Support manager jobs

Support people. Strengthen communities. Help prevent suicide.

Every week, someone reaches out to Hector's House because they are experiencing emotional distress, worried about someone they love, or trying to make sense of a suicide loss.

The response they receive can make all the difference.

We are looking for a compassionate, organised and proactive Support Coordinator to join our small but ambitious team and help us reach more people across Hertfordshire, Bedfordshire and Buckinghamshire.

This is a role where your work will have a direct and visible impact. You might be supporting someone experiencing emotional distress, helping coordinate a support group, assisting people to access the right help, or contributing to community activities that increase awareness and understanding of suicide prevention.

About Hector's House

Hector's House was founded in 2016 by the family and friends of Hector Stringer, who died by suicide aged 18.

Today, we are a trusted local charity dedicated to preventing suicide and supporting people affected by suicide across Hertfordshire, Bedfordshire and Buckinghamshire

Everything we do is rooted in our local communities. We are supported by local people, businesses, schools, community groups and volunteers who share our belief that suicide is preventable and that nobody should face difficult times alone.

Last year we reached more than 2,500 people through our awareness, education and support services.

At the heart of everything we do is a simple message: there is hope.

The Role

Working closely with our Support Lead, you will play a central role in delivering support to people experiencing emotional distress, those at risk of suicide, and people affected by suicide.

You will help coordinate and deliver one-to-one and group support, respond to enquiries, maintain accurate records, liaise with partner organisations, and contribute to the continued development of our services.

As a new role within the charity, this is an opportunity to help shape how support is delivered in the future.

About Working Here

We're a small team by design, which means everyone has a voice and everyone contributes. We work collaboratively, support one another and share a commitment to making the greatest possible difference for the people and communities we serve.

You'll have the opportunity to take ownership, contribute ideas, develop new approaches and help shape the future of our services.

Who We're Looking For

We're looking for someone who:

• Has experience supporting people who may be distressed, vulnerable or facing difficult circumstances.
• Communicates with warmth, empathy and professionalism.
• Can remain calm when situations are challenging.
• Understands the importance of safeguarding, confidentiality and professional boundaries.
• Is organised and able to manage multiple priorities.
• Can work independently while also being part of a close-knit team.
• Shares our values and commitment to supporting local communities.

Experience in suicide prevention, crisis support or the voluntary sector would be welcomed, but is not essential.

This is a hybrid role, by which we mean that whilst you will be home-based, we meet regularly as a team face to face in and around the Tring area, and our education and support work is often face to face in the same area, and several times in a week.

Why Join Us?

This is an opportunity to:

• Make a genuine difference to people's lives every day.
• Join a respected and growing local charity.
• Work in a supportive, passionate and ambitious team.
• Help shape and develop a growing service.
• Build strong relationships across local communities.
• Develop your skills and experience in suicide prevention and mental health support.

If you're looking for a role where you can make a meaningful difference in your local communities, work alongside passionate colleagues and help shape the future of an ambitious organisation, we'd love to hear from you.

Apply with a full CV and a covering letter of no more than 2 sides, which outlines your motivation for applying and how your experience and skills fit with the details laid out in the attached role profile and person specification.

For an informal discussion about the role, please get in touch with us via the details in the attached job description and person specification.

Appointment will be subject to satisfactory references and an enhanced DBS check.  

Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We support hybrid working and provide excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. 

Job Description

Do you have experience in designing, reviewing or improving administrative or operational processes, with a focus on the user experience above all? Do you lead change and service improvement initiatives while working collaboratively with a wide range of stakeholders? If the answer is yes, then we want to hear from you.

We are looking for a Business Analyst to lead and deliver a transformation roadmap that redesigns and improves student services, using service design and business analysis approaches to create efficient, student-centred processes across the Union.

The role is full time (with part time possibility) and a fixed term contract for 12 months. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office).
 

Duties and Responsibilities

You will lead the delivery of a transformation roadmap to redesign and improve student services across the Union, focusing on creating efficient, user-centred processes that enhance the experience of student leaders and staff. This will involve analysing current ways of working, identifying opportunities for improvement, and balancing quick wins with longer-term change aligned to the academic cycle.

You will work closely with students, staff and stakeholders across the Union to co-design services and ensure they meet real user needs. Using data, insight and feedback, you will prioritise improvements, build engagement, and ensure that systems and tools—working in partnership with IT and Digital—support the delivery of better services.

Alongside delivery, you will help embed a consistent approach to service design and process management, producing clear documentation and building organisational capability for continuous improvement. You will also ensure that all changes align with governance, risk and compliance requirements, supporting sustainable and effective service delivery.

Our ideal candidate will have strong analytical and problem-solving skills, a good understanding of service design or business analysis approaches, and the ability to communicate complex processes clearly to diverse audiences.

For full details on this role, please view the job pack attached below.

Please be aware, we have displayed the full salary range in line with our recruitment policy. New appointments would normally be made at the starting point of the scale.

Interviews will take place between 3rd - 7th August.

