Supporter services officer jobs

Salary: £39,639 – £42,943 pa + 6% pensions (pay award pending)

Employment type: Permanent contract

Hours: 36 Hours per week

Location: Haringey, North London

Closing date: 23 March 2026, 12noon

Interviews: 31 March 2026

Are you a strategic, values-driven finance leader ready to make a real community impact?

The Bridge Renewal Trust (Bridge) is a forward-thinking charity dedicated to reducing heath inequalities and creating healthier, safer and stronger Haringey communities. Established in 2009, we have grown from a team of 3 to over 55 staff members, supporting over 20,000 people annually with a turnover of approximately £3m.

The Bridge is seeking a dynamic Head of Finance and Commercial to join our Senior Leadership Team. This is a pivotal role combining financial leadership, governance oversight, and commercial development including asset management.

You will lead budgeting, forecasting and management accounts, support Trustees and the Finance & Investment Committee, strengthen cash flow and financial systems, develop commercial income opportunities including oversight of our community facilities and safeguard compliance and governance.

First and foremost, we are looking for someone with significant senior charity finance experience, strong governance and audit knowledge. You will have experience managing cash flow in contract environments, confidence working with Boards, leadership and people management skills and commercial awareness and financial systems expertise. You will also confidently engage senior managers and teams, translating complex financial data into clear insights. Your ability to build strong relationships, influence collaboratively and provide constructive challenge will be essential in embedding a culture of transparency, accountability and shared financial understanding.

This is an exceptional opportunity to play a key role in strengthening financial sustainability and supporting healthier and safer communities across Haringey. We are a progressive organisation where we value and reward the performance of our staff.

To apply, please email your CV with contact details of two referees, a supporting statement demonstrating how you meet the requirements set out in the Person Specification and completed equal opportunities monitoring form to admin(AT)bridgerenewaltrust(DOT)org(DOT)uk. For a full job description, please visit www.bridgerenewaltrust(DOT)org(DOT)uk or email admin(AT)bridgerenewaltrust(DOT)org(DOT)uk

The Bridge Renewal Trust is an equal opportunities employer and positively welcomes applications from all sections of the community.

Company registration No: 06949568, Registered Charity No: 1131941

Mansfield College is seeking an exceptional fundraising professional to join its high-performing Development team, at an exciting moment in the College’s history. We are looking for an outstanding individual to lead the College’s annual (or ‘regular’) giving programme, and create and deliver engaging stewardship opportunities for donors at all levels.

Mansfield’s annual giving programme is central to the College’s ongoing success and generates vital and significant income for the College every year for every aspect of life and work within our academic community. Now in the public phase of our For Mansfield. Forever. campaign, you will be joining a friendly, supportive and high-performing team that is responsible for delivering consecutive record-breaking fundraising years for the College.

The Development Manager is a senior role within the College’s Development & Alumni Relations team and has responsibility for executing an annual giving strategy that includes telephone campaigns; online giving days using compelling social media content to drive support; direct mail appeals; and encouraging membership of Mansfield’s 1886 Circle. This role is also responsible for ensuring engaging stewardship opportunities for donors to the College at all levels.

If you'd like to find out more about The Elephant Group, the work that we do, and this exciting new role, join us on 12th March at our live webinar (link in application pack). 

We’re on a mission to create fairer access to top universities and to transform how young people learn. As our Development and Delivery Lead, you will play a pivotal, leading role in shaping, delivering and growing our Meta Method programme and associated provisions.

This role is ideal for an experienced, confident educator, school support staff member, or outreach professional who thrives in front of large audiences and is ready to take ownership of high-impact delivery. You will lead the delivery of content both in person and (occasionally) online, working directly with schools, students and partners, and acting as a visible and credible ambassador for the organisation.

Alongside delivery, you will work closely with the CEO and Head of Development & Operations to develop, refine and evolve programme content, ensuring it remains engaging, pedagogically robust and responsive to the needs of schools and students. You will bring creativity, judgement and initiative, contributing to programme innovation and the organisation’s wider growth.

