Relationship management jobs

This is a grant funded role, fixed term for two years, with the opportunity for conversion to a permanent role should funding allow.

Main Purpose of the Role:

To provide proactive, emotional, and practical support to families and individuals affected by Duchenne Muscular Dystrophy (DMD) across Scotland. The role will focus on early engagement, wellbeing assessment, community building, and delivery of workshops and events, while ensuring accurate tracking of support outcomes and data.  
 
The successful candidate will also lead on support for young people living with Duchenne during 2 key transition points (primary to secondary school stage and moving into adulthood). They will work closely with the England-based Transitions Coordinator to deliver a joined-up programme of support across the UK. 

Specific Tasks:

1. Proactive Family Support 

• Initiate contact with newly registered families within agreed timeframes (email within 3 working days, call within 7–10 working days) 

• Contact to be made to all registered Action Duchenne members, knows to us in Scotland, to ensure the current support offer is clear  

• Provide ongoing support tailored to individual needs, including emotional wellbeing, physical health, housing, financial security, self-esteem and respect, decision-making, social engagement, quality of life, and access to care 

• Use the Action Duchenne Assessment Form and Action Plan to identify and respond to areas of concern 

2. Transitions Support 

· Lead transition support across all nations, with a focus on Scotland, for children and young people facing key life changes, including: 

· Moving between educational settings such as primary to secondary 

· Transitioning from paediatric to adult health services 

· Changes in mobility and independence (e.g. transitioning to using powerchairs)

· You will lead, but expected to work collaboratively with the England-based Transition Coordinator to ensure consistency and continuity of support across the UK 

· Develop resources, guidance, and workshops to support families through transitions 

3. Wellbeing Tracking and Outcome Measurement 

· Administer wellbeing questionnaires and record scores across key domains (e.g. physical health, emotional wellbeing, financial security) 

· Collaborate with families to co-create action plans and track progress 

· Ensure all data is entered into CRM (E-Tapestry or similar) within the allotted timeframe, i.e. immediately after or during the call. 

4. Community Engagement and Event Delivery 

· Organise and deliver regional meetups (minimum one per quarter) 

· Facilitate support groups (virtual and in-person) for parents, young people, and extended family 

· Support delivery of workshops and events aligned with programme schedule (e.g. music, life skills, employability) 

5. Stakeholder Collaboration 

· Liaise with external organisations including NHS care advisors and clinics, local authorities, counselling services, and other charities 

· Represent Action Duchenne in Scotland and build relationships with local networks 

6. Administration and Reporting 

· Maintain accurate records of all interactions and support provided 

· Contribute to quarterly reporting on activity delivery, capacity utilisation, and family impact 

· Support development of CRM processes and service delivery improvements 

7. Key Performance Indicators (KPIs): 

· New contact acknowledgement email: within 3 working days 

· New contact follow-up call: within 7–10 working days 

· Families contacted per week: 12–15 hours of direct contact 

· Regional meetups: 1 per quarter 

· Support groups delivered: 9–12 per year 

· CRM data entry: within 24 hours of interaction 

· Family outcomes tracked: via wellbeing questionnaire and action plan 

· Transition support delivered: tracked through engagement, resources, and feedback 

NB This is not an exhaustive list, the role holder will be asked to carry out additional tasks as required for the Team’s successful service delivery. Such tasks will always be reasonable and broadly in line with current knowledge levels and skill sets.

Please find below the job specification, including required skills and qualifications.

The role

Job Title: Youth & Community Engagement Officer

Part Time:          8- 12 days per month

Salary: £28-30,000 pro rata

Reporting to: Operations Director

Job Purpose:

 This role will lead the development and delivery of Allergy UK’s youth engagement initiative. We are beginning several exciting new projects focused on engaging young people who live with allergy and providing opportunities for them to have a voice and support them in raising awareness of the issues that affect their life. We are seeking young people’s participation and co-production in all activities we develop to support their needs. The role of Youth Engagement Officer will be to engage with young people across the UK, to ensure that they have the opportunities and support to shape and influence Allergy UK’s programmes and activities for young people living with allergy.

The Youth & Community Engagement Officer will engage with children and young people across the UK to ensure they are meaningfully involved and supported to influence Allergy UK’s services, campaigns and resources. This includes creating safe, inclusive spaces where young people and parents and carers feel listened to and empowered to share their experiences.

The successful individual will develop youth opportunities that build confidence, skills and life chances, while supporting children and young people living with allergy to overcome the social, emotional and practical barriers they may face. A key part of the role will be working collaboratively with parents and carers to ensure their voice inform decision making and design.

As a Youth & Community Engagement Officer, you will have experience of working positively with children, young people and families, and have a proactive, organised and confident approach.

Strong organisation skills and initiative are essential as you will be the lead Allergy UK’s youth provision.

You will coordinate a range of activities on-line and in-person engagement sessions, blogs, podcasts, learning opportunities and digital activities all rooted in co-production principles. You will work as part of a wider team to engage children, young people and parents and carers, to amplify unheard voices and stories, and help drive positive change for families living with allergy.

The post is funded by the National Lottery Community Fund until September 2028. As a grant- funded role, the postholder will be responsible for the effective delivery, monitoring and evaluation of agreed grant outcome and KPI’s, ensuring full compliance with funder requirements and reporting deadlines.

Your main responsibilities include, but are not limited to:

Key Accountabilities:

 

· Design, develop and deliver youth-led and family-centred services across three core areas:

o Continue to design and deliver youth-led services with the existing 18–25 youth group for people living with allergies

o Recruit, , launch and establish a new youth group for 13–17-year-olds living with allergies

o Recruit, launch and establish a support and engagement group for parents and carers of children and young people living with allergies

· Plan, project manage and deliver engaging co-production projects, building positive, trusted relationships with children, young people and parents and carers, and promoting meaningful participation.

· Create opportunities for young people to have a strong and influential voice, supporting them to engage in Allergy UK’s awareness- raising and public affairs activity to influence policy, improve services and drive change.

· Establish, develop and lead the Allergy UK Youth Forum, ensuring it is representative, inclusive and impactful.

