Policy development jobs

We are seeking a purpose-driven and forward-thinking Director of Finance & Strategy with essential third sector experience, who is passionate about using their financial expertise to create meaningful impact and drive positive change in the world, while embracing technology and AI to strengthen, modernise, and evolve The Zahra Trust’s finance function.
This is a strategic leadership role that combines strong financial control with a clear focus on systems, data, and revenue insight. You will be responsible not only for financial governance, but also for building the infrastructure that enables the organisation to understand income performance, identify opportunities for growth, and respond quickly to changes in revenue.
You will also ensure that the organisation operates in line with charity finance regulations and best practice across all jurisdictions in which we operate.
You will play a central role in ensuring that financial data is accurate, accessible, and actionable — supporting decision-making across fundraising, marketing, and programme delivery.

We’re growing our Criminal Justice Services and bringing in a range of roles that really matter. This work is about supporting people in the secure estate who have experienced trauma and sexual harm, and making sure support is actually accessible, not just in theory, but in practice.

Our Outspoken service delivers trauma therapy to residents across the secure estate, particularly those who have experienced ACEs or sexual harm. It’s a space focused on safety, trust, and meaningful therapeutic work.

Our Outspoken Navigators are often the first point of connection. They support people in accessing the right help, whether that’s through assessments, regular check-ins, lower-intensity support, or helping them find the right pathway.

Why Join Us?

• a competitive salary.
• annual leave package with incremental rises plus bank holidays.
• company sick pay.
• Birthday annual leave.
• monthly clinical supervision.
• pension contribution.
• and a range of discount and benefit programmes.

At We Are Survivors, we care deeply about making sure male survivors can access support wherever they are. That includes the spaces that are often overlooked.

Employee Relations Advisor

Location: London – Hybrid working (2 days per week in the office)
Contract: Permanent
Salary: £22-24 per hour via umbrella company

Make a real impact through brilliant people management

Goodman Masson are excited to be recruiting an Employee Relations Advisor to join a busy, values-led organisation delivering a high-quality, proactive HR service. This is a fantastic opportunity for an experienced HR professional who thrives in a fast-paced, customer-focused environment and is passionate about enabling managers to get the very best from their people.

You’ll be joining a large and very supportive ER Advisor Team of around 15 and partner closely with managers across the business, providing expert, pragmatic advice that drives performance, builds capability and minimises employee relations risk.

What you’ll be doing

As an Employee Relations Advisor, you’ll play a pivotal role in delivering an effective and responsive HR service. Your key responsibilities will include:

• Partnering with managers to improve people management capability and confidence
• Providing expert advice and coaching on employee relations matters, including absence, performance, wellbeing and employee engagement
• Managing disciplinary and grievance cases independently, ensuring fair, consistent and legally compliant outcomes
• Supporting organisational change projects, including restructures, consultations and redundancy processes, in line with policy and employment law
• Building strong, trusted relationships with stakeholders across the organisation to deliver practical, customer-focused HR solutions
• Working closely with HR Business Partners, Recruitment teams and external providers to deliver joined-up people solutions
• Ensuring HR policies are up to date, legally compliant and consistently applied
• Maintaining accurate HR records and systems (including iTrent) and supporting KPI reporting
• Identifying risks and gaps in ER processes and proactively recommending improvements
• Supporting establishment budget management within relevant business areas

What we’re looking for

We’re looking for a confident, credible HR professional who enjoys working collaboratively and isn’t afraid to take ownership. You’ll bring:

• CIPD qualification (or equivalent relevant experience)
• Strong technical knowledge across employee relations and employment law
• Proven experience managing disciplinary and grievance cases independently (essential)
• Housing Association experience – highly desirable
• Public Sector experience – highly desirable
• Exposure to complex ER casework (desirable but not essential)
• Demonstrable experience influencing and advising senior managers
• Excellent written and verbal communication skills
• Strong organisational and project management skills, with the ability to multitask and meet deadlines
• A proactive, solutions-focused approach and commitment to continuous improvement
• High levels of IT literacy, including advanced use of HR systems and MS Office
• Coaching qualification (desirable)

The organisation is looking for the successful candidate to start ASAP but are happy to wait up for a month notice period for the right candidate.

