Jobs in Europe

About the role 

At the Motability Foundation, we fund, support, research and innovate so that all disabled people can make the journeys they choose. 

We’re building a Transport Solutions Team that works flexibly across all the tools in our delivery kit – from grants and innovation pilots to research, partnerships, and commercial interventions. Our growing portfolio includes flagship projects tackling challenges such as inclusive EV charging infrastructure, complex community transport needs, and large-scale research like the National Centre for Accessible Transport. 

We are now recruiting a Transport Solutions Manager to lead the design and delivery of high-impact work focused primarily on accessibility considerations around emerging Autonomous Vehicle (AV) technology, alongside other initiatives related to our Private Transport Theme. This is a pivotal role that combines technical understanding, programme delivery, and stakeholder leadership, and is designed to work flexibly across our matrix structure. 

While your core focus will be on accessibility of emerging Autonomous Vehicle (AV) technology, you also may be expected to lead and/or contribute to other transport projects across the transport themes. 

This is an opportunity to join a collaborative, purpose-led team driving change in the transport system for disabled people, and to work on some of the most complex and impactful projects in the sector. 

What you’ll be doing 

• Lead the Foundation’s work to understand the impact of AVs on transport equity for disabled people, working closely with Programme Directors and partners across government, industry and the charity sector. 

• Scope, commission and manage projects related to AVs – such as pilots, commercial partnerships, research studies or funding opportunities – ensuring alignment to strategic priorities. 

• Bring technical, regulatory, and market understanding of AVs to shape the Foundation’s approach in this space. 

• Manage end-to-end delivery of specific initiatives, including planning, budgeting, due diligence, contracting, risk management, and governance reporting. 

• Use insight, evidence and stakeholder engagement to shape new programmes of work and ensure delivery reflects the needs of disabled people. 

• Work flexibly across our matrix team, contributing to projects or funding rounds outside your own portfolio as needed, and supporting colleagues with specialist input or delivery resource.

• Build and maintain relationships with key external stakeholders. 

• Collaborate across the Foundation, including with the Insight & Evaluation, Finance and Communications teams, to ensure high-quality delivery, learning and visibility of our work. 

• Bring and apply knowledge in key areas as accessible transport, disability, inclusive innovation, grant making or systems change.

• Support the development and continuous improvement of our delivery models, funding mechanisms and ways of working. 

Salary: £60,000–£70,000
Contract: Permanent, Full-time (37.5 hours per week, occasional evenings/weekends)
Location: Onsite – South Bristol (224 Youth Zone)
Closing date: 9^th March

Interviews: 13^th March (virtual) and 18^th or 19^th March (in-person)
Benefits: 33 days annual leave ( birthday leave), cycle to work scheme, Employee Assistance Programme, enhanced family leave, free gym access once the Youth Zone opens, and access to OnSide’s Talent Academy for training and development

We are delighted to be partnering with 224 Youth Zone to recruit for their new Head of Fundraising and Communications. Set to transform opportunities for young people across South Bristol, 224 will be a state-of-the-art space open seven days a week, providing a safe, inspiring environment for young people aged 8–19 (and up to 25 with additional needs).

As Head of Fundraising & Communications, you will play a pivotal senior leadership role in securing the £1.4m annual income required. You will build and deliver an ambitious income strategy, lead a high-performing team and oversee all aspects of fundraising and external communications. Your focus will be on managing high-value donors with an emphasis on individuals and corporates, sourcing, securing and managing multi-year funding relationships.

Working closely with the CEO and Trustees, you will build the Youth Zone’s fundraising strength from the ground up, ensuring exceptional stewardship, effective reporting, and a strong pipeline for future growth.

To be successful as the Head of Fundraising and Communications, you will need:

• A strong track record of generating income in either the charity or commercial sector, comfortable with managing relationships and working to targets
• Demonstrable success in developing income generation strategies
• Experience managing and motivating a high-performing team
• Outstanding relationship-building, communication and presentation skills

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received the charity reserve the right to end the application period sooner.

If you would like to discuss this role with us please quote the reference 2880AJ

Location: Worthing/Home Hybrid working
Job Type: Full time, Full time (potential for compressed/reduced hours)
Contract Type: Permanent
Salary: £50,000 - £55,000 - dependent on experience

About Us

We are West Sussex Mind the mental health charity which has been supporting the mental health of all people across West Sussex for over 50 years.
 
