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IT Manager
Salary: £18,484 - £25,878 (pro rata); FTE (35 hrs per week): £43,131
Location: Letchworth Garden City (hybrid – office one day a week)
Part time (15 - 21 hours a week, spread over three days)
Permanent
Flexible working considered
Are you passionate about IT, and have led the maintenance and support of IT in a small/medium-sized charity or business? Are you looking for flexible working patterns? Do you want to make a genuine difference to people living with MS. If so, we’ve got a perfect role for you.
Join our friendly team
We are looking for someone with strong IT operations and cybersecurity expertise, who wants to lead our charity’s use of IT. The ideal person would have done a similar role previously and is a strong communicator and team player. You would know the right IT for an organisation of our size and help our people use it. You would know when to get hands on, when to manage suppliers, and how to provide leadership. You would relish flexible working patterns, and have a close connection to MS. You may not have all the right skills, but if this speaks to you, we encourage you to apply.
Our charity
MS Trust is a UK charity which is here to help everyone make sense of MS. We are here for everyone affected by MS, from the moment of diagnosis and throughout their journey. We're here today, tomorrow and every day after that.
The role
This role manages MS Trust’s IT stack – including setting the right strategy for IT, ensuring we have strong governance and value-for-money in our use of IT, manage IT deployment and supplier relationships, lead on cybersecurity and business resilience, encourage innovation through the use of our software platforms, and maintain all the right documentation. We are looking for that combination of IT expertise and strong people skills.
What we can offer
To find out more and apply
Please visit our website to download a job pack and application form (CVs will not be considered).
As part of our commitment to equity, diversity and inclusion (EDI), we appreciate your time completing the form, as this allows us to keep our recruitment process fair and neutral.
Closing date: 9am on 20 July 2026
First Interviews: 6 August 2026
We exist to give everyone living with MS the knowledge and confidence they need to feel more in control of their MS today and every day.
The client requests no contact from agencies or media sales.
At World Land Trust, every role contributes to a bigger purpose: protecting and restoring the natural world through global conservation partnerships. We are looking for an experienced technology and information governance leader to help shape our future and ensure our systems, governance and digital capabilities enable us to maximise our impact.
This is an exciting opportunity for someone ready to step into a Head of Service role, or for an established leader looking to use their expertise in an organisation where technology and information governance directly support a meaningful mission.
As Head of Information Governance & Technology Delivery, you will lead the delivery of our Information Governance & Technology Strategy and roadmap, ensuring programmes, projects and service improvements are effectively planned, governed and embedded across the organisation. Acting as the bridge between strategic ambition and operational delivery, you will provide leadership, assurance and oversight while working closely with senior leaders, colleagues and external partners to drive sustainable organisational change.
What you'll be doing
We're keen to hear from candidates with experience in:
Why join us?
This is more than a technology leadership role. It's an opportunity to help an internationally recognised conservation fundraising charity achieve its mission through effective governance, technology and organisational transformation. You'll join a collaborative and purpose-driven organisation that values flexibility, wellbeing and inclusion.
If you're looking for a role where your leadership can deliver both organisational excellence and positive global impact, we'd love to hear from you.
Helping people across the world protect and restore their land to safeguard biodiversity and the climate
The client requests no contact from agencies or media sales.
Strategic IT Lead- Shape Technology Strategy, Innovation and Digital Future
Location:
Hybrid (2 days in Office) Leatherhead, Surrey
Salary:
£Competitive per annum plus benefits
Hours:
Part time, 22.5 hours
Contract:
Permanent
A New Opportunity to Shape SeeAbility's Digital Future
SeeAbility is looking for an exceptional Strategic IT Lead to shape our digital, technology, and data strategy at a pivotal time in our growth. This is a senior leadership role with real influence and visibility. Reporting to the Finance Director, you will help define how technology drives our mission and improves outcomes for the people we support.
Do you want to use technology to make a real difference in people’s lives?
Leading Strategy, Innovation and Digital Transformation
You will lead SeeAbility’s organisation‑wide approach to digital, data, and technology. Your work will ensure our systems and tools are modern, secure, and ready for the future.
You will be responsible for:
You will partner closely with:
Are you confident influencing senior leaders and shaping strategy at the highest level?
A Role for Visionary, People-Focused Leader
You are a forward‑thinking technology leader who brings clarity, energy, and strategic insight. You combine technical understanding with strong people and communication skills.
