Women in Prison services in Surrey. The role will focus on delivering Surrey Women’s CRS probation contract and any other funded programmes in Surrey.
Key Responsibility Areas -
For the full job description, please download the recruitment pack.
Person Specification
The client requests no contact from agencies or media sales.
The role
We’re seeking a Prospect Research Manager to join our collaborative Philanthropy and Partnerships team. This is an exciting new role in the team as we invest in building our high value pipelines across trusts, foundations, major donors and corporates.
We have worked with a consultant to lay the foundations for a new to the organisation prospect research function. Over the last five years, our database has grown considerably, offering a strong opportunity to enhance our prospect research. We are looking for a full-time member of the team to take this work forward, embed an insight led approach to prospect research and work with the team to effectively manage pipelines and grow income.
The Prospect Research Manager will play a critical role in driving the organisation’s growth by prioritising the identification and development of new prospects and building a strong, sustainable pipeline. A key focus of the role will be on effectively segmenting and prioritising prospects, using data-driven insights to inform decision-making and ensure resources are directed towards the highest-value opportunities. The postholder will work closely with fundraisers, demonstrating a collaborative and proactive approach. Success in this role will require speed and agility, being able to quickly interpret briefs, distil complex information into clear, actionable insights, and deliver high-quality outputs within tight timeframes.
About You
If this sounds like you – we’d love to hear from you!
About working for us
This is a fast-paced organisation that is committed to making a difference.
Being a part of our team is being part of a thriving, positive, dynamic, successful, and welcoming community that is making an impact. We will support you and develop you should you wish this, and you get the opportunity to be involved in activities outside the scope of your immediate role. We care about your health and well-being and your work-life balance, and you will feel that your contribution is valued and matters.
About us
We are Pancreatic Cancer UK. We go above and beyond for everyone affected by this disease.
Right now, half of people with pancreatic cancer die within three months of diagnosis. Families are left with only hope to hold onto. They need more. So we do more.
We bring more break throughs through research, more change through campaigning and more support through our expert nurses.
We make more noise because people have gone unheard. We are relentless because the disease is ruthless. We care more because people feel forgotten.
Because people with pancreatic cancer need more than hope.
Underpinning this vision are our three values:
We cannot achieve our vision without employing people who are committed to our vision, strategy, and values.
At Pancreatic Cancer UK (PCUK) our ambition is to create an inclusive working environment that reflects the communities and audiences that we engage with and where everyone can be their true selves, where they feel respected, championed, heard, and supported. We want our workforce to achieve their potential, understand their contribution and feel proud of their impact by creating a culture and organisation that is genuinely inclusive by advancing equality, diversity, inclusion, and belonging through our policies and practices.
We believe diversity drives great outcomes by encouraging the different points of view that come from a diverse workforce. We want to hear from and engage with people whose experience of dealing with this disease may be very different depending on their individual circumstances and background. We can think of no better way to do this than by making sure this role fully represents our intent; therefore, we are especially keen to consider applications from suitable applicants who consider themselves to be in areas that appear underrepresented within the charity sector.
Safeguarding
PCUK is committed to safe and fair recruitment processes that safeguard and protect those we work with, support and serve. We make sure all our staff are selected, vetted (DBS/Criminal record checks where appropriate), trained, and supervised fairly and to a high standard so that they can provide safe, effective and compassionate care. Where we work with volunteers, we extend the same support in order to ensure that they are working within our ethos and standards.
Hybrid-working:
Our London office is a place to connect, collaborate and celebrate with colleagues, we recognise that flexibility around where you work is just as important. We are currently working hybrid with a minimum of 2-3 days in the office. This is an office-based role where you may be required to be in the office more frequently to attend activities and meetings depending on the needs of the role.
How to apply
No agencies/sales call please – as a charity we work hard to keep our costs down and therefore will not be engaging agencies to support this recruitment.
The client requests no contact from agencies or media sales.