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Headway UK developed the Approved Provider Scheme in 2011, which is a voluntary standards-based accreditation, for rehabilitation and residential units for people with a brain injury and we are looking for a new part time team member.
- Location: East or Midlands based, either home based or in Headway UK’s office in Nottingham.
- Salary: £35,000 FTE (pro rata for 21 hours per week) (days are flexible, but the working pattern would ideally include either Tuesday or Friday for service coverage).
- Term: This contract is fixed term from June 2026 until June 2027 as it is maternity cover.
Brief overview
Are you a professional with experience supporting brain injury survivors?
Are you passionate about improving standards or care, for brain injury survivors?
Would you be good at conducting assessments and supporting residentials care units to improve the care that they provide?
Headway UK developed the Approved Provider Scheme in 2011, which is a voluntary standards-based accreditation, for rehabilitation and residential units for people with a brain injury and we are looking for a new part time team member.
By participating in the scheme Approved Provider units affirm their dedication to excellent care, operational efficiency, and continuous improvement. The accreditation of units is then published for families, individuals and professionals to help inform their choices when identifying suitable provision for brain injury survivors. Our accreditation process is designed to be collaborative and supportive, guiding units through every step towards achieving and maintaining exemplary service standards.
The role will involve, conducting and writing assessments and working with the Approved Provider and Training Manager to manage Lead Assessors, who are based around the UK and the Service User Perspective Assessors, who are either brain injury survivors, or family members/ carers.
Embrace Headway’s mission of Improving Life After Brain Injury. Join us to ensure the highest quality care for ABI survivors throughout their journey to recovery.
What you will do:
- Conduct Approved Provider assessments, which includes going into brain injury residential units and assessing the services they provide and making recommendations, to improve practice against the framework.
- Writing and reviewing reports for Approved Provider units, following assessments, that clearly highlight strengths and areas for development.
- Contributing to the development and growth of Headway UK’s Approved Provider scheme, by continuing to drive forward standards and onboarding new units.
- Working with freelance Lead Assessors and Service User Perspective Assessors (who are brain injury survivors or family members) who are based around the UK, to organise assessments and ensure the schemes standards are upheld.
About you
We’re open-minded and welcome all applicants who believe they can succeed. Though ideally, you will have:
- Prior experience of working in the field of acquired brain injury.
- Relevant professional qualification (e.g. occupational therapy, speech and language therapy, clinical psychology, physiotherapy, nursing, social work).
- Ability to write and moderate written reports of high quality and clarity, to provide accurate and accessible feedback.
- Very good IT skills, including be proficient in the Microsoft Office suite (e.g., Outlook, Word, Excel and Teams).
- Ability to gain the trust, confidence, and respect at all levels within external organisations and staff groups.
- Be an excellent communicator, with new and existing Approved Provider units.
Benefits
As a staff member at Headway UK you’ll have access the following range of benefits;
Financial Security
- Competitive Salaries
- Pension - You’ll be automatically be enrolled into the Pensions People with Headway contributing between 5 – 8%
- Occupational Sick Pay Scheme – Increasing with length of service.
- Death in Service Benefit - You’ll have the security of knowing if anything happens to you your loved ones will be provided for
Flexible Working
- Remote working – For the majority of our roles we can facilitate fully remote or hybrid working.
- We understand that a healthy work-life balance is essential for our team to thrive. Headway UK offers flexible working arrangements, promoting well-being and ensuring you can take care of yourself while you care for others.
Wellbeing
- You’ll benefit from a fully comprehensive 24/7 Employee Assistance Programme including access to counselling services.
- Eye Test Vouchers
- Mental Health First Aiders
Holidays and leave
- You’ll get 25 days leave incrementally increasing to 30 days based on service plus Bank Holidays.
- Birthday leave
Benefits
- You’ll have access to a range of shopping and lifestyle benefits and discounts through our IMHR Plus Privilege membership.
About us
Headway UK plays a pivotal role in supporting individuals and families affected by brain injuries. Our comprehensive services encompass rehabilitation, counselling, and practical assistance to help survivors regain independence and improve their quality of life. Headway UK is at the forefront of raising awareness about the challenges faced by those with brain injuries and advocates for their rights, ensuring they receive the care and understanding they deserve. Through a combination of educational initiatives, community outreach, and personalised support, Headway UK strives to rebuild lives, offering a lifeline to those navigating the complexities of brain injury recovery.
Embark on a fulfilling career with Headway UK and join our compassionate team and contribute to our mission of rebuilding lives after brain injury. Make a meaningful impact with Headway UK, where every role plays a crucial part in empowering those on the path to recovery.
Safeguarding
At Headway UK we are committed to the safeguarding and welfare of vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow best practice as set out within the Care Act 2014. All successful applicants will be subject to safer recruiting procedures and will be required to complete mandatory pre-employment checks including a criminal background check and two satisfactory references.
Equality, Diversity & Inclusion
We recognise, value and champion diversity and inclusion. We want to ensure are staff population reflect the diverse service users that we support. For us diversity and inclusion is about building happy teams, full of people that want to learn and be inspired by each other, by our different experiences and backgrounds. Inclusion means providing the people we recruit with opportunities and valuing everyone’s contributions and perspectives.
We are also committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee.
Please don’t hesitate to contact us if you need support with the application or you would like a chat about what it’s like to work with us.
Thank you for your interest in Headway UK and we look forward to getting to know you!
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Bipolar UK
Bipolar UK is the only national charity dedicated to supporting people affected by bipolar — including individuals, carers, families and loved ones. Over one million people in the UK live with bipolar disorder, yet many experience symptoms for years before receiving an accurate diagnosis.
We are entering an exciting new phase following the launch of our co-produced three-year strategy (2026–2029). Over the coming years, we will reach more people than ever before, expand access to self-management support, and build understanding of bipolar across workplaces, services and communities.
At the heart of our work is the belief that people affected by bipolar are the experts in their own lives. We are committed to equity, diversity and inclusion, and to ensuring our services are accessible, culturally responsive and shaped by lived experience.
Purpose: The Peer Support Officer role will work within Bipolar UK’s Peer Support Line team to support our community through telephone and email support across the UK.
