RISE strives for a world where people can lead safe, purposeful lives as a result of better relationships within families and communities; where harmful behaviour is marginalised and fewer people, are victims of crime. In order to create safe communities, RISE empowers people to break their cycle of harmful behaviour. RISE’s programmes challenge attitudes and facilitate long-lasting behaviour change and are driven by the belief that people, including children and young people, can make better decisions, given the right support. RISE are specialists in designing and delivering evidence-based, transformative behaviour change courses within the criminal justice system and wider community.

DRIVE aims to reduce the number of adult and child victims of domestic abusive by disrupting and changing perpetrator behaviour and maintain effective risk management of high risk, high harm perpetrators.

DRIVE is currently being expanded into Northamptonshire. The RESPECT, Safe Lives, Social Finance-led project sees RISE collaborate with Northants, statutory agencies such as the police, probation service and children's social care and local specialist agencies to challenge the behaviour of high-risk perpetrators of domestic abuse. The focus of DRIVE is to hold the perpetrators to account, rather than expecting punitive measures of uprooting the victim and children from their family, community and schools to be the solution; thereby allowing the perpetrator to move from one victim to the next.

Key Accountabilities

Statement of the main areas of responsibility

The DRIVE Service Manager will be responsible for mobilising the expansion project across Northamptonshire, working closely with the Drive Central Team.

The DRIVE Northants Team (Case Managers and Advance Practitioner) will develop and co-ordinate an individual, multi-modal intervention plan for each Service User, which will incorporate support and/or disruption strategies; a pro-active approach to Service User engagement and commitment to working towards attitudinal and behavioural change, whilst keeping the victim’s safety central to any interventions implemented. The Service Manager will seek to ensure this role is carried out fairly and take organisational responsibility for risk. 

The DRIVE Service Manager will work collaboratively with the wider London DRIVE Team, and line manage DRIVE Northants Case Managers and Co-ordinators.

Management and Development:

· Provide each Case Managers with monthly Case Management Supervision.

· As part of the monthly Case management supervision process, Case Managers should be given the opportunity to discuss Service User cases; exploring concerns, reviewing assessment decisions and developing a collaborative individual intervention plan.

· Ensure that the service is managed in accordance with its governing documents from the DRIVE case management manual.

· Provide annual appraisal and regular support and supervision reviews to ensure that great performance is recognised; and that poor performance, and welfare issues affecting performance, are addressed. Offering Clinical Supervision as necessary.

· Support, manage and develop Case Managers, promoting wellbeing and growth within their roles.

· Ensure Case Managers maintain safeguarding training up to date in line with local protocols.

· Ensure Case Managers attend all training delivered by RESPECT and other relevant training.

· Ensure that all safeguarding and critical incidents are reported in a timely manner following the appropriate protocols.

Management and Performance:

· Provide routine reports to the Project Director, funders and stakeholders so that they can assess the overall performance of the service.

· To ensure that the required data is recorded on the Drive case management system, so that the evaluation, performance management and service learning is maximised.

· Represent the service at local and national events; deliver training and presentations as appropriate in partnership with the Project Director.

· Contribute to the learning from the Drive Pilot through service reviews, working with the Drive Evaluators, supporting the Drive Partnership in addressing implementation and ongoing delivery

Strategic Management

· Develop and maintain links with other agencies, both as an individual and as a service; developing protocols, referral procedures, skills sharing and joint working with external partners as appropriate.

· Attend and partake the Domestic Abuse Perpetrator Panel (DAPP) and MARAC meetings.

· Develop and maintain effective links with other agencies, attending strategic and operational working groups as appropriate.

· Demonstrate a proactive approach to resolving barriers to achieving the Drive objectives with other professionals and services.

· Share best practice with other Drive Service Managers to further develop the role and the Drive project in general.

· Work with the Director, Practice Adviser, Steering Group and Drive Project Evaluators to maximise learning from the pilot sites and modify the model according to findings from data on what is proving effective.

· Develop and share ideas for service innovation, exploring options for implementation locally and informing the potential for national roll-out on conclusion of the pilot phase.

Recording and administrative tasks:

· Supervision sessions will be recorded on the Case Management Supervision pro-forma, and form part of the quality assurance and staff support and supervision processes as well as informing the personal and professional development of the Team leader Case Manager.

· Ensure that Team Leader and Case Managers’ files and records are accurate and complete, submitted at the appropriate data collection milestones and that both are kept and are in compliance with General Data Protection Regulations 2018 (GDPR), the UK Data Protection Act 2018 and meet IMR (Internal Management Report for Domestic Homicide Reviews DHR) recording standards.

· Maintain an accurate and secure audit trail of all relevant communication in compliance with GDPR 2018.

· Support Case Managers to use the Drive Project electronic case management system accurately and consistently for all their work.

General tasks:

· Be a strong advocate for RISE delivery, representing RISE and its strategic direction at key stakeholder events.

· Attend management meetings as directed by line manager.

Confidentiality and Information Security

· Adhere to the Data Protection and Freedom of Information Acts and comply with the terms of RISE’s Privacy, IT and Data protection policies, and that of our partners where relevant.

· Comply with security measures in accordance with RISE policies and our partner’s E-mail and Internet use.

Safeguarding Children and Vulnerable Adults

· RISE is committed to keeping children and vulnerable adults safe. Post holders with direct service user contact are responsible for promoting and safeguarding the welfare of children and vulnerable adults s/he is responsible for or comes into contact with. Post holders not in direct offender contact have a general responsibility for safeguarding children and vulnerable adults in the course of their daily duties and for ensuring that they are aware of the specific duties relating to their role.

Other duties

• Undertake other duties as may be required which are commensurate with the grade and nature of the post.
• Cover for other management posts as appropriate.

Knowledge, Skills, Abilities and Experience

The tools needed to do the role

Essential

• Evidence of sound strategic thinking
• Experience managing staff
• Sound knowledge and understanding of Domestic Abuse work and Rehabilitative Interventions.
• Experience of managing performance and a track record of improving team/unit performance
• Ability to review and analyse data and apply problem solving skills to improve performance
• Experience of working effectively across organisational boundaries
• Experience of managing successful projects
• Sound knowledge of the principles of Equal Opportunities, anti-discriminatory practice and valuing diversity
• Excellent communication skills – written, verbal and presentation
• Experience of managing budgets
• A strong understanding and experience of risk management

· Experience and knowledge of multi-agency liaison risk management.

