Supporter manager jobs

Copywriter

Permanent. Full Time. Hybrid working (2 days per week in the office)

Location: This role can be based in any of our UK offices, Cardiff, Edinburgh, London, Warrington

Salary: £41,783 per year for Cardiff, Edinburgh, Warrington. £46,666 per year for London (including London allowance)

If we receive a high volume of applications, we reserve the right to close the advert before the scheduled closing date. Therefore, we encourage interested applicants to apply at their earliest convenience. 

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues.

About the role

Reporting in to the Communications and Content Lead, the Copywriter will inspire audiences to give, act and pray with Christian Aid, so everyone can live a full life, free from poverty and injustice.

The post-holder will generate compelling creative copy and make impactful decisions around writing, editing, proofing and reviewing copy to the highest quality standard and supporting freelancers and agencies to do the same. Their output uses their creativity, expertise and passion for copy to create and oversee exemplary content for both print and digital media.

Some of the main responsibilities of the Copywriter include:

• Provide copy leadership within the Communications Division and ensures high quality copy aligns with Christian Aid’s tone of voice and brand.
• Review written content to ensure it supports fundraising and advocacy goals to the highest standard.
• Undertake a range of ad-hoc and planned copy-based and creative services or projects delivered to internal clients including creative consultations, pre-brief scoping sessions, and sanctioning exemptions to specific brand messaging.
• Manage freelance copywriters on the roster, ensuring they are trained and advised on how to apply the brand tone of voice and messaging through various types of content, in addition agencies are given feedback and direction to maximise our impact.
• Collaborate with teams across Christian Aid, enabling colleagues to write and edit content through advice, training and inductions.

About you

Who we are looking for:

Essential:

• Highly developed copywriting, editing, proofing and creative concepting skills. An authoritative and inspiring writer, able to create stand-out copy and adapt writing style to meet audience needs.
• Significant experience in a relevant field e.g. Creative Writing, Marketing, Communications, or Content Creation.
• Significant experience of developing, managing, and applying brand guidelines.
• Significant experience of championing a brand and brand values to colleagues, freelancers and agencies.
• Highly developed time, creative and project management skills.
• Developed ability to work autonomously in a creative, fast-paced environment, across a wide range of print and digital projects including, direct mailings, awareness campaigns, magazines and social media assets.
• Highly developed interpersonal and influencing skills. Confident in pitching to and influencing internal clients.
• Significant experience of collaborative creative work, particularly with colleagues and freelancers.
• Highly developed ability to interrogate briefs and suggest creative solutions, adapting written style to need.
• Highly developed eye for detail with ability to spot errors, unethical nuances and potential legal issues.
• Understanding of the latest trends in copywriting, including knowledge of writing for the web.

Desirable:

• Understanding of the charity/not-for-profit sector.
• Understanding of communications and ethics within international development.

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams. 

We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity. 

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme.  In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this. 

Nightstop Coordinator (Whitley Bay)

If you’re ready to make a real difference and thrive in a team that supports your growth, we’d love you to join us.

Location: Regional Office (Whitley Bay Hub) - North East

Salary: £26,436 per annum

Closing date: 17 May, 2026

Employment Type: Permanent

Hours per week: 37.5

About the Role

As a Nightstop Coordinator, you’ll be the first point of contact for young people facing homelessness—assessing needs, coordinating safe emergency placements, and guiding them toward longer‑term support. It’s a fast‑paced, people‑focused role where every decision you make helps keep a young person safe and heard.

You’ll also nurture strong relationships with referral partners, support and motivate our volunteer hosts, and help grow our Nightstop network across the North East. If you’re organised, calm under pressure, and driven by compassion and inclusion, this is your chance to create meaningful impact every single day.

Please note that this job opportunity is offered as a full-time (37.5 hours a week), permanent role.

Key deliverables:

Supporting Young People

• Conduct needs and risk assessments with potential Nightstop guests.
• Arrange the logistics of a guest’s stay with a volunteer.
• Work with guests and referral partners to offer support and opportunities for longer term accommodation.
•  Provide support to guests and volunteers through a 24 hour on call phone service.
• Ensure the safety and wellbeing of guests and volunteers in the service at all times.
• Comply with data protection and information sharing protocols.

Marketing and Stakeholder Management

• Attend meetings and events and manage relationships with referral partners and other stakeholders.

Administration

• Maintain up to date records on all guests and volunteers.
• Support with the creation of reports.
• Support with financial payment and recording systems.

