Support jobs in Lichfield, staffordshire
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Individual Giving Campaigns Manager will lead and manage the multi-channel campaign portfolio
within the Individual Giving function at Birmingham Women’s and Children's Hospital Charity. The Charity
has been growing its supporter base over recent years and has an ambition to create a step change in our
approach and significantly grow our Individual Giving donors and supporters.
This role is perfect for someone with excellent Individual Giving campaign creation & communication skills, a
deep understanding of print and digital marketing, and robust analytical skills, able to make clear
recommendations for campaign improvements to drive our future strategy
They will ensure that all income targets are achieved in line with the wider Fundraising Strategy and work
closely with other Individual Giving colleagues covering ‘Acquisition & Retention’ and ‘In Memory & Legacies’
to deliver successful campaigns. The post holder will also support and deputise for the Head of Individual
Giving where appropriate, to empower the Individual Giving and Legacies team to deliver over £3.5million+
per annum.
Key responsibilities include:
1. To utilise a range of existing and new channels to deliver new and existing campaigns to drive donor
acquisition, retention and upgrade, thereby maximising and growing annual income from individual
giving campaigns covering Lotteries, Direct Marketing, Regular Giving and Legacies.
2. To design, deliver and analyse our annual multi-channel Direct Marketing portfolio covering Direct
Mails, Eshots, Cold Mails, Social Media and digital acquisition to grow income, supporter
engagement and data. The post holder will lead on the development of compelling campaign
messaging, creative concepts and briefing design to ensure high-quality, engaging supporter
communications.
3. To undertake complex analysis and evaluation of all Individual Giving campaigns, developing plans
to continuously improve performance, response rates and ROI. To ensure effective use of campaign
data to improve targeting, segmentation and overall campaign performance
4. To design and implement campaigns with robust and engaging supporter journeys, that build
meaningful relationships and increase lifetime value & thereby long term sustainable income
5. To work with internal stakeholders to create inspiring Charity impact stories and campaigns that
drive public support of the 'general charity fund’ & enable long term, unrestricted income growth
6. To support the Head of Individual Giving to develop and implement the Individual Giving & Legacies 5 Year Campaign Strategy providing long term sustainable income and supporter growth, as well as
line-manage and develop staff responsible for delivering Individual Giving & Legacies campaigns,
fostering a high-performing and collaborative team culture
7. To provide guidance, training and support to the Public Fundraising Team and wider Charity Team
for all relevant Individual Giving and Legacy campaigns/products
8. To build and manage key stakeholder relationships with existing third party suppliers, Data & AI
agencies, external Raffle and Prize Draw platforms, Design Agencies, and Mailing/Fulfilment
Houses, to maximise campaign effectiveness
9. To lead and maximise opportunities to drive new data acquisition and lead generation across all
channels, including reviewing and optimising existing lead generation activity and developing new,
innovative lead generation campaigns
10. To maintain an up-to-date knowledge of relevant legislation, including data protection, Gambling
regulations, and Tax/Gift Aid, ensuring Birmingham Women’s and Children's Hospital Charity is
compliant with all legislation and best practice
What we offer:
- Flexible and hybrid working to support work-life balance
- Generous annual leave entitlement with additional leave for long service
- Enhanced sick pay
- Enhanced Maternity Pay
- Employee Assistance Program and Lifestyle Savings
- Free flu jabs
- Cycle to work scheme
- Charity events throughout the year
- Employer enhanced auto-enrolment pension scheme with 8% employer contribution
- Ongoing commitment to education and professional development
The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.
If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it.
PLEASE NOTE: Within our organisation, this role is titled Individual Giving Campaigns Lead. This reflects our internal structure and does not change the scope or responsibilities described in this advert.
We will conduct interviews as suitable candidates apply and we're ready to hire if we find the right person before the job ad closes.
Making A Difference

The client requests no contact from agencies or media sales.
Team: Research & Engagement (Philanthropy & Partnerships)
Location: Homebased
Work pattern: 35 hours per week, Monday to Friday
Salary: Up to £38,918.33 per annum
Contract: Permanent
We are the UK’s largest cat welfare charity. All over the country, our enthusiastic employees, volunteers, and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Proposition Writer:
- The Proposition Writer is a key communications role within the Philanthropy and Partnerships Research and Engagement team. You will work closely with colleagues across the organisation to bring our work to life, translating complex programmes and strategic priorities into compelling, donor focused narratives and materials.
- Through the development of bespoke propositions, investment cases, impact reporting and supporting assets, you will help connect donors and partners to the change their support can make, inspiring confidence, commitment and long-term investment in Cats Protection’s mission ultimately helping to improve cat welfare.
About the Research and Engagement team:
- We sit within the Marketing & Income Generation directorate.
- The Research and Engagement team sits within Philanthropy and Partnerships and brings together prospect research, communications and events to ensure a coordinated, insight-led and supporter-centred approach supporting fundraisers to grow pipelines, build meaningful relationships, and maximise long-term income for Cats Protection.
What we are looking for in our Proposition Writer:
- Experience of developing clear, persuasive cases for support, working with internal colleagues to translate complex programmes or strategic priorities into compelling, fundable propositions
- Experience of producing high quality proposals and supporting materials for high value audiences, including Major Donors, philanthropic trusts and foundations, and/or corporate partners.
- Experience of working collaboratively across team
- Experience of delivering high quality written work with minimal supervisio
- Experience of managing a busy workload with competing prioritie
- Confidence working with senior internal stakeholders, contributing effectively to discussions around priorities, messaging and narrative development.
What we can offer you:
- range of health benefits
- 26 days’ annual leave plus bank holidays, increasing with length of service.
- Salary Finance, which empowers you to take control of your financial wellbeing.
- and much more, which you can learn about
Interested? Here’s how to apply:
Application closing date: 28th June 2026
Virtual interview date: 13th, 14th & 16th July 2026
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If successful, your recruitment journey will include:
1. Anonymised application form
2. Virtual interview via Microsoft Teams
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Making a better life for cats, because life is better with cats
Think Active is entering an exciting period of growth, collaboration and system leadership. Over the coming years, we aim to strengthen our influence and impact across Coventry, Solihull & Warwickshire, particularly in tackling inequalities through the power of sport and physical activity.
At the heart of our work is our vision:
#WeThinkActive – Everyone in Coventry, Solihull & Warwickshire to benefit from movement and enjoy sport and physical activity in safe and thriving communities.
And our mission:
We will use the power and potential of sport and physical activity to enable future generations to have healthier and more prosperous lives.
The role reflects the growing recognition that physical activity has an important role to play in improving health, reducing inequalities and strengthening communities across Coventry, Solihull and Warwickshire.
Any offer of employment will be subject to satisfactory references, pre-employment checks, a DBS check and proof of the right to work in the UK.
