Operation manager jobs

• Salary: £36,500 - £42,500 gross per annum (full-time equivalent[KL1] ), dependent on experience.
• Working pattern: This is a full-time role, based on 5 days per week, 1FTE or 37.5 hours per week. Flexible working arrangements for 0.80FTE (30 hours per week) will be considered upon application.
• Contract: Permanent with 6 months' probation
• Member of: Campaigns and Communications Team, and Fundraising Team
• Reporting to: Head of Campaigns and Communications (Line Manager) and Head of Fundraising
• Direct reports: Digital Officer
• Location: This role can be hybrid, or office based. At a minimum, candidates will be required to work from the London office at least 2 days a week, as well as be able to attend ad hoc events and away days in person.

Safe Passage International (SPI) is recruiting a Digital Mobilisation Manager (Campaigns and Communications) part of both the Campaigns & Communications team and Fundraising team to support and to enable continuing and sustainable growth in our ground-breaking work to ensure that safe routes to sanctuary exist for all people seeking asylum. This role is crucial in enabling continued and sustainable growth in our groundbreaking work to ensure that safe routes to sanctuary exist for all refugees

The Digital Mobilisation Manager will lead Safe Passage’s digital programme, sitting within both our Fundraising and Campaigns teams. They will mobilise supporters through timely actions; manage, develop and grow our digital channels strategically; and be at the centre of meeting our fundraising and campaign goals. They will lead on the development of our digital strategy with oversight from the leadership team, implementing it through expert, hands-on content creation.  

This post is an exciting role, responsible for mobilising campaign actions and helping raise the money needed for Safe Passage to do its important work. You will bring a passion for digital developments and action, motivated to advance refugee rights and support the campaigns and fundraising team with team objectives.  The successful candidate will be proactively progressing digital opportunities and innovations. This is a crucial role for Safe Passage International and an opportunity for the successful candidate to help develop the organisation, mobilising supporter actions to support campaigns and fundraising goals. 

You will work as part of a collaborative Campaigns and Communications Team, Fundraising Team and closely with colleagues across Safe Passage International, including teams in the UK, Greece, and France.

We are looking for good transferrable leadership and organisational skills, as detailed in the

Person Specification. Experience in a similar role would be welcome, but this could also be your first paid position in the NGO sector, or you could be returning to work after time out. A full induction will be provided, alongside a dedicated training budget to support you to grow and develop within your role.

Our work is diverse across all the international locations in which SPI operates.

We value equity and diversity in our organisation and are striving to build a workforce reflective of the communities we work with. We encourage applications from people of all ethnicities, working ages, genders, sex, sexual orientations, faiths (or none), marital statuses (or none), and pregnancy status.

We also have full flexible working policies to support people with disabilities and caring responsibilities. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply.

As a refugee charity, we offer a guaranteed interview for people with direct lived experience of seeking asylum who meet most of the essential criteria outlined in the Person Specification. If you have first-hand experience of applying for asylum in any country, please let us know in your application.

We respect that people’s identities are not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to.

If you are excited by this role and working at Safe Passage International but do not have all the experience you think is needed, we would encourage you to apply anyway and reach out for an informal chat beforehand to discuss why you would like to apply for the role and what skills or experiences you think are relevant.

If you would like an informal discussion about the role, please email SPI Human Resources Team. Contact details can be found in the Job Description.

How do I apply?

Please read the full Job Description & Person Specification and our ‘Application Questions and Guidance’ document below.

Closing Date:

Sunday 29th March 2026 at 11.59 pm

37.5 hours per week / permanent / working Monday to Friday, 9am-5pm with the requirement of working one late shift per week, one shift at the weekend per month and be part of an out of hours‘on-call rota’

At YMCA DownsLink Group,is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, building life skills and self-confidence, and supporting emotional wellbeing and mental health.

Our values - we do what’s right, we work with heart, and we build real connections - guide and shape how we show up for children and young people we support and for each other.

We are searching for a motivational and resilient leader who thrives on developing others, championing best practice, and nurturing a collaborative and compassionate culture. You will bring a trauma-informed and psychologically informed approach to both your team and the young people we support, ensuring everyone feels understood, safe, and empowered. If you are energised by leading teams, shaping services, and supporting staff to deliver exceptional, person-centred support - even in challenging moments - this could be the role for you.

As Deputy Supported Housing Manager, you will play a central role in our- supported accommodation for young people aged 16–25 who are at risk of homelessness. Our services operate 24/7 to provide a safe, stable home where young people can feel understood, encouraged and supported.

Across our East Sussex sites, we work with around 50 young people, each with their own story, strengths, challenges and ambitions. Support Workers hold individual caseloads and meet regularly with residents to build support plans, celebrate progress, and set meaningful goals for the future. Your leadership will help create the environment where this work thrives - one where young people feel empowered and staff feel confident and supported. 

In delivering the role, you will work closely with the Supported Housing Manager, while supporting the wider team to deliver consistent, compassionate support. You will be responsible for:

Service Provision: Supporting the Supported Housing Manager with the daily operations of the services so that they meet the requirements of the service specification including compliance with the Regulator of Social Housing (RSH) and Ofsted regulations. Oversee the residents’ referral, interview and induction processes for all beds and ensure the Occupancy Agreements and House Rules are fully understood. Ensure the quality of accommodation that is provided, liaising with the Housing and Property Services team to complete estate inspections and health and safety risk assessments, and to turn around voids and organise repairs in line with organisational targets and statutory obligations. With the Supported Housing Manager ensure effective income collection for all beds, working closely with the Rents team to create a rent payment culture.

Leadership and People Management: Directly line manage team members, ensuring their service delivery, working culture and personal development mirror best practice. Ensuring the team is adequately trained and empowered to work effectively and creatively with our young people to enable them to achieve their aspirations and ambitions, whilst ensuring they are supported within safe and consistent boundaries.

General: Be a member of the out of hours ‘on call’ rota to provide out of hours management support to projects in the wider locality. Reflect Psychologically Informed Environments (PIEs), Trauma Informed approaches and restorative practices.

About You – If you are enthusiastic about this opportunity but don’t meet every single requirement, we still encourage you to apply. Your skills and experiences may be more transferable than you think, and you could be exactly the person we’re looking for.