The role involves using your skills and knowledge to support people affected by bipolar disorder with support requests and providing information and signposting to people via email and telephone. The successful applicant will also manage service reports in Salesforce, report back regularly to the management team, as well as developing links with other mental health services or appropriate agencies.
Though Bipolar UK does not offer Crisis Support, the successful applicant may have to direct members of our community experiencing a crisis to relevant services and will also be responsible for recognising and reporting Safeguarding incidents within the bounds of Bipolar UK’s Safeguarding Policies.
The position requires good personal interaction and the ability to empathise with service users while remaining calm and considered in sometimes difficult situations. This is a varied and hands on role and we are looking for someone with good communication (verbal and written) along with good organisational skills. Bipolar UK will offer the successful applicant regular support and engagement with the team, as well as reflective practice sessions throughout their service with the charity.
The Peer Support Officer reports to the Services Manager who manages this service. This will be a home-based role with occasional travel, such as team days/meetings/training.
Why join us?
This is an opportunity to provide practical, non-clinical information and peer support to our community, including family and loved ones. Our Peer Support Line is often a first point of contact, offering a listening ear, helping to reduce isolation, and signposting people to relevant information, services, research and campaigns.
You will join a team of highly skilled colleagues who share the same passion to support our community in a safe and appropriate way.
Specific Responsibilities
- Act as an initial point of contact with the charity for all enquiries about our services
- Act as an initial point of contact for all people affected by bipolar disorder seeking support, information and signposting
- Direct enquiries for Bipolar UK’s additional services, including understanding Bipolar UK’s specific resources and training opportunities for workplaces and connections for research
- Build and maintain relationships with existing volunteers and with volunteers expressing interest in supporting Bipolar UK
- Ensure that all service provided by both the postholder complies operationally with Bipolar UK policies and procedures, including safeguarding and data protection postholder must handle personal/special category data confidentially and in line with policy/UK GDPR
- Contribute to the development and delivery of new formats of peer support in a spirit of co-production
- Ability to work flexibly and responsively, responding to urgent requirements
- To ensure that all support information and signposting options are kept up to date
- To complete all support records in a timely manner
- Reporting all Safeguarding concerns and crisis incidents in line with Bipolar UK’s relevant policies
- To work with community mental health teams and other interested stakeholders to promote the services of the charity
- To act as an advocate for Bipolar UK within your work
- Willing to travel within the UK as deemed appropriate by the organisation, reasonable adjustments are available.
- Other duties deemed appropriate by the Chief Executive to assist in achieving the aims and objectives of the charity
Person Specification
The successful candidate will have:
- Understanding of lived experience and peer support
- Ability to work as part of a team and individually using own initiative
- An understanding and awareness of safeguarding
- Ability to work autonomously and at times remotely from line manager
- Experience of data collection and monitoring
- Excellent communication skills
- Excellent organisational skills
- Be competent in the use of Microsoft 365 products including Outlook and other Microsoft Office programmes
- Experience of delivering peer support in paid employment or as a volunteer
Our Commitment to Equality, Diversity & Inclusion
Bipolar UK is an equal opportunities organisation. We warmly welcome applications from people of all backgrounds and particularly encourage applications from people with lived experience of bipolar or other mental health conditions, people from under‑represented communities, and those whose voices are less often heard in mental health spaces.
All recruitment decisions are based solely on skills, experience and suitability for the role.
Data Protection
Any personal information you provide will be handled securely and used only for recruitment purposes, in line with UK data protection legislation.
Safeguarding
All employees are expected to work in line with Bipolar UK’s safeguarding policies, ensuring safe, respectful and empowering environments for everyone we work with.
The successful candidate will likely have:
- Experience of partnership working with statutory and third sector organisations
- Lived or professional experience supporting people affected by bipolar, or severe mental health conditions.
How to Apply
Bipolar UK operate a blind recruitment practice and advertise our roles via CharityJob.
Please submit your CV online to CharityJob with a covering letter (maximum two A4 pages). Your cover letter should clearly demonstrate how your experience meets the person specification and explains your motivation for working with Bipolar UK
Closing date is 9am on Monday 25 May 2026.
Our mission is to empower everyone affected by bipolar to live well and fulfil their potential.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Bipolar UK are seeking a brilliant trainer to enable us to turn knowledge into Impact.
About Bipolar UK
Bipolar UK is the only national charity dedicated to supporting people affected by bipolar — including individuals, carers, families and loved ones. Over one million people in the UK live with bipolar disorder, yet many experience symptoms for years before receiving an accurate diagnosis.
We are entering an exciting new phase following the launch of our co‑produced three‑year strategy (2026–2029). Over the coming years, we will reach more people than ever before, expand access to self‑management support, and build understanding of bipolar across workplaces, services and communities.
At the heart of our work is the belief that people affected by bipolar are the experts in their own lives. We are committed to equity, diversity and inclusion, and to ensuring our services are accessible, culturally responsive and shaped by lived experience.
Purpose of the Role
Our Trainer plays a vital role in helping people understand bipolar, reduce stigma, and build confidence to live well.
You will deliver:
- Eight‑week self‑management courses for people living with a bipolar diagnosis
- Bipolar awareness and workplace training for employers and professionals
You will also contribute to the ongoing development of training and psychoeducation, supporting our ambition to grow accredited and evidence‑informed learning programmes.
Training audiences are diverse and include individuals with lived experience, employees and managers, housing providers, community organisations, and statutory or criminal justice settings.
Through confident, compassionate and trauma‑informed facilitation, you will help create safe learning spaces, challenge stereotypes, and support greater engagement with Bipolar UK — particularly among communities who may not traditionally access mental health support.
Why join us?
This is a chance to shape how bipolar is understood across workplaces, communities and services — helping people move from diagnosis to confidence, and from stigma to understanding.
Key Responsibilities
Training Delivery
- Lead engaging, evidence‑informed bipolar awareness sessions for a wide range of audiences, delivered both online and in person.
- Deliver self‑management and psychoeducation workshops that support people affected by bipolar to live well and build confidence.