You bring experience in:
You excel at:
Do you thrive in environments where technology has the power to create social impact?
What You Will Bring:
We’re looking for someone who is:
Are you ready to lead meaningful change and shape a more digital, connected SeeAbility?
Why This Role Matters
This is a rare opportunity to lead an ambitious digital journey with:
If you want to lead our digital future — and help build a modern, resilient, user‑centred technology environment — we would love to hear from you.
Why Join Us as a Stategic IT Lead?
We don’t just offer jobs — we build careers and celebrate people.
Your Development & Appreciation
• Annual Excellence Awards – we celebrate your impact
• Long Service Awards – recognition every 5 years
• Development Discussions – your growth matters
• Leadership Development Academy – take your next step
Your Work-Life Balance
• 33 days holiday (pro-rata) (incl. bank holidays), rising to 41 days with long service
• Life events leave – time off when it matters most
• Organisational Sick Pay – 2 weeks after 6 months, up to 12 weeks over 3 years
• Buy or sell annual leave
• Enhanced Family-Friendly Pay + Paid Fertility Leave
• Carers Leave
Your Money Goes Further
• £500 monthly bonus draw – two lucky winners every month
• Blue Light Card + retail discounts & cashback
• Access to Tickets for Good
• Pay reviews + competitive rates
• Pension scheme with tools to plan your future
• Paid DBS & renewals
• Season ticket loans
• Advance Pay & Savings via Stream
Your Wellbeing Counts
• Cycle to Work scheme
• Life assurance – 2x annual salary
• 24/7 Employee Assistance Programme
• Free eye tests
• Discounted gym membership
• In-house Wellbeing Coach
Safeguarding and Promoting Welfare
SeeAbility is committed to safeguarding and promoting the welfare of the people we support. We expect all staff to uphold this commitment and have a strong understanding of their roles and responsibilities in safeguarding.
Safer Recruitment
As part of our safer recruitment procedures, we require the following checks for all successful applicants:
These checks will be carried out and completed prior offering a date to start employment at SeeAbility’ s expense.
Diversity
SeeAbility is committed to creating a diverse and inclusive workplace. We welcome applications from individuals of all identities, including those from underrepresented groups and those who have a disability or neurodivergent condition. We are please to confirm that we are a Disability Confident Employer.
We believe a diverse workforce drives innovation, creativity, and success. Everyone’s unique experiences and views are appreciated, and their opinion valued. We are happy to offer any reasonable adjustments to the recruitment process or the role itself to ensure a fair and equitable experience for all candidates.
In exceptional circumstances, the exempt from the Equality Act 2010 (Schedule 9, Part 1) which provides for the application of a genuine occupational requirement.
Our mission is to champion and deliver ambitious support and preventative services alongside people with learning disabilities, autism and sight loss,
The client requests no contact from agencies or media sales.
Tommy’s is the leading charity that exists to stop the heartbreak and devastation of baby loss and make pregnancy and birth safe - for everyone.
This is an important moment for Tommy’s. We are embarking on a period of transformation to allow us to grow our reach, awareness and impact. We are investing in our data, systems and technology so that they are fit for the future and allow us to save more babies’ lives.
The Deputy Director of Data and Technology will lead this transformation – working closely with the COO to shape and deliver the strategy, governance and change needed for Tommy’s to thrive.
The role
This new role is a focal point for technology strategy, partnering the business in the capability of technology and data to increase front line impact and the charities goals.
About you
We are looking for a collaborative and credible leader with experience in data, technology and transformation.
You may come from technology leadership within charity, but you do not need to. We are open to candidates who will bring expertise and innovation from other sectors.
You will bring experience of:
You do not need to be a deep specialist in every technical area. You do need to be confident as a leader working across data, systems, technology, suppliers and organisational change.
Why Tommy’s?
This is a strategic role with real scope to shape the future. You will join a mission-led organisation with ambitious plans, a strong platform for growth, and a commitment to using data-based evidence to drive greater impact.
Tommy’s also has a distinctive operating model, including research, partnerships and ownership of the London Landmarks Half Marathon, giving the role exposure to both charity impact and commercial activity.
We offer hybrid working, flexible working options, 25 days’ holiday plus bank holidays, enhanced parental leave, wellbeing support, pension, life insurance (*4) and personal development.
We discourage a long-hours culture and value quality, focus and impact.
