Support work jobs

Groundwork is the community charity with a green heart. We believe that big global issues – the economy, the environment – have a big local impact. Groundwork operates throughout the UK helping communities find practical solutions to the challenges they face. 

Sessional City & Guilds Assessor

Salary: £20 per hour
Term: 8 week period initially – 3 days (22.5 hours) per week depending on the projects available and your preferences.  
Location: based in Bedfordshire

We are looking to recruit an experienced Level 3 City & Guilds teacher/assessor to support our communities and participants with Horticulture and Employability. The successful candidate will assist our Project Officers to deliver sessions and to then to assess the progress of participants as required by C&G

Work will take place over an 8 week period and it is expected that approximately 2 days per week would be on practical delivery and 1 day per week would be spent in the classroom.

A City and Guilds level 3 qualification is essential for this role.

Groundwork East is an equal opportunities employer and welcomes applications from all members of the community.

Appointment to this role is subject to an enhanced record check through the Disclosure and Barring Service (DBS).

Your new company
A large London Housing Association is seeking a Finance Business Partner to join their team with strong sector experience.

Your new role
This Finance Business Partner will be the lead for reporting on Building Safety and Maintenance.

• Provide finance business partnering support and act as the finance lead for building safety reporting, ensuring robust insight around legislation, regulation and remedial programmes.
• Enhance the quality, clarity and impact of building safety financial reporting by producing timely analysis, insightful commentary, and linking financial performance to strategic objectives.
• Lead budgeting and forecasting activities for building safety, preparing accurate annual budgets and monthly forecasts in collaboration with operational directors, service managers and other budget holders.
• Build strong, effective relationships with budget holders, supporting their understanding of financial performance, identifying areas for improvement, and ensuring compliance with regulatory and value-for-money requirements.
• Oversee the monitoring of budget changes, ensuring service budgets are incorporated into group reporting, and continually review systems and processes for efficiency and effectiveness.
• Support team leadership by guiding management accountants, providing training and coaching, contributing to workload planning, and acting as deputy to the Head of Financial Business Partnering when required.

What you'll need to succeed

• Full CCAB/CIMA qualification or equivalent
• Demonstrable experience within the Social Housing sector, ideally building safety, maintenance or development.
• Excellent communication skills and stakeholder management
• Strong skills in management accounting principles, budgeting and forecasting

What you'll get in return

• Hybrid working
• Competitive pension and annual leave package
• Learning and development opportunities

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV (in Word please).
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Harris Hill is delighted to be working with a well-established national charity to recruit a Direct Marketing Manager.

This is a fantastic opportunity for a direct marketing specialist with strong direct mail experience to take ownership of high-impact fundraising campaigns. The role is responsible for delivering at least five income-generating direct mail campaigns and appeals each year, reaching audiences of c.50,000 supporters per campaign. You’ll independently project manage activity end-to-end—from briefing and creative development through to print, fulfilment and post-campaign analysis—working closely with internal teams and external suppliers. This is a role suited to a confident ‘senior professional’ who can use their experience to shape plans, make informed decisions and continuously improve campaign performance.

This is a rolling recruitment process, with a closing date of 22nd May, however the hiring manager is reviewing applications and interviewing as they come in—so early application is strongly encouraged.

£32,861 per annum | Hybrid working (3 days in the office, including Wednesdays) | Full-time, permanent

Key responsibilities

• Lead and deliver integrated direct marketing campaigns, with full ownership of c.5+ direct mail appeals per year (c.50,000 audience per campaign)
• Manage end-to-end campaign delivery including briefing, copy development, print, data selections, fulfilment and supplier management
• Monitor, analyse and optimise campaign performance, using data and insight to improve response rates, income and ROI
• Develop and enhance supporter journeys across acquisition, retention, upgrade and reactivation

 About you

• Proven experience delivering direct mail-led campaigns end-to-end, with strong project ownership
• Confident working with data/CRM systems to select audiences, analyse results and inform future campaigns
• Strong organisational and stakeholder management skills, with experience managing budgets, timelines and suppliers
• A clear focus on income generation, with the ability to create compelling, audience-led campaign messaging

Please note: this role is not suited to candidates with a purely digital marketing background—direct mail experience is essential.