- Adapt delivery styles to meet different learning needs, levels of knowledge and lived experiences.
Content Development
- Develop, adapt and update training materials that are inclusive, accessible, trauma‑informed and culturally sensitive.
- Tailor content for different professional contexts and learning environments.
- Ensure language and materials reflect best practice in equity, diversity, inclusion and rights‑based approaches.
- Contribute to the development of training content suitable for future accreditation, including our psychoeducation programmes.
Engagement & Collaboration
- Work collaboratively with Bipolar UK staff and volunteers across the organisation.
- Build and maintain positive working relationships with external partners and stakeholders.
- Support wider organisational work to raise awareness, reduce stigma and promote understanding of bipolar.
Professional Practice & Safeguarding
- Represent Bipolar UK professionally and in line with our values, policies and safeguarding standards.
- Maintain clear professional boundaries, particularly when working in peer‑informed or lived‑experience‑led environments.
- Participate in supervision, team meetings and training to support high‑quality, reflective practice.
Person Specification
Essential
You can demonstrate:
- Significant experience delivering training, or group learning, with the ability to adapt style for different audiences.
- Confidence delivering sessions digitally, a longer-term development may include in-person, (flexibility around reasonable adjustments will be made).
- Strong awareness of mental health conditions and their impact, including bipolar disorder.
- Experience delivering self‑management, psychoeducation or wellbeing‑focused programmes.
- Have a clear understanding of equity, diversity and inclusion in learning environments.
- Ability to create and adapt accessible, inclusive training materials.
- Experience training professionals at varying levels of seniority.
- Excellent communication and relationship‑building skills.
- Maintain accurate records of delivery, attendance and outcomes
- Gather participant feedback and contribute to continuous improvement of course materials and delivery methods
- Maintain excellent records throughout course delivery, whilst ensuring feedback and course evaluations are completed and developed.
- Confident user of Microsoft Office and willing to learn new software as required.
- Understanding/adherence to confidentiality/GDPR and also safeguarding policies and willing to undertake training as role requires.
- Co-ordinate promotion, scheduling, delivery and follow-up working close with colleagues in Services, Fundraising and Comms.
- Work with colleagues in Fundraising to further develop the Workplace Friendly Scheme
- Represent the charity professionally with external partners, employers and commissioners
Desirable
- In‑depth understanding of bipolar disorder and its personal, social and economic impact.
- Experience working in the voluntary or non‑profit sector.
- Understanding of peer support models and the value of lived experience.
- Knowledge of employment, HR processes and/or employment law.
Practical Information
- This role involves online delivery and some travel
- Evening or weekend delivery will be required for some courses and/or workshops.
- We are committed to providing reasonable adjustments throughout recruitment and employment.
- The post is subject to satisfactory references and a DBS check, appropriate to the nature of the role. Bipolar UK takes a fair and proportionate approach to vetting.
- Applicants must have the legal right to work in the UK.
Our Commitment to Equality, Diversity & Inclusion
Bipolar UK is an equal opportunities organisation. We warmly welcome applications from people of all backgrounds and particularly encourage applications from people with lived experience of bipolar or other mental health conditions, people from under‑represented communities, and those whose voices are less often heard in mental health spaces.
All recruitment decisions are based solely on skills, experience and suitability for the role.
Data Protection
Any personal information you provide will be handled securely and used only for recruitment purposes, in line with UK data protection legislation.
Safeguarding
All trainers are expected to work in line with Bipolar UK’s safeguarding policies, ensuring safe, respectful and empowering environments for everyone we work with.
How to Apply
Bipolar UK operate a blind recruitment practice and advertise our roles via CharityJob.
Please submit your CV online to Charityjob with a covering letter (maximum two A4 pages). Your cover letter should clearly demonstrate how your experience meets the person specification and explains your motivation for working with Bipolar UK.
Closing date for applications will be 9am on Monday 25 May 2026
Our mission is to empower everyone affected by bipolar to live well and fulfil their potential.
Location - Hybrid (based at home or local community) with regular travel in the South of England
Are you a communications professional looking for an exciting and rewarding new role? Emmaus UK is recruiting for a Regional Communications Officer to help support people on their journey out of homelessness.
About Emmaus
Emmaus (pronounced em-may-us) is a movement of charities that empowers people to overcome homelessness. We provide a stable home and tailored, life-changing support for people who are experiencing or at risk of homelessness. By focusing on each person’s strengths, we help people rebuild their lives and work towards the future they want to create.
As part of a nationwide network of Emmaus charities, we provide skills, training and work experience to help people achieve their goals and regain independence.
Together, we are ending homelessness one person at a time.
About the role
The Regional Communications Officer role is an exciting and varied opportunity to work with Emmaus communities across the South of the UK, helping to raise their profile and engage supporters.
You will work closely with up to four Emmaus communities to identify their communications needs and deliver a mix of activity to help them achieve their goals. As part of a wider team, you will also share ideas and build on each other’s experience to maximise PR, digital and communications opportunities.
This is a hybrid role, offering the flexibility to work from home or from within an Emmaus community.
Building and maintaining strong relationships with a wide range of stakeholders will be key to this role. Regular travel to your allocated communities is essential, typically at least once a week. This will initially be Emmaus Norfolk & Waveney, Emmaus Colchester and Emmaus Suffolk, so we are looking for a candidate based in Norwich, Colchester, Ipswich or the surrounding areas. You will also attend quarterly team meetings, usually held in Birmingham, although these may occasionally take place elsewhere in the UK and may require an overnight stay.
This is a full-time role, Monday to Friday, 37.5 hours a week.
Who are we looking for?
We are looking for someone with a strong communications skillset and at least two years’ experience in a busy communications, public relations or marketing role. While not essential, knowledge of homelessness and the charity sector would be an advantage.
Creativity and passion are essential. You will have a broad range of communications skills, enjoy seeing your ideas come to life and be keen to continue developing your experience within a national homelessness charity.
This is an exciting and rewarding opportunity for someone who enjoys working with different people and communities. The successful candidate will be organised, adaptable and able to manage multiple projects, relationships and campaigns.
If you are passionate about making a difference and creating long-lasting impact, this is the perfect time to join Emmaus UK.
