Supporter manager jobs

Job role: Head of Finance
Salary: circa £60,000 per annum
Location: Central London / Hybrid (two days per weekonsite)
Contract: Permanent
Hours: 35 hours per week

Lead a finance function ready for its next chapter

This is an exciting opportunity for an experienced finance leader to join a well-established charity at a pivotal stage in its development. Reporting to the Finance Director and sitting on the Senior Leadership Group, you will lead the finance function, providing the financial leadership, insight and accountability needed to support organisational performance and future growth. The organisation has identified the need for stronger financial leadership, improved communication, more consistent reporting and greater accountability across finance, creating an opportunity for someone to make a lasting impact.


As the Head of Finance, you will:

• Lead the day-to-day finance function, ensuring efficient and effective financial operations.
• Manage month-end processes and produce accurate, insightful management accounts.
• Partner with budget holders and senior stakeholders to support informed decision-making.
• Monitor cash flow, financial performance and organisational resources.
• Oversee grant reporting and ensure compliance with funder requirements.
• Support budgeting, financial planning, governance and audit activities.
• Lead, support and develop the Finance Manager and wider finance team.
• Improve communication, accountability and service delivery across the finance function.

To succeed in this role, you will bring:

• Significant experience of line management working within charity finance.
• Professional accountancy qualification e.g. CIMA or ACCA
• Experience producing management accounts and leading month-end close processes.
• Experience of grant management and other statutory funding agreements
• Strong financial management and finance operations expertise.
• Experience partnering with stakeholders across an organisation.
• Excellent communication skills and the ability to explain financial information clearly to non-financial colleagues.

This role offers the opportunity to:

• Lead and improve a broad and varied finance function.
• Influence organisational performance and future direction.
• Manage and develop an established finance team.
• Join a charity with a positive, values-led culture.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Reporting to the Director of Operations and working as part of the Senior Leadership Team, you will take responsibility for effective day-to-day financial management while developing medium- and long-term plans that support Cornwall VSF’s resilience, growth and impact. You will work closely with the CEO, Trustees, colleagues, auditors, funders and external providers.

What you’ll do

· Lead financial strategy, planning, reserves, treasury management and investment strategy.

· Manage core finance operations, including payroll, accounts payable and receivable, reconciliations, cash flow, records and controls.

· Prepare monthly management accounts, forecasts, budgets and clear analysis for the Senior Leadership Team and Board.

· Lead annual accounts, external audit and statutory reporting, including Charity Commission and tax requirements.

· Oversee restricted funds and grant income, supporting applications, claims and funder reporting.

· Strengthen financial governance, systems, policies, data quality and risk management across the organisation.

· Provide robust financial appraisal, scenario modelling and advice to support services, funding bids, investment and income diversification.

About you

You will be a qualified accountant (ACA, ACCA, CIMA or equivalent) with current finance management and leadership experience. You will bring:

· Extensive experience of bookkeeping, management accounting, reporting, budgeting, forecasting and cash management.

· A strong understanding of charity or voluntary-sector finance and statutory reporting requirements.

· Excellent analytical judgement and the ability to explain complex financial information clearly.

· Advanced Excel skills and confidence using finance systems; experience of Xero and Dext would be beneficial.

· Strong planning, organisation, communication, negotiation and problem-solving skills.

· A collaborative, adaptable leadership style and a commitment to accuracy, inclusion and continuous professional development.

This is an opportunity to combine hands-on financial management with strategic influence in a small, committed team. You will help ensure Cornwall VSF remains financially sustainable, accountable and equipped to champion the VCSE sector.

Working with us

Cornwall VSF connects, supports and promotes the voluntary, community and social enterprise sector across Cornwall and the Isles of Scilly. We are looking for a qualified, experienced Financial Controller to lead our financial strategy and day-to-day finance operations, strengthen governance and provide the insight that enables confident, evidence-based decisions.

We are a small, close-knit team working with partners across Cornwall and the Isles of Scilly. The role is offered at 21 or 28 hours per week, with the final arrangement agreed with the successful applicant. Regular or occasional travel will be required, and appointment is subject to a satisfactory DBS check.

Would you like to help create a brighter future for nature? 

Wildlife and Countryside Link is a coalition of 97 environmental charities. We are looking for a Policy and Public Affairs Officer to help develop, advocate and win policy improvements for nature, with a particular focus on the marine environment. 

