Social work jobs
Unifrog’s mission
We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counselors to manage the progression process effectively.
Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and over a thousand international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer.
We recently expanded our impact with Unifrog for primary schools. By bringing our platform to younger learners, we’re supporting schools in delivering a comprehensive careers and PSHE curriculum from Reception through to Year 6. Our mission is to start early; breaking down barriers, challenging stereotypes, and ensuring every child, regardless of background, believes that every future pathway is within their reach.
Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply. In advance of applying, if you have any questions about working at Unifrog, please contact our Recruitment Lead (details on our jobs page).
What you’ll do
Joining our small, high-energy team, you’ll play a key role growing our newest partner base and supporting primary school partners to make the most of the Unifrog platform and resources. Excellent customer service is at the heart of what we do, and you’ll make sure that all interactions with Unifrog are positive and successful.
Your key responsibilities:
Sell Unifrog subscriptions to primary schools
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Design and deliver impactful prospecting campaigns and marketing collateral aimed at engaging potential new partners, tracking campaign performance and continually improving your approach to secure demonstrations and drive partnership growth.
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Meet with potential partners on video calls (and sometimes in-person). Understand their priorities, demonstrate the Unifrog platform and resources, and secure their subscription.
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Identify and attend conferences and events to promote Unifrog to primary school audiences, while networking and cultivating relationships for future partnership opportunities.
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Develop a sound awareness of Careers Education, Information, Advice and Guidance (CEIAG) and the PSHE Association Framework within the UK. You’ll need this to confidently navigate conversations with relevant contacts at primary schools.
Support primary school partners to make the most of Unifrog
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Set up new partner schools for success. Help them to embed Unifrog across their staff, student and parent community. You’ll deliver an initial staff training session then provide ad-hoc support.
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Proactively work to foster a sense of community amongst our primary school partners and think of ways to promote the sharing and embedding of Unifrog best practice between partners.
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Achieve sky-high resubscription rates by securing partner renewals when their subscriptions come to an end.
What we’re looking for
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Resilient, and motivated to exceed targets
Our sales and resubscription targets are achievable but ambitious. You’ll need to be determined to meet and exceed them.
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Sales experience
You’ll be responsible for meeting sales targets so sales experience is desirable but not essential.
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Strong communication skills
You’ll be in frequent communication with lots of different people, both within Unifrog and externally – this will be in person, written, over the phone and via video call. You’ll need to be an outstanding communicator.
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Strategic and innovative
You’ll be strategic in your approach to driving growth within the newest team at Unifrog and be innovative and creative in your solutions to any barriers along the way.
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Personable, with a track record of excellent relationship management
At Unifrog we’re known for our excellent customer service. You’ll need to provide fantastic support for your partner schools.
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Sector insight
You will be working with schools that have different contexts and priorities; you’ll need to be quick to understand how we can support them.
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Attention to detail
It’s important you have the skills and discipline to carefully check your communications to schools, your prospects and contacts in your network.
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Proactive attitude and willingness to get stuck in
You need to be excited about going beyond the core responsibilities detailed above to improve what we do and make it a success.
You will be one of two members of our newest team at Unifrog, with the opportunity to be at the forefront of building an exciting and impactful offering for primary schools across the UK. If this excites you and you’re an energetic person who is willing to learn, we’d love to hear from you.
Working together
You’ll work alongside one other Primary Schools Partnership Manager and be line managed by our Partnerships Director (UK schools and Employers). You will also have daily contact with the wider Unifrog team, including our Marketing, Content and Finance teams.
Key benefits
Head to our jobs page for a full list of the excellent benefits we offer our team.
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Join one of Escape the City’s top 1% employers and help transform careers and destinations in schools.
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Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.
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Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.
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Influence the company’s direction: we love to promote great ideas, wherever they come from.
Key details
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£39,047 per annum (Grade B), plus:
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Unlimited commission, OTE of £50,000.
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Bonuses linked to strong performance against KPIs.
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Full-time
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28 days paid holiday per year (plus bank holidays).
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Working hours are 9am to 5pm, Monday to Thursday, and 9am to 4:30pm on Friday – some days you may need to start earlier but you can finish earlier as a result.
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The role is remote (or hybrid for candidates in London or Edinburgh).
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Start date: as soon as possible (but not later than w/c 22nd June).
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We can only consider candidates who have the right to work in the UK.
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To discuss reasonable adjustments or any details about the role before applying, please contact our Recruitment Lead (details on our jobs page).
Application process
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Deadline: 10:00am (BST) on Wednesday 1st April 2026.
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Stage 1: Application form (~1 hour)
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Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process so please be as specific as possible about your experience.
i) With reference to examples of your recent experience, what would make you an excellent candidate for this role? (250 words)
ii) A school we are hoping to partner with have concerns about the budget available for Unifrog. What would be your approach to securing a partnership with them for this academic year? (250 words)
iii) Tell us about a time when you had to manage conflicting priorities whilst meeting targets. What was your approach? (250 words)
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Stage 2: Phone task (15 minutes)
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A short role play task over the phone. We will schedule these tasks throughout the application window so we encourage you to apply early.
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Stage 3: Video call interview (1 hour)
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Short pre-prepared presentation (15 mins)
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Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions) (45 mins).
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Video call interviews will be held w/c 13th April 2026.
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Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently.
Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring
Find more detail and our full policy on AI in applications here.
Inclusion and diversity at Unifrog
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Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.
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As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.
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To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.
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To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates.
Our client is the leading provider of mental health services in Birmingham and the West Midlands. Their Vision is “Better Mental Health for All” and their values of Respect, Partnerships, Recovery, Wellbeing and Prevention are at the heart of what they deliver. They have a well-earned reputation for excelling in quality delivery and plays a key role in supporting and influencing the wider mental health system across the city.
