Jobs in Longfield
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
PIN is an international non-governmental organisation providing humanitarian assistance, supporting human rights, and driving sustainable development in more than 30 countries worldwide.
In the UK, we are planning to launch the One World Film Festival as well as our flagship education programme, One World in Schools. Through this programme, young people develop greater awareness of global issues, build empathy and understanding of different lived experiences, and strengthen their ability to question information, bias, and narratives.Through innovative educational resources, school partnerships, and film-based learning, One World connects students with real-world challenges and solutions from around the globe.
About the Role
We are seeking an ambitious, entrepreneurial and relationship-focused Partnerships & Engagement Manager to lead the development of new income streams from philanthropists and the wider public.
This is an exciting opportunity to build and grow a fundraising portfolio that will support One World in Schools in the UK, while also generating funding for PIN’s broader humanitarian and development programmes internationally.
The successful candidate will cultivate and steward major donors, develop compelling fundraising propositions, and identify innovative ways to engage supporters with the impact of our work. They will also play a leading role in establishing and delivering the organisation’s One World engagement strategy, leveraging film screenings, festivals, partnerships, and events to strengthen stakeholder engagement and create new fundraising opportunities.
We welcome applications from candidates both within and outside the charity sector. If you have experience in sales, business development, marketing, client relationship management, partnerships, or other commercial roles and believe you have transferable skills relevant to fundraising and stakeholder engagement, we encourage you to apply. We are particularly interested in candidates who can demonstrate a track record of building relationships, influencing decision-makers, and generating income or support for a cause, product, or service.
Key Responsibilities
Fundraising Strategy & Income Generation
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Develop and implement a fundraising strategy focused on securing support from philanthropists, trusts, and members of the public.
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Build and manage a pipeline of prospective major donors and philanthropic partners.
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Create meaningful supporter journeys that deepen engagement and encourage long-term giving.
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Develop compelling cases for support and fundraising materials that communicate the impact of One World in Schools and PIN’s global programmes.
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Work closely with programme colleagues to translate programme outcomes into engaging donor propositions.
Stakeholder Engagement & Partnerships
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Build and maintain relationships with influential stakeholders, ambassadors, supporters, and partners who can advance fundraising objectives.
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Represent PIN at networking events, donor meetings, conferences, and public engagements.
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Develop opportunities for strategic partnerships with organisations, institutions, and individuals aligned with One World’s mission.
One World Engagement Strategy
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Lead the development and implementation of the fundraising stakeholder engagement strategy for One World engagement strategy in the UK.
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Identify opportunities to use documentary film and storytelling as tools for audience engagement, awareness raising, donor cultivation, and fundraising.
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Support OWIS UK Coordinator to build relationships with filmmakers, cultural institutions, schools, venues, and festival partners.
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Plan and deliver film screenings, events, and related engagement activities that support fundraising and stakeholder development goals.
Communications & Collaboration
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Work closely with staff from PIN UK staff as well as PIN’s international offices to develop engaging fundraising campaigns and donor communications.
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Build partnerships with marketing and media channels.
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Monitor fundraising performance, analyse results, and identify opportunities for improvement.
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Maintain accurate donor records and ensure compliance with fundraising regulations and GDPR requirements.
Person Specification
Essential
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Excellent communication, presentation, and networking skills.
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Demonstrated success in cultivating and managing stakeholder relationships.
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Ability to develop compelling fundraising or sales propositions and cases for support.
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Experience managing multiple projects and priorities in a dynamic environment.
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Strong organisational skills and attention to detail.
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Commitment to humanitarian, development, education, and social justice values.
Desirable
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Experience working with philanthropic and corporate networks in the UK.
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Experience of fundraising for international development, humanitarian, education, or cultural organisations.
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Understanding of fundraising principles and good practice in the UK.
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Experience using storytelling, events, cultural engagement, or creative content to build relationships with supporters and drive fundraising outcomes.
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Knowledge of documentary film, film festivals, cultural engagement, or arts-based fundraising.
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Familiarity with CRM systems and fundraising data management.
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Based in London.
What We Offer
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The opportunity to help shape and grow an innovative fundraising function with significant potential for impact.
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A chance to support transformative educational programmes in the UK and life-changing humanitarian and development work globally.
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A collaborative and mission-driven international organisation.
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Professional development opportunities and engagement with global programmes and partners.
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Work from home and flexible working hours.
We are locally-led and present in hard-to-reach areas helping people recover from crisis and build more inclusive and climate resilient societies
The client requests no contact from agencies or media sales.
ID 1851 HR Business Partner, Human Resources (up to 2 vacancies)
Permanent contract
Family Action Head Office, London (N1) with hybrid working
37 hours per week (full-time)
£37,211 - £41,518 per annum
Plus £3,866 Inner London Weighting (if London-based) or £480 (if home-based)
We are flexible about both hours and where you work. The role is 37 hours per week full-time, but we welcome applications from people looking for part-time or other flexible working arrangements. We are also open to both office and home-based working; for colleagues based at our London office (N1), we operate a hybrid working model with an expectation of office attendance twice per week.
One of the roles will partner with our London-based services, so being based in or within commuting distance of London would be beneficial. However, we don’t want location to be a barrier and we welcome applications from people based elsewhere in the UK.
Family Action & the Role’s Impact:
At Family Action, we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
In the HR Business Partner role, you will partner with leaders and managers across the organisation, building strong relationships and developing a deep understanding of the services and business areas you support. As their key HR contact, you will provide expert advice and coaching on complex people matters, help managers build their confidence and capability, and support them to plan strategically for their people and align their plans with the wider people strategy.
You will also manage, coach and develop a team of HR Advisers, supporting them to build their expertise and deliver a high-quality HR service.
Alongside this, you will lead on complex change processes, including TUPE transfers and restructures, working collaboratively across HR, Services, and Implementation teams to implement change effectively.