As a pivotal member of the Development and Operations team, you will take lead responsibility for the coordination and delivery of Meta Method and additional programmes, ensuring schools are well supported and delivery runs smoothly. You will also play an important role in growing demand for our work, leading conversations around additional programme sales, partnerships and future opportunities.

This is a unique opportunity for someone who wants to combine excellent delivery skills with strategic influence, and who is motivated by seeing their work translate directly into improved outcomes for young people. For the right person, the role offers real autonomy, visibility, and the chance to shape the future direction of an ambitious and values-driven organisation.

This is initially a 12-month contract, however we anticipate that the post will become permanent subject to adequate growth and funding. 

This important role supports the operational delivery of the charity’s busy events programme and supports the team and running the office.

The events programme is diverse - from drinks receptions and report launches to events at agricultural shows across the UK - and support on administration for the wider charity, including some communications activity. Through these events, we drive awareness of our work supporting family farms and rural communities. In doing so we also garner support from funders to tackle the issues facing the countryside, ensuring our work reaches a diverse audience to raise awareness.

Under the direction of the Head of External Affairs, and with support of the wider staff team, you will be responsible for coordinating and running all the charity’s events, including full administrative support, booking venues, the invitation process and guest lists, organisation of collateral (including marketing and promotional information), catering arrangements and researching and inviting speakers. You will be also ensuring effective follow-up to each event such as wider dissemination of event content, evaluation, and reporting.

Working on events will account for approximately 75% of the role. The remaining time will be spent working across the charity undertaking a variety of administrative tasks. This will include supporting the team with mailings, coordination of specific activities and some general office management. Whilst reporting to the Head of External Affairs, this role will work closely with several team members, particularly the Executive Support & Governance Manager, providing a unique opportunity to gain knowledge and experience of different aspects of the charity’s work.

What we are looking for

This is an important role, and we’d like you to have a sound working knowledge of end-to-end event management and office experience within a charity or other professional environment.  To be successful you will be required to demonstrate a confident attitude supported by good written and verbal communication skills.  You must be comfortable using Microsoft office suite, events management platforms and our CRM system (currently Salesforce). You will be able to manage your time and prioritise your workload.  An ability to engage with a wide range of people is also advantageous. Most of all is the desire to provide first class customer service.

This position requires you to be a reliable individual with a detailed, methodical and organised approach who can work independently as well as part of a team. You will enjoy detail and managing data, all this supported by an interest in our work and the desire to develop a successful programme of events. You must be able to handle confidential information with discretion.

If you are organised, detail-oriented, and enjoy providing support in a fast-paced office environment, we would love to hear from you. This is an exciting role that would suit someone looking to gain wide-ranging experience in the charity sector and who is keen to have an outward-facing position enjoying regular contact with our supporters and those who benefit from the RCF’s support.

Chief Executive Officer - ECT Charity

Location: London (Greenford / Ealing) with regular travel to Dorset and partner sites; minimum three days per week in office
Salary: circa £80,000 per annum
Contract: Permanent, full-time

Are you ready to consolidate financial stability, rebuild income and lead the next phase of sustainable growth at the sector leading community transport organisation that delivers tangible impact across London and Dorset?

About ECT Charity

ECT Charity is a leading specialist community transport organisation enabling mobility and social inclusion across London and Dorset. We deliver essential door-to-door transport and influence sector policy with partners such as TfL and the GLA, including through the use of our pioneering CT Social Value Toolkit. Facing reduced statutory income, operations changes, lease negotiations and contract retendering, we need to stabilise cashflow and protect services. Significant opportunities include leveraging our network and resources to develop our training and consultancy, build strategic partnerships to generate earned income, and using Dorset as a demonstrator site to pilot sustainable, mission-aligned commercial models.

Role priorities (first 12–18 months)

• Deliver a sustainable financial model and restore reserves.

• Redesign operations for the new scale.

