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Supporter Data & Insight Manager
Location: Remote with monthly travel to Horsham, West Sussex
Salary: £43K per annum
Contract: Permanent, Full-time (35 hours per week)
Join Born Free as their new Supporter Data & Insight Manager and play a pivotal role in helping one of the world's leading wildlife charities make evidence-led fundraising decisions that maximise income, strengthen supporter relationships and ultimately help protect wild animals across the globe.
About Born Free
Born Free is a leading international wildlife charity dedicated to protecting wild animals and ensuring they are treated with compassion and respect. Through conservation, rescuing wild animals from appalling captive conditions, education and campaigning, the charity works around the world to keep wild animals in the wild, protect threatened species and inspire positive action for wildlife.
As fundraising continues to grow, Born Free is investing in its data and insight capability to ensure supporter information drives better decision-making and fundraising performance.
The role
Reporting to the Head of Public Fundraising, you will lead the development and optimisation of Born Free's fundraising CRM, ensuring supporter data is accurate, accessible and used effectively across the organisation.
You will deliver reporting, dashboards and insight that inform fundraising strategy, improve supporter engagement and maximise income, while championing data quality, governance and continuous improvement. Working closely with colleagues across the organisation, you'll provide expert support on Raiser's Edge NXT and help embed an evidence-led approach to fundraising.
Key responsibilities
· Lead the ongoing development and optimisation of Raiser's Edge NXT, ensuring it meets the needs of the Fundraising team.
· Develop reporting, dashboards and insight to support fundraising strategy and evidence-based decision-making.
· Analyse supporter behaviour and campaign performance to identify opportunities to improve acquisition, retention and lifetime value.
· Deliver audience segmentation and campaign selections to maximise fundraising effectiveness.
· Champion high standards of data quality, governance and GDPR compliance.
· Oversee data imports, exports, cleansing, Gift Aid and Direct Debit processing.
· Build strong relationships across the organisation and with external suppliers to maximise the value of supporter data and drive continuous improvement.
About you
You are an experienced fundraising data professional with a passion for using insight to improve fundraising performance and supporter engagement. Comfortable balancing strategic thinking with hands-on delivery, you can turn complex data into clear, actionable insight and build strong relationships across an organisation.
You will have:
· Significant experience managing a fundraising CRM, ideally Raiser's Edge NXT.
· Experience producing reporting, analysis and insight to inform fundraising strategy.
· Strong knowledge of fundraising data management, GDPR and data governance.
· Advanced Excel skills and experience working with large datasets.
· Excellent analytical, communication and stakeholder management skills.
· A collaborative approach and a commitment to continuous improvement.
· Experience of ImportOmatic, Power BI, FastStats, Engaging Networks or similar tools would be advantageous.
How to apply - Full candidate pack attached to this advert. If you have any queries please contact:
Faye Marshall or Giuseppe Di Maria at Harris Hill via the apply button or the Harris Hill website.
Closing date: 9am, Monday 3rd August 2026
First Interview: 12th/13th August (MSTeams)
Second Interview: Tuesday 18th August (Horsham)
Harris Hill is a certified B Corp™ and a leading charity recruitment agency. We welcome applications from all sections of the community, regardless of age, disability, gender, race, religion, sexuality or other protected characteristics.
About the role
Sands exists to save babies’ lives and ensure that anyone affected by pregnancy loss or baby death receives the support and care they need.
This is an exciting role that will rely on a strong combination of excellent organisational and account management skills to support the Partnerships Team’s ambitious fundraising strategy.
You will support the development and management of relationships with external partners, helping to enhance the team’s outreach, funding opportunities, and collaborative projects.
This role involves administrative support, stakeholder communication, and event and volunteer coordination to ensure effective partnership engagement and experience.
Additionally, you will have the opportunity to further develop your skills and understanding of corporate fundraising by supporting the Partnerships Team to develop and launch an exciting portfolio of corporate products and events, paying close attention to the evolving needs of partners in an ever-increasing digital environment.
You will be involved with flagship events and campaigns such as the globally recognised Baby Loss Awareness Week, our award-winning Sands United Football Club, Big Give appeals and sector-leading collaborations.
You will also draw upon your expertise and creativity by working on creatives and concepts with the team to increase engagement and further develop communication channels appropriate to a diverse corporate audience.
With experience of managing a corporate partnerships portfolio of at least £75,000, you will have managed corporate fundraisers including Charity of the Year Partnerships, cause-related marketing partnerships and sponsors.
We are looking for someone who has an eye for detail, is able to manage their time effectively and ensure the highest supporter experience. You will need to have strong IT skills including the use of a fundraising database.
Main Purpose of Job
This is an exciting role that will rely on a strong combination of excellent organisational and account management skills to support the Partnerships Team’s ambitious fundraising strategy.
You will support the development and management of relationships with external partners, helping to enhance the team’s outreach, funding opportunities, and collaborative projects. This role involves administrative support, stakeholder communication, and event and volunteer coordination to ensure effective partnership engagement and experience.
Additionally, the post holder will have the opportunity to further develop their skills and understanding of corporate fundraising by supporting the Partnerships Team to develop and launch an exciting portfolio of corporate products and events, paying close attention to the evolving needs of partners in an ever-increasing digital environment.
You will be involved with flagship events and campaigns such as globally-recognised Baby Loss Awareness Week, award-winning Sands United Football Club, Big Give appeals and sector-leading collaborations.
You will draw upon your expertise and creativity by working on creatives and concepts with the team to increase engagement and further develop communication channels appropriate to a diverse corporate audience.
We are looking for someone who has an eye for detail, able to manage
their time effectively and ensure the highest supporter experience. The
role will also provide support to colleagues within the Income &
Engagement Department to optimise income and awareness raising
activities.