Apply to Hannah at Harris Hill on  to learn more and get the full job pack.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics

We are looking for a Community and Partnerships Officer to work across the Berkshire region to grow income and partnerships for an increidble grassroots social welfare charity.

This is a home based role in Berkshire with regular travel within the area. The charity can consider 4 or 5 days a week.

The Charity:
You would be joining a supportive and ambitious team at a long standing social welfare charity.

The Role:
Grow community income and build meaningful partnerships with local companies, schools, individual supporters and groups.

Shape and deliver inspiring fundraising initiatives that engage the community and raise vital funds.

Be the key link between the charity and the supporters, ensuring every donor, volunteer, and partner feels valued and connected to our mission.

The Candidate:
Previous people-focused fundraising experience ideally from a Community and or Corporate area.

You will need to have a full driving license and your own a car.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you haven't been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Salary: £57,347 per annum
Contract: Permanent, Full-time (35 hours/week)
Location: London, Old Street (1-2 days/week in office)
Closing date: Tuesday 7 April
Benefits: 30 days holiday plus bank holidays, competitive pension scheme, flexible working practices, and salary sacrifice schemes.

We have a fantastic opportunity to join as the Lead - New Corporate Partnerships for a national charity. This is a rare opportunity to join a passionate, ambitious team working at the heart of high-value income generation.

You will play a pivotal role in driving strategic growth across the Corporate Partnerships team. You’ll provide day-to-day leadership for the New Corporate Partnerships pillar, manage and support a team of fundraisers, and lead on securing major new corporate partnerships at six- and seven-figure levels. With a blend of hands-on fundraising and team leadership, this role is ideal for an experienced corporate specialist who thrives in a fast?paced, collaborative environment.

To be successful as Lead – New Corporate Partnerships, you will need:

• A strong track record of securing and/or delivering 6–7 figure corporate partnerships
• Proven ability to identify and develop high-value new business opportunities
• Excellent interpersonal and communication skills, with the ability to influence senior stakeholders
• A proactive, solutions-focused approach and the ability to support team culture and performance
• Strong line management experience 

If you would like to discuss this role with us please contact us and quote the reference 2921HB.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity on our website.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received the charity reserve the right to end the application period sooner.

Bring your CRM, customer journey and membership experience into an environment where you can build processes and journeys from the ground up, delivering measurable results within impactful environments that drive real social impact.

We are looking for a hands-on operator to build the engine behind how a group of membership-based incubations grow, engage and thrive. This role is employed by Purposeful Ventures and will work across two of our incubated organisations – The Baby Bank Alliance and Open Education AI (OEAI), where you will design and build their CRM, marketing, onboarding and membership engagement infrastructure.

This is a standalone role where you will be the person researching, selecting, configuring and running the systems, giving you the opportunity to really get stuck in with shaping growth infrastructure.

If you have built CRM or growth infrastructure in a commercial setting and are looking to apply that skillset to organisations achieving real social impact, this is an opportunity to own the entire membership and engagement process end-to-end – and to see the difference that it makes.

This role is about combining sharp systems thinking with practical implementation — designing the strategy and then rolling up your sleeves to make it work. You will also have:

• Real ownership — You will design and run the entire system.
• Visible impact — Your work directly influences growth and sustainability.
• Intellectual challenge — Multiple organisations, evolving needs, real complexity.
• Purpose-driven work — Apply your skills to organisations that exist for public benefit.
• Room to grow — As the organisations scale, the role could evolve with them

The Baby Bank Alliance

The Baby Bank Alliance is a membership organisation which supports and advocates for UK baby banks, to ensure babies and children have the essentials they need to thrive. We are run by and for baby banks themselves, and founded by Save the Children, Purposeful Ventures, Baby Bank Network Bristol, and Little Village.

Open Education AI

Open Education AI is a sector-led data transformation initiative that provides the education sector with an off-the-shelf route to usable data and AI Insight capability. We are a membership organisation and we work with the sector to enable all school groups to take control of and leverage their data to inform strategic action.