Inclusion
Tommy’s is committed to building an inclusive organisation that reflects the communities we serve. We welcome applications from people of all backgrounds, identities and experiences, including those underrepresented in senior data and technology leadership.
You do not need to meet every desirable criterion to apply. If you are excited by the role and aligned with our mission, please send your application to Ivy Rock Partners for a confidential discussion.
Reasonable adjustments are available throughout the recruitment process.
Closing date for applications 13th July 2026
The Role
We are looking for an End User Services Analyst to join our IT Operations team, where you will play a key role in delivering a high-quality, customer-focused IT service across the Law Society. As part of a forward-facing team, you will provide both in-person and remote support to staff and visitors, ensuring the smooth operation of IT services across the organisation.
In this role, you will be responsible for managing incidents and service requests in line with agreed service levels, escalating where appropriate and ensuring timely resolution. You will support a range of hardware and software, maintain meeting room technology, and help ensure end user equipment is readily available and fit for purpose. Working within an ITIL framework, you will contribute to continuous service improvement while ensuring compliance with IT security and policy standards.
You will also manage user access across systems, including Active Directory, VPN and business applications, keep accurate records within the ITSM toolset, and support the ongoing development of the Service Desk knowledgebase. Maintaining stock levels of equipment and licensing, in collaboration with IT Procurement, will also form part of your responsibilities.
What we're looking for
We are seeking a proactive and customer-focused individual with experience in a Service Desk or End User Services environment. You will have strong troubleshooting skills across both hardware and software, along with a solid understanding of ITIL processes and service management principles.
You should be comfortable managing user access, including Active Directory and VPN, and able to prioritise your workload effectively in a fast-paced environment. Strong communication skills are essential, as you will be supporting a wide range of users with varying levels of technical understanding. A collaborative approach, attention to detail and a genuine commitment to delivering an excellent user experience will be key to success in this role.
What's in it for you
This is an excellent opportunity to work with contemporary thinkers in a progressive membership organisation. The successful candidate will join a strong brand with a reputation for excellence and legal expertise, committed to promoting equality, diversity and inclusion, and a culture of trust, clarity, excellence and respect.
This role requires a minimum of four days per week in the office.
Please note: if you are an internal applicant, Pay Policy will apply.
The Law Society represents solicitors in England and Wales. From negotiating with and lobbying the profession's regulators, government and other decision makers, to offering training and advice, we're here to help, protect and promote solicitors.
IT Manager
Salary: £37,853 per annum
Hours: 37.5 hours per week
Contract: Permanent
Location: Norwich or Cambridge Office – Hybrid working*
About East Anglian Air Ambulance
East Anglian Air Ambulance is a life-saving regional charity delivering critical emergency care across Bedfordshire, Cambridgeshire, Norfolk, Suffolk and beyond.
With two state-of-the-art helicopters and a fleet of critical care vehicles, our expert teams of doctors and paramedics bring advanced pre‑hospital emergency medical care directly to people when they need it most.
About the role
We are looking for an IT Manager to join our lifesaving charity in a role that truly makes a difference. Reporting to our Head of Insight, Information & Technology, you’ll be responsible for the day-to-day running of EAAA's IT systems, infrastructure, networks, hardware, and cyber security.
Working closely with our external Managed Service Provider (MSP), you’ll act as a trusted advisor to colleagues across the charity, ensuring they have reliable, secure and effective tools to carry out their vital work.
This is a hands-on, business-critical role, offering the opportunity to lead key projects, drive continuous improvement, and shape how our IT operations support the charity now and in the future.
Key responsibilities include:
You’ll bring:
*This role will be worked a minimum of 3 days a week from our Norwich or Cambridge office and up to 2 days a week from home. The exact days worked in the office will be agreed with the successful candidate, but you must live within a commutable distance of Norwich or Cambridge.
Closing Date: Thursday 09 July (9am)
Interview Date: Monday 20 July (Helimed House, Norwich)
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website where you can complete your application for this position.
No agencies please.
The Role
We are seeking a Senior End User Services Technician to join our Service Desk and End User Services team, providing high-quality IT support across the organisation. In this role, you will deliver advanced first and second-line support to around 500 users in a Microsoft 365 environment, supporting both on-site and remote colleagues.
As a senior member of the team, you will act as a key escalation point, taking ownership of complex technical issues and ensuring incidents and service requests are resolved in line with agreed service levels. You will support the day-to-day running of the service, working closely with the End User Services Manager to manage workload, monitor performance, and maintain a high standard of customer service.
