197 Supporting families administrator jobs

Yellow Door is an amazing charity that is quite literally changing lives for the better across the Hampshire area, with a team of around 100 staff and volunteers, working together to prevent and respond to domestic and sexual abuse. We provide a diverse and innovative range of services to local people of all ages and genders. 

Last year we engaged with over 4,500 clients to provide crucial support, information, and in some cases a lifeline. Right now, our services have never been more in demand, so our volunteers and supporters are absolutely critical to us. Would you like to be part of our amazing team that is changing lives for the better in the Southampton area?

We are looking for highly motivated individuals to provide proactive advocacy and support services to people who have experienced sexual violence/ abuse. The CYP ISVA provides practical and emotional support to children and young people who have experienced sexual violence or abuse. The role focuses on delivering age-appropriate, trauma-informed support that reduces distress and supports informed decision-making. You will work with children and young people who may not be ready for counselling, offering accessible support while guiding them through the criminal justice process and advocating on their behalf. The role also involves supporting parents and carers, ensuring the young person’s voice is heard and their needs are met.

We are looking for individuals who have experience of working within an advocacy role, preferably within domestic or sexual abuse or related fields such as mental health/social care/justice roles. You will have a sound understanding of risk assessment alongside experience of managing diverse caseloads and working pro-actively within multi-agency partnerships to support victim-focused outcomes. The successful applicants will have effective communication and advocacy skills and knowledge of the impact of sexual violence/abuse.

For further information and to apply for the role, please visit our website. 

Would you like to join our caring and ambitious team, using your strong communication and organisational skills to provide an excellent supporter journey, underpinned by positivity and empathy?

Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity determined to beat the fear and isolation of macular disease with world class research, and the best advice and support.

To support people affected by macular disease now, the Macular Society provides a range of support, information and services. Our research programme is focused on finding new treatments and a cure to beat macular disease forever.

We are undergoing significant changes, with a transformational new strategy to multiply our income, ultimately funding research that will find a cure.

What we’re looking for

We’re looking for an organised, proactive and people-focused person who enjoys getting things right, communicating with others and making a positive difference to the supporter experience.

This is an Officer-level role, ideal for someone with experience in administration, supporter care, fundraising, marketing or a similar role who is looking to develop their skills and build a career in charity fundraising and marketing. You don’t need to be an expert in legacy or In Memory fundraising - what matters most is that you’re curious, willing to learn and confident working with both people and processes.

As part of our Legacy and In Memory team, you’ll play an important role in delivering excellent supporter care. You’ll have a varied mix of responsibilities, from processing donations and correspondence and responding to enquiries from existing and future supporters, to supporting marketing campaigns, identifying and supporting the production of marketing materials and helping us build strong, lasting relationships with our supporters.

You’ll be someone who takes pride in providing a high standard of stewardship, is comfortable managing administrative tasks and can communicate with warmth, sensitivity and empathy - particularly when supporting people who are remembering someone they have lost.

Our team is ambitious and curious, and we’re always looking for new ways to grow income and supporter engagement through legacies and In Memory giving. You’ll be encouraged to bring your ideas, learn from others and contribute to a positive team culture where we support and challenge each other to do our best work.

If you’re looking for a role where you can combine organisation, communication, creativity and purpose, while developing your fundraising and marketing experience and helping the Macular Society make a lasting difference, we’d love to hear from you.

What we provide in return

In return we provide a great working culture and offer flexible working options, 27 days annual leave, the ability to buy or sell annual leave, supportive family policies, and 6% pension contribution. 

Macular Society is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applicants where: 

• The candidate has evidenced the minimum criteria for the role through their application 

• The candidate has chosen to share that they have a disability in the covering letter/application email 

• Where the minimum (essential) criteria have been met, we will provide an opportunity to request any reasonable adjustments for the interview and/or the role. 

We want to be an inclusive and diverse employer reflecting the community we serve and welcome applications from all parts of the community, in particular people with lived experience of sight loss.

We offer a flexible approach to working in this role, including the potential opportunity to work compressed hours over fewer days, or spreading out the hours out across the working week.

It is important that you can work from our Andover office for all, or some, of your hours, in order to process and fulfil postal correspondence and donations.