Key Responsibilities
Partnerships & Supporter Care
• Assist in maintaining relationships with new and existing partners, donors
and stakeholders.
• Provide excellent account management of Sands’ small Charity of the
Year and other corporate partners (as a guideline those giving up to
£20,000)
• Support Partnerships Team to achieve and grow overall team budget
and support wider partnership portfolio.
• Act as a key point of contact for partner enquiries and actively solicit
donations and/or partnership opportunities.
• Ensure that approaches and donations are responded to, and thanked,
in a timely manner.
• Support delivery of corporate-specific appeals, campaigns and events.
• Deliver well managed and well-developed partnership stewardship and
communications.
• Act as a champion to inspire and motivate supporters to fundraise and
raise awareness of Sands, and attend meetings and presentations as
required.
• Collate and provide engaging and dynamic partnership content for
supporter resources, newsletters and mailings.
• Maintain ongoing communications by telephone and email, building
relationships with fundraisers and potential donors, ensuring each
individual is appropriately stewarded to maximise supporter experience.
• Maintain appropriate contracts or letters of agreements for donors and
partners as required.
• Support the Partnerships Team in the management of other partnerships
through specific initiatives, such as events support and employee
volunteering as required.
• Undertake due diligence in line with Sands’ Ethical Policy and robust
vetting criteria.
• Work closely with colleagues to ensure Supporter Care work is kept up to
date and that the service we offer is the best it can be. Administrative and
Database Management
• Support the Partnerships Team to maintain accurate records and timely
reports in the charity CRM and shared drive, in compliance with data
protection legislation and best practice.
• Work closely with project and finance teams to gather information,
maintain high standards of accuracy at all times to ensure partnerships
and finance data management including tracking and invoicing.
• Effectively monitor partnership activity and finances, ensuring accurate
gift processing and support the Strategic Partnerships Manager with
timely income, expenditure and quarterly KPI reports.
• Assist in partnership activities, deliverables, and ensuring internal and
external deadlines are met.
• Support the Partnerships Team’s communication and engagement plans,
collating dynamic social media content and scheduling, and supporting
cross-team projects like case study work, campaign activity and new
corporate fundraising products.
• Assist in partnership volunteering, events, meetings and workshop
coordination. Including logistical support such as venue bookings,
attendance tracking and evaluations.
Cross-team working
• Contribute to the wider team’s efforts in fundraising, marketing and
project coordination.
• Work closely with all colleagues in the Income & Engagement
Department to seize cross team opportunities to increase income and
awareness and to develop appropriate products and engagement tools.
• Liaise with other Sands internal teams as necessary in the preparation of
proposals, meetings, reports and communications to companies.
• Provide support to fundraising colleagues when needed to maintain
excellent supporter care.
General
• To undertake other duties as required by the Head of Partnerships and
Philanthropy, Strategic Partnerships Manager, Business Development
Lead, and Director of Income & Engagement.
• To work flexibly and proactively with other members of the team.
• Keep up to date with sector knowledge regarding corporate and
events fundraising, fundraising techniques, resources and donor trends
and share knowledge with colleagues across Sands where relevant.
• Follow best fundraising regulations practice and comply with relevant
legislation.
• To maintain confidentiality over personal information relating to staff.
• Abide by all Sands Policies and Procedures.
• Undertake all mandatory training as required.
• Participate in annual appraisal and personal development review.
• The post holder must familiarise themselves with matters relating to
Health & Safety Management, as affecting themselves, their department
and the organisation as a whole.
We are here to support everyone touched by pregnancy loss or the death of a baby. Always.


The client requests no contact from agencies or media sales.
The Road Safety Trust Job Description
Governance Administration Officer
JOB TITLE: Governance Administration Officer
RESPONSIBLE TO: Governance & Compliance Manager
LOCATION: Remote based but with occasional travel required to the head office of our trading subsidiary company, UKROEd, in Manchester, and nationally throughout the UK and RST meetings in London.
CONTRACT: Permanent
HOURS: 22.5 Hours per week (0.6 FTE) (To include Mon-Weds)
SALARY: £32,043 (FTE1) /£19,225 (Pro Rata)
CLOSING DATE: 16 August 2026
TO APPLY: CV and Covering Letter Required
About The Road Safety Trust
The Road Safety Trust (RST) is the largest independent grant-giving charity in the UK dedicated to enhancing road safety. Established with the mission to achieve zero road deaths and zero serious injuries on UK roads.
The Trust focuses on funding research and practical interventions aimed at reducing road injury and improving safety for all road users.
The Road Safety Trust is the sole member of its wholly owned trading subsidiary company (UKROEd) which operates the National Driver Offender Retraining Scheme (NDORS).
Surpluses from UKROEd are gifted to the Trust each year, enabling the continuous support of various road safety projects and research grants.
The Road Safety Trust values and respects each individual employee, client and customer and is committed to promoting equal opportunities throughout its workforce and board. As such, all relevant applicants will receive consideration for employment without regard to age, race, sex, gender reassignment, marital status, disability, or pregnancy status.
Please visit the RST website to see how your personal data will be used.
Role Overview
The Governance Administration Officer will be an integral member of the Trust’s Governance and Administration Team, supporting the Governance & Compliance Manager to ensure the effective and efficient administration of governance and compliance activities of the Trust as well as providing administration support to the wider team alongside other administration staff.
Primary Responsibilities
Governance
1. Provide administrative support to enable effective management of The Road Safety Trust’s Governance and Compliance activities.
2. Support co-ordination of RST Board and Committees. This may include timely preparing meeting packs, taking minutes, following up actions and organising logistics for virtual and physical meetings.