The role has a strong technical focus, particularly across Microsoft 365 technologies including Teams, SharePoint Online, Entra ID and Microsoft Copilot. You will also contribute to mentoring team members, improving processes, and creating and maintaining documentation to support both internal teams and end users.
What we're looking for
This is an opportunity to step into a senior role where you can make a real impact on the delivery of IT services and the overall user experience. You will work with a modern technology stack, further developing your expertise across Microsoft 365 and endpoint management, while also building your leadership and mentoring skills.
You'll be part of a collaborative and supportive team environment that values continuous improvement and professional development, giving you the opportunity to influence how services evolve and grow within the organisation.
What's in it for you
This is an excellent opportunity to work with contemporary thinkers in a progressive membership organisation. The successful candidate will join a strong brand with a reputation for excellence and legal expertise, committed to promoting equality, diversity and inclusion, and a culture of trust, clarity, excellence and respect.
This role requires a minimum of four days per week in the office.
Please note: if you are an internal applicant, Pay Policy will apply.
The Law Society represents solicitors in England and Wales. From negotiating with and lobbying the profession's regulators, government and other decision makers, to offering training and advice, we're here to help, protect and promote solicitors.
Looking for a varied, hands-on role where you can shape both IT and operations?
Job role: IT & Operations Manager
Location: Surrey, South East England (onsite)
Hours: 35 hours, Monday–Friday
Salary: Up to £40,000 excellent benefits
Contract: Permanent
This is a great opportunity to join a purpose-driven organisation where your work will have real impact. You will play a key role in improving systems, supporting day-to-day operations, and driving efficiency across the organisation.
We’re partnering with a well-established, purpose-led charity recognised as a Top 10 Charity and Best Companies Top 50 employer. They’re looking for an Operations Manager with a strong IT focus to take ownership of a broad, business-critical remit.
The role:
This is a broad and varied role with a strong IT focus (c.70%), alongside responsibility for facilities, contracts, suppliers and fleet. It would suit someone who enjoys a practical, fast-paced role with real ownership and variety.
Key responsibilities
About you
This role is ideal for someone who enjoys variety, autonomy, and being hands-on while working in an organisation where your contribution has real purpose.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ICT Security Support Technician
Cambridge
Full-Time (35 Hours per week)
Permanent
The successful candidate will be based at our clients head office in Cambridge CB24 9ZR, with the optional flexibility of hybrid working to support work life balance, whilst meeting the requirements of the role
About the role:
As the ICT Security Support Technician, you’ll support our clients cyber security operations, by assisting with the protection of digital assets, networks, and systems from cyber threats. You’ll identify, monitor and respond to security incidents, conducting routine security checks, and supporting the wider IT team with implementing best security practices.
As the ICT Security Support Technician, your duties will include:
· Assist in the monitoring and analysis of security alerts and logs, using security tools such as SIEM systems.
· Help to identify and respond to security incidents, in line with their incident response process.
· Conduct routine vulnerability scans and support in remediation activities.
· Support with user awareness initiatives including phishing simulations and cyber hygiene campaigns.
· Assist in maintaining and updating security documentation, including asset registers, risk logs and access control records.
· Monitor patch management schedules and assist in ensuring timely updates to systems and applications.
About you:
· Knowledge of Networking Fundamentals Understanding of TCP/IP, OSI model, routing, switching, firewalls, and network protocols and basic network troubleshooting skills.
· Be familiar with Windows and Linux environments, including basic command-line operations.
· Have basic IT Support experience in helpdesk, technical support, or general IT assistance roles.
· Experience with installing, configuring, and troubleshooting computer hardware and software.
· Access to transport for work purposes and business insurance for own vehicle where appropriate.
Benefits
- Employee discount scheme (retail, leisure, gym membership and fitness equipment)
- Doctor Care Anywhere (telehealth service offering private online GP and nurse appointments via video and phone)
- Financial wellbeing hub - access to advice and support from experts, whether you're budgeting, interested in investing or retirement planning
- Refurbished Tech - access to the latest models at affordable prices, with a 12-month warranty and 30-day money back guarantee.