Full time or Part time roles available

Role to cover Castle Point, Rochford and Brentwood with base office in Pitsea, Essex

Our Vacancy

Outreach Support Worker – Empower People to Live Independently and Thrive

Are you passionate about supporting vulnerable people to live independently and sustain their tenancies? Are you someone who’s compassionate, proactive, and loves helping others build confidence and independence? Do you enjoy being out and about, meeting people, and making a real difference in your community? If so, this opportunity at Peabody could be the perfect role for you.

We’re looking for an Outreach Support Worker to join our team, supporting vulnerable individuals across Castle Point, Rochford and Brentwood areas across Essex, (so a full UK driving licence and access to your own car is essential). We currently have multiple opportunities available within this team, with both full-time (37.5 hours) and part-time roles (30 or 21 hours per week).

Joining us as an Outreach Support Worker, you’ll provide both planned support and crisis intervention to individuals with a range of needs, helping them maintain their homes and build the skills required for independent living. You’ll work with customers across the community, delivering person-centred, flexible support tailored to their individual circumstances. You’ll work collaboratively with colleagues and partners, you’ll play a key role in creating a supportive, inclusive environment while contributing to the continuous development of services that meet the needs of our communities.

What your day might look like

• Start by visiting customers in their homes, helping them maintain their tenancies and build essential life skills.
• Support individuals with navigating welfare benefits, accessing services, and building confidence.
• Liaise with external agencies to ensure customers get the right support at the right time.
• Provide crisis intervention when needed, always with empathy and professionalism.

What makes this role special

Please note, this isn’t a care worker role. This is a role where it’s about empowering people, not doing things for them. You’ll help customers build resilience, develop skills, and take control of their lives. You’ll be their cheerleader, guide and advocate. You’ll be part of a passionate team that’s committed to helping people flourish, and you’ll have the freedom to work independently while making a real impact.

What you’ll need

You’re a compassionate, proactive, and resilient individual who is passionate about helping people overcome challenges and achieve independence. You’re able to build strong relationships, communicate effectively, and adapt your approach to meet diverse needs.

You’re also highly organised, able to manage competing demands, and confident working both independently and as part of a team in a dynamic, person-focused environment. You will also have:

• Experience supporting vulnerable individuals, either professionally or through volunteering.
• A strong understanding of housing-related support and tenancy sustainment.
• Knowledge of welfare benefits, safeguarding, and health and safety relevant to vulnerable groups.
• Understanding of the challenges faced by individuals with complex needs, including mental health and substance use.
• Strong communication skills, with the ability to engage effectively with customers, colleagues, and stakeholders.
• Knowledge of statutory and voluntary sector services and how to access them.
• Good IT skills, including maintaining accurate electronic records using systems such as Outlook, Word, Excel, and databases.
• Ability to work flexibly, including evenings and weekends where required.
• A positive, approachable attitude with a “can-do” mindset.
• Holds a valid UK driving licence and has access to a vehicle

Why join us

At Peabody, our values guide everything we do - Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together.

What you’ll get in return

• 25 days’ annual holiday (plus bank holidays)
• 2 paid volunteering days each year
• Flexible benefits scheme including healthcare, dental, tech, vouchers, and more
• Life assurance at 4x your salary
• Up to 10% pension contribution
• Family-friendly policies
• A role where your support helps people thrive

Please read before applying

This role will require an Enhanced DBS check.

As an employer, Peabody does not provide sponsorship as a licenced UK employer.

We currently have multiple opportunities available within this team, with both 30 or 21 hours per week and you'll be asked on application to confirm your preference. 

Closing date: 14 July 2026

Interviews will be taking place in person no later than the 24th July at our Pitsea office. 

Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.

Hours: 28 hrs per week. Permanent
Salary: £43,500 pro rata (£34,800 actual)
Location: Hybrid - Our offices are based in London, and there is a high degree of flexibility.
 
We are seeking an ambitious and relationship-driven Philanthropy Manager to play a key role in growing our major donor and philanthropic income. Building on a strong foundation that currently generates over £150,000 annually through our donor-giving circles and major gifts programme, you will develop and manage relationships with high-value supporters, philanthropists, and high-net-worth individuals.
 
Working closely with senior leadership and key stakeholders, you will identify, cultivate, solicit, and steward major donors, creating meaningful engagement opportunities and delivering exceptional supporter experiences. Through strategic relationship management, compelling impact reporting, and proactive pipeline development, you will secure significant philanthropic income and help drive the charity’s future growth and impact.

This is an exciting opportunity for an experienced fundraiser with a proven track record in major donor fundraising, strong relationship-building skills, and the ability to balance strategic planning with hands-on delivery to achieve ambitious income targets.
 
About Missing People
 
Somebody goes missing in the UK every 90 seconds. Missing People exists to ease the heartache experienced by those missing someone, and to help people who are away from home find their way back to safety. Our vision is for every missing child, adult and family left behind to find help, hope and a safe way to reconnect. We are a non-judgemental, highly skilled team of staff and volunteers working for everyone who needs us. We provide free, confidential support, help and advice by phone, email, text and live chat. We coordinate a UK-wide network of people, businesses and media to join the search for the estimated 170,000 people who go missing each year. Missing People aims to put people with lived experience at the heart of our work, amplifying their voices to achieve change.
 