Volunteer Recruitment, Promotion and Engagement

• Develop promotion plans with the aim of recruiting Nightstop volunteers
• Effectively onboard new Nightstop volunteers in a timely manner
• Support current volunteers and continue to engage them with the service by providing updates and involvement opportunities
• Complete the nessecary health and safety checks with new and current volunteers

Other

• Be an active member of the team, collaboratively effectively and work closely with your line manager.
• Undertake further duties as commensurate to the role identified by your line manager.
• Provide support outside of office hours on some evening and weekends.

What we are looking for from you (Person Specification)

When completing your application form please address all the points set out below.

• Excellent customer service skills and telephone manner.
• An understanding of the needs of people who experience homelessness, the problems they face and the resources available to address their support needs.
• Experience of working with vulnerable people or people experiencing homeless.
• Understanding of current housing and homelessness legislation, including entitlement to welfare provision.
• Experience of writing, implementing and evaluating Risk Assessments.
• An ability to demonstrate clear understanding of safeguarding requirements and procedures and follow them through to conclusion.
• Commitment to promoting health and safety of yourself and others.
• An ability to work in an organised manner and arrange placement logistics.
• Experience of collaborative working with a range of internal and external stakeholders.
• Experience of maintaining administrative systems, good literacy, numeracy and IT skills.
• Experience of working under pressure with the ability to respond to conflicting demands.
• Ability to find creative and positive solutions to problems, using own initiative.
• Understanding of professional boundaries and ability to maintain them.
• Ability to effectively reflect on own practices for ongoing learning and development.
• Willingness to be part of a 24 hour on-call rota.
• Willingness to work outside office hours including some evenings and weekends.
• Commitment to working in a manner which promotes diversity and equality, ensuring that everyone is treated with respect and dignity and no one suffers from discrimination.
• Respect for the values and ethos of Depaul.

What You’ll Receive

• Tailored training and development
• Flexible working options where suitable
• 26 days annual leave, rising with service
• Family friendly leave policies
• Pension scheme with employer contributions up to 7%
• Employee Assistance Programme with 24/7 GP access
• Discounts across retail, travel, food, fitness and more
• Cash health plan for you and your family
• Death in service benefit
• Access to legal and practical support

Safer Recruitment

Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.

About Depaul UK

In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.

What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.

As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness.

In this position, you will be responsible for supporting the church’s communications, digital presence, and media output. This includes creating engaging content, managing key communication channels, and producing resources that support the ministry and events of the church. This is a varied and creative role, combining planning, design, and delivery, and is well suited to someone who enjoys working both independently and collaboratively. You will help ensure clear, consistent, and engaging communication across the church, contributing to our goal of building a welcoming and supportive community that aims to follow where God may be calling us in all that we do.

St Mary’s Church is a vibrant, charismatic and inclusive church located in Marylebone, W1. As the Communications & Media Co-ordinator, you will play an important role in the life of the church.

Do you want to support people with mental health issues in a moment of crisis? 

Are you calm, non-judgemental and able to work effectively with people experiencing distress? 

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you. 

Job title: Mental Health A&E Link Workers 
Reference Number: 327 (Watford) or 334 (Stevenage)
Salary: £24,336 per annum
Reports to: Crisis Services Manager
Contract length: Permanent
Working pattern: 37.5 hours per week over a 7-day rota (typically 3pm – 11pm)
Woking bases: Watford General Hospital or Lister Hospital

We have a vacancy for a Mental Health A&E Link Worker to join our team. 

About the Project 

Our A and E Link Workers help adults access alternative mental health crisis support, including our Nightlight Crisis Service. We focus on providing a calmer, quieter environment away from the hospital when it’s needed. 

Service Objectives 

The objectives of Hertfordshire Mind Network’s (HMN) A&E Liaison Service are to: 

• Improve the mental wellbeing of people experiencing mental health crisis in Hertfordshire. 
• Increase timely access to help for people experiencing mental health crisis in Hertfordshire, by providing a clear and effective pathway to services provided by HMN and other third sector and statutory providers. 
• Contribute to an improvement in individual mental wellbeing. 
• Remain a source of independent support for all clients. 
• Provide an alternative pathway to people in distress and crisis to support better outcomes and reduce the demand on statutory crisis services, emergency services and A&E departments. 

About the Role: 

The Mental Health A&E Link worker will work closely with individuals in a mental health crisis currently in A&E, by using a person-centred approach to ensure that everyone is supported with dignity and respect. 