To apply: Please email your CV and a covering letter explaining how you meet the job description and person specification 

In line with our value of “Showing we care”, we ask that the covering letter is written in your own words and not heavily reliant on AI-generated content.

Closing date: 23.59, Monday 28 September 2026

Please apply early, as we’ll be reviewing candidates throughout. We reserve the right to close the advert in advance of the published date.

Interviews: Week commencing 5 October 2026

A fantastic opportunity has arisen within our award-winning fundraising team, to join us in an exciting new role of Legacy and In Memory Manager (Lead).

At Birmingham Women’s and Children’s Hospital Charity, we believe there’s always more we can do for our sick kids and women, and that’s why we will always strive to do more for our patients and families. It’s our mission to raise the vital funds needed to make a real difference to all who use our hospitals, and to make our hospital feel just like home. 

This role requires someone with experience in legacy administration and promotion and/or in memory fundraising, as well as excellent communication skills and a strategic mindset. We need someone with previous experience in relationship management and income generation - ideally within a legacy and/or in memory setting - who is able to lead and inspire our supporters and staff in order to generate long term income and awareness for the charity.

To be successful in this role you will: 

• Lead the development and delivery of legacy marketing and in-memory fundraising strategies to drive sustained income growth and supporter retention
• Be self-motivated, independent and target-driven
• Act as the subject matter expert on legacy administration and in-memory giving, providing guidance, training, and mentoring while promoting a strong culture of philanthropy
• Manage all aspects of legacy casework, including complex and contentious cases, ensuring effective stakeholder relationships and full compliance with legal, regulatory, and best practice standards
• Oversee data management, reporting, and analysis to generate insights, improve processes, and support accurate forecasting and long-term financial planning
• Collaborate across teams to maximise fundraising opportunities, enhance donor engagement across channels, and deliver impactful events and integrated giving initiatives
• Posses a natural confidence in talking to people with high emotional intelligence and resilience due to the sensitive nature of the role, with excellent communication and relationship building skills.

What we offer: 

• Flexible and hybrid working to support work-life balance 
• Generous annual leave entitlement with additional leave for long service 
• Enhanced sick pay
• Enhanced Maternity and Paternity Pay 
• Employee Assistance Program and Lifestyle Savings
• Free flu jabs 
• Cycle to work scheme 
• Charity events throughout the year 
• Employer enhanced auto-enrolment pension scheme with 8% employer contribution 
• Ongoing commitment to education and professional development 

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.  

Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance. 

If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it. 

PLEASE NOTE: Within our organisation, this role is titled Legacy and In Memory Lead. This reflects our internal structure and does not change the scope or responsibilities described in this advert.

We will conduct interviews as suitable candidates apply and we're ready to hire if we find the right person before the job ad closes.

Northern Ballet is looking for an organised, proactive and detail-focused Development Executive to join our friendly and ambitious fundraising team.

This is an exciting opportunity for someone who is a confident communicator, with experience in administration, fundraising or customer service who is looking to develop their career in arts fundraising. You’ll play an important role in growing support for Northern Ballet, nurturing relationships with our supporters and helping the Development team run smoothly.

What you’ll do

• Support the growth and administration of our Patron and individual giving programmes

• Help deliver engaging supporter stewardship

• Support donor and corporate events in Leeds and across the UK.

• Maintain accurate supporter and donor information within our Spektrix CRM database

• Support fundraising campaigns, appeals, trust and foundation applications, research and reporting

• Coordinate meetings, donor visits, backstage experiences, rehearsals and other supporter activities
• Provide high-quality administrative support and contribute to improving systems and supporter experience
• Work collaboratively across the organisation and support performances and events, including some evening and weekend work.

Why join Northern Ballet?

You’ll be part of a small, collaborative and purpose-driven team where your contribution really matters. This is a fantastic opportunity to learn, grow and make a meaningful impact through the work of one of the UK’s leading ballet companies.

Northern Ballet is committed to equality, diversity and inclusion and welcomes applications from people of all backgrounds and experiences. We are a Disability Confident employer and guarantee an interview to disabled applicants who meet the essential criteria.

