Volunteer jobs in Belgravia, greater london

Hours: 18.5 hours per week, Wednesday – Friday onsite

Contract: Fixed Term, 14 months

Salary:  £18,433 per annum (£31,617 FTE)

Location:North and East London

Reporting to:Enterprises & Training Manager

Our client Peter Bedford Housing Association (PBHA) is a housing association with charitable aims that create positive change in people’s lives. As well as homes and support, PBHA empower people to learn, access work and discover their creative talents. Based in Hackney, Islington and Newham PBHA work with people who are homeless, have mental health needs, learning disabilities and multiple needs. Their work enables people to move on and lead independent lives.

They are committed to an asset-based and psychologically informed approach to their work. Mutual support, participation and personal development for both staff and service users is key to this.

The role:

As Community & Volunteer Engagement Coordinator you will be assisting Peter Bedford Housing Association with its current strategic aims of making a difference for Tenants and Participants and achieving more through ambitious partnerships.

Situated within the housing association’s Enterprises & Training Team, you will lead the delivery of a specific project seeking to tackle food poverty and long-term development needs such as wellbeing and social connection.

You will work alongside the Pantry Coordinator to lead on developing a wrap-around service to enable access to skills training, IAG, and volunteering opportunities for PBHA’s tenants and local communities.

In this role you will develop partnerships to help Peter Bedford Housing Association listen to community needs collaborating with groups supporting global majority individuals to co-produce activities with wellbeing and community connection at its core. A key target of this important project is to work collaboratively to ensure Peter Bedford Housing Association activities and services are increasingly accessible and relevant to any local person who wishes to join.

Key duties and responsibilities:

• Identify, build, and maintain relationships with organisations supporting disadvantaged adults to develop skills and build resilience.
• Work collaboratively with local partners to co-produce services which reflect community needs.
• Organise and deliver events, and workshops that develop community cohesion.
• Oversee the delivery of exciting new activities, groups and workshops for Peter Bedford Housing Association tenants and the local community.
• Recruit & Support 15 volunteers to support with delivery of services.
• Apply learning gained through collaboration to adapt and improve the organisation’s approach to engaging individuals from marginalised groups.
• Increase Peter Bedford Housing Association’s community presence to promote its activities & services across the community.
• Monitor and evaluate impact over the course of the 1-year project.
• Develop new relationships with organisations that can support the delivery of a wrap-around service including money advice, talking therapies, pro bono legal advice and learning & development.
• Manage a team of volunteers to support with the delivery of services such as digital inclusion, events and marketing & communications.

Person specification:

 Essential:

• At least 1 years’ experience working with services promoting learning & development, wellbeing and improving people’s outcomes.
• An understanding of community engagement, poverty reduction initiatives and improving outcomes.
• Experience of recruiting and managing volunteers.
• Experience of providing training and delivering engaging presentations in public.
• Good computer literacy including the ability to use Windows applications and word processing and database packages. This also includes the ability to use the Internet and to draft and send e-mails, marketing and communications for events.
• Experience of focusing on individuals’ strengths and of learning from mistakes.
• Experience of working in an outcomes focused way.
• A demonstrable commitment to promoting social inclusion through collaboration and innovation.
• Can positively contribute and take initiative, good negotiation skills
• Able to constructively challenge and lead positive change- including with assumed constraints and the abilities of people with ongoing mental health needs.
• Promotes positive risk taking and supporting people to find their own solutions to engrained challenges.
• Good verbal, written & positive interpersonal communication skills, ensuring that stakeholders are treated with respect and dignity and are not judged.
• Organise work effectively by prioritising, planning and excellent time management.

Desirable:

• Holds a level 3 award in education and training, level 2/level 3 information, advice and guidance qualification or equivalent.
• Ability to make engaging presentations in public.
• Experience of forging working relationships with the voluntary and statutory sector.

Peter Bedford Housing Association offers in return:

• Pro rata 26 days annual leave plus Bank Holidays, rising to 30 days with service
• Company pension scheme with employer contributions up to 5%
• Eye care vouchers
• Cycle to work scheme
• Enhanced company sick pay

To apply, please register your interest and we will send you an application form to complete. Using an application form supports equal opportunities and anti-discriminatory practices.

Peter Bedford Housing Association is an Equal Opportunities employer who supports an inclusive culture and diversity for their staff and those they represent. They are committed to encouraging further growth from diverse groups, and welcome applications from people of all abilities and under-represented groups. Currently, PBHA have an underrepresentation from men and disabled communities. As such, they particularly welcome applicants from these groups.

For more information about Peter Bedford Housing Association, please visit their website.

Interviews will be held during the week commencing 11th May 2026.

 Closing date: 11th May 2026

Do you have experience of working with diverse or marginalised communities and supporting volunteers? Have you been affected by hepatitis B? We are looking for someone with lived experience of the hepatitis B Virus who is passionate and skilled to support others on their journey from diagnosis to being in care. The role requires excellent communication and organisational skills. Creativity and innovation welcome! 

You will develop and support a network of volunteer peers delivering key hepatitis B messages across North East London, working with communities including South Asian, African, Caribbean and Eastern European populations. Your role will involve organising and delivering awareness and testing events in community settings, building partnerships with local organisations, and supporting individuals to access testing, treatment and ongoing care.

