Project managers volunteer jobs

Role summary

The Communications & Marketing Manager will manage the Ben Kinsella Trust's day-to-day communications, marketing and campaigning activity, helping to raise awareness of our work, engage key audiences and support the charity's objectives.

This is a hands-on role that combines communications, digital marketing, CRM management, data insight and project management. The postholder will plan, create and deliver content across the charity's channels, including email marketing, websites, social media and paid advertising, using data, testing and performance insight to continually improve engagement and impact.

A key part of the role is the effective use of the charity's CRM and digital systems to manage audience data, support segmentation, and strengthen the effectiveness of communications and campaigns. The postholder will be confident using digital tools and will actively identify opportunities to improve performance through SEO, automation, testing, analytics and other digital marketing techniques.

The Communications & Marketing Manager will also manage the delivery of public awareness campaigns, including Knife Crime Awareness Week, overseeing projects from planning through to evaluation and ensuring measurable outcomes. They will act as a gatekeeper for the Ben Kinsella Trust brand, ensuring consistent and high-quality communications. Through recruitment and line management of a Communications Officer, they will ensure our communications and marketing activity is consistently professional and on brand, increasing reach, engagement and impact.

Key Responsibilities

Communications

• Manage the charity’s external communications across email, web, social media, paid and other digital channels.
• Plan, create and publish high-quality content, including news stories, case studies, campaign materials, blogs, videos and stakeholder communications, supported by a clear content calendar.
• Monitor performance across channels and use analytics to improve engagement, reach and effectiveness.
• Act as a gatekeeper for the Ben Kinsella Trust brand, ensuring all communications are consistent and aligned with brand guidelines, and challenging incorrect usage where necessary.
• Support the development and delivery of the charity’s public awareness campaigns, increasing reach, engagement and impact.

Marketing

• Manage marketing activity that supports programme delivery, stakeholder engagement, partnerships, fundraising, advocacy and awareness-raising objectives.
• Manage audience data within the charity’s CRM, ensuring it is accurate, segmented and effectively used to improve targeting and campaign performance.
• Plan and deliver integrated marketing campaigns across email, social media, web, search and paid channels.
• Identify and implement opportunities to improve digital performance through SEO, segmentation, testing, automation and other optimisation techniques.
• Create and coordinate marketing and visual content using appropriate design tools, ensuring materials are professional and brand compliant.
• Work with external suppliers, designers and contractors where required.
• Monitor and report on marketing performance, using insight to inform ongoing improvements.

Project & Campaign Management

• Manage the delivery of Knife Crime Awareness Week and other public awareness campaigns from planning through to evaluation.
• Manage communications and marketing projects, ensuring delivery on time, within scope and with clear measurable outcomes.
• Develop project plans, timelines and evaluation frameworks.
• Coordinate internal colleagues, partners and suppliers to deliver activity effectively.
• Monitor progress and identify opportunities for continuous improvement.

Team Management

• Recruit, line manage and support a Communications Officer.
• Establish systems, processes and ways of working that enable the communications team to operate efficiently and effectively.

 

Person Specification

Experience

• Experience in a communications, marketing or digital engagement role.
• Experience managing multi-channel communications, including email, social media, websites and paid channels.
• Experience using CRM systems and managing audience data for segmentation and targeting.
• Experience using data, analytics and testing to improve communications or marketing performance.
• Experience planning and delivering campaigns across communications or marketing channels.
• Experience managing projects with multiple stakeholders.
• Experience creating written, visual and digital content for a range of audiences.
• Experience line managing staff, volunteers or contractors.

Skills and Knowledge

• Excellent written and verbal communication with the ability to tailor content for different audiences.
• Digital and technical marketing skills, with understanding of how CRM, data and digital tools improve engagement, reach, conversion and campaign performance.
• Knowledge of digital marketing principles including SEO, email marketing, segmentation, A/B testing, analytics and conversion optimisation.
• Ability to identify, implement and evaluate improvements to communications and marketing activity.
• Ability to measure, evaluate and report on performance using data and insight.
• Confident using cloud-based systems and able to quickly learn new digital tools and platforms.
• Curious and proactive in keeping up to date with digital trends, tools and best practice.
• Analytical, with the ability to interpret data and make evidence-based recommendations.
• Content creation skills, including copywriting for digital channels.
• Ability to create professional marketing materials using tools such as Canva or similar design platforms.
• Project management skills with a structured and organised approach.
• High attention to detail and commitment to quality.

Values

• Passionate about making a difference – committed to preventing knife crime and improving outcomes for young people
• Committed to equity and inclusion – values and actively promotes diversity, inclusion, and fairness in all aspects of work
• Reflective and open to learning – committed to personal growth, welcomes feedback, and continuously seeks to improve practice
• Collaborative and influential – builds effective working relationships internally and externally, fostering teamwork and partnerships.

Benefits

• Flexible working opportunities where possible
• 27 days annual leave plus 8 bank holidays (rising to 30 days and 33 days after 5 and 10 years’ service, respectively)
• Enhanced sick policy
• Contributory pension scheme
• Cycle to work scheme with the Green Commute Initiative
• Personal development opportunities

Mindful Mums is an award-winning perinatal mental health and wellbeing peer support project that builds resilience and confidence in women and birthing people in the first year of motherhood.

We are seeking a sessional Project Worker to facilitate our structured, psychoeducational groups alongside our peer support volunteers. Within these groups, you will provide a safe, non-judgmental space for women and birthing people to share their experiences, meet others and discuss the challenges that come during early parenthood. You will also assist volunteers to deliver effective groups, providing appropriate support and guidance.

Our formats include; antenatal, postnatal, specialist groups for women from the global majority (Diversity Matters), Young Mums and weekly walking groups.

You will be a highly skilled facilitator with good knowledge of perinatal mental health and experience supporting people with mental health problems. Your exceptional organisation skills will support the successful delivery of the project and ensure that it is evaluated effectively.

