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JOB PURPOSE
To provide information, advice, support and advocacy work on all forms of gender based violence faced by migrant women, including forced marriage, rape and sexual abuse, honour based crimes and related issues such as immigration/asylum and no recourse to public funds, matrimonial and children, housing and homelessness, mental health and financial matters. Your casework will focus on women with complex needs.
MAIN RESPONSIBILITIES
1. Provide a professional high-quality VAWG advocacy and outreach service.
2. Undertake casework and advocacy (this will include liaising with relevant professionals and agencies such as solicitors, social workers, police officers etc.)
3. Provide practical support such as accompanying women to appointments and courts, making reports to such agencies or collecting belongings and otherwise taking all necessary steps to ensure the general safety and wellbeing of women and children.
4. Write assessment reports and support letters, and under supervision, help to collect evidence and statements, as well as undertake some basic legal representation.
5. Undertake risk assessments for referral to the Multi-Agency Risk Assessment Conferences (MARACs)
6. Establish links with key partners [local authority, police, health, schools, etc.] to ensure effective referral routes and information sharing protocols.
7. Assist in developing and meeting quality standards in relation to advice and casework. This includes administration and IT systems for advice and casework.
8. Cover the helpline as required.
9. Assist migrant women to access immigration advice, and assist in meeting their housing needs.
10. To undertake campaigning and policy work arising from the advice and casework (this may involve some weekend/evening work)
11. Where necessary to assist staff in organising and running support group activities and consultations for women who are isolated and vulnerable due to their experiences of violence and abuse.
12. To publicise and provide S4S services, and attend, contribute and represent the organisation at relevant local meetings or initiatives.
13. To support and mentor the Women’s Council.
14. Follow S4S policies and procedures, and maintain IT and case file management systems.
15. Contribute to S4S record keeping and provide information for monitoring, evaluation, policy, and research and training purposes.
16. Ensure women are referred to S4S projects and activities as required for example, counselling or group work.
17. Support women residing in the refuge as required.
18. Be self-servicing and to assist other workers when required.
19. Undertake any additional duties which will contribute to the smooth running of the S4S services and projects.
GENERAL DUTIES AND RESPONSIBILITIES
1. Contribute to the smooth running of the project and activities
2. Assist in maintaining high standards in all aspects of the organisations work; including conduct with colleagues, external agencies and service users.
3. Comply and promote issues of confidentiality, equal opportunities and other policies and procedures of the organisations.
4. Attend supervision, training and staff, management and team meetings when required.
5. Promote equality and diversirty in all aspects of Safety4Sisters work.
HEALTH AND SAFETY RESPONSIBILITIES
1. Be fully compliant with all Health and Safety legislation.
2. Ensure that your work area is maintained in a clean, safe and tidy manner, all equipment is used safely according to instructions, and work is carried to ensure no risk to yourself, other employees and visitors.
FLEXIBILITY CLAUSE
In order to deliver services effectively, a degree of flexibility is required, and the post holder may be required to perform work not specifically referred to above. Such duties, however, will fall within the scope of the job at the appropriate grade.
This job description will be subjected to review with the post holder, to ensure that it accurately reflects the duties and range of the post. The aim is to improve the quality of service for Black and minoritised women and all matters relating to their well-being.
When necessary, the post holder may be expected to work evenings and weekends. This time can be claimed back as TOIL.
This post is:
· subject to Enhanced DBS Disclosure
· subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for a disclosure to be made to the Disclosure and barring Service for details of any previous criminal convictions.
· open to women* only (*exempt under the Equality Act 2010 Schedule 9, Part 1).
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Barnabas Aid
Barnabas International is a large family of Christian ministries and charities focused on giving practical support to suffering, abandoned and persecuted Christians around the world. The ministry was founded in 1993, and since then, it has funded projects in more than 100 countries, providing hope and help to millions of our brothers and sisters in Christ. Some of our key projects include supplying food aid, medical supplies, educational and vocational training, Bibles, micro-enterprise, disaster relief, help for victims of violence, and support for pastors and church leaders. Barnabas Aid also provides advocacy for religious freedom, especially for persecuted and suffering Christians.
Barnabas is a Christian ministry and a charity. Employees are expected to subscribe to the Vision, Mission, Value and Statement of Faith, and their work may be viewed as being vocational.
There is an occupational requirement for applicants to be practising Christians, who are engaged in their local church, in order to be able to carry out our roles.
Overview
The role will provide high-quality administrative, systems, and research support to the Quality Team, enabling consistent quality assurance across the grant-making cycle. The postholder will administer and improve the team’s Salesforce processes and data standards, coordinate key workflows and information management, support the Director of Quality, Quality Assurance Specialist and Impact (MEAL) Coordinator with scheduling and documentation, and deliver defined research tasks and short projects (e.g., into quality assurance approaches, MEAL frameworks, tools and best practice) to strengthen the team’s work.
Key internal relationships: Director of Quality; Quality Assurance Specialist; Impact (MEAL) Specialist; Regional Directors, Programme Managers and Project Officers; ICPO; Finance; Data/Systems owners.
Key Responsibilities
Salesforce administration and systems support
Administrative support to the Quality Director and team coordination
·Coordinate team processes, including shared calendars, team meetings, process documentation, and communications that help the Quality Team operate consistently.
Research and special projects (Quality assurance, MEAL and learning)
·Maintain a small library of standards, templates, guidance, and reference materials (including MEAL and QA resources) for the team.
Pre-Committee Proposal Scrutiny
·Formal review of all project proposals before submission to the projects subcommittee to improve quality by ensuring:
oProposals are internally consistent;
oProposed solutions credibly meet the identified needs;
oThe response is proportionate and broadly consistent with other Barnabas Aid projects of a similar nature;
oBeneficiary selection is conducted appropriately and can be justified;
oThe proposal is strategically aligned, represents good value-for-money and meets all of Barnabas Aid’s project policies;
oRelevant harms have been considered and mitigated;
oA proportionate M&E approach is in place;
oPrudent but pragmatic financial arrangements (e.g. split into tranches, use of intermediaries) are adopted and justified.
·In conjunction with regional teams, undertake light editing of proposals to improve clarity and correct inconsistencies and typographical errors.
