Knowledge and policy manager jobs

The Role:
• Take overall responsibility for project management and project team, including effective budget management, ensuring value for money
• Line manage the Site Manager and potentially other staff to ensure they help realise the vision and remain motivated and able to carry out their roles efficiently and effectively.
• Developing and managing positive relationships with community partner Arkaig Community Forest, the wider community, neighbouring landowners, funders and key stakeholders
• Lead on the development of the Beò Airceig partnership, supporting the fundraising team to secure funds and line management and support for any WT staff associated with the project
• Support existing and seek opportunities for the development of other landscape scale partnerships which contribute to the achievement of the wider vision for WT and the Alliance for Scotland’s Rainforest
• Ensure all Woodland Trust policies and processes are followed, including Health and Safety
• Represent the Trust professionally, promoting our work externally at high level to partners, funders, stakeholders and the public.
• Support colleagues across the organisation to help deliver our charitable objectives

The Candidate:
• You’ll be experienced in environmental land management with experience of native woodland management. 
• You’ll be used to managing landscape scale nature restoration projects and programmes. 
• You’ll be experienced leading, managing, developing and inspiring a team. 
• You’ll be proficient in managing, monitoring and reporting on budgets. 
• You’ll be experienced in procurement and contract management. 
• You’ll have knowledge of commercial operations, achieving organisational objectives while delivering value for money.
• You’ll be confident in partnership development to deliver strategic impact
• You’ll be experienced working with fundraisers to develop successful funding bids.
• You’ll have a proven track record in managing complex projects using effective project management techniques

Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
•    Enhanced Employer Pension
•    Life Assurance
•    Flexible & Hybrid Working Options
•    Generous Annual Leave
•    Enhanced Parental Pay
•    Employee Assistance Programme

About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.

Commitment to Diversity & Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees. 
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.
Please contact us to discuss any additional support or adjustments you may need to complete your application. 

Application Advice: For fairness we keep our candidates’ personal details hidden from the hiring managers, we do not ask for your CV at application stage OR so they do not see your CV until shortlisting is completed. Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role. 

Acceptable Use Policy - Artificial Intelligence (AI)
We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.

First Stage Interviews will be held via Microsoft Teams on the 9th of March 2026.

Are you passionate about human rights and committed to ending ‘honour’-based abuse (HBA) and harmful practices? We are seeking a Direct Intervention Service Manager to lead our frontline service, supporting those at risk and driving change across communities.

The Role

This is a rewarding leadership role where you will:

• Lead and support the Direct Intervention team to deliver safeguarding and advocacy services;
• Manage referrals, complex cases, and ensure person-centred support;
• Build and maintain partnerships with agencies and professionals;
• Contribute to organisational development, fundraising, and strategy;
• Ensure safeguarding, risk management, and service standards are upheld.

About You

We’re looking for someone with:

• Experience managing frontline safeguarding or domestic abuse services;
• Knowledge of working across diverse communities, particularly those where HBA and harmful practices are more prevalent;
• Experience in leading, mentoring and supporting staff and volunteers;
• Experience in service development, project management, and budgeting;
• Commitment to Savera UK’s values of respect, inclusion, compassion, innovation, and ambition.

What We Offer

• 28 days annual leave (plus bank holidays).
• Wellbeing support and external supervision.
• Ongoing training and development opportunities.
• Employer pension contribution (3%).

Equality & Occupational Requirement

This post is open to female applicants only, in line with Schedule 9, Part 1 of the Equality Act 2010, due to the nature of the role and the needs of our service users. We welcome and encourage applications from women of all backgrounds.

**Closing date changed from 9th to 8th February 2026. Interviewing on a rolling basis so candidates encouraged to apply early**

Role Summary

The (Senior) Communications Manager will lead the development and execution of communications to help us win our campaigns. We are looking for a proactive and hands-on team player, who will build relationships with journalists, securing media hits in top mainstream media, ensuring that communications are a strong part of our strategies to win campaigns.  While the position involves broader communications tasks, its core focus is strategic media work — driving impactful coverage, shaping narratives, and ensuring our investigative campaigns gain global visibility. 

Key Responsibilities (Media-Focused)

• Lead proactive and reactive media outreach for multiple high-profile campaigns.
• Build and maintain strong relationships with international, national, and trade journalists, build and maintain our in-house media list.
• Secure high-impact coverage in top-tier outlets and place investigative stories, exclusives, and op-eds.
• Develop media strategies that amplify campaign findings and influence corporate behaviour and policies.