· Support and develop young people to become champions and ambassadors for Allergy UK, building confidence, leadership skills and advocacy capability.

· Work collaboratively with a wide range of organisations including but not exclusively schools, local government, health and youth services and voluntary sector organisations.

· Develop and deliver training and development resources to support young people’s skills, understanding and personal development.

· Ensure all required documentation is completed accurately, secularly, and within agreed timescales, in line with contractual, safeguarding and reporting requirements

· Work closely with the Operations Director and wider staff team, providing insight and advice on issues affecting children, young people and families living with allergy.

· Develop and embed effective youth engagement procedures and best practice, ensuring a consistent, safe and inclusive approach across all activities..

· Take responsible for the health and safety including risk assessments and reviews for all youth and family engagement activities, ensuring safety and wellbeing of participants.

· Act as a key role holder for safeguarding, ensuring that the safety and wellbeing of children, young people and vulnerable adults is central to all youth and family engagement activity. This includes promoting a strong safeguarding culture, adhering to Allergy UK’s safeguarding policies and procedures, identifying and escalating safeguarding concerns appropriately, completing and contributing to risk assessments, and working closely with designated safeguarding leads and relevant staff to ensure safe, inclusive and compliant practice at all times.

· Maintain accurate and confidential records, ensuring the secure and compliant recording of sensitive data on Allergy UK’s Salesforce database in line with data protection requirements.

Person Specification

This role involves regular contact with children, young people and potentially vulnerable adults. The successful candidate will be required to undergo an Enhanced Disclosure and Barring Service (DBS) check, in accordance with organisational safeguarding policies.

Essential:

 Education & Qualifications

 Degree or equivalent and demonstrable/relevant work experience.

Essential Experience

 · Minimum of 3 years’ experience working with young people

· Experience of directly engaging children and young people (ideally across different age groups, e.g. 13–25)

· Experience of developing and delivering engaging youth engagement opportunities, following best practice, and adopting methods of co-production

· Experience of planning, delivering and evaluating projects or programmes

· Coordinating online and inperson activities (e.g. groups, workshops, forums, events)

· Managing multiple workstreams and meeting deadline

· Experience working independently while contributing to a wider team

· Practical experience of working in a safeguarding‑aware environment

Desirable Experience

 · Experience of working with or supporting parents and carers, particularly in health, disability or community contexts

 The purpose of this job description is to focus attention on the most important aspects of the jobholders role. It is not intended to be a complete list of duties: therefore, it is to be expected that the day-to-day performance of the job will include tasks not listed above. The list of duties for which the jobholder is responsible may reasonably be varied or added at the discretion of the charity.

What you will bring

Essential Skills and Knowledge

 · Knowledge of safeguarding responsibilities relating to:

o Children and young people

o Vulnerable adults

· Experience of recognising, recording and escalating safeguarding concerns in line with local and national guidance.

· Experience of recording accurate information on a CRM system, ideally Salesforce, ensuring timely and GDPR-compliant data entry.

· Experience of monitoring, evaluation and reporting against grant-funded KPIs.

· A Demonstrable experience of working directly with young people in a youth engagement/participation role.

· Demonstrate experience in the development and delivery of strategies to successfully engage, interact and promote development with young people.

· Experience in planning and delivering youth sessions and activities.

· Experience of working with a range of stakeholders and representing the views of young people.

· Experience of writing reports and meeting conflicting deadlines.

· Experience of managing people, resources, or projects.

· Skills and Knowledge Ability to engage with young people.

· Ability to work independently.

· Ability to motivate others and work as part of a team.

· To ensure young people feel safe and are safeguarded, by ensuring cross partnership and local safeguarding policies and procedures are adhered to.

· Understanding of the issues facing young people.

· Understanding and commitment to equal opportunities policies.

· Evidence of challenging discrimination or implementing equal opportunities with young people.

· Knowledge and understanding of relevant legislation, especially regarding children’s rights, promoting inclusion.

· Proficient in Microsoft Office, including Microsoft Teams, Salesforce (or similar CRM) and Zoom

· Able to work flexibly to meet requirements of the role.

Desirable

 

· Understanding of allergy

· An understanding of the charity sector and the work of volunteers.

Behavioural Competencies

 Relating & Networking Working with People

Adhering to principles and values Persuading and influencing Formulating strategies & Concepts Planning & Organising

Attitudes

· A positive individual who can guide, inspire and motivate team members

· Decisive and determined

· Ability to think on your feet and adapt quickly when needed

· Ability to manage a large and varied workload, prioritising to meet competing deadlines

· Empathetic and sensitive

· A passionate commitment to delivering the charity’s vision, mission and values

· Commitment to equality, diversity and inclusion

We’re looking for a People and Culture Manager to shape and lead Amala's first dedicated people function, ensuring our global team is supported by rigorous and human-centred people practices. You will work closely with the Head of Finance and our international leadership team to manage the end-to-end team member lifecycle and continuously foster a deep sense of belonging across our remote workforce.

Who we are

Amala’s mission is to use the power of education to transform the lives of young refugees, their communities and the world. We are a non-profit organisation with big ambitions to create a deep and lasting impact for young people who are displaced. We have developed the first accredited secondary level programme and qualification for out of school refugee and crisis affected youth, and we also offer Changemaker Courses in areas such as Peace-building, Ethical Leadership, and Social Entrepreneurship. Our approach to education is conveyed through our  human-centred, context-inclusive curricula and learning programmes that are relevant to the lives that our students lead today and will lead in the future. 

Key responsibilities

• Recruitment & Onboarding: Lead end-to-end hiring and design onboarding programmes that strictly adhere to Safer Recruitment requirements.

• Performance & Development: Manage the annual review cycle and coach managers to have meaningful, development-focused conversations.

• Policy & Culture: Act as a custodian of Amala’s culture while maintaining compliant HR and policies and the Single Central Record.

• Compensation: Maintain our job grading framework and lead salary benchmarking against the NGO sector.