What we offer
· Salary: £31,160 per annum,
· Working hours: Full-time 37.5 hours a week, Monday to Friday
· Contract: Permanent
· Pension: Stakeholder pension with employer contribution
· Annual leave: 25 days + Bank Holidays + 3 concessionary days leave
· Training & development: Individually tailored induction. Ongoing training and development
· Volunteering: 2 days allowance each year
· Employee assistance: A 24/7 employee assistance scheme is available
· Flexible working: Options available, subject to the requirements of the role
· Life assurance: Death in service lump sum of 3 x salary
To apply
To apply for this role, please complete our application form and equal opportunities monitoring form and email them to us our email address is in the application pack.
Please ensure you refer to the job description and person specification when completing your application form. CVs and posted applications will not be accepted.
The closing date for applications is Tuesday, 26 May 2026.
Shortlisted candidates will be invited to an interview via Microsoft Teams during the week commencing 8 June 2026. As part of the interview process, candidates will also be asked to complete a set of tasks.
If you would like to arrange an informal discussion about the role, please email us our email address is in the application pack.
Equal Opportunities
Emmaus UK is an equal opportunity employer and is committed to providing a working environment free from discrimination. We actively promote an inclusive culture and aim to create a workplace where people from diverse backgrounds, characteristics, perspectives, ideas and experiences work together.
We welcome applications from all individuals, regardless of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.
To ensure fairness and consistency in selecting the best candidate, all applications are anonymised until the interview stage is confirmed. This means shortlisting is based solely on the relevance and suitability of experience.
The client requests no contact from agencies or media sales.
Location: Telford
Mentored by: Teaching, Learning and Assessment Coordinator
Type of Employment: Full-time
Hours of Work: 40 hours per week
Days of work: Monday – Friday
Pay Level: £35,560
In this role, you won’t just teach Maths and English — you’ll change trajectories by becoming a trusted role model, advocate, and guide, helping young people develop the skills, resilience, and confidence they need to progress into education or training, employment, and independence.
If you are empathetic, resilient, and driven to make a real impact, this is your opportunity to transform lives and shape futures
Some of the key responsibilities include:
- Deliver Functional Skills Maths and English teaching (Entry Level 1 to Level 2).
- Plan fun and engaging lessons that consider individual learning needs and abilities.
- Provide in-class support and effective interventions by facilitating lessons that motivate and encourage young people even through difficult experiences.
- Monitor progress, engagement and achievement.
- Use data to identify learning gaps and plan targeted improvements.
- Maintain accurate records, attendance and progress tracking.
- Work closely with the Teaching, Learning and Assessment Lead to set priorities.
- Contribute to initiatives that promote inclusive and differentiated teaching.
- Support a culture of psychological safety, vulnerability-based trust and a clear purpose.
Our Benefits:
- 10 weeks paid holiday per year (during school holidays)
- Vitality Health package (with no employee excess to pay on claims)
- Royal London Pension Scheme
- Job valuations to ensure competitive salaries
- 45p per mile for any work related journeys
- Annual 2 night staff Getaway
- Christmas spending voucher
- Regular social activities
- Annual Employee Wellbeing budget
- Occupational Health Offer
- Enhanced maternity, paternity, adoption and shared parental leave policies
- Foster & Kinship Policy – time off for training
- Time of for fertility/IVF treatments & appointments
- Bespoke CDP Opportunities
What to expect from the recruitment process:
- Application form submitted and reviewed by the panel
- Shortlisted candidates invited to a first stage interview
- Candidates who are successful at the first stage interview will be invited for a second stage assessment which may consist of an in tray task, scenario presentation or microteach along with time with the learners and a tour of the workplace.
- Candidate selection – the panel will review any applications and a selection decision made
- Recruitment Manager will make contact with applicants to let them know the outcome of their interviews
All applications must be submitted by 15th May 2026 with interviews being held the following 2 weeks. All candidates should be notified of the outcome of interviews within 3 working days. (subject to change)
For more information on this role and our organization please visit our website
Please note that we are committed to safeguarding and promoting the welfare of our learners and expect all those who work with us to share this commitment. Successful applicants will need to undertake a DBS Enhanced Clearance check (Disclosure and Barring Service) and complete a Self Disclosure.
The client requests no contact from agencies or media sales.
We’re looking for a People and Culture Manager to shape and lead Amala's first dedicated people function, ensuring our global team is supported by rigorous and human-centred people practices. You will work closely with the Head of Finance and our international leadership team to manage the end-to-end team member lifecycle and continuously foster a deep sense of belonging across our remote workforce.
Who we are
Amala’s mission is to use the power of education to transform the lives of young refugees, their communities and the world. We are a non-profit organisation with big ambitions to create a deep and lasting impact for young people who are displaced. We have developed the first accredited secondary level programme and qualification for out of school refugee and crisis affected youth, and we also offer Changemaker Courses in areas such as Peace-building, Ethical Leadership, and Social Entrepreneurship. Our approach to education is conveyed through our human-centred, context-inclusive curricula and learning programmes that are relevant to the lives that our students lead today and will lead in the future.
Key responsibilities
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Recruitment & Onboarding: Lead end-to-end hiring and design onboarding programmes that strictly adhere to Safer Recruitment requirements.
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Performance & Development: Manage the annual review cycle and coach managers to have meaningful, development-focused conversations.
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Policy & Culture: Act as a custodian of Amala’s culture while maintaining compliant HR and policies and the Single Central Record.
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Compensation: Maintain our job grading framework and lead salary benchmarking against the NGO sector.
You will be successful if you have
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CIPD Level 5 qualification and proven HR management experience within an NGO or mission-driven organisation.
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The ability to navigate the nuances of supporting globally distributed teams across different cultures and time zones.
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A human-centred mindset that balances rigorous HR compliance with empathy and a commitment to team wellbeing.
All roles at Amala are open to applications from all sections of society. We believe in the potential of everyone regardless of race, religion or belief, ethnic origin, disability, sexual orientation, family structure, economic background, age, nationality or citizenship, gender identity, marital or civil partnership status, pregnancy or maternity, age, or any other characteristic protected by law.