If you’re interested, please send your CV highlighting the relevant experience in bullet points under each of your previous roles (not just in your profile summary).

Please then email your updated CV to [email protected] as soon as possible to maximise your chance of being shortlisted for interview.

Hearing Dogs for Deaf People – High Value Events Team Manager
Location:Hybrid working with some travel to Hearing Dogs offices in either Buckinghamshire or East Yorkshire.
Salary: £55,000 per annum.
Contract: Permanent, full-time hours. 

Hearing Dogs for Deaf People, whose mission is build confidence, companionship and connection for people with hearing loss, is seeking a High Value Events Team Manager to lead the development and delivery of inclusive, inspiring and impactful high-value event experiences that deepen relationships and generate transformational philanthropic support for the charity.

Hearing Dogs for Deaf People has been creating life-changing partnerships between hearing dogs and deaf recipients since 1982. As well as acting as an ear to their partners and alerting them to sounds, the charity’s clever and expertly trained dogs help deaf people to live life with confidence and independence, whilst providing love and emotional support.

Following on from a strategic review, the charity is now building a new Income Generation Directorate, to enable them to transform many more lives across the UK. This role will be critical to help Hearing Dogs reach their goals to significantly grow and diversify income.

With a strong focus on values-led, relationship-based fundraising, this role will provide strategic leadership to the charity’s new High Value Events function, bringing a consistent, high-quality approach to engagement, cultivation, fundraising and stewardship events. The post-holder will ensure that events are inclusive, mission-focused and deliver strong return on investment, building long-term commitment among principal and major donors, trusts and foundations, corporate partners and senior volunteers.

The ideal candidate will be a strong leader with a background in planning and delivering high-value fundraising or engagement events generating £100k+. You will have worked with high-value supporters, including high net worth individuals, committees and senior stakeholders, and will have a strong track record of working to income targets and maximising fundraising return on investment. Excellent organisational and communication skills will be combined with the ability to engage and influence a wide range of audiences. You will be creative and proactive, with a collaborative and inclusive approach to work, alongside the ability to communicate impact clearly and compellingly.

This is an exciting opportunity to shape the direction of High Value Events at an organisation which is changing people’s lives every day, and where you have the flexibility of working remotely or spending time at Hearing Dogs’ stunning bases in Buckinghamshire or Yorkshire, with friendly and passionate staff and their four-legged friends.
 

If you want to lead the pack and help deaf people live well with hearing loss Please download our Candidate Pack for further information [PDF], which includes details on how to apply.

Closing date: Monday 20th April, 9.00 am. 

Independent Domestic Violence Advocate – Male Victims

Do you want to join a committed and inspiring team? Do you want to help make a real difference every day?Do you want to contribute to change & improve the quality of lives of male survivors of domestic abuse?

If so then we are looking for a proactive and compassionate Independent Domestic Violence Advocate (IDVA) to join the Ashraya Project supporting Male Victims & Survivors. 

This role is hybrid, working from home and the office in London and also involves regular travel throughout the area.

Position: 6662 Independent Domestic Violence Advocate – Male victims

Location: Greater London

Hours: Monday to Friday - Flexible dependent on service delivery and client need

Contract: Fixed Term, until 31.03.27

Salary: Qualified: Total £32,383.00 per annum - (FTE £29,583.00 per annum plus £2,800.00 per annum London Weighting Allowance) Unqualified: Total £30,552.00 per annum - (FTE £27,752.00 per annum plus £2,800.00 per annum London Weighting Allowance)

Closing Date: 30th April 2026. We reserve the right to close this vacancy early, if enough suitable applications are received.

The Role

As an Independent Domestic Violence Advocate you will ensure that male survivors’ safety & housing needs are met.  You will provide specialist support at the moment of crisis, providing advocacy & support to access safe accommodation ensuring the safety, security & dignity of service users & their children.