Community Volunteers Enabling You (COVEY) has been a lifeline for children, young people and families across Lanarkshire since 1992. We provide one-to-one and group-based befriending, mentoring and family support services tailored to those who need it most. Our mission is to help children, young people and families become more resilient, safe and better equipped to reach their full potential.

As Fundraising Manager, you will lead the development of community fundraising, corporate fundraising and fundraising events (either held by us or undertaken by members of the public such as the Kiltwalk), helping COVEY grow sustainable unrestricted income and build long-term relationships with supporters.

This is a brand new role with real scope to build on COVEY’s trusted place in the local community, developing new fundraising opportunities and partnerships, as well as building on our existing relationships with volunteers, staff, trustees, supporters, funders, schools, employers, community partners and local networks.

You will also help shape fundraising activity linked to COVEY’s 35th anniversary in 2027, using this milestone to celebrate the children, young people and families we have supported over this time (and the volunteers and staff that made it happen), in turn raising our profile and build long-term supporter relationships beyond the anniversary year.

This role would suit someone who is confident, proactive and relationship-focused, with the ability to engage people, spot opportunities, make compelling asks, build partnerships and turn interest into meaningful support for COVEY.

What we’re looking for:

• A successful track record of generating income, developing partnerships, identifying new leads and converting opportunities into active support
• Previous experience of fundraising, which could include community fundraising, corporate fundraising, supporter stewardship, sponsorship, challenge events, employee fundraising, Charity of the Year partnerships, etc
• Excellent communication and relationship-building skills, including confidence in networking, presenting and making fundraising asks
• Strong planning and organisational skills, with the ability to manage fundraising activity, events, budgets, supporter communications and CRM records
• A collaborative, supporter-focused approach and a strong commitment to COVEY’s mission, values and outcomes

COVEY is entering an important period of growth. Our 2025-28 Strategy sets out ambitious plans to increase income, grow unrestricted funding, strengthen our external profile and develop wider community support for the charity. The Fundraising Manager will play a key role in achieving this, and will be able to shape exactly how we do this from the ground up.

What We Offer

We offer a rewarding and fulfilling role with the opportunity to develop your skills and career in an enriching environment. Our benefits package includes:

• 6% employer pension contribution
• 22 days annual leave (rising to up to 27 days) and 10 public holidays
• One special leave day to celebrate your birthday
• Flexible working
• HSF Health plan (including dental, optical, physio claim back, personal accident coverage, GP, mental health counselling, legal support, and discounts for gym, cinema, and shopping)
• Quarterly staff wellbeing activities
• Access to ScotWest Credit Union (loans, mortgages, and savings accounts)
• Access to learning and development opportunities

Help shape the UK’s dedicated Muslim Cancer Support Network. Lead, inspire and support volunteers delivering faith‑sensitive cancer support across the country.

Safeena is the UK’s dedicated Muslim Cancer Support Network, created to ensure no Muslim facing cancer feels alone. As we grow into a professionally governed national charity, we are recruiting a Volunteer Manager to lead, develop and support our expanding volunteer workforce.

The Volunteer Manager will oversee Safeena’s national volunteer programme including Befrienders, Community Champions, Bereavement Volunteers and operational volunteers, ensuring high‑quality recruitment, training, safeguarding, supervision and ongoing support. This role is central to Safeena’s transformation programme, helping build a credible, compliant and compassionate volunteer service that reflects the needs of Muslim communities affected by cancer.

Key Responsibilities

• Recruit, onboard and train volunteers

• Deliver induction and ongoing training programmes

• Provide supervision, wellbeing support and reflective practice

• Coordinate rotas, assignments and community outreach activity

• Maintain volunteer records, policies and compliance

• Promote Safeena’s volunteer opportunities across communities and mosques

Person Requirements

Essential

• Experience managing or coordinating volunteers

• Strong organisational and communication skills

• Ability to support volunteers in emotionally sensitive roles

• Knowledge of safeguarding and confidentiality

• Confident delivering training or group sessions

Desirable

• Experience in charity, community or health settings

• Understanding of Muslim communities and culturally sensitive support

• Training in safeguarding, bereavement or cancer awareness

Are you passionate about empowering young people to break down barriers, gain independence, and achieve their career goals?