The Vulnerable Adults service (VAS) consists of two branches - Lead Worker and Supported Accommodation. These sister services work in close partnership to provide consistent, flexible support across Birmingham 365 days a year from 9AM-9PM.
Our client believes in empowering citizens to have a voice in the delivery of their support and to be active in their communities and in the organisation. They have client involvement at every level of decision-making.
Our client has a opportunity for an approachable and communicative individual to work with clients in a holistic person-centred way to build independence, community networks and improve quality of life. You will work with people experiencing a variety of mental health conditions, including individuals with dual diagnosis, complex needs and challenging behaviour and will ensure that they feel supported, as the embark on their journey to improve their wellbeing and build interdependence. It takes a village to help them grow, so you will be there to ensure that they engage in their community and build social networks. You will encourage them to constantly improve their physical and mental wellbeing, by attending relevant appointments and ensure access to health services. It is more than that too, it is also about helping them with finances, reducing debt, and understanding the importance of budgeting, as well as finding new skills through employment or education. You will work closely with each individual, reviewing personalised support plans and maintaining relevant assessment documentation, identifying any new barriers or changes in their circumstances that may have an impact on the achievement of their goals.
With experience of working in the mental health field, you will demonstrate a good understanding of the obstacles that can be faced and how to overcome them to reach certain goals. You will be able to empathise with the daily struggles that people face and will have a commitment to user involvement and empowerment. As an ambassador for our client, you will share their values and ethos, as you deliver each support plan and remain focused on the end result.
This is a challenging yet rewarding role; one where you can be confident that you are making a difference in someone’s life and positively impacting individual growth.
Staff benefits include an attractive defined contribution pension scheme, Paycare which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme which includes free counselling, a cycle to work scheme, and a comprehensive training programme.
Our client is extremely proud to have a diverse workforce that is reflective of the communities that they work with. They strongly encourage applications from individuals with lived experience of mental health challenges as their perspectives enrich their teams. They are also committed to changing the ethnic diversity of their management team and particularly encourage applicants from minority communities to apply for this role.
Their people are key to the success of the organisation, and they are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. They welcome applications from people who have experienced mental health difficulties.
Candidates must have the right to work in the UK for a minimum of 12 months. We are not a registered sponsor and therefore are unable to offer visa sponsorship for this position.
The closing date for applications is Sunday 22nd March 2026
Interviews will be held on Tuesday 31st March and Thursday 2nd April 2026
We are looking for a Senior Corporate Fundraiser to drive maximum impact, add value and increase corporate income.
They need someone strong in new business and who enjoys networking, there is normally an evening event once every six weeks.
This is a hybrid role with 3 days a week in the Hertfordshire office.
The Charity
You would be joining an incredible local social welfare charity and a passionate and welcoming fundraising Team of 8.
The Role
Attend and represent the charity at local and regional networking events, business groups, and corporate forums to proactively build new relationships and generate fundraising opportunities.
Research and network, making connections with business influencers, to secure long-term, high value mutual partnerships.
Research and identify new potential partnerships within the local area, developing a programme of consistent and ongoing engagement (cold calls/mailing/networking) to build relationships and secure support.
Maximise value from corporate support and develop new areas leading to growth in income i.e. Payroll Giving, Charity of the Year, Gift in Kind, Sponsorship.
Be hands on in supporting the wider fundraising team with the planning and delivery of events where required to ensure successful on-the-day execution, while proactively identifying and securing corporate sponsorship opportunities to maximise event income.
The Candidate
Experience developing and delivering a corporate fundraising or sales strategy.
Successful track record of building relationships and successfully influencing business stakeholders.
Experience managing and monitoring income and expenditure budgets.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
The Charity advisor and partnership coordinator will play a pivotal role within Barnsley CVS’s growing and ambitious team, supporting local VCSE organisations to grow in strength, knowledge and connections.
This varied and dynamic role offers the opportunity to provide advice and guidance to VCSE organisations, create and develop resources and training, build and strengthen partnerships and play a role in ensuring the voice of the community has a influence in Barnsley’s development. Your role will help ensure organisations and partnerships run efficiently and effectively. You will also provide flexible first-contact support, contributing to the professional and welcoming operation of the organisation.
This is an excellent opportunity for an organised and experienced VCSE professional to impart knowledge to others and make a tangible difference in the borough. The role offers exposure to a wide range of community-focused projects and the chance to be an integral part of a team driving positive change.
Salary: £33,612 FTE (£22,711 pro rata)
Hours: 25 hours per week
Reportable to: Head of Partnerships and Operations
Responsible for: No current direct reports but may develop volunteer or staff reports
Benefits:
- Flexible work start time and finish
- 5% pension contribution
- Additional annual leave days given between Christmas and New Year when the office is closed
- Volunteer leave of your choice equivalent to one full work week
- Free tea and coffee
- Free parking in the town centre
- Personal training budget provided
We provide leadership, support and coordination to the vibrant VCSE sector in Barnsley to create a positive drive that impacts communities
The client requests no contact from agencies or media sales.
Salary: Grade 2 - £33,663 per annum – including £5,023 London Weighting
Location: London – Old Street
Contract: Permanent
Full time – 35 hours per week
Closing date: Tuesday 17th March 2026 at 11.30 pm
Please note this role is being advertised as a Paralegal but on appointment the job title will be Legal Adviser.
We are looking for an enthusiastic individual with legal experience to join Shelter as a Trainee Paralegal/ Legal Adviser and help us deliver an effective service for people experiencing housing issues in London. This is an exciting opportunity to play a key part in standing up to the housing emergency.