·Document checks to ensure all due diligence activities have been conducted before proposal is put to the subcommittee.
Post-Committee Follow-up
·Track actions provided by committee to ensure projects fully implement committee decisions (e.g. splitting into tranches, reporting requirements, risk management, etc)
·Draft, for regional team’s approval, project approval/project rejection letters to partners, including all relevant provisions for management of the grants.
Compliance, confidentiality, and continuous improvement
·Support the Quality Team to evidence required checks and maintain consistent records across systems and files, raising risks or gaps as appropriate.
Other duties
The above is not an exhaustive list of duties. From time to time, the employee may be asked or required to carry out other additional tasks, or duties, over and above their usual day to day activities. Employees are expected to work collaboratively across the regional team, including providing flexible support and surge cover as needed.
Person Requirement
Essential
·Bible-believing follower of Jesus: Demonstrates a personal commitment to discipleship and growing in faith. In good standing with their Church, actively
participating in its life and community. Committed to affirming and signing Barnabas Aid’s Statement of Faith.
·Educated to degree-level or equivalent, with strong administrative and systems experience.
·Evidence of continuous professional development relevant to administration, data/systems, quality, research, MEAL, or project/grants work
·Experience in a busy administrative role, supporting multiple stakeholders, scheduling meetings, and coordinating actions to deadlines.
·Experience administering or providing ‘super-user’ support for a CRM/database (preferably Salesforce), including maintaining data standards and producing reports/dashboards.
·Experience with document control and shared filing systems (e.g SharePoint), including version control and maintaining audit-ready records.
·Experience undertaking structured research tasks and producing clear summaries/recommendations for non-specialist audiences.
·Highly organised with strong attention to detail; able to manage multiple deadlines and stakeholders.
·Strong systems aptitude: able to document processes, apply data standards, run checks, and support colleagues to use systems consistently.
·Ability to produce clear reports/briefings and summarise research into practical recommendations.
·Confident with Microsoft 365 (Outlook, Word, Excel, Teams, SharePoint) and comfortable learning new systems.
·Discretion and good judgement when handling confidential/sensitive information.
Desirable
·Experience working in the charity, international development, or faith-based sector.
·Salesforce administration training/qualification (or equivalent CRM certification).
·Training in research methods, MEAL, data analysis, or quality/process improvement
·Experience in grants administration, governance support, programme/project support, or compliance-focused roles.
·Experience supporting QA, audit, MEAL, or learning processes (e.g., file reviews, indicator tracking, learning events).
·Ability to build and maintain Salesforce reports/dashboards and/or familiarity with basic Salesforce admin concepts (profiles/permissions within delegated scope).
·Familiarity with MEAL concepts (monitoring, evaluation, accountability and learning) and how they support quality and learning in programmes.
·Understanding of grants governance, restricted funds, and/or donor intent in a charity setting.
·Experience working in a distributed/remote team environment.
Personal Qualities
·Service-minded and collaborative; enjoys enabling others to do their work effectively.
·Proactive and solutions-focused; comfortable addressing issues, prompting actions and following up with colleagues.
·Curious and methodical; able to work independently on research tasks and present findings clearly.
How to Apply
Please apply by submitting your CV and a cover letter demonstrating how your skills and experience make you a good fit for this role and for the mission of Barnabas Aid.
We aim to support Christian communities, churches and individuals around the world who face persecution and discrimination because of their Faith.


We're looking for an exceptional Partnerships & Philanthropy Manager to work in the Fundraising Unit for a passionate and growing organisation.
Proposed salary: £65,000 - £75,000 depending on experience plus a generous benefits package.
If you are interested in this position but salary or location is a barrier to applying, please get in touch with our team to discuss, as we may be able to offer some flexibility based on individual circumstances.
Location: Flexible location within the UK, with the expectation of attending our central London office on Mondays.
Reports to: Strategic Partnerships and Philanthropy Lead.
Deadline: We will be reviewing applications on a rolling basis, with a deadline of 9am, Monday 22nd June 2026.
We reserve the right to close applications early should we receive a substantial number of applications from outstanding candidates.
About CLTR
The Centre for Long-Term Resilience (CLTR) is a UK-based, non-profit and independent think tank with a mission to transform global resilience to extreme AI and biological risks. We achieve this by working with governments and institutions, offering targeted, evidence-based advice designed to enhance understanding, decision-making and governance.
The Role
The Centre for Long-Term Resilience is looking for a full-time Strategic Partnerships and Philanthropy Manager with knowledge of CLTR's areas of policy focus (AI safety and biosecurity) and with strong fluency in the conventions, expectations, and writing styles of philanthropic funders focused on extreme risks.
The Strategic Partnerships and Philanthropy Manager will play a central role in CLTR’s Fundraising Unit, holding day-to-day responsibility for a portfolio of significant funder partnerships and prospects, and supporting the organisation's long-term fundraising strategy. This is a hands-on role requiring excellent relationship management and project management skills, outstanding written communication skills, and the ability to work effectively across teams in a fast-paced environment.
The role works closely with CLTR's policy unit leads, who are responsible for accuracy of programme content in fundraising materials and, where needed, providing direction on content and structure based on their own knowledge of specific donor preferences.
What You'll Do
Hold day-to-day responsibility for a portfolio of funder relationships, maintaining an up-to-date picture of each funder's priorities, renewal timelines, and grant spend down for discussion with CLTR’s Strategic Partnerships and Philanthropy Lead, CEO and policy unit leads.
Project manage the delivery of donor-facing materials, including complex proposals, reports, and updates. This involves working in close partnership with policy units to agree on a structure, gathering relevant content, ensuring the framing of policy work is reflected appropriately (and contributing to this framing through donor-specific intelligence and relationship insight), coordinating with external contractors for strategic writing support, and enabling policy unit involvement throughout this process.
Coordinate with our finance team on proposal budgets for major funding bids, ensuring asks are financially robust and aligned with organisational planning.
Track and communicate proposal and reporting timelines, ensuring clarity around deadlines and required inputs.
Conduct research on donors and prospects and help to build a pipeline of donors interested in funding work in the extreme risks space, working with senior stakeholders to identify relationship entry points and brief policy units to prepare for meetings.
Oversee due diligence for your caseload, coordinating with external contractors as needed.