If you have significant HR experience, strong applied knowledge of employee relations and experience supporting complex organisational change, we would like to hear from you. You might come from a generalist HR background or have specialised in employee relations or change, and you don’t need to have worked in the not-for-profit sector or held a formal management role before. The ability to build trusted relationships, provide pragmatic and solution-focused advice, deliver through others and contribute to the continued development of our people practices will make you an ideal candidate.
We are a supportive and inclusive organisation, and we want to break down barriers to people joining us. If you don’t feel confident applying because you don’t meet every single requirement on the Person Specification – please don’t let that stop you; we want to hear from you. We encourage you to use the application to highlight what you can bring to the role – your skills, knowledge, and experience as well as your values. At Family Action our 4 core values are incredibly important to us and underpin all we do. We are a 'people focused', 'can-do' organisation, which strives for 'excellence' in all we do and operates with 'mutual respect'.
Benefits:
- an annual paid leave entitlement of 30 working days (pro rata) plus bank holidays
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jab vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
Closing Date: Monday 31st August 2026 at 23:59 pm
For direct queries, or if you would like to discuss any aspect of the selection process or the potential for flexible working arrangements, please email Katie Milne, Head of HR (full email adress located in the advert on our careers page).
All appointments with Family Action are subject to satisfactory Safer Recruitment checks.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support.
All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.
To help remove financial barriers to working with us, we will reimburse reasonable travel costs if you are invited to attend an interview in person.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Please note that we will be reviewing applications as they come in. We reserve the right to close this vacancy early if a suitable candidate is found, so we encourage you to submit your application without delay. We are also ideally looking for a candidate who can join us as soon as possible (i.e. on a short notice period), however if that is not your situation please do not hesitate to apply as applications will not be assessed on this basis.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



ID: 1845 Psychotherapist, Arts Therapist, Counsellor
Service: Growing Minds, Off Centre, an African, Caribbean Heritage therapeutic service for Children and Young People.
Salary: £36,501 - £40,024 FTE per annum (£21,900.60 - £24,014.40 per annum, pro rata) Inclusive of Inner London Weighting
Location: Unit 7, Textile Building, Hackney, London, E9 and outreach locations
Hours: 22.2 hours per week (part time) with either Monday or Thursday evening to 8:00pm. Requirement to work on Wednesdays.
We offer flexible working arrangements - please see below for more details.
Contract: Permanent
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
This is an exciting opportunity for a therapist who wants to make a difference to the lives of children and young people, 11yrs to 25yrs, of African, Caribbean heritage in City and Hackney
Young black people disproportionately report inequality, racism and discrimination on a routine basis. Many ACH children, young people and families are succeeding in Hackney, however young people from ethnic minority communities are over-represented in terms of child protection plans, looked after children and school exclusions and inequalities in health. If you feel passionate about making a difference in this area we would like to hear from you.
Our Growing Minds Service provides practical, emotional and mental health wellbeing support to children and young people aged 11-25 from African and Caribbean Heritage (ACH) communities; focusing on two key transition points in their lives (primary to secondary school and childhood to adulthood). The service is designed to increase the capacity of ACH communities to harness potential, identify and support children and young people’s mental health needs, and to establish a clear pathway into direct support.
We are seeking candidates from African and Caribbean Heritage in order to reach out to children, young people and young adults in these communities. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Main responsibilities
As a therapist you will be responsible for undertaking assessments, delivering 1-1, time limited, outcome focussed sessions with young people for up to 24 weeks (depending on their assessment evaluation) and evaluating therapeutic interventions for young people. You will also undertake associated case management and administrative work. You will be required to offer evening sessions until 8pm at least one evening a week (on Monday or Thursday) as part of your working hours and there is also the potential to develop and facilitate group work.
Main Requirements
As a Psychotherapist/ Creative Art Psychotherapist/Counsellor with relevant post qualification practice you will work collaboratively community organisations/CAMHS and other partners to reduce barriers to mental health support to children, young people and young adults from the ACH community. You will work with young people on a 1:1 basis, with parent/carers during assessment, and group work. You will undertake holistic assessments, and hold a caseload providing outcome focussed interventions that support resilience and emotional wellbeing. In addition you will be knowledgeable about the wider health determinants which impact on ACH communities and barriers for children, young people and young adults achieving positive outcomes. You will be a warm, empathic individual with an ability to relate to young people and work as part of a team.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. We particularly welcome applications from male candidates, LGBTQIA+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants and will reimburse your travel cost if you attend an interview.
Benefits
We will offer you a generous pension scheme and leave entitlements, eye care vouchers, a cycle to work scheme and other great benefits. All roles in Family Action are open to a discussion about possible flexible working options, subject to business needs, and all new starters will have the right to make a flexible working request from day one of employment. We have an excellent wellbeing offer and we will invest in your professional development with on-going quality training and career development opportunities. You will be provided an ACH external clinical supervisor. You will join an established, supportive and high-performing service and have the opportunity to thrive in an innovative organisation that values your opinion, encourages learning and has the needs of children and families at its core.
· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service – INSERT APPLICABLE DBS LEVEL Enhanced certificate, child and adult workforce psychotherapist, adults and children’s barred lists
Benefits:
- an annual paid leave entitlement that commences at 25 working days, and after a full year of service, rising each April by one day, subject to a maximum of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· Click the ‘Apply’ link below and fill out our digital application form
· Closing Date: Sunday 30th August 2026 at 23:59
Interviews are scheduled to take place w/c Monday 7th September.
For any queries, or if you would like to discuss any aspect of the selection process or the potential for flexible working, please email: Jacqueline Bascombe (full email address located on advert document)
All appointments with Family Action are subject to satisfactory Safer Recruitment checks.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates. We are committed to increasing the representation of these groups at Family Actionbecause we know that greater diversity will lead to even greater results for families and children and we strive for our workforce to be truly representative of the diverse communities we support.
All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.
To help remove financial barriers to working with us, we will reimburse reasonable travel costs if you are invited to attend an interview in person.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



Are you an experienced public fundraiser, who can deliver large-scale, people focused campaigns?
We’re looking for a Public Fundraising Manager, who will be responsible for the delivery of our face-to-face fundraising across the UK.