Key Responsibilities:

• Ensure that male survivors’ safety and housing needs are met by supporting survivors to access safe accommodation
• Provide a pro-active, high quality, frontline service to victims of domestic abuse through on-going risk assessment, individual safety planning, advocacy, emotional and practical support.
• Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse to keep safety central to all services for victims of domestic abuse
• Promote the service and raising awareness of issues arising, minimising barriers and improving access to support

About You

Ideally, you will have knowledge about legal remedies for domestic abuse victims and have experience working with drug, alcohol, and mental health issues. An understanding benefits, housing, and homelessness would also be beneficial.

You will need:

• Experience of providing support those affected by domestic abuse 
• An understanding of the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children
• Knowledge of safeguarding issues, and the legal responsibilities surrounding these issues.
• A good understanding of Housing Law to be able to provide up to date advice and information on housing related needs
• Strong communication, negotiation and advisory skills, both written and verbal when interacting with a range of agencies and individuals.
• An understanding of commitment to equal opportunities and diversity issues in policy and practice.
• Strong crisis management skills and the ability to deal with stressful and difficult situations.

We particularly welcome applicants who are male, as they are under-represented in the provision of support to domestic abuse victim survivors.

If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.

In Return…

Benefits include:

• Flexible Working Options: Including hybrid working.
• Bonus: £500 bonus paid on successful completion of probationary period (pro-rata for part time roles)
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.
• Practice Support: Clinical supervision and group reflective practice

About the Organisation

This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events.

As part of the commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. The charity is also a Disability Confident Employer and provides a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition, which you believe may affect your performance during any aspect of the selection process, the team will be happy to make reasonable adjustments to enable you to perform at your best.

You may have experience in areas such as Housing, Homelessness, Mental Health, Care, Outreach, Crisis, Family, Children, Housing Support Worker, Homelessness Support Worker, Mental Health Support Worker, Care Support Worker, Outreach Support Worker, Crisis Support Worker s, Family Support Worker, Children’s Support Worker, IDVA, IDVSA, Abuse, Advocate, Advocacy.

Please note this role is being advertised by NFP People on behalf of our client.  #INDNFP

Trust and Foundations Fundraising Lead

£36,000 - £40,000 pa + benefits (including 25 days annual leave and pension)

Leatherhead, Surrey / Hybrid

About the role

Join Rainbow Trust Children’s Charity and play a vital role in ensuring our teams can support families facing the unimaginable, helping us make a real difference.

We are looking to appoint a full-time Trust and Foundations Fundraising Lead (35 hours per week) to lead and develop Rainbow Trust’s trusts and foundations fundraising programme. You will manage relationships with charitable trusts and foundations, raising the funds we need to deliver and grow our support services.

Our Philanthropy team is an ambitious team with a well-established fundraising programme, playing a significant role in raising £5.7m a year to fund our support services and with plans to grow income over the next 3-5 years. We have an established portfolio of funders, giving low level gifts to six figure donations and you will have the opportunity to work on large applications.

• You will cultivate strong working relationships with a portfolio of trust and foundations, including five- and six-figure grants.
• Increase Trust’s engagement and support of the charity, through reports, meetings, and phone calls.
• Through the identification and research of new prospective trust funders, you will find creative ways to engage with them to secure funding.
• You will also collaborate with internal teams to develop strong cases for support and impact measurement.

What we’re looking for:

• Excellent research and writing skills, preferably with experience of successfully securing four- or five-figure gifts from charitable trusts and foundations
• The ability to work effectively with a range of internal and external people – including trust managers and trustees to build great relationships and influence
• Knowledge of the requirements of trust funders, the principles of application-writing and effective project reporting and of managing a funding portfolio or similar
• A persuasive and open communicator - the ability to develop and submit high-quality and compelling funding proposals and reports to trusts, working closely with colleagues across the charity

• Committed to providing the highest level of donor care, including creative stewardship for funders, meeting all grant terms and conditions and responding effectively and promptly to enquiries received from donors, funders and prospects.