Work with senior colleagues, including policy unit leads, to engage funders on the organisation's work and coordinate communications when navigating multi-stakeholder relationships.
Support effective grant management and compliance in coordination with the Operations Unit.
Maintain accurate and up-to-date records in CLTR's CRM system.
Suggest areas for process and systems improvement.
Actively feed into income forecast projections, monitor progress against forecast, document changes and risks.
Stay abreast of developments in the extreme risks funding landscape, feeding relevant intelligence into strategic planning.
Attend relevant events and conferences to represent CLTR, expand our network and raise the profile of the organisation.
What You'll Bring
Essential
Exceptional project management skills, highly organised and able to manage multiple deadlines across a complex portfolio.
Strong knowledge of CLTR's areas of policy focus, particularly AI safety and biosecurity.
Written fluency in theory of change articulation, prioritisation frameworks, explicit reasoning about cost-effectiveness and counterfactual impact, and calibrated communication of uncertainty
Strong familiarity with extreme risk philanthropy, including its key funders and the norms and expectations of this funding ecosystem.
Demonstrable experience of managing senior stakeholder relationships.
Excellent proposal and report writing and editing skills, with the ability to translate complex policy content into clear and compelling donor-facing materials.
Confidence working with financial information, including grant budgets and financial reports.
Excellent interpersonal and communication skills, with confidence working alongside senior internal and external stakeholders and confidence to “manage upwards”.
Strong listening and relational intelligence - able to pick up on what funders care about from calls, meetings and informal interactions, and translate this into clear, actionable input to inform proposal development and stewardship strategy.
A collaborative, low-ego approach, with the ability to build strong relationships across a small, busy team.
A calm and solution-focused approach under pressure, with flexibility and agility when priorities shift.
Ability to handle highly sensitive information discreetly and professionally.
Desirable
Experience of managing high-net-worth donor relationships.
Experience of working in a policy, research, or advocacy context.
Familiarity with CRM systems such as Copper or similar.
Strong ability to use frontier AI tools to enhance the efficiency and quality of your work.
Experience of using Asana or similar project management tools.
Experience of managing contractors or freelancers.
Salary and Benefits
£65,000-£75,000, depending on experience.
In addition to your salary, CLTR offers a generous benefits package which includes:
30 days annual leave, plus public holidays;
£5,000 (before tax) annual wellbeing budget, for you to spend at your discretion on items such as gym membership, therapy, meditation, etc.;
£3,000 annual learning and development budget, plus up to five days paid work time;
£2,000 onboarding grant for equipment and supplies;
A pension contribution scheme (up to 7% employer-matched contribution);
Private health insurance;
Group life insurance;
Generous parental leave benefits; and
Paid office lunches twice a week, including on Mondays.
Working with CLTR also comes with a commitment to caring deeply about your wellbeing, career development and overall experience working with our team, and to respecting your preferred working patterns, including flexible working hours as agreed with your line manager, wherever possible.
Location and Travel Requirements
Flexible location within the UK, with the expectation of attending our central London office once a week, on Mondays. We may be open to exploring fully remote working arrangements in exceptional circumstances for a limited period of time.
How to Apply
Please visit our website to submit your CV and cover letter (no more than one side of A4) by 9am, 22nd June 2026. Please use your cover letter to explain your interest in the role and how you meet the person specification. Further details on the application process are available there.
If you are unsure about applying or have questions about the role or process, we encourage you to get in touch with us.
Diversity and Inclusion
As an employer, we encourage candidates from all backgrounds to apply and do not discriminate based on age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. We also warmly welcome applicants returning to work after career breaks.
The client requests no contact from agencies or media sales.
The National Youth Agency is looking for a Youth Voice and Influence Officer
Youth Voice and Influence Officer
Contract: Fixed term until 30th April 2027
Hours: Full-time - 37 hours per week
Salary: £36,050 (dependent on experience and qualifications)
Location: Home-based in England with occasional travel for meetings, workshops, and team activities. Head Office is in Leicester.
What we do
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work
About the Role
We are looking for a Youth Voice and Influence Officer to support the delivery of high-quality, inclusive Youth Voice & Influence (YV&I) initiatives across the NYA, ensuring that young people are meaningfully involved in shaping programmes, influencing decisions, and leading their own advocacy. The YV&I Officer will engage directly with young people and stakeholders, lead on smaller projects and/or individual programme work strands, support internal teams, and contribute to achieving the NYA’s mission of empowering young voices.
This vacancy will have a primary focus on delivering the UK Youth Parliament programme and flexibility to respond to organisational need.
Key Responsibilities
As a Youth Voice and Influence Officer, you will:
1. Deliver Against Key Performance Indicators (KPIs)
2. Youth Voice Engagement and Delivery
3. Flexibility and Support Across NYA Teams
4. Building Relationships with Young People and Stakeholders
5. Collaboration and Teamwork
6. Monitoring, Reporting, and Feedback
7. Supporting NYA’s Strategic Goals
Why Work for NYA?
Closing date: 23:59 Friday 14th June 2026
Please note: we reserve the right to close this vacancy early)
Interviews: Week commencing 6th July (subject to change)
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
The National Youth Agency is an equal opportunities employer.
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
Please note: We use AI detector software, so applications or CV’s with high levels of AI generated content may be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance.
No agencies please.
Location: Office based in Central Southampton. Hybrid working may be possible on completion of the probation period.
The Role
The Marketing and Communications Officer will lead on promoting the work, services and impact of Citizens Advice Southampton. You will help ensure that local people know how to access advice, that stakeholders understand our impact, and that our voice is heard in local conversations about poverty, inequality and social justice.
Working closely with colleagues across the organisation, you will deliver clear, accessible and inclusive communications that reflect Citizens Advice values and strengthen our profile across Southampton.
The main tasks for the role include, but are not limited to:
Marketing and Promotion
Communications and Content
Campaigns and Impact
Stakeholder and Media Engagement
Monitoring and Improvement
Other duties and responsibilities
About you
We are looking for someone who ideally bring charity sector experience in communications, and experience of supporting strong relationships with partners and funders. You will share our passion for community wellbeing and social justice. You’ll be just as comfortable working independently as you will collaboratively alongside our dedicated teams, using your skills to promote awareness of the amazing work done by Citizens Advice Southampton.