Responsibilities and duties

CRM selection, setup and ownership

• Research, evaluate and procure a CRM system which is best suited to membership organisations
• Lead on the implementation and configuration of the procured CRM system
• Design all the data structures, tagging, pipelines and reporting within the CRM system and ensure that these are best designed to serve the incubations
• Ensure that all data practices are robust and GDPR compliant
• Maintain and continuously improve the CRM system, and act as the internal CRM owner

Membership onboarding and member value (OEAI)

• Map and redesign the full member journey from awareness → sign-up → onboarding → engagement → renewal
• Create clear and straightforward processes that improve member experience
• Lead membership engagement activities, including the utilisation of our community on Circle
• Create campaigns that encourage members to use the features that matter the most and which will give them maximum value
• Play a significant role in shaping the roadmap based on real customer insights
• Be the overall membership engagement owner

Community growth and communications (OEAI)

• Source and implement appropriate tools to underpin and enhance this infrastructure, for example, Zoom, sales demo tools, email platforms and automation software
• Ensure system integration across CRM, website, events, communications and finance to enable a seamless experience
• Improve on the capturing, tracking and reporting of sales leads
• Ensure the operational backbone is strong enough to support growth

Membership operations

• Run and maintain the membership database, ensuring high data quality
• Improve internal processes for tracking and reporting membership engagement
• Develop clear dashboards and insights for our leadership and board
• Design practical systems for member support and communication

The job description is subject to change and the postholder may be required to undertake tasks not specifically referred to above. Such duties, however, will fall within the scope of the job description.

Who we are looking for

We are looking for someone with experience in CRM systems, marketing operations, revenue and growth, commercial operations or startup operations, with experience in building systems and processes from scratch. This role would suit someone seeking a role – or continuing their career – in a not-for-profit environment where you will apply your skills to enhance purpose-driven organisations, take full ownership of systems and processes and build something meaningful from the ground up.

You will have had previous exposure to selecting, implementing and driving use and functionality of a CRM system (such as Hubspot or Salesforce) and building customer journeys and lifecycle automation. You understand the importance of healthy data and reporting and can work independently to build and maintain impactful systems and processes.

We are also looking for someone who is hands-on, methodical and process-driven, with the ability to see the entire customer journey from commercial and user perspectives. You will be motivated by working at pace and to ultimately build a strong foundation for Purposeful’s incubations.

Key requirements

Essential:

• Passionate about creating a fairer society where all young people thrive.
• Demonstrable track record of taking ownership of commitments and working hard to succeed.
• Experience of selecting and implementing CRM systems such as Hubspot, Salesforce etc.
• Ability to understand client needs and translate them into effective technical system solutions.
• Demonstrable experience of building customer journeys and lifecycle automation.
• In-depth understanding of segmentation, reporting and data hygiene.
• Experience of integrating tools across a sales and marketing stack, and continuously enhancing these.
• Demonstrable success in leading membership engagement activities, and creating campaigns which highlight impact.
• A systems thinker with the ability to see the whole journey.
• A practical execution-focused individual with the ability to get things done.
• Ability to work independently.
• Right to work in the UK.

Desirable:

• Experience within membership organisations, charities or subscription models.
• Familiarity with GDPR requirements, with experience of building GDPR compliant systems and processes.
• Experience of improving retention and renewal processes.

Help communities recycle better and waste less – and be part of real, lasting environmental change.

Waste and Recycling Engagement Officer
Salary: £26,606 - £28,951 per annum
Hours: Full time, 37 hours per week
Contract: Fixed Term, 2 years - with scope for extension
Location: Waste and Recycling Visitor & Education Centre (WRVEC), Wrekenton, Gateshead NE9 – covering South Tyneside, Sunderland and Gateshead.

About us

Groundwork NE & Cumbria is a long‑established environmental and community charity with over 30 years of experience creating greener, healthier and more resilient places across the region. Our mission centres on Creating Better Places, Improving People’s Prospects, and Promoting Greener Living, helping communities thrive no matter the challenges they face.

We deliver hundreds of locally‑led projects each year, including initiatives that support young people into education, training and employment, helping them overcome barriers, build life skills, and reach their full potential.

