Volunteer volunteer jobs in Radlett, hertfordshire
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Ashinaga UK is recruiting a Programme Coordinator (Maternity Cover) to support the delivery of the Ashinaga Africa Initiative (AAI) leadership scholarship programme for African Scholars studying in the UK. As part of a mission-driven global organisation, the coordinator will play a key role in ensuring smooth programme operations, student support, and administrative excellence throughout the annual Scholar cycle. This role is ideal for someone who is organised, proactive, and passionate about helping young leaders thrive. The coordinator will work closely with the Programme Manager to streamline processes, support events, maintain essential systems, and strengthen the overall Scholar experience across the year.
The Ashinaga movement was founded in Japan in the 1960s and has since expanded across the globe, empowering over 120,000 orphaned youth with access to education and support to achieve their full potential. The Ashinaga Africa Initiative was launched 11 years ago with the aim of equipping future leaders for Africa through undergraduate scholarships and leadership development opportunities. Ashinaga UK is proud to be part of this global movement, contributing to the mission of transforming lives and communities through education. Our work is primarily in the UK through collaboration with university partners and donors.
This role is offered on a 12-month fixed-term contract to provide maternity cover.
Programme Coordinator
- Location: Hybrid. Candidates must be willing to travel regularly for programme activities and team meetings.
- Contract: Full-time, Monday to Friday with occasional work on weekends or evenings.
- Hiring Date: mid to end August 2026 (fixed term 12-month contract, Maternity Cover).
- Salary: £30,000 - £32,000 dependent on candidate’s experience.
- Pension: You will be enrolled in our Personal Pension Scheme and Ashinaga UK will match your contributions by up to 8% of your basic salary.
- Holiday allowance: 24 days per annum (pro rata - in addition to public holidays).
- Probation: The postholder will be subject to a three-month probation period.
- Right to Work: Ashinaga UK does not sponsor work visas. Applicants must already have the right to work in the UK.
- Deadline for applications: July 10th. Applications will be reviewed on an ongoing basis.
Key Responsibilities
Programme Coordination & Operations
- Support the end-to-end delivery of Ashinaga UK’s annual programme cycle (including university preparation camps, inductions, monthly calls, workshops, summits, and graduation activities).
- Deliver administrative logistics, schedules, venues, travel arrangements, and programme communications.
- Coordinate event speaker invitations, facilitator briefs, and session materials.
- Track Scholar attendance, progress and compliance across the year.
- Draft Scholar-facing policies to support effective delivery of the programme.
- Supporting with university admission processes and student visa applications.
Scholar Support
- Support Scholars in their academic, personal and professional development through the AAI leadership framework, including check-ins, coaching and progress tracking.
- Assist in the development, organisation, and delivery of student support programming such as leadership events, workshops, and one-on-one coaching call logistics.
- Support Scholars as they develop their Ashinaga Proposal social impact projects.
Data & Systems Management
- Maintain programme records, databases, and reporting tools (including through our Scholar App, CRM, and internal systems).
- Support line-manager in monitoring programme KPIs and documenting insights.
Communication
- Write articles, Scholar profiles, and programme updates for use on the Ashinaga UK website, newsletters, and external reports.
- Create multimedia content (photos, short videos, social media material) to showcase Scholar stories and impact
Essential qualifications, experience and skills:
- A Bachelor’s degree or equivalent experience
- Right to work in the UK
- Strong organisational and administrative skills
- Excellent attention to detail
- Ability to manage multiple priorities and meet deadlines
- Excellent communication and interpersonal skills
- Knowledge of the UK higher education system
- Ability to work independently and collaboratively
- Adaptable and comfortable in a fast-paced environment
- Values aligned with Ashinaga’s ethos, vision, and mission
- Ability to travel regularly in the UK.
Desired skills and experience:
- Experience working with university students or international students, particularly from sub-Saharan Africa
- Experience working with or volunteering in charities or NGOs
- Experience using data management systems
- Understanding of UK university admissions processes as well as UK student visa application processes
- Understanding of global development and current affairs
- Passion for social impact, leadership, and African development
- French or Portuguese language efficiency is a bonus.
Competencies and mindset:
- Proactive, self-driven mindset
- Strong problem-solving skills
- Comfort with logistics and project management
- Ability to build trust and supportive relationships with Scholars
- Passion for widening access to education
Empowering orphaned youth from across the African continent with education & leadership opportunities to tackle community issues & promote development
The client requests no contact from agencies or media sales.