They will encourage and facilitate positive steps towards management of crisis and recovery; through providing emotional support, signposting and completing onward referrals into mental health support. They will work closely with A&E clinical staff, integrated discharge teams, Bounce Back, and mental health liaison teams, to proactively identify referrals into the crisis alternatives service to facilitate timely discharges from A&E. 

We offer: 

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days pro rata after 5 years employment (plus 8 days Bank Holidays) 
• An additional day of leave each year for your birthday following completion of probation period. 
• Ongoing training relevant to your role. 
• An Employee Assistance Programme. 
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments. 

A driving Licence with access to a car for the purpose of business use; or alternative means to travel reliably between places, outside of 9am - 5pm is essential for this role. 

Closing date for receipt of applications is 29th May 2026  
Interviews to be held on a rolling basis in our Watford office or Microsoft Teams. 
N.B. Please quote reference number 327 or 334 when completing your application for this role. 

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.

No agencies please.

Job Title: Finance Business Partner

Location: Homeworking with a requirement to occasionally work at Head Office (Vauxhall, London). The role will also be considered on a fully homeworking basis.

Salary: £47,701.95 per annum plus £3000 London Weighting (which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)

Contract type: Full Time, Fixed Term (until April 2027)

Hours: 37.5 hours per week

This is an opportunity to join Refuge as a Finance Business Partner on an interim fixed term contract basis during a period of significant change for the charity. 

Refuge is transforming the way it manages its finances, modernising all aspects of financial management across the organisation with the implementation of a new finance system.

We are looking for an experienced Finance Business Partner to cover this Interim Fixed Term Maternity cover contract, you will bring a deep understanding of delivering a modern finance partnering service, ideally in a charity or housing association setting.  As the Finance Business Partner in this very hands-on role, you will manage and carry out all aspects of business partnering, preparation of monthly management information and insights to meet the needs of our colleagues across the organisation.

This is an exciting time to join an organisation which provides crucial services to women and children, helping us build our capabilities and make a significant contribution. This is a fixed term contract role and will allow you to focus on delivering what we need in the short term, whilst putting in the foundations for the next stages of financial transformation.

If you are inspired by our mission and would like to bring your skills and energy to our work, we look forward to receiving your application.

Closing Date: 09:00am 26 May 2026

Interview Date: Week Commencing 8 June 2026

Role Purpose

The Salesforce Administrator delivers high‑quality configuration, development and support of the organisation’s Salesforce platform to ensure it effectively enables Trussell’s strategic and operational goals. The role designs and maintains CRM solutions, manages enhancements and supports users to adopt efficient, data‑led ways of working. By ensuring a stable, well‑governed and continuously improving Salesforce environment, the role strengthens organisational effectiveness and enhances decision‑making across teams.

This role is part of Trussell’s Knowledge Transformation (KT) Programme. The Knowledge Transformation programme is an enabling programme at the heart of Trussell’s strategy, focused on gathering, curating and sharing our collective knowledge so that it can be used effectively to drive our mission. It brings together our systems, data, insight, and ways of working to ensure that the right information is available to the right people at the right time. By strengthening our technology, improving data quality and access, and building confidence across teams and food banks to use insights effectively, KT enables more informed decision-making, stronger collaboration, and greater impact across all our programmes.

Key Responsibilities

· Design and delivery effective Salesforce solutions.  
Design and delivery effective Salesforce solutions by analysing user needs and translating them into Salesforce requirements and configurations to deliver reliable, user-centred solutions to improve workflows and system performance

· Co-ordinate CRM project delivery.  
Work with the internal and external stakeholders to manage multiple CRM change projects, co-ordinating requirements, testing and deployment to ensure timely, high-quality delivery

· Manage Issue resolution and enhancements.  
Work with external suppliers and internal teams to troubleshoot issues, deliver enhancements and oversee changes, ensuring solutions follow best practice and meet organisation needs,

· Enable and support Salesforce user adoption.
Enable and support user adoption of Salesforce by providing user support training and documentation to strengthen system understanding and ensure consistent, confident use of Salesforce across Trussell.