· Experience of working with both Families, Children and Service Users.

· An Enhanced DBS Check is required for this role.

Desirable

· A relevant qualification, e.g Management or strategic leadership

This is a pivotal role within the organisation which ensures that our learners receive a truly unique and person centred experience throughout their whole learner journey.  Keeping the learner at the heart of your role, you will be responsible for ensuring that we create and maintain an inclusive learner experience which empowers learners to achieve their full potential.  This ranges from providing pastoral support and co-ordination of the full learner journey from initial enquiry to certification.

This role incorporates line management responsibilities

Main duties & responsibilities

• Oversee the full learner journey, from initial enquiry and enrolment through training, progression, certification and alumni services.
• Ensure the smooth running of the Learner Experience team, providing line management, guidance and support while encouraging autonomy and collaborative working.
• Provide oversight of learner administration, including bookings, cancellations, missed sessions, waiting lists, bursaries, diploma applications and certification.
• Monitor, manage and respond to learner communications via email and phone.
• Act as the point of escalation for complex or sensitive learner enquiries, providing guidance and resolving issues where these fall outside routine administrative or learner support processes.
• Act as the escalation point for learner technical queries that cannot be resolved through first-line support, coordinating further technical assistance where needed.
• Respond to learner concerns and complaints in a fair, timely and person-centred way, escalating more serious matters where appropriate.
• Oversee pastoral and learning support, including Learning Support Agreements, personal readiness and individual learner needs.
• Develop and maintain clear, accessible communications, guidance and resources to support learners throughout their journey.
• Maintain oversight of learner records and the CRM, ensuring information is accurate, appropriate and handled confidentially.
• Work closely with other Coordinators across the organisation to maintain a clear understanding of activity across different areas, share relevant information and ensure plans and priorities are aligned.
• Contribute to internal communications, including scheduled newsletters and updates, to keep the wider team informed about Learner Experience activities, priorities and developments.
• Monitor course bookings and registration levels, identifying courses with available spaces and coordinating an appropriate approach with relevant colleagues to maximise course uptake.
• Collect and review learner feedback and relevant information to identify opportunities to improve the learner experience.
• Identify recurring themes from enquiries, technical issues, complaints and learner support needs, working with the wider team to improve processes and resources.
• Stay informed about good practice in adult education, learner support, accessibility and inclusion.

Person specification

You will be a meticulous planner and organiser, forward thinking and pro-active at all times, demonstrating a can-do and flexible attitude to your work.  You will need to be able to prioritise effectively and thrive in a high paced working environment which encourages autonomy and responsibility.  As an experienced multi-tasker you will be able to respond to completing a broad scope of work interchangeably, whilst maintaining a high level of quality and attention to detail.

You will need to be able to demonstration the ability to create and promote a work environment which supports openness, inclusion, transparency and integrity throughout the organisation; where teamwork is encouraged, innovation is stimulated and where every individual’s potential is maximised. 

Essential:

• Excellent attention to detail
• Excellent organisation and people management skills
• Ability to prioritise and multitask efficiently
• Strong communication skills
• Ability to self-manage, be proactive and take the initiative
• Flexibility and adaptability
• Commitment to equality, diversity and community empowerment.
• Working knowledge of standard software packages and ability to learn LWDW specific software.
• To share the values of Living Well Dying Well.

Desirable:

• To have been awarded Foundation Course Certificate from LWDW Training.
• Experience handling confidential information sensitively.
• Experience in Training, Education and/or Adult Education sector.

 Benefits

Remote working with occasional trips into the office when required,  flexible working pattern, training opportunities

Additional Details

This is a part-time role of 20 hours per week, worked across five days (Monday to Friday).

There is flexibility in how the 20 hours are arranged across the week, and we’re happy to discuss a working pattern that works for both the successful candidate and the needs of the Learner Experience team. 

About LWDW Training

LWDW Training is a not-for-profit organisation dedicated to transforming how society understands, approaches, and experiences death and dying. Our mission is to improve the quality of life for all, regardless of age, nationality, or background, and to help build compassionate communities where people are better prepared for, and supported through, the end of life.  We offer unique, person-centred education and training across the UK, for those called to become end of life companions or end of life doulas, or for anyone who wishes to be better informed about death and dying.

As a small, multidisciplinary team, we work within a supportive culture grounded in shared values, equality and collaboration. We encourage autonomy, reciprocity, and personal accountability, and we’re looking for like-minded, motivated individuals who are eager to grow, contribute, and be part of this pioneering movement which centers around meaningful connections and social change.

About Restless Development

Restless Development is a global non profit agency. We support the collective power of young leaders to create a better world. We are independently registered and governed in nine countries (India, Nepal, Sierra Leone, Tanzania, Uganda, UK, USA, Zambia and Zimbabwe) bound together by our vision for youth power. We run youth-led programmes to tackle the issues that young people care about the most –  We also run the Youth Collective – a growing network of over 4000 local youth civil society groups and organisations in 185 countries. We are committed to creating an agency that walks the talk on power shifting, using the power shifting checklist, both internally and externally.

Our approach to safeguarding

Restless Development considers the welfare and protection of children, young people and vulnerable adults to be an organisational imperative with primacy over the success of programmes or strategic objectives. We recognise that safeguarding is everyone’s responsibility and we expect all of our staff, volunteers and partners to ensure we protect the communities in which we operate from harm and abide by our Safeguarding Policy.

About the role

The Schools Triathlon is a fun, mass participation sporting event for 7–13 year olds. Its mission? To get more young people moving, having fun, and discovering the power of fundraising. In 2026, over 12,000 young people took part in 15 events, raising an incredible £1.8 million for Restless Development and local charities. Since it began, the Schools Triathlon has raised over £8 million—making it our flagship fundraising event.

As an Assistant Fundraising Events Coordinator, this is a fantastic entry level opportunity for anyone looking to kickstart their career in fundraising and events management. and you’ll play a vital role in Restless Development’s close knit fundraising team, helping to deliver our flagship events the Schools Triathlon. You’ll gain hands on experience working with a wide range of stakeholders, including our volunteer Schools Triathlon Committee, schools, pupils, parents, and event delivery partners. A big part of your role will involve delivering fun and engaging school assemblies, encouraging pupils to take part and fundraise for Restless Development.