The Government has promised to halt the decline of wildlife and protect 30% of land and sea for nature by 2030. The marine environment is on the frontline of action – how can we restore habitats at the same time as huge investment in renewable energy? How can we restore fish stocks in a way that supports the future of coastal communities? How can we lead the way on reducing the pollution that is blighting our seas?

We are looking for an enthusiastic and dedicated Policy and Public Affairs Officer to help environmental organisations agree bold answers to key questions like these. This role will manage our marine, bycatch and marine mammal working groups to secure ambitious progress of protection and recovery of the marine environment. This is an exciting opportunity to be to work alongside some of the leading experts in marine policy to deliver joint policy that will transform nature at sea.

You will also play a key role in delivering environmental priorities to key influencers in Government and in Parliament. 

So, we are looking for someone with a keen eye for detail, a good networker with the ability to listen and negotiate, and a reasoned and convincing style of written and verbal communication, with a passion for nature conservation.

Post purpose

We are seeking an enthusiastic and organised Carer Voice and Engagement Officer to join our team at The Carers' Centre.

This rewarding role will help ensure that unpaid carers have opportunities to share their experiences, influence local services and see the impact of their involvement. Working with adult carers, young carers and young adult carers, you will coordinate participation activities that are welcoming, meaningful and inclusive.

You will build relationships with carers, colleagues and partner organisations, creating opportunities for carers to shape services, raise awareness and contribute to positive change. This is an exciting opportunity for someone who enjoys connecting people, supporting others to build confidence and ensuring lived experience helps drive improvement.

By ensuring participation is inclusive, well organised and genuinely influential, you will help strengthen the voice of carers across Bath and North East Somerset while contributing to the continued development of The Carers' Centre and the wider caring community.

Key responsibilities

Carer Voice and Participation

• Coordinate and support Carers Voice, Young Carers Council and other participation forums.
• Assist in the delivery of age-appropriate engagement activities that build confidence and participation skills.
• Encourage carers from diverse backgrounds to share their experiences and influence services.
• Ensure carers receive feedback about how their involvement has made a difference.
• Support carers to participate in service improvement, consultations and decision-making opportunities.
• Promote meaningful and inclusive involvement across all services.

Engagement and Community Connection

• Build positive relationships with carers, partners and community organisations.
• Coordinate requests for carer involvement from local services and partner organisations.
• Support carers to represent lived experience within local groups, networks and projects.
• Work with colleagues to create accessible and welcoming opportunities for involvement.
• Promote the value and impact of unpaid carers across Bath and North East Somerset.

Communications and Development

• Coordinate participation communications, updates and engagement opportunities.
• Develop positive working relationships with local organisations, community groups, statutory services and partner agencies.
• Support carers to build confidence and develop skills through training and lived experience opportunities.
• Work with colleagues to promote participation and celebrate the difference carers make.
• Encourage involvement from carers who may not traditionally engage with services.

Monitoring, Evaluation and Impact

• Maintain accurate and timely records of all interactions and support provided.
• Collect monitoring data, feedback and outcome information in line with organisational requirements.
• Support the delivery of programme evaluation activities.
• Utilise organisational systems, including Salesforce, to record activity and outcomes.

General

• Adhere to the Carers’ Charter and provide a professional carer-focused information, advice and support service.
• Encourage carers to provide feedback on The Carers’ Centre services and actively participate in shaping future delivery.
• Undertake safeguarding training, adhere to organisational safeguarding policies and follow all safeguarding procedures.
• Take responsibility for ensuring communications and record keeping comply with GDPR and data protection requirements.
• Ensure that you adopt good practice within the Carers Trust network.
• Ensure that you work within The Carers’ Centre policy framework.
• Recognise the importance of fundraising and positively contribute to organisational sustainability where appropriate.
• Undertake any other duties, in consultation with your line manager, as are consistent with the responsibilities of this post.

Youth Programmes Officer – West Midlands 

SALARY: £18,731 pro-rata including holiday pay, based on a working pattern of 30hrs/week across 4 or 5 days, and 39 weeks/year. £26,700 FTE

LOCATION: Homebased with travel within West Midlands (mainly Wolverhampton and Telford) 

HOURS: 30hrs a week, working term time only (39 weeks/year).The hours and days of coverage may be negotiable for the right candidate and experience. 

CONTRACT: Permanent

Ideal opportunity if you enjoy working with young people and want to help them be the best they can be. 