The main responsibilities of this role are:
Main Responsibilities
Relationship Management
-
Lead and manage relationships with partners and support the development of local partnerships and networks that drive collaboration across relevant sectors.
-
Lead or support the development of place-based partnerships that align multiple agendas across sectors and advocate for the benefits of physical activity.
Project Management
-
Lead Think Active-managed initiatives, ensuring aims are clearly defined, delivered on time and within budget, and aligned with organisational values.
-
Use data and insight to co-design, deliver and evaluate projects and initiatives.
-
Produce clear performance reports, reporting against SMART goals and targets.
Financial Management
-
Take responsibility for diversifying Think Active's income streams in line with the business development plan, operating within funding guidance and financial procedures.
-
Manage project budgets, including forecasting, monitoring income and expenditure, and submitting financial reports.
Demonstrating Impact
-
Track and report progress through case studies and evaluation processes that evidence the impact and value of Think Active's work.
Marketing and Communications
-
Build brand visibility by strategically managing partnerships and contributing to Think Active's wider marketing and communications activity.
-
Help position Think Active as a leading voice in health, wellbeing, and physical activity through innovative partnerships and initiatives.
PERSON SPECIFICATION
Qualifications
Essential Criteria
-
Relevant degree, professional qualification or equivalent experience in business, health, sport, physical activity or a related field.
Desirable Criteria
-
Project management qualification
Knowledge
Essential Criteria
-
Knowledge of local and national strategies and policies relating to sport, physical activity and health promotion.
-
Knowledge of current trends and innovations in sport and physical activity participation and promotion.
-
Knowledge of the barriers facing the least active members of society and the benefits of physical activity.
-
Knowledge of the local community and key stakeholders across Coventry, Solihull and Warwickshire.
Desirable Criteria
-
Knowledge of safeguarding and protecting children and vulnerable adults in sport.
-
Experience of leading and managing people, including setting and reviewing work programmes, providing clear direction and demonstrating the behaviours required to achieve agreed standards.
Experience
Essential Criteria
-
Proven experience in partnership development or a comparable role within a sport, physical activity, health, charity, non-profit or similar setting.
-
A track record of delivering successful individual, team and partnership outcomes.
-
Experience of developing, managing and nurturing relationships with partners and stakeholders.
-
Experience of drafting, implementing and reporting on strategic development plans and policies in partnership with stakeholders and communities.
-
Experience of planning and managing budgets, including meeting the requirements of funding agencies or partner organisations.
Desirable Criteria
-
Experience of fundraising and grant applications.
-
Experience of event planning and delivery.
Skills and Abilities
Essential Criteria
-
Ability to successfully lead, project manage and motivate individuals and project teams.
-
Well-developed written and verbal communication skills, with the ability to motivate, persuade, negotiate and influence others.
-
Strategic thinking, critical thinking and sound decision-making skills.
-
Ability to work independently and manage a broad portfolio of projects, partners and budgets, balancing competing priorities and deadlines.
-
Ability to promote and champion equality, diversity and inclusion, demonstrating a fair and ethical approach in all situations.
-
Ability to effectively network and collaborate with internal and external stakeholders.
-
Professional, supportive and able to maintain confidentiality at all times.
-
Ability to reflect on performance, welcome feedback and commit to continuous professional development.
-
Competent in Microsoft Office applications, including Word, Excel and PowerPoint.
-
Strong presentation and facilitation skills, with the ability to deliver workshops and group sessions.
-
Ability and willingness to travel across Coventry, Solihull, Warwickshire, the West Midlands and nationally, and to work occasional evenings, weekends and public holidays as required
Desirable Criteria
-
Ability to develop and implement effective partnership strategies.
-
Demonstrates resilience, professionalism, flexibility and a supportive approach.
ABOUT THINK ACTIVE
Think Active is a charity and the Active Partnership for Coventry, Solihull, and Warwickshire. We are one of 6 sub-regional Active Partnerships within the West Midlands and one of 42 across England.
Active Partnerships are strategic organisations that recognise activity levels are affected by a complex system of influences, and no single organisation or programme can create sustainable change at scale. Understanding the unique attributes and challenges within Coventry, Solihull and Warwickshire, we work collaboratively with our network of local partners to help create the right conditions for those facing the greatest inequalities to have access to movement, sport and physical activity, in a way that works for them For further information on Think Active, please visit our website here
BENEFITS OF WORKING FOR THINK ACTIVE
-
Employer pension contribution of 6%, subject to scheme eligibility and terms.27 days annual leave (FTE), plus bank holidays.
-
Agile and flexible working, with a blended approach to home, office, and remote working.
-
Enhanced maternity, paternity, and sick leave policies.
-
Contribution to the cost of eye tests.
-
Commitment to professional development and training.
-
Cycle to Work Scheme.
-
Life Insurance cover
We love difference and will be interested to find out what motivates you and how you can contribute to Think Active. We encourage diversity and are committed to creating an inclusive environment for all employees. We are a Disability Confident committed employer, and we actively encourage applicants from all protected characteristics and commit to providing any reasonable adjustments required during the application and assessment process, and upon joining Think Active.
We recognise that some of the language used within this job description may be sector specific. We are committed to keeping jargon to a minimum and would encourage interested applicants to ask questions or seek clarification at any point during our recruitment process.
For everyone in Coventry, Solihull & Warwickshire to benefit from movement and enjoy sport and physical activity in safe and thriving communities.
Cerebra is the national charity dedicated to improving the lives of children with neurological conditions and their families. We provide vital research, support, and practical solutions that empower families facing complex challenges.
With an annual income of £3 million and a headcount of 68 employees, we have ambitious plans to double our income between 2025 and 2027, ensuring we can extend our impact, reach more families, and drive real change. To achieve this, we are investing in fundraising innovation, income generating ventures, and strategic partnerships, alongside enhancing our brand to increase our national recognition.
Our work is underpinned by our values ensuring that everything we do aligns with our mission to create a better world for children with neurological conditions.
This is an incredibly exciting time to join Cerebra, as we are preparing to launch our new strategy and brand. The COO is a vital leadership role that will support the drive towards even greater impact for children and families across the UK.
Our Services
Sleep Advice Service
Cerebra understands that if you have a child that doesn’t sleep, the whole family suffers. Many children with neurological conditions suffer from disrupted sleep. Our sleep advice service provides bespoke advice and support so that everyone can get a good night’s sleep.
Legal Rights Service
Our Legal Rights Service provides help and support to families of children with neurological conditions when they are faced with barriers and difficulties in accessing statutory support services they are entitled to. The service provides information on their legal entitlements.
Book and Toy Library Service
Our specialist postal lending library contains a wide range of books for both adults and children, plus a selection of sensory toys specifically chosen for children with a neurological condition.