About the Role
You will support our solicitors to maintain an active caseload, enabling our clients to enforce their housing rights while ensuring a high standard of client care. Your role will be varied and will include taking instructions and witness statements, drafting letters, making applications, providing court representation and making sure time recording income targets and professional and quality standards are met. You will work closely with the team in London Hub to continuously improve and integrate our services.
About you
You will need a good understanding of Civil Procedure Rules, be able to write reports and meet financial targets, as well as being able to provide a good standard of professional service and client care. You will have excellent communication skills, both in writing/drafting and face-to-face along with proficiency using case management systems and time recording. If you have housing law experience and Legal Aid/ CCMS this would be an advantage but is not essential. You enjoy collaborating as part of a team and are able to encourage and support colleagues to meet Shelter’s strategy.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
About the Team
Our Legal team is based around England and is made up of over 100 people, delivering housing advice and litigation services for our clients. Working closely with other teams in Shelter Services, we take referrals from them including certified litigation work, controlled work and Housing Possession Court Duty Schemes.
Our London hub specialises in providing housing advice and emergency homelessness work, intensive support to families, people experiencing domestic abuse and people experiencing multiple disadvantage along with practical DIY assistance.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
How to apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Your supporting statement should include responses to the 'About You' points outlined in the Job Description of no more than 350 words each. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered.
Safeguarding Statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
This role is with One Newham, and we at Your Place are recruiting on their behalf.
Contract: Permanent
Reports to: Network Coordinator
Location: Hybrid – home based, but with regular attendance of meetings in Newham
Background:
One Newham is a network of voluntary and community organisations that are rooted in local communities and work to improve the lives of people in Newham. One Newham was created so that members learn from each other, benefit from each other’s strengths and expertise and through collaboration, innovate to find the best solutions to the issues that concern local people and communities, and the funds to support these.
Our mission is to champion and strengthen local charities and community organisations. We do so by facilitating collaborative action in Newham.
Our values inform everything we do:
Inclusion
Ensure all community groups, including grassroots organisations, feel supported and valued.
Transparency
Maintain clear, open communication with members and stakeholders.
Leadership
Take bold initiatives and act as a catalyst for sector-wide growth.
Respect
Value and honour the diversity and rights of members and the community.
We have four strategic priorities that guide our work:
Connect: We connect individuals, organisations, and communities to each other, services, and opportunities. We build partnerships and networks that facilitate collective action and initiatives.
Support: We provide and commission a support programme for our members, ranging from one-to-one advice and training, to small grants and partnership funding. We help initiatives start up and keep going by adding capacity and/or hosting projects, programmes, and fledgling organisations.
Champion: We advocate for community and voluntary action, give our members a voice, and showcase their work to funders, policy makers, and anyone interested in how local activists make a difference in Newham.
Influence: We collect data and evidence of the impact of voluntary action, and policy, on the well-being of local communities. We build relationships and engage in conversations so that policies, plans, and strategies are designed to support residents, communities, and voluntary organisations in Newham.
Purpose of the Role
The Administrator / Finance Officer plays a key role in the smooth running of One Newham. The postholder will provide reliable financial administration, maintain accurate records, support budgeting and reporting cycles, and ensure effective office and administrative systems are in place, with a strong emphasis on finance.
Key Responsibilities
Finance (priority area)
• Maintain accurate financial records on QuickBooks.
• Prepare bank reconciliations and assist with cashflow forecasts.
• Process invoices, expenses and reimbursements.
• Prepare draft management accounts.
• Support annual budget preparation and monitoring.
• Administer SafeHR (online payroll system) and manage pension returns.
• Maintain grant and project financial trackers.
• Ensure compliance with financial policies.
Administration & Office Management
• Maintain administrative systems and filing structures.
• Oversee supplies, equipment and IT procurement.
• Support onboarding of staff and volunteers.
• Act as first point of contact for routine enquiries.
• Arrange meetings, take minutes and support diary coordination.
• Assist the Network Coordinator in the organisation of network events and conferences as required, including the annual conference and Green Fair.
• Prepare board papers and governance documentation.
• Maintain databases and contact lists.
IT & Systems Support
• Coordinate basic IT troubleshooting and liaise with external providers.
• Maintain equipment records, licences and renewals.
• Support development of internal processes and digital tools.
Community Hire Scheme
• Coordinate the Community Hire Scheme, set up booking procedures, payments and deposits, and coordinate collections and returns.
• Organise regular maintenance of the equipment for hire.
• Liaise with and support the Hire Scheme volunteers and ensure that their expenses are paid on time.
• Promote the scheme widely and ensure that it is taken up by local residents and community groups.
Member and Network Communications
• Maintain up-to-date contact lists and mailing groups for One Newham members and partners.
• Support the production and circulation of member communications, including e-bulletins, newsletters and event invitations.
• Upload and update content on the One Newham website and/or member portals (where applicable).
• Assist with communications for forums, training sessions and network events (e.g. creating simple flyers, booking links, reminders).
• Help ensure a consistent, timely flow of information to members about opportunities, funding, training and key local developments.
Person Specification
Essential Experience and Knowledge
• Experience in a finance-focused administrative role, ideally in a charity or small organisation.
• Strong working knowledge of QuickBooks.
• Experience maintaining financial records, processing invoices and preparing reconciliations.
• Good understanding of office administration systems and general office management.
• Strong IT skills, including Microsoft 365 (Word, Excel, Outlook, SharePoint/OneDrive) and Google apps.
• Experience maintaining contact lists or simple CRM/mailing systems.
Skills & Abilities
• High level of accuracy and attention to detail, particularly in financial work.
• Good written and verbal communication skills, with the ability to draft clear emails and simple updates for members.
• Strong organisational skills and ability to manage competing priorities and deadlines.
• Ability to handle confidential information appropriately.