We ask that you:

• have good communication skills and group facilitation experience.
• appreciate the pressures and stresses facing women and birthing people during pregnancy and as new parents.
• are reliable, consistent and dependable.

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.

Closing date: Tuesday 23rd June (11:59pm)

Likely interview date: Wednesday 8th July

We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.

About Us

SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.

SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are on our website.

What if your next role could help people step forward and make a difference when it matters most?

At LIVES, we believe that saving lives starts long before an emergency happens. Through prevention, education and community engagement, we help people develop the skills, confidence and willingness to step forward and help when it matters most.

We're looking for an enthusiastic and experienced Community Prevention and Programmes Manager to lead and develop this important area of our work. This is an exciting opportunity to shape a growing portfolio of community programmes that help create safer, healthier and more resilient communities across Lincolnshire.

Working with volunteers, community groups, partners and funders, you will lead programmes that deliver lifesaving skills training, support community resilience and help prevent illness and injury. You will play a key role in turning ideas into practical action and ensuring our programmes deliver meaningful and measurable impact.

What you'll be doing

You will lead the day-to-day delivery and development of our community education and prevention programmes, including initiatives focused on lifesaving skills, public safety, health improvement and early intervention.

A significant part of the role will involve recruiting, supporting and developing our network of Community Champion volunteers, helping them deliver high-quality community education and engagement activities with confidence and consistency.

You will build strong relationships with schools, workplaces, community groups, local organisations and other partners to expand the reach and impact of our programmes. You'll also lead funded projects, ensuring they are delivered effectively, achieve agreed outcomes and provide clear evidence of impact for funders and stakeholders.

Alongside programme delivery, you will identify opportunities for growth, contribute to funding applications, support the development of new initiatives and help shape the future direction of community prevention work within LIVES.

About you

We're looking for someone who combines excellent organisational and project management skills with a genuine passion for working with communities.

You will have experience of coordinating, delivering or managing community-based projects, programmes or services, along with experience of engaging communities, building partnerships and supporting volunteers. You'll be comfortable managing multiple priorities, monitoring outcomes and demonstrating impact, while maintaining a practical and solutions-focused approach.

You will be an excellent communicator, able to build positive relationships with a wide range of people, and motivated by the opportunity to help communities become safer, healthier and more confident.

Experience within the charity, healthcare, public health, education, emergency response or community development sectors would be advantageous, but we are equally interested in people who can demonstrate transferable skills and a commitment to our mission.

Why join LIVES?

LIVES is a charity dedicated to saving lives in Lincolnshire. Every day, our volunteers, clinicians and staff work together to help people in their moment of need, equip communities with the skills and confidence to act when it matters most, and provide support before, during and after health emergencies.

This is a rare opportunity to lead a growing area of work where you can see the direct impact of your efforts on individuals, communities and the future direction of the charity. If you're passionate about empowering people, developing volunteers and creating programmes that make a real difference, we'd love to hear from you.

Job Purpose 

The weekend Hospital to Home Project Officer is responsible for responding to referrals received over the weekend from both Royal London Hospital & Homerton Healthcare NHS Foundation Trust. You will work with the manager on Friday to deliver services and plan visits on the weekend for you to attend.   
  

The service supports people returning after a stay in hospital, helping them to settle back at home, regain confidence and support with some practical tasks, e.g. shopping/cleaning. You will manage referrals, carry out assessments, and in liaison with the manager, allocate service users to Hospital to Home Outreach Worker caseloads. You will provide direct frontline support and co-ordinate visits to the service users’ home in preparation for their return home. You will work collaboratively to lead and manage the weekend service to support the smooth transition from hospital to home for service users. The service is time limited, up to 4 or 6 weeks, to adjust, build confidence, and settle back in their homes.    

You will also be required to undertake community-based outreach as part of service delivery, including visiting service users in their homes both pre-and post-discharge. This includes conducting access visits, welfare checks, and providing practical support such as shopping assistance to ensure a safe and sustainable transition from hospital to home. Over the weekend you be based in the hospital, with lone working visits to client’s properties for support.  

Key Tasks 

• Act as the first point of contact for all referrals over the weekend across both hospitals.  

• Meet with patients in the community and/or hospital and carrying out assessments and risk assessments.   

• Enter referrals on to AUKEL’s case management system Salesforce in accordance with GDPR guidelines.  

• Allocate referrals to Hospital to Home Outreach Workers using tech available Field Service App, training will be available.  

• Collect feedback from service users and upload to case management system.  

• Deputise for the manager at discharge planning and other meetings as required.  

• Monitor the case loads of each of the Hospital to Home Outreach Worker (HHOW) to ensure they are evenly and fairly balanced.  

• Work collaboratively with other agencies providing support services.  

• Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to prevent unnecessary readmission to hospital.  

• Plan and develop person centred interventions to provide short term support for people after hospital discharge.  

• Deliver the front-line support services over the weekend such as:   

• Undertake home visits to service users pre- and post- discharge to support safe and timely hospital discharge.  

• Provide welfare checks to monitor service users’ wellbeing during post-discharge period.  

• Deliver practical, person-centred support during visits, including shopping assistance and other essential tasks to aid independent living.  

• Identify and respond to risks within the home environment, escalating concerns where appropriate  

• Provide occasional cover for the A/L of other Project Officers   

• Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary admission to hospital.  

• Supervise, support and develop HHOWs and volunteers in your service.  

• Liaise with the handyperson service about referrals and jobs for service users.  

• Ensure HHOW are resourced to sign post service users to other services when the home and settle service intervention ends. 

Administration 

• Keep AUKEL’s case management system up to date, input all data, and ensure all referrals, interventions, time spent with service users are recorded.  

• Allocate referrals to HHOW using tech available Salesforce ‘Field Service’ App.  

• Ensure data collected meets the requirements of the service’s contract monitoring and key performance indicators.  