Innovation and Product Design Service
Our Innovation Service designs and builds bespoke products that cater to the specific needs of children with neurological conditions. The aim of the service is to make products that are desirable and exciting, therefore promoting social inclusion, peer acceptance and enabling children to participate in everyday activities that are so often close to them.
Information Products
Cerebra publishes different information products to help families with a child with a neurological condition. Our information products offer comprehensive, up-to-date support and research-driven strategies to assist families with a wide range of issues.
Buzgi and Toy Adaptation Service
Cerebra designs and builds bespoke assistive equipment for disabled children, this includes creating custom mobility aids, switch‑adapted toys, and other innovative solutions to help children access play, learning, and independence.
The Bugzi - a mini powered wheelchair for children offers many children their first experience of independent mobility. It uses either a joystick or switches and adaptable seating for complex needs, and helps develop spatial awareness, confidence, and early mobility skills. The Bugzi is available through a national loan scheme.
Additionally, we operate commercial services (including a web shop) to supplement our income to support children and their families.
Our services are provided to families free of charge.
Job Title:
Chief Operating Officer
Reports To:
Chief Executive Officer
Direct reports:
3 senior managers (Finance (headcount of 3), HR (headcount of 1), IT (headcount of 5))
Purpose of the Role:
The Chief Operating Officer will play a vital role in supporting the Chief Executive Officer, Board and Leadership Team to deliver Cerebra’s vision and ambitious strategic aims. The Chief Operating Officer will provide strategic leadership and operational management across key areas within Cerebra including:
- Operational Systems
- Governance
- Compliance
- Finance and Growth
This is a pivotal executive leadership role, responsible for driving organisational performance, sustainability and growth. The COO will translate Cerebra’s strategic ambitions into effective operational delivery, ensuring robust governance, financial stewardship and a high-performing, values-led culture.
As a trusted advisor to the CEO and Board, the COO will lead core operational services and commercial activity, enabling the charity to maximise impact and generate sustainable income in support of its charitable objectives.
Key Responsibilities
Strategic & Executive Leadership
- Partner with the CEO and Board to deliver strategic priorities, growth and long-term sustainability
- Collaboration with the Director’s Group to ensure strategic alignment across the charity. The Director’s Group consists of:
Chief Executive Officer
Chief Operating Officer
Director of Fundraising, Marketing and Communications
Director of Research and Support Services
- Provide expert advice on finance, operations, commercial performance and organisational risk
- Lead organisational planning, business continuity, and operational resilience
- Foster a culture of continuous improvement, accountability and inclusion
Finance, Commercial & Sustainability
- Lead financial strategy, planning and performance, ensuring long-term sustainability
- Oversee budgeting, forecasting, cashflow and financial controls
- Lead and develop Cerebra’s strategy for commercial income , ensuring alignment with charitable objectives
- Support funding growth through strong financial insight and business case development
- Ensure robust financial governance, audit and compliance
Operations & Infrastructure
- Lead and strengthen operational functions including HR, IT, governance and administration
- Ensure effective systems, processes and infrastructure that enable growth, efficiency and impact
- Oversee procurement, contracts, facilities, and organisational compliance
- Drive innovation and value for money across operations
People & Culture
- Champion a positive, inclusive and high-performing organisational culture
- Oversee HR strategy, workforce planning and leadership development
- Ensure compliance with employment law and best practice
- Promote wellbeing, engagement and organisational effectiveness
Digital & Technology
- Provide strategic oversight of IT, data and digital development
- Ensure systems are secure, resilient and aligned to organisational needs
- Leverage data and technology to improve insight, decision-making and organisational impact
Governance, Risk & Compliance
- Ensure effective governance frameworks, risk management and regulatory compliance
- Support the CEO and Board with high-quality reporting and strategic insight
- Lead safeguarding, data protection and organisational risk strategy
- Drive a strong culture of accountability and ethical practice
Leadership & Management
- Lead and develop a small senior team across finance, HR and IT
- Build capability, strengthen performance, and embed a collaborative culture
- Model Cerebra’s values and leadership behaviours
Key Attributes
- Strategic and commercially minded leader with strong operational delivery experience
- Strong financial leadership and business acumen
- Proven track record of driving income growth, sustainability and organisational performance
- Skilled in governance, risk and stakeholder engagement
Please see attached job description for the Person Specification.
The client requests no contact from agencies or media sales.
Job description
Job Purpose
The hospital to home service works collaboratively with hospitals to support people when they are discharged from hospital to return home. As a Hospital to Home Outreach Worker, you will provide temporary, practical and emotional support to service users within their home and make sure they understand the care and local community services available to them.
The service is time limited, usually up to 4 or 6 weeks, to adjust and settle back in their homes.
Key Tasks
-
Assess the needs of service user’s either in hospital before discharge, or in their homes, and understand what barriers and enablers there might be to moving home.
-
Aid the discharge process and improve patient experience through tasks such as:
-
Key cutting
-
Co-ordinating with colleagues for the setup of the home environment such as checking fridge for in-date food
-
Checking heating, electric and gas is functional prior to discharge
-
Allowing access to the property for cleaning/repairs and receiving equipment
-
Provide and/or arrange the practical and emotional support needed to enable service users to return home and/or remain safely at home.
-
Be vigilant and make referrals/signpost for additional needs that our wider team, or partners can support. E.g. for benefit checks, energy advice, carers support, befriending.
-
Help maximise service user independence by adopting an enabling approach.
-
Develop a listening, caring and professional relationship with the service user and their families/carers.
-
Provide domestic practical support within the home such as:
-
Light cleaning,
-
Washing (e.g. bedding),
-
Changing bed sheets etc.
-
Prepare and service drinks and simple meals with or for the service user ensuring nutritional needs are met.
-
Accompany service user outside the home e.g. hospital/GP appointments etc.
-
Support service users with other tasks e.g. making telephone calls on their behalf, reading and responding to correspondence, completing simple forms (training will be provided) as directed by the service user’s etc.
-
Ensure services provided by AUKEL in the community are safe and person centred.
-
Report safeguarding concerns, in accordance with AUKEL safeguarding procedures.
-
Provide cover in the case of sickness and annual leave periods of colleagues.
-
Support service user reviews, ensuring all visiting information is uploaded on to Salesforce.
-
Support volunteers in the team and provide support and guidance to their development.
-
Work with a range of professionals including:
-
Supporting health and social care professionals with patient discharge
-
Liaising with the hospital health and social care professionals (e.g. Social Workers) to facilitate smooth supported discharge.
-
Handypeople & contractors.
Administration
-
Input all records, reviews, and visiting information to service user’s case notes in a timely manner to maintain up-to-date and accurate records on Salesforce.
-
Report all “no access” failed visits, or changes in service user’s condition or circumstances in accordance with AUKEL’s policies and procedures.
-
Ensure service user comment sheets are completed.
-
Ensure service user’s feedback questionnaires are sent at the end of each intervention and record returns.