- Employee Assistance Programme
- Cycle to work scheme (salary sacrifice)
- One day off a year to volunteer for a charity of your choice
- 30 days holiday, increasing to 35 days per annum, inclusive of bank holidays (pro rata for part-time staff), depending on length of service
- Holiday purchase scheme- up to 5 days per annum (pro rata for part-time staff)
- Company sick pay
- 58p per mile business mileage allowance
- Refer a friend scheme (£250)
- Contributory pension scheme, which both you and our client contribute to
- Enhanced maternity and paternity leave
- Flexible Working Policy
- Full induction
- Comprehensive free training and development opportunities with paid time off
- Free onsite/nearby parking
- Hybrid Working Policy
- Flexitime
Please note this role is subject to a basic DBS application.
Closing Date: midnight Sunday 5 July 2026
Interviews to be held: week commencing 13 July 2026
Situated within beautiful gardens and grounds, the Royal Hospital for Neuro-disability (RHN) is a leading national centre of excellence and one of the longest-running charities and independent hospitals in the UK.
Set in a stunning Grade II listed Victorian building, the RHN provides adult person-centred services across the entire care pathway—from post-acute rehabilitation to end-of-life care—for people with complex neuro-disabilities and their families. Underpinned by a strong research and education framework, the RHN is more than a hospital; it is a vibrant community where residents engage in music, art, and holistic support to achieve the best possible quality of life.
Job title: IT Project Manager
Salary: £48,000
Location: Putney, London/Hybrid (minimum 2-3 days on site per week)
Contract: Permanent, full time
Closing date: 5th July 2026
To apply for the role, you will need to submit your CV and also a cover letter supporting your application.
We’re looking for an IT Projects Manager to join a small, busy IT team at the UK’s leading specialist centre for complex neuro-disability. The work matters. The projects you deliver help our clinical, operational and corporate teams give better care to the people who depend on us.
You’ll own a varied portfolio of IT projects from start to finish: planning, budgets, suppliers, risk, governance and delivery. We want a project manager who can work both in the detail of a project plan one day, and shaping the bigger picture with senior leadership the next. This is a central role in a small technology team, so your judgement and the relationships you build will really count.
What you’ll bring
A note on AI, and how we recruit
We expect our IT Projects Manager to use AI well, and we’d like to hear how you’d do it. In your own words, tell us where AI genuinely helps you work better: planning, tracking, reporting, managing risk. Real examples, please.
What we don’t want is a cover letter written by AI. We won’t use AI to screen applications. Every submission is read by a real person on our team, so it is worth taking the time to write a proper cover letter about your real skills, experience and the way you work.
We want to hear from you, in your own voice. If you want to make a difference, work alongside good people, and help drive change in a specialist care setting, we’d like to hear from you.
Why the Royal Hospital for Neuro-disability is a great place to work:
Generous Annual Leave entitlement
Free counselling and therapy sessions and other mental wellbeing support through our partner CIC Wellbeing
Get involved in our free on-site wellbeing programs, including weekly yoga, and monthly pottery club (we are the UK’s only hospital with its own kiln)!
Draw down a percentage of your monthly wages a few weeks early to help with unexpected costs.
Financial support services such as low-interest loans and help with savings accounts through our partnership with London Capital Credit Union.
Join our wellbeing networks to connect with people in our hospital; we have a Pride network, Women’s network, and our Race Equality network. We also have heritage events to celebrate the diversity of our workforce – most recently we had a South East Asian celebration.
Free on-site parking (rare in London!)
More benefits: Cycle2Work scheme, tech purchase support scheme, Blue Light Card discounts, and more.
Please note, to be eligible to apply for this role, you must have the Right to Work in the UK. We are unable to offer sponsorship to applicants currently.
RHN is a care provider for vulnerable patients at extreme risk. In consequence, safeguarding patients will always be our highest priority.
RHN is proud to be a diverse and inclusive employer that respects and values the differences of our people to achieve their full potential. If you require any reasonable adjustments throughout the recruitment process, please do not hesitate to contact our Resourcing Team
The RHN recognise the importance in addressing environmental sustainability and we strive to contribute to reducing our carbon footprint.
We are proud to be Disability Confident Employer and we are committed to building a diverse and inclusive workplace. We encourage applications from disabled people and will make reasonable adjustments to support you through the recruitment process and in the workplace.
We reserve the right to close this advert earlier than the advertised closing date if a sufficient response is received.
The RHN is a charity, independent from the NHS but working closely with it, to provide the best possible care for people living with neuro-disability.