• Ensure service user feedback questionnaires are sent at the end of each intervention and record returns.  

• Ensure admin tasks relating to service users, HHOW or general admin is carried out in a timely and efficient manner. 

Quality  

• Be familiar with and to implement AUKEL policies and procedures in line with our Values.  

• Ensure the service is delivered in accordance line with Care Quality Commission principals.  

• Ensure integration with other AUKEL projects, and service users are referred and/or sign-posted to appropriate support services available to them.    

• Respond to safeguarding or other concerns and make appropriate reports and management action 

Liaison  

• Represent AUKEL and participate in appropriate external meetings and events to remain aware of local, regional and national issues affecting quality and compliance affecting care and home support services.  

• Work in collaboration with hospital colleagues including discharge teams, A&E, ward staff, community teams to support the successful discharge of people and reduce readmission.  

• Liaise with other AUKEL home and settle services across London and work collaboratively to maintain effective services, including sharing staff where appropriate.  

• Work closely with the AUKEL handyperson service to meet contractual obligations where a handyperson service is provided as part of the service.  

• Liaise with contractors to arrange deliveries and works to service user’s homes.  

 General 

• Meet regularly with your line manager for support, supervision, and appraisal.  

• Attend team and staff meetings, and other meetings as required.  

• Undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of AUKEL.  

• Complete any training which is required to fulfil the role.  

• Carry out the duties of the post in accordance with AUKEL policies and procedures including Equal Opportunities, Mental Capacity, Deprivation of Liberty, Food Hygiene, Health & Safety, Confidentiality, Complaints, GDPR (General Data Protection Regulation), Safeguarding Vulnerable Adults etc.  

• Work within AUKEL’s expectations of professional boundaries and confidentiality  

 Functional Links  

• The Hospital to Home Project Officer is supervised directly by the Hospital to Home Manager.  

• Close working with NHS health & social care professionals.  

• Close working with AUKEL internal departments e.g. Finance Team, Information and Advice, Befriending services, Community services, and our Handyperson services.   

• Close working with external partner agencies e.g. Food Banks, Age UK Redbridge, Barking & Havering, and Age UK Waltham Forest.  

About The Advocacy Project

We help people speak up and make decisions about their health, wellbeing and social care. We’re here to make sure people who are vulnerable because of their circumstance can understand their rights, make effective choices about their lives and voice their concerns.

Some of the ways we do this include:

· Advocacy services that make sure people can express their wishes when decisions are being made about their care or wellbeing

· User involvement projects that help organisations improve what they offer by listening to people who use their services

· Local Healthwatch services, which act as health and social care champions for the areas they serve and give people a direct channel to share their feedback

Our services are independent, confidential, and free to those receiving them. Together, our teams are standing up for essential rights and supporting people to have a say on the issues that matter to them.

About the role

The Advocacy Project vision is clear: everyone should have a voice. We work tirelessly to ensure that those who are often unheard or whose wishes are dismissed are heard and their rights upheld.

We believe passionately that everyone should have equal outcomes when accessing health and social care services, and we all live our values everyday showing up with kindness, strength, honesty and belief in the work we do. Our work makes a difference, but we need to reach more people and change more lives; can you be part of our journey? 

You will be joining The Advocacy Project at a critical time as we enter the second year of our new strategy.  Key to the success of the new strategy is developing a sustainable business model that moves us from a reliance on statutory income to a mixed portfolio of funding including trusts and foundations and paid for services.  Focussing on growth we are looking to secure at least £250,000 new income annually while maintaining our current income levels, we aim to double our income by the end of our strategy in 2030.

As part of our senior leadership team, you will be agile and collaborative, a fundraising professional who has developed and delivered an income generation strategy and achieved income growth across multiple income streams, including developing commercial income streams, grants and statutory income. You will be hands on, getting stuck into applications, prospecting, communicating, and developing new income opportunities. Building strong relationships with staff, volunteers and service users, you will also have the ability to engage with stakeholders and build relationships externally. You will develop evidence-based and impact-led cases for support for various projects and must be able to unlock growth, develop new approaches and help communicate our impact.

You will build and lead a small, effective and positive fundraising team.

Key responsibilities

• Developing our income strategy to ensure we reach our financial and strategic goals.
• Chairing the Business development and fundraising committee
• Further developing trust and foundations pipeline, growing income and identifying new opportunities.
• Further develop our commercial income opportunities including training, consultancy and paid for services.
• Overseeing all tender submissions including building the pipeline and writing or commissioning tender writers.
• Working with the CEO and our comms officer to ensure our Comms and Income generation strategy are aligned.
• Recruiting and managing bid writers as required. 
• Working with our Finance team to ensure all donations are collected and recorded correctly, holding budget responsibility for fundraising and cooms.
• Building our case for support, working closely with staff and service users to understand their lived experience.
• Representing The Advocacy Project with funders, commissioners and external partners
• Ensure the Board of Trustees are regularly updated on the progress of income generation and our comms engagement, using a transparent and consistent reporting framework.
• Embed a fundraising culture within The Advocacy Project.

About you

We’re looking for someone with a significant success and experience of impactful charitable fundraising across diverse income streams especially from trust and foundations.

You must be passionate about our work the role of advocacy and involving service users in design.

Essential

î  Effective line management skills and ability to deliver alongside and through small team.

î  Experience of developing trust and foundations pipelines, bid writing and evidenced success of winning significant funding.

î  Experience of statutory services and tender submissions

î  Experience of developing new income streams.

î  Experience of delivering to targets, including a strong understanding of risk and how best to manage it

î  Knowledge of fundraising regulations, GDPR, and best practices

Desirable

î  Experience of working as a senior leader within a third sector, public sector, or voluntary organisation, including setting strategy and managing change

î  Experience of designing and delivering commercial income streams including business to business and direct to consumer products

î  Previous experience in an Advocacy/user voice organisation

î  Previous experience of co production.

