One off volunteer jobs in London

About us

Through the Reset Navigators role, we support Rough Sleepers in Tower Hamlets affected by drugs and alcohol. Our team takes a harm-reduction approach: meeting people where they are, reducing stigma, and helping them access treatment, health services, and wider community support.

This role is an opportunity to make a real difference—whether you bring experience from substance use services or transferable skills and a passion for supporting people.

We are looking for someone who can: 

• Manage a caseload of people who are rough sleeping and have substance use support needs
• Carry out regular street outreach to sleep sites and known hotspots across the borough
• Work in a harm reduction approach to support safer outcomes for clients
• Build strong partnerships with other services to improve access to support and ensure effective safeguarding
• Support more people into structured treatment and recovery through tailored pathways for rough sleepers
• Help reduce barriers to healthcare by supporting clients with GP registration, hospital appointments, and access to specialist services
• Communicate effectively and build positive relationships with clients, colleagues, and partner agencies
• Contribute to the development of the service, working in a solution-focused and strengths-based way

Benefits

• 27 days holiday plus bank holidays
• Pension scheme
• Cycle to work scheme
• Season ticket loan
• Employee assistance programme
• Access to shopping discounts
• Learning & development opportunities
• Monthly reflective practice 

To apply:  Please upload your CV with a covering letter detailing how you meet the job specification by15 May 2026 at 23:30.

Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.

Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.

This is a genuinely exciting time to join our growing team and make a real difference to people affected by gyanecological cancers.

As our Senior Digital Marketing Officer you will be responsible for boosting our income through online engagement, marketing and stewardship. The role includes responsibility for delivering paid advertising across various platforms (currently META, PPC, Reddit and TikTok) driving income through direct gifts, challenge event participation and other income generation activities.

Writing, designing and delivering our supporter emails, and overall supporter journeys, is also a key component of the role, boosting digital engagement with a view to driving additional income over time.

When it comes to this work, you'll be our lead for this area internally but you'll also have the support of our digital agency, who we maintain a close working relationship with, the wider fundraising team and the organisation as a whole. You will also benefit from several years of testing, insight gathering and proven results to build upon.

No formal qualifications are needed and charity sector experience is not a requirement. We encourage everyone with the appropriate skills, experience and potential to apply.

Salary: £50,000 – £55,000
Contract: Permanent
Location: Twickenham, SW London (hybrid working)
Closing date: Rolling
Benefits: 30 Days annual leave bank holidays typically 5 closure days. Up to 12% Pension contribution. 

Are you a passionate major donor fundraiser who’s ready to change the future of UK healthcare? If so, we have the perfect Philanthropy Manager opportunity for you.

We are very excited to partner with St Mary’s University as they embark on a ground-breaking chapter: the launch of one of the UK’s first socially accountable medical schools, opening in 2026. With £3.6m already secured and a bold £20m campaign underway, this is a rare opportunity to join a mission-driven institution at a defining moment in its history — shaping a project with national significance and deep social purpose.

As Philanthropy Manager, you will play a pivotal role in growing the University’s major donor programme — securing transformational five? and six-figure gifts that will help tackle health inequalities and support the training of the next generation of socially conscious doctors. You will have direct access to influential stakeholders and an ambitious campaign board, making this is an exceptional platform for a proactive, entrepreneurial fundraiser who wants to make a measurable impact.

To be successful as the Philanthropy Manager, you will need:

• A proven track record of securing major gifts (five or six figures) from individuals, trusts, or foundations
• Strategic creativity and the ability to translate organisational priorities into compelling cases for support
• Experience working with senior leaders and volunteers to secure philanthropic support

If you would like to discuss this role with us, please get in touch and quote the reference 2895JP

Ashby Jenkins Recruitment are a specialist charity recruitment agency; we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector — you can read more about our commitment to diversity on our website.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received, the charity reserves the right to end the application period sooner.
 

Relationship Development Assistant

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

JOB TITLE: Relationship Development Assistant 

SALARY:     £28,996 per annum (FTE) pro rata for 3 days per week

HOURS:      Part time – 3 days per week 

LOCATION: Hybrid option available Sydenham Site, 51-59 Lawrie Park Road, London SE26 6DZ with optional work at the Orpington site, Tregony Road BR6 9XA 

Please note that this position includes occasional evening and weekend working.