3. Maintain accurate Governance and Compliance registers e.g. conflicts of interest, skills matrices, Terms of Office records and end of year governance documents, ensuring accuracy and validity of information.
4. To ensure documentation in relation to RST Trustees is maintained appropriately.
5. Support Trustee recruitment and induction, coordinate Trustee training, and regulatory reporting.
6. Co-ordinate and monitor Policies and Procedures reviews and maintain the Policies register.
7. Provide support for the internal audit programme, coordinating audit meetings, compiling documentation and assisting with actions and reports.
8. Support risk management information, including risk registers other compliance activities.
9. Provide support for Board and Committee reports and dashboards to demonstrate progress against key actions and service delivery at RST.
10. Support the preparation of the annual report and organisation of the AGM.
Administration
11. Use Microsoft Office, HR, Finance Systems to ensure RST policies and processes are adhered to.
12. Ensure the provision of information in the relevant sections of SharePoint for easy access by staff as required.
13. Contribute to the organisation of events, workshops and conferences as required.
14. To support the finance function of the Trust as appropriate.
15. Identify and contribute to improvement of processes and procedures.
16. Maintain accurate and confidential records in line with GDPR and data protection legislation, ensuring safe storage and responsible sharing of data.
17. Support with cover for the rest of the administration team as required.
18. Undertake any other duties reasonably required by the role.
The client requests no contact from agencies or media sales.
Join our growing team in a varied role supporting reporting, onboarding, quality assurance and service development, helping us deliver an exceptional experience tothe UK's leading charities.
The Opportunity
At Social AF, we’re proud to be one of the UK’s leading social media moderation agencies for the third sector. Working with some of the biggest household names, we support regional, national and international charities to create safe, vibrant, and engaging online communities that protect their brand reputations and empower their supporters.
From community management to supporter experience, we’ve helped our charity partners raise over £40 million. As our reputation and client base continue to grow, we’re seeking a Social Media Operations Officer to support the day-to-day delivery and ongoing development of our Social Media Moderation service.
Role overview
This role will play a vital part in ensuring our charity partners receive a high-quality, insight-led service while providing additional support to our team of moderators and Team Leaders.
The successful candidate will work closely with the Social Media Moderation Manager and wider leadership team to support operational delivery, reporting, onboarding, quality assurance, and administrative processes across our portfolio of charity accounts.
The role would suit an organised, proactive individual with strong attention to detail, excellent written communication skills, and a genuine passion for supporting charities and online communities.
Key Responsibilities
Reporting and insights
Produce weekly, fortnightly, monthly, and campaign reports for charity partners.
Collect and analyse moderation data across accounts, including response rates, hidden content, escalations and key themes.
Gather standout comments, community feedback and examples of positive engagement for inclusion within reports.
Support the development of benchmarking documents and trend analysis across accounts.
Prepare meeting notes and action logs following account meetings.
Moderator support
Assist with onboarding new moderators, including arranging inductions and sharing key documentation.
Support the creation and maintenance of moderator handbooks and guidance documents.
Identify recurring learning themes and help coordinate quality assurance and development activity.
Work alongside Team Leaders to ensure they - and moderators - have the information and resources needed to deliver excellent moderation.
Account administration
Support the onboarding of new charity partners, including helping to create and maintain moderation packs.
Keep account guidance documents, FAQs, escalation processes, and key contact information up to date.
Assist with meeting preparation, minute-taking and action tracking.
Ownership of rota administration and maintain awareness of moderator availability.
Coordinate internal documentation and process improvements.
Service development
Contribute ideas to improve the efficiency and effectiveness of the Social Media Moderation service.
Support the creation of internal resources, templates and standard operating procedures.
Assist with projects aimed at enhancing moderator wellbeing, training, and development.
Shadow account management activities with opportunities for future progression within the agency.
Progression opportunities
The role offers opportunities to develop skills in account management, client relationships, moderation strategy, reporting, training and service development, with the potential to take ownership of selected charity accounts in the future. As a growing agency, new opportunities and responsibilities naturally emerge, offering scope for progression for those who are proactive, demonstrate initiative and consistently deliver excellent work.
Please note that to be considered for this role, you must have at least 18 months' experience working directly for a charity/non profit, within the social media/communications team.
To apply, please use the "Apply Now" function on this advert. You will be asked to submit your CV, along with answers to the following questions:
- Do you have at least 18 months’ experience working directly for a charity/non profit, within the social media or communications team
- Please tell us which social media moderation tools and platforms you've worked on
- We'd love to know why you'd like this role, and why you'd be the best person for it
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a health professional looking for an exciting role in information and support within a leading national charity?
The Eve Appeal is recruiting for a new role within our award-winning specialist nurse information service Ask Eve.
We are the national charity focused on early diagnosis and prevention, working across all five gynaecological cancers.
Ask Eve is our nurse information service. It’s specialist, expert and free at the point of use for everyone who needs us. That’s anyone who has a question about the gynaecological cancers, their signs, symptoms or risk factors.
The demands on the service have grown hugely over the past three years and we are looking for a health care professional (from any relevant qualified background) who is looking for a move into a charity to provide direct information and support to patients.
We have exciting service developments ahead including the launch of a new AI tool.
We welcome applications from candidates with a wide range of backgrounds including those with lived experience of cancer. Candidates must be experienced healthcare professionals with substantive experience of supporting people affected by gynaecological health conditions and cancers.
Current professional registration, a demonstrable and detailed understanding of safeguarding and privacy policies within health information provision are essential. Some experience / qualifications in health communications would also be an advantage.