You will bring experience of working in supported housing or similar services for young people and/or adults at risk, alongside experience in managing or supervising a team. You will have a strong understanding of the Regulator of Social Housing (RSH) and Ofsted frameworks, as well as a solid grounding in Trauma-Informed Care and Psychologically Informed Environments.

You will be an effective communicator with confident facilitation skills, able to navigate challenging situations with calmness and clarity. You will also have experience of overseeing safeguarding procedures within residential settings, and a clear understanding of how to maintain professional boundaries while building trusting, supportive relationships.

We are not able to support a work permit or offer a visa sponsorship for this role. Candidates must already have the right to live and work in the UK independently.

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adults’ barred lists) check, along with a reference and background check carried out by a third-party service provider.

Citizens UK

Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.

Purpose

This role will report to the Executive Director, Finance and Operations, and will be responsible for providing executive assistance to three Executive Team members; the Executive Director, Finance and Operations (EDF&O), the Director of Communications and External Affairs (DCEA) and the Director, London (DL). The main duties include scheduling meetings, handling correspondence and assisting with the management of projects that all Directors are involved in. To be successful in this role, you will be able to initiate, meet deadlines and communicate effectively. Ultimately, you will be identifying and addressing the needs of the Executive Director/Directors, performing management and administrative tasks and building good working relationships to increase the effectiveness of the organisation.

Main Responsibilities

Working as the Executive Assistant & Project Manager to three Executive Team members for Citizens UK, reporting to Executive Director, Finance and Operations, your main responsibilities will include:

Contribute towards CUK’s mission and strategic objectives through Executive Support function

· Manage Executive Director/Directors diaries including booking meetings, scheduling attendees and organising venues, in person and online.

· Manage Executive Director/Directors correspondence including prioritising and responding to emails.

· Schedule Appraisal and Supervision meetings and visits: ensuring Executive Director/Directors time is well used through proper preparation and follow-up with direct reports, other local staff and external stakeholders.

· Process expenses for Executive Director/Directors as well as processing of invoice payments.

· Maintain an electronic filing system, ensuring processes and software are up to date and in working order.

· Provide management and administrative support to assist Executive Director/Directors in their workload.

- Lead coordination of monthly financial budget calls, including scheduling and managing diaries for approximately 17 chapter meetings each month, alongside quarterly budget review sessions.

- Provide live meeting support for all budget calls, including screen sharing, documenting key points, managing attendance, and ensuring smooth delivery of all administrative aspects.

- Serve as Secretariat for the monthly Operations and Organisational Development (OOD) Team Meetings, including drafting agendas, circulating papers, taking accurate and timely minutes, and producing post-meeting action logs.

- Maintain and manage the OOD SharePoint site, ensuring documents, actions and meeting materials are updated, accessible, and appropriately organised.

- Act as the primary administrative point of contact for the OOD team, responding to queries, managing workflows, and ensuring effective communication across the team.

- Work closely with the Director of Organisational Development, providing proactive support in planning, preparing and running the OOD meetings they chair.

- Oversee action tracking and follow-up for all meetings, ensuring progress is monitored, deadlines are met, and information is escalated where appropriate.

- Support wider departments of each of Executive Director/Directors, as well as wider organisational and project administration, as required, to ensure smooth operational functioning during the maternity leave period.

Build and manage projects and achieve work targets effectively

· Co-ordinate projects and ensure follow-up with team members where required.

· Create and manage systems to monitor performance of the Chapters, Projects and staff supervised by Executive Director/Directors: e.g. through reporting mechanisms and supervisions and appraisals.

· Maintain an action log Executive Director/Directors including following up with those responsible to ensure actions are taken. Manage their workflow and to-do list, assisting with prioritisation and the delegation of tasks to staff.

Learning, expertise and inclusion

· Undertake appropriate personal and professional development.

· Provide others with relevant and helpful advice and technical support.

· Proactive in maintaining own wellbeing at work.

Develop and manage internal and external relationships

· Build and maintain good working relationships with staff and stakeholders.

· Schedule meetings as required, setting agendas and circulating any papers.

· Work collaboratively across Citizens UK to ensure that interactions meet the expectations of our network and stakeholders.

· Take minutes at meetings as requested at other meetings where necessary e.g. Executive Team, CUK Leadership Team, staff meetings and external meetings.

· Manage and coordinate work within team and colleagues across CUK.

· Effectively liaise with external stakeholders, suppliers etc.

Communications

· Assist with drafting and producing communications e.g. newsletters, emails and other media, liaising with the Comms Team.

· Attend/dial in and take minutes of meetings.

· Provide team and stakeholders with regular, timely communications.

· Attend meetings and represent CUK effectively to audiences in meetings and at events.

Knowledge Management

· Ensure data is handled and managed in a GDPR compliant manner.

· Maintain an electronic filing system, ensuring processes and software are up to date and in working order.

Managing income and resources

· Ensure careful use and stewardship of CUK’s resources when booking venues, travel and incurring other expenses.

· Create and manage admin systems to track income resources effectively.

Contribute towards the CUK mission & strategic objectives Demonstrates enthusiasm and commitment to the function and the core mission of CUK. Reliably implements and participates in the development of policies, procedures, and values in the delivery of work across the team.

Build and manage

projects and achieve

work targets

effectively Identifies opportunities, initiates and manages projects; incl. planning and organising work effectively. Delivers on functional KPIs and targets. Delivers to time and budget.

Learning, expertise

and Inclusion Keeps up-to-date with functional good practice, incl. within third sector. Tains and coaches others giving relevant advice and technical support., incl. ensuring team have access to training and development opportunities. Displays self-awareness of DEI issues and good practice. Considers the impact on direct reports. Acts as a role model for DEI awareness and implementation. Is alert to and manages the impact of DEI issues for direct reports and stakeholders.

Develop and manage

external

relationships Proactively develops and nurtures new and existing relationships that further CUK goals; manages a diverse range of relationships. Seeks feedback and acts to ensure that stakeholders are having a good experience of working effectively with CUK.

Develop and manage

internal

relationships Manages and coordinates their work within team and with colleagues across CUK. Effectively line managers and develops staff. Encourages a culture of transparency and sharing across CUK.

Communications Provides stakeholders with regular comms; ensuring their needs are met with timely, appealing, communication materials. Represents CUK effectively to audiences in meetings and at events.