· Maintain and Improve Data Quality.  
Monitor data quality and proactively resolve issues, guiding teams to maintain accurate, consistent data that strengthens reporting and decision-making

· Drive continuous Salesforce Improvement.  
Continuously improve the Salesforce platform and ways of working by staying informed of Salesforce developments, identifying opportunities for improvement and to contribute to the ongoing enhancement of CRM processes and functionality

Person Specification

Core Knowledge

· Salesforce platform administration principles, including configuration, data management and security

· Salesforce Nonprofit Success Pack (NPSP) or Non-profit Cloud structure, objects and functionality

· CRM design principles, including process mapping, user experience and data governance

· Understanding of data quality, data protection and good information management practice

· Experience with third-party products such as Demand Tools, Click Deploy, Form Assembly, Own Backup, Apsona

Essential Skills

· Stakeholder management and the ability to influence and guide others to adopt best practice

· Ability to effectively communicate complex technical content to non-technical audiences.

· Strong analytical and problem-solving skills, with the ability to interpret requirements and translate them into technical

· Effective planning, organisation and prioritisation skills to deliver multiple tasks and projects in a multi-stakeholder environment

· Collaboration and teamwork with the ability to work across different internal and external teams and functions

· Ability to manage testing, documentation and change processes in a structured and consistent manner

Key Experience

· Experience delivering Salesforce configuration and administration in a professional setting

· Experience managing CRM-related projects or workstreams

· Experience working with complex CRM datasets including imports, updtes and data quality activities

· Experience collaborating with technical vendors or consultants to deliver enhancements or troubleshoot issues

Special Requirements

· Salesforce Certified Administrator/NPSP Certified.

Hybrid - within commuting distance of our Redcar Campus

The National Institute of Teaching (NIoT) has an unswerving commitment to high-quality, evidence-informed teacher education, and is on a mission to improve teacher and leader development across the education system.

A key part of that mission is our Teacher Education Dataset (TED), an ambitious data and research initiative focused on building better evidence about teacher development and what makes teaching impactful. By bringing together education, research and digital infrastructure, TED will support new insight into how teachers develop, improve and thrive across their careers.

About the role

We are seeking a motivated and enthusiastic Senior Software Engineer to join our TED team and play an important role in building and maintaining the technical infrastructure that supports TED. Working at the intersection of software engineering, data and research, the postholder will help develop secure, reliable and scalable systems that enable robust analysis and contribute to high-quality, evidence-informed improvement across the sector.

Corporate responsibilities

• To ensure that the responsibilities of the role are carried out in a way which reflects the mission and the values of the NIoT. 

• To be aware of and observe all policies, procedures, working practices and regulations, and in particular to comply with policies relating to Equal Opportunities, Health and Safety, Confidentiality, Data Protection and Financial Regulations, reporting any concerns to an appropriate person. 

• To comply with all reasonable management requests.

Key responsibilities

• Design, develop, maintain and improve software and technical infrastructure that supports TED and related education research activity.

• Build secure, scalable and reliable systems that enable robust analysis of education and teacher development data.

• Apply software engineering and DevOps best practice to deliver high-quality, well-tested and maintainable technical solutions.

• Contribute to reproducible, transparent and efficient research workflows, pipelines and supporting tools.

• Work closely with developers, researchers and other colleagues to understand requirements and translate them into effective technical delivery.

• Contribute to architectural decisions and the ongoing improvement of platform design, developer experience, monitoring and software quality.

• Support the operation and maintenance of production systems and help troubleshoot issues where required.

• Produce and maintain clear technical documentation and contribute to wider project communication where appropriate.

• Contribute to a collaborative team environment, including supporting and mentoring colleagues where appropriate.

Essential criteria

• Proven experience in software engineering, including building and maintaining production systems.

• Strong coding skills in relevant programming languages and experience of modern software development practices.

• Experience with version control, code review, testing and continuous integration.

• Ability to take ownership of complex technical systems, including feature development, maintenance and support.

• Strong technical judgement and problem-solving ability, including awareness of architectural trade-offs.

• Ability to work effectively in a multidisciplinary environment and communicate clearly with technical and non-technical audiences.

• Commitment to quality, security, maintainability and continuous improvement.

• Interest in applying software engineering to education, data and evidence-informed improvement.

Desirable criteria

• Experience with Python, JavaScript or similar languages.

• Experience of Linux, Docker, CI/CD and DevOps tooling.

• Experience of database design, optimisation or data pipeline development.

• Experience working with sensitive data or secure analytical environments.

• Experience of research platforms, reproducible analytics or trusted research infrastructure.

• Experience in education, public sector or data-rich research settings.

• Experience mentoring others and contributing to team-wide engineering practice.

Key benefits

• Generous Annual Leave – 27 days’ holiday a year (plus 8 bank holidays).

• Flexible Working – we offer flexible start and end working times, with hybrid working in place for all roles.