Rooted in our local communities and mental health partnerships, our 150 colleagues collaborate to build inclusive and empowering mental health services, reduce barriers to support and campaign to improve services and promote understanding. We also have a national voice through our membership of the Mind Federation.
 
2025 was the first year of our new ambitious 5-year strategy, “Building Resilient Communities Together”. This builds on our accomplished track record of achievement, growth and partnership working and points the way for us to develop and enhance our services, our teams and our ways of working.
 
The role
 
Right now, we are seeking a Head of Finance & Resources to join our senior leadership team and help us deliver on that mission. Your responsibilities will span finance, IT and premises and your brief will be to develop and deliver the insights, systems and processes that will enable us to grow and innovate.
 
This is a hands on role combining conscientious oversight, strategic impact and excellent communications skills to engage with and support our Trustee Board, senior leadership and delivery teams.
 
About you
 
Firstly, you will be passionate about making a real difference in people’s lives. At West Sussex Mind, we are all here to ensure that everyone experiencing mental health challenges get the support they need.
 
You will also be:
 
• Professionally qualified, or be qualified by wide experience in financial management
• Experienced in leading a finance and resources function within the charity sector, or able to evidence directly transferable knowledge and skills
• Experienced in preparing financial plans and budgets, against which performance can be assessed, and in supporting sustainable business development/growth with financial modelling
• Experienced with systems, processes and controls of core finance operations including sales administration, treasury, cash flow management, VAT, statutory reporting and payroll
• Demonstrate understanding of the financial reporting requirements of Companies House, the Charity Commission, Inland Revenue and other key financial agencies.
• Be able to provide leadership and management of an outsourced IT services provider
• Be flexible, able to operate independently, collaborate effectively to support and influence Trustees, the leadership team and non-financial colleagues with practical financial insights and guidance
• Be resilient and able to prioritise effectively and work with accuracy and to agreed timelines
• Be highly numerate with advanced Excel skills. Experience with Sage (or similar cloud-based system) would be an advantage
• Have strong problem-solving and communication skills
• Be committed to the mission and values of West Sussex Mind
 
How to apply
 
Eastside People is supporting West Sussex Mind in the recruitment of this role. Please apply by submitting your CV and a cover letter both in Word doc format.
 
Please use the cover letter (max 2 pages) as an opportunity to outline your interest and how you meet the role requirements.
 
You are welcome to send your cover letter in writing, or as a video or audio clip, alongside your CV.

We want you to have every opportunity to demonstrate your skills, ability and potential. If you have a disability or require reasonable adjustments during the application or interview process, please contact us so we can support you appropriately.
 
The closing date for applications is March 13 2026.
 
Shortlisting interviews will take place shortly after by Teams and shortlisted candidates will have interviews with West Sussex Mind at their offices on March 24 and 27 2026.
 
West Sussex Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
 
It is important to us that anyone in West Sussex is able to get support. So our work includes outreach to ensure those who most need us know about us and feel able to ask for help. We provide support for children, young people, adults, older people, parents, carers and families, and specialist support for the LGBTQIA and resettled refugee communities.
 
You may also have experience in the following: Head of Finance, Director of Finance, Head of Finance & Resources, Finance Director (Charity), Charity Finance Manager, Head of Corporate Services, Director of Resources, Chief Finance Officer (CFO), Finance & Operations Director, Head of Business Support Services, Head of Finance and Operations, Financial Controller (Charity Sector), Finance Lead (Non-Profit), Director of Finance & IT, Head of Finance (Third Sector)
 
REF-226 818

Individual Giving and Acquisition Officer (Digital Marketing)

Hours: Full-Time (34.5 hours per week over 5 days)

Location: Hybrid working (40% working from the office in Leeds)

Salary: £30,800 – £32,300

Contract: Permanent

DBS: Required

About Us

At Epilepsy Action, we are inclusive, ambitious, supportive, and committed to creating a world without limits for people with epilepsy. ​

As we achieve the goals in our 2024 – 2030 strategy, we are excited to welcome you to our passionate, supportive and committed team.​

We understand the importance of a work life balance, and that's why we have a number of ways to support our people to achieve this. By operating a flexible and supportive approach, we empower people to work in a way that suits them that also meets the need of the charity.​

If you are interested in building a career you can be proud of in an inclusive and ambitious organisation, we might have the role for you!​ 

About the Role

We’re seeking an Individual Giving and Acquisition Officer to lead on our individual giving strategy to join our high-performing fundraising team.