The Eve Appeal is committed to reaching communities and groups who face the biggest barriers and challenges when it comes to their gynaecological health. Ask Eve is a critical service that reaches patients with the information that they need in a format that works for them. We are specifically looking for individuals who embrace that commitment to addressing health inequities.
If you are passionate about making a difference to those affected by gynaecological cancers and believe your skills and experience could contribute to our team, we encourage you to apply for this exciting role.
Please submit an up-to-date CV (of no more than two A4 pages) and complete the questions provided to be considered for this role.
NB Your application should reflect your own skills and experience. While you may use tools such as AI for idea generation or basic proofreading, your responses should not be generated by AI. If responses appear to be predominantly AI-written we reserve the right to exclude applications from shortlisting.
The client requests no contact from agencies or media sales.
At Special Olympics GB, we're changing the way people think about intellectual disability.
Every day, our athletes challenge expectations, inspire communities and demonstrate what's possible when people are given the opportunity to thrive.
Corporate and commercial partnerships are fundamental to making that happen. They enable us not only to generate sustainable income, but to create opportunities for our athletes through volunteering, employment, leadership, education, inclusion and powerful brand collaborations.
As we build towards the Special Olympics World Summer Games in Chile and continue to grow our national movement, we're looking for an exceptional partnership professional to lead and evolve this work.
This isn't a traditional charity partnerships role. We're looking for someone who combines exceptional stewardship with commercial curiosity, entrepreneurial thinking and creativity. Someone who enjoys spotting opportunities, challenging conventional approaches and designing partnerships that create genuine shared value.
You'll inherit an exciting portfolio of national partners (Coca-Cola Europacific Partners, Toyota GB, Fuller’s pubs, Ocean Outdoor, Mitsubishi Electric UK and others), lead a small but ambitious team, and work alongside the Director of Development to shape the future of one of the UK's most exciting purpose-led partnership programmes.
We are Special Olympics GB. We are Inclusion in Action.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Communications Manager
This is a hands-on communications role at an important time for GBSS. You will help us plan, write and deliver clear, compassionate communications that make a real difference for babies and families.
Later this year, the results of the GBS3 trial are expected, with a likely UK NSC review to follow. This represents a significant opportunity to influence policy, improve care, and help prevent group B Strep infection in babies.
We are looking for an excellent communicator who can bring people and plans together, write well, keep work moving, and turn complex information into communications people can understand and use.
You do not need to arrive as a group B Strep expert. You will work with colleagues who bring expertise in policy, clinical evidence, fundraising, support services and digital content.
Key Information
Job title: Communications Manager
Reports to: CEO
Direct reports: Digital Content Specialist
Location: Hybrid (Haywards Heath) or remote within the UK
Hours: Full-time (35 hours per week)
Salary: £40,000–£45,000 depending on experience
Role Overview
The purpose of this role:
To help GBSS communicate clearly and confidently, through communications that are well planned, well written and delivered effectively.
· write and edit key communications
· hold communications plans for major campaigns and projects, working closely with the CEO and colleagues
· bring together communications across advocacy, fundraising, support services and digital
· line manage the Digital Content Specialist
· keep communications projects moving and delivered to a high standard
This role sits at the centre of a small team. It will suit someone who enjoys being hands-on and is happy to move between planning, writing, editing, coordinating and problem-solving as priorities change. The postholder will be expected to draft a significant proportion of GBSS's core communications content themselves.
Key Responsibilities
1. Communications planning and coordination
· Hold communications plans for major campaigns and projects, working closely with the CEO and colleagues to agree priorities, timings and outputs.
· Translate organisational priorities into clear communications actions and timelines, working with subject leads where needed.
· Manage communications workflows, deadlines and approvals.
· Use trustee and external advisers’ expertise as a helpful sounding board where appropriate.
2. Writing and content development
· Act as the lead writer and editor for key communications, including blogs, newsletters, supporter communications, campaign materials, website content, organisational updates, briefings and stakeholder communications.
· Edit and improve content produced by colleagues.
· Make sure communications are clear, plain English, compassionate, inclusive, accessible and accurate.
· Help translate complex clinical, policy and research information into communications that non-specialists can understand.
· Work from agreed policy positions and specialist input when drafting briefings, consultation-related materials or stakeholder communications.
3. Campaign delivery
· Coordinate communications for major campaigns and projects, including GBS Awareness Week.
· Work with colleagues to agree objectives, audiences, messages, outputs and timelines.
· Work with the Fundraising Manager on supporter communications, helping with copy, timing and consistency.
· Help paid activity fit well with wider campaign messaging.
· Keep campaign delivery on track and support evaluation and learning.
4. Messaging and consistency
· Help develop and maintain clear organisational messages.
· Help communications across channels fit together.
· Support colleagues to communicate sensitive or complex issues clearly.
5. Digital content leadership and line management
· Work closely with the Digital Content Specialist to agree priorities, plan content and support high-quality delivery across digital channels.
· Line manage the role, including regular feedback, support and development.
· Look at what is working across digital channels and use that insight to improve future content.
6. Media support
This role will support media activity through practical communications planning, drafting and follow-up.
This includes:
· drafting briefing materials, background notes, key messages and approved lines
· coordinating communications around media activity
· helping make sure follow-up content is delivered across relevant channels
7. Insight and continuous improvement
· Work with information and support colleagues to understand what families and professionals are asking and where communications could be clearer.
· Use audience insight, communications data and campaign results to improve future activity.
· Identify practical ways to improve communications processes.
Person Specification
Essential
· Excellent writing, editing and proofreading skills, with strong attention to detail.
· Experience creating content across multiple communications channels.
· Experience planning and delivering communications projects or campaigns.
· Ability to explain complex, technical or evidence-based information clearly and accurately.