About You
 
You will be a forward-looking and collaborative Philanthropy Manager. You will have a vital role in growing philanthropy at Missing People, helping to connect committed supporters with work that can change lives and bring hope to people affected by disappearance.
 
You will help shape the next stage of our philanthropy programme, building trusted relationships with philanthropists and supporters who want to make a tangible difference. Your work will directly support our ability to reach more missing people, families and loved ones at moments of crisis, while helping us build the sustainable income needed to deliver our long-term strategy. A key part of your role will be helping donors see and understand the difference their support makes, translating our impact into compelling, personalised communications and stewardship that inspire long-term commitment.
 
You will need to have:

• Experience in developing and monitoring the implementation of fundraising strategies, budgets and operational plans;
• Experience of working with high-net-worth individuals and securing five and six-figure gifts;
• Significant experience within a philanthropy / major donor fundraising role, with a proven track record of developing relationships and exceeding fundraising targets;
• Ability to develop and drive forward new projects and initiatives, taking the lead and/or working collaboratively with colleagues;
• Ability to manage high profile people, acting with a high level of professionalism at all times;
• Outstanding communication skills, both verbal and written, with an ability to relate with a diverse group of individuals (e.g. executives, high net worth individuals and community leaders);
• Right to work in the UK.

 
What you will get in return
 
Missing People is a friendly and supportive place to work – it’s a welcoming, caring organisation which really makes a difference to people affected by the issue of missing throughout the UK. We offer generous paid holidays, a range of enhanced family friendly benefits and are happy to talk about flexible working in most roles.
 
Find out more and apply
 
If you want to be a lifeline when someone goes missing, click apply to read the full job description. You will find attached a detailed job description and person specification and a letter to applicants from the line manager.
 
To apply, please ensure you include your CV and a brief covering letter explaining how you would be a good fit for this role. We look forward to receiving your application.
 
Closing date: 12 July 2026. We reserve the right to close this vacancy early if we receive sufficient interest, so we encourage you to apply as soon as possible.
 
Interviews: 20 July 2026
 
You may have experience of the following: Major Gifts Manager, Donor Relations Manager, Fundraising Manager, Relationship Manager - Philanthropy, , Development Manager, Philanthropic Partnerships Manager, Senior Fundraiser, Major Donor Manager, Major Donor Coordinator, Donor Development Manager
 
REF-229 445

Location: Home based in or within easy reach of London, with the expectation to travel in and around the London area
Salary: £36,000 – £42,000 FTE depending on experience
Hours: Full time, 37.5 hours per week (minimum 30 hours considered)
Contract: Fixed term contract – 12 months (maternity cover)

Benefits: We want all our employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring we pay our employees fairly, we offer the following benefits: Flexible working, Generous annual leave, Private Medical Insurance, including dental and optical, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal.

Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Our vision is the day when everyone lives free from kidney disease.
We want to prevent kidney disease from becoming a public health emergency and find better treatments for kidney patients sooner.
This is an exciting opportunity for a philanthropy manager who is based in or within easy reach of London. The role offers the chance to build meaningful relationships with supporters, partners and stakeholders across the capital, so regular travel within London will be an important part of the role.

The Role

• Manage a portfolio of prospects and donors to build long lasting and highly engaged relationships
• Work closely with the head of philanthropy and the major appeals manager to play a key role in growing income from major donors over the next 3–5 years
• Build a pipeline of new and existing donors and secure five and six-figure gifts
• Manage mid to high value prospects and donors, building personal relationships through understanding donor motivations
• Deliver tailored funding proposals and communications, and create a bespoke donor journey with the aim of increasing giving and connection to the cause

Working Arrangements

• Although our office is based in Peterborough, no regular office attendance is required
• Staff usually come together in Peterborough twice a year for staff conferences
• Travel within London is considered part of the role's normal working arrangements and will not be reimbursed
• Travel to other locations outside London and Peterborough will be reimbursed in line with the expenses policy

If you are interested in the position, please complete the online application form and submit together with your CV.
We are committed to providing equal opportunities for everyone and encourage applications from all sections of the community.

About Kidney Research UK:
Kidney Research UK is the leading charity in the UK focused on funding research into the prevention, treatment and management of kidney disease. Our vision is the day when everyone lives free from kidney disease and for more than 60 years the research, we fund has been making an impact. But kidney disease is increasing as are the factors contributing to it, such as diabetes, cardiovascular disease and obesity, making our work more essential than ever

At Kidney Research UK we work with clinicians and scientists across the UK, funding and facilitating research into all areas of kidney disease. We collaborate with partners across the public, private and third sectors to prevent kidney disease and drive innovation to transform treatments.

Over the last ten years we have invested more than £71 million into research. We lobby governments and decision makers to change policy and practice to ensure that the estimated 7.2 million people living with all stages of kidney disease in the UK have access to the most effective care and treatment, and to make kidney disease a priority.

Most importantly, we also work closely with patients, ensuring their voice is heard and is at the centre of everything we do, from deciding which research to invest in to how we plan our priorities and our work across the charity.