About Us

This is a fantastic opportunity to work at a leading Hospice who aspires to a world in which all dying people and those close to them have access to care and support, whenever and wherever they need it. St Christopher’s Hospice was founded in 1967 by Dame Cicely Saunders and became the first hospice of the modern hospice movement. We provide invaluable care and support to over 7,500 people across the five London Boroughs of Bromley, Croydon, Lambeth, Lewisham and Southwark.

The fundraising team generates more than £10m every year, around half of which comes through gifts left to the charity as legacies. We organise a programme of appeals, campaigns and events, administer our own lottery, make applications to charitable foundations, engage with local business and support individuals who give in-memory of a loved one. This is delivered by a strong employed fundraising team, supported by a number of wonderful volunteers.

Your new role

Join our busy and passionate Relationship Development team as a Relationship Development Assistant, supporting meaningful work that helps deliver exceptional care at St Christopher’s. You will be a warm and welcoming first point of contact for our major donor and corporate supporters, in person, by phone and by email.

This hands‑on role is ideal for someone looking to develop their fundraising skills and gain insight into major donor stewardship and events. You’ll provide vital administrative and fundraising support, help maintain accurate records on our Raiser's Edge database, and assist with research, event organisation and day‑to‑day operations.

Working closely with colleagues, volunteers and our supporters, you’ll help ensure an exceptional supporter experience, build positive relationships, and contribute to the smooth running of the fundraising department. 

We’re looking for someone who can manage their workload, communicate warmly and professionally, and is keen to learn and grow. Flexibility around occasional event support is required, with TOIL provided. This roles offers real development opportunities and the chance to make a meaningful difference every day.

About you: 

• Proactive, organised, empathetic and aligned with our values
• Wants a fulfilling role where their work genuinely makes a difference.
• Enjoys a challenge and is a self-motivated problem solver.
• Values being part of a supportive team working together towards a shared purpose.
• Possess excellent organisational, project and time management skills
• Possess good interpersonal skills and the ability to work well with staff at all levels.
• Has a keen eye for detail 

If this sounds like you, we would love to hear from you!

What you will get in return 

• You will gain a stimulating and rewarding career with an opportunity to influence and make a real difference in the community
• Access to excellent training and development opportunities
• Season ticket loans
• A number of health and wellbeing schemes
• A competitive contributory pension scheme and life assurance scheme with generous beneficiary plan
• Flexible working options
• Onsite staff canteen at our Sydenham site

What you need to do now 

 How to apply:

• Please review the Job Description, Person Specification Criteria
• Please address the criteria in the person specification form. This information will be used to select candidates for interview.

Closing Date:  Sunday 26 April 2026

Interview Date: Wednesday 6 May 2026

The Organisation

This is a well-established health and wellbeing charity operating across London, delivering services that support vulnerable and socially excluded individuals. The organisation works closely with a wide range of funders, partners and regulatory bodies and operates within a complex, multi-funded environment. With annual income in excess of £20m, it combines scale, breadth of services and a strong commitment to high standards of governance and impact.

The Job

Reporting to the Chief Operating Officer, the Head of Finance and Reporting will lead all aspects of financial planning, reporting and control. You will oversee budgeting and forecasting, produce high-quality management accounts, and lead the preparation of statutory accounts in line with Charity SORP.

The role includes responsibility for financial reporting to senior leadership, funders, partners and regulatory bodies, oversight of the annual audit, strengthening internal financial controls and managing financial risk. You will manage and develop the finance and management accounts teams and work closely with operational, fundraising and business development colleagues to support informed, strategic decision-making.

The Person

You will be a qualified accountant (ACCA, ACA, CIMA or CIPFA) with significant post-qualification experience in senior finance roles. You will bring strong technical accounting knowledge, experience of charity finance and funding compliance, and a proven track record of leading staff/teams and managing audits. You will be confident communicating complex financial information to financial stakeholders and comfortable operating in a fast-paced, multi-funded environment. A values-led approach and a genuine commitment to supporting vulnerable or socially excluded groups is essential.

What's in it for You?