We are looking for an administrator to support the Home Together Coordinator to facilitate our Home Together Service. The Home Together Service provides reactive assistance for up to six weeks from a clients return from hospital and remote ongoing support thereafter. The Home Together Administrator assists the Home Together Coordinator to deliver a wide range of practical and emotional support to older people who are having difficulties; for example, older people who have recently been discharged from hospital and/or are recovering from illness or injury, and/or are socially isolated and need support to stay healthy, connected, and independent. This busy and varied role will involve working with volunteers, the staff team, voluntary partners, and health and social care providers, with the client at the centre of everything we do.  The Home Together Service sits within our Age Well Together Service, which offers a range of assistance to support clients at home and in their local community to prevent decline; maintain independence; reduce social isolation; and promote health and wellbeing with care, friendship and understanding. This includes our befriending services, an online shopping service and a Handyperson service. 

This is an exciting opportunity to join GamCare as we continue to expand and develop our Online Support Services. To support this expansion, we are seeking an Online Support Team Leader to oversee and lead a growing remote team delivering vital digital support to individuals affected by gambling harm.

The role 

You will be responsible for overseeing the delivery and development of GamCare’s Online Support Services, which currently include online appointments, email support, chatrooms and forums, and a self-guided online support programme.

You will lead a remote team of Online Support Practitioners within the wider Helpline service, ensuring consistent, safe and effective support is delivered across all digital channels.

Key responsibilities 

·Managing the daily operational delivery of Online Support Services, ensuring high-quality support and adherence to agreed KPIs

·Providing line management for Online Support Practitioners, including supervision, team meetings, rota planning, and managing leave and cover

·Advocating for and promoting Online Support Services internally and externally to improve accessibility and awareness

·Supporting the ongoing reporting and evaluation of GamCare’s Online Services

·Identifying opportunities for service development and contributing to the design and implementation of improvements

About you 

This is a key leadership role for someone with experience delivering support services to vulnerable or complex individuals, alongside experience of supervising, coaching, mentoring or managing staff or volunteers. You will also bring a strong commitment to person-centred, non-judgemental practice.

You will be a confident communicator, comfortable working collaboratively across the Helpline service, and able to balance operational leadership with empathy, support and clear decision‑making – particularly when managing complex or high‑risk contacts.

Strong IT skills are essential, including experience working with digital platforms, CRM systems or call-handling tools.

About Us

Founded in 1997, GamCare is the leading provider of information, advice and support for anyone affected by gambling harms. We operate the National Gambling Helpline, provide treatment for anyone who is harmed by gambling, create awareness about safer gambling and treatment, and encourage an effective approach to safer gambling within the gambling industry.

Benefits You Can Enjoy

·33 days basic annual leave entitlement per annum (pro-rated for part-time colleagues) including bank holidays which increases with service

·A generous Pension Scheme - we contribute 6% and you contribute 2%

·Discretionary company sick pay from day one of service

·Employee Assistance Programme – 24-hour support
For further details and to apply please click the apply button.

Closing date for applications: 10th May 2026.

This post requires a DBS check.

GamCare are committed to offering the best support to people affected by gambling harms, as such we welcome applications from candidates with lived experience.

GamCare is an equal opportunities employer and doesn’t discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability. We are only able to facilitate visa sponsorship in very limited circumstances, so candidates outside of the UK or who don’t have the right to work in the UK need not apply.

We are launching something rare. Lighthouse is the clearest expression yet of what Under One Sky has been building towards for over a decade - a space rooted in care, consistency, and the belief that people can rebuild their lives when they are met with dignity and trust. At our core is something simple but powerful: a commitment to human connection.

We take our work seriously, because the stakes are high, but we try not to take ourselves too seriously. There is discipline in how we deliver, but also warmth, openness, and moments of joy that matter just as much.

Lighthouse represents a step change for us. It is the point where our ambition is fully realised - moving beyond outreach into a structured, sustained environment where people can stabilise, reconnect, and move forward. We want Lighthouse to be exceptional - not only for the people we serve, but something that sets a standard others look to and learn from. 

We are looking for two people who want to help shape and run this with us. This is not a role to simply manage a programme; it is an opportunity to co-create it. We are looking for people who combine initiative with reliability - individuals who are grounded, thoughtful, and willing to take ownership. People who care deeply about purpose, who value relationships, and who bring energy and discipline to their work. These roles are for people who want to build something meaningful and do it brilliantly.

About Under One Sky & The Lighthouse

Under One Sky works alongside people experiencing homelessness to provide practical support, human connection, and pathways toward greater stability. 

Lighthouse creates the conditions for people who have experienced homelessness to move beyond survival and begin rebuilding their lives. Over twelve weeks, small cohorts come together in a consistent, supportive space where confidence grows, relationships are rebuilt, and people reconnect with their sense of direction and possibility.

Through outreach, partnership working, and volunteer-led programmes, we aim to create spaces where people are treated with dignity, trust, and consistency.

The role

The Programme Manager leads the operational delivery of Lighthouse, ensuring the programme runs safely, reliably, and to a consistently high standard across the programme week. This role sits at the centre of the work - creating the conditions that allow Lighthouse to function with both structure and humanity.

Lighthouse operates in a dynamic environment where participant needs, operational demands, and volunteer teams intersect daily. You will bring clarity and calm to that complexity, maintaining strong systems and organisation while responding thoughtfully and decisively to what emerges in real time.

You will take ownership of the systems, planning, and operational coordination that underpin delivery. This includes overseeing key sessions, ensuring volunteers are well supported, and maintaining a physical space that is safe, welcoming, and well run. Your role is to make sure Lighthouse works - consistently, reliably, and with care.

You will also play a central role in shaping how Lighthouse develops over time. By observing how delivery works in practice, you will identify what can be strengthened and translate this into practical improvements. This requires sound judgement, attention to detail, and a commitment to doing things well.

You will work closely with the Engagement Manager to ensure Lighthouse remains both operationally strong and deeply responsive to the people it serves.