You will be successful if you have

• CIPD Level 5 qualification and proven HR management experience within an NGO or mission-driven organisation.

• The ability to navigate the nuances of supporting globally distributed teams across different cultures and time zones.

• A human-centred mindset that balances rigorous HR compliance with empathy and a commitment to team wellbeing.

All roles at Amala are open to applications from all sections of society. We believe in the potential of everyone regardless of race, religion or belief, ethnic origin, disability, sexual orientation, family structure, economic background, age, nationality or citizenship, gender identity, marital or civil partnership status, pregnancy or maternity, age, or any other characteristic protected by law.

Safeguarding children, young people and vulnerable persons is a priority for Amala. All team members are expected to share that commitment and adhere to Amala’s Safeguarding and Welfare Policy and Team Code of Conduct. Any offer of appointment by Amala is conditional on satisfactory pre-appointment checks.

How to apply
Read the job description for more details on the role and for information on how to apply. 

Deadline: Monday 18 May 2026, 12:00 BST

Reporting to: Director of Services & Research

Location: London WC1X 

Contract and hours: Permanent contract – 35 hours per week (Monday to Friday) 

About us 

Music touches us like nothing else on earth. It lifts us, consoles us, breaks our hearts, then heals them, makes us laugh, love, cry, and feel things more intensely. That’s pretty special. But making it all happen is challenging.

Work in the music industry is often on a freelance basis with no HR support. Pay is unreliable. Conditions inconsistent. Hours long and unpredictable. Practically, psychologically and emotionally, this takes its toll. Our availability and support make a significant difference. From studio assistants and artist managers to music therapists and lighting designers, every music person’s mental wellbeing matters. When they thrive, music thrives. That’s why it’s important. For all of us.

At Music Minds Matter we aim to make a positive difference to the mental wellbeing of everyone in music. We do this through connecting people in music to the information and support they need to take care of themselves and each other, building a shared understanding of mental wellbeing in music to enable people to get the right help early and fostering thriving teams and work spaces which promote and protect the mental wellbeing of their people. 

About the role 

We have an exciting opportunity to join our team, in the newly created role of Support and Community Manager: Music Minds Matter.

Music Minds Matter has developed an ambitious new impact model which aims to transform mental wellbeing amongst people working in music and this role will manage the development and delivery of support within this model and play a truly impactful role across music. 

Day to day the role will deliver a blend of: new support development- from training and groups, to online digital content- ensuring all support is developed in line with our Clinical and Quality Governance protocols, planning and coordinating support for teams and sites across music, direct delivery of some support online and in person, and relationship management of our incredible network of Allies and delivery partners. 

About you 

Lived experience of the music industry, strong programme management skills, mental health service expertise, and the ability to build meaningful stakeholder connections across music will be the essential enablers for true impact in this role. 

You will need to self-manage a diverse portfolio of opportunities — mixing programme management with industry events and meetings to foster partnership. You will need to combine an in-depth understanding of safe and high-quality mental health support with a genuine understanding of what it’s like to work in music and what can make people in music thrive; and you will need to be a compelling and confident communicator able to convey both expertise and empathy. 

Our work has a direct impact on the lives of thousands of people in music every year. If you are passionate about making sure music is a place where everyone can thrive, then this could be the place for you.

How do I apply? 

For full details of the role and how to apply please click Apply and visit our website. You will need to download our application forms and supporting questions document, and submit these to us by the deadline below.

 

Deadline for applications: Wednesday 13 May, 9am

Any offer of employment will be subject to providing evidence of a clear Basic DBS check.

Our commitment to EDI

We are a charity that welcomes and positively encourages applications from individuals from a diverse range of backgrounds and experiences and will select the best person for the job based on merit, regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy and maternity, or socio-economic background. 

We are proactively focussed on inclusion to ensure our team at Help Musicians and Music Minds Matter is representative of the diversity of musicians that we support. To find out more about our current Equity, Diversity and Inclusion work, visit our dedicated webpage.

All enquiries and applications should be made to our People and Culture team via the recruitment email on our website.

Smile Train is the world’s largest cleft-focused organisation, supporting life-changing surgery and comprehensive cleft care for children and adults globally. Through its unique local model, Smile Train has supported more than 2 million surgeries and works with medical partners across 75+ countries to deliver sustainable, high-quality care.

The UK plays a vital role within this global organisation, contributing significant income, insight and strategic input. The programme is performing strongly, with income expected to reach c.£14–15m this year, underpinned by a successful individual giving and legacy programme.

Smile Train is now entering its next phase of growth in the UK, with a clear opportunity to build and strengthen high-value income, particularly across major donors, mid-value giving and trusts & foundations. We are seeking a Director of UK Fundraising to lead this next stage – shaping strategy, strengthening delivery and building a more balanced, sustainable income portfolio over time.

Reporting to the Chief Development Officer in New York, you will lead the UK fundraising programme and team of six, sitting at the heart of a global organisation. You will combine strategic leadership with hands-on delivery, setting direction while personally driving key relationships and opportunities at the highest level.

With a strong foundation in place and growing investment in the UK, this is a significant opportunity to build high-value fundraising from a relatively early stage, while contributing to a global fundraising strategy and organisation with exceptional scale and impact.

As Director of UK Fundraising, you will:

• Lead and deliver the UK fundraising strategy, aligned to global priorities
• Drive income growth across all streams, with a particular focus on high-value fundraising
• Develop a more structured, relationship-led approach to major donors, mid-value giving and trusts & foundations
• Personally manage and grow a portfolio of high-value donors and prospects
• Lead, develop and bring clarity to a UK team of six staff
• Oversee budgeting, forecasting and performance management
• Work closely with global colleagues to translate strategy into effective UK delivery
• Act as a senior ambassador for Smile Train in the UK

Essential skills and experience:

• A strong track record of developing and delivering successful fundraising strategies, including high-value income streams
• Proven success in securing major gifts and building long-term donor relationships
• Experience leading and developing high-performing teams
• Strong financial and analytical skills, including forecasting and performance management
• Experience working with senior stakeholders, including trustees or boards
• The ability to operate both strategically and operationally in a senior leadership role
• Excellent relationship-building, influencing and communication skills

Desirable:

• Experience working within a global or matrix organisation
• Exposure to mass fundraising or individual giving programmes
• Experience contributing to organisational or multi-market strategy development

Experience working in an international or globally distributed organisation is strongly preferred. This will include experience of effective collaboration in a global organisation ensuring strategic alignment with headquarters and across global teams.