We are a small team, so this is a hands-on role with the focus on press work, but it also requires managing our key communications channels and our website. The Communications Manager will report directly to the CEO and work closely with the team, as well as manage a social media free-lancer and other communications creatives, such as video-editors.

Candidate Profile

We are looking for an experienced communications professional with at least 7 years’ experience in journalism or in leading successful communications for a non-profit organisation, PR agency, or similar. Ideally, you are a creative, hands-on individual with great inter-personal skills, able to form collaborative working relationships with a variety of different stakeholders, ranging from journalists to creative agencies and our NGO partners.

What we are looking for – Skills & Experience

The successful candidate must have:

• Demonstrable experience personally leading media outreach for major investigations or campaigns, with a proven record of securing top-tier international and national coverage (e.g. Financial Times, Guardian, Reuters, AP, Bloomberg, major broadcasters).
• A strong, active network of journalist contacts, and the confidence and instinct to pick up the phone, pitch stories, brief reporters, and manage embargoed launches under tight deadlines.
• Excellent writing, editing, and storytelling skills in English, with the ability to craft sharp press materials; proficiency in additional languages is an asset.
• Experience coordinating and executing major report launches, working closely with campaigners and partners to shape narratives that cut through, develop media strategies, prepare messaging, and proactively pitch stories to journalists.
• An exceptional eye for detail and an ability to distil complex research into clear, compelling, and accessible media and social-media content.
• Strong organisational skills, with the ability to balance multiple deadlines, manage fast-moving campaigns, and perform under pressure.
• A creative, strategic mindset, able to think outside the box, introduce innovative communications tactics, and adapt messaging to a rapidly changing external environment.
• Digital fluency, with experience leading online engagement or mobilisation campaigns and an understanding of how digital channels support broader media and campaign goals.
• Willingness and ability to generate regular content to win campaigns, including social media posts, op-eds, blogs, newsletters, and other campaign materials; familiarity with tools such as WordPress, Mailchimp, and Canva.
• Excellent interpersonal skills, with a collaborative working style, a growth mindset, and a positive, solution-focused, and proactive approach to communications and relationship-building, both internally and externally.
• A commitment to environmental and social justice, with a passion for using communications to drive meaningful systemic change.

It’s a plus if a candidate has:

• Excellent knowledge of and experience working within the environmental and social impact sectors.
• Good knowledge of the use of creative communication tactics, such as short videos.
• Passion to create narrative shifts on complex social issues and personal interest in countering misinformation and greenwashing.

For full details of the role, person specification and salary, please see the attached job description.

About Changing Markets

The Changing Markets Foundation was formed to accelerate and scale up solutions to sustainability challenges by leveraging the power of markets. We create and run campaigns that expose irresponsible corporate practices and shift market share away from unsustainable products and companies towards environmentally and socially beneficial solutions.

We have a successful track record of achieving media coverage in mainstream publications, which has played a critical role in winning our campaigns. We have been running successful campaigns across climate, food, fashion, and circular economy issues, as well as impactful projects, such as a cross-sectoral greenwashing observatory.

We are a Dutch-based not-for-profit stichting (foundation) registered in Utrecht, but this role is based in our London office. Please note candidates require independent right to work in the UK as we do not offer visa sponsorship.

How to Apply

We are working with Oxford HR to recruit this position and the link to apply will take you to their page and details of the application process. If you have any questions about the role please reach out to Oxford HR in the first instance.

Deadline to apply is close of play on 8th February 2026 but please note we will be interviewing on a rolling basis, so early application is encouraged.

Team Manager – Safer Renting

Salary: £38,000 per annum
Contract: Full-time, Permanent
Location:  London SE17 / Hybrid working

Are you passionate about housing justice and protecting renters’ rights? Join Cambridge House as a Team Manager in our Safer Renting Team and make a real difference in the lives of private renters.

As part of our dynamic team, you will:

• Lead and inspire a team of tenancy rights caseworkers, ensuring high-quality advice and casework services.
• Support and develop your team, managing performance and well-being to help them thrive.
• Deliver expert tenancy rights advice and advocacy.
• Shape the future of our service, contributing to research, campaigns, and service development initiatives.

We’re looking for someone with strong leadership skills, a commitment to social justice, and experience in housing advice or casework. If you’re ready to empower renters and drive positive change, we’d love to hear from you.

Why join us?