• Ability to work independently and use initiative in a small team environment.
• Practical, solutions-focused approach to day-to-day challenges.
Personal Attributes
• Reliable, proactive and well-organised.
• Calm, flexible and adaptable in a changing environment.
• Confident building positive working relationships with colleagues, members and partners.
• Commitment to equality, diversity and inclusion.
• Alignment with One Newham’s mission to strengthen the local voluntary and community sector.
Desirable
• Experience using email marketing or CRM tools (e.g. Mailchimp, Salesforce, Plinth etc.).
• Experience supporting grant administration and financial reporting.
• Knowledge of charity finance regulations and good practice.
• Basic design skills (e.g. Canva) for simple flyers or social media graphics.
Our mission to solve homelessness in east London, one person at a time!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising Marketing Manager
Fixed Term Contract to Cover Maternity Until January 2027
£44,374- £46,943 pa
City of London E1 8QS and we are a hybrid working organisation
Please note this is a hybrid role based on the successful candidate working at least two days a week in our London office. Remote contracts would not be considered for this role.
Purpose of Role
At Comic Relief, we harness the power of entertainment and pop culture to create a just world free from poverty. And, as our Fundraising Marketing Manager, you’ll contribute to this by developing brilliant marketing strategies and fundraising toolkits for multiple fundraising campaigns.
You’ll identify ways in which we can use powerful stories and integrate our content and communications to maximize impact across difference audiences. You’ll also lead on awareness generating activity to fill the top of the funnel, and ultimately leading supporters to donations and other activations. You’ll balance data and creativity in equal measure; you’ll think strategically, act tactically and you’ll be a natural collaborator, informing and delivery to ultimately drive joyful generosity.
Key responsibilities:
Manage the development of marketing plans to support fundraising campaign strategies and objectives that support fundraising income generation. This may include for example working with internal and/ or external teams to create:
o Creative campaign propositions/ strategic approaches to fundraising campaigns
o Look and feel guidance
o Campaign Proposition Guidance (Songsheet), including headline messaging approaches Hero campaign assets such as advertising asset concepts or marketing photography shoots.
o Developing money buys and identifying suitable stories to enable and facilite powerful impact led storytelling.
· Work with the Senior Fundraising Marketing Manager to develop campaign and marketing activity briefs for delivery teams and external agencies.
· Specify how marketing activities for campaigns will contribute to, and help achieve, fundraising goals. Specify key channels and tactics to consider for driving awareness and moving audiences through stages of engagement towards conversion and ultimately donating, whilst also ensuring CR comms content/ activity is consistent, strategically aligned and focussed.
Work with digital fundraising experts (for example in paid media) and delivery experts (for example in content production or third parties) to implement the agreed plan and ensure that it activity is aligned and integrated. This may include
o The management of BBC Marketing Campaigns with BBC Marketing and BBC Creative
o Day to day management of campaign creative agencies.
o Working with internal or external creatives on delivering top of the funnel assets for paid media and other channels.
· Working with the corporate partnerships and new business teams to introduce creative campaign propositions to new and existing corporate partners with the goal of achieving wider integration and alignment across campaigns to achieve enhanced conversion and income generation.
· Overseeing the communications calendar and supporting integration and alignment of communications
· Playing an active part in the success of our fundraising and engagement strategy by contributing to the development of team wide annual plans and budgets, using learnings and insight to make recommendations to facilitate growth
· Proactively participating in and leading aspects of wider team planning activities.
· Keeping abreast of the fundraising marketplace and wider legislative and regulatory landscape to ensure Comic Relief’s fundraising campaigns and activities are compliant
· Playing an active role in the Fundraising Team championing inclusivity and diversity in order to drive high performance and an action-oriented culture
· Undertaking and managing ad-hoc duties as needed, ensuring alignment with the scope and responsibilities of the role
· This role may develop to include line management responsibilities and duties as the portfolio expands in the future. Postholders may be expected to take on line management responsibilities when required.
Person specification
Essential criteria
Strategic marketing planning:
o Knowledge of fundraising campaigns, fundraising tactics, and fundraising channels, especially digital channels.
o Experience of planning marketing activity or projects for campaigns that drive audiences to take action (creative, headline messaging, hero assets etc.)
o Experience of marketing/fundraising planning and tracking, including setting and monitoring performance KPIs and metrics across online and offline channels.
o Ability to analyse complex data to identify actionable insight to produce clear plans, briefs and effective marketing plans
o Experience working across online and offline channels
o Experience of creating campaign alignment, integration and channel alignment to help optimise campaigns.
Stakeholder management:
o Experience of working collaboratively with a range of team members, including audience strategists, media buyers, PR experts, content specialists, channel experts and creative leads
o Experience of managing external parties such as creative agencies and broadcast partner marketing teams as well as working collaboratively with corporate partners.
o Experience working and influencing across multiple teams and functions to achieve a common goal.
Knowledge and experience in developing and rolling out activity specific activations as part of a wider integrated campaigns, actively opportunity spotting; championing collaboration and adapting in response to wider factors.
A creative self-starter with proven ability to work independently, managing own work plan to deliver against goals and objectives.
Excellent project manager, able to demonstrate effective use of tools, processes and ways of working to deliver projects to plan.
Effective relationship builder with strong stakeholder management and communication skills, and the ability to adapt to different styles and ways of working.
Excellent oral, written communication, attention to detail, and presentation skills with the ability to inspire and influence stakeholders.