• Salary: £72,000
• 30 days annual leave from day one, increasing to a maximum of 33 days after five years' service, plus bank holidays.
• Additional paid leave for your birthday and key life events, including weddings or civil partnerships, moving home and your child's first day of school.
• Enhanced sick pay, providing up to 6 months full pay and 6 months half pay following probation.
• Flexible working options available to support a healthy work-life balance.
• Hybrid working with a minimum of 1 day per week in the office, but ability to do more is available.
• Learning and development support, including reimbursement of agreed professional membership and registration fees.
• Paid volunteering leave, supporting you to give time to causes you care about.
• Employee wellbeing support, including access to a free, confidential 24/7 helpline offering legal, financial, health and family advice.
• Additional benefits, such as a cycle-to-work scheme, refer-a-friend bonus and life assurance.

What to do now
Please apply in the first instance and applications will be reviewed as they come through. The client may offer before the closing date.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Our Operations Director will lead the development of the operational infrastructure required to scale Fruitful Work nationally and internationally. Working in close partnership with the Founder & CEO, this role takes ownership of the systems, processes, team and organisational rhythms that enable the charity to grow rapidly and sustainably. This is a senior, hands-on leadership role for someone who enjoys building from the ground up, turning vision into reliable execution, and creating the foundations that allow a small team to deliver outsized impact.

You will take responsibility for the day-to-day running of the organisation and lead the recruitment and management of a growing operations team as Fruitful Work expands.

Please see our attached candidate pack for the full role description

This is an exciting opportunity to join a passionate and driven team where your work will make a real and measurable impact. In this role you’ll play a key part in making a measurable difference, building strong relationships, and contributing to the organisation’s wider goals.

You’ll be trusted to take ownership of your work, collaborate with a range of audiences and bring fresh ideas that help us grow and improve. We’re looking for someone who is motivated, value‑driven and eager to develop their skills in a supportive, forward‑thinking environment where initiative is encouraged and success is celebrated.

Key Responsibilities:

Community Fundraising & Income Generation

• Proactively develop, manage and grow a portfolio of community supporters, groups, schools, businesses and individuals across the London region
• Work with the Senior Community Fundraising Manager to identify and pursue new fundraising opportunities, taking a creative and proactive approach to growing income and engagement
• Support and motivate fundraisers to achieve their goals, providing excellent stewardship and a positive supporter experience
• Work towards agreed income and activity targets, monitoring progress and adapting plans as needed

Relationship Building & Engagement

• Build strong, long-term relationships with new and existing supporters, acting as a passionate ambassador for the charity
• Develop trusted relationships with our families, support them with their fundraising, and signpost them to other ways they can support the charity
• Build strong, effective working relationships with House teams across London, working closely together to ensure families’ best interests are at the heart of what we do and to maximise opportunities for income and engagement
• Build effective working relationships with the House teams across London
• Represent Ronald McDonald House Charities UK at events, meetings and fundraising activities across London, delivering presentations and ensuring we maximise PR opportunities
• Deliver clear, compelling messages about the charity’s impact, inspiring supporters to get involved

Working with others

• Interact with families supported by the charity in a sensitive, compassionate and appropriate manner, respecting confidentiality as needed
• Work collaboratively with colleagues across Engagement, Family Services, and other teams to maximise impact
• Contribute ideas, insight and learning to support continuous improvement across the Engagement Directorate

Planning, Events & Administration

• Manage budgets and resources effectively, ensuring fundraising activity is well planned and cost-effective
• Maintain accurate records on the CRM database, including supporter interactions, income and activity reporting
• Produce regular reports on activity, income and KPIs against targets

Person Specification:

Knowledge and Experience

• Demonstrable experience of achieving or exceeding six figure targets in a relationship‑led fundraising role
• Experience of working in a customer-facing, supporter-facing or community-facing role, building and managing positive relationships with a diverse range of people and groups
• Experience of developing and delivering plans and budgets, monitoring progress and reporting against objectives and financial targets
• Experience of using a database or CRM system to carry out day-to-day administrative and reporting duties
• Experience of organising events, campaigns or community activities
• Experience of working independently while contributing effectively as part of a wider team.