Employee benefits

Benefits include:

• 28 days annual leave plus bank holidays
• Private Medical Insurance
• Life Assurance
• Income Protection
• Up to 7 days paid sick leave per year
• Interest free Travel to Work loan

Location: MSSC NSC, 200B Lambeth Road, London, SE1 7JY (Hybrid Working)

Contract: Full time, permanent

Salary: £40,000 to £42,000 gross er annum, depending on experience

Closing Date: Monday 25 May 2026

Assessment Day at MSSC NSC: Tuesday 2 June 2026 

The Marine Society and Sea Cadets (MSSC) is a leading maritime charity in lifelong learning and personal development and is the governing charity of the Sea Cadet Corps (SCC), a civilian voluntary youth organisation engaging some 15,000 young people over 400 Sea Cadet Units, throughout the UK.  The SCC offers a wide range of youth opportunities with the same enduring objective – to give young people the best possible head start in life through nautical adventure and fun.

We are seeking a Volunteer Support & Systems Manager to lead the development and maintenance of automated workflows used within the Volunteer Support Team.  

The role is responsible for ensuring the smooth running of the Volunteer Support function including overseeing the day-to-day administration of key volunteer processes. The postholder will also line manage the Volunteer Support Officers who act as the first point of contact to volunteers in assisting with these processes and wider administration.

 About the role

The purpose of the Volunteer Support & Systems Manager is to ensure the smooth and efficient running of the Volunteer Support function by ensuring that automated workflows are well maintained and continuously improved. This includes the onboarding process for new volunteers, management of mandatory training requirements of existing volunteers and volunteer record management through processing promotions transfers and leavers. The role also provides effective line management to a team of Volunteer Support Officers, supporting them to deliver a high quality of administrative support to volunteers to assist them with these processes.

Responsibilities

• To oversee the efficient operation, maintenance and continuous improvement of all Volunteer Support automated workflows

• To develop clear and effective guidance, to help volunteers access and use the various Volunteer Support digital systems  
• To line manage and support the Volunteer Support Team based at the MSSC Support Centre, empowering the team to deliver effective and consistent  support to volunteers.

• To functionally manage and support the Area Volunteer Support Team based across the 6 Area Offices, empowering them to deliver effective and consistent support to volunteers.

• To manage the “Safer Recruitment” and adverse disclosure process for volunteers, in line with MSSC policy, ensuring that criminal records checks are dealt with in a timely and appropriate manner

• To work with the Head of Volunteering to review MSSC volunteering policies, monitoring their appropriateness and effectiveness, making recommendations for changes as necessary

• To support the Head of Volunteering with the successful implementation of MSSC’s volunteer strategy and other national tasks

• To work with Volunteer Support Officers to develop systems and processes for managing the Volunteer Support workload and monitoring delivery standards

• To work closely with other stakeholders, maintaining excellent working relationships across departments to ensure consistency and best practice for our volunteers.

Requirements

• Experience of leading the development and maintenance of digital volunteer management/ communication systems
• Experience of creating and maintaining complex automated workflows
• Experience of overseeing the administrative functions of a CRM system
• Experience of implementing, managing reviewing and refining administrative processes
• Experience of delivering a first-class service to clients or customers
• A strong understanding of the voluntary and community sector, ideally within the youth  sector
• Experience of managing or supervising a large team

Desirable 

• Experience of managing or supervising a team based remotely
• Experience of using Microsoft Forms and Power Automate or similar systems
• Experience of managing an onboarding process, ideally of volunteers, with the understanding of the importance of safer recruitment
• Experience of empowering a team to deliver a first-class customer service
• Experience of working with volunteers and the knowledge of how to ensure they are supported
• Experience in managing challenging emails, calls and situations with volunteers professionally, using sound judgement and clear communication
• Experience developing processes which are targeted at both internal and external audiences
• Experience of leading projects manging change with various stakeholders

For further information, please download the . If you are interested in this role, please apply now!

Benefits

• 25 days annual leave per annum, increasing with length of service
• Hybrid working for many roles
• Volunteering Leave
• Life assurance (4x salary)
• Private medical insurance
• Generous pension (employer contribution up to 10%)
• Cycle to work scheme
• Access to the Marine Society Digital Library
• Wellbeing portal and EAP with 121 counselling
• Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential. 

Additional Information

MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.

We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. 

Do you enjoy automating processes and driving operational efficiencies?

Are you someone who champions trust-based approaches to due diligence and are excited at building long-term relationships with partners around the world, supporting their capacity and development?

If this sounds like you, we’d love to hear from you.

You will support due diligence processes within Synchronicity Earth, creating long-term relationships with our partners. Our trust-based approach includes the use of pooled funds for donors to collaborate, and to reduce the administrative burden on partners for reporting. We also have endowments, to support species conservation over longer timeframes.

You will also have an innovation mindset, and enjoy automating system processes to ensure our grant-making pipeline is effective so we can channel our funding to partners effectively.

If you have experience of supporting organisations/partners globally, and also have experience of automating processes and driving operational efficiencies, we strongly recommend you include this in your cover letter as we will be shortlisting on this!

PLEASE NOTE THAT IF YOU USE AI IN YOUR APPLICATION, YOU ARE MUCH LESS LIKELY TO BE SHORTLISTED. WE WANT TO SEE YOUR UNIQUE, BRILLIANT SELF. We do not use AI in any part of our recruitment process.

Closing date: 11th May 10am

First stage interviews (Zoom):  18th-21st May

Skills assessment (undertaken at home): 26th-29th May

Second stage interviews (at our office in-person): 2nd-4th June

Synchronicity Earth’s mission it to bring conservation to life through our work, championing effective approaches and increasing funding for Earth’s overlooked species and ecosystems and the communities working to protect them.