Ability to understand risks, issues and dependencies within a project / campaign and to use this information to inform decision making in a timely and accurate way
Desirable criteria
Experience of fundraising for both international and national charity causes
Accredited fundraising or marketing qualification
Perks and benefits:
· Flexible working hours
· Work from home option
· Life Insurance
· Wellness programs
· Employee Assistance Programme
· Enhanced maternity and paternity leave
· Paid emergency leave
· Sabbatical Opportunities
· Professional development
· Mentoring/coaching
· Paid volunteer days
· Payroll giving
· Salary sacrifice
· Team social events
· Extracurricular clubs
· Cycle to work scheme
· Free fruit
To apply please visit our website via the link and apply online.
Comic Relief reserves the right to close the role early if a large number of applications are received.
Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Comic Relief we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Why work at Comic Relief
There are lots of good reasons to join us at Comic Relief. You can read more about our employee benefits, such as our commitment to flexible and hybrid working. We ask staff to come to the office twice a week, normally on agreed team days, so that we can do all those things that are difficult to do online. Our office is based in Whitechapel, London,
There are lots of opportunities to develop your skills and experience at Comic Relief, including opportunities to become a Mental Health First Aider or to participate in our Employee Network Groups that focus on making Comic Relief a more inclusive place to work.
Disability Confident Employer
As part of the Disability Confident scheme, we take positive action by providing first-round interviews to candidates who have a registered disability, provided they meet the minimum criteria for the role, as demonstrated on their CV and application questions.
We ask that candidates that wish to be considered for this scheme email us via our website to discuss further. Please do not email CV's/cover letters.
Salary: £26,227.50 per annum
Location: Preston Furniture Shelter Shop
Contract: Permanent
Hours: Full time, 35 hours per week
Closing date: Wednesday 25th March at 11:30pm
We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Preston Furniture shop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.
You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.
About the role
You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.
About you
You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
How to Apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything,
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Job Purpose
Reporting directly to the CEO, you will lead and shape all aspects of the Foundation’s communications and brand strategy.
This is a pivotal leadership role within the organisation. You will act as strategic adviser on reputation, messaging and positioning, ensuring that the Foundation’s voice reflects both the urgency of the fight against MND and the powerful legacy of Doddie Weir.
You will steward one of Scotland’s most recognised charitable brands, protecting and evolving our public profile as we continue to invest in research, influence policy and support those living with MND.
About My Name’5 Doddie Foundation
Founded in 2017 following Doddie Weir’s diagnosis with motor neurone disease, the Foundation exists to fund research, raise awareness and support those affected by MND.
Since inception, we have committed over £19.5 million to research and a further £2 million in grants to individuals living with MND. We have helped catalyse national campaigns, foster research collaborationand build a movement united by one shared ambition: a World Free of MND.
We are at an exciting stage in our journey - growing in influence, impact and profile - and communications sits at the heart of that growth.
Key Responsibilities
You will lead the Communications function, working collaboratively across Fundraising, Research and Finance, and will be responsible for:
Strategic Leadership
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Develop and deliver a clear, integrated communications and brand strategy aligned to organisational goals.
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Act as trusted adviser to the CEO on messaging, reputation and stakeholder positioning.
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Ensure communications activity supports fundraising growth, research impact and policy engagement.
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Provide regular insight and impact reporting to the CEO and Board.
Brand & Reputation Management
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Protect and evolve the Foundation’s brand, ensuring clarity, consistency and emotional resonance.
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Develop internal brand guidance and champion high standards of communication across the organisation.
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Oversee crisis communications planning and reputation risk mitigation.
Media & External Engagement
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Lead strategic media engagement, working closely with external PR support.
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Build and maintain strong relationships with key media contacts and stakeholders.
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Translate complex research and policy information into accessible, compelling narratives.
Digital & Campaign Delivery
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Oversee digital communications strategy including website, social media and supporter communications.
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Ensure campaigns are creatively strong, audience-led and impact-driven.
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Analyse performance data (including Google Analytics and other KPIs) to inform continuous improvement.
Team & Supplier Leadership
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Lead and develop the Communications team, maximising contribution and performance.
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Manage agency and contractor relationships where required.
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Foster a collaborative and high-performing culture across functions.
Skills and Experience
Essential
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Significant experience developing and delivering strategic communications plans.
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Strong media relations and reputation management expertise.
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Experience leading teams and managing external agencies.
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Strong organisational and project management capability.
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Confidence operating at senior leadership level and advising executive stakeholders.
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Ability to analyse performance metrics and demonstrate impact.
Desirable
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Experience in the charity, campaigning or advocacy sector.
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Understanding of research communications.
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Experience of working in a high-profile or emotionally resonant brand environment.
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Digital content creation experience (video, graphic or website development).
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Experience of campaign or product management.
Personal Attributes
We are looking for someone who brings:
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Strategic judgement and credibility.
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Emotional intelligence and integrity.
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A strong appreciation for mission-led work.
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The confidence to operate independently while building strong collaborative relationships.
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A genuine commitment to the Foundation’s purpose and values.
Why Join Us?
This is more than a communications role.
It is an opportunity to help shape the voice of a movement, to steward a powerful legacy, and to contribute meaningfully to the fight against MND.
You will work directly with senior leadership, influence national conversations, and help ensure that Doddie’s vision continues to drive progress towards a World Free of MND.
We are My Name'5 Doddie Foundation and we're absolutely committed to our goal: A World Free of MND



The client requests no contact from agencies or media sales.
Salary – Grade 4 - £34,596 per annum, pro rata for part time
Hours: 1 x Full Time – 35 hours and 1 x part time - 21 hours per week - can be worked flexibly
Contract: Both fixed term until end of March 2028
Location: Flexible location with occasional travel to Manchester, Birmingham or Sheffield
Closing date: Wednesday 25th March 2026 at 11:30pm
Are you a customer-focused individual with recent experience of providing specialist level debt advice? Then join Shelter as a Specialist Debt Adviser supporting client-facing debt advisers with their complex casework, contributing to resources and helping us to influence the debt advice sector.