Alongside this outward facing work, you’ll provide essential administrative and operational support behind the scenes. This will include managing participant data in Excel, Eventrac, and Salesforce; uploading and running reports; processing donations (including cash and cheques); and ensuring our records are accurate and up to date.
You’ll also be the first point of contact for event participants and their families, providing warm, professional support through email and phone queries. We’re looking for someone who thrives on variety, can juggle multiple tasks, and stays calm under pressure. You’ll be highly organised, detail-focused, and self-motivated, with excellent interpersonal skills and a positive, can-do attitude.

Key responsibilities

Deliver and event manage high-quality Schools Triathlon events in 2026 and beyond 

• Manage the assembly tracker to ensure it is kept up to date, with relevant members of the team notified when new assemblies are booked in.
• Maintain accurate records across our registration platform (Eventrac), our CRM system (Salesforce) and Excel, including registrations, fundraising data, and supporter information.
• Monitor and track fundraising progress for over 13,000 participants, encouraging and supporting them to reach their goals.
• Manage JustGiving pages, ensuring all fundraising activity is accurately logged.
• Liaise with Finance to process donations (online, offline, and cheques), allocate income correctly, and thank supporters promptly.
• Support with the merchandise and fulfillment process 
• Occasional website updates.

Fundraising and relationship management

• Be the first point of contact for schools, parents, and participants via the Schools Triathlon inbox.
• Book and coordinate school assemblies, and deliver assemblies or fundraising workshops.
• Build and maintain strong relationships with schools, pupils, and parents, thanking and supporting them throughout their fundraising journey.
• Provide admin support across our 3rd party events as needed
• Attend meetings with third party suppliers and schools when necessary
• Support on wider charity initiatives as and when needed

Social Media

• Lead on all social media activity for the Schools Triathlon across  our social media channels
• Work with our PR & Comms team and Host school stakeholders to deliver exceptional PR across the Schools Triathlon event series
• Report monthly on KPIs, ensuring effective tracking for social engagement across all channels
• Work closely with the PR & Comms team, to ensure best working practices and collaboration is in place

Other 

• Attend Schools Triathlon events (April–June) and occasional evening/weekend work for which Time Off In Lieu (TOIL) will be provided.
• Regular travel to schools is required, so access to a reliable vehicle is essential (travel costs will be reimbursed).
• Carry out any other duties as required to support the fundraising team.

Job title:
Assistant Fundraising Events Coordinator 

Location: Hybrid - Preferably West London, Berkshire or Wiltshire based due to external meetings location

Salary: £26,143 gross per annum (Band 0)

Preferred start date: As soon as possible

Length of contract: 2 years fixed contract

Reports to: TBC

Expected travel: Regular travel to London for staff meetings and other areas in the UK. Evening and weekend work for which time off in lieu will be given. Expenses for travel and work outside working hours will be given according to our policy.

Other requirements: Must have a full drivers licence and access to a vehicle. Will be required to complete DBS check.

About you

We are looking for people with the right competencies and skills for the role, and who demonstrate  the personal qualities consistent with our values.

Our value: HEART - We are who we serve. We are brave.

Supports Managers to embed a values-led culture within their team by holding junior staff members to account for values-led behaviour. Uses values to guide decision making and group actions.

Involves others in the development of solutions to both the causes and results of problems. Supports Managers to promote change to others.

Our value: HEAD - Delivers Quality. We are 100% professional.

Frequently creates opportunities to maximise their contribution to team priorities. Supports others to deliver quality and continually improve their work. Considers relevant information to propose more effective and cost-efficient ways of working.

Takes ownership for managing elements of a budget and/or programme and/or incidents with little guidance from others. Considers underlying issues and Restless Values when making operational decisions. Consults with others when facing difficult decisions.

Our value: VOICE - We generate leaders. We are proud to carry the banner for youth-led development.

Communicates a compelling vision for the areas which they take partial ownership for; providing strong leadership to others. Will typically manage one or more junior staff members.

Takes responsibility for personal development, committing to take on new challenges which build team capacity. Develops others through proactive sharing of knowledge, skills and opportunities.

Our value: HANDS - We are in it together. We listen and learn.

Confidently adapts their communication style to suit their audience, and coaches others to do so. Is able to influence others to build shared understanding.

Seeks opportunities to collaboratively deliver quality against team goals by building strong internal and external relationships. Facilitates introductions amongst staff and stakeholders to help others to grow their relationships. Cultivates partnerships at a national level.

Skills and experience

Essential

• Good organisational skills, with the ability to help plan and support events and fundraising activities.
• Strong people skills – friendly, approachable, and confident in working with colleagues, volunteers, and supporters.
• Clear written and verbal communication, with the ability to write emails, updates, and speak to supporters.
• Able to manage time well, meet deadlines, and balance different tasks.
• Confident using IT systems, especially Microsoft Excel, Word, and Outlook.
• Comfortable working with numbers and handling financial information accurately.
• Able to work independently when needed, while also being a supportive team player.
• A good eye for detail and pride in producing accurate, high-quality work.
• Full driving licence and access to a vehicle.

Desirable

• Some experience (paid or voluntary) in fundraising, events, or community activities.
• An interest in international development, the charity sector, or community engagement.
• Experience helping to organise events or projects, either in work, study, or volunteering.
• Familiarity with using a database or CRM system (training can be given).
• Confidence in speaking to groups, or a willingness to develop public speaking skills.

Restless Development is an Equal Opportunities employer and welcomes applications from all sectors of the community. Restless Development will ensure that no applicant or staff member receives less favourable treatment on the grounds of gender, sexual orientation, marital status, social status, caste, race, ethnic origin, religious belief, age, HIV status, disability, or any other factor that cannot be shown to be relevant to performance.

What we do for you

We are proud to commit to a transparent global salary scale, ensuring a fair and comparable system of pay across all global locations. In addition to salary, we offer pension contributions and other benefits in accordance with the local Hub.

Values and Culture

At Restless Development, we’re proud that the strength and integrity of our Values has been recognised by staff, young people, donors and others who we work with.  Beyond this, we have a culture of recognising and celebrating both our Values and our global achievements with monthly Values Champions and an annual Values Day.

Work-life Balance

It goes without saying that we work hard at Restless Development. We also recognise the importance of helping staff to maintain a positive work-life balance by offering:

• 24 days annual leave (in addition to public holidays and with an extra day of annual leave given for each full year of service, up to a maximum of 28 days).
• Birthday Leave
• Access to flexible working.
• Generous study leave, maternity, paternity or adoption leave, and other leave allowances.