• Pension - Entry to the Local Government Pension Scheme.

• Salary Sacrifice Schemes – we offer salary sacrifice schemes for bikes, cars and tech!

• Lifestyle Benefits – We offer discounts on gyms, cinema, retail and much more!

• Parenthood Leave – We offer above the statutory minimum for maternity, adoption and paternity leave.

• Working Environment – We have a stimulating, supportive and rewarding working environment with a dedicated team of likeminded professionals.

• Support: Our Employee Assistance Programme (EAP) provides confidential support for employees on personal or work-related matters.

• Development: We fully support the development of our staff and ensure that you have high level of continuous professional development.

We think a wide range of different work and educational experiences could support you to be successful in this role. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities.

If you have any queries about this role, please contact our recruitment team.

For more information and to apply, please visit our vacancies page.

Closing date: 10.00am on Monday, 1 June 2026.

We reserve the right to close this vacancy early if we receive a high volume of applications.

This post requires a satisfactory enhanced disclosure from the Disclosure and Barring Service (DBS) with a Children’s Barred List Check and Occupational Health Check is required as a condition of employment.

Job Description

Job Title - Welfare Rights & Tribunal Adviser

Salary- £29,000 per annum 

Hours37 hours per week (Full Time)

Location- Doncaster – office based, outreach locations, and tribunal attendance as required

Role Purpose

To provide specialist welfare rights advice, casework, and representation to clients, including preparation and attendance at welfare benefit tribunals. The postholder will support clients to maximise income, challenge incorrect benefit decisions, and access their full entitlements, in line with the aims, principles, and quality standards of the Citizens Advice service.

Key Responsibilities

Advice & Casework

• Provide specialist advice on welfare benefits including Universal Credit, PIP, ESA, DLA, and Housing Benefit.

• Prepare and submit mandatory reconsiderations and benefit appeals.

• Represent clients at First‑tier Social Security Tribunals where appropriate.

• Carry out detailed benefit checks and income maximisation.

• Act for clients where necessary by drafting appeal submissions, negotiating with the DWP and other agencies, and making referrals where appropriate.

• Empower clients to understand their rights and options and enable them to make informed decisions.

• Maintain accurate, timely, and comprehensive case records in line with Citizens Advice systems and procedures.

• Ensure all casework meets the Advice Quality Standard (AQS) and internal quality requirements.

Outreach & Partnership Working

• Deliver advice services at outreach venues across Doncaster as required.

• Build and maintain effective working relationships with partner agencies, statutory bodies, and community organisations to ensure joined‑up support for clients.

Research & Campaigns

• Contribute to the Citizens Advice research and campaigns agenda by recording evidence of client issues and emerging trends.

• Provide anonymised case studies and data to support local and national policy work.

Professional Development & Quality

• Keep up to date with welfare benefits legislation, case law, and procedural changes.

• Attend supervision, training, and team meetings as required.

• Work collaboratively with colleagues to share knowledge and support service delivery.

• Work to agreed targets and contribute to service monitoring and reporting.

Administration & Other Duties

• Use IT systems for case recording, monitoring outcomes, and producing reports.

• Maintain local information systems and resources.

• Carry out any other duties within the scope of the role to support the effective delivery and development of the service.

• Comply with Citizens Advice policies, including equality, diversity, confidentiality, safeguarding, and health and safety.

Person Specification

Essential Criteria

Experience

• Experience of providing welfare rights or social welfare advice.

• Experience of preparing benefit appeals and supporting clients through reconsideration or tribunal processes.

• Experience of managing a caseload and prioritising work to meet deadlines.

Skills & Knowledge

• Strong knowledge of the UK welfare benefits system, or the ability to develop specialist knowledge quickly.

• Excellent verbal communication skills, including advocacy and negotiation.

• Excellent written communication skills, particularly in drafting submissions, correspondence, and tribunal papers.

• Good numeracy skills to complete benefit calculations and financial checks.

• Ability to empower clients while maintaining professional boundaries.

• Ability to work both independently and as part of a team.

IT & Administration

• Confident use of IT systems for case recording, document production, and reporting.

• Ability to maintain accurate records in line with quality standards and procedures.

Values & Commitment

• Understanding of and commitment to the aims and principles of the Citizens Advice service.

• Commitment to equality, diversity, and inclusion.

Desirable Criteria

• Experience of representing clients at welfare benefits tribunals.

• Experience of working in the voluntary, advice, or community sector.