Those patient contributions are vital, always helping us and our partners to understand what life is like with kidney disease, always ensuring we see the patient behind the treatment and always reminding us that behind every statistic and every number is a person – the patients and the carers who inspire our mission and push us forward to make a difference and change the future of kidney disease.

Closing date: Tuesday 14 July 2026. We may extend the closing date, however, please apply as soon as possible.

Telephone interviews will be held on Friday 17 July and in-person interviews will be held virtually on Wednesday 22 July 2026.

No agencies please.

You may have experience in the following: Philanthropy Manager, Major Gifts Manager, Major Donor Manager, Fundraising Manager, Individual Giving Manager, Relationship Fundraising Manager, Corporate Partnerships Manager, High Value Fundraising Manager, Donor Development Manager, Senior Fundraising Officer, Charity, Charities, Third Sector, Not for Profit, NFP, etc.

 

 

Location: Hybrid working. Our flexible working policy requires everyone to be in our east London office for 25% of the time as a minimum because building in-person relationships is important to us (for this role we ask that you come to the office every week for the minimum of one day), but you’re welcome to be there more as many staff are.

Salary: £48,524 p.a.

Hours: Permanent, full-time, contract. At NEON, we work a 28 hour week - the equivalent of a 4 day standard work week. This can be done over 4 or 5 days.
Benefits:  a 28-hour week, 7.5% employer matched pension, genuinely flexible working, 20 days holiday per year (25 days pro rated for a 4 day week), plus bank holidays and Christmas break, a progressive Parenting Policy, Sabbatical Policy, and a generous staff development budget

Reporting to: Director of Operations

Application deadline: Sunday 19th July, 11.59pm

Interview dates: First round of interviews (online): Mon 3rd - Weds 5th August 2026, second round of interviews (in person): Thursday 13th August 2026

This role requires that you are resident and have the right to work in the UK

About NEON  

NEON is a capacity and infrastructure building organisation that seeks to accelerate the transition to a new economy by building the power of social movements - because without strong social movements we lack the power we need to win. We deliver trainings, develop resources, facilitate collaboration and work in partnership with key movement allies, especially in the climate, housing and migration movements. Our focus is on strengthening the organising, communications and strategy skills of social movement organisations, as well as deepening movement alignment, as we believe these are key to building collective power. As part of our work, we are looking to change the starting point in social movements from “what do we agree on” to “what can we win together?” 
 

Purpose of this role

This role is the main point of contact for staff for all people & operations support. It is crucial in providing the systems and support that NEON staff rely on to do their best work by:

• owning NEON people and operations  policies and ensuring they are understood and applied consistently and equitably across the organisation;

• guiding staff through people processes;

• overseeing the smooth running of operations  systems across the organisation.

What you’ll be doing: 

1. Lead the full lifecycle of NEON staff, including recruitment, contracts, onboarding, ongoing management, and offboarding, while overseeing and supporting the Ops Assistant to run these processes. Lead on reviewing and improving people processes and ensure anti-oppression is embedded within them.

2. Manage HR systems and records, including contracts, payroll inputs, leave, training, appraisals, probations and policy implementation, ensuring processes are accurate, well maintained and completed on time by line managers.

3. Act as first point of contact for HR queries, taking ownership of NEON’s policies, processes, culture and employee relations. Advise staff and line managers on policies, accommodations, and support needs, conduct relevant HR meetings and escalate to the Director of Ops and People when appropriate.

4. Manage monthly payroll, submitting updates to the outsourced provider, checking accuracy of pension and other deductions, implementing pay increases and paperwork, and addressing staff payroll queries or signposting them to financial guidance.

5. Line manage the Operations Assistant to a high standard using the full spectrum of management tools and approaches e.g. mentoring, coaching, challenge and feedback using the feedback guidelines, more formal performance processes. Empowering them to thrive at NEON and perform their role excellently.

6. Oversee day-to-day operational support functions delivered through the Ops Assistant, including IT and systems, GDPR processes, office and facilities coordination, health and safety, staff event logistics and board logistics, ensuring tasks are completed on time and to a high standard, following NEON’s values.

7. Support the Director of Ops and People in developing and updating people policies, procedures, and practices, staying across emerging trends, and embedding a caring, anti-oppressive culture through organisational development projects such as internal comms, team guides, manuals, and frameworks.

8. Maintain core organisational administration, including Companies House filings, insurance renewals, subscriptions, and shared organisational inboxes.

9. Participate or lead on Operations projects as agreed, (e.g. HR systems, data protection, health and safety), with clear scope and prioritisation.

10.  Actively lead on the enhancement of the Ops Peer Support Network’s community of practice as part of implementing the network strategy.

11. Play an active part in the whole NEON team, contributing to organisation-wide plans

Who you are: 

• HR & people ops experience: You’ve worked in HR or people operations before and are confident managing the full employee lifecycle — recruitment, contracts, onboarding, performance, leave, payroll coordination and offboarding. You can hold these processes end-to-end and keep them accurate, consistent and compliant, whilst ensuring they align with the values and ways of working.

• Operational systems & improvements: You’ve held responsibility for systems like HR platforms, shared drives, IT tools or project management software. You’re confident in improving how things work and embedding changes so they actually stick and work for people.