Key responsibilities

Operational leadership

• Lead the day-to-day operational delivery of the Lighthouse 
• Plan and coordinate the weekly programme schedule, ensuring delivery is reliable and consistent
• Ensure sessions are well staffed and supported by volunteers and team members
• Provide operational leadership during high-demand sessions
• Respond calmly and effectively to challenges if they arise

Programme systems and coordination

• Develop and maintain systems that support consistent high-quality delivery
• Coordinate logistics including spaces, equipment, supplies, and delivery resources
• Support budgeting, resource planning, and cost oversight
• Maintain clear and consistently applied operational processes 

Space and facilities management

• Ensure the Lighthouse space is safe, organised, and ready for delivery
• Oversee opening and closing procedures 
• Coordinate setup and breakdown of delivery areas, equipment, and supplies
• Maintain a welcoming, well-structured environment for participants, volunteers, and staff
• Liaise with venue partners or building managers where required

Volunteer coordination

• Coordinate volunteer scheduling and session rotas across the programme week
• Ensure sessions are appropriately supported by volunteers
• Maintain clear and timely communication with volunteers 

Programme monitoring

• Ensure delivery data is recorded accurately and consistently
• Maintain operational records to support reporting and learning
• Support monitoring of delivery against agreed objectives and metrics

Programme development and operational improvement

• Monitor how Lighthouse operates in practice and identify opportunities to strengthen delivery
• Translate learning from day-to-day delivery into practical adjustments to programme design, scheduling, and systems
• Work with the Engagement Manager and the Co-Leads to implement improvements
• Ensure changes are communicated clearly and embedded across volunteers and teams

Operational partnerships

• Coordinate practical relationships with venues, delivery partners, and collaborators
• Manage operational arrangements for Lighthouse sessions
• Ensure partnerships support reliable and well-organised programme delivery

Requirements

About you

This role requires someone who is organised, decisive, and comfortable taking responsibility in a complex delivery environment.

You will be able to maintain structure and clarity even when situations change quickly. You will bring a calm and practical approach to problem-solving and be confident supporting volunteers and teams during live programme delivery.

You will likely bring:

• significant experience coordinating programmes, projects, or complex operations

• the ability to manage multiple moving parts while maintaining attention to detail

• confidence making practical decisions in real time

• experience supporting teams or volunteers in delivery environments

• strong organisational discipline and systems thinking

• a commitment to dignity and respect when working alongside people experiencing homelessness

Working pattern

Lighthouse operates primarily between 8:00am and 8:00pm, with occasional evening events. Programme delivery is supported by a team of volunteers.

The two Managers coordinate their working schedules to ensure presence during key delivery periods across the programme week.

Working patterns are flexible and planned collaboratively to support delivery while maintaining sustainable workloads.

Lighthouse Management Structure

Lighthouse is delivered through a shared model, with two Managers working together to ensure the programme remains a safe, consistent, and dignified space for people experiencing homelessness.

Delivering this well requires both strong programme organisation and careful, trauma-informed engagement with participants.

The two Managers hold complementary responsibilities that ensure Lighthouse is both well-run and deeply responsive to the people it serves. While each role leads on specific areas of the programme, they work closely together to maintain consistent standards, clear communication, and a reliable experience for participants.

Joint responsibilities

Together the Managers ensure that Lighthouse operates with consistency, safety and care:

• Participants experience Lighthouse as a safe and welcoming space where they are treated with dignity and respect.

• Delivery remains trauma-informed, relational, and grounded in Under One Sky’s values of presence, trust, and follow-through.

• Lighthouse sessions are appropriately staffed, with volunteers and team members supported to deliver confidently and reliably.

• Safeguarding is embedded into day-to-day delivery, with clear processes for responding to disclosures, incidents, risk, and vulnerability.

• Participant needs, concerns, and wellbeing are recognised early and responded to appropriately.

• Volunteers and staff are supported to hold clear boundaries while maintaining compassion and respect.

• Communication and follow-through are strong so participants do not experience gaps, confusion, or inconsistent responses.

• Lighthouse maintains a high standard of care, professionalism, and stability across the programme week.

Culture and approach

The Managers help shape the tone of Lighthouse through calm, grounded leadership and consistent presence within the programme.

They help ensure Lighthouse remains a place where participants feel:

• seen and respected

• safe and protected

• met with consistency rather than unpredictability

• supported without judgement

• able to access help with dignity

They create the conditions for volunteers and staff to provide meaningful support while ensuring Lighthouse remains structured, accountable, and deeply human.

Refugee Action Kingston (RAK) is seeking an experienced and compassionate ESOL Coordinator to support our Community Hub Project. You will coordinate ESOL volunteers and resources, manage referrals and assessments to place users in classes, and administer registrations using RAK systems. Working closely with the Community Hub Manager, you will help deliver a blended ESOL programme that supports community integration, confidence and language development for refugees and people seeking asylum.

Key responsibilities 

• Coordinate ESOL referrals, assessments, attendance and class allocations. 

• Welcome service users and communicate class information and reminders. 

• Induct, support and coordinate ESOL volunteers. 

• Support lesson planning and learner engagement in ESOL and wider community opportunities. 

• Maintain accurate, confidential records and contribute to monitoring and evaluation. 

• Ensure Health & Safety, Equal Opportunities and safeguarding policies are followed. 

Person specification 

Essential 

• Recognised ESOL/EFL qualification or equivalent. 

• Experience working with refugees, people seeking asylum or vulnerable adults. 

• Strong communication, organisation and digital skills. 

• Understanding of Equality and Diversity. 

• Commitment to RAK’s aims and values. 