The role will involve leading the charity through key challenges including funding pressures, local government reorganisation, and evolving service delivery needs.
Applications
At Citizens Advice, we recognise the positive value of diversity, promoting equity and celebrating inclusion. We welcome and encourage job applications from people of all backgrounds.
Please download the application pack on our website and submit your CV and a covering letter outlining how you fit the person specification to Emma Vint.
Please also complete and submit our diversity monitoring form with your application.
The closing date for this vacancy is 9am on Friday 26th June 2026.
Thank you for your interest in Citizens Advice Southampton.
About the RSE
The Royal Society of Edinburgh (RSE) is Scotland’s National Academy. Through the expertise of our Fellowship and the work of our staff, we bring together knowledge, ideas, and people to help address the most important issues facing Scotland and the wider world.
Our Fellowship of over 1,800 individuals spans academia, business, public service, the arts, and civil society. Alongside this, the RSE delivers a wide-ranging programme of research support, policy advice, public engagement, and international collaboration.
We are a collaborative, purpose-driven organisation with a strong commitment to supporting our people and promoting a positive and inclusive working culture.
Our small team is about to become a wee bit bigger. You may spot several roles advertised across the RSE this summer. These opportunities reflect investment in our people and future priorities as we grow our ambition to make knowledge useful.
About the role
We are seeking an experienced membership engagement professional to plan and deliver dynamic programme of activities for our Fellowship. Informed by insight gathered through a recent Fellows’ survey, you’ll help shape a more connected and active membership, ensuring activities align with the RSE’s mission of “knowledge made useful”.
Working closely with Fellows and colleagues across the organisation, the Membership Engagement Officer will plan and deliver a varied programme of events, networking, and engagement opportunities. You will also collaborate with the Communications team to develop targeted, meaningful content that strengthens relationship and encourages participation.
This is a new and exciting role focused on building a culture of active engagement. You’ll convene and support an advisory group, evaluate the impact of activities, and continuously refine the programme using data and feedback.
About you
You will bring:
This role is ideal for someone who enjoys bringing an engagement strategy to life with measurable results. As a Fellow-led organisation, this role would suit someone who can bring great ideas whilst working in a collaborative and consultative way.
How to apply
To apply, please complete the online application via BreatheHR. At the document upload stage, please ensure you provide both required documents:
Applications must be submitted by 23.59 Wednesday 24 June.
Interviews for this role will take place Monday 7 or Tuesday 8 July at the RSE in Edinburgh.
Please note that the RSE is not in the position to sponsor work or student visas. Pre-employment screening will include the necessary right to work in the UK checks as well as reference checks.
Knowledge made useful
The client requests no contact from agencies or media sales.
OUR ORGANISATION:
Womankind Worldwide is a global women’s rights organisation working in partnership with women’s rights movements and organisations to transform the lives of women and girls. We strengthen and support women’s movements in our focus countries in Africa and Asia, and take collective action at regional and global levels, to ensure women’s voices are heard, their rights are realised, and their lives are free from violence. Currently, Womankind has staff based in Kenya and the UK. This position can be located either in Kenya or the UK. You must have the right to work in Kenya or the UK to apply for this role, in line with the laws and regulations of these countries.
ROLE PURPOSE:
The Policy and Advocacy team within Womankind influences a transformative, feminist agenda for change in solidarity with movement partners and allies. This is a full-time, fast-paced subject matter expert role that leads the organisation’s partner centred and evidence-based advocacy in UK and Global Advocacy forums, from a decolonial feminist lens, in line with Womankind’s 2030 strategy. Additionally, the role supports partner advocacy related learning & exchange, and capacity strengthening for partners based in all of Womankind’s focus countries and co-leads work on advocacy related knowledge products.
AREAS OF RESPONSIBILITY:
1. Strategic Leadership & Positioning
Leads Womankind’s evidence based advocacy and strategic engagement in global, regional & UK Policy forums from a decolonial feminist lens. This includes:
Formulation of Womankind’s UK & Global advocacy plans, and execution of key deliverables based on thorough advocacy mapping processes.
Planning and engaging in side and parallel events.
Identifying key advocacy messages and supporting partner engagement/participation.
2. Feminist Research & Knowledge Production
Drives the conceptualisation, decolonial feminist framing, review, and strategic dissemination of knowledge products in alignment with advocacy priorities per the organisation’s Strategy 2030 and relevant sub-strategies including the feminist partnerships and influencing sub-strategies.
3. Partner Support, Learning and Exchange
Proactively supports partner influencing and advocacy skills strengthening where necessary and appropriate, in line with available organisational resources.
Identifies, plans and executes strategic in-country, transnational and cross-continental learning and exchange opportunities.
4. Programme Management
Contributes to the P&A team’s annual planning and budgeting processes.
Engages in robust monitoring, evaluation, reporting and learning (MERL). This includes contributing to the development of appropriate advocacy MERL tools, participation in institutional MERL processes.
KEY RELATIONSHIPS AND COLLABORATION:
Internal
P&A team.
Grantmaking & Partnerships Team.
Fundraising Team.
Communications team.
External
Partners.
Women’s Rights Organisations & Feminist Movement Allies.
UK Government Entities e.g. FCDO.
Regional and International Bodies.
PERSON SPECIFICATION:
Qualification and training:
A post-graduate qualification in a relevant social sciences field e.g. international development or legal studies, human rights, gender studies, or equivalent experience.
Essential Experience:
At least 5 years’ experience in the women’s rights and feminist sectors with demonstrable capabilities in strategic, partner-centred, evidence-based, decolonial feminist advocacy leadership in UK and Global Advocacy spaces.
In-depth knowledge on core women’s rights normative standards and intersectional feminist principles that guide policy and influencing work within the UK and globally. This includes how diverse women’s rights thematic areas intersect and how this is integrated into strategic influencing and advocacy.
Astute networking skills and ability to successfully build and leverage relationships with diverse partners, allies, government officials and intergovernmental bodies for strategic advocacy and influencing.
Proven track record in leading/driving knowledge production from a decolonial feminist lens including research reports, and policy briefs.
Country specific expertise in executing partner advocacy needs and learning and exchange opportunities linked to diverse women and girls in local, transnational, and cross-continental contexts.