Skills

î  Strong leadership and management skills

î  Ability to work collaboratively and lead change effectively

î  Be highly organised and self-motivated with a proven ability to work to tight deadlines

î  Positive, creative, entrepreneurial, and solutions focused.

î  Proactive, dynamic, able to work effectively independently.

î  Ability to problem solve and think creatively

î  Confident networker, with strong communication skills.

î  Strong understanding of EDI principles and how to apply them in your work

Benefits of working for us

We’re committed to providing an empowering, flexible and supportive working environment for all our staff.

Our employee benefits include 30 days annual leave (including up to 3 days between Christmas and New Year), participation in a pension scheme with 6% employer contribution, access to a free confidential counselling service, and an interest-free travel/bike loan.

All our staff are supported to learn and develop in a variety of ways, including a monthly lecture series where we invite sector experts to talk to our staff on topical issues.

We are a Disability Confident and Mindful Employer.

About MediCinema

MediCinema is a unique national, UK registered charity that improves the wellbeing and enriches the quality of life of NHS patients, their families and carers through the power of the shared cinema experience and the magic of film. We achieve this by building and running cinemas in hospitals and places of care equipped with space for beds, wheelchairs and medical equipment, and providing free films and activities for patients of all ages. Our services help to improve emotional, mental and physical health, reducing isolation, anxiety and stress, and increasing patient resilience to help them cope with what they’re going through.

The Role

We are looking for a fixed-term maternity-cover Deputy Cinema Manager to join the team at our established MediCinema based in Royal Hospital for Children in Glasgow, serving paediatric patients in the Royal Hospital for Children, and adult patients from the Queen Elizabeth University Hospital.

The post-holder will work with the Cinema Manager and the team of nurses and volunteers who support our MediCinema, and will work closely with them, the hospital, and with central office operations team to prepare for and run successful film screenings each week.

We run 4 regular inpatient screenings each week which includes evenings. The post holder will be required to work on a shift pattern to include evenings each week and potentially weekends. There will also be a programme of additional Tailored and Personal screenings on top of these regular inpatient screenings.

The role offers a unique, exciting and extremely rewarding opportunity for someone interested in a service delivery role at the heart of our charity, involving direct contact with the patients and families we support.

Main Tasks and Responsibilities

Service Delivery

• Support the Cinema Manager in delivering a programme of screenings each week as agreed according to the operating procedures of a MediCinema, including running and managing screenings on your own. Most screenings are held in the evenings so the role requires regular evening working.
• On screening days be responsible for:
  • Marketing the service through the hospital’s wards, organising collecting and returning patients, and for safety and care in the cinema itself.
  • Taking responsibility for health and safety of patients coming to the cinema, and the safety and appearance of the cinema space itself.
  • Preparing and operating the digital projection equipment for the screening, ensuring that films are always screened to the highest technical standards. Training and ongoing technical support will be provided for this.
  • Ensuring that all operational, welfare and safeguarding policies set out by MediCinema are followed accordingly and that, where appropriate, consent forms are obtained for photographic or filmed records.
  • Ensuring that all aspects of the operation comply with relevant health and safety legislation, and that areas where MediCinema might be in breach of such are dealt with immediately or brought to the attention of the appropriate authorities for rectification.
  • Keeping accurate monitoring and operational records, including contacts and database updating as required
• Help the Cinema Manager collate, analyse and report back on agreed metrics and KPI’s
• Assist with arranging and running any special events and special screenings
• When required, arrange and run additional personal screenings for patients unable to attend regular screenings, plus special tailored screenings with hospital departments and patient groups.
• Support the development and roll out of any new type of screenings we embark on.
• Support the delivery of our ‘Beyond the Big Screen' bedside services, including our Disney ‘Moments that Matter’ work.

Nurse & Volunteer Management

• Help the Cinema Manager build, manage and support the team of nurses and volunteers to assist in the duties outlined above and to ensure that screenings run safely and smoothly – this will include assisting with recruitment and creating monthly rotas.

Marketing and Relationship Management

• Be proactive in marketing the service within the hospital, building relationships with key hospital staff, and working alongside our partner Glasgow Children’s Hospital Charity who kindly support our paediatric screenings.
• Help develop and manage effective partnerships throughout the hospital and community.
• Representing the organisation effectively and compellingly at all times.
• Support the programming and development of the MediCinema as a centre for entertainment, being pro-active in developing a creative programme of sustainable events at each site. This could include fundraising events, live performance and other relevant activities.

Administration and other duties

• Deputise for the Cinema Manager as and when required.
• Provide holiday or emergency screening cover when required.
• Help manage the collection, loading and returning of films.
• Champion the work of MediCinema within the hospital and cinema environment, as well as confidently and positively representing MediCinema in all interactions and at any meetings and events.
• Contribute to the strategic development of the Glasgow MediCinema, operations and MediCinema as a wider organisation
• Communicate effectively with all team members, ensuring an inclusive and whole organisation approach

• Undertake other tasks, projects and duties as reasonably required.

MediCinema is a small team and staff members are expected to support each other and share cross-organisational work in addition to fulfilling individual responsibilities.

The Person

We are looking for a high energy, enthusiastic, self-motivated individual who is passionate about helping people and delivering impactful and effective services. They should be a warm, welcoming and positive person who can demonstrate the following skills and qualities, ideally combined with some experience in a people-facing/community-facing role: 

• Strong organisational skills with a good attention to detail.
• A proactive, resourceful, problem-solving approach.
• An ability to work both on their own and as part of a team.
• Experience in using IT and an ability to quickly learn and understand new systems and technology. Please note full training on ingesting films and running the projection equipment will be provided so direct projection experience, while beneficial, is not required.
• Excellent communication skills and an ability to caringly and openly relate to and build relationships with a wide variety of people, from children, family members, volunteers and hospital staff.
• Flexibility and adaptability, and enjoyment of a working environment where no two days are the same.
• Demonstrate tact and sensitivity when dealing with people with a variety of needs and be aware of issues relating to confidentiality and safeguarding.
• Interest and evidence of prior experience in healthcare, wellbeing and/or film & cinema.
• A sense of humour and congenial demeanour to help patients and families feel at ease and enjoy their MediCinema experience.