• Strong organisation & reliability: You’re highly organised, detail-focused and someone who gets things done. You can manage multiple recurring processes (like payroll cycles, HR records and compliance tasks) and keep everything on track without things slipping.

• Line management experience: You’re a skilled and confident line manager, and able to support with feedback, development and performance. You know how to balance care with clarity and accountability.

• First point of contact for HR & ops support: You’re comfortable being a go-to person for staff questions on HR, people and operations. Supporting staff and managers with clear, practical guidance and handling sensitive issues with care, confidence and professionalism.

• Working knowledge of compliance areas: Good understanding of core compliance areas such as UK employment practice, data protection and health and safety. You know how to apply these in a proportionate, practical way that fits a small organisation.

• Self-directed and collaborative: You’re able to manage your own workload and priorities, whilst working naturally across teams, actively building relationships, sharing responsibility, and making sure work is joined up rather than siloed. You’re comfortable holding your own while staying deeply connected to the wider organisation and what others need from you.

• Proven understanding of anti-oppression work and commitment to tackling all institutional forms of oppression, bigotry and exclusion

• An affinity with NEON’s aims, objectives and organisational values of solidarity, generosity and respect.

We know that people from certain backgrounds and identities are often excluded in progressive movements and we’re committed to doing what we can to correct this. 

So:

1. We particularly welcome applications from marginalised groups, especially people of colour and other ethnic minorities, people who identify as LGBTQIA, Disabled people and those who identify as working class or have done so in the past.

2. We know the work goes way beyond "diversity", it's about making the space inclusive too. So we are continuously working on that at NEON. So far this includes tangible things like a flexible work policy so people have genuine flexibility around where and when they work and a 28 hour week as standard; a gender-neutral parenting/leave policy, an anti-oppression strategy which is held at senior level given how important it is to the organisation. It also includes the day-to-day work of creating psychological safety for everyone at NEON and celebrating the wisdom of black, indigenous, queer, Disabled and other cultures in the way we work and behave

There are no formal education requirements for this role. As long as you can show us you have the skills we don’t mind where you got them from! Also important to us is your potential to learn and grow in the role so even if you don’t have 100% of the skills listed we want to hear from you. 

The Youth Endowment Fund  

Programme Delivery Manager - Change Team 

 
Reports to: Senior Grants and Commissioning Manager 

Salary: £42,000 

Location: Central London or Hybrid 

Contract: 2-year fixed term – potential to extend 

Closing date: 9 am, Tuesday 14th July 

Interview dates: 28th and 29th July 

About the Youth Endowment Fund 

We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice. 

In recent years violent crime has risen significantly. Homicides, assaults, robberies and offences involving weapons have all seen sustained growth. We have also seen large increases in violent crime involving children and young people. This is a tragedy. Every child captured in these numbers is an important member of our community and society has a duty to protect them. 

The Youth Endowment Fund (YEF) is a charity with a £200m endowment and a mission that matters. We exist to prevent children and young people becoming involved in violence. We do this by funding great initiatives, finding what works and working for change - scaling and spreading the practices that make a difference. 

One of the most important things we do is turn evidence into action through our change programmes, working directly with schools, local leaders and services to change practice and prevent violence. To deliver these programmes well, we need clear plans, smooth commissioning and procurement processes, accurate data and strong coordination across teams and partners.

The Programme Delivery Manager role is critical to making that happen, and it has two distinct elements: 

Programme management for two Change programmes: You’ll be the hands-on programme lead for two of our main change programmes. You’ll work closely with the Change delivery team to put clear, aligned plans in place and then brilliantly manage those plans day to day, making sure everyone knows what’s expected of them and by when. 

Commissioning and procurement support for the whole Change team: You’ll also be the go-to source of guidance and advice for Change colleagues who are procuring or commissioning other activity. You’ll help the team navigate processes correctly, ensuring commissioning is captured and maintained accurately in Salesforce and keep our ways of working consistent across the team. By keeping us organised and on track, you’ll help us maximise the impact of every pound we invest. 

Key responsibilities 

Your role has these two distinct but complementary elements. The first is hands-on programme management for two of our main Change programmes. The second is acting as a source of guidance, advice and practical support on commissioning and procurement for the wider Change team. Together, these responsibilities are essential to keeping our programmes on track and our commissioning processes running smoothly and consistently. A detailed list of your key responsibilities is given below: 

1: Hands-on programme management for two Change programmes 

• Lead programme planning and coordination: 

• Work with the delivery team to make sure we have clear, aligned programme plans in place, with timelines, milestones and owners for every workstream. 

• Brilliantly manage those plans day to day, making sure everyone knows what’s expected of them and by when, and that the team stays on track across multiple demanding workstreams. 

• Track dependencies and progress, flag risks to delivery early and coordinate solutions before issues become blockers. 

2: Guidance, advice and practical support on commissioning and procurement for the Change team  

• Manage contracts and commissioning for delivery partners 

• Draft, prepare and execute agreements and subsequent variations with delivery partners and commissioned providers, using Adobe e-Sign where required. 

• Accurately input and maintain all programme data in Salesforce, including deliverables, financial commitments, payment schedules and supporting documents. 