Professional Development

Restless Development is proud to be an employer who recognises potential and invests in the development of its staff.  We are committed to the professional development of our staff through:

• Empowering opportunities to work on significant projects which stretch and inspire staff – allowing them to develop on-the-job. 
• Regular performance management.
• Training and development opportunities, including supporting our staff to identify mentors both within and outside of the agency.
• Quarterly Staff Workshops for all staff to give and receive agency updates, receive training, and socialise.

When travelling abroad with work, all staff will be covered by Restless Development’s travel and medical insurance.

Registered Manager (Support & Care Coordinator), L’Arche Ipswich

ABOUT THE ROLE

Hours of work: 37.5 hours per week 

Salary: £38,870.89 per annum 

Place of work: L'Arche Ipswich

Reports to: Community Leader/Director, L’Arche Ipswich

Contract type: Permanent, full-time

Closing date: Monday, 12th October, at 9 am

Discover what makes L’Arche a rewarding place to work – explore our employee benefits here.

Main purpose of the role

We are looking for a passionate, caring and proactive Registered Manager who will be responsible for the day-to-day management of a high-quality, person-centred care and support service for adults with learning disabilities. 

The right candidate will lead a supportive team of two House Leaders, working across two locations, and will support the Community Leader in enabling the Community to grow and flourish while ensuring our care and support is not only consistent with CQC requirements but also with the values of L’Arche. 

ESSENTIAL CRITERIA:

• At least a level 3 Health and Social Care qualification.
• Capability to complete a level 5 qualification in leadership/management in Social Care.
• Knowledge and experience in social care or supported living is a key requirement for this role, but we’re also looking for someone with a commitment to our values and the ability to inspire others. 
• Demonstrable experience of a minimum of 2 years of management experience in social care, including supervisory experience in health and social care. 
• Experience of managing or being involved with CQC inspections in a social care environment.
• Knowledge of current care and support legislation and good practice, including adult protection and capacity issues. 
• Experience in leading and working with teams to provide high-quality support and care to people with learning disabilities. 
• Ability to manage the performance and development of others: to be able to assess, give feedback, manage conflict and make evaluative judgements about the performance of staff and volunteers. 

You may have held these job titles in the past: Support & Care Coordinator, Registered Manager, Service Manager, Deputy Registered Manager, Deputy Care Manager, Assistant Service Manager, Senior Service Manager, Head of Care, Senior Operations Lead, Learning Disability Services Manager, Head of Mission and Community Life, Health & Social Care Manager, Local Authority Commissioning Lead.

You can find more details about L'Arche Ipswich here.

A full job description and person specification can be found in the Recruitment Pack.

To apply, please submit your CV and answer the questions from our online application form. 

The closing date for applications is Monday, 12th October, at 9 am.

• First stage interviews will take place on 21 October via Microsoft Teams.
• Second stage interviews will be in person with the community (date to be confirmed).

However, we encourage you not to wait until the closing date to submit your application, as we may begin interviewing strong candidates before then.
We also reserve the right to close the advert early if we receive enough suitable applications.

Please also read our privacy notice for job applicants.

At One YMCA, we work alongside young people to help them develop confidence, skills, resilience, and positive futures. We are looking for an inspiring, experienced and motivated Youth Work Manager to lead and develop our local youth work provision, ensuring that high-quality, impactful services reach young people across our communities.

This is an exciting opportunity to play a key role in delivering our Youth Work Strategy, managing a dedicated team, driving quality and developing services that make a real difference in the lives of young people.

About the role:

Reporting to the Head of Youth Work, you will take operational responsibility for the delivery, development, monitoring, and quality assurance of our youth work services. You will lead and support Youth Work Coordinators and wider youth work staff, ensuring services are safe, effective, youth-centred, and aligned with One YMCA's strategic priorities.

Key responsibilities include:

• Leading the development and delivery of youth work programmes, specialist support services, mentoring initiatives, life skills courses, and large-scale youth events.
• Managing and supporting staff through recruitment, induction, supervision, training, and performance development.
• Monitoring contract performance, outcomes, impact data, and key performance indicators to demonstrate the difference our services make.
• Building strong relationships with schools, local authorities, partner agencies, and community stakeholders.
• Leading quality assurance, compliance, safeguarding, and continuous improvement across the service.
• Acting as Designated Safeguarding Lead and participating in the safeguarding on-call rota.
• Working with young people and teams to ensure youth voice is at the heart of everything we do.

We're looking for someone who combines strong operational leadership, experience in managing contractual compliance, with a genuine commitment to young people.

You will bring:

• Significant experience delivering and managing youth work programmes, projects, or contracts.
• A strong understanding of issues affecting young people's lives and a passion for helping them achieve positive outcomes.
• Experience leading, motivating, and developing staff teams.
• Excellent communication, relationship-building, and partnership-working skills.
• The ability to analyse data, monitor impact, and use insight to improve services.
• A youth work or related community-focused qualification at degree level, or significant equivalent experience.
• A full UK driving licence and access to a vehicle for work purposes.

Location: Home-based role but with regular travel to YMCA youth work delivery sites across Hertfordshire and Bedfordshire, as well as to support the broader youth work within One YMCA. 

Driving licence and access to a car is essential for this role.

If you are an experienced youth work leader ready for your next challenge, we would love to hear from you! 

Important: Please include a supporting statement with your application/CV.

We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence.

As some of our roles involve working with vulnerable members of society, this position may require a Basic or Enhanced Criminal Disclosure, which will be conducted once a conditional offer is made

Previous Applications: We welcome applications from all qualified candidates. However, if you have applied for a similar role within the last 6 months and were not successful, please consider whether your experience has developed further before reapplying

Accessibility & Adjustments: We are committed to making reasonable adjustments throughout our recruitment process and will strive to be as accommodating as possible. Please inform us in advance of any arrangements you may need to fully participate in the process.

At One YMCA we are an inclusive organisation and actively promote equality of opportunity for all with the right mix of talent, skills, and potential. We do not discriminate on the basis of Age, Disability, Gender Reassignment, Marriage/Civil Partnership, Pregnancy/Maternity, Race, Religion/Belief, Sex and/or Sexual Orientation. We encourage applications from all backgrounds, communities, and industries, and are committed to having a team that is made up of diverse skills, experiences, and abilities.