We are looking for a highly organised, detail oriented and dynamic Project Manager for Assurance & Improvement. In this role you will plan, coordinate, and support delivery of national audit, assurance, and continual improvement activity. Using effective project management, you will ensure that audits, quality assurance, non-conformance actions, and improvement plans are tracked, reported, and delivered to agreed standards and timescales.
This is a part-time role (20 hours per week), home based, with proposed working hours of 10am-2pm Monday-Friday. These hours are subject to negotiation with the successful candidate; working Monday - Friday is a requirement of the role.
This role is a new opportunity to work as part of Victim Support's Quality & Compliance team, supporting the team to oversee and improve the quality of Victim services across England & Wales.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package include:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As a Project Manager for Quality & Compliance, you will provide support across the team's functions, including audit and compliance data reporting, and will lead on driving continual improvement projects.
Key Responsibilities
- Audit Support - Provide project management support for the delivery of internal audits and associated audit improvement plans.
- Non-Conformance - Produce data and management information relating to areas of non-conformance, and lead national projects aimed at improving compliance
- Quality Assurance and Case Review - Conduct dip sampling, quality assurance activity, and case reviews to test compliance against standards.
- Continuous improvement - Proactively drive continual improvement activity and provide project management support for improvement initiatives
- Process Improvement - Improve the efficiency and effectiveness of processes and procedures by identifying areas for improvement
- Stakeholder Engagement - Engage effectively with stakeholders to deliver key improvement projects and strengthen compliance.
- Administrative Support - Provide comprehensive administrative support to Quality & Compliance meetings.
- Team Support - Develop cross-functional knowledge across the department and provide cover for the Quality & Compliance Team during periods of absence.
About You
Ideally, you will hold a relevant professional qualification in project management, continual improvement or audit, and have knowledge & understand of project management, audit principles & quality assurance.
You will need:
- Project Management - Proven experience of managing and delivering projects to the defined outcomes within quality, time and cost limits.
- Organisation Skills - Highly organised and flexible with the ability to manage complex work streams on an ongoing basis to achieve high quality results.
- IT & Data Skills - Strong analytical skills with high proficiency in Microsoft Office (particularly Excel) and an ability to interpret, analyse and present complex information and quality & performance data
- Stakeholder Engagement - Experience of working collaboratively with leaders, managers and staff at all levels to influence change.
- Collaborative Working - Ability to work effectively with colleagues across the organisation, drawing on skills and support to ensure delivery against deadlines and targets.
- Communication - Excellent attention to detail and strong written communication skills, including the ability to produce clear summaries and project overviews.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation, and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
We are seeking a dynamic Corporate Partnerships Officer to join our small but ambitious High Value Partnerships Team – working with us to develop a growing portfolio of impactful corporate partnerships.
About Emmaus
Emmaus (pronounced em-may-us) is a movement of charities that empowers people to overcome homelessness. We provide a stable home and tailored, life-changing support for people who are experiencing or at risk of homelessness. By focusing on each person’s strengths, we help people rebuild their lives and work towards the future they want to create.
As part of a nationwide network of Emmaus charities, we provide skills, training and work experience to help people achieve their goals and regain independence.
Together, we are ending homelessness one person at a time.
About the role
At Emmaus UK, our partnerships are a key strategic focus and bring about real change – providing significant opportunities for the people we support. Our relationships with Corporate Partners are multi-faceted and go beyond the financial – leveraging the skills, experience and expertise of our partners to bring a wide range of benefits to both Emmaus UK and to our network of communities nationwide.
The Corporate Partnerships Officer will work with the Corporate Partnerships Manager to manage and develop our growing portfolio of corporate partners. By taking ownership of some of our smaller partners, as well as providing support on the delivery of our larger partnerships, you will ensure our partners at every level receive a consistently high standard of supporter care. This role will be instrumental in ensuring the long-term success of our partnerships programme, and our ability to help more people in the years to come.
Who are we looking for?
We are seeking a proactive, relationship focused individual who can provide exceptional account management to a range of partners. You’ll have excellent communication skills and the ability to build engaging relationships, enthusiastically conveying Emmaus’ mission and impact in a range of settings.
You’ll have strong organisational skills with the ability to work to deadlines, prioritise and manage competing priorities. You’ll be comfortable using a range of IT solutions to communicate effectively with partners and ensure solid records on our partnerships and income are maintained.
Most importantly, you’ll have a strong commitment to Emmaus’ mission to end homelessness, and feel excited about the prospect of working on multi-faceted partnerships that really make a difference. If this sounds like you, we’d love to hear from you!