What does this role do?
As Public Fundraising Manager, you will:
- manage the successful development and delivery of public fundraising campaigns, working closely with delivery partners to bring our campaigns to locations across the country, from supermarkets and county fairs to door-to-door and street fundraising,
- monitor income and expenditure, ensuring activities deliver strong performance and a positive return on investment,
- manage key relationships related to public fundraising across the organisation and with external partners, including fundraising teams, senior leaders, and fundraising agencies,
- manage the Public Fundraising team, through regular supervision, coaching and training to maximise their potential and contribution to Dogs Trust.
Interviews for this role are provisionally scheduled for 2nd and 3rd September 2026 and will take place on Teams.
Could this be you?
To be successful in this role, you’ll need experience of managing a target-driven team who can deliver successful, large-scale campaigns, providing them with effective coaching, mentorship, and support along the way. It’s essential that you’re an excellent communicator, who can confidently manage internal and external relationships, as this role will be regularly engaging with leadership, as well as delivery agencies and other charities. You’ll also have experience of analysing campaign performance, and the confidence to use insights to change strategic direction when needed. A commitment to our aims and objectives is essential.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
The Role
This is an exciting opportunity to join a team of expert marketers that prioritises collaboration, innovation, personal growth, and a supportive team culture. This role has become available following the recent promotion of our current Commercial Marketing Assistant.
This role will support on marketing campaigns to promote books, commercial partnerships, events, and the Law Gazette Jobs Board. You'll collaborate with colleagues across our Engagement, Events, Publications, and Sales Teams to understand our audiences and products, and use this insight to reach audiences with creative content across a wide variety of channels.
Whilst our core channels are our websites, emails and social channels, the successful candidate will test and learn from activity across the whole spectrum of earned, owned and paid media to elevate your campaigns and add more value for our audiences.
Alongside work on campaigns and content, the successful candidate will provide administrative support for the team including raising and tracking purchase orders and invoices; data extraction, manipulation, and analysis; proof reading; and other support to help with the smooth running of the team.
This role sits within the Commercial Marketing Team, which comprises 9 permanent staff, and sits within our wider Marketing Team which totals 26 people.
This is an exciting time to join as there's a strong drive for the Marketing department to develop more creative, strategic, content-led campaigns; reach new audiences; and act more competitively to deliver more value for our members, customers, and the business.
Whilst there are core elements of the role that need to be delivered, there are opportunities to shape this role based on your skills and interests. We try to align projects, campaigns and opportunities with team members' interests and aspirations as much as possible, so our team members can learn, grow, and gain the experiences needed to progress their career
What we're looking for
- Experience working in a professional environment and building effective working relationships with colleagues.
- Ability to work flexibly across different areas of work and/or tasks within agreed deadlines.
- Excellent written and verbal communication skills, with ability to proof-read, proficiency in numeracy, and a high level of attention to detail.
- Ability to think critically and navigate complex situations.
- Experience working in a professional environment and building effective working relationships with colleagues.
What's in it for you
This is an excellent opportunity to work within an innovative Marketing team in a progressive membership organisation. The successful candidate will join a strong brand with a reputation for excellence and legal expertise, committed to promoting equality, diversity and inclusion, and a culture of trust, clarity, excellence and respect.
We offer hybrid working (minimum 2 days a week working on site), a generous flexible benefits package, a friendly working environment and the opportunity to develop your career within a professional organisation.
Please note: if you are an internal applicant, Pay Policy will apply.
The Law Society represents solicitors in England and Wales. From negotiating with and lobbying the profession's regulators, government and other decision makers, to offering training and advice, we're here to help, protect and promote solicitors.
The Woodland Trust is looking for a Head of Estate and Programmes - North to join our North England Team. The Head of Estate and Programmes will lead the Trust’s estate team and related programmes of work in North England. They will take a strategic overview, identifying and shaping new initiatives to ensure that the estate and associated programmes are developed and managed to the highest professional standards and in accordance with the Woodland Trust’s management approach, policies and standards.
The Role:
- Lead the strategic management of the Trust’s woodland estate across the North, ensuring the highest professional standards, regulatory compliance, and delivery of landscape-scale conservation outcomes.
- Shape and deliver major estate-based programmes and projects, working collaboratively across teams and with external partners to achieve the Trust’s strategic objectives.
- Provide inspiring leadership to a multidisciplinary team of site managers, project managers, and programme staff, fostering a high-performance, values-led culture.
- Oversee the effective planning, management, and governance of a multi-million-pound estate budget, ensuring excellent value for money and efficient use of resources.
- Take overall responsibility for health, safety, risk management, and operational excellence across the Trust’s northern estate activities.
- Develop and implement the North’s long-term estate plans, aligning woodland, forestry, conservation, and land management priorities with the Trust’s UK strategy.
- Act as a senior ambassador for the Trust, building and strengthening relationships with partners, funders, stakeholders, land managers, and public bodies to maximise impact.
- Champion innovation, knowledge sharing, and partnership working, representing the North at a senior level and contributing to UK-wide initiatives that advance the Trust’s vision and influence.
- This is a homeworking position with regular travel around the North of England. Occasional travel to other offices, remote locations and overnight stays may also be required.
The Candidate:
- Experienced leader with a proven track record of managing complex estates, large-scale programmes, projects and multidisciplinary teams to deliver ambitious strategic outcomes.
- Strong understanding of woodland, forestry, conservation, land management and the operation of large estates, with knowledge of ancient woodland management highly desirable.
- Commercially and financially astute, with experience managing significant budgets and balancing strategic priorities, operational performance and value for money.
- Confident in leading health, safety, risk management and governance activities within geographically dispersed operational environments.
- Skilled at building influential relationships and strategic partnerships, with the credibility to engage effectively with funders, land managers, public bodies, conservation organisations and other key stakeholders.
- Good understanding of England’s land-use, environmental and forestry policy landscape, particularly across the North, and the ability to translate this into practical outcomes.