• Leverage our networks and resources to develop commercial opportunities (partnerships, training, consultancy).

• Rebuild business development capability and secure partnership income.

Who you are

• Senior leader with experience of multi-site operations or similar scale.

• Strong partnership, commercialisation and Board reporting skills.

• Proven track record of strong financial management, contract negotiation and estate management.

• Commitment to inclusive leadership; willing to be office-based (min three days/week) and travel; driving licence preferred.

• Desirable: Experience in community transport, social enterprise or productisation/licensing.

Why ECT?

• Lead a sector-recognised charity with a strong social value toolkit and immediate partnership routes.

• Combine financial rigour with mission-aligned commercial innovation.

• Shape ECT’s stabilisation and long-term sustainability.

For full details of the role including how to apply, please download the full appointment brief. For an informal and confidential conversation about this position, please contact Jenny Hills at Harris Hill via the apply button with times to speak and (optional but appreciated) a CV or professional profile which will be treated with the strictest confidence. We advise reading the full brief first.

Closing date for applications: 9am, Monday 23rd March 2026.

As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

About MAAC

Midlands Air Ambulance Charity (MAAC) funds and delivers a pre-hospital emergency helicopter-led service across the Midlands region (serving six counties). As well as being a charity, we are an independent health care provider that is rated outstanding by the Care Quality Commission (CQC).  Our mission is to deliver exceptional pre-hospital care and lifesaving interventions through our helicopter-led emergency medical services. With more than 80,000 missions since 1991, we are among the busiest air ambulance services in the UK.

The Opportunity

As MAAC prepares for the planned departure of its current postholder, the organisation is seeking an exceptional Director of Finance to join the Executive Team. Reporting directly to the Chief Executive, the Finance Director is a key member of the Charity’s Leadership Team, providing strategic financial direction across the Group (the parent charity and its trading subsidiary). This role ensures the organisation remains financially resilient, well‑governed, and strongly positioned to deliver its mission for the long term – through working collaboratively with the Chief Executive, Leadership Team and Board members.

Key Areas of Responsibility

• Play a key role as part of the Senior Leadership Team (SLT), contributing to organisational strategy and fostering strong cross‑department collaboration.  Work collaboratively with the Chief Executive and SLT to develop and maintain the three-year strategic plan, ensuring financial projections, assumptions, and scenario planning are based on accurate data and sound forecasting.
• Provide strategic financial leadership that supports long‑term sustainability, future growth, and the delivery of critical services.
• Build strong, transparent, and trusting relationships with Board members by delivering clear, relevant financial reporting and assurance (supporting Board members to carry out their governance responsibilities effectively).  Manage the Audit and Risk Committee’s activities in conjunction with the Committee Chair
• Lead a high‑quality financial management function for the Charity and its subsidiary, ensuring full compliance with regulatory requirements, governance requirements and accounting standards.
• Manage the full year-end audit cycle, ensuring schedules, reconciliations, and working papers are prepared to a high standard and delivered within agreed timescales.
• Oversee the timely preparation of monthly Group Management Accounts, ensuring high-quality financial reporting is supported by meaningful commentary, variance analysis, trend interpretation, and insights that enable informed strategic decision-making by the SLT and Trustees. 
• Manage the relationship with the Charity’s external investment portfolio fund manager and independent investment advisors - ensuring the Charity receives high-quality professional advice on investment strategy, shareholdings, and cash allocation, and that all recommendations align with organisational objectives, ethical considerations, and risk appetite.

About You

You will be a professionally qualified accountant (ACCA, ACA or equivalent) with substantial senior‑level experience and the credibility to operate confidently at Board level. Most importantly, you will embody strong values, show high emotional intelligence, and be genuinely motivated to contribute to MAAC’s mission. Charity sector experience is essential -  with a thorough understanding of what it takes to promote financial best practice, control spend and assist with income generation in sizable Not-for-Profit environments. Critically, you will lead through expert technical skillsets and collaborative working —shaping direction, offering robust assurance, and operating as a trusted strategic partner to senior colleagues and Trustees/ Directors.