• Competitive salary of £38,000 per annum
• Permanent, full-time role with opportunities for growth
• Be part of a mission-driven organisation making a tangible impact
• Hybrid and Flexible working arrangements
• Join an organisation with a diverse and incredible group of people providing pioneering and high-quality services.

To apply please download the recruitment pack. .Completed applications  should be emailed to us and must include your CV ( which should include 2 reference contacts)  and a supporting statement outlining your interest and suitabilty for the role . You will also be asked to complete and return our Diversity monitoring form and Criminal Records Declaration form, both of which can be found on our recruitment page. The sucessful applicant will need to undergo a  DBS check (enhanced) .   Interviews will be held on Saturday 14th February 2026.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: London with home working one day a week, or two days per fortnight

About the role

The Senior Partnership Manager at Crisis is a varied and challenging role. You will oversee some of the organisations highest value corporate partners, delivering outstanding partnerships that maximise engagement, uncover creative opportunities and drive authentic mutual value. You will ensure we work collaboratively with other high value teams and the wider organisation in sustaining and growing income, inspiring donors to play their part in ending homelessness.

The role will include management responsibility of the Partnership Executive and require agility in stepping into leadership positions.

We are looking for someone with the ability to be bold in identifying new opportunities within our owned partnerships, that secure long-term, transformational impact. It is vital that candidates act with equity and are adept at elevating and implementing the voice of lived experience.

About you

• You’re a skilled corporate partnership professional with experience in leading six and seven figure partnerships that have achieved highly impactful results.
• You are a talented relationship manager and have a track record of cultivating powerful connections with key stakeholders, inspiring long-term commitment.
• Being bold comes naturally to you and you enjoy leading partnerships or campaigns that break the mould to challenge what’s possible.
• You are comfortable in a leadership role and adept at recognising the strengths and supporting the development of those you manage.
• You are a collaborator that thrives in team settings and contributing to an environment where everyone’s voice is heard.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Flexible working around the core hours 10am-4pm
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Monday 9th February 2026 at 23:59

Interview date and location:

• First stage - Week commencing 16th February, online via Microsoft Team
• Second stage – Week commencing 23rd February, online via Microsoft Team

Interview process:

• First stage - interview will be competency-based questions
• Second stage - interview that will include a written task or presentation

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences.

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094

We want a world where no one dies from hunger. Life-threatening hunger is predictable, preventable and treatable. Join Action Against Hunger and together we will stop it in its tracks.

Action Against Hunger is an optimistic, inspiring place to work. We want passionate and dedicated people to help build a better world. We’re a creative team made up of people with a wide range of talents, styles and expertise. But we are united in our relentless dedication to end world hunger. No challenge is too big. With you we can do it. Join us.

We are seeking a Trusts and Foundations Manager to join our fundraising team.  The Trusts and Foundations Manager will join a successful, yet ambitious team focused on building new stewardship and cultivation products to engage trusts and grow our supporter base. Working closely with colleagues from the other teams, the Trusts and Foundations Manager will identify new funding opportunities and steward existing partnerships.

The right candidate will be a self-starter, with excellent written and verbal communications skills, who is highly motivated and passionate about ending world hunger. They must bring experience of identifying potential new partnerships, securing gifts, and ongoing stewardship. We would love to hear from you if you’re interested in joining us.  For more detailed information on the role – and to see whether you have the necessary experience - please download the attached pdf Job description.

Closing Date: 10-Feb-2026 23:30. 
First round interviews will be scheduled for w/c16th February.
Applications will be reviewed on a rolling basis, and we would encourage early application.
Applicants must be living in the UK and have the right to work in the UK. We do not offer visa sponsorship for this position.

Please read the following carefully before making your application: then all you need to do is send your CV and write a supporting statement explaining why you want the job and how your skills and experience make you the right person for the role and where you saw this vacancy.

• As a UK based position, candidates must have the right to work in the UK
• We welcome applications from all sections of the community and we encourage as broad a range of candidates as possible. If you need any additional support to help you through this process, please let us know (contact details in the job pack)
• Due to the high volume of applications we receive, we will only contact shortlisted candidates, within two weeks of the closing date Unfortunately, we cannot provide individual feedback
• If you experience any technical difficulties in submitting your application, please contact the charityjob helpdesk

Gloucestershire Counselling Service (GCS) is a leading charity dedicated to providing high-quality counselling and mental health support across the county. We are committed to making a positive impact on the lives of individuals and communities.