Desirable 

• Additional community language skills 

• Lived experience of migration or ESOL systems 

Equality & inclusion 

RAK is an equal opportunities employer and actively welcomes applications from under‑represented groups. We are committed to accessible recruitment and will make reasonable adjustments where required. 

Appointments subject to right‑to‑work checks and Enhanced DBS. 

Closing date:8th May 2026 

Applications will be reviewed on an ongoing basis, and interviews may take place before the closing date. 

The role

The Engagement Manager leads the relational and safeguarding delivery of Lighthouse, ensuring the programme is experienced as a place of dignity, trust, and consistency for every participant. This role sits at the centre of the work - shaping how Lighthouse feels, how people are received, and how support is experienced in practice.

Lighthouse operates in a dynamic environment where participant needs, operational demands, and volunteer teams intersect daily. You will bring presence, judgement, and emotional intelligence to that space, maintaining strong relational consistency while responding thoughtfully and appropriately to what emerges in real time.

You will take ownership of participant engagement across the programme. This includes building trusted relationships, maintaining strong safeguarding practice, and supporting volunteers to engage in ways that are respectful, boundaried, and trauma-informed. Your role is to ensure Lighthouse is not only well run, but deeply human - a place where people feel seen, respected, and supported.

You will also play a central role in shaping how Lighthouse supports people beyond immediate engagement. By understanding participant journeys and needs, you will help strengthen pathways into stability, connection, and opportunity. This requires sound judgement, relational skill, and the ability to translate insight into practical support.

You will work closely with the Programme Manager to ensure Lighthouse remains both operationally strong and deeply responsive to the people it serves.

Key responsibilities

Participant engagement and presence

• Lead participant engagement across Lighthouse delivery
• Build consistent, trusted relationships with participants
• Maintain a visible, calm, and grounded presence during programme sessions
• Help ensure participants feel recognised, welcomed, and respected

Participant wellbeing and support

• Recognise emerging participant needs and respond appropriately
• Support participants to access information, services, and appropriate support
• Help maintain a safe, respectful, and inclusive programme environment
• Ensure participant experience remains consistent and well held

Safeguarding leadership

• Lead safeguarding practice across the programme
• Coordinate safeguarding processes, documentation, and follow-up
• Respond appropriately to safeguarding concerns and incidents
• Ensure safeguarding procedures and escalation pathways are consistently followed
• Exercise sound judgement in complex or sensitive situations

Volunteer support and guidance

• Support volunteers to engage confidently and appropriately with participants
• Provide guidance on boundaries, relational approaches, and safeguarding awareness
• Help create a volunteer culture that is consistent, compassionate, and well supported
• Ensure volunteers feel clear, confident, and supported in their roles

Partnerships, referrals, and pathways

• Build and maintain relationships with outreach teams, support services, and sector partners
• Coordinate referrals and connections to external services where appropriate
• Develop pathways into employment, training, and longer-term stability
• Liaise with employers and partner organisations connected to participant opportunities
• Strengthen the network of support available to participants beyond Lighthouse

Requirements

About you

This role requires someone who is grounded, perceptive, and confident taking responsibility within a complex, people-centred environment.

You will be able to build trust quickly while maintaining clear boundaries and professional consistency. You will bring a calm, thoughtful presence and be comfortable navigating emotionally complex situations with care and sound judgement.

You will likely bring:

• significant experience working alongside vulnerable or marginalised communities
• strong interpersonal and relationship-building skills
• knowledge of safeguarding practice and working with vulnerable adults
• confidence navigating complex or emotionally demanding situations
• the ability to remain calm, consistent, and thoughtful under pressure
• a deep commitment to dignity, respect, and trauma-informed practice

Working pattern

Lighthouse operates primarily between 8:00am and 8:00pm, with occasional evening events. Programme delivery is supported by a team of volunteers.

The two Managers coordinate their working schedules to ensure presence during key delivery periods across the programme week.

Working patterns are flexible and planned collaboratively to support delivery while maintaining sustainable workloads.

Lighthouse Management Structure

Lighthouse is delivered through a shared model, with two Managers working together to ensure the programme remains a safe, consistent, and dignified space for people experiencing homelessness.

Delivering this well requires both strong programme organisation and careful, trauma-informed engagement with participants.

The two Managers hold complementary responsibilities that ensure Lighthouse is both well-run and deeply responsive to the people it serves. While each role leads on specific areas of the programme, they work closely together to maintain consistent standards, clear communication, and a reliable experience for participants.

Joint responsibilities

Together the Managers ensure that Lighthouse operates with consistency, safety and care:

• Participants experience Lighthouse as a safe and welcoming space where they are treated with dignity and respect
• Delivery remains trauma-informed, relational, and grounded in Under One Sky’s values of presence, trust, and follow-through
• Lighthouse sessions are appropriately staffed, with volunteers and team members supported to deliver confidently and reliably
• Safeguarding is embedded into day-to-day delivery, with clear processes for responding to disclosures, incidents, risk, and vulnerability
• Participant needs, concerns, and wellbeing are recognised early and responded to appropriately
• Volunteers and staff are supported to hold clear boundaries while maintaining compassion and respect
• Communication and follow-through are strong so participants do not experience gaps, confusion, or inconsistent responses
• Lighthouse maintains a high standard of care, professionalism, and stability across the programme week

Culture and approach

The Managers help shape the tone of Lighthouse through calm, grounded leadership and consistent presence within the programme.

They help ensure the Lighthouse remains a place where participants feel:

• seen and respected
• safe and protected
• met with consistency rather than unpredictability
• supported without judgement
• able to access help with dignity

They create the conditions for volunteers and staff to provide meaningful support while ensuring Lighthouse remains structured, accountable, and deeply human.