· Excellent organisational skills and ability to manage multiple competing priorities.
· Good judgement and sensitivity when communicating about emotionally complex, potentially distressing or sensitive issues.
· Experience supporting, guiding or managing others, whether colleagues, freelancers or suppliers.
· Ability to work collaboratively in a small organisation, including with senior colleagues and subject matter experts.
Desirable
· Experience in charity, health, policy, public affairs or another setting where complex or evidence-based information needs to be communicated clearly.
· Experience communicating about maternity, newborn care, patient safety, bereavement or similarly sensitive issues.
· Experience working with websites, email marketing systems and social media platforms.
· Understanding of accessibility, plain English and inclusive communications.
What you’ll help us achieve
You’ll help GBSS communicate more clearly, plan further ahead and deliver key campaigns well.
Interviews
interviews will be held between 17 and 20 August 2026.
Our mission is to stop group B Strep infection in babies.
The client requests no contact from agencies or media sales.
Do you have a passion for building meaningful relationships and inspiring generosity? Or do you know someone who could be a great fit? We’d love for you to share this opportunity with your networks.
Compassion UK & Ireland is looking for a Senior Philanthropy Manager to develop and grow relationships with supporters who share our vision of releasing children from poverty in Jesus' name.
This is an exciting opportunity to inspire generous giving, deepen supporter engagement and help connect people with the life-changing impact of Compassion's ministry around the world.
If you are an experienced relationship fundraiser, a skilled communicator and a practising Christian with a heart for people and mission, we'd love to hear from you.
Home-based, with regular travel across the South East of England.
Full-time | 35 hours per week
Key dates
Click through to find out more about the role and download the full job description on our careers page!
We work in 29 countries partnering with 8,600 local churches within communities experiencing poverty.


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About the organisation
Curieus Games CIC is a UK Community Interest Company, in the process of converting into a CIO (Charitable Incorporated Organisation). Our mission is to raise energy literacy through play. We make energy and climate education fun and accessible. Our vision is to inspire and attract young people to work in the energy sector.
Our flagship programme, Megawatt, consists of an energy-based educational card game supported by a series of workshops. The object of the programme is to engage students on energy and sustainability through gamification and ethical debates.
By transitioning into a charity, the potential grants we can apply for increases significantly. This role has been created to take ownership of this grant pipeline as Megawatt scales up across the UK.
You can see more about our organisation here: www.megawatt.game
Job summary
We're looking for an organised, proactive individual to own the day-to-day running of our grant pipeline. This will range from researching grant opportunities and drafting applications, through to managing compliance, tracking grant finances, and delivering funder reports. You’ll be working closely with the Founder and School Engagement Manager.
If you have experience in grant administration or charity operations, are highly organised, and want to play a central role in a small mission-driven organisation, we want to hear from you.
Job outline
Grant applications
Grant administration, finances and compliance
Essential criteria
Desirable criteria
Salary and benefits
How to apply
To apply, please send a CV and a one-page cover letter via Charity Jobs by 19th August.
In your cover letter, tell us why this role appeals to you and give some examples where you have demonstrated the essential and desirable criteria listed in the job description.
We are committed to flexible, family-friendly working and welcome applications from people returning to work after a career break. We look forward to hearing from you.
The client requests no contact from agencies or media sales.
Support Coordinator
This is an exciting opportunity to join our team in Birmingham & Solihull.
We’re looking for enthusiastic, motivated and well organised individuals to join us in delivering a comprehensive Stroke Recovery Service across the region.
Position: 000031 Stroke Association Support Coordinator
Location: Home-based, Birmingham & Solihull. However, extensive travel across the region will be required as part of this role (will include team meetings and other work-related meetings)
Hours: Part-time, 21 hours per week
Salary: Circa £17,000 per annum (FTE circa £28,300 per annum)
Contract: Our services are contracted, we currently have funding until 31 March 2027
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Health Cash Plan, flexible working opportunities available.
Closing Date: 09 August 2026
Interview Date: 25 or 26 August 2026. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to the Stroke Association Service Delivery Coach, the coordinator will work with the local Health and Social Care services to receive referrals and support stroke survivors and their carers. As a coordinator you will provide personalised information, advice and support with regular reviews throughout.
Key responsibilities will include:
· Working with the local Health and Social services to receive referrals to support stroke survivors and their careers.
· Providing personalised information, advice and support to address any needs identified.
· Completing Needs Assessments with stroke survivors and supporting them to develop a stroke recovery plan.
· Providing regular reviews to support people in establishing and achieving their own personal goals
About You
You will:
· Have a background in a caring and/or charity profession supporting people with disabilities.
· Be able to demonstrate previous experience of working collaboratively with other organisations to achieve joint ambitions.
· Have experience of working with people who may have additional communication support needs.
· Be proficient in using Microsoft applications, including Word and Excel and experience using IT systems to record and maintain beneficiary data.
This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
Applications
You will be asked to submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role.
You will be able to view the role profile when you apply.
Stroke Association
Finding strength through support
The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of our supporters and donors that we can provide vital support.
Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity.
We are working to improve the representation of this lived experience at all levels within the Stroke Association and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work.
We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP
22.5 hours per week / £28,330 per annum, pro rata / permanent / working onsite on a seven-day rolling rota, including evenings, weekends and bank holidays.
YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.
We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.
We are here for children and young people, many of whom face multiple challenges and need our support.
Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.
Our 16+ Older Looked After Young People (OLYP), Care Leavers and Unaccompanied Asylum-Seeking Children (UASC) services delivers specialist 24-hour supported accommodation where young people are supported to acquire the necessary skills in preparation for living independently, safely explore their increased freedom of choice and develop responsibilities associated with adulthood, whilst still having the appropriate level of support from an experienced team.