Flexible and rewarding position within a dedicated and supportive team, working together to develop teamwork, leadership, and employability skills that inspire the next generation to aim high. 

Are you looking to join an exciting organisation that’s truly making a difference?

The Jon Egging Trust are seeking a highly motivated individual with experience of working with young people, to plan and deliver inspiring teamwork, leadership and employability programmes in the West Midlands. The role involves liaising with school staff, local partners (including the Military and local businesses) and volunteers to ensure programmes meet the needs of our young people and is supported by the Regional Manager, Midlands. You will be joining a fantastically motivated and committed team of workers who are all passionate about improving the lives of young people through our specialist youth programmes.

The successful candidate will be based from home with a requirement to travel to partner schools and business sites in and around Wolverhampton and Telford. Fuel expenses are paid and travel time is included as part of working hours. Working with secondary schools to provide early support programmes, core delivery time is usually within the school working day and during school terms only. All other working hours can be managed with flexibility by the post holder to ensure that all administrative tasks are completed as required.

Across the JET team we cultivate a culture of inclusion that respects individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better outcomes for our young people. We welcome applicantswhatever your background and whatever your stage in life, so if you arereturning to the workforce after a period away,or even seeking a change of pace, please get in touch. 

About the Jon Egging Trust (JET)

At JET, we support vulnerable young people to get back on track and realise their potential; more than 30,000 young people right across the UK to date, and there’s so much more we can do. We’re an organisation that really values its people and we’re immensely proud that our team culture is based on caring and raising each other up.

Our benefits package includes:

• Flexible working

• Enhanced annual leave

• Homeworking allowance 

• Occupational pension scheme

• Occupational sickness scheme

• Special paid leave provision

• Enhanced family leave 

Download the Candidate Information Pack 

Read our Applicant Privacy Notice 

Child and adult at risk protection policy statement 

The Jon Egging Trust is committed to providing a safe and positive environment for everyone involved in its services and activities. The Trust takes its extended moral and legal duty of care very seriously in relation to children, young people, staff and volunteers. We seek to ensure the safety and wellbeing of all children and to protect them from harm or abuse when they engage in any of our activities.JET expects all employees and volunteers to share this commitment. The suitability of all prospective employees or volunteers will be assessed during the recruitment process in line with this commitment. 

To apply 

Please complete our online application form. LINK TO ATS 

The closing date is Sunday 13th September at 23.30 hrs 

Formal Interviews to be held via Teams plus an in-person session delivery at one of our partner schools in West Midlands week commencing 21st September 2026, location to be confirmed.

Questions? 

Contact through our website. 

Please note:

Due to our anonymised recruitment process, if your application is not shortlisted, we are unable to provide personalised feedback. 

To become an employee at JET, you must be able to provide evidence of your right to work in the UK and a satisfactory DBS check – enhanced with children's barred is required for this role. 

As part of our safer recruitment process, all candidates invited to a final interview will also be required to complete a confidential self-disclosure form, which allows any relevant information to be discussed in line with our safeguarding policy. 

Locations: Reading, Wokingham & West Berkshire

About the role

Working as part of a regional team, you’ll champion Parkinson’s UK in your local community by building and sustaining relationships with a diverse network of health and social care professionals, clinics, and community groups.

You’ll provide a personalised service that empowers people affected by Parkinson's, their families, and carers, to live fulfilling lives and become their own advocates in health and life wherever possible. You’ll manage a complex caseload of multiple clients simultaneously, expertly balancing needs-led support with immediate priorities like crisis intervention and end-to-end safeguarding in partnership with local services.

What you'll do

• Provide in-depth, person-centred information, guidance, and emotional and advocacy support to empower clients with health, social care, and welfare issues

• Assist clients to identify needs against benefit criteria, navigate complex processes, and provide practical support via a range of channels, including home visits and community settings

• Respond to enquiries through a range of channels and areas based on service need, managing an active client caseload while keeping accurate, up-to-date online client records in line with practice guidelines

• Recognise and respond to potential safeguarding situations using established procedures

• Answer client enquiries professionally using a jargon-free approach and within established timescales

What you'll bring

• Background and/or experience of providing health and social care information through a range of channels

• Well-developed communication skills including active listening and questioning

• Experience of supporting and empowering people with problem solving, navigating the health and social care system and participating in their own care

• Demonstrable digital competence, with experience of effective use of a range of tools including online case management systems or similar

• Live in the area specified by the role with the ability to travel and work flexibly without reliance on public transport

Please apply by sending us your CV and a detailed cover letter explaining how you meet the criteria in the "What you'll bring" section of the job description on our website.