- Highly organised and adaptable, with strong project management skills, confidence using MS Office and GIS systems.
- Professionally qualified to HND, degree level or equivalent in forestry, land management or a related discipline, with membership (or working towards membership) of the Institute of Chartered Foresters. Additionally, hold a full valid driving licence.
Benefits and Wellbeing:
Joining our team means you’ll be part of our fight for a greener, healthier planet for people and wildlife. We take good care of our staff, offering support and training opportunities. We also offer:
- Enhanced Employer Pension
- Life Assurance
- Flexible and hybrid working options (7am - 7pm)
- Generous annual leave - 25 Days plus Bank Holidays (pro rata for part-time)
- Buy and sell holiday scheme
- Enhanced parental pay
- Employee assistance programme
To support inclusivity and remove barriers for candidates, we publish all salaries upfront and proudly follow the We Show the Salary pledge. The salary listed is the set salary for this role, and we don’t ask applicants to state their current pay or expectations. If you choose to apply, we’ll take that as confirmation that the advertised salary meets your expectations.
About Us:
The Woodland Trust is the UK’s largest woodland conservation charity. We want to see a world where woods and trees thrive for people and nature. The Trust engages and inspires people to make a difference by protecting, restoring and creating woodland and getting more trees in the ground.
Our commitment to Diversity and Inclusion:
To achieve our mission, we need to better reflect society and the communities we work in. People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.
Application information and advice:
For fairness we keep our candidates’ personal details hidden from the hiring managers, and we do not ask for your CV at application.
Make sure that your personal statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role.
Completed applications will be reviewed by a hiring manager and/or a member of the recruitment team, and you will receive an update on the outcome of your application via email.
Acceptable Use - Artificial Intelligence (AI):
We understand that candidates may choose to use AI tools to support their job applications. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.
Apply now:
If you're ready to make a difference and grow with us, apply today. We might close advertising early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in progress, we will email you prior to closing to give you time to complete.
Interviews will take place via teams on 18th and 21st of September 2026.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a new Challenge?
Do you have experience of working within drug services and with volunteers?
Do you have relevant experience? This might be alcohol or injecting drug use, viral hepatitis or other liver disease. Have you supported anyone who has?
We are looking for a passionate, skilled and self-motivated individual who likes to be part of a team but equally can work on their own. The post holder must have a desire to make a difference in promoting hepatitis C and liver health awareness & access to care among services and affected communities.
This is an exciting opportunity to work within an existing team across the South East London area.
We may begin interviewing candidates before the closing date and reserve the right to close the vacancy early if a suitable candidate is appointed.
The Hepatitis C Trust is a charity dedicated to eliminating hepatitis C in the UK by 2030.


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Partnership Manager
Location: London Based (Hybrid Working)
Position: Full Time
About Urban Synergy
Urban Synergy is an award winning social mobility charity on a mission to help 50,000 9-24 years old people increase their social mobility by 2027. Our proven programmes inspire and mentor young people to increase their financial independence, social mobility and create happier, safer communities. We believe in a world where no-one’s background ever holds them back.
Role Summary
Are you an ambitious relationship builder with a passion for creating meaningful partnerships? We're looking for a proactive Partnership Manager to grow and manage our portfolio of corporate partners and donors, helping secure funding, volunteers and opportunities that transform the lives of young people. This is an exciting opportunity to build long-term strategic relationships whilst playing a key role in the future growth of Urban Synergy.
Responsibilities
The main purpose of the role involves:
- Building and managing relationships with existing and prospective corporate partners.
- Identifying and securing new partnership opportunities, particularly within FTSE 250 organisations.
- Developing tailored partnership proposals, sponsorship packages and presentations.
- Managing the full partnership lifecycle, from prospecting, maximise partner engagement and retention.
- Working collaboratively with programme, finance and leadership teams to deliver successful partnerships.
- Monitoring partnership performance, impact and income against agreed targets.
- Representing Urban Synergy at networking events, meetings and corporate engagements.
- Maintaining accurate partnership records using CRM systems and producing regular reports.
Skills & Experience
Required Skills
- Proven experience in partnership development, business development or corporate fundraising.
- Excellent relationship management, networking and negotiation skills.
- Strong written and verbal communication, including proposal writing and presentations.
- Experience managing multiple stakeholders and projects simultaneously.
- Self-motivated with a track record of achieving income or partnership targets.
- Strong organisational skills and attention to detail.
- Experience using CRM systems and Microsoft Office.
Desirable Skills
- Experience working within the charity or social impact sector.
- Knowledge of corporate social responsibility (CSR) and ESG initiatives.
- Experience developing strategic partnership plans.
- Degree (or equivalent experience) in Business, Marketing or a related discipline.
Benefits
- Hybrid Working.
- 25 days holiday plus bank holidays.
- Pension scheme.
The client requests no contact from agencies or media sales.
Could you use your skills to support development for a diverse and talented workforce in a complex and rewarding environment?
This post is offered as a 6 month fixed term contract until 2 May 2027 or secondment for internal staff (Maternity Cover).
We are looking for someone to join the St Mungo’s People, Culture and Inclusion function as our interim Learning and Talent Development Partner. Joining the Learning & Development team you will play a key role in helping the organisation identify, support, and retain diverse talent through inclusive and impactful development initiatives.
In the role of Learning and Talent Development Partner you will collaborate across teams to help design strategies that enable all colleagues to thrive, with a strong focus on improving outcomes for Global Majority colleagues through positive action.
Over the 6 months period you will:
- Maintain a range of talent development initiatives that support both individual and organisational needs across St Mungo’s such as our STEPS career development programme, coaching and mentoring schemes and apprenticeship/qualification opportunities.
- Support the evolution of our talent management work utilising new systems and processes.
- Work collaboratively with colleagues within the People, Culture and Inclusion team and across St Mungo’s towards the aims and objectives of our people strategy.
Whilst our main office is currently in Farringdon, London, we are flexible and encourage a blended working pattern 2 days on site, working from home and across other London or St Mungo’s hub locations. More details will be provided at interview stage.