Volunteer Centre Kensington & Chelsea (VCKC) is looking for a dedicated Stepping Stones: XP Officer to join our team. In this delivery-focused role, you will provide person-centered, strengths-based support to young people aged 16–25 who identify as having Special Educational Needs or Disabilities (SEND).

You will manage a small, targeted caseload, guiding participants through their journey from building initial confidence to securing inclusive volunteering placements, work experience, and paid employment.

Key Responsibilities

• 1-to-1 Caseload Support: Co-design realistic action plans, identify reasonable adjustments, and deliver tailored employment and volunteering readiness support.

• Brokerage & Employer Engagement: Build strong relationships with local employers and volunteer-involving organisations to source safe, accessible placements.

• Practical Guidance: Assist participants with CV writing, application forms, and work-readiness skills tailored to their unique needs.

• Placement Monitoring: Provide light-touch, SEND-informed support to both participants and hosts to ensure placements are successful and sustainable.

• Network & Resource Mobilisation: Connect clients with external support services, training opportunities, and grants for work clothing or tools.

What We Are Looking For

• Relevant Experience: Proven track record of supporting young people (aged 16–25) or adults facing barriers to work, particularly those with SEND.

• Strengths-Based Approach: Ability to deliver empowering, direct 1-to-1 support that builds confidence and self-advocacy.

• Relationship Building: Experience working alongside employers and community organisations to champion inclusive practice.

• Organisational Skills: High-level administrative abilities to manage time, maintain accurate client data, and handle record-keeping effectively within a part-time role.

• Values-Driven: Strong commitment to safeguarding, equality, inclusion, and the values of VCKC.

(Note: Appointment is subject to a satisfactory Enhanced DBS check).

How to Apply

To apply, please submit your CV and a cover letter detailing how your experience meets the criteria outlined in the person specification.

Yellow Door is an amazing charity, changing lives for the better across Southampton and the wider Hampshire area. We support adults, families, young people and children affected by domestic and sexual abuse, providing specialist services that offer safety, support, recovery and hope. Our finance team plays a vital part in making that work possible, helping ensure our resources are well managed, our funding is properly recorded and our organisation remains financially strong and accountable. 

This role will support the smooth running of our finance function by helping to process income, expenditure, payroll information, reconciliations, funder records and financial administration accurately and on time. It is a great opportunity for someone who enjoys detail, deadlines and practical problem-solving, and who wants their finance skills to contribute to meaningful work in the charity sector.

You will be experienced in finance administration, bookkeeping or a similar role, with strong attention to detail and confidence working with financial information, spreadsheets and finance systems. You will support purchase and sales ledger work, reconciliations, payment processes, payroll information, Gift Aid, month-end tasks and accurate record keeping. You will also be comfortable communicating with colleagues across the organisation, helping them follow finance processes and ensuring queries are dealt with clearly and professionally.

Yellow Door is committed to safeguarding and promoting the welfare of children, young people and adults at risk, and we expect all staff and volunteers to share this commitment. This post is subject to the appropriate recruitment checks.

We are an equal opportunities employer and are proud to be an inclusive place to work, where everyone can feel they belong and has something valuable to contribute. We warmly welcome applicants from all parts of our diverse community, particularly those from under-represented groups. Yellow Door works across Hampshire and is based near central Southampton.

Please note the closing date for this post is Wednesday 30th September 2026. We will keep the vacancy open until we have successfully appointed. Once your application has been reviewed, we will contact you to let you know if you have been shortlisted for interview.

About our organisation

Music as Therapy International is looking for an ambitious, creative and relationship-focused Fundraising Manager to lead our fundraising as we enter an exciting new phase of our development.

Registered in 1998 and recently converted to a CIO, we are a small, established charity with a big ambition: To inspire, guide and champion caregivers to use music to strengthen care. Our work equips caregivers with practical skills and approaches that use music to improve the lives of people in vulnerable situations around the world.

We have entered a new strategic period focused on extending our reach, evolving our training and securing the future of music in care. In 2025 we operated with an income of c.£225k.  We are now looking for someone to build on this, bringing fundraising expertise, initiative and curiosity to help us turn our strategic ambitions into sustainable growth. 