What we offer
· Salary: £31,160 (pro rata)
· Working hours: Part Time, 26-30 Hours per week with flexible working patterns available
· Contract: Permanent
· Pension: Stakeholder pension with employer contribution
· Annual leave: 25 days + Bank Holidays + 3 concessionary days leave
· Training & development: Individually tailored induction. Ongoing training and development
· Volunteering: 2 days allowance each year
· Employee assistance: A 24/7 employee assistance scheme is available
· Flexible working: Options available, subject to the requirements of the role
· Life assurance: Death in service lump sum of 3 x salary
To apply
To apply for the role, please complete our application form and equal opportunities monitoring form and email us the Email address can be found in the Application Pack, by Monday 6th July 2026.
Please ensure you refer to the job description and person specification in this pack when completing your application form. We know not everyone's experience looks the same, and we don't expect you to meet every point on our person specification. If this role excites you and you have most of what we're looking for, please do apply.
Shortlisted candidates will be invited to an interview via Microsoft Teams on Thursday 16th July 2026.
If you would like to arrange an informal discussion about the role, please email Julie Higgins the Email address can be found in the Application Pack.
Equal Opportunities
Emmaus UK is an equal opportunity employer and is committed to providing a working environment free from discrimination. We actively promote an inclusive culture and aim to create a workplace where people from diverse backgrounds, characteristics, perspectives, ideas and experiences work together.
We welcome applications from all individuals, regardless of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.
To ensure fairness and consistency in selecting the best candidate, all applications are anonymised until the interview stage is confirmed. This means shortlisting is based solely on the relevance and suitability of experience.
The client requests no contact from agencies or media sales.
Are you ready to make a real impact every day? We're looking for a passionate and driven Fundraising Officer to join our dynamic Fundraising Team working from home, 37.5 hours a week.
This is an exciting opportunity to play a key role in growing vital, non-statutory income for Victim Support across a range of fundraising streams, including legacies, corporate partnerships and trusts.
If you're someone who thrives on building relationships, developing compelling fundraising materials and working collaboratively to drive meaningful change for people affected by crime and trauma, then we want to hear from you.
What we offer
At Victim Support we believe in attracting and retaining the best people and offer a competitive rewards and benefits package including:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the role
In this role, you'll support and deliver fundraising activity across multiple income streams, with a particular focus on developing and growing income from legacies, corporate partnerships and trusts.
You'll build and manage relationships with prospective and existing supporters, develop high-quality applications and proposals, and contribute to effective supporter stewardship and engagement. You will play a key role in strengthening Victim Support's fundraising activity across the organisation, working collaboratively with colleagues and partners to maximise opportunities.
The role also involves supporting legacy fundraising activity, including responding to enquiries, stewarding pledgers and contributing to legacy marketing activity. Alongside this, you will support the development of corporate partnerships through prospect research, pitching, proposal writing and relationship building.
You'll ensure all activity is delivered in line with fundraising best practice, relevant legislation and organisational policies, while helping to embed a strong fundraising culture across Victim Support.
We're looking for someone who is proactive, organised and a strong communicator, with the confidence to build relationships and work both independently and as part of a team.
We're seeking candidates with the following competencies and attributes:
- Experience of securing income or contributing to fundraising activity (e.g. legacies, corporate, trusts)
- Excellent written skills, with the ability to develop clear, engaging and accurate fundraising content
- Strong interpersonal and relationship-building skills, with the ability to influence and engage a wide range of stakeholders
- Ability to work independently, take initiative and manage competing priorities effectively
- Strong organisational skills and attention to detail
- Good research skills, with the ability to identify and assess funding opportunitie
If you're ready to take initiative and grow your career in a supportive, values-driven environment, we'd love to hear from you.
This role is home-based (within England and Wales) with some national travel and overnight stays.
Please see the attached Job Description and Person Specification for further details.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Please note, this is a 12 Month Fixed-Term position.
Working closely with the Philanthropy Managers, and the Trust Lead, you will lead the teams to secure, and grow, vital funding from philanthropic and trust sources to support the welfare of dogs and cats across the UK and internationally. The role currently leads a team of 7, which will continue to develop over the coming years.
The postholder will drive forward the Philanthropy & Trusts strategy as well as oversee KPI development and measurement, and budgets for the teams. The role is also responsible for growing the prospect and donor pools for both Philanthropy & Trusts and ensuring that the team’s donor development plans reflect best practice in cultivation, solicitation and stewardship.