Please note the role will require an Enhanced Disclosure check, which we will arrange.

How to Apply

If you have a passion for health, wellbeing, film and the arts, and are a driven, highly-organised, compassionate and enthusiastic individual, we would love to hear from you.

Please send your CV and a covering letter telling us what appeals to you about this role and what makes you a strong candidate (no longer than one side of A4).

Please note applications will be anonymised.

We are an equal opportunities employer and an accredited Living Wage Foundation employer. If you require any reasonable adjustments in the recruitment process please let us know.

About The Role

As Welcome Manager, you’ll join a newly shaped Individual Giving team at the Royal British Legion in a role that sits right at the centre of supporter engagement. You’ll be responsible for delivering high quality welcome journeys and campaigns that introduce new supporters to RBL in a compelling, engaging and well-timed way. Working across acquisition and development, you’ll help create a seamless supporter experience that builds long term engagement from the very first interaction. This is a role for someone who enjoys combining creativity, planning and audience insight to deliver campaigns that genuinely perform.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Working closely with the Senior Welcome Manager, internal teams and agency partners, you’ll take ownership of delivering multi-channel communications that are strategically aligned, insight led and commercially focused. You’ll be managing multiple campaigns and projects at pace, ensuring activity is effectively planned, delivered on time and continuously optimised through testing, reporting and performance analysis. You’ll also play an important role in building strong relationships across fundraising, particularly with data, planning and product strategy teams, helping to ensure campaigns are connected, targeted and delivering the best possible supporter experience.

We’re looking for someone with experience delivering supporter journeys or large-scale marketing campaigns within a fundraising or customer focused environment, who is confident managing stakeholders and working collaboratively across complex teams. You’ll need strong organisational skills, an eye for detail and the ability to balance creativity with process and performance. This role would suit someone who enjoys working in a fast moving environment, is confident using audience insight and campaign data to shape activity, and wants to be part of a team focused on building smarter, more effective supporter communications.

Fundraising sits at the heart of The Royal British Legion’s 10-year strategy, and we’re investing in the people, skills and ideas that will drive growth and strengthen our support for the Armed Forces community. As one of the UK’s most trusted and recognisable charities, we have the reach and ambition to make a real difference, and this is your chance to be part of it. Our Fundraising portfolio is broad and dynamic, spanning major corporate partnerships to our sector leading charity Lottery. We’re investing in growth, evolving how we work, and putting supporters at the centre of everything we do. This is an exciting time to join us. You’ll be part of a collaborative, forward-thinking team, helping shape the future of our fundraising and the impact we achieve together.

If you are applying for multiple Fundraising roles at the same ‘Officer’ or ‘Manager’ title, you are welcome to use the same supporting statement across applications. However, we would encourage tailoring your statement where possible, particularly if applying for roles across different teams or titles.

You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site.

Employee benefits include -

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

Project Manager – National Cycle Network

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Project Manager – National Cycle Network 

Location England South 

£32,596 per annum (pro rata for part time) 

Ref: 178REC 

Full-time 37.5 hours per week – we are happy to talk flexible working 

Base:  Hybrid with expectation of travel around Devon and Cornwall 

Contract: Permanent 

Disclosure: Basic/Enhanced/ DBS is not required for this position as the post holder will not be working with school and community groups in the region. 

ABOUT THE ROLE 

Team: Delivery NCN 

As the Network Development Manager, you will be responsible for planning, delivering, and reviewing National Cycle Network infrastructure projects across Devon and Cornwall. Your work will need to match the goals of the Walk Wheel Cycle Trust and meet required inclusive active travel standards. 

This role brings together technical knowledge, project management, community engagement, and strategic thinking. You will work closely with a range of people, both inside and outside the organisation, to help deliver projects that are effective and long-lasting. 

 You work collaboratively with internal and external stakeholders to deliver impactful and sustainable active travel outcomes 

What You’ll Be Doing 

• Take the lead in managing and delivering NCN infrastructure projects. This includes planning, design, construction, and reviewing how well the project was delivered once completed. 

• Build and maintain positive working relationships with external partners and local authorities. Work together with them to develop active travel infrastructure projects collaboratively. 

• Plan, organise, and take part in community engagement activities. This helps make sure projects are developed in a collaborative and inclusive way. 

• Review and analyse information from policies, audits, surveys, and site visits. Use this information to create technical reports, feasibility studies, and progress updates. 

This role is ideal for someone who is passionate about creating a real change for walking, wheeling and cycling in Devon and Cornwall, connecting people and places and providing traffic-free spaces for everyone to enjoy. 

ABOUT YOU 

We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply. 

• Good practical knowledge of active travel infrastructure and how it is designed and delivered. This includes an understanding of spatial planning and transport planning. 

• Experience of managing infrastructure projects. Able to organise work, plan, and prioritise tasks across more than one project at the same time. 

• Strong communication skills, both spoken and written. This includes giving presentations, writing clear technical reports, being able to explain ideas, and influence others. 

• The ability to work in a way that promotes the safety and wellbeing of children, young people and adults at risk.

LIVING OUR VALUES 

At the Walk Wheel Cycle Trust, we’re a values‑driven organisation. We’re looking for people who are: 

Always Learning – curious, open‑minded and committed to continuous improvement. 

Championing Equity – inclusive, respectful and focused on ensuring everyone has a voice and fair opportunity to succeed. 

Taking Ownership – proactive, responsible and empowered to make things better. 

Delivering Together – collaborative, transparent and motivated by shared success. 

Through our values we make it possible for more people to walk, wheel and cycle safely, healthily and joyfully. 