Knowledge

Management Responsibility for ensuring team members record and store data accurately and GDPR compliantly.

Generate income

and resources Contributes to plans and proposals to grow sources of income/ manage resources. Negotiates with suppliers/ third parties to reduce cost base. Participates in the development of funding proposals.

Safeguarding, Health Proactively undertakes risk assessment and responsibility for team wellbeing.

& Safety & Wellbeing Proactive in maintaining own wellbeing and supporting direct reports in managing their own wellbeing at work.

Personal Specification

(D) Desirable, (E) Essential

Qualifications

QUALIFICATIONS

· Degree or Diploma in Business Administration or associated subject (D)

EXPERIENCE

· Provision of administrative and diary assistance to Executive level (E)

· Experience of handling a wide range of correspondence (E)

· Project management skills to track and monitor progress across teams (E) (D)

· Taking and writing minutes, developing reports and presentations (E) (D)

KEY SKILLS AND KNOWLEDGE

· Able to build relationships with a range of people and communicate clearly (E)

· Advanced level Microsoft Office, particularly Word, Excel, PowerPoint, SharePoint and Outlook (E)

· Diplomatic approach and discretion in handling sensitive and confidential information. (E)

· Previously developed time management and prioritisation skills. (E)

PERSONAL QUALITIES & VALUES

· Ability to take initiative and work independently (E)

· Self-motivated and adaptable (E)

· A positive enthusiasm for working within third sector and aligned with Citizens UK’s values (E)

About the application process

We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.

For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please email us.

Make a Real Difference to Mental Health Across Bedfordshire

We are excited to offer a managerial opportunity within our Recovery Lounges (formerly known as Crisis Cafés), where every evening holds the power to change a life.

Recovery Lounge Manager
Post no: 656
Working Base: Bedfordshire
Area Covered: Leighton Buzzard, Luton, Bedford & Biggleswade
Work Pattern: Flexible across Monday to Sunday. Up to 5 Shifts on site per week. 1 Day at HQ in Flitwick each week. 5:00pm – 11:00pm when working on site. Flexible across the evenings to ensure each team is supported. 1 day a week, to complete admin at head office in Flitwick.
On call sickness manager cover on alternating weekends
Contract type: Permanent
Hours: 35.25 hours per week
Salary: £30,000.00 per annum FTE (£28,581.08 per annum for 35.25 hours per week)

If you’re confident working in fast-paced settings and want to support people in crisis while shaping an excellent, high-impact service, this could be the role for you.

Not only will you make a meaningful difference to people when they need it most, but you’ll also have the chance to grow your own career, working within the leading mental health charity across Bedford, Luton and Milton Keynes.

As our Recovery Lounge Manager, you’ll lead the delivery of this vital service across Leighton Buzzard, Luton, Bedford, and Biggleswade. You’ll guide and coordinate our incredibly dedicated and skilled team of eight Mental Health Support Workers and our volunteers across multiple sites (as above), working closely with NHS partners to ensure every person who walks through our doors receives compassionate, safe, and high-quality support in line with our RICH values.

This is a dynamic, hands-on leadership role—perfect for someone who thrives in fast-paced environments, values meaningful human connection, and is passionate about crisis prevention and mental health recovery.

What You’ll Do

• Champion the day-to-day operation of our Recovery Lounges, ensuring safe, effective, person-centred support, in line with Mind BLMK’s service delivery models, policies and procedures.
• Lead, inspire, and supervise staff and volunteers, fostering growth, wellbeing, and confidence.
• Assess individuals’ needs, offer a community setting where those who struggle with isolation can find engagement, deliver 1:1 support, and help prevent further deterioration or crisis.
• Build strong partnerships with NHS mental health services and local community groups to maximise impact.
• Maintain high standards of safeguarding, health and safety, data management, and service quality.
• Represent Mind BLMK across Bedfordshire, strengthening awareness and engagement with our crisis services.
• Work closely with the Crisis Services Delivery Manager and Operational Crisis Services Manager to deliver a successful and valued service.

You can find more information about in the Role Profile on our website.

Benefits of Working with Mind BLMK

We invest in your wellbeing, growth, and work–life balance. Benefits include:

• 25 days annual leave (pro rata) plus all Bank Holidays (usually 8, pro rata)
• NEST pension scheme with auto-enrolment
• Employer contribution: 3%
• Employee contribution: 5%
• Optional Health Plan
• Learning & Development opportunities, including in-house and external training
• Flexible working available on request (in line with Mind BLMK policy)
• Proud Disability Confident Employer (since 2008)
• Mindful Employer and Mindful Employer Plus signatory – demonstrating our ongoing commitment to positive mental health in the workplace

Closedown: Wednesday 11th March at 5:00pm
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: ASAP

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.

Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.

No agencies please.

Events and Partnerships Manager
Salary: £34,405.00 per annum
Contract: Permanent
Work Pattern: Working full time, Monday to Friday, 37.5 hours a week
Location: WWT Slimbridge, GL2 with some flexibility. Minimum of 2-3 days a week + travel

About The Role

Events are a key component in our visitors’ experience at a WWT site and we have big ambitions to develop and deliver an even stronger calendar of innovative events in 2026 and beyond.

Working with the Head of Interpretation and Programming and the Centre Managers, you will lead on the development of new seasonal events, from ideation and concept stage to multi-site implementation, with the objective of driving new and repeat visitation. You will be responsible for the creation of bespoke ‘home-grown’ events as well as developing partnerships with external organisations that deliver licensed content for branded events.

This is a permanent contract, working full time, Monday to Friday, 37.5 hours a week.

The role will be based at our Slimbridge HQ offices a minimum of 2-3 days a week. It is expected that the role will need you to be present at each of our sites on a regular basis.