Reward & Benefits

• Salary of £90,000 - £95,000 p.a. dependant on experience
• Part time working a consideration (4 days per week; days of the week as per organisational need).
• Flexible working (with the option to work from home 1–2 days per week post probation, subject to organisational need).
• 28 days annual leave plus Bank Holidays
• Pension scheme (after 3 months) – matched up to 6%
• Paycare Health Cash Plan
• Gym on-site (free access)
• Death in service benefit x 2 salary
• Access to range of charity discount cards

For an informal conversation about the role, please contact our retained recruitment partner Paul Robinson at RM Recruit Ltd

This is a fantastic opportunity to shape and build our Corporate relations and fundraising. This year we launched our Business Club, and we need a dedicated and innovative individual to build on its success!
Your main aim will be to engage businesses in the work that we do and the difference Youth Options makes to the lives of Young people in Hampshire.

The role will include creating mutually beneficial relationships that address charity and environmental, social and government needs. You will also be attending networking events, arranging corporate fundraisers, and managing our corporate volunteer days.

Person Specification
Experience

• Working in a similar events or fundraising role
• Delivering and developing corporate partnerships
• Working with people and building up relationships across different audiences form different levels within companies

Knowledge

• Funding and charitable sectors
• Proven track record of developing and managing corporate relationships
• Awareness of Corporate Social Responsibility Agenda
• Aware of opportunities in the local area
• Computer literate in MS Office

Essential Skills and Competencies

• Outstanding organisational skills and attention to detail
• Outstanding communication skills
• Outstanding networker capable of developing relationships
• Able to plan, prioritise and manage a varied workload
• Ability to work well under pressure and to deadlines
• Able to effectively represent Youth Options and promote core brand messages
• A creative thinker who can bring fresh outlook and ideas
• Collaborative, able to work in a small, informal team
• Confident public speaker able to talk passionately about our work

At Flame we are excited to see how God brings transformation through our work to those who have suffered war, terror or oppression. If you would like to be part of bringing God's healing and freedom we'd love to hear from you! 

This is an interesting and varied role offering scope for creativity. It is suited to someone who can effectively deliver projects, handle finances confidently, and excels at developing processes. Working closely with the Missions Director and other staff to provide technical and administrative support to the vision and mission of Flame.

Are you a highly organized and flexible individual capable of contributing across multiple operational areas? Namely HR, IT, Finance, Compliance, and Communications. The role demands excellent IT and communication skills, both written and oral. A strong eye for detail is essential for policy management and compliance, ensuring the charity remains legally compliant and delivers its missions safely and efficiently.

We're looking for someone who is confident, shows initiative and is creative in their delivery of the work.  Someone who can take on the responsibilities and run with them under limited supervision. 

We are a flexible employer and you will be joining a small supportive team.

The Grants Officer is a new and integral role within Southwark Charities, created to support the growth and development of our grant-making activity. Working collaboratively with the charity’s Grants Manager, the successful candidate will play a central role in supporting the delivery of our grants programmes, at all stages of the grant-making process for community organisations and individuals, from application and assessment through to monitoring, reporting and relationship-building.

We are seeking an organised, proactive and detail-orientated individual, who is able to take the initiative, with experience of managing grants or comparable projects within the voluntary or public sector. The ideal candidate will demonstrate a strong alignment with our organisational values, excellent communication and administrative skills, and a solution-focused approach to their work.

This is a fantastic opportunity to join a small and committed team at an exciting time in the charity’s development. The role offers the chance to help shape new ways of working, contribute meaningfully to our impact, and make a real difference to the people of Southwark.

Location: St Mary Newington Close, Surrey Square, London, SE17 2LP until 2028, then Edward Edwards’ House, Nicholson Street, SE1 0XL.