About the role

As Waste and Recycling Officer, you’ll inspire communities across South Tyneside, Sunderland and Gateshead to waste less and recycle more. Based at the Waste and Recycling Visitor and Education Centre, you’ll design and deliver engaging education programmes, community outreach and digital learning that drive positive behaviour change. Working closely with local authorities and partners, this is a hands‑on role where your work will make a visible difference to places and people every day.

Working as part of Groundwork’s Local Projects Team, you’ll be based at the unique Waste and Recycling Visitor & Education Centre (WRVEC), run by SUEZ on behalf of local authorities and coordinated by Groundwork. From here, you’ll design and deliver engaging education activities for schools, community groups, residents and businesses, both at the centre and out in the community.

You’ll work closely with Gateshead, Sunderland and South Tyneside Councils and a wide range of partners to raise awareness of waste and recycling issues, encourage positive behaviour change, and expand the reach of the education centre through creative marketing, outreach and digital learning.

This is a varied, hands‑on role combining education delivery, community engagement, partnership working and project development. This role ideal for someone who enjoys working with people and wants to make a real environmental impact.

Key responsibilities

• Delivering waste and recycling education sessions in person and online
• Community outreach and partnership working
• Creating promotional content (social media, newsletters, events)
• Monitoring, evaluating and reporting on impact
• Supporting project delivery, budgets and action plans

What we’re looking for

• Educated to A‑level / NVQ Level 3 (or equivalent)
• Experience delivering presentations or community education
• Strong communication and organisational skills
• Confidence using IT and social media
• Passion for environmental awareness and community engagement
• Full driving licence and access to a vehicle
• Willingness to work flexibly, including occasional evenings/weekends

Closing date: Tuesday 12th May 2026
Please note, should we receive a high volume of applications, we may look to close the role early, therefore we recommend an early application.

Interested?

If you would like to find out more, please click the Apply button. You will be directed to our website to complete your application for this position.

This role is subject to an Enhanced Disclosure endorsed by the Disclosure and Barring Service.

We want you to be yourself at Groundwork and we value everything that makes you unique. We recognise and celebrate your difference and together we make Groundwork a special and great place to work. As a Disability Confident employer we offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role.

At Groundwork we ensure that we provide a safe environment for adults, children and young people to take part in any activity or service that we organise. We are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people we appoint are suitable to work with our children, young people and adults

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

No agencies please.

Senior Public Affairs and Policy Manager 

London 

£50,956 to £53,000

Working hours – full time (35 hours a week) - you’ll agree your working pattern with your manager (core working hours are 10:00 - 16:00).

Location – London and homeworking (minimum 6 days a month in the London office, anchor day in the office every Wednesday)

Purpose and scope

Are you looking for a policy role where you can make a difference? Our client is looking for a Senior Public Affairs and Policy Manager to grow their influence with government and in UK parliament to ensure the voice of physicians effectively influences the national policy agenda.

You’ll be part of the policy and campaigns team, responsible for ensuring they maintain its position as a credible, influential stakeholder in the eyes of government, NHS systems and their physician members.  

You’ll join the organisation just as it publishes a new strategy and decides new areas of policy focus. You’ll play a critical role in developing and delivering the public affairs strategy to ensure that the organisation is an effective advocate for its members.

You will lead and manage our public affairs work, designing and delivering influencing strategies and contributing your expertise to policy development and campaign planning for a range of policy issues. You’ll maintain a proactive awareness of issues within the UK health sector, politics and the media and identify opportunities for influencing and policy development. You will have demonstrable experience of developing and delivering successful influencing strategies, using a range of parliamentary influencing tactics to achieve policy change.

You will lead and manage the organisation’s stakeholder engagement. You will ensure we have the right relationships at the right level to achieve our influencing aims and maintain a network of contacts across the sector, in parliament, including political advisers, and the civil service.

You will be as comfortable speaking to parliamentarians and briefing senior leaders for meetings as you are writing consultation responses and policy briefings. You will be able to engage with the policy detail, while appreciating the bigger political picture and the organisation's place in it.

You’ll need a sharp eye for detail and be able to quickly and accurately interpret and communicate complex information. You will provide the president, senior officers and senior staff with public affairs advice, brief them for meetings and play an active role in engaging external stakeholders in NHS systems and the wider sector yourself.