2025 was our best year yet for income and this role is pivotal in helping us to take the next step in growing our supporter base and future income.

This new role will be responsible for planning and delivering multi-channel campaigns to recruit regular donors, using data-led insights, audience segmentation, and performance tracking to optimise activity across digital, direct mail, telemarketing, and face-to-face channels.

The role will also focus on growing our lottery programme, converting new players into regular supporters, and developing retention strategies that maximise long-term commitment and lifetime value.​

What You Will Do:

• Deliver effective multi-channel acquisition campaigns across digital and offline channels.
• Lead and grow our lottery programme, managing promotional campaigns, partner relationships, and retention strategies.
• Develop and implement supporter retention strategies to engage both new and existing supporters.
• Work with the Digital Engagement and Communications team to create engaging content and calls to action.
• Analyse campaign performance and supporter data to optimise acquisition strategies.
• Ensure compliance with fundraising regulations, GDPR, and marketing standards.
• Build strong relationships with supporters, agencies, and partners.​
• This is a role where you’ll make a positive difference every single day often at moments when someone needs it most.​

At Epilepsy Action, we recognise the power of collaboration and teamwork, so our team members with hybrid contracts can expect to work a minimum of 40% at our office in Leeds. On average this is two days a week, normally on Mondays and Thursdays, for full-time employees. The expectation to collaborate face-to-face is driven in part by your role and the activities you need to do which may vary from time to time, so you will need to work in a flexible way to help us create a world without limits for people with epilepsy.

About You?

We’re looking for an ambitious and energetic Fundraiser who is:

• Experienced in supporter acquisition, marketing, or fundraising, with proven success in direct marketing campaigns.
• Skilled in direct marketing, campaign planning, and copywriting.
• Confident in interpreting data and translating insights into action.
• Familiar with CRM systems and digital tools (e.g. email platforms, social media ads).
• Organised, detail-oriented, and able to work to tight deadlines.
• A strong communicator with excellent interpersonal skills.

• Experience with Click Dimensions, Dataro, Microsoft Dynamics, and knowledge of fundraising regulations would be a bonus!​

Why Join Us?

​If you want to:

• Be part of a charity that makes a real difference to people’s lives.
• Work in a supportive, ambitious, and inclusive environment and team
• Take on opportunities for professional development and growth.

Interested?

If you are interested, click apply and you will be redirected our careers site to complete your application.

Closing Date: 16th of March 2026 @ 9am

Informal Chat: These will be arranged on an ongoing basis as applications are reviewed

Interviews: Week commencing 23rd of March 2026

Recruitment Process: We believe that having an informal chat before the formal interview process allows us and you to have an open and honest conversation about the role, our organisation culture and what attracted you to apply. This is why as part of this process we will be inviting people to a 30-minute online chat with a member of our team before inviting shortlisted candidates to a formal interview.​

We reserve the right to close this vacancy early if we receive a high volume of applications therefore early applications are advised.

Fundraising Manager

Location: Office-based (London) Salary: £40,000-£45,000 per annum (DOE) Contract: Permanent, full-time (40 hours per week) DBS: Standard level required

The Opportunity

This UK-registered humanitarian charity is committed to breaking cycles of poverty through practical, sustainable and dignified support. Working from the London office, the Fundraising Manager will lead income generation across trusts and foundations, corporate partnerships, individual giving, community fundraising and events, helping to strengthen supporter relationships and grow the donor base.

Key Responsibilities

Develop and deliver an annual fundraising plan to meet income targets and diversify revenue streams.

Identify and pursue new funding opportunities across trusts and foundations, corporates, major donors, individual giving, community fundraising and events.

Produce high-quality funding enquiries and applications, working with finance on budgets and a full cost recovery        approach where appropriate.

Build and steward relationships with funders, corporate partners, major donors and individual supporters, ensuring timely acknowledgements and impact reporting.

Plan and deliver fundraising campaigns, appeals and events, using KPIs and insight to maximise engagement and income.

Maintain accurate records on the CRM (Salesforce), ensuring GDPR compliance and supporting reporting, reconciliation and Gift Aid processes.

The Candidate

Minimum 3 years' experience in charity fundraising, with a proven track record of personally securing significant income (c. £200,000+ per annum).

Demonstrable success securing grants from trusts and foundations, including applications for £10,000+ awards.

Experience developing corporate partnerships and cultivating major donors/HNWIs.

Excellent writing skills with the ability to produce clear, persuasive applications, proposals and supporter communications.