By joining, you’re not just taking part; you're contributing to our vision of a world in which biological and cultural diversity are valued, celebrated, and flourishing.

We welcome applications from people of all backgrounds for this role, particularly non-graduates, and are happy to discuss flexible working arrangements. We also welcome candidates who may have taken a career break. Your unique experiences and fresh perspective will only enhance our team's diversity and strengthen our ability to tackle the complex challenges facing our planet.

Candidates from Black, Asian, and Minority-Ethnic (BAME) backgrounds and people with disabilities who meet the criteria (in the section of the job description headed ‘What you will bring to the team’) and opt-in to our Guaranteed Interview Scheme will enter the first recruitment stage, see more information below.

Application and Recruitment Process

Inclusion is a priority throughout our workplace culture and is embedded in our recruitment process. To support this, the first stage of recruitment will be anonymised by Charity Job to mitigate against unconscious bias. Please let us know at any stage during the recruitment process if you have any accessibility requirements and we will do what we can to accommodate these for you. Please also let us know which pronouns you would like to be referred by, if you wish.

How to apply:

· Complete the application questions, upload your CV and cover letter, and submit your application through Charity Job.

· Fill in our candidate survey. Whilst this survey is optional it is the way to opt in to the Guaranteed Interview Scheme (information below) if you would like.

Guaranteed Interview Scheme

We recognise that people from Black, Asian, and Minority-Ethnic (BAME) backgrounds and people with disabilities are under-represented in our sector, and that there are often additional barriers present for people from these groups when applying for roles in the charity sector and beyond.

As part of our commitment to attract and retain talented individuals from under-represented groups to the conservation and environment sector, if you belong to these groups, you can opt in to the Guaranteed Interview Scheme (GIS) in our candidate survey. If you meet the essential criteria for a role, you'll be guaranteed a first-stage interview. The results of this interview will be used to select candidates for the skills assessment.

Prisoners Abroad is a small but powerful organisation supporting people through some of the most isolating and traumatic experiences imaginable. Whether it’s someone surviving a prison sentence overseas, returning to the UK with nothing, or a family facing the distress of having a family member imprisoned abroad, your work here will have a direct and lasting impact.

A fantastic opportunity has opened up to manage and grow a well-established major donor programme, developing relationships with high-net-worth individuals, craft compelling cases for support, and deliver thoughtful stewardship that makes donors feel truly valued and connected. You’ll also have the chance to shape how we grow our pipeline, with support from a team that values creativity, emotional intelligence and collaboration, so plenty of opportunities to get creative and make your mark.

With experience of securing 4–5 figure gifts and a flair for building meaningful relationships, you’ll be a confident communicator with strong writing skills, and you’ll enjoy using insight to create personal donor journeys that inspire generosity.

To apply for this position, please read the job pack which provides lots of information about the charity, the role and how to apply.

The deadline for applications is 10am Tuesday 5th May, however we will be reviewing applications as we receive them, so please apply when you are ready and you may be contacted about your application before the closing date. To ensure inclusivity, all applications received up to the closing date will be considered equally.

If you have any questions about the application or recruitment process, our contact details can be found in the job pack. 

Do you have a background in supporter care with a passion to deliver excellent Supporter Experience by utilising data? Have you developed procedures to ensure the compliant processing & reconciling of income? If so, come and join our London team and contribute to the incredible work that we do across Sue Ryder.

The Supporter Services Executive (Gifts & Income) will be a key team member of a busy Supporter Services & Standards Team in London.

You will be responsible for:
• Leading on the day-to-day operational management of activities within the Gifts & Income Team.
• Processing and reconciling income for the Fundraising directorate at Sue Ryder, including both electronic and physical donations,
• To help and guide other income processing activities carried out across Fundraising.

The successful candidate will also work closely with the Supporter Services Team Leader (Gifts & Income) on the management of donation compliance and best practice at Sue Ryder.

This is an excellent opportunity for a capable and proactive individual to take the next step in advancing their career.

Minimum Essential Criteria
• Experience of working within a donation or income processing team
• Experience of carrying out income reconciliation processes
• Experience of designing and implementing basic processes and new ways of working.
• Experience of working on a CRM (Raiser’s Edge or RE NXT desirable)
• Experience of working to and reaching SLAs/KPIs to show good performance
• Experience of carrying out quality checking procedures desirable
• Understanding the importance of placing the supporter experience at the heart of everything we do
• Excellent attention to detail and a strong standard of numeracy

Desirable Criteria
• An understanding of policy and compliance within a fundraising context
• A good understanding of GDPR
• A good knowledge of HMRC Gift Aid procedures and rules

Competitive Benefits Package
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
- Company pension scheme
- Staff discount with thousands of retailers
- Refer a Friend scheme - £250 payment
- Enhanced maternity, paternity and adoption pay
- Enhanced sick pay
- Electric Vehicle Scheme
- Healthcare Cash plan, to claim back costs of routine healthcare
- Death in Service benefit
- Staff discount of 10% on new goods online 
- Structured induction programme and learning and development opportunities.
- Access to Employee support programme
- and lots more. Please visit our careers website for the full list.

Closing date: 11th May
Interview date: TBC

We reserve the right to close this advert prior to the closing date should we feel we have a sufficient number of suitable applications.

If you want more than just a job, we want you.
Join the team and be there when it matters.

Our commitment to equity, diversity and inclusion

At Sue Ryder, we recognise that a diverse workforce allows us to provide the best care and support. We are committed to encouraging equity, diversity and inclusion among our workforce, and eliminating unlawful discrimination.

We welcome applications from people from Black, Asian and Minority Ethnic communities, LGBTQ+ individuals, those from lower socio-economic backgrounds, and those living with disabilities.

As a Disability Confident Committed employer, we’re proud to support the ‘Offer an Interview’ scheme. This means we will offer an interview to all disabled applicants who best meet the minimum essential criteria for the role.