About you
We’re looking for someone who is passionate about talent development, with a drive for impactful learning design and delivery. You’ll be creative, proactive, and able to motivate people at all levels to foster a learning culture.
If you bring the following, we’d love to hear from you:
- Experience identifying or enabling identification of talented, high-performing individuals.
- A proven track record of implementing inclusive talent development and career progression initiatives.
- Experience designing and delivering impactful, creative management and leadership learning that makes a measurable difference.
- Strong understanding of positive action to improve outcomes for underrepresented groups, with the ability to lead and embed these initiatives.
- Excellent communication and influencing skills, with the ability to build strong, collaborative relationships.
- Ability to monitor and evaluate development schemes to ensure they remain relevant, impactful, and aligned with people strategy.
- Facilitation and coaching skills, with the ability to support others to grow in these areas.
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 17 August 2026
Interview and assessments on: 2-4 September 2026
We’re eager to learn about the real you! That’s why we kindly ask candidates to avoid using AI tools when completing their application forms. Your unique experiences, skills, and abilities are what make you stand out, and we value authentic, personal responses that accurately reflect your experiences, skills, knowledge and abilities which reflect your story and potential.
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
5Rights is seeking to recruit a Junior UK Affairs Officer on a six month fixed term contract, to support the Foundation's advocacy and policy work across the United Kingdom. This is an excellent opportunity for a motivated individual interested in children's rights, politics and the tech industry. The successful candidate will have the opportunity to contribute to one of the most important policy challenges of our time - how we ensure the digital world is built with children in mind. They will gain practical experience across policy development, stakeholder engagement, legislative processes and campaigning, playing an active role in projects that are influencing how governments, regulators and industry protect and uphold children's rights online.
About 5Rights
5Rights Foundation exists to ensure a digital world that will serve children and young people today and for future generations.We are a small team of senior professionals and experts delivering change in how the digital world works. We have shifted the narrative and the agenda through provocative comms campaigns (e.g. Twisted Toys), pioneering research (e.g. Pathways) and award-winning tools (e.g. Child Online Safety Toolkit). We continue to drive real-life change thanks to an outstanding track-record of delivering legislation (e.g. Californian Age Appropriate Design Code), policy and regulatory frameworks (e.g. UNCRC General comment No.25), and industry standards (e.g. IEEE 2089).
Key Responsibilities
- Monitor and analyse developments in UK digital policy, online safety, privacy, AI governance, and children's rights.
- Conduct research on parliamentary activity, government consultations, regulatory initiatives, and emerging technology issues.
- Prepare policy briefings, stakeholder summaries, background notes, and advocacy materials.
- Support the drafting of consultation responses, position papers, speeches, and external communications.
- Assist with stakeholder mapping and engagement activities involving policymakers, regulators, civil society organisations, academics, and industry representatives.
- Help coordinate meetings, events, roundtables, and workshops.
- Track media coverage and public discourse related to children's digital rights and online safety.
- Maintain advocacy databases, contact lists, and project documentation.
- Contribute to campaign planning and outreach activities where appropriate.
- Provide administrative and project support to the advocacy and policy team.
Person specification
This is an ideal opportunity for someone at the start of their career who is looking for meaningful work with real-world impact. We are looking for someone with the following attributes:
Essential skills and attributes
- A proactive, enthusiastic problem-solver with a positive, can-do attitude.
- Excellent organisational skills, with the ability to prioritise competing tasks, meet deadlines and consistently follow through.
- Strong written and verbal communication skills, with the ability to produce clear, accurate and engaging communications for different audiences.
- Sound judgement, professionalism and discretion when handling sensitive information.
- Strong attention to detail and a commitment to producing high-quality work.
- Curious, adaptable and eager to learn, with the resilience to thrive in a changeable environment where priorities can change.
- A collaborative team player who can build positive working relationships with colleagues and external stakeholders.
- Confident using Microsoft 365 (including Outlook, Word, Excel and PowerPoint) and comfortable learning new digital tools.
- A genuine commitment to the mission and values of 5Rights Foundation and an interest in improving children's experiences in the digital world.
Desirable skills and attributes
- A degree in a relevant discipline, such as public policy, politics, law, social sciences, international relations or communications.
- An interest in technology policy, children's rights, digital regulation or public affairs
- Strong research and analytical skills, including the ability to synthesise complex information into clear, concise briefings.
- An interest in current affairs and confidence monitoring and summarising policy developments.
- Experience (through study, work experience or volunteering) of research, communications, campaigning or stakeholder engagement.
- An enthusiasm for learning and developing within a small, ambitious and collaborative team.
Practical details:
Location: Remote position in the UK. Ability to travel to London for regular meetings is an advantage. Occasional international travel required.
Salary: Starting salary of £27,040 per annum pro-rata, with some flexibility for candidates with exceptional skills and experience.
Contract: 6 months fixed term
Working hours: Full time (38h week), with occasional accommodation necessary for weekend-engagements and work across time-zones.
Statutory pension contribution.
Annual leave: 25 days per annum pro-rata
Work equipment including a laptop will be provided.
Starting data: ASAP, depending on notice period.
Reporting line: Head of UK Affairs, based in UK
The client requests no contact from agencies or media sales.
We're looking for a hardworking and Specialist Behavioural Support Worker to join our Learning Disabilities service located in Newham. No experience or personal care required, just the right values.
£31,116.80 per annum, working 40 hours per week.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
- Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Specialist Behavioural Support Workers are responsible for the customer's emotional, psychological wellbeing as well as providing support to help them develop the life skills they require to meet the assessed needs. At Stratford Road, this will include providing physical, emotional, domestic, and social care. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
Behaviour Analysis:
- You are liable to observing and monitoring the customer's behaviours, the duration, the intensity,
- and the damage, as well as factors that may alleviate or trigger the behaviour.
- You are responsible in planning appropriate intervention to modify and resolve the behaviour.
- You require superb interpersonal and relationship skills and must have the capacity to handle
- psychologically behavioural changes.