About You

You will have good experience in planning and delivering events in a multi-site organisation. You will be passionate about nature and conservation with the desire and ability to create both home-grown and partner-based events that connect and engage our visitors with the Superpowers of Wetlands

To join as our Events and Partnerships Manager you’ll bring:

• Proven experience of creating and managing events in a multi-site visitor facing organisation, leading projects from concept stage, through implementation, to ROI analysis and reporting
• Experience of developing and maintaining external relationships with brands, like-minded organisations, funders and/or community groups
• Excellent project management skills, with proven experience of delivering projects, to budget and on time, bringing teams from different parts of the organisation with you
• Excellent financial management skills with evidence of accountability for budget development, management and control
• Evidence of a visionary mindset with the ability to turn vision into reality; demonstrable creativity with a flair for innovative problem solving, thinking outside of the box and developing test & learn experiences and events
• Brilliant written and verbal communication skills, with the ability to inspire and motivate others when sharing new concepts and ideas, developing strong stakeholder support at all levels

About Us

We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.

Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.

Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?

Why you’ll love working at WWT

• Wake up every day knowing your work is helping to restore wetlands, and our world
• Be surrounded and inspired by our team of passionate, dedicated people
• 33 days annual leave (which goes up to 38 days after 5 years of service) – this includes bank holidays and you have flexibility to take those days whenever you want
• Free entry to all our wetland centres, including your family
• Free car parking and secure bike storage areas
• Colleague discount on shopping and memberships
• Cycle to work scheme
• Contributory pension scheme
• Life Assurance of three times your salary, for peace of mind for your loved ones
• Independent personal, workplace and financial advice from our Employee Assistance Programme

Sound like your kind of role? We’d love to receive your application.

Closing Date: Friday 6th March 2026

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

WWT is an equal opportunities employer and all applications will be considered solely on merit.

No agencies please.

Context

Our vision is to bring hope to every one of our patients across London, when they need us most, where they need us most. Our mission is to use everything we know, our specialist skills and unmatched experience to save lives and ensure the best outcomes for every one of our patients and their families. We’re a charity that works alongside the NHS and our life-saving service is made possible by our supporters.

This is an exciting time to join London’s Air Ambulance Charity. In early 2025, we launched our new 15-year strategy, setting the direction for the service to our 50th anniversary in 2039. This strategy gives us the opportunity to tell the unique story of the service – we see more incidents requiring life-saving care at the scene than any other air ambulance service. London brings unique challenges and our new strategy requires us to tell a broader story of what we do and the impact we have.

Alongside this, we’ve developed an ambitious Engagement Strategy to put the people of London at the heart of our fundraising and marketing. Legacy giving is a critical part of our long-term sustainability, and this role is central to embedding a culture of legacies across the organisation. We’re at the early stages of our legacy programme, so this role presents a real opportunity for someone to grow and develop a successful income stream, as well as ensuring our supporters have meaningful opportunities to make a lasting impact.

About the role

The Senior Legacy Manager will lead the development and delivery of London’s Air Ambulance Charity’s legacy programme, ensuring legacy giving is embedded across fundraising and marketing activity and is front of mind across the organisation.

This role is responsible for managing our legacy marketing programme, working closely with the marketing team to deliver compelling, sensitive and effective activity. The postholder will also oversee our outsourced legacy administration partner, ensuring legacy gifts are processed efficiently, compliantly and in line with best practice, through regular performance monitoring and review.

Working across the Fundraising and Marketing Directorate, the Senior Legacy Manager will champion legacies as a vital form of support, collaborating closely with all teams in the directorate. This will include working with the major donor team to identify and develop high-value legacy opportunities and supporting the community engagement team to integrate in-memory and legacy messaging into the community talks programme and engagement activity within the community.

The role also plays a key part in connecting our legacy and in-memory programmes, working with the community engagement team and the Deputy Director to develop a joined up in-memory strategy that ensures a coherent and compassionate supporter experience.

About the person

You’ll be an experienced and confident legacy fundraising professional with a passion for building long-term impact. You’ll be a strong collaborator who can influence across teams and seniority levels, and a persuasive advocate for the importance of legacy giving. You’ll combine strategic thinking with hands on delivery, ensuring legacy activity is well planned, insight led and supporter centred. Comfortable working across disciplines and a self-starter, you’ll play a key role in embedding a culture of legacies across London’s Air Ambulance Charity.

Events & Fundraising Manager (Maternity Cover)
Hours: 28 - 31 per week (0.7 - 0.8 FTE)
Salary: £38,760 - £41,715 per annum, pro-rata (Salary dependent on skills, experience and knowledge)
Contract: Fixed Term Contract (9 - 12 Month Maternity Cover)
Base: Flexible working, with regular travel to Osney Mead Office, and occasional travel across service area.

Who we are, and what we do

We’re Oxfordshire Mind, the mental health charity, operating across Oxfordshire and Berkshire West.

Our passionate employees and dedicated volunteers are helping people with mental health issues find somewhere to turn for advice, information, and support.

We won’t give up until everyone experiencing a mental health issue gets both support and respect.

About the Role and the Team

The Development Team generate funds to enable everyone experiencing a mental health issue to get both support and respect. We fundraise from corporates, major donors, trusts, events and in the community as well as providing paid-for workplace wellbeing training and consultancy services. We thrive on delivering an excellent experience for all our clients and supporters to build a valued community.

The Events and Fundraising Manager is one of four key Manager roles in the Development Team, responsible for providing excellent stewardship for our supporters, donors and sponsors, whilst generating six-figure income targets that underpin the charity’s impact.

This role works closely with the other fundraising colleagues, Volunteer, Communications, and Finance teams, to deliver unrestricted income, and growing a loyal supporter base across an annual calendar of exciting events and opportunities

About You

We are currently looking to recruit an Events & Fundraising Manager and would really welcome applications for it.

We would really like to know how your skills and experience match our requirements. If you feel they do, please tell us how you meet the below requirements:

• Knowledge of best practice and regulatory guidance for charity fundraising in an events and community setting
• Awareness and compassion to the needs of people living with mental and emotional health problems
• Familiar with fundraising and digital/online giving platforms
• Experience of planning, budgeting and delivering income against targets
• Delivery and management of similar scale of income from charity events (five and six-figure fundraising income)
• Experience in events fundraising or similar roles, with demonstrating interest and understanding of fundraising principles and techniques
• Experience with using CRM systems, email software, websites and social media platforms to nurture income
• Line management of individuals, or small teams and/or experience of managing teams at events, including volunteers
• Able to work collaboratively with other teams and create joint solutions
• Ability to travel extensively throughout Oxfordshire and Berkshire
• Good relationship building skills, to effectively engage with donors, volunteers and event participants
• This role involves out of hours working and a willingness to work flexibly is required
• Event management, team resourcing and scheduling skills
• Attention to detail and proofing skills
• Self-motivated and results-oriented with the ability to work independently and as part of a team
• Knowledge/Understanding of our values.