Why join us?

We’re proud to be a Two-Star Best Companies Top 50 mid-sized organisation and a Top 10 Charity, and we’re committed to creating a great place to work. You will benefit from:

• Flexible working hours to balance home and working life.
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand.
• Company car for front line care posts.

• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time).
• Time off in Lieu.

• Access to the Blue Light Card Scheme, and other rewards and discounts.
• Bike to work, season ticket loan and payroll giving schemes.
• A recommend a friend recruitment bonus scheme.
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year.
• Pension scheme where we contribute 5% of your salary and you contribute at least 3%.
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping.
• Robust training and development programmes to support your learning and growth.

If you’d like to find out more about these benefits and working with us please visit our website.

About us:

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

Apply now:

To apply, please send your CV and a covering statement explaining why you’re a strong fit and meet the criteria for the role to us via the link,

Please disclose in your covering letter if you have used AI for any part of your job application.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Additional information:

• Interviews will take place in Leatherhead on a rolling basis
• If you require any adjustments during the interview process, please let us know
• An enhanced DBS check is required

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

If you’re looking for a role where your operational expertise genuinely makes a difference, we’d love to hear from you.

Rainbow Trust is an equal opportunities employer, and we welcome applications from all backgrounds.

• Location: Birmingham 
• Permanent Contract: 12 month Fixed term (Maternity Cover)
• £30,000-£32,000 per annum 
• Hybrid- 1 office day a week (with additional expectation to be able to travel across Birmingham and the Black Country for ad hoc sessions)

As a Delivery Manager (DM) you will be responsible for the oversight and delivery of the regional Envision programme. This includes managing delivery staff and ensuring quality assurance is in place to achieve the agreed KPIs and outputs.

Working closely with Regional Managers you will ensure schools and business partnerships are in place to enable delivery of the programme and support the delivery team to organise logistics of sessions.

You will also work closely with the Programme and Impact team, including the Director of Programmes and Impact, Impact Manager and Quality Assurance Manager to ensure your team is delivering high-quality impactful sessions.

Key Responsibilities:

• Programme Management: Lead all aspects of the delivery of the Envision programme ensuring ongoing monitoring against milestones and outputs.
• Impact Management: Oversee regional data collection and contribute to regional and national programmes and impact reviews.
• People Management: Support Regional Managers in leading a high-performance regional team.
• Uphold Envision’s values and be a role model for young people and volunteers.

Essential Experience, Knowledge and Competencies:

• Experience of project management - highly organised, with the ability to work with initiative and manage your own time to meet deadlines.
• Experience of managing staff - Coordinating others to ensure they are on track to meet deadlines whilst supporting their development.
• Experience of delivering programmes with young people - including preparing engaging sessions and facilitating sessions with young people.
• Experience of working with stakeholders - Building a strong rapport with stakeholders by setting clear expectations and delivering on these- Understanding the needs of partners and the challenges they face.
• Commitment to Envision’s vision, mission and values and ability to work well in, and contribute to, our organisational culture.

Desirable Experience, Knowledge and Competencies:

• Experience in delivering in education partnerships - Understanding the needs of partners and the challenges they face.
• Understanding of, and/ or lived experience of, the barriers that young people face, that contribute to the education and employment gap.

Envision seeks to ensure we achieve diversity in our workforce and that all applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications with lived experience to apply as they are currently under- represented in our organisation. Envision graduates will be guaranteed a first round interview. 

To apply you must please read the full application pack 

Please note:

- Applicants must have the right to work in the UK. Unfortunately we are unable to sponsor visas at this time.

- We will only be contacting candidates who have been shortlisted for interview. Therefore, if we do not contact you, please assume you have been unsuccessful.

- We also regret to inform you that, due to the high volume of applications we receive, we will be unable to provide you with feedback regarding your application.