We are seeking a Management Accountant to join our team and play a key role in ensuring financial integrity and supporting strategic decision-making. This is a new position within GCS, offering an exciting opportunity to shape processes and contribute to the charity’s success.

Key Responsibilities

•       Prepare monthly management accounts and explain variances against budget.
•     Develop reporting processes for accurate and timely departmental reports.
•     Manage balance sheet reconciliations.
•       Support the Head of Finance & Operations with policy and process development.
•     Assist with payroll submissions for 100+ employees and process payroll journals.
•     Contribute to annual budget preparation and audit processes.

About You

 Qualifications: Professional Accountancy Qualification (CIMA/ACCA/ACA/AAT) or qualified by experience.

 Experience: Minimum 5 years in financial management, budgeting, and reporting (charity sector experience desirable).

Skills: Strong analytical ability, proficiency in Xero and Excel, excellent communication skilss.

Values: Commitment to GCS’s mission and values.

Why Join Us?

•    Flexible hybrid working.
• Opportunity to make a real difference in the voluntary sector.
•   Collaborative and supportive team environment.

Based at The Vassall Centre, Gill Avenue, Fishponds, Bristol. Salary from £30,000, negotiable according to skills and experience. Excellent benefits.

Bristol Charities mission is to provide opportunities and support for people and communities to improve lives through grants, housing and charitable projects.

At a time of exciting developments for the charity, we are seeking a Sales Ledger Officer. Reporting to the Finance Manager, they will oversee the accounts’ receivable function, from invoice generation to allocating monies received and credit control. This varied and busy role also includes responsibility for reconciling bank accounts and assisting with other accounting functions.

The ideal candidate will have experience of managing a sales ledger and undertaking bank reconciliations. They will have worked within a complex multi-company and/or charitable organisation. They will feel comfortable working with finance software with multiple analysis dimensions, as well as manipulating data for import using spreadsheets.

If you would like an informal discussion regarding the role on offer, please contact Diana Finch on 0117-9300301. Applications must be completed using an application form. Closing date midnight, 22nd February.

About Woman’s Trust

The charity was established in 1996 to meet the gap in specialist mental health services. Woman’s Trust is led by and for women and aims to ensure that women affected by domestic abuse can live a life free from further harm and abuse. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recovery from the trauma. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers.

Alongside delivering our existing 1-1 counselling, self-development workshops and therapeutic support groups for women who have experienced domestic abuse, we are focused on developing our innovative mental health services for young women and girls, delivering new peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awareness-raising workshops and training for professionals, building on our research and policy to improve systems nationally.

Background

The lack of recognition of domestic abuse as a mental health issue within the NHS leads to delayed and inadequate support for survivors. This gap in understanding and response often result in survivors only being able to access and receive appropriate care when their mental health deteriorates to the point of requiring secondary mental health services (Women’s Aid 2021).  Meta analysis suggests that CBT, one of the NHS’s most prescribed approaches for mental ill-health, is not the best approach for domestic abuse survivors as it does not recognise and take into account the external factors and dynamics of abuse, specifically power and control, the role of the perpetrator and the resulting trauma for the survivor.

In March 2025, WT published its first major report, ‘Living Without Hope’ which consolidates existing and increasing academic, government and sector research demonstrating the significant impact of domestic abuse on women’s mental health. Outlining the current agency responses at national, regional and local levels and the gaps in provision; the report also makes recommendations for change and improvement across the VAWG and health sectors.

Building on the research highlighted in our ‘Living Without Hope’ report, WT has secured funding to work with key stakeholders in the Royal Borough of Kensington and Chelsea to examine the links between domestic abuse and mental health, the specific experiences of Arab and Moroccan women and their access to safe, appropriate services that meet their needs.

Purpose

This is an exciting new role and will be focused on developing Woman’s Trust’s (WT) response to addressing the systemic issues female survivors of domestic abuse face when trying to access support.

Working with key stakeholders in the London Borough of Kensington and Chelsea (LBKC) and specifically Al-Hasniya to ensure that professionals have a clearer understanding of the link between domestic abuse and mental health and its impact on survivors.

Contract & hours: Part-time, 22.5 hours per week (0.6 FTE). Fixed term as dependant on funding.

Location: Woman’s Trust premises including co-location with statutory partners and community partnership locations.

Closing date: 10 February 2026.

Interviews: 18 February 2026.

Please note, this post is open to female applicants only – Equality Act 2010, Schedule 9, Part 1 applies.