Other Responsibilities:
- If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate.
- Enable customers to make full use of community facilities by providing support as directed.
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement.
- Exudes a warm friendly presence and open behaviour.
- Prefers working as part of a group or team.
What you'll bring:
Essential:
- NVQ Level 2 or equivalent
- Minimum 2 years of experience working with customers with Autism/Behaviour that challenges and Diabetics.
- Good IT skills
- Drivers License
Desirable:
- Experience with PBS Approach
About us:
al purpose and we live and work by our values:
- We focus on Excellence and innovation.
- We are Caring and Compassionate.
- We are Inclusive and Trusted.
- We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
The Woodland Trust is looking for an Engaging Communities Officer - Trees for All at our Hainault Site. As an Engaging Communities Officer, you will support the delivery of the Woodland Trust's Trees for All programme in northeast London as part of the Woodland Trust's Central Region team. You will work with communities, partners and stakeholders across the London Borough of Redbridge to help more people connect with trees, woods and nature.
The Role:
- Build and maintain strong relationships with community groups, schools, volunteers, local authorities and delivery partners to support Trees for All objectives across northeast London.
- Plan and deliver inclusive community engagement projects, events and tree-planting activities that connect people with trees, woods and nature.
- Engage, inspire and support underrepresented communities, reducing barriers to participation and improving long-term access to local green spaces.
- Recruit, coordinate and support volunteers, ensuring positive experiences and successful delivery of engagement activities.
- Promote Woodland Trust initiatives through effective communications and outreach, maximising participation, impact and community involvement.
- Work collaboratively with internal teams and external partners to extend the reach, quality and sustainability of projects and programmes.
- Ensure activities are effectively planned, monitored and evaluated, maintaining accurate records and compliance with GDPR, safeguarding and reporting requirements.
- Champion the Woodland Trust’s values by embedding sustainability, equality, diversity, inclusion, health and safety and biosecurity standards in all aspects of delivery.
- This is a hybrid position with a mix of home working and from our Hainault Forest Site. Site attendance would be required once or twice a week on average. Occasional travel to other offices and remote locations may also be required.
- This is a fixed term contract for 2 years. Part time working 30 hours per week.
The Candidate:
- Experience building and maintaining effective relationships with community groups, schools, volunteers, local authorities and partner organisations to support successful project delivery.
- Experience planning, organising and delivering engaging projects, events and programmes that promote environmental, education, health and wellbeing outcomes.
- Experience developing and delivering inclusive engagement activities that effectively reach and support underserved and underrepresented communities.
- Track record recruiting, coordinate and support volunteers, ensuring positive experiences and meaningful participation opportunities.
- Confidence promoting projects, campaigns and initiatives through a range of communication channels, creating engaging content and case studies to maximise impact.
- Experience engaging and educating children, young people and vulnerable adults, helping communities understand the environmental, social and health benefits of trees and green spaces.
- A track record of monitoring activity, managing records, budgets and databases and contribute to reporting, evaluation and continuous improvement.
- Confidence and accuracy ensuring all activities are delivered in accordance with safeguarding, health and safety, GDPR and biosecurity requirements while maintaining high professional and organisational standards.
- The successful candidate will be required to undertake an Enhanced DBS Check, as part of our pre-employment screening.
Benefits and Wellbeing:
Joining our team means you’ll be part of our fight for a greener, healthier planet for people and wildlife. We take good care of our staff, offering support and training opportunities. We also offer:
- Enhanced Employer Pension
- Life Assurance
- Flexible and hybrid working options (7am - 7pm)
- Generous annual leave - 25 Days plus Bank Holidays (pro rata for part-time)
- Buy and sell holiday scheme
- Enhanced parental pay
- Employee assistance programme
To support inclusivity and remove barriers for candidates, we publish all salaries upfront and proudly follow the We Show the Salary pledge. The salary listed is the set salary for this role, and we don’t ask applicants to state their current pay or expectations. If you choose to apply, we’ll take that as confirmation that the advertised salary meets your expectations.
About Us:
The Woodland Trust is the UK’s largest woodland conservation charity. We want to see a world where woods and trees thrive for people and nature. The Trust engages and inspires people to make a difference by protecting, restoring and creating woodland and getting more trees in the ground.
Our commitment to Diversity and Inclusion:
To achieve our mission, we need to better reflect society and the communities we work in. People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.
Application information and advice:
For fairness we keep our candidates’ personal details hidden from the hiring managers, and we do not ask for your CV at application.
Make sure that your personal statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role. Even if you don't meet every requirement of the role, we encourage you to apply.
Completed applications will be reviewed by a hiring manager and/or a member of the recruitment team, and you will receive an update on the outcome of your application via email.
Acceptable Use - Artificial Intelligence (AI):
We understand that candidates may choose to use AI tools to support their job applications. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.
Apply now:
If you're ready to make a difference and grow with us, apply today. We might close advertising early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in progress, we will email you prior to closing to give you time to complete.
Interviews will take place in person at the Hainault Forest Visitor Centre on Tuesday 15th September. Interview questions will be provided before the interview to help you prepare.
For queries about this role, reasonable adjustments, or support with your application, please get in touch with our recruitment team.
The client requests no contact from agencies or media sales.
Job Title: Senior Event Manager
Directorate : Engagement and Fundraising
Team/Department (if specific): Volunteer Board Fundraising
Salary: £34,582 -£38,425 , plus £3,366 inner London weighting
Vacancy Type : Permanent
Location : London (Combination of home based with at least one day a week
in the London office. Please note during event delivery period it will be
necessary to be in the London office/at the venue. This includes pre -event,
during delivery and post -event.)
Date Written/ Amended: 21 /07 /202 6
Context and Background
At the NSPCC, we believe every childhood is worth fighting for. With over 100 years of
experience, and the collective strength of our staff, volunteers, supporters, and
partners, we're working to end child abuse and neglect for good.
Over 90 percent of the NSPCC's income comes from voluntary donations, so we
reply on the incredible generosity and commitment of all our supporters, large and
small.