We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and support residents into independent accommodation. We have a dedicated team of Support Workers, Night Workers and additional Bank Workers who provide support, guidance, and signposting around areas such as housing, budgeting, living skills, jobs and relationship building.
We are looking for a Supported Housing Support Worker to join our Ewhurst Road, Crawley team, who will hold a caseload of residents and meet with them weekly to build a support plan.
Main areas of responsibilities are:
Housing:
Coaching and Engagement:
General:
There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota.
If you are enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people.
Experience and Knowledge:
Skills and Abilities:
CLOSING DATE: Sunday 9 August 2026 at midnight.
PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently.
An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Accessibility If you require assistance or have questions regarding the application process, please do contact us.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns.
Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity checks.
Our mission is to help children and young people have a fair chance to be who they want to be.

Flexible, term-time role offering a minimum of 3 hours per fortnight at £16.32 per hour, with opportunities to increase your hours by supporting multiple schools across our network of 10 schools. Sessions take place during school hours on the same day and time each fortnight, with schedules arranged to fit around facilitators’ existing commitments.
YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.
We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.
We are here for children and young people, many of whom face multiple challenges and need our support.
Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.
A fantastic opportunity for a Youth Engagement Facilitator to help bring youth participation to life across schools and colleges in Brighton & Hove. As part of our Youth Engagement Team, you will deliver engaging sessions in primary schools, secondary schools and colleges, supporting young people to improve mental health and wellbeing, amplify their voices, and drive meaningful change that benefits the wider school community.
This flexible sessional role offers the opportunity to deliver Schools Mental Health Champion sessions during school hours, with working days and hours tailored to the number of schools you support. The programme runs annually from September to July, with a minimum commitment of around three hours per week and additional hours available for those able to support multiple schools.
As a Sessional Facilitator, you will work with the same cohort of students throughout the academic year, delivering 8–10 sessions per school between September and July. Your role will be to empower young people to champion mental health, strengthen student voice, and lead positive changes that improve wellbeing within their school community.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
This role is ideal for someone who is passionate about youth participation and committed to ensuring that young people’s voices are heard and valued. The successful candidate will have experience of working directly with young people, facilitating youth groups and/or youth-led projects, and confidently delivering engaging face-to-face sessions.
You will have a good understanding of the mental health and wellbeing challenges that can affect young people, alongside demonstrable experience of safeguarding and promoting the welfare of children and young people.
CLOSING DATE: Sunday 2 August 2026 at midnight.
PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently.
An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Accessibility If you require assistance or have questions regarding the application process, please do contact us.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns.
Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity check.
Our mission is to help children and young people have a fair chance to be who they want to be.

Support Coordinator
We’re looking for an enthusiastic and motivated individual to join our South West London Team. Reporting to Service Delivery Coach, Gavin Hughes.
Position: 000028 Stroke Association Support Coordinator
Location: Home-based, South West London – Fixed Term Contract until 31st March 2027. However, regular travel will be required as part of this role (will include team meetings or other work-related meetings).
Hours: Part-time, 28 hours per week
Salary: Circa £22,600 per annum (inner London weighting £3,950 per annum/pro rata or outer London weighting £2,457 per annum/pro rata may be applied in accordance with where you live) (FTE circa £28,300 per annum plus any London weighting if applicable)
Contract: Fixed Term Contract until 31st March 2027
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Health Cash Plan, flexible working opportunities available.
Closing Date: 2 August 2026
Interview Date: 12 August 2026, London EC1V 2PR
The Role
Key responsibilities will include:
· Organise and facilitate effective service communication for the benefit of stroke survivors and carers in understanding and achieving their goals.
· Ensure that timely, confidential and accurate records are kept on our CRM data base and all data is in line with our retention policy and GDPR compliant.
· Develop and manage service volunteers to support service delivery for stroke survivors and carers as required.
About You
You will have experience in:
· Providing person centred support to empower vulnerable people or people with a disability or long term health condition and their carers
· Ability to nurture emotional resilience needed to handle a variety of calls, potentially dealing with complex and challenging situations whilst working in your own home
· Effective listening skills with the ability to communicate clearly and effectively with a diverse audience including anyone experiencing communication difficulties via a combination of face to face visits or meetings, telephone calls, emails or letters, and digital methods (such as video calls)
This role requires regular travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.
Applications
You will be asked to submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
If you are applying under the Disability Confident scheme, please indicate this in your supporting statement.
You will be able to view the role profile when you apply.
Stroke Association
Finding strength through support
The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of our supporters and donors that we can provide vital support.
Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity.
We are working to improve the representation of this lived experience at all levels within the Stroke Association and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work.
We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP
Stroke Support Worker
We are looking for an empathetic, adaptable individual, experienced in person centred support to work with stroke survivors and their loved ones on the stroke ward in Doncaster Royal Infirmary.
Position: 000029 Stroke Support Worker
Location: Homebased, Doncaster, South Yorkshire. However, travel will be required twice weekly to Doncaster Royal Infirmary as part of this role (and occasional wider travel may include team meetings or other work-related meetings)
Hours: 21 - 28 hours per week with a minimum of 21 hours. The exact weekly hours (up to 28) will be agreed with the successful candidate
Salary: £17,000 – £22,600 per annum depending on hours (FTE circa £28,340.58)
Contract: 12 month fixed term contract
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Health Cash Plan, flexible working opportunities available.
Closing Date: Sunday 9 August 2026
Interview Date: Provisionally 19 August 2026
The Role
This work is part of a project (the Integrated Offer), exploring the needs and ongoing connection for people affected by stroke in hospital and beyond.