Working hours: 37.5 hours per week, generally Monday to Friday but with flexibility of working pattern to support both the ideal candidate and business need. Some evening work expected, and occasional weekend, overnight stays or residential work.

NCT is the national charity for pregnancy, birth, infant feeding and early parenthood. Our vision is simple: a society where everyone who becomes a parent feels confident, connected and safe.

Through our For Every Parent strategy, we're working to make that vision a reality. We support parents with trusted information, practical help, local communities and a stronger voice in the issues that matter to families.

For 70 years, we've been by parents' sides through the excitement, uncertainty, wonder and challenges of becoming a parent. Today, our volunteers contribute more than 70,000 hours of community service each year, helping parents build friendships, find support and feel less alone.

We educate and empower parents with evidence-based information and support. We advocate and act by listening to parents' experiences, raising their voices and campaigning for change. No judgement. No exceptions.

About the role  

As Kent Project Support Coordinator, you will help coordinate and deliver our local perinatal mental health peer support service across Kent. Working closely with our Perinatal Peer Support Service Lead, peer supporters, volunteers, health professionals and community partners, you will help ensure families receive safe, inclusive and accessible support within their local communities. 

Join our passionate team and contribute to the meaningful work that transforms the loves of parents and families. Your role will include:  

Coordinating the day-to-day delivery of local peer support groups, including venues, rotas, local promotion, resources and providing occasional facilitation cover where required. 

Recruiting, coordinating and supporting volunteers and peer supporters, including regular communication and debriefing following sessions to identify safeguarding, signposting or additional support needs. 

Supporting referrals into the service, helping assess individual needs and ensuring parents and families are connected with appropriate peer support, signposting or onward referrals. 

Building and maintaining positive relationships with local health and social care professionals, Family Hubs and community organisations to strengthen referral pathways and increase awareness of the service. 

Supporting monitoring and evaluation through accurate record keeping, data collection, case studies, service feedback and contributions to commissioner reporting and continuous service improvement. 

You will also help promote the service within local communities, particularly among families who may experience additional barriers to accessing support, and contribute to social media content, promotional activities and local events.

About you  

You will be compassionate, organised and confident working with parents, families, volunteers and professionals from a wide range of backgrounds. 

You will have an understanding of the challenges associated with the perinatal mental health period and be comfortable supporting people sensitively and without judgement. 

You will also bring: 

• Excellent organisational skills and the ability to manage your time and priorities effectively. 
• Strong interpersonal and communication skills, including active listening and the ability to build rapport with people from different backgrounds. 
• Strong relationship-building and stakeholder engagement skills. 
• Confidence working independently while remaining part of a supportive wider team. 
• Good judgement when responding to individual needs, safeguarding concerns and situations requiring signposting or referral. 
• Good IT skills, including Microsoft Office and internet-based systems. 
• A commitment to equity, diversity and inclusion and to ensuring services are welcoming and accessible to all families. 

Experience of community engagement, working with vulnerable families or people with complex needs, supporting volunteers, or working successfully with diverse cultural communities would be particularly valuable. 

Knowledge of safeguarding and awareness of emotional and practical support services available within local communities would also be beneficial. 

Training as an NCT Parents in Mind Peer Supporter is desirable. We also welcome applications from candidates who are willing and eligible to undertake this training. 

An Enhanced DBS check and driving licence are required for this role. You will also need to be willing and able to travel across the commissioned area, including at short notice when required.

Our Benefits – What we offer you  

• We value our team and offer fantastic benefits to support your well-being and professional growth:  
• 30 days annual leave pro rata (excluding Bank Holidays)  
• Pension matched up to 5%  
• Flexible working options to suite your lifestyle  
• Employee Assistance Programme, including 24/7 GP access, personalised counselling, legal advice and more  
• Life Assurance for peace of mind  
• Free eye test for all staff, with further discounts  
• Blue Light discount card  

At NCT, we’re committed to fostering an inclusive and diverse workforce. If you need reasonable adjustments during the recruitment process or within your role, please let us know—we’re here to support you. Ready to make a difference? Apply now and be part of something truly special.  

Job Role: Domestic Violence and Abuse Co-ordinator

Salary: £15,720 per year (based on an FTE of £26,200 per year)

Hours: 22.5 hours per week (3 days across Monday to Friday)

Contract type: Permanent

Location: BANES

Additional information:

A valid driving licence and access to own vehicle

Participation in an on-call out-of-hours rota

Regular travel across the BANES area (travel across the South West for training and events may also be required)

Alongside is committed to equality, diversity and inclusion and welcomes applications from all sections of the community. However, this is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

About Alongside:

Alongside is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

About the Role:

As a Domestic Violence and Abuse Co-ordinator, you’ll play a vital role in supporting victims and survivors of domestic abuse to rebuild their lives. Working holistically, you’ll carry out in‑depth needs assessments and develop tailored support plans that reflect each individual’s circumstances, strengths, and goals.

You’ll provide compassionate, trauma‑informed case management, advocacy, and resettlement support for people with a wide range of complex social and housing needs. From navigating services and securing safe accommodation to monitoring progress and celebrating milestones, you’ll walk alongside survivors every step of the way — empowering them to move forward with safety, dignity, and confidence.

This is a deeply rewarding role where your work will make a meaningful, lasting difference every single day.

What you’ll be doing:

Conduct key works sessions on a regular basis whilst developing individual support and risk management plans.

Establish the risks and needs of survivors and their children through assessing their practical and emotional support needs.

Champion safeguarding by following policies and procedures to keep everyone safe, and that any concerns are brought to immediate attention of a manager.

Collaborative multi-agency working to advocate for survivors ensuring their needs are met.

Maintain accurate client records using our system, INFORM.

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.

You can view the full job description by clicking here.

What we’re looking for:

Understanding of domestic abuse including the impact this has on victims and their children.

Experience working in a housing, social or health care setting.

There are many great reasons to join our team!

Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan

27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)

30% staff discount at Alongside charity shop

A generous and competitive pension scheme

A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted

Great opportunities for career development and free monthly training sessions from experienced facilitators

For all the fantastic and valuable work, you’ll be doing, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands

Reflective Practice sessions from objective, external facilitators

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

University College, Oxford (Univ), is seeking an ambitious and experienced fundraising professional to lead and develop our established regular and individual giving programme. 

It is an exciting time to join the College and become part of our high-performing, supportive fundraising and alumni relations team.