• Experience of working to targets or funder requirements.

• Knowledge of Advice Quality Standards or Specialist Quality Mark frameworks.

• Ability to travel across Doncaster (access to a vehicle desirable).

1. Overview

Cerebral Palsy Sport (CP Sport) is recruiting three Regional Programme Delivery Officers to support the delivery of the “Together We Can” Young Ambassador Programme across England.

This is an exciting opportunity to work directly with young people with cerebral palsy (CP), supporting them to build confidence, develop leadership skills, and lead social action within their communities.

These roles will be central to delivering a national programme across eight regional hubs, working closely with young people, partners, and communities to create meaningful and lasting impact.

2. Contract Details

Salary: £30,000 per annum

Hours: Full-time (35 hours per week) – part-time considered

Contract: Fixed-term until March 31st 2027 (with potential for extension, subject to funding)

Location: Home-based with regular travel across your region

Regions: North / Midlands / South

3. Role Purpose

You will be responsible for delivering the Young Ambassador Programme within your region, supporting young people aged 10–20 with CP to take part in training, social action, and community-based activity.

You will work closely with Young Ambassadors to:

· Develop their confidence and leadership

· Support them to plan and deliver activities

· Build partnerships across schools, sport, and health sectors

4. Key Responsibilities

Programme Delivery

· Lead delivery of the Young Ambassador Programme within your region

· Support the recruitment, onboarding, and engagement of Young Ambassadors

· Deliver or facilitate training sessions and group activities

· Support young people to co-design and deliver social action projects

Supporting Young Ambassadors

· Provide ongoing support, guidance, and encouragement

· Create a safe, inclusive, and engaging environment

· Support young people to develop confidence and leadership skills

Activity and Events

Support delivery of:

· School visits

· Community engagement activities

· Regional multisport events

· Awareness campaigns (including World CP Day)

These activities form a core part of the programme’s impact and youth-led delivery model.

Partnerships and Engagement

Build relationships with:

· Schools and education providers

· Health and medical professionals

· Sports clubs and community organisations

Support partners to engage with the programme and Young Ambassadors

Planning and Coordination

· Plan and coordinate regional delivery in line with programme timelines

· Manage logistics for sessions and events

· Maintain regular communication with the national team

Monitoring and Reporting

· Track attendance, activity, and engagement

· Collect feedback and evidence from delivery

· Contribute to programme reporting, including the 6-month progress report

Safeguarding and Compliance

· Ensure all delivery follows safeguarding policies and procedures

· Complete risk assessments for activities

· Maintain safe and inclusive delivery environments

5. Personal Specification

Essential

· Experience working with young people in community, youth, or sport settings

· Strong communication and relationship-building skills

· Ability to plan and deliver activities or programmes

· Organised and able to manage multiple priorities

· Ability to work independently and as part of a team

· Commitment to inclusion and supporting young people

Desirable

· Experience working with disabled young people or inclusive programmes

· Understanding of cerebral palsy or disability inclusion

· Experience working with schools, health professionals, or community partners

· Experience delivering training or workshops

6. Working Pattern

You will receive:

· Full induction and programme training

· Ongoing support from CP Sport’s national team

· Regular check-ins and supervision

· Opportunities for professional development

7. Safeguarding

CP Sport is committed to safeguarding and promoting the welfare of children and young people.

All staff will be required to:

· Complete safeguarding training

· Undergo an enhanced DBS check

· Follow all safeguarding policies and procedures

8. Recruitment Process 

We are looking for candidates who can start as soon as possible.

· Applications will be reviewed on a rolling basis

· Interviews will be scheduled as suitable candidates are identified

We encourage early applications.

We are looking for an experienced campaign professional with a strong track record of delivering measurable results.

You will be comfortable taking ownership of performance and working across multiple channels and stakeholders to deliver outcomes.

This role is suited to candidates who have already led campaigns end-to-end with full responsibility for performance and budget.

Help us grow the support behind those who have served

At the Veterans’ Foundation, we believe that those who have served should never be left behind.

Over the past ten years, we have raised more than £34 million and funded hundreds of organisations across the UK, supporting veterans, serving personnel and their families with the challenges they face — from mental health and housing to community and connection.

As we move into our second decade, we are strengthening how we fundraise — building a more integrated, data-led approach that improves performance, deepens supporter relationships and delivers sustainable income.

This role is central to that work.