We use inclusive recruitment practices including sharing interview themes or questions in advance, offering remote interviews where needed, and other accessibility support.

Once in post you’ll have access to staff and volunteer networks for LGBTQ+ colleagues, ethnic diversity and equity, people with disabilities, and women and non-binary individuals, plus an Inclusion Passport to record and carry your workplace adjustments.

Join us in creating a culture where everyone feels respected, valued, and able to thrive.

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.

Job description

Role: Partnerships and Programme Development Manager

Directorate: External Affairs

Team: Corporate Partnerships

Manager: Senior Strategic Partnerships Manager

Direct reports: N/A

Role purpose

This role supports the development of WorldSkills UK’s income and partnership activity by turning programmes and ideas into clear, compelling funding opportunities. You will work across teams to develop proposals, manage partnerships, and support reporting and planning processes that contribute to long-term financial sustainability.

You will play a key role in strengthening how we plan, communicate and deliver partnership activity, helping to build strong relationships with funders and partners while improving internal systems and processes.

Key tasks and responsibilities

Partnership and project delivery

· Manage delivery of partnerships and events, ensuring they are well planned, on time and within budget

· Support management of key strategic partner relationships

· Coordinate teams and stakeholders to deliver partnership activities

· Ensure partnerships align with WorldSkills UK’s strategic priorities and equity, diversity and inclusion commitments

 

Income development and proposals

· Develop funding opportunities from programmes and organisational activities

· Produce high-quality proposals, presentations and funding applications

· Support applications to trusts, foundations and corporate partners

· Contribute to the development of partnership agreements and documentation

Reporting and planning

· Support delivery of income and fundraising plans through regular monitoring and reporting

· Track progress against agreed objectives and provide clear updates and analysis

· Contribute to income forecasting and financial tracking, working with colleagues in Finance and across the organisation

· Support the development and reporting of project plans (Project Initiation Documents) and associated performance measures

Systems, processes and knowledge management

· Use and help improve our CRM system (HubSpot) to manage relationships and track opportunities

· Maintain accurate records, documentation and reporting systems to support partnership activity

· Identify opportunities to improve ways of working and streamline processes across the team

Research and pipeline development

· Carry out research to identify potential partners, funding opportunities and sector trends

· Support the development of a strong and diverse pipeline of prospective partners

· Contribute to internal decision-making by providing relevant insights and analysis

General

In addition to the key tasks and responsibilities set out above, employees at this level are expected to:

· Produce specification requirements in line with procurement processes for outsourced activity

· Contribute to organisational risk and issues management processes.

· Support delivery of WorldSkills UK’s strategic priorities and annual business plan

· Ensure resources (staff, suppliers, partners, volunteers) are managed efficiently and effectively

· Contribute to a performance‑driven culture with robust monitoring, evaluation and reporting

· Demonstrate WorldSkills UK’s values in all aspects of the role, contributing to a collaborative, inclusive and high-performing organisational culture

· Promote and comply with WorldSkills UK’s policies, including safeguarding, health and safety, equality, diversity and inclusion

· Carry out any other duty as may be reasonably assigned that is consistent with the nature of the role and its level of responsibility. Any significant changes will be made in consultation with the post holder taking account of their experience, skills and capability

Some roles are defined before you arrive. This one is defined by you. 

When You Wish Upon a Star grants life-changing wishes for children with terminal and life-threatening illnesses. Every wish is a memory that lasts a lifetime for a family facing the unimaginable. The cause is immediate, emotionally powerful and directly translatable into the kind of impact that makes corporate partners proud to be involved. 

We are looking for someone to create and lead our corporate partnerships function. You will shape the strategy, develop the partnerships and define what this looks like for Wish. You will have the full backing of the CEO and board, direct access to senior leadership, and the freedom to bring your own thinking, creativity and ambition to a function that is yours to build. 

If that sounds like the role you have been waiting for, we would love to hear from you. 

What you will be doing 

You will identify and secure corporate partnerships that are deeply aligned with our mission, developing propositions that are emotionally compelling and commercially credible. You will represent Wish confidently at senior level, create the systems and structures that enable sustainable growth, and lay the foundations for a partnerships team that grows with the income you generate. As income grows, so does the role. The expectation is that this person builds not just a partnerships portfolio but, in time, a team around it. 

You will work closely with the Head of Income Generation and Board, with realistic targets in the early stage that give you the time and space to build the right relationships rather than rush the wrong ones. This is not a role where you will be left to figure it out alone. It is one where your ideas are wanted, your judgement is trusted, and your ambition is actively supported. 

What you will bring 

Experience securing or significantly influencing high-value partnerships or commercial relationships at senior level, ideally on a multi-year basis. A genuine instinct for spotting opportunity and the drive to turn it into something real and comfort with ownership and the confidence to create momentum.

Relevant experience may come from the charity sector or from a commercial environment. Attitude and instinct matter more to us than a specific background. 

What we offer 

We know what we are asking of you and we have built a package to reflect it. 

• £35,000–£40,000, reviewed as the function grows 

• 25 days holiday rising to 30 with service, plus 3 days at Christmas not taken from your allowance 

• 2 Wish Maker days each year to make your own wishes come true 

• 6 months full maternity pay 

• Full sick pay from day one 

• Flexible working with full trust over how you structure your hours 

• A culture built on genuine care for the people who work here 

About us

Every day, SOHK transforms lives. We work with young people at risk of exclusion and disengagement from education, empowering them to break cycles of disadvantage and realise their potential. Through a combination of rugby and social and emotional learning, we help participants develop the confidence, skills, and resilience they need to succeed in life and education.

We plan to double the number of young people engaging with our programmes over the next five years. We are also making significant investments in our impact function, to better understand how we can maximise the benefits for participants and attract more attention and investment to social and emotional learning (SEL) interventions.

Job Overview

We are seeking a dynamic and driven Events & Corporate Partnerships Manager to play a key role in delivering our fundraising ambitions across England and Wales. This is a varied and hands-on role, combining strategic relationship-building with high-quality event delivery to generate income and deepen supporter engagement.