The post will work closely with colleagues across the organisation, but in particular with the Head of Philanthropy, Partnerships & Commercial, the Senior Corporate & Commercial Partnerships Manager, the Senior Fundraising Operations Manager and the Special Events & Stewardship Manager, to collaborate on joint projects and ensure contacts are shared to maximise all opportunities.
This is an exciting opportunity to further develop an already successful team and make a real difference to the cause of animal welfare.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year.
- Discounted gym memberships and cycle to work schemes.
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions - up to 10% employer contribution.
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.'
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. Greyscale copies of the recruitment pack are also available on request.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 25th June 2026
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview date(s): First Round Interviews: 30th June, 1st, & 2nd July 2026; Second Round Interviews: w/c 6th July 2026
For more information about the role, please download our Recruitment pack.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
Are you passionate about delivering excellence for victims and witnesses? Do you thrive in fast-paced environments, enjoy working with others, and want to make a meaningful difference to those impacted by crime?
Victim Support is seeking a confident and organised, Triage and Early Interventions Officer to work in our Witness Service Referral and Information Centre (RIC). You will be the first point of contact for witnesses and professionals within the criminal justice system (CJS) and will play a pivotal role in providing high quality support to all victims and witnesses of crime.
If you're motivated by team work and organising case files, we would love to hear from you.
.What We Offer
At Victim Support, we are committed to supporting and developing our colleagues. Our competitive rewards and benefits package includes:
- Flexible Working Options - Including hybrid working where applicable
- Generous Annual Leave - 28 days plus Bank Holidays, with options to buy or sell leave
- Birthday Leave - An extra day off to celebrate your birthday
- Pension Plan - 5% employer contribution
- Enhanced Allowances - Enhanced sick, maternity and paternity pay
- Exclusive Discounts - High street, holidays, gyms, entertainment, and more
- Financial Wellbeing Support - Access to salary-deducted finance and guidance
- Wellbeing Resources - Employee assistance programme and wellbeing support
- EDI Networks - Opportunities to engage in colleague groups promoting equity and inclusion
- Sustainable Travel Schemes - Cycle to Work and season ticket loans
- Career Development - Comprehensive training and ongoing development opportunities
About the Role
As the Triage and Early Interventions Officer you will:
- Act as the first point of contact for clients referred into the service, ensuring that comprehensive needs and risks assessments are completed and a tailored response to each client's needs is provided.
- Deliver initial support services and ensure high quality support and effective triage work is completed for people affected by crime, in accordance with the Witness Service operating procedures and be responsible for delivery of a professional and effective telephone /video call-based support service.
- Ensure each witnesses receives an individually appropriate tailored support and information service that fully meets their needs, keeping complex needs central to all processes and decisions.
- Respond appropriately to safeguarding concerns including both child protection and vulnerable adult issues.
- Foster an inclusive, trauma-informed, person-centred approach that recognises diverse needs and vulnerabilities.
You Will Have:
- Strong administration and organising skills.
- Knowledge of safeguarding issues and legislation relating to both child protection and vulnerable adults
- The ability to undertake needs and risks assessments and identify appropriate support
- Experience delivering services in demanding environments with a focus on customer experience and service excellence.
- Good communication skills, both written and verbal.
- The ability to work without direct supervision, manage competing demands, and maintain organised and methodical working practices.
- Sound IT skills, including the use of Microsoft Office and case management systems.
Additional Information-
This role involves exposure to emotionally information and requires resilience and emotional maturity.
Some travel across England and Wales to meet with the RIC team may be required.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
We're looking for a kind, compassionate and resilient Customer Contact Centre Officer to join our Central Service Team located in Islington.
£26,936.00 per annum, working 35 hours per week.
Fixed Term Contract for 12 months
Want to feel in control of your career? You'll feel at home here.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
- Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
To provide a Customer Call Centre as the "first point of contact" within Look Ahead for customers, staff, contractors and external agencies for rent, housing benefit, service charge, repairs, complaints and customer support queries.
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
- As a member of the Customer Call Centre be the first point of contact for customers and staff
- throughout the organisation on all enquiries
- Deal with enquiries on Housing Management, Maintenance and Customer Support
- Receive and action maintenance requests for owned, managed or leased properties
- Receive, log and transfer complaints received in accordance with Look Ahead's policy and procedure
- Data entry into IT systems and databases for reporting and performance indicators
- Support of administration functions within the team
About you:
- Approachable and open behaviour. Works as part of a group or team
- A strong approach and commitment to providing an excellent customer service
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their
What you'll bring:
Essential:
- Educated as a minimum to GCSE English and Maths or equivalent
- IT literate and can use Microsoft software packages and housing management systems
- Customer service skills especially verbal
- At least two years experience in working in a call centre, property and/or customer services environment
About us:
We have a strong social purpose and we live and work by our values:
- We focus on Excellence and innovation.