• Ensure timely reporting and compliance with contractual requirements. 

• Resolve payment queries and discrepancies quickly, chasing outstanding invoices and reports where needed, and conduct regular data accuracy spot checks in Salesforce. 

• Support process improvements and ways of working 

• Work with the Senior Grants and Commissioning Manager to keep the team’s commissioning and procurement processes consistent with YEF-wide ways of working. 

• Develop and maintain simple, effective tools for planning, tracking and reporting, building on the systems we already use (including Salesforce). 

• Identify and suggest process enhancements to drive efficiency and consistency across our programme and commissioning operations. 

• Enable effective communication and reporting 

• Serve as the central point of contact for programme delivery, commissioning and procurement requests across the team, ensuring streamlined processes and avoiding duplication. 

• Provide timely responses and clear communication to internal teams and external partners to keep everything moving. 

• Keep senior leadership informed with forward plans, dashboards and progress updates to support better strategic decisions. 

About you 

You’re this sort of person: 

• You’re highly organised and detail-oriented: You can manage multiple workstreams, plans and deadlines without losing sight of accuracy. You take pride in keeping programmes, systems and processes running smoothly. 

• You’re confident with systems and data: You’ve worked with CRM, project management or grant management platforms (ideally Salesforce) and understand the importance of data integrity. You’re comfortable creating, updating and checking records to ensure everything is correct. 

• You like getting things done: You’ve got a track record of making things happen and ensuring tasks are completed on time. You’re reliable and take ownership of your responsibilities. 

• You’re proactive and solution-focused: When something doesn’t match up, like a milestone, payment request or contract detail, you don’t just flag it, you work to resolve it quickly and effectively. 

• You’re brilliant at improving and organising things: You enjoy finding ways to make processes better and more efficient. You’re good at understanding how things work and making them work even better. 

• You’re a great communicator: You build strong relationships with colleagues and external stakeholders providing clear guidance and timely responses. People trust you to keep things moving. 

• You thrive in a support role: You like being the person who makes things happen behind the scenes. You’re motivated by helping teams work efficiently and keeping complex programmes on track. 

• You learn fast and adapt easily: You’re comfortable picking up new systems, processes and ways of working. You’re curious and always looking for ways to improve how things are done. 

• You care about impact and inclusion: You want your work to make a difference in the community and are committed to equality, diversity and inclusion in everything you do. 

While it’s not a criteria, we’re especially interested to hear from applicants who have lived experience of youth violence. 

It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background. 

Hybrid Working Details     

The office is based in Central London. Those living in and around London are expected to be in the office for a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month.      

As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at the interview stage.  

To apply 

To apply, please send a CV and cover letter, and complete the monitoring form click on "Apply for this" button by 9am Tuesday, 14th July 2026. 

You’ll be required to provide proof of your eligibility to work in the UK. 

Interviews will take place in the week commencing: 27th July 2026. 

Benefits Include  

• £1,000 professional development budget annually  

• 28 days holiday plus Bank Holidays   

• Four half days for volunteering activities   

• Employee Assistance Programme – 24hr phone line for free confidential support • Volunteering days - 4 half days per year   

• Death in service - 4 times annual salary   

• Flexible hours. Core office hours 10am – 4pm   

• Financial support including travel and hardship loans   

• Employer contributed pension of 5%  

Personal Data 

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area. 
 

Registered Care Manager

Could you do a job where you change lives?

Are you an experienced leader in residential care? 

Do you thrive in a compassionate, faith-driven environment? 

Ready to lead a dedicated team towards excellent care? Join us at Furze Hill House!

We’re searching for a proactive and dedicated Registered Care Manager to lead our committed care team. Our amazing team at Furze Hill House Care Home provide a loving and caring environment for our residents, whilst maintaining the Christian ethos that is so important to them. The health, well-being and happiness of our residents are of primary importance to us. We are a 40 bed care home just on the outskirts of North Walsham. View our wonderful home here.

We are looking for a manager who aligns with our evangelical Christian ethos to continue our tradition of faith-led care for our residents. Find out more about how we care for our residents here: https://youtu.be/Po6md7pq7nI

As part of Pilgrims’ Friend Society, we are driven by a mission to serve and enrich the lives of older people through person-centred care within a nurturing Christian community.

Have a watch here of what it means to work in a Christian Care Home https://youtu.be/uCa1_BtS34w

What You’ll Do: 

• Ensure high-quality care in line with our policies and Christian values;
• Lead and manage the care and hospitality teams ensuring they are well-trained and motivated;
• Oversee the development and implementation of care plans
• Responsible for the home’s budget, in conjunction with the Head Office Finance Team. This includes local purchasing etc within budget limits;
• Manage complaints from residents, relatives and staff in accordance with Society policy;
• Engage with local church and community groups to maximise voluntary help and spiritual support available;
• Uphold the Christian ethos of the home through leadership and example. 

What You’ll Bring: 

• Management experience in a residential care home or similar setting; 
• Qualification in Health & Social Care (Level 3 or above); 
• Strong leadership and people management skills; 
• A passion for person-centred care and working with older people;
• Excellent organisational and communication abilities; 
• IT proficiency (Microsoft Word, Excel, and Outlook);
• Ability to manage workload and remain calm under pressure.