About the Team
Our Specialist Debt Advice service works with front-line debt advisers based across England & Wales, providing support with their complex case work. The service currently operates between 9-5 Monday to Friday, with advisers offering live support to clients on a rota basis throughout the week.
About the Role
As a Specialist Debt Adviser, you will be responsible for handling phone and email enquiries to the service, using diagnostic questioning to fully establish the caller's enquiry and providing detailed and timely responses. We'll also rely on you to identify and act upon any emergency enquiries and prioritise your workload accordingly. Helping our Team to produce written and on-line content and provide service users with the latest developments in debt regulation, policy and good practice will be important too.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About you
You are someone who champions user-focused advice and who can take complex language and processes and make them easy to understand for professional advisers and other audiences. You will need excellent all-round understanding of debt advice, with experience of producing written and on-line resources, including guidance documents, webinars and attendance at networking events, providing service users with the latest debt regulation, policy and good practice. You have good typing skills and proficiency using Microsoft office applications and case management and reporting systems.
Benefits
We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding Statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
How to apply
Please submit your CV, along with a supporting statement. The supporting statement should demonstrate how you meet the four knowledge, skills and experience points in the About You section of the job description, along with the following behaviours:
- 'We prioritise diversity and have an inclusive and open mindset'
- 'We are open to risk and learning from our experiences'.
Please use real examples and write up to 350 words per point/behaviour. CVs without an accompanying supporting statement will not be considered.
Please specify at the top of your supporting statement whether you would like to be considered for the part time role, the full time role or both roles.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
This is a great opportunity to join a purpose-led health and care charity as their Participant Engagement Lead, supporting the growth of impactful leadership and organisational development programmes across the UK health and care system.
This role would suit someone who enjoys building trusted relationships, nurturing enquiries into confirmed bookings, and being at the heart of a thoughtful, high-quality participant experience from first contact through to onboarding.
If you have previous experience in participant recruitment, admissions, membership engagement or programme coordination - particularly within a membership, charitable or public service setting - this could be the role for you!
Role: Participant Engagement Lead
Organisation Type: Health and care charity
Salary/Rate: £23 – £26 per hour
Working Arrangements: Hybrid – 2 days per week in London office
Employment Type: Temporary position
Hours: Full time 35 hours per week
Duration: 3 - 6 months approx..
Closing Date: CVs are being reviewed on a rolling basis – early applications encouraged!
The Role:
As the Participant Engagement Lead, you’ll play a central part in growing enrolment across my client’s leadership development programmes. You will lead the full participant recruitment journey, from initial enquiry through to onboarding, ensuring a thoughtful, high-quality experience for every prospective participant.
Your responsibilities will include:
- Acting as the primary point of contact for prospective participants across open programmes
- Proactively nurturing enquiries and guiding individuals through to enrolment
- Managing the full application and admissions cycle using a new system
- Coordinating virtual interviews and communicating outcomes promptly
- Overseeing onboarding, invoicing, ticketing and participant communications
- Maintaining accurate recruitment metrics and reporting against targets
- Collaborating with marketing colleagues to align campaigns with recruitment goals
- Contributing to promotional messaging and ensuring programme information is accurate across channels
- Working closely with programme leads to ensure seamless handover from recruitment to delivery
- Identifying opportunities to streamline and enhance recruitment processes
About You:
You’ll bring experience in recruitment, participant engagement, membership, admissions or programme-focused roles, with a track record of guiding enquiries through to successful enrolment while balancing relationship-building with achieving targets.
You’ll also have:
- Experience handling high-volume enquiries with professionalism and responsiveness
- Strong organisational skills and the ability to manage multiple workflows simultaneously
- Confidence with data, reporting, budgeting and forecasting
- Excellent written and verbal communication, with a warm and persuasive tone
- Strong CRM/database experience and high attention to accuracy
- A collaborative approach and the ability to work cross-functionally
- A proactive, solutions-focused mindset and comfort working in a changing environment
- Experience within health, social care, leadership development or mission-led organisations would be advantageous, but not essential.
Why Apply?
This is a genuinely pivotal role within a respected and purpose-driven organisation working to improve health and care outcomes across the UK. You’ll have the chance to shape a new recruitment approach, build meaningful relationships with professionals committed to improving public services, and contribute directly to the growth of a leadership development portfolio with national impact.
If you’re motivated by achieving targets, delivering excellent customer experience and making a difference through people development, this is a role where your impact will be seen and felt.
Interested?
CVs are being reviewed on a rolling basis – early applications are encouraged.
Apply now to be part of a mission-led organisation dedicated to strengthening leadership across the UK health and care system.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About HOST
*HOST supports social change initiatives around the world by providing fiscal hosting, operational infrastructure and governance support. Our Legal function ensures that our work is safe, compliant and aligned with our mission, enabling our partners to operate with confidence in complex environments.
The Role
HOST seeks a qualified solicitor to establish and lead its internal legal function. The role requires expertise in UK contract and charity law, applied in an international nonprofit context. The primary jurisdiction will be England and Wales; however, given HOST’s global operations, familiarity with or awareness of the legal systems in the Netherlands, Singapore, and India would be advantageous. You will support hosting, grantmaking, partner support, and global operations, ensuring contracts, due diligence, and legal frameworks are robust, proportionate, and operationally effective.
This role combines hands-on legal review with systems design, risk oversight, and practical guidance for non-legal teams, working closely with the Executive Director and Operations leadership. As this is a newly created position, the scope and priorities of the role will naturally evolve over time in discussion with the Legal Circle. We recognise that establishing effective legal processes, procedures, and documentation will take time, and we value a thoughtful, iterative approach to building the function well.