Deadline: Sunday 10th May, midnight

We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Holloway Road shop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.

You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.

About the role

You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.

About you

You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

How to Apply

Please click ‘Apply for Job’ below. You are required to submit your work history and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered

About Shelter

 Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything,

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

For 35 years, we’ve created opportunities for people facing the toughest circumstances to earn an income and take control of their lives. Through selling the Big Issue magazine, more than 109,000 vendors have earned over £158 million since 1991.

Today, Big Issue Group has grown into a family of social businesses tackling poverty in different ways.  Alongside the magazine and bigissue website; Big Issue Invest backs charities and social enterprises that are working to end poverty and inequality across the UK. Big Issue Recruit works with employers to connect overlooked talent with real job opportunities and build stronger, more inclusive workforces. Big Issue Impact supports other organisations to strengthen their social impact.

Together, Big Issue Group work towards one mission: to dismantle poverty through social business solutions.

As our new Group Head of Brand and Campaign, you will lead how Big Issue Group shows up in the world and you are someone who can build a strong, consistent brand across everything we do – and deliver campaigns that engage people, drive leads and revenue, and change perceptions of the work we do.  

You’ll lead the brand, marketing and social media strategy across the Group’s services. From the magazine and website to investment, recruitment and impact work, you’ll help make sure our story is clear, relevant and heard in the right places.

Salary and Benefits offered:

• Salary in the range of £50,000 to £57,000 per annum depending on experience
• Incremental holiday entitlement starting at 25 days per year plus bank holidays (pro-rata for part time staff) plus paid leave to care for a sick child or grandchild and a sick or elderly relation
• Company Sick Pay from day 1
• Enhanced contribution to our workplace salary exchange pension
• Cycle to Work and Nursery Fee Schemes
• Family friendly leave with enhanced pay
• Training and development opportunities including an open learning library and management training schemes
• Health benefits include life cover, a health cash plan scheme which provides access to counselling and a range of therapies
• Please note that we reserve the right to review and amend our staff benefits and they do not form part of any contract of employment

Workplace details

Hybrid role, ideally with two day office time at our Head Office in Finsbury Park in London.

We are currently offering a rewarding opportunity within our Helpline Team who are the ‘front-door’ to CSWS, providing a first point of contact for carers and professionals via our Countywide telephone and email service, online portal, and chat services. 

Carer Wellbeing Workers on the Helpline focus on registration and ‘Tier 1’ conversation model using active listening skills to identify any most pressing need before referring/signposting onwards.

You will have excellent IT skills and experience of working with adults and families, and working knowledge and / or lived experience of social care and health. You will use excellent communication and interpersonal skills to provide a professional, time-limited and informed service for carers who contact the helpline for a variety of reasons and who may be distressed or in need of safeguarding support. 

The role is mainly remote / homeworking with the expectation that you may need to travel on occasions to in-person meetings and training across the country. This role would therefore suit those located in, or close to, West Sussex.

Key Responsibilities

•  Work within a team to provide carer registration and support to carers via a variety of methods (phone, email, online chat) following the ‘Tier 1’ conversation model – addressing only the most pressing need before referring/signposting onwards, including referrals to our Community and Health Teams.

•  Supported by a Shift Manager, respond with a professional, time-limited and informed service for carers who contact the helpline for a variety of reasons and who may be distressed or in need of safeguarding support. 

•  Provide guidance to professionals outside of the organisation, answering queries about carer’s support or related areas.

•  Follow Carers Support West Sussex processes to record activities on in house database systems. Accurately record all interventions on CSWS Client Record Management System to enable timely and informative reports on the services provided.

•  Use a range of outcome-based tools to evidence your work and as a framework to support carers to create a personal plan to identify and achieve positive change. Demonstrate the impact the service has made through feedback surveys, case studies and collating general feedback.

•  Focus on outcomes for the carers, appropriately triaging and signposting them to relevant services making dynamic decisions about the suitable pathway for a carer. Work closely with colleagues to ensure carers receive timely support.