We’re looking for a hands-on General Manager to lead an exciting new social enterprise in Lambeth — combining a busy bike repair workshop with a welcoming community café.

This is a unique opportunity to run and grow a business that not only serves the local community but also supports people with mental health challenges and other barriers to employment to gain skills, confidence and move into work.

You’ll oversee the day-to-day running of the bike shop and café, balancing commercial performance with meaningful social impact. This is a varied, fast-paced role where you’ll need to be proactive, organised and happy to get stuck in.

Abbevilles Bikes is part of First Step Trust, a charity with over 30 years’ experience supporting people into employment.

Key responsibilities:

• Leading daily operations across the bike shop and café
• Managing a small team and supporting volunteers
• Driving sales and working towards financial sustainability
• Delivering excellent customer service and building local relationships
• Supporting on-site training and development activity

What we’re looking for:

• Experience managing a service, project or small business
• A hands-on approach and confidence taking ownership
• Strong organisational and people management skills
• A commercial mindset with a passion for social impact

You don’t need to be a bike expert — just a willingness to learn.

What we offer:

• The chance to build and grow a new social enterprise
• A supportive and friendly working environment

About the Role

This is a fantastic opportunity for a skilled line manager with experience in general welfare advice to join Sufra NW London. In this highly rewarding role, you will oversee the delivery of services that can measurably change lives by providing quality advice and support to those most in need. 

You will manage our team of advice staff and volunteers to deliver high quality advice, information and welfare support to guests on a range of topics including benefits, housing, debt and immigration issues. An additional focus will be on establishing clear pathways for referring guests to external services, and managing volunteers to triage, signpost and refer guests to other forms of welfare support.

The advice team consists of paid staff and support volunteers.  This year will be dedicated to consolidation of the service, ensuring that we are fulfilling our core mission to the highest standards.  We are also hoping to launch our immigration advice service, providing guests with a first point of contact for their immigration needs and smooth referral pathways to specialist advice.  Finally, our OpenARMs programme will be launching workshops for our refugee and asylum-seeker communities. 

You will work closely with the Senior Leadership Team, especially Head of Advice at Sufra to support the implementation of new initiatives, and the expansion of our information and advice services to enhance our efficiency and impact.

The post holder will be a highly articulate and proactive individual with good welfare advice knowledge, 3+ years delivery experience in managing a charity team, strong service management skills, as well as experience managing staff and volunteers. The ideal candidate will have up-to-date knowledge of the welfare system, immigration and safeguarding protocols. They must also have demonstrable experience using a case management system, adhering to advice standards and be able to manage a diverse workload and work under pressure. 

This is an immensely rewarding role working in a dynamic charity built on an ethos of sharing, hospitality and inclusivity. We are looking for an exceptionally committed individual who is willing to go the extra mile and has flexibility to work during evenings and weekends if necessary. As this is a frontline role, you will be required to work on site at least 2 days per week. 

We offer a wide range of employee benefits including:

Excellent annual leave entitlement 
Pension scheme
Employee Assistance Programme
Death in Service benefit 
Flexible working
Opportunities for training and professional development

Key Responsibilities

Advice Services

• Manage the advice service by overseeing and supporting volunteers and advice staff at our Community Wellbeing Service and Foodbank including setting objectives, managing performance and providing feedback during supervisions.
• Hold a small case load of advice guests, supporting them to achieve their aims
• Maintain a high quality service by ensuring that the advice team and volunteers are working to agreed standards and delivering against realistic grant agreements from funders.
• Use our case management software to report on cases and outcomes to support funding applications and remain compliant with funding needs.

Service Development

• Work with the Senior Leadership Team to develop, expand and improve Sufra’s information and advice services in alignment with our 2030 strategy.
• Carry out ongoing review of existing service delivery procedures.
• Undertake quality assurance including case checking and quality of advice audit.
• Identify the training needs of advice staff and volunteers through support, mentoring and supervisions.
• Ensure colleagues and relevant stakeholders are informed of changing legislation and social policy updates.
• Improve the case management systems to ensure it is fit for purpose.
• Work within the Advice Quality Standard (AQS) framework, ensuring that all policies and procedures are up to date for future assessments

Volunteer Management

• Develop, review and implement key policies and procedures to better equip Advice Volunteers to fulfil their role.
• Provide induction, support and supervision to enhance the quality standard of the service and contribute to the personal development of volunteers.
• Foster a positive working environment that maintains high morale and supports Advice Volunteer retention and regular participation.

Budgets, Monitoring & Evaluation

• Support the Senior Leadership Team in setting service budgets, updating policies, and monitoring spending in line with reporting and budgetary requirements.
• Ensure appropriate systems are maintained for recording statistics and outcomes.
• Provide regular and timely monitoring reports on service outputs, outcomes and expenditure.
• Collect regular feedback and conduct surveys from relevant stakeholders to inform ongoing improvements to the Advice Service.
• Contribute to strategic development by setting action plans in line with agreed Business Plans and keeping teams accountable to Action Plan goals.

Other

• Ensure the advice team are working in adherence to organisational policies and procedures.
• Undertake any other reasonable duties to support the operations of the charity. 

Salary: £35,668 – £39,005 pro rata
Hours: Part-time (21 hours per week)
Contract: Permanent
Location: Home-based (with regular travel across Brentwood Diocese)

About the role

CAFOD is looking for a Community Participation Coordinator to grow engagement across the Catholic community in Brentwood Diocese.

You’ll inspire and support volunteers, build strong relationships with parishes and clergy, and increase participation in CAFOD’s work to tackle poverty and injustice.