The well-established regular giving programme has a strong track record from telephone fundraising appeals to direct mail, online campaigns, Giving Days and face-to-face asks. Regular giving makes an important contribution to the College providing crucial support for core activities enabling us to continue to deliver world-class teaching, research and student support.

The post-holder will take strategic ownership of regular and individual giving, developing targeted campaigns to increase participation, grow philanthropic income and strengthen long-term relationships with alumni and friends.  You will also lead the development and stewardship of the 1249 Society, using data and donor insight to increase membership and retention.

The post-holder will need to be a self-starter who is highly organised, innovative and able to work on their own initiative.  You will have a keen eye for detail, strong data skills, excellent communication skills and the ability to communicate with a wide range of people with tact and sensitivity.

This post is offered on a full-time or part-time basis.  We offer a generous annual leave allowance, free lunch, an employee assistance programme and a range of other benefits.

If you're looking for a busy role where every day is varied and challenging, this could be the perfect role for you.

For more information about how to apply, please read the Further Particulars below or click the “Redirect to recruiter” button above.

Receptionist/ Administrator

37 hours per week

Permanent

Southampton SSJ&I Service, London Road

Salary Scale: 20 – 21 (£25,947 - £26,305 per annum)

About Us

This is an exciting opportunity to join a dynamic Charity and Housing Association.  The Society of St James (SSJ) has been working in Hampshire for over 50 years, delivering high impact, person-centred, accommodation services to adults and young people experiencing homelessness, problematic substance use and mental health problems. We believe that every person is of worth and we are prepared to take risks to house and support the most at risk and socially excluded members of society.

The Impact You'll Make

As one of the primary faces of the SSJ&I Alcohol and Drug Service, you will set the tone for every individual walking through our doors or reaching out over the phone. Operating with a calm, controlled, and welcoming manner, you will seamlessly guide clients to their appointments, pass queries to duty teams or care coordinators, and serve as a reassuring presence during critical moments in their recovery journey.

Working with a person-centred approach, you will directly support Southampton residents who are ready to make meaningful changes to their lives. By connecting service users to vital interventions—from therapeutic groups to prescribing and needle exchange services—and maintaining strong risk management standards, you will help create a safe environment where individuals feel heard, supported, and empowered to grow.

Through building genuine, trusting relationships with our client base, you will actively contribute to SSJ's core mission. Your everyday interactions will help cultivate a community of continuous growth and development, delivering real, positive change for both our service users and the wider organisation.

Who We're Looking For

· Engaging & Personable: An innovative, tenacious individual who can connect meaningfully with service users and multitask effectively in a busy reception environment.

· Empathetic & Resilient: Someone equipped with a self-reflective, motivated mindset who thrives both independently and as part of a collaborative team.

· Flexible Team Member: A dedicated professional ready to work service-based across a 37-hour week, Monday – Friday working week.

Essential Qualities and Skills

· Sector Knowledge & Experience: Experience working with this client group and a strong understanding of the impact of substance misuse on individuals, families, and communities. (Transferable skills from working with other disadvantaged groups will also be considered.)

· Awareness of Resources: Up-to-date awareness of the issues this client group presents with, as well as knowledge of the relevant interventions, resources, and agencies available locally.

· Core Competencies: Strong IT system skills, excellent multitasking capabilities, and proven expertise in risk management and building trusting relationships.

What we can offer you

We value and recognise our staff, offering some generous benefits, as well as the satisfaction of helping people at risk:

• A competitive annual leave entitlement of 25 days rising to 30 days, plus public holidays
• Flexible working options
• Buying additional annual leave
• Comprehensive induction and training
• Counselling, financial, personal support and health and wellbeing services via our Employee Assistance Programme
• Company cycle to work scheme
• Discounted laptops and computers with Jamie’s Computers
• Electric Car Scheme
• Blue Light Card

SSJ are an equal opportunity employer and we encourage applicants from all backgrounds and walks of life.

At SSJ, we recognise the benefits of a supported workplace. SSJ is affiliated with Unite the Union. To learn more about their membership benefits or to sign up, you can visit their official website.

For an informal discussion about the role please contact us.

Application closing date: 5pm on Thursday 24^th September 2026

Interview date: Wednesday 1^st October 2026

Due to the high number of expected applicants, we do reserve the right to close this vacancy earlier.

Should you not hear from us within 14 days of the closing date, please assume you have been unsuccessful on this occasion. 

The Thomson Reuters Foundation is the corporate foundation of Thomson Reuters and an independent charitable organisation dedicated to advancing free, fair and informed societies worldwide. Through the combined power of journalism, legal expertise and data intelligence, the Foundation works to strengthen independent media, improve access to justice, and promote responsible business practices to address some of the world's most pressing challenges.

We are seeking an experienced and proactive Executive Support Team Lead to lead the evolution of our newly centralised Business Support function. This is a unique opportunity to play a key role in shaping a centre of excellence that provides high-quality administrative, financial and operational support across the Foundation.

Leading a small but impactful team, you will drive service excellence, strengthen governance and controls, and deliver efficient, customer-focused support to colleagues across the organisation. You will oversee complex invoicing and billing processes, manage key systems and vendor relationships, and identify opportunities to streamline and improve the way we work.

As we transition from a decentralised administrative model to a more strategic and centralised approach, you will have the opportunity to design and embed best practices, build organisational capability, and help create a scalable support function that enables our teams to maximise their impact around the world. This role is ideal for someone who enjoys combining operational leadership with hands-on problem solving and is excited by the opportunity to build and shape a function for the future.

About the Role

As a Executive Support Team Lead at the Thomson Reuters Foundation, you will:

• Lead, coach and develop the Business Support Coordinator and Invoicing & Billing Analyst, overseeing workload planning, performance management, recruitment, onboarding and ensuring effective service coverage across the organisation.

• Act as a senior subject matter expert for the Foundation's core business systems (including SAP, Ariba and Convera), overseeing training, licensing, user support and escalation management while maintaining appropriate team resilience and back-up coverage.

• Oversee invoicing, billing, payment processing, sales order administration, vendor onboarding and procurement compliance, ensuring accuracy, strong financial controls and adherence to organisational policies.

• Manage organisational subscriptions, approved travel provider relationships, purchasing support and the resolution of financial administration queries, including expense investigations and budget coding issues.