•  Provide mentoring and support to volunteers who work within the team to provide services to carers.

•  Promote the principles of Think Carer across all networks and proactively identify carers and opportunities through partnership working, outreach, community connections and networking, promoting carers as expert partners in care.

For a full list of responsibilities, please refer to the Job Description in the attached Recruitment Pack.

Employee Benefits

•  Training and Development: Opportunities for professional development and training.
•  Flexible Working: Flexible working hours and remote working options.
•  Annual Leave: 33 days increasing to 35 days after completion of two years and 36 days after 5 years of service (Inclusive of Bank Holidays).
•  Healthcare and Employee Assistance Programme with perks and discounts.
•  Enhanced Maternity/ Paternity/ Adoption Pay.
•  Supportive Environment: Work in a supportive and collaborative environment with a focus on making a positive impact on the lives of carers.

Interview Date: 11 May 2026
Please note that we may begin interviews as soon as a strong application is received, so this vacancy could close earlier than advertised if the right candidate is found.

New Business Account Handler
Location: Lancing, West Sussex, BN15 8UW (Hybrid – minimum 3 days in the office)
Contract Type: Permanent
Hours: 35 hours per week
Salary: £26,199 per annum plus £2619.00 Market Supplement per annum,, Band C, Level 3

About the Role

We’re excited to be recruiting for a confident and driven New Business Account Handler to join our growing team. This is a fantastic opportunity to play a pivotal role in expanding our specialist insurance offering to small and medium-sized charities.

As a key client-facing representative, you’ll build strong relationships with prospective clients, understand their unique insurance requirements, and provide tailored solutions that truly support their organisations. If you enjoy consultative selling and delivering exceptional service, this could be the perfect role for you.

What You’ll Be Doing

• Engaging with prospective charity clients to understand their insurance needs

• Providing clear, tailored advice and producing accurate, competitive quotations

• Converting enquiries into new business while working towards achievable targets

• Identifying cross-selling and up-selling opportunities to support wider growth

• Managing the full client journey from initial enquiry through to policy documentation

Key Responsibilities

• Handling new business enquiries from first contact through to completion

• Proactively following up on leads generated through marketing campaigns

• Matching client requirements with suitable insurance products and solutions

• Ensuring all documentation is accurate, compliant, and professionally presented

• Building long-term, trust-based relationships through outstanding client service

What We’re Looking For

• Experience within commercial insurance

• A positive, proactive, and client-focused mindset

• Strong communication skills, with the ability to build rapport and explain solutions clearly

• Confidence working towards goals and achieving targets in a supportive team environment

• Cert CII qualification, or progress toward achieving it

What we offer as our New Business Account Handler:

• A supportive, inclusive, and collaborative team environment
• Ongoing learning and professional development opportunities
• 28 days annual leave, rising to 32 days after 2 years, plus additional time off over Christmas
• Flexible working options to suit you, your role, and your team
• A double-matched pension scheme, up to 10% employer contribution
• A family-friendly approach, with generous family leave policies

For a full list of our benefits, click .

Closing date for applications: 11:59 pm Sunday 26th April 2026

Interviews will be conducted on a rolling basis until the position has been filled.

Please note that we reserve the right to close this vacancy early should we receive enough suitable applications.

Strictly no agencies. 

The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.

Lead a National Voice Driving Cardiovascular Health in the UK
Chief Executive - HEART UK
Location: Hybrid, with regular national engagement
Salary: Up to £90,000 dependent on experience
Type: Full time

About HEART UK
HEART UK is the nation's leading cholesterol charity - an organisation with a powerful voice, a bold mission, and the potential to transform millions of lives. With high cholesterol affecting up to half of the UK population, our work spans patients, clinicians, policymakers and the general public. The organisation is known and respected for its expertise, evidence based advocacy, and the ability to convene national conversations on cardiovascular health at the highest levels.