Working as part of a regional team, you’ll help deliver plans that drive volunteer engagement, fundraising, and community action.

Key responsibilities

• Deliver participation plans across Brentwood Diocese
• Recruit, support, and retain volunteers
• Build relationships with clergy and key diocesan stakeholders
• Support fundraising, campaigns, and community engagement
• Monitor activity and adapt plans based on insights

About you

• Experience working with and managing volunteers
• Strong relationship-building and communication skills
• Organised, proactive, and able to work independently
• Comfortable using data to track and improve performance
• Committed to the value of volunteering and social justice

Additional information

• Home-based with significant travel (access to a car required)
• Some evening/weekend work (TOIL provided)
• Part of a flexible regional team (occasional wider travel) 

The full job description is available on CAFOD's careers page 

CAFOD is a welcoming, supportive workplace committed to a safe, inclusive culture where everyone is respected. CAFOD will make reasonable adjustments at every stage of the recruitment process to ensure candidates with disabilities or individual needs are fully supported. 

Safeguarding for Children and Vulnerable Adults

CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect.  CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse.  CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount.  Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents. This post involves contact with children and young people and applicants will be subject to specific checks related to safeguarding issues. The post holder is required to present or obtain a Disclosure from the DBS (Disclosure & Barring Service). 

All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of, and consent to, these recruitment procedures. 

This is an exciting and engaging job opportunity to join elop’s dedicated and enthusiastic team in a central coordination and development role within elop’s youth and community services. You’ll have an active role providing LGBTQ+ affirmative support for LGBTQ+ children and young people. 

Working alongside the senior leadership team you will have a key role in identifying and actively contributing to and supporting the attainment of strategic objectives, sustainability, future service development, service standards and delivery strategy of elop’s youth and community services.  This will include overseeing and ensuring efficient, effective, and smooth operations; maintaining accountable, professional, safe, and well administered services; service promotion, monitoring and evaluation; maintaining and developing new cross-sector networks, partnerships and collaborative relationships; ensuring services continue to meet existing and emerging needs and positively impact and make a genuine difference to those using them. 

Our youth service includes age restricted youth groups, 1:1 mentoring, some school-based delivery with occasional training workshops; and our community services include delivery of an LGBTQ+ community forum, community events, social groups, and volunteering programmes.

Working both in-person office based, with some remote home-based working (particularly required whilst awaiting completion of building works and relocation to new premises) you will be required to work one late evening a week and occasional other evenings and weekends when required.

Full time: 37 hours per week

Salary: £34,000 inclusive London Weighting

This role is part funded by the Mercers Charitable Foundation and initially funded to 31 March 2028.

Closing deadline for submission of application: 10.00am Monday 1 June 2026

Interviews will take place Wednesday 17 June 2026 between 9.00am – 3.00pm

The Counselling and Outreach Coordinator role is key to SEL Mind's exciting new counselling service for Black residents of Southwark, delivered as part of the wider Southwark Wellbeing Hub. This full-time role will shape the Wellbeing Hub's provision to the Black community, expanding equitable access to culturally-appropriate support. 

As Coordinator, you will provide initial clinical assessments to prospective service users and coordinate a small pool of Trainee Counsellors, expanding future access to Black-led counselling. You'll line manage an Administrator who is responsible for scheduling and other practical elements of the service. You'll also work closely in partnership with community organisations to ensure relevant, de-colonial approaches, including maintaining a delivery partnership with Black Psychotherapy.

The main working site is a community centre in SE5, and the community outreach work involves regular travel across the borough. You will play a vital role in building community trust, ensuring that we are creating routes into the service and continually seeking and implementing feedback.

We are seeking a qualified therapist who is passionate about improving Black people's access to early mental health support. Relationships and partnership working is vital, so you should be able to work independently but collaboratively, to be proactive and show initiative. 

The role will involve:

• Undertaking skilled assessments of client needs and risks, taking into account the nature and complexity of presenting needs and suitability for short-term therapeutic work
• Recruiting and training volunteer Counsellors, ensuring trauma-informed work integrating spirituality and cultural values, using creative therapeutic modalities, and maintaining therapeutic relationships that honour diverse healing approaches
• Maintaining a live engagement strategy and actively reaching out with physical presence to grassroots organisations, faith groups, community centres, cultural associations, and spaces for people experiencing difficult situations including e.g. food banks and advice/advocacy organisations
• Contributing to the development and continuous improvement of the service, bringing recommendations to support the SWH's inclusivity and best practice

This role involves providing culturally specific support to Black clients. Applicants must be able to demonstrate lived experience of, and deep cultural understanding within, Black communities, and the ability to build trust with Black service users.

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.

Closing date: Thursday 7th May (11:59pm)

Likely interview date: Monday 18th May

We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.

About Us

SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.

SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.

Read more about staff benefits and why staff love working here on our website.

ABOUT CITY HARVEST

Est. 2014, City Harvest London food charity rescues nutritious surplus food from farms,

manufacturers, wholesalers, and retailers, and delivers it, for free, to over 130,000 people a

week via organisations feeding those facing food poverty. Our HQ depot is in Acton, with a

satellite site at New Covent Garden Market. City Harvest rescues food, people, and the

planet by diverting food waste and providing life-changing support to communities across

London.

Distributing free food for more than 1.3 million meals a month, our fleet of vans deliver to

food banks, homeless shelters, hostels, soup kitchens, mental health charities, projects

supporting the elderly and socially isolated, social pantries, community kitchens, refugee

hostels, schools and nurseries, family centres and domestic abuse refuges. Join our passionate mission to reduce waste and feed London, with opportunities to grow while

making a real difference.