Closing date: 9am on Monday 9th March 2026
Shortlisting date: 9th & 10th March 2026
Interview date: W/C 16th March 2026
Interview location: 2 Kings Meadow, Osney Mead, Oxford, OX2 0DP

Interested?

For more information and to complete your application, please click the 'Apply on Company website' button.

You will be taken to the next stage where you can find out more information, download the full job description and complete your application by following the instructions (you may need to scroll down).

Please ensure that you match your skills and experience against the above and provide details and evidence of this in your application. If you don't provide this you may not be shortlisted for the role.

We welcome applications from people from all sections of the community, irrespective of race, ethnicity, gender, age, disability, sexual orientation, religion or belief. We are unable to provide sponsorship for visa applications.

Oxfordshire Mind is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment.  We therefore require a Disclosure and Barring Service check, for all our roles. The level of which will vary depending on the nature of the role.

No agencies please.

Job Title: Trusts and Foundations Manager
Reporting To: Head of Trusts & Foundations
Manages: Trusts and Foundations Officer
Location: Remote (Occasional travel to Leicester office & other UK locations as necessary)
Contract: Permanent
Hours: Full time (36 hours per week).
Salary: £36,200 per annum

About Home-Start UK

Home-Start is a federated charity consisting of a central national office – Home-Start UK - and over 170 geographically dispersed local Home-Start organisations, all working together under the same identity.

We recognise that being a parent has never been easy. Every Home-Start volunteer is trained to work alongside parents to overcome the challenges they are facing. We work with parents to build on their strengths and give them the support that they tell us they need. We offer no judgement – just compassionate, confidential help and expert support. This peer-to-peer support is key to the difference Home-Start makes and often our volunteers have lived experience of the challenges their families are facing themselves.

About The Role

Home-Start UK is looking for a Trusts and Foundations Manager to join the Trusts and Philanthropy Home-Start UK team. A highly motivated and results-focused fundraiser, you will play a pivotal role in raising funds for our work with parents and children across the UK.

This role is perfect for someone looking take their next step in trust and grant fundraising. Home-Start UK has a wide portfolio of grant funders, who support our work with grants and donations of around £2m each year. This income funds brilliant projects right across the Home-Start movement, from groups for army families, to volunteer perinatal mental health training, to large-scale initiatives to increase volunteer numbers. Our Trusts and Philanthropy team is central to the delivery and development of great support for families, and for ensuring Home-Start UK has the capacity it needs to deliver high quality services and support to our network. No two days here are the same, and we work closely with colleagues right across the organisation.

We are looking for someone who is organised and detailed-oriented, with a love of writing and who can build strong relationships with funders and colleagues. As the Trusts and Foundations Manager you will manage key funder relationships, submit compelling applications, develop end-of-grant reports and gather inspiring real-life stories from our network of Home-Start charities.

You will be part of the Trusts & Philanthropy team and be managed by our Head of Trusts and Foundations who is keen to support your development in this role.

The people at Home-Start are its most important resource. Home-Start UK has been accredited with Investors in People since March 2005, which recognises the commitment we give to developing our staff.

Benefits of working for Home-Start

• Flexible working
• Family friendly policy
• PayCare health cash plan
• Enhanced employer contribution pension
• Learning and development

If it sounds like your type of challenge, we would be delighted to hear from you.

The closing date for applications is 6th March 2026 at 4pm.
First stage interviews will take place virtually on Monday 16th March.
Second stage interviews will take place virtually on Monday 23rd March.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Home-Start UK is committed to Equality of Opportunity and Diversity. We wish to encourage applications from all parts of the community irrespective of gender, race, colour, age, sexual orientation or disability.

No agencies please.

Salary: £45,000 - £50,000 FTE (3 days per week pro rata - £27,000 - £30,000)
Contract: 6-month FTC – 3 days per week. Must be able to start ASAP
Location: Hybrid – on average 1 day per week Tooting
Closing date: ASAP – applications reviewed on a rolling basis.
Benefits: 25 days holiday (pro-rata), Personal annual training budget, Employee Assistance Programme

We have a great opportunity for a Project Manager – Capital Works & Compliance, working for a small but mighty youth-focused social enterprise that empowers young people from low-income backgrounds to build enterprising futures. Reporting to the Chief Executive Officer, this role is ideal for someone who thrives in a hands-on environment and is motivated by the chance to directly influence the safety, quality, and long-term sustainability of a community-driven workspace supporting young entrepreneurs.

As part of this role, you lead the planning, coordination, and delivery of a portfolio of capital works projects, maintaining strong oversight of budgets, risks, stakeholder communications, and project governance.

To be successful as the Project Manager you will need:

• Proven experience managing capital works or property projects
• Strong understanding of building compliance and health & safety
• Experience overseeing contractors and key stakeholders, with excellent organisational and communication skills

If you would like to discuss this role with us please contact us and quote the reference 2882HB.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received the charity reserve the right to end the application period sooner.

Ready to take on a Project and Delivery Manager role where your work supports a meaningful cause?
 
This is a great opportunity to join a purpose-led organisation in the education and research space as a Project and Delivery Manager, supporting the delivery of important research projects that inform educational initiatives and improve outcomes for schools and learners.
 
This role would suit someone who enjoys planning, coordinating, and delivering complex projects, collaborating with a variety of stakeholders, and seeing tangible results from their organisational expertise.
If you have previous experience in project delivery and operations, particularly within a membership, non-profit, or education-focused setting -  this could be the role for you!
 
Role: Project and Delivery Manager
Organisation Type: Purpose-led education/research organisation
Salary/Rate: £24 per hour
Working Arrangements: Hybrid, 3.5 days per week, minimum with at least 50% of working days required to be on site.
Location: Slough / Thames Valley region
Employment Type: Temporary position
Duration: 3 Months approx.
Closing Date: CVs are being reviewed on a rolling basis - early applications encouraged!
 
The Role:
 
As the Project and Delivery Manager, you’ll play a central part in ensuring the smooth operational delivery of a portfolio of educational research projects, from surveys and trials to assessments and evaluations.
 