You'll work as part of one of many teams, which focus on engaging our supporters
and ensuring they continue to give their support. You will do this by leading value fundraising events and managing relationships with volunteer committees.
high
The varied role sits within the Volunteer Board Fundraising team which leads income
generation through regional and national volunteer boards, volunteer -led fundraising
initiatives and delivery of special events through our high value event committees.
The se activities play a vital role in maximising sustainable income, engaging senior
volunteers, and supporting long -term supporter relationships.
Job purpose• To contribute to the Engagement and Fundraising directorate’s purpose of
maximising income from potential and current supporters through project
managing specific events including securing sponsorship and providing committee
support
• To support in the delivery of the agreed departmental strategy, goals and
fundraising budget
• To work effectively with other departments in Engagement and Fundraising and
other functions within the NSPCC to maximise income for children
• To keywork supporters and build excellent relationships with key stakeholders who
take responsibility for delivering income through high level fundraising events
• To ensure our events are delivered to a consistently high standard, and bring in new,
innovative ideas so we remain competitive in the sector
Key relationships - Internal
• Reports to Fundraising Manager
• Pro -actively works with colleagues in other NSPCC divisions to further relationships
and identify and develop opportunities for growth
• Works with a range of NSPCC supporters and potential supporters and a range of
suppliers that support fundraising relationships and activity
Key relationships - External
• Recruiting, managing and building relationships with chairs, committee members
and other senior volunteers
• Procuring and managing relationships with Special Event suppliers
Main duties and responsibilities
• To successfully manage and deliver large -scale events and special projects within
the portfolio of events, overseeing all event logistics and relationship management
• To lead on specific fundraising projects and large development of Executives through your projects
-scale events, and support
• Contribute to and deliver particular aspects of the department’s annual business
plan and budget. To support project groups for the Volunteer Board Fundraising
team to improve processes and identify new opportunities• To manage and develop relationships with senior volunteers and potential
supporters through effective and regular communication
• To proactively seek out opportunities to add value to the team and wider
organisation
• To develop and create engaging materials for events and stakeholders
• To act as experts in our field by offering support and expertise both internally and
externally
• To work cross -departmentally to ensure that fundraising activities are managed and
developed in a way that maximises income for the NSPCC through streamlined
processes
• To manage, negotiate and review relationships with external suppliers to ensure the
most cost -effective outcome
• To represent the NSPCC’s values in everything you do
Responsibilities for all Staff within Engagement and Fundraising
• A commitment to safeguard and promote the welfare of children and young people
• To update databases and supporter information systems on a regular basis in line
with Data Protection legislation and NSPCC policy and procedures.
• To actively participate in regular department and team meetings, contributing to
strategy, discussions and decisions which will be beneficial to the Directorate and
wider NSPCC activities.
• To adhere to all the NSPCC’s service standards, policies and procedures.
• To evidence an understanding of and commitment to the demonstration of the
NSPCC’s values.
• To maintain an awareness of and comply with NSP and to ensure currency of changing GDPR regulations.
C C data protection regulations
• To be responsible for personal learning and development, to support the learning
and development of others and the whole organisation.
• To work in a manner that facilitates and encourages inclusion.
• To be pro -active in identifying ways to improve personal and team performance• To maintain an awareness of own and others’ Health and Safety and comply with
the NSPCC’s Health and Safety policy and procedures.
• A commitment to safeguard and promote the welfare of children adults at risk .
, young people and
• To take personal responsibility for keeping up to date with NSPCC work to end
cruelty to children, including securing updates on project and service developments
and general NSPCC news.
Person specification
1. 2. 3. 4. Extensive experience and technical knowledge of event and project
management, specifically with a track record of successfully delivering and
growing large scale events
Excellent ability to establish, develop and maintain relationships with a wide
variety of stakeholders, including senior level individuals to achieve desired
outcomes
Proven ability to develop individuals, team building skills, working well with
others as part of a team, giving support and recognising expertise in others
Well-developed organisational skills with experience in planning, monitoring,
implementing and leading major projects to agreed deadlines, with the ability
to organise and plan own work and the work of others to deliver objectives on
time
5. 6. 7. 8. 9. Excellent ability to successfully negotiate with others
Excellent communication skills to present information in a clear, persuasive
and inspiring way for a range of audiences
Well-developed ability to take ownership of budgets and a proven track record
of meeting income targets and keeping within financial limits
Proven track record of applying creativity/innovation to events to achieve
desired outcomes and/or significantly grow event income
Experience of success in a customer focussed environment, such as
fundraising, sales or marketing10. Experience of using Windows -based software packages, including word
processing, spread sheets, electronic mail and the internet
Safer Recruitment
As an organisation, we are committed to creating and fostering a culture that promotes
safeguarding and the welfare of all children and adults at risk.
Our safer recruitment practices support this by ensuring that there is a consistent and
thorough process of obtaining, collating, analysing and evaluating information from and
about candidates to ensure that all persons appointed are suitable to work with children and adults.
our
The recruitment and selection of our people will be conducted in a professional, timely
and responsive manner and in compliance with current employment legislation, and
relevant safeguarding legislation and statutory guidance .
Our principles:
• Always seek to recruit the best candidate for the role based on merit including their
skills, experience, motivation and competencies. Our robust recruitment and
selection process should ensure the identification of the person best suited to the
role and th e organisation .
• C ommitted to diversity and equality of opportunity and will interview all applicants
(internal and external) who self -declare at application as having a disability and who
meet the minimum requirements in the person specification of the vacancy they are
app lying for.• We will make reasonable adjustments at all stages of the recruitment process in
order to enable successful candidates who declare disabilities to start working or
volunteering their time with us.
• Any current member of staff or volunteer who wishes to apply for vacancies and is
suitably qualified will be considered and addressed fairly and objectively based on
their merit.
• As an organisation committed to safeguarding, we will ensure all under 18’s joining
the organisation will have ongoing risk assessments to ensure their role and
activities are safe and appropriate.
• All documentation relating to candidates will be treated confidentially in accordance
with the GDPR legislation.