- We are Caring and Compassionate.
- We are Inclusive and Trusted.
- We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
This new role will be equally divided between Vineyard Churches UK & Ireland and Vineyard Global.
Vineyard Churches UK & Ireland (VCUKI) is a growing movement of churches, built on God’s transforming word, who worship God with passion, intimacy and expectation. We exist to participate in the advancement of the Kingdom of God through the work of local Vineyard churches that communicate the Gospel of Jesus Christ in word and practise.
The Vineyard movement is growing worldwide, with churches now established in countries on six continents. Increasingly, the Vineyard churches within a country are coming together to form national Associations of Vineyard Churches (AVCs), each led by its own national leadership.
Vineyard Global exists to bring together and strengthen those AVCs, and is itself an association. Through its Council, its Leaders, Leadership Team and Trustees, it also provides guidance and support to the Vineyard movement as it emerges, thrives and grows across the world.
The Role
Vineyard Churches UK & Ireland (VCUKI) and Vineyard Global are looking for a dedicated Head of Fundraising to join our team and help us expand our impact through effective fundraising initiatives.
This is a remote position for someone based in the UK, with the expectation to work at a VCUKI office two days a month. The role is full-time and reports to the VCUKI National Coordinator.
This is a new position that offers an exciting opportunity to grow, develop, and shape the fundraising strategy for our national movement. The Head of Fundraising will be responsible for creating and implementing a comprehensive fundraising strategy aimed at securing donations from major donors, trusts, foundations, and corporations.
The successful candidate will collaborate closely with Vineyard Churches UK and Ireland as well as Vineyard Global. They will work with movement leaders and Vineyard staff to maximise fundraising opportunities and establish long-term relationships with donors. The candidate should be a starter finisher as this is a new area of development for both VCUKI and Vineyard Global, and over time, it is anticipated that the post-holder will build a team to assist with key aspects of the role. We are looking for a graduate with a proven track record in fundraising within the nonprofit sector, especially someone who has successfully secured large donations and grants. If you're a self-motivated individual who thrives on networking and possesses the ability to influence and persuade a variety of stakeholders, we want to hear from you!
The interview date will provisionally be w/c 6th July 2026.
Please see the job description and person specification for more information.
To apply, please click the link.
Vineyard Churches UK and Ireland is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders and volunteers are expected to share this commitment.
Occupational Requirement
As this role will require the successful applicant to promote the Christian values of the Vineyard church movement and provide individuals with Christian pastoral support, it is an Occupational Requirement that the successful candidate is a practicing Christian, who regularly attends Sunday church services and can agree with the VCUKI Statement of Faith and Ethos Statement.
The client requests no contact from agencies or media sales.
About Camden People First
Camden People First is a user‑led organisation run by and for adults with learning disabilities. We promote independence, equality, and self‑advocacy across the London Borough of Camden. Our work centres on empowering people to speak up, make their own choices, and influence the services and policies that affect their lives.
This role supports our mission by helping adults with learning disabilities, build confidence, understand their rights, remove barriers and help them to take an active role in their community.
Role Purpose
To provide high‑quality, person‑centred advocacy for adults with learning disabilities, and neurodivergency in Camden. The Community Advocate helps individuals speak up, be heard, access services, challenge unfair treatment, and participate fully in decisions about their lives. The role also strengthens Camden People First’s presence in the community and supports our self‑advocacy groups.
As a Community Advocate, you will empower people to have a bigger voice, to be heard, and to be actively involved in decisions that affect their lives.
You will support individuals with issues including wellbeing and health, housing needs, accessing services, organising and attending meetings, and ensuring their rights are upheld.
Key Responsibilities
Advocacy & Empowerment
- Support adults with learning disabilities and neurodivergent) to express their views, wishes, and concerns in their own words.
- Provide independent advocacy during meetings, assessments, reviews, and care‑planning processes.
- Support people with a range of communication needs using accessible approaches (signs, symbols, photos, multimedia, etc).
- Help service users understand information and choices using accessible communication (Easy Read, plain English, visuals).
- Encourage and develop self‑advocacy skills so service users can speak up for themselves.
- Manage a caseload of up to 5 active cases at any time.
- Attend meetings and forums alongside service users.
Community Engagement
- Work in partnership with local services, including Camden Council Social Services, health providers, housing teams, and voluntary and community organisations.
- Promote the rights of people with learning disabilities across Camden.