-
Submit travel expenses regularly for sign off by manager.
Quality
-
Be familiar with and to implement AUKEL policies and procedures in line with our Values.
-
Ensure the service is delivered in accordance line with Care Quality Commission principals.
-
Ensure integration with other AUKEL projects, and service users are referred and/or sign-posted to appropriate support services available to them.
-
Respond to safeguarding or other concerns and make appropriate reports and management action.
Liaison
-
Work in collaboration with other agencies providing support within the service user’s home.
-
Work under the direction of the service manager and project officer/s.
-
Represent AUKEL and participate in appropriate external meetings and events to remain aware of local, regional, and national issues affecting quality and compliance issues affecting care and home support services.
General
-
Meet regularly with your line manager for support, supervision, and appraisal.
-
Attend team and staff meetings, and other meetings as required.
-
Undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of AUKEL.
-
Complete any training which is required to fulfil the role.
-
Carry out the duties of the post in accordance with AUKEL policies and procedures including Equal Opportunities, Mental Capacity, Deprivation of Liberty, Food Hygiene, Health & Safety, Confidentiality, Complaints, GDPR (General Data Protection Regulation), Safeguarding Vulnerable Adults etc.
-
Work within AUKEL’s expectations of professional boundaries and confidentiality
Functional Links
-
The post holder reports to the manager /or Project Officer.
-
Close working with NHS health & social care professionals.
-
Close working with AUKEL internal departments e.g. Finance Team, Information and Advice, Befriending services, Community services, and our Handyperson services.
-
Close working with external partner agencies e.g. Food Banks, Age UK Redbridge, Barking & Havering, and Age UK Waltham Forest.
The client requests no contact from agencies or media sales.
We are looking for an experienced, thoughtful Operations Lead to join our small,
purpose-led CIC. The Operations Lead is central to how Power & Integrity functions day-
to-day, supporting both the running of operations and the development of the systems
and processes that help us work more effectively as we grow. The postholder holds the
operational backbone of the organisation, providing trusted executive and
administrative support, coordinating our consultancy portfolio, supporting financial
processes, and strengthening the systems that allow our work to land reliably and on
time.
Working closely with the Co-Chairs, the Operations, Governance and Risk Committee,
our consultancy, impact and the finance function, the postholder combines hands-on
operational delivery with coordination across our consulting and wider engagements.
This is a varied, practical role suited to someone who enjoys constructing workflows,
anticipating needs, spotting risks early, and creating processes that allow others to do
their best work.
This is not a polished corporate operations role. We are a small organisation, still
evolving how we work, so this role would suit someone who enjoys building, shaping, and
improving systems over time, rather than stepping into something already fully formed.
The role carries responsibility for coordination, administration and reliable delivery. The
postholder enables and supports decision-making, governance and delivery, working
within agreed processes and escalating appropriately, and grows their scope over time.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Location: Fully remote with flexible working arrangements but with your home base being in the East Midlands to allow easy travel to Warm Welcome Spaces in the region
Salary: £28,387
Contract: We are open to this role being part time (0.8FTE minimum preferred) or full time. We offer fully flexible working.
Closing date for applications: 12th July
Due to high numbers of applications, prior to interview we plan to carry out initial screening calls with prospective candidates before selection for interview. We will be asking about your reasons for applying and how you think your skills and experiences align to the role.
First interviews: 23rd July
Start Date: ASAP
About the Warm Welcome Campaign
Founded in 2022, the Warm Welcome Campaign wants everyone in the UK to find a place of belonging and reconnection at a Warm Welcome Space near their home. We have a bold ambition to enable a more deeply connected society where we all have free access to welcoming community spaces.
We resource, connect and champion a network of over 6,300 Warm Welcome Spaces and bring together a growing coalition of local, regional, and national partners representing the worlds of charity, faith, business, government, and philanthropy. By working together, we can unlock the power of community spaces made by and for everyone, creating a thriving network of hope and reconnection fueled by human warmth.
We’re working hard to reach everyone with the message that a Warm Welcome is waiting for them just around the corner, all through the year.
Throughout all our work and within our team we live out our values of being inclusive, collaborative and courageous and our personality that is friendly, adventurous and uplifting.
It’s an important moment for us – we are now in our second year of our five year strategy which shows a clear picture of the path we have set ourselves ahead to continue to deliver and deepen our impact. We now have approximately 3.5 million visitors to Warm Welcome Spaces each year. In January we delivered a hugely successful second ever Warm Welcome Week in collaboration with a wide variety of partners.
The Opportunity
This is an exciting opportunity for a purposeful and proactive individual to work within a small (but growing), friendly and dynamic team in a varied role.
We are expanding our programmes and partnership team and so we are looking for a Warm Welcome Space Support Coordinator (based in the East Midlands).
If you are brilliant at engaging with a wide variety of organisations and individuals, and passionate for your input to shape work that makes a genuine difference to people’s lives, this could be the role for you.
To support the range and depth of opportunities we can offer to Warm Welcome Spaces, we are looking for a Spaces Support Coordinator to work primarily on supporting our Champions programme, as well as other exciting programme opportunities, to ensure they are as successful as possible in delivering impact for Spaces by meeting their targets.
We’re looking for someone who thrives on the variety of connecting with a huge range of people and who is organised and systematic while at the same time has room for creativity, learning and innovation. You will need to enjoy working proactively and flexibly in a fast-paced environment, and have a logical, systematic approach, as well as excellent communication and IT skills.