Interviews for this role will be held online on 24 September 2026. Successful candidates will be invited to attend an in-person interview on 29 September 2026 in our London office.

Are you passionate about how the church can address homelessness?

About the role 

Our mission at Hope into Action is to empower the local church to help end homelessness. For over 15 years we’ve developed our model and grown a network in 38 locations. We know that homelessness is more than just house-lessness: people need community and friendship, as well as accommodation. 

Our Community Connect pilot project has a big vision: to extend our church-based friendship and support to those at risk of homelessness. The project will complement Hope into Action’s core model of supported housing and aligns directly with the government's strategic emphasis on community-basedsupport to preventhomelessness. 

You will be instrumental in assisting 3 initial locations (Peterborough, Norwich & Southampton) to pilot the Community Connect programme and will work with the Head of Delivery & Training to create the structures, training and processes necessary to develop and grow it in more locations. 

You will support the local Co-ordinators at each location to promote the vision, set up partnerships, recruit volunteers and receive appropriate referrals from local authorities and agencies. 

There will be a budget to work to and defined goals to deliver as we seek to grow in years 2 & 3 and to see Community Connect launched in more locations.

About you 

You will be passionate about our work to empower the church to address homelessness and you share our values. You will be able to work with members of the public, professional bodies and churches. You will be able to work with people with support needs from a wide range of backgrounds. 

Whilst offering confident leadership for Community Connect, you will be closely liasing with existing Hope into Action staff to ensure the project dovetails well with our core delivery. Additionally, you will have a good understanding of strategic planning as we keep one eye on current provision and the other on future plans for growth and national scalability. 

We love diversity and we value your unique skills, strengths, knowledge, and experience. We hope that joining our team will help you realise your potential and help us to raise our performance in empowering those we serve.

About us

Peterborough was where Hope into Action began back in 2011. We are at the forefront of providing excellent quality supported accommodation to those that need it most in the city. Partnering with 11 churches, we currently have 16 homes each serving different demographics and strong relationships with other ministries and local authorities. It’s natural it is one of our initial locations for Community Connect and we’re delighted to be working with Light Project Peterborough on this venture. 

Norwich is also a city managed directly by Hope into Action UK. With 11 homes it’s been operating since 2012 and has our most experienced Team Lead. 

Our Southampton franchise is led by City Life Church and opened in 2020, it now has 7 homes and runs some other outreach projects to those on the margins, which make it another well suited and prepared location for Community Connect.

We believe that homelessness ends in community and that the church has a unique role to play.

The Head of Policy & Influencing is responsible for shaping and delivering the Foundation’s policy and influencing strategy within the Impact on Urban Health (IoUH) directorate. The role leads the development of parliamentary and government engagement strategies, ensuring a coordinated and impactful approach across multiple programme areas.

The Head of Policy & Influencing provides strategic oversight of all influencing work, guiding Policy & Influencing Managers and the Policy & Convening Manager, and advising colleagues on how to maximise policy impact. The role drives a unified urban health influencing strategy that aligns with the Foundation’s priorities and contributes to meaningful changes in policy.

The Head of Policy & Influencing builds and maintains strong relationships with stakeholders across government, the policy sector, and partner organisations, acting as a spokesperson and creating opportunities for collaboration. The role supports senior leadership with stakeholder engagement, oversees budgets and manages a team, while ensuring diversity, equity and inclusion are embedded in all influencing activity.

Key Responsibilities 

• Develop and deliver our parliamentary and government engagement strategies across all our issue areas.
• Provide strategic oversight of programmatic influencing strategies developed by the Policy & Influencing Managers and Policy & Convening Manager, ensuring a coherent and complementary approach across all programmes. 
• Lead on our cross-programme urban health influencing strategy.
• Provide high-level strategic advice to Heads of Programme and Portfolio Managers on programmatic influencing strategies and the development of influencing partnerships. 
• Develop and maintain a broad range of stakeholder relationships, with a view to creating opportunities for us to partner on our influencing work and acting as a spokesperson for our work at external events.
• Support senior leadership with stakeholder engagement.
• Oversee budgets for our programmatic policy and influencing work.
• Deputise for the Director of Policy, Influencing & Communications as required.
• Line manage the Policy & Influencing Managers and Policy & Convening Manager.
• Bring a diversity, equity and inclusion lens to all our policy and influencing activity, and support cross-organisational work on diversity, equity and inclusion. 

Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role. 

Skills, abilities, and attributes

• Excellent interpersonal and networking skills at all levels.
• Enjoys working in places with a clear and ambitious mission, a matrix structure and ways of working that challenge the norm.

Knowledge, experience, and qualifications

• Significant experience working in public affairs and policy in a UK setting, with demonstrable impact on policy making in Westminster Parliament and/or the devolved administrations. 
• Experience leading teams to deliver against impactful influencing strategies.
• Experience working across a broad policy brief, and the ability to develop expertise and familiarity with different policy areas quickly.
• Experience developing and managing budgets.
• In-depth understanding of the UK political environment and operation of Government.
• Expertise in public policy, ideally in issues relating to health equity or social justice. 

Benefits 

• Contributory pension
• Annual health and wellbeing personal allowance
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities. 
• Agile working, flexible hours, and supportive IT kit. 
• Shower facilities and bike lock area. 
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme

Working closely with the senior leadership team of the Synod, this is an opportunity to offer a strategic overview of the Synod's current and future financial requirements.   The role will involve supporting and enabling the work and mission of the church in the North West of the UK by careful management and oversight of the finances of the Synod.

Be part of a global movement creating fairer trade and building a better future for people, planet and pay.

At the Fairtrade Foundation, we're working towards a world where trade works better for farmers, workers and the planet. We're looking for a strategic and creative Senior Campaigns Lead to design powerful campaigns that inspire people to take action and drive change.

This is an exciting opportunity to shape Fairtrade's public campaigning, grow supporter mobilisation and engage the next generation of campaigners. Working across influencing, policy, media and brand, you'll help turn awareness into action and build support for fairer global trade.

About you

You'll be an experienced, politically engaged campaigner with a track record of delivering impactful public campaigns and engaging supporters through creative offline and online activities. You'll combine strategic thinking with practical delivery, be just as happy creating an exciting digital action as you are engaging people and communities at a stunt, festival or event, be confident working collaboratively across teams and be passionate about creating positive change.

Why join us?

This is your chance to lead campaigns that influence national conversations, grow a movement for trade justice and help create fairer outcomes for farmers and workers around the world.

Equity, Diversity & Inclusion

We're committed to creating a workplace where everyone feels they belong and can thrive, and we warmly welcome applications from people of all backgrounds and ages, especially those underrepresented in our sector, including Black, Asian and other ethnic minority communities, disabled people, people of faith, and LGBTQ+ people.

Ready to help create a great workplace while contributing to a fairer world? We'd love to hear from you.

Durham Diocese is looking to recruit a Church Planting Enabler passionate about seeing the church multiply across our region, reaching out to the 99% of people who are not yet in church.

The Growing Churches team work with churches across our Diocese to help raise disciples, develop missional confidence, and multiply ministry through establishing new worshipping communities and engaging in church revitalisation.

We are looking for an experienced missional leader who, with creativity and passion, is able to inspire and coach churches to identify opportunities, develop leaders, and plan strategically for new expressions of church.

At Hestia, we live by our values and are committed to a more equitable, diverse, and inclusive organisation that provides a variety of services such as Domestic Abuse, Modern Slavery, Mental Health & Complex Needs and Criminal Justice. We are committed to empower people to rebuild their lives and regain independence. 

The service you will work in….

Huddleston Close & Grand Union place are supported accommodation services for complex mental health needs. Our service is designed as an alternative to acute mental health intervention and to prevent further institutionalisation.

Running as move on services, Huddleston Close & Grand Union Place are aimed at facilitating the development of necessary skills and empowering adults to re-join the community independently. You will be joining a successful team on a full-time basis, with fantastic leadership and supportive colleagues. We offer a welcoming environment and a collaborative service. The team have won Hestia's best practice award on 3 occasions. 

A day in this role looks like….

As a Mental Health Recovery Worker at Hestia, you will play a crucial role in our Mental Health and Complex Needs service. Your contributions will directly influence the lives of our service users, guiding them towards a path of empowerment and independence.