About the role

As our Fundraising Manager, you will have a genuinely influential role in making that ambition possible. Working closely with our Director and wider team, you will take the lead on developing and delivering our fundraising strategy across trusts and foundations, major donors, regular giving, community fundraising, corporate partnerships and legacies.

This is not a role where you will be one small part of a large fundraising machine. You will have the opportunity to shape our approach, develop meaningful relationships with supporters and funders, identify new opportunities and turn our impact into compelling propositions that inspire people to give.

If you are an experienced fundraiser who enjoys having responsibility, building relationships and seeing the direct results of your work, we would like to hear from you.

The Senior HR Advisor will be our in-house HR professional and lead the day-to-day people function.

The postholder is responsible for the full employment lifecycle, for helping SRS meet its legal and safeguarding obligations as an employer, and for providing confident, well-evidenced advice to the Management Team on employee relations matters.

What you will need

• CIPD Associate membership with a Level 5 Associate Diploma in People Management, or an equivalent degree-level HR qualification
• Demonstrable, hands-on experience of managing employee relations casework, including grievance, disciplinary, capability, performance and sickness absence
• Proven generalist HR experience across the full employee lifecycle, from recruitment through to exit
• Current, applied knowledge of UK employment law, and the ability to translate it into practical advice for non-specialists
• Experience of drafting, reviewing and implementing HR policies and procedures
• Experience of line managing staff and of coaching and supporting other line managers through difficult people matters
• Understanding of safeguarding obligations in relation to staff, including safe recruitment practice
• Sound understanding of data protection as it applies to employee records and HR processes and a proven track record of handling confidential and sensitive matters with discretion, and the resilience to carry that responsibility
• For the full list of essential criteria see the recruitment pack.

About us

Suffolk Refugee Support aims to enable all asylum seekers and refugees in Suffolk to live integrated, fulfilled and contributing lives in their new communities. We provide a welcoming environment where clients can access help, advice, support and practical services to be healthy and safe and begin to rebuild their lives. We work with external agencies, community and voluntary sector organisations, health providers and others to enable our clients to access a range of support. We are based in Ipswich, but our services operate increasingly across Suffolk as refugees and asylum seekers are housed across the county.

Are you someone who thrives on making a genuine difference to people’s lives? Do you have experience working in health, social care or the voluntary sector and want to play a vital role in improving how older people access the support they need? If so, we would love to hear from you.

Age UK Bromley & Greenwich is seeking a dedicated and compassionate Care Navigator to join our expanding team in partnership with Oxleas NHS Trust. Based at Memorial Hospital in Woolwich, you will be embedded within a multi-disciplinary team working on the Proactive and Frailty pathways. Your focus will be on supporting older people with complex needs, helping them navigate health and social care systems, and connecting them to relevant services across the community.

This is a key role that sits at the heart of person-centred care. You will attend multi-disciplinary team meetings, work alongside professionals including GPs, case managers and mental health staff, and spend time speaking directly with patients and their families. Your role will be to truly listen, identify what matters most to the individual, and help them take practical steps towards better health, independence and wellbeing.

Key responsibilities include:

• Attending Multi-Disciplinary Team (MDT) meetings and contributing to holistic care planning

• Working with patients to understand their needs, provide emotional support and signpost to local services

• Liaising with a wide range of professionals across the NHS, social care and voluntary sectors

• Inputting information into systems including RIO and Framework I, with training provided

• Keeping accurate records and contributing to service evaluation and improvement

We are looking for someone who is:

• Experienced in health, social care or voluntary sector settings

• Empathetic and a confident communicator

• Able to build strong relationships with a range of professionals and clients

• Organised, reliable and motivated by positive outcomes for others

• Comfortable working independently and as part of a team

• Passionate about supporting older people to live well and with dignity

This role offers the opportunity to be part of a well-respected local charity with a strong values-led culture. You will be joining a supportive team that values collaboration, creativity and kindness. As a Care Navigator, your work will have a direct impact on people’s lives at a time when they are most vulnerable.

For the full person spec and job description please download the job pack.