Sound programme management skills including demonstrable experience in advocacy related MERL, annual planning and budgeting.
Demonstrable experience in direct line-management of officers, interns and volunteers in diverse and cross-cultural teams.
Desirable Experience:
Proven track record of successfully contributing to fundraising bids.
Knowledge and Skills:
An organised, strategic, credible, confident self-starter with the ability to respond in a timely way to emergent needs and opportunities in the UK or globally.
A collegial and collaborative team player who can work effectively as part of a diverse team in ways that contribute to a creative, safe, inclusive and supportive work environment.
Excellent written, verbal influencing and communication skills. Fluency in English is essential.
Proficient in use of MS Word, Excel and PowerPoint.
A flexible, creative, solutions-focused approach to problem-solving.
Strong feminist politics and analysis lens.
Understanding of and commitment to working in line with Womankind’s feminist and anti-racist stance.
Travel Requirements:
International travel and regular in-person catch-ups with UK based policy makers and civil society colleagues are essential requirements for this role. The post holder is expected to engage in reasonable international travel to fulfil their duties. This is expected to be no more than four-eight weeks per year.
Line Management:
The role holder is expected to line manage the UK/Global Policy and Advocacy Officer. They will occasionally supervise consultants, interns and volunteers as needed, in line with the work they are leading.
All posts are expected to contribute towards developing a supportive working environment, to demonstrate a commitment to inclusion, professionalism and respect, transparency and accountability and to uphold quality standards as outlined in policies and procedures, and in compliance with Womankind Worldwide’s Equity, Diversity and Inclusion Policy.
The role also undertakes other responsibilities not outlined above which are commensurate with a role of this nature and which have been discussed and agreed with the line manager.
Communications Officer - IPNEd
We are looking for a Communications Officer to join the IPNEd Secretariat. This role will lead our internal and external communications, including copywriting, content creation, sharing and monitoring across all our communications channels.
About IPNEd
The International Parliamentary Network for Education (IPNEd) works to mobilise the political leadership necessary to accelerate the delivery of quality education for all.
As the first and only global parliamentary network dedicated to education, IPNEd seeks to grow and deepen political understanding of and commitment to quality education for all.
To do this, we work with parliamentarians individually and in groups at the national, regional, and global levels.
The Network consists of more than 500 parliamentarians from around the world who are committed to achieving Sustainable Development Goal 4 - Quality Education - by increasing funding, improving learning, especially foundational early-grade literacy and math skills, and advancing global educational equity.
About Results UK
Results UK hosts the IPNEd Secretariat.
Results UK seeks to make change in the world by utilising a combination of grassroots, parliamentary, and policy advocacy to create the public and political will to end poverty.
Alongside IPNEd, Results UK hosts another organisation, Send My Friend to School, the UK’s umbrella body for organisations working on global education.
Role Description
The IPNEd Secretariat’s role is to ensure that IPNEd members can exercise their unique functions as Members of Parliament as effectively as possible to accelerate educational progress. Timely and effective internal and external communication is central to this work.
We are looking for a proactive and skilled Communications Officer to lead the delivery of content to expand IPNEd’s reach, grow audiences, and drive meaningful engagement with MPs and our wider stakeholders.
You will develop and implement strategies to strengthen IPNEd’s communications channels, collaborate with our partners to design and implement communication strategies, and support our global priorities.
The role also involves supporting internal communications with our parliamentary membership, including maintaining our membership database.
You will also monitor the performance of our communications efforts, identifying and testing ways to improve reach and engagement to ensure continuous improvement and impact.
We are looking for someone who can be proactive, efficient, and flexible in supporting all aspects of IPNEd's internal and external communications. You will thrive in a fast-paced environment in which you will play a central role in identifying and responding to external developments.
This post will offer unparalleled opportunities to contribute to policy and advocacy in support of global education and to develop knowledge of policy development, advocacy, and the particular roles of members of parliament in delivering change.
Duties include, but are not limited to:
Content Creation
Develop written and visual content, including blog posts, newsletters, social media posts, press releases, infographics, and videos.
Tell strategic stories that highlight the importance of education and profile the work and impact of members of parliament in accelerating educational progress.
Draft op-eds, speeches, and press releases to shape conversations and advance IPNEd’s mission.
Lead on the development and publication of regular and occasional email newsletters and general emails.
Media Relations
Monitor external media and use this to inform IPNEd's external communications.
Build and maintain relationships with external media and other organisations, identifying opportunities to collaborate and to pitch content.
Digital Communications
Manage the organisation's website, including development, maintenance, and continuous improvement.
Implement and oversee digital communications channels, including our presence on X, Bluesky, Facebook, and LinkedIn.
Develop and produce performance data and reports for digital channels.
Use performance data to test new approaches to communications.
Strategic Planning & Collaboration
Contribute to and implement communications and external engagement strategies.
Work closely with the Executive Director and Senior Policy & Advocacy Adviser to identify content and engagement opportunities.
Represent IPNEd in meetings with Network members and external partner organisations, building strong working relationships.
General
Maintaining systems necessary to support effective communications, including member, supporter and partner databases.
Supporting the Secretariat with research and writing.
The post-holder may be required to travel internationally.
The post-holder will also carry out other duties as necessary.
Essential skills and experience
All candidates must have the right to live and work in the UK. If you are made an offer of employment, this will be subject to verification. We are not able to offer visa sponsorship for this role.
Proven experience in a communications role within the not-for-profit, international development, or advocacy sectors.
Strong written communication skills, with proven experience drafting press releases, articles, comment pieces, blogs and social media posts.
Proven ability to craft engaging written, visual, and multimedia content for digital platforms.
Strong understanding of social media analytics to drive up engagement and increase our online visibility.
Familiarity with digital content tools (e.g. Adobe Suite, Canva).
Skilled in managing websites, email marketing, and content management systems (e.g. Mailchimp, Squarespace).
Experience of working with parliamentarians or in public affairs, campaigning or advocacy work in either a paid or voluntary environment, preferably in the context of international development or education.
Strong interpersonal skills and an ability to work with a wide range of people.
Excellent written and verbal communication skills.
Excellent organisational skills with strong attention to detail.
Willingness and flexibility to work across a range of tasks and activities.