The policy and campaigns team – which is part of the wider communications, policy and research directorate – is a fast paced, collaborative and innovative environment. You will help us shape our objectives and continuously improve how we work.

Responsibilities

• Maintaining a proactive awareness of issues within the UK health sector, politics and the media and identifying opportunities for influencing and policy development
• Working proactively to identify opportunities for parliamentary engagement to grow the profile of the organisation.
• Building and owning relationships with Ministers Parliamentarians, their staff and civil servants, arms-length bodies and other sector stakeholders organisations relevant to their policy and campaigns aims.
• Providing public affairs advice to senior officers and staff, as well as their boards, committees and other activities as appropriate
• Managing a robust horizon scanning and political intelligence monitoring service to the senior officers, senior staff and the organisation as a whole.
• Owning a policy portfolio and developing proactive and reactive policy positions, working in partnership with senior officers, their members, communications colleagues and other staff and organisations. 
• Working flexibly and proactively without close supervision, undertaking a range of work such as writing briefings, letters, policy positions and consultation responses.
• Working with the media team to develop our client's voice with communications approaches that ensure high impact for their influencing and campaigns work.
• Preparing senior officers and staff for stakeholder meetings, supporting them in those meetings and yourself representing the organisation at meetings and events.
• Managing an adviser and developing them to the best of their ability.
• Any other duties commensurate with your post, including deputising for the head of policy and campaigns and executive/deputy directors of communications, policy and research, and managing budgets.

Experience

You will

• a strong background in public affairs, policy development and effective influencing in Westminster and UK government
• significant experience of developing and delivering successful influencing campaigns and having used a range of public affairs tactics, including the media, to achieve policy change
• significant experience of the policy development process and understanding of how to influence national and/or arms-length body policy processes. 
• excellent writing skills and experience of producing briefings, consultation responses and other communications on behalf of an organisation and senior people
• strong experience of giving advice to senior people, getting buy-in for your ideas and influencing opinion internally
• strong experience of successfully managing competing views, priorities and interests to achieve your aims. 
• be able to quickly develop positive and effective working relationships with a diverse range of people, including those at senior level
• experience of successfully managing high profile issues, relationships and events
• acting on your own initiative to develop new work, proposing reasonable and realistic solutions
• understand the importance of and be committed to involving a diverse range of organisations and people in developing and delivering campaigns.

You may have experience of

• health and/or social care policy
• influencing the Senedd
• communications management
• working in a membership organisation and involving members in advocacy
• budget management

Closing date: 05 May 2026

Interviewing date: 18 May 2026

Our client positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity. 

Our client is all about their people – their members, staff, volunteers and leaders. They educate, influence and collaborate to improve health and healthcare for everyone and know they can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into their community people who represent the 21st-century medical workforce and the diverse population of patients they serve is a priority for us.

Our client is an education charity and social enterprise who celebrated its 25th Birthday in March 2025. Their ambitions for the future address some of the most pressing issues of our time: nature conservation, social cohesion and climate adaptation. The organisation’s work matters and to achieve their sustainable growth strategy, they will hire a new Director of Philanthropy and Prospectus is leading the search.

Director of Philanthropy
£80,000
Permanent
Location: Cornwall or London (with an expectation that the postholder will make regular visits to the Cornwall site)

The Director of Philanthropy will lead the major donor and individual giving strategy. This is a pivotal role in a growing team, responsible for securing transformational gifts from high-net work individuals and developing the organisation’s philanthropic culture at scale. You will develop a refreshed Patrons scale and forge powerful relationships that fuel the mission locally, nationally, and globally.

The postholder will be a senior leader with a proven track record in securing major donations and the effective management of relationships with high-net worth individuals. You will have extensive relationship building skills with strong knowledge on how to cultivate relationships to encourage philanthropic giving at the highest level required.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Ryan Burdock at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.      
 
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

What if you could be the person who transforms how hundreds of colleagues across the UK's leading dementia charity use financial systems every day? As a Finance Systems Officer at Alzheimer's Society, you'll play a vital role in embedding and improving our finance systems, ensuring colleagues have the tools, knowledge and confidence to deliver financial excellence as we work to end the devastation caused by dementia.