At Yeldall Manor, we have been helping men overcome drug and alcohol addiction for over 50 years through our residential rehabilitation programme and Christian recovery community. We believe that lasting recovery is possible and are committed to supporting individuals to rebuild their lives, restore relationships and discover renewed hope and purpose. 

We are looking for a committed Christian to join our Recovery Coordination Team as a Recovery Officer. This is a rewarding and varied role at the heart of our recovery programme, providing practical, emotional and spiritual support to men seeking freedom from addiction. 

As a Recovery Officer, you will act as a keyworker for residents, helping them navigate their recovery journey, achieve personal goals and overcome challenges along the way. You will work closely with residents, colleagues, families, commissioners and external agencies to coordinate support and ensure each individual receives the care they need to thrive. 

This is an exciting opportunity for someone who is passionate about recovery, enjoys building meaningful relationships and wants to make a genuine difference in people's lives every day.

Benefits

• 25 days annual leave plus bank holidays, rising to 30 days after 3 years' service. 
• Company pension. 
• Employee Assistance Programme (EAP).
• Death in service benefit. 
• Meals provided whilst on site. 
• Ongoing training and development opportunities. 
• Supportive supervision and appraisal process.

What will you do?

• Act as a keyworker, providing personalised support to assigned residents. 
• Develop, monitor and review care plans and risk assessments.
• Support residents in achieving programme goals and progressing through the stages of recovery. 
• Conduct resident inductions and provide ongoing guidance and encouragement.
• Coordinate move-on planning and support residents to prepare for independent living.
• Liaise with families, support networks and partner agencies. 
• Work closely with healthcare professionals, probation services, local authorities and other stakeholders. 
• Monitor resident wellbeing, behaviour and engagement with the programme. 
• Carry out drug and alcohol testing, room searches and other safeguarding responsibilities in line with policy. 
• Dispense medication following training and competency assessment. 
• Contribute to resident reviews, reports and multi-agency meetings. 
• Support admissions by conducting assessments and interviews with prospective residents. 
• Maintain accurate records and ensure compliance with data protection requirements. 
• Participate in the Christian life of the organisation, including prayer meetings, fellowship gatherings and celebrations. 

What are we looking for?

• Experience working with vulnerable adults, addiction recovery, rehabilitation, social care, housing or related services.
• Understanding of the challenges faced by people recovering from addiction.
• Strong organisational, administration and record-keeping skills. 
• Excellent verbal and written communication skills. 
• Ability to build positive, professional relationships with residents and external agencies. 
• Experience of care planning, risk assessment or keyworking is desirable.
• Ability to work both independently and as part of a team. 
• Good boundaries, conflict management and problem-solving skills.
• Good IT skills, including Microsoft Office and case management systems. 
• Full UK driving licence. 
• Demonstrated commitment to the Christian faith, ability to encourage others in their faith and able to support the Yeldall Basis of Faith, Ethos Statement and values. 

About You

You will be someone who genuinely enjoys helping people grow, overcome challenges and achieve lasting change. You will be compassionate and resilient, able to support residents through difficult situations while maintaining appropriate professional boundaries.

You will be organised, adaptable and comfortable working in a dynamic residential environment where no two days are the same. Most importantly, you will be passionate about seeing lives transformed and committed to supporting men as they rebuild their lives free from addiction.

We welcome applications from people in recovery who can demonstrate appropriate stability and readiness for the responsibilities of the role.

As a Christian charity, we bring our faith to the work we do and the men we work with, so you will be someone with a deep-rooted Christian faith, able to inspire others in their faith journeys, seeking the guidance of the Holy Spirit in all key decisions.

Our Christian Ethos

Yeldall Manor is a Christian faith-based charity and recovery community. We welcome applications from people who are committed to our Christian ethos and values and who are willing to actively contribute to the Christian life of the organisation. 

Safeguarding

Yeldall Manor is committed to safeguarding and promoting the welfare of vulnerable adults. The successful applicant will be required to undergo an Enhanced DBS check including a check against the Adults' Barred List due to the nature of the role.