Personal attributes
A passion for politics, international development, and global education.
Self-starting, highly organised, and able to manage multiple tasks.
Confident and willing to initiate contact and discussion with parliamentarians and officials.
Able to respond flexibly to changing priorities, and to both set and work to deadlines.
A good team worker who enjoys supporting other members of a team and working together for common objectives.
Willingness to work in an all-party, politically neutral organisation and to work enthusiastically with members of all political parties.
Willingness and ability to travel outside the UK.
Ability to quickly absorb information.
Desirable criteria
Ability to speak a second UN language: French, Spanish, Arabic, Russian, Mandarin.
Equality, Diversity and Inclusion
Results UK is an equal opportunity employer.
Results UK is opposed to discrimination in employment as well as in society, politics and the economy, and seeks to avoid discrimination in its own employment and recruitment of staff and volunteers. We will not discriminate on grounds of creed, race, gender, sexual orientation, disability or age.
We positively welcome the contributions of people from a wide range of backgrounds, skills, and abilities, recognising the value that different perspectives bring to the organisation. As part of this commitment, we aim to attract and retain high-calibre staff of all backgrounds by offering a range of people-centred policies to support our staff, including options to work from home, flexible working and agile contracts, training and professional development opportunities, and membership of the disability confidence scheme. Further information about these is available on request.
As an organisation, we are committed to ensuring that our recruitment policies and processes are inclusive, equitable, and fair.
Personnel policies are available on request.
Salary, benefits, and other key information
IPNEd is hosted by Results UK. The line manager for this role will be IPNEd’s Senior Policy & Advocacy Adviser.
1. Starting date
The position is available immediately, and is offered as an initial 12-month contract with the intention of being extended if funding permits.
2. Salary
This role is graded at Results Professional Level Two with a salary of £32,785 per annum.
3. Hours of work
This is a full time role 35 hours a week. These hours will be worked as agreed with the line manager, but some flexibility may be required to meet the needs of the job. There is no paid overtime, but Results UK offers a flexitime system for all staff.
4. Holidays
25 days per year plus bank holidays. Holidays increase by one day per year of service to a maximum of 30 days. Holidays are earned in arrears.
5. Notice Period and Probationary Period
This role has a one-month notice period. The employee will have a probationary period of three months, during which time the notice period is one week.
6. Location
The post is a hybrid role with the expectation that the postholder can work from Results’ office at Clarence Centre for Enterprise and Innovation, 6 St George’s Circus, London, SE1 6FE when required.
Currently, most Results UK staff are combining working from home with time in the office.
7. Travel
Occasional International travel will be required. The post holder must be able and willing to travel to Global North and Global South countries.
8. Additional Benefits
Staff joining Results are automatically enrolled in our company pension scheme unless they choose to opt out. A legally mandated minimum employee contribution applies, and all employee contributions to the pension are matched 1:1 by Results up to a maximum of 5% of gross salary.
Staff may receive a tax-efficient loan for the purchase of a bike, through which the final price of the cycle is lower than on the market.
Staff may receive a loan for the purchase of a travel season ticket.
Recruitment Process
Applications should be made using our online application portal using the apply now button above.
As part of the process you will be asked to submit:
A CV.
A covering letter setting out how you meet the selection criteria.
Examples of previous communication products that you have been responsible for before. This should be provided as a separate document with the content shared as you see fit, but could include links to material available online.
The application deadline is midnight on Friday, the 19th of June 2026.
First-round interviews will be held online on the 25th and 26th of June.
Our mission is to create the public and political will to end poverty by enabling people to exercise their own personal and political power for change
The client requests no contact from agencies or media sales.
The Centre for Progressive Change is looking for a Safe Sick Pay Campaign Director that will be part of the newly formed Executive Team. This is an exciting time to be joining the campaign, as we capitalise on our successes so far and plan for our next big policy gain - increasing the rate of Statutory Sick Pay.
This role will be in charge of the Safe Sick Pay campaign including the strategy to see an increase in the rate of Statutory Sick Pay, fundraising to implement the strategy, hiring campaign team members, supporting the team to implement the strategy, holding the key stakeholder relationships, driving the campaign, and delivering parts of the campaign where needed.
As a member of the Executive Team, they will be part of the team responsible for the strategy, structure, team, culture and finances of the organisation.
Responsible to: Executive Director
Location: Office in Sustainable Ventures, Waterloo, London
Salary: £66,000 - £76,000 starting salary based on experience
Contract type: Permanent
Hours: Full-time
Working Rhythm: We work in sprints - working for about 6-7 weeks and then taking time off during the Parliamentary recesses. We offer 40-days of annual leave (including bank holidays).
Closing date and time: Monday 15th June, 9am
Please see the job pack for full details of the role, interview process and more information about The Centre for Progressive Change.
We run campaigns for national policy change on progressive issues.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for someone who is passionate about supporting those affected by ovarian cancer through a people-centered approach. You must be experienced in providing support services, well-organised and approachable. We have embedded our health equalities work stream across our organisation, so you must be committed to an inclusive approach across all your work. You will be an important member of our staff team, contributing to positive and constructive engagement with our community. We will provide you with training and supervision to support you to develop professionally within this role and to maintain a healthy work/life balance.
Pay scale: £29,899 – £33,668 per year (full time), pro-rata if part time. All our salaries are benchmarked based on the requirements of the Role Description and comparable roles in the charity sector. Salaries are subject to an annual review; we also award an annual cost of living increase.
Hours: 21 hours (part time) to 35 hours (full time) per week. We can offer flexibility around core operational hours to accommodate caring responsibilities. Core hours of work are between 8.30am to 5.30pm. Wednesday is a core working day.
Location is either:
· Home-based with an appropriate working space where confidentiality can be assured. Lives within the UK.
Or
· In our London office, this option attracts an additional payment.
In both scenarios you must be able to attend bi-monthly meetings in London and undertake occasional travel in the UK for meetings and support events.
Contract type: Permanent
JOB DESCRIPTION
You will work within the support team in providing the first point of contact for all support enquiries to Ovacome, via telephone, email, instant chat, and social media channels.
You will provide information and support on a wide range of ovarian cancer issues, including broader issues around living with cancer, ensuring that all information is evidence based and up-to-date.