- Support adults with learning disabilities to access community activities, employment, education, and social opportunities.
Casework & Representation
- Manage a caseload of individuals needing one‑to‑one advocacy.
- Attend multi‑agency meetings (such as MASH) to ensure the person’s voice is heard and respected.
- Challenge decisions or practices that undermine an adult with learning disabilities’ rights, wellbeing, or independence.
Safeguarding & Rights Protection
- Identify and report safeguarding concerns in line with Camden People First policies and statutory guidance.
- Promote the principles of the Mental Capacity Act, Care Act, Equality Act, and Human Rights Act and other legislation.
- Ensure all advocacy is independent, confidential, and led by the person.
Administration & Reporting
- Keep accurate case notes, outcome records, and monitoring information.
- Contribute to service evaluation, member feedback, and quality improvement.
- Support the development of accessible information and Easy Read materials.
Internal Relationships
Reports to the Director, with caseload-only supervision by the Volunteer Caseload Supervisor.
Essential Skills & Experience
- Level 4 Independent Advocacy qualification
- Experience working with people with learning disabilities or other vulnerable groups.
- Strong communication and interpersonal skills, including accessible communication methods.
- Understanding of relevant legislation (MCA, Care Act, Equality Act).
- Ability to build trust, maintain boundaries, and work in a user‑led environment.
- Confident in challenging decisions and advocating assertively but respectfully.
- Commitment to co‑production and working alongside self‑advocates.
Desirable Skills
- Experience in advocacy, social care, community development, or peer‑support settings.
- Knowledge of Camden’s local services and community networks.
- Experience producing Easy Read materials or using tools like photosymbols
- Understanding of user‑led organisations and the social model of disability.
Personal Qualities
- Empathetic, patient, and genuinely person‑centred.
- Passionate about equality, rights, and inclusion.
- Organised, reliable, and able to manage competing priorities.
- Comfortable working in a lively, member‑led environment where lived experience is central.
Closing Date Friday 19th June. Interviews scheduled for week commencing 29th June.
The client requests no contact from agencies or media sales.
ABOUT THE ROLE
We are looking for two Experts by Experience Board Advisors to join the Helen Bamber Foundation Board of Trustees, who have lived experience of seeking asylum, being granted refugee status or another form of protection in the UK and lived experience of extreme human rights abuses.
The Board of Trustees is made up of individuals who have overall control and legal responsibility for the charity’s management and administration. All the Trustees share responsibility for the charity and must work according to the Articles of Association – a governing document which sets out the charity’s rules and responsibilities. This means that you will contribute, advise and make recommendations to Board on the work and strategy of the charity, but as you will not be a trustee you are not responsible for the final decisions.
The Helen Bamber Foundation Board of Trustees is led by the Chair, Adam Epstein. During your time as an Expert by Experience Board Advisor, you will be supported by the Chair and other members of the Board (including two Trustees with lived experience) to ensure that you are confident and comfortable in your contributions.
HOW TO APPLY
We know it can be daunting to join a board, particularly if you haven’t done it before, so we want to make it as easy as possible for you to join us and participate fully in our discussions as a paid Expert by Experience Board Advisor. Both the Chair and the CEO are committed to enable this.
If you would like to apply for the role of Expert by Experience Board Advisor for Helen Bamber Foundation, please could you write a short letter, presentation, video or audio message addressing the following two questions:
- What is the main thing that interests you about applying for this role?
- How do you meet the criteria outlined in the ‘Who are we looking for’ section?
The questions can be responded to in one of four different ways:
- Written A4 (No more than 2 sides of A4)
- PowerPoint (No more than 3 slides)
- Audio recording (No more than 5 mins)
- Video Recording (No more than 5 mins)
If you would like to send a CV as well, please do so but it is not necessary for the application.
TIMELINE
Closing date: 10am on Monday 6th July
Preliminary interviews (online): week commencing 13th July
Final panel interviews (in person): week commencing 20th July
ELIGIBILITY CHECKS
Since our work involves the engagement and participation of individuals with lived experience, candidates will be required to undergo an enhanced DBS check if offered the role. We will also ask you for the details of two referees (if you do not have work-based references, we are happy to accept character references or references from any time spent volunteering).
We give Survivors of trafficking and torture the strength to move on.
The client requests no contact from agencies or media sales.