Your responsibilities will include:
 

• Planning, coordinating, and monitoring project timelines, budgets, and quality standards.
• Leading school recruitment and engagement activities to meet project targets.
• Preparing materials, correspondence, and project documentation.
• Supporting internal teams and external partners to ensure seamless project delivery.
• Training project staff, including coders, markers, and Test Administrators.
• Maintaining accurate records and ensuring data integrity across multiple systems.
• Managing external suppliers and delivery teams to meet project requirements.

 
About You:
 

• Degree-level education or equivalent experience.
• Experienced in supporting or managing projects within professional or non-profit settings.
• Comfortable working with large datasets and tracking multiple workstreams.
• Strong organisational, problem-solving, and communication skills.
• High attention to detail and ability to work independently while contributing to a team.
• Interest in research, education, or programme delivery.
• Experience with Microsoft 365 or project management platforms is desirable.

 
Why Apply?
 
Join a purpose-driven organisation where your work directly contributes to meaningful educational research.
Work on a variety of exciting projects with opportunities to develop and showcase your project management expertise.
Collaborate with a passionate and supportive team while building valuable experience in the non-profit and membership sector.
 
Interested?
 
CVs are being reviewed on a rolling basis - early applications are encouraged.
Apply now to be part of a dynamic, impact-driven team delivering high-quality research projects.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Job Title: Project Manager – Northern Futures
Salary: £36,849 – £41,234 per annum
Hours: 37 hours per week
Contract: Fixed Term until 31 March 2027
Location: Lobley Hill Community Centre, Gateshead – Programmes operate across the North East of England.

About us

Groundwork NE & Cumbria is a long‑established environmental and community charity with over 30 years of experience creating greener, healthier and more resilient places across the region. Our mission centres on Creating Better Places, Improving People’s Prospects, and Promoting Greener Living, helping communities thrive no matter the challenges they face.

We deliver hundreds of locally‑led projects each year, including initiatives that support young people into education, training and employment, helping them overcome barriers, build life skills, and reach their full potential.

About the role

Working closely with the Youth Programmes Manager, you will lead interdisciplinary teams to achieve performance, quality and compliance targets, ensuring the smooth and effective delivery of high‑quality services to beneficiaries. Using strong project management practice, you will motivate and enable your team, driving contract compliance and supporting continuous improvement.

This role focuses exclusively on the Northern Futures programme supporting 18–24‑year‑olds who are economically inactive and living with physical or mental health conditions, helping them gain meaningful work experience and receive personalised 1‑to‑1 support from Employment Coaches as they move towards employment, education or training.

You will also play a key role in developing the programme by identifying, applying for and managing smaller community‑focused projects that enhance support for participants and strengthen the wider impact of Northern Futures.

You will work solely on the Northern Futures programme, funded by North East Combined Authority

About you

We’re looking for someone who:

• Has strong project management experience, ideally within employability, youth services, community development or similar sectors.
• Thrives in a fast-paced environment and is confident making decisions under pressure.
• Has excellent relationship-building, leadership and communication skills.
• Understands compliance, performance management and quality assurance.
• Can inspire and enable teams to deliver high-quality services.
• Brings a passion for supporting young people to overcome barriers and achieve their potential.

A full driving licence and the ability to work flexible hours when required would be beneficial.

Closing date: Midnight on Tuesday 17th March 2026
Please note, should we receive a high volume of applications, we may look to close the role early, therefore we recommend an early application.
We reserve the right to close this advert at any time.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Make yourself at home:

We want you to be yourself at Groundwork and we value everything that makes you unique. We recognise and celebrate your difference and together we make Groundwork a special and great place to work. As a Disability Confident employer, we offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role.

At Groundwork we ensure that we provide a safe environment for adults, children and young people to take part in any activity or service that we organise. We are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people we appoint are suitable to work with our children, young people and adult

This role is subject to an Enhanced Disclosure endorsed by the Disclosure and Barring Service.

This role is not eligible for UK Visa Sponsorship – the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

No agencies please.

The opportunity to help organise one of the world’s biggest global health events in 2028.

Job title: ICTMM Events Manager
Reports to: CEO
Hours of work: Part time initially, moving to Full-time
Salary: £35,000 - £40,000 per annum FTE, subject to experience
Job type: Fixed term contract to end September 2028
Location: London Office + Travel

Job summary

The Royal Society of Tropical Medicine and Hygiene (RSTMH) is a charity that supports members who work in, or are interested in, tropical medicine and global health.

In September 2028 it is hosting the International Congress for Tropical Medicine and Malaria (ICTMM) on behalf of the International Federation for Tropical Medicine (IFTM), in Liverpool, UK.

ICTMM 2028 expects to receive over 1,500 attendees, hopefully with over 40% coming from outside of Europe. It is an educational meeting with a high proportion of the content driven by abstracts. The event is being delivered by RSTMH with the support of a Professional Conference Organiser (PCO).

The ICTMM Events Manager has responsibility for coordinating the development and delivery of ICTMM 2028 at RSTMH, working with the RSTMH team, the PCO, the event venue ACC Liverpool, IFTM, and other suppliers.  The individual would be based at RSTMH where the role would start on a part-time basis and move to be full-time 17 months before the event.

The role requires an able self-starter who understands the logistics and considerations of running a scientific, abstract-driven event of 1,500+ attendees, of working with a PCO and of educational events attended by a high number of international guests.  There will be some travel to Liverpool and the role would require some overnight stays there before and during the event.

The candidate needs to have excellent event and project management skills, communication and relationship building skills, and be organised and flexible with a great attention to detail.  They should be as comfortable developing an events strategy as answering queries about tickets sales and negotiating sponsorship. Alongside delivering the ICTMM meeting there are opportunities for partners to deliver events at the same venue, which are also the responsibility of the events manager.

The role will start as three days per week and then move to be full time as we approach the event. The current expected timings are:

• 1 April 2026 to 31 March 2027 – 21 hours/3 days per week
• 1 April 2027 to 30 September 2028 – 35 hours/ 5 days per week

Up to 1 April 2027 the role will be office-based in our London (Bloomsbury) offices, although there is flexibility to set your own days between Tuesday to Fridays (working hours must include our core times of 10am – 4pm).