Skills and Abilities

• Excellent written and verbal communication skills, with the ability to adapt messaging for different audiences
• Strong interpersonal skills, with the confidence to positively persuade, motivate and inspire a wide range of audiences and stakeholders
• Confident in setting up, attending and following up meetings to secure engagement and support
• Confident in creating and delivering presentations in a range of settings
• Good IT skills, including Microsoft Word, Excel and PowerPoint, and confidence using a CRM database
• Strong organisational skills, with the ability to manage multiple tasks and priorities within agreed budgets and timeframes
• Self-starter, with a can-do attitude and the ability to manage own workload
• A collaborative, kind and adaptable approach when working with colleagues, supporters, volunteers and families
• Able to interact with families in a sensitive, compassionate and appropriate manner, recognising the emotional context of their experiences
• Willingness and ability to work outside of normal working hour (evenings and weekends) travel across the wider UK as required

Role: To engage Chatham’s diverse communities in the heritage of St John’s Chatham. This role will be
responsible for working with local community groups to develop and deliver activities and programmes
to involve young people aged 14 – 24 years old, low income families, older adults over 55 years old,
homeless and vulnerably housed people and local schools as part of the major community programme
at St John’s Chatham.

Principal accountabilities
● Through engagement with local community groups create a programme that results in St John’s becoming a multipurpose space for the local community.
● Develop, manage and deliver community engagement projects to interpret the history of St John’s, based on research gathered by the Research & Development Consultant.
● Work with the Volunteer & Training Co-ordinator to explore the potential for a community based café that is used as a centre for the local community to meet and learn new skills and make new friends
● Work with local community organisations to create programmes that support the development of skills, such as budgeting, cooking, gardening, English as a second language etc
● Create and maintain an arts and crafts area within the café of St John’s that inspires people to respond to the heritage around them
● In collaboration with the Research Development Consultant identify potential speakers and deliver a programme of talks about the heritage of St John’s, Waterloo churches and Chatham.
● Develop a programme of events to test if there is a market for evening events at St John’s, including but not exclusively, concerts, silent discos, film showing
● Develop and deliver, in collaboration with local community partners a regular programme of events for different audiences
● Facilitating positive and effective partnerships between community groups, public sector bodies and stakeholders to support the Activity Programme.
● Lead on the external communications for the programme via social media channels and local media where appropriate

3. Experience, knowledge and skills
The experience, skills and abilities, and general attributes sections below capture the desired
requirements of the ideal post holder. No specific qualifications are required for this role
however qualifications may be used as evidence of skills and experience as appropriate.

Experience
● Detailed knowledge of best practice in events management and community engagement is required.
● Developing relationships with diverse communities.
● Developing and delivering activities for and with diverse communities.
● Experience of working with Church Communities.*
● Relevant experience of working in heritage.*
● Have a good understanding of the social and economic issues affecting communities in Chatham.*

Skills and abilities
● Ability to work on own initiative and deliver to deadlines.
● Ability to develop and deliver engaging programmes with diverse communities.
● Budget management.
● Project management.
● Excellent communication skills with organisations and individuals.
● Ability to work as part of a team.
● Ability to deliver high quality and productive work.
● Ability to maintain accurate records.
● Working knowledge of standard software packages.
● Knowledge software for budgeting purposes.*

General attributes
● Willingness to undertake additional training as needed to support the delivery of the Activity Plan.
● The commitment to the protection of safeguarding of children, young people and vulnerable adults.
● All staff are required to uphold the employer’s policies and communicate with diverse members of the public.
● To undertake a Disclosure and Barring Service (DBS) check as required.
● Previous experience in church operations.*

*desirable but not essential.

For more information, please see the Job Decription attached.

Harris Hill is working with a wonderful charity, who seek a Public Fundraising Manager on a 3dpw basis, to cover a permanent recruitment period of up to 3 months. 

Pay rate is £150 - 185 per day, with 2dpw in the office, but flexible on this. A consultancy basis of £250-300 per day mat be considered.

The post holder will be responsible for leading on their individual giving, in memory, legacies, challenge events and community fundraising activities. You will line manage a Fundraising Support Executive and will work closely with the Chief Executive, the Director of Fundraising and the wider fundraising team.

To be considered, the postholder will need experience in the following:

Experience of setting and delivering short, medium and long term plan in fundraising.

Experience of or previous involvement in setting budgets and reporting income.

Experience of fundraising in one or more of our key public fundraising areas (individual giving, challenge events, community fundraising, legacy and in memory fundraising).

Exceptional relationship builder with strong emotional intelligence and influencing skills.

Creative and ambitious approach to fundraising with evidence of going above and beyond in your role

Experience of using a CRM system, such as Donorfy (or other form of managing and tracking supporter engagement).

Previous line management experience or informal management (e.g. volunteers, supporting junior staff, mentoring, etc.)