This is a part-time role (approximately [2–3 days per week / 0.4–0.6 FTE], to be agreed).
Experience working in-house, and experience operating primarily in a remote working environment, would be an advantage.
Key Responsibilities
Legal Oversight & Contracts
Review and approve agreements and maintain standard templates.
Provide clear, practical risk-based advice to internal stakeholders.
Manage legal requests through a structured, auditable intake process.
Engage and liaise with external law firms where specialist advice or jurisdictional expertise is required, managing those relationships appropriately.
Due Diligence & Risk
Assess higher-risk matters (e.g. sanctions, safeguarding, governance, employment, data protection).
Align legal processes with Finance and Operations.
Maintain clear and proportionate risk records.
Legal Systems & Governance
Develop and maintain key policies and template documents.
Embed appropriate legal workflows across the organisation.
Support governance and compliance improvements.
Scope
Will Do:
Lead legal review, maintain templates and policies, deliver accessible legal guidance, oversee a structured and transparent legal workflow, and coordinate external legal support where appropriate.
Will Not Do:
Lead commercial negotiations, manage operational delivery, approve retrospective decisions, or act outside the legal remit of the role.
Support & Resources
You will have access to appropriate online legal research tools and resources, subject to discussion regarding organisational needs and associated costs.
HOST will support Continuing Professional Development (CPD), with scope and funding agreed based on identified needs and budget.
HOST will cover the cost of the annual practising certificate (currently approximately £300–£400 per year).
About You
Requirements:
Practising solicitor in England & Wales, authorised to work in-house.
Skills:
Strong grounding in UK contract and charity law.
Experience drafting and interpreting agreements.
Ability to communicate legal advice clearly and pragmatically to non-legal colleagues.
Desirable:
Experience in data protection, employment law, sanctions, international law, or risk and compliance frameworks.
Previous in-house experience.
Experience working effectively in remote-first or distributed organisations.
Personal Qualities:
Collaborative, pragmatic, solutions-focused, mission-aligned, and confident guiding non-legal teams through complex issues.
Success Measures
Legal intake is consistent, auditable, and predictable.
Templates and policies are clear, compliant, and trusted by teams.
Advice is privileged, proportionate, regulatory-aligned, and enables partners to operate confidently.
We believe in the power of people to do extraordinary things. Our mission is to host the world's change-makers, enabling climate and social action.
The client requests no contact from agencies or media sales.
Are you a values-driven leader who believes that women facing domestic abuse deserve exceptional services - services not just designed for them, but truly shaped by their lived experiences?
Leeds Women's Aid (LWA) is a proudly feminist, women-centred organisation delivering life-changing support for women and girls experiencing domestic abuse. As they enter an exciting time of growth and transformation, they're looking for a visionary Director of Services & Engagement to help shape the next era of innovation and impact.
Salary: £55,000-£60,000
Location: Hybrid (50/50) split between Leeds office, home and cross-service/stakeholders
Contract: Permanent, 35 hours per week FTE
Benefits: 30 days annual leave (+bank), 5% employer pension contribution, enhanced maternity/paternity policies, flexible life and family-friendly working
About the opportunity
In this newly reimagined role, you'll lead service delivery and engagement with women accessing LWA's support, ensuring services are safe, trauma-informed and inclusive - and, above all, grounded in women's lived experiences. You will create the conditions for their voices to be heard, valued and amplified, so they meaningfully shape practice and influence change.
This is a rare, career-defining opportunity at the heart of LWA's future. The organisation is building a visible, united and inspiring senior team, rooted in shared leadership, mutual accountability and collaboration.
You'll take ownership of a diverse and dynamic portfolio spanning refuge, community services, housing, engagement, impact and performance. As an ambitious organisational strategy gains momentum, you'll focus on strengthening partnerships, building emerging housing capability and ensuring survivors' voices influence every decision.
Taking the lead on
- Strategic oversight of frontline services and survivor-centred practice.
- Coaching-led leadership for managers and multi-disciplinary teams.
- Quality assurance, performance, safeguarding and operational risk.
- Innovation and service development informed by data, evidence and lived experience.
- External engagement with commissioners, statutory services and the wider sector.
- Development of a sustainable, forward-facing housing strategy.
About you
You are a confident, highly skilled operational leader with a deep commitment to women-centred, trauma-informed practice. You bring the credibility and conviction to represent an organisation rooted in women's lived experience, ensuring its values, language and decisions consistently reflect women-centred principles.
You'll also bring:
- Senior leadership experience within charity, public sector or social care settings.
- Proven track record of delivering high-quality services across complex teams.
- Strategic thinker with the ability to identify and drive innovation and change.
- Sound judgement, calm decision-making and strong relationship-building skills.
- Able to offer respectful challenge, foster reflective practice and shared ownership.
- Consistently values-led, inclusive and ethical in your leadership.
Please note, this is a women-only role under the Equality Act 2010, which is an Occupational Requirement under Schedule 9, Part 1 of the Equality Act 2010.
Why this role matters
You'll join an organisation with courageous ambition and a commitment to collective leadership. This role gives you the platform to influence strategy, shape service excellence, elevate survivor voice and lead a talented, purpose-led workforce making a profound difference every day.
Are you ready to apply?
Please send a copy of your CV or profile to Amelia Lee at Charity People as the first step.
If your experience matches what we're looking for, then we'll be in touch with more detail about the application process.
Deadline: 9am on Wednesday 25th March
Interview dates will be confirmed soon.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Major Donor Lead
Ashden is seeking a dynamic and entrepreneurial Major Donor Lead to build and drive a high-impact major giving programme at a pivotal moment in Ashden’s journey. This is a rare opportunity to unlock transformational funding and connect visionary philanthropists with pioneering climate solutions.