Safeguarding children, young people and vulnerable persons is a priority for Amala. All team members are expected to share that commitment and adhere to Amala’s Safeguarding and Welfare Policy and Team Code of Conduct. Any offer of appointment by Amala is conditional on satisfactory pre-appointment checks.
How to apply
Read the job description for more details on the role and for information on how to apply.
Deadline: Monday 18 May 2026, 12:00 BST
Our mission is to use the power of education to transform the lives of refugees, their communities and the world.
The client requests no contact from agencies or media sales.
About This Job
Are you passionate about Agile delivery, team facilitation, and helping digital products reach their full potential? As an Agile Delivery & Scrum Manager within Cadet Digital Services, you will play a crucial role in ensuring that our digital platforms, including the Westminster MIS and its supporting applications, are delivered efficiently, collaboratively, and with a strong focus on user needs.
Working closely with the Product Owner, developers, QA engineers, and our Solutions Architect, you will lead Agile ceremonies, help maintain a healthy delivery rhythm, and support the refinement and organisation of work across multiple streams. You will play a key part in turning strategic intent into clear, actionable delivery plans, and will work autonomously to keep delivery flowing smoothly.
If you enjoy creating structure, coaching teams, solving delivery challenges, and helping technical and non technical colleagues work effectively together, this role offers the opportunity to directly shape how digital services support cadets and volunteers across the UK.
Essential Skills/Experience
· Experience working as a Scrum Master, Agile Delivery Manager, Agile Project/Delivery Coordinator, Business Analyst, or similar role within a digital or technology environment.
· Strong facilitation skills and confidence leading Agile ceremonies.
· Experience translating requirements into user stories and delivery ready artefacts.
· Experience collaborating with multidisciplinary teams (developers, testers, designers, product roles).
· Good understanding of Agile delivery practices (Scrum, Kanban) and practical application in real teams.
· Strong communication skills with the ability to work across technical and non technical groups.
· Ability to manage competing priorities, track risks, remove impediments, and keep work moving.
Please refer to the attached Job Description for further information.
Our charity
ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.
We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.
Who we are
By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.
The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.
What we can offer you
In addition to your salary, we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· The ability to work both from home and from our Aldershot office.
· Personal Accident Insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· Good leave allowances (which are offered pro-rata for part time staff):
o 20 days annual leave plus Bank Holidays.
o Additional privilege leave, on set days each year, such as between Christmas and New Year.
o An additional five days of volunteering leave.
· Support for qualifications and personal development.
· Employee Assistance Programme.
· Season ticket loan.
· Railcard (if you are eligible)
· A caring and supportive team environment.
How to apply
Please send a CV and Cover letter that details how you meet the requirements of the job description by 2359hrs by Sunday 24th May 2026.
Interviews will be held virtually during the week commencing Monday 4th June 2026.
While AI tools can be beneficial, we value the personal touch and authenticity in job applications. We encourage you to highlight your unique experience, knowledge, skills, and abilities, ensuring all information is accurate. Please use AI tools responsibly and with integrity throughout the application and selection process.
Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.
Please be advised that this position may close earlier than the stated deadline if a sufficient number of high-quality applications are received. To ensure your application is considered, we strongly recommend submitting it as soon as possible. Candidates will be notified of the next stage in the recruitment process if they are shortlisted.
Interview Process
Stage 1: Application questions
Stage 2: Assessment
Stage 3: Interview
Army Cadet Charitable Trust (ACCT) UK aims to give all young people the opportunity to develop and achieve through Army Cadets activities.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Spear
We launched the award-winning Spear Programme over 20 years ago, and there are now 18 Spear Centres across the country, equipping unemployed 16–24-year-olds facing barriers to employment with the skills and mindset they need to secure work and thrive in the workplace.
Spear operates a joint venture model with churches across the UK to run our Spear Centres. Some Centres operate in collaboration with independent charitable trusts, while others are run directly with the local church (both referred to below as ‘Spear Church Partners’ or ‘Church Partners’).
About the role
We’re looking for a new Church Partnerships Manager to join us for this northern based role, with travel across the region.
This is an exciting opportunity to play a key role in driving national growth by developing and nurturing partnerships with churches across the North of England. You will be at the forefront of developing new relationships with potential early-stage partners, inspiring churches to engage with our mission, and supporting them through the pipeline, and helping to establish a diverse and thriving network of church partnerships.
We are looking for a confident relationship-builder who can engage and influence a wide range of stakeholders, particularly church leaders, and who is comfortable working in a dynamic and evolving environment.
Key information:
- Salary: £37,000
- Location: Remote with once a month travel to London for team meetings and regular travel in the North of England
- Full-time, 12-14month Fixed Term Contract, with the possibility of extension
- Closing date: We interview on a rolling basis and will close the role early if we find the right candidate
For more information please read through our Job Specification and Work with Us Pack.
If you require any reasonable adjustments as part of the recruitment process, please let us know.
Person Specification
- A practising Christian, passionate about personally representing the values and beliefs of Spear, and our mission to equip and support young people facing barriers to employment
- Strong leadership ability with the confidence to make effective decisions
- Outstanding people skills and emotional intelligence, capable of quickly winning trust and confidence, as well as network, influence and negotiate with church leaders and a range of audiences, internally and externally
- An understanding of the needs and workings of churches and their leaders, and the ability to innovate, build our growth strategy and generate new partnerships
- An excellent communicator (both written and verbal)
- Excellent initiative and a self-starter, with the ability to operate flexibly in a changing and dynamic environment and in response to the support needs of each partner
- Strong organisational skills including the ability to establish appropriate processes and structures and to manage multiple priorities to meet targets and deadlines
- Strong quantitative skills including ability to work with and interpret impact data, fundraising pipelines and basic financial information
- Microsoft Word, Outlook, Excel and PowerPoint competent and experience of/ability to use databases
Spear is a dynamic, growing youth employment charity that coaches young people to overcome barriers and thrive in work and life.
The client requests no contact from agencies or media sales.