About the Role

As Integrated Campaign Lead, you will lead the planning and delivery of integrated fundraising campaigns with clear responsibility for performance, income and return on investment. You will bring together activity across digital and offline channels, ensuring campaigns are well planned, effectively delivered and continuously optimised.

Alongside delivery, you will play a key role in establishing more consistent and disciplined approaches to campaign planning, performance management and use of data across the organisation.

This is a role for someone who is confident taking ownership, making decisions, and driving measurable results.

What you’ll do

· Lead the development and delivery of integrated fundraising campaigns across digital and offline channels

· Take ownership of campaign performance, using data and insight to drive continuous improvement

· Manage campaign budgets and contribute to income forecasting and investment decisions

· Coordinate delivery across teams and external agencies, ensuring quality execution and continuous performance     improvement

· Monitor, evaluate and report on performance, providing clear recommendations to senior stakeholders

· Contribute to the development of more structured, data-led campaign planning and optimisation

You will have

· Proven experience leading integrated fundraising or marketing campaigns with responsibility for budgets and performance outcomes

· A demonstrable track record of improving campaign response, income or return on investment

· Strong analytical capability and confidence using data to inform decisions

· Experience working across digital and offline channels, including direct marketing

· Experience coordinating delivery across teams or external partners

· The ability to operate effectively in a fast-moving organisation and manage competing priorities

Why join us

This is an opportunity to play a central role in shaping how a growing charity delivers its fundraising in the next phase of its development.

You will take ownership of campaign performance while helping to build a more effective, integrated and insight-led approach — directly contributing to support for veterans and their communities across the UK.

At a pivotal moment for Cardiomyopathy UK, we seek a new Chief Executive to lead the organisation into its next chapter.

Who we are

Cardiomyopathy UK is the specialist national charity for people affected by cardiomyopathy, a condition that affects the heart muscle. Our vision is that everyone affected by cardiomyopathy should live a long and fulfilling life.

We are a community of people affected by cardiomyopathy, medical experts and charity healthcare professionals working to provide support and information, campaigning for better access to quality treatment, saving lives through raising awareness and providing hope through shaping research.

About the role

As Chief Executive, you will help Cardiomyopathy UK move forward with confidence, reigniting and strengthening our team and ensuring we continue to be there for everyone affected by cardiomyopathy.

In your first year, success will be about bringing people together. You will be listening to staff, valuing their expertise and creating a positive, inclusive culture where everyone can do their best work. At the same time, you will help us reconnect with partners, supporters and funders, rebuild momentum and strengthen how we communicate our impact, including through our digital and social presence.

Looking ahead, you will guide us in delivering our current strategy through to 2028 while shaping what comes next. Above all, you will ensure we remain true to who we are — caring, ambitious and centred on “our people”, so that no one faces cardiomyopathy alone.

Who we are looking for

We are seeking an inspiring and values-led leader who brings a track record of senior leadership, ideally within the charity, healthcare, or public sector to guide the organisation into the future.

You will also foster a positive and inclusive culture and harness the expertise of a committed staff team and volunteer network.

Credible, confident and able to represent the organisation at the highest levels, you will build partnerships with clinicians, researchers, funders and industry and champion the patient voice.

If you can combine strategic capability with hands-on leadership, alongside balancing immediate organisational priorities with long-term vision, then this is the role for you.

Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.

Applications for this role close at 9 a.m. Monday 11th May.

Position: Community Voice Officer

Location: Barnsley, South Yorkshire

Hours: 25 hours to be taken between Mon – Fri, one day working from home, other days expected to be in the community or office

Salary: £30,000 pro rata; 5% pension contribution, 33 days of annual leave entitlement (inclusive of bank holidays) pro rata

 Reportable to: Healthwatch Manager

Direct reports: None

Job Purpose

Healthwatch Barnsley (hosted by Barnsley CVS), is going through an exciting redesign to enable community voices to have even greater impact on the current strategies and developments in Barnsley.  The Community Engagement Officer role is an impactful and rewarding opportunity to join the Healthwatch Barnsley Team as we navigate upcoming changes introduced through the new NHS 10 Year Plan and the forthcoming Health Bill.  This role will ensure that the voices of Barnsley residents remain central as we work towards building a health and social care system that is fit for the future.

You will use your excellent interpersonal skills and creativity to gather feedback on Barnsley priorities, ensuring residents’ views shape local projects and developments contributing to Barnsley’s vision as the “Place of Possibilities”.