Job Title: Digital Communications & Content Officer
Location: London/Hybrid
Salary: £36,038.98 per annum
Weekly Hours: 35
Reference: YMC1206520
Creative freedom ¦ Purpose-driven work ¦ Big ideas welcome
Love creating content that people stop scrolling for? Passionate about storytelling, social trends and bringing bold ideas to life? If you’re looking for a creative role where your voice matters and your ideas can genuinely shape a national brand, this could be the perfect next step.
At YMCA England & Wales, we’re searching for a talented Digital Communications & Content Officer to join our energetic and collaborative Communications team. This is an exciting opportunity to create impactful content that amplifies young people’s voices, builds meaningful engagement and helps drive positive change across England and Wales.
You’ll work across campaigns, fundraising and retail. You’ll drive national initiatives as part of our ambitious PCI Directorate — a supportive and creative environment where experimentation is encouraged and no two days are the same.
This is a role with real creative licence. We want someone who’s excited to test new ideas, jump on trends, explore emerging platforms and create content that feels fresh, authentic and culturally relevant. One day you could be filming TikTok content, the next producing a YouTube series, designing social-first campaigns or building engaging digital journeys and landing pages.
You’ll help grow and energise YMCA’s online communities by capturing real stories from young people, staff, volunteers and local YMCAs across the country. From short-form video and graphics to compelling campaigns and platform-native storytelling, your work will inspire audiences and encourage action.
We’re looking for someone who lives and breathes digital culture — a creative thinker who understands social media, loves multimedia storytelling and enjoys turning ideas into engaging content. Alongside strong creative instincts, you’ll use insights and analytics to continually refine and improve performance.
Most importantly, you’ll join a passionate organisation and a genuinely fun, forward-thinking team that values creativity, collaboration and innovation.
If you’re ready to bring fresh ideas, creative energy and digital expertise to a role with real purpose, we’d love to hear from you.
Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.
YMCA is the world's oldest and largest youth charity. Collectively, we support 402,501 young people across 708 communities in England and Wales.


The client requests no contact from agencies or media sales.
We stand with individuals facing addiction - not as outsiders, but as a community rooted in peer support, lived experience, and human connection.
As Operations Manager (OM), you’ll lead safe, high‑quality services, guide a committed frontline team, ensure compliance, strengthen partnerships, and drive performance across all operations; keeping our work moving from outreach and hotspot engagement to groups, community stalls, and the everyday moments where trust is built. As part of BUBIC’s commitment to meeting people where they are, the post holder will also share night‑outreach duties with the Team Leader, working one evening per week (5pm-midnight, typically Wednesday or Friday) to reach those most visible and vulnerable at night, enabling early intervention, safer engagement, and stronger pathways into support. If you want your skills to fuel transformation and strengthen a community from within, this role gives you the platform to do exactly that.
In addition, this role is pivotal in delivering BUBIC’s Strategic Plan, driving business development, staff development, service expansion, and organisational governance:
Business Development Contribution
The OM strengthens partnerships, supports funding strategy, provides operational evidence for bids, and contributes to growth initiatives such as pop-up BUBIC models and harm reduction bus feasibility.
Staff Development
The OM leads one to ones for the core staff and team leader, providing reflective practice, training, and wellbeing activities, and supports workforce planning aligned to strategic priorities.
Service Development
The OM oversees safe, high-quality delivery of outreach, groups, dual diagnosis support, Gateway training, and pilots’ new services including outings, life-skills programmes, and community presence initiatives.
Governance & Profile
Working with the CEO, the OM ensures oversight of compliance, safeguarding, GDPR, reporting to Board and sub-groups, and contributes to annual accounts, supports AGM delivery, and strengthens organisational visibility through external representation
We recognise that AI tools can be helpful, but please ensure your application reflects your own experience and motivations and is accurate and personalised. If you know someone who may be
interested in the role, we would be grateful if you shared this information pack with them.
BUBIC stands with individuals facing addiction - not as outsiders, but as a community rooted in peer support, lived experience, and human connection


The client requests no contact from agencies or media sales.
Prospectus is excited to be working with our client to help them recruit for a new Head of Fundraising to join their team.The organisastion is dedicated to improving young people’s lives through the power of STEM. They believe great STEM education builds knowledge and skills that are vital for everyone. They lead to great career opportunities and enable young people to become informed, thoughtful citizens who can help address the extraordinary challenges and opportunities we face. They also facilitate the STEM Ambassador programme, enabling 30,000 volunteers from more than 5000 employers to share their enthusiasm and expertise with young people and teachers throughout the UK.
This role is offered on a permanent full-time basis paying a salary between £75,000 to £80,000 per annum with flexible hybrid working arrangements at their London or York office with regular UK business travel and occasional overnight stays.