About Yeldall Manor

For over five decades, Yeldall Manor has supported men seeking freedom from addiction through a structured residential rehabilitation programme, therapeutic support, work-based activities and Christian community life. We are passionate about seeing lives transformed and are looking for people who share our commitment to recovery, compassion and hope. 

This is more than a job. It's an opportunity to walk alongside people at one of the most important moments of their lives and help them discover a future filled with hope, purpose and lasting recovery.

Job Title : Group Facilitator- CashBack Connections Project
Hours : Part-time, 5 to 10 hours weekly (daytime and evening groups available)
Salary : £13.45 per hour (Real Living Wage)
Location : Community venues across North and South Lanarkshire
Closing Date : 2nd October 2026

Role

CashBack Connections supports young people from across North and South Lanarkshire aged 10-16, who are at risk of involvement in antisocial behaviour and/ or offending.  We will be providing 5 groups based in different locations across North and South Lanarkshire and where required will offer additional 1-1 support for the young people.

The Groups aim to encourage and empower young people to identify positive pathways of their choosing by providing activities that focus on both social and practical life skills, including:

• Creative workshops: arts, crafts, music, and drama that allow participants to express themselves creatively and build confidence.
• Life skills workshops: age-appropriate activities that foster self-sufficiency and resilience.
• Physical activities: to promote wellbeing and improve physical health.
• Community outings: activities chosen to enhance social skills and provide experiences that may otherwise be inaccessible.

The Group Facilitators will help co-design the calendar of activities in collaboration with the young people to ensure their ideas and voices are the focus and drive for each session.  You will be a positive role model supporting the children and young people to actively engage with the activity, feel safe and respected and build meaningful peer relationships.  As a result we are aspiring to reduce the risk of antisocial behaviour/offending and help the young people to realise their full potential.

You will have a supportive team of volunteers that will look to you for support and guidance.  You will work collaboratively with the Project Coordinators to ensure all activities are risk assessed and children and young people at risk are supported in line with our Child Protection and Safeguarding polices, creating individualised, robust support plans.

We are looking for people who are enthusiastic, empathetic and inspiring to join our team and lived experience is desired.

Breakdown of Hours

• 2 hours for group delivery to around 10 young people.
• 1 hour to assist with pick up and drop offs for the young people to remove barriers for attending the group.
• 2 hours dedicated to recording notes and session reports, planning and preparing for the weekly groups and any other task that the Project Coordinator may need assistance with. 

If a candidate is interested in running 2 groups at a 10 hour contract, please highlight this in the application.

What we offer

We offer a rewarding role with the opportunity to develop your skills and future career in an enriching environment with the following benefits:

• 6% employer pension contribution
• 22 days A/L (rising to up to 27 days) and 10 public holidays (pro-rata).
• One special leave day to celebrate your birthday
• Flexible working
• Reimbursement of travel expenses.
• HSF Health plan (including dental, optical, physio claim back, personal accident coverage, GP, mental health counselling, legal support, and discounts for gym, cinema, and shopping)
• Quarterly staff wellbeing activities
• Access to ScotWest Credit Union (loans, mortgages, and savings accounts)
• Access to learning and development opportunities

Headway UK developed the Approved Provider Scheme in 2011, which is a voluntary standards-based accreditation, for rehabilitation and residential units for people with a brain injury and we are looking for a new part time team member.

• Location: Preference for Midlands based, either home based or in Headway UK’s office in Nottingham.
• Salary: £35,000 FTE (pro rata for 21 hours per week) (days are flexible)

Brief overview

Are you a professional with experience supporting brain injury survivors?

Are you passionate about improving standards or care, for brain injury survivors?

Would you be good at conducting assessments and supporting residentials care units to improve the care that they provide?

Headway UK developed the Approved Provider Scheme in 2011, which is a voluntary standards-based accreditation, for rehabilitation and residential units for people with a brain injury and we are looking for a new part time team member.

By participating in the scheme Approved Provider units affirm their dedication to excellent care, operational efficiency, and continuous improvement. The accreditation of units is then published for families, individuals and professionals to help inform their choices when identifying suitable provision for brain injury survivors. Our accreditation process is designed to be collaborative and supportive, guiding units through every step towards achieving and maintaining exemplary service standards.