ABOUT THE ROLE

The lead and deliver integrated communications that build the charity’s profile, deepen engagement and support income generation. This role will develop compelling narratives, manage key channels, and ensure consistent, high-quality messaging across all audiences.

Key stakeholder comms

• Brand management - responsible for all branded marketing communications, across socials, website, marketing materials, event presentations, media, and partner comms.
• Campaigns - creating content for various annual fundraising, volunteer, and food-sourcing campaigns.
• Digital campaign marketing.
• Content creation - design trusted content to achieve organic reach, with broad messaging to support department KPIs, volunteer and donor engagement
• Website management.
• Press coverage - reactive press office management, press release writing, image archiving.
• Run GDPR compliant email marketing campaigns.
• Internal comms – responsible for the staff newsletter.

KEY RESPONSIBILITIES

• Brand management
• Social media management
• Campaign management
• Newsletters - Mailchimp
• Content creation/ archiving
• Press office
• Creation of marketing materials
• Managing budget
• Website updating/editorial
• Managing third-party website support & SEO specialist

KEY DELIVERABLES

Collaboration

• Internal comms: Ensuring consistency in appearance, accuracy, and tone across all
• communications between departments.
• Newsletter management for internal comms and external stakeholders.
• External comms: Ensure CH is recognisable by partners and stakeholders, with a quality
• brand consistently applied across all materials, including its use by partner organisations.
• Manage stakeholder partnerships: PR, press releases, event materials, branding.

Support

• Cultivate good working relationships with all teams to ensure alignment with our core marketing and communication strategies.
• Assist all departments in their internal and external communications needs
• Ensure consistency and timely delivery of events and communications plans
• Orchestrate digital content strategies across all online platforms to drive traffic and engagement that translates to brand promotion and donor acquisition.
• Oversee the editorial calendar, including internal and external teams, supporting all department KPIs and campaigns.

Fundraising focus

• Assist in the delivery of the City Harvest fundraising strategy, including corporate partnerships involving charity of the year’s programmes and cause-related marketing campaigns.
• Showcase corporate partnerships across the website and socials to attract new business.
• Promote challenge events, individual giving campaigns and corporate volunteering.
• Work with the fundraising team on large annual campaigns such as The Big Give
• Understand and create impactful supporter journeys across awareness, engagement, donation and retention.
• Ability to tie communications directly to impact & income.
• External newsletter highlighting fundraising.

Campaigns

• Clear and compelling content creation to meet the needs of the organisation’s targets.
• Measure and report on the performance of marketing campaigns, gain insight and assess against goals.
• Balance short-term campaigns with long-term brand building.
• Plan timelines and content calendars.
• Deliver to deadlines often with last-minute changes.
• Ability to use data insights to inform decision-making and future approach/design.

Financial responsibility

You will be responsible for managing the digital marketing budget, in line with the organisation’s scheme of delegation and financial procedures.

Organisation-wide responsibility

• Comply with relevant equality and diversity policies, promoting a healthy working environment where all individuals are valued.
• Comply with relevant data protection policies, ensuring General Data Protection
• Regulations (GDPR) are considered when making plans and decisions.
• Work as part of a wider team, undertaking any other reasonable duties appropriate for the role that may be required by the organisation.

ABOUT YOU

• Sympathetic to and aligned with City Harvest’s mission.
• Emotional intelligence often involves working with sensitive topics, internal pressure and competing priorities
• All-rounder and self-starter.
• Creative and able to create content with ease.
• Ability to push back diplomatically and maintain boundaries even with leadership.

ESSENTIAL SKILLS & EXPERIENCE

• 3+ years’ experience in a similar role
• Strong time-management and organisational skills
• Experience with online community building
• Proficient with Canva
• Brand management experience
• Content marketing with GA knowledge
• Experience across a range of roles across the communications and marketing mix
• Strong copy writer and attention to detail
• Great ethical storytelling for supporter engagement
• Excellent interpersonal and communication skills and the ability to build healthy work relationships
• Ability to cope and work well with high work volumes, conflicting priorities and tight deadlines
• Problem-solving skills and positive, proactive "can-do" attitude
• Technological proficiency in relevant software – e.g. proficiency in Microsoft Office,
• Experience working with Outlook, and Google products etc.

DESIRED SKILLS & EXPERIENCE

• Communications & marketing experience gained within the third sector
• Fundraising communications experience or working alongside fundraising teams
• Experience of public relations
• Ability to interpret data analysis and evaluate campaigns
• Ability to assess and advise on any reputational risk, including sensitive stories and issues

QUALITIES REQUIRED FOR SUCCESS AT CITY HARVEST

• Charitable
• Compassionate
• Community-focused
• Aspiring
• Trustworthy
• Collaborative team player

JOB DETAILS

• Job Type: Full-time, permanent, Monday to Friday
• Hours of Work: 9-5pm / 40 hours per week (with a 30-minute unpaid lunch break each day)
• Salary: £37,500 per annum
• Place of Work: Hybrid, 2 days in the office (Unit 8, Acton Park Industrial Estate, London, W3 7QE)

City Harvest London is an equal opportunities employer and is committed to creating an inclusive and diverse workplace. We believe in treating all employees, volunteers, candidates, and stakeholders with fairness and respect. We value the unique perspectives and experiences that individuals from different backgrounds bring to our organisation, and we strive to foster an environment that promotes equal opportunities for all.

We adhere to the Equality Act 2010, and our policy is to be fair and consistent in all aspects of our organisation. Our recruitment and selection processes are designed to select candidates based on their abilities and merits to perform the tasks required. All applications received will be dealt with confidentially and subject to our company's recruitment and selection processes. Employment is subject to satisfactory pre-employment checks and eligibility to live and work in the UK.