This role will work as part of the Operations team to ensure that all Ogden Trust programmes are delivered to a high standard. The post holder will work with the Subject Knowledge for Physics Teaching (SKPT) team in particular to administer the SKPT programme in line with agreed systems and processes.

The Ogden Trust is a family charitable trust which supports the teaching and learning of physics. The Trust delivers professional development programmes for teachers of physics across England, supports schools and multi-academy trusts to improve their physics provision and works with universities to support highquality physics enrichment.

The role is responsible for managing programme applications and participation, as well as organising logistics of events and supporting the administrative processes of the programme. We are seeking someone with strong communication and problem solving skills, and basic skills in programme management.

Youth Action Officer

Salary: £32,140 per annum based on 35 hours per work

Contract length: Fixed term for 2 years with the possibility of extension

This new role is critical to the development and delivery of Wilder Cumbria and will play a fundamental role in strengthening our reach to engage with and encourage young people to 'take action for nature'.

About Wilder Cumbria

This post is a key part of our Wilder Cumbria approach to inspire, involve and empower 1 in 4 local people to take positive, practical action for wildlife, the natural environment and people. Wilder is a growing national movement led by the Wildlife Trusts to help tip the scales back in nature's favour.

This is about place making and improving the places people live, work and visit to create a local nature recovery network, in partnership with the Trust. Activities that engage a wider range of people in taking action for the natural, cultural and historic heritage in their neighbourhoods will be a priority.

About the Role

Our Youth Action Officer will be critical to the development of the Wilder Cumbria ambitions and will be responsible for supporting and coordinating our apprenticeships and student placements and delivering a range of activities to engage and empower young people.

Our ideal candidate will have a passion for the natural world and be able to motivate, inspire and empower young people to 'take action for nature'. Previous experience working in the youth or education sector would be essential to this role, along with good knowledge of local wildlife and demonstrable skills in practical conservation. Previous experience in delivering programmes of engagement in a learning or educational setting would also be desirable, along with  experience working with Volunteers.

If you have the skills, knowledge and experience that we are looking for, then we would love to hear from you.

For more information and to apply, please follow the link below

Cumbria Wildlife Trust is devoted to the conservation of the wildlife and wild places of Cumbria.

Job Title – Trusts and Statutory Fundraising Manager

Contract – Permanent, Full-Time

Hours - 35 hours per week

Salary - £45,000 FTE per annum

Location – Coram Campus, Bloomsbury, London / hybrid

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

About Coram’s Fundraising Team

Each year, Coram’s Fundraising Team raises some £8 million for the range of charities in our group. The Trusts and Statutory Team within it focuses on securing income from trusts, foundations and statutory contracts. We are a mutually supportive and experienced team of five – six including this role – ­with a shared target.

About the role

We are seeking a persuasive writer and relationship builder, with a strong track record of income generation from trusts and foundations, and experience of statutory bidding. Coram is a complex organisation, so you will enjoy dealing with a very varied range of projects and service activities to seek out the information you need, have a strong eye for detail, and be able to think and prioritise logically. We’d like you to build on our existing portfolio of funders, developing them and bringing in new ones, whilst also managing statutory tenders from start to finish.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing Date: 23 February 2026 at noon

Interview Date: 03 March 2026

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

Location: MSSC NSC, 200B Lambeth Road, London, SE1 7JY (Hybrid Working)

Contract: Full time, permanent

Salary: £40,000 to £42,000 gross per annum, depending on experience

Closing Date: 8 February 2026

Assessment Day: 16 February 2026

Are you looking for a new opportunity supporting volunteers to give their best?

The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success.

About the role

We are currently looking for a Volunteer Support Manager to join our innovative Young People, Volunteer and Business Support Directorate. You will manage the Volunteer Support Team and develop and maintain efficient volunteering systems used by our volunteers. This is a key role focussed on supporting the charity’s volunteering strategy and championing best practice in volunteering.

This is an exciting time to join the Sea Cadets with the opportunity to make a real difference to the way volunteers are supported and recognised. The Volunteer Support Manager will be responsible for the effective and efficient administration of the volunteer processes via Microsoft Forms and Power Automate, as well as reviewing existing and implementing new systems to make them as effective and as volunteer friendly as possible.