Strong organisation, attention to detail and the ability to manage competing deadlines; confident presenting to varied audiences.

Comfortable with data and systems, including CRM use (Salesforce preferred), and a working knowledge of GDPR, Gift Aid and fundraising best practice.

How to Apply

For further information and to apply, please apply using the link or contact syed at civitas recruitment for a initial discussion.

Robertson Bell is delighted to be exclusively partnering with Ibstock Place School in the search for a Head of Finance. Ibstock Place is a leading independent co-educational school known for its strong academic performance, inclusive ethos, and commitment to providing an outstanding educational environment.

With significant investment in facilities and a continued focus on operational excellence, the School is seeking a commercially minded finance leader to play a key role in supporting its long-term financial sustainability and strategic ambitions.

The Head of Finance is a senior leadership position, reporting to the Bursar and working closely with Governors and budget holders across the School. You will provide strategic and operational oversight of the finance function, ensuring robust financial management, high-quality reporting, and effective governance.

Key responsibilities include:

• Lead and manage the finance team, including performance management, development, and succession planning.
• Oversee budgeting, forecasting, and financial planning processes, ensuring alignment with the School’s strategic priorities.
• Produce timely, insightful management information with clear narrative to support decision-making.
• Lead the preparation of statutory returns and annual accounts, ensuring compliance with all regulatory and reporting requirements.
• Manage the year-end process and act as the primary contact for external auditors.
• Maintain strong cash flow oversight and prepare accurate cash forecasts.
• Ensure effective financial controls, policies, and procedures are in place and continuously improved.
• Oversee the financial systems environment, ensuring it remains fit for purpose and fully utilised.
• Support and guide budget holders, promoting financial accountability across the School.
• Deputise for the Bursar on financial matters as required.

Candidate Profile

We are seeking a proactive, collaborative, and technically strong finance professional who can operate both strategically and hands-on.

Essential experience and attributes:

• A recognised professional accountancy qualification (ACA, ACCA, CIMA or equivalent).
• Proven experience in a senior finance leadership or management role.
• Strong track record of budgeting, forecasting, and financial reporting.
• Experience working with Boards, Governors, or senior stakeholders.
• Excellent understanding of financial controls, compliance, and best practice.
• Demonstrated ability to lead and develop teams effectively.
• Strong communication skills with the ability to present complex financial information clearly.

Desirable:

• Experience within education, charity, or not-for-profit environments.

Why Join Ibstock Place School?

• Opportunity to play a pivotal role in a respected and well-established independent school.
• Broad and varied remit with genuine influence across the organisation.
• Collaborative leadership team and strong organisational values.
• Chance to contribute to the continued development of facilities, services, and financial strategy.

Location & Working Pattern

The role is based on site at the School in Roehampton, South West London, with on-site presence expected to support close collaboration with stakeholders.

Store Manager

Salary: £21,294.00 per annum
Location: Hinckley
Weekly Hours: 32.5

The Vacancy

Job Title: Store Manager
Location: Hinckley
Salary: £21,294.00 per annum
Weekly Hours: 32.5
Reference: YMC1168150

Are you an experienced retailer?

Why not try a new type of retailing where you get to run your own store, inspiring a team of paid staff and volunteers to be proud of everything you achieve together at the heart of your local community and raise money for an amazing charity? If so we have a fantastic opportunity at our Hinckley store.

Operating within a fast paced environment, you will work effectively and efficiently to maximise income from sales, gift aid, and other promotional activities plus drive donations from the local area. Delivering a great store offer and standards, inspiring your team to give amazing customer service, you will raise funds for and promote the work of YMCA within the local community.

You will have exceptional organisational skills, creative flair and drive which, along with your commercial awareness, will enable you to motivate, develop and inspire your team of paid staff and volunteers. You will be looking for an opportunity to work in an environment that has challenge, excitement and meaning. This role is varied and no two days are the same.

Why join YMCA England & Wales?

We’ll give you real autonomy in a role that is varied and stimulating and the opportunity for you to use your entrepreneurial skills to raise money and represent YMCA in your area.

You’ll also get a package that includes:

• Pension
• 28 days annual leave including bank holidays (pro rata for part time staff)
• Regular salary reviews
• Sick pay (after a qualifying period)
• Services to support your physical, mental and financial wellbeing, including an Employee Assistance Programme
• Health shield cash plan

This is an exciting time to join us as we embark on a journey of expansion. We are opening many new stores across England and Wales. Our Charity Shops are unique and offer a wide range of donated products. We are passionate about recycling and pride ourselves in selling over 95% of our donated stock and we don’t sell new goods! If successful, You will be joining an amazing team and receive support and guidance from your Area Manager, Regional Manager, other Store Managers and the wider Retail team at Head Office.