The post will involve regular travel across Southwark for external meetings and events, including occasional evening and weekend working, and up to 2 days per week remote working.,

Contract: Permanent, full-time

Probation period: Six months

Reporting to: Grants Manager

Salary: £36,000-£38,000 p/a

Additional benefits: 25 days’ annual leave plus public holidays; 8% employer’s pension contribution; Death in Service benefit of 3x gross salary

Deadline for applications: Monday 16th March 2026, 9am

You will lead, with support, on the development and delivery of an exciting new Women at Risk (WaR) project seeking to support women at risk of rough sleeping, homelessness and exploitation. Working across key areas of Enfield and Haringey you will, through a combination of nighttime outreach and daytime service development, support a coordinated response across multiple agencies already engaged in this work.

You will coordinate and lead a minimum twice weekly nighttime outreach, support additional services and existing outreach provision and develop a daytime offer that meets the needs of women engaged through outreach and identified as at high risk of harm and homelessness.   

You will have management responsibility of a small staff team, take overall lead on case management, coordinate outreach and maintain relationships with key stakeholders to support women to access and engage with a range of services to meet their needs through effective and professional communication.

This is a fantastic opportunity to become part of a passionate, high performing team and develop a service which is meeting identified gaps in local provision.

Job Purpose

This role sits at the heart of Operation Smile UK’s five-year strategy to deliver transformational growth across all income streams. As Retention Fundraising Lead, you will be instrumental in delivering on three of the four core strategic priorities:

1. Build Regular Giving – retain and maximise value from the regular giving base

2. Drive All Donors to Legacy – ensure donors experience best-in-class stewardship, increasing their loyalty to the charity with an objective of feeding into legacy and long-term giving goals.

3. Maximise Growth Through Digital Fundraising Integration – leading the expansion and optimisation of digital growth for all existing supporters.

The Retention Lead is responsible for delivering Operation Smile UK’s strategic individual giving retention and legacy marketing programme. This role is key to driving income growth from our existing donors from the point of recruitment, maximising value and minimising attrition from the regular giving pool and generating and retaining legacy actions and prospects.

You will lead on the strategy, planning, delivery and evaluation of retention campaigns, with full accountability for managing significant budgets, agency partnerships and performance metrics.

You will support the development of the Legacy strategy, be instrumental in planning legacy activity and delivering legacy marketing for the existing supporter base across all income streams and methods of support, from Partnerships, Volunteers and public fundraisers.

This is a senior, hands-on role suited to an experienced Individual giving fundraiser with strong commercial acumen and a data-driven mindset.

Key Responsibilities

Strategic Campaign Leadership

• Develop and implement the retention strategy, aligned with income targets and supporter growth objectives.
• Lead on the planning and delivery of campaigns across cash, donor stewardship, legacy prospecting and stewardship, welcome, conversion, reactivation and upgrade appeals.
• Lead on strategic development of the cultivation journey to ensure Operation Smile maximise growth through digital channels.
• Monitor and report on campaign performance, providing insight-driven recommendations to optimise results.
• Drive testing and innovation to expand existing approaches and introduce new ones within acceptable risk and return parameters.

Budget Ownership & Performance Monitoring

• Take full responsibility for retention and legacy budget management, income forecasting and cost control.
• Set, monitor, and evaluate key performance indicators (KPIs), reporting against ROI, value and response, retention and conversion metrics and long-term value across all supporter groups channels.
• Collaborate with the Senior Database Manager and the Director of Data and Technology to develop and maintain performance dashboards (e.g., Power BI) and support strategic data analysis, including both short term and long-term channel performance evaluation.

Line Management

• Provide day-to-day leadership and support to the Retention team, ensuring clarity of objectives, effective workload management, and professional development opportunities.
• Conduct regular 1:1s, annual appraisals, and performance reviews for direct reports, supporting their growth and accountability.
• Foster a collaborative and inclusive team culture, encouraging innovation, learning, and high standards of delivery.
• Provide strategic and operational direction to external agencies or freelancers working on retention projects.