The Events & Corporate Partnerships Manager will take ownership of a portfolio of major fundraising events, from planning and budgeting through to delivery and follow-up. This includes developing the annual events strategy, managing income and expenditure, supporting ticket and table sales, sourcing prizes, and ensuring an exceptional supporter experience throughout.

Working closely with the Head of Fundraising, they will build and convert a pipeline of corporate partners, developing compelling proposals and securing new partnerships to meet income targets. They will also lead on the stewardship of these relationships, delivering tailored engagement plans that demonstrate impact and maximise retention.

Alongside delivery, the Events & Corporate Partnerships Manager will monitor performance, manage budgets, and maintain accurate reporting and CRM data, working collaboratively with Fundraising and Marketing colleagues to maximise results.

Key Responsibilities

Major SOHK Events

• Events Lead: Take full ownership of the SOHK organised major events in England, Scotland and Wales.
• Develop and deliver an annual events strategy & Calendar that is aligned with FRT targets
• Set and manage event budgets, income targets and KPIs
• Ensure exceptional supporter experience at all touch points.
• Source high value auction and raffle prizes
• Work closely with FRT to sell tables & tickets at events.
• Ensure prize donors, table buyers and supporters have a great experience of SOHK – feeling thanked and appreciated.
• Plan thoroughly for post event stewardship and follow up

Corporate Partnerships (working with Head of Fundraising)

• Build a pipeline of potential corporate partners and continually seek to add to pipeline as needed
• Research and make high quality approaches
• Confidently write winning pitches and present at meetings
• Secure new partnerships to achieve income targets
• Stewardship: Act as the main point of contact for partnerships that are allocated to you; nurturing and strengthening the relationships
• Develop and implement tailored cultivation and stewardship plans to enhance partner engagement and retention
• Demonstrate the impact of partner contributions to maximise retention (alongside our Marketing & Comms Team)

Reporting, Monitoring & Budgeting

• Report as required on all activity and progress to the Head of Fundraising
• Monitor and manage expenditure related to fundraising activities – managing P&L sheet
• Ensure data capture for CRM (Beacon) from all events

Skills & Experience

Essential

• Proven experience in event management, including planning, delivery, and evaluation of fundraising or engagement events
• Strong project management skills, with the ability to manage multiple events and competing priorities
• Excellent organisational skills and attention to detail
• Experience working with a wide range of stakeholders, including donors, sponsors, volunteers, and suppliers
• Strong communication and interpersonal skills, with the ability to represent the organisation professionally
• Experience managing event budgets and delivering activity within financial targets
• Ability to problem-solve and adapt quickly in a fast-paced environment
• Understanding of the role events play in fundraising, supporter engagement, and awareness-building
• Proficiency in Microsoft Office and familiarity with event or CRM systems
• Willingness to travel and work occasional evenings/weekends as required
• Genuinely buy into the SOHK mission, purpose and values

Desirable

• Experience supporting or delivering corporate partnerships, sponsorships, or donor engagement initiatives
• Knowledge of fundraising principles and income generation through events
• Experience working in the charity or not-for-profit sector
• Ability to identify and develop partnership opportunities that align with organisational values
• Experience with volunteer coordination and stewardship
• Familiarity with CRM systems (e.g. Salesforce, Raiser's Edge)
• Understanding of marketing and communications to support event promotion and partner visibility
• Awareness of compliance, safeguarding, and ethical considerations within a charity setting
•  

Terms of Appointment

• Salary range: £37,000 - £40,000
• Full-time
• 28 days annual leave entitlement plus public holidays.
• South East England (based). This role requires weekly travel to London, with occasional travel to other locations across the UK.
• Disclosure and Barring Service check will be required for successful candidates and the job is dependent on suitable references.

How to Apply

Please send a current CV and a cover letter no longer than two sides of A4. Please express why you think you could do this job for School Of Hard Knocks (SOHK). 

School Of Hard Knocks (SOHK) is an inclusive charity committed to broadening the diversity of our organisation and is keen to attract people from a wide range of backgrounds.

Applications close at 10pm on Sunday 17th May. In-person interviews will be held in London on 21st and 22nd May.

Contract: 12-month fixed term maternity cover
Location: London hybrid, a minimum of two days in the office
Reporting to: Head of Corporate Partnerships 
Salary: £45,000 - £47,000 (dependant on experience)
 
About In Kind Direct
 
For nearly 30 years, In Kind Direct has been at the forefront of product redistribution in the UK, ensuring that no one misses out on life’s essentials. Founded by HM The King, we partner with leading brands and retailers to channel everyday goods—hygiene items, household products, toys, clothing and more—to over 6,000 community groups. Every week, we help more than half a million people in need. Yet, poverty and exclusion remain as key challenges within the UK, and we’re on a mission to reach even more people with more products.
 
Our values
 
We work with kindness, togetherness and integrity, driving innovation.
 
The opportunity
 
We are seeking an adaptable, and enthusiastic self-starter with experience in account management or business development to join our dynamic and passionate team. You will have the proven ability to build strong personal relationships and networks, engage and influence senior stakeholders. 

You will be responsible for managing new / current corporate partner organisations to maximise product donations in line with our ambitious five-year strategy. You will be responsible for developing mutually beneficial relationships based on understanding of the “why” and matching that with the benefits of working with In Kind Direct. You will possess commercial hunger, drive, and a desire to deliver results against clear KPI’s. 

Crucially, you will have experience building new partnerships with organisations in several key categories for which you will have ownership. You will be aware of the prospective organisations’ internal and external business drivers, understand their KPI’s and know how to build propositions that excite them. You will be able to demonstrate how you have delivered results within this environment. 
 