Responsibilities

• To maintain, review and update volunteering systems, processes and approaches ensuring that they are efficient, up-to-date and as volunteer friendly as possible
• To line manage and support the Volunteer Support Team based at the MSSC Support Centre to ensure the delivery of effective and timely support to the volunteers
• To functionally manage and support the Area Volunteer Support Team based across the 6 Area Offices to deliver effective and consistent support to the volunteers
• To work with the Head of Volunteering to review MSSC volunteering policies, monitoring their appropriateness and effectiveness, making recommendations for changes as necessary
• To work with Volunteer Support Officers to develop systems and processes for managing the volunteer support workload and monitoring delivery standards
• To develop guidance and associated resources for the support of volunteers
• To manage the Volunteer Support elements of the Training and Admin website ensuring that the information is relevant, accurate and up to date

Requirements

• Experience of managing and motivating a large team
• Experience of managing, reviewing and refining complex administrative processes
• Experience of running effective CRM systems including the use of Microsoft Forms and Power Automate or similar products
• Experience developing processes which are targeted at both internal and external audiences
• Experience of delivering a first-class service to clients or customers
• An understanding of the voluntary and community sector, ideally within the youth field

Desirable

• Experience of managing or supervising a team based remotely
• Experience of being a volunteer
• Experience of managing an onboarding process with the understanding of the importance of safer recruitment
• Experience of empowering a team to deliver a first class customer service
• Experience of leading projects manging change with various stakeholders
• Experience of working with volunteers and the knowledge of how to ensure they are supported

Benefits

• 25 days annual leave per annum, increasing with length of service
• Hybrid working for many roles
• Volunteering Leave
• Life assurance (4x salary)
• Private medical insurance
• Generous pension (employer contribution up to 10%)
• Cycle to work scheme
• Access to the Marine Society Digital Library
• Wellbeing portal and EAP with 121 counselling
• Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.

Additional Information

MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.

We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. 

All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.

Purpose of the role

The Senior Legal Officer plays a key role in supporting ILPA’s legal and policy work on immigration, economic migration, asylum and nationality.

Working under the direction of the Legal Director, the post holder will lead detailed legal and policy analysis, support parliamentary and influencing activity and contribute to high-quality information and engagement for ILPA members.

Key responsibilities

1. Legal and policy analysis

a. Produce high-quality analysis of immigration, asylum and nationality law and policy.

b. Monitor developments in legislation, case law and policy, including secondary legislation and guidance.

c. Prepare written briefings, updates and summaries for members, trustees and external stakeholders.

d. Support the Legal Director in the development and delivery of ILPA’s legal strategy.

2.       Parliamentary and influencing work

a. Support ILPA’s parliamentary work, including monitoring legislation and parliamentary business.

b. Draft consultation responses, briefings and evidence submissions.

c. Assist in engagement with parliamentarians, officials, peers and external organisations.

d. Support the organisation of meetings and briefings with MPs, peers, civil servants and sector partners.

e. Contribute to ILPA’s influencing activity through written and oral advocacy.

3.       Member engagement and sector support

a. Liaise with ILPA members to gather evidence and practice insight to inform policy positions.

b. Support ILPA’s thematic and regional working groups, including attending meetings and progressing agreed actions.

c. Respond to and triage member enquiries, directing issues to appropriate working groups or colleagues.

d. Promote knowledge-sharing across the immigration and advice sector.

4.       Legal project delivery

a. Ensure project outputs are delivered on time and to the required standard.

b. Contribute to monitoring, evaluation and funder reporting where required.

5.        Information management and publications

a.Ensure legal and policy information is accurately stored, organised and retrievable.

b. Work with the Content and Digital Services Manager to ensure accuracy and clarity of published legal content.

6.       Organisational contribution

a. Support cross-team working with training, content and litigation colleagues.

b. Contribute to organisational planning, learning and continuous improvement.

c. Undertake other duties consistent with the seniority of the role.

Accountability and relationships

Reports to: Legal Director

Key working relationships:

· Director of Strategic Litigation and Advice

· Training Manager

· Content and Digital Services Manager

· Chief Executive and Trustees

Person specification

Essential

· Appropriate post-qualification experience in immigration, asylum or nationality law

· Strong legal analysis, judgement and drafting skills

· Ability to communicate complex legal information clearly in writing and orally

· Experience of legal or policy work within immigration law

· Excellent organisational skills and ability to manage competing deadlines

· Ability to work independently and collaboratively

· Commitment to ILPA’s charitable objectives

Desirable

· Experience working with parliamentarians or government departments

· Knowledge of parliamentary process and legislative scrutiny

· Experience of project management or grant-funded work

· Experience supervising staff or supporting junior colleagues