At YMCA England & Wales, we strive to create a workplace that fully reflects and serves its local community. We want all staff to feel empowered to bring their full, authentic self to work each day. We have diverse teams, we encourage everyone to do their best and support them to reach their full potential.

If you are passionate about improving young lives, this will be the role for you.

Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration and undertake a DBS check.

Debt Advice Support Officer

Salary £25,593.44 per annum (inclusive of shift allowance) + excellent benefits

Location Birmingham (remote working with some office attendance. Initial training will be mandatory on site)

Contract: Permanent

Start date: 5th May 2026

Hours: Full time, 35 hours per week (rota basis including evenings)

Closing date: 19th March

Are you passionate about helping people manage their finances and overcome debt challenges? Do you thrive in a supportive, client-focused environment? Join our team as a Debt Advice Support Officer and make a real difference in people’s lives.

About the Debt Advice Support Officer Role

As a Debt Advice Support Officer, you’ll be the first point of contact for clients preparing for debt advice. You’ll guide them through budgeting, gather key information, and support our Money Advisers by ensuring clients are ready for their advice sessions.

This is a role for resilient candidates who are consistent in approach and can demonstrate that they are able to deal with subjects that can be highly emotive and sensitive. With proven experience in a customer service role, you will possess accurate data entry skills and have the desire to learn and develop. We offer full training and there is the opportunity, with experience in this role, to progress your career further as a Money Adviser.

Your key responsibilities will include:

· Support clients in creating budgets and gathering financial information

· Maintain accurate records and appointment systems

· Communicate empathetically and clearly with clients and colleagues

· Ensure compliance with GDPR and internal quality standards

About You

Our ideal candidate will bring:

· Strong verbal and written communication skills

· Empathy and understanding of client needs

· Proficiency in Microsoft Office and remote working tools

· Attention to detail and good numerical skills

· Experience in a customer service role

What We Offer

We provide full training and extensive support to give you all the tools needed to become an exceptional Debt Advice Support Office. Our three-week training program will be conducted at our offices in Birmingham (Five Ways). You must be able to commit to training on a full-time, on-site basis, Monday to Friday 9am to 5pm.

We believe in taking care of our people, and we offer a great range of benefits, including:

· 29 days annual leave plus bank holidays

· A contributory pension scheme

· Flexible hybrid working arrangement

· Generous life insurance

· Wellbeing days to support your mental health

· A healthcare cashback scheme

· Access to an Employee Assistance Program

· Working outside the UK (up to 30 days in a 12-month period)

· Free on-site gym

· Enhanced maternity pay

How to Apply

We’d love to learn more about you! Please click apply now to answer a few questions and submit your CV and supporting statement outlining how you meet the criteria in the job description and why you would be a great Debt Advice Support Officer (500 words max)

We value authentic applications, so please refrain from using AI-generated content. We’re interested in hearing your own words, experiences, and motivations, this helps us understand your genuine interest in the role and what makes you unique.

If you need any adjustments to help you perform at your best during the recruitment process, please contact us and we’ll be happy to discuss them.

Important Information

We may close this advert and recruitment process early if we receive a high number of applications, so please apply as soon as possible.

We will only use the data you supply to us for recruitment purposes, and it will be held for twelve months. For further details, please see our Privacy Notice for Job Applicants on our vacancies page.

Our Commitment to Inclusion

We take diversity seriously and are committed to creating a workplace that reflects the communities we serve. Our values: ‘We put people first, We support each other, We solve problems’ underpin our vision to be a place where everyone feels welcome, respected, and empowered to bring their authentic selves to work.

We use a blind recruitment system to ensure fairness. Personal details such as name, address, gender, ethnicity, sexual orientation, or educational institution remain hidden until shortlisting is complete. We warmly welcome applications from all backgrounds

This is an exciting role in a unique organisation.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. 

The role is full-time and permanent. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office).

We are looking for a Societies Development Coordinator to provide accurate, consistent and innovative support to the 400+ clubs and societies, committees and volunteers. They will support the delivery of a variety of student led events and activities, empowering and enabling student leaders. This role will put students’ experience at the forefront of everything we do, focusing on providing excellent management of stakeholder relationships, problem solving and risk management with student activities.