A day will never look the same and some of the things you can expect to do/be responsible for are:

• You will empower a caseload of clients to manage their health and wellbeing, maintain their independence, identify their strengths and achieve their goals and aspirations.
• Be responsible for the empowerment and well-being of service users, using person-centred planning and Recovery Approaches, a key-work system to enable them to attain and sustain a tenancy, enjoy a good quality of life and avoid repeat hospital admissions.
• Work in partnership with outside agencies involved in the care and support of service users.
• Support the Team Manager to oversee performance related to the contract including KPIs.
• Ensure that service users are able to attend and participate in a range of socially inclusive activities and skills development opportunities.
• Advise on health services, education, training and employment opportunities.

Why Hestia?

Joining Hestia means more than just a job; it's an opportunity to be part of something bigger. We offer a supportive, inclusive and resolution driven work environment where your contributions are recognised and valued. As a member of our team, you will have the chance to grow both personally and professionally while making a lasting impact on the lives of those we serve.

We are looking for candidates who bring a combination of passion, expertise, and dedication to the table. To excel in this role, you should possess:

• Experience of working with people who have experienced mental health and / or dual diagnosis issues in a paid or voluntary role.
• The capacity to work with people who may display challenging behaviour and to defuse potentially difficult situations.
• Having a solution focused approach and the capacity to work constructively and collaboratively towards problem solving.
• A calm, non-judgemental and anti-discriminatory approach.
• The ability to work within a structured, busy and sometimes pressured environment.
• Willingness to work unsociable hours; Early, late, overnight (sleep-in cover) and weekend duties as part of a team rota required.
• Knowledge and understanding of safeguarding issues and ability to address them appropriately.
• Experience and skilled in IT applications such excel, word, outlook and powerpoint. 

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer…

Hestia is a disability confident employer, committed to the employment and career development of individual with disabilities. As part of this commitment, we operate a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We will also accommodate reasonable adjustment during the selection and interview process and throughout your employment with us.

Fire Safety Advisor

B&D Reside | £55,000-£65,000 | Hybrid - Barking / Sites / Home | Contract with potential to become permanent

Goodman Masson are delighted to be supporting B&D Reside with the appointment of a Fire Safety Advisor, a newly created position within their Asset Management team.

This is an excellent opportunity for an experienced fire safety professional to join an organisation with a strong commitment to resident safety and play a key role in strengthening fire safety compliance, assurance and risk management across its housing portfolio.

Working closely with the Fire Safety Manager, you will provide specialist technical advice across B&D Reside, supporting the Responsible Person and wider teams to ensure statutory and regulatory obligations are met.

The Opportunity

As Fire Safety Advisor, you will play a key role in ensuring B&D Reside's fire safety programme is delivered effectively, on time and to the required standards.

You will work across Compliance, Repairs, Building Safety, Estates, Health & Safety, Asset Management and Housing Management, providing technical expertise and helping to embed a positive, consistent fire safety culture across the organisation.

The role will have a particular focus on complex and higher-risk residential buildings, fire risk management, technical assurance, regulatory compliance, data governance and continuous improvement.

You will also have the opportunity to influence how B&D Reside manages and improves its fire safety information, systems and processes as the organisation continues to develop its approach to the Golden Thread and building safety information.

Key Responsibilities

• Support the Fire Safety Manager in developing and delivering fire safety policies, strategies and annual action plans.
• Undertake fire safety inspections and risk reviews, developing appropriate action plans and remediation requirements.
• Manage and oversee fire risk assessment programmes, ensuring assessments are completed to a high standard and within required timescales.
• Provide expert technical advice on fire safety across B&D Reside's property portfolio.
• Support fire safety improvement projects across Asset Management, Compliance, Repairs and Building Safety.
• Quality assure fire risk assessments, surveys, remedial works and wider fire safety activity.
• Maintain and develop comprehensive fire safety risk registers, ensuring risks, mitigations and actions are properly tracked.
• Investigate fire-related incidents, dangerous occurrences and near misses, identifying lessons learned and improvement opportunities.
• Support the delivery of PCFRAs and PEEPs where required.
• Oversee key fire safety documentation including evacuation plans, fire statements and supporting evidence.
• Work with external consultants and stakeholders on Fire Action Plans and the rollout of the triple pathway evacuation system.
• Provide oversight of Fire Incident Reporting, Fire & Rescue Service compliance and Regulation 38 certification processes.
• Act as an operational interface with relevant regulatory bodies and Fire & Rescue Services.
• Support the management of fire safety requirements across Higher Risk Buildings where required.
• Ensure key building information, including Regulation 38 information, as-built documentation, floor plans, PEEPs, evacuation strategies and fire safety records, is accurate and up to date.
• Act as the data steward for fire safety information, ensuring robust governance, accuracy and data quality.
• Support digital improvement initiatives and the development of effective fire safety information management systems.
• Promote resident engagement and ensure fire safety information is communicated clearly and effectively.
• Develop strong relationships with internal and external stakeholders, including contractors, consultants, the Council and Fire & Rescue Services.
• Horizon scan for changes in legislation, regulation and best practice, ensuring B&D Reside responds proactively.
• Contribute to committees, senior management meetings and reporting requirements relating to fire safety.