If you would like to find out more about this great opportunity, please apply for further details.

Do you want to work with a leading advocacy charity organisation supporting those in need?

Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge? 

Are you keen to make a difference to people who want to be heard? 

Then come and join us here at VoiceAbility. 

We are looking for a new Team Leader to join our team in.We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support. 

About us 

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations. 

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.

About the role? 

We have an exciting opportunity for a Team Leader to join our team covering a variety of health boards.You will be a passionate supporter of quality driven, outcome centric, advocacy provision and in coaching others to achieve the exacting standards of excellence in advocacy required to support our clients. 

About you 

We are looking for a strong and resilient leader with experience of managing a team. Desirably you will have worked or volunteered in a welfare, supporting role, or caring for adults or young people who have support needs.

You will be committed to driving high performance and practice standards by actively engaging with our Practice Management team to interpret data. Thereby, making informed decisions and ensuring that the highest standards of advocacy are achieved. 

You will ensure a culture of learning and continuous development through a mix of team and supervision meetings, and reflective practice. 

You will be experienced in managing risks relating to the safety and wellbeing of staff members and the safeguarding of service users.

How will you make a difference? 

You will be responsible for ensuring your team delivery of the highest standards of advocacy, ensuring that all contact with clients is outcome driven. 

You will support your team and ensure that they have the necessary skills to make a difference in peoples lives on a daily basis.Assisting them to grow in confidence and empowering them to assist those in need of support. 

You will work resourcefully and collaboratively with people across the organisation to assist you and your team, fostering a learning culture where all views are respected. 

Benefits  

28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years’ service  

5% employer pension & minimum 3% employee contribution  

Salary sacrifices pension scheme  

Separate Life Assurance Cover (equivalent of two times your annual salary)  

Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc  

24/7 Employee Assistance programme  

Access to remote counselling service  

Paid Disability Leave  

Paid compassionate Leave  

Home Working Allowance   

Support with continuous professional development  

Access to Clifton Strengths Coaching for development   

Personal Development Plans  

How are staff supported to work remotely?  

VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community.  

When you need to travel for work, expenses will be paid (mileage or public transport costs).   

VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach.  

Equality and Diversity 

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential. 

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact the People Team for further options. 

WORKING WITH US

The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.

We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.

As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.

Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.

To discover more about our culture, ethos and what it is like to work here, visit the page.

ABOUT THIS OPPORTUNITY

You will be the first point of contact for apprentices, training providers and internal stakeholders, helping to drive engagement and ensure high-quality delivery.

This is a varied role ideal for someone confident with systems, data and stakeholder management, who is passionate about creating opportunities for learners and supporting staff development.

If you’re organised, proactive and excited about improving apprenticeship experiences across a large, high-performing education trust, we’d love to hear from you.

MAIN AREAS OF RESPONSIBILITY

Reporting to the Apprenticeship Manager you will be responsible for:

• Acting as the first point of contact for apprenticeship queries, training providers and internal stakeholders
• Helping promote apprenticeship opportunities internally and supporting recruitment and upskilling initiatives across the Harris Federation
• Providing support to manage the Harris Federation apprenticeship levy, tracking costs, progress and compliance with funding requirements
• Organising and promoting Apprenticeship events and information sessions across the Federation and academy sites, supporting senior leaders in promoting apprenticeships and recruiting future apprentices
• Supporting internal and external marketing for apprenticeship activities as part of wider employer branding and promoting engagement events to increase awareness and understanding of apprenticeships
• Facilitating an apprenticeship network and supporting development opportunities such as award nominations
• Maintaining and advising on safeguarding compliance, including neuro-inclusion, in alignment with the Ofsted framework, especially for under-18 apprentices
• Supporting the Apprenticeship team with projects focused on implementation, procurement, quality assurance and evaluation to expand levy use or facilitate levy transfer
• Working with the marketing team to create marketing materials, update the Apprenticeship SharePoint, produce event leaflets and share internal communications promoting Apprenticeship programmes

WHAT WE ARE LOOKING FOR

We would like to hear from you if you have:

• The ability to establish a new role in the Harris Federation and work collaboratively with key stakeholders to deliver successful apprenticeship programmes
• Strong project management skills with experience of complex projects with multiple stakeholders
• Experience of working across a large organisation, developing and delivering initiatives and maintaining stakeholder relationships
• The ability to travel to Federation academies in and around London and Essex as required
• Experience of managing a Learning Management System within the FE sector and working with the third-party service provider to ensure the platforms are user friendly and up to date
• Supporting with tracking of tickets within the learning management system and working together with the third-party service provider to resolve any issues and ensuring the platform is fit for purpose
• Experience of ILR monthly declaration and its analysis using various MIS platforms

For a full job description and person specification please download the Job Pack.