HEART UK is a dynamic, values driven charity with a turnover of c.£2m and a deeply committed team. Its influence rivals organisations many times its size, and they are poised for significant strategic growth. This is an extraordinary opportunity to lead a national health charity that is respected across clinical, policy and patient communities, and ready to scale its impact further.

What You Can Look Forward To
As CEO, you will shape the future direction of a charity with profound purpose and national significance.

You will:
* Drive Strategic Growth and Innovation
* Influence National Policy
* Strengthen Income and Build Long Term Sustainability
* Lead and Inspire a Dedicated Team

Why This Role Matters:
* The cause is vast and urgent
* HEART UK's voice is powerful and its influence is national
* The organisational culture is exceptional
* Your impact will be visible and immediate
* You will be leading at a pivotal moment

About You
HEART UK seek a leader who combines emotional intelligence, commercial strength and strategic vision.

Skills and Experience
* Strong track record in charity leadership, senior operational roles, or income generation leadership
* Skilled relationship builder comfortable with high level external representation
* Ability to oversee marketing/comms development (specialist knowledge not essential)
* Experience leading organisations through growth or transformation
* Health sector knowledge helpful but not required - learning will be supported in house

Personal Attributes
* Visionary and strategic, with a passion for public health
* Empathetic, people centred and values driven
* Adaptable, resilient and skilled at navigating complexity
* Confident communicator with natural presence and credibility
* Hands on, practical and comfortable working at pace in a small, high achieving charity

Recruitment Timeline
To ensure equitable access to information and uphold HEART UK's commitment to Equity, Diversity and Inclusion, the charity will be hosting a Q&A webinar in place of individual informal calls with the Chair/Outgoing CEO. We encourage all interested candidates to submit questions in advance, which will be addressed during the session. Please register your interest in attending this webinar on Tuesday 14th April 2026 and we will send you a link.

Application Deadline: 5pm Friday 1st May 2026
First Interviews: w/c 1st June 2026
Final Interviews: w/c 8th June 2026

How to Apply
Charity People Ltd is acting as a recruitment agency advisor HEART UK on this appointment. Interested candidates are invited to submit a CV to Senior Appointments at Charity People and request a candidate pack in the first instance.
For an informal conversation about the role or if you have further questions prior to applying, please contact Fabrice Yala at Charity People

We want you to have every opportunity to demonstrate your skills, ability, and potential; please contact us if you require any assistance or adjustment so we can help make the application process work for you.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Location: Bristol, (hybrid working with remote options considered), UK

Salary: £47,800 to £51,000 pa FTE

Employment Type: Part-time, 28 hours per week. Permanent.

About  our  Organisation  

The Soil Association, formed in 1946, is the only UK charity which works across the spectrum of human health, the environment and animal welfare. That’s because we cannot tackle these issues in isolation.   

We campaign for change, we support farming innovation, we serve healthy food in communities, we support and grow the organic market, and we protect forests. We couldn't do any of this without our supporters, partners, donors and dedicated staff. We make a difference in the world where it’s needed the most.  

About the Opportunity  

This important role within the Digital team works with a range of stakeholders across Soil Association, to deliver a high-quality user experience on www. soilassociation .org and other Soil Association websites. 

Working closely with colleagues across the organisation, you will design high-quality user-focused content, using user insight, data and evidence to improve content quality, accessibility and effectiveness. You will develop and iterate the organisation’s content strategy and design and maintain content standards, governance and processes. 

You will also provide best-practice guidance, training and hands-on support to colleagues, helping teams build confidence and skills. You will advocate for user-centred, evidence-based content, working to embed best practice approaches across the organisation. 

Initially, the focus of the role will be supporting a large website replatforming project and content migration, implementing improved user experience, consistency, content quality and governance across our website content.  

You’ll be joining a friendly, supportive and motivated team, in a flexible and welcoming working environment. The role is hybrid – one day a week in Bristol office, but remote options considered. This is a part time role (28 hours a week), and we can be flexible about how you fit your hours into the week.