Our team works remotely, but there are also opportunities to co-work (depending on location). You’ll be encouraged and supported to grow and develop your skills and expertise within this role
Warm Welcome Responsibilities
Working closely with the Warm Welcome Spaces Support Manager and wider team your primary responsibility will be to provide Project Coordination related to projects that are designed to support Warm Welcome Spaces, taking ownership of specific projects and tasks as required, including;
Project Coordination:
-
Owns and manages parts of a project and ensures successful delivery - for example within the Warm Welcome Champions Programme or Partnership volunteering opportunities to benefit Spaces. This will include organising specific events as part of wider projects
-
Develops project plans and timelines and maintains updates and progress
-
Communicates clearly about a project and ensures the project is keeping to the planned timeline and outcomes, identifying any delivery challenges quickly
-
Understands key responsibilities and can clearly articulate role within projects
-
Responding to and fielding enquiries related to projects as appropriate
-
Taking meeting minutes and chairing meetings when needed
-
Collecting and entering data for various spreadsheets and documents efficiently
-
Maintaining and updating information on our CRM tool
-
Ensuring project documents are responsibly and securely stored and updated on the GDrive
-
Builds positive relationships with partners and delivers expected outcomes on projects in partnership with them
Warm Welcome Space Support:
-
Organising, supporting and attending Space visits, special events or volunteering opportunities to build relationships with Spaces and partners
-
Ensuring the smooth running of in person events and visits with Warm Welcome Spaces
-
Recording key insights and information during Space visits to ensure we have key impact and reporting data, as well as information to help us to continue to learn and improve our support for Spaces
Communication support:
-
Supporting with communications e.g. storygathering at events or space visits
-
Creating presentations for meetings and events as needed
-
Liaising with stakeholders and funders in a timely manner as required
-
Writing up stories about spaces visited that can be published on the website
Teamworking:
-
Supporting the work of the wider Warm Welcome/Good Faith Partnership Team as capacity and need allows
-
Other responsibilities commensurate with the post
Person specification
We are looking for candidates with the following skills and experience: Please respond to these in your application
-
Tenacious with a natural drive to push tasks through to completion and to the required standards of excellence
-
Some experience in supporting community partnership projects in collaboration with cross sector partners, including Local Authorities, Voluntary, Community, Social Enterprise and Faith Sector Organisations
-
Understanding of Asset Based Community Development (ABCD) approaches in recognising and celebrating the expertise and experiences of local community groups
-
A good team player who is quick and willing to respond to the needs of others by pitching in and helping with tasks
-
Understanding and commitment to our values - Being Inclusive, Collaborative and Courageous
-
Highly computer literate: proficient users of Word, Excel, PowerPoint and Google Workspace, as well as being comfortable and keen to learn new technologies and use new tools including a CRM system
-
Able to build relationships and work well with a range of stakeholders from a variety of backgrounds. Have a good understanding and commitment to promoting Equality, Diversity and Inclusion in practice throughout your work.
-
Understanding of gathering data and encouraging learning from monitoring, evaluation, and impact assessment
-
Highly organised and details-focussed
-
Excellent communication skills and experience of sharing information in clear, concise and easy-to-understand formats across a range of mediums, to a range of audiences.
-
Confident to take the initiative and solve problems pro-actively
-
Self-starter, able to manage themselves and their time, juggling a variety of tasks and priorities
-
Willing to work flexibly, which may occasionally require working out of normal working hours
-
Willing and able to work remotely, predominantly from home, but with the possibility to co-work with other members of the team (depending on location)
-
Have the right to work in the UK
Competencies and behaviours in our team
The core competence of everyone in our team is the ability to build trusted relationships among people with diverse perspectives and backgrounds. We are looking for people who are:
-
Committed to the power of relationships to facilitate social change
-
Collaborative, inclusive, ambitious, aligning with our core values
-
Self-starters with high levels of commitment, energy and motivation
-
Curious and show initiative, with problem-solving skills and an ability to learn quickly and adapt to a rapidly changing context
-
Calm under pressure, and can adapt quickly in a fast-paced environment
-
Willing to pitch in to help other team members if needed
-
Organised with effective time management skills.
Working Arrangements
-
Current members of the team are based across the UK, with some in London, Reading, Bristol, Manchester, York and Northern Ireland. Applicants must be able to travel to Bristol once a month for a Tuesday full team meeting. Given the nature of this role we would also expect the applicant to carry out a reasonable amount of travel to both Warm Welcome Spaces and partners across the UK.
-
This role is fully remote, with flexible working arrangements.
-
All employees, volunteers, partners, suppliers and consultants working with GFP are expected to adhere to our Code of Conduct and safeguarding policies. GFP’s commitment to safeguarding means we seek to ensure that no harm comes to people as a result of contact with the organisation’s programmes, operations or people.
-
You will need to have the right to work in the UK.
For more information on how to apply, please view the attached role description.
Job Title: Commercial Partnership Manager
Location(s): Home-based with attendance at AdviceUK office in London and at meetings as required.
London office: AdviceUK, 83 Victoria Street, London, SW1H 0HW
Status: Fixed term for two years (potential to become permanent)
Reporting to: Head of Membership and Services
Responsible for: n/a
Pay range: £42,000 to £47,000 full time equivalent. £33,600 to £37,600 actual salary, dependant on experience.
Working hours: 28 hours per week within normal operating hours (35 hours full time equivalent). Normal operating hours are 8.00am - 6.30pm, Monday – Friday. Lunch and other breaks are unpaid.
Special conditions: Some evening and weekend work may be required for which time off in lieu (TOIL) will be granted. Some travel will be required which may entail some overnight stays.
We are committed to diversity and inclusion and welcome applications from all backgrounds, particularly encouraging those from underrepresented groups. If you require any accessibility support or reasonable adjustments during the recruitment process, please let us know.
JOB PURPOSE
The postholder is responsible for securing, managing, and growing commercial partnerships with organisations that support AdviceUK’s mission, values and strategic priorities. These partnerships should significantly increase AdviceUK’s commercial income, extend AdviceUK’s reach, and achieve measurable social impact. The postholder will ensure that commercial partnerships both comply with relevant legal and regulatory requirements and contribute positively to AdviceUK’s reputation and influence.
KEY TASKS AND RESPONSIBILITIES
1. Partnership development
-
Identify, research, and secure new commercial and corporate partnership opportunities aligned with AdviceUK’s strategic and income generation priorities.
- Develop compelling partnership propositions, including sponsorships, strategic alliances, product/service developments, cause‑related marketing, corporate social responsibility, and other commercial collaborations.
-
Identify and develop new products and services that benefit members, grow income, and support member recruitment and retention.
-
Shape new products and services with user and sector insight, applying structured approaches to testing, evaluation and scaling. Ensure that pricing, return on investment and other financial modelling is completed to demonstrate how new products or services deliver agreed objectives.
-
Bring external market insight into AdviceUK’s strategic planning and decision making, ensuring that commercial partnership propositions are clearly differentiated in the markets they are targeting.
-
Work with the Head of Membership and Services, other colleagues at AdviceUK, and AdviceUK’s existing commercial partners to develop a commercial partnership strategy, business plan and pipeline.
-
Lead negotiations and contract discussions in partnership with the Head of Membership and Services, Finance and where relevant, AdviceUK commercial partners and subsidiaries.
-
Ensure all partnerships align with the charity’s mission, values and ethical standards.
-
Carry out appropriate due diligence and risk assessments on commercial partners
2. Partnership management and growth
-
Act as the primary relationship manager for AdviceUK’s current commercial partners and subsidiaries to ensure they feel valued, informed, and engaged throughout the partnership lifecycle.
-
Maximise the value of established partnerships through renewals, extensions, upselling opportunities, and agreed new income generation activity. Support cross‑team collaboration and knowledge sharing.
-
Identify opportunities for innovation and growth within AdviceUK’s commercial partnerships portfolio.
-
Support the communication of impact to partners, including reporting on outcomes enabled by their support.
-
Represent AdviceUK at events, conferences and networks relevant to the commercial partnerships portfolio.
3. Income generation and performance
-
Ensure all partnerships deliver against agreed financial and non‑financial objectives. Contribute to departmental budgeting and forecasting.