The role may also require work in the evenings or weekends and potential time staying in Liverpool.

Main responsibilities

• Develop a comprehensive project plan for all aspects of ICTMM 2028, working with the PCO, and be responsible for ensuring all stakeholders meet deadlines leading up to the event
• Coordinate stakeholders working on ICTMM 2028, ensuring all are up to date with progress and relations run smoothly – including RSTMH, PCO, conference venue, IFTM, ICTMM Strategic, Sponsorship and Scientific Committees and other third parties
• Work with RSTMH CEO to recruit Scientific Committee Chairs and members, develop a long list of partners and sponsors for funding and support, and develop legal agreements for these
• Develop and disseminate accurate and timely content about ICTMM through a dedicated website, a dedicated newsletter and other marketing materials, which is high quality and accessible
• Work with the RSTMH CEO and PCO to deliver sponsorship and other financial support for the event
• Help coordinate meetings of the ICTMM Committees where needed
• Assist the PCO with activities to maximise attendance to the event
• Help organise travel and accommodation, plus assist with visas for speakers and sponsored attendees
• Oversight and responsibility for the budget and re-forecasting of income and expenditure for the event
• Work with the PCO on the logistics of the event management e.g., exhibition space and registration
• Assist RSTMH and the Scientific Committee to secure plenary speakers, assisting with logistics
• Establish and manage a system to monitor and evaluate progress towards ICTMM 2028
• Manage all ICTMM event enquiries that come through to RSTMH and forward to the relevant team
• Develop systems and processes to ensure we capture all data from ICTMM into our CRM

Person specification

• Strong event and project management and organisational skills
• Excellent problem-solving skills with a proactive approach and mind-set
• Excellent communication skills, both written and verbal
• Experience working on long-lead times for large events, with involvement in all aspects of the event planning process
• Brilliant time management and task prioritisation skills
• Meticulous attention to detail
• Good writing skills and ability to produce creative content
• Relationship building skills, being able to inspire others and bring them with you
• Professional and articulate
• Experienced team player – able to fit in and work with other team members
• Interest in tropical medicine and international health
• At least 3 years’ proven track record of managing and delivering successful national and, ideally, international events, measured in terms of attendance, budgets, and achieving sponsorship
• Understanding or experience in coordinating events of the scale and diversity of ICTMM 2028
• Experience working with PCOs, Committees, and ideally Board members and high-profile speakers 
• Numerate with experience of budget management including forecasting and financial monitoring
• Experience of working with a CRM system, running reports and analysing data as needed
• Willingness to work unsocial hours, and to travel outside of London, with reasonable notice

The deadline for this role is 5pm GMT 4th March.
N.B. We will be interviewing candidates as applications are received and so may close the application process early. Please do apply as soon as possible.

Please click the apply button and send us your cv and a supporting statement of no more than 1,000 words (where it asks for your cover message or covering letter) which lays out clearly how your experience matches the key responsibilities and person specification.
lease also include a statement to confirm if you are able to work in the UK without a visa.
N.B. Applications submitted without a supporting statement may not be considered.

No agencies please.

Job Title: Clinical Administrator

Salary: c.£25,000 per annum

Hours: Full time, 37.5 hours per week, Monday to Friday, 9:30am to 5:30pm. This post is open to job sharing.

Contract Type: Permanent

Location: Birmingham

Reports to: Centre Manager

 

THE CHARITY

Suicide is the leading cause of death of men under 35 and three quarters of those who die by suicide are men. James’ Place exists to save the lives of men in suicidal crisis through delivering clinical services. We are a charity currently offering free, life-saving therapy to suicidal men at our centres in Liverpool, London and Newcastle.

James’ Place was set up by Clare Milford Haven and Nick Wentworth-Stanley in 2008 after their twenty-one-year-old son, James, died by suicide ten days after a minor operation. James had no history of mental illness or depression and had sought urgent help for anxiety and suicidal thoughts but didn’t find it.   

James' Place was set up to make the experience of finding help as easy as possible. We offer men who are experiencing a suicidal crisis a brief, intensive, therapeutic intervention in a safe environment. Men who walk through the door at James’ Place will be in a space where they feel valued and respected.  We provide a calm and peaceful environment both inside the centres and in our outside spaces, accessible to men who visit us as well as their friends and families. We have so far treated over 4,300 men who might otherwise have been unable to access the support they desperately need.

In early 2026 we will be opening our fourth centre in Birmingham. Our new centre in Birmingham will be there to support suicidal men living in the West Midlands.

THE OPPORTUNITY

We are looking to recruit a Clinical Administrator to support the administration and operations processes at our new James’ Place centre in Birmingham, due to open in Spring 2026. You will be the first point of contact for men who are experiencing a suicidal crisis and their supporters and will take a key role in in facilitating a warm and welcoming introduction to the centre. You will be expected to set and maintain the tone of the experience at James’ Place and provide efficient and effective administrative support to the centre team. Under the guidance of the Centre Manager, you will process referrals, conduct accurate record keeping and help to ensure the centre runs safely and smoothly.

KEY RESPONSIBILITIES

Clinical Administration

· Covering daily administrative tasks and duties at James’ Place Birmingham including:

· Being the first point of contact for referrers and men in distress, greeting visitors, answering the phone, booking appointments, and responding to email enquiries.

· Dealing with enquiries over email and telephone, scheduling/amending appointments and taking messages as required.

· Speaking to men in distress who have contacted the centre and, where appropriate, taking self-referrals over the phone.

· Processing referrals and maintaining accurate records at all times in line with our administrative procedures.

· Supporting users of the service to access information about other agencies.

· Maintaining an effective appointment system ensuring all the resources at James’ Place are used efficiently.

· Recording and collating data to support the effective evaluation and monitoring of James’ Place.

· Providing admin support to the wider team as required e.g. recording and sharing meeting minutes.

Operations

· Maintaining a safe and tidy environment in all areas of the centre and monitoring/replenishing stocks.

· Supporting the Centre Manager to conduct routine Health & Safety checks and assessments.

· Completing electronic filing, shredding, and general office admin.

· Providing occasional administrative support to the Centre Manager, Head of Centre, and the Senior Management Team. 

· Following Health and Safety procedures around safety alarms, security, heating, lighting, electrical equipment, and lone working.