About You  

You’ll be passionate about user-centred design, with a strong background in content design. You’ll have practical experience of hands-on content design, and experience designing and iterating content strategy, standards and governance. 

You will be confident collaborating with stakeholders with a range of digital skills, supporting them to maintain content quality and standards. You’ll have experience of effectively advocating for user-centred design and its adoption.

You will know how to do user research, using data and evidence to create high-quality user-facing content. Experience of working in the charity or not-for-profit sector would be an advantage.

Our Benefits  

We offer a range of financial and lifestyle benefits to all our employees, including:   

• 27 days annual holiday increasing to 30 days with length of service plus bank holidays (pro rata for part time)  

• Pension scheme with ethical investment options and employer contribution increasing with length of service  

• Free membership of the Soil Association and discounts on organic produce  

• Volunteer days to give back to the local community or support green initiatives  

• Family friendly policies and flexible working   

• Cycle to work scheme  

• Sociable and engaging workplace of professionals that share a passion for healthy, sustainable lifestyle and produce  

To Apply  

Click ‘apply now’ to submit your CV and Cover Letter. Please note we look at applications on arrival and reserve the right to close this vacancy early.  

Please check your junk/spam folder if you do not receive a confirmation email upon submitting your application. All candidates will subsequently receive an email to confirm whether they have made it through to interview stage.    

We know the value of diversity in nature and want it in our organisation. We recognise that diverse backgrounds and experiences will bring a fresh perspective to our work. If you're not sure about applying, please get in touch with us for a chat.    

Thank you for your interest in supporting our work at the Soil Association.  

About us

Community Action Suffolk (CAS) is the county’s infrastructure organisation for the Voluntary, Community, Faith and Social Enterprise (VCFSE) sector. We exist to ensure our sector, and its volunteers are supported, safe and sustainable and that our communities are active and resilient.

Our values of collaborative, enabling, person centre, responsive and trusted are the golden thread which runs through who we are and how we operate, and we aim to make them real every day.

About the role

Are you a hands-on individual with a sharp eye for detail with a knack for keeping things running smoothly? We’re looking for a Building Supervisor in Ipswich who are ready to roll up their sleeves and oversee our building facilities day-to-day operations.

The ideal candidate will have a background in building or facilities management, strong leadership skills, and a proactive approach to problem-solving. You will also need to be confident in managing a small team and have excellent communication skills which can be tailored to a range of audiences. Therefore, if you’re cool under pressure and solution-focused when plans change one of these roles could be the ideal role for you.

Duties in this role include;

• Supervise the day-to-day maintenance and operations of Brightspace building
• Manage building staff to ensure the building operates and meets users’ needs and coordinate contractors to carry out repairs and routine servicing
• Keep our building safe, clean, and fully operational
• Ensure compliance with health and safety regulations and building safety
• Maintain accurate records of maintenance schedules, incidents, and budget usage

We are a friendly organisation, committed to promoting a diverse and inclusive culture in all that we do, and welcome applications from individuals of all backgrounds. We aim to create a workplace which is welcoming, fair, and inclusive, where people can be themselves and contribute to our vision and values.

We are happy to discuss any reasonable adjustments individuals may require in the recruitment process, or on commencement of post.

 What we offer

You will work within a reputable charity which offers its employees benefits which include:

· Blended working where role allows

· Flexible working options to support work/life balance

· 33 days increasing to a maximum 36 (FTE) annual holiday which includes an allowance for bank holidays

· Up to 4% matched pension contribution

· 2 days pro rata volunteering days to support volunteering in Suffolk

· Staff Discounts Scheme for a range of retailers: shopping, holidays, insurance, eating out and leisure activities

· Company Sick Pay Scheme

· Continued Professional Development for job related development

· Family Friendly policies and practices

          Tailored induction

Applications for this role will be reviewed and considered on an ongoing basis until the role is filled. Interviews will be arranged according to availability.

We therefore encourage you to submit your application at the earliest opportunity to avoid disappointment, as we reserve the right to close this job listing once a successful candidate is appointed.