APPLYING FOR THIS POSITION

If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation.

Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.

When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application.

A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.

OUR VISION & VALUES

Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed.

We know there are many challenges facing our young people and the communities we serve, and that’s why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues.

IMPORTANT INFORMATION

Safeguarding Notice

The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.

Equal Opportunities

The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.

WHAT WE CAN OFFER YOU

Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.

You will also have access to a variety of benefits, support programmes and initiatives including:

• Excellent opportunities for continuous professional development and career progression
• Annual performance and loyalty bonus
• Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution
• 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts
• Harris Wellbeing Cash Plan including cover for routine and specialist healthcare
• Employee Assistance Programme for free and confidential advice
• Cycle to work salary sacrifice scheme
• Wide range of shopping, leisure, and travel discounts
• 20% off at Tapi Carpets, exclusive to Harris employees
• Interest-free ICT and season ticket loans

For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.

An acquired brain injury can happen to anyone at any time. The impact on individuals, their friends and family, can be devastating. Headway Luton is here to help those impacted by an ABI move forward with their life. 

Headway Luton is a registered charity that provides support, advice and services to people with an acquired brain injury and to their families and carers.

We deliver centre-based activities and community support services aimed at helping people live as independently as possible, maximise their potential, and improve their quality of life.

Our work is rooted in person-centred care, dignity, respect and inclusion. We collaborate closely with local partners, funders and the community to ensure that our services remain relevant, accessible and sustainable.

Role overview

The Chief Executive Officer (CEO) is responsible for the overall leadership, management and development of Headway Luton.

They will ensure that the charity delivers high-quality, person-centred services in line with regulatory standards, while working with the Board of Trustees to secure the organisation’s long-term sustainability and growth.

The CEO will promote a culture that reflects our core values:

• Person-centred care
• Dignity and respect
• Safeguarding and safety
• Equality, diversity and inclusion
• Professional standards

Key responsibilities

1. Strategic leadership

• Lead the development and delivery of the charity’s strategic direction.
• Identify opportunities for growth, partnerships and service development.
• Ensure services continue to meet the needs of the local community.

2. Governance and board engagement

• Work closely with the Board of Trustees to support effective governance.
• Attend trustee meetings and provide clear and timely reports.
• Ensure compliance with the Charity Commission, Companies House and relevant legislation.
• Support the planning and delivery of the Annual General Meeting (AGM).

3. Service delivery & operations

• Oversee the delivery of safe, effective and high-quality services.
• Ensure compliance with Care Quality Commission (CQC) standards.
• Monitor service performance and outcomes.
• Ensure safeguarding is embedded across all services.

4. People leadership

• Lead, support and develop staff and volunteers.
• Line manage senior staff and oversee performance management processes.
• Promote a positive, inclusive and collaborative working culture.
• Ensure the appropriate recruitment, training and development of staff.

5. Financial management & sustainability

• Oversee budgets and financial performance in partnership with the Board.
• Ensure resources are managed effectively and responsibly.
• Support the development of funding streams, grants and partnerships.
• Contribute to long-term financial planning and sustainability.

Person specification

Essential criteria

Experience

• Experience in the charity, health or social care sector
• Experience of managing teams and organisational performance.
• Experience of financial oversight and budget management.

Skills and knowledge

• Strong leadership and people management skills
• Ability to work effectively with a Board or senior stakeholders
• Good understanding of governance, compliance and risk
• Strong communication and decision-making skills

Personal attributes

• Reliable, motivated and able to work independently
• Able to prioritise workload and manage competing demands
• Committed to the values and aims of Headway Luton

Desirable criteria

• Experience in a senior leadership role (e.g. CEO, Director or equivalent).
• Understanding of CQC or regulated services
• Experience of fundraising, commissioning or contract management
• Relevant qualification (e.g. business, leadership or management)