-
Monitor partnership performance and provide accurate reporting on partnership income, engagement, and impact.
-
Contribute to the ongoing review of existing commercial partnerships and service level agreements, making recommendations for change as required.
-
Share learning, insight, and good practice to continually improve commercial partnership approaches.
-
Ensure compliance with Charity Commission and Companies House guidance, relevant fundraising regulations, and internal governance policies.
-
Work closely with AdviceUK colleagues to deliver integrated partnership activities.
4. Data and evidence
-
Support the delivery of performance reports as required to evidence the extent to which commercial partnerships are achieving required KPIs.
-
Work with colleagues to ensure that partnership datasets are accurate, timely and support decision making.
-
Ensure any partnership activity that requires data sharing adheres to data protection and cybersecurity requirements.
5. General responsibilities
- Ensure you effectively communicate AdviceUK’s vision, mission and objectives to staff, members and external stakeholders.
- Ensure you demonstrate AdviceUK’s values and behaviours in all aspects of your work.
- Build and maintain positive relationships with key stakeholders including staff, trustees, members, partners and suppliers.
- With support from your manager, deliver your agreed personal objectives and undertake any agreed development or training.
- Maintain a strong understanding of our members and the advice sector more generally, by reading internal reports; accessing relevant data reports; following our social media channels; and, where possible, attending member and other relevant events. With the agreement of your line manager, ensure you make time to speak to members and visit their services.
- Adhere at all times to AdviceUK’s policies and procedures.
- Carry out any reasonable duties compatible with the post assigned by the Head of Membership and Services.
Our purpose is to improve the lives of people in need of advice. We do this by supporting our members, so it is easier for them to help their clients.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
Together, let’s commit to change for kinship families.
Purpose of the role:
- To facilitate introductory training workshops for kinship carers across England, as part of the national training team, through an annual programme of Kinship roadshows and in-person and online workshops.
- To contribute to the continual development and improvement of the Kinship training programme by developing new content and refining existing materials in line with insight, data, and feedback from kinship carers.
Key responsibilities include:
-
Co-facilitate professional, high-quality training to kinship carers in England.
- Experience managing challenging or sensitive situations during training while maintaining clear boundaries, using Kinship's safeguarding framework where necessary.
-
Ensure training is accessible, inclusive, and adapted to meet the diverse needs of participants.
-
Meet training KPIs, including participants reporting they feel better supported (90%) and have increased understanding of the subject (80%).
-
Contribute to the continuous development of training resources using insights, data, and feedback from kinship carers.
-
Maintain a consistent and engaging approach across all training experiences.
-
Use Salesforce effectively as the case management system to support training delivery, learning, and evaluation.
-
Demonstrate confident and frictionless use of Zoom, including breakout rooms and interactive tools, to deliver engaging online training sessions.
-
Actively support and contribute to a high-performing, inclusive, and supportive team environment.
Essential knowledge, abilities, skills and experience includes:
-
Substantial experience delivering engaging online and in-person training and workshops for diverse audiences.
-
Proven experience in professional facilitation using a range of techniques to engage participants.
-
Demonstrable expertise using Zoom (including breakout rooms and tools) and PowerPoint to deliver high-quality training.
-
Experience managing challenging or sensitive situations during training while maintaining clear boundaries.
-
Proven ability to deliver training that achieves measurable impact and learning outcomes.
-
Demonstrated use of a non-judgemental approach reflected in both language and behaviour.
-
Excellent written, verbal, and visual communication skills with high attention to detail.
-
Ability to collaborate effectively and work innovatively to achieve positive outcomes for kinship carers.
What we’ll offer you
Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time). We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.
Key dates:
- Application deadline: 9am on Tuesday 23rd June 2026
- First interview: w/c 29th June 2026 (online, 20-minute training presentation)
- Second interview: w/c 6th July 2026 (online, panel interview)
Kinship reserves the right to close applications early on receipt of sufficient applications. Apply early!
How to apply
Please apply via CharityJob by attaching your CV and a covering letter, and responding to the following four questions (max 250 words per answer):
- With reference to the job description, describe how your experience and values are a good fit for this role at Kinship?
- Tell us about your experience delivering training workshops to diverse audiences.
- Co-facilitation is an important aspect of delivering engaging and effective workshops, both online and in person. Can you describe your understanding of co-facilitation and outline the key components that make it successful?
- Describe three things which are key to delivering an engaging and high-quality online training session.
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
• Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly.
• Tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values above.
• Keep your response clear - use bullet points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience.
• Please do not use AI tools like ChatGPT to produce your answers. We use software to check, and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.



The client requests no contact from agencies or media sales.
Fawcett is recruiting a Campaigns & Content Manager to help shape our campaigns and public-facing content at an important moment for women’s rights.
This is a manager-level role with real responsibility. You will support the development of campaigns aligned to our strategic priorities, create compelling content across channels, and help ensure our public-facing work is clear, engaging and rooted in tackling sexism and misogyny. We are looking for someone with strong content development and digital literacy, a digital-first approach to communications, and the ability to translate feminist, policy or social justice issues into accessible and impactful campaigns and content.
There is real scope for creativity and curiosity in this role. We are a small team, open to new ideas about how to use content and digital engagement to campaign effectively, build momentum and reach new audiences.
We know that women and people from marginalised backgrounds are less likely to apply unless they meet every requirement. If this role feels like a strong match for your skills and approach, we would encourage you to apply.
Our vision is a society in which women and girls in all their diversity are equal and truly free to fulfill their potential



The client requests no contact from agencies or media sales.
Are You the Candidate We’re Looking For?
At Shaftesbury, we’re looking for a Director of Accommodation Based Services to join our passionate and purpose-driven team. If you’re organised, detail-focused, and want to be part of something meaningful, this could be the perfect opportunity for you.
You must hold a full current driving licence and the ability to travel to services and stay away from home overnight when required.
We’re not just hiring skills—we’re looking for people who genuinely care. People who want to make a difference. People who believe, as we do, that everyone deserves the opportunity to live a full, independent, and flourishing life.
Guided by our core values—Open, Enabling, Inclusive and Courageous—we are proud to deliver outstanding support across our adult care, children’s services, and education settings. Every member of our team plays a vital role in helping the people we support thrive.
About the Role
The Director of Accommodation Based Services will be responsible for ensuring the operation of high quality, financially sustainable services across the country that are sustainable both now and in the future.
This role is home based with national travel as and when required.
You’ll be responsible for:
- Promoting the vision and values of Shaftesbury within the residential services.
- Leading by example and ensuring that you demonstrate the values in your leadership behaviours and how you support our teams and deliver our services.
- Ensuring you meet all targets and KPIs.
- To participate in Shaftesbury’s national on call rota.
- Develop key relationships and create strategic alliances with all commissioners.