Agency & Partner Management

• Manage day-to-day relationships with external fundraising and creative partners.
• Lead on the relationship with the external fulfilment agency working with multiple internal stakeholders to ensure an effective partnership is in place.
• Lead briefings, content sourcing, agent training, stakeholder approvals, and quality assurance processes.
• Negotiate contracts and hold suppliers accountable for delivery and performance.

Cross-Team and Market Integration

• Represent the retention and legacy programme in cross-functional planning meetings and contribute to a unified team culture focused on strategic delivery.
• Work closely with the Acquisition and Digital lead to deliver a seamless supporter journey from point of recruitment to donor communications.
• Work closely with the Philanthropy Manager to develop and manage the pipeline of HV/Major donors.
• Work closely with the Legacy administrator, Philanthropy Manager and Volunteer Manager to develop the legacy pipeline.
• Work closely to ensure all digital communications are aligned and support the retention strategy
• Act as a key liaison with colleagues across Operation Smile global markets, sharing insights and exploring opportunities to align strategy, co-develop creative, or pilot cross-market initiatives.

Compliance, Risk & Best Practice

• Ensure all campaigns meet legal, ethical and data protection requirements (e.g., GDPR, Fundraising Regulator).
• Act as a key contributor to organisational risk assessments relating to income performance and supplier performance.
• Keep up to date with sector trends, innovations and benchmarks to maintain best practice.

Person specification

Essential Experience

• Extensive experience (ideally 5+ years) in Individual Giving, Legacy or fundraising acquisition roles.
• Proven success delivering multi-channel (including digital) retention campaigns for both cash, legacy and regular giving donors with strong ROI.
• Experience managing external agencies and suppliers to high performance standards.
• Strong background in regular giving retention.
• Demonstrable experience managing and reporting on retention budgets.

Skills & Attributes

• Strategic thinker with excellent campaign planning and execution skills.
• Highly numerate and confident using data for decision-making and optimisation.
• Strong project and stakeholder management abilities.
• Proactive, self-starting approach with high levels of ownership and accountability.
• Excellent communication and interpersonal skills, able to represent the organisation externally.

Desirable

• Understanding of retention and supporter journey optimisation.
• Familiarity with CRM, Dot digital and data system Donorfy.
• Experience with Power BI or other reporting tools.

First-round interviews are set for the week of 9th March 2026. We strongly encourage early applications.

Disability Confident Committed Employer

We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.

At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.

If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).

Equality, Diversity & Inclusion

Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation. 

We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process. 

About the role

The Social Media and Marketing Officer will deliver high-performing digital marketing campaigns that drive supporter acquisition and engagement. Working within the charity’s Policy and Communications team, you will focus on content creation to support a broad range of charity initiatives, ranging from fundraising campaigns to promoting events including our annual conference and signature fundraising event, the Duchenne Dash, and disseminating news to our stakeholders and community.

Reporting to the Director of Policy and Communications, you will lead the execution of digital campaigns, work to strengthen our presence on social media and grow our audience to amplify our communications and marketing activity, produce impactful marketing materials, work with community representatives and ambassadors to develop case studies and support with wider marketing and communications activity.

In the role you will:

• Support the implementation and delivery of multi-channel campaigns that build awareness of Duchenne UK’s work, promote our events, projects and outputs, and support fundraising goals.
• Take responsibility for the charity’s social media channels (Facebook, Instagram, LinkedIn and TikTok), ensuring consistent, engaging, and mission-led content – planning, scheduling and publishing content.
• Help manage the digital marketing content calendar and coordinate content with colleagues across the organisation.
• Create a variety of digital content, including graphics, videos, reels, stories, blogs, and newsletters.
• Monitor and, where appropriate, respond to, and engage with followers and messages.
• Manage the charity’s regular e-newsletter using tools such as Dotdigital.
• Stay up to date with trends in digital communication and identify opportunities for innovation.
• Create detailed campaign plans, including channel selection, content requirements, and delivery timelines.
• Monitor campaign performance using analytics tools and dashboards, providing actionable insights.
• Ensure staff and volunteers feel informed and inspired through engaging internal updates and on-brand messaging.
• Harness social media channels to raise the profile of the organisation and promote our work and policy positions and grow our audience on LinkedIn, Facebook and Instagram.