As Finance Systems Officer, you'll be the person colleagues turn to for our Unit4 Enterprise Resource Planning (ERP) system support. Resolving queries, building expertise, and championing system adoption across our Finance & Assurance directorate. This is an exciting career development opportunity where you'll have endless capacity to grow deep technical expertise in ERP and business systems while simultaneously developing your business partnering skills across both systems technology and finance operations. Every day brings new challenges to solve, new knowledge to gain, and new relationships to build as you become the go-to expert who bridges the gap between technology and people.

As a valued member of our Finance & Assurance directorate, you'll be part of a team that's transforming how we deliver financial partnership across the organisation. We're on an ambitious journey to become the Society's single point of financial truth, trusted partners and credible experts who enable the organisation to make faster, better-informed decisions. This is where your systems expertise meets meaningful impact, directly enabling us to focus on what matters most: transforming lives affected by dementia.

Day-to-day, you'll answer questions, solve problems, and steadily deepen your expertise whilst being the trusted specialist colleagues rely on. You'll create guides and resources that make the complex simple. You'll run sessions that build skills and confidence, and work alongside the systems accountant to make our finance systems better, more integrated, and more effective. You'll collaborate with Unit4 specialists, our in-house IT colleagues, and Finance team members across the Society, managing your own priorities autonomously while being proactive in driving things forward.

About you

You have a proven foundation in ERP environments and you're eager to develop your career. You're someone who thrives on solving problems, explaining complex matters clearly, and helping people feel confident using technology. You understand that great systems support isn't just about fixing issues. It's about empowering colleagues, improving processes, and driving consistent adoption of best practice.

You'll have:

- Experience working with an ERP system, with genuine curiosity to develop specialist knowledge (Unit4 experience is a bonus, but your appetite to learn matters most).
- Effective analytical and troubleshooting skills, paired with experience using reporting tools such as Power BI, Excel, or ERP-native reporting modules to surface insight from finance data.
- A track record of building relationships and delivering excellent service or partnership, with a focus on improving how people experience and understand systems.
- Demonstrated grounding in accounting or finance processes, ideally gained in a large organisation.
- Proven ability to create clear guides, resources or training content that makes technical topics accessible.
- Confidence working independently while also thriving in collaborative environments, taking initiative and seeing things through.

What you\'ll focus on

- Being the primary contact for Unit4 and system queries, efficiently resolving issues and knowing when to escalate more complex challenges.
- Growing into a trusted Unit4 specialist by continuously expanding your knowledge and actively helping colleagues across the Society.
- Producing clear, helpful guides, FAQs and training resources that give colleagues the confidence to use our systems effectively.
- Supporting reporting improvements by helping to build, refine and maintain reports and dashboards that give colleagues the insight they need, using tools such as Excel, Power BI and our ERPs reporting modules.
- Running engagement and training sessions that boost understanding, capability and compliance with our finance systems.
- Championing good practice and confidently challenging off-system workarounds so colleagues get the full benefit of the functionality available to them.
- Supporting the integrity of our finance data and system structure, including the chart of accounts, role permissions and change logs, under the direction of the systems accountant.
- Working with the Systems Accountant on upgrades, testing and integration projects to ensure everything runs smoothly.
- Partnering with Finance colleagues and IT teams to monitor how systems perform, address issues quickly, and strengthen our single source of financial truth.

Can you see yourself as the systems expert who transforms how colleagues engage with finance technology? Are you ready to take ownership, learn continuously, and become the trusted partner who helps the Society gain maximum benefit from our systems? Can you bring both technical capability and genuine partnership to ensure our finance systems enable our mission to end the devastation of dementia?

Important dates

- The deadline for applications is 23:59 on Monday 4th May.
- A one-hour task will be carried out virtually W/C 11th May.
- Interviews will begin W/C 18th May and will consist of one stage taking place virtually.

About the Role

Main Responsibilities

• Interview clients using sensitive listening and questioning skills in order to allow clients to explain their problem(s) and empower them to set their own priorities.