ID: 1782 Operational Manager, Northeast
Service: Stockton on Tees Family Time, Stockton Family Outreach & Volunteer service and South Tees Perinatal service
Salary: Grade 4 Point 34-38: £42,562 – £46,703 FTE (£34,049.60 - £37,362.40 per annum, pro rata for 29.6 hours per week)
- Additionally, £480 home-based allowance FTE per annum
Location: Home based
Hours: Part-time (up to 29.6 hours per week)
We offer flexible working arrangements - please see below for more details.
Contract: Permanent
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
This is an exciting opportunity to lead the operational delivery of services across Stockton on Tees and South Tees (Recar & Middlesbrough) area. The Operational Manager will provide strategic and operational management to our services in the Northeast and line management of 2 - 3 service managers.
Stockton services are delivered under our successful strategic partnership with Stockton Borough Council. This unique partnership was formed nearly 5 years ago with the aim of transforming service provision using a collaborative approach to service development and innovation. Our South Tees Perinatal service operates over Redcar and Middlesborough and are just entering a 3 year extension to our current contract.
Main Responsibilities:
· Provide leadership, management and supervision to operational services that provide Family Time sessions, Family Outreach support and Volunteering support, plus perinatal support to families.
· Ensure that services are delivered to a good quality standard in relation to practice and performance and that services can demonstrate their impact using evidence based outcomes tools.
Main Requirements (for details check the job description and person specification):
· Experience of providing effective management, leadership and safeguarding oversight of case work and group work based support services, which overall improve the lives of service users.
· Experience of setting up and/or managing innovative projects.
· Strong interpersonal skills, with the confidence and ability to present and communicate information effectively both in person and using a range of mediums to internal and external stakeholders, including children and young people, parents and carers, and funders.
· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service –Enhanced
Benefits:
- an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holiday pro rata
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· Click the “Apply Now” link below and fill out our digital application form
· Closing Date: Sunday 10th May 2026 at 23:59
Interviews are scheduled to take place on: 20th May 2026
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Claire Meek (email address available on advert document).
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support.
All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.
To help remove financial barriers to working with us, we will reimburse reasonable travel costs if you are invited to attend an interview in person.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



Dimensions, the UK's largest not-for-profit support provider for adults with learning disabilities and autistic people, is seeking a Campaigns Manager to lead bold, audience-focused campaigns that strengthen our voice, grow our influence, and help drive even better lives for the people we support.
The Campaigns Manager leads the development and delivery of impactful, evidence-led campaigns that raise awareness, influence policy and practice, and drive engagement with key audiences.
The role plays a vital part in improving the lives of people with learning disabilities and autism by shaping public attitudes and ensuring their voices are heard and represented authentically.
Working in co-production with people with lived experience, the post holder will ensure campaigns are inclusive, evidence-based, and aligned with Dimensions’ priorities and values, contributing to meaningful and lasting change.
As part of your application, we would like you to share your portfolio. You can include a link in the skills and experience section of the application or include the links in a covering letter.
Interviews will take place face to face in London.
We will require proof of qualification if you successfully secure this role.
About the role
Your main duties will include:
- Lead the development and delivery of integrated, insight-led and evidence-based campaigns that support organisational priorities and drive measurable impact.
- Plan and deliver influencing content that supports organisational priorities and contributes to policy and practice change.
- Work in co-production with people with learning disabilities and autism to shape campaign priorities, messaging, and delivery.
- Build strong relationships with internal teams, including Involvement and Engagement, Resourcing, Communications, and Operations, to deliver joined-up campaigns.
About you
The successful applicant will have:
- Degree level or equivalent qualification in journalism, marketing, communications or a related field and evidence of continued professional development.
- Experience of developing and delivering successful, integrated campaigns that achieve measurable impact.
- Possess strong planning and project management skills, with the ability to manage multiple priorities.
- Have a good understanding of campaigning approaches, including behaviour change, digital-first and content-led campaigning and coproduction.
The rewards
- Up to 35 days’ annual leave entitlement (including bank holidays)
- Staff discount shopping scheme ‘Rewarding Dimensions’
- We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday.
- Employee Assistance Programme
- Pension scheme
- Long Service Awards
- Qualification scheme
- Employee recognition scheme 'Inspiring People'
- Discounted health and dental cover
- Life Assurance
- Bike to Work Scheme
- Season Ticket Loan
Apply now
- We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce
- As Disability Confident Leaders, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees
- As part of our commitment to making reasonable adjustments, we can offer support to complete your application. Please contact the Resourcing Consultant Team
- We now have British Sign Language (BSL) translated videos for all our recruitment communications.
About Habitat for Humanity Great Britain
Habitat for Humanity Great Britain is part of the global Habitat for Humanity Federation fighting global poverty and homelessness. We believe that a decent home helps to permanently break the cycle of poverty and allows families to achieve strength, stability, and self-reliance.
Habitat GB mobilises resources, partnerships, public engagement and advocacy to support high‑impact housing solutions in the UK and internationally, working closely with Habitat for Humanity International (HFHI) and the wider Habitat for Humanity network.
Job Purpose
The Programme Development Manager role is a critical role in ensuring the development and progression of our programmes. The role is responsible for drafting compelling propositions for our UK programmes and both the proposal development and remote programme management oversight of our international work.
Key responsibilities will include developing partnerships and delivering compelling propositions to expand our existing donor-base and programme reach. This role will also manage and support the delivery of impactful projects and be responsible for collaborating with our wider Habitat for Humanity network. This role is central to translating Habitat for Humanity's GB’s mission and strategy into high-quality programmes that maximise social impact.
This is a remote (home-based) role, with regular travel to internal meetings in London and occasionally for monitoring visits overseas.
If this sounds like it could be a good match for you, please take a look at the Candidate Pack on our website for more details and how to apply.
The deadline for applications is Tuesday 12th May 2026 (at 11:59 pm).
Main Duties and Responsibilities
1. Partnership and Proposal Development: Develop and deliver compelling partnerships to expand our existing donor-base
· Scope funding and partnership opportunities and engage with existing, new and potential institutional donors and programme partners through 1) desk research; 2) preparing donor/partner profiles; 3) updating an active pipeline of proposals and opportunities; 4) engaging, building and maintaining new and existing partnerships.