· Managing refuse and recycling collections, ensuring it is collected by the contractors each week.

Values

· Welcoming men and their supporters into the centre, maintaining a calm and caring approach with all those who are seeking support from our services.

· Treating every person who contacts us with respect and offering them support in line with our values, policies, and procedures.

· Demonstrate commitment to the James’ Place values of Focus, Bravery, Respect, Compassion, Professionalism, Collaboration and Hope through all aspects of work.

PERSON SPECIFICATION

This role requires someone with both excellent people and organisational skills and the ability to communicate compassionately, both verbally and in writing, with a range of stakeholders. Your administration skills will be vital, and you will be able to work with a broad range of IT, including shared Outlook inboxes and calendars. You will feel comfortable using the full Office 365 suite and have the necessary organisation skills to maintain the highest standards of record keeping.  You will support the wider teams to deliver our effective intervention, therefore an ability to work collaboratively is essential. You will be able to work proactively and have a high level of attention to detail.

Essential

Knowledge, Skills and Experience

· Strong communication skills, both written and verbal

· Excellent interpersonal skills with the ability to remain calm and caring in challenging situations

· Ability to manage time effectively, prioritise workload and meet deadlines

· Ability to maintain accurate records and follow set procedures

· Strong IT skills with the ability to learn new systems quickly and efficiently

· Knowledge of relevant Data Protection Regulation

· Knowledge and understanding of safeguarding procedures

· Ability to work in a therapeutic environment

· A high level of attention to detail

· Ability to maintain your own personal safety and the safety of colleagues and visitors to the centre

Values

· Ability to engage with James’ Place values

· Ability to promote people’s equality, diversity and rights

· Ability to work collaboratively and demonstrate commitment to co-production

· Ability to be transparent, honest and show discretion when needed

· Commitment to suicide prevention and working with men in a suicidal crisis

Desirable

· Experience of working in a therapeutic environment or health-based setting

· Knowledge of relevant Health and Safety procedures

WE OFFER

· A 7% employer contributory pension scheme

· Family friendly policies

· Death in service insurance scheme

· 25 days plus bank holidays leave entitlement (FTE), including enhanced holiday allowance with incremental rises after qualifying period

HOW TO APPLY

To apply, please see instructions on the attached document.

Closing date: 9am on Wednesday 11th March 2026

Interview date:

First round interviews aim to be held w/c 16th March via MS Teams

Second round interviews aim to be held w/c 25th March in person

Our aim is to a team who are representative of the communities of men who will access treatment at James' Place Birmingham. We particularly encourage applications from underrepresented groups and those who have experience delivering therapy within culturally diverse communities, particularly in widely spoken languages within those communities.

James’ Place is committed to promoting a diverse and inclusive community. Our aim is that no job applicant, temporary worker or employee receives less favourable treatment on the grounds of age, disability, gender and transgender status, race and ethnicity, religion and belief (including no belief), marriage or civil partnership status or sexual orientation.

If you have a disability or health conditions which means you'd benefit from any adjustments to the interview process to help you perform at your best, please do let us know in advance.

Any job offers made are subject to the receipt of two relevant satisfactory employment references. We expect this to include one from your most recent or current employer. Any job offers made are also subject to a satisfactory DBS check and a Right to Work in the UK check.

Our Second Home (OSH) is the UK’s youth movement for people with refugee backgrounds. We support young people to build community, become leaders, and flourish into adulthood in the place they call home.

Each year, hundreds of young people from dozens of countries and living in London & Bristol take part in our residential programmes, leadership training and youth hubs. Our residentials are often the first step – immersive, relationship-rich spaces where young people connect, reflect and begin to see themselves as leaders. From there, many move into leadership training and take on volunteer roles within the movement.

Our work is youth-led and rooted in lived experience. We are now implementing our 2025–2028 strategy, focused on strengthening quality, embedding learning and ensuring our growth is sustainable and safe.

The Head of Programmes is a senior leadership role, reporting to the CEO and managing two senior colleagues. You will hold responsibility for the quality, coherence and safeguarding of all programme activity.

Responsibilities (abridged - see attached job description)

Programme Leadership & Strategy in Practice

• Lead implementation of OSH’s 2025–2028 programme strategy.

• Oversee the design, quality and coherence of residentials, leadership training and hubs.

• Take operational responsibility for residential delivery, including participant referrals, recruitment of staff and freelancers, programme content and educational standards.

• Attend and lead approximately five residential programmes per year.

• Identify opportunities to strengthen youth engagement and leadership pathways as the organisation scales.

• Ensure programme data is accurately recorded and used to improve delivery.

Team Leadership

• Line manage the Communities Manager and Leadership & Volunteering Manager.

• Provide structured supervision, clear objectives and professional development support.

• Ensure strong coordination between hubs, residentials and leadership pathways.

• Build a culture of accountability, reflection and continuous improvement.

Safeguarding & Welfare

• Act as Deputy Designated Safeguarding Lead and serve as DSL at events as required.

• Ensure safeguarding practice is robust, consistent and embedded across all activities.

• Respond to safeguarding and behavioural issues appropriately and oversee safe recruitment processes.

Partnerships, Budget & Oversight

• Maintain referral partnerships and represent OSH externally where appropriate.

• Hold programme budgets within agreed limits and ensure financial discipline.

• Embed monitoring, evaluation and reflective practice across the programme team.

Experience & Competencies (abridged - see attached job description)

Essential

• At least 5 years’ experience in youth or youth-centred programming, including residential or intensive settings.

• Experience designing and delivering leadership development or informal education programmes.

• Strong facilitation and training skills.

• Demonstrable experience managing staff and developing teams.

• Strong understanding of safeguarding practice and willingness to act as Deputy DSL.

• Experience working with young people from refugee or asylum-seeking backgrounds, or strong understanding of the issues affecting them.

• Ability to balance strategic oversight with hands-on delivery in a part-time senior leadership role.

• Strong organisational skills and commitment to inclusive, youth-led practice.

Desirable

• Level 3 Safeguarding training.

• Experience managing programme budgets.

• Experience contributing to organisational strategy or scaling programme models.

• Familiarity with Google Workspace, Beacon CRM, MyConcern or similar systems.

• Lived experience of migration or displacement.