Please read the job pack here

Hours:

Full-time, 40 hours per week, with occasional weekend, bank holiday, and on-call cover as required.

Why Join Us? 

• Salary: £49,000 to £52,000 per annum 
• 5 Weeks' paid holiday per year as well as bank and public holidays
• Training & development
• Ongoing support from management
• Perkbox – including an Employee assistance programme
• Care Friends referral 
• Long-standing service rewards
• Birthday rewards
• Life assurance scheme
• Pension scheme
• Medicash

Apply today to make a lasting impact on the lives of our residents in a role filled with purpose and fulfilment.

Please note: This role has an Occupational Requirement to be filled by an evangelical Christian under the provisions of the Equality Act (2010).

 

We are committed to having a diverse senior management team and we encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are under-represented on our senior management team at present.

Please note: this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested.

Harris Hill is working with an education based organisation, supporting their search for an interim Events Manager, working remotely, 4 days per week, for 3- 6 months. 

The pro rota salary would be £36-40k, on the basis that you work 4dpw, but could spread the 4 across 5. You would however be responsible for attending the various events.

We are looking for a seasoned Events Manager, who is adept at the whole life cycle of events, with a emphasis on planning, and the marketing of the events themselves, so someone with both events and marketing experience is essential.

The team does have some events, admin, and communications support, but you would need to steer the a little, be very hands on, and flexible to the needs of the role.

Specifically, the role of the Events Manager involves:

Reporting directly to the Chief Executive Officer, and working closely with the staff team, to develop and deliver ALT’s programme of events.

Organising the logistics for in-person and online events and conferences, managing associated budgets and revenue generation, and negotiating with exhibitors and sponsors.

Leading on events-related stakeholder management, including working in partnership with volunteers to create conference programmes and managing event-related collaborations with partner organisations, nationally, and internationally.  This also includes leading on logistics for the Annual Awards.

Leading on events marketing and communications and social media, including promoting opportunities for members and partners across sectors.

Overseeing delegate and exhibitor liaison and carrying out event evaluations, including acting as the person responsible for feedback and complaints.

Evaluating and reporting on events to committees including the Board of Trustees.

Business and project management

Devise and manage project plans, risk registers and budgets for events and associated areas of operations.

Negotiate with potential and selected suppliers of products and services to secure best value, and manage and develop long term relationships with its suppliers.

Recruit, train, and line manage casual staff employed by the organisation in the run-up to and during conferences. 

General

Represent the organisation at events, promote the organisation and establish new and develop existing relationships with partners and stakeholders. This will involve occasional weekend, and evening work, and travel within the UK, and will include attendance at the two in-person conferences in the UK.

Contribute to the development and implementation of the Strategy.

Undertake training to ensure appropriate skills are acquired or developed.

Provide occasional holiday and sickness cover for posts at the same or lower grade.

Undertake any other duties and responsibilities as may be determined by the organisation that are commensurate with the level and grade of this post.

If you would like to hear more about this opportunity, please apply for further details

Job role: Finance Manager
Location: Hybrid (primarily remote with occasional travel to Victoria, London)
Rate: £27 per hour plus holiday pay
Contract: Approx. 3 months
Hours: 35 hours per week (typically 9:30am–5:30pm with flexibility)
 
Make an impact where strong financial leadership supports democracy worldwide

They are seeking an Interim Finance Manager to provide essential cover during a period of transition, ensuring continuity, compliance, and strong financial oversight.
About the role

This is a hands-on leadership position overseeing day-to-day finance operations, with responsibility for maintaining robust controls, compliance, and reporting standards aligned to UK public sector frameworks. You will lead a small team and work closely across the organisation to ensure finance processes are efficient, accurate, and well embedded.
 
Key responsibilities

• Oversee business-as-usual finance operations, including accounts payable, receivable, and cash management
• Lead management accounts, payroll, and corporate accounting activities
• Ensure strong financial controls, governance, and compliance with UK public sector requirements
• Support audit preparation and financial reporting, including year-end processes
• Manage and optimise finance systems, including Business Central
• Provide leadership to two Finance Officers, supporting performance and development
• Deliver financial guidance and training to non-finance stakeholders

 
Essential skills and experience
 

• Professional accountancy qualification (e.g., ACCA, CIMA, CIPFA) or equivalent experience.
• Proven experience using Business Central
• Experience working with or alongside UK central government finance frameworks (e.g. HM Treasury, Cabinet Office, HMRC)
• Strong understanding of financial controls, compliance, and governance
• Demonstrated ability to lead and develop a small finance team
• Excellent communication skills with the ability to work across diverse stakeholders
• Ability to hit the ground running in an interim environment

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

This is a key leadership role responsible for the safe, high-quality delivery of our respite breaks, wellbeing programmes and outreach services, alongside building strong relationships that help grow our reach and referral base.

You’ll lead a flexible workforce and oversee day-to-day operations, while also working externally with schools, local authorities and partner agencies to strengthen referral pathways and increase access to our services, particularly across Glasgow, Edinburgh and North/East Ayrshire.