• Use the Citizens Advice Adviser Net website to find, interpret and communicate the relevant  information.

• Research and explore options and implications so that clients can make informed decisions.

• Act for the client where necessary by calculating, negotiating, drafting or writing letters and telephoning.

• Negotiate with third parties such as statutory and non-statutory bodies as appropriate.

• Up to date knowledge of welfare benefits and demonstratable evidence of competence in providing benefits advice to clients in an audited environment.

• Refer internally or to other specialist services as appropriate, including but not limited to welfare, debt, housing and link work support services

• Ensure that all work conforms to the organisations’ office manual and the Citizens Advice quality standard and any other funding requirements, as appropriate.

• Ensure that work reflects and supports the Citizens Advice Service’s equality and diversity strategy.

• Maintain detailed case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation.

Social policy

• Assist with social policy work by providing information about clients' circumstances through the appropriate channel.

• Alert clients to social policy options.

Professional development

• Keep up to date with legislation, policies and procedures and undertake appropriate training.

• Read relevant publications.

• Attend relevant internal and external meetings as agreed with the line manager.

• Prepare for and attend supervision sessions/team meetings/staff meetings as appropriate.

Other duties and responsibilities

• Complete the required training to comply with quality assurance processes.

• Carry out any other tasks that may be within the scope of the post to ensure the effective delivery and development of the service.

• Demonstrate commitment to the aims and policies of the Citizens Advice service.

• Abide by health and safety guidelines and share responsibility for own safety and that of colleagues.

About us

Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.

CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.

We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.

Role Overview:
The Talent Set is delighted to partner with a well-established health charity on an exciting Senior Legacy Marketing Manager role. This position offers the opportunity to lead impactful legacy and in-memory marketing strategies that drive long-term income and supporter engagement.

Key Responsibilities:

• Develop and deliver strategic plans for gifts in Wills and in-memory fundraising, aligning with organisational income targets.
• Lead and motivate a diverse team including two direct line reports, fostering a high-performance and collaborative environment.
• Oversee multichannel campaigns, including innovative initiatives like a new TV campaign, ensuring timely delivery within budget and brand guidelines.
• Manage relationships with external agencies and internal stakeholders to optimise campaign success and supporter experience.
• Drive stewardship initiatives to strengthen supporter relationships and maximise long-term value.
• Lead budget planning, forecasting, and resource allocation, enhancing team capabilities in financial management.
• Contribute to operational planning and implement the organisation’s new in-memory strategy, ensuring cross-team alignment.

Person Specification:

• Proven experience managing gifts in Wills or in-memory fundraising teams within a charity or similar environment.
• Strong knowledge of the fundraising landscape, with the ability to develop innovative and effective marketing strategies.
• Excellent communication, organisation, and stakeholder management skills.
• Skilled in project and budget management, with a track record of achieving financial targets.
• Experienced in CRM systems, preferably Salesforce, for supporter segmentation and data analysis.
• Effective people manager who motivates teams and develops talent.
• Ability to manage multiple priorities with attention to detail and tactful diplomacy.

What’s on Offer:

• Salary: £48,000 to £53,000
• Location: Hybrid – Cambridge
• Contract: Initial 9 months

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Trusts manager

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

About the role

We are looking for a Trusts Manager to join our High Value Relationships team and help secure transformational funding for our work with disabled people with complex needs. This is a hybrid role, working 2-3 days in our London office.

Working closely with the Head of High Value Relationships and colleagues across Sense, you will contribute to the development and delivery of our high value fundraising strategy. You will manage a varied portfolio of trust and foundation funders, from early-stage research through to proposal submission, stewardship and reporting.

This role is ideal for an experienced trusts fundraiser who enjoys building relationships, writing compelling proposals, and working collaboratively to bring impactful projects to life.

Key responsibilities

• Develop and manage a strong pipeline of trust and foundation prospects to meet income targets.
• Research and identify new funding opportunities aligned to Sense’s priorities and unfunded projects.
• Lead the development and submission of high-quality funding applications, including six-figure-plus proposals.
• Build and maintain relationships with Trustees and key funder contacts.
• Lead or support the management of grants, ensuring compliance, quality assurance and timely reporting.
• Act as the primary point of contact for a portfolio of key funders.
• Monitor and report on progress against personal income targets and budgets.
• Work collaboratively with colleagues across Fundraising, Marketing and operational teams to develop strong funding propositions.