WHAT WE OFFER 

We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life. 

Wellbeing Support 

• 28 days’ leave per annum plus bank holidays for full-time employees 

• Option to buy an extra week of annual leave (pro-rata for part-time employees)  

• Paid volunteer days to support causes you care about 

• Free, confidential support service available 24/7 

• Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme 

Financial Benefits 

• Up to two extra days of paid leave (pro rata for part‑time colleagues) when travelling sustainably for holidays. 

• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust  

• Bike, computer and season ticket loans  

• Discount benefits  

• London Weighting Allowance of £4,530 per annum, pro rata for all those living within a London Borough (32 local authority districts plus the City of London). 

• Death in Service benefit – 3 x annual Salary  

Family Friendly Policies 

• Enhanced maternity and paternity pay  

• Flexible Working practices (full-time hours are 37.5 per week, Monday - Friday)  

ADDITIONAL INFORMATION 

• Application deadline: 23:59, 28 June 2026 

• Interviews will be held via Microsoft Teams during the week of 06 July 2026. To apply, please complete our online application form.

• We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community. 

• Adjustments are available throughout the application process. 

Job Title: Engagement Manager  

Location: Aberdeenshire 

Contract Type:Fixed Term Contract – 31/03/2027 

Hours: Part-Time 14 hours per week 

Salary:£25625 Pro Rata 

PVG Enhanced

  

Volunteering Matters   

Who we are 
At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change. 

  

What we do 
We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part. We work with local people. 

  

How we do this 

We support people to share their time and skills to help others and tackle big challenges in their communities. 

• We remove barriers to volunteering and social action, making it easier for people who don’t always get the chance to take part. 

• We listen to and amplify voices that aren’t always heard, helping volunteers and communities influence change. 

• We help volunteers beyond their first experience, offering training, support, and pathways to new opportunities. 

• We connect businesses with communities, creating meaningful employee volunteering projects. 

• We show the impact of volunteering and social action, proving how it changes lives for the better. 

  

Our promise to volunteers 

We are always looking for new ways for volunteers to make a difference. We bring people together across generations and backgrounds to learn from each other and create change. At the same time, we make sure that all our volunteers are trained, supported, and valued, so they feel confident in what they do. 

It’s a brilliant time to join us. We’re evolving, growing our impact, and shaping a future where everyone can take part and feel they belong.  

We are looking for a talented, dynamic, and professional Engagement Manager to join our team in Aberdeenshire. The right candidate would be someone who can work flexibly and demonstrate an understanding and total commitment to our organisational values.
 

As our Engagement Manager, you will directly support people aged 16+ who may have complex and challenging barriers preventing them from securing a positive pathway.The role will include identifying barriers and helping to build the tools needed to remove them. Supporting with pre volunteering activity as well as volunteering placements in their local area. 
 

You will identify, develop, and manage partnerships with charitable and not-for-profit organisations across Aberdeenshire, building an effective presence within the third sector locally.You will create diverse, high-quality, structured volunteering opportunities with charity partner organisations, ensuring that volunteering roles reflect the needs and interests of those we support.You will also support the creation of strong referral pathways into our service, and beyond it, building on a knowledge of existing provision. As part of the All-in-Aberdeenshire consortium you will be a positive bridge to support people into positive destinations such as employment, training or further education.

  

Key Duties Responsibilities 

To engage directly with people 16+ to understand their wants, needs and aspirations and determine the best opportunity for each person and provide the support they need in advance of volunteering. 

To support on a 1:1 basis, in person or digitally with the volunteer to create an action plan. 

To work in partnership with All-in-Aberdeenshire consortium to achieve outcomes. 

To develop and maintain good relationships with referral partners such as The Council, DWP, SDS etc to ensure a steady stream of referrals are received. 

To Liaise with referral sources, regarding new and existing referrals. 

To identify, create and develop relationships with new charity partners or agencies to provide bespoke and tailored volunteering opportunities.These opportunities will help the individuals supported to gain experience, confidence and support them on route to a positive destination. 

To manage the risk assessment, quality assurance, and audit processes as appropriate. 

Ensure monitoring, impact and evaluation of information and data is collected and that the project meets its agreed targets, reporting format and schedule.Assist the Delivery Leader by preparing reports to funders. 

To ensure all the above is done with excellent record keeping, in accordance with compliance requirements.

Promoting and representing Volunteering Matters across Aberdeenshire. 

Contribute to the wider Volunteering Matters staff teams, upholding our values at all times. 

Skills 

A sound and comprehensive understanding of the particular challenges and barriers that people in Aberdeenshire face with moving into a positive destination of volunteering, employment, training and further education. 

Understanding of how to assess the needs of an individual using a person-centered approach.

Excellent organisational and IT skills. 

Excellent people skills with the ability to build professional, long-term relationships with others. 

Beneficiary-focused, and adaptable – able to go from strategic conversations with key partners to chatting with a nervous potential individual. 

Ability to manage a busy workload and prioritise accordingly. 

Strong attention to detail and a willingness to accurately record all interactions. 

Creating, coordinating and supporting proper reporting channels around contract compliance

Experience of project management and working to deadlines. 

Experience Required 

Example - Significant experience working directly with people, particularly those who face challenges and barriers.

Demonstratable relationship management experience with a wide range of stakeholders. 

Experience in using a CRM (customer relationship management) system 

Experience of project management, achieving high targets and working to strict deadlines.

Experience of working in a remote setting as well as working within a team 

Proven ability to communicate effectively and work as part of a team. 

Our Values & Way of Working 

In all that we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.  

  

Diversity & Inclusion   

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.   

  

Disability Confident & Reasonable Adjustments 

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter.  

  

Benefits   

Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer: 

• Flexible Working by Default (re hours & place of work)  

• Unlimited Annual Leave  

• Employee Pension scheme  

• Life Assurance  

• Cycle to Work Scheme  

• Season Ticket Loan  

• Employee Assistance Programme  

• Enhanced sick and family leave.   