Job title: Policy Specialist (Audits and Technology)
Area of work: Audit & Assurance Policy / Technology Policy
Contract type: Permanent
Employment type: Full-time
Salary: £69,000
Location: Birmingham(2 days on site per week)
Annual leave: 30 days plus bank holidays
Closing date: Friday 10th July
Overview
This is a uniqueopportunity to help shape the future of audit in the UK within a leadingindependent regulator for audit, reporting and governance at a pivotal momentof technological change.
As a PolicySpecialist, you will play a key role in developing policy and guidance on theuse of emerging technologies, including AI - within audit and assurance.Working at the intersection of audit, regulation and innovation, you will helpensure technology is adopted in a way that enhances audit quality and supportseconomic growth.
You will contribute toa high-profile and evolving policy agenda, translating complex technicaldevelopments into clear, practical guidance for the audit profession. This roleoffers exposure to international standard-setting bodies, senior stakeholders andmultidisciplinary teams across the regulatory landscape.
This position is idealfor candidates with a background in audit, accounting policy, or technology/AIpolicy who are keen to step into a forward-looking role where intellectualcuriosity, writing ability and stakeholder engagement are critical.
Key Responsibilities
Skills &Experience Required
Essential
Desirable
Person Specification
The Team
You will join ahigh-impact policy function within a UK regulator, working at the forefront ofthinking on technology in audit and assurance.
This is a rareopportunity to help shape a new and rapidly emerging policy area at theintersection of audit and AI, with significant scope for growth andprofessional development.
The organisationoffers:
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
We're looking for an organised, proactive and resilient Business Systems Administrator to join our IT Team located at our Head Office in Islington.
£42,500.00 per annum, working 35 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
- Ensure all live and test application environments are maintained in compliance with Look Ahead's IT policies and guidelines to meet business needs by working with colleagues and the Business Systems Manager to manage system security and coordinate system changes, patch installations, database copies and upgrades, as applicable.
- Provide application configuration, support, and administration for Nourish (Care plans) and Camascope (eMARS), and cover for other key business systems including MHR's iTrent (Recruitment, HR & Payroll), Cx (Housing Management & Customer Support Plans), OnTrack (Domestic Abuse) and any other applications and products being deployed through the Digital Transformation programme.
- Act as the subject matter expert and coordination point for Nourish and Camascope specific support activities, including updating support tickets and associated details and responses via the ticketing system.
- Manage ticket and incident escalations, as appropriate.
- Support the application owners, business users and team members with the building and running of reports from Nourish and Camascope when required for urgent organisation needs, such as regulator requirements or responding to serious incidents.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
High levels of customer service - puts self in the place of system users to understand how best to tailor solutions to business requirements and needs.
- Approachable and open behaviours
- A Team Player, willing to share work and learning with the team and builds a positive team culture
- Able to work on their own initiative with minimal supervision
- Means, desire, and discipline to work effectively from home and still achieve desired results
What you'll bring:
Essential:
- Hands on knowledge of, or involvement in system administration for, at least one Customer Care Plan related system
- Previous history of supporting business systems or their use
- Self-starter with good initiative
- Well organised and methodical
- Good problem solving / analytical skills
- Experienced in issue resolution
- Excellent attention to detail
- Success orientated and delivery focused
- Excellent communication skills
- The ability to work to tight deadlines
- The ability to work through conflicting priorities
- The ability to build relationships with key internal and external stakeholders
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see full job description on our website
For more than 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service or reason for leaving. By working for FEC, you will become part of a vibrant team living the charity’s values: Expert, Supportive, Passionate, Open and Honest, Resilient and Collaborative.
Brief role description
The Key Account Manager will drive employer engagement across the Technology and Manufacturing Sectors.
In this role you will build and develop strategic relationships with employers to create high-quality career opportunities for the Armed Forces community, including Service Leavers, Veterans, Reservists and their families. You will play a key part in connecting talented individuals with forward-thinking organisations while shaping sector-specific pathways aligned to future workforce needs.
You will shape and deliver an insight-led employer engagement approach that reflects sector needs, creating meaningful opportunities across a range of roles while building strong talent pipelines. The role will also involve targeted campaigns and representing the organisation through high-quality events and engagement activities that connect employers with the Armed Forces community.
Who we are looking for
To be successful in this role you will need to have extensive experience in business development and networking and have a comprehensive understanding of recruitment and selection.