You will assist in the moderation of the My Ovacome support forum and provide information where required to members.
You will assist in keeping the Support Services information on the Ovacome website up-to-date.
You will keep full, accurate, contemporaneous records of all enquiries following Ovacome policies and procedures, including confidentiality and data protection. You will maintain and update records on the Ovacome database.
You will assist in the organisation and facilitation of Ovacome groups as required.
You will maintain knowledge of clinical and research developments in ovarian cancer through relevant journals, attending conferences and liaison with healthcare professionals.
You will assist with the production of reports as required.
You will participate in regional support events as required, liaising with local services prior to the event.
You will contribute to the Ovacome information resources and work with other members of the Ovacome to produce content that is of interest to our community.
You will work with the support team to identify common questions and themes from our service users so that we can proactively meet the needs of the wider community.
You will assist with writing and updating our Information booklets and resources to agreed standards (PIF Tick) and following agreed processes.
The client requests no contact from agencies or media sales.
The Woodland Trust is looking for an experienced Conservation and Wildlife Officer to join the Snaizeholme Project team, supporting the conservation and long-term management of the Snaizeholme Estate. The role will focus on conservation-led wildlife management, including protecting and enhancing local Red Squirrel populations, habitat and species monitoring, and delivering practical land management across a diverse landscape. Working closely with landowners, partners, volunteers and local communities, the successful candidate will combine strong ecological knowledge with excellent communication and public engagement skills to help create a thriving, resilient landscape for wildlife and people.
A company vehicle will be provided for this role. Please note that out Company Vehicle Policy is also under review as part of our Job Families and Contract Review project, so the eligibility criteria therein are subject to change in due course.
For recruitment purposes this position is advertised as Conservation and Wildlife Officer to reflect the nature of the work. The successful candidate’s formal title will be Wildlife Manager - Snaizeholme.
The Role:
The Candidate:
Benefits and Wellbeing:
Joining our team means you’ll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
About Us:
The Woodland Trust is the UK’s largest woodland conservation charity. We want to see a world where trees and woods thrive for people and nature. The Trust engages and inspires people to make their difference tackling the nature and climate crisis helping protect, restore and create our vital woods and trees.
Our Commitment to Diversity and Inclusion:
To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees.
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.
Please contact us to discuss any additional support or adjustments you may need to complete your application.
Application Advice:
For fairness we keep our candidates’ personal details hidden from the hiring managers, and CVs are redacted until after shortlisting is complete.
Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role. Even if you don't meet every requirement of the role, we would encourage you to apply.
Acceptable Use - Artificial Intelligence (AI):
We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.
Apply Now:
If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.
Interviews will be held via Microsoft Teams on 9th & 10th July.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ROOTED FINANCE
Rooted Finance is a pioneering specialist debt and financial inclusion Charity based in London. We’re committed to making money and debt advice accessible, for everyone.
The people we work with come from all walks of life and so do we.
We employ advisers from all backgrounds, not just because it’s the right thing to do, but because we are the communities we serve. We provide quality debt and money advice services to help clients manage their finances and debts, protect their essential services; and safeguard their income and priority needs. Our services have never been more needed in an uncertain financial environment.
Rooted Finance is expanding its team and is looking for a full-time Money Guidance Officer. This is an exciting opportunity to join a dynamic and supportive team at a pivotal moment in our growth.
We are looking for someone who enjoys providing a first-class client satisfaction and support service. You will work closely with our Advice team to ensure clients are accessing support through engagement activities and that they are able to progress their debt advice journey smoothly.
You will be the interface for advisers to ensure documentation and tasks are completed in a timely manner or the clients you are supporting. The post-holder will need to be comfortable interacting with a variety of audiences – advisers, clients and partner organisations, and enjoy supporting people to progress through their advice journey.
You will have strong administrative, research and data skills, excellent communication and critical-thinking skills, and should be flexible and capable of working independently and as part of a team.
The post holder will be part of a small team and need to be a proven self-starter. The team language is English, and Rooted Finance is an Equal Opportunities employer.
JOB DESCRIPTION
Job : Title Money Guidance Officer
Salary: £28,000
Hours: 35 Hours per week
Benefits: 25 days annual leave plus bank holidays Day of leave on your birthday Additional day of leave for each year of service up to 35 days 3% Pension contribution stakeholder pension £200 home-office equipment allowance Costco membership. Employee Assistance Programme Hybrid and flexible working arrangements available and agreed according to business needs
Contract: Permanent/Fixed Term (subject to funding)
Location: Rooted Finance delivers primarily an in-person service, postholder will be required to attend outreach locations/RF office. Hybrid arrangement with remote working will be incorporated where possible based on business demands.
Purpose of the Job
Rooted Finance provides client focused and impact driven services. The ability to provide first class advisory and casework services that impact individuals, and the communities they live in, is fundamental to the way in which Rooted Finance provides transparent and evidence-based services.
RF is looking for a proven self-starter to support our advice services and preventative initiatives. You’ll be passionate about working with people and committed to delivering a high-quality community engagement and support program. You’ll be adept at delivering comprehensive support to individuals within diverse community settings.
You will be confident in working with community members to grow and develop projects to reach isolated individuals. Working flexibly across dates (including occasional weekend working), times and locations, responding to project and community needs as required.
The successful candidate will have excellent interpersonal skills and be able to work flexibly with clients. You will be meticulous in your work, especially when supporting clients and maintaining case records for continuity of ongoing support. You will be trained and expected to keep up to date with regards to legislation, case law and policy changes relating to debt and a working knowledge of welfare benefits as directed by Line Manager.
Training and development
Rooted Finance will provide internal and external training as appropriate. Continued professional development is fundamental to the values of Rooted Finance in building capacity amongst its team members.
Reporting
The post holder will report directly to the Advice Manager of Rooted Finance
Role Requirements
This role aims to address the additional barriers and needs faced by overindebted individual, ensuring they are supported in navigating these challenges and can focus on the debt advice process effectively. As a Money Engagement Officer you will work across our various community partners, delivering money mentoring support and income maximisation services to local communities with the aim of promoting financial resilience and wellbeing. You will also provide assist in collecting essential documents and information for advisers to progress their cases. You will maintain accurate client and project records and contribute/support Manager(s) with effective project monitoring and reporting. You will capture learning to share with project stakeholders to help inform Rooted Finance’s wider approach to financial inclusion services.