Working with Barnsley CVS and other established third-sector organisations you will identify new ways to reach under-represented or seldom-heard communities and strengthen how their voices inform local decision-making. You will collaborate with the wider Healthwatch team to support a strong, credible and independent voice within Barnsley’s strategic boards, helping to create a genuinely “Listening Borough”.

By capturing residents’ experiences and feeding them back to services you will contribute to a continuous feedback loop that empowers communities, builds trust and encourages ongoing participation in future engagement activities.

Key focus areas you could be working on include topics such as system-wide shifts

· Hospital to Community

· Analogue to Digital

· Sickness to Prevention

· Health on the high street

· The Barnsley 2040 vision

As part of the redesign, you will work as a team to design new ways to create dynamic feedback loops to the public using tools such as magazine creation, blogs or vlogs, podcasts, social media.  Your work will ensure that the communities in Barnsley know that their voice can have a genuine impact on the shaping of their town.

Employee benefits

- 33 days of annual leave (including bank holiday) which increases with longevity

- all staff given time off between Christmas and New Year without it impacting your leave entitlement

- enhanced sick pay during probation and increased entitlement with longevity

- 5% pension contribution

- discounts at local gym

- Enhanced maternity pay

We are looking for a Community and Partnerships Officer to work across the Berkshire region to grow income and partnerships for an increidble grassroots social welfare charity.

This is a home based role in Berkshire with regular travel within the area. The charity can consider 4 or 5 days a week.

The Charity:
You would be joining a supportive and ambitious team at a long standing social welfare charity.

The Role:
Grow community income and build meaningful partnerships with local companies, schools, individual supporters and groups.

Shape and deliver inspiring fundraising initiatives that engage the community and raise vital funds.

Be the key link between the charity and the supporters, ensuring every donor, volunteer, and partner feels valued and connected to our mission.

The Candidate:
Previous people-focused fundraising experience ideally from a Community and or Corporate area.

You will need to have a full driving license and your own a car.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you haven't been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Salary: Grade 5 - £38,724 per annum, pro rata for part time and excellent benefits 

Hours: 21 per week - flexible working pattern

Contract: Fixed term until 31st March 2030 - subject to possible contract extension

Closing date: Wednesday 27th May 2026 at 11.30pm 

We are looking for someone with a proven record of developing collaboration and coproduction across services for people experiencing housing or homelessness issues people, to join us as a Project Coordinator. The role will oversee the development of Shelter’s participation in the Norfolk Homelessness Solution Forum. 

About this role 

Your role as Project Coordinator will further develop collaboration and coproduction across organisations who are member of the Norfolk Homelessness Solutions Forum. Specifically, this will involve project management for delivering the Forum’s objectives, overseeing the project communications plan and establishing and leading delivery working groups. You will oversee and support the work of the Norfolk Homelessness Solution Forum’s Lived Experience Coordinator, act as an adviser on good practice for partners and ensure that co-production, collaboration and a person centred focus is at the heart of everything you do.

About you 

You will have experience of managing complex projects, including using a range of Project Management techniques and influencing system change using an evidence base. An outstanding and adaptable communicator, you will have experience of chairing meetings, delivering presentations and working in a multi-disciplinary context with external stakeholders. Your understanding and empathy for the people worst impacted by the housing emergency means you will be able to motivate partner organisations, championing the work of Shelter and the Forum within Norfolk.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About the project 

The aim of the Norfolk Homelessness Solution Forum is to bring about system change for homelessness support in Norfolk, by ensuring that the people’s views are transferred into policies and practices that truly support and serve the community. The Forum helps with the sharing of best practice, identifying service gaps and developing strategy to reduce homelessness and rough sleeping. 

About the Team

We have been providing housing advice to the people of Norfolk for almost 30 years, with specialisms in housing legal advice and advocacy. Our team work out of our Community Hub in Norwich and across Norfolk in community settings. We work in partnership with other local services to address interconnected issues which may impact on our clients’ ability to keep a home. This also includes advice for residents of Kings Lynn in partnership with Broadland Housing and Norfolk Citizens Advice. We also deliver housing right awareness sessions to empower local communities to take action on housing issues.

About Shelter 

Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. 

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. 

How to apply 

Please click ‘Apply for Job’ on the advert. You are required to submit a behaviour-based application with responses to the first five points in the ‘About you’ section of the job description of no more than 350 words per point. Please provide specific examples following the STAR format:

Through your responses, please demonstrate how you meet the behaviours below:

•     We prioritise diversity and have an inclusive and open mindset

•     We create change and align behind our strategy 

Safeguarding Statement 

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.