Do you have experience in organising and managing a variety of events; or enabling volunteers to deliver events? Do you have Knowledge and understanding of student activities programmes including clubs, societies and volunteering? 

If the answer is yes, then we want to hear from you.

Our ideal candidate will have the ability to manage conflicting priorities and busy workload, excellent interpersonal skills and the ability to work with a diverse range of people and be committed to working in a democratic and student led environment.

Money Adviser 

Salary £36,069 per annum (inclusive of shift allowance) + excellent benefits

Location Birmingham (remote working with some office attendance. Initial training will be mandatory on site)

Contract: Permanent

Start date: 26th May 2026 & 15th June 2026

Hours: Full time, 35 hours per week (rota basis including evenings and occasional Saturdays).

Closing date: 19th March

We are an award-winning free debt advice service run by an independent charity founded in 1991 to help people across the UK to tackle their debts and manage their money with confidence.

About the Money Adviser Role

We’re passionate about making a positive difference. We’re now looking for Money Advisers to join our  team and help us support people across the UK to tackle their debts and manage their money with confidence.

As a Money Adviser, you’ll provide tailored, specialist money advice to clients. You’ll help clients navigate complex debt situations, providing clear, empathetic and non-judgemental support while meeting quality and productivity standards.

Your key responsibilities will include:

· Providing specialist money advice and support across multiple channels.

· Communicating with clients in a clear, supportive and empathetic way.

· Identifying and explaining appropriate debt solutions (e.g. DROs, IVAs, DMPs).

· Accurately maintaining client records and administrative processes.

· Collaborating with colleagues to ensure service quality and continuous improvement.

· Acting as an ambassador for us in all client and stakeholder engagement.

About You

Our ideal candidates will bring:

· Proven experience in a telephony customer service or advice role.

· Excellent communication skills – both written and verbal – with the ability to explain complex information simply to a variety of callers, some of whom may be distressed or have suicidal thoughts.

· A customer-focused, empathetic and non-judgemental approach. A high level of IT proficiency (Word, Excel, Outlook, Teams, Zoom) and ability to adapt to new systems.

· Strong organisational skills and the ability to manage workload effectively.

· Resilience and the ability to stay calm in challenging situations.

What We Offer

We provide full training and extensive support to give you all the tools needed to become an exceptional adviser. The eight-week training program will be conducted at our offices in Birmingham (Five Ways). You must be able to commit to training on a full-time, on-site basis, Monday to Friday 9am to 5pm.

Training to become a Money Adviser is challenging and also staying up to date with new legislation in this arena is important, therefore you need to be willing to manage your own development during and outside working hours. With the initiative to research some of the finer technical points of debt advice, you will possess the drive to succeed in a role that presents challenging targets.

We believe in taking care of our people, and we offer a great range of benefits, including:

· 29 days annual leave plus bank holidays

· A contributory pension scheme

· Flexible hybrid working arrangement

· Generous life insurance

· Wellbeing days to support your mental health

· A healthcare cashback scheme

· Access to an Employee Assistance Program

· Working outside the UK (up to 30 days in a 12-month period)

· Free on-site gym (Birmingham)

· Enhanced maternity pay

How to Apply

We’d love to learn more about you! Please click apply now to answer a few questions and submit your CV and supporting statement outlining how you meet the criteria in the job description and why you would be a great money adviser (500 words max)

We value authentic applications, so please refrain from using AI-generated content. We’re interested in hearing your own words, experiences, and motivations, this helps us understand your genuine interest in the role and what makes you unique.

If you need any adjustments to help you perform at your best during the recruitment process, please contact us and we’ll be happy to discuss them.

Important Information

We may close this advert and recruitment process early if we receive a high number of applications, so please apply as soon as possible.

We will only use the data you supply to us for recruitment purposes, and it will be held for twelve months. For further details, please see our Privacy Notice for Job Applicants on our vacancies page.

Our Commitment to Inclusion

We take diversity seriously and are committed to creating a workplace that reflects the communities we serve. Our values: ‘We put people first, We support each other, We solve problems’ underpin our vision to be a place where everyone feels welcome, respected, and empowered to bring their authentic selves to work.

We use a blind recruitment system to ensure fairness. Personal details such as name, address, gender, ethnicity, sexual orientation, or educational institution remain hidden until shortlisting is complete. We warmly welcome applications from all backgrounds.