The Role
This is a fantastic opportunity to join a dynamic, creative marketing team and help the Law Society effectively promote the value of our products to our members and their businesses, from our flagship conferences to our premium member offer. You will be a key supporting member of the team, collaborating with all marketing colleagues on member-focused campaigns, marketing intelligence and research, as well as organisational and administrative support. You will play a key role in content creation, campaign reporting, and organisational support within the Product Marketing Team, and wider marketing department, to ensure our campaigns are dynamic, creative, and always put our members first.
You will collaborate with internal and external stakeholders including fellow Member Communications and Marketing colleagues, Social and Content teams, as well as our Events, Learning, Accreditations and Membership Engagement colleagues,
This is an exciting and varied role where your skills will be used to great effect to make a real impact for our members,
What we're looking for
- Experience in a professional working environment, with the ability to work flexibly across different areas of work and/or tasks within agreed deadlines.
- Excellent written and verbal communication skills, high level of attention to detail, and the ability to proof-read
- building effective working relationships with colleagues.
- Some experience or interest in learning how to develop s
You will be a motivated, creative thinker with experience supporting in marketing campaigns, and a proven track record of collaborating well with colleagues and managing multiple projects effectively.
have a keen interest in product marketing, including content creation (video, email, social etc) and data analysis to support colleagues in developing dynamic, relevant and engaging campaigns.
You will have excellent written, numeracy, and verbal communication skills with a high level of attention to detail accurate content that resonates with solicitors and take on other essential administrative tasks including PO raising and data collation.
You will also be experienced in building and maintaining effective relationships with a wide range of stakeholders at all levels and be able to work both pro-actively and reactively, often to tight deadlines.
You will be a proactive self-starter that takes creative initiatives to elevate existing campaigns.
What's in it for you
This is an excellent opportunity in a progressive membership organisation. The successful candidate will join a strong brand with a reputation for excellence and legal expertise, committed to promoting equality, diversity and inclusion, and a culture of trust, clarity, excellence and respect.
We offer hybrid working a generous flexible benefits package, a friendly working environment and the opportunity to develop your career within a professional organisation.
Please note: if you are an internal applicant, Pay Policy will apply.
The Law Society represents solicitors in England and Wales. From negotiating with and lobbying the profession's regulators, government and other decision makers, to offering training and advice, we're here to help, protect and promote solicitors.
If you would like to have an informal discussion about the role, please contact Kimberley Taylor
Age UK Trading is looking for a highly experienced and customer-focused Senior Customer Oversight & Governance Manager to lead our oversight and governance activities across our portfolio of commercial partners.
This is a pivotal role responsible for ensuring that the products and services delivered by Age UK Trading's partners provide genuine value and positive customer outcomes, in line with the Age UK Trading Principles and, where applicable, FCA Consumer Duty requirements.
Working across internal teams and external partners, you will provide independent oversight, challenge and influence, using customer outcome data and insight to drive continuous improvement. You will also lead our customer engagement function, ensuring robust complaint governance, effective customer feedback mechanisms, and regulatory compliance.
This is an excellent opportunity for a governance, risk, compliance, customer outcomes or conduct professional who is passionate about putting customers at the heart of decision-making.
Age UK Internal Grade 4N- This role is referred to as a Senior Customer Manager within the charity.
Please note this role is Home Based with some London office attendance and periodic travel to our Devon office as and when required.
Must haves:
Experience
*Experience in a governance, risk, compliance or oversight role within an FCA regulated environment (ideally insurance / intermediary distribution).(A, I)
*Strong background in financial services, with an excellent knowledge and understanding of the Financial Conduct Authority and the regulatory landscape.(A, I)
*Experience of developing or maintaining oversight, assurance or governance frameworks to evidence customer outcomes and regulatory compliance.(A, I)
*Experience of using management information, customer insight and outcomes metrics to identify trends, risks and opportunities for improvement.(A, I)
*Experience of working collaboratively with internal and external stakeholders to influence change and improve customer outcomes.(A, I)
*Strong evidence of people development and management skills.(A, I)
Skills and knowledge
*Considerable evidence of ability to interpret a range of measures and datasets to identify meaningful customer and business insights. (I, P)
*Influential relationship skills at all levels and ability to use these to drive improvements for customers.(A, I, P)
*Sound knowledge of FCA regulatory requirements, including those relevant to distribution, Consumer Duty, and product governance.(A, I)
*Sound knowledge and understanding of sales processes, customer journeys and customer facing operations.(A, I)
*Ability to provide constructive challenge and make evidence-based recommendations to improve customer outcomes.(I, P)
*Excellent communication skills, both written and verbal.(A, I, P)
*Excellent knowledge of Work, Excel, PowerPoint and Outlook.(A, P)
Personal attributes
* Demonstrates sound judgement and confidence to provide independent challenge where customer outcomes may be at risk.(I, P)
* Highly collaborative, balancing constructive challenge with the ability to build trusted relationships.(I)
* Strong attention to detail combined with a pragmatic and solution-focused approach.(I, P)
Great to Haves:
Experience
* Experience of conducting Consumer Duty assessments, fair value assessments or product governance reviews.(A, I)
* Experience of complaint oversight, root cause analysis and customer outcome reporting.(A, I)
* Experience of managing governance forums or committees and coordinating associated reporting and actions.(A, I)
* Experience of developing and maintaining risk registers or supporting broader risk management frameworks.(A, I)
Skills and knowledge
* Understanding of FCA complaint-handling requirements and DISP rules.(A, I)
* Knowledge of risk management and assurance methodologies.(A, I)
* Experience of dashboard development and performance reporting using large or complex datasets.(A, I)
Personal attributes
* Curious and proactive, continually seeking opportunities to improve customer outcomes and governance processes.(A, I)
* Resilient and comfortable working in an environment requiring challenge, negotiation and influence without direct authority.(A, I)
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, Health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250
- Many additional benefits
Additional Information
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
For a full list of benefits please click here
The client requests no contact from agencies or media sales.