Position: Chief Executive Officer
Employer: Headway Luton Ltd (Registered Charity 1080775)
Location: 49-53 Alma Street, Luton, LU1 2PL
Responsible to: Board of Trustees

Hours: 25 hours per week (flexible, Monday to Friday)
Salary: £30,277 per annum (pro rata)
Contract: Permanent, subject to a six-month probationary period

Annual leave: 28 days plus bank holidays (pro rata)
Pension: 5% employer contribution
Other benefits: Flexible working, TOIL for additional hours and free on-site parking

Appendix 1: Initial priorities (first 6 months)

• Build strong relationships with staff, trustees and key stakeholders.
• Develop a clear understanding of services, operations and funding.
• Review the current financial position and identify risks or opportunities.
• Ensure governance and reporting processes are effective.
• Identify early opportunities for service improvement or development.
• Contribute to future strategic planning. 

We are looking for a committed and proactive Safeguarding, Complaints and Assurance Officer to play a vital role in strengthening our organisational governance and ensuring the safety, wellbeing, and satisfaction of the people we support.

This is an exciting opportunity to join our charity at a pivotal time and help shape best practice, champion learning, and support continuous improvement across safeguarding, complaints management, and organisational assurance.

About the Role

As our Safeguarding, Complaints and Assurance Officer, you will:

Safeguarding

• Act as the central point of contact for all safeguarding concerns
• Coordinate referrals, maintaining accurate and compliant records
• Support staff in recognising and reporting concerns
• Liaise with statutory agencies such as local authorities and police
• Monitor trends and escalate risks appropriately

Complaints Management

• Lead and oversee the end‑to‑end complaints process
• Ensure fair, consistent, and timely resolution
• Conduct or support investigations
• Maintain clear, auditable complaint records
• Communicate professionally and transparently with complainants

Assurance, Risk & Continuous Improvement

• Provide assurance that risks are identified, recorded, and managed
• Produce regular reports for senior leaders and trustees
• Support internal audits and external inspections
• Analyse data to identify themes and embed organisational learning
• Contribute to policy development and staff training

About You

We’re looking for someone who is:

• Highly professional, organised and confidential in their approach
• Able to work independently and make sound judgements
• Compassionate, proactive and committed to our charity’s values
• Confident in communicating with a wide range of stakeholders
• Skilled in analysing information and producing clear reports

Essential experience:

• Managing safeguarding concerns in a charity, public, or regulated setting
• Handling and investigating complaints
• Strong knowledge of safeguarding legislation
• Experience with risk management and assurance processes

Desirable experience:

• Working within the charity or voluntary sector
• Supporting audits or regulatory inspections
• Training or qualifications in safeguarding, social care, law, or investigations

About Life:

Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish.

Our services include

• Supported housing and community support
• Counselling and skilled listening
• Free pregnancy tests and baby supplies

Our values

All our work is underpinned by the following universal human values:

• Humanity – All people are special and equal
• Solidarity – We’re with you and for you
• Community – We’re better together
• Charity – Doing good for one another
• Common good – Building a better world

Information about the role:

For further information, please see the attached job description.

Please note, driving licence and own vehicle are required.

Salary: £30,000 per annum

Hours: 30 hours per week, Monday – Friday

Location: Home based but there is a requirement to be based in The Midlands

Benefits

At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:

• Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours)
• Birthday Leave (applicable after 1 years service)
• Extra annual leave for long term service
• Company Pension Scheme
• Signed member of the Menopause Workplace Pledge

Safeguarding and Equality

Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.

We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.

All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.

We are seeking an Access to Justice (A2J) Coordinator to coordinate the provision of vital diagnostic immigration advice for vulnerable migrants. The role will coordinate the diagnostic advice appointment pathway from start to finish. This includes:

• Receiving, processing and triaging new enquiries for support
• Working with the Immigration Team to identify appropriate cases to be offered diagnostic advice
• Coordinating advice appointments with specialist external advisors and confirming the appointment details with the person receiving advice
• Disseminating written advice notes from the Advisors
• Coordinating follow-up actions, including referral into HMC’s Immigration Team for casework support (approx. 40% of people who access diagnostic advice are provided with onward support by HMC) or providing appropriate signposting for those we cannot offer long term support.

This post revives a dedicated Access to Justice Coordinator role within HMC’s structure, to support the newly funded provision of diagnostic immigration advice in Hackney. 

Please review the full Job Description & Person Specification for details of the role.