Key functions and impact of the role will include;
Outreach and Engagement: Actively engage overindebted individual through various outreach initiatives such as community events, workshops, and partnerships with local organisations to raise awareness about debt advice to encourage individuals to seek help early and facilitate this through practical 121 support.
Support and guidance: Provide ongoing support needs to keep people with money worries engaged in the debt advice journey. Often people struggling with money worries have additional barriers and needs, this role focuses on the 'support function' which will be available to help people navigate barriers so they can focus on the specialist debt advice needed and offered through Rooted Finance and other support services.
Referral and Collaboration: foster a cohesive relationship to build partnerships and to collaborate with debt advice services, community organisations, and other stakeholders to facilitate referrals and ensure a seamless transition into debt advice services. Maintain strong partnerships with service providers to enhance accessibility and support for individuals in need.
Empowerment and Education: Equip our services users by providing ‘digestible’ financial education, coaching, and advocacy to help them make informed decisions, improve their financial literacy, and build long-term financial resilience. Data Collection and Reporting: maintain accurate records of all outcomes, advocacy and support provided to all individuals, diligently record outcomes to track the effectiveness of the triage process and measure the impact of the engagement efforts on increasing access to debt advice and other services.
Duties & Responsibilities: The main duties will include
1. Work closely with RF advice team in identifying client’ needs to work together to implement a holistic approach to supporting individuals.
2. Manage a joint caseload with debt advisers to ensure successful engagement in the debt advice journey, monitor progress and maintain diligent records across all systems
3. Working closely with advisers to support their more vulnerable clients
4. Delivering both 121 and group sessions to build individuals’ financial knowledge and resilience.
5. Increasing the visibility and awareness of the advice services through external events and roadshows
6. Develop and maintain good working relationships with clients to facilitate engagement in debt advice journey by explaining and outlining what debt advice offers, support to engage in attending debt advice appointment, follow up with obtaining required documents, make effective referrals for additional services and provide on-going support.
7. Draw up a personalised plan supporting clients to access and engage with the extensive range of support available in the community. Actively connect clients with a wide variety of services through signposting for additional help around health, wellbeing, housing, welfare, immigration, social support and financial advice.
8. Identify aftercare support to help individuals increase their ability around ongoing financial capability and literacy skills and to reduce further and future financial exclusions
9. Working with, and recruiting clients to, our Lived Experience Steering Committee
10. Provide one to one/group sessions to encourage and increase engagement in the debt advice service
11. Develop marketing and creative initiatives to promote and engage with service users to increase uptake in debt advice service and increase full journey completion.
12. Ensure all project monitoring requirements are adhered to and all learning (including risks and opportunities) is captured and recorded in a timely manner.
13. Perform consistent impact measurements on project components, including undertaking financial wellbeing checks before, during and after, beneficiary engagement with RF service in a non-intrusive manner
14. Actively participate in team meetings and work with colleagues and beneficiaries to further develop the project
15. Maintain effective communication between colleagues, stakeholders and beneficiaries at all times.
16. Undertake recommended and self-identified ongoing training and development to ensure gaps in knowledge/skills are acquired to meet requirement of the role and quality assurance processes in timely manner as directed by Supervisor/LM.
17. Work to an agreed work-plan, meeting targets on time and all required KPI
18. Work collaboratively to share good practice in performance and quality improvement with fellow advisers/wider team.
19. Ensure that all services comply with equal opportunities and other relevant policies and quality standards and good practice as outlined in organisational policies.
20. Ensure all work is fully compliant with Rooted Finance policies and procedures and Quality Standard
21. Ensure data protections regulations are adhered to and office procedures followed
22. Abide by all Health & Safety at Work Act procedures
23. Adhere to policy and procedures around safeguarding vulnerable adults at risk
24. Demonstrable understanding and application of the provisions of GDPR
25. Behave in a professional manner at all times
26. Act as an ambassador for Rooted Finance, reflecting the objectives and values, and to always work in the best interests of the charity.
Other 1. Undertake additional tasks as defined by Advice Manager of RF and senior management team.
PERSON SPECIFICATIONS
Qualification
Desirable: Educated to a degree standard or equivalent.
Essential: Relevant professional qualification (i.e.CMA Connect Money Mentor training)/ or equivalent gained through experience Evidence of continued professional development
Skills
Desirable: Excellent understanding of the principles and current best practice in debt, financial capability and financial inclusion.
Essential: Knowledge and understanding of the welfare benefit system and experience of advising customers on benefits.Understanding and commitments to the aims, principles, values and quality standards of Rooted Finance services. Awareness of, and ability to, understand and empathise with clients from a diverse range of backgrounds and disadvantaged groups living in the community, in particular barriers faced by over-indebted and financially excluded communities. Ability to use sensitive listening and questioning skills to get to the root of the issues and empower clients Ability to remain non-judgmental and apply active listening Ability to provide outstanding customer service Good communications skills – including written and personal presentation skills. Ability to give and receive feedback objectively and sensitively, and work as part of a team and be open to learning from others. Ability to manage own time and meet deadlines.High standard of numeracy and computer skills, specifically IT skills with a strong command of the Microsoft Office suite with an ability to understand and analyse complex financial and other numerical information Knowledge and experience of using case management systems to maintain accurate records Working in a small team and autonomously, experience of working in client facing role. A commitment to continuous professional development, including a willingness to develop knowledge and skills in advice topics
Experience
Desirable: Experience of supporting and guiding junior team members (volunteer/trainee team members)
Essential: Experience of working directly in a community setting such as adult health and social care, learning support or information and advice settings Experience of gathering, providing and disseminating complex and sensitive information Experience of liaising with partner agencies; Excellent communication, negotiation and organisational skills; Commitment to working flexibly across all RF services, including evenings and weekends (TOIL applied)
OTHER:
This role will be subject to an enhanced DBS check Rooted Finance is registered with the Information Commissioner's Office and will process your personal data in accordance with the General Data Protection Regulation and Data Protection Act 2018. Please refer to our online Privacy Policy for more information on how your personal data will be processed and stored. This job description and personal specification does not form part of any contract.
The client requests no contact from agencies or media sales.