Person Specification

Essential experience:

• Experience of writing for a range of audiences and using different channels to produce convincing, clear and succinct content across a range of platforms such as socials, blogs, web and print.
• A strong eye for detail and the ability to create content that resonates.
• Experience of using digital and social media for influencing and campaigning purposes.
• Experience supporting the development of and implementing social media strategies to increase engagement, reach and donations.
• Experience managing competing demands, meeting deadlines, and juggling multiple projects effectively.

Essential skills and attributes:

• Highly motivated with a passion for improving the life outcomes of people living with DMD. Proficient with all main Microsoft Office packages
• Ability to demonstrate sensitivity to the needs of patients and families, with resilience to navigate challenging situations.
• Proficiency with digital platforms, content management systems, and marketing tools.
• Excellent interpersonal skills with people of all ages and backgrounds. 
• Ability to work on own initiative.
• Ability to build excellent working relationships both internally and externally.
• Good organisational and workload management skills.

Desirable experience:

• Experience delivering impactful social media led fundraising strategies
• Experience running social media presence for an organisation and harnessing social media to promote and showcase events
• Experience using Dotdigital or similar digital marketing software and producing newsletters and other marketing emails.

Desirable skills:

• Graphic design skills and working knowledge of Canva and Adobe design suite.
• Experience with Pay-Per-Click (PPC) campaigns across platforms such as Google Ads and Meta Ads Manager.

Benefits

• 25 days of annual leave + 8 days of public holidays (both pro rata)
• Summer Fridays – half days on Fridays in July and August (pro rata)
• Flexible working policy
• Hybrid working with a minimum of 2 days in the office per week
• Standard Employer Pensions contributions after 3 months
• Team wellness day and team away day
• Training and development opportunities

 Terms and conditions

The appointment is subject to satisfactory references and an initial six-month period of probation, during which performance will be regularly reviewed.

The applicant must have the right to work in the UK and provide relevant ‘right to work’ documentation.

Relevant training will be provided during induction as well as opportunities to develop your career through experience of different aspects of the charity’s work and working with colleagues on new initiatives.

Sound like the job for you? We’d love to hear from you.

Finance Assistant & Receptionist

Do you love tidy spreadsheets and welcoming people with warmth? Would you like your work to make a real difference in people’s lives?

International Care Network (ICN) is a Christian charity walking alongside asylum seekers and vulnerable migrants as they rebuild their lives in the UK. We’re looking for a dependable, kind, and detail‑driven team member who’s just as comfortable reconciling petty cash as they are greeting visitors and supporting colleagues.

If you’re organised, calm under pressure, great with people, and enjoy keeping things running smoothly, we’d love to hear from you.

The role at a glance

• Hours: 15 hours per week, split as:
  • Finance Assistant – 7.5 hours/week (flexible across the week, ideally Tuesday and/or Wednesday; not the reception day)
  • Receptionist – 7.5 hours/week (one day, ideally Friday)
• Salary: £25,747.50 FTE (pro rata)
• Contract: Permanent
• Location: Bournemouth (office-based, with a warm, supportive team)
• Reports to: Finance Officer and Director of Operations

What you’ll be doing

Finance (7.5 hrs/week)

• Enter invoices and payments accurately in Xero, analyse by department and fund
• Keep records spotless: scan and upload documents, reconcile petty cash monthly
• Prepare cash allowances for a small number of service users
• Process staff/trustee expenses and occasional card payments
• Record and bank cash/cheques, file everything properly, draft fee invoices

Reception (1 day/week, ideally Friday)

• Be the first warm welcome: phones, door, inbox - logging enquiries and passing to the right person
• Keep the reception and shared spaces tidy and friendly
• Sort and distribute post (and take mail to the Post Office, including special deliveries)
• Support small admin tasks, make external calls, and help keep the office running (incl. lights/CCTV on/off)
• Top up staff refreshments (small things, big impact!)