You will lead a major donor strategy that significantly grows both unrestricted and programmatic income - powering the scale-up of climate innovations that change lives and protect our planet.
This is not simply a relationship management role. It is a leadership opportunity to build a thriving major giving ecosystem.
If you want to work for a climate solutions charity working for a greener, fairer future… then apply today!
Position: Major Donor Lead
Location: London/Hybrid (based in London Victoria with the expectation to work in the office 2 to 3 days per week.)
Hours: Full-time, 35 hours per week
Salary: £58,177 per annum plus amazing benefits
Contract: Permanent
Closing Date: 9:00am, 26th Mar 2026. We may close this vacancy early if we receive a high number of applications.
First stage interview (online): Wednesday 8 April 2026
Second stage interview (in person at our office in Victoria): Tuesday 14 April 2026. We will reimburse candidates for their travel.
The Role
You will lead a major donor strategy that significantly grows both unrestricted and programmatic income - powering the scale-up of climate innovations that change lives and protect our planet. This is not simply a relationship management role. It is a leadership opportunity to build a thriving major giving ecosystem read more here.
Core areas of responsibility:
· Strategic leadership of major giving
· High value relationship cultivation and stewardship
· Income growth through network activation
· Cross-organisational collaboration and storytelling
Benefits
· Generous pension scheme (12% employer contribution with opportunity for personal contribution also) and access to pensions advice and retirement planning
· Insurance
· Holiday – 30 days annual leave (inclusive of 3 days office closure in December)
· Health, wellbeing and personal support
· Private health and dental care
· Employer Assistance Programme (EAP)
· GP service 24/7
· Flexible and hybrid working
· Social events – throughout the year, from book clubs and sports clubs to birthday cakes and team outings.
About You
You will have a proven track record securing five-, six-, and seven-figure gifts from high-net-worth individuals and running sophisticated donor stewardship programmes. With strong financial monitoring and reporting capability, you will have had experience collaborating across programme and communications teams to develop compelling cases for support and ensuring donor compliance and impact reporting.
You will be an exceptional relationship builder and natural networker with Strong strategic thinking and pipeline management skills and excellent communication skills. Highly organised and comfortable managing multiple priorities in a fast-moving environment you will be entrepreneurial and self-directed and comfortable representing the organisation at high-level events.
Due to the volume of applications, the team can only provide individual feedback to candidates who are invited to interview.
You may also have experience in areas such as Major Donor, Major Donor Fundraising, Major Donor Fundraising, Fundraising, Fundraiser, Major Donor Lead, Major Donor Fundraising Lead, Fundraising Lead, Major Donor Manager, Major Donor Fundraising Manager, Fundraising Manager.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
About the Role
Advice Giving
• Deliver a multi-channel advice service, including home visits, to clients regarding their energy needs and income maximisation support, ensuring advice provided meets the requirements of Citizens Advice quality standards.
• Ensure all case recording and other record keeping is completed within agreed timescales and conforms to the Office Manual and the Advice Quality Standards
• Use sensitive listening and questioning skills in order to allow clients to explain their problem(s) and to identify the next course of action.
• Use a range of information sources to find relevant information, then interpret and communicate this to clients, enabling them to tackle fuel poverty and financial hardship for the long-term.
• Assist clients with other related problems where they are an integral part of their case and refer internally or to other specialist agencies as appropriate.
• Meet the individual performance targets set as part of this project.
Research & Campaigning
• Take an active role in the research and campaigns process by identifying trends and social policy issues and communicating these to the Project Supervisor and Research & Campaigns Co-ordinator.
• Keep up to date with current research and campaigns priorities, initiatives and plans.
Administration
• Collect and record all relevant information given during interviews on to Casebook to meet the monitoring and evaluation requirements of the project.
• Be self-administering and undertake general administration tasks e.g. taking messages; photocopying, collating, filing; processing post etc.
Professional development
• Pass the City and Guilds NEA Level Energy Awareness exam within 2 months of starting the role.
• Keep up to date with relevant energy advice issues and maintain an up to date working knowledge of all new relevant legislation through:
o Attending training opportunities.
o Reading monthly subscriptions, relevant publications and Citizens Advice Updates.
• Prepare for and attend supervision sessions/team meetings/staff meetings/forums, as appropriate.
• Identify and implement your own learning and development needs.
Other duties and responsibilities
• If required, work from a variety of Citizens Advice Liverpool outlets across the city as required over the course of the week.
• Promote the aims, policies, and membership requirements of the Citizens Advice service.
• Ensure all processes and procedures that relate to the responsibilities of the role are delivered with a high level of awareness of the organisation’s equality and diversity ethos and policies.
• Be a positive ambassador for Citizens Advice Liverpool.
• Abide by health and safety guidelines and share responsibility for own safety and that of colleagues.
Requirements
Desirable
1. One year’s experience of delivering generalist advice within Citizens Advice or another quality assured environment such as AQS.
Essential
2. Experience of using interpersonal skills, including sensitive listening and questioning skills to understand the needs of others, especially in the context of telephony.
3. Ability to give and receive feedback objectively and sensitively.
4. Effective oral and written communication skills, with good IT knowledge to support delivery of service
5. Ability and willingness to work both on own initiative and as part of a team.
6. Willingness to learn and develop skills and be flexible with service delivery.
7. A good understanding of fuel poverty issues and the issues affecting society and their implications for clients and service provision.
8. Ability to assist with research and campaigns works by providing information about clients’ circumstances
9. Understanding of and commitment to the aims and principles of the Citizens Advice service and its equal opportunities policies.
10. Ability to pass City and Guilds NEA Level 3 Energy Awareness exam within the first 2 months of starting the role.
About us
Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.
CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.
We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.