· Lead the proposal development and submission process of high-quality programmes – including narrative, Monitoring and Evaluation frameworks and budget preparation. This will require working directly with our network of National Offices (NOs), and Habitat for Humanity International (HFHI), ensuring that Habitat GB aligns with the tools and processes that have been developed to support this work.
· Coordinate and lead proposal development meetings with NOs and HFHI, including taking the meeting minutes.
· Ensure that feedback and learning from project bids, both successful and unsuccessful, is shared across the organisation and is used to inform future thematic priorities and programme design.
2. Impact Delivery: Manage and deliver impactful projects
· Support National Offices to prepare and establish effective project management tools and mechanisms for grant set-up and project launches in close collaboration with HFHI.
· Coordinate monthly project management meetings for key projects with National Offices.
· Conduct monitoring visits (if necessary) to projects, alongside the provision of distance monitoring, evaluation, accountability and learning (MEAL) and safeguarding support to National Offices and their partners. Collate data, ensuring it is of high quality and produced in line with grant agreements.
· Draft, review and edit/format project reports for timely submissions to donors in close collaboration with Habitat GB colleagues, National Offices/Branches and HFHI colleagues, ensuring donor compliance.
· Support the timely transfer of funds to National Offices, tracking progress against expenditure.
3. Collaboration: Across Habitat GB and the wider Habitat network
· Supervise and mentor Programmes Assistants and volunteers (where/when) applicable, supporting their development and the delivery of high-quality work.
· Actively participate in several Communities of Practice (CoPs) hosted by major donors and development networks for external knowledge sharing and learning.
· Present key thematic topics within Habitat GB quarterly for internal sharing.
· Post case studies and project highlights on Habitat GB website.
Person Specification
Experience
- Proven experience of partnership building with UK institutional donors (Essential)
- Experience in project proposal writing and familiarity with programming documents e.g. logical framework and Theory of Change models. (Essential)
- Experience of developing and maintaining effective document management and information management processes. (Essential)
- Experience and good understanding of best practice, knowledge management and Monitoring, Evaluation, Accountability and Learning (MEAL) and safeguarding in a programme context. (Desirable)
- International programme management experience preferably in a development context. (Desirable)
Skills / Knowledge
- Excellent report writing and content development skills. (Essential)
- Understanding of financial management processes, including excellent numeracy skills and proven ability to analyse budgets, project pipelines and financial reports. (Essential)
- Ability to undertake international travel to field locations in different parts of the world when the situation allows. (Essential)
- Clear and straightforward verbal and written communication skills. (Essential)
- Excellent attention to detail. (Essential)
Working Style
· Ability to work collaboratively with diverse global teams, across different time zones. (Essential)
· Self-motivated and organised, able to work under pressure to deadlines and use own initiative to solve problems with minimal supervision and adapt to challenges. (Essential)
· Enthusiastic and positive, with a can-do attitude. (Essential)
The role and responsibilities will be carried out in a way which reflects:
· Habitat GB’s commitment to safeguarding children and vulnerable adults in accordance with the Safeguarding Policy.
· A commitment to Habitat GB’s vision, mission, values and approach.
· A commitment to effective management of risk, by operating within the Charity’s code of conduct, policies, procedures and controls and by carrying out the risk management and assurance responsibilities of the role as set out in relevant Policy and Procedures.
The employment of this position will be subject to a satisfactory reference check and a Disclosure and Barring Service (DBS) check.
At Habitat for Humanity GB, we aim to build, develop and retain a talented workforce that represents a variety of backgrounds, skills and experiences. We welcome and actively encourage applications from anyone who feels they’d be a good fit for our organisation, regardless of race, religion, colour, age, sex, national origin, sexual orientation, gender identity, disability, neurodiversity or any other protected characteristics.
We’d prefer to hear directly from applicants – we won’t be working with third party recruiters on this role.
Habitat for Humanity Great Britain (Habitat GB) is part of the international Habitat for Humanity network, tackling housing poverty around the world.
The client requests no contact from agencies or media sales.
Partnerships and Best Practice Lead
Salary: £42,000
Contract: 36 hours per week, fixed term (12 months initially, with potential to extend subject to funding)
Location: Home-based, with travel for meetings, collaboration, and partnership work. You’ll be expected to spend time in person with colleagues and partners across locations including London, Sutton Coldfield and Hull.
Reports to: Director of Strategy, Partnerships and Advocacy
About the Role
Too many young people with special educational needs and disabilities (SEND) face a sharp drop in support as they transition into adulthood. This role sits within an ambitious new programme, Ending the Cliff Edge, designed to change that.
As Partnerships and Best Practice Lead, you will play a central role in building a national, cross-sector alliance of young people, families, practitioners, organisations and service providers. Together, this alliance will drive meaningful reform and create better pathways into adulthood for disabled young people.
This is an opportunity to help shape a new initiative from the ground up—spreading best practice, testing innovative approaches, and building strong evidence of what works.
Key Responsibilities
- Build and maintain a broad collaborative partnership of cross‑sector organisations, providers, and experts to achieve collective ambition of driving improvement in transitions support.
- Refine, capture and share best‑practice models for supporting disabled young people into adulthood, ensuring they are evidence‑informed and accessible.
- Support partner organisations to design, adapt and deliver pilots that test innovative approaches and generate strong evidence of impact.
- Expand Kids’ national reach by growing the number of young people supported through improved transitions pathways, and increasing the number of businesses and providers engaged.
- Act as the central link between Kids’ direct delivery and wider national partners, ensuring learning is shared widely and consistently.
- Represent Kids externally as a champion for high‑quality transitions support, contributing to sector learning, collaboration and thought leadership.
About You
You are a confident relationship builder with experience of working across sectors and bringing people together around a shared goal. You’re comfortable working in a developing programme environment, able to take initiative, manage ambiguity, and turn ideas into action.
You are motivated by improving outcomes for disabled young people and have a strong understanding of the barriers they face.