• Lifestyle Discount Scheme   

  

We are also open to discussing job share applications.   

  

GDPR Statement   

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months.  We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.     

  

Policy on AI-Generated Applications  

Applications are accepted on trust, and we expect all submissions to reflect the applicant’s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI.  

  

To Apply   

Please send an updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.   

We welcome applications from everyone, but please note that if we receive an extremely large number of responses, we may close this advert early to fully consider applications. We encourage you to apply promptly so you don’t miss the opportunity to join our community. 

  

Right to Work in the UK 
Please note that while we hold a license to sponsor employees on a skilled worker visa, the number of applications we can make each year is very limited. Unfortunately, this role does not meet the criteria for sponsorship, therefore, you must already have the right to work in the UK to be considered for this position. 

If you have any questions about current vacancies, the recruitment process, or need support, our team is here to help. You can contact us directly by emailing and a member of the team will get back to you as soon as possible. 

 
 

Internal title: Citadel London Manager

Location: London, Greater London (hybrid - office 2 days a week and regular travel across London)

Salary: £48,365 per annum (inclusive of London weighting)

Hours: 35 per week (full time)

Contract: Fixed term (until 31 March 2027)

Closing Date: 4 July - please note that we retain the right to close applications early if we find the right candidate, and will be interviewing on a rolling basis.

About the role

As Project Manager, you will provide supportive line management to six Coordinators working in North-East and South-East London. You will be responsible for overseeing and developing our London projects: building our partnerships, supporting the teams to grow the support we offer and supporting the projects’ continuous improvement and sustainability.

About you

You will be a confident leader who is skilled and comfortable in building relationships and influencing people, and passionate about the role of the community in ending homelessness.

Essential skills include: 

• Experience of managing teams in the homelessness, housing or voluntary and community sectors
• Strong relationship building skills
• Ability to motivate and support staff and volunteers
• Excellent communication and organisation skills 

About Citadel

Citadel is a volunteer-powered homelessness prevention project that supports people experiencing, or at risk of homelessness, to find a place to live, settle into a home, and feel part of a welcoming and supportive community. Coordinators recruit and train volunteers before matching them with a person referred for support. Coordinators and volunteers work closely with people who have been referred, to establish what matters to them and how best they can support them.

About us

Housing Justice brings together communities and finds solutions to homelessness by building personal connections, a sense of belonging, and creating justice in the housing system. We train and support volunteers to offer various accommodation options while building a network of local support. This includes providing personalised assistance to help individuals access relevant local services and address their other needs. Through compassionate, courageous, and collaborative action, we implement innovative solutions to tackle housing injustice, enhance the quality of housing, and elevate the voices and experiences of groups affected by housing injustice to both local and national governments.

Special Events Manager – Volunteering

Contract type: 12 Months Fixed term – 35 hours per week

Location: London, UK
UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.

Salary: £47,423 per year with excellent benefits.

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team

The Community, Events and Education team manages and delivers a diverse portfolio of fundraising and engagement activity ranging from challenge events, our partnership with Glastonbury festival to community fundraising, our volunteer Speaker Network and education engagement. The team delivers far more than income by deepening the engagement of new and existing supporters, raising awareness of WaterAid’s work.

The Special Events team is responsible for the management and delivery of unique festivals partnerships and special events.

About the role

As our Special Events Manager – Volunteering you will lead volunteer management across all of WaterAid’s festival and special events activity and manage teams of staff and volunteers onsite at some of the UKs biggest and most loved public events.

In this role, you will:

• Recruit, train and manage over 700 volunteers across festivals
• Develop and deliver volunteer training, safeguarding and wellbeing processes.
• Support the special events team with operational plans, including volunteer schedules, logistics and volunteer welfare.
• Lead teams onsite at festival events as required including Glastonbury festival, and other WaterAid events.
• Champion WaterAid’s commitment to equity, inclusion and safeguarding.

Requirements

To be successful, you will need:

• Proven experience of recruiting, developing, motivating, and managing large teams of volunteers at mass public events.
• Excellent knowledge and experience of safeguarding and welfare practices for volunteers and experience in delivering these in a live events environment.
• Proven experience of leading, managing and supporting volunteers and staff.
• Ability to manage cross-team projects and establish excellent stakeholder relationships at peer and senior levels to deliver against shared objectives.

Closing date: Applications close 12:00 PM UK time on Monday 6th July. Interviews are expected to take place week commencing 13th July.

How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter

Can I use Artificial Intelligence (AI) technology in my application?

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening

To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

• 36 days’ holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days’ annual leave
• Employer pension contribution up to 10 %
• Flexible and hybrid working arrangements
• Season ticket loan
• Free annual eye tests
• ‘Give as you Earn’ charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
• Sabbaticals
• One paid volunteer day each year

As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.

These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.

Our People Promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change!

Pathway Manager

Apply today to step into a role where your leadership will drive real, measurable impact—empowering teams, shaping inclusive services, and making a lasting difference in people’s lives every day.

Location: Lambeth - Lambeth YP Assessment Time Out

Salary: £43,632 per annum

Closing date: 05 July, 2026

Employment Type: Permanent

Hours per week: 37.5

About the Role

Lead the delivery of a high-impact, person-centred service as a Pathway Manager, where your leadership will directly shape outcomes for individuals and communities. You’ll drive performance, quality, and continuous improvement across a multidisciplinary pathway, building strong partnerships and using insight and data to inform confident, effective decisions.

We’re looking for a proactive, values-driven leader who thrives in complex environments. You’ll bring strong operational oversight, team leadership, and stakeholder management skills, alongside a commitment to safeguarding, inclusion, and excellence. If you’re action-oriented, collaborative, and passionate about delivering meaningful change, this is your opportunity to make a real difference in an inclusive and supportive environment.