The role will involve delivering person-centred stroke support in the hospital setting, while working with the Integrated Offer team to test and implement new approaches. The areas we aim to deliver and test are:
· Deliver person centred conversations with people affected by stroke on the acute ward.
· Following an initial conversation, test how people affected by stroke connect with the Stroke Association next, and what they connect to.
· Explore how to increase connection with those who are not present on the ward at the same time as us.
(note- we may test some or all the above)
To support flexible delivery and testing, you'll also develop your skills by providing phone support to people affected by stroke.
The role includes working in Doncaster Royal Infirmary starting with twice weekly visits, for 3 hours per session. These sessions can be any time after 11am. The length, timing and cadence of the sessions may need to adjust as this is a test and we will be led by what works for the hospital and people affected by stroke.
Occasional overnight stays may be required.
About You
Key skills/experience:
· Experience of communicating directly with people affected by stroke, either on the phone or face to face.
· Experienced in person centred support Emotional intelligence and good judgement skills
· Effective listening skills with the ability to communicate clearly at a time where emotions may be heightened.
· High levels of emotional resilience to handle complex situations whilst working in a hospital environment.
· Ability to embrace the principles of coaching and reflective practice to drive continuous improvement.
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
Applications
You will be asked to submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please also state your availability, and the hours you would like to discuss.
If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role.
You will be able to view the role profile when you apply.
Stroke Association
Finding strength through support
The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of our supporters and donors that we can provide vital support.
Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity.
We are working to improve the representation of this lived experience at all levels within the Stroke Association and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work.
We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Care and Support Worker.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Vital Strategies is a global public health organization. Our programs strengthen public health systems and address the world’s leading causes of illness, injury, and death. We currently work in more than 80 countries, supporting data-driven decision-making in government, advancing evidence-based public health policies, and mounting strategic communication campaigns. Vital Strategies’ priorities are driven by the greatest potential to improve and save lives. They include noncommunicable disease prevention, tobacco control, road safety, food policy, environmental health, and data for health. Our programs are concentrated in low- and middle-income countries and cities in Africa, Latin America, Asia and the Pacific. Please visit our website to find out more about our work.
We believe our programs are strengthened when they are developed and supported by people with diverse life experiences whose understanding of social and cultural issues can help make our work and workforce more inclusive. We welcome applications from people of all backgrounds and do not discriminate on the basis of race, color, religion or creed, gender, national origin, ancestry, actual or perceived age, physical or mental disability, veteran or military status, marital status, sexual orientation or any other basis protected by local, state, or federal laws. As such, our commitment is to promote equal employment opportunities (EEO) for those seeking employment.
Job Purpose:
Vital Strategies has experienced significant growth in both its programs and global footprint in recent years. As the organization continues to expand, it is essential that our people practices remain legally compliant, operationally effective, culturally responsive, and forward-thinking to support an increasingly diverse and distributed workforce.
We are seeking an experienced Global HR leader who will continue to build on our efforts to strengthen global HR operations and compliance. This is an exciting opportunity for a collaborative, culturally agile leader who is passionate about operational excellence, continuous improvement, and making a meaningful global impact.
The Director, Global HR Operations and Compliance is a critical leadership role within the Human Resources function, responsible for advancing HR operational excellence, strengthening global compliance, and supporting the continued evolution of our people practices. With seven global offices and Employer of Record (EOR) arrangements in thirteen countries, this position provides strategic leadership and oversight for Vital's global HR operations, compliance framework, and employee services, ensuring consistent, efficient, and legally compliant HR practices across all locations.
The Director will lead the development and implementation of inclusive policies, procedures, and best practices; provide guidance on global employment actions and employee relations matters; support workforce expansion into new countries; and oversee global compensation, benefits, and HR governance programs. This role is responsible for identifying and mitigating employment-related risks while ensuring a positive employee experience and operational consistency across diverse jurisdictions.
Reporting to the Vice President, Global HR, the Director partners closely with organizational leaders, HR colleagues, legal counsel, country offices, and external partners to strengthen HR infrastructure, optimize systems and processes, and enhance the organization's ability to manage a global workforce effectively. Success in this role requires deep global HR expertise, strong judgment, cultural sensitivity, and the ability to lead change while balancing organizational standards with local legal, cultural, and operational requirements.
This job opportunity may be based in the UK, Switzerland, or Kenya. Vital Strategies will offer a competitive salary based on local market benchmarking. Additional locations in Europe and Africa where Vital Strategies is operational may be considered. The applicable salary ranges for the hiring locations are:
Duties & Responsibilities:
Global HR Operations -
· Maintain a high-quality global HR operations function, including standardized policies where legally appropriate, standardized processes, technology, systems, tools, forms, and guidelines that are accessible, well understood, and consistently utilized across all offices.
· Balance global organizational standards and compliance requirements with the operational, cultural, and legal realities of individual country offices, ensuring an appropriate and practical approach across diverse environments.
· Build trusted relationships with global office leadership, HR and Country Directors, to encourage transparency, collaboration, and timely sharing of HR-related information necessary for effective operations, risk management, and compliance.
· Partner with, support, and advise global HR team members and Country Directors on HR operational matters; while supporting local HR partners in assuming HR functions locally as appropriate for each office.
· Lead global HR due diligence (terms and conditions of employment, infrastructure and documentation) and manage the maintenance of international office employee handbooks and guides for EOR-hired staff.
· Partner with leadership, programs, and operation teams in opening offices or establishing EORs; as well as closing offices or programs.
· Ensure compliance with regulatory reporting requirements, maintenance of required documentation, and timely responses to HR audits and coordinate with the risk management committee.