You will need to be a motivated self-starter, with an ability to deliver output against demanding schedules. You will also need to have strong presentation and administrative skills and excellent communication and interpersonal skills with the ability to collaborate effectively with both internal and external stakeholders.
The ideal candidate will be able to demonstrate empathy and an understanding of the Armed Forces community, including the unique challenges and strengths related to their employability. They will also have experience in marketing and public relations and be resilient, adaptable and capable of managing the demands of the role with a proactive approach.
Although this is a home-based role, you should be based within a reasonable commuting distance to London to attend key meetings, networking events and employer engagements as required.
Interested? Want to know more about the Charity? Check out our website.
Eager to know more about the role? Have a look at the Job Description.
What’s in it for you? Check out our Benefits.
Have we convinced you to apply? If so, submit your CV and Covering Letter by Sunday, 19 July 2026.
Got questions about the role? Get in touch with the People Team at the Forces Employment Charity.
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made The People Team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process. We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
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We provide life-changing support, jobs and training opportunities to Service leavers, veterans, reservists and their spouses, partners and Children


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Title: Security Lead
Reporting To: Director of IT & Security
Location: Hybrid working, with a mix of home and minimum 1 day per week in West London office
Salary: Up to £65,000 per annum
We aim to be transparent about remuneration at MHI. As a charitable organisation, salaries for this role are predetermined and not negotiable. Please consider the advertised salary before applying.
Hours of Work: 40 hours per week, inclusive of a daily 1 hour paid lunch
Contract: Permanent
Benefits:
Closing Date: 24th July 2026 at 5pm. We reserve the right to close the job advert early if we receive a high number of applicants.
Job Summary
To operate our information security management system, and maintain Mental Health Innovations’ ISO 27001 certification.
Key Responsibilities
Person Specification
Essential Criteria
Desirable Criteria
This role is subject to eligibility to work in the UK, plus satisfactory background and reference checks.
We understand that AI is increasingly part of everyday life, and you might choose to use it when putting together your application. While AI can be a helpful tool, we ask that anything you submit reflects your own skills, experiences, and perspective. We value authenticity and integrity, and we want to see what you uniquely bring to our team and why our mission resonates with you personally.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Rainbow Trust Children’s Charity and play a vital role in ensuring our teams can support families facing the unimaginable, helping us make a real difference.
We are looking for an experienced Operations Manager to take operational ownership of IT infrastructure and MSP relationship management, facilities, fleet, and contracts across our organisation. This is a wide-ranging role where your work directly underpins our frontline teams’ ability to deliver life-changing support to families with seriously ill children.
About the role:
Reporting directly to the Director of Finance and Operations, you will have input into how Rainbow Trust manages its IT, property and facilities, and fleet - while also leading on the day-to-day operational infrastructure across the organisation, including overall responsibility for our IT infrastructure and security. The role holder will act as the primary internal point of contact for our Managed Service Provider, overseeing service delivery, SLAs, and ensuring our IT infrastructure remains secure, compliant and fit for purpose
Managing the office facilities, leases, and contracts across our head office and nine regional sites, you will lead on contract negotiation and supplier management, managing a central administration budget and project manage office moves and operational projects.
With a focus on improving the efficiency of our systems, processes and ways of working, you will also line manage our Fleet Administrator, overseeing our fleet of 80 leased vehicles and be an integral part of decision making.
This is a substantive management role with real ownership, and meaningful variety - ideal for an experienced operations professional with a sound understanding of Microsoft Administration and cyber security ready to take on a broad remit in a values-driven organisation.
What we’re looking for:
Applications will be particularly welcome from those who have demonstrable experience of negotiating and managing contracts, including managed IT service contracts and budgets. A qualification in cyber security or IT and experience of Microsoft administration, cyber security and MSP management is also necessary for this role.
Why join us?
We’re proud to be a Two-Star Best Companies Top 50 mid-sized organisation and a Top 10 Charity, and we’re committed to creating a great place to work. You will benefit from:
If you’d like to find out more about these benefits and working with us, please visit our why work with us page.
More information about us and our recruitment process can be found in our online Candidate Pack.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
Apply now:
To apply please send your CV and Covering letter to us via the link.
Your covering letter should highlight why your application should be considered above others and clearly state how your experience matches the essential criteria outlined in the Person Specification.
For a full job description and person specification please visit our website
Please disclose in your covering letter if you have used AI for any part of your job application.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.
An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer, and we welcome applications from all backgrounds.