Essential Criteria
- Proven experience of partnership development and cross-sector collaboration
- Experience identifying and sharing best practice, and translating learning into practical resources
- Ability to coordinate and support pilot projects, including stakeholder engagement and evaluation
- Excellent communication and relationship-building skills across a wide range of stakeholders
- Strong understanding of challenges faced by disabled young people transitioning to adulthood
- Ability to communicate complex ideas clearly to diverse audiences
- Experience supporting funder relationships and understanding funding environments
- Strong organisational and project management skills
- Ability to work independently, manage multiple priorities, and sustain partnerships
- Experience using data and insight to inform practice and demonstrate impact
Desirable
- Experience in disability, SEND, education, employment or youth sectors
- Knowledge of policy and practice related to transitions into adulthood
- Experience facilitating training, workshops or communities of practice
- Familiarity with co-production approaches
- Experience evaluating programmes and capturing outcomes
Why Apply?
This is a unique opportunity to help shape a national movement for change—working collaboratively to ensure disabled young people have the support, opportunities and outcomes they deserve as they move into adulthood.
Interviews will take place on 21st and 22nd May 2026
For further details, please see the full Job Description attached.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Navigators is a Christian discipleshp charity working across the UK. We are seeking an organised and proactive Events Executive to provide maternity cover and lead the delivery of our key external events, including the National Conference and launch of our Alongside course.
The role involves co-ordinating event logistics, managing budgets, working closely with internal teams and helping ensure events are used effectively to engage people with our work and support the growth of a movment of 'Alongsiders'.
We offer a friendly and supportive team to work with, the opportunity to take responsibility for two high profile events based on solid foundations from previous successes and a competitive remuneration package.
We would ideally like to have a candidate working fully or hybrid from the Southampton Office. However we are willing to consider applications from exceptional candidates who would only be able to take the post working fully remotely from within the UK with the ability to travel to events.
The attached candidate pack contains more details about our work, the role and the person description for this post.
Please note that there is an occupational requirement for the post holder to be a practicing Christian.
Please provide a covering letter explaining how your skills and experience match the role description and person specification in the candidate information pack which you will be able to download when you click on 'apply'.
For 70 years, Navigators in the UK have been getting alongside people, helping them know Jesus personally and do the same with someone else.
The client requests no contact from agencies or media sales.
Head of Operations
Salary: Up to £61,600 (dependent on experience)
Location: Home-based or hybrid London-based co-working
Contract: Full-time (flexible working requests welcome)
Suicide is preventable. That’s why we are working to create a safer online world and to connect young people with the help and support they need to stay safe and well.
We’re Molly Rose Foundation, founded following the death of 14-year-old Molly Russell. At Molly’s inquest, a coroner ruled harmful online content contributed to her death. In her name, we’ve now got big plans to create change and save young lives.
We’re looking for a Head of Operations who can ensure we grow effectively and focus our energies on helping young people live long and stay strong. You’ll lead and develop our finance, governance, HR, and IT operations, ensuring we can deliver with impact and grow and scale smoothly.
You’ll play a leading role in shaping and delivering our organisational strategy, monitoring our progress and budgets, and leading the process to design and develop our next Strategy to 2030. You’ll be adept at designing effective and robust policies and committed to developing a high functioning, high-impact organisation.
As a member of our Leadership Team, you’ll have the vision, strategy, and entrepreneurial zeal to help us thrive.
But you’ll also relish the opportunity to build a small organisation from scratch with the drive and passion to really get stuck in and help us to fulfil our potential.
We offer a comprehensive package that includes:
- 27 days annual leave plus 1 volunteering day, rising to 30 days holiday after three years’ service;
- annual leave buyback scheme, with the option to purchase up to 5 additional days;
- employee pension scheme;
- £500 employee wellbeing budget;
- we welcome applications from diverse range of applicants in circumstances, and actively welcome flexible working requests.
Application Process
To apply, please send a CV (maximum 2 sides of A4) and cover letter (maximum 2 sides of A4) via the Charity Jobs website.
Application closing date: Friday 22 May 2026
There will be a 2-stage interview process with first interviews held online between 11 - 12 June 2026.
Second interviews will be held in-person in London.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Do you want to join an organisation committed to addressing low literacy and numeracy levels amongst people in the criminal justice system?
We’ve made substantial progress in recent years, with improvements and expansions to our delivery model and significant growth in our staff team. In Spring 2026, we will launch our refreshed organisational strategy, which will shape our work over the next three years and beyond. To support this growth, we are recruiting for a full time National Director of Operations to lead our delivery across England, Wales, Northern Ireland, and emerging community settings, with an ambition to reach Scotland. This is an exciting opportunity to play a central role in scaling our impact and strengthening our presence across the criminal justice system and beyond.
As National Director of Operations, you will provide strategic and operational leadership for our learning programmes in prisons and community settings. You will ensure high‑quality, consistent and accessible delivery, overseeing a team of six Regional Managers and a wider workforce of around 65 staff, volunteers and over 2,000 peer mentors trained each year.
Working closely with senior colleagues, partner organisations and national bodies such as HMPPS, you will drive programme excellence, innovation and partnership working. You will also play a key role in new business development, operational strategy, contractual delivery and ensuring we can reliably demonstrate the impact of our work.
The role requires an experienced operational leader with a deep commitment to improving outcomes for people facing disadvantage. You will bring:
- Senior leadership experience in a complex, multi‑site environment.
- A track record of delivering large-scale programmes and leading distributed teams.
- Strong strategic thinking, problem‑solving and relationship‑building skills.
- Experience working with statutory bodies or large public-sector partners (e.g. HMPPS).
- Excellent judgement, communication skills and the ability to influence at all levels.
- Understanding of the criminal justice system, safeguarding, or alternative education environments (desirable).
- A collaborative, inclusive leadership style aligned with Shannon Trust’s values.
We want to hear from applicants who are as committed to the cause as we are.
This is a home-based role but will require travel around the UK including overnight stays. This role is 5 days per week (35 hours) with working days/hours to be mutually agreed in line with business needs.
Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. This role does require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
Interviews, which will be held online, are planned for the w/c 18th May.
All applications must include a CV and covering letter of no more than 2 pages which outlines your suitability for the role and how you meet the person specification.
The client requests no contact from agencies or media sales.