At City Harvest London, we embrace equality as part of our ways of working because we believe it is the right thing to do for our people, our community, and our success. We do not discriminate in employment based on race, religion, sexual orientation, national origin, political affiliation, disability, age, marital status, medical history, parental status, or genetic information.

JOB TITLE: Membership Executive (England) 

CONTRACT: Permanent, Part Time (28 hours per week) 

ORGANISATION: Royal Life Saving Society UK (RLSS UK) 

DEPARTMENT: Membership & Education

LOCATION: Home/Field based
*with regular travel throughout England and to RLSS UK HQ, where required 

REPORTS TO: Head of Membership 

SALARY:£27,308 (Grade E) *Pro-rata for Part Time Hours

 
ROLE OVERVIEW 
We are seeking a self-motivated, personable, and enthusiastic individual to work as part of a team to support and grow our Branches and our lifesaving clubs as well as developing and grow recognition of and participation in Lifesaving Sport.

Pivotal to the role will be the collaboration with external agencies and clubs in England, to strengthen and publicise our water safety education throughout the region together with supporting the needs of clubs in the region. 

KEY TASKS, ROLES, AND RESPONSIBILITIES 

• To build and maintain productive relationships with organisations involved in the field of water safety, particularly with Water Safety England and associated partners including attendance at relevant meetings in coordination with the RLSS UK team
• To actively recruit and increase the number of clubs affiliated to RLSS UK 
• To support our Branches and their work in the regions through ongoing communication, sharing RLSS UK updates and feeding back on Branch activities and requirements
• Understand the water safety and drowning prevention geographical landscape across England and actively seek to enhance lifesaving provision in areas of low activity 
• In partnership with the Volunteering and Events Team and Sports Committee, continue to develop and grow participation in Lifesaving Sport 
• Support clubs to achieve and maintain the appropriate accreditation in line with RLSS UK requirements and policies 
• Support clubs to ensure they have the appropriate status, governance, and structure to enable them to be sustainable and effective 
• Support clubs, branches and working groups to offer effective pathways for the development of talent, growth, and retention of members 
• Support clubs to ensure they are compliant with the safeguarding requirements set out by RLSS UK 
• To support clubs to have an affective and appropriate workforce in place, including supporting them to recruit, train and retain 
• Contribute to RLSS UK’s Equality, Diversity, and Inclusion work to ensure affiliated clubs grow their capability to ensure every community enjoys water safely 
• Ability to attend occasional evening events 
• Willingness to travel throughout England as required

Other Duties & Responsibilities 

• Lead on and support ad hoc projects as required 
• Contribute to the successful operation of the charity by undertaking such other tasks as may from time to time be required including all other duties reasonably associated with your role, as directed by the Line Manager. 
• To demonstrate and uphold the Society’s values and behavioural standards 
• Proactively participate in the Society’s equality, diversity, and inclusion (EDI) initiatives and training, and to promote a culture of respect and inclusion for all staff and customers 
• Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up to date as part of RLSS UK’s compliance programme. 

This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in light of the changing needs of the organisation. 

PERSON SPECIFICATION 

Essential Relevant Experience, Skills and/or Aptitudes 

• Experience of working with volunteers and sporting clubs 
• Experience of planning, prioritising, and managing a varied work programme and number of projects 
• Experience of effective liaison with external stakeholders to deliver outcomes and impact 
• Able to communicate effectively with people at all ages and all levels 
• High level of computer literacy 
• Excellent accuracy in numeracy and literacy 
• Ability to act on own initiative and to work as part of team with excellent interpersonal skills 
• A positive ‘can do’ attitude 
• Hold a Full UK Driving License, or have the ability to travel

Desirable Relevant Experience, Skills and/or Aptitudes 

•  An understanding of lifesaving and water safety sector/community 
• An understanding of working with branches
• An understanding of the aquatic sector and the structure of lifesaving clubs across the UK and Ireland 
• Demonstrable experience of increasing participation in underrepresented groups 
• Experience of working with governing bodies 
• Sport or Community Development qualification 
• Demonstrable experience of running or being involved in a sport club 
• Ability to adopt a flexible approach to work to meet the needs of the role 

YOUR STRENGTHS 

Personable – You can communicate effectively with people at all ages and levels. 

Relationship Building – You can develop positive and long last relations with clubs, organisations, and partners. 

Flexibility – You remain adaptable and flexible in the face of unfamiliar or changing situations.

Empathy – You readily identify with other people’s situations and can see things clearly from their perspective. 

Initiative – You take independent action to make things happen and to achieve goals. 

Resilience – You deal effectively with setbacks and enjoy overcoming difficult challenges. 

Optimism – You remain positive and upbeat about the future and your ability to influence it to your advantage. 

Developing Others – You promote other people’s learning and development to help them achieve their goals and fulfil their potential. 

YOUR APPLICATION

Please send your CV and a Cover Letter outlining why you should be our next Membership Executive (England) 

Closing Date – 5pm, Wednesday 13 May 2026

Interview Date – Thursday 21 and Friday 22 May 2026 our Worcester Head Office (subject to change)

WHAT RLSS UK CAN OFFER YOU

• Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday
• Private Medical Scheme*
• Enhanced Society Sick Pay*
• Eye Care*
• Employee Assistance Programme via Health Assured
• Life Assurance Scheme
• Howdens Sports Benefits
• Free RLSS UK Membership
• Free tea and coffee at HQ, including access to our wonderful Coffee Machine
• Free on-site parking when working from HQ
• Company Events and more!

*Subject to eligibility criteria

Should you wish to discuss the role, any reasonable adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.

RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.