· In partnership with local HR teams, lead annual global employee benefits renewals, including plan design, vendor coordination, and budget management.
· Oversee global compensation programs, including salary benchmarking, pay review processes, compensation guidance, and manager training.
· Work with Talent Acquisition, Grants & Contracts and Global Finance to coordinate the annual and reforecast workforce budget.
· Oversee the establishment of EORs and the ongoing vendor/employee/manager relationships.
· Ensure the global HR team is trained in the core HR operational areas, as well as any Vital HR specific procedures and practices.
· Ensure that HR policies, procedures, and compliance documents are accessible to all staff via the organizational intranet “Vital Pulse”.
· Collaborate with HR team to implement, analyze, and maintain operational metrics and people data to inform decision-making and strengthen organizational effectiveness.
· Serve as a key HRIS company administrator and partner to global HR teams, leveraging technology to improve HR operations, reporting, compliance and data integrity.
· Partner with HR and operational leaders to ensure HRIS data accuracy globally, establish effective governance processes, and support local teams in maintaining timely and accurate employee records.
Compliance -
· In collaboration with Legal and VP HR, ensure that HR processes, policies, recordkeeping, and forms are in compliance with regulations, country and local labor laws, and donor guidelines.
· Oversee policy, process and procedure documentation to ensure consistency, accessibility, and compliance across the organization.
· Conduct spot checks to employee files to ensure audit readiness and compliance; and provide training to HR team members responsible for maintaining documentation.
· Ensure compliance with the Vital global data retention policy for employee data and HR documentation.
· Identify and proactively mitigate HR operational and compliance risks through strong controls, monitoring, documentation practices, and partnership with local offices.
Employee Services -
· Coordinate the development and maintenance of HR programs and tools, including policies and procedures, SOPs, manuals, management guidelines, and other HR infrastructure to support business units, proposals, and projects.
· Ensure all offices and employees hired through EOR arrangements have access to an HR Help Desk or equivalent support structure with timely communication, responsiveness, and follow-up.
· In consultation with the VP HR and General Counsel, and in coordination with HRBPs, manage complex employee relations matters in a balanced, fair, and objective manner using appropriate counseling, investigative, intervention, and mediation techniques.
· Serve as an internal consultant and facilitator to managers and employees in resolving employment and performance-related issues in collaboration with HR business partners as appropriate.
· In collaboration with the Director of Talent Management and HR Country Teams, ensure timely delivery of training to managers on HR operations, policies, systems, and practices; and support clear communication of Vital HR business practices to employees globally.
· Foster a service-oriented HR culture that emphasizes responsiveness, partnership, trust, consistency, and practical problem-solving across all global offices.
Qualifications:
Education -
· Bachelor’s degree in Human Resources, Business Administration, Organizational Development, or a related field required.
· Professional HR certification such as SHRM-SCP, SPHR, CIPD, or equivalent international HR certification preferred.
Skills & Abilities -
· Strong knowledge of global HR operations, employment practices, compliance requirements, and HR infrastructure across multiple countries and regions.
· Demonstrated ability to balance global organizational standards with local legal, cultural, and operational needs in diverse international environments.
· Strong relationship-building, influencing, and partnership skills, with the ability to establish trust and credibility across global offices and with leaders at all levels.
· High degree of diplomacy, cultural sensitivity, discretion, and sound judgment when managing complex and sensitive employee and organizational matters.
· Ability to proactively gather, assess, and synthesize information from multiple stakeholders and environments to identify operational or compliance risks and support informed decision-making.
· Strong project management and organizational skills, with the ability to manage multiple priorities and initiatives simultaneously in a fast-paced global environment.
· Excellent verbal, written communication, and active listening skills, including the ability to communicate complex HR concepts clearly and effectively to diverse audiences.
· Strong analytical and problem-solving skills with the ability to use people data and metrics to drive operational improvements and business decisions.
· Service-oriented leadership approach with a focus on collaboration, responsiveness, practical solutions, and continuous improvement.
· Strong facilitation, training, and coaching skills for managers, HR teams, and employees.
· High level of integrity and ability to manage confidential information with professionalism and discretion.
· Strong technology proficiency and ability to leverage HR systems and tools to improve operational effectiveness, reporting, workforce analytics, compliance, and employee experience.
· Fluency in English required.
· Knowledge of global HR operational best practices and employment lifecycle processes.
· Knowledge of compensation, benefits, employee relations, performance management, and policy administration practices.
· Understanding of change management principles and organizational effectiveness practices in global organizations.
Experience Required:
· Minimum of 15 years of progressive human resources experience, including significant experience in global HR operations, compliance, and employee services.
· Demonstrated experience supporting a complex, multi-country or global organization, preferably within the nonprofit, international development, public health, or mission-driven sector.
· Experience partnering with global offices and navigating varying labor laws, cultural norms, and operational practices across regions.
· Proven experience developing and implementing global HR policies, procedures, systems, and operational processes.
· Experience managing HR compliance, audits, employee documentation, and data governance in international environments.
· Experience overseeing compensation and benefits administration across multiple countries and/or employer-of-record (EOR) arrangements.
· Demonstrated experience managing complex employee relations matters and conducting or supporting investigations in collaboration with legal counsel and HR business partners.
· Experience leading or supporting HRIS optimization, system configuration, reporting, and data integrity initiatives; experience with UKG strongly preferred.
· Experience using HR metrics and workforce data to support operational planning and organizational decision-making.
Working Conditions and Physical Requirements:
· The position may involve up to 10% travel to various international locations, depending on organizational needs
· Ability/willingness to work across multiple time zones
The client requests no contact from agencies or media sales.