This is a fantastic opportunity to be part of a team that directly impacts the quality and safety of the services we provide.
Why Join Shaftesbury?
We know our people are our greatest asset, so we make sure you feel valued, supported, and rewarded:
✨ Recognition & Rewards – Be recognised by senior leaders and receive vouchers of up to £50 for going above and beyond
Professional Development – Access to an excellent training and development programme
️ Generous Annual Leave – 25 days + bank holidays, rising to 28 days after 5 years
Pension Scheme – Helping you plan for the future
Wellbeing Support – Access to a comprehensive Employee Assistance Programme
Why You?
You’ll bring:
- Strong organisational and administrative skills
- Excellent attention to detail
- The ability to manage multiple priorities
- A proactive, team-focused mindset
- Diploma level (Level 5) or equivalent level qualification
- Evidence of continued professional and personal development
- Experience within a senior management position previously
- Track record of service improvement and operational achievement
The client requests no contact from agencies or media sales.
The Pepper Foundation is a local charity funding children’s hospice care at home, specialised play and family days for children living with life-limiting and life-threatening conditions in Hertfordshire and Buckinghamshire. The Community Fundraiser will be joining Pepper at an exciting time as we launch our new three-year fundraising strategy. Backed by committed investment and with full Board approval, we are delighted to be growing the charity to deliver sustainable income that directly supports local children and families with hospice care in the comfort of their own homes.
This is an exciting opportunity for an experienced relationship-builder to lead and grow community fundraising and challenge events activity, helping to raise vital income for The Pepper Foundation.
You will take ownership of a varied portfolio of community fundraising activity, building and developing relationships with volunteers, schools, clubs, local businesses and community groups, while also nurturing existing supporters and creating an excellent experience for everyone who engages with us. You will lead the day-to-day delivery of our community fundraising and challenge events activity, proactively identifying new opportunities, developing a strong pipeline of support and managing your portfolio to grow income and deepen engagement with The Pepper Foundation.
Hours: 30 hours per week (37.5hrs FTE) working from home - applicants must live within Hertfordshire or Buckinghamshire (or surrounding counties)
Salary: £25,600 pro-rata (£32,000 FTE)
Key Responsibilities:
Financial
• Deliver or exceed agreed income targets across community and challenge event fundraising activities.
• Manage agreed budgets for community fundraising activities and challenge events, monitoring income and expenditure and ensuring activity is delivered in line with agreed targets and plans.
• Ensure activities are delivered as cost-effectively as possible, monitoring expenditure and helping to maximise return on investment.
• Develop and refine fundraising products, activities and supporter experiences that put supporters at the centre of what we do and encourage long-term engagement.
• Develop and maintain a pipeline of community fundraising opportunities, identifying prospects, converting enquiries and building repeat support from individuals, groups and local organisations.
• Help convert one-off supporters and new enquiries into repeat fundraising relationships through strong stewardship, follow-up and tailored engagement.
Communication
• Build and develop strong long-term relationships with community groups, schools, clubs and individuals to increase awareness, support and donated income.
• Support and manage key fundraising volunteers to help deliver income and activities.
• Work with the Head of Fundraising and marketing partners to ensure community and challenge fundraising activities are promoted effectively through suitable online and offline channels.
• Confidently communicate the work of The Pepper Foundation and inspire support through a variety of channels, including informal conversations, networking, presentations, written materials, newsletters and website copy.
• Deliver a high standard of donor and supporter care to maximise fundraising potential and encourage long-term support.
• Contribute ideas and content for promotional materials within agreed budgets and timelines.
• Identify and pursue opportunities to broaden participation in community fundraising and increase supporter engagement across the region.
• Proactively identify, develop and secure new community fundraising opportunities with local schools, groups, businesses and supporters to grow income and broaden engagement.
• Ensure relevant staff and volunteers are well briefed on community fundraising activities.
• Always represent The Pepper Foundation positively and professionally.
• Communicate confidently with a wide range of supporters and stakeholders, handling queries and resolving issues in a calm and professional way.
• Work collaboratively with colleagues across the fundraising team to ensure community fundraising activity is aligned with the wider fundraising strategy and income goals.
Management
• Recruit, train, support and motivate fundraising volunteers to help deliver community fundraising activities and events.
• Manage relationships with external suppliers and partners, such as venues and event providers, to support successful delivery.
Planning and Organisation
• Develop and deliver activity, stewardship and campaign plans for community and challenge event fundraising within agreed priorities, budgets and income targets.
• Deliver high-quality fundraising events that raise awareness of The Pepper Foundation across Buckinghamshire and Hertfordshire.
• Use Donorfy, our fundraising CRM, to administer and manage fundraising activity accurately and effectively, working with the Database Volunteer as needed.
• Produce post-event evaluations and recommendations in line with agreed requirements.
• Use insight, pipeline information and performance data to review results, identify trends and recommend improvements to future activity.
• Manage the day-to-day planning and delivery of key events and campaigns, making decisions within agreed plans, budgets and fundraising procedures.
• Take responsibility for health and safety in community fundraising activities, ensuring appropriate risk assessments are completed and relevant fundraising and safety procedures are followed.
• Respond appropriately to unexpected incidents at community fundraising events, following agreed procedures and escalating where needed.
• Take an active role in setting up and clearing down events and community fundraising activities, including periods of standing and occasional unsocial hours.
• Arrange appropriate Pepper Foundation attendance at local community events when needed.
• Manage resources effectively, including volunteer support, to maximise reach, income and engagement.
Reporting
• Produce regular reports on pipeline, activity, outcomes, income performance and learning for the Head of Fundraising, highlighting opportunities, risks and recommendations.
How to apply: For further details about the role, please download our recruitment pack. Please send your CV with a cover letter explaining why you would make a great candidate for this role and how you meet the job description.
Closing date: Monday 13th July 2026 at 5pm
Interview dates: First-round interviews on 22nd and 23rd July with second-round interviews on 29th July 2026.
Interviews will take place at our office in Berkhamsted. Please let us know if you have any accessibility requirements or need any adjustments for the interview.
If appointed, an enhanced DBS check will be required.
The client requests no contact from agencies or media sales.
We have a fantastic opportunity for an experienced Senior In Memory & Legacy Marketing Executive to join our team on a fixed term contract until February 2027.
You will manage In Memory and Legacy campaigns across a variety of channels, including direct mail, digital and paid social. The role focuses primarily on the management of the In Memory programme, with opportunities to support in the legacy programme delivery. You'll be delivering activity to recruit new supporters, alongside stewardship journeys to ensure appropriate and sensitive onward communication with valued supporters. The role presents a fantastic opportunity to help shape the programmes and adapt processes, particularly for In Memory.
You will support the Legacy Marketing Manager and Senior Legacy Executive in the on-going development of the Legacy and In Memory strategy by providing comprehensive evaluation of campaigns, drawing conclusions, and making recommendations for future activity.