You’ll thrive if you

· Have a finance/admin qualification or equivalent experience

· Are confident using Xero (or similar) and have strong Excel skills

· Are methodical, accurate, and fast with paperwork and data

· Can juggle tasks, manage your time well, and use your initiative

· Communicate clearly and kindly - whether at the door, on the phone, or by email

· Understand (or are willing to learn about) the challenges facing refugees, asylum seekers and vulnerable migrants

· Are happy to uphold clear boundaries, confidentiality, and health & safety

· Are supportive of ICN’s Christian ethos and values, and respectful of people of all cultures and faiths (or none)

Why you’ll love working with ICN

· A genuinely supportive, purpose‑driven team who care about each other

· Flexibility within the Finance Assistant hours

· Training relevant to your role

· Staff wellbeing opportunities (including socials)

· Company pension scheme

· You’ll see the impact of your work - every single week

Our commitment

ICN is committed to being an inclusive and welcoming employer. As a Disability Confident employer, we encourage applications from people with disabilities and will make reasonable adjustments where needed. We value diversity and ensure all current and potential employees are given equal opportunities. No one will ever be disadvantaged or discriminated against because of gender, age, marital or civil partnership status, race, nationality or ethnic origin, disability, religion or belief, sexual orientation, gender reassignment, pregnancy or maternity, trade union membership or political beliefs. Only requirements that can be clearly justified are applied.

We are also deeply committed to safeguarding. ICN has robust policies and procedures in place to protect service users, staff and volunteers, and all roles working with children and/or vulnerable adults require the appropriate DBS checks.

We’re looking for an experienced and proactive Board Secretary to support our Chair, CEO and Board of Trustees.  In this key role, you’ll ensure the smooth running of all Board and committee activity, uphold high governance standards, and act as a trusted adviser on regulatory, statutory and best-practice requirements.

What you’ll do:

• Lead and maintain high‑quality governance processes across the organisation
• Coordinate Board and committee meetings, agendas, papers and minutes
• Oversee key governance documents, registers and annual reviews
• Support trustee recruitment, induction and development·
• Work closely with senior leaders to ensure consistent, best‑practice governance

What you’ll bring:

• Chartered Governance Institute qualification (or equivalent)
• Educated to degree level, a qualification in psychology would be an advantage
• At least 5 years’ experience working directly with a Board of Trustees
• Strong understanding of Charity Commission requirements and governance best practice
• Excellent communication, organisation and prioritisation skills
• Ability to build strong relationships and manage competing demands

If you’re an experienced forward-thinking governance professional who can confidently take the lead at senior level, we’d love to hear from you.

We offer a friendly, values led working culture with an excellent benefits package that includes:

• Agile & flexible working
• Generous leave entitlement
• Occupational pension scheme
• Cycle to work scheme / free eye care vouchers / Winter flu vaccinations
• Tailored learning & development
• Employee Assistance Programme counselling
• Life Assurance Scheme
• Discounts scheme with national organisation

Whilst the job can be predominantly home-based, applicants must live within a commutable distance from London, as in-person attendance will be necessary on occasions.

How to apply

The closing date for applications is 23:30 on 20 March 2026.  Shortlisted candidates will be contacted on 15 April. Interviews will be held in person in London on 27 and 28 April.

To apply, please send your CV and a supporting statement detailing how you meet the criteria in the job profile. Due to the seniority of the role, applications without a supporting statement will not be considered.

Previous applicants need not apply. 

The British Psychological Society is committed to a culture of equality, diversity and inclusion. We welcome applications from all sections of the community, irrespective of your background or circumstances. We are only able to accept applications that can demonstrate a right to work in the UK; we are unable to sponsor people requiring a work visa.

Due to the large number of applications we receive, it is not possible to update you on the progress of the application until after the closing date.  If you have not heard from us within three weeks of the closing date, please assume that your application has not been successful on this occasion.