The role will involve, conducting and writing assessments and working with the Approved Provider and Training Manager to manage Lead Assessors, who are based around the UK and the Service User Perspective Assessors, who are either brain injury survivors, or family members/ carers.

Embrace Headway’s mission of Improving Life After Brain Injury. Join us to ensure the highest quality care for ABI survivors throughout their journey to recovery.

What you will do:

• Conduct Approved Provider assessments, which includes going into brain injury residential units and assessing the services they provide and making recommendations, to improve practice against the framework.
• Writing and reviewing reports for Approved Provider units, following assessments, that clearly highlight strengths and areas for development.
• Contributing to the development and growth of Headway UK’s Approved Provider scheme, by continuing to drive forward standards and onboarding new units.
• Working with freelance Lead Assessors and Service User Perspective Assessors (who are brain injury survivors or family members) who are based around the UK, to organise assessments and ensure the schemes standards are upheld.

About you

We’re open-minded and welcome all applicants who believe they can succeed. Though ideally, you will have:

• Prior experience of working in the field of acquired brain injury.
• Relevant professional qualification (e.g. occupational therapy, speech and language therapy, clinical psychology, physiotherapy, nursing, social work).
• Ability to write and moderate written reports of high quality and clarity, to provide accurate and accessible feedback.
• Very good IT skills, including be proficient in the Microsoft Office suite (e.g., Outlook, Word, Excel and Teams).
• Ability to gain the trust, confidence, and respect at all levels within external organisations and staff groups.
• Be an excellent communicator, with new and existing Approved Provider units.

Benefits

As a staff member at Headway UK you’ll have access the following range of benefits;

Financial Security 

• Competitive Salaries
• Pension - You’ll be automatically be enrolled into the Pensions People with Headway contributing between 5 – 8%
• Occupational Sick Pay Scheme – Increasing with length of service.
• Death in Service Benefit - You’ll have the security of knowing if anything happens to you your loved ones will be provided for

Flexible Working

• Remote working – For the majority of our roles we can facilitate fully remote or hybrid working.
• We understand that a healthy work-life balance is essential for our team to thrive. Headway UK offers flexible working arrangements, promoting well-being and ensuring you can take care of yourself while you care for others.

Wellbeing

• You’ll benefit from a fully comprehensive 24/7 Employee Assistance Programme including access to counselling services.
• Eye Test Vouchers
• Mental Health First Aiders

Holidays and leave

• You’ll get 25 days leave incrementally increasing to 30 days based on service plus Bank Holidays.
• Birthday leave

Benefits

• You’ll have access to a range of shopping and lifestyle benefits and discounts through our IMHR Plus Privilege membership.

About us

Headway UK plays a pivotal role in supporting individuals and families affected by brain injuries. Our comprehensive services encompass rehabilitation, counselling, and practical assistance to help survivors regain independence and improve their quality of life. Headway UK is at the forefront of raising awareness about the challenges faced by those with brain injuries and advocates for their rights, ensuring they receive the care and understanding they deserve. Through a combination of educational initiatives, community outreach, and personalised support, Headway UK strives to rebuild lives, offering a lifeline to those navigating the complexities of brain injury recovery.

Embark on a fulfilling career with Headway UK and join our compassionate team and contribute to our mission of rebuilding lives after brain injury. Make a meaningful impact with Headway UK, where every role plays a crucial part in empowering those on the path to recovery.

Safeguarding

At Headway UK we are committed to the safeguarding and welfare of vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow best practice as set out within the Care Act 2014. All successful applicants will be subject to safer recruiting procedures and will be required to complete mandatory pre-employment checks including a criminal background check and two satisfactory references.

Equality, Diversity & Inclusion 

We recognise, value and champion diversity and inclusion. We want to ensure are staff population reflect the diverse service users that we support. For us diversity and inclusion is about building happy teams, full of people that want to learn and be inspired by each other, by our different experiences and backgrounds. Inclusion means providing the people we recruit with opportunities and valuing everyone’s contributions and perspectives.

We are also committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee.

Please don’t hesitate to contact us if you need support with the application or you would like a chat about what it’s like to work with us.

Thank you for your interest in Headway UK and we look forward to getting to know you!