Our client, a renowned young person's homeless charity based across East Surrey, is currently seeking an experienced Housing Support Manager to oversee a dedicated team of housing officers in supporting a variety of vulnerable young people with complex needs. This role will be based onsite in Redhill 4 days a week (one day working from home).

Reporting to the Head of Housing, the Housing Support Manager will manage a team of 7 housing officers, who in turn will oversee a small caseload of vulnerable young people (aged 16-21), supporting and empowering them to gain independence. The role will be based at the charity’s 44-bed hostel in Redhill but will also have oversight of 4 other smaller properties in the nearby area (up to 75 beds in all). As Housing Support Manager, you will manage and ensure compliance within the Housing Support Act (2023), as well as managing support service contracts to achieve contractual obligations, including regular report writing. The role will also be also responsible for overseeing and maintaining health and safety, safeguarding, fire safety and resident wellbeing standards.

To apply for this role, you will have demonstrable experience of overseeing housing support services for vulnerable people and will have significant experience of overseeing teams of frontline support staff.  You will be a confident communicator, skilled at building relationships both internally and externally. A candidate who holds a CIH level 4 or equivalent is preferred (although if this is not held, there is an expectation to complete this within 12 months of starting).

If you are interested, please apply with just your CV in the first instance (in Microsoft Word format). We are reviewing CVs on an ongoing basis, so it is highly recommended to submit your application as soon as possible. The successful candidate for this role will also be subject to an advanced DBS check.

Please note this is a full-time role Monday-Friday 35 hours per week (no weekend working). The role is also based on site in Redhill a minimum of 4 days per week.

As a specialist Recruitment Practice Prospectus is committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invests in your journey as a candidate and are committed to supporting you in your application.

The Role

The Fundraising & Grants Officer is a key role within the Society to deliver and grow income from trusts, foundations, statutory funders, and legacies, playing a key operational role to support the fundraising function.

The postholder will manage funding applications end-to-end, administer legacy income sensitively and accurately, and contribute to the charity’s overall fundraising activity.

The successful candidate will have previous experience securing funds from multiple sources, as well as excellent writing skills, and a keen interest in the heritage sector and the Vision, Mission and Values of SPAB.

Please visit our website to download a full job pack via the button below.

Deadline for applications: 5pm, Monday 9 March 2025.

Provisional interview date: 17 March 2026 (in-person, London (E1 6DY))

Please note, we may interview and appoint before the closing date if we identify a strong candidate.

Do you have a head for fundraising and a heart for animals? This is your chance to become the face of Blue Cross in the south region! We are recruiting for a Regional Fundraising Officer (South) to join our community and events team. This is a hybrid role based at our Burford office.

More about the role

This is a varied and vibrant position where no two days are quite the same. You will work closely with the Community & Events Manager to develop and bring to life regional community fundraising plans that truly resonate with local people across the South of England and Wales. A major part of your focus will be managing and stimulating growth in the areas surrounding our rehoming centres, retail shops and vet hospitals. You will be championing our classic fundraising campaigns, such as Paws for Tea, while also spotting new opportunities to increase income and supporting our incredible "Do it Yourself" fundraisers to help them reach their full potential.

Beyond the numbers, this role is about relationships. You will be building and nurturing volunteer networks, recruiting new faces, and developing fundraising groups that can respond quickly to new opportunities. You will also identify and apply for ‘Charity of the Year’ partnerships with local businesses and managing those corporate relationships. Whether you are supporting local events, encouraging fundraisers to get involved through internal communications, or ensuring our donors feel valued through careful stewardship, you will be key to our growth. You will also be completing administration tasks to keep things running smoothly, such as financial coding, raising purchase orders, and liaising with our data team to ensure every penny is accounted for. 

This is a hybrid role with 2 days a week from our Burford office. There will also be regular visits to our rehoming centres, retail shops and vet hospitals in the South region.

About you:

To thrive in this role, you will be a confident and articulate individual who genuinely loves connecting with people. We are looking for a self-starter who can motivate themselves and others, seamlessly switching between chatting with a local volunteer group, pitching to a corporate partner, or collaborating with our internal teams. You should have a proven track record in community fundraising and the organizational skills to juggle multiple projects.

We are looking for someone with a flexible attitude who isn't afraid to make decisions and take the lead when necessary. You will have a proactive approach to growth, constantly looking for new opportunities to expand our fundraising reach and build on our income. 