About You

We are looking for an experienced fire safety professional with a strong technical ba

37.5 hours per week / permanent / working onsite / this role operates on a seven‑day rolling rota following a four‑on, four‑off shift pattern. Shifts will include evenings, weekends and bank holidays.

YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.

We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.

We are here for children and young people, many of whom face multiple challenges and need our support.

Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.

Horsham Y Centre provides 24-hour supported housing services offering medium levels of housing-related support for young people aged 16-25 with 50 bedspaces and shared communal facilities. We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures. We have a dedicated team of Support Workers, Night Workers and additional Bank Workers who provide support, guidance, and signposting around areas such as housing, budgeting, living skills, jobs, relationship building and wellbeing. Situated in the middle of Horsham, the service has strong links with and contributes to the local community.

We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures.

We are looking for a Housing Night Worker to join our team at Horsham Y Centre. You will respond promptly to any reported incidents, accidents, or concerns, carrying out thorough checks and taking appropriate action to ensure the safety and wellbeing of everyone on site. You will also take a proactive approach to preventing anti‑social behaviour, working closely with support staff to maintain a positive environment. In addition, you will carry out one‑to‑one interventions with young people who may be experiencing a mental health crisis or who require medical assistance, ensuring they receive timely and appropriate support.

What you will be doing - this is more than a night shift role - it’s an opportunity to make a real difference, working as part of a dedicated team committed to helping young people grow and develop.

Main areas of responsibilities are:

Safety and security

• Provide a friendly, professional presence and ensure the building remains safe, secure and welcoming at night.
• Support resident wellbeing by upholding health and safety procedures, house rules and tenancy requirements.
• Monitor risks and respond to incidents calmly and appropriately, recording and reporting to the relevant teams. 

Resident engagement

• Welcome residents and offer informal, responsive assistance to help them develop confidence, independence and life skills.
• Encourage residents to share their views and engage with available services and opportunities.
• Assist with evening groupwork sessions that promote learning, wellbeing and positive development.

Administration and housekeeping

• Complete essential admin tasks including data entry, case notes and record management.
• Carry out routine health and safety, compliance and room checks.
• Log maintenance issues to ensure the building remains safe and well maintained.

General

• Work collaboratively on a four‑on, four‑off rota, providing consistent, non‑judgemental support overnight.
• Maintain a calm, professional approach and handle challenging situations effectively.
• Take part in ongoing training and reflective practice to support psychologically informed care.

This role involves lone working, so you will need to be confident in decision‑making and in following procedures. However, before joining the rota, you will have the opportunity to get to know the team and services, take part in a full induction, complete the required training, and undertake shadow shifts to ensure you feel confident, supported, and well prepared.

If you are enthusiastic about this opportunity but don’t meet every single requirement, we still encourage you to apply. Your skills and experiences may be more transferable than you think, and you could be exactly the person we are looking for.

About you - this is a dynamic role for someone passionate, empathetic and committed to young people’s development.

Experience and knowledge

• Experience in a customer‑facing role, staying calm and solutions‑focused during challenging situations.
• An understanding of the needs and experiences of young people and adults at risk.
• Awareness of trauma and the ability to work in a strengths‑based, compassionate way.
• Confidence in accurate record‑keeping, including incident logs and health and safety checks.
• Basic safeguarding knowledge and the ability to maintain professional boundaries (training provided).

Skills and abilities

• Clear verbal and written communication, with accurate handovers for day‑time colleagues.
• Strong interpersonal skills, able to build positive relationships.
• Comfortable lone‑working, using initiative, and working as part of a team.
• Competent IT skills, including Microsoft 365 and basic system navigation (training provided).
• Ability to de‑escalate situations and manage challenging behaviour calmly.
• You will bring an awareness of the challenges young people face and the ability to connect with them positively 

CLOSING DATE: Sunday 13 September 2026 at midnight. 

PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently.

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. 

Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity check.