• Lead the continuous improvement of business support processes, systems and documentation, driving greater efficiency, consistency, automation and service excellence across the Foundation.

• Develop and deliver guidance, training and performance reporting for business support services, identifying opportunities for further centralisation and supporting wider Operations objectives.

• Oversee delivery of core administrative services, including executive diary management, travel and event coordination, onboarding and offboarding administration, facilities support, shared inbox management, organisational records and contingent worker administration.

• Provide hands-on support for complex travel arrangements, staff induction activities, organisational website updates and logistics for Foundation-wide events, ensuring a seamless experience for colleagues and stakeholders.

About You

To be a Executive Support Team Lead at the Thomson Reuters Foundation, you will likely have:

• Proven experience in business operations, office management, business support or financial administration, including responsibility for leading and developing teams.

• Strong understanding of invoicing, procurement and financial administration processes, with a track record of ensuring accuracy, compliance and effective controls.

• Experience using ERP and financial management systems, such as SAP, alongside invoicing and payment platforms (e.g. Convera); familiarity with system administration and user support is advantageous.

• Previous experience within a charity, NGO or purpose-led organisation would be beneficial.

• Demonstrated people leadership skills, with the ability to coach, motivate and develop high-performing teams while fostering a collaborative and customer-focused culture.

• Excellent organisational and prioritisation skills, with the ability to manage multiple activities, balance competing demands and deliver results in a fast-paced environment.

• Strong analytical and problem-solving skills, coupled with sound judgement and a continuous improvement mindset focused on enhancing processes, efficiency and service delivery.

• Confident communicator and relationship builder, capable of working effectively with senior stakeholders, programme teams and external suppliers, while handling sensitive and confidential information with discretion and professionalism.

What’s in it For You?

• Global Perspective and Impact: Interested in working for a dynamic global organization with a focus on social impact? With hubs all over the world from Bangkok to Madrid to Rio de Janeiro, join a truly international team with a shared goal of helping to build societies around the world that are free, fair, and informed.

• Unique Approach: Our expertise in media and the law is world class. We combine the power of both to address the critical issues faced by humanity.

• Our Relevance: With a focus on advancing media freedom, fostering more inclusive economies and promoting human rights, our work has never been more needed than right now.

• Industry Competitive Benefits: We offer competitive salary packages and market-leading benefits.

• Learning & Development: We are dedicated to the continual professional development of our employees and offer access to both in-house and external training opportunities.

About Thomson Reuters Foundation

TheThomson Reuters Foundationisthe corporatefoundation of Thomson Reuters, the global news and information services company. As an independent charity, registered in the UK and USA, we leverage our media, legal and data driven expertise to strengthen independent journalism, enable access to the law and promote responsible business. Through news, media development, free legal assistance and data intelligence, we aim to build free, fair and informed societies.

Programme Officer

We are looking for a proactive, organised and skilled Programme Officer to support the Catholic Mission Network (CMN) Programme, a national 3-year initiative dedicated to encouraging and equipping Anglo-Catholic parishes for growth.

This is an exciting opportunity to play a key role in the delivery of a nationally funded programme, working alongside clergy, lay leaders and senior church stakeholders to: facilitate training, communications, events, and resource development to support parishes and priests affiliated to the society.

If you are an experienced administrator with excellent communication skills, strong attention to detail and a passion for supporting effective programmes, we would love to hear from you.

Position: Programme Officer

Location: Hove/Hybrid

Salary: £16,000-£19,000 per annum (pro-rata FTE £32,000-£38,000 pa)

Hours: Part-time, 18.75 hours per week (flexitime available)

Contract: 3 year fixed term contract

Closing Date: 27th September 2026

Interview Date: Hove on 8th October 2026.

About the Role

The society is an ecclesial body that exists to promote and sustain the Anglo-Catholic tradition within the life and mission of the Church of England.

Reporting to the National Missioner, the Programme Officer will support the day-to-day delivery of the Catholic Mission Network programme. The role combines administration, communications, event coordination, database management and online resource management.  You will be the first point of contact for programme enquiries and will help ensure that CMN activities are delivered efficiently and effectively.

In this role you will:

• Act as the first point of contact for programme enquiries and support the smooth running of the CMN programme.
• Produce and distribute a monthly e-newsletter.
• Manage and update the CMN online resource hub.
• Organise and promote meetings, training events and support the delivery of online and in-person training events and conferences.
• Work with regional contacts to develop and maintain a central database of Society parishes and clergy.
• Monitor expenditure and assist with budget tracking and reporting.

About You

We are looking for someone who has:

• Experience in administration, communications and programme coordination.
• Experience of organising meetings, events and online activities.
• Experience of managing budgets, databases and producing reports.
• Strong IT skills, including Microsoft Office, Intranets and video conferencing platforms such as Teams or Zoom.
• Excellent written communication and interpersonal skills.
• Strong organisational and project management abilities.
• The ability to work independently and manage competing priorities.
• Confidence working with a wide range of stakeholders, including senior church leaders.
• Knowledge and understanding of, and commitment to, the mission and ethos of the Church of England.

You can view full details of the in the job description and person specification when you apply.

Our client is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.  All post holders are expected to share this commitment and to comply with the relevant safeguarding policy. This role is subject to an Enhanced DBS check, and the post will involve travelling around the Diocese, some evening work and occasional work at weekends.

You may have experience in roles such as Programme Officer, Programme Coordinator, Programme Administrator, Programmes Officer, Programmes Coordinator, Admin, Administration, Administrator.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

About Lloyds Bank Foundation 

Lloyds Bank Foundation for England and Wales is an independent charitable foundation, backed by Lloyds Banking Group and the people within it. We want everyone to be in a good place - personally, in a home that’s a good place to live, and in a community that’s a good place to belong. 

We play our role by connecting and catalysing community-led change, providing the money, time, tools and connections that build organisations’ capacity and capability, to make people’s lives better and their communities stronger. 

We back people and communities across England and Wales, to make that happen, because when you back brilliant people, brilliant things happen. Our communities are full of ambitious, energetic and determined people stepping up to make their neighbours’ lives better and their communities grow stronger. Day in, day out. 

About the Role

Contract:Full-time, permanent (we are open to conversations about flexibility so please ask)

Location:Remote, with significant travel across all corners the UK and monthly visits to our London office

This is an exciting new opportunity in the Strategic Communications Team at the Foundation.