Reporting directly to the CEO and managing a 5 people-strong team, the Head of Fundraising will lead their major donor, corporate and trust fundraising strategies, focusing on developing long-term, high-impact partnerships to maximise their income and financial sustainability. The role is to drive new donor engagement and secure sustainable, multi-year funding building on their success, whilst accelerating progress to ensure they have the resources and partners to achieve their vision of a world-leading STEM education for every young person across the UK. The postholder will need to bring creativity, curiosity, and an entrepreneurial mindset to identify new opportunities for partnership and funding. This includes developing compelling ways to present and package the organisation'ss offer to potential supporters, ensuring a clear case for investment and sustained income growth from corporates, trusts, and eventually high-net-worth individuals.
They are looking for someone with demonstrable track record of success in securing and growing income from a range of sources, including corporates, trusts and foundations, and high-net-worth individuals — delivering six-figure and multi-year partnerships. They are looking for a candidate who is a strong networker, eager to represent the organisation at events and conferences, identifying new opportunities, and staying informed on market trends and developments in the philanthropic and corporate partnership landscape. The ideal candidate will have an entrepreneurial mindset and general knowledge of the STEM education landscape in the UK.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Firas El Dib at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
We're looking for a kind, compassionate and resilient Domestic Abuse Refuge Service Manager to join our Domestic Abuse Social Care Service in Tower Hamlets. No personal care or experience required, just the right values.
£40,000.00 per annum, working 40 hours per week.
Want to feel valued? You'll feel at home here.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- A generous pension - we will contribute up to 8% and life assurance cover up to 3x pensionable salary (T&Cs apply)
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
Service Leadership and Operational Management
- Lead the day-to-day delivery of the refuge service, ensuring a safe, high-quality, trauma-informed environment for women and children fleeing domestic abuse.
Safeguarding, Risk and Safety Management
- Oversee the completion and quality assurance of customer risk assessments, individual safety plans, and support plans to ensure they remain person-centred, responsive, and outcome-focused.
Staff Leadership and Performance Management
- Provide strong and effective leadership to the refuge team, creating a positive, inclusive, and high-performing culture focused on delivering excellent customer outcomes.
Quality Assurance, Partnerships and Service Development
- Work collaboratively with the Head of Service and Quality team to ensure the service consistently delivers excellent standards of support, achieves compliance requirements, and embeds best practice across all areas of delivery.
Compliance and Professional Practice
- Ensure all work is carried out in accordance with organisational policies, procedures, legislation, and professional standards.
About you:
Knowledge and Experience
- Extensive knowledge and understanding of domestic abuse and Violence Against Women and Girls (VAWG), including the impact on women, children, and families.
Skills and Abilities
- Ability to lead, motivate, and develop teams to deliver high-quality, trauma-informed services.
- Strong risk assessment, decision-making, and problem-solving skills, particularly in relation to safeguarding and high-risk cases.
About us
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Prospectus is excited to be partnering with our client in the search for a Head of Philanthropy on a maternity cover contract for up to 14 months. The new postholder will need to start no later than August 2026.
The Trust is the UK's leading social mobility charity. They believe every young person should have a chance in life, regardless of their family's income, the school they go to or where they grow up. But today in Britain, the opportunity to succeed is heavily shaped by socio-economic background. Each year, together with university and employer partners, they support over 14,000 young people to reach their potential through university, apprenticeship and career access programmes.
As the Head of Philanthropy, you will inherit a successful philanthropy area of fundraising for the organisation and will lead the team in securing major gifts and multi-year commitments across the individuals and trusts & foundations income streams. The postholder will join and at a brilliant moment of momentum for the organisation to secure income across the 2030 strategy period. The Head of Philanthropy will also work closely with the Director of Development to ensure gold-standard stewardship for our high-value donors, coaching and developing line reports to ensure income generation targets are met across trusts, foundations, and individual donor income streams.
To be successful as the Head of Philanthropy will be an experienced leader and fundraiser, confident in securing new business through active prospecting and networking and ingrained knowledge of how to secure and steward HNWIs and trusts & foundations. This will ideally have been done at the six-figures-plus level and you will have significant experience in working with senior leaders and volunteers to cultivate meaningful relationships, steward HNWI, trusts, and foundations, and deliver robust prospect pipelines.
This role is a maternity cover contract position that will have hybrid working in the London offices for at least two days per week, for up to 14 months. The salary for this role is £60,000 to £72,000.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application then please contact Ryan Burdock at Prospectus.
If you are interested in applying to this Head of Philanthropy position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.