About you

You will bring:

• Proven experience generating income and meeting targets in a high value fundraising role.
• Direct experience of developing and submitting six-figure-plus trust and foundation proposals.
• Experience managing a trusts and foundations pipeline and identifying new funding opportunities.
• Strong relationship-building skills, including engaging senior leaders and supporters.
• Experience creating compelling stewardship plans and managing funder relationships.
• Excellent written communication skills, with the ability to write persuasive, impactful proposals and reports.
• Strong numerical skills, including budgeting and financial reporting.

Desirable

• Experience working in disability, health, education or social care charities.
• Experience using a CRM system.
• Knowledge of trust and foundation funding trends.

About Sense

We believe that every disabled person should have the opportunity to connect with others and be included in the world. We use our knowledge and expertise to deliver personalised, creative and flexible support at every stage of life. Sense is proud to be a disability confident leader.

Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.

If you share these values and want to lead a function that helps a truly meaningful organisation deliver more impact, we’d love to hear from you.

To apply

Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview, in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly.  We would recommend that you read the job description and person specification before applying. 

Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.

No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.

• Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.
• For this role we particularly welcome applications from candidates from underrepresented Global Majority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential

Job title: Trusts and Grants Coordinator  
Contract: 12-month fixed term contract (maternity cover)
Hours: Part-time, 21 hours per week
Working pattern: Hours and days to be agreed
Location: SIA House, Milton Keynes, Hybrid working is available
Salary: £36,090 per annum, pro rata (£21,654 per annum for 21 hours per week) 

Thank you for your interest in joining our special charity! 

About Us 

The Spinal Injuries Association is committed to a singular vision: a fulfilled life for everyone affected by spinal cord injury. 

Everyone has a right to live a fulfilled life and that means the life they choose, a life that has the same opportunities as everyone else. We are the expert guiding voice for life after spinal cord injury. 

About the Role 

SIA has a large and established portfolio of charitable trusts and foundations funding our vital services for people affected by spinal cord injury. 

We are looking for a proactive, motivated individual to coordinate the trusts team activity. You will work alongside another part-time trusts and grants coordinator and jointly supervise the trusts and grants officer. 

As trusts and grants coordinator you will work with staff across the organisation to submit persuasive bids, grow and diversify our portfolio of funders, and strengthen our relationships with donors. 

Key areas of responsibility include: 

• Coordinate SIA’s trust fundraising activity by maintaining and developing a portfolio of trusts 
• Identify funding opportunities and develop compelling bids to maximise income raised from charitable trusts and foundations 
• Administer stewardship activities to grow our network of trusts to be financially, actively, and emotionally engaged with SIA 
• Line-manage the trusts and grants officer

Benefits: 

• Annual leave: 28 days per holiday year plus bank holidays, increasing to 30 days after two years of service (pro-rated for part time employees) 
• Access to Group pension scheme (6% employer contribution) 
• Access to Group life assurance scheme 
• Access to Healthcare cash plan 
• Access to discounted gym membership 
• Access to Employee assistance programme (EAP) 
• Employee volunteer days 
• Free car parking at SIA House 
• Investing in our people – all members of staff are encouraged to discuss their development plans and aspirations with their line manager. A budget is available for talent development 

This is a 12-month fixed term position to cover maternity leave. The role is due to commence 1st July 2026. 

Closing date: Monday 11 May 2026, 9am  
Interview date: Friday 22 May 2026 at SIA House, Milton Keynes 

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

At SIA, we value diversity. We are committed to providing an inclusive and supportive environment as we believe diversity fosters a more innovative, creative, and caring culture.

We are striving to create a culture that fully represents all the communities we serve. We are an equal opportunity employer, and all applicants will be considered for employment regardless of race, age, ethnicity, religion, sexual orientation, gender, gender identity, family or parental status, or disability status.

Disabled candidates who meet the standard job criteria will be offered a guaranteed interview. Fully remote working considered for the right applicant.

No agencies please.