You’ll play a key role setting up and organising a varied programme of visits, to engage more people in our mission and ultimately help more people in England and Wales to say “I’m in a good place,” “My home is a good place to live,” and “My community is a good place to belong”.

Bringing strong organisational, relationship-building abilities and creativity, you’ll arrange visits for senior stakeholders – MPs, philanthropists, trustees, partners, and executives from Lloyds Banking Group, to community-led groups we’re funding and local areas driving systems change.

Through thoughtful engagement, you'll build lasting relationships and raise awareness of social issues, to ensure visits generate meaningful impact.

You will support colleagues and partners to maximise opportunities, follow up actions, and effectively generate and use content, stories, videos and images to tell powerful stories.

Importantly, you’ll ensure community-led organisations experience these visits as supportive and beneficial, and that their voices are centred in all that occurs and follows, aligning with our mission to foster community-led change.

About You

You are highly organised, with experience coordinating events, or visits involving

multiple stakeholders. 

Alongside strong communication skills, with an understanding of how to apply

organisational narratives to local activity, you’ll have the ability to balance competing priorities.

You will bring experience partnering across teams and directorates along with excellent

relational skills to build trust and rapport with internal and external stakeholders.

How to Apply 

Please click ‘Apply for this job’ to be redirected to the application form. 

Our Commitment to Diversity, Equity and Inclusion 

We hold Disability Confident Employer status (Level 2) and are working towards full status by 2027. This means that if you're a disabled applicant and your CV and application answers clearly demonstrate that you meet the essential criteria for the role, we will invite you to interview. 

More broadly, we are committed to building a diverse team that reflects the communities and people we work with. We believe that diversity of background, experience and perspective makes us stronger and helps us make better decisions. We actively welcome applications from people who are under-represented in the charity sector, including people from Black, Asian and minoritised ethnic communities, disabled people, and those with experience of the issues our funded charities work to address. 

Key Dates 

Closing Date: Monday 21 September 2026, 12 noon

First Interviews:  Tuesday 29 September 2026 (online)

Second Interviews:  Tuesday 6 October 2026 (in person – London Office)

#Visits And Communications Officer #Visits Officer #Communications Officer #Visits Coordinator #Communications Coordinator #Visits And Communications

Are you a self-starting, engaging communicator with a commitment to seeing the church equipped for mission? This role would be perfect for you and comes with the opportunity to work in a friendly and supportive team. We are based in Birmingham in the convent that used to belong to the Nuns from ‘Call the Midwife.’

You should have the skills and experience to develop and grow relationships with churches, Christian networks, and key partners to raise awareness of Interserve’s mission and encourage involvement in intercultural ministry. This includes promoting the work of Interserve and mobilising for ministry opportunities and related activities.

You will also manage and equip a group of Regional Connectors who engage with long and short-term enquirers, the broader Interserve community, local church and Christian networks.

You will need to have experience and skills of:

– Working with a range of church denominations

– Leading a small team

– Working in cross-cultural mission

– Excellent interpersonal skills for relationship building

– Confident in presenting ideas to others and public speaking

– Creative thinking

You’ll be expected to attend a number of events in person throughout the year, which may require travel anywhere in the UK. This is a hybrid role with a minimum of 2 days per week in our National Office in Birmingham.

To apply, please send your CV, covering letter and completed application form, further details can be found on our website.

Closing date for applications is Saturday 17th October

Interview date – Wednesday 21st October

There is an occupational requirement for this role.

Interserve is committed to safeguarding and promoting the welfare of children and adults at risk of harm and expects all within the Interserve community to share this commitment. DBS certificates will be required for all workers.  

Role Context

Recovery in Community is a successful partnership between Manchester Mind and Gaddum. We support people to manage and live with their mental health in their community.  Staff are employed by both organisations but work together collaboratively and as a team.

As the Recovery in Community Worker (Referral and Assessment) you will be supporting people in who have been referred into Greater Manchester Mental Health (GMMH) services but may not meet the threshold for secondary or specialist mental health services. The aim of this work is to ensure that people referred receive the right support at the right time.

You will work closely with the Referral and Assessment team at Greater Manchester Mental Health Trust (GMMH) to take referrals and ensure people get access to the mental health and social support they need.

Role Purpose

You will be building trusting and kind relationships with the understanding that they enable people to be listened to and heard and that this makes a difference. You will be part of a team providing effective person-centred support to people who come through the referral and assessment hub – many of whom often have tried many times to get the help they need.  We want to enable people to feel connected within their communities – to services, friends and family.

You will also be building relationships with NHS and statutory services. The structure of the service is brief intervention (working with people for a short period of time) with a focus on supporting people to connect to community services and resources effectively.

You will be well supported in this role. The service takes a team-based approach, and you will be joining a team of five and you will be supported directly by a Team Coordinator as well as being part of the wider Recovery in Community Service.

We share skills, experience and learning across the teams so that everyone benefits and we can make a meaningful difference.

Main Duties and Responsibilities

· Take referrals from the GMMH (Greater Manchester Mental Health) Referral and Assessment Hub and build trusting relationships with people so that they receive the support they need to recover and stay well.

· Build relationships with other key professionals to ensure individuals achieve their goals (e.g. GPs, social care, community services etc).

· Support the development of a supportive and productive referral route into and out of the service, managing exit from the service safely.

· Support the development of this new service, responding professionally to changes as we improve and evolve our working practice collaboratively.

· Provide a trauma-informed service to people: listening, offering safety, choice and empowerment to the people you support so they can effectively engage with services and make sustainable links in with their communities.

· Identify and deliver appropriate interventions.

· Identify when people need referrals to secondary services or specialist mental health services and make appropriate referrals.

· Independently travel to visit people in a range of settings across in Manchester and across Greater Manchester, adhering to lone working and risk management procedures.

· To integrate effectively with colleagues at Manchester Mind, taking a “one team approach” to deliver a seamless service, understanding the different roles in the Recovery in Community team and recognising each other's strengths.

· Maintain accurate and up-to-date case notes and records using agreed case management systems, following standard operating procedures.

· Support people to engage in our service through coproduction, engagement events and feedback forms.

· Contribute to service reporting, monitoring and evaluation as required.

· Identify additional needs that people have and highlight them to Manchester Mind with a view to sharing them with Greater Manchester Mental Health Trust and commissioners.

All staff are expected to work within all Gaddum policies and procedures. This role is subject to an enhanced DBS check.