Key Responsibilities: 
 
Partner Management: 

• Accountability for the value distributed, engagement, frequency of donation, campaign participation, financial contributions and relevant KPIs of partner portfolio. 
• Protect, nurture and grow relationships with a defined number of existing corporate partners (retail and non-retail), developing persuasive and tailored proposals, progress reports and analysis. 
• Support the shift from surplus donations to planned donations which could be through retailer/sales activations
• Use a tiered approach to prioritise and build deeper relationships, shifting from reactive to proactive planning, and develop joint business plans with priority partners. 
• Work closely with the Marketing and Charity network team to maximise corporate involvement and engagement in the events and content programme. 
• Work with several cross functional teams as required, from ecomm, finance, charity network and operations and customer service teams. 
• Negotiate contracts with corporate partners

 
Business Development 

• To research and identify suitable prospective corporate partners for securing donations of product in line with the charity and network-user needs. 
• Creativity to propose new ideas, and propositions to drive value for In Kind Direct and its network. 
• Creatively utilise In Kind Direct Campaigns, network feedback, research and data points to unlock new conversations, including retailer activations

 
Presentation and Analysis 

• Produce and develop compelling proposals and presentations for a wide range of corporate partnership audiences, from staff to senior executives. 
• Maintain accurate records, analysis & reporting of activity on in-house CRM system. 
• Maintain a strong external profile as an ambassador for the charity, whilst keeping up to date with developments in the Corporate and Charity Sector. 
• Work closely with Head of Corporate Partnerships & Head of Business Development to ensure robust forecasting of corporate accounts including accurate maintenance of product donation and corporate financial pipelines

 
To succeed in this role, you will be able to demonstrate: 

• Relevant commercial experience in sales, account management or relationship management
• Proven ability to deliver results against KPIs and targets
• Experience building strong, collaborative partnerships, including joint planning and delivery against shared objectives
• Confident communicator with excellent written, verbal and presentation skills
• Highly organised, with strong administrative skills and the ability to prioritise a busy workload
• Comfortable working with PowerPoint, Excel and databases/CRMs to produce reports, presentations and insights
• Able to build effective relationships with a wide range of internal and external stakeholders
• Collaborative, adaptable and proactive, with a creative approach to engaging corporate partners
• Passion for change and impact, with a genuine interest in the charity and corporate responsibility sector
• Strong alignment with In Kind Direct’s values of kindness, togetherness, integrity and innovation

 
All training, development and equipment will be provided.

Why In Kind Direct?
As well as having the chance to work in a charity that helps thousands of people each year, our  team benefits include volunteering days, 28 days holiday each year including 3 days between Christmas and New Year, excluding public holidays), an interest-free travel loan, and a generous pension scheme entitlement.  We are an equal opportunity employer and support our team to succeed in their roles through training, adaptations, flexibility in working, access to our Employee Assistance Platform, and a range of policies to support people in their personal, family and care responsibilities. 

We are an accredited Great Place to Work – and have additionally been recognised as a Great Place to Work amongst small Charities and a Great Place to work for Women. 

We seek to challenge discrimination and are committed to our values of kindness, togetherness, integrity, and innovation. We are on an organisational journey to achieving our EDI vision and welcome any questions about our progress and aspirations. 

We especially welcome applications from anyone with lived experience of being on a low income or working with smaller charitable organisations. 

We will meet all reasonable expenses that will support anyone invited to interview to be able to participate. 

If there's anything such as a disability or other circumstance that might affect your ability to take part in any stage of the application or interview process, please don’t hesitate to contact us directly. We’ll do our best to provide any support or adjustments you may need to take part fully and comfortably. Sharing this information will not affect your application in any way.

How to apply
 
The deadline for applying for this role is 9am on the 13th May 2026. We ask all applicants to complete an Equal Opportunities Monitoring form, either through our website or our online application process. 
 
To apply, please submit your CV and a brief supporting statement (max. 500 words) through our online application portal.
 
Applications submitted without a supporting statement may not be considered. 

• 1st stage interviews will take place week commencing 18th May 2026
• 2nd stage interviews will take place week commencing 25th May 2026 and you will be asked to complete a task, full details will be provided

REF-228 252

There when it matters

Sue Ryder is looking for a Website and Digital Projects Manager to lead the development and continuous improvement of our digital platforms, bringing innovation and best practice to life across our websites and digital services.
In this role, you will manage digital projects from concept through to launch — working across healthcare, fundraising and retail teams to deliver user-centred products that support income generation and service delivery. You will oversee the ongoing development of sueryder and Grief Guide, managing agency relationships, championing the user experience and ensuring our digital offer is data-informed and continually optimised.

Reporting to the Senior Digital Manager and line managing our Digital Officer, you will act as the key point of contact between Sue Ryder and external suppliers, setting up project groups, managing budgets and driving collaborative working across the organisation.

This is an exciting opportunity for an experienced digital project manager to make a real and lasting impact — helping Sue Ryder reach more people at the moments that matter most.

About you:
• Confident CMS user (Wagtail desirable) with a strong understanding of digital communications best practice
• Experience monitoring user journeys and using insight tools including GA4 to inform continuous improvement
• Knowledge of GDPR legislation and its application across digital services, including confidential healthcare delivery
• Line management experience and the ability to develop and support colleagues
• Highly organised, with the ability to manage competing priorities and problem-solve creatively
• Excellent written and verbal communication skills

Essential:
• Significant experience project managing digital development projects from conception through to launch
• A high level of digital literacy with experience of working with complex online platforms, alongside an understanding of hosting, UX and SEO considerations
• Demonstrable experience of collaborating with digital agencies and external suppliers
• Experience running change management processes, including stakeholder communication and training

Desirable:
• Experience running design sprints for product development
• Experience producing training documentation
• Experience working in a bereavement support environment

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone.
Closing date: 12th May
Interviews: CV’s reviewed as received

We reserve the right to close this advert prior to the closing date should we feel we have a sufficient number of suitable applications.

Benefits
• Company pension scheme
• 27 days holiday - rising to 33 with length of service plus bank holidays
• Enhanced maternity and paternity pay
• Enhanced sick pay
• Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals
• Staff discount of 10% on new goods online
• Structured induction programme and learning and development opportunities.

For more of our employee benefits please visit our website.

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible.
We are particularly interested in increasing applications from the global majority, LGBTQIA+ and people with disabilities as they are currently underrepresented in our organisation.

Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process

If you want more than just a job, we want you.
Join the team and be there when it matters.