Essential Qualifications, Skills, and Experience

· Full driving licence and have transport readily available

· Demonstrable experience in Community fundraising role

· Demonstrable experience in running regional local fundraising appeals

· Recruitment and managing volunteer fundraising groups and individual fundraisers

· Planning of fundraising events programme and evaluation of fundraising opportunities

· Working with other fundraising teams to deliver diverse activities including events, corporate partnerships and key supporter/cultivation activities

· Excellent written and face-to-face communication skills, with an aptitude for interacting with colleagues and supporters on all levels

· Proficient computer skills in Microsoft Office (Word, Excel, Outlook), databases and the Internet

· Ability to demonstrate and apply Blue Cross values of compassion, courage and inclusivity 

Desirable Qualifications, Skills, and Experience

· Knowledge of fundraising databases (ideally Dynamics 365)

How to apply 

Click the apply button below and complete the online application process before the closing date on Tuesday 3rd March 2026. 

We reserve the right to close this vacancy early should we receive an overwhelming response.

Blue Cross benefits   

Our people are the most important part of delivering our purpose. If it weren’t for their amazing efforts and commitment, we wouldn’t be able to make the difference that we do today.  In return, we want to provide you with the best working environment we can.

With a wide range of perks aimed at enhancing your life both inside and outside of work, you'll
thrive in a supportive and rewarding environment.

Our generous benefits package includes:  

· 38 days per year, increasing to 43 with service (including bank holidays). For part-time roles, holiday entitlement is calculated pro-rata.

· Pension scheme with enhanced employer contribution 

· Life assurance 

· Unlimited access to an employee assistance programme

· Programmes for physical and mental wellbeing support

· Free access to GP via MetLife

· Recognition scheme

· Annual volunteer days 

· Claim for professional fees

· Charity worker discounts across a variety of retailers. 

We want you to feel valued and supported throughout your career with us. For more details on our benefits and to see how we invest in our team, visit the 'Why Work for Us' page on our website.

To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website. 

Family Support Worker

We are looking for a Family Support Worker to join a vibrant and brave grassroots organisation led by Gypsy and Traveller people in West Yorkshire.

Our client is an established and award-winning civil society organisation with a national profile, recognised as being innovative, brave and creative. 

Position: Family Support Worker

Location: Cross Green, Leeds

Hours: Part-time, 21 hours per week

Salary: £27,097 per annum pro rata

Contract: Permanent

Closing Date: 18th March 2026

The Role

This is an exciting opportunity to join a small and committed team in Bradford as a Family Support Worker. You will deliver outreach across Bradford to build relationships and trust providing access to activities, information and support. You will support families holistically, across a wide range of issues, removing barriers to support and supporting families to understand and navigate processes. You will support families to build protective factors and to have their voices heard.

Working with Members, you will:

• Deliver community-based outreach including activities that promote wellbeing to Gypsy Traveller children and families in Bradford in houses, in yards, on local authority sites and on the roadside
• Support families in accessing provision such as education, welfare rights, health, housing, domestic violence, mental health and emotional wellbeing services
• Support families to overcome practical, cultural, and language barriers ensuring a flexible and responsive approach
• Support families who have an early help assessment or plan to understand and navigate the process
• Work collaboratively with the other Family Support Services and multi-agency partners
• Apply a Whole Family Approach that addresses the needs of all family members holistically, including parents, carers, and children.
• Ensure that the voices and needs of children and young people are heard encouraging their voice in service design and delivery
• Support families to develop problem-solving skills, build protective factors, and reduce long-term dependency on services including timely exit from support

About You

We are looking for someone with experience of working with children and/or young people who are/have experienced trauma and with experience of and writing reports (for example for monitoring and evaluation purposes).

You will also be able to record information in a fact based and timely manner and have experience of working in a support-based role and building long lasting and trusting relationships.

About the Organisation

Our client is a vibrant and brave grassroots organisation led by Gypsy and Traveller people in West Yorkshire. This is an established and award-winning civil society organisation with a national profile.  Recognised as being innovative, brave and creative.  The overall aim of the charity is to improve the quality of life for Gypsies and Travellers through addressing inequalities in homes, health, education, and employment, financial and social inclusion. There are a number of community-facing and strategic projects to achieve aims including advocacy, community development and youth work.

Other roles you may have experience include Family, Child, Children, Family Support Worker, Child Support Worker, Children Support Worker, Family Support, Child Support, Children Support. #INDNFP

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.