Key responsibilities include:
- Development, implementation and management of the In Memory programme, including excellent supporter stewardship and encouraging long-term support.
- To manage the day to day running of Legacy and In Memory campaigns; including campaign planning, overseeing creative development, liaising with key stakeholders, co-ordinating print and production, ensuring fundraising is compliant with the IoF Code of Conduct and GDPR, monitoring and analysing results and feeding back to agencies.
- Managing strategic projects with the appropriate level of support.
- Supporting the Legacy Marketing Management team with the development of annual campaign plans and their implementation.
The ideal candidate would have:
- In Memory and/or Legacy marketing knowledge and experience, ideally gained in a large organisation
- Experience project managing Fundraising campaigns across different media from start to finish. Campaigns might include direct mail, telemarketing, TV, digital marketing or other commonly used fundraising channels.
- Understanding of and an ability to manage and monitor budgets.
- Experience of evaluating the effectiveness of Fundraising campaigns.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
For more than 140 years, the Forces Employment Charity (FEC) has proudly supported service leavers, veterans and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs and training opportunities regardless of circumstances, rank, length of service or reason for leaving. By working for FEC, you will become part of a vibrant team living the charity's values: Expert, Supportive, Passionate, Open and Honest, Resilient and Collaborative.
Op Nova is a specialist programme delivered by the Forces Employment Charity that supports veterans that are in contact with, or at risk of entering, the criminal justice system. This support is delivered across the UK through Nova Scotland, Nova Wales and Nova Northern Ireland.
Brief role description
The NST Client Advisor plays a key role in the Nova Support Team, acting as the first point of contact for veterans who have served in the UK armed forces and are at risk of, or are involved in, the criminal justice system. They provide timely initial advice, guidance and support, assess individual needs and connect veterans to appropriate services.
The role includes receiving and triaging referrals, making prompt first contact, completing initial registrations and maintaining accurate and detailed records on the case management system to support effective casework.
Who we are looking for
We are seeking a compassionate and people-focused individual who can build trust and communicate clearly while supporting veterans with a range of complex needs.
You will have experience and guiding and supporting individuals with strong interpersonal skills and the confidence to provide accurate advice and direction. You will also be highly organised, detail-oriented and able to manage multiple cases effectively while handling sensitive information with professionalism and care.
You will be proactive, IT Confident and able to work both independently and collaboratively with internal and external stakeholders. The ideal candidate will also bring an understanding of the justice system, experience using Salesforce, or a similar CRM system, and a resilient, adaptable approach.
We are looking to appoint multiple candidates and are offering this role on both a permanent and fixed-term contract (FTC) basis.
Interested? Want to know more about the Charity? Check out our website.
Eager to know more about the role? Have a look at the job description.
What's in it for you? Check out our benefits.
Have we convinced you to apply? Submit your CV and Covering Letter by Monday, 29 June 2026.
Got questions about the role? Get in touch with the People team at the Forces Employment Charity.
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made the People team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by creating an inclusive and supportive environment where everyone, including those with disabilities, can thrive, develop and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process. We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
#LI-DNI
We provide life-changing support, jobs and training opportunities to Service leavers, veterans, reservists and their spouses, partners and Children


Acorns Children’s Hospice provides specialist care and support for babies, children and young people who are life limited or life threatened. Supporting over 750 children and nearly 1,000 families annually, Acorns is a vital lifeline for families across the West Midlands and Gloucestershire during unimaginably difficult times.
Philanthropy is a core pillar of Acorns income strategy, delivering transformational income through Major Donors, high-level Family Trusts and Foundations, alongside their Celebrity Ambassador Programme.
Reporting to the Head of Philanthropy, the role will be responsible for securing gifts from high-net-worth-individuals and family foundations. Contributing to a team income target of £1.5m, you will drive the stewardship of existing relationships and cultivation of new prospects, building a robust pipeline of future supporters.
This is an exciting opportunity to join a charity with a clear fundraising strategy, ambitious future appeals and a compelling case for support. Working closely with senior leaders, trustees and ambassadors, the successful candidate will help inspire transformational investment in Acorns’ work while representing the organisation with professionalism, warmth and credibility.
Working arrangements: Hybrid, 2 days per week at preferred location (Birmingham, Worcester or Walsall)
As Philanthropy Manager, you will:
- Report to the Head of Philanthropy and manage a portfolio of existing (4- to 6-figure) and prospective major donors and family foundations, taking time to understand their motivations, interests and capacity to give
- Support a team major giving income target of c.£1.5m through securing five- and six-figure donations and multi-year commitments
- Shape and drive new business activity to secure new high-value prospects and strengthen the philanthropy pipeline
- Leverage networks across trustees, senior leadership and ambassadors
- Develop compelling, high-quality proposals, cases for support and tailored communications that clearly articulate Acorns’ impact and funding priorities
- Deliver an exceptional donor experience and stewardship journey, ensuring supporters feel valued, informed and inspired
- Feed into pipelines, budgets and forecasts, providing regular reporting on activity, performance against targets and KPIs
- Work collaboratively across Fundraising and the wider organisation to maximise philanthropic opportunities and supporter engagement
Essential skills and experience:
- Major donor fundraising experience is necessary to be considered for this role, with a track record of managing the full donor journey from research and identification through cultivation, solicitation and long-term stewardship
- Track record of personally securing 5-figure gifts, including some from self-generated prospects and new donor relationships
- Excellent relationship-building and influencing skills, with the ability to establish credibility and rapport with HNWIs and senior internal and external stakeholders
- Experience of developing and managing donor pipelines and maintaining accurate prospect plans
- Experience of writing compelling funding proposals and impact reports
- Ability to travel independently across the Acorns region
- A proactive, self-motivated and organised approach, with the confidence to represent Acorns externally and engage effectively with senior stakeholders
Desirable, but not essential:
- Experience of securing six-figure gifts from major donors and/or family foundations through relationship-led fundraising rather than application-led approaches
- Strong track record of identifying, cultivating and converting prospective donors, with experience building and developing major donor pipelines
- Experience of working with, managing or developing celebrity ambassador relationships and engagement programmes
Employee benefits include:
- 27 days annual leave plus bank holidays
- 5 days holiday buyback scheme
- 5% employer pension contribution
- Life assurance scheme (2 x annual salary)
- Retail discounts (including the Blue Light card)
- Discounted gym membership
Application by CV only in the first instance. For suitable applicants, full support with formal application will be provided by Joe Blythe at QuarterFive.
We encourage applicants use the cover letter section on CharityJob to briefly outline:
1) Your major donor fundraising experience (full cycle)
2) Track record of personally securing 5-figure gifts from HNWIs and/or family foundations (relationship driven). Please clarify if these include from self-generated prospects and new donor relationships.
If 1) and 2) are not already made clear on your CV.