Please note that this job opportunity is offered as a full-time (37.5 hours a week), permanent role.

Key Deliverables

• You will be committed to working in and maintaining an environment that supports the safeguarding of young people as the Safeguarding Lead for the service

• You will be adept in managing the service and its partnerships

• You will manage, monitor, evaluate and continuously improve the service and its operation within Lambeth’s developing approach

• You will comply with quality inspection and assessment procedures

• You will ensure effective support, learning or family support plans (as applicable) for young people are in place and regularly reviewed

• You will maintain a safe and secure environment, that has appropriate risk assessment processes and systems in place that are regularly reviewed and monitored;

• You will ensure young people are a major part in shaping service delivery

• You will ensure effective delivery of Depaul UK’s approved life skills training and work closely with Participation and Volunteering leads.

• At the end of this programme, you will develop an evidence based report, that will enable us to embed what was done well, share learning internally and externally

• To be successful in this role you will be expected to go the extra mile by being flexible with the hours you work always bearing in mind the needs of the business.

• You will undertake full line management of the Team Leader and ETE worker

• Any other duties commensurate with the role

Health and Safety:

• To ensure a safe and secure environment and maintain high standards within the services. This includes risk assessments, health and safety checks and the cleaning and preparation of rooms for new residents.

• To involve service users in developing an awareness of their own personal and building health and safety, through information sessions, key working and support planning and resident meetings.

• To ensure that the project is clean and safe and to encourage residents to take some responsibility in the cleaning of their communal areas and their room.

• To work for a proportion of the time as a lone worker and as part of the wider team.

• Undertake appropriate risk assessments for lone working.

Administration:

• To maintain written records and monitoring information as appropriate and input and retrieve data on the Inform system.

• To prepare reports, statistical data and other information that maybe requested by the Asst. Area Director.

• To ensure that any repairs and maintenance issues are reported in a timely manner in order to ensure the health and safety and security of the building environment.

• Any other administrative tasks that will ensure the smooth running of the service.

Finance:

• With the support of the Area. Director devise effective, safe and timely methods for the collection of accommodation and service charges from residents, and to maintain auditable records of payment.

• Ensure that arrears management procedures are adhered to.

• To take responsibility for petty cash and record all transactions in line with policy.

General:

• To contribute to a high quality and effective delivery of service.

• To participate in internal/external meetings as required and attend training, events, conferences and other functions as necessary.

• To participate in regular supervision and IDP and help in identifying your own job-related development and training needs.

• To contribute to and be supportive of young people’s involvement in our services and in all levels of decision making throughout the organization.

• To ensure that all Depaul policies and procedures are adhered to.

• To be successful in this role you will expected to go the extra mile by being flexible with the hours you work always bearing in mind the needs of the business.

• Any other duties commensurate with the role.

What we are looking for from you

When completing your application form please address all the points set out below.

• A commitment to the ethos and values of Depaul including the organisation’s policies and procedures

• Demonstrable experience of working with young and vulnerable people and young families with multiple and complex needs.

• Experience and understanding of challenges and barriers faced by young people in securing accommodation and sustainable education and training.

• Experience of leading a team, establishing processes and relationships.

• Negotiating skills

• Coordinating and organising skills

• Able to work on own initiative but at same time able to exercise sound judgment in knowing when to consult or delegate tasks.

• Able to work flexibly and develop positive working relationships at a range of different levels including staff, volunteers, managers, young people and stakeholders to set and deliver organisational goals and resolve conflicts of interest professionally.

• A clear understanding and ability to implement risk management, information sharing and data security arrangements.

• Awareness of and commitment to equal opportunity and diversity practice. Ability to promote and implement diversity practice and policies and generally treat colleagues and young people fairly and with respect.

• Demonstrate ability to use IT to a level which will enable high quality reporting to be carried out. This should include an ability to use data capture systems including running queries and reports.

• Expertise to manage a medium sized team of staff with responsibility for multiple projects/ services, a range of which of which operate 24 hours per day, 7 days per week

• The ability to provide cover Monday to Friday with occasional management support at weekends.

What You’ll Receive

· Tailored training and development

· Flexible working options where suitable

· 26 days annual leave, rising with service

· Family friendly leave policies

· Pension scheme with employer contributions up to 7%

· Employee Assistance Programme with 24/7 GP access

· Discounts across retail, travel, food, fitness and more

· Cash health plan for you and your family

· Death in service benefit

· Access to legal and practical support

Safer Recruitment

Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.

About Depaul UK

In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.

What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.

As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness.

Villagers Connect Project – a great opportunity to join our team at Action in rural Sussex

Villagers Connect is a community development project which is working to sustain a strong and vibrant community in the villages of Colgate, Faygate and Rusper. It aims to build connections and relationships which increase confidence, independence and empowerment, particularly for the over 65’s.

We are seeking a part-time community development worker to work as part of a small team that is active in this rural location in the Horsham district. This role involves a good deal of community-based activity, engaging with older people and the wider community. This does therefore require someone who is understanding of older people and their interests, abilities and needs.

We champion an asset based approach to community development, which is about building on existing strengths and supporting local people to flourish; undertaking community led projects that create community cohesion and have lasting impact.

Key Objectives

· Support older people to access services and support locally that will meet their needs and improve their quality of life

· Improve the lived experiences for older people in these rural communities

· Build connections and relationships across and within the three parishes to reduce social isolation

· Develop new and support existing activities to enable a vibrant community

· Increase confidence, independence and empowerment amongst individuals, groups and community based organisations.

· Strengthen existing community assets, knowledge and skills in line with our asset based approach to the Villagers Connect Project

· Support community resilience by building community networks which are strong and sustainable into the future

Two years in, the project is well established and has gone from strength to strength. We are now seeking a new member of the team to help drive this project forward and enable this community to celebrate what can be achieved when people come together and support one another to age well and live full and active lives, despite the challenges of rural living.