Working closely with colleagues across the organisation, you’ll make sure services are deliverable, sustainable and aligned with future growth. A big part of the role is understanding local need and helping shape how and where our services are delivered.

Position: Head of Research
Hours: Part-time, 14 hours a week – job share
Contract: Permanent
Location: Office-based in London N4, with flexibility for hybrid working
Salary: £66,421 per annum FTE (£26,568 per annum, actual for 14 hours per week) plus excellent benefits
Salary Band: Band 4

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

The Head of Research enables successful delivery of the organisation’s ground-breaking Research Strategy. They will provide vital leadership, strategic direction and day to day management of the MS Society’s research programme as well as leadership of the Research Team.

This varied and exciting role also involves developing and maintaining strategically relevant partnerships, annual grant round, new research strategy and acting as a spokesperson for the MS Society as well as being a key ambassador – inspiring internal teams about the MS Society’s research programme.

Please note this is a part-time 14 hours per week position. This could be worked across either 2 or 3 days.

Closing date for applications: 9:00 on Tuesday 21 July 2026

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

We particularly welcome applications from disabled people and or people from minoritised ethnic backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our recruitment and selection process 

• The first round of our recruitment and selection process includes an interview with competency-based questions.
• Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation.  
• We’ll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation.
• You might also be invited for a second interview. We’ll let you know about this during the selection process.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 39 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Harris Hill is delighted to be partnering with a well-established children’s charity in London in their search for a Deputy Play Manager.

Full-time | £36,000 per annum

The charity has been supporting children, young people and families for over 25 years through a range of play, family support and youth programmes. Their Ofsted-registered after-school and holiday play schemes provide children aged 4–11 with safe, engaging and nurturing environments to explore, grow and thrive.

As Deputy Play Manager, you’ll play a key leadership role within the play service, helping to design, deliver and evaluate a high-quality programme of activities. You’ll support the Play Manager in day-to-day operations (including managing enquiries/collection of fees), team management and ensuring compliance with all safeguarding, health and safety, and Ofsted standards.

This is a hands-on role combining leadership, planning, and active delivery — you’ll work directly with children and families to create safe, inclusive, and stimulating play environments.

About You

Essential skills and experience:

• Level 3 qualification (or above) in Playwork, Early Years, or a related field.
• Minimum of three years’ experience working directly with children aged 4–11.
• Strong understanding of EYFS and Ofsted requirements.
• Experience planning and delivering engaging, age-appropriate play activities.
• Confident leading active, outdoor or adventure-based play.
• Sound understanding of safeguarding and child protection.
• Excellent communication and team leadership skills.
• Strong organisational and IT skills.

Desirable:

• Experience supporting children with additional needs or from diverse backgrounds.
• Experience supervising others or managing volunteers.
• Knowledge of current issues affecting children and families.
• Relevant training such as paediatric first aid or food hygiene.

Play is at the heart of what they do — the organisation believes that every child deserves the opportunity to enjoy a happy, fulfilling childhood through both free and guided play experiences.

If you’re passionate about play, child development and helping young people thrive, we’d love to hear from you.

For more information, please submit your CV to

 Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.

 As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Brightside is the UK’s leading and safest online mentoring provider, with 23 years’ experience in delivering personalised and flexible online mentoring to young people. We exist to connect young people facing barriers with relatable role models so they can make confident and informed decisions about the future. Our flexible technology gives young people a mentor in their pocket, on their own schedule, to support their next steps. 

The Data and Insights Manager will be responsible for monitoring and evaluating quality and impact across our mentoring programmes. The postholder will work closely with the Programmes Team to embed impact in project design and to produce evaluations that assess the impact of mentoring against our theory of change outcomes. The postholder will complete data analysis and evaluation reports for individual mentoring programmes as well as our whole portfolio to present our impact at an aggregate level. The postholder will produce organisation wide impact reports for external publication and work closely with the senior management and leadership teams to demonstrate and celebrate our impact. This is a varied role, suited to candidates interested in using data and insights to improve processes and articulate impact to a wide range of audiences. 

Responsible for

• Championing and quality assuring our theory of change, ensuring that programmes are designed with impact at the centre and within the frameworks that will give us the most robust data sets
• Quantitative data analysis for individual programmes and our portfolio of mentoring programmes as a whole, clearly presenting our impact against our outcomes
• Qualitative data analysis of mentoring messages, written feedback and focus groups/1:1 interviews
• Producing high quality evaluation reports for individual programmes, including recommendations for future iterations
• Producing organisational impact reports and blogs/posts, to present our impact to external audiences
• Creating and maintaining PowerBI dashboards to present live impact data
• Proofing and testing baseline and exit surveys to ensure accuracy of questions and survey logic across our portfolio
• Overseeing our data collection tools and upskilling the team to use them effectively/accurately
• Overseeing our external communications to ensure regular sharing of case studies and impact stories through our comms and marketing (social media, newsletters etc.)
• Conducting focus groups and interviews and writing up case study stories Ensuring that all data collection is accurate and in line with our policies
• Annual data uploads to HEAT and monitoring our HESA return 

Please download the job description document and read the essential criteria and application instructions carefully. Applications without a cover letter will not be considered.