1,285 Supporter development manager jobs

Hours:  36 hours per week on a rota basis covering daytime Recovery Space hours of 9am-5pm, 7 days per week. Weekend working is required (every other weekend)

Responsible to: Recovery Space Manager.

Location: Croydon Health and Wellbeing Space in the Whitgift Centre.

Main purpose of job:

The aim of the service is to divert people away from Emergency Department. The Recovery Space Workers provide a non-clinical, warm and welcoming setting to support individuals in crisis, assess their needs, provide emotional support and to help develop coping strategies.

The day crisis worker role involves running 1:1 sessions with clients, supporting the with the drop-in at the Croydon Health and Wellbeing Space, where clients in crisis can drop-in for immediate support between 10am-1pm on Monday-Saturday, running group sessions promoting coping skills to clients, engaging in managerial and clinical supervisions, engaging in team meetings and completing administrative duties as required.

For more information, please see the attached job description.

The Youth Adventure Trust is a youth development charity working with vulnerable young people aged 11 to 16 years old from Somerset, Wiltshire and Swindon. Our outdoor activity based YAT Adventure Programme enables young people to challenge themselves, experience success, learn to go beyond their own expectations and grow in confidence. Through a series of residential camps and day activities they are able to build resilience, self esteem and develop social and life skills. The YAT Resilience Programme works to the same outcomes through a year long programme of monthly activities, home-based challenges and reflective practice. Our Mentoring Programme works with those young people in need of some additional individualised support at the end of our other programmes. The Trust’s Bursary Programme is open to all those young people who have completed an initial programme, in order to assist their next steps into further activities. Our aim is to make a lasting improvement to the lives of vulnerable young people. All our services are provided completely free of charge to the young people who are nominated by schools and other youth organisations to take part. 

The Role

We are looking for an experienced, dynamic and motivated Programme Manager to support, deliver and manage our outdoor based development programmes. 

Responsibilities will include:

• Acting as the key point of contact to organise, deliver and oversee the programme to a group of young people, including managing and supporting activity days and residential adventures throughout the year.

• Recruiting young people to the programme, working in collaboration with our referral partners including schools and other organisations, ensuring all involved have an excellent understanding, relationship and experience with the Youth Adventure Trust.

• Working in partnership with the young people’s families to promote full attendance, effective participation and ensure they have all the information they require. 

• Carrying out direct work with young people to help support their needs and fulfil the Youth Adventure Trust’s aims.

• Providing ongoing feedback to young people, parents, carers and schools.

• Supporting the effective monitoring of the programme and measurement of young people’s developmental outcomes.

• Working with the Mentoring Managers to select and support young people moving on to the Mentoring Programme, and promote take up of the Bursary Programme. 

• Ensuring the highest standards of support, safety and safeguarding across the programme and all aspects of the Youth Adventure Trust’s work.

• Completing the day-to-day administration and management of the programme. This will include maintaining a database, producing written communications and reports, information leaflets, website updates, budget monitoring, booking and negotiating with providers, and an array of detailed record keeping.

• Contributing to organisational planning and development, including supporting the development of further opportunities for young people. 

• Supporting the fundraising team through providing feedback, reports or event support.

You will also;

• Be involved in sector networking and awareness raising on behalf of the Trust.

• Act as an ambassador for the Youth Adventure Trust at all times.

The post is subject to a six months’ probationary period.

The Candidate

To be up to the challenge you’ll need an excellent understanding and a proven track record of relevant experience working with vulnerable young people. You’ll need demonstrable skills at building effective relationships with young people, parents/carers and professional organisations. You’ll need strong influencing and motivational skills; the capacity to get the best out of people and confidently deal with issues and challenges. You’ll be an excellent communicator, planner and problem solver, a strong team player and an exemplary role model. 

We need someone with:- 

• Commitment to safeguarding and dedication to promoting the welfare of young people.

• Relevant experience of managing young people, preferably in activity based and outdoor environments, as well as away from this.

• Experience in working in partnership with other professional organisations and parents/carers.

• Strong leadership and team skills to motivate, support and work alongside a team of volunteers, activity instructors and logistics staff. 

• Self-motivation with the ability to work on their own initiative to plan and manage their workload.

• Strong IT skills including experience of MS Office, web based platforms and databases.

• Excellent administrative skills and a methodical and thorough approach.

• The ability to perform well and problem solve in high-stress and changing situations. Ability to be flexible and dynamic in approach.

• Excellent communication and interpersonal skills.

• A positive attitude, high energy and enthusiasm for the work of the Youth Adventure Trust; an understanding of the positive impact outdoor adventure can have on vulnerable young people, and a desire to help inspire young lives.

In addition:-

• The ability to work flexible hours, evenings and weekends as required is essential - the role includes attending occasional trips staying away from home, and monthly weekend days working on activities. If you are looking for a predictable 9-5 work environment, this won’t be the right fit.

• The role is home-based, located in or with close proximity to Wiltshire and Somerset

• A full current driving licence and access to your own vehicle is required.

Safer Recruitment

The Youth Adventure Trust is committed to safeguarding and promoting the welfare of young people and requires all employees to share this commitment. The suitability of all prospective employees will be assessed during the recruitment process in line with this commitment and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance. 

Please be advised;

• a satisfactory Enhanced DBS Disclosure with Children’s Barred List will be required for this post;

• we will seek references on shortlisted candidates before interview, and may approach previous employers for information to verify particular experience or qualifications;

• if the applicant is shortlisted, any relevant issues arising from his or her references or application will be taken up at interview; 

• in accordance with due diligence checks, online searches may be conducted as part of the selection process on shortlisted candidates;

• if the applicant is currently working with children, on either a paid or voluntary basis, his or her current employer will be asked about disciplinary offences relating to children, including any in which the penalty is “time expired” (e.g. where a warning could no longer be taken into account in any new disciplinary hearing), and whether the applicant has been the subject of any child protection concerns, and if so, the outcome of any enquiry or disciplinary procedure. If the applicant is not currently working with children but has done so in the past, then contact will be made with that employer who will be asked about these issues; and 

• applicants should note that providing false information is an offence and could result in the application being rejected, or dismissal if the applicant has been selected, and possible referral to the police.

Please review our Safeguarding Policy available on our website.

How to Apply

Please complete the Application Form which includes the opportunity to outline why you think you are suitable for this role, making specific reference to the Role and Candidate Specifications above.

The Application Form should be returned to:

Abigail Hinds, Operations Coordinator 

Applications Closing Date: Friday 9th October at 9am

Shortlisted candidates will be notified by 5pm on Friday 9th October

Interview Date: Thursday 15th October, Frome, Somerset

A second interview will be held for selected candidates on Tuesday 27th October in the Wiltshire area. 

The Youth Adventure Trust sincerely thanks all those who apply, however only those considered for an interview will be contacted.

About Working Well Trust

Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment.

We are expanding our team of IPS Employment Advisors in our IPS service in the London Borough of Enfield. You will be based in one of NHS mental health treatment teams in Enfield Town and Edmonton areas.

This IPS service at Working Well Trust has been awarded the IPS Grow quality mark and adheres to the principles of the IPS model in supporting people in to employment.

This role will be working with clients who have mental health support needs, wanting to gain and sustain paid employment. 

Experience of employment support is not essential, it is more important that you share our passion and commitment to employment as an integral aspect of wellbeing and supporting people to find the right job for them. You will receive training on the IPS model and in supporting people with mental health issues. We welcome applications from people with lived experience of mental health, either personally or through a close contact.

You need to have a desire to support people to achieve their employment goals, and the ability to multitask and manage your workload effectively. Good organisation skills are essential for this role, in addition to an interest in mental health, and the role it plays in the workplace. The successful candidate will need to become comfortable in approaching employers, and showcase the advantages of our service in order to work with them to recruit our clients to fill vacancies and sustain employment.

This is a part time post working 17.5 hours, please note salary listed is FTE.

What you’ll be doing

You will work with clients (managing a caseload) who have mental health support needs, to assist them in securing sustainable paid employment in line with their preferences. You will deliver the IPSapproach (for which training will be given); providing person centred support and guidance to clients, whilst building positive relationships with local employers to enable clients to move into suitable employment.

You will work as part of a mental health team (NHS Trust) maintaining positive and integrated relationships, fostering a holistic approach to recovery through employment. You will work closely with clinical teams, providing a coordinated approach thatalways remainsclient led.

You will be based at one of the following NHS mental health treatment teams:

• Enfield's Early Intervention in Psychosis (EIP) service, Lucas House Edmonton
• Community Rehabilitation Team Enfield, Park Avenue, Enfield Town

You will spend up to 65% of your week working in the community of Enfield to provide localised support to residents of the Borough.

You will also be working to contract targets whilst maintaining a high-quality service.

What you’ll need

Experience in employment support is not essential. We are looking for someone who brings:

• A genuine desire to support people into meaningful employment.
• Commitment to person-centred work and either experience of or enthusiasm to learn the IPS approach.
• Confidence engaging with employers and promoting the benefits of our service.
• Good organisation skills and the ability to manage a caseload effectively.
• Beneficial (but not essential): experience working with people with mental health difficulties.
• Beneficial (but not essential): local knowledge/ experience of the Borough

What we offer

• £33,000 per year (FTE)
• 30 days annual leave plus public holidays, (FTE)
• Employer pension contribution of 6%
• Supportive environment within a growing, dedicated team
• Meaningful, rewarding work supporting people into employment
• Expenses paid for mandatory travel during work hours.
• Flexible, paid Wellbeing Hour every fortnight (FTE)

What’s next 

Before you apply, please note the following: 

• We actively recruit and carefully review all applications. Due to rapid service expansion, we have onboarded 20 external hires in the last six months. 

• To ensure we can best support the people and communities we serve, we progress applications only where candidates provide meaningful answers to the screening questions. 

• Career development is real here: in the past year, 10 colleagues have progressed internally into Senior roles, Project Lead, Team Lead, and Operations Manager positions. We value ambition and celebrate progression. 

• If you require any reasonable adjustments at the interview stage, for example due to a disability, learning difficulty or health condition, please let us know in advance so that we can make appropriate arrangements.

Working Well Trust is an equal opportunities employer and Confident about Disabilities.

If you are ready to help us build a service that supports people into meaningful work, click Apply to submit your CV and answer the screening questions. 

Start your application today and take the next step in a rewarding career. 

Closing date: Wednesday 30th September 2026 (09:00). Please note, we may be actively interviewing during this time and may close the vacancy early.

First stage interviews: 5th - 9th October 2026 (subject to change if advert closes early)

Final Stage interviews (in person in Edmonton): w/c 12th October 2026 (subject to change if advert closes early)

Considerations:

Please note: This post involves access to NHS clinical records through RiO. For confidentiality, information-governance and wellbeing reasons, successful candidates cannot be appointed within the same secondary mental health service area in which they are currently receiving care.

We will not ask applicants to disclose health information during the application or interview process. A confidential service-location conflict check will only take place following a conditional offer. Where a conflict is identified, we may explore an equivalent vacancy in another area, but alternative employment cannot be guaranteed.

Join Brightside and help transform the futures of young people facing barriers by securing the funding and partnerships that make life-changing mentoring possible. This is an exciting opportunity for an ambitious fundraiser to play a key role in growing our impact across the UK.

Brightside is the UK's leading online mentoring provider, connecting young people with relatable role models so they can make confident and informed decisions about the future. Since 2003, we've supported more than 178,000 young people and facilitated over three million messages between mentoring pairs on our safe and secure online mentoring platform.

We're looking for a talented Fundraising and Partnerships Manager to help deliver our growth ambitions. Working closely with the CEO and Senior Partnerships Manager, you'll play a key role in securing the funding and partnerships that enable Brightside to expand its reach and impact.

What you'll be doing

• Identifying funding opportunities from trusts and foundations
• Writing compelling grant applications, proposals and reports
• Building and managing a strong pipeline of prospective funders
• Supporting stewardship and relationship management with funders and partners
• Contributing to wider partnership and philanthropy activity, including prospect research and proposal development

What we're looking for

• A proven track record of securing grants from trusts and foundations
• Excellent bid-writing and written communication skills
• Experience managing fundraising pipelines and multiple deadlines
• Strong relationship-building and organisational skills
• A passion for creating opportunities for young people and strong alignment with Brightside's mission and values

Why join us?

• Remote working, with opportunities to connect in person
• Flexible working arrangements
• A friendly, ambitious and supportive team culture
• The opportunity to help more young people access the support, networks and confidence they need to succeed

For full details of the role, responsibilities, person specification, benefits and application process, please see the attached job description.

EASST is an international NGO promoting road safety and sustainable mobility across Eastern Europe and Central Asia.

We believe local voices are essential to saving lives and bringing lasting change so we form long term partnerships with local civil society organisations, uniting their on-the-ground knowledge with national and international expertise to deliver evidence-based solutions that are grounded in the local reality.

Across our region, fatality rates are more than twice the European average and can cost up to 4% GDP, yet road safety still doesn't get the priority or investment it needs.

Today, rapidly escalating vehicle numbers are straining urban infrastructure, challenging existing road safety frameworks, and contributing to poor air quality and higher carbon emissions.

Our projects are focused on long-term change, connecting the dots between road safety and sustainable mobility and supporting communities in the transition toward safer, more inclusive transport networks that reduce casualties, strengthen climate resilience, and support sustainable economic growth.

EASST also operates EASST Expertise Ltd, an international road safety consultancy and wholly owned trading subsidiary. EASST Expertise draws on a wide network of specialists to support, advise and manage road safety projects across the world, with all surplus revenues returned to support EASST's charitable work.

Why join EASST?

EASST is a small organisation, and this is a varied role with significant responsibility. You will have the opportunity to work across the full project cycle, from developing new ideas and proposals through to delivery, evaluation and learning. You will work directly with our partners across the region, international experts and major funders, and have real scope to influence how our programmes develop.

Working in a small team means being prepared to get involved across different areas of our work and to take responsibility when needed. In return, the role offers considerable autonomy and variety, and the opportunity to see the direct impact of your work.

Role overview

As Programmes Manager, you will play a central role in EASST’s small team, managing a varied portfolio of road safety and sustainable mobility projects across Eastern Europe and Central Asia. Reporting to the Director General, you will take responsibility for projects across their full lifecycle – from project development and planning through to delivery, monitoring, reporting and evaluation.

Working closely with our network of local civil society partners, you will ensure projects are delivered on time, on budget and to a high technical standard. You will build strong, trusted relationships with our local civil society partners, support their organisational and technical development, and combine their on-the-ground knowledge with international technical expertise to influence policy and practice.

This is a hands-on role in a small organisation. Alongside managing programmes, you will contribute to new business development, organisational strategy and wider EASST activities as needed.

Key responsibilities

• Manage a portfolio of road safety and sustainable mobility projects across EASST's partner countries, ensuring high-quality delivery against agreed objectives, timelines and budgets.
• Oversee project planning, work plans and budgets, monitoring progress and flagging risks or delays early, with proposed solutions.
• Ensure projects are technically sound, evidence-based and aligned with international road safety good practice.
• Support the development of new project proposals and concept notes, including budgeting, log frames/theories of change, and donor-specific requirements.
• Build and maintain strong, trusted relationships with partner organisations, supporting them to strengthen organisational and technical capacity, including through monitoring visits and technical support missions.
• Develop and maintain project monitoring frameworks, tracking outputs, outcomes and impact, and capturing lessons learned to inform future programme design.
• Prepare high-quality narrative and financial reports for donors, ensuring accuracy and compliance with requirements and deadlines.
• Manage project budgets and financial compliance, working with the Director of Operations and Finance to monitor spend and forecast against donor rules.
• Identify and manage programmatic, financial, reputational and safeguarding risks, ensuring compliance with EASST's policies throughout.
• Collaborate with colleagues across EASST and represent EASST with donors, partners and other stakeholders, contributing to organisational strategy, business development, and communications outputs as needed.

Person specification

Essential

• Proven experience managing international development or NGO programmes.
• Experience managing project budgets and donor reporting, with a good understanding of donor compliance requirements (e.g. development banks, trusts, foundations or bilateral donors).
• Experience with monitoring and evaluation frameworks and tools.
• Experience working with and supporting local civil society or partner organisations.
• Strong project management skills, including planning, monitoring and risk management.
• Excellent written and verbal communication skills, with experience producing high-quality reports and proposals.
• Ability to manage multiple projects and priorities simultaneously, working independently and as part of a small team and taking responsibility when needed.
• Cultural sensitivity and experience working across diverse international contexts.
• Willingness and ability to travel internationally.

Highly desirable

• Experience of road safety programmes and a strong understanding of road safety principles, data and evidence-based interventions.
• Experience of sustainable mobility programmes, including areas such as active travel, inclusive mobility, public transport or low-carbon transport.
• Experience working in Eastern Europe and Central Asia, or a comparable region.
• Experience of new business development or proposal writing for institutional donors.

Desirable

• Russian and/or another regional language.
• Degree or professional qualification in a relevant field (e.g. transport, development, public health).

Terms and Conditions

• Location: Based in the United Kingdom, with the right to work in the UK. The team currently works remotely with no office base.
• Travel: Travel may be required within the UK to Team meetings as well as within the region served by EASST and to conferences and other events.
• Hours: This is a full-time post. Some flexibility will be required to accommodate international travel and occasional meetings with partners and funders across different time zones.
• Salary: The salary offered for this post is £40–50K (depending on experience) plus 10% pension contribution and 30 days holiday per year.

We recognise that excellent candidates may not meet every aspect of the person specification. If you have strong international programme management experience and believe your skills and experience could transfer well to EASST's road safety and sustainable mobility work, we would encourage you to apply.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: London based, with hybrid working in line with Crisis’ Hybrid Working Policy

You will be joining a team dedicated to raising vital year-round income and making Crisis supporters feel valued and inspired. This role will support the delivery of our Mid-Value Programme, as we continue to grow this crucial source of sustainable income and inspire more supporters to deepen their commitment to ending homelessness.

About the role
Mid-value giving sits at the heart of our new Brand, Marketing and Fundraising Strategy as one of our highest-priority income streams. As an Individual Giving Executive, you’ll play a key role in managing one-to-one and one-to-many relationships with Crisis mid-value supporters, delivering excellent supporter care to deepen engagement and build financial commitment, and supporting the multi-channel programme that delivers tangible impact for Crisis and bring people closer to our mission to end homelessness.

As we evaluate and refine our Mid-value offer to supporters, you’ll be using creativity and innovation to develop campaigns, communications, and engagement opportunities to inspire people with this way of giving. By collaborating with colleagues from across the organisation and our trusted partners, you’ll be bold in delivering an impactful stewardship programme that nurtures our supporters’ consideration and creates new opportunities for them to feel valued. You’ll take an equitable approach in sharing stories of people experiencing homelessness, to deepen our supporters’ engagement and bring them closer to our mission.

About you
We’re looking for a fundraiser with experience delivering in-person, one to one stewardship, ideally within a philanthropy or high-value context. You’ll be an organised project manager and excellent communicator across multiple channels and be comfortable having thoughtful and tactful conversations with our supporters.

We are a dynamic team that delivers results and are in the process of re-designing our mid-value programme for Crisis. So we’re looking for someone who can learn quickly and happy to get involved with multiple projects straight away. To be successful in this role you will:

• be a confident communicator, whether writing persuasively for a specific audience, speaking one-to-one with a Crisis supporter, or organising events for Crisis mid-value supporters.
• have knowledge of higher-value and philanthropy giving programmes.
• be an effective project manager, with experience working in direct marketing, ideally within a fundraising environment.
• enjoy thinking creatively and using storytelling to bring complex issues to life.
• be comfortable using digital platforms and technology, and working with data to improve outcomes.
• take an organised and proactive approach to managing your workload and balancing different priorities.
• be a solutions-focused problem solver who is ready to adapt to a changing environment.

Previous experience in fundraising or stewardship is essential, ideally within a higher-value/philanthropy context. Most of all we’re looking for a candidate who’s passionate about ending homelessness and can play an active role in a busy, diverse and dynamic team.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay
• Flexible working around the core hours 10am-4pm
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 4 October 2026 at23:55

Interview process: Competency based interview

Interview date and location: Monday 12 and Tuesday 13 October 2026, online via Teams

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Talent Acquisition team who will be happy to help.

For more information about our work please visitour website.
Registered Charity Numbers: E&W1082947, SC040094

The role

At Cruse, our strategy, sets out our charity’s plans to grow our income and build on our expertise and unique position in the sector. We provide expert bereavement and grief information and support, and our charity has been supporting people for over 65 years. We support adults, children and young people across England, Wales and Northern Ireland, through our national services, over 80 local branches and online information about grief and bereavement.

You will take the lead role in proactively researching and building a strong pipeline of opportunities, securing and growing income from charitable trusts and foundations, taking on a leadership role in working with senior external and internal stakeholders including funders and teams across the organisation to develop and submit compelling projects and proposals. The role will include the line management of the Trust and Foundation Team and ensure the creation of high-quality applications, ambitious cultivation of donors across key portfolio areas and consistent and appropriate, stewardship of funders.

How to apply

Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages. Please note that if you application does not include both a CV and covering letter, your application may not be considered. 

The closing date for applications is 25 September 2026 with interviews taking place week commencing 5 October 2026. We reserve the right to close the advert early, as interviews will be held as suitable candidates apply.

Please be advised that if you do not hear from us by 5 October 2026, unfortunately on this occasion you have not been shortlisted.

Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.

Criminal Record Checks

All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online:

Applicants in England and Wales: DBS Code of Practice

Applicants in Northern Ireland: AccessNI Code of Practice

Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders’ Policy & Handling Criminal Record Check Data Policy are available on request by email.

We comply with all relevant data protection legislation and process your data fairly.

ABOUT OUR ORGANISATION

Womankind Worldwide is a global women's rights organisation working in partnership with women's rights movements and organisations to transform the lives of women and girls. We strengthen and support women's movements in our focus countries in Africa and Asia, and take collective action at regional and global levels, to ensure women's voices are heard, their rights are realised, and their lives are free from violence. Currently, Womankind has staff based in Kenya and the UK. This position can be based in Kenya or the UK. You must have the right to work in either Kenya or the UK to apply for this role, in line with the laws and regulations of these countries.

ABOUT THE STAND PROJECT

Strengthening Activists and Defenders: A Global Feminist Initiative to Strengthen Women Human Rights Defenders (STAND) is a Norad-funded, three-year project working across six countries (Afghanistan, Ethiopia, Kenya, Nepal, Uganda and Zimbabwe) to protect and strengthen feminist movements of Women Human Rights Defenders (WHRDs) in a climate of shrinking civic space and rising anti-rights backlash. Womankind leads the STAND partnership, working with seven implementing partners including AWN (Afghanistan), EWLA (Ethiopia), YWLI (Kenya), WHR (Nepal), WIPC (Uganda) and WCoZ (Zimbabwe).

Role Purpose:

The STAND Programme Manager leads the day-to-day coordination of the STAND partnership at Womankind, ensuring the project is delivered to a high standard across all six countries, on time, within budget and in line with donor requirements. Working closely with the seven STAND partners and Womankind's Grantmaking and Feminist Partnerships (GFP), Fundraising & Marketing (F&M), Finance, Policy and Advocacy (P&A), and Communications teams, the role holder coordinates, financial monitoring, programme reporting, Monitoring, Evaluation and Learning (MEL) implementation and cross-country learning. Strategic, contractual and high-risk matters are escalated to the Director of Grantmaking and Feminist Partnerships. The role ensures that feminist, safeguarding and risk-aware approaches are embedded throughout the project, working in coordination with relevant Womankind's teams.

Areas of responsibility:

Programme and Partnership Management

• Lead day-to-day management and coordination of the STAND project at Womankind, Coordinate the sub-grant lifecycle with STAND partners,

• Coordinate and deliver the project events, building cross-country solidarity and exchange between partners.

• Lead the internal coordination and project management of STAND, bringing relevant teams together, clarifying responsibilities, and documenting and communicating progress, risks and learning to colleagues and leadership.

• Coordinate cross-regional learning with Regional Managers to strengthen Womankind’s grantmaking and partnership practice.

Donor Compliance, Finance and Risk Management

• Coordinate donor reporting and compliance, working with Fundraising and Marketing, Finance and partners to ensure accurate and timely submissions.

• Oversee programme budgets, expenditure, forecasts and grant amendments, escalating significant financial or compliance issues.

• Maintain effective project management, risk and audit systems, including risks arising from insecure and restrictive operating contexts.

Monitoring, Evaluation and Learning

• Coordinate implementation of the project's MEL framework with the MEL Manager, supporting partners to establish baselines, track results and use evidence to strengthen delivery.

• Coordinate the planning and delivery of STAND shared learning spaces and partner convenings in close collaboration with the MEL Manager and Regional GFP Managers and the Advocacy Manager.

• Ensure that evidence and learning from STAND contribute to Womankind’s wider organisational knowledge and practice.

Partner Institutional Strengthening and Safeguarding

• Coordinate partner-led organisational strengthening, including safeguarding, governance, financial management, risk management and information security.

• Work with relevant teams to ensure safeguarding, data protection, wellbeing and protection considerations are embedded across the programme.

Advocacy, Communications and Representation

• Collaborate with the P&A Manager assigned to the project to support partners and WHRDs to engage in regional and international advocacy spaces.

• Work in conjunction with the P&A Manager assigned to the project to ensure the STAND project and Womankind are represented in relevant external fora, and relationships with peer organisations and networks working on WHRD protection are cultivated

• Work with the Communications team to coordinate STAND’s internal and external communications to disseminate learning and strengthen the visibility of WHRD’s.

Travel and working arrangements:

• International travel to STAND project countries and other relevant locations will be required, where safe and operationally feasible. All travel will be subject to appropriate risk assessment and security arrangements.

• Given the six-country, multi-time-zone scope of the role, occasional early-morning or evening meetings should be expected.

Key relationships and collaboration:

Internally: Grantmaking and Feminist Partnership team, Policy and Advocacy Team, MEL Manager; Finance Team, Fundraising Team & Communications Team. Externally: STAND partners (AWN, EWLA, YWLI, WHR, WIPC, WCoZ); Norad; WHRD networks and coalitions

PERSON SPECIFICATION:

Qualification and training:

• A relevant degree or equivalent professional experience in international development, gender studies, human rights, social sciences, or a related field.

• Training or demonstrated learning in feminist approaches to MEL, programme management and Grantmaking; women's rights, gender equality, or human rights defence (formal or informal).

• Safeguarding training or demonstrated experience applying survivor-centred and trauma-informed approaches.

• Training or practical experience in programme/project cycle management, ideally with statutory or institutional donors.

Essential Experience:

• Experience managing multi-country, donor-funded programmes or consortia throughout the project cycle, including work planning, partner coordination and reporting against shared outcomes and deadlines.

• Experience managing substantial multi-partner budgets and forecasts, with a strong understanding of statutory donor compliance and reporting requirements. Experience with Norad or a similar donor would be an advantage.

• Demonstrable MEL experience, including tracking results, supporting partners to generate and use evidence, and coordinating cross-country learning and exchange.

• Direct experience working with WRO’s, feminist movements and/or WHRDs.

• Experience managing programme risk and adapting delivery in politically sensitive, insecure or rapidly changing contexts.

• Experience applying safeguarding and ethical data-management principles, including the secure handling of sensitive information and survivor-centred responses to risk.

Desirable:

• Experience working with organizations, movements or activists in at least one STAND project country.

• Knowledge of protection mechanisms for human rights defenders operating in restrictive or shrinking civic space.

• Experience engaging donors or representing programmes in regional or international advocacy spaces.

Knowledge and Skills:

• Strong commitment to feminist values and women’s rights, with an understanding of intersectional and anti-racist approaches.

• Excellent written and verbal communication skills, including the ability to analyze evidence, produce clear reports and communicate complex issues simply.

• Strong coordination, facilitation and relationship-building skills, with the ability to work respectfully across cultures and power dynamics.

• Sound judgement and integrity, with the ability to navigate sensitive issues and competing donor, organisational and partner priorities while upholding feminist partnership principles.

All posts are expected to contribute towards developing a supportive working environment, to demonstrate a commitment to inclusion, professionalism and respect, transparency and accountability and to uphold quality standards as outlined in policies and procedures, and in compliance with Womankind Worldwide's Equal Opportunities Policy.

The role also undertakes other responsibilities not outlined above which are commensurate with a role of this nature and which have been discussed an accountability and to uphold quality standards as outlined in policies and procedures, and in compliance with Womankind Worldwide's Equal Opportunities Policy.

The role also undertakes other responsibilities not outlined above which are commensurate with a role of this nature and which have been discussed and agreed with the line manager.

Working hours: 3 days per week (0.6 FTE)

Reporting to: Director of Grantmaking and Feminist Partnership

Grade/Level: 3

Contract: 3 year fixed term

Community Youth Work Manager

Oasis Community Hub, Waterloo

Hours: 40 hours per week

Contract type: 1-year fixed term

Salary: £34,030 per annum (including London Weighting)

Supporting young people to thrive in Waterloo

Do you believe in the potential of every young person? Are you an experienced youth practitioner who can combine excellent frontline practice with leadership, strategic thinking and partnership working?

Oasis Hub Waterloo is looking for a Community Youth Work Manager to lead and develop our youth services for young people aged 10+ across North Lambeth.

Oasis Hub Waterloo has been part of the Waterloo community for more than 20 years. We’re an ambitious, inclusive and Christ-centred organisation working alongside local people to build a community where everyone is included, can contribute and can reach their potential.

Our youth service has been working with young people in North Lambeth for more than a decade. We provide accessible, supportive and trauma-responsive services that help young people build confidence, make positive choices and thrive in our community.

About the role

This is an exciting opportunity to shape and lead our youth work at a time of development

You’ll manage a small team of youth practitioners and sessional workers while staying connected to frontline delivery. You’ll oversee and deliver group activities, after-school drop-ins and one-to-one mentoring, as well as developing holiday programmes, youth leadership and social action opportunities.

You’ll also help shape the future of our youth provision, working with colleagues across Oasis Hub Waterloo to develop our 0–18 strategy and create new, collaborative services.

Partnership working is central to the role. You’ll develop strong relationships with Oasis Academy South Bank, local youth organisations, community partners and statutory services, helping connect education, health and community provision around the needs of young people.

About you

You’ll bring significant experience of working directly with young people aged 10+, alongside the skills and confidence to lead and develop a youth service.

You’ll have:

· Strong youth work practice, including group and one-to-one work.

· Experience of developing and delivering youth programmes or projects.

· Experience of managing or supervising staff, sessional workers or volunteers.

· Strong partnership and multi-agency working skills.

· A thorough understanding of safeguarding and child protection.

· Experience of monitoring, evaluating and improving services.

· Creativity, initiative and the ability to develop new opportunities for young people.

· A genuine passion for helping young people thrive.

Knowledge of youth services in Lambeth or Southwark, and experience of education, youth leadership, social action or statutory services, would be particularly welcome.

Join us

You’ll join an innovative and supportive charity where you’ll have the opportunity to make a tangible difference to young people and help shape the future of youth work in Waterloo.

Oasis is committed to inclusion and welcomes applications from people of all backgrounds.

The role includes regular evening and some weekend work and is subject to an enhanced DBS check.

As part of the package, Oasis offers:

· A pension scheme, offering 7% employer contribution.

· A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays).

· Policies which promote well-being and are family friendly.

To apply, please send your CV and a Supporting Statement (no more than two A4 pages).

Please expand on your CV in your cover letter to explain why you would be a good fit for the role.

Please include how you would balance frontline youth delivery with leadership and management responsibilities.

Please also give an example of a piece of youth work you are particularly proud of, explaining what you did and what difference it made.

Incomplete applications will not be considered. 

Completed applications should be returned by 9am Tuesday 6th October 2026.

Interviews: Date to be confirmed.

We actively encourage applications from people of all ethnic backgrounds and underrepresented groups. If you require any assistance to overcome potential barriers during the recruitment process, please let us know. 

We appreciate you may wish to use AI to support elements of your application but we strongly encourage all candidates to submit applications that genuinely reflect their own skills, achievements and lived experiences. It's what makes your application stand out!

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. 

The successful candidates must have the right to work in the UK.  Oasis cannot assist with sponsorship or visas.

Oasis supports Equal Opportunities.  Registered Charity No. 1163889

We have an exciting opportunity to lead our experienced criminal justice IDVA team, working 37.5 hours a week. This role involves both face to face and virtual support in a hybrid model of working, you will work from home and our Victim Support Office near Old Street station.

Do you want to lead a committed and inspiring team? Do you want to help make a real difference every day?

Do you want to contribute to change & improve the quality of lives of domestic abuse survivors?

Do you have resilience & adaptability? Can you work effectively with a focus on safety and customer service and care?

If yes, then we'd love to hear from you…

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the role:

This is a hybrid role, working from home with travel to the Victim Support office in Islington. As the Criminal Justice Domestic Abuse Service Manager, you will:

• effectively manage and develop a high quality, innovative and pro-active domestic abuse team.
• Work in partnership with other professionals to ensure that risk management and safeguarding duties are effectively met.
• Develop and maintain effective partnership working with statutory, private and voluntary agencies to address the issue of domestic abuse.
• Represent the service at operational multi-agency meetings, feeding back initiatives and outcomes to the team and contribute to the evaluation of the quality of activities these services offer.
• Provide a single point of proactive and regular contact for a range of professionals involved in the case of the service user.
• Comply with child protection and information sharing policies, ensuring that service users and colleagues understand and comply with the service's safeguarding framework.
• Contribute to regular service reviews which include monitoring data, evaluations, intake and output policy, and practice and work load reviews for the whole service.

You will need:

• A passion for working with victim/survivors and a thorough understanding of gender based violence and abuse.
• A thorough understanding of the dynamics of domestic abuse and harmful practices and its impact on men, women, children, families, and communities.
• Experience of managing a team delivering front line support to victims or domestic abuse or vulnerable people to a high standard.
• A track record of demonstrating and delivering a non-judgemental, anti-racist and anti-discriminatory approach to empowering victim/survivors of domestic abuse.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Finance Coordinator – join MindHBD and make a difference

Are you an experienced finance professional looking for a role where your skills genuinely support a local charity and the people we help?

Mind in Havering, Barking & Dagenham (MindHBD) is looking for a Finance Coordinator to join our team and play an important role in keeping our finances accurate, well managed and fit for purpose.

This is a hands-on role for someone who enjoys working with numbers but also wants to understand the bigger picture. You’ll be responsible for a range of day-to-day finance processes, while also supporting management accounts, budgets, forecasts, reporting and audit requirements.

You’ll work closely with managers and Directors, helping them understand their financial position, identify variances and spot potential financial risks early. You’ll also have an important role in maintaining strong financial controls, accurate records and clear audit trails.

We’re looking for someone who is qualified to AAT Level 3and has solid practical experience across bookkeeping and financial processes. You’ll need to be confident with reconciliations, accounts payable and receivable, financial reporting, Excel and accounting systems. Experience of using accounting software Sage would be essential.

We’re also looking for someone who is naturally accurate, organised and proactive – someone who will ask questions when something doesn’t look right, follow up outstanding issues and have the confidence to raise concerns where financial controls or processes need attention.Confidentiality and discretion are essential, as the role involves handling sensitive financial, employee and organisational information.

Experience in the charity or not-for-profit sector would be helpful, as would AAT Level 4 or a willingness to work towards it, but what matters most is that you have the right financial knowledge, attention to detail and approach to the role.

What you can expect from us

• A varied finance role with genuine responsibility and scope to contribute to improvements.
• The opportunity to work closely with managers and Directors across the organisation.
• The chance to develop your experience in charity finance, reporting, budgets and audit.
• A supportive team environment within a local mental health charity.
• A role where accurate and effective financial management directly supports the services we provide to local communities.

Contract: Temporary for 6 months, with the potential to become permanent subject to satisfactory performance, suitability and organisational requirements. A formal review will take place at 3 months.

Hours: Initially 21 hours per week, with the potential for this to increase.

Salary: £17.30 per hour.

Location: Harrow Lodge House, with the role based within our local organisation.

If you’re looking for a finance role where you can use your skills, take ownership and make a genuine contribution, we’d love to hear from you.

Are you passionate about making a difference to the lives of unpaid carers? 

Join the Carers’ Hub team and help create lasting, positive change for carers across Lambeth.

In this rewarding role, you will lead our Learning Disability & Neurodiversity Carers Service. You’ll have the freedom to be creative, working directly with carers to co-design and deliver a vibrant programme of 1-to-1 support, peer groups, and social activities.

What you’ll be doing:

• Shape & Deliver Support: Build a trusted programme of 1-to-1 advice, peer support, and social events for adults caring for someone with a learning disability and/or neurodiversity.

• Collaborate: Listen to carers' ideas and turn them into practical, impactful activities.

• Empower Communities: Motivate and inspire carers to connect, facilitating group discussions and building a welcoming environment.

What we are looking for:

• A Champion for Carers: A genuine passion for supporting unpaid carers and improving their wellbeing.

• A People Person: Confidence in facilitating group discussions and the ability to connect comfortably with a diverse range of people.

• Organised & Autonomous: Exceptional organisational skills, with the confidence to make decisions, solve problems, and use your initiative within a small, friendly team.

About Carers' Hub Lambeth

Unpaid carers often make huge sacrifices to look after loved ones, frequently at the expense of their own wellbeing. At Carers' Hub, we work to limit these financial, emotional, and educational challenges. We achieve this through four core workstreams:

• Raising awareness of the vital role carers play.

• Influencing local policy through community engagement.

• Improving carer wellbeing directly.

• Connecting carers to each other, support networks, and training.

Ready to apply? Please download our Job Pack for the full person specification and details on how to apply. We look forward to hearing from you!

Closing date: 9am Wednesday 7th October
Interviews will take place on Wednesday 14th October at 336 Brixton Road

Lead a service that changes lives

Do you want your leadership to have a direct and lasting impact on people affected by domestic abuse?

We are looking for an experienced, compassionate and motivated Domestic Abuse Service Manager to lead and develop our specialist services across Leicester, Leicestershire and Rutland.

This is much more than an operational management role. You will lead a committed team delivering support through safe accommodation, community and outreach services, helping ensure adults and children affected by domestic abuse receive safe, high-quality and empowering support when they need it most.

You’ll have the opportunity to shape services, strengthen partnerships and help define what excellent domestic abuse support looks like.

The opportunity

Reporting to the CEO, you will provide confident leadership across our domestic abuse services, managing a diverse team of practitioners, outreach workers, project staff, volunteers and others.

You’ll create a positive culture where staff feel valued, supported and able to deliver their best work, while maintaining high standards of safeguarding, quality and practice.

You’ll build strong relationships with police, housing, health, children’s services, courts, commissioners and voluntary sector partners, ensuring the voice, rights and safety of victim-survivors remain central.

As our Designated Safeguarding Lead, you’ll play a key role in developing a strong safeguarding culture across the organisation, ensuring concerns are managed effectively and learning leads to meaningful improvement.

You’ll also use data, outcomes and feedback to understand what is working, identify emerging needs and drive service development.

You will:

• Lead, support and develop a dedicated domestic abuse team.
• Oversee safe and effective delivery across refuge, community and outreach services.
• Champion trauma-informed, strengths-based and person-centred practice.
• Lead safeguarding for adults and children and contribute to multi-agency processes.
• Develop and deliver training on domestic abuse, safeguarding, risk and trauma-informed practice.
• Build effective relationships with commissioners and partner agencies.
• Monitor performance, analyse data and evidence the impact of our work.
• Contribute to service development, funding applications, tenders, policy and organisational learning.
• Ensure contractual, quality, health and safety and financial requirements are met.
• Promote equality, diversity, inclusion and anti-discriminatory practice.

About you

You’ll have experience of managing people and services, together with a strong understanding of domestic abuse and its impact on adults and children. Experience within domestic abuse, safeguarding, housing, social care, family support or a similar specialist service would be highly relevant.

You’ll combine strong leadership with genuine compassion. You’ll be confident managing risk and complex situations, able to challenge poor practice when necessary, and committed to developing others.

We’re looking for someone who is:

• An inspiring and supportive people manager.
• Experienced in trauma-informed, person-centred

REPORTING TO: Head of Services

RESPONSIBLE FOR: Team Leaders and other service-based roles as required

PURPOSE OF POSITION

The Service Manager will have overall responsibility for the operational leadership, quality, performance and contract delivery of both the LB Newham Core and the Intensive Support Accommodation contracts. The role will ensure a joined-up support pathway for residents with low, medium, high and complex support needs, promoting safety, stabilisation, independence, move-on and long-term tenancy sustainment.

The post-holder will lead staff teams to deliver high-quality, trauma-informed, strengths-based and person-centred support for vulnerable single homeless adults, including residents with multiple disadvantage, high levels of risk and complex support needs.

The role will set, monitor and embed clear resettlement and support standards, ensuring residents receive consistent assessment, support planning, risk management, move-on preparation and tenancy sustainment support.

The role will be accountable for safeguarding, housing management, performance reporting, quality assurance, partnership working, commissioner confidence and continuous service improvement.

What makes this role different

• Lead the full move-on journey, from pre-tenancy preparation to sustaining community accommodation, ensuring residents receive timely, effective support.

• Combine trauma informed support, tenancy sustainment, homelessness prevention, partnership working and values-led leadership to help residents build independence.

• Work with Resident Services, Intensive Housing Management team. landlords, commissioners and agencies to prevent repeat homelessness and improve outcomes.

• Lead with purpose, strengthen practice and model a learning culture rooted in Growth, Inclusion, Collaboration and Compassion.

The role will require participation in the on-call rota and occasional evening and weekend work in line with service needs.

RESPONSIBILITIES & ACCOUNTABILITIES

Key Responsibilities

• Lead the delivery supported accommodation contracts in line with commissioner expectations, contract requirements, organisational policies and agreed performance standards.

• Provide clear management oversight of service quality, safety, safeguarding, risk, incidents, complex cases and escalation.

• Ensure residents receive effective assessments, risk management, support planning, move-on planning and outcome-focused reviews.

• Set and maintain clear resettlement standards across the service, ensuring residents are supported to develop independent living skills, secure appropriate move-on options and sustain accommodation after leaving the service.

• Ensure support standards are consistently applied, including timely assessments, person-centred support plans, regular key work, outcome-focused reviews, accurate case recording and clear escalation of risk or non-engagement.

• Promote trauma-informed, strengths-based and psychologically informed practice across the service.

• Work closely with the Intensive Housing Management team to oversee housing-related support, including referrals, placements, rent accounts, Housing Benefit claims, arrears prevention, voids, licence or tenancy obligations, move-on and tenancy sustainment.

• Ensure the intensive supported accommodation service provides safe, responsive and proportionate support for residents with complex needs and high levels of risk.

• Monitor performance against contract indicators, including outcomes, safeguarding, engagement, rent accounts, move-on, tenancy sustainment, voids and resident feedback.

• Prepare accurate reports, evidence and performance commentary for commissioner monitoring, audits, inspections and service reviews.

• Lead, develop and support staff to work as one team while maintaining service-specific boundaries, contractual standards, professional accountability and Your Place values.

• Maintain effective staffing arrangements, including cover for key working, weekend, out-of-hours and intensive provision requirements.

• Build strong partnerships with commissioners, Adult Social Care, health services, substance misuse services, criminal justice partners, housing providers and community agencies.

• Use service data, resident feedback and quality assurance activity to drive improvement, demonstrate impact and evidence value for money.

• Work closely with the Quality Assurance Manager and Impact Manager to use performance data, quality assurance findings, resident feedback and outcome measures to identify trends, strengthen practice and drive continuous service improvement.

• Work flexibly to respond to urgent operational issues, safeguarding concerns, incidents, commissioner requests and service pressures.

• Embed person-centred practice and meaningful co-production with residents, ensuring services are shaped by lived experience and aligned with Your Place values of Growth, Inclusion, Collaboration and Compassion

PERSON SPECIFICATION

The successful candidate will bring the experience, knowledge, leadership skills and values needed to manage high-quality supported accommodation services and contribute effectively to the wider Your Place team.

Essential Criteria

• Experience managing or supervising staff in supported housing, homelessness, social care, community support or a similar setting.

• Ability to lead change, improve practice and support staff through service development.

• Experience supporting vulnerable homeless adults, rough sleepers or people facing multiple disadvantage.

• Strong understanding of risk, safeguarding, trauma, mental health, substance misuse, tenancy sustainment and move-on barriers.

• Experience leading services that manage challenging behaviour, anti-social behaviour, safeguarding concerns, tenancy breaches, arrears or complex risk.

• Experience of contract management, performance monitoring, quality assurance, reporting and service improvement.

• Good understanding of housing management, including arrears, voids, tenancy or licence breaches, maintenance, health and safety, and property-related risk.

• Ability to analyse performance information, identify risks and trends, produce clear reports and use data to drive improvement.

• Experience building constructive relationships with commissioners, statutory services, voluntary sector partners and internal stakeholders.

• Knowledge of person-centred, strengths-based, trauma-informed and psychologically informed support.

• Knowledge of safeguarding adults, mental capacity, confidentiality, professional boundaries, data protection, equality and diversity, and complaints handling.

• Excellent written and verbal communication skills, including clear reports, briefings and monitoring returns.

• Commitment to resident involvement, co-production, equality, diversity, inclusion and anti-discriminatory practice.

Desirable Criteria

• Experience managing commissioned homelessness or supported accommodation contract.

• Experience working within or alongside London local authority homelessness pathways.

• Experience of managing voids, referrals, move-ins, move-outs and partnership-based accommodation arrangements.

• Experience of using Home Star, In-Form, Pyramid or equivalent systems to monitor support, tenancy sustainment, risk, outcomes and case recording.

• Experience preparing for audits, inspections, commissioner reviews or contract monitoring meetings.

• Experience leading services through mobilisation, remodelling, restructure or improvement planning.

Aptitude and Behaviours

confidently use performance data, resident feedback and quality assurance learning to improve outcomes and value for money.

Provides values-led leadership and communicates clearly with staff, residents, commissioners and partners.

Use written, numerical and performance information to make sound, accountable and compliant decisions.

Involving and Including Embeds resident involvement and promotes dignity, choice, equality, inclusion and cultural competence.

Build and develop a high-performing team through clear direction, supervision, support and accountability.

Appointment is subject to an enhanced